About Gossett Motor Cars Inc
Gossett Motor Cars Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Ask About Service Contracts
- Certified Technicians
Call (901) 302-9913 today to schedule your next appointment.
Our technicians at Gossett Motor Cars Inc are ready to help you!
Gossett Motor Cars Inc is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Gossett Motor Cars Inc today at (901) 302-9913 to learn more
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★★★★★ Valerie SmithFrom start to finish everyone we came in contact with was awesome! Go see Sandra Jobe and get the ride of your dreams! | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ David ThomasThe service plan they sell is garbage. It only covers oil changes and tire rotation, not scheduled maintenance. It costs twice what you would pay for the oil changes anyway. Can not recommend them, my whole purchase experience had been negative. Will not ever use them again! | Read Full Review6/3/2025 12:00:00 AM | Google
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★★★★★ Bryan JettChris Allen is an exceptional part of your team! He always goes above and beyond to make sure the job is done correctly and does it with a great attitude. My family and I greatly appreciate the service we consistently receive! | Read Full Review5/30/2025 12:00:00 AM | Google
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★★★★★ Ashleigh HayesEvery time I visit Gossett Porsche, I leave feeling deeply disappointed. While the customer service representatives are always courteous, friendly, and helpful, the quality of service I receive for the price I pay is consistently underwhelming. Before, I've paid $200 for a detail service, only to receive my car back still dirty. Thi | Read Full Review5/29/2025 12:00:00 AM | Google
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★★★★★ Quinn CargerMy agent Phil was good and attentive of my concerns. | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Laura HoffmanI have worked with Gossett Dodge in the past and I only have great things to say about there sales expierence, their service department and Their followup. Best Dodge Dealership in town! I recommend them Highly | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Robin JonesI made an appointment online and when i got to the service center they told me they did not have room for me. They told me they would have to keep my Jeep for 2 weeks with no rental..the point of making an appointment was completely pointless. But the mechanic did advise me to take it to a local mechanic to get whatever problem i am | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ LaToya CarruthGreat overall experience!! You guys were the best!! | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ kim whiddenThe staff is always super friendly and accommodating! | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Antonio MartinezThank you Anna Grace, fantastic job. Always ready to accommodate me with my cars. Never a push back or an excuse. Very happy with her hard work. She's a great asset for the company Antonio | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Dawn BakerI love working with this service department. They’re always professional, honest and it’s easy to get an appointment. The ONLY drawback is that there’s not a dedicated waiting area but I know I’m totally spoiled because I live in Atlanta and I suspect the clientele are more high maintenance. ?? | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Mashhud MirzaEfficient, no issues, car was washed and ready at the designated time | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Morgan MiltonEvery time I bring my car to get an oil change I leave with more problems. Last time it was my blinkers(the light came on saying my blinkers didn’t work when did). The other time it was my hose for my windshield wiper fluid and I was without it for a while. I’m just a girl… I had to take my car to the shop to figure out why all this | Read Full Review5/24/2025 12:00:00 AM | Google
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★★★★★ Richard FinkelExcellent experience - from scheduling to completion of the 30K maintenance and new tires. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Bertha BryanIf you need vehicle repairs like days of old honest reliable service GOSSETT is the place for you to get er done. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Khristina SossamanJonathan helped me once I got my new jeep. I had put my rims and tires on but the tire sensors weren't working so I had to get new ones. It took no time at all! What an awesome team! If only I had that luck at my business. Thank you! | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ BRENTON BODDIEI bought my first Jeep in 2007 and this was the best service that I’ve received in the mid south area. Best service out of every dealership in my area. | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ ashley mTechnician found the problem quickly and I had my car back in 2 days. Loaner car was provided | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Bill HawkinsExcellent service and sales department. Ask for Sandra Jobe when you purchase your car/truck. Great sales person who knows how to treat a customer | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Emily GannonI had a great experience with Gossett. They took care of the minor issues I had with my pre-owned Wagoneer quickly and the results were great. I really appreciate the attention to the details and the customer service experience was wonderful. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ Tuwanna FaulknerMy car was carefully looked at and they have some amazing employees. | Read Full Review5/20/2025 12:00:00 AM | Google
