About Mac Haik Dodge Chrysler Jeep
Mac Haik Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
- Free Estimates
Call (281) 763-2503 today to schedule your next appointment.
Our technicians at Mac Haik Dodge Chrysler Jeep are ready to help you!
Mac Haik Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Mac Haik Dodge Chrysler Jeep today at (281) 763-2503 to learn more
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★★★★★ Nancy WilcoxThe repairs to my car were accurately diagnosed and expertly made. Now, the engine purrs and the suspension feels like a new car. I could not be more satisfied . | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Pat LIt was a very satisfying visit my salesman. Crisco was extremely pleasant and courteous. | Read Full Review5/28/2025 12:00:00 AM | Google
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★★★★★ Decarveonta PriceCame in to purchase my first car and had the greatest experience with Ms. Kamaria! She made the experience enjoyable and smooth for both me and my papa! She was very knowledgeable and patient throughout the entire process. I will buy EVERY CAR I purchase in the future from this dealership! Kamaria was extremely sweet and professional | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Elite Champsfitness247 LLCGreat customer service and the guy at the front was very helpful. | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ miguel camarilloSalesman Juan Alvarado and his team answered all of our questions and gave us the best service. Total time spent was roughly 2-1/2 hours, quick process. The 3 stars are for the vehicle detailing crew, they could have done a better job inside and out, engine bay looked like it was caked in mud and dust for years, not something I’d ex | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ David Cantu CovaThe service was fast and people that work there were friendly. I just wished they had explained to me a little of the work done on my Jeep. I had a JB13 Differential Service done on my Wrangler front and back. They just gave me my key back and the invoice, but it was not clear on the invoice of what work was done. | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ Byron CultonGreat service... wait wasn't long. In and out. I drive 20 miles out of my way just to go to this dealership for service. Best in town ?? | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Joseph RichburgBest service department in Texas | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Brian DuffI always get great service at MacHaik CDJR. Robert goes out of his way to make sure my car is properly serviced. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ Emma ThompsonThis was one of several great experiences I’ve had at the service center. Thanks Thomas!!!! | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ leo alanisQuick service. I was a walk in. Oil change and other services. I was in and out promptly. | Read Full Review5/21/2025 12:00:00 AM | Google
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★★★★★ clint etieMy service advisor Robert Lounder was extremely helpful, friendly and knowledgeable. When I go back I will ask for him. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Daniel RI took my Jeep to the dealership. Robert at the service desk was Friendly, Helpful, knowledgeable, and very Professional! I am very satisfied with the level of Service he provided. Thank you, Robert!!! God Bless!!! | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ Lanie SmithGreat service & friendly Service Manager! Done Right the first time and always notify me of any concerns or repairs that needs to be done. | Read Full Review5/17/2025 12:00:00 AM | Google
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★★★★★ THOMAS BARTLEYEasy and quick. Told me what was needed and did not over sell what was not neccessary. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Vincent HicksThey really worked to earn my business | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Raq MendozaIt was the first time taking my son's car for oil change and I will definitely come back they are very kind starting with the lady who received us outside I think her name is Julie very smiling she made us feel welcome and also Thomas and Bryan thank you guys... | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Ronald OrmeOur experience at MAC Haik was outstanding. Especially with service advisor Thomas Stewart. He was very professional, knew the SUV model completely (what needed to be done), provided service recommendations (not pushy), provided product pricing comparisons (looked for rebates and savings), and is very personable. You want great servi | Read Full Review5/14/2025 12:00:00 AM | Google
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★★★★★ LIFEI am new to Houston and this was my first time visiting this dealership for a recall appointment for my vehicle. I received the best customer from the service department from start to finish. Thank you and keep up the good work. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ Zion TaylorRobert in service is awesome give him a raise for his hard work and dedication | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ shelia haganI told them I had an appointment and needed to be finish quickly and they did just that! Thank you | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ Shantane HarrisThank You Mr. Robert for all u have done for me on my visit. | Read Full Review5/7/2025 12:00:00 AM | Google
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★★★★★ AJ Webb (Rome)Service department guys are always friendly and professional. | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Daniel SanchezGot the oil change today took a bit long all good | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Eva HoijerGreat job, Thomas, Bryan and Jaime, thank you! ?? I will always do business with Mac Haik! | Read Full Review5/5/2025 12:00:00 AM | Google
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★★★★★ Kellye BarhamPeople were very friendly very helpful. I was told the service could take up to two hours and I was out and about an hour and five minutes or so, very pleased with my service. | Read Full Review5/2/2025 12:00:00 AM | Google
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★★★★★ BUD-E-ROE IDLEMINDZBig shout out to Northside Mac haik Dodge Chrysler Jeep in kudos to Mr. Brian López, who guided me every step of the way when it came to financing and actually getting myself into a new truck….. When you go to Mac haik, Mr. Quad S. will get you where you need to be He helped me out. I didn’t even think I was gonna walk out with a ve | Read Full Review5/1/2025 12:00:00 AM | Google
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★★★★★ Ronnie BLove this place. The car salesman are excellent and the service department is awesome. Bought a truck and every month I bring it in for my oil change and I'm in and out. Awesome!! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Moesha IrvingKamaria provided an outstanding experience from start to finish! She went above and beyond to help me get approved for a 2025 SUV, making the entire process smooth and stress-free. Her professionalism, knowledge, and genuine care made all the difference. Highly recommend working with her! | Read Full Review4/30/2025 12:00:00 AM | Google
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★★★★★ Eva HoijerAs always, fast, efficient and caring service!! Great job, Bryan and Jaime, thank you! ?? I will always do business with Mac Haik! | Read Full Review4/26/2025 12:00:00 AM | Google
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★★★★★ Toyia Chenevert-HendersonI had an incredible experience working with John Arrant and Quad Sudduth! From start to finish, their professionalism and expertise stood out. They took the time to truly understand what I was looking for in a vehicle, and made the entire process smooth and stress-free. Their attention to detail and commitment to meeting my needs and | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ JeffI’ve pictured the response from this dealer simply asking for an “out the door” on a new Jeep Grand Cherokee L. Once again another dealer being dishonest about their online pricing or trying to add “Dealer installed packages” then refusing to remove the packages. What’s funny about this is I have a pre-approval, I don’t need their fi | Read Full Review4/24/2025 12:00:00 AM | Cars.com
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★★★★★ loves2Bme 79Very nice, very quick, very professional | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ yvette franklinThe oil change dept Rock.Thomas is Great very nice , professional man. Keep Him | Read Full Review4/23/2025 12:00:00 AM | Google
