Allen Samuels Dodge Chrysler Jeep

★★★★★ RC Kelly

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11/29/2023 12:00:00 AM | Google

★★★★★ yzracer357

Always feel welcome here! Very friendly staff that goes above and beyond to make customers feel like family. | Read Full Review

11/29/2023 12:00:00 AM | Cars.com

★★★★★ LT

Service and sales personnel are friendly, helpful and professional. Each experience at the dealership has been top notch! | Read Full Review

11/28/2023 12:00:00 AM | Cars.com

★★★★★ LT

Service and sales personnel are friendly, helpful and professional. Each experience at the dealership has been top notch! | Read Full Review

11/28/2023 12:00:00 AM | DealerRater

★★★★★ JNS1951

For the first time since having this vehicle it would not start / crank. After having it towed in to the service department, it was only in need of a new battery. | Read Full Review

11/27/2023 12:00:00 AM | DealerRater

★★★★★ Lesley Plemons

Big shout out to Rodrick for his excellent customer service. Loving my new truck. | Read Full Review

11/27/2023 12:00:00 AM | Google

★★★★★ JNS1951

For the first time since having this vehicle it would not start / crank. After having it towed in to the service department, it was only in need of a new battery. | Read Full Review

11/27/2023 12:00:00 AM | Cars.com

★★★★★ Stephanie Melton

Great experience…thanks for all the help Shawn! | Read Full Review

11/24/2023 12:00:00 AM | Google

★★★★★ Rae Rae

Aldo, my sales rep, was very friendly and professional. I looked at and compared several vehicles, over multiple days, before making my decision. He was pleasant for the entire process, answered every question, and made sure I was happy with the decision after the purchase. I had a great experience and will recommend Allen Samuels to | Read Full Review

11/24/2023 12:00:00 AM | Google

★★★★★ King Wilson

Awesome experience. Amanda and the team were great and informative. | Read Full Review

11/24/2023 12:00:00 AM | Google

★★★★★ Trina Lewis

We bought a 2022 dodge ram 2500 and the company husband works for has a purchase plan that we will receive a 2% less than invoice on any dodge, after letting the salesman know that that is the option we want to use he continued to tell us that they will beat that deal. This was a Saturday, Monday I called and talled to the finance | Read Full Review

11/24/2023 12:00:00 AM | Google

★★★★★ ldvswaters507

Sean provided excellent service by answering all my questions and showing us the vehicle we decided to purchase. | Read Full Review

11/23/2023 12:00:00 AM | DealerRater

★★★★★ ldvswaters507

Sean provided excellent service by answering all my questions and showing us the vehicle we decided to purchase. | Read Full Review

11/23/2023 12:00:00 AM | Cars.com

★★★★★ Jim Myers

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11/22/2023 12:00:00 AM | Google

★★★★★ Keith Ehlers

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11/20/2023 12:00:00 AM | Google

★★★★★ Kayla Roberson

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11/19/2023 12:00:00 AM | Google

★★★★★ Bill Hoggard

Professional staff and talented technicians. Timely service, fair pricing, and so far everything is working correctly. Samantha and Brandon were pros. | Read Full Review

11/19/2023 12:00:00 AM | DealerRater

★★★★★ HPWJr

In and out swiftly taking care of two issues. I waited and got my car back in thirty minutes. | Read Full Review

11/19/2023 12:00:00 AM | DealerRater

★★★★★ Bill Hoggard

Professional staff and talented technicians. Timely service, fair pricing, and so far everything is working correctly. Samantha and Brandon were pros. | Read Full Review

11/19/2023 12:00:00 AM | Cars.com

★★★★★ HPWJr

In and out swiftly taking care of two issues. I waited and got my car back in thirty minutes. | Read Full Review

11/19/2023 12:00:00 AM | Cars.com

★★★★★ Jháy Be Freestylin

Don't get me wrong hotrod got me a 2023 Dodge Charger SXT. Yes it's new but man these payments are ridiculous $996.00 a month plus insurance $216 almost 1200 !ma month. I literally wanna just drop this car off and tell them to keep it. Allen samuels is ripping people off on that APR% and car note payments. It's sad for the first tim | Read Full Review

11/17/2023 12:00:00 AM | Google

★★★★★ ron boisvert

Branden was an exceptional service advisor took care of all my needs Even took care of some unexpected problems. Thank you. Branden | Read Full Review

11/16/2023 12:00:00 AM | Google

★★★★★ Chris Guy

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11/16/2023 12:00:00 AM | Google

★★★★★ Maghen Hamilton

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11/13/2023 12:00:00 AM | Google

