About Allen Samuels Dodge Chrysler Jeep
Allen Samuels Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Ask About Service Contracts
- Certified Technicians
Call (254) 523-4134 today to schedule your next appointment.
Our technicians at Allen Samuels Dodge Chrysler Jeep are ready to help you!Allen Samuels Dodge Chrysler Jeep is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Allen Samuels Dodge Chrysler Jeep today at (254) 523-4134 to learn more
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★★★★★ duke2980Sales Process was great. Went very smooth and quickly. Langdon, our sales rep, was very respectful and helpful throughout the process. Would highly recommend him and the dealership. | Read Full Review4/18/2024 12:00:00 AM | Cars.com
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★★★★★ michael schornackShawn and the GM were both exceptional and everything they did to get my wife and I in a new car! I cannot Shawn and the entire team enough! | Read Full Review4/18/2024 12:00:00 AM | Cars.com
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★★★★★ Kamryn HarcrowHad a recall for a Jeep, got me in and out in a few hours. Paul’s great ???? | Read Full Review4/17/2024 12:00:00 AM | Google
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★★★★★ AlexanderService was fast and professional. No wait time at drop off. Professional and friendly staff. | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ garrywilliams720Service was real good just wish the car came with a spare tire. Not good for me and an inconvenience | Read Full Review4/15/2024 12:00:00 AM | Cars.com
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★★★★★ Scott MuesseI use Allen Samuel’s CDRJ for all my service on my Ram Diesel and Jeep Wranger. I have been using them for years and always been very happy with the service and quality of work. | Read Full Review4/14/2024 12:00:00 AM | Google
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★★★★★ JimI needed a truck fast, and Sean made it happen! There is a fifteen word minimum! | Read Full Review4/12/2024 12:00:00 AM | Cars.com
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★★★★★ JessicaM71This is the only place I get oil changes for my Dodge Ram 2500. I love their service department. Tristan went out of his way to research a couple of things for my truck. He was courteous and thorough. | Read Full Review4/11/2024 12:00:00 AM | Cars.com
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★★★★★ nmclaughlin4820It took several texts for them to finally schedule my recall. Kept dropping the ball | Read Full Review4/10/2024 12:00:00 AM | Cars.com
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★★★★★ Bruce MeeksWent in for some minor routine maintenance. The price was fair, and my truck was ready early. | Read Full Review4/7/2024 12:00:00 AM | Google
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★★★★★ Ronald CookThey did a great job. But they forgot to fix my windshield washer. | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ an4skiWe went to the dealership to look at prices to compare. Jaime introduced himself to us and left us alone to look. When I asked him to test drive my truck, he swiftly acquired the fob and off we went. I really appreciate the time he spent with us as well as the time he left us alone to make our own choice. | Read Full Review4/6/2024 12:00:00 AM | DealerRater
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★★★★★ an4skiWe went to the dealership to look at prices to compare. Jaime introduced himself to us and left us alone to look. When I asked him to test drive my truck, he swiftly acquired the fob and off we went. I really appreciate the time he spent with us as well as the time he left us alone to make our own choice. | Read Full Review4/6/2024 12:00:00 AM | Cars.com
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★★★★★ jjfast4343Great service manager and fast service. He was very professional and the building was very clean. | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ jjfast4343Great service manager and fast service. He was very professional and the building was very clean. | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ Lombardojoe54Found the truck I was looking for. They really worked hard to bring down monthly payment. | Read Full Review4/5/2024 12:00:00 AM | DealerRater
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★★★★★ Lombardojoe54Found the truck I was looking for. They really worked hard to bring down monthly payment. | Read Full Review4/5/2024 12:00:00 AM | Cars.com
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★★★★★ Carol SchuetzEveryone at Allen Samuels Dodge is great -- from the courtesy shuttle driver to Gary who patiently helped me figure out what was going on with my vehicle. | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Charlotte CoxWent in for an oil change and repair my passenger window, due to snowflake recall. And Gary got me in and out within two hours late in the evening! Staff was super polite too! | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Cynthia HooksMy experience is always top notch when I visit | Read Full Review4/3/2024 12:00:00 AM | Google
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★★★★★ Brenda TMade an appointment for an oil change and car was taken back for service right after I arrived. | Read Full Review3/31/2024 12:00:00 AM | Google