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★★★★★ marshell jacksonI went got an oil change, everyone was nice and helpful. Truck was ready within an hour. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Karen WeesnerWent in for tire and weird nose from exhaust. Diagnosed and fixed same day! | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Kirby DavisIt was an experience that I have never encountered at any other dealership, I was very pleased with my experience & service, looking to do more business with them in the near future! | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ Oldirtdog HoustonService was great, communication was as well. Everything was handled professionally and successfully | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Theory7074Gossett Kia is a nightmare!! My 2020 Soul is under powertrain warranty but they refuse to replace their faulty engine!! Even with providing them with service records that have no gaps they are denying my repair. I literally paid it off 3 months ago??? My last car I maintained the same way at the same service shop and had her for 15 y | Read Full Review5/9/2025 12:00:00 AM | Cars.com
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★★★★★ Bob PosselMy service advisor, AG, made my experience great! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ LaToya EvansIt was a decent experience for what it was. The individual who was very helpful. My wife is fully satisfied with everything. Unfortunately I have my own concerns regarding previous work and timeframes of warranties provided to me. Not all of my concerns fall on this location but I wasted plenty of time and money and if vehicle prices | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Wayne BraffordAll service completed. 5 hours waiting but included a brake service. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Maurice BanyonThe service was fast. The service representative was professional and helpful. | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ Bhumin PatelAnna Grace went above and beyond during my recent service: I needed to get there before 7am, needed a loaner car, and requested a dme report on my T! I’ve had many different cars and service histories and this was the most efficient it’s ever been for me; simply, thank you | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ Missy WestWe have a Jeep Grand Wagoneer - it has been a great car. We had a dent in our door that was missing a little paint, and a letter had been pulled off the logo on the side door panel; it was fixed, and it looks like nothing ever happened. We also needed 4 new tires. Dropping off and picking up at the service department was quick and e | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Adrian BessVery detailed description of issue. Showed genuine concern | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Melissa ColemanTerrific service and excellent staff | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Rosalind LuckettWasn't given the full details of the repairs that were done to my vehicle so that I knew what to look for I was told what was done but not what to look for so that I wouldn't have brought it back or knowing that I needed to let a battery charge up or why it wasn't charged up since I paid all that money for it and having to pay for so | Read Full Review4/27/2025 12:00:00 AM | Google
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★★★★★ Joshua AddisonSo I took my 2019 jeep Cherokee to this dealership for some manor problems and they called me back and told me I needed some motor work done to it, My extended warranty company advise them to go head and put a new motor in the vehicle.. Mind you that was my only car I have with no rental insurance on my warranty policy, so I asked th | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Nigel CartwrightI will never ever go back to that place! Bob Flowers Cursed me out and said multiple bad things to me like I’m trash! The manager of the store was okay but I know he can do better. The manager of the store told me I might as well don’t come back if I leave a bad review but it didn’t mean anything to me cause it multiple places to buy | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Aria ArnoldDealing with Jonathan was just awesome. He explained each step alone the way. The service department was great | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ Fred TowlerService Manager Chris was great to work with. | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ brian konzWalked in , 4 to 5 staff visible... walked aroind and looked all the cars in the show room... not one greating or even spoken to..left and won't be back | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Chris AndersonAG, in the service department is always friendly and communicates updates on my cars’ progress. We appreciate her assistance and special care when it’s needed. | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ hiren pokharnaHave dealt with various dealerships over time, this was the best experience by far. Perry is outstanding!! | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Kasey GuerraAgreed to buy a car from them on Friday. Closed the deal. Wire for payment to go out Monday. Received wiring instructions and even signed paperwork. Thought we had a deal! Guess not… Received an email today ( Saturday ) saying a “ good local client “ is interested in buying the car so they rather sell it to him and would let me know | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ Syleathia OliverI purchased my Jeep from Autonation Memphis Mt. Moriah on 2/26/25. I complained about a pop noise when making a full turn/U-turn and they weren't able to accommodate me and sent me to the manufacture(Jeep) because it came with a 90 day warranty. I called Jeep to see about getting it looked at along with other minor issues that have s | Read Full Review4/19/2025 12:00:00 AM | Google
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★★★★★ john wheelerFantasic job by Chris my Service Associate! Great responsiveness and follow up. 10+ rating for him. Looking forward to continuing to work with Chris. | Read Full Review4/17/2025 12:00:00 AM | Google