★★★★★ salomon botello

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11/13/2023 12:00:00 AM | Google

★★★★★ Josh Troup

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11/12/2023 12:00:00 AM | Google

★★★★★ Johnathan Neisinger

Tons of complications that all equaled out to a wonderful experience. A warranty company through AutoNation Chevrolet was giving me problems that they did not want to replace lifters and a camshaft on my dodge ram, and it was sent to ALLEN SAMUELS Dodge of Waco. I was assigned a service advisor. Gary and he was able to talk to the wa | Read Full Review

11/11/2023 12:00:00 AM | Google

★★★★★ Maghen Hamilton

They will fill your car up for you when mistakes were made on their part. | Read Full Review

11/11/2023 12:00:00 AM | Google

★★★★★ LT

I found the service department staff to be friendly and helpful. I will definitely return. | Read Full Review

11/10/2023 12:00:00 AM | DealerRater

★★★★★ LT

I found the service department staff to be friendly and helpful. I will definitely return. | Read Full Review

11/10/2023 12:00:00 AM | Cars.com

★★★★★ Curtis Patterson

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11/9/2023 12:00:00 AM | Google

★★★★★ lorna

Easy oil service experience. Fast greeting and updates on the service. Clean waiting area and thanks for the car wash! | Read Full Review

11/8/2023 12:00:00 AM | DealerRater

★★★★★ lorna

Easy oil service experience. Fast greeting and updates on the service. Clean waiting area and thanks for the car wash! | Read Full Review

11/8/2023 12:00:00 AM | Cars.com

★★★★★ Majdi Salhab

Super professional and nick at service did a great job helping us.thank you guys. | Read Full Review

11/7/2023 12:00:00 AM | Google

★★★★★ Clay Watkins

All I know is that I own two very old jeeps. Every time I bring them in for service and deal with anyone in the service department or James in the parts department I’m treated like I just bought a brand new top-of-the-line jeep vehicle. The staff are always so pleasant and professional acting towards me and quick to respond when I dr | Read Full Review

11/7/2023 12:00:00 AM | Google

★★★★★ Jesus Saucedo

Took my truck for service and the top engine cover was missing screws. Took it back and they didn’t have the screws and they had to order them. Couldn’t wait because I was moving to Amarillo and told the service person to mail them to me. She agreed but never received them. | Read Full Review

11/7/2023 12:00:00 AM | Google

★★★★★ Jason Porter

I purchased my car remotely. Could have been nerve racking, but they made it easy. | Read Full Review

11/6/2023 12:00:00 AM | Google

★★★★★ David Hegar

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11/6/2023 12:00:00 AM | Google

★★★★★ Frank

You have courteous and knowledgeable employees that are always ready to help and get things done. | Read Full Review

11/6/2023 12:00:00 AM | DealerRater

★★★★★ Frank

You have courteous and knowledgeable employees that are always ready to help and get things done. | Read Full Review

11/6/2023 12:00:00 AM | Cars.com

★★★★★ Emmett

Great, speedy and professional service. Was able to get my car in and take care of the maintenance even though I came in close to closing time. | Read Full Review

11/5/2023 12:00:00 AM | Cars.com

★★★★★ mischief75672

Very pleased with the salesman and the finance man. 100% satisfied customer. Will be utilizing the service department. | Read Full Review

11/5/2023 12:00:00 AM | Cars.com

★★★★★ Emmett

Great, speedy and professional service. Was able to get my car in and take care of the maintenance even though I came in close to closing time. | Read Full Review

11/5/2023 12:00:00 AM | DealerRater

★★★★★ mischief75672

Very pleased with the salesman and the finance man. 100% satisfied customer. Will be utilizing the service department. | Read Full Review

11/5/2023 12:00:00 AM | DealerRater

★★★★★ Anthony Hart

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11/4/2023 12:00:00 AM | Google

★★★★★ Martha Curry

Everyone was very friendly and helpful. Service was very fast. They have a very nice waiting area with bottled water, cold drinks, juice, coffee and snacks plus the tv. | Read Full Review

11/3/2023 12:00:00 AM | Google

★★★★★ samschnell24

The salesman Shawn Etienne was truly a pleasure to work with. Shawn went above and beyond to obtain the Wagoneer, which the model and specs we wanted was particularly difficult for other dealerships in the area to locate. Shawn has checked on us since the purchase multiple times, and makes us feel valued. | Read Full Review

11/3/2023 12:00:00 AM | DealerRater

★★★★★ samschnell24

The salesman Shawn Etienne was truly a pleasure to work with. Shawn went above and beyond to obtain the Wagoneer, which the model and specs we wanted was particularly difficult for other dealerships in the area to locate. Shawn has checked on us since the purchase multiple times, and makes us feel valued. | Read Full Review