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★★★★★ Jusnz KirtService was great! I was made aware of all my upcoming maintenance requirements and oil change plans. Service was pretty quick and everyone was nice. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ Christopher BurnleyThe service was great and the price was right.... And it was my first time getting work done at this location. I will definitely be back | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Dana BarnesThis was a great experience from the time I walked in the door til the time I drove off in my new Jeep staff was very friendly Shavonne my sales rep was awesome thank you so much for ur great customer service And the manger was very helpful nice also credit dept was helpful friendly as well thank u guys I will let my friends no were | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Denice NeelyGreat service thank you! Will be back, when needed! | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ Jeanette Fields-WatkinsFriendly and quick service. They came here to fix a recall. Thanks Mac Haik! | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Verda WeathersGreat service all the time, Ms.Verda Orange Renegade Jeep 2018 been keeping me going my first payed off vehicle, I truly thank god | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Don BeardenI took it in for a factory recall item and they replaced it in an hour. Excellent service. | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Pedro GomezGreat friendly environment and quick turnaround time . | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ Brittanie ClarkThe Service I Had Yesterday Was Fast,.. I Gotta Shout Out ‘ Mr. Thomas’.. Who Was Very Helpful And Knowledgeable..Thank You!!!. And I Would Like To Thank The Service Tech That Was The One To Actually Do The Services On My Car!!!…The Smiling Faces And Customer Service Was Great!!!…Keep Up The Good Work!!.. I Will Definitely Refer The | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Ricardo “Ric” CuellarGreat Service in a timely manner. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Michael StewartIt was a typical visit for a flat tire ??. I spoke with Mr. Stewart in service and that’s when I was blown away. Never has anyone ever taken the time to address my concerns and listen ?? to what I’m saying and respond. He took me under my hood and broke down everything. THATS CRAZY ?? Awsome guy. He told me what my Jeep needed and why. | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Styles & Smiles Inspired by AhriahI always receive quality service at this location! | Read Full Review4/9/2025 12:00:00 AM | Google
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★★★★★ Karen BilleriThe service department is great!! John Lortz is awesome and always takes great care of our vehicles!! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Jorge CastroAlexander Cabrera and Anthony Berry took care of all my car needs. Highly recommend very knowledgeable. | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Anita HernandezGreat service! Anthony Berry and Alexandre Cabrera were exceptional professional, helpful, and a pleasure to work with. Highly recommend! | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Iesa PatelWent in with online offer. Rude off the phone. No big deal. Brought my car in. Dude was smoking a cigar in the showroom and probably in my car ! Online offer 58k .. these guys came in disgustingly low with 45k despite the offer from Their dealership. My car is a 2024… brand new even they said it was in the best condition. They tried | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ Jaynjay Washington?? Glory to God for the great service and counsels that I received at the service center on 4/05/25. Thomas(super gentleman)and the accountant (gracious female) were extraordinary! I felt even safer in my Dodge Ram after the fine tuning I received. Kind Regards, Mrs. Janice Washington -NAVIS Pack and Ship#21016TX. | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Elisa Cruz pinedaMuy amables el señor Brayan López excelente persona les doy un 100 muy amables | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Lucher JacksonThe customer service was awesome. I am very pleased with Mac Haik parts department. Thank you for having an awesome team. | Read Full Review4/4/2025 12:00:00 AM | Google
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★★★★★ Andrew RiveraGreat professional business highly recommend | Read Full Review4/3/2025 12:00:00 AM | Google
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★★★★★ Joe BunoThomas was a great help to me. They did a great job. My car was done on time and I’m very satisfied. Keep up the good work. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ April AndersonJohn, the service manager, and his team have been great! They have gone out of their way numerous times to service my Grand Wagoneer- No matter the issue. Thomas in the service department is always friendly and helpful. | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Eliot FloresI bought a truck here when my other truck had gotten crushed by a tree. I got a 2016 f250 that was unsafe to drive. This truck would literally apply the brakes on its own and would throw you to the other lane. this truck sat in the dealership close to a month at 2 different times. I have the vehicle safety report that it passed S | Read Full Review4/2/2025 12:00:00 AM | Google
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★★★★★ Diane AriasGoing into the service department Mr. Stewart greeted me and asked how I need help and he was very nice and helped me with getting my oil changed. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ DARLA ALEXANDERI had great customer service with Ms. Shavonne. I went in to purchase a car but was not approved today Cause of my credit, and the bank wanted $3500 down. Ms. Shavonne works really hard to get me into a car. I appreciate her so much for her hard work. She was a great salesperson. Thank you so much, Ms. Shavonne. | Read Full Review3/31/2025 12:00:00 AM | Google
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★★★★★ Retrokash RetrokashI’ve bought two cars from this location and the service has always been great they have gave me to great deals and I’ll continue to do business with them | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Alicia BakerQuick repair on the sunroof motorcoach was under extended warrenty. | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Daniel FeltonAlways the service department has been outstanding | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Sapon TumaxExcelente servicio y el personal bien amable | Read Full Review3/21/2025 12:00:00 AM | Google
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★★★★★ Rick WickEllis McGowen and Marc McCracken are Top Notch two of the best!!!!! Keep coming back entire family brings vehicles in. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Thaddeus DixonExcellent service Mr. Thomas was very knowledgeable and helpful with any questions that I had. I world recommend this place to get your vehicles serviced. | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ Zobeida CardielGreat costumer service. I purchased my brand new 23 grand Cherokee L summit made to order build here and service was amazing! I originally only came to see them and ended up ordering my new family car. Their service department is Amazing I’m driving the extra miles to get great quality service and results here. I am at all with the | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ JOHNNY ARCEGood service. Took my jeep in to get worked on and got it back in a reasonable time | Read Full Review3/19/2025 12:00:00 AM | Google
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★★★★★ ronald simpsonService writers are the best the listen to the customer and and trustworthy only dealership i let touch my truck | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ A GamsonThe service team changed my mind about dealer service. We actually boycott a different Dodge dealer because of horrific customer experience. These guys delivered! | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ tom hardieImpressed with the service department. They made another dealerships service department look incompetent and lazy. Mac Haik...You don't suck! That's all I'm sayin | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Brian RobertsFast and friendly service. Always take good care of us. There is a closer Dodge/Ram dealership to my house but I will drive 10 miles further for Mac Haik to have them take care of my truck. | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Raquel PIf you buy a vehicle don't lose your documents because MacHaik North finance department is horrible. They will put u on hold, say they are going to email u documents or when you go in person make u wait. It takes 2 secs to print 2 pages and no time at all the send an email. I'm confused as to why I had to wait. Good luck with these g | Read Full Review3/13/2025 12:00:00 AM | Google
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★★★★★ Benjamin LopezOnce your vehicle is broke down it's a real pain in the ass you and just take it to the shop for repair... | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Eileen RyanExcellent service in every area You can not get better service | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Jill Densman5-star service as always. Four hours total and they had to get a part from another shop. No complaints!! | Read Full Review3/11/2025 12:00:00 AM | Google
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★★★★★ Oscar PinellThey did all the testing required and service was quick and very respectful | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Othon GuillenGreat service will not take my vehicle to any other place for service. ???? | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Terrence BoggsAmazing serv I service and advice | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Diane SotoService was great, Bryan was friendly, kind & with the utmost professional experience. Told me it would be an hour 1/2 wait; was little over but I had the time. Before leaving the lot I turned back around being a light was on my dashboard & tires psi’s were off (had new tires put on). He had the tech re-check tires (air) & told me | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Jacky BeltranGet professional people with better attitudes who want to work. Eric the service advisor or advocate was very unprofessional and look unhappy with his position, spoke with someone helpful over the phone who asked me to come in about 20 min prior me coming.Eric said “well it wasn’t me” and said he couldn’t help me he was overloaded wi | Read Full Review3/7/2025 12:00:00 AM | Google