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★★★★★ John HuberGreat service, dependable, efficient. Anna Grace is the best! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Lisa CoxGossett has the best customer service. My work was done in a reasonable amount of time and actually was finished before the time given. I highly recommend Gossett for service. I also highly recommend for buying a car. I bought my Jeep in November of 2023. Best car buying experience I’ve ever had!! | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ L PI don’t know how they got my contact info. They keep harassing me with texts, calls, and emails asking me to buy a car from them. I own a Honda and have never been here before. I called them back to tell them to stop contacting me, but they still keep harassing me. Just leave me alone! Especially someone who works here named Jadicia. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Syleathia OliverI purchased my Jeep from Autonation Memphis Mt. Moriah on 2/26/25. I complained about a pop noise when making a full turn/U-turn and they weren't able to accommodate me and sent me to the manufacture(Jeep) because it came with a 90 day warranty. I called Jeep to see about getting it looked at along with other minor issues that have s | Read Full Review4/15/2025 12:00:00 AM | Google
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★★★★★ Marjorie RichardsonGreat service; has the BEST service operator, Jonathan Sheets, with which I have ever worked. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Kimberly RickelsExcellent customer service! | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Barbara NealWe had a great experience at Gosset, Chrysler, Dodge Jeep Ram. Johnathan and the Service Employees did a fantastic job servicing my 2019 Chrysler 300. Johnathan was very helpful and knowledgeable to help me out with my car. I highly appreciate the kindness and work ethic that they have put into getting my vehicle fixed. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Jimmie MancellVery courteous and attentive staff | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ M CannGossett Porsche always takes great care of me and my Porsche 911 Carrera, Porsche Taycan and my wife’s Porsche Cayenne. Anna (AG), Scott and Aaron are the best Porsche Service Advisors and Service Manager that I have ever experienced at a premium brand dealership. Gossett Porsche is family owned and you can definitely feel that becau | Read Full Review4/6/2025 12:00:00 AM | Google
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★★★★★ april ollowayBrought my vehicle in for oil change and tire rotation. They rotated tire but didn't correct the psi of the tires which made me have to correct all 4 tires to the correct psi. And when I tried to use there coupon was told I couldn't even though it wasn't a problem previously. I live In mississippi and have brought several vehicles fr | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Joshua BlackOnce again, Gossett Porsche comes through with excellent service via Scott Corbin. I have always had great service here with minimum disruption to my schedule. They are professional and go the extra mile to make sure everything is done correctly. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ heymartinWARNING ! DANGER ! This "dealership" is not much more than a fly by night used car lot like you'll find on any secondary street in most towns. I watched them sell a vehicle that is the very definition of a "lemon" to a friend of mine. She made 3 payments and out of those 3 months, rather than on the road, more than 60% of the time th | Read Full Review4/2/2025 12:00:00 AM | Cars.com
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★★★★★ heymartinWARNING ! DANGER ! This "dealership" is not much more than a fly by night used car lot like you'll find on any secondary street in most towns. I watched them sell a vehicle that is the very definition of a "lemon" to a friend of mine. She made 3 payments and out of those 3 months, rather than on the road, more than 60% of the time th | Read Full Review4/2/2025 12:00:00 AM | DealerRater
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★★★★★ Ron JeffPhil in the service department has great customer skills and will take care of you . Go see him for your vehicle needs ! | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Onechip ColombiaTienen una linda exhibición de autos | Read Full Review3/30/2025 12:00:00 AM | Google
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★★★★★ Heather HoustonService department is friendly, knowledgeable and professional. Efficient service department. | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Dana HurtJob well done gossip on Covington Pike | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ cane hudsonWonderful service and very wonderful employee | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Rob CarterGreat service team - timely, thorough - car came back clean l and on time with everything done! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Eco GreenZoneCustomer service was excellent from beginning to end! | Read Full Review3/27/2025 12:00:00 AM | Google
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★★★★★ Wesley TurnerI was working out of town and they got me in and out I one day. Thanks so much | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Drew Jack“My wife and I have been loyal Mercedes-Benz owners for over 30 years, but after purchasing a Porsche Macan, we couldn’t be happier with our decision. We absolutely love the car! Recently, we brought our Macan to Gossett Motor Group for service, and the experience exceeded our expectations. Our service representative, Ms. Anna Paddo | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ adrienne miltonFast,friendly service,kept me updated on progress,will definitely be back | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Allen J and ColleenTo all of you ???? and thank to Floyd Patterson,Bobby J and JT and Jackie especially Al Gossett and David and Michael | Read Full Review3/26/2025 12:00:00 AM | Cars.com