11/3/2023 12:00:00 AM | Cars.com

★★★★★ Nicole N'Cole

Salesman Chris Hopkins Jr. made the new vehicle search easy. He’s informative, courteous, and knowledgeable. He followed up with me to see if I had any questions or concerns. | Read Full Review

11/2/2023 12:00:00 AM | Google

★★★★★ Larry Witt

Nice to have a ride home after dropping off my truck. Repair was well done and service was friendly. | Read Full Review

11/2/2023 12:00:00 AM | Google

★★★★★ Albert Wittschen

They were very courteous and knowledgeable. They knew what needed to be done and did it If you are looking for a dealership that stands behind what they say it's Allen Samuel s Dodgers. | Read Full Review

11/2/2023 12:00:00 AM | Google

★★★★★ Julie Brown

Tom was fantastic as well as the repair technicians. Work was diagnosed and completed in record time | Read Full Review

11/2/2023 12:00:00 AM | Google

★★★★★ Maghen Hamilton

Customer service is the worst. Editing my review because the manager left his number and asked to call. I’ve called 4 times. Left multiple voicemails. My car has been in “service” since September and here we are November 2nd. | Read Full Review

11/2/2023 12:00:00 AM | Google

★★★★★ Abbey Kelly

I went in on Monday October 30th to get my tires filled with air because the air vacuum across the street was broken. I have a Jeep but did not have any appointment - they were busy but immediately said they would take my car around and fill my tires! I did not get the name of the employee who helped but he was a life saver and I rea | Read Full Review

11/1/2023 12:00:00 AM | Google

★★★★★ Rick Croyd

Stopped in for oil change and get tires filled. The air filters needed changed. Recall on the spoiler to be looked over next week. Everything was completed quickly and we were so appreciative of how we were taken care of without an appointment. One of the reasons we come back to Allen Samuels. | Read Full Review

11/1/2023 12:00:00 AM | Google

★★★★★ Cdocrun

Lost the key to my Grand Cherokee late on a Friday afternoon, my salesperson actually ran over to parts to be sure a replacement was available, and they got me in Saturday morning, gave me a ride to work, and delivered my car and new key to me before noon. | Read Full Review

10/31/2023 12:00:00 AM | DealerRater

★★★★★ Cdocrun

Lost the key to my Grand Cherokee late on a Friday afternoon, my salesperson actually ran over to parts to be sure a replacement was available, and they got me in Saturday morning, gave me a ride to work, and delivered my car and new key to me before noon. | Read Full Review

10/31/2023 12:00:00 AM | Cars.com

★★★★★ David Coker

Excellent service from all the personnel that I dealt with. Friendly, courteous, and helpful, Very committed to giving the customer a good experience. I would not hesitate to recommend this dealership to family and friends. | Read Full Review

10/30/2023 12:00:00 AM | Cars.com

★★★★★ David Coker

Excellent service from all the personnel that I dealt with. Friendly, courteous, and helpful, Very committed to giving the customer a good experience. I would not hesitate to recommend this dealership to family and friends. | Read Full Review

10/30/2023 12:00:00 AM | DealerRater

★★★★★ Lnncattle

Excellent service nice people I will buy here again and give referals four stars from me | Read Full Review

10/29/2023 12:00:00 AM | DealerRater

★★★★★ Pamela Taylor

Friendly, fast, always do a great job. | Read Full Review

10/29/2023 12:00:00 AM | Google

★★★★★ Dalton Turner

It was perfect and met all of my expectations. Thank You Tom! | Read Full Review

10/29/2023 12:00:00 AM | Google

★★★★★ Glenn Schneider

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10/29/2023 12:00:00 AM | Google

★★★★★ Lnncattle

Excellent service nice people I will buy here again and give referals four stars from me | Read Full Review

10/29/2023 12:00:00 AM | Cars.com

★★★★★ jose rodriguez

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10/29/2023 12:00:00 AM | Google

★★★★★ Lucy Posey

Completed recall quickly, & aired my tires too! | Read Full Review

10/28/2023 12:00:00 AM | Google

★★★★★ Adam Carr

Rodrick was great to work with and really went above and beyond to secure our desired car. | Read Full Review

10/26/2023 12:00:00 AM | Google

★★★★★ Steve

I have purchased exclusively from Allen Samuels - Waco for many years. All employees have been very professional and helpful. My last several purchases have been with Juan Rodriguez. Mr. Rodriguez does a great job in sales and follow-up service for his clients. | Read Full Review