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★★★★★ Kapi TorresTook a little longer than expected, but had my vehicle good and ready as expected as well. Thank you guys!! | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Nona BlackFinally I found a dealership who takes a personal interest in fixing my Grand Wagoneer. They went above and beyond to make sure my concerns were addressed where Nyle Maxwell in Killeen disregarded. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ wayneI had app for a recall notice and I was told it would take 2 hours . But it took only 1 hour . So I was happy with that . Friendly staff and Thank you . | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ mbk4everI am taken well care of each time I take my vehicle in for service. | Read Full Review3/29/2024 12:00:00 AM | DealerRater
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★★★★★ mbk4everI am taken well care of each time I take my vehicle in for service. | Read Full Review3/29/2024 12:00:00 AM | Cars.com
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★★★★★ J TFrom setting up my appointment to picking up my truck, this was hands down the best experience. Kyle in the Service Department was exceptional and took care of me like a true neighbor! The professionalism and down to earth atmosphere made this whole process fantastic! Looking forward to getting my truck service there in the futu | Read Full Review3/27/2024 12:00:00 AM | Google
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★★★★★ Michelle DunnamI purchased my 2024 Rubicon from Langdon Brown “LB” this month. My experience with LB and his team far exceeded any expectations I had when deciding to purchase my Jeep. This Jeep has been a dream of mine for the past 20 so I had thoroughly done I all my research prior to contacting the dealership. I did not feel rushed, pressured, o | Read Full Review3/26/2024 12:00:00 AM | DealerRater
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★★★★★ Michelle DunnamI purchased my 2024 Rubicon from Langdon Brown “LB” this month. My experience with LB and his team far exceeded any expectations I had when deciding to purchase my Jeep. This Jeep has been a dream of mine for the past 20 so I had thoroughly done I all my research prior to contacting the dealership. I did not feel rushed, pressured, o | Read Full Review3/26/2024 12:00:00 AM | Cars.com
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★★★★★ Casey 2 GunsTheir Website is awful. no about os ad-blockers or popup blockers can stop their popups. about half my screen was covered in all the right areas to stop me for viewing the inventory. just when I had enough a window covered the whole screen and demanded my contact info to continue viewing the site. I have learned nothing about the inv | Read Full Review3/26/2024 12:00:00 AM | Google
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★★★★★ James BramellFrom start to finish my time and input was valued and I felt like my vehicle was important to the staff. The service writer was friendly efficient and courteous. All of the staff I spoke with were polite and friendly. Considering the current economy I felt the price was reasonable and fair. When I need more work done, it's a jeep so | Read Full Review3/23/2024 12:00:00 AM | Google
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★★★★★ David Williamsonvery smooth and exceptionally easy purchase. Will be back for the next truck! | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ shallQuick, excellent service. I use on a regular basis and have always been pleased with the quality. | Read Full Review3/21/2024 12:00:00 AM | DealerRater
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★★★★★ shallQuick, excellent service. I use on a regular basis and have always been pleased with the quality. | Read Full Review3/21/2024 12:00:00 AM | Cars.com
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★★★★★ Lonnie UnderbergLooking at vehicles were way off what my vehicle was worth. Did not even offer another deal. Sales person was good, sales manager all about the dollar. | Read Full Review3/21/2024 12:00:00 AM | Google
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★★★★★ dustinService department is always great! Fast, efficient, and very communicative. Very professional and top quality work. | Read Full Review3/20/2024 12:00:00 AM | DealerRater
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★★★★★ dustinService department is always great! Fast, efficient, and very communicative. Very professional and top quality work. | Read Full Review3/20/2024 12:00:00 AM | Cars.com
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★★★★★ Bruce GietzenHad a tire blowout and Allen Samuel’s got a replacement same day at 5:30 pm and put the new tire on, even set my temporary spare back in its place! Great service, good price! Thank you Allen Samuels DCJ Ram! | Read Full Review3/18/2024 12:00:00 AM | Google
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★★★★★ Bobby McdanielsNick Carter did a great job of informing me with the progress of the repairs and the long wait on Endurance to pay the repairs. It was a stressful 3 days. Thank y'all. The truck is running great | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ jassmittyFinished on time. Courteous service. Knowledgeable service rep. Reasonably priced service. Courtesy vehicle transportation to and from work was great! | Read Full Review3/17/2024 12:00:00 AM | DealerRater