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★★★★★ ML O'DellExcellent service advisor. Was able to get an appointment quickly. A loaner was made available. The needed work was completed promptly. And my car was beautifully clean when I picked it up. Well done!! | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Jamar QuinnExtremely disappointed with the service at Gossett Chrysler Jeep Dodge. We brought in our fully operational truck on March 6th for a diagnostic test, only to pick it up 19 days later in worse condition. After deciding to get a second opinion, we quickly discovered the truck couldn’t even make it halfway down the street before breakin | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Cortez BerryIf you want your service done, DON'T GO HERE! This past Monday I spoke with one of the representatives at their service department, named Tim, about getting a clockspring done under the x68 warranty, and he told me to come back early Saturday morning first come first serve. I got up early this Saturday morning to arrive there to have | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Bonnie Warner?he appointment was very easy to schedule. I was offered a loaner. The work was done quickly an thoroughly. The service rep was very pleasant and helpful. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ 1717ArTim was great with communication and had a personality which is rare these days. Service was faster than expected, even fixed a lift gate recall, my only complaint would be they pulled everything out of the back and left it in a mess. Overall it was an easy and stress less experience | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Audrey JohnsonBuyer beware! Gossett Jeep/ Gossett Motor Car on Covington Pike in Memphis,TN think it’s ok to damage your car and not fix it. The tech scratched up my car during a safety recall repair. Think twice before buying or servicing your car there! | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Cadle and FloydAG and the staff are simply incredible!!!!! Me and Morgan love AG!!! Always professional, courteous and service oriented!!!! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Dr Greg Marco1st rate customer experience with Sales and Service. Personified what customer service should be all about. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Dave WoolfolkThe service department was great and fast. All the work was done carefully but quickly. I will continue to go there. | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Khristina SossamanJonathan did a great job at getting me in and out in a timely manner. The team there is great at diagnostics and figuring out what I need to get back on the road again. Here I am riding off in a jeep that feels like a cadillac! | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Leroy BlaineQuality and efficient service each visit! Great job guys! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ Juni KothGreat service! Easy process to make appointments! Highly recommend Jonathan my service advisor. | Read Full Review3/14/2025 12:00:00 AM | Google
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★★★★★ MarkGreat service and friendly knowledgeable staff | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Mickey McLellanWas just in for a oil change on my Porsche 2020 Cayenne Couple. Greeted promptly and checked in by service advisor AG with her always happy, friendly, and efficient personality. The waiting lounge was clean and snacks provided. Got to have a brief enjoyable chat about business with Sales Mgr David Graham The work was performed in a | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Cynthia HoustonI want to say that I am so grateful to be a valued customer at Gossett Chrysler Dodge Jeep Ram. Mr. Ross is very professional, courteous, and informative about my 2020 Dodge Journey. The whole staff is very professional and courteous as well. I'm thankful for the technician that did my oil change and made sure that my fluids were top | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Jacques JonesI brought my 2025 Dodge Ram 1500 Rebel in for an oil change and tire rotation. My tires were not rotated. I know because my tires are marked. I just hope the oil was changed. When I got back in the truck, I noticed the 4x4 auto light was on, it has to be pushed in to engage the four wheel drive. Overall, I was not satisfied. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ chandra armourGreat customer service from the time you pull up till the time you leave. | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Mike WarrFriendly prompt service from Scott. Arranged a loan car on short notice which is a real perk. Work accurately completed in timely fashion. | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Nicholas HysmithGreat service. Friendly staff. | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ Leslie DanielI have been a customer since 2021. The sales and service department are amazing. I am greeted with a smile and welcome. The service department provides updates as they working on your vehicle. | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Marsha PhillipsFirst rate, friendly efficient service | Read Full Review3/8/2025 12:00:00 AM | Google