10/26/2023 12:00:00 AM | DealerRater

★★★★★ Steve

I have purchased exclusively from Allen Samuels - Waco for many years. All employees have been very professional and helpful. My last several purchases have been with Juan Rodriguez. Mr. Rodriguez does a great job in sales and follow-up service for his clients. | Read Full Review

10/26/2023 12:00:00 AM | Cars.com

★★★★★ mikeg

Our sales person and the sales manager were very patient and helpful. This is a top notch professional dealership. | Read Full Review

10/25/2023 12:00:00 AM | Cars.com

★★★★★ mikeg

Our sales person and the sales manager were very patient and helpful. This is a top notch professional dealership. | Read Full Review

10/25/2023 12:00:00 AM | DealerRater

★★★★★ Mike Gaines

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10/25/2023 12:00:00 AM | Google

★★★★★ Stacy Fancher

Beyond grateful & happy with the amazing, spot on service with Billy at Allen Samuels in Waco. I’ve bought several vehicles here and I’ve never had a bad experience. We came in last Wednesday after my daughter’s Jeep was totaled by a deer and were able to get an absolutely perfect replacement vehicle. Highly recommend & loyal to thi | Read Full Review

10/25/2023 12:00:00 AM | Google

★★★★★ Layce Gibson

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10/25/2023 12:00:00 AM | Google

★★★★★ Randall Martin

Allen Samuels Dodge repaired a defective lighting hitch installed by Uhaul. Local (Waco TX) Uhaul store could not help. We were leaving with a trailer in less than 24 hours. W/O an appt. Nick Carter (Service Advisor) and Chet Norvell (Technician) repaired the problem in around one hour. This was above and beyond the call of duty. | Read Full Review

10/24/2023 12:00:00 AM | Google

★★★★★ Carolina Salazar

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10/24/2023 12:00:00 AM | Google

★★★★★ Johnny REAMS

Great experience, Shawn Eitienne, Sales Consultant was very professional and knowledgeable about my purchased vehicle. Everything was very smooth and relaxing. | Read Full Review

10/24/2023 12:00:00 AM | Google

★★★★★ Maghen Hamilton

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10/24/2023 12:00:00 AM | Google

★★★★★ Roxiecoxroxie

Great service and friendly customer service All and all fast and friendly customer service ty | Read Full Review

10/23/2023 12:00:00 AM | DealerRater

★★★★★ Roxiecoxroxie

Great service and friendly customer service All and all fast and friendly customer service ty | Read Full Review

10/23/2023 12:00:00 AM | Cars.com

★★★★★ robbinlyeager

I called and they got me in and out 1 day. No inconvenience on my part! | Read Full Review

10/22/2023 12:00:00 AM | Cars.com

★★★★★ robbinlyeager

I called and they got me in and out 1 day. No inconvenience on my part! | Read Full Review

10/22/2023 12:00:00 AM | DealerRater

★★★★★ Jim Campbell

Service was performed on time and as promised. | Read Full Review

10/22/2023 12:00:00 AM | Google

★★★★★ Tom Christian

The service team corrected an issue with my rear differential. Branden was our customer service rep. He was great with communication and made this visit a really good experience. The service techs were awesome too. | Read Full Review

10/21/2023 12:00:00 AM | Google

★★★★★ Ryanne Williams

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10/19/2023 12:00:00 AM | Google

★★★★★ sly38_1

It was a good experience. The sales team did a great job and salesman went over and beyond. | Read Full Review

10/18/2023 12:00:00 AM | DealerRater

★★★★★ sly38_1

It was a good experience. The sales team did a great job and salesman went over and beyond. | Read Full Review

10/18/2023 12:00:00 AM | Cars.com

★★★★★ Nana6ss

The Allen Samuels Dodge dealership have friendly, great, and very knowledgeable staff. The associate named Collins is the best person that I know at all the service center. I would like to thank him for all of his help. | Read Full Review

10/17/2023 12:00:00 AM | Cars.com

★★★★★ Nana6ss

The Allen Samuels Dodge dealership have friendly, great, and very knowledgeable staff. The associate named Collins is the best person that I know at all the service center. I would like to thank him for all of his help. | Read Full Review

10/17/2023 12:00:00 AM | DealerRater

★★★★★ Donna Phipps

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10/14/2023 12:00:00 AM | Google

★★★★★ Debbie Smith

Rod was a fantastic person to handle my transaction. I was not there to purchase a car. I was there with my grand daughter & found the car I was looking for! Trey went to work finding my car since my grand daughter & I bought the same car! These 2 gentlemen were exceptional people! If I could give them 200 stars I would. THANK YOU fo | Read Full Review