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★★★★★ jassmittyFinished on time. Courteous service. Knowledgeable service rep. Reasonably priced service. Courtesy vehicle transportation to and from work was great! | Read Full Review3/17/2024 12:00:00 AM | Cars.com
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★★★★★ Penny HoppeTom Lalley is great! Always answered my texts and questions, kept me informed. He is an asset to the service dept. Super nice guy all around. Thank u for fixing my Jeep. I know parts can be an issue, and it did take longer than expected; however that is happening everywhere right now. I was happy to have my vehicle back and running g | Read Full Review3/16/2024 12:00:00 AM | Google
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★★★★★ Arvis CopleyGREAT dealership. I have had experience with them in the past. Always from back around 1981 - 1986. Always a great experience working with them. Same professional and courteous service today as it was back then. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ awcopWent to service department to get the new 67A recall done. They got my Ram and did what ever they did and had it back to me in less than an hour. Great dealership. | Read Full Review3/15/2024 12:00:00 AM | DealerRater
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★★★★★ awcopWent to service department to get the new 67A recall done. They got my Ram and did what ever they did and had it back to me in less than an hour. Great dealership. | Read Full Review3/15/2024 12:00:00 AM | Cars.com
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★★★★★ Lisa EcklesBey respectfully and took care of my need | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ BrittBGerald Harris is very professional, he did a great job assisting me in getting the vehicle I really wanted. I’m a repeat customer and I will always come see Gerald. | Read Full Review3/13/2024 12:00:00 AM | DealerRater
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★★★★★ BrittBGerald Harris is very professional, he did a great job assisting me in getting the vehicle I really wanted. I’m a repeat customer and I will always come see Gerald. | Read Full Review3/13/2024 12:00:00 AM | Cars.com
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★★★★★ Stephanie Moses LuedkeLove this dealership. No haggle pricing. Everyone from the saleperson,Chris, to the financing lady in the back were great! Love the Jeep compass that I purchased. And the follow up with my purchase has been exceptional. | Read Full Review3/10/2024 12:00:00 AM | Google
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★★★★★ bivenswflI tried them out twice. The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used Kelley Blue Book to get the trade-in value of my vehicle and purchase another vehicle. Lo and behold, there was over ten thousand dollars in difference between the | Read Full Review3/10/2024 12:00:00 AM | DealerRater
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★★★★★ bivenswflI tried them out twice. The first time was okay, a 3-star sale. I came back a year later to do more business, and they must have thought I would not do my homework. I used Kelley Blue Book to get the trade-in value of my vehicle and purchase another vehicle. Lo and behold, there was over ten thousand dollars in difference between the | Read Full Review3/10/2024 12:00:00 AM | Cars.com
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★★★★★ Casey HubbleThis dealership has terrible customer service at times. The GM has his work cut out for him, but, I wish him well. | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Annette FayVery pleasant and professional experience. Juan was a joy to work with! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Natasha WrightGreat customer service and communication. I received my car back in a timely manner. I could tell my car had been detailed it was super clean inside and out. Allan Samuels employees really take care of their customers. You all are a 5+ stars in my book. Jadon W. is awesome! | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Jose GarciaOrdered some parts worth over 400$ they never arrived | Read Full Review3/8/2024 12:00:00 AM | Google
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★★★★★ Nancy HurstGreat service! Completed in good time. | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Carmen YoungEverything was very fast and efficient | Read Full Review3/6/2024 12:00:00 AM | Google
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★★★★★ Roxanne BondRamon was amazing! Called him needing a vehicle and he told me they just got one that made him think of me. The truck is PERFECT and his customer service is through the roof. He blew my expectations out of the water. This has been the least stressful buying experience! THANK YOU RAMON! | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Jháy Be FreestylinSad! They won't help people for nothing if credit isn't good I regret coming here to seek help in need of a car! It's all about money to them! Everyone has a better chance going out of town??????? I came here and got my family's hopes up for nothing!?? | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Russell WillbanksHands down the best dealership in Texas! They were very professional and not pushy. They were excellent in providing top customer service as well! | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ Tiffany HarwellSuch a great experience with Lucy and all staff who helped!!!!!!! Definitely recommending them to everyone! | Read Full Review3/2/2024 12:00:00 AM | Google