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★★★★★ Tammy KingI have been in or connected to dealerships for over 40 years. This is the first time I was a solo customer. I knew what to look for and what I expected. I am happy to say that Gossett did not just meet my expectations but exceeded them. Start to finish they made the entire process so very pleasant. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ William HagermanThe guys a Cossett did a great job addressing my issue on my Jeep Grand Cherokee Outlander Hybrid EV. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Michael FlowersGot me outta there in no time good customer service | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Angela JonesCustomer service is amazing, the mechanics did a fantastic job on the repair on my van. Only thing that needs improvement on is the time it took to get the repairs done and it would be great if they could give you a loaner car if the repairs take a week or more long. I’m still a customer ???? | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Fit With Whit- Whitney JonesI love this location! I hardly ever set an appointment, but they always get me in and out! They have super friendly staff and they are very knowledgeable! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Debi BookasGood service experience! Ready when promised! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Brian ThomasAwesome dealership!! Betty, Chris, and John were all amazing! I drove 500 miles to purchase a 2023 Scat Pack. It was well worth the drive!!! | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Duncan ForskinWhenever I go there for an oil change they'll tell me all well you need a air filter you need spark plugwires the bottom line is that never told me I needed Brake pads Routers wheel hub assembly shocks radiator and water pump and I did all that for $1400.00 I know they would have charged me $7,000 | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Kevin YangExcellent service and a pleasure to work with! | Read Full Review2/27/2025 12:00:00 AM | Google
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★★★★★ Janie LoweryGossett Porsche delivers the best service & their service advisors are very professional. A loaner car is always provided…just a wonderful experience! | Read Full Review2/22/2025 12:00:00 AM | Google
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★★★★★ Sandra LunaGood communication though out the process. Johnathan helped me understand what was going on with my vehicle and was very transparent. 10/10 | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Juanita TurnerI appreciate the service gentleman that assisted me in getting my car serviced. I had a recall repair done….everyone at Gossett was friendly and respectful. No one had an attitude it was just a wonderful environment to be in. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Brent HubbardProfessional through the entire process. Suggested necessary service that saved my front differential | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Lance HunterRoss was amazing. Anytime I needed he recommended most I need for my Ram Rebel. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Sherrie WoodThomas and his team are the Best! They always do a great job. I had an oil change, tire rotation and front end alignment on my Jeep Grand Cherokee. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Pastor Nelson Youngblood, Jr.Great service! | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ Deeper Impressions Custom Apparel LLCService assistant was great. And took care of my service in a good amount of time. Very pleased! | Read Full Review2/13/2025 12:00:00 AM | Google
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★★★★★ John HuberGreat service, dependable, efficient. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Henry BrooksI am just absolutely Pleased & Thrilled at how well “Gossett” fixed my Brake and The Water Pump In my Grand Jeep Cherokee…. It runs like Brand New! They were very Courteous, very Welcoming, and knew what they were talking about…. And they I add very informative on each step needed or required…. I highly recommend this Dealership! | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ DavidGreat service department. In and out quickly. Got updates while I waited. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Michael ThomasThe staff was very friendly when we dropped off our van for recall repairs. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ jaye bellfyWe went for our first oil change, had an appointment, they got us right in and done. The key to timely service is make an appointment. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Tammey WolfeI was surprised that my truck was done so quickly after leaving it. The repairs was great and the price was fair for the work. | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Lucas PelaccioDon’t go here if you’re just trying to look at a vehicle, they will waste your time. | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Tennille ThomasI took my car in recently for its yearly maintenance and I’m always pleased with the attentive service that Service Rep., Anna Grace (A.G.), provides during each visit. I am always greeted with a smile by her. A.G. , as well as those who assist her constantly display a high level of customer service and professionalism! A.G. makes su | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Grant McGeeFirst time using Ram service department. Excellent! Tim and his team do a great job. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Tracy nolandService was great. Bob flowers had us in and out in 30 minutes | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Tyrone SmithGood Service and pretty fast mechanics | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ geller5555This is a follow-up rating from my previous post in August 2024. I returned to the dealership for the 1st time since the dealership stated there was a "miscommunication" and offered to honor the lifetime package I purchased. After arriving at the dealership, I was again denied coverage, now stating they don't have any paperwork showi | Read Full Review1/29/2025 12:00:00 AM | Cars.com