10/14/2023 12:00:00 AM | Google

★★★★★ Henry Tucker

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10/11/2023 12:00:00 AM | Google

★★★★★ Jazmine Davis

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10/11/2023 12:00:00 AM | Google

★★★★★ Samantha Hamilton

I’m leaving this review because I’m worried about customers that don’t have sales experience getting taken advantage of. I sold cars for years and know all the tricks used to win one over on customers. I was up front about this from the start so that we could skip all the b*** s***. My sales person was Shawn Etienne. Shawn showed me | Read Full Review

10/10/2023 12:00:00 AM | Google

★★★★★ Nanette Henderson

Amanda was amazing. Polite, friendly and very helpful. She explained everything to me and was very patient with me. | Read Full Review

10/9/2023 12:00:00 AM | Google

★★★★★ sean

Fast service, timely updates and quality work. Have been there before and I'll be going back. They are currently having a buy 3 get 1 free for tires. Any make, any type. Highly encourage everyone that needs tires to get in on this. | Read Full Review

10/9/2023 12:00:00 AM | DealerRater

★★★★★ sean

Fast service, timely updates and quality work. Have been there before and I'll be going back. They are currently having a buy 3 get 1 free for tires. Any make, any type. Highly encourage everyone that needs tires to get in on this. | Read Full Review

10/9/2023 12:00:00 AM | Cars.com

★★★★★ J K

Gary as always makes getting routine maintenance and recalls easy. He is always pleasant, professional, understanding and considerate of my time. | Read Full Review

10/8/2023 12:00:00 AM | Google

★★★★★ Jason Major

Extending a thank you to Rodrick 'Hot Rod' Chapman for our new 2022 Jeep Compass. He went above and beyond . Thank you for your wonderful customer service! | Read Full Review

10/8/2023 12:00:00 AM | Google

★★★★★ Cliff Ray

Everyone dreads going to buy a new car. However, I had a really great low pressure sales experience considering this was my first RAM purchase. The team who made that happen was Shawn Etienne, Trey McDade, Ted Teague, and Leslie Gholson. They went over every detail and didn't try to push anything I didn't need in the purchase. The | Read Full Review

10/8/2023 12:00:00 AM | Google

★★★★★ Tasha Beverly

Best salesman is the HOTRod he will go over and beyond to get you in a nice reliable ride. | Read Full Review

10/5/2023 12:00:00 AM | Google

★★★★★ Lawanda Evans

My husband and I would like to thank Hot Rod for having wonderful costume service he made sure we where taken care of.Still til this day he reaches out to check to see if everything is going well with the vehicle we purchased through.Also he even contacted me just to wish me a happy birthday recently.Again thanks Hot Rod | Read Full Review

10/5/2023 12:00:00 AM | Google

★★★★★ Avila497

Friendly people, comfortable waiting area, fast service, reasonable prices and they always follow up to make sure everything is ok | Read Full Review

10/5/2023 12:00:00 AM | DealerRater

★★★★★ Avila497

Friendly people, comfortable waiting area, fast service, reasonable prices and they always follow up to make sure everything is ok | Read Full Review

10/5/2023 12:00:00 AM | Cars.com

★★★★★ Jennifer Stephens

The gentleman that helped me. Mr. Fisher was very nice and answered all my questions and concerns I had. He made sure I was able to leave with my vehicle that day knowing its the only car we had. | Read Full Review

10/4/2023 12:00:00 AM | Google

★★★★★ Emery Johnson

Mr. Rod sold me a 2017 Chevy traverse last year I've had no problems with it his service was friendly and he took care of me in my family and thank him for that | Read Full Review

10/4/2023 12:00:00 AM | Google

★★★★★ Amber Hemphill

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10/4/2023 12:00:00 AM | Google

★★★★★ Linda Homburg

Brandon communicated with me letting me know the status of our truck. Highly recommend him to take care of your vehicle. | Read Full Review

10/4/2023 12:00:00 AM | Google

★★★★★ Rachel Hernandez

It took a month to get my car back- Samantha was absolutely awful to deal with. If you go to the service department, absolutely ask for Gary. It took me calling and following up on my car to finally hear anything and I felt like it had to make so much noise to be heard. And after I got my car back I found out (unfortunately a month l | Read Full Review

10/4/2023 12:00:00 AM | Google

★★★★★ Cynthia Hooks

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10/2/2023 12:00:00 AM | Google

★★★★★ Jamie.Sparks

Can't ask for a better car buying or service experience. I bought my last 5 vehicles from this dealership and have never been treated better. Thank you Allen Samuels! | Read Full Review