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★★★★★ JacksonPurchased two autos there and Gerald is the best. Listens to what you are looking for and the price range. He works very hard to find what you want. | Read Full Review2/29/2024 12:00:00 AM | DealerRater
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★★★★★ JacksonPurchased two autos there and Gerald is the best. Listens to what you are looking for and the price range. He works very hard to find what you want. | Read Full Review2/29/2024 12:00:00 AM | Cars.com
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★★★★★ olv_1793They helped me with everything I needed answered all the questions I had and worked very hard on getting me the deal i wanted. | Read Full Review2/28/2024 12:00:00 AM | Cars.com
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★★★★★ olv_1793They helped me with everything I needed answered all the questions I had and worked very hard on getting me the deal i wanted. | Read Full Review2/28/2024 12:00:00 AM | DealerRater
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★★★★★ mack_gradyCollin is an outstanding expert with automobiles, especially with my 6-speed Jeep Wrangler. I've never had better service. He knows ALL the details about Jeeps. I'm an engineering professor at Baylor (and previously at UT Austin for 29 years), and know that he would make a fine engineer! Make sure that everybody at the office knows t | Read Full Review2/26/2024 12:00:00 AM | DealerRater
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★★★★★ mack_gradyCollin is an outstanding expert with automobiles, especially with my 6-speed Jeep Wrangler. I've never had better service. He knows ALL the details about Jeeps. I'm an engineering professor at Baylor (and previously at UT Austin for 29 years), and know that he would make a fine engineer! Make sure that everybody at the office knows t | Read Full Review2/26/2024 12:00:00 AM | Cars.com
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★★★★★ Rosinup1Very pleasant buying experience, Erick Carrillo our salesman was courteous and very knowledgeable. Leslie Cooper-Gholson in finance was exceptionally helpful even beating a deadline of an upcoming holiday. I’m 77 years old and this was the best car buying experience I’ve had. Thank you to the whole team that made it happen. | Read Full Review2/25/2024 12:00:00 AM | Cars.com
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★★★★★ Rosinup1Very pleasant buying experience, Erick Carrillo our salesman was courteous and very knowledgeable. Leslie Cooper-Gholson in finance was exceptionally helpful even beating a deadline of an upcoming holiday. I’m 77 years old and this was the best car buying experience I’ve had. Thank you to the whole team that made it happen. | Read Full Review2/25/2024 12:00:00 AM | DealerRater
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★★★★★ jeffgkyleVery friendly and knowledgeable staff. Service was performed in a timely manner. I will continue to bring my truck in for services. | Read Full Review2/24/2024 12:00:00 AM | DealerRater
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★★★★★ jeffgkyleVery friendly and knowledgeable staff. Service was performed in a timely manner. I will continue to bring my truck in for services. | Read Full Review2/24/2024 12:00:00 AM | Cars.com
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★★★★★ ginger76712Amanda always provides me with truly good service. She listens as I inform her about replacing wife's Renagade pure junk wheel lug bolts with super high quality one-piece steel bolts. One would think by now Chrysler would figure out they have a problem. | Read Full Review2/22/2024 12:00:00 AM | Cars.com
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★★★★★ ginger76712Amanda always provides me with truly good service. She listens as I inform her about replacing wife's Renagade pure junk wheel lug bolts with super high quality one-piece steel bolts. One would think by now Chrysler would figure out they have a problem. | Read Full Review2/22/2024 12:00:00 AM | DealerRater
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★★★★★ H. P. WheelerEverything is working good now. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Luevada PoseyGreat service and great customer service! Thanks Tom! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Curtis PerryProfessional, timely, considerate, friendly. Consumer oriented service | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Casey HubbleThis dealership has terrible customer service. I wish I had never bought a new car from them. If you complain they are very vindictive. I'm proceeding with the BBB and State of Texas DMV. | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ HubbleAbsolutely the worst service I have every received. Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recommend buying a car here let alone relying on them to provide quick courteous service. | Read Full Review2/21/2024 12:00:00 AM | DealerRater
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★★★★★ HubbleAbsolutely the worst service I have every received. Told me it would be a week to even diagnoze my vehicle. If you complain about this dealership, watch out they are very vindictive. I would not recommend buying a car here let alone relying on them to provide quick courteous service. | Read Full Review2/21/2024 12:00:00 AM | Cars.com