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★★★★★ William HagermanGood job addressing my EV recall. | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Marlene WrightTook my car that has 29,000 miles (2018) for oil change. I had not taken it in due to low mileage as we don’t drive it much I asked for oil change and new windshield wipers only and the service guy stated it would be 2500 as I skipped the last service date. I told him absolutely not. All I wanted was an oil change and new wipers. I | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Todd TaylorI had an issue with the electrical and brought it in to be tested. It turned out to be the battery. While I was disappointed I had to pay a diagnostic when a battery check is free, they had told me three days originally and it was done the next day. No issues with the repair. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Mr. John Nick Strange Media and Printing CompanyCEO Strangemarketing had a blast with Reed! Excellent customer experience! Enjoying the new 2024 918 Boxer | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Erik DelgadoQuick in process with up front estimates for time and cost. Quicker out process when done. Thanks for professional, first rate service. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ HaileI don’t recommend them at all. The service department had my vehicle for two months. There’s no communication with the service advisors. I had to reach out to receive any update on the vehicle. When I would call usually would be sent to voicemail and then would never get a call back till I kept calling. I’m adding to this review now | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ nahid kI recently took my car to Gossett Porsche for service/repair, and I couldn’t be more impressed with the level of professionalism I experienced. Anna Grace was exceptional—she was incredibly helpful, informative, and professional throughout the entire process. I highly recommend Gossett Porsche for their outstanding customer service a | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Robert HolmesMr. Ross in the oil change department is very nice,friendly, and polite. But Bob his boss has a very bad attitude want speak to customers and is very rude. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ ralph franceschiniIt was time for my annual service, oil change, and check-up. Gossett makes it so easy! I got an appointment right away when I called, and when I arrived they took care of my car...like they were waiting just for me. Total time needed was only an hour and a half...just enough time for me to have breakfast with a friend. My car (a | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Curtis Todd TilghmanI’ve done business with Gossett Porsche off and on since 2014. You will always be pleasantly greeted and everyone there is knowledgeable and friendly. Communication is great while your Porsche is being serviced. I enjoy having my car serviced there. Thank you for keeping her in great shape. | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Powers ManleyService Advisor was TopNotch. They accommodated my schedule. Pricing seemed a little high, but their service experience was a major plus | Read Full Review1/6/2025 12:00:00 AM | Google
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★★★★★ Jori ReynnVERY PLEASED with their customer service at the Service Dept!! I was in and out within 30 minutes for a recall update. Stan was extremely helpful, polite, and very professional. Would absolutely give them a try again if needed. Thank you, Stan. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Willie BurtonAwesome customer service and excellent servicing of your vehicles! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Kesha AStan in the service department is always helpful. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Terry HawkinsGreat service from some well trained employees. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ landen carter vesere beckWent to get my oil changed and was there for less than an hour!! | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ RD SinghJohn is extremely pleasant and it appears y’all did what you could. My issues, while they seemed to have been fixed, are still the same. I do now believe it’s a bad unit. I can come by after Jan 19 th and show John what’s happening and we can then we can get in another loaner with similar infotainment system and compare | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Bianca HaynesI scheduled an oil change and tire rotation online for my Jeep Grand Cherokee . My technician was very polite and professional. The services were fast, I was in and out in less than a hour. I highly recommend this location. | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Karen SheltonIf I could give them zero stars, I would. Took our Pacifica there for warranty work, they said 1-1 1/2 weeks. After four weeks, we finally got the van back, they did not even attempt to repair three of the things we asked them to fix. The three things they said they fixed (and charged the warranty company for) were not actually fixed | Read Full Review12/28/2024 12:00:00 AM | Google
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★★★★★ Lance MooreThe guys in service were up front on timing of the service, the repair process, and parts ordering. All were polite and good to deal with all the way to payment. While I knew I was in the smaller pool of customers as a Fiat owner, I felt good about the repair. All was fixed on the first attempt. | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ cedarby20Went to check on my tire and then they said there was nothing wrong with it. I took it to another location and they found where a plug or patch had reopened. Gossiett blew me off and dismissed it real quick | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Shirley PattersonQuick and pleasant service. Thanks so much. Thanks Ross. | Read Full Review12/23/2024 12:00:00 AM | Google