10/1/2023 12:00:00 AM | DealerRater

★★★★★ Jamie.Sparks

Can't ask for a better car buying or service experience. I bought my last 5 vehicles from this dealership and have never been treated better. Thank you Allen Samuels! | Read Full Review

10/1/2023 12:00:00 AM | Cars.com

★★★★★ Sandra Marquez

Service Advisor Amada was very attentive. | Read Full Review

9/29/2023 12:00:00 AM | Google

★★★★★ Junett Noack

Enjoyed doing business with Zach! He was very polite met me at the door, when I told him what I wanted he told me all about the Pacifica. I’m very happy with my purchase & when I left he walked me to my car. | Read Full Review

9/29/2023 12:00:00 AM | Google

★★★★★ Terry Rogers

Excellent service knowledgeable sales staff would highly recommend this dealership | Read Full Review

9/28/2023 12:00:00 AM | Google

★★★★★ rwc75

Great experience. Everyone was friendly and the work on my vehicle was completed faster then expected. | Read Full Review

9/28/2023 12:00:00 AM | DealerRater

★★★★★ rwc75

Great experience. Everyone was friendly and the work on my vehicle was completed faster then expected. | Read Full Review

9/28/2023 12:00:00 AM | Cars.com

★★★★★ Evan Harder

The technicians and the service director Eric are the reason I don’t go to Mac Haik. I will choose another advisor for my next visit. | Read Full Review

9/26/2023 12:00:00 AM | Google

★★★★★ Artice Vincent

It took longer than expected but the service to air conditioning problem with my car was very good | Read Full Review

9/26/2023 12:00:00 AM | Google

★★★★★ Susana Munoz

I went in today about a possible recall that my vehicle had.. The recall guy working this morning took very good care of me and that’s why the stars that I gave are even there. HOWEVER the parts “specialist” that was sitting on the left side of the desk WAS horrible!! The recall guy sent me to parts so I could get a price quote for s | Read Full Review

9/26/2023 12:00:00 AM | Google

★★★★★ jarrewdret

Charged $1300 to tell me my misfiring FIAT 500c was broke. $1300 to tell us the same thing we had already told him but then the Service Advisor quoted an extra 10k for a fix which we declined so he said he'd tell his guy to put it back together. We arrived and BRANDEN walks with us outside and says I HOPE YOU BROUGHT A TRAILER and la | Read Full Review

9/24/2023 12:00:00 AM | DealerRater

★★★★★ jarrewdret

Charged $1300 to tell me my misfiring FIAT 500c was broke. $1300 to tell us the same thing we had already told him but then the Service Advisor quoted an extra 10k for a fix which we declined so he said he'd tell his guy to put it back together. We arrived and BRANDEN walks with us outside and says I HOPE YOU BROUGHT A TRAILER and la | Read Full Review

9/24/2023 12:00:00 AM | Cars.com

★★★★★ Kevin Hoskins

Nick was extremely helpful in getting our vehicle taken care of. | Read Full Review

9/22/2023 12:00:00 AM | Google

★★★★★ Chris Curry

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9/21/2023 12:00:00 AM | Google

★★★★★ Ken Kearns

Very good appointment | Read Full Review

9/21/2023 12:00:00 AM | Google

★★★★★ SMITTY 44

Great help all through the process of ordering a Gladiator direct from the factory. | Read Full Review

9/21/2023 12:00:00 AM | Google

★★★★★ Amy Dodson

Gary is always a pleasure to work with! He kept me informed every step of the process. Amber in rentals/loaners was wonderful to deal with too. Both making it as painless as possible! | Read Full Review

9/21/2023 12:00:00 AM | Google

★★★★★ Tommy Miller

Greatest place to do business!!! | Read Full Review

9/21/2023 12:00:00 AM | Google

★★★★★ Naomi Tess

Worked with Mr. Aj, he made the experience easy and stress free the entire process took only an hour super easy! Love my new Jeep too! This was also my second time purchasing a vehicle from him. Highly recommend stopping by! | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Bryanna Canales

Amazing staff, patient and listened to everything I had asked | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ susan k wirgau

Customer Service was great!!!!! It got towed in on a Friday and I didn’t get it until the following Saturday. Wish it would have been able to be looked at sooner. However Service was excellent and it did get fixed quickly once it was looked at. | Read Full Review

9/20/2023 12:00:00 AM | Google

★★★★★ Lance Luedeker

Collin was great. Quick turnaround and quality service. | Read Full Review

9/18/2023 12:00:00 AM | Google

★★★★★ Melanie Richard

Very efficient and friendly. | Read Full Review

9/17/2023 12:00:00 AM | Google

★★★★★ Dawn Crossland

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9/16/2023 12:00:00 AM | Google

★★★★★ dwshaw76

Good service when there was problems with Brocken equipment they came explain what was going on very clean waiting room | Read Full Review

9/15/2023 12:00:00 AM | DealerRater

★★★★★ dwshaw76

Good service when there was problems with Brocken equipment they came explain what was going on very clean waiting room | Read Full Review

9/15/2023 12:00:00 AM | Cars.com

★★★★★ Dennis Hoffman

a little exciting due to a loose hose connection, but all of the Allen Samuels representatives made an exceptional effort to get the issue resolved and me on the way home | Read Full Review

9/14/2023 12:00:00 AM | Google

★★★★★ Strider

Always friendly, knowledgeable and eager to go the extra mile to ensure full Customer satisfaction. Definitely recommend them! | Read Full Review

9/13/2023 12:00:00 AM | DealerRater

★★★★★ Strider

Always friendly, knowledgeable and eager to go the extra mile to ensure full Customer satisfaction. Definitely recommend them! | Read Full Review

9/13/2023 12:00:00 AM | Cars.com

★★★★★ Carmen Young

Gerald Harris is amazing and worked exceptionally hard to meet my needs. | Read Full Review

9/12/2023 12:00:00 AM | Google

★★★★★ mlgutierrez_76635

They listen to what their customer wants or needs. They try to help with their customers needs | Read Full Review

9/11/2023 12:00:00 AM | DealerRater

★★★★★ mlgutierrez_76635

They listen to what their customer wants or needs. They try to help with their customers needs | Read Full Review

9/11/2023 12:00:00 AM | Cars.com

★★★★★ chelseymay

Wait time wasn't too bad and everything was communicated well. Was not pressured to buy anything extra | Read Full Review

9/9/2023 12:00:00 AM | Cars.com

★★★★★ chelseymay

Wait time wasn't too bad and everything was communicated well. Was not pressured to buy anything extra | Read Full Review

9/9/2023 12:00:00 AM | DealerRater

★★★★★ Rudy Alvarez

Great service and follow up. | Read Full Review

9/8/2023 12:00:00 AM | Google

★★★★★ dennis.berry

It was a great experience from start to finish. All the staff were helpful and friendly. Special thanks to Dalton Lampley and Trey McDade. | Read Full Review

9/7/2023 12:00:00 AM | DealerRater

★★★★★ dennis.berry

It was a great experience from start to finish. All the staff were helpful and friendly. Special thanks to Dalton Lampley and Trey McDade. | Read Full Review

9/7/2023 12:00:00 AM | Cars.com

★★★★★ Karen Garrett

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9/6/2023 12:00:00 AM | Google

★★★★★ Kyle Knight

So, i dealt with Lucy mostly, and she and the team at allen samuels did a great job behind the scenes getting me into a really nice 2017 ram. It fit everything i was looking for, came at a fair price without ANY haggling. Dealt a little bit with Ramone too. I dont have perfect credit, and Lucy and the Managers didnt give up with help | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ Samantha Day

Such quick and friendly service, and loved the car wash extra! Amanda really went out of her way to make me feel valued as a Jeep owner. It really was a vast difference from past experiences at other dealerships. Made me want to always make the extra effort to bring my car to Allen Samuels every time! Thank you! | Read Full Review

9/6/2023 12:00:00 AM | Google

★★★★★ rgpena80

Excellent customer service. Fast and friendly service. I will buy my next vehicle with Allen Samuels. | Read Full Review

9/5/2023 12:00:00 AM | DealerRater

★★★★★ rgpena80

Excellent customer service. Fast and friendly service. I will buy my next vehicle with Allen Samuels. | Read Full Review

9/5/2023 12:00:00 AM | Cars.com

★★★★★ Lisa Mcdanel

We were traveling when we required prompt service with our truck. These folks jumped right on getting our new battery installed. | Read Full Review

9/4/2023 12:00:00 AM | Google

★★★★★ MH

OUTSTANDING SERVICE!!!! Great deal!, Love my new Pacifica!!!! Highly recommend this dealership! You will love Allen Samuels!! | Read Full Review

9/3/2023 12:00:00 AM | DealerRater

★★★★★ HEYYN1

Took a bad situation and made it better, had a 2015 that overheated with a catastrophic engine failure. They took care of me and got me into a new 2023 ram | Read Full Review

9/3/2023 12:00:00 AM | DealerRater

★★★★★ HEYYN1

Took a bad situation and made it better, had a 2015 that overheated with a catastrophic engine failure. They took care of me and got me into a new 2023 ram | Read Full Review

