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Royston of Rogersville, LLC

Royston of Rogersville, LLC
★★★★★(36)read reviews

5655 Highway 11W, Rogersville, TN 37857
(423) 546-4247 Ask About Our Service Specials!
  • Service Hours

    Mon: 8:00am-5:00pm Tues:8:00am-7:00pm Wed:8:00am-5:00pm Thur:8:00am-7:00pm Fri:8:00am-5:00pm Sat:8:00am-1:00pm Sun:Closed

Is your vehicle in need of a tune-up?  Head to Royston of Rogersville, LLC where our certified automotive technicians will service any make or model vehicle. We offer everyday low prices and special offers for your next oil change, tune up or scheduled service.

Call (423) 546-4247 today to schedule your next appointment. Our technicians at Royston of Rogersville, LLC are ready to help you!

Customer Reviews

  • ★★★★ Becca Trinkle
    They do not keep their word when it comes to having stuff fixed by their service department. They also don't tell you what they are doing to your vehicle before they start, so in the end you are paying out of pocket for stuff that should have been covered under warranty. Worst service EVER! | Read Full Review
    5/23/2016 | Facebook
  • ★★★★ Chelsey Merriam
    They apparently just like giving people the run around! I will never go back here, these people are full of nothing but lies! If we were not approved for a vehicle TELL US! Don't tell us we were approved then give us the runaround and waste our time & yours. Very disappointed and I will take my business elsewhere. | Read Full Review
    4/12/2016 | Google
  • ★★★★ Brandy Long
    Highly do not recommend anyone buying here they sold me a van that's costing me $900 to get it fixed and they won't do anything about it they are not friendly at all up there and I see that the owner has replied to everyone except my husband which also makes me mad I guess they don't want to "make it right" for us like she's told eve | Read Full Review
    3/20/2016 | Google
  • ★★★★ Kenneth Long
    Me and my wife bought a used vehicle about 2 week's ago, we test drove it, and the power steering was whinny, we told them when we returned and they said we'll have them look at it, so we purchased the vehicle, they said we could bring it back to get detailed, because we needed to leave, and they would check the power steering out th | Read Full Review
    3/16/2016 | Google
  • ★★★★★ Tanya Glover
    My salesman Kevin Weills, went above and beyond to make my husband and i the greatest car buying memory of all time. He offered to help us if we went elsewhere, to make sure we got nothing but the best deal and checked up with us the day after. After thinking about it, we couldn't resist and bought a new vehicle from him. He will alw | Read Full Review
    3/9/2016 | Google
  • ★★★★★ Chelsie Smith
    Thank you so much for making a *dream come true* , Kevin Weills was incredible help in getting us into a new 2016 Chrysler 200S. We would like to inform everyone in East Tennessee to come out to Royston and let them make a difference:) | Read Full Review
    3/9/2016 | Google
  • ★★★★★ Eric Lawson
    I'm gonna make this as nice as possible, considering it has bothered me ever since my family has always bought vehicles at Royston. I was up there a few days ago looking at a white GMC Sierra and a salesman came up to us named Kate, which at first we were hesitant due to her knowledge about this truck. I asked to drive it and we did | Read Full Review
    3/9/2016 | Google
  • ★★★★★ George Pierce
    Kevin W went out of his way to get me the car I wanted for my wife!!!!! Had a wreck 2 hours later and the entire staff asked me how I was when I had to stop in!! It may be a longer drive from Kingsport but it's WORTH it | Read Full Review
    3/5/2016 | Google
  • ★★★★★ George
    Kevin W knew what I was looking for... Just by describing why I wanted. Went out of his eyes to help me get this car for my wife, considering there was a lot of back and forth since my wife works days in Kingsport and I had to make sure she liked the car. He pushed hard to make sure the car got financed for us. He is like one awesome | Read Full Review
    3/4/2016 |
  • ★★★★ Rosalynda
    Everybody was spot on during the service. Our sales rep even went out of her day to entertain my children while I was filling out some paperwork. To me, that is priceless! | Read Full Review
    3/1/2016 |
  • ★★★★ Glynis
    Polite and friendly service people. Arranged appointment quickly and ordered parts for next day. Car was left clean inside with no grease on carpet or steering wheel. | Read Full Review
    2/7/2016 |
  • ★★★★ Eric Hales
    I bought a 04 dodge 3500 from them on 12/09/15 when test driving the truck it pulled.. The salesman and manager said it needed a alignment.. I went to get one and they couldn't aligne it due to inner tie rod and ball joints .. Took it back to royston and the manager Clay said it was good and for me to take it to there alignment guy . | Read Full Review
    1/17/2016 | Google
  • ★★★★★ Sharon Gordon
    Just purchased my dream car today a Chevy HHR from Royston of Rogersville and I wanted to thank Clay, Jay and especially Corey for working so hard to get me the best deal possible and for making the whole experience stress free. Thanks guys you are the best!!! | Read Full Review
    1/15/2016 | Facebook
  • ★★★★★ Marilyn
    Quickly determined problem Same day appointment. Always courteous employees. Have been a long time customer. Will keep coming back to them. | Read Full Review
    1/12/2016 |
  • ★★★★ lesters
    They lie and will run credit after being told ya preaproved then try get try truck home with check engin lite on and they told me truck was already sold guy just didnt bring in dp of 1k and salesman dont told me truck sold and guy had it but bank wouldnt finance it be very careful with these people any thing make money rather ride bi | Read Full Review
    1/10/2016 | DealerRater
  • ★★★★★ Rick
    Mike Collins worked with the Sales Manager and myself to make our deal happen. The dealership was willing to work with us to make the sale/purchase possible. Also, Mike took time to go over all the features of the car that we were interested in. The purchase was for my youngest daughter that is headed to college and Mike took the | Read Full Review
    1/9/2016 |
  • ★★★★★ steven a. summerhays
    Got exactly what i wanted with the terms i wanted. They worked really hard to make sure i was taken care of. | Read Full Review
    1/4/2016 | Google
  • ★★★★ Steve-Julie Rex
    Do Not Buy a Used Car From Royston Rogersville" Do Not Buy a Used Car From Royston Rogersville or Mike Collins. I did and I regretted it before I made it home. It broke before I could get home. A relatively inexpensive fix that should have been done when they "Thoroughly" inspected this car. They refused to make this right. I would w | Read Full Review
    12/18/2015 | Facebook
  • ★★★★★ pamdem
    I received a call for Royston the morning after I put in my inquiry. The salesperson was very professional and she got back to me just as she had promised. Very pleasant experience. | Read Full Review
    11/13/2015 |
  • ★★★★ Romelda Moore
    The first time I saw her face it was so nice she sit me down reviewed my options and we drove the car that I was really wanting I thought the experience that I had with her was acceptable,she was really trying to help me out.she was so inspiring,considerate and nice. | Read Full Review
    11/6/2015 |
  • ★★★★★ Emily Diane West
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    11/4/2015 | Facebook
  • ★★★★★ Jenna Rose Gaudio
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    11/4/2015 | Facebook
  • ★★★★★ Kathy
    The service manager is always very efficient and nice. He keeps you updated on what is going on with your vehicle. | Read Full Review
    10/30/2015 |
  • ★★★★★ jgaudio86
    I came in two Saturdays ago to look for a fwd. I found a Jeep Patriot I fell i LOVE with! The employees were very welcoming and professional. I was afraid I would not be able to trade my previous car in because of the millage (203k)!! They had no problem accepting my trade in! I did have to wait for the car to be detailed, however I | Read Full Review
    10/29/2015 | DealerRater
  • ★★★★ LOVE MY CAR!!
    I had such a great experience with these people!! I bought a Nissan Sentra that still had warranty, was clean as a whistle, and they got the payments where I could afford them even though my credit was a bit challenged! The staff was super helpful and very friendly and worked really hard to get me a car I would Love!! | Read Full Review
    10/29/2015 | DealerRater
  • ★★★★★ Jeff Ricker
    Dealing with this dealership is always a pleasure. Down home realistic folks trying to make a living the right way. | Read Full Review
    10/28/2015 | Facebook
  • ★★★★ Victor Deloach
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    10/26/2015 | Facebook
  • ★★★★★ Jamie
    The older gentleman in the service dept was very nice and friendly. I was able to call at 320 and have an appt at 400 and my car was finished in a timely manner. | Read Full Review
    10/3/2015 |
  • ★★★★★ Brennan
    Friendly customer service, they got the job done in a short period of time, would definitely go back in the future. | Read Full Review
    9/24/2015 |
  • ★★★★ Rhonda
    My experience with Royston and their employees has never been a good experience. I have even had discussions with the owner but apparently his staff are trained to represent his agency in an unprofessional way., They advertised their vehicle on the Internet at one price and with a certain amount of miles and the car had over the amou | Read Full Review
    9/22/2015 | DealerRater
  • ★★★★★ Sandra
    I stopped by Royston to get an appointment for an oil change. I was taken by surprise when the technician said they could do it immediately. I was back on the road in less than 30 minutes. That is what I call wonderful service!! | Read Full Review
    8/21/2015 |
  • ★★★★★ Megan
    The best service ever at a dealership. I dreaded going there to simply get my oil change but he put the vehicle on the lift and took care of it. I also asked about a squeaky noise I been hearing. He told me the cost with labor included! Also looked into my extended warranty to see if it's covered and it was!! Best dealership shop I h | Read Full Review
    8/20/2015 |
  • ★★★★★ .......
    Awful! I went to look at a new Jeep. The guy we talked to about the jeep asked if I wanted to test drive the vehicle and I told him no because it was pouring down rain, I just wanted to look inside. He probably asked me 10 times if I wanted to drive it and each time I said no. We went inside to talk about numbers and he asked for my | Read Full Review
    7/14/2015 | DealerRater
  • ★★★★ Honest Advice
    This was truly the worst experience I have ever had. Folks were terribly rude, some were very inexperienced, made agreements they did not keep (intentionally), & overpriced....the old bait & out....these folks care nothing about repeat customers- they are simply not looking that far into the future- only to make a qui | Read Full Review
    6/28/2015 | DealerRater
  • ★★★★ Candice Poore Arrowood
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    6/13/2015 | Facebook
  • ★★★★ Joshua Arrowood
    If you know how to shop cars, you'll be okay. They may beat everyone's deal, but they will make up for it in interest. Brand new car was a lot... | Read Full Review
    6/13/2015 | Facebook

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