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★★★★★ Randy DenbowFantastic service by Stan Barrett and the team @ Gossett! Responsive, great communication and took care of us with a quick analysis and repair. Grateful that they were able to provide us with the attention we needed 500 miles from home! | Read Full Review12/21/2024 12:00:00 AM | Google
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★★★★★ Christian JonesTerrible do not do business with them waited for almost 2 months because airbag sensor issues in the sit go to pick it up an the carpet was ripped up an car was filthy! Ended up getting a loaner car was told the car was ready picked it up monday an the car broke down Wednesday terrible place to do business with take your money elsewh | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ AG PaddockGossett VW Service always takes care of me and my VW Taos! Whether I am coming in for annual maintenance or have questions about the vehicle, their trained staff is courteous, knowledgeable and professional! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ R MackeyTim was extremely helpful. He called me as soon as he found out what was going on with my Jeep. He took care of the problem and got my Jeep back to me in a timely manner. I never have any problems when I bring my vehicles to this location. | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Wayne BraffordService was excellent on a Saturday morning. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Derrick MelvinMike Robinson really takes care of our precinct vehicles in a urgent manner. He communicates with me thru the whole process and we appreciate that. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Chags RiveraDon’t buy from landers, had a bad experience with a new vehicle, they act like they care only while you’re in the process of buying. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Amanda IversonEveryone is so friendly and helpful | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Stanford HuntRoss and the crew took real good care of me. I came in for an oil change and tire rotatation they went right to work took care of business. | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Reginald DrakeGreat customer service within service department. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Melvin KneelandYour crew always take good care of me. Thanks | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ paul neelyI needed parts and Tim in the parts department was very helpful and courteous. He was professional and made my experience there a pleasurable one. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ CoCo BlkGreat customer service. Just know, you're Guaranteed a 4 hour wait on Saturdays to have your whip serviced Update: I went on a Tuesday morning and only had about a 2 hour wait. I had an oil change and tire rotation. Sad to say, my back tire wasn't inflated to the psi it should've been. I was told it would automatically adjust once I | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Jim RawlingsGossett Motors service was exceptional! | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Jannita JohnsonI went to this dealership in September of this year to purchase a vehicle as a birthday gift to myself and because I knew the salesperson prior to this. The finance manager has no moral standards and does whatever it takes for a sale! The store manager does not do what is best for the business and the customer! They do not back their | Read Full Review11/26/2024 12:00:00 AM | Cars.com
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★★★★★ Chris GrantWorst place to get an oil change for your Porsche. They over charge, $725 for an oil change is crazy, they can’t keep a service manager, it’s a different one every year if I can give a negative rating I will | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ p khighly recommend scott and anna take great care of my car needs | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Lashon RobyAtmosphere great. Cool staff nice selection felt comfortable??thank you! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Ken CloudI am amending my review. Gosset did reach out. (after the first review) and stepped up and fixed the issue without charge. Thank you. I took my car here for a multipoint Inspection. I received a bill saying they had checked everything. When I went to get my car, I noticed the headlight washer on the driver's side was in the up posi | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Ken CloudI took my car here for a multipoint Inspection. I received a bill saying they had checked everything. When I went to get my car, I noticed the headlight washer on the driver's side was in the up position. I talked to my service advisor who then got the technician who performed the multi point inspection. After a bunch of hemming and | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Arthur ScottGetting parts from Gossett was a great experience ! The parts guy was wonderful to deal with! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ KoreyTook a brand new Kia telluride here for a recall appointment on 26AUG2024. They dented the door and chipped the paint. They tried to buff the “scratches” out but that didn’t work. Told us to get a quote to get it fixed. We did that and sent them all documentation per their request, now they won’t respond. It’s about $1k to fix the de | Read Full Review10/8/2024 12:00:00 AM | Cars.com
