Return to complete listing of Ram Service & Maintenance Servicing Lubbock

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Frontier Dodge Chrysler Jeep Ram FIAT

Frontier Dodge Chrysler Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (806) 589-0833 today to schedule your next appointment.

Our technicians at Frontier Dodge Chrysler Jeep Ram FIAT are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Kevin
    Josh and the rest of Frontier staff were amazing. They got us approved, in our new 2024 Jeep Cherokee and on the road in just a few short hours. 5 start experience. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★ Betty Jones
    On Friday November 15th 2024 approximately 7:15 I dropped off my car to get an oil change. Frontier Dodge got me an Uber to get to my work conference at the Overton. After the convention was over about 3:30 a friend of mine took me over to pick up my vehicle. A worker went to retrieve my vehicle pulling it around I noticed first thin | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Felicha Canchola
    Josh was Amazing and he really listened and payed attention to what my husband wanted and made it work?? | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Minnie Hernandez
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★ Frank D
    I was sold a 70k miles toyota ch-r with a transmission issue on purpose. Used an insider agent to push the sale thru. IM LEAVING THIS REVIEW TO CHECK AND SEE TO NEVER BUY A CAR FROM THEM AGAIN. Avoid this dealers car | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Emre
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ ERWIN WEBER
    Good service and shuttle rides paid less than expected | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Bieber
    Cody, service advisor, is always outstanding! Give this guy a raise! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Gavin Papina
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Amy Garcia
    Cody in service did a great job! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Cook
    John is very nice but the general service timeline is VERY slow. Prices for repair for were reasonable, tow was $360. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Craig Barrick
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ kirstin wilson
    I called Oct 30th to schedule an appointment for my grand Cherokee to have a recall issue fixed. They scheduled it for Saturday November 9th at 8am. I dropped my car off Friday the 8th at 5pm and they said it would be ready around lunch the next day. So the day of the appointment I called at 12:15 to see when my jeep would be ready a | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Sara Gimbel
    | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Bear
    Always have a great experience at Frontier. Jeff helped me find what I was looking for. Thank you again | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Alex Murangira
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ savage b
    Good job | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Walker
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Bianca Talton
    Great fast service! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Ace
    Cody my supervisor was friendly and courteous and kept me up to date on the progress of my truck. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Willie Jones
    Great service in and out all went great . | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Griffing
    Worked on my boyfriend’s 2022 Ram. It was warranty work and some recalls but they did an awesome job! Said we needed to leave it for 2 weeks but it was less than one. Great job, we’ll be back!! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★ Chip
    Just putting out there to be cautious with these people. Dont play their games. Management is lazy, lousy and liars as well so it comes from the top | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★ camera camers202q
    service department almost never answers | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Dan Fromme
    | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ green allday
    Service department sucks. they never pick up calls and never return calls back after I've left numerous voicemails. My car has been uo there 3 weeks and still no communication on whats going on expect that it was going to be diagnosed this last Tuesday. Which i have no idea if it was or not because for 3 days straight the service dep | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hernandez
    Did a great job I walked in told Phil Gallegos (my salesman) what I needed and what my budget was and got to work getting me something nice and affordable!!! Thank you frontier and Phil | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Martinez
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    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Anderson
    Excellent service!!! Everyone there took real good care of me!!!! 10/10 | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Cassandra “Bird” Morris
    Erick was wonderful he explained everything and made the process of buying my first vehicle stress free. I highly recommend Erick if you are looking for a vehicle. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Louis Allain
    Even though my Jeep Gladiator had to be towed to the dealership the service department was very helpful. They quoted me 5 days before they could look at my Jeep,and had the issue fixed within 3 days I’m very happy with the work performed and will be returning for future services | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ corey garza
    getting a new car here was super great! the experience was awesome. Johnny Guiterrez was great along with Tabor Mayo. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Richard Joy
    Jared was our Salesperson, he was outstanding. We bought a 2024 Grand Cherokee Limited. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★ Ophey Rung
    They are very dishonest they tell you one thing and it doesn't happen and then they tell you something that should have been done in 48 hours it's going to take them 10 days no I will never go back to this place they are rude unprofessional and they don't keep their word when they tell you something they told me it would take them a | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Rung
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Juan Sanchez
    Cody was a great help thank you | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★ Damaris Martinez
    DO NOT GO HERE! They fked up my friends car and when she contacted the dealership/manager, she was VERY rude and HUNG UP on her. They then proceeded to block her number. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★ Layla Zamora
    If there is an option for zero stars I wouldn’t hesitate to put that instead of one. We had a recall for an airbag issue. Took it in, we picked up the car the next day just for it to COMPLETELY BREAK DOWN a day and a half later. They said it was not their fault and hung up on me. I called again just for my calls to go straight to voi | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ George Gomez
    Service writer was very polite and knowledgeable about was he’s doing | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Smith
    Recently ordered a truck with the help of Mark McCall, who made the experience easy and straightforward. Would highly recommend Mark to anyone and will be using Frontier in the future. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Madding
    Great customer service and help me with a good price range on a good reliable vehicle | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Brian Zapata
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Floyd
    The customer service was great! Professional and courteous! Provided recommendations and cost without making me feel pressured. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Ron Archer
    Outstanding Service as usual! Highly recommend you to everyone! Thank you! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Bradee Ross
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    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Darryl Moody
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Garcia
    Early in the purchasing of my used vehicle it was pretty smooth sailing. I mean we all know that the salesman is going to say what they need to make the sell. I have now had my car for almost a year. I expected issues to arise as time went by. I did not however, expect to discover that the salesman as well as the dealership were out | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Sensibaugh
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Kathy robinson
    Took the Jeep to Frontier Dodge Jeep for a battery issue - Justin and Cheyenne heard me through my stress, listened to my issues and got the Jeep going again. Although I was not perfect, the service both provided was pretty spot on and I appreciate them both for it. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★ Joseluis
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Mary Gonzalez
    The service advisor Andrew Mason was very professional thank you all for your generosity | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Mauricio Gonzales
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Grothues
    Andrew from the service department was a great help to get me set up with a recall/repair. Service was quick and convenient. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ jose Albiar
    Service Writer Andrew was polite & Curteous since the start of dropping off my Vehicle , didn’t make any promises but said he would move it through the line as quickly as possible, I told him the car was needed for school and work for my daughter , and he did get it assigned and repaired sooner than expected, When I went to pickup th | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★ Manuel Martinez
    Not very satisfactory. They did not add washer fluid liquid to my truck. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★ Travan Dunn
    My diagnostic test said my battery was bad. So i purchased a new one and the same issue i was having before is still the same. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Father To Rockstars
    Great sevice and very helpful | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★ J.P. Williams
    Since Justin joined the team, the service level has been extraordinary. They have treated us with respect and done right by us. Four stars because I think that communication could be somewhat improved from the service desk side. We know that when we take our vehicle in, it will be fixed properly or serviced appropriately. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★ Nicholas Moreno
    Let me start by saying this has BY FAR been the biggest headache ever. Never have I dealt with worse customer service, phone etiquette, and competency in my life. My vehicle had a recall, and I took it to the only dealership that could work on my car. I gave them my car and told them why I brought it in. Was never told who my service | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Frank Stiles
    Always Great Service!!$ | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Russ Perkins
    In an out quickly. Communication was great! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Austin Johnston
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Barry Pittman
    Great service on my oil change. Got to Frontier about 9:45 am with no appointment and I was gone by 12:45 pm. My service rep was the best. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Rooney
    Excellent dealership. Great selection of vehicles. Our salesman, Blake, was very helpful, knowledgeable and friendly. No high pressure sales tactics, including from the finance manager (they often hound you to add on this and that). The finance manager was similarly friendly and helpful and no high pressure tactics. My wife and I we | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Juan Garcia
    Cody had me in and out withn the hour for my state inspection and oil change | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Oliver Keyknee
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Cristian Pinon
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Cunningham
    I'm deeply concerned about the service we received on our 2010 Town & Country van at Frontier Dodge and Chrysler. While our service representative was kind and helpful, the quality of the actual service has left us feeling incredibly frustrated and worried. We paid $700 total—$400 in labor and $300 on parts—for what should have been | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★ Ash V
    Do NOT service your vehicle at Frontier if you are under warranty and/or are expecting HONEST service!!! I bring mine in for a specific reason, they refuse to put eyes or hands under the hood. They will refuse to check and utilize your warranties, EVEN IF YOU REQUEST and make u pay out of pocket (which I’m getting a partial refund fr | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Qristian Roy
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★ Adrian Russell
    This place is a joke. Yes I understand everyone is busy and mechanics are short. However I had a light come on my jeep as I was traveling out of town. I stop by and ask if they could hook up to my jeep and tell me what was going on. It's not like it takes a hour to do so. However the service guy said it will be a few days. I explaine | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Elva Mattox
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★ Reed Calhoun
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Frost
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Guy Scott Scaff
    Preston always takes care of me. Service department was friendly and helpful. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Betty Jones
    I love my purchase. But feel a few things could have been different such as the car being thoroughly inspected. The headlight began reading "warning headlight system error" also was told they would was cutting down price from the window shield since it has a huge crack but wasn't not done. Also missing a front light on driver's side. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ hannah nicole
    had a great buying experience with Blake!! we showed up towards the end of the day (on a saturday) & he stayed after close to help us out!! can’t recommend him enough! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Thomas
    Caezar made the purchase easy and straightforward! So excited for my new Jeep. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Betty Jones
    I love my purchase but disappointed that small things like a headlight not working properly is upsetting. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Strain
    They are very nice and easy to work with. Got in and out and taken care of very well. They were Awesome! They are very positive, on top of things, and they really appreciate your business. Sometimes the best thing to leave with is a smile. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Patricia Veanueva
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    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Emma Lee
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★ Cathy Ehrenfeld
    I have a 2010 Dodge Challenger Hemi with under 62,000 miles. I needed a passenger side window fixed and was told they had to order a new one, then paint it. It took weeks for them to locate the mirror, paint it, etc. Then I had authorized the air conditioner to be fixed -accuator. Then, days later was called and told it would be | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Soto
    Communication was great with service adviser Chad! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Lee Reyes
    Cody was my technician, he was very courteous and polite. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Dutchess Vara
    Frontier dodge is truly amazing I didn’t think or except to have a deal when they made it happen. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ B Valdez
    Service department is always great. Waiting room is comfortable. They always take good care of our vehicles | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★ Kkay Havercroft
    My friend got a car from this place and they’ve said they are going to deliver it and it’s been 4 days since the expected delivery date. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★ J W
    Trying to have a front windshield installed on a Saturday, which is a quick job anywhere they install glass, and told although they are open, they have limited staff? I’d expect more from a car dealership, especially on a service that doesn’t take long to do and so I don’t have work issues during the week. Are oil changes the same wa | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Abeline Ubeda
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Pedro JB
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Dale McBee
    Great service. My kid was 10 hours away from home. Jeep wouldn't start. Frontier Jeep treated us like royalty. Even though the vehicle was not bought from them. I highly recommend Frontier Jeep Lubbock Texas. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Riley Phillips
    I usually go here for my oil changes and have no problems with it. I don’t normally make an appointment I just show up ask for an oil change and wait about an hour ish and it’s done. This time tho I made an appointment and dropped it of to run some errands, after about 2 hours I still had not gotten a call that it was done. So I went | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★ Gisella Vazquez
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ ysenia molina
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    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Cherokee Manriquez
    Jeff mayo went above and beyond to help me. He was honest and very helpful | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ T&S Safety and Consulting
    Great customer service. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Chad Gray
    Outstanding service. Excellent communication throughout the process. Made the buying process very easy and enjoyable. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★ Bruno Rojas
    Worst dealer period, filled out an online application to try a trade on my vehicle, was contacted via text bybone od the managers and even pulled my credit, after that dideven received a yes or no, no follow up no comments no nothing. Like "well this guy is not good enough for us so.." this is not the first time. Simply unprofession | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★ Jamaric Johnson
    It took over a week to fix the leak in my radiator. I was only called once about the price to fix my car and when i arrived to pick up my vehicle, the price had gone up nearly $500. Now my A/C doesn’t work as well as it did before. Poor communication and poor service in my opinion. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Willie Jones
    | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★ Donald Williams Jr
    Worst,auto dealer I have ever dealt with in the,45 years of buying new vehicles. If you go here,you will be robbed. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★ Sandy Wallace
    If I could leave a negative number of stars, I would! My Jeep was towed in with gas flowing from the gas tank and I was told it would take a minimum of 48 hours for a diagnosis. After having my Jeep for approximately two weeks and failing to reimburse me for the full rental car cost, they still didn’t fix it correctly! Not only was | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Clifton King
    I’ve never been more comfortable with a sales staff as I was with Frontier. Christopher Rangel and Mike Perez were friendly and professional all through the sales process. I highly recommend Frontier Jeep in Lubbock TX.if you’re shopping for a vehicle. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Ceasar Simental
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Clifton and Dana King
    Couldn’t have asked for a better experience. We made it clear up front that we didn’t want to commit on our first day of looking and test driving a vehicle. Chris Rangel, our salesman, was very patient and did not pressure us in anyway. He searched diligently to find the exact vehicle we wanted. We shopped other dealerships but | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★ Gunnar Kittelson
    Service department told me that my vehicle is ready. Got an Uber all the way up from my hotel. And my truck is not started. Do not come here for fast easy reliable service. They will not help you. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★ Victoria Soliz
    I had an appointment to get recalls done on my vehicle. I left it there with the intentions on since they set an appointment for me it was going to get done. It did not get done that day. So I called and spoke to my rep and he said it will be done in the morning (going into day 2 of it being left) left it all day again only for them | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Susie Small Jaramillo
    I came in to purchase a vehicle and worked with Caesar! His customer service was phenomenal!! He was very helpful with all the questions I had and very patient. He made sure that I would come home with a car I loved and allowed me to take the time I needed to ensure the right decision. I definitely recommend him for all your vehicle | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Damian G. Rodriguez
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Oaks
    Alex G. helped us find the Wagoneer that best suited our family. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Joan Molina
    Good dealer, excellent service | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ D Ann Blackmon
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Jarron Hale
    Very poor service, Mida didn't care to work for me and ket the banks decide and thought I could not hear her and her boss's conversation in the next room saying such. Will definitely not come back. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Bree Gates
    They charged $175 for a diagnostic fee to say it was the battery when it was a deeper issue. They kept the car for 3 weeks and would not communicate. The car came back with scratches that were never there and looked like they used and abused it. Will not go here ever again. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Dally Velvet
    a very pretty associate helped me. She was very polite. Got my oil change, tires rotated and car inspected in a quick manner. The service is always nice and friendly. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ AJ Bauer
    Cody & Ruby are the greatest!!! They take care of all my needs, quickly, and with kindness! Thank you!!! ???? | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★ joh pollard
    This is the worst establishment I have been to I dropped near 25,000 $ in the service department and was still treated rudely and disrespected multiple occasions john Sanchez has to be the most incompetent person to wake up in the morning .The GM is the only one with common sense in the building it seems,mr Wilson would be ashamed if | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ Aaron Hall
    Brought my truck in to get a headlight looked at that’s out. My wife had to pick my truck up for me when it was ready to be picked up. Upon arrival she mentioned how they pulled up the truck, opened the door, and got her in the truck to take it home, rather quickly. She didn’t think to look over the exterior of the truck because of | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Esmeralda Garza
    Jesse and the team put in a lot of work getting me in something reliable. Much appreciated. I absolutely love it! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★ CHRISTINA CAVAZOS
    I experienced the worst customer service at Frontier Dodge service center. They have had my van since before July 4th. I was told Thursday of last week after several calls and leaving messages, that my warranty was valid and the warranty would pay for the parts and labor needed. I asked them to go ahead and order the parts and Cody | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★ Sirena Hernandez
    HORRIBLE, HORRIBLE, HORRIBLE DEALERSHIP! here is MY PERSONAL EXPERIENCE i dropped my car off to get it look at for a red light that kept popping up and that was causing my car to not start. They diagnosed it within the first week of it being there & replaced exactly what i had already placed the month prior after i had already EXPLAI | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ J Ham
    Great place great people ?? | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Shane Myrick
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hutton
    Working with Mark McCall was a real pleasure. He treats you with respect and puts his clients’ needs first. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Norman
    These guys were excellent, got me in and put pretty quick and they did a courtesy inspection, that nice. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Carmona
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Gomez
    Great experience was not expecting my ideal work truck 2500 Dodge Ram to be what I had always wanted. Awesome thank yall blessings, Shout out to JESSE!!! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Carpenter
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ D Forbs
    My husband absolutely look his new truck. It rides so smooth and very quiet riding. The colors on the vehicle are beautiful and we look great inside our new truck. There are lots of new bells and whistles we are still learning but the upgrade was worth it. Thanks Chris ! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Menefee
    Excellent service and Gre | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ M R Garcia Sanchez
    Thank you Augustine Longoria for all you Services. I’m looking for to enjoying my new vehicle. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Vickie Piercey
    Cody found us just the car we were looking for and made the process of buying efficient and smooth! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Chad Ward
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Torres
    He was very helpful and patient getting my son into his first car | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★ mike knight
    I don't know why, but I've been calling my advisor multiple times a day and can't get anyone in the service department to pick up. However, when I go in person, I see them just standing around. This service department is so frustrating that I'm strongly considering moving my vehicle to Spirit, where they did a fantastic job. I've had | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★ Dustin Ward
    Terrible. No one answers the phones when you do get ahold of someone they transfer you to somebody that doesn't answer their phone. Told me it would be $250 for the repair then tried to charge me $650 when I picked it up. Then after I finally pick it up they hadn't even done all the repairs that I needed. This place is garbage avoid | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Ron Archer
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★ Aldo Carbajal
    I had an excellent experience with Micah Weems as my service advisor. She patiently answered all my questions when I brought my truck in for warranty work. I was initially worried it would take longer than two weeks, but thanks to Micah and her exceptional service, I got my truck back much faster than expected. I greatly appreciate M | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Bouska
    This used to be our go to dealership, I guess there was new management lately and our service trip today was less than great. We have a Grand Wagoneer and were not offered a rental, they sold one of the parts they needed to fix our vehicle, and the vehicle was not detailed as outlined in Jeeps “Wagoneer Client Services” promise. Step | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★ Thomas N
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ guadalupe gonzales
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★ Kenneth Waggoner
    I need the air suspension checked out on my truck. Called them to set up an appointment, I have to drop the truck off 2 days BEFORE the appointment before they will even look at it, so I have to miss work for 2 - 3 days to get the problem diagnosed. This is completely unacceptable. Give me a date and time and I will be there. Update: | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★ Adela Hernandez
    Awesome service and great customer support | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Paul D
    Amazing customer service and sales staff!!!!!! Cameron was a measure to work with!!!!!! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Tanya Owen
    Amazing service, fast, friendly and helpful!! Thankyou Augustine Longoria for all your help today!! It was God's will!! ?? | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Josh Sadberry
    Today I was discussing a possible trade in with Justin the internet sales guy. He has a attitude if you don't want to get a deal done right away and is very pushy. Sure he's a good guy but needs to work on that attitude. Kinda makes me want to take my business somewhere else | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★ Van Pricer
    When Grandma takes her 20 year old jeep in to change oil and spark plugs. You charge her over $500. You send her home with a discharged battery that died the next morning in her garage. After going to Battery Joe's to get a new battery, she noticed a large oil leak in the garage floor. She takes it back and waits 2 more hours to | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Angela Foster
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Taylor
    Staff was great. Very helpful. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★ Deon Yandell
    Bought a used truck from them was told they would change oil and get cleaned up ended up needing a new motor took 2 months to finally get truck and it has been back in shop 4 times now they want me to pay 10 to 12 thousand down and double my payment for new truck to make it right worst place to buy anything | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Rey mendoza
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Kassie Holding
    Best car experience EVER! Chris Rangel and Tabor Mayo were extremely professional, helpful and easy to work with! Never had a car experience go this smooth! Highly recommended , you won’t be disappointed! Thank y’all!!! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Lopez
    Excellent customer service, quick response time and they got straight to the point. There was no waiting, no back and forth trying to make a deal. Chris Rangel did an amazing job. P.S. They have offers that you just can’t refuse! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Deirdra Frausto
    | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Mendez
    I would like to say that my experience was a great one, Augustine Longoria was my Salesman, made the process easy and went out of his way to help me get where I needed to be at on my payment and total price. I definitely recommend you going to see him. Will send my friends and family to him for sure. Thank you Mister Augustine! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★ Wendy Good
    I had a fantastic experience buying my car with such amazing customer service!! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Jon Avent
    My Service Advisor Micah Meems was great. She saw that my truck was taken care of and contacted me to be sure I was up to date and whenIcouldexpect it ready. If you need an Advisor ask for Micah she is a 10 ?? and makes sure your visit is 10 ??. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Steve White
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ hyp
    I took my car in for some recalls and a alarm issue. They charged me $170+ just for a diagnoses and wanted $500+ to replace a small part. I'm not coming back here cause it's way over priced. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★ Alexis Pena
    Dirty & unprofessional. Salesmen hooking up with service people. Don’t recommend. | Read Full Review
    6/3/2024 12:00:00 AM | Google
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