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★★★★★ Rick MaddoxNeeded oil change while traveling. They serviced my vehicle quickly and professionally. They even washed my vehicle for me . Thank you | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Jayj AprilsThis place sucks. The service department especially . I would not ever take my truck back here. Was here for 6plus months . Come to pick it up and it’s in the SAME condition. Very disappointed in service and especially TED… stay far far far away from service department. | Read Full Review2/16/2024 12:00:00 AM | Google
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★★★★★ Kimberlee PattersonHad a very good experience because of a very helpful sales representative named Ramon. Even after the sale was finalized he went above and beyond and worked very hard to iron out some difficulties I had. | Read Full Review2/15/2024 12:00:00 AM | Google
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★★★★★ Zane_sommerEveryone at the dealership is helpful and attentive to my needs! I would never go to another dealership. Great service for years! | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ doncosterisonSamantha is a person that ya'll need to keep. She has gone out of her way to make sure my vehicle needs are taken care of and any problems are addressed | Read Full Review2/13/2024 12:00:00 AM | DealerRater
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★★★★★ doncosterisonSamantha is a person that ya'll need to keep. She has gone out of her way to make sure my vehicle needs are taken care of and any problems are addressed | Read Full Review2/13/2024 12:00:00 AM | Cars.com
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★★★★★ Zane_sommerEveryone at the dealership is helpful and attentive to my needs! I would never go to another dealership. Great service for years! | Read Full Review2/13/2024 12:00:00 AM | Cars.com
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★★★★★ StarrCollin and Tristan are wonderful individuals and take great care of their customers. Thank you for taking care of my vehicle. | Read Full Review2/12/2024 12:00:00 AM | Cars.com
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★★★★★ StarrCollin and Tristan are wonderful individuals and take great care of their customers. Thank you for taking care of my vehicle. | Read Full Review2/12/2024 12:00:00 AM | DealerRater
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★★★★★ David RoyalI have bought two new Jeeps from Kristen Whittle, and my son bought another new Jeep from her. Great sales agent that puts the customer first! | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ Suzette LockwoodGary in the service department is always a pleasure to work with. He's patient, honest and represents Allen Samuels Dodge well. | Read Full Review2/11/2024 12:00:00 AM | Google
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★★★★★ dandlroyal88Great sales service. My son and I bought new Jeeps on the same day. Kristen did an outstanding job finding what both of us needed and followed up after the sale to make sure we were completely satisfied! | Read Full Review2/10/2024 12:00:00 AM | DealerRater
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★★★★★ dandlroyal88Great sales service. My son and I bought new Jeeps on the same day. Kristen did an outstanding job finding what both of us needed and followed up after the sale to make sure we were completely satisfied! | Read Full Review2/10/2024 12:00:00 AM | Cars.com
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★★★★★ William HowardQuick service, no problems whatsoever | Read Full Review2/9/2024 12:00:00 AM | Google
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★★★★★ Layce GibsonGreat customer service and quick turnaround time on my tire rotation and oil change. Collin and Eric were great to work with. Thank you. | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Ashley SmithPaul did a great job getting my car in on time and it was done on time! I will be bringing my car back to Allen Samuels from now on for service! | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Parker DavidsonThe service is so slow, and they never get repairs done on time. Go somewhere else if you can | Read Full Review2/6/2024 12:00:00 AM | Google
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★★★★★ Ryan TremontQuickest, easiest car buying experience in my entire life. I spent less than 20 minutes in the dealership. Seems like I met everyone at the dealership in a very short time, they all just wanted to know if I was having a pleasant experience and offering any assistance. The GM, Ted Teague even came out to visit with me and make sure I | Read Full Review2/5/2024 12:00:00 AM | Google
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★★★★★ martyschoenGREAT customer experience! Billy Holt and Leslie Cooper-Gholson were tremendous in finding my wife the perfect vehicle and then making it a great day for her when we came to pick it up! Can't thank you both enough! | Read Full Review2/5/2024 12:00:00 AM | DealerRater
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★★★★★ martyschoenGREAT customer experience! Billy Holt and Leslie Cooper-Gholson were tremendous in finding my wife the perfect vehicle and then making it a great day for her when we came to pick it up! Can't thank you both enough! | Read Full Review2/5/2024 12:00:00 AM | Cars.com
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★★★★★ johnExcellent service team Impressed with Knowledge of the Vehicle and quick turn around time on the repair | Read Full Review2/2/2024 12:00:00 AM | Cars.com
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★★★★★ johnExcellent service team Impressed with Knowledge of the Vehicle and quick turn around time on the repair | Read Full Review2/2/2024 12:00:00 AM | DealerRater
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★★★★★ Matt SingletonI bought a 2023 dodge Ram from here and it was the biggest mistake I made. The salesman didn’t go over everything about the truck with me before I purchased the vehicle. He rushed the whole process and told me what I wanted to hear just to make a sale. I was told that my truck was good on fuel mileage. Its a v6 and I get worse fuel m | Read Full Review2/2/2024 12:00:00 AM | Google
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★★★★★ rodrick.chapmanthecarguyThis dealership is great. The staff and employees are always friendly. I would definitely recommend them to anyone anytime | Read Full Review2/1/2024 12:00:00 AM | DealerRater
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★★★★★ Saddle3016I was having problems updating my uconnect. I brought it in and it was fixed. I always get prompt good service when needed! | Read Full Review2/1/2024 12:00:00 AM | DealerRater
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★★★★★ rodrick.chapmanthecarguyThis dealership is great. The staff and employees are always friendly. I would definitely recommend them to anyone anytime | Read Full Review2/1/2024 12:00:00 AM | Cars.com
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★★★★★ Saddle3016I was having problems updating my uconnect. I brought it in and it was fixed. I always get prompt good service when needed! | Read Full Review2/1/2024 12:00:00 AM | Cars.com
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★★★★★ Emily R.Zach and the team made the purchase a smooth and easy process. Everyone was very nice and easy to work with. | Read Full Review1/31/2024 12:00:00 AM | Cars.com
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★★★★★ Emily R.Zach and the team made the purchase a smooth and easy process. Everyone was very nice and easy to work with. | Read Full Review1/31/2024 12:00:00 AM | DealerRater
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★★★★★ Andrew B ChurchOur concierge and buying ambassador, Ramon Medina, was sharp, on point and accommodating to my desire to purchase a Jeep Gladiator 3.6L V6 with manual transmission — a vehicle that is not in great supply these days. Medina walked us through the process, got me a great price and even took time out of his day to deliver the Jeep to my | Read Full Review1/30/2024 12:00:00 AM | Google
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★★★★★ ghegarWant to please and do whatever it takes to make you know about your new purchase. Full of gas and squeaky clean.... | Read Full Review1/29/2024 12:00:00 AM | DealerRater
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★★★★★ ghegarWant to please and do whatever it takes to make you know about your new purchase. Full of gas and squeaky clean.... | Read Full Review1/29/2024 12:00:00 AM | Cars.com
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★★★★★ Richardsonscotty88Very nice people prices are lowest around very knowledgeable people what they sale,it was a very pleasant experience. | Read Full Review1/28/2024 12:00:00 AM | Cars.com
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★★★★★ Richardsonscotty88Very nice people prices are lowest around very knowledgeable people what they sale,it was a very pleasant experience. | Read Full Review1/28/2024 12:00:00 AM | DealerRater
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★★★★★ Z2sale007Great customer service even after the sale. I would recommend Chris for all your auto needs. | Read Full Review1/26/2024 12:00:00 AM | DealerRater
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★★★★★ Z2sale007Great customer service even after the sale. I would recommend Chris for all your auto needs. | Read Full Review1/26/2024 12:00:00 AM | Cars.com
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★★★★★ nobukofoleyAllen Samual provide Great an Excellent services. I only trust Allen Samual with my car!!! | Read Full Review1/25/2024 12:00:00 AM | Cars.com
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★★★★★ reshanettehoustonThey're awesome!!! They know how to get you in and get you out!! I would most DEFINITELY recommend the dealership to anyone... | Read Full Review1/25/2024 12:00:00 AM | Cars.com
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★★★★★ nobukofoleyAllen Samual provide Great an Excellent services. I only trust Allen Samual with my car!!! | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ reshanettehoustonThey're awesome!!! They know how to get you in and get you out!! I would most DEFINITELY recommend the dealership to anyone... | Read Full Review1/25/2024 12:00:00 AM | DealerRater
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★★★★★ aajeterbugThis dealership is great! Everything about buying my vehicle was perfect. I'm very pleased! They were very nice! | Read Full Review1/24/2024 12:00:00 AM | DealerRater
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★★★★★ aajeterbugThis dealership is great! Everything about buying my vehicle was perfect. I'm very pleased! They were very nice! | Read Full Review1/24/2024 12:00:00 AM | Cars.com
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★★★★★ Raedene HedgesPrