About Autonation Chrysler Dodge Jeep Ram North Richland Hills
Autonation Chrysler Dodge Jeep Ram North Richland Hills is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- 24 Hour Service Center
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
- Free Estimates
Call (817) 717-3794 today to schedule your next appointment.
Our technicians at Autonation Chrysler Dodge Jeep Ram North Richland Hills are ready to help you!Autonation Chrysler Dodge Jeep Ram North Richland Hills is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Autonation Chrysler Dodge Jeep Ram North Richland Hills today at (817) 717-3794 to learn more
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★★★★★ Cameron CaywoodTony was helpful, kind and patient. I hate car shopping and dread it, but Tony was so friendly and calm and put me at ease. Thank you, Tony! Josh and JR were amazing, too! Thank ya'll! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ India DavisJust purchased a Hyundai Palisade from Auto Nation Hyundai and I had a great experience. Young was a great from start to finish and everyone was kind, fair and personable. Thanks for a great experience. | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Jennifer HernandezGreat representatives and staff! I recommend speaking with Jayden or Gabriel | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Jennifer GonzalesI can’t say enough good things about my experience here at this dealership!! Axel was kind and patient with all my questions and concerns. He went above and beyond. The finance department, Fred in particular was also fantastic!! Thank you again and YES I’ll be back for my next purchase! | Read Full Review11/18/2024 12:00:00 AM | Google
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★★★★★ Cassaundra DufferEveryone at this dealership is so friendly and helpful. Randall was pleasant to do with and was extremely helpful with everything. Fred was extremely helpful with the financing. They both did everything they could to get me what I needed. I was stressed out about my old car but after working with them the stress just melted away. I l | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ zuphlas.Just bought a 2016 TSI VW Golf for the people who work here. Car was well priced and in amazing condition. There’s a couple scrapes here and there but it’s nothing I’m personally bothered with as I feel the price is still accurate despite damage in my opinion (that and the parts that they’re on are probably gonna be switched out at s | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Mark MobleyGreat price, quick and friendly service. They got my car fixed and back to me in a very timely manner | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Jorge SaucedoMuy buenos los vehículos hyunday el problema es el personal es muy poco capacitado para ayudar. Les pides que quieres hablar con el manager y no quieren solucionar tus problemas en Finance. Nesesitan comunicarse más con los clientes. Para evitará problemas De este tipo les dejé un vehículo y ellos lo iban. A terminar de pagar y va | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Pamela FreemanThe salesman was very knowledgeable and did a great job explaining everything to me in a fashion I could understand. Very personable and kind | Read Full Review11/15/2024 12:00:00 AM | Cars.com
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★★★★★ Martha LewisHere is a review that will help those who look for realistic reviews and want to make their own assumption when buying a car. I was convinced that AutoNation was able to handle my car buying experience with all the other ratings and reviews that I read. I recently purchased a car from AutoNation and lets just say it left a mild soar | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Lindsey CepedaSon saved up his own money for his first car, put 4k down, bought one. Well 5 months later it's been in the shop 2 times and major issues. It's in the shop now with a quote of 10k to fix it! Why should he be needing to replace a timing chain, water pump, and the list goes on and on for a car purchased 5 months ago! Horrible, the c | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Megan BeckSmooth and easy, Celeste is great! | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Arden HuffstutlerWent there to get a State Inspection, got the work done in a timely manner. | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Tisha S***Update as of November 12, 2024 It took 5 visits, 3 oil changes and a call from my out of state husband, but my car is finally as it should be. Thank you John for getting it done. Honestly I have tried to give them the chance to make it right, but it’s just been too much! My car went in for warranty work and they’ve just continued | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Gregory BoxMost of the experience has been great. However, we bought a 2019 Ram, we were told if anything was wrong to bring it back and they would fix it. The power mirrors don’t work properly, and my son was told within the week he bought the truck that they wouldn’t fix them for him, they weren’t covered. I guess they must have missed that w | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Regan PowersI wish I could score less. 5 hours in the dealership-ok. Salesman Tony was great. Fred in finance decided to have a long lunch so we waited over an hour to sign paperwork. Then he had to go back because it wasn’t ready. Another hour. Ok- a week after purchase the oil light comes on. I told my son to go get it changed-sometimes things | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Michael SeyboldPurchased a used santa fe 2014 in november 2023. Had 97000 miles. Looked in really good shape. Assured by salesman that cars were certified free of major issues. Fast forward. November 1 year later. After putting 4000 miles on it and using oil informed needs new engine due to faulty piston rings. Strongly urge you have a car inspecte | Read Full Review11/11/2024 12:00:00 AM | Google
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★★★★★ Mitch ArterberryI really enjoyed the down home feeling I had when dealing with the professionals at Auto Nation Hyundai North Richland Hills. I felt welcomed and appreciated all the way through my purchase. There was never pressure and they were patient in answering every question. I’m so grateful for their assistance and can’t say enough good thing | Read Full Review11/10/2024 12:00:00 AM | Google
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★★★★★ Sylvia CarrilloI went for my oil change per my reminder on my dashboard and had a wheel alignment. I scheduled an appointment ahead of time and decided to wait. My service was completed within the timeframe that Mason offered. I was pleased with the wait time. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Shaniqua “Only MiTy” WilliamsonMy experience was great! They were able to fit me in last minute due to an emergency and I am so grateful. While I was the last customer, I appreciate no one giving me an attitude about it. They took their time and even washed my vehicle. I am so grateful! | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ Linda NegronGreat experience here. They were very helpful. | Read Full Review11/8/2024 12:00:00 AM | Google
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★★★★★ DaveI am very happy with the service my car receives with the Autonation Hyundai team at North Richland Hills. My car was in service for a while but I received updates and it was definitely worth the wait. My Sonata is better than ever. Jorge is an excellent advisor! I will keep coming back. Thank you so much! | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Monica EnriquezMason, my Service Advisor, was extremely professional, informative, personable, and efficient? | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Chris BozemanEarlier this year in April, I purchased a 2020 Hyundai Palisade Limited from Grapevine Ford. It was recently due for maintenance. I brought it to this dealership because it had a good rating. Well, once again I've seen just how little these ratings actually mean. I had been driving around all morning, starting around 6:00 AM - Satu | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Clyde McThey did a brake job and valve cover . Did a great job. I've been going there about 20 years. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Bryan BlackburnIt was great. I had an 8am appointment. I got there early. I was initially told that my issue would take 2 to 3 hours. I was out in 10 minutes. | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ melissa StewartMy son and I went to visit these folks this evening in hopes to buy him a new car. It was a bit of a struggle because of our budget but these guys made it work. Johnathan Ruff the Finance Manager was wonderful and genuine. He was down to earth and honest and just and all around a great guy. I know that I could have gone a little lowe | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ ihateadvertisingGood experience all around! Chris and Anthony were great to work with. Got my dream car at a good price. | Read Full Review11/4/2024 12:00:00 AM | DealerRater
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★★★★★ Ketreanna JordanMannnnn omgggg no lie I went in to CarNation Having Fear And Under The Impression that I Wouldn’t get Approved for a car but When I Say Jesus & Gabriel Did An Outstanding Job & Performance I mean Respectful Kind They Even Was Sweet To My Kids But The Biggest Blessing Came In The End When They Worked Hard To Get me Approved for a Vehi | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ SergeiI had a great experience. My salesman Young Lee was very helpful and made it all easy and seamless. Johnathan also did a great job laying out the paperwork and everything making it very simple and straightforward. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ J. L.We an outstanding experience at AutoNation Hyundai! Jaden Jassim, our sales associate, went above and beyond to make the process of buying a new car smooth and enjoyable. From start to finish, Jaden was attentive, knowledgeable, and truly cared about finding the perfect fit for us. Exceptional service all around – highly recommend!” | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ ihateadvertisingGood experience all around! Chris and Anthony were great to work with. Got my dream car at a good price. | Read Full Review11/4/2024 12:00:00 AM | Cars.com
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★★★★★ Darion GarrettHonest and open communication throughout the process.! I have my car back and back on the run thanks to the technician and service advisor. | Read Full Review11/3/2024 12:00:00 AM | Google
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★★★★★ Nina IvanovaGreat service, fair prices. Love the dealership | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ Brett SingletonGood experience with entire staff. The went the extra mile | Read Full Review11/1/2024 12:00:00 AM | Cars.com
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★★★★★ Melissa RowlesTreatment was good but don't bother scheduling an appt. 1st come 1st serve. 2 hours for an oil change | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ babita bhandariall the staff are nice and helpful.. waiting time was already informed but it will be more helpful if waiting time is less | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Pedro Correa (Pedroca)Great service: precise, affordable, fast. I wish I had gotten info on how to get my inspection renewed after the service maintenance I did... My son used to do it for me. So, now, I'll have to find out what I still need to get that sticker updated ?? | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Charlize RandleSeamless buying experience in every regard! A special thanks to Axel for explaining the features of the car and being hospitable from the moment I called the dealership, to the moment I drove away. Every person in the dealership made me feel right at home and comfortable with my buying process, highly recommend! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Gabriela Rivera-CamarenoAxel and Abdiel gave me and my mom a great customer service. They helped us through the process of getting a new car after I had my car accident, and made the whole process so much less stressful than I expected. Go to them!!! | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ SaMaRaI JaCkJust got my first car from here. Overall great experience. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Angel IzquierdoVery good job and experience..thank to gorge...Very friendly,,very professional...knows the job...thanks for taking good care of my car...God bless you all... | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Connie Riley10-29-24 from purchase May 15,2023 through out coming every 6 months for regular maintenance: oil change, tire rotation and other maintenance work in Srvc Dept… I haven’t been disappointed. This AUTONATION NRH is FABULOUS. Then for the service techs to awww about my beautiful “DALLAS STARS” green palisade makes me very proud and happ | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Gauhara BuzaubacovaGood service center,Jorge helped us a lot, managed everything on time, car got fixed everything in one day | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Cindy HutchinsConvenient, friendly and very professional! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Tom SimpsonGreat service. Car was completed before promised time. Easy to book online. | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Franklin PooleThe service advisor Zachary was exemplerary in taking care of my daughters car He really cared and made us feel whole once repairs were completed. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Tom RushlowOur sales person, Ryan loving was one of the best sales person we’ve ever met, went above, and beyond we gave him five stars! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Christopher MooneyWorking with my leasing company to buy a car from AutoNation Hyundai, only to be told there was a bunch of add ons from the online price after we were ready to make the deal. Unethical and Bate and switch tactics. I will never do business with Autonation ever again. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Omar JaimesGabriel was great! Helped us get in to an f150 and was able to help us through the process over the phone since we lived an hour away, he had all the numbers and paperwork ready to go before we got there! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Briana RandolphThe trade-in process was exceptionally easy, thanks to the excellent service provided by Young. He was highly informative, listened attentively, and ensured all my questions were thoroughly answered. From the moment we stepped into the dealership to the time we left, Young made an amazing impression that will leave a lasting impact o | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Deanna RitzieDisappointing, always have my service done here where I purchased my vehicle. While it wasn't the usual all-day appt, I was not happy with the service. Had the tires rotated and no one checked the air in the tires even though I mentioned when I checked in, I was going on a 1200-mile road trip the next day. The air pressure was sig | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ mitchellnegriWas a good deal, charged my card twice for my down payment and now I have to dispute because they said they only charged once. Annoying | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ mitchellnegriWas a good deal, charged my card twice for my down payment and now I have to dispute because they said they only charged once. Annoying | Read Full Review10/24/2024 12:00:00 AM | Cars.com
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★★★★★ Michael RayosTerrible, don't go there financial guy hides information from you and add stuff to your loan, never gives you the final amount until you signed for all other stuff u never agreed to and he doesn't show a summary for every charges he added, This is by far the worst experience I ever had buying a car I bought one and leased one befor | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Dixie RiserMade my trade in experience quick and easy. Test drove 2 cars, traded mine in and did paper work in under 3 hours. Xavier was a pleasure to work with. He answered all my question and helped me find the best vehicle in my budget. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ amy thorpeHad a great selection of vehicles. Jason was attentive and communicative. Made sure we were satisfied with the experience. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Tim GuytonParts department is a nightmare.Tell vendors they have parts in stock. Send driver on hour long journey to find out not in stock. This has been multiple times now. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Eric NovaThank you Mo for the great deal and service! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ jean-lucI am highly satisfied by the professionalism and the friendship of all employees I met at N Richland Hills CDJR. This is one of the best experience I ever had buying a new car. I cannot do anything else except to recommend that dealership for your next buy!!!!!! | Read Full Review10/21/2024 12:00:00 AM | DealerRater
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★★★★★ jean-lucI am highly satisfied by the professionalism and the friendship of all employees I met at N Richland Hills CDJR. This is one of the best experience I ever had buying a new car. I cannot do anything else except to recommend that dealership for your next buy!!!!!! | Read Full Review10/21/2024 12:00:00 AM | Cars.com
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★★★★★ dylan roseBought a brand new 2025 Tuscan and got to drive it home and then back to the dealership for repairs. Apparently they don’t do quality checks to verify everything is in working order (like tail lights) before selling it. Oh and since they won’t make any money on the repair they’re in no rush “it will be done sometime this week”. Do yo | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ Michaela PabloJorge was very friendly and kept me updated throughout the whole process. Service was quick and everything I needed gotten taken care of. Great experience! | Read Full Review10/20/2024 12:00:00 AM | Google
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★★★★★ Nora ApodacaListened, found a warranty for me and took care of it of all my concerns | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ A- MorI recently purchased a Jeep Unlimited Rubicon and had an amazing experience thanks to Ryan Lovin. From the moment I called, Ryan had everything ready and made the entire process incredibly smooth. He wasn’t pushy at all, which is something I really appreciated. He was professional, knowledgeable, and genuinely cared about making sure | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Dr. Jessica C. SalazarJonathan was the best salesman and represents your company well. He helped me with all my questions and was very patient. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Ashton HooksIf your looking for top tier experience and good food , look no further. And the best tea!! Sunni was sooo amazing and very professional . Kne2 all the ins and outs of the the we discussed to where I had to no choice but to buy . My overall was top tier . Next you visit ask for sunni. | Read Full Review10/17/2024 12:00:00 AM | Google
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★★★★★ Not neededWorse experience ever. They were the 3rd Jeep dealer I visited based on their advertisement. They claim to have a dealer discount of roughly $7k, then you get to the dealership, and they add on $6500 in worthless options. Needless to say, lost a customer with the misleading ads. Gotta wonder how many people fall for this type of ads. | Read Full Review10/17/2024 12:00:00 AM | Cars.com
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★★★★★ John HarrelsonEasiest car buying experience I have ever had. Straight forward pricing, friendly people and fast. Thank you! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Paviter Singh VirkQuick service. Polite staff. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ burgs_hostage.0kThe salesman I dealt with were great. Only good experience I had. The manager on the other hand being pushy about me trying to finance through them after already explaining I was going to my credit union. No one likes someone pushing them into doing something they don’t want to do. The following day I had a my approval from my credit | Read Full Review10/15/2024 12:00:00 AM | DealerRater
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★★★★★ burgs_hostage.0kThe salesman I dealt with were great. Only good experience I had. The manager on the other hand being pushy about me trying to finance through them after already explaining I was going to my credit union. No one likes someone pushing them into doing something they don’t want to do. The following day I had a my approval from my credit | Read Full Review10/15/2024 12:00:00 AM | Cars.com
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★★★★★ veronica segoviaThis place is a joke, nothing but lies to try to get you to sign a contract. It’s sad that you can’t even find a honest car dealership now and days because everyone’s just looking for that commission. Beware Jaden /Jaylen will tell you a car is certified over and over and right before you sign that contract. You find out by a differe | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ JimFast service at a good price. Friendly staff and comfortable clean waiting room. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Christopher FlemisterI appreciate Michael 's Friendly customer service demeanor and your quick professional service for my car ??. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Audra LewisMr.Cano did a great thing job talking about the cars we were looking into and treated us with respect | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ T ReynoldsI hate to say that buying a car is never a pleasant experience, but truly, it is a hard, frustrating process! AutoNation Hyundai North Richland Hills made the process better! It is still a long process, but the team here really was easy to work with and pretty upfront. They did get me the car I dreamed of for the payment that I de | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ mufaro bwerazuvaThe communication was good Did well on my oil leak | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ k smithWill never buy a Hyundai again. 2022 Santa Fe gave message it detected a potential issue with engine control compartment & engine light came on. Called dealership & scheduled appointment. Received notice they would need to keep car for 7-10 days along with $200 diagnostic fee. What happened to the wonderful warranty?? 7-10 days wit | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Mary Ellen ThomasVery professional and thorough analysis and repair. It did take some time because of the complexity of the issue, but I was given a loaner vehicle during that time. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Michelle Bong (Honey)Ryan and Jorge are great | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Mikedthe1Jorge helped our family out tremendously with the long waiting game of a new engine on a recall we had! They took care of us with a loaner and sent pics and updates every step of the way. Thank you! | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Teresa AlbrechtGreat service, very professional and timely. Michael W. was thorough and a pleasure to work with! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Bradley PickleDon’t know who’s more useless the Hyundai sales team or the service squad. Service can’t answer any questions and sales team can promise to take care of things and do absolutely nothing. Can’t trust these guys as far as you can throw em | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Michael RedmondMy service advisor, Michael, was very helpful. I felt like I could trust him. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Sharon RuizGreat atmosphere and everyone was very kind. Except, ya'll had no water at all. That was a bit annoying being that it was Saturday. | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ recce12I’m not happy with the performance of your service department and here is why: I had my 2021 Jeep Cherokee (that I bought from you) towed into your store on Monday, September 16th. The car wouldn’t start. Sometimes it did, sometimes it didn’t. That day was a no-start day and it had gotten stuck in park. I had to manually press the ta | Read Full Review10/9/2024 12:00:00 AM | DealerRater
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★★★★★ recce12I’m not happy with the performance of your service department and here is why: I had my 2021 Jeep Cherokee (that I bought from you) towed into your store on Monday, September 16th. The car wouldn’t start. Sometimes it did, sometimes it didn’t. That day was a no-start day and it had gotten stuck in park. I had to manually press the ta | Read Full Review10/9/2024 12:00:00 AM | Cars.com
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★★★★★ Jason ChiangI recently purchased a car from AutoNation Hyundai North Richland Hills, and I couldn't be more pleased with the experience. From start to finish, the staff was professional, knowledgeable, and genuinely attentive to my needs. They took the time to answer all my questions, ensuring I felt comfortable and confident with my decision. T | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ David WilkinsAutoNation Hyundai made the car purchasing process so smooth. This is my second time purchasing a vehicle from them and I will continue to purchase vehicles here. Thank you Randall and AutoNation Hyundai | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Rosalind OwenJason is an outstanding Salesman. He makes sure you get what you want at a price you can afford. Great Experience! | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Marve SoutherlandI can’t stress enough NOT to take your car here for repairs! I was told by another auto mechanic after my car started having issues from their repair, that they did not replace one of my spark plugs when performing the tune up. The advisor Kylan only wanted to do another diagnostic ck and keep my car for 5 days. I ultimately let anot | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Mandy McCainI would give this service department a zero if I could! Took my Palisade in with very specific instructions of what's going on with my A/C. They don't touch the vehicle for 4 days to even diagnose. When they finally do diagnose, they tell me I have a leak somewhere. No correspondence whatsoever. After having my vehicle for 2 weeks, m | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Cathy JenkinsProvided great customer service. Did not have a way to get home and they arranged transportation. Car was completed very timely. Excellent customer service. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Cloud Show (The Cloud Show)I bought an Audi at AutoNation. It had a 3-month warranty. I never drove it off the lot because it needed to go in to get its gas tank fixed. So it can pass inspection. I finally get the car and the inside of the tires are slashed. My tire Guy said take it back so I went to take it back. Luis at AutoNation promised me he would take c | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Chandra CooperTony our sales guy was amazing and honest. He told us like it was respectfully which is how we wanted it. Our finance guy Fred was awesome as well. Both of these gentleman went above and beyond. We will definitely be going back next time | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ amy henshawMichael at the collision center and the dealership did right by me. They replaced my engine on a 6 year old car and gave me a nice loaner to drive . I appreciate the customer service | Read Full Review10/6/2024 12:00:00 AM | Google
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★★★★★ Elias Daniel Castro CaballeroService was super fast!! | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Verneita WashingtonMy salesman really took the time to work a trade in deal and place me in a new 2025 vehicle that I love. Thank you | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Roy BensonWe purchased a Certified Preown 2023 Hyundai Veracruz in May. The car had been kept in the dealership and they were selling it. Our salesman told us three times that since it was certified we would get the 36,000 maintenance like a new car. He told me this three times. On the test drive, while looking at the car before leaving and a | Read Full Review10/4/2024 12:00:00 AM | Google
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★★★★★ Moises AmadorI had to drop off my vehicle for a fix that was keeping me driving it. First personnel I dealt with was adamant on getting me a family vehicle and all I cared about was getting from point A to B, we would make it work. Well they got me a vehicle on them to make sure my family had a car. Personnel ended up quitting and Joe took over. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ NacoleFriendly and helpful staff. Kept me in the loop entire time my car was there. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Vic ReyesHyundai no nos ha dado ningún problema y los 3 coches han salido muy buenos. Jorge, el asesor de servicio nos ha atendido las últimas 3 veces en los servicios de los autos y es una excelente persona, muy educado y siempre dispuesto a explicar y ayudarnos. Sin duda, todos los asesores son buenos en lo suyo, pero Jorge Caldera ha sido | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ maryam hashimI recently had the pleasure of working with Jason Rudd from the AutoNation team, and I cannot express how grateful I am for his outstanding service! From the moment I walked in, Jason was incredibly attentive and knowledgeable, ensuring that I was well-informed throughout the entire car-buying process. What impressed me most was how | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Amanda HicksI want to share how wonderful my experience was this past weekend. From the moment I called and spoke with Randall about a car I saw online to the financial gentlemen helping me set up my warranty insurance and payments…flawless and easy the whole way through. Those guys worked with us to make sure we were getting what we wanted/and | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Daniel JauHad a great experience buying a car from Autonation Hyundai. My salesman Jaden was very knowledgeable and patient. I highly recommend buying your next vehicle at this dealership. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Lori GentryHyundai and Jorge took such great of me. The best customer service. While working on my car, they made sure I had brand new car the whole time. It was great. They definitely live up to thier promise, if anything goes wrong with your car they will fix it. My was 92,000 miles. Thank you so much for all that you did for me. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Dana MonroeThe people in the service department at North Richland Hills Auto Nation were great this past week. I had my second oil change and when I scheduled the message I got said a 2 to 3 hour wait. Well I was at in a little over an hour. And they even washed my car. I am hooked on them. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Robert WarrenGreat service. In and out in no time. Will be back for my next service. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Robert BaileyGuys were very professional, will always take my car here. Thanks guy for being fast with my vehicle. 10 stars... | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Maulik ThakkarBad FINANCE service team. In my case, I didnt ask and explicitly declined service contact of 4000$. And still added to loan. More than 2 months to resolve the issue. Finance team is not doing enough to resolve the issue. I would not consider this dealer in future. Those who gave 5 Stars, Please recheck your documents, loan amount | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ R RudzaviceI liked the salesman, Jaden because he worked with us to get the vehicle we wanted for a reasonable price. Everything went very smoothly and we weren’t at the dealership for hours. Great experience and I love the car!!! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Ashely VelozJorge is the best advisor there is! A1! | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Arnold ColeThe service personnel were friendly and helpful. The service was completed as promised. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Teresa Hughes LMTJonathan was my salesman i told he what I was looking for. He went got one in the back and was the one and only I looked at. It was so nice how he listened to what I wanted. Thanks | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Tisha SHonestly I have tried to give them the chance to make it right, but it’s just been too much! My car went in for warranty work and they’ve just continued to make it worse and worse…and they know it. I’m so dissatisfied with their service department….this will be my last Hyundai purchase! I will give more details (like sooo many) when | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Richard Cortez SrGreat and professional service at all times. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Erick CastroAmazing work they are fast and Zach helped me out a lot. They even did a complimentary cleaning | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ DavidmonseyWe love the Jeep! Thank you Jordan, Jose and Nick! We appreciate you and I will be back for the Hellcat!! As soon as I can talk Bonnie into it!! Wish me luck!! | Read Full Review9/26/2024 12:00:00 AM | DealerRater
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★★★★★ DavidmonseyWe love the Jeep! Thank you Jordan, Jose and Nick! We appreciate you and I will be back for the Hellcat!! As soon as I can talk Bonnie into it!! Wish me luck!! | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Marquelle HaywardThank you, Mr. Mo. Your exceptional sales skills are truly deserving of recognition. For your next car purchase, consider Autonation Hyundai and seek the expertise of Mr. Mo Ibrahim. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Miranda RangelI was looking for a 3rd row on budget for my family and Jason Rudd helped make that possible. The process was quick, easy, and I got exactly what I was looking! Thank you Jason for being so helpful and making such a dreaded process actually fun! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ S GRyan Lovin is very helpful! Understanding and trustworthy professional. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Morgan by:masonRyan Lovin was one of the best salesman I’ve ever dealt with wasn’t pushy at all and was very knowledgeable. Will be coming back | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Steve StreitzVery good people. They knew i was looking for a good, fair deal. They did it! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Marcus ThigpenI recently purchased a car from Hyundai, and the entire experience was exceptional! Celeste, my saleswoman, was an absolute pleasure to work with—knowledgeable, patient, and attentive to my needs. She made the car-buying process seamless and stress-free. Fred in finance was equally amazing, providing clear and helpful guidance throug | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Chan KhamlaiNice, clean and big inventory, was excellent working with Ryan ???????? | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Angela PorterI purchased a beautiful vehicle at AutoNation Hyundai. The salesman, salesmanager and finance manager all were very warm, courteous and friendly. I had a wonderful purchasing experience and I am so pleased with my new vehicle! | Read Full Review9/22/2024 12:00:00 AM | Google
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★★★★★ Miriam SweetinAlex Ajraz was great to work with buying a new Sante Fe. We walked in old school style and he quickly introduced himself and retrieved the car we wanted to test drive. He even parked the two colors we were considering side by side and entertained our sons so we could decide. He was honest with us that the original special paint color | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Trivon WilliamsGeorge was great to me he worked with me for a year and the was extremely helpful ty George hyundai nation. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Magaly MaldonadoI just wanted to take a minute to rate my experience at AutoNation Hyundai. Since the moment I walked in Abidel Rodriguez was very helpful and very professional at answering all questions. I ended up purchasing my vehicle that same day! He will take care of you with a huge smile on his face. I also want to Thank Joe my service advis | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Jay GThe sales guy, Jason, was very thorough and explained everything. It all sounded good and we did come to a deal but it still took over two hours. Typical Finance trying to add a bunch of adders, but overall it was a good experience. I got out of there a little over 3 hours and I'm not used to that, last car I purchased it only took m | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ ebmxSalesman was great , finance manager not so good . Watch out for the addons! He tagged $3800 extra for paint, dent ,and a better warranty. You read the contract and is not that good. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Cynthia WittJason Rudd is the best! Just a bright ball of sunshine! I wasn’t sure I was going to buy a car today, but he went out of his way to answer all my questions and he went above and beyond to give me peace of mind with my purchase ! I was a Toyota girl, but maybe I’ve converted now! Thanks for making it happen, Jason! | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Jane HansonI was truly disappointed that my Hyundai Venue had air conditioning failure in the Texas heat, and the dealership could not get me in expeditiously to troubleshoot the problem. That said, my Service Advisor, Chris Decker was kind, compassionate and incredibly professional. I suffered another week driving in rush hour traffic in tem | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ Stephanie BryceI had an appointment for an oil change. After I checked in, I was told there was a recall on my car and it would take about 3 hours so I was given a ride home so I could wait. It was only 2.5 hours and my return ride was on the way. I signed my paperwork when I got back and all was done. It was a great experience!!! Chris and Zach a | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ ebmxSalesman was great , finance manager horrible , you will get rape with addons if you don’t look closely. | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ jose sanchezFast oil change and quick recall fix thank you! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Beverly FierstI always received very good service at AutoNation Huyndia North Richland Hills Jorge made this service visit quick and easy. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Travis VickWould like to thank JASON RUDD for a great experience. he's a great guy and down to earth salesman. I would recommend him and autonation to anyone. He took care of us for all our needs! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Tara PorterSuper clean and professional environment. Fredrick Griffin and Xavier were so patient and helpful. 10 out of 10 experience! | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Jay GThe sales guy, jason, was very thorough and we did come to a deal but it still took 3 hours. Typical Finance trying to add a bunch of adders on there but overall it was a good experience. I got out of there a little over 3 hours and I'm not used to that, last car I purchased it only took me about an hour. Hopefully they can speed thi | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ Megan NajeraaXavier made my car buying experience an absolute breeze! He showed me the exact car I wanted with the same price point I needed, he worked with me on my trade in and what I could afford monthly The whole process was smooth and easy!! Best car buying experience I've ever had. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ EJ SharpAbsolutely, hands down, best service team in the Fort Worth area. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ DavidmonseyWe love Jeep this was our second one. We found the one we wanted with ease. Finance was a breeze and finance manager was 10/10. Went to drive off and there were no floor mats. Looked at sticker and they should have been in there. We asked and were told they dont come with this model even though was on sticker. Asked again and was blo | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ DavidmonseyWe love Jeep this was our second one. We found the one we wanted with ease. Finance was a breeze and finance manager was 10/10. Went to drive off and there were no floor mats. Looked at sticker and they should have been in there. We asked and were told they dont come with this model even though was on sticker. Asked again and was blo | Read Full Review9/18/2024 12:00:00 AM | Cars.com
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★★★★★ MariowhiteJavier and Nic made my experience the best I’ve ever had. I was in by 10 and on my way home, waiting for the car by 1pm!! 10’ Stars! | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ MariowhiteJavier and Nic made my experience the best I’ve ever had. I was in by 10 and on my way home, waiting for the car by 1pm!! 10’ Stars! | Read Full Review9/17/2024 12:00:00 AM | DealerRater
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★★★★★ Henrietta JimenezChristoper was courteous and explained the service and told me timeframe expected to service my car. Texted me and sent me photos of my car. When I picked up my car he explained everything and brought my washed vehicle to the service area for drive out. Extremely happy with the service I received. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jarrett CookService department was great! I had an unusual circumstance they were dealing with from a sister dealership and Joe and his team were great! They got everything taken care of for me in a time crunch and communicated everything along the way. I wish they were all that easy. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Ashley KelleyThey were very helpful and informative. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Jackie MartinezI traded in my car for a new 2024 Tucson! Huge thanks to Seth in finance who explained EVERYTHING to me and made this process easy. I was very hesitant at first but after sitting down and going through paperwork I’m glad I did. Huge thanks to Young in sales who took us on test drives to find the right vehicle for me (it was a hot day | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Kelly AyalaTony the sales gentleman Made the experience amazing ! He helped me in all aspects He got me my dream car !!!! Definitely coming back ! For my daughters new car | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Linda HolsonbackDisappointing experience. Initially contacted them through their website about a specific new vehicle they had listed. Best response I got was to check their website for the price. Not very interested in selling their inventory. Bought the same vehicle from Norm Reeves Hyundai Irving. The price was good and the customer experien | Read Full Review9/14/2024 12:00:00 AM | Google
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★★★★★ Bob BlackExcellent communication skills from service department. Service work done as expected. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Marc WhiteThey worked with my budget and provided a vehicle to suit my needs | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Sherrie BodifordAwesome service and friendly atmosphere | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ J CookI don't usually go into the dealership for work on my car, but after today I will be from now on. Mike was great to work with & made sure that he explained everything to me & get me in & out pretty fast. I will definitely be going back from now on | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ Carina CruzI’ve had a great experience with the service department! Jorge is always helpful and goes above and beyond to ensure everything is taken care of quickly and efficiently. His professionalism and friendly attitude make every interaction a pleasure. Highly recommend! | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Erin RazoPainless trip to the dealership. Quick easy transaction. Got the vehicle discount as well as the promotional rate without having to fight about it And no one shotgunned my credit out to a million lenders. The car is great. Technology and finish in the new Hyundais beats everything else I looked at. Ask for Ryan | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Fiona KoenersHad two tires with extremely low air. They helped me immediately. Great and friendly service | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Vikki ParkeyI have been a customer for a very long time with NRH Autonation Hyundai and highly recommend them! Sunni was great liatened to my wants and needs and I’m now a proud own of 2024 Tucson Hybrid and I absolutely love it. Thanks to all the wonderful peeps working at this location. Consider NRH Autonation Hyundai for your the best | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Landon MillerRandall was great, took his time with explaining everything we needed to know was first time buyers. Everyone was super friendly and helped us find exactly what we needed | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Gustavo GoncalvesVery smooth process. I went online and scheduled to come in. Dropping off was a breeze, they communicated with me all along and my car was ready on time. Picking up was just as easy. Will be back for sure. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Kat WhiteDon’t take care of their customers. After you drive off the lot, they wash their hands and don’t honor the warranty you purchase from them. I had my car a month before the entire blew and even though I bought the warranty, they refused to honor it saying I drove the car and damaged it!! In a months time I drove a car enough to cause | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Lee EncarnacionMy wife and I always have had a great experience at Automation Hyundai North Richard Hills. Our Tech Jorge is super friendly and professional every single time. We couldn't be happier with his excellent work and dedication. Thank you for the great work. | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Monica Alejandra Garza GarzaI am amazed with all the team, they explained everything, they did not rush me to do the purchasing and they responded to all my questions, they were transparent and patient with all my requests. They delivered the SUV clean, very clean and delivered all the paperwork including the CPO certificate. Thanks Young, Luis, Ryan and Jesus | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Phillip WilliamsI leased my second vehicle from here just over a week ago. Gabriel was awesome during the whole process and has continued to be awesome even after by helping with all of my questions!! I highly recommend this dealership and Gabriel!! | Read Full Review9/8/2024 12:00:00 AM | Google
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★★★★★ lonna helmsThis is the 3rd service I have had with AutoNation Hyundai NRH and everytime service is fast and done well. Thank you! | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Steven KiterAwesome sales and service experience. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Ann G ALGAutoNation Hyundai/North RichlandHills is a "Winning Team"... at what "Matters" to "You"... the customer. From my experience with this dealership, 5-Stars are in order with the sales expertise and outstanding customer service. Thank you so very much to (AutoNation Hyundai) Wonderful Sales/Finance Staffers: - Gabriel/Sales - Joshua/C | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Judy McMasterExcellent sales person and follow up was great. Will do business with Jaden in the future | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Dan RobisonIf you are looking for a new car, go see Jason Rudd and the team at AutoNation Hyundai in NRH. Jason showed us everything we wanted to see and talked us thru all the options to help us find exactly what we wanted. | Read Full Review9/4/2024 12:00:00 AM | Google
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★★★★★ Becky IngalsbeJason Rudd was an awesome salesman to work with. Very friendly! He listened to what I needed & was able to stay within my budget He got me a great deal on my 2014 Sonata. I highly recommend Auto Nation Hyundai in North Richland Hills It's a wonderful place to do business | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ segross15The gave a fair price on a nice Durango. I am pleased with my purchase. | Read Full Review9/3/2024 12:00:00 AM | DealerRater
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★★★★★ segross15The gave a fair price on a nice Durango. I am pleased with my purchase. | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ donaisha b.Sunni and Fred were FANTASTIC!! they made this so easy and simple for me. Sunni was amazing!!! | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Dean RossMy visit Saturday, August 31st was to purchase a warranty for my Hyundai Sonata purchased from AutoNation because the original warranty had expired. Zach in the Service Department completed the vehicle inspection and Jesus handle the warranty purchasing process. Both men were extremely polite, kind, courteous and professional. I | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. UPDATE: while buying was nice since I left communication has been abysmal. When I left the store I n | Read Full Review9/2/2024 12:00:00 AM | Google
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★★★★★ tonya.campbellDorian did a good job of communicating issues with me during the entire process. Suggestions: have vehicle ready going through checks before listing | Read Full Review9/2/2024 12:00:00 AM | DealerRater
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★★★★★ tonya.campbellDorian did a good job of communicating issues with me during the entire process. Suggestions: have vehicle ready going through checks before listing | Read Full Review9/2/2024 12:00:00 AM | Cars.com
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★★★★★ Stacy RogersTook my Palisade in for a sunroof that would not open or close all the way and an occasional popping sound in the rear of the vehicle. The sunroof and rear shocks had to be replaced and my service advisor Jorge did an amazing job keeping me informed through the whole process. I did not have to inquire one time. He was able to get us | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Martha GuerreroJorge Caldera was my advisor he takes care of my auto fast. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ PRISCILA BORDONESJorge's attention is excellent! Always attentive and willing to solve | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Ron StrongI was fortunate to get to work with Randall Cook, who helped me get there when I got lost. He went the extra mile many times and patiently answered my questions and helped me get the vehicle that I really wanted. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Dawn ChitwoodGreat car buying experience. Highly recommend the team at AutoNation Hyundai! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Bri bMr. Jason Rudd was absolutely incredible, he was able to explain everything about my car perfectly and I walked away with an amazing deal and no regrets. Thank you so much Jason! | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ Greg BarbereeJaden was great to work with and took care of us through the entire purchase process. I appreciated AuoNation Hyundai’s up front pricing with no hidden dealer fees. I will definitely check back with Jaden and AutoNation Hyundai for future purchases. | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ NotonboardGreat service, got a better finance deal thanks to the staff, great experience thank you | Read Full Review8/30/2024 12:00:00 AM | DealerRater
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★★★★★ NotonboardGreat service, got a better finance deal thanks to the staff, great experience thank you | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ Kate BlossomJason Rudd was great. He brought the vehicle to me for a test drive then made the sale hassle free. I went in and signed paperwork with Fred Griffin who made the process painless. Love my Palisade! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Bennie CoxI was most pleased with the way my car was taken care of when it was in for it’s regular maintenance. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ William WhiteGot me in without an appointment. I needed to have my headlight replaced. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ walisijiang nihemaitiRevisit today due to tires issue, like last time Jorge has taken care my car very professional. Thanks very much! | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ RickService reps had curt attitudes. Is this a reflection management & dealer pressure?? | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Omar RutlandThis was my 2nd time going in for service. I had a good experience. I liked the fact that they cleaned my car after the service | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Sean JonesZachary took care of my issue with my Kona the same day! I had an issue that would have taken me about a week to get resolved, via the normal scheduling systems. I called the dealership, talked to Zachary and explained my issue, and he said, “I got you.” The whole ordeal took about 60-90 minutes and all was good again. Exceptional s | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Shelby SlaterGreat, always do a good job and are friendly | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Frank HernandezGreat service!! Very professional! Ill be here for my future appointments ! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Steve HillOutstanding Service. Our Service Director - Zachary was Professional, knowledgeable. Courteous and the time needed to repair the car exceeded our expectations. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Kushite KingThank you Jaden and Fred for the great experience! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Patty MacapinlacGreat service. on time, professional and accommodating staff! | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Richard SraderTwo hours for a oil change is excessive | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Michelle FranklinIt was a crooked deal from the beginning.. I just didn't see it till it was too late. Y'all please don't get tangled in the web of lies here. I'm gonna give my story soon. Stay tuned | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Barbara PritcherThis was my first visit to AutoNation Hyundai's N Richland Hills Service Department with my 2024 Tucson. It was the very best experience I have ever had of all the dealership service depts I have visited over the last several decades! Chris was so welcoming, friendly and helpful the entire time I was there, keeping me posted on progr | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Blake RobertsonOnly room for improvement on the service side of things would be the accuracy of the quoted times. Everything else was excellent, from the staff, to the amenities in the waiting room. (Edit#1) went in for my second oil change and was quoted 1.5 hours this time. I was out of there in only 1 hour! Much better to be under the estimation | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Judy LoweryI got my tires rotated and oil change and enjoyed my wait in the customer lounge with free wifi, TV, snacks, and drinks | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Lynne JamesTook excellent care of me and my Tucson. When the Hyundai dealership I had gone to previously closed, I felt orphaned. George was friendly and professional. Now I know I have been adopted. ?? | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Eddie RodriguezEveryone was super nice and explained everything very thoroughly for me to understand. It was a overall great experience. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ David Taylorgreat service on my car. The two service reps I dealt with were very helpful and friendly. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Amanda WestbrookService was great! I dropped off my vehicle and picked it up when it was convenient for me. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ C hayesCustomer service is honestly out of this world | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Jeannie HelmMy Service Advisor is chris. They were ready for me at my appt time and I was in and out quickly. Great experience. | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Buffie WilliamsWe worked with Randall and were able to get my daughter a Kona for her 1st vehicle. He was great with my daughter and he really delivered! Great car/ great salesperson and I worked definitely recommend asking for Randall if you are planning an automobile purchase in the future! | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Kim KI wanted to share my Experience at AutoNation JADEN JASSIM helped me find the perfect car for me. I will definitely go to him again if I ever needed another car and I wanted to give a huge thank you to LUIS AGUILAR for being a wonderful service manager and for being so honest and so helpful with everything . You guys are the best par | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Robert TrevathanThey are will to work with you to get you into the vehicle of you choose. Give you a good price for your trade in. | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Layth BayaWe had an appointment at 9:30am and received great assistance from Zachary Mobley. He was helpful in answering all the questions we had and made sure we were receiving updates about the car. He even test drove the car to make sure everything was safe and we were satisfied. | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ jill lawsonZach was great I felt my car was taking good care of and the suggestions they made were good I had no issues they are the best | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Deathrosebear 189Amazing service!! We had Tony and Jesus help us get our car and we absolutely love it!! Thank you so much for all of your help and advice!! | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Shawna TimmonsHad to take my car in for a recall, only took a fw hours and it was done same day! Really appreciate that since it was my day off. Friendly people in the service department. And they communicated well through the whole process | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ glenda MartinezAlways most attentive and definitely mechanically thorough. Actually enjoy going there. I have the Walking Dead Hyundai so they keep it working. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ JoseI received a call at 9:38a. the manager of user cars called me and welcomed me to visit to see the car I had asked about. I arrived 20 minutes later and was told the car was sold and here are some other cars that i might like. complete waste of time. | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ David BallI had some recent cylinder head and alternator RECALL work done on my Hyundai Santa Fe at AutoNation Hyundai, North Richland Hills. Within a week, a suspicious sound and vibration from my engine brought me back in to be checked. Within minutes, my technician, Jorge quickly got my vehicle into the shop and while I waited was able to d | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ WW TThe service department went above and beyond when I had a tire warranty claim. Many Thanks. I made an appointment and they were right on time. The service didn't take very long at all and I appreciate it | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Soumi BasuFirst time visiting the service center and I wasn’t disappointed. I was always informed real time of updates with my car and also can feel the change in my drive experience before and after the servicing. Job well done! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Helen AveryWonderful staff friendly and very helpful | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Hannah EllisThroughout the process of my car repair, AutoNation had excellent communication. Jorge was up front about costs and time estimates for when the repair would be done. We experienced a delay in shipping of a part and I was updated every step of the way. 10/10 for customer service! | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ DNB1 DoddiOnline service booking helped me. Car Service is good & completed on time. Coffee quality at waiting room is bad | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Brenda HuckinsAutoNation Hyundai in NRH has a wonderful service department. Even though I purchased my Santa Cruz at another dealership, I've chosen to do all my service work at AutoNation. I'm impressed with the ease of scheduling, the service date reminders, the convenient and beautiful facilities and faster than anticipated time to complete my | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ praveen bhuwaniaHi Autonation, I purchased my car from AutoNation Richland hills Hyndai nearly 60 days ago and have been repeatedly following up, more than 20 times, about my license plate. Each time I contacted them, I was told that the plate was with the DMV, and I would be informed once it was ready for installation. For the last 20 days, I have | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Sylvie WellnessI worked with Zachary and Chris for my car and they were both awesome. They got everything done. They were able to help me out and get a loaner car because it took a little bit longer to get the part in so I’m very thankful for both of them. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Barbara OdenI had a very good experience yesterday and felt like I was taken care of completely completely. The Lyft driver drove me home and back again when my car was ready at no expense to me and I was kept apprized on what was going on Throughout the day! I was very, very satisfied. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ walisijiang nihemaitiJorge did a nice work and services, thanks! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ K.L Bonner (Dragonlady)Jason Rudd was Excellent!! Got me into what I wanted and was Wonderful!! So glad I came to this dealership!! Thank you for a great experience!! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Josh DeVardTheir service center was great to work with. Knowledgeable mechanics and friendly service. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Kent NittingerMy wife and I purchased a new car from Jason Rudd. He was fast, always returned communications, and knew his cars. He did not play any of those games that car salesmen like to play, which was GOOD! | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ praveen bhuwaniaHi Autonation, I purchased my car from AutoNation Richland hills Hyndai nearly 60 days ago and have been repeatedly following up, more than 20 times, about my license plate. Each time I contacted them, I was told that the plate was with the DMV, and I would be informed once it was ready for installation. For the last 20 days, I have | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ Diana MartinezAutonation Hyundai performed great service and the service team is professional and go out of their way to help you. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Mona BlaxonThe service department had friendly staff and great service! | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jordan RaymondI didnt have a whole lot of hope in my situation and they were able to help me and my family get in a better car suitable for our needs and safety. They worked with me and gave the best deal they could. I am so glad I went here. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Jerry FerraroAwesome sales and finance experience. Bought a 2024 Kona SEL with convenience package.. Randall was our salesman and Seth was our finance guy. Both were extremely friendly and knowledgeable. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Collin CowanGood experience. Answered questions and Communicated throughout the process. Ryan Lovin was great as salesperson and helping me navigate through the buying process while I was out of town. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Juan PinaService advisor, Jorge, was friendly and ensured the service to my vehicle was completed promptly. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Scott TaylorExcellent service. Absolutely knew what coverage my Hyundai had. Already had listed items to be addressed. Having service done on Saturday and the told me the expectations of length of time and they finished early! | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Vonda BurnsService was great! The customer service was exceptional! The wait time for vehicle was less than expected! Thank you! | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Monica EnriquezI took my new vehicle for its second scheduled maintenance visit. Just like the first visit, the AutoNation Service Team did not disappoint. Christopher texted me the day before to confirm the appointment. He addressed a new concern that arose and assured me it would be handled the next day. I was met by Christopher with courtesy and | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ pinakin chunibhaiAwesome, timely service... Service with a smile..a rare thing nowadays...customer for the life of my vehicle | Read Full Review8/9/2024 12:00:00 AM | Google
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★★★★★ Cam StewartAugust 2024 - My service advisor this visit was Jorge My appointment was for scheduled maintenance and the windshield wiper motor recall. All service was completed perfectly and my Palisade runs like a top afterwards. October 2021 scheduled service visit. Service advisor Mike Winck and team did a great job on my Palisade. I could n | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Sandra TumanI had my car serviced on 8/8/24 My appointment was at 7am. They were done with my car within an hours time. They even washed it for me too! Excellent service nice waiting area and the service folks were very friendly. Definitely will being going back!!! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ TomGREAT Hyundai Auto Service!!!! The Service Team at Hyundai AutoNation Service Center in North Richland Hills has helped me for over 6 years by maintaining and servicing my 2016 Hyundai Accent. They are friendly, professional, knowledgeable experts in all areas of Hyundai service and maintenance! Jorge, Mike, Joe, Zack and the rest of | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Aubrie McElroyHad a great experience turning in a lease and getting into a new one with Jonathan. Aside from the inevitable ~5 hour process everything went smoothly and everyone was a pleasure to work with. We’ve always had good experiences with the sales/finance and service teams at AutoNation NRH. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. UPDATE: while buying was nice since I left communication has been abysmal. When I left the store I n | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Oscar OrtizMy service advisor Jorge went above and beyond to make sure our vehicle was properly fixed. thanks for your help..God bless... | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Glody KegbiaThe team effort to get my recall done was amazing and stress free. | Read Full Review8/5/2024 12:00:00 AM | Google
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★★★★★ Kristopher YglesiasJoe is responsive and easy to work with. Lobby was clean and waiting room nice and cool during hot summer. | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Dent Co Body ShopAwesome customer service as I came in to this place they directed me in the right direction politely and in the parts department Shawn was very helpful and patient and took the time to verify the parts where in stock when I called and he took care of me when I arrived I say that’s 5star service at this location Thank you | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Hineeho22I did a review last week but now don’t see it I guess they are able to delete the bad ones I will do it again people need to know how they do businesa | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Hineeho22I did a review last week but now don’t see it I guess they are able to delete the bad ones I will do it again people need to know how they do businesa | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ Karen PlunkettStaff was very attentive to my needs and timely in completing the services provided. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Lauren SteagallJaden was so helpful in getting me what I wanted! I am so thankful for my car and how easy the entire process was. Thank y’all so much!! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Jolly RodgerJust transferred my wife's Kona business to Auto Nation in North Richland Hills. Outstanding visit ! Been using dealer service for over 50 years all over the country coast to coast. Auto Nation Hyundai Service really stands out for customer care. These guys are really on top their game with it's comes to looking after your car. Jol | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Robert TomlinsonI worked with Jorge and he was great. He was very organized, proactive, and easy to work with. I recently had lower control arms, struts, and forward drive axle assemblies replaced on my 2007 Hyundai Santa Fe.. For over six months the car drove perfectly. About a month ago, my car had an electric failure while I was driving which | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ wes lazarusI was completely satisfied with the service writer... Answering all my questions to my satisfaction with professionalism. Thank you so much | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ mmsmith54Dropped off car at 7am for air conditioner repair and front end alignment. Our service manager, Jorge Caldera, kept us informed about each phase of the servicing, while also working with our maintenance contract vendor getting approval for the needed air conditioner parts. At 4:30 that same afternoon Jorge called to say the car was | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Kimberly NejatiGreat experience. Every member was kind and professional. Would highly recommend purchasing a vehicle here. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ D HarrellI tried buy a used Tahoe on 6/24/24 i took a loan out at my credit union and gave it to them they failed to make the repairs to the vehicle so i canceled the deal before picking it up under there 5 day return guarantee its been over 30 days and they still have not repaid my credit union… do not do business here!!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Eddie KillingsworthAutoNation Hyundai NRH Service Center did an excellent job on my vehicle. They were informative and timely with their service. They were glad to help in anyway possible. I look forward to doing more business with them. Thanks | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Janell HaldemanReally great experience with the repair shop. Great communication, resolved everything very easily. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Maritza ArroyoLove this dealership. Service department is one of the best I’ve ever been to. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ tossavi malcomHello, Joe and Michael with AutoNaction Hyundai North Richland Hill was very professional with great customer service thank you, Joe and Michael | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Linda SheetsZach and Chris were excellent Service Advisors. | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Diane TriticoRyan is soooo nice! He worked really hard to accommodate me. I didn’t expect much when I walked in, they blew my mind!! The finance manager bent over backwards to help me too. LOVE you guys!!! Wish you were closer to me! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Valerie JargonRandall did a great job taking care of me and my family during a very stressful time! Thanks again! | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Paul HerchmanVery easy, low pressure buying experience. | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ connie finnellI would like to share my experience with auto nation car dealership.. I walked into the dealership with all the things they would as for so I could apply for my dream car.. I wanted a Cadillac..when I got there what I had was not enough.. I counted the money out that was requested to the penny.. but at the last minute the bank said n | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Michael PattersonWe had a top notch all around buying experience. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Deanna HernandezGreat guest service by Tony. He helped me get the vehicle I wanted and everyone there was very friendly | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Heather AllenJonathon and Fred were both wonderful | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Troy CunningamEasy to buy, sales pressure was minimal and sales person explained the accessories on the car. Got a good deal on the car. Financial advisor explained all of the billing and it's easy on the checkbook | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ CrystalEvery time I visit this location, I get nothing but excellent service without any hassle to do more than what I came in for. I recommend Jorge as a service advisor. | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Luz j.ESTOY MUY AGRADECIDA CON LA TIENDA. LA ATENCION DEL ASESOR Y LA PARTE ADMINISTRATIVA FUE RAPIDA EFICIENTE, CORDIAL Y ALCANSE A REALIZAR LA COMPRA DEL VEHICULO QUE NECESITE, LOS RECOMIENDO A TODOS LOS CLIENTES. | Read Full Review7/22/2024 12:00:00 AM | Cars.com
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★★★★★ Luz j.ESTOY MUY AGRADECIDA CON LA TIENDA. LA ATENCION DEL ASESOR Y LA PARTE ADMINISTRATIVA FUE RAPIDA EFICIENTE, CORDIAL Y ALCANSE A REALIZAR LA COMPRA DEL VEHICULO QUE NECESITE, LOS RECOMIENDO A TODOS LOS CLIENTES. | Read Full Review7/22/2024 12:00:00 AM | DealerRater
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★★★★★ Layla ElkassihAuto Nation North Richland Hills will be the only dealership my family and I will ever do business with. You are in good hands all the way around but if you go, I hope you are blessed to work with Randall, Josh, and Fernandez like I was. Buying a car as a woman is intimidating for most, so much so that I always bring 2 dads and my hu | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Matthew TorresGreat service experience! The service team communicated the entire time and even checked on a recall item without having to schedule another appointment. I will definitely take my vehicles back in the future. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Kseniya ParsonsThe service department does not care at all. Called them about the recall on Elantra’s for the anti-theft system. Didn’t even ask the VIN OF THE CAR, just said nope can’t help you. You already have it and just have to find different insurance. When I called the Hyundai in Irving, they actually check the VIN and explained everything a | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Keith LeeJorge was outstanding Great customer service from the first phone call! | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Jeremy HarrisI had a smooth experience with the service department. Jorge was great communicating during the entire process and my car was not there for an extended amount of time. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ John ArcuriFast and quality service. Serviced and returned car faster than promised. Nice clean, waiting areas. Highly recommended. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Glenda OrtizExcellent Service. Not long wait. Jorge took care of my car appointment. He is amazing, friendly and kind, he explains everything clearly. I love this place. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Lydia ThompsonRandal did a great job. Sold me exactly what I wanted. He was very professional. Thank you, | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Maryann MendelsohnNew to the Hyundai service department. Zachary Mobley was very helpful and answered all my questions. Service was completed in a timely manner while I waited in the comfortable waiting area. | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Rachel KlarichService here is horrible. If someone calls you back after you leave a message you should consider yourself lucky. If you are waiting for a part you have to call them to see if it has come in yet | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Kathy ClineLove Love our Palisade. There is a learning curve but just get in and drive. You can learn your car as you go. All the staff was wonderful. "Bob" you were great and still are. Finance Dept. great. Can't wait to continue to work with this dealership. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Victoria AlvarezUPDATE: Car buying process was a breeze. I sent someone who also bought a car from Mo and they had a good experience. ONE THING THEY DO NOT TELL YOU WHEN BUYING - the service department here is TERRIBLE. Sales/finance department talked it up. Hyundai warranty is amazing and then i got extended warranty through Autonation. The service | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kay TaylorCar was stolen and repaired somewhere else not good brought to Hyundai where they did diagnose and repaired it thank you | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ anthony silvaGood place to buy a car. The price was a little deceiving from what was posted online. From a posting of 24,500, the price rose to 28,000 when I got there. Overall, the employees were nice throughout the entire process | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Mike YarbroughJason Rudd is the best! What an amazing experience he provided me throughout the entire process. He went above and beyond the call of duty. Being a former Marine shows. Awesome person too. And funny! | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Mike YarbroughJust purchased my 2021 Mercedes GLB AMG 35 from Jason Rudd and it was the best experience I've had in 30 years of buying vehicles. I found a friend also in Jason. Funny, kind, and professional sum it up! | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Snehith ReddyBad experience with the sales guy Mo. Not respectful. | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Donnell AshleySomething went wrong with my engine at 70,000 miles and they replaced the engine at no cost to me. They also provided a 2024 loaner vehicle at no charge as well and service was completed 2 weeks early. This type of service creates a lifetime customer. Thanks AutoNation!!! | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ ivette hernandezTHANK YOU Jonathan Cano!!! This was my first time buying from an actual dealership I will say I was a bit nervous, for the whole process. But Jonathan Cano made it so easy and stress free for us from start to finish. He actually listened to us and my thousand questions. He made sure all my questions and concerns were answered before | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ D. SimsI had a good experience at AutoNation. Our salesman Frankie was very knowledgeable and has the best personality for the job. He answered every question, should us every feature on the vehicle. He took his time with us, and also respected our time. We got in & out of finance quickly, and tge warranty on the vehicle is outstanding. I | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Younis MustafaVery polite very experienced. Thank you so much | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Don MLet me start by saying that, if I could give zero stars, I would! My wife and I have been looking for a car for our High Schooler a Donald we needed something affordable but yet dependable and safe. We did not want to go to used car lots as it has been our experience that they can be shady and you really don't know what you are getti | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Codee LeCroneVery impressed! Great customer service and I was taken care of quickly! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Leonardo CovaPro's: None Con's: Quite a long list: 1) Long waiting time at the dealership 2) Lack of communication from the sales person (probably the worst car salesman I've deal it) 3) Car not ready upon purchase because battery was discharged and had to wait almost a week for pickup with no home delivery option 4) No ETA on car status and had | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ Maria EscolasticoThe guy in service was really polite | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Sylvia CarrilloI went for an oil change. I decided to wait and pleased with the wait time. | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Vignesh SPlease do inspect the car completely before buying a new one from this dealership. I was here for Elantra Limited model. The one they offered to me had 225 miles on it already (yes it is a new car) and the fabric inside was damaged . | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Pereza1992I’m pleased with the service and will be back. Employees were friendly and attentive to me | Read Full Review7/3/2024 12:00:00 AM | DealerRater
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★★★★★ Pereza1992I’m pleased with the service and will be back. Employees were friendly and attentive to me | Read Full Review7/3/2024 12:00:00 AM | Cars.com
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★★★★★ Tina WalkerUpdate - Horrible customer service!!! After buying my car the head gasket blew after a month. I purchased the extended warranty since I bought an older car. They refused to fix the car, saying I drove it and caused the damage. How could I cause a head gasket to blow in a month. I’ve been dealing with this issue with them for 6 months | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Qnguyen90i'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ Minhi'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | Cars.com
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★★★★★ Qnguyen90i'd give zero stars if i could. i just called the service center asking a question about software update for my jeep. and she put me on hold just to hang up on me. nothing was answered or anything. i called back. and straight hung up again. did this for about 3 times more. no customer service skills at all. | Read Full Review7/1/2024 12:00:00 AM | DealerRater
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★★★★★ J ADon't believe these people. They'll lie and say whatever you want to hear to make the sale. Once they have your money, they will ghost you. I've been trying to collect tires they contractually agreed to replace for over a year now. | Read Full Review6/25/2024 12:00:00 AM | Google
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★★★★★ Michael JohnsonFirst visit here was pretty good, gave good rating. Second/Third visit was horrible. I ordered a key since I only received 1 when I bought my Santa Cruz. Expensive, but wanted true Hyundai parts so willing to pay it. First key that came in was the wrong part and wasted time waiting to find this out. Ordered another with promise to co | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Cindy DickinsonWell, we bent over backwards to get a check and clean out our car for trade in to complete transaction today. We wanted to wait til tomorrow. When we get ready to drive car out, oh by the way you only have one key. The previous owner may have the other key. What second rate company is this? Better get ready cuz I want my check back a | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Allison AmadorThis was the quickest service I have experienced since I’ve been coming here to AutoNation. I had an appointment so that may have also helped. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ John DoeService was fast and completed ahead if schedule | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Julie ArmstrongI had recall work done on my car, as well as paint repair due to manufacturing issues. Joe was fantastic in communicating with me, answering my questions. I waited onsite for the recall work and the waiting area is very nice, with comfortable arm chairs and a bar area with outlets for using your computer, phone charging or eating. Th | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Mindy DolceEasy scheduling, quick service, friendly and knowledgeable employees | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Noel JarrettGood experience with Jorge and the Service Team at AutoNation Hyundai in North Richland Hills | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Crystal DavisI started my Hyundai journey today with Jason Rudd. From the start, he was very professional, easy to talk to and real. I had a bad experience at another dealer and he has taken that sour taste in my mouth out! Definitely turned my opinion around and has done everything in his power to get me the vehicle I want. I highly recommend th | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Doyle ReimerStaff at this dealership service area are amazing! Took my car in for a recall and a repair to the turn signal. Zachary was excellent communicator and helped me along the way with the repair. I would highly recommend you take your vehicle to this dealership if you need service. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ Raz R.Although the waiting time was 3hrs, the service was excellent. Jorge was great! | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Nesim DalipiVery good service. Friendly staff | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Mark StapletonVery friendly and helpful. Completed when promised. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Sally KennedyEveryone at Hyundai Auto Nation was ver helpful and answered any questions I had. Mo and Jason explained all features of the Tucson and made me feel free and to call if any questions came up after I had the vehicle. I would recommend to anyone who is looking to purchase a vehicle to come to this dealership. | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Hansel RodriguesFrom the time we arrived to the time we left with our new vehicle, the sales and finance team were very polite, courteous, and friendly! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Alex WWent for an oil change and tire rotation. Everyone was very nice and helpful! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ JoshDon't trust this service dept!! I've tried to get recall work done here multiple times. They always have an excuse. Last time it was that parts were not available and no one could perform the warranty work (got it fixed the next day at another dealership that said there are no issues getting parts). One of the recalls was a software | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ RoslynHi, My most recent visit to AutoNation was very bad and they were unprofessional. The `Jessica the sales person, Francisco Pozos and the General Manager, Dave Campbell, sent me emails and text saying I was approved for my car. I had also gave them a $500 deposit to hold the vehicle, the sales person took my deposit set the appointmen | Read Full Review6/13/2024 12:00:00 AM | DealerRater
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★★★★★ RoslynHi, My most recent visit to AutoNation was very bad and they were unprofessional. The `Jessica the sales person, Francisco Pozos and the General Manager, Dave Campbell, sent me emails and text saying I was approved for my car. I had also gave them a $500 deposit to hold the vehicle, the sales person took my deposit set the appointmen | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ RoslynHi, My most recent visit to AutoNation was very bad and they were unprofessional. The `Jessica the sales person, Francisco Pozos and the General Manager, Dave Campbell, sent me emails and text saying I was approved for my car. I had also gave them a $500 deposit to hold the vehicle, the sales person took my deposit set the appointmen | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ Terry GilpinZach and Jorge in service did an excellent job taking car of our car. Everyone in the service department over the last 12 years (Mike) has been amazing. You can purchase a vehicle from anywhere, but you can not receive the service you get from this dealership. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Gto !Jon Cano did great showing me the best! Patiently showing me how all the features work. Fast process was in and out the door with my new vehicle. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Miguel RosasAutoNation people were very courteous and even called a ride so I could get to work while they worked on my car. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Tom MHad a great experience with Anthony Lewis via email for all my questions and requests. Had my car ready with Xavier when I arrived and stuck to the deal we had agreed on. Frank in the financial office was a delight. Great experience. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Edward & Cindy BicketHad a problem with front headlight and the dealership fixed them under warranty with no problems. Very effective service with customer service attitude | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Jennifer HoangAlthough there was a Two hour wait for an oil change appointment. They notified me before hand and were able to provide transportation services. The dealership was very accommodating and was very satisfied with their services. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Katherine GardnerI have purchased my last 4 Cars through Mo Ibraham @ AutoNation Hyundai and the service could not be better ! He really takes the time to explain everything to you and truly has your best interest @ heart . 10/10 would recommend ! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ M FritzExcellent experience. No pressure sales. Randall took great care of us from the time we started looking, through negotiations, to finance and delivery. I would recommend this dealership to my friends (and already have)! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Tia HatcherWent in for oil change and tire rotation. Everything was done correctly but it took 2 complete hours. Did not expect that going in. Service provider explained upon completion that the appointment process changed from every 30 minutes to 10 minutes | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Austin MilesEverything went great. Misunderstanding on trade in compared to other dealerships they gave us a check for the difference of payoff but here they applied it to the new vehicle instead. But after everything they answered all questions we had. Wish the break room would have had drinks and food. Our kids played with other kids there and | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Rebecca WhitfordThe service staff was very courteous. They had my car washed even. I was quoted an hour to an hour and thirty. It took an hour. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Blanca T-ScheiJust purchased my first Hyundai, had the best service and experience ever. Thanks | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ James MacleanGreat service, great team, great selection. I think I found my new dealership for life | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Michael BaconI just got my oil changed, front brake work, and state inspection completed on my 2015 Elantra. Michael my advisor explained what was needed, and we got the process going. Everything was done in less than 3 hours, and at a reasonable cost. Thanks to Michael and the team at AutoNation Hyundai! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Cathy JenkinsProvided great customer service. Did not have a way to get home and they arranged transportation. Excellent customer service. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Monte McconnellJust had some work done on my 2012 Elantra. Zachary, my Service Advisor kept me posted, explained recommended services and was very helpful. While the total due was more than I expected, I had some major maintenance due. And now my car run like it's new. I was very pleased. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Michael oliveWent in to test drive a Santa Cruz and ended up driving one home. Thanks to Randall in sales and Seth in the finance department, they worked hard for me to keep my payments within my budget ?? | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Gary skeesickMy first oil change in new car which was purchased at another dealership. Auto Nation was fast, courteous and they also rotated the tires. Well done | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ james shireyOver all it was a pleasant experience. The two sales reps were both knowledgeable and pleasant. The finance portion was kind of a mess, but a lot of this was my own fault. The final closing took longer then expected but this was not a fault of the finance officer doing the closing. He was the only one there that day and he had a | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Teresa AguilarI purchased my new Hyundai from there and everyone was very helpful. I make my appointments with Jorge for all things car service. He is the guy to go to, he has good attitude and a smile. He provides me with exceptional assistance. I will recommend this location. | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Richard HiebI have had them do the standard oil change for my two Hyundai cars, 2022 Sonata and 2023 Elantra. The first time they did the Elantra they left the oil cap off and made a mess. We had to take it back to be cleaned up and be checked to see if any issues existed. The second or third time, I don’t recall which, on the Sonata they did | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Kroy FuryanThey were very patient and thorough with my service | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ David CamarilloThe staff at the service center were very friendly and patient. They resolved my questions and concerns effectively and efficiently. Very professional and I would recommend them anytime. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Alan VargasJorge was very nice and helpful. I had a problem with my car that would prevent me to drive it without getting it fixed first. I arrived without an appointment, and they still made time to fix my car. I really appreciate the service. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Steven MckinneyPurchase 2020 Genesis G90. 1st the vehicle was a well care for vehicle. 2nd The price for the vehicle was the best throughout the country which added an additional value to the Purchase. 3rd the salesman was professional and knowledgeable, and a joy to work with. He made the Purchase transaction a joy. Thanks Autonation Hyundai. | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Kennedey RinhEveryone at Autonation Hyundai made my first car purchase really easy. The process was smooth, informative, and helpful throughout the entire time. Xavier, Dirk, and Ryan did a fantastic job at making sure I was well taken care of. Thanks again! | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ patti bossioCustomer service was friendly and fast | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ natittleBought a new car from this dealership at the end of March. Everyone was helpful and friendly when buying the car. Upon getting the car home we noticed a scratch on it. Contacted the dealership to have it fixed and 2 months later the scratch is still on my car. Have contacted the dealership numerous time and no one will help me with t | Read Full Review5/31/2024 12:00:00 AM | Cars.com
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★★★★★ natittleBought a new car from this dealership at the end of March. Everyone was helpful and friendly when buying the car. Upon getting the car home we noticed a scratch on it. Contacted the dealership to have it fixed and 2 months later the scratch is still on my car. Have contacted the dealership numerous time and no one will help me with t | Read Full Review5/31/2024 12:00:00 AM | DealerRater
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★★★★★ Arturo Rodriguez JrAlways a great experience. Fast and friendly service department. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ Kathryn SchwaeblerHad an appointment for an oil and filter change. Also tech recommended brake fluid and other fluids be changed Also got a new battery Battery was weak. Rep kept me up to date on what they were doing. I was there a little bit longer then expected though everything I got done was necessary . A little expensive but worth it. Great servi | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Elaine CarsonFast friendly service. Service department is very organized | Read Full Review5/29/2024 12:00:00 AM | Google
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★★★★★ Diamond QuinnJorge took great care of my car! Took it in after my check engine light came on and got everything squared away from me. Offered me a loaner as soon as it was available. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Ileana TatumGreat customer service!!!! Very professional. I know I can trust them. | Read Full Review5/28/2024 12:00:00 AM | Google
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★★★★★ Alexa CornejoI recently came here to purchase a vehicle and Jason Rudd went above and beyond to make sure the car exceeded our expectations. We bought a used car with him, without knowing what it would look like in the final product, and after lots of assurance from him- the car came out looking even better than we imagine it would. Jason Rudd is | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Teresa VasquezJason Rudd is truly the greatest car buying experience!! | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ R KGreat experience buying. No hassle or pushing. Xavier was great! Went for a Hyundai because of the fantastic warranties and gas mileage. Safety too - but I was really after the warranty! | Read Full Review5/27/2024 12:00:00 AM | Google
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★★★★★ Armando HernandezVery good service, fast and reliable people I can trust to leave with a car | Read Full Review5/22/2024 12:00:00 AM | Google
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★★★★★ yemane abrahamFrankie and Luis are true professionals, and they made the process easy and pleasant | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ laura mclaughlinBrought my car in for engine and transmission replacement my service advisor was Jorge and he was absolutely the best he even got Hyundai Corporation to pay for the majority of my transmission! I've been using Hyundai in Richland Hills for years and I will absolutely continue to go there for my service needs Jorge is awesome as well | Read Full Review5/21/2024 12:00:00 AM | Google
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★★★★★ Cho L Canady, RealtorAwesome Customer Service! No pressure just reasonable business. Not heavy on persuading any decision at all. Of course room for negotiation should you desire to go that route. (not so much of that in my case… wasn’t really needed) Handles any misunderstanding with patience and care . Highly recommend for your future purchases! Ask f | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Melanie CarlsenWe got an excellent deal on a used car at AutoNation Hyundai in NRH. The car was in great condition, and our sales representative was incredibly helpful. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Patsy GonzalesExcellent service advisor communication! Thank you Jorge and Michael. | Read Full Review5/18/2024 12:00:00 AM | Google
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★★★★★ Beware AutonationBEWARE bogus fees & fake pricing! The car was internet priced at $55.8K but then had and additional $3,500 in fake 'mandatory' not-negotiable fees like $500 door edge guards, $300 for 4 locking lug nuts, $600 window tint, $680 MOPAR electronic vehicle Sys. (that he couldn't even explain what it was), $700 in an appearance protection | Read Full Review5/17/2024 12:00:00 AM | DealerRater
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★★★★★ Beware AutonationBEWARE bogus fees & fake pricing! The car was internet priced at $55.8K but then had and additional $3,500 in fake 'mandatory' not-negotiable fees like $500 door edge guards, $300 for 4 locking lug nuts, $600 window tint, $680 MOPAR electronic vehicle Sys. (that he couldn't even explain what it was), $700 in an appearance protection | Read Full Review5/17/2024 12:00:00 AM | Cars.com
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★★★★★ Robin FrankI upgraded my Hyundai from a Venue to a Tucson this week and couldn’t be happier! Jason Rudd and Seth Baker made everything so easy and enjoyable to work with. Jason sat in the car with me two different days helping me to learn all about my new vehicle and I really appreciate all of the time he spent. He followed up with me the very | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Joe MooreProfessional sales, Bob was our sales person, very knowledgeable and willing to work with us on our vehicle needs and price point, I would recommend AutoNation Hyundai North Richland Hills for your car needs and ask for Bob! | Read Full Review5/16/2024 12:00:00 AM | Google
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★★★★★ Debbie BurtonThe staff were friendly and I could check in anytime if I had a question. The lounge area was comfortable and had coffee and snacks available. They had my vehicle ready in a relatively short time. They Ben washed my vehicle before returning it. I will definitely return to this dealership. | Read Full Review5/15/2024 12:00:00 AM | Google
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★★★★★ Kurt Wallace UnlimitedMay 14, 2024. Came in for a recall appointment. Mr. Cowboy came and made sure that I was ok and even got my crutches from the back seat for me. I enjoyed meeting face to face with Mr. Zachary Mobley and he explained some attention items for my 2013 Santa Fe after the initial recall item was done. He assured me that he will be my | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Laith ElredyWas a great experience, everyone was very helpful explained everything very clearly. 10/10 would buy with them again. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ don wolfeWork started as soon as I arrived at the shop. The work was finished earlier than scheduled. My vehicle was then washed before I left. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Heysha GarciaJason Rudd was excellent in the service he provided us, he helped us get our car in a short time, I visited several dealers and none like this one, the service he provided us was superior to all the others, we recommend him! Also we give thanks to Jesus Fernandez! Thanks for helping us! | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Todd BonnetCustomer Service was spectacular. Mr. Cook explained everything in detail, answered all questions, and made this a pleasant and expedient experience. | Read Full Review5/14/2024 12:00:00 AM | Google
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★★★★★ Ann CalahanWelcomed, prompt service and a clean car returned! Thank you, Jorge! | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ Boris MirandaGreat service , quick , hassle free ! Go see Jorge Caldera in the service dept ! Purchasing a new car? Ask for Mo ! Hey Mo ! | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ David QuickUndercover of Sonata was paid for and replaced and started falling off by the time we got home. Returned the next day and they put blame on us and took no responsibility for installation or identifying any potential issues during installation. | Read Full Review5/13/2024 12:00:00 AM | Google
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★★★★★ April TovarI had the most wonderful experience with the Auto Nations Hyundai Service Department. Particularly Zachary. He’s always friendly and makes sure my car is taken care of. I used to dislike having to take cars into the dealerships for servicing, but, Hyundai AutoNation has changed that. I like taking my car in because I know it’s in goo | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Ricky BussartWas in and out very quickly. Staff was knowledgeable and friendly. Very satisfying car buying experience. | Read Full Review5/12/2024 12:00:00 AM | Google
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★★★★★ Adam CrewsThey wrote up everything I told them and were able to identify most of the issues I pointed out. They didn't have the parts for one issue but we're able to schedule me again once they do. Only issue is that there is limited understanding of EV issues. My car has an issue with AC level 2 charging at high amperage (over heats at 40A a | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Tim RoperHad a great experience! Jaden was amazing. Highly recommend!! After our first service visit, we couldn’t be happier. Everyone is friendly and professional! | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ Carrie ShewbartMichael was my service coordinator and he answered all my questions and helped me get my Lyft ride to and from my house. He was top notch!!! | Read Full Review5/10/2024 12:00:00 AM | Google
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★★★★★ Mia JacksonI can’t thank this team enough for all they have done for me. They were so kind, so patient, and so positive throughout my whole experience. I met just about everyone in the dealership, but I worked closely with Dirk and Celeste and everyone is just amazing. I’m in love with my new car and I’m so grateful to the entire team for all t | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Noe MontezGreat customer service...Got me in and out in a timely manner... | Read Full Review5/9/2024 12:00:00 AM | Google
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★★★★★ Kim MichelleTook my car in for service and Luis and Ryan helped me to purchase a new pre-loved vehicle fit for my growing family. Process was smooth and easy. They are true to their pricing and everything was above board, quick, and easy. Highly recommend!! | Read Full Review5/8/2024 12:00:00 AM | Google
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★★★★★ Robert P.Made an appointment online and showed up a little early. The associate that helped me was courteous and took my car back for an oil change and gave it a quick wash. | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ BEVO RThank ?? you, Jonathan Cano, for all of your help . You let the vehicle sell itself and never put any pressure on us. If we need another car ?? we will be sure to come here again because folks like Jonathan Cano make the difference and thank you to William in the service area for putting our plates on... SAFE TRAVELS TO ALL!!! | Read Full Review5/7/2024 12:00:00 AM | Google
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★★★★★ Sara KoppI had to take my car to this service center because of my warranty stipulations, but I'm so glad I did. Jorge was amazing. He was able to get everything fixed and found a car for me to use while it was being repaired. He kept me updated, explained everything, and was friendly and professional. I would be happy to work with him anytim | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Cynthia SandovalBashar Nemri was just great and very friendly! Loved getting to meet him and get his help with the process! | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Sylvie WellnessMike was at the service desk and he did a really great job. Love this place. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Therese Wishit was very easy called for an appointment. Left my car there they text me was ready and I just picked it up. Had a really good service. My guy was Mike. Awesome awesome. Awesome love my Tucson 2023. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ sandra lopezMy service guy was nice polite and attentive but the actual service was delayed. I don't think it should take one hr and 40 mins for an oil change. I made an appointment at 730, arrived at 735 and left at 850. Even after the delay when I left, i still need to go back and have the service reminder reset as that wasn’t done. | Read Full Review5/5/2024 12:00:00 AM | Google
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★★★★★ Craig JohnsonGreat experience! The Team was fantastic!! Love our 2024 Santa Fe Calligraphy!!! | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Roedell SimmonsMy experience with Auto Nation Hyundai customer service was extremely satisfactory, Zachary was very helpful and precise with what needed to be completed. Zachary also assist with what was covered under my warranty, I am completely content with his customer service. | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Jay FennellWorst dealership in the metroplex with ridiculous staff | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ ryan LovinZach Mobley was great to work with! | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ John ThrailkillPlenty of honest dealers to go to instead. I worked with them on an Ioniq6 and wanted to take advantage of a nationally advertised lease deal from Hyundai. They refused to match that by including a $1721 line item called "AutoTech" which I was told was for "tinting and other things to prep the car." Huh? This was simply shameless | Read Full Review5/3/2024 12:00:00 AM | Google
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★★★★★ Daniel JonesJason Rudd was awesome. My widow friend bought a car from him and it was absolutely a wonderful experience! | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Suzie RobertsGreat customer service and over all just an awesome experience! Highly recommend to anyone who is looking to buy a car. They were very extremely helpful and knowledgeable..and so very nice! I am more than satisfied and glad I made the decision to go there | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Peyton RobinsonI really enjoyed my first time buying experience. Cecelia and Celeste went above and beyond to help find a car that best suited my needs. Shop with Auto Nation Hyundai they are excellent | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Mike ClarkGreat service. Very professional and answered all my questions. Service dept is great. Car sales is not | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Russell GillingerI was very please and satisfied | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Romel GoldenExcellent service. Had a issue that should been taking care by the body shop months ago. Instead of pointing fingers, a new part was in stock and they put it on at no charge to me. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Angela R GilchristI was a walk-in and nervous about my oil change light coming on; Zach in the service department was kind, attentive and professional! He told me it would be a long wait, I didn’t mind. Quicker than I expected I was out with my oil change and a cleaner car! THANK YOU AUTO NATION!! | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Sharon FischelliI can’t say enough about my new Hyundai Tucson. The sale was so smooth. You have to ask for Jason. He made the experience so easy. He is the most funniest person I’ve known. He made the deal. He is very experienced and knowledgeable. It’s hard enough to go buy a car but Jason made it so fun and funny. He is part of the family. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Joe O'NeelJohnathan was great and easy to work with, no pressure sale. | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Robert RowlandIn January I had issues with my hybrid system while driving my Sonata. The warning lights and bells were going off. I was close to Autonation so I drove there. I met with Zachary to give him my information and left the key fob. He contacted me two days later and sent me the repair work. I decided to drive to Autonation to speak to hi | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Vicki CrowExceptional service from the service dept. | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ cristal parraQuick and very friendly, offered a car wash as well, very happy with the service | Read Full Review4/29/2024 12:00:00 AM | Google
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★★★★★ Scott NewmanGREAT place to buy an SUV. My wife loves her Palisade Limited Edition. Financial team was VERY friendly and detailed throughout the process. Expert Sales Team. I'll be back to buy next vehicle for myself soon. Thank You Jonathan Cano!! | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Shari JohnsonI visited this location 4-27 to purchase a vehicle. My daughter got her vehicle from here so recommend this location. The Manager Fred was very rude. I had my own financing and he kept trying to force me to do their financing. I told him several times I had been preapproved with my bank and he just wouldn't take no for an answer. | Read Full Review4/28/2024 12:00:00 AM | Google
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★★★★★ Caitlyn ChapmanJason Rudd helped us he was a great guy and make the process easier | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Robert RowlandI'd give 0 stars if I could. I originally had my car there the first time for a Hybrid system warning not to drive car. After it was there for two days they contacted me with necessary repairs. I just had the car serviced 5 months earlier at Vandergriff Hyundai in Arlington and had several services done. The list of things Autonation | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Cathy KnoeferlVery professional and considerate!!! Zach is an outstanding employee ! William the greeter was so helpful and friendly! Clean and comfortable waiting room. | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Joseph MccuinFirst and foremost the Service was TOP TEIR! The communication and customer service was above and beyond! Also if your looking for a Vehicle that is affordable and reliable AutoNation Hyundai should be your next stop! Hyundai’s are very good, reliable and inexpensive saving you money in maintenance repairs and fuel efficient savings! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Pastor HuntI am so pleased with the service that I received and I am impressed with my Service Manager, Jorge. God bless you guys. I left feeling so good! | Read Full Review4/26/2024 12:00:00 AM | Google
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★★★★★ Pete MeadorPrompt service. That was important because I was in a hurry, | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ John ShieldsI was advised of the service cost up front and there were no surprises in the final bill. The appointment process was easy and the work was completed within the estimated timeframe. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ aditya chadhaMy family & my wife’s experience had been great at this dealership for our Tucson’s servicing. The technicians are knowledgeable/professional, prices are fair/reasonable, wait times were less and waiting area was comfortable with decent snacks. | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Patrick JamesI’ll make this short because I could write a novel about my experience here. Came in for one car I was told could be price matched to a competitors price multiple times, once I arrived of course they never said that and they had recordings and now me “the customer” is a liar. Had already submitted a credit app with them and like Hyun | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Dana MonroeThe people at North Richland Hills Hyundai were so very patient with me and I felt so comfortable dealing with them on my own. I went in to return a used car I had bought because they have a 5 day return policy on used cars. I just needed something bigger than I had gotten. Anyway Connor was helping me find something else it fit my | Read Full Review4/24/2024 12:00:00 AM | Google
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★★★★★ James LloydVery friendly, no pressure. Gave us time to look. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Julie McKinneyZack was very efficient, answered my questions, got me a Lyft. Overall great experience. Except for the fact that i came in for a Recall and they only did maintenance work it was a good experience. I did get the Recall done later. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Will SmithAll the way from park place this man is what I call guest centric although I had a rough start he turned it around and is the reason I’m coming back to buy another vehicle Mr Luis thank u sir and u deserve a raise !! | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Caitlyn ButlerLove my new Hyundai!! Mo & Fred helped me not once this year but twice! I didn’t like the first car I bought so they helped get me into something I love!! Definetly ask for Mo!! | Read Full Review4/21/2024 12:00:00 AM | Google
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★★★★★ tshark699AutoNation North Richland Hills is a great dealership. They strive to get you out as soon as possible when buying a vehicle, my experience usually is around 2 and 1/2 hours to do the deal. My last experience lasted about 5 hours only because they had one manager at the time to handle all the deals that were going on. I was patient be | Read Full Review4/20/2024 12:00:00 AM | Cars.com
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★★★★★ tshark699AutoNation North Richland Hills is a great dealership. They strive to get you out as soon as possible when buying a vehicle, my experience usually is around 2 and 1/2 hours to do the deal. My last experience lasted about 5 hours only because they had one manager at the time to handle all the deals that were going on. I was patient be | Read Full Review4/20/2024 12:00:00 AM | DealerRater
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★★★★★ John CaudillGreat service! The salesperson (Celeste) and team went above and beyond to ensure my new truck met all my expectations. Left with a full tank of gas and the radio was set to my favorite music genre. | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ JenniferGreat experience at AutoNation! Easy to make appt and get my car fixed. Was informed when my car was ready. I greatly appreciate that it was washed. Zachary was my advisor and did a great job communicating! | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Enid FloresI went to get my 2016 Elantra serviced. I had a truck latch recall. I received a a couple of texts from from Payton with updates on my vehicle. What really impressed me was that I received a picture of what was being done. Everything was done in a timely manner. | Read Full Review4/18/2024 12:00:00 AM | Google
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★★★★★ Sandra StacyGreat service, nice amenities in waiting room, everything very clean. | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ Christian RansonetteAmazing team that super helpful! None of the team members gave off a “pushy” vibe at sale and were all extremely helpful and made us feel relaxed. Thank you! | Read Full Review4/16/2024 12:00:00 AM | Google
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★★★★★ Gail MclaughlinHelpful, professional and friendly staff. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ gopi kollaConvenient scheduling online, quick check in and check out for regular maintenance | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ IvetteGreat service, professional customer service! | Read Full Review4/13/2024 12:00:00 AM | Google
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★★★★★ Melvin WestProfessional and caring service.... | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Fit YoutabI bought hyundai palisade. It was great deal. | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Maricela SotoDo not do not I say take your car to be service at this dealership! This is how they left my vehicle after 4months in the shop. You would think that they would have filled my coolant deposit up but they didn’t. Something just gave me a feeling to open up my hood and that’s when I noticed. I’ve reached out to service to file a complai | Read Full Review4/12/2024 12:00:00 AM | Google
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★★★★★ Michael HarosAlways great service on my car, bought both my cars from them and have done every service with them. They are great at giving updates on what is needed for your car. Super friendly | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ jesse jayBe careful buying here bought a 2015 wrx turned out to be a lemon car got sent away to a subaru dealership because supposedly there mechanics couldn't work on the vehicle now I'm stuck with a $1050 balance even though they said I would only have a $200 deductible only drove the car for a solid month had to replace numerous gaskets du | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ John SchaferService writer was pleasant but not very helpful. When I mentioned a problem with the information screen, her response was that I had to fix it using a stick with a download fix. This is not customer service in any way. When I mentioned an engine hesitation problem, she stated that I should monitor the situation and return the vehic | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ L. MinerMy car went in for warranty work, and they drove me too and from an appointment, graciously checked its progress for me, and had it ready when promised. Plus a car wash! Compare this to my experience at a certain local Honda dealer, who couldn't have been longer getting a $2500 replacement part done, not when promised, oh, and no ca | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Nolan MitchellGreat service team, definitely going back to them for all of my service on my 2023 performance blue Elantra N | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ olayinka aweNice Service and they gave me a ride home and a ride to come pick up my car. I gave it to them. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Judy LoweryClean, fast, friendly service, should have called to schedule tire service, scheduled the tires and oil change online only to get there and the tires I wanted where not in stock they have to be ordered days before the appointment however service writer was very good at fixing the problem and I got my tires and oil change and enjoyed | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ dee whitemonI really do thank you guys! Zachary is Awesome. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Darius DillonFriendly staff, quick service. I came in for routine maintenance on a Saturday and they were able to get me in and out in a little over an hour. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Larry RossThe service advisor saw to all of my requests and concerns. My auto of 9 years runs perfectly because of the expert service and repair. Car was washed and dryed and looked fabulous. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Aixa Torres-MaysonetGrateful for the amazing service of Jason Rudd. Made the car buying experience pleasant. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Matthew WeitzelAppointment was accepted/ started on time. Service agent was friendly and kept me informed of what was going on. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Gaurav NagareEasy And Fast Processing, Xavier And Celeste were a good help. Seth was outstanding too. Really nice experience at dealership. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Sylvia SawyerAlways great service and lounge to wait. Thank you Gorge??. P.S. Car wash was a great idea, looking good in the neighborhood ?? | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ D CReally enjoy working with Ryan every time, he has always ensured that we get exactly what we want and delivers it in a timely fashion. I don’t think I’ve spent any more than two hours in this dealership! Update - I ended up having some trouble with my sunroof but I was able to get an appointment quickly with Jorge in service and I a | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Lem rektThe service team has been fantastic in fighting for my family and helping get this situation sorted out. It’s been about a year of issues, 4 different loaner cars and finally we were able to get the engine replaced. Jorge and the manager really went above and beyond to help us. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ amandalaustin09Fantastic experience! St. Louis is great, and listened to what I needed that was not sales related, which in turn had me listen to him regarding a new car. The finance manager, every dealership needs an Anthony on their team. Both St. Louis and Anthony are great assets to the team at AutoNation NRH | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ amandalaustin09Fantastic experience! St. Louis is great, and listened to what I needed that was not sales related, which in turn had me listen to him regarding a new car. The finance manager, every dealership needs an Anthony on their team. Both St. Louis and Anthony are great assets to the team at AutoNation NRH | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ Gaby SanchezIf you wanna do your oil change, don’t do it here. You’re gonna wait more than three hours. | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Tyler GosnellApparently this dealership is the only Hyundai dealer around that knows their warranty program and issues. Called several other dealers and nobody else knew about the odor issue that’s common on the Palisade. Walked in here and Michael and the others knew exactly what I was talking about and got me on the schedule. On my day of servi | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ James NesbitAs always AutoNation Hyundai provided top notch service and an excellent selection of vehicles! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Kurt Wallace UnlimitedPicked up my 2013 Santa Fe from service April 2, 2024. Good customer service that aims to please. Shout out to "Cowboy" Mr. Rashad Penson who is very helpful to all customers. He made things easier for me on crutches. Also John Harrelson makes sure his staff honors great service. Thanks Mike Wink my personal advisor. Customer s | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Fernanda CavalineI had a great experience, Jorge was incredibly attentive, fast and promptly solved everything. I recommend! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Pat CruseMy experience with purchasing a new car was outstanding. The two gentleman,( Fred and Anthony) that waited on me were very helpful and professional. They took the time to show me things about my new car. They were so helpful. I can Thank them enough for making purchase so smoothly. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Christina DoddMICHAEL WINCK Took care of my vehicle today, he provided excellent customer service. I stayed with my vehicle while it got the oil changed and tires rotated. He asked if I had time to allow a car wash, and definitely welcomed the opportunity. Appreciated his time and attention to assist me with rescheduling a recall appointment. Go | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ The BoisMichael was phenomenal. I called a few other dealerships about the warranty issue i was having and nobody offered a solution. Michael and the team here knew exactly what I was talking about and took care of me promptly. Will be coming here for any future service. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Marcia AjrazGeorge and Mr Dale excellent service | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Mike NunezGreat service. Jorge and the team were awesome with their transparency and communication. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Justin ScottMost pleasant buying experience ever. No pressure and things moved along rather quickly. | Read Full Review4/3/2024 12:00:00 AM | Cars.com
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★★★★★ Waylan RuslerGreat experience working with the sales team. They didn't play the number game of going back and forth. I told them what I was willing to do and that was that. Very easy process. | Read Full Review4/2/2024 12:00:00 AM | Cars.com
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★★★★★ Jenkinsdd@yahoo.comThe dealership has a hard working team, they will do whatever it takes to make sure you as a buyer is satisfied when you leave. | Read Full Review4/2/2024 12:00:00 AM | Cars.com
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★★★★★ Jenkinsdd@yahoo.comThe dealership has a hard working team, they will do whatever it takes to make sure you as a buyer is satisfied when you leave. | Read Full Review4/2/2024 12:00:00 AM | DealerRater
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★★★★★ Carlos GuzmanI had a good experience with Jason Rudd. He was upfront about pricing and facilitated a smooth purchase. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ ZacharyGreat experience all the way through mo is great. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Alexandria JimenezJorge is awesome! He always takes care of me and my car when I get it serviced. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Sherri BobbittThis was a fantastic buying experience. Jason Rudd and Jesus Fernandez made this so easy. They were informative and very flexible to work around my schedule. I would refer anyone to them when making a car purchase. Thanks guys! | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Elmo TownsendJoe with the service department provides great customer service as well as his teammates. Autonation Hyundai is a dealership that we’ve been using for a long time. We were so happy we recently purchased a Santa Cruz with Autonation Hyundai. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Harry EvansWork was covered under warranty and replaced in timely manner. And, because it was under warranty all parts & labor covered. Great service! | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Gary KurtzI have been going to this dealership since 2000. I have bought 3 cars from them and have had all of them serviced there. My current car a 2013 Hyundai Accent has 115,000 miles and runs well. I brought the car in for an oil change and to change brake light bulb. Joe was attentive and didn’t over charge me for the bulb replacement. | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Lori OelschlagerJason Rudd helped me find the vehicle of my dreams. I would recommend Jason to help your new or used vehicle | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Austin MilesEverything went great. Misunderstanding on trade in compared to other dealerships they gave us a check for the difference of payoff but here they applied it to the new vehicle instead. But after everything they answered all questions we had. Wish the break room would have had drinks and food. Our kids played with other kids there and | Read Full Review4/1/2024 12:00:00 AM | Google
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★★★★★ Juan LopezHad our first oil change and tire rotation. Friendly service and got done faster than I expected x | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ J.R. G.AutoNation Hyundai North Richland hills is the place to go if you're looking for a seamless car buying experience. My sales person was Frankie, he is awesome!! No pressure, and made sure I got the vehicle I was looking for. My finance manager Seth, made closing the the sale seamless and easy. To sum it up, if you're in the market for | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Michael ReedZachary was extremely helpful in diagnosing our blinking engine light. Thanks | Read Full Review3/30/2024 12:00:00 AM | Google
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★★★★★ Michelle Franklin5 stars to Jason Rudd and his Autonation team. What a great experience. Thank you for being kind, patient, and helpful in making what could be a stressful time a peaceful and joyful car buying experience. Thank you | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Delaney GebhartBig thanks to Jason Rudd for helping us refinance our Sonata! Made it super simple and didn't push us too much on upgrading to some thing else. Helped us get food when they realized they would have to keep our car for a while to do some recall repairs which was very kind! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Lance HarperMr. Barker and the service department staff were very accessible and very helpful throughout the entire process. I am now an Autonation Hyundai customer for life. Thank you for your service. Lance Harper | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Corie BondsThank you Ashley and Auto Nation Hyundai for helping with the purchase of my new Santa Fe. Ashley walked me through all the features(and there are a ton). She was very patient and understanding with my situation. Love my new car!!! | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Abram MaxI Had an issue with my vehicle, Jorge was very helpful and was on top of everything great job. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Savannah SaenzJorge is awesome! He was great and gives exceptional service! Will be back and look forward to working with him in the future. | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ JayThe staff were super friendly and made my experience the smoothest and most efficient vehicle buying process ever. | Read Full Review3/28/2024 12:00:00 AM | DealerRater
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★★★★★ JayThe staff were super friendly and made my experience the smoothest and most efficient vehicle buying process ever. | Read Full Review3/28/2024 12:00:00 AM | Cars.com
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★★★★★ SZak was rude and acted like he didn't want to be there. He didn't take the effort to help when a question was asked. Other service advisors seemed friendly. Disappointed | Read Full Review3/28/2024 12:00:00 AM | Google
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★★★★★ Jae DonaFirst time getting my car serviced here since moving from out of state. Zachary was super helpful. Kept me updated and the team was super quick in completing my service. I will definitely be coming back here again. | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Victoria WirsingJonathan helped us find my dream car! I told him my needs and what colors I wanted and he exceeded my expectations!! If you need help looking for a Hyundai l, Jonathan is your guy! He listens to your needs and walks you through all the features of each car to help you get a better understanding on what’s important to you! | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Joel WatsonWe've experienced several issues with our vehicle, which have fortunately been covered by the warranty. Joe Barker and the rest of AutoNation has been exceptional at making sure we were taken care of and the work was done to our satisfaction. I've read stories from customers of other dealerships that have had less than desirable ex | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Gerardo NavaConnor and Fred made an amazing job explaining everything very clearly and going beyond with the service… and I love my new car | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Arthur WooldridgeBest experience I have had from sales person to finance person. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Gary ClaytonThey continue to help me and provide personalized service. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Sonia OlveraAmazing fast customer service. Dropped my car off and I’m no time got a call saying it was ready and washed for me to pick up. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Brandon SelfQuick service and took care of everything we needed done for a great price. | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Tom LawsonReally good experience with AutoNation Service Department, brought my Santa Cruz in for normal services and the team was great to work with. Payton was awesome and provided great customer service!! Totally recommend ANHNRH!!! | Read Full Review3/25/2024 12:00:00 AM | Google
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★★★★★ Christian CzernikConnor is the best!! He is very knowledgeable, friendly, and always looking out for the customer's best interest. The rest of the staff here is great as well. This is the go-to spot for a Hyundai or a nice used vehicle! BEST DEALERSHIP IN DFW - they will not nickel and dime you! | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ arindam dharExcellent service within a reasonable time. Would recommend and come back. | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ Annie DurkoAfter being rear ended and insurance taking 3 months to total my car, I ended up at Autonation. We met with Frankie, who was an absolute gem. It’s no secret that buying a car is a long process. Frankie made sure we were taken care of for everything. He gave us ample time to look at the car, test drive it and just get a feel for what | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Gary Clayton***Update March 2024*** Two months after they "fixed" the transmission under the extended warranty it gave the exact same error code. They say there is no warranty on the repair they did. This is the 2nd vehicle I've bought from AutoNation that had MAJOR transmission or engine problems within less than 3,000 miles. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ John HarrelsonFast, Friendly, and Easy. Great Job by the Employees. | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ john garrettthese people had a very high price to fix the brakes. so we decided to do it ourselves. they broke the retaining screw off in the rotor and didnt say anything about it. was looking at the paper they gave us that had a rundown of parts and prices and low and behold retaining screw was on the list. they were going to charge us for some | Read Full Review3/20/2024 12:00:00 AM | Google
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★★★★★ Ryan TossellWe took a test drive in the Hyundai Electric. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Allison GranadeService dept was very friendly and courteous. Will keep using this dealership. | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ Gary SThis is without a doubt the worst dealership and service department I have ever experienced in 40-plus years of driving and owning vehicles. in fact, I think they are doing it on purpose because of previous poor reviews, but now yesterday's experience takes the cake. We had the car in for service and an alignment, and we were lucky t | Read Full Review3/19/2024 12:00:00 AM | Google
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★★★★★ JDOverall, they do a pretty good job. They're not great at estimating how long a service will take. I went in one time and I was told it would take an hour to service my vehicle and it took three. Another time I dropped my vehicle off and I was told it would take 3 - 6 hours and they were done in 2. But the staff is very polite and the | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ shyam chintaEasy online service appointments. Text message updates on progress. Offering a loaner when the job was delayed. Zach and Payton tag teamed and ensured we had a great service experience. Thank you. | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Phong DangI expected to have my car washed after service | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Cassandra GamblinAlways a pleasure taking my vehicle in. Friendly, helpful and honest about recommending services. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Angel SanchezAlways friendly staff and good communication. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Betty BoopVery friendly crew and attention to detail Zach. My service guy was great. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Ivan MachucaExcelent customer service, kudos to George | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Theresa BrownMy recent experience with the Autonation Hyundai Service dept was exceptional. A very patient and kind service rep, Jose worked with me and the warranty company to get these repairs covered and completed. I finally made it in this week to get the work done and everything was ready to go. I got my car back repaired and washed a | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Terrence RingelSmooth and efficient! Andrey took the extra steps to make the process flow perfectly! Highly recommended! | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Glenda OrtizExcellent Service. Not long wait. They takecare of my car. I love this place. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ william nestmanThey really came through and helped my mother out when she needed it the most. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Pam GistThe staff at the service department are very friendly and helpful. They keep you updated on service being done | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ paulnewman97Sales staff was friendly and very helpful with getting me into my new truck. Best car experience that I have had buying a car by far I also appreciate the finance department for there help and getting me the most protection for my vehicle. I would recommend auto nation anybody they don’t try and sell you something you can’t afford. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ paulnewman97Sales staff was friendly and very helpful with getting me into my new truck. Best car experience that I have had buying a car by far I also appreciate the finance department for there help and getting me the most protection for my vehicle. I would recommend auto nation anybody they don’t try and sell you something you can’t afford. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ gisellesnowdenSales and Financial Staff were helpful and friendly. Our communication with them before the transaction was pleasant, too. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ gisellesnowdenSales and Financial Staff were helpful and friendly. Our communication with them before the transaction was pleasant, too. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ Nick AlvarezWe love the customer care and attention we get at the service center. Mike makes sure that we are well taking care of and are happy about the service we get to our vehicle. Definitely puts our mind at ease knowing someone like that is there to help us with any questions or concerns we have. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ craig jamesVery good and professional service. Very knowledgeable on the vehicles shown to me. Very personable to my wants and needs. | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ T CAnother top notch service. This is my go to dealership for service. | Read Full Review3/13/2024 12:00:00 AM | Google
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★★★★★ Blake RasmussenGreat service. They patched a tire for me at no charge with no appointment. | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ NatashaI found the exact car I wanted online, got connected with Jaden and purchased the car with no issues! Everyone at the dealership was extremely pleasant to work with (shout out to Dirk) but Jaden made the process so easy, he really eased my anxiety of dealing with salesmen. Financing took a while and I had to say NO more times than I | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Dean WillmanRyan was excellent and the finance manager did a great job also. All total a pleasant deal. | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ sandy webbLast week I purchased a Hyundai Palisade Calligraphy. From start to finish the experience was flawless and as smooth as silk. Mo Ibrahim was my salesman, and I can't compliment him enough. He held my hand through the whole process and made sure I got the exact vehicle I wanted at a price point I could handle. After the sale he spent | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Ms PacmannSurprisingly a repair shop that finished faster than quoted, kept me apprised of what was going on and got my car up and running much more quickly than expected. Thanks Mike | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Alan OleaVery professional dealer. I bought a car out of state with them and the process was smooth the entire time from the price otd to financing. Completely transparent with everything. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Carrie VisageI like getting my oil changed here, especially with a coupon which helps alot! I just don't like the hour and half wait so I dropped my car off this time. It worked great except it takes more work to have a ride to work and back. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ greg nealLadies and gentlemen if you want great customer service and a great vehicles that been pre-inspected AutoNation Hyundai is the place to go they have it all and especially the customer service top notch thanks to those gentlemen that worked with us who got the deal of a lifetime thanks Frankie and Jesus | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Vicki SmithWe had an appointment for a recall fix. Upon arrival we were immediately processed. We were told it would take about 1 to 1 1/2 hour to complete repair. We were surprised when at just under an hour we were ready to leave. The employees were friendly and knowledgeable. Excellent experience! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Kelly GossePayton was very nice greeting me, explained the process for today's visit and the next. I received an oil change and tire rotation which didn't even take 30 minutes and got a clean car back. Very professional service! | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ Richard GarciaJayden my salesman was just awesome. Helped me locate my perfect car. Thanks guy, really appreciate you for everything. No high pressure sales, Jayden really will go above and beyond to get you in the right car. | Read Full Review3/7/2024 12:00:00 AM | Google
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★★★★★ M2023Highly Dissatisfied. Purchased vehicle six months ago. AutoNation processed my title incorrectly, leaving off the credit union as lienholder. This should have been an easy fix, but the finance director Anthony said I should have noticed it earlier at the point of sale. What?! Nor did he apologize for my inconvenience. From the moment | Read Full Review3/7/2024 12:00:00 AM | Cars.com
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★★★★★ M2023Highly Dissatisfied. Purchased vehicle six months ago. AutoNation processed my title incorrectly, leaving off the credit union as lienholder. This should have been an easy fix, but the finance director Anthony said I should have noticed it earlier at the point of sale. What?! Nor did he apologize for my inconvenience. From the moment | Read Full Review3/7/2024 12:00:00 AM | DealerRater
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★★★★★ Sally KennedyEveryone at Hyundai Auto Nation was ver helpful and answered any questions I had. Jason Rudd explained all features of the Tucson and made me feel free and to call if any questions came up after I had the vehicle. I would recommend to anyone who is looking to purchase a vehicle to come to this dealership. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Jason WigginsVery satisfied with hyundai. Service department was great. They did an awesome job fixing my car. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Alivia TorresThey did an excellent job! Would Highly recommend! | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Wade ScottExcellent, timely service. Met all completion time expectations. I had hoped the service would have been less expensive; but there was a lot needed to be handled. Hat's off to Jorge for excellent handling of everything; as always. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Terry GilpinZach in service did an excellent job taking car of our car. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ sheila brownMy experiences at AutoNation Hyundai have consistently been excellent! Jorge is a professional! He has helped me learn about my Palisade, and advised me about the care & maintenance of the vehicle. I have also observed the staff speaking with and treating all customers with respect and understanding. I like the frequent communication | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Pamela HousleyEverything went as planned - very friendly & told what cost would be up front. Plan on using for all my vehicle service needs. | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Lisa BoydGreat experience!!!! Frankie was knowledgeable in the inventory and made finding the perfect car car for our daughter an awesome stress free decision!!! | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Susan WadeHad my car serviced 03/04/2024. They had it ready before the estimated time, gave car a wash and was treated with professionalism by Everyone! Very impressed! | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Melanie CarpenterJorge did a great job making sure my concerns were resolved and that the car could get fixed! Thank you, Jorge! | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ OldjonnyBought a 2023 Hellcat basically online. Working with sales was great. Dealing with the financial people to actually close the deal was a total fiasco. They had no way to process the sale as a non-local buyer. Car was delivered to me (added cost) with a STONE DEAD battery. I don't see how this car could have ever been 'prepped'. Car w | Read Full Review3/4/2024 12:00:00 AM | Cars.com
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★★★★★ Monique Lashae HollidayIf I could give this pace 0 stars I would! I had an issue with my ABS system causing my car to overheat. I took it in for the recall and they tried to charge me saying it wasn't covered. I had to go on to their website and show them, it was in fact covered! I also got an oil change, I left that day, drove 20 min away and may car was | Read Full Review3/4/2024 12:00:00 AM | Google
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★★★★★ Tiago ArantesService was fast, easy and affordable! Came in for a recall and they took really good care of me! Zachary who worked on my car was very cordial. Overall a great experience | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ HEIDI SI bought a Toyota due to the grunting caveman service advisors and the time it took- two months- to get a recall done on my Santa Fe. I was in the market for a new Santa Fe with all the whistles and bells but thanks to the lack of follow-through by their sales department and manager, I went to a place where they appreciate my busines | Read Full Review3/3/2024 12:00:00 AM | Google
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★★★★★ Wayne TaylorGood work and my windshield washer works perfectly. | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ nagendra kumarAttention: Beware of the Service Supervisor 'ZACHARY'! His disrespectful and rude behavior towards women is appalling. Every interaction leaves a sour taste as he resists communication and treats customers poorly. Questions are dismissed, and he responds in a dismissive and disrespectful manner. This establishment fosters a toxic and | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ kdelacruzAll the personnel are friendly, very accommodating and respectful! They processed everything with no hassle! Best Customer service rendered ever!More sales to come!You deserve those sales! | Read Full Review3/1/2024 12:00:00 AM | Cars.com
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★★★★★ kdelacruzAll the personnel are friendly, very accommodating and respectful! They processed everything with no hassle! Best Customer service rendered ever!More sales to come!You deserve those sales! | Read Full Review3/1/2024 12:00:00 AM | DealerRater
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★★★★★ Cooper and Leslie HoweMy husband and I had been looking for a specific vehicle for awhile now. Our family is growing soon + we have a HUGE German shepherd so I knew exactly which car I wanted to fit our family and needs. Connor helped us through the phone since we were an hour away and made sure to get us the best deal possible! He was super easy to work | Read Full Review2/27/2024 12:00:00 AM | Google
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★★★★★ Abby MI worked with Abdiel (AB) to buy my 2024 Palisade. It was the best experience! AB was great to work with, worked within my timeline, and very knowledgeable. I also enjoyed working with Seth in Finance! Overall it was a great experience! | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Melissa BrooksThis was one of the best experiences I have ever had, let alone at a dealership. Conner was our salesman and he made us feel right at home as soon as we walked through the door. I'm not going to lie I wasnt sure I would be able to get the car but they made it seems seemless. I had the car I walked in hoping to get. After THE AWESOME, | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Jeff CorbetMichelle got her Hyundai Kona this week ahead of schedule. Our sales rep, Alex, was great and made sure everything was to her expectations. The next day a caution light came on and told her to go directly to the dealer. She had a busy day scheduled so they told her to come right on in and they would get her a loaner. When she pulled. | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Dylan AndersonBUYER BEWARE! I've never really considered a Hyundai I've always driven Fords, Chevy's etc however with the brand new 2024 Hyundai Santa Fe coming out I've been in the market. I've had a few pleasant email exchanges with other dealers regarding this vehicle but this dealer refuses to answer any question over the internet, text, or ca | Read Full Review2/24/2024 12:00:00 AM | Google
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★★★★★ Bobby BrowningGreat salesman and overall experience with the Dealership. | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Kiara MabienDidn’t realize I desperately needed new brake pads & rotors but Joe was more than helpful with getting everything changed. The customer service was top notch & I sincerely appreciate him & the Hyundai Autonation team! | Read Full Review2/23/2024 12:00:00 AM | Google
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★★★★★ Nicholas NielsenThey have gone the distance to take care of the warranty claims on our vehicle. Certainly recommend them in the future. These were service items that the other Hyundai chain in Dallas gave us the runaround on multiple times. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Daniel DiazVery good service! Zach was awesome and super helpful. Kept it simple when explaining things. Really great staff. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Mark HymanMy wife wanted to get out of her last few months of her lease on her BMW X1 due to excessive mileage adding up, and was excited about the new 2024 Sante Fe. Mo, the Internet Manager at Autonation North Richland Hills, TX was the consummate professional taking care of us. My wife fell in love with the new Sante Fe, (its hard not to) | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Kary HelmerCeleste was amazing as well as her funny manager! It was a pleasure doing business with you both. I was able to buy my car almost completely online and only went in to sign papers and pick it up. Thanks for your help and a great experience. I adore my new Santa Fe Calligraphy! ?? | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Jamie BrooksWe just purchased our 3rd vehicle from AutoNation Hyundai North Richland Hills. Jason Rudd helped us with the purchase this time. I’m a pre-purchase researcher, so I know this place has very competitive pricing on high quality used vehicles. Thank you for supporting a great buying experience. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ Luis MartinezWorse car buying experience I have ever had in my entire life. It’s all about the sale. Force to get packages you didn’t want. And the level of condescending tone. But whatever you got your sale finance guy. You dont care about anyone’s financial situation. If you are a new parent and looking into your first car don’t buy here. They | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ M BBest Car dealership experience POSSIBLE!!!!! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Cari DavisBest place to get a new car. Everyone is so nice and helpful! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Dani TranJason Rudd did a great job helping me and my mother. Def recommend him! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Cecilia FoxGreat service and customer service! This is the 3rd vehicle we’ve purchased because of how well we are treated! | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Itdonaldson2I have been with you guys for at least 5 - 7 years however it seems like forever Jonathan was my first service advisor (however he got promoted and now he’s all over the place with that same helpful attitude still never to busy to fill in “amazing “)which set the bar however no one is greater than the team because in my opinion team | Read Full Review2/18/2024 12:00:00 AM | DealerRater
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★★★★★ Itdonaldson2I have been with you guys for at least 5 - 7 years however it seems like forever Jonathan was my first service advisor (however he got promoted and now he’s all over the place with that same helpful attitude still never to busy to fill in “amazing “)which set the bar however no one is greater than the team because in my opinion team | Read Full Review2/18/2024 12:00:00 AM | Cars.com
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★★★★★ Christine WinckIn and out on time Serviced was courteous, respectful, and knowledgeable about my vehicle, and what work needed to be done. I would recommend North Richland Hills, AutoNation, Hyundai to service anyone’s vehicle. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Mimi maneyService advisor Zach is the Best! Very consistent in his service delivery! | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Linda LittleOh my goodness! These people here have no sense of concern how they leave there customers without a vehicle. My husband brought his elantra in two months ago for paint chipping off front hood. They painted two weeks later then .. Two or three days later a big chip fell off again.. They really lost my confidence in there collision pa | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Owen GeberthI went in for a scheduled tire rotation and oil/filter change this morning. My appointment was at 0715 and it started right on time. I like the fact that the service team takes pictures of your car throughout to show you progress. Overall time was about an hour. There’s a nice seating area inside with free coffee, drinks, and snacks. | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Julie CouseyHad the best experience at Autonation Hyundai buying a car for my son. I highly recommend going there and seeing Jason Rudd. He was truly amazing! | Read Full Review2/14/2024 12:00:00 AM | Google
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★★★★★ Mary MaceviciusI have bought vehicles here prior. The sales team members are always very helpful and friendly. Thank you for always making it a positive experience. | Read Full Review2/14/2024 12:00:00 AM | Cars.com
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★★★★★ christys477Everyone was pleasant and very helpful. We saw swag hang on the wall and asked if we could get one and by surprise I had not just one but two shirts delivered to my door two days later. Daniel allowed us to carefully review the documents we signed without rushing through it. | Read Full Review2/14/2024 12:00:00 AM | Cars.com
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★★★★★ christys477Everyone was pleasant and very helpful. We saw swag hang on the wall and asked if we could get one and by surprise I had not just one but two shirts delivered to my door two days later. Daniel allowed us to carefully review the documents we signed without rushing through it. | Read Full Review2/14/2024 12:00:00 AM | DealerRater
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★★★★★ Rakibul HassanGreat hospitality and knowledgeable, I moved from South Carolina and they did me 1st car service and also TX state inspection, as well as answered all my questions related to transfer my registration in TX. | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ Ty QuintelaZachary, really is an outstanding Individual. Always willing to help, very professional, I recommend Auto Nation Hyundai of NRH to all that live in the Dfw area... thank yall so much ... | Read Full Review2/13/2024 12:00:00 AM | Google
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★★★★★ craig jamesVery good and professional service. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ MiguelI went to this dealership for an emergency that I had with my hyundai and their employees are really friendly and helpful specially Joe Barker from Service he help us a lot thanks to him we were able to get home again driving our Hyundai. Thanks to all the employees for your help including their amazing mechanics as well. Thank you s | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Gentle WizdomFriendly and efficient! I strongly recommend this dealership for all your vehicle needs. | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Connie ElliottJoe help me with speed and great service. | Read Full Review2/10/2024 12:00:00 AM | Google
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★★★★★ Jesus MartinezJust a good experience all over | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Courtney CampbellHonest, quick & communicative. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Kita BrownGreat Customer Service from the entire team. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Rainna TroxelConnor was great made the car buying process smooth! Also Mike helped with my service! | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Sanjeev SJust purchase my Palisade from this location.Ryan Lovin made this experience fast and smooth.Ryan is so knowledgeable and helped us in understanding the advanced tech specs of the car & get the best rates. The whole team involved with this deal were very pleasant and easy to work with. Thank you AutoNation Hyundai North Richland Hill | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ David HayesAfter having a great buying experience a year ago, i can say im very disappointed in the service after the sale. I traded my vehicle in at a different dealership and was wanting to get a refund on my wheel and paint protection package. I have been trying to contact someone for a month now and nobody will return my calls, very disappo | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ sunrobi4Absolute crooks. Tried to charge me $8,000 for routine maintenance and a brake job on a 2 year old truck. Stay away and don’t buy to service anything from or with them. | Read Full Review2/8/2024 12:00:00 AM | DealerRater
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★★★★★ sunrobi4Absolute crooks. Tried to charge me $8,000 for routine maintenance and a brake job on a 2 year old truck. Stay away and don’t buy to service anything from or with them. | Read Full Review2/8/2024 12:00:00 AM | Cars.com
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★★★★★ carlosmitch72Service was great saleman worked hard to met my budget financing was great as well | Read Full Review2/7/2024 12:00:00 AM | Cars.com
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★★★★★ carlosmitch72Service was great saleman worked hard to met my budget financing was great as well | Read Full Review2/7/2024 12:00:00 AM | DealerRater
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★★★★★ jenifer villarruelExceptional dealership experience! The staff at dealership went above and beyond in delivering outstanding customer service. From the moment I walked in, their friendly and knowledgeable team made the entire car-buying process smooth and enjoyable. The attention to detail, transparent communication, and willingness to accommodate my | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Rodrigo RochedoQuick service and great communication throught text messages. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Cameron RobersonNice people. Very helpful. The only issue is appointments are likely to be a month or more away. But once they got mine, they were quick. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Excellence WittAutoNation Hyundai was so helpful and patient with me while working on my car they took care of me the whole time while my car was getting worked on and I’m so appreciative of that I wouldn’t have asked for any other dealership to handle my car. | Read Full Review2/7/2024 12:00:00 AM | Google
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★★★★★ Joyce KirkpatrickHad a great experience and our Salesman, Bob, made the process of buying a car less painful by being professional, respectful and courteous. | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Dalton YoungbloodUpdate: 2/6/2024 Wanted to give a shout to Jorge, in the service dept, for helping get my starting issue resolved today on my Hyundai. The service exceeded my expectations, Thank you. 5/2023 I arrived for my appointment, was greeted within a minute or two. Technician Joe explained the services that were due for my mileage checkup. I | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ who'sthatgirl ?!?!I had a wonderful experience at this location, with Jonathan Cano. He listened to my wants and needs and worked to make sure he and the finance team delivered! He was knowledgeable, honest, patient and very personable. I love my new Kona and would recommend this location and Jonathan Cano any day of the week. My finance guy was Fred | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ hosk jrGreat service. We were there due to a recall. It would have been a few hours wait. They provided us a LYFT to and from home during the car servicing. Great experience with them! | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Angela MitchellMy first experience with the service department did not disappoint. Zach was especially helpful and personable, listened to my input, and followed through with quick and thorough service. | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ Corey KlippelI brought my 2022 Santa Cruz in for service and ended up having the transmission replaced, thru Hyundai Canada at this dealership, though it too a long time as I was told right up front, the whole time I was given a loner car and was informed of the status of my vehicle by Zachary who I have to say is a shining star, the service I re | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Karen RojasPurchased my first car here. Jason Rudd made this experience quick and easy for me. I had no issues the process was smooth. Overall, great environment! | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ DerbyinnVery professional. My salesman Eli was fantastic. Was not pushy, but paid attention to all the details. Great experience. | Read Full Review2/3/2024 12:00:00 AM | DealerRater
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★★★★★ DerbyinnVery professional. My salesman Eli was fantastic. Was not pushy, but paid attention to all the details. Great experience. | Read Full Review2/3/2024 12:00:00 AM | Cars.com
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★★★★★ Brian StrongJorge was very responsive, and they honired thier work when an error was dicovered. | Read Full Review2/3/2024 12:00:00 AM | Google
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★★★★★ Brittany CamposCustomer service was wonderful Jorge was very helpful and very professional | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ ICRSME ConsultationGreat service. Friendly people. Nice waiting room with snacks and drinks! | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Catherine LugoWhile they have construction going on the Bays they advise you of a 2-3 hrs wait and I was not happy about this even with an appointment; I was there less than an hour and half!! Everyone is super friendly and the waiting area is comfortable with water, tea and coffee. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Wanjiku Wa NjugunaI had a warranty for a rear light combination. After using their chat services, I got a call from Mike a couple of hours later. Mike was very knowledgeable about the issues that I had and it took less than 10mins to schedule for an appointment. I dropped off the car and it was fixed in the exact amount of time as I was told, got a t | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ William EnlowOur service writer Zach did a great job taking care of us and getting my wife’s car fixed in a timely manner. Very pleasant and easy to work with as always. We’ll definitely be back for future service. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Raymond MathisAlways great service from Zack. He's very communicative and sets expectations very clearly. I'm always in and out and greeted with politeness and professionalism. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Raymond HugginsAutoNation is helping me keep my 2014 Hyundai Elantra performing at an optimal level. | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ Chris GrayHad a Suburban shipped from Florida to Texas. It took a week but it was worth it. Very happy overall. | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ AndrewToni is a great sales guy and I appreciate the kindness and professionalism. Highly recommended | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ AndrewToni is a great sales guy and I appreciate the kindness and professionalism. Highly recommended | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ Robert RowlandI have a 2014 Hyundai Sonata Hybrid. My hybrid warning system light was going off. I was near Hyundai Autonation in North Richland Hills so I drove it there. Upon arrival I explained to Zachary the service representative that I just had the hybrid system serviced a few months ago at Vandergriff Hyundai in Arlington. So the next day a | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ JB RogersZach was awesome...give him a raise. | Read Full Review2/1/2024 12:00:00 AM | Google
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★★★★★ gwen tinkisOur whole experience at Auto Nation was great ! There was a few things needed to be fixed and they got me in right away !! Everyone was helpful and friendly !!! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Sergio CifuentesMuy buena atencion del personal, el tiempo de espera brindado fue certero, la sala de espera es comoda | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Terry S. WilsonMike Winck and Jorge Calderas were fantastic in caring for our needs as we got our originally owned 2010 Hyundai Veracruz repaired. They were professional and even though they were extremely busy, they did the best they could to get our vehicle repaired and returned to us as quickly as possible. I highly recommend them and their Serv | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ jesse jayConner got me into 1 of my dream cars I never thought I would get !! Courteous and professional!! love my wrx!! | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Umer AhmadFriendly staff, honored warranty and did very good work with transmission service. Punctual and trustworthy | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Dulce GomezJorge in the Service Dept was great to work with. My car was making a noise after the brakes were changed and he had it revised 3x and then had me drive with the technician to understand what the issue was which was related to a different part. | Read Full Review1/31/2024 12:00:00 AM | Google
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★★★★★ Andrea GomezMy service advisor Jorge was great! He really made it a priority to help me out and get my car service in a timely manner. Thanks Jorge for all your help! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Julian VallejoThere’s only two people I deal with a autonation Hyundai. Zachary $ Jorge. I took my car in on a Saturday and let me tell you the customer service that Jorge had gave me. Greeted me with such kind pleasure. He helped me with pricing. He kept me updated on eta and anything that was going to be a road block into getting my car fixed. I | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Brittany EAlways a good experience with this dealership. I had a big update/recall for my car and they planned ahead. They asked me to bring in my car earlier to ensure that I would be able to have it back before the end of day. They kept good communication the entire time. Would recommend their service department. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Annette BowieGreat service and integrity! That’s how I would rate my experience and purchase. It was a deal with some complex circumstances but from the chat to find the car to the closing of the sell, Connor Zimmerman was there to see things through. Appreciate the quality service!! | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Jay MorenoCustomer Service was excellent. Was able to get in and out with easy. Made the buying experience top notch. Jason Rudd took great care of me. | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Bill PhillipsAutonation North Hills offered a great vehicle selection served by a great staff (my salesman Anthony, my finance professional Anthony, my sales manager Mia), resulting in a GREAT buying experience both during the process and after the purchase! | Read Full Review1/30/2024 12:00:00 AM | DealerRater
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★★★★★ Jameslockett7It was one of the easiest and friendliest dealer and financing we have ever experienced | Read Full Review1/30/2024 12:00:00 AM | DealerRater
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★★★★★ Jameslockett7It was one of the easiest and friendliest dealer and financing we have ever experienced | Read Full Review1/30/2024 12:00:00 AM | Cars.com
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★★★★★ Bill PhillipsAutonation North Hills offered a great vehicle selection served by a great staff (my salesman Anthony, my finance professional Anthony, my sales manager Mia), resulting in a GREAT buying experience both during the process and after the purchase! | Read Full Review1/30/2024 12:00:00 AM | Cars.com
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★★★★★ Jessi UrbanIn all honesty, my experience here was really disappointing. The sales representative was very nice and tried to answer our questions about the used car I bought. The car felt like it had an alignment/steering issue when I test drove it (didn't take it over 65 since it was a test drive), so they did an "all points inspection" and sai | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ Augustina PryceI will start out by acknowledging Connor and Fred! My mom and I had a pleasant experience with both who gave exceptional service. I searched for the vehicle I was interested at multiple dealers and felt like a number. I came across this location and spoke with Connor initially and he answered every question that my mom and I had. I w | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Julie SpeckAutonation Hyundai was simply awesome to work with. After I was left at the dealer by the tow truck, with no cash to pay him, my service advisor Michael, came up with enough cash for the tow truck! I then Venmo’d Michael so that he wasn’t out any $$$. The great service continued from there. Even with supply chain delays, Autonation k | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ John HoganPayton and George went above and beyond to meet my needs on time. They were incredibly proactive and helpful. | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Melissa ZentenoThe salesman and finance guy were great! Took care of us!! | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Adam IngersollMichael in the service department was excellent. Best communication and timely updates on my vehicle. By far the best experience I’ve had so far with the dealership. | Read Full Review1/28/2024 12:00:00 AM | Google
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★★★★★ Oscar PenaWe were very satisfied with the service we received at AutoNations Hyundai. We work with Jorge and they provided and outstanding service, and tryed to help us from the moment we stepped in the from door. Thank you all for such a great experience of service our car. Sincerely Oscar Pena | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ MeerdiiiI visited North Richland Hills Autonation Hyundai to fix my speed sensor and a tune up. Everything was perfectly done, my car was also washed and clean when I got it. | Read Full Review1/26/2024 12:00:00 AM | Google
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★★★★★ ZacharyJORGE IS JUST THE BEST! THE BEST MAN JUST THE BEST! GREAT SERVICE WITH THE BEST JORGE! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Beverly WellsExcellent customer service and quick turn around time. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Frank GradyBeing a senior citizen. I Have bought a good number of new automobiles, cars, trucks, SUVs and motor homes over the years. Ashley, my sales person at Auto Nation Hyundai impressed me favorably with her high level of customer service, before, during and after the sale. Your service department took care of my needs as well. I was im | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Mo MamounGreat service! Had my car for service and inspection. I was told it would take some time, the place was busy from what I saw. But I was impressed how quickly I got my vehicle back and ready! Thank you Payton for everything! | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ patti sMaintenance oil change was quick and easy. Pleasant experience! They made sure everything was checked on. Tires too and had to get them replaced. Also after they had to | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Tiara CZachary was super friendly and helpful. Excellent service from the entire team | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Wendell PottsFrank was my salesman. He went to bat for meeting my needs. I experienced dealing with a company with a heart. I explained my situation and Frank and the team made extra efforts to meet my needs. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Rohit JoshiJason and Frankie were nice and patient with us. Smooth process and they explained everything nicely. Didn’t put any pressure of any kind. We got a new car from here. | Read Full Review1/25/2024 12:00:00 AM | Google
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★★★★★ Gary Clayton***Update January 2024*** I'd give them 50 stars if I could. The transmission light came on in November indicating a serious problem. AutoNation covered the complete repair (nearly $3,000) under the 4k/90 day warranty. Keep in mind, they don't add the 4k/90 day to every vehicle so make sure to check the window sticker! They honor it | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ Cathy SyringGreat communication on status of my car, and quickly completed work. | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Lyndsi RowellMichael is always fantastic and so helpful and approachable. I’m on my 4th Hyundai at this exact location, he has been my advisor for a few years now and I’m always well taken care of! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ K SThis was my first time at this particular location and this will be my last. Apparently if you walk in on a Friday “they're too busy for walk ins” for a simple oil change even though I called prior and that information was not relayed. So I decided to make an appointment on Tuesday at 5:15. That was my 2nd mistake. Once they were do | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Linda HimesI scheduled appointment for an oil change & fluid check-up. Since I was close to15,000 miles, they went on & did the check-up for cabin filter, and anything else, that might need attention. I waited for this to be completed and it took about 2 hours. Nice waiting room with TV & tables. Charging station if you needed to charge you | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Wendy CordovaFantastic service. I might end up purchasing a Hyundai again just to continue coming to get my car service at Hyundai AutoNation. Mike is the best service advisor I’ve ever dealt with. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Cami BorzaI took the car for a couple of recalls. They did a good job and communicated very well. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Kathryn SchwaeblerHad an appointment to get my car infected Staff person came right out and took my information He was very professional offered me coffee tea and soda while I waited. I was in and out in 45 minutes. Excellent service | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Ariela ThomasGood customer service, nice waiting area. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ P SBrought my vehicle in for servicing due to a recall. Jorge was very thorough and pleasant to work with. Based on this experience, I would bring my vehicle back to this location. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Lane KeohavongI purchase my 2014 Honda Accord with Jason Rudd was one of the best experiences I had and Jason Rudd was so helpful about everything, And he was on top of everything that need to be done on my car .. I would definitely go back and see Jason Rudd Thank you very much Jason Rudd.. | Read Full Review1/19/2024 12:00:00 AM | Google
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★★★★★ Cynthia FraserService was very quick and I was even sent a video of what the technician had done. Thank you | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Kylie AustinHad a great buying experience here! My husband and I bought our new car yesterday, and the staff here was super helpful and not pushy at all (unlike we experienced with multiple other dealerships since shopping around) so happy we stopped in here and found what we were looking for! | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Cheri LandDealer worked quickly to get my general maintenance completed. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Omar RutlandFirst time customer, to bring my SUV in for servicing. They were fast and professional What I liked about them, is that they did not force me into buying things I did not need. | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Jay BarredaJonathan Cano is truly exceptional as a sales associate. He went above and beyond to secure the best possible price for my trade-in while ensuring my monthly payment was within my comfort zone. The positive experience extended to the finance department, where Seth made the process fast and straightforward. Highly recommend their outs | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ Glenit was a great buying experience. My sales person, St. Louis, did a great job. it was a very pleasant and to the point buying experience. Just the way I like it! | Read Full Review1/18/2024 12:00:00 AM | Cars.com
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★★★★★ BenBought a charger scat pack from Lexi. She was very professional and knowledgeable,and did a perfect delivery. The dealer has a great inventory. Highly recommend Lexi! | Read Full Review1/17/2024 12:00:00 AM | Cars.com
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★★★★★ T OGreat experience overall. These guys made me feel like family. Mo Ibrahim and Freddy with the finance department 5-star guys. The facility is well kept. Thanks for making my day Anthony P. 2023 Santa Fe | Read Full Review1/17/2024 12:00:00 AM | Google
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★★★★★ Joshua HutchinsonAutonation North Richland Hills is a great dealership! The offer fantastic customer service. I live in Houston, but this dealership made the purchase of my Wagoneer L happen! | Read Full Review1/16/2024 12:00:00 AM | Cars.com
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★★★★★ Diana MariñoExcelente trato muy buen servicio y muy atento el Personal | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ Bruno Martins VerasFrom purchasing my car to oil changes I have had an amazing experience. They offered fair prices and great customer service. The facility continues to improve and I look forward to coming back for further check ups on my Hyundai | Read Full Review1/12/2024 12:00:00 AM | Google
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★★★★★ Shalee CroweReceived a low tire pressure light on my Tuscan and discover I had a screw in the tire. I drove right over and thanks to the warranty I purchased when buying my car I was able to replace my tire while there I had my oil changed all in a walk in service call thanks so much guys for your great and efficient work | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Dosseh Basile KOUESSANI like the service at this place. George is nice person | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Jakyra McKinneyThis was my first time at the Hyundai dealership in Richland Hills. My appointment was for maintenance and scheduled for 8AM along with a recall service. I was done a little after 2.5 hours. The people are friendly and the waiting area is clean with refreshments available. It was a pleasant experience, and I would return to continue | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ bhesh basnetgood place and helpful employees | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Reginald Keith XI've been having issues with my Hyundai Elantra Sport since I 1st went there for an oil change. Had to go back twice because each time one thing gets fixed something else happens next day. I give the service department a big 0 very unsatisfied & would not ?? recommend to anyone because each time I took it in for one problem another pr | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Monica TurnerAmazing customer service and diligent delivery of service | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Eduardo ArguelloThe service department is always excellent since I have a Hyundai, they explain everything clearly and let you take informed decisions about your vehicle, keep you updated and take care of the maintenance timely and very punctual. You can wait in a comfortable lounge with water, coffee, snacks and even chargers for your phone. I defi | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ Reika EI was very disappointed when I learned my rear camera was going out on my new car. Then I found out my car would have to remain for an entire day, there were no loaners available, and I lived too far away for a shuttle. John (manager) did an exceptional job swooping in to save the day. He made sure I was accommodated and that this ma | Read Full Review1/10/2024 12:00:00 AM | Google
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★★★★★ AnthonyNotTonyShowed up just looking around trying to get information. Was greeted immediately, they let me look at anything I wanted and were very helpful. The sales associate Caiden helped me with everything and ended up selling me a new car with everything I was looking for. So gracious for their time and effort getting everything ready for me. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Grace SingletonI am impressed, I loath dealerships, I always feel like I am a number not a customer. I went in at 6:45 out by 8:15 or so this was only because I wasn't satified with the frist to offers. They also asked my permission to run my credit to specific lenders. So they ran my name a total of 3 times and I settled on the one. This is unhea | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Angela R GilchristI was a walk-in and nervous about my oil change light coming on; Zach in the service department was kind, attentive and professional! He told me it would be a long wait, I didn’t mind. Quicker than I expected I was out with my oil change and a cleaner car! THANK YOU AUTO NATION!! | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ Vivianna LampkinJust purchase my first vehicle from this location everyone was so helpful and the process was so fast and smooth. Literally the fastest service I’ve had we didn’t have to spend all day at the dealership. They were very knowledgeable and helped us get the best rates. Jason Rudd went above and beyond to get us set up and ready to go an | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Raven GeorgeJoe was very friendly and quick to get my vehicle serviced. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Karen PtakI am very impressed with my first visit. This is my first Hyundai, first visit, and could not have been more comfortable. | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ thirupa chgood and fast service, when on my oil change service they have good waiting room and good service. I strongly suggest for the service on this location | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ threadgilljeremyAfter being turned down for a new pickup at a different dealership I tried auto nation. Told them I was only interested in a new pickup truck. They had a few a little out of my budget. But they found a way to get me inside that truck. We had a few snags along the way during the process but with a little patience we all ended the day | Read Full Review1/5/2024 12:00:00 AM | Cars.com
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★★★★★ threadgilljeremyAfter being turned down for a new pickup at a different dealership I tried auto nation. Told them I was only interested in a new pickup truck. They had a few a little out of my budget. But they found a way to get me inside that truck. We had a few snags along the way during the process but with a little patience we all ended the day | Read Full Review1/5/2024 12:00:00 AM | DealerRater
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★★★★★ Sean P.Not terrible, not perfect. I'm partially to blame for starting the process at 6:00 p.m. I didn't leave until after 9:00 p.m. Apparently they need to run your credit twice to buy a car which they didn't do even when I bought my house. I've done quite a bit of research on the vehicle and it's safe to say I knew a bit more about it than | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ juan francoSold me a non working truck! Try to call and get sorted out and never can get someone on the phone. Sent my truck in three times to get repaired and still can’t get it fixed. Worst experience ever | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Krysten MolinaI work for AutoNation at the SSC location as a Payroll Coordinator. I wanted to utilize the benefits of purchasing a vehicle through the wonderful job that I work at. I spoke with Ryan Lovin, who claims that he didn't get his sale because I clicked on the wrong link for the vehicle and credit application. Ryan showed me a car in Fri | Read Full Review1/5/2024 12:00:00 AM | Google
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★★★★★ Carolyn SmithWhile it was somewhat dismaying to have to have a fuel injector replaced in my 2023 Sonata after only having it for slightly over a year, I cannot fault the service that I received from AutoNation's service department. Not only did they provide a ride home for me when I had the car towed in, they also made sure I had a rental car, a | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Kenneth SwartzkopfGot me in the same day and got me taken care of. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ TomHyundai Auto Nation North Richland Hills is THE BEST automotive service center in DFW! I have been a very satisfied (5 stars out of 5 stars) customer for over 5 years! It really starts with Main Service Manager Mike. Mike is extremely knowledgeable, friendly, professional, and will get your car running great! His Auto Service Team o | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Cam StewartMy service advisor this visit was Joe. My appointment was for scheduled maintenance and the windshield wiper motor recall. All service was completed perfectly and my Palisade runs like a top afterwards. October 2021 scheduled service visit. Service advisor Mike Winck and team did a great job on my Palisade. I could not ask for bett | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Deanna ThornburgConner Zimmerman is the greatest car salesman at the North Richland Hills Texas Branch! He absolutely rocked & blew all other sales team members out of the water!!!! ???? | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Germaine MbayihaJorge is my go to advisor, always happy to help and in a faster way. I recommend him to all your hyundai issues he is very knowledgeable. | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ Tracy AinsworthToday Jorge and staff were very anxious to handle my problem. | Read Full Review1/3/2024 12:00:00 AM | Google
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★★★★★ Yajaira RamosMuy buena atención y buen servicio al cliente y personal es muy amable | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Pamela CrabbService was excellent, Mike communicated throughout the process, and went above and beyond by replacing a part he had in stock (warranty known issue) that I had waited MONTHS for another nearby dealership to order and get replaced for me! I won’t go anywhere else but Auto Nation NRH for service, and when it’s time again to buy, they’ | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Rose edmondsExcellent service. Technician seemed to be very knowledgeable. The representative took personal care of me when I arrived for the appointment. He was very professional at all times. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ Eric YPurchasing a new car at a dealership can often be an intimidating experience, rife with the anxiety of dealing with insistent salespeople, enduring lengthy and high-pressure selling tactics, and navigating a complex financing process that often increases the final cost with unwanted services. Despite encountering several dealerships | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ josepheverlyProfessional, courteous, and a great experience overall! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Pamela CrabbService was excellent, Mike communicated throughout the process, even replaced a part he had in stock (warranty known issue) that I had waited MONTHS for another nearby dealership to order and get replaced for me! I won’t go anywhere else for service, and when time to buy, they’ll be my first visit. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Sarah EffarahAutoNation Hyundai North Richland Hills always takes care of our vehicles. Michael has taken care of my Palisade the past couple of times and he is sure to update me of the progress and time of completion. I also received a video update from a tech which was helpful as well. I trust their work and the communication is great. | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Michaelmurphy486Very bad experience live in Rockwall tx so it too little over an hour to get there didn’t do what they said they would do over the phone call with Alberto Sotomayor Gonzalez he lied about what he could do to help me an my wife out 3hrs with Hanna she did what she tried to do but Alberto Reinsured that it wouldn’t be a waste. I would | Read Full Review12/30/2023 12:00:00 AM | DealerRater
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★★★★★ Michaelmurphy486Very bad experience live in Rockwall tx so it too little over an hour to get there didn’t do what they said they would do over the phone call with Alberto Sotomayor Gonzalez he lied about what he could do to help me an my wife out 3hrs with Hanna she did what she tried to do but Alberto Reinsured that it wouldn’t be a waste. I would | Read Full Review12/30/2023 12:00:00 AM | Cars.com
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★★★★★ Dan NelsonService team did a great job of getting me in communicating and getting car fixed. Great experience. Timely | Read Full Review12/29/2023 12:00:00 AM | Google
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★★★★★ hussam SALAHvery good experience , i trade my car and got another one ,John was very respectful and honest | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ Synthia StewartHave gone to this location a few times and have had great service each time. They are friendly and professional and do not try to force services on you that can wait until next time. I also feel that I can trust them with my vehicle unlike other places. They have also remodeled and it looks really nice as well as provides a great co | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Michael JohnsonThey replaced a headlight. They did the job quick and stuck to their price even when the part was more than they originally thought. | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ KASHI took my 2023 Kona here 2 times to get my horn fixed. Both times they didn’t fix it correctly. My service technician was Zach. The first time I brought in my car they told me it was electrical wiring issues due to my dash camera being plugged into my cigarette lighter. The second time my horn went out Zach told me it was out because | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Shun BJason Rudd is the best. He was very welcoming and friendly from beginning to end. He has great customer service. If you're shopping for an auto go in and ask for Jason Rudd. You will be glad you did! | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Jose CortezBought a car from Jason Rudd today. He listened to what we wanted and our price range. He found us a great car and stayed within our budget. Will definitely be recommending him to any friends or family looking to buy a car. | Read Full Review12/22/2023 12:00:00 AM | Google
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★★★★★ Darlene RogersMike Wincke in Service was fantastic. I had a nail in my tire and was there to get it replaced. He got that done a few other things I was scheduled to do in a few weeks put me in a loaner and I had my vehicle back in 24 hrs! | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Elid KringdonThe best place to buy a car all your questions are answer very knowledgeable people They help you with either financing or leasing until you are satisfied with the numbers very good I had been 3 yr with Hyundai and keep being with them this time instead of leasing I bought a car very satisfied | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ Thomas LongI bring my car here for as much service work as I can. Service department has always been professional and helpful. The work has always good and quick. Love that they send you a video of the inspection, so you see why they're recommending the service they do. | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ hrv 2017Well, AutoNation took a terrible day and made it into a very pleasant evening. Had a very horrible experience at the Bishop Alfa Romeo" dealership (For more info on this interaction, see their Google page reviews) and ended the evening in a truck that I couldn't be happier with. Brian got in touch with me within 5 minutes of submit | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ A. MarieI went in for a 70,000+ miles maintenance service. I felt at ease with Jorge. I left feeling good about the work I had done and the level of service I received. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ robin thorntonNo pressure sales was a breath of fresh air. The process went smoothly considering my paperwork had to go to another state to get signed and only took a couple of days! The Sales and Finance guys were friendly and accommodating. Great customer service. | Read Full Review12/20/2023 12:00:00 AM | Google
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★★★★★ Lejon DossService was great! Jonathan was very patient and worked with me throughout the process of buying my first car! Great customer service from everyone in there! 10/10 would recommend!!! | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ Patrick GarverJorge in the service department is top notch | Read Full Review12/15/2023 12:00:00 AM | Google