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★★★★★ Steve HerreraExcellent Service! Always appreciate working with Thomas. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Keith FergusonGreat service as always. This the only place I take my vehicle to. Very friendly and courteous. | Read Full Review3/4/2025 12:00:00 AM | Google
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★★★★★ Monique CollinsI was very pleased with the service. Mr. Thomas was very helpful. Would definitely go back for future repairs. | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Debanhi VillarrealI was told it would take a couple of days to do two recalls on my jeep, the process was fairly fast. | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ sam sundeenService was fine for the oil change. Find it a little ridiculous that the dealership hesitates to service my 2012 wrangler and won’t accept it for diagnostic services or repairs due to age. Really disappointing and quite frustrating. The service staff was friendly | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ Gypsy HarlestonIf i could I would give them more stars Eric the sales associate and the financial person also name erik helped me get my vehicle. I would really recommend them to everyone | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Savannah MillsThomas was amazing! Very helpful and resolved my truck issue immediately. Thanks again to the service department for everything. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ shelly AustinRushed and a little rude been a customer at this location for over eight years they didn’t check my fluids. Didn’t suggest anything. I wasn’t even there 17 minutes and I paid more than I’ve ever paid in my life very upset. | Read Full Review2/25/2025 12:00:00 AM | Google
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★★★★★ Jason MockUsed Cargurus to get an offer on my spotless vehicle I was looking to sell. Mac Haik CDJ North had the high bid at $26k. I took it to the #2 bidder as they were closer to my home and got an offer of $24,500. Mac Haik wouldnt trust my pictures showing my vehicle is flawless and had me drive over an hour so they could inspect it. They | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Nathaniel TillisonGreat car dealer ship Mr John is a awesome car dealer would recommend them to anyone ?? | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Katrina JacksonThe customer service at MacHaik is impeccable. The staff are knowledgeable, patient, and professional. | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ Catina VillanuevaI had a great experience buying my vehicle here dealing with Alex Cabrera. He made the transaction smooth and made good on his promise to have the chip on the windshield fixed. He delivered the vehicle to my house with a nice big red bow. Also had the windshield repair company come out to me. Then they had Andrew with Auto Complete g | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ MADERA FENCE, LLCTook my vehicle in for a recall and inspection. Erick was the rep that assisted me. Very professional and informative. I had to leave the vehicle, but they worked on it super quick and was ready the next day. GREAT SERVICE!! | Read Full Review2/20/2025 12:00:00 AM | Google
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★★★★★ William ScottProfessional, caring, understanding, detailed communication, communication skills, reviews accomplished work. | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Ana PenaHoy me trataron excelente le cambié el aceite a mi troca y con la novedad q me avía pasado de mis millas y nomas fui porque mi troca me viso q lo necesitaba pero el sticker Marcaba otras millas y otra fecha para. Cambiarle el aceite tengan cuidado pero la persona q me atendió hoy fue muy profesional y me pidió disculpas por lo q avía | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ jeremy wallaceProfessional, on time service. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ Kenna DiasFast service great customer service I have gone there twice and both times have been good | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ big dawgAlways a pleasure attendants very hands on n informative. | Read Full Review2/16/2025 12:00:00 AM | Google
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★★★★★ Vivian SchallBest dealer in town! Great service! | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Robert BerryParts department is awesome. Very nice and knowledgeable people. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ Carlos SuarezThis has undeniably been the worst car shopping experience I have ever had. The lack of follow-up, constant handoff between sales representatives, and the fact that most of my calls to the sales manager went straight to voicemail made the process frustrating and unprofessional. I expected better communication and service. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ David TurnerI will always bring my ford f150 to this dealership.Very professional and fast service.I purchased my truck from this dealership in May 2024 Great Service keep up the good work. | Read Full Review2/11/2025 12:00:00 AM | Google
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★★★★★ Edmundo SuarezDeFreitasEl personal de Mac Haik es muy respetuoso y profesional. Gracias. | Read Full Review2/9/2025 12:00:00 AM | Google
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★★★★★ Yadder “Jerry” MejiaTook in my RAM for a rack and diagnosis and repair. Best service department I’ve ever been to, and I mean this. Good job guys, keep up the good work. | Read Full Review2/5/2025 12:00:00 AM | Google
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★★★★★ Luz HernandezLa verdad ni una estrella se merecen nunca mas vuelvo a ir a ese diler mi vendedor me dio un pesimo servicio Luis no lo recomiendo ahora me ve y parece q me conociera y ni se diga stephanie Gutierrez me hace lo mismo medio año batallando para poder cancelar mis garantias ya que la troca que compre ahy la financie en otro banco y aun | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Esmeralda SifuentesTechnician charged me $1000 for labor to fix $600 parts. I hope no one else is as stupid as I am . | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Roshaka RajapakshaGood well come and good customer care.. keep it up. Thank you | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Jholivan OteroThe service for oil change was good I only took 2 star off because I saw the person who took my vehicle in driving it like It was his in and out. I seen another scat pack that was also being treated as such being reved up and and floored on the way out of the service area. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ CSERCustomer service wise phenomenal dealt with Josue Badillo , now car wise that's why the 1 star basically got a LEMON but thankfully it broke down within 3 days . They came and picked it up from Conroe at no charge and they returned my down payment back once they realized the car wasn't worth fixing. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Benjamin LopezOnce your vehicle is broke down it's a real pain in the ass you know? | Read Full Review1/30/2025 12:00:00 AM | Google
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★★★★★ Chun LiHorrible service, and then to top it, when they told my husband his truck was ready, they came up with excuse after excuse saying that it will be another week. It took them almost 3 to a month to give my husband his truck all because they give excuses or they don't have certain things the truck needed. They also gave him $25 gi | Read Full Review1/28/2025 12:00:00 AM | Google
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★★★★★ Tad OverstreetAsk for John Lortz in service. On at least two different occasions we took our vehicles to other dealers because of distance. And two of these times stand out, because they were not able to fix our vehicles (my wife’s car and our daughter’s truck), but John and Mac Haik Service was able to fix them for a fair price (after we were o | Read Full Review1/22/2025 12:00:00 AM | Google
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★★★★★ Tina ScrogginsThe best service center in town for my Jeep. | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Bill CampbellGreat service at the express Lube…Tom is the best, highly recommended!!!!! | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Nat OlivaAlways great customer service. Like that they have a teacher discount. | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ Tammy SwainGreat Customer Service, no surprises!!! Eric, my Service Representative was Awesome!!! | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ RoeiOver the years, I went to 3 Ram dealerships around houston, all had horrible unreliable services and yet when you are paying they look at you with sad eyes telling you their livelihood is dependent on your review asking for 10/10 review. So refreshing to finally get great service and not even asked to review, no link or text or cry. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Jessa GuillarEric in the Service Center is always helpful. The service department here is amazing, always grateful for this location. | Read Full Review1/8/2025 12:00:00 AM | Google
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★★★★★ Diane SotoService (didn’t get his name) was a quick, friendly with utmost professional experience (recall). Told me it would be an hour wait; was little over but I had the spare time and it went quickly by. Went spoke with Ellis on other concerns & gave me advice on recommendations. Yes, I’d highly recommend. | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ JonathanShavonne was great, greeted us and told her our needs and she went above and beyond to get us what we needed! Yall be sure to ask for her!!! | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ V ReedLoved my service advisor. He was polite, helpful, concerned, snd got me in and out really fast. | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Rotonia1700$ for a starter replacement on a 2019 Jeep Cherokee, can’t bring your own part, 1000 labor price, 700 for starter for maybe an hour worth of work. I didn’t think that made since to me! | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Adriana N.I have no problem with the staff that performed my inspection. Parts department has also been very helpful, professional, and welcoming. The last time I went there, I went for an inspection as usual, and was charged $25.00 instead of the usual $7.00. When I asked what had changed. The old guy behind the glass was very rude, and conde | Read Full Review1/3/2025 12:00:00 AM | Google
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★★★★★ Carey RhodesGreat service, very accommodating. Very informative. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ DionMy service Agent Ellis really looked out for me with some honest pricing. And found an extended warranty to help with cost. Thanks | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ dorothy weathersAlways feel welcome and my business appreciated. The service representative, always understand and take care of whatever issue I’m having that day. I feel they go above and beyond to take care and service my vehicle. | Read Full Review12/30/2024 12:00:00 AM | Google
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★★★★★ Patsymorales1017 3gbabiesWe are Always satisfied with the service that I get from Mac Haik.... | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Unique LeeGotta give all stars to big John Arrant and Anthony Berry these two are a power team ! This is my second time working with both of them and the only reason I’ve came back because they were both so pleasant!!! This experience may have been long but most definitely 10 out of 10 I do recommend! Thank you both ! | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Jose SanchezGreat seevice the guy ho help me is aswon he put ke back on home also he told me the car be ready a sertain time in he did | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ FRANZETTA KNOWLESThe service was good, they got me in and out quicker than I thought it would be. | Read Full Review12/26/2024 12:00:00 AM | Google
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★★★★★ Donna BookerVery friendly and professional staff. Kept me well informed and updated. | Read Full Review12/24/2024 12:00:00 AM | Google
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★★★★★ Oscar MRobert the service advisor took care of me. very much appreciated and satisfied | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Gladys DqTop of the line service department, outstanding customer service. They always do a fantastic job, I will continue to utilize there services! | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ CanadianCoupeExcellent service and they were not pushy with any work that was needed. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Taste Of GreekI wanna Thanks everyone who worked in this dealership. Especially the seller's man his name is Adnan. Everybody Is work hard to make their money and Make happy customer. A purchase from this dealership 2 trucks one 250 power wagon and one Classic mopper. I'm so happy. Now I'm looking to trade my Kia 2018 Kia forte With 3 row SU | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Moses CurryI’m so glad I came because I wasn’t expecting to get a car and I’m glad I did because they put me in a car I truly love | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Al KnoblockA bunch of scammers. They advertise a price ... that you have to qualify for based on your trade in value. They'll also bump up the price if you don't use their financing because they get a kickback from the bank. None of this is disclosed on the website, ofcourse. I went to buy a car advertised as $46,100. After all was said an | Read Full Review12/15/2024 12:00:00 AM | Google
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★★★★★ Adrain NorwoodGreat experience I won't go anywhere else | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ Taste Of GreekI wanna Thanks everyone who worked in this dealership. Especially the seller's man his name is John Everybody Is work hard to make their money and Make happy customer. A purchase from this dealership 2 trucks one 250 power wagon and one Classic mopper. I'm so happy. Now I'm looking to trade my Kia 2018 Kia forte With 3 row SUV | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Princess PreciousMr. Eric was helpful and very knowledgeable about my jeep. He was super friendly/ understanding with me when I spoke about my problems with my jeep. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Joshua BrownAlways great service. Very attentive. Maintaining a vehicle properly is expensive and necessary. Thomas is great at explaining what needs to be done and why. He helps me to feel very comfortable and trust the process. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ Kathleen PennuellI'm always treated well. Love the time they take explaining things to me. Thomas Stewart rocks. | Read Full Review12/13/2024 12:00:00 AM | Google
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★★★★★ ETX MartinezBought a Kia from this dealership because they are a well established Houston dealership and it's been nothing but trouble since week 1. They "Fixed" the issues 2 times but they knowingly sold a car with a bad line of motors and stated "You should have bought extended warranty". Had to get it towed again last night due to more issues | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ Timothy BeaneVery satisfied! John Lortz are outstanding! Thank you so much!!! Always great service! Thankyou! | Read Full Review12/9/2024 12:00:00 AM | Google
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★★★★★ James T GlaspieMy service agent, Bryan Parada, is the best!! I called with a real problem with my vehicle, and answer the phone, in Costa Rica! On his vacation! How could I possibly trust anyone else with my vehicle. Ellis took over and all repairs were completed the entire manner. I have owned Cadillacs, Volvo, Mercedes, and experience top line se | Read Full Review12/8/2024 12:00:00 AM | Google
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★★★★★ Keith FergusonGreat service and friendly staff. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Francis GrosseGreat and honest service at a fair price. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Marlon BranchIt was great and the service advisor was awesome | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Faridee GarzaEric was the best help support for my family and I ! He was patient and understanding of our situation with our family truck. Although it took a week since it broke down during thanksgiving break, he managed to give us a rental car and made our life’s just easier for us to have a blessed thanksgiving week! The service is 10 out of 10 | Read Full Review12/4/2024 12:00:00 AM | Google
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★★★★★ Tony SantosA very rude disrespectful experience avoid this dealer!!! I had an appointment to view/test drive Jeep Gladiator, as I was looking at the Jeep another sales person walks up with potential buyers (showed up at dealer after I did), and just start taking over looking at the Jeep, basically pushing me and my sales person out of the way. | Read Full Review12/1/2024 12:00:00 AM | Google
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★★★★★ Jorge GarzaSold my vehicle to Mac Haik CDJ North and the process was flawless! Christen was my first point of contact communicating with me as I requested via text! Then Shawn offered me a square deal and we agreed on the price! Everything was perfect from start to the quick payment on the mailed overnight check! Thank you all and have a gre | Read Full Review11/28/2024 12:00:00 AM | Google
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★★★★★ Nestor VittaQuick and efficient service to my car. Customer representative listened and acted quickly on the issue to solve the problem. | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Curt BuckalewMy dealership where I live is very bad so I took it over here and the service was so awesome. Ellis was great and car is running great. Thanks everyone for your service | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Victor SantamariaLove the attention to details. And how prompt they were at servicing my vehicle | Read Full Review11/27/2024 12:00:00 AM | Google
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★★★★★ Keith FergusonGreat service and friendly staff. Ellis is the best great . | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ G HillThomas was fantastic as usual. Very knowledgeable, informative, and hilarious.. Always a pleasure with this service department. Purchased new tires during a great sale. Feels like I'm floating on clouds. Thanks Mac Haik. | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ EliasI recently flew out of state to purchase a vehicle from mak haik about 3 months ago. Everything went smooth. Joskar sold me the car, one of the best salesman I’ve ever encountered. He even picked me up from the airport which was extremely nice of him. Anyways after some time of owning the car, I had to get it registered. I called Roy | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Jennifer KadlitzAnother Great service. Friendly staff. Been a customer for over 16 years. Thanks | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Alicia BumpasEllis always take care of me!!! My truck is riding great now. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ patrick stricklandBryan in service is very detailed and I've had zero issues getting my ram serviced the couple of times I've brought it there. I'm also only waiting on average a hour and a half which is lightyears faster than other places I used to deal with. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Dardwin MolinaMister T is always helpful and knowledgeable. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ RLBThe service was great and I would love to go back for more vehicles in the future. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Matthew GardnerTook my 2023 Ram in for a recall. Staff was very prompt and friendly. Took great care of me. | Read Full Review11/15/2024 12:00:00 AM | Google
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★★★★★ Monique MitchellNice ! I've been visiting them for 10 years now customers service has been 10/10 everytime | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Christy EscobedoI am truly happy and grateful to Shavonne my sales lady and Erik from finance . Shavonne worked hard to get me approved . I had a bad experience at Honda Katy and left so unhappy . I walked in and she immediately helped me “Girl Power “ ?? I needed a second chance and a car badly and they helped me here. I’m happy with my purchase and | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Rich PayneGreat experience with the express service dept to change a headlight. Process was quick and professional. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Michael HollowayRuben was my initial point of contact and he was incredible to help make the entire process efficient and completed in a good time frame for the bodywork that had to be performed as well as coordinating some issues with the service department to get the entire job completed. Very happy with Ruben and his consistent follow up on the s | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Erik GonzalezFast and easy experience! Definitely going back! | Read Full Review11/5/2024 12:00:00 AM | Google
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★★★★★ Liz MarchandI have been to two jeep dealerships. Mac Haik’s service team made the appointment time and did the appropriate update on my car in a very timely manner. I won’t ever go any where else. I am greatful they care about our time as well as there time. | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Virgil McCruseIt took a while but service was Courteous to our needs He informed us that everything needed to be done and everything was done accordantly and smoothly great work | Read Full Review11/4/2024 12:00:00 AM | Google
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★★★★★ Peter JohnsonThomas and crew are very professional and courteous ?? | Read Full Review11/2/2024 12:00:00 AM | Google
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★★★★★ yeya. mirellaI had a great experience with Robert in services! He really helped me in an efficient manner. My car was ready in three days from the day I had taken it in. I would recommend this location for quick assistance! I hope more people have similar experiences here like mine. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Michael HuntVery friendly and helpful staff | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ J MeantMac Haik team really went above and beyond in taking care of finding out the issue with my brand new jeep...A big thank you goes out to my Sales specialist John Ardant for personally making it a top priority to work with the service team in getting my jeep in to them in service. Second, Robert in service...thank you for jumping right | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Byron ClarkInquiry about buying a vehicle from this dealership. Didn’t hear back from the salesman until a week in a half later. I call many times left VM also left messages at the front desk before then. Communication is key when buying a car. I understand car salesmen’s are busy. Never respond to email or call. Was told by the salesmen to e | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ KurtTotal sham and horrible service. Fees not disclosed which I would never pay. No confidence in any dealers now. You are no different than the rest. Shady sales practices | Read Full Review10/28/2024 12:00:00 AM | Cars.com
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★★★★★ AmishHad a great experience at Mac Haik CDJ! The staff was friendly and explained everything my car needed without any pushy upsells. My car runs smoother, and the service was done quickly. Fair pricing and no surprises. Highly recommend! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Dolores L HernandezEllis in service department has always been very helpful and courteous to me. This is my 2nd Chrysler 300 and he serviced both vehicles. Wonderful customer service and always pleasant. Keep up the GREAT JOB!! 5 Star Service | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Toray ShawGetting the vehicle was not a hassle but the two times we went for our oil change staff is rude i can truly say i will never take my vehicle back to them for any service now that my two free oil changes are done two to three hours for a oil change is beyond me | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Eva HoijerAs usual service was great and in a timely manner! Thomas and Bryan were totally professional and awesome! I can only recommend service here!! I will always come to Mac Haik for service and repair. Thank you!! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ Dee ArmstrongJohn Lords, thank you for showing that great customer service still exists! | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Caesar ParkerA good place to buy and good service. I bought 5 vehicles from Mac Haik CDJ North. | Read Full Review10/22/2024 12:00:00 AM | Google
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★★★★★ Son GokuBrian and Ray from Servies are top tier professionals and handle every kind of customer with respect. Thank you for all the kindness ! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ Beatric MartinezGreat Customer service love prices and vehicles | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Robert QuezadaThomas S. with the great service. Easy process. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Edwin MolinaErick was the service advisor that helped me this time (10/14/2024) I had engine starting issues with my truck and he explained how the process was gonna be and how long was going to take I’m happy they found the issue and even better days before it was expected I have my vehicle back. Had me informed as to what the issue was and th | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Stephanie PearceI had an incredible experience with Mysti and Gatlin during my car repair. They were both amazing—straightforward, no-nonsense, and honest throughout the entire process. No unnecessary upselling or hassle, just great service with a smile. My car looks perfectly now, and I couldn’t be happier with how smooth the whole experience was. | Read Full Review10/15/2024 12:00:00 AM | Google
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★★★★★ Mayra BautistaI took my vehicle in today for an oil change, tire rotation and air in the tires. The vehicle also had a recall, unfortunately there was nothing they could do at the moment; but I was very satisfied with Thomas's wonderful customer service, he definite made the process so much easier. | Read Full Review10/14/2024 12:00:00 AM | Google
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★★★★★ Carolyn JacksonExcellent service Great customer service Great listeners | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Stephanie PearceI had an incredible experience with Misti and Gatlin during my car repair. They were both amazing—straightforward, no-nonsense, and honest throughout the entire process. No unnecessary upselling or hassle, just great service with a smile. My car looks perfectly now, and I couldn’t be happier with how smooth the whole experience was. | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Jackie FryerUpdate: it’s been 5 days since they replied to my review and I have yet to hear from “management” or anyone else… I wanted to be able to write a good review based on the experience we had at this dealership, but the issues we have had since then are causing me to write a bad one. Our salesperson Justin Lay was very nice when we wer | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Michael NunleyMy wife and I visited over a week ago and told we where approved over the phone. Keep in mind, we live in Baytown and had to catch an Uber to get here and back. We weren't approved after all that. Wasted my and her time and money just to come out there. Do not tell me if an approval just to come out and lie after the fact. | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ ronald simpsonGreat staff Robert got me in and took care of everything | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ Roberto BenitezVery unprofessional service. I had repairs done and the left the floorboards littered with loose screws and dangling panels. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ Alicia LoweryI was treated fairly and service was quick. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Dee SheltonBest Service team I've had since owning my Jeep. It's worth driving 1 hr for Service! Will do for the remainder of my ownership. Eric and the Service manager were awesome. | Read Full Review10/3/2024 12:00:00 AM | Google
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★★★★★ Takita Jackson-LloydVery Professional, outstanding customer service from Mr. Q and Mr. Berry. I will definitely be back to purchase my second truck. Thanks guys. | Read Full Review10/1/2024 12:00:00 AM | Google
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★★★★★ Natasha AlexanderFast, quick and efficient service. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Manuel GutierrezGreat experience Great service | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Jackie FryerI wanted to be able to write a good review based on the experience we had at this dealership, but the issues we have had since then are causing me to write a bad one. Our salesperson Justin Lay was very nice when we were there. We bought a 2018 ford explorer on August 30th. When we left, he gave us one key but told us he would get u | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Inquiries SpeakwealthmediaThis Is The Dealership Send All Of My Family And Friends To | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ Holly BarelaThey are awesome! I have a dealership 5 min from my house but will drive 35-40 min to come here every time! Professional, fast, never feel pressured! As long as I’m in Houston I’ll buy and have my truck serviced from Mac Haik CDJ North! | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ KingDC 93I recently had my car serviced at Mac Haik CDJ North Houston, and I’m extremely pleased with the experience. From the moment I arrived, the staff was welcoming and professional. They took the time to understand the issues I was facing with my vehicle and ensured that all my concerns were addressed.The service team was thorough and ef | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Dawn SamuelsEvery time I take my vehicle in they take care of me. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Sandra MorenoUnfortunately this was my third incident needing help for my tire that got a nail in it. They patched it up quite quickly and I was on my way. Great service. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ samuel marroquinThe service and customer service is excellent. Over the last 14 years that I have been frequenting either for service or purchase, I have had good experiences. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Gwendolyn GoodallMacHaik guys are punctual, professional, and on point ?? . I have bought 5 cars from them throughout the years and had each one serviced here They are extremely helpful, caring. and know their craft too! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Alejandro SanchezEveryone was great all the way from my sale associate Jalen Williams, manager Robert , Eric in financial and Hoyuky Dela Cruz also in finance nice and friendly as always! Thank you guys for the hard work. THIS REVIEW HAD 5 STARS but it all changed in less than 5 minutes tops. Sep/12/24, I came to this dealer to ask for auto body part | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ O BelloI did a car appraisal on Car Guru which gave me an offer of $25,666 for my BMW 330i, and I was referred to Mac Haik CDJ, I made an appointment with a guy named Shawn, went in for the appointment, gave him my keys, few mins later we come in to tell me that my car paint has had some work done and it was overpriced and he will only offe | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Melissa LabradaIt was an excellent service. I was attended by Eric Guillot, and he provided a 10-star service. They were quick in solving the problem with my car, and Mr. Eric was very kind. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Lanie SmithGreat service & friendly Service Manager! | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Marvin DavisI am very please wirh the service here thank you | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ James T GlaspieMy service agent, Bryan Parada, is the best!! I have owned Cadillacs, Volvo, Mercedes, and experience top line service centers.He gives that level of support! Professional, friendly, and quick. I feel as though they treat my vehicle like it’s their own. That is rare. They have Earned my business, I will only seek service and support | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Leandro DemariI have been consistently impressed with the service at Mac Haik CDJ North, particularly with Ellis as my service advisor. We not only service the Jeep we bought there but also our Pacifica. Ellis is exceptional at keeping us informed throughout the process, ensuring transparency every step of the way. They always manage to get us sch | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ NancyI found the auto tech to be knowledgeable and accurate. He found the problem and fixed it expeditiously . | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ David HopkinsThese guys are more than happy to take your money for a brand new vehicle. 5 managers in 9 weeks. 60k brand new truck under warranty and still couldn't fix it?? Pretty sure they didn't like the truck..... Yep, I'm still here | Read Full Review9/20/2024 12:00:00 AM | Google
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★★★★★ C JacksonService was quick, I only gave 4 starts because they didn’t fill my air in tires as requested & didn’t reset my change oil indicator. Other than that everything was great, and I’ll continue to return to them. And they gave my 18 month old a new hot wheel car. It was actually his first 1. And everyone was so kind to him. That was wort | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ christopher wilsonIf you're looking for a 5-star service Dodge dealership, you're likely interested in exceptional customer service, highly skilled technicians, and a trustworthy reputation. Thomas is one of the best service consultants, I’ve ever seen, he is very professional and honest, very attentive, he offered a Uber to pick, when I needed transp | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Ruslan V. PavlovskyiFast, professional, friendly service! Thanks! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Super NurseService was great I was in and out! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Gladys DqTop of the line service department, outstanding customer service. They always do a fantastic job! | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Marvin DavisI am very please wirh the service here thank you | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Cornelia WilliamsThe service department associate Robet Louder was very helpful regarding my recall replacement and repairs needed. | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ LaToya DarkinsThe experience was okay. I just didn't like the fact that they didn't do a courtesy wash after the oil change and after I got my new tire put on and they were rotated and balanced. I went there 2 days in a row even if I went later on before they closed. Still I feel I should have got a courtesy wash one of those days at least the fir | Read Full Review9/9/2024 12:00:00 AM | Google
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★★★★★ Timothy BeaneVery satisfied! Eric and John are outstanding! Thank you so much!!! Always great service! Thankyou! | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Diane SotoService advisor Thomas was a quick, friendly with utmost professional experience. Giving advice on recommended services needed now or soon. Yes, I’d highly recommend. | Read Full Review9/6/2024 12:00:00 AM | Google
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★★★★★ Diana MorrisCheck in and check out was fast. Service tech. Eric was very friendly. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Victoria CabreraGot all my service done in a timely manner and with great help! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Jing Glenda BarnesThe service was great especially Ellis. The only reason gave 4 srars, it took 4 days before they started repairing my car. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Scott ShearerWhat a GREAT CREW GM Manny Carames has over at Mac Haik CDJ North Located at 11000 North Freeway. Last night I bought a Certified Pre Owned Cadillac XT5 Premium Luxury and had the best experience buying a car. From my Sales Guy: Josh Badillo to the Sales Manager: Jordi Estrada to Finance Director: Anthony Berry. I have not bought | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ CNBryan Lopez got me waited over 2 hours in the lobby. No response to text or call. What a waste for a 2-hour drive back and forth! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Sharon ProphetWent in for service on my car at Mac Haik on interstate 45 August 28, 2024 I was greedy with a warm welcome by Ellis. The service technician. He made me an appointment to come in to get my car checked out for August 30, 2024 and then he directed me to the lube department so I could get an oil change on my car. I was greedy by Para Es | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Aldoray GriffinVery surprised how fast the work was done, in by 9 out by 5 seem to be the target for the service department | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Edwena WindhamThomas is great! I've always received great customer service and labor services from the crew. The team is friendly and their services are A+. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ michael BoudreauAlways willing to make the customer feel at home | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Linda HightowerBought 2 batteries from MacHaik CDJ North approx 2 years ago and the batteries started to fail. I called and my batteries were still under warranty so that replaced at no cost to me. Only thing is that the replacement batteries have no warranty. They did a great job. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Glenn ShepherdI was a little disappointed I didnt get a free car wash service. | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Carlos ValdovinosTerrible service. Ever since purchasing my $57k truck I cannot get anyone on the line. Sales team is trash. Service team is trash. Just called for the 4th time in a row and the receptionist answered as “operator” entire dealership is a joke | Read Full Review8/24/2024 12:00:00 AM | Google
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★★★★★ Rubie UrrutiaGreat service and they offer Ubers rides to and from work to pick your car. I was happy | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Deborah KingProfessional. Very good Price good Will be back soon. | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Shah WalshThe service was good and the waiting area was clean and there was complimentary coffee and water while I waited for my oil change. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ marcela estradaFue rápido el servicio, pero si es importante hacer cita. | Read Full Review8/16/2024 12:00:00 AM | Google
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★★★★★ Samuel Newton JrThe servicemen gives advice and on top of everything there | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Chandra SterlingAS ALWAYS........They address everyone by name and very hospitable!!!! Top notch customer service!!!! ALWAYS make sure I stay on top of my maintenance and never overcharge!!!! Thank you Mr. Thomas Stewart for helping to make sure my Jeep Cherokee stays on the road!!! S/N.....my next vehicle will be a Jeep Wrangler!!! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ Erma MclemoreGreat and friendly service people. Very knowledgeable and helpful. Thank you. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ carlos a ruizDefinitely coming back for services on my car. Mr. Thomas Stewart great guy, you can tell he likes his job, Thanks!! | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ stephen howardThe service department was awesome! They were super nice and worked really fast, even though they had a lot of cars to fix. I totally recommend them. | Read Full Review8/13/2024 12:00:00 AM | Google
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★★★★★ yushana kincyThe service advisor was great. He was very informative. I was in and out within 45 minutes. Great customer service | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ David Murphy IIIGreat place to purchase a vehicle and get services done in a timely matter. | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Cyrus MathengeAlthough it took longer than expected I was happy with the service | Read Full Review8/11/2024 12:00:00 AM | Google
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★★★★★ Will BarriosI'm really satisfied with the work done on my vehicle. John and Eric at service did a great job | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Julie HuntI purchased my Dodge Challenger from Mac Haik in 2016. I only entrust my car to them for service. They have always given me a fair deal and Thomas in service is the best! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Kerim SaraviaI had an accident on Sunday night, it was a total loss, I went with Albert Ortega Monday morning and after a few hours he got me approved with my 0 credit score and with just 2 thousand down, the whole team gave me the best costumer experience I ever had and I was able to get a better car with super low payments, Gap, warranties and | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Todd CoatsI had my oil changed and tires rotated today. I was treated very well at the Service Center. Would highly recommend. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ MikrishnawJoskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family! | Read Full Review8/3/2024 12:00:00 AM | Cars.com
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★★★★★ MikrishnawJoskar Diaz is Amazing ! His patience and passion to ensure I drove off in a brand new brand car was so calming to experience! His positive energy and attention to detail was great! Joskar pursued all options to get me the best deal ! I will definitely refer friends and family! | Read Full Review8/3/2024 12:00:00 AM | DealerRater
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★★★★★ Robert McClureNice service staff to deal with | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Holly GrayWent in for an oil change and was greeted right away and my car was in an out within the hour with no appointment! Everyone was very courteous. I also purchased my vehicle here and had the same experience. Way to go Mac Haik | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Andrea RichardsonExceptional customer service and expertise with maintaining my Jeep Cherokee - a highly valued resource I will return to when purchasing (and maintaining) my next Jeep! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Julie BeaneService dept is amazing! John is absolutely the best! | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ Shirley GarciaAs always staff was very customer friendly thorough n informative. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ George WashingtonI can here after buying a used car to have the spare key programmed. So far it's over 3.5 hours and I am waiting for it. This service is unacceptable. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ iatb01Bought a used car here and ordered a replacement key. Got here at 11am to get the key and have them program it. At 2:30 I am still here waiting for them to do a simple programming. | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ iatb01Bought a used car here and ordered a replacement key. Got here at 11am to get the key and have them program it. At 2:30 I am still here waiting for them to do a simple programming. | Read Full Review7/31/2024 12:00:00 AM | DealerRater
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★★★★★ Eban HernandezCompre mi primero carro con Manuel y puedo decir que fue muy atento y amable bonita experiencia gracias Manuel. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ andres ochoaExcellent place to get your new vehicle, great team(sales person). And not too mention the service department 5 stars quality. Good environment 100% | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Tyiesha robertsI had a great experience with Albert,Jesse and Royce ! They were patient with me and got me something to roll out in ! ?? | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Buford BakerI am a loyal customer and Mac Haik is my Only Car Dealership. My next vehicle will be from Mac Haik!!!!! | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ kwm1039Brought my 2016 Jeep Cherokee for a front suspension issue. Received a quote of over $8000.00. I could purchase the same vehicle for a little more I sad for about the same price. Extremely expensive!!!!! | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ jasmine woodardVery great dealership. Staff is fairly friendly . | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ Luis HdzAfter some more business conducted in this location I think they are good at service they have improved their customer service and working in approval increasing working with more banks now | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ heather joubertMac Haik was there when I needed an understanding about buying new tires for my jeep,I was offered a discount and a ride back home if I needed it. They really took care of my situation. | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Francisco TzintzunMe atendieron muy bien ?? | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Montrashay WorleyHad a terrible customer service experience here. Checked in and told one of the salesmen who I was looking for (as I had an appointment) and was told to go sit in the waiting area. After 35 minutes of waiting, and multiple other employees passing by us without questioning or wondering why we were here- we were called on the phone by | Read Full Review7/23/2024 12:00:00 AM | Google
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★★★★★ Jennifer DouglasI love my Hyundai Tuscon, but I decided to check out Mac Haik CDJ North for a Jeep. I play the piano, and my 88 Key Yamaha Piano Keyboard is my piano of choice for leading worship for life/home groups at my church or my friend's churches. I met Mr. Justin Lay close to the end of shift. He looked extremely busy, but he was nice enoug | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Marty UphoffThe service is always great. The problem was fixed. The employees are nice and helpful. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jason MendozaWife and I just purchased a 2021 Chevrolet Malibu from here our salesman Josue Badillo and his team got us in and out in less then 3 hours from test drive to finance. We got a good deal and our very pleased with our experience here. We will definitely be back hopefully soon to get one of those nice Dodge challengers they have on the | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ LaVerne CrossTook my 2016 Jeep Cherokee in for maintenance and they did an awesome job. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Jeremy MancosBuyer Beware. Classic false advertising of prices! Does not sell at advertised prices! Wanted to buy a car and the price was fair. They sent over the official quote and added over $500 to the list price THEN added $1995.00 because they said they needed to make sure there were no mechanical issues, safety issues, or emissions issues. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ firdous abbasiI went yesterday and the car priced was 48k but they try to sell it to me for 54k plus title and registration for dodge challenger it was 60k my payment was 700 dollars a month next day when I went there was a red tag on the car and the price was dropped to 48k but my monthly payment the next day was almost a 1000 dollars per month | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Hector CisnerosMy experience with this mac haik was good at first, luis was very helpful and knew alot about the truck I wanted. It was unfortunate when we couldnt make a deal, I was willing to wait for a call back from him to see if we could find another truck or maybe come to a better deal on the one I wanted. But then one of the managers called | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Olivia MartinezThe best place for your vehicle service. Very knowledgeable about everything that needs to be taken care of. Thank you very much for being so assertive . Right on! ??. God bless these humans. | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ yarovis pinaThe third time I have taken my truck here. I am happy with the service. Fantastic staff; the maintenance section is very knowledgeable and friendly. Keep up the good work | Read Full Review7/16/2024 12:00:00 AM | Google
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★★★★★ Guadalupe GarzaTodo el personal muy amables,respetuosos y muy profesionales,servicio muy rápido.Lo recomiendo al??.Muchas gracias ?? | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Turd FergusonI was shopping at the I-10 Katy location but the truck I wanted was at this 45 North store. When this happens, the dealerships trade trucks. When we left, our salesman completely filled up the tank of the I-10 Katy truck. We get there and the Mac Haik North truck is almost completely empty. 15 miles to empty. Our salesman asked if | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ hima thejaWorst experience ever- one of the worst possible ever experience I had in my entire life. Please be aware. I bought a Lexus RX350 car recently from them and signed all the necessary documentation with their finance team. And couple of days when I called them for updating Something they said my loan was rejected I need to come over a | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Janice WashingtonI've loved my Dodge Ram's over the past several years. It's very unfortunate for the dealership and the customers, including my family/business, to have the 2024 mechanical issues with New trucks. My husband purchased my 2nd new 1500 in Feb. 2023. It has been in the service dept at the dealer for 1 month now!! Supposedly, for a 4.8 | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Grass Cat LuI sold my car this week. Shawn helped me for sale price and the process. It is very smooth and quick. They sent me home by Uber very nicely! | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Veronica SmithGreat job done on my daughter vehicle once the approval to begin was given. Thank you to Eric my service advisor. | Read Full Review6/21/2024 12:00:00 AM | Google
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★★★★★ Katrina SimmonsI’ve drove in the rain just to see the car selection at this facility. Once I arrived, Quad directed me to Joskar Diaz. He actually listened to my needs and found a car that checked all of my wants & needs. He was extremely friendly and kind. He didn’t pressured me into driving “anything” but he helped me find my perfect car!!! When | Read Full Review6/20/2024 12:00:00 AM | DealerRater
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★★★★★ Katrina SimmonsI’ve drove in the rain just to see the car selection at this facility. Once I arrived, Quad directed me to Joskar Diaz. He actually listened to my needs and found a car that checked all of my wants & needs. He was extremely friendly and kind. He didn’t pressured me into driving “anything” but he helped me find my perfect car!!! When | Read Full Review6/20/2024 12:00:00 AM | Cars.com
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★★★★★ Peter CanovasGreat customer service and knowledge !!! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Claudia MandujanoGreat experience. Ivan was awesome in helping us out with the new truck. Very kind and patient throughout the whole process. Also answered every doubt we had and guided us to Royce to finish the process. Royce is a finance guy very professional and awesome. Thank you guys for your helping us in getting our new truck. Keep it up guys! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Enrique MandujanoGracias Ivan y Royce por su ayuda en mi nueva camioneta. Tuvimos una experiencia fantástica con su ayuda. Muy profesionales y amables con todo el proceso. Gracias por todo y se merecen un aumento! | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Teresa McCartyThank you Thomas Stewart and Sisco for being professional and understanding. Mr. Thomas and Sisco were courteous and provided excellent customer service. Sisco made sure the techs were on schedule with the maintenance being done on my car. They both provided great customer service. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Dale BusicFrom the first consultation until delivery of our repaired RAM, the service team was amazing. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Mireya BarajasThe service guy that helped me this time took his time and explained certain procedures that are protocol and offered to fix the obvious issues and make it right. I appreciate his honesty, effort, and quick turnaround. | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Cesar HinojosaMac Haik Dodge, North Frwy location….. My experience with this company/ Dealership was at the bottom of a car dealership that I have ever used in my life. The con games, that everyday crooks use to take your money, during the purchase, are the same games. I’m 60 years old, but that’s my fault that I just didn’t walk away from the de | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Bill WoodsGot me in and done…great service, thank you | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Quinton WoodsGood staff, and facility. Robert in service is great, very knowledgeable, and work hard to ensure a quick turnaround time on your vehicle. I highly recommend Mchaik service. | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ mark_dillardPurchased my Jeep Gladiator from Mac Haik in Katy. I was told my first oil change was on them and wouldn't count against my 3 free that came standard. I drove all the way from League City to take advantage. I am due for an oil change and Mopar tells me I only have 2 left. Obviously this is way for Mac Haik to force me to return to th | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ mark_dillardPurchased my Jeep Gladiator from Mac Haik in Katy. I was told my first oil change was on them and wouldn't count against my 3 free that came standard. I drove all the way from League City to take advantage. I am due for an oil change and Mopar tells me I only have 2 left. Obviously this is way for Mac Haik to force me to return to th | Read Full Review6/10/2024 12:00:00 AM | DealerRater
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★★★★★ GloriaI had an encounter with a gentleman by the name of Eric, he was very personable, had great customer service which made my visit concerning my car, amazing and I appreciated the services. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Purple _BaddgurlMost DEFINITELY do not recommend!! Go to a LEGIT dealership if you want to buy and sell your vehicle. After I already bought a vehicle from them I start getting the run around about them buying my other vehicle. NEVER AGAIN and I’ll send my people to a wrecker lot before I send them to MAC HAIK DODGE on 45 or spring Tx. | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Lennie RasberryVery efficient , well done! Great service ! | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Brodine ShurbetService was fast, thorough, and convenient. Glad I got it done | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Marlene AlvarezFast and friendly service. The service guys are there to help you. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Angel LubianThe best service!! Fast and clean | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ RogelioHad an issue with my truck and was frustrated but rest assured, Ellis from the service department took care of me . He made the repair process and the rental steps very easy and helped me immensely. Would very much recommend buying a vehicle from here and in the event that something were to happen to your vehicle, would take it here | Read Full Review6/1/2024 12:00:00 AM | Google
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★★★★★ Sheldon D. WattThe Service Associate Thomas was the best. Very warm and friendly environment. They work with you and are very helpful! | Read Full Review6/1/2024 12:00:00 AM | Google