9/3/2023 12:00:00 AM | Cars.com

★★★★★ MH

OUTSTANDING SERVICE!!!! Great deal!, Love my new Pacifica!!!! Highly recommend this dealership! You will love Allen Samuels!! | Read Full Review

9/3/2023 12:00:00 AM | Cars.com

★★★★★ Sandra Davis

Zach and his crew, finance and their help, I got a great car 2017 Jeep Cherokee Lattitude, under 80,000 miles. Drives like a charm. So smooth compared to the POS Mercedes Benz I had. I floated all the way to Amarillo today after I bought it Thursday. You guys are the TOPS!?? | Read Full Review

9/2/2023 12:00:00 AM | Google

★★★★★ Alexander M. Prince

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9/1/2023 12:00:00 AM | Google

★★★★★ leon

Provided great service I couldn’t be more pleased. Brought my Wagoneer in for service was provided a new rental car, mine was serviced, washed, detailed and provided a full tank of gas. Great owning a Wagoneer. | Read Full Review

9/1/2023 12:00:00 AM | DealerRater

★★★★★ leon

Provided great service I couldn’t be more pleased. Brought my Wagoneer in for service was provided a new rental car, mine was serviced, washed, detailed and provided a full tank of gas. Great owning a Wagoneer. | Read Full Review

9/1/2023 12:00:00 AM | Cars.com

★★★★★ Dk

Took my Jeep in for its first oil change. The express oil change had me in and out of there in less than 30 minutes. | Read Full Review

8/31/2023 12:00:00 AM | Cars.com

★★★★★ Dk

Took my Jeep in for its first oil change. The express oil change had me in and out of there in less than 30 minutes. | Read Full Review

8/31/2023 12:00:00 AM | DealerRater

★★★★★ Shawn

I had an amazing purchase experience from beginning to end! My salesperson was extraordinarily knowledgeable and professional! | Read Full Review

8/30/2023 12:00:00 AM | DealerRater

★★★★★ Shawn

I had an amazing purchase experience from beginning to end! My salesperson was extraordinarily knowledgeable and professional! | Read Full Review

8/30/2023 12:00:00 AM | Cars.com

★★★★★ tee

Branden was awesome , he helped tremendously with getting me in and out . He keep me laughing and smiling the whole time I was there , great assest to the team | Read Full Review

8/29/2023 12:00:00 AM | Cars.com

★★★★★ tee

Branden was awesome , he helped tremendously with getting me in and out . He keep me laughing and smiling the whole time I was there , great assest to the team | Read Full Review

8/29/2023 12:00:00 AM | DealerRater

★★★★★ matthew.simpson

I came in for a quick lube and Colby was very prompt and courteous. He followed up with me throughout the service and even got me a free tire rotation. | Read Full Review

8/28/2023 12:00:00 AM | DealerRater

★★★★★ matthew.simpson

I came in for a quick lube and Colby was very prompt and courteous. He followed up with me throughout the service and even got me a free tire rotation. | Read Full Review

8/28/2023 12:00:00 AM | Cars.com

★★★★★ davis thigpen

I’m astounded l liked my buying experience so much! Very professional dealer from front door to when I drove off! | Read Full Review

8/27/2023 12:00:00 AM | Google

★★★★★ Mike Griffen

| Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ D Hendrix

Quick and efficient, the service staff was friendly and got my issues resolved within the promised time frame! | Read Full Review

8/26/2023 12:00:00 AM | Google

★★★★★ Tierra Shelley

| Read Full Review

8/23/2023 12:00:00 AM | Google

★★★★★ AndrewRadz

I took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review

8/21/2023 12:00:00 AM | DealerRater

★★★★★ AndrewRadz

I took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review

8/21/2023 12:00:00 AM | Cars.com

★★★★★ Ric Niemeyer

Chase King was awesome he was able to explain the Van and put up with my hard stubbornness | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ James Hackney

Very friendly, reliable, and professional. | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ Leon McElyea

Shawn is a class act!!!!! I didn't just buy 1 truck.....I returned to him at his new dealership to buy my new truck.....this is a man of his world and highly recommeneded!!!recommended!!!! GO see my man Shawn for your new vehicle needs....you won't be disappointed!!! | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ Andrew Radzikevich

I took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review

8/20/2023 12:00:00 AM | Google

★★★★★ Becky Curry

I purchased my Jeep Gladiator at Allen Samuels in Waco my sales person was Shawn Etienne! What an awesome experience! I walked in, Shawn met me at the door. We sit down and chatted. He asked me what I wanted. I told him I wanted a 4 x 4 truck, but not a big one. He said I got just the thing. He pulled it up to the front door. I drove | Read Full Review