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★★★★★ Ellis ChambersHaily was great, always looks out for her customers best needs and not just wants. Not just there to make a paycheck but to do whats right by her customers. HIGHLY RECOMMEND SEE HER! | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Ray LarsonI was in and out quickly with a trad-in on my F150 truck. No pressure, fair price on the trade. I will do business with them again! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Tykesha SalterWent in for an oil change. I was there only an hour so I'm very satisfied | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Mrs. HuntJustin is the best. He is very kind and professional. I only recommend him. Thank you justin. | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ Theresa GrantNathan was very helpful and efficient. I appreciated his urgency in making sure I got my car fixed in a timely manner. Same day! Thanks again! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Joshua BlackFor over four years, I have experience impeccable service from Gossett Porsche. They are always helpful in getting me schedule and providing me with loaners or transportation. They are dedicated to making sure the car comes back to me fully repaired, and recently the car had an issue that was especially difficult to diagnose and the | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Garrett MolzerBuyers beware, particularly on a 2022 Gentian Blue 718 Spyder that Gossett Porsche is currently trying to sell as a CPO vehicle. The car has extensive, poor-quality paintwork covering up undisclosed issues on at least 3 different panels (front bumper and both rockers). In addition to the awful paint quality, there are also signs of | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Sarah DvorakKen was amazing and super informative and helped me find out all the problems with my car I am very satisfied!!! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Robert ParkerThe service managers have no communication with the techs. The sales representatives do not either. Do not take your vehicle to this unprofessional location to be serviced. Pick another dealer. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ geller5555DISHONEST DEALERSHIP!!! I purchased a "lifetime" alignment package from Gossett Kia several years ago. I scheduled an appointment for an oil change and front end alignment on 8/15/2024. After waiting for 2 hours for the work to be completed, the assistant service manager said they would not honor the lifetime alignment, but would nee | Read Full Review8/15/2024 12:00:00 AM | Cars.com
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★★★★★ Michael RobinsonThese guys always take care of my car and finish it very timely. Thanks! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Angry MomThis place is HORRIBLE! Bought a KIA in IL, daughter lives in TN. She goes to the Covington Pike location and the service is deplorable. PLEASE don't ever fire Pam, she is your saving grace. Will NEVER return to this location. | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ Kurtil GrayGreat Customer service, fast & friendly! | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Amity SchuylerReally nice team. Aesthetics in the waiting room could use some help, but the important thing is, they definitely have coffee. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Kayla GoreI believe I spoke with Lee in the service department today to schedule maintenance on my 2007 Jeep Wrangler. He informed me if my car didn’t have a “computer his young guys can’t do anything for me. I contacted Jeep Wave due to this being the second time in a year that I was told my Jeep, once their Jeep mind you wasn’t allowed to be | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Stephen SmithThis staff and the service at Gossett are amazing! This is what customer service is all about. Thanks to all, especially Tim. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Linda SimpsonThe most pleasant experience, I have had in years. Ross Campbell gave me excellent advice on what was important in servicing my car. The wait time was on cue. I also like how he prioritize my options on what to do now and what I can do later. Thanks a lot Ross Campbell, see you soon. | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ dillon dickeyI’ve always had my Porsche serviced here and it has been a horrible experience everytime, so I always dread the day my car tells me it needs service. This time was different. From the call to set the appointment to picking up my car was nothing but a five star experience. My service advisor was AG and she was nothing short of amazing | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Alan McLaughlinAwesome service and quick turn around | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ AndrewHuge shout out to Thomas Cauble & Bob Flowers for the outstanding service provided on my wifes jeep for warranty. I honestly have never had something go so smooth at a dealership. Went in monday to have it looked at for a radio replacement due to it seperating (known jeep issue). Wednesday morning I got a call to come in and have it | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ Tabitha BurressMy representative Mr. Stan was very knowledgeable and helpful. He made a bad situation tolerable by ensuring my vehicle was repaired in a timely manner. I appreciate your great customer service. Thank You. | Read Full Review6/18/2024 12:00:00 AM | Google
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★★★★★ Ashlyn PealDon’t buy a Jeep. You’ll never be able to get it serviced. They want me to drop it off for three weeks before they can fix it. I’ve called every location and you can’t even make an appointment. My car has a check engine light and number of issues but they tell me I have to leave it there for 10 days to 3 weeks before it can get servi | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Marcia RichmondWe bought a used jeep grand Cherokee Laredo yesterday. We are so pleased. Love the color and how the suv handles...the steering is so tight. Our rep was awesome, asked questions and never pushy. I highly recommend Gossett Chrysler | Read Full Review6/9/2024 12:00:00 AM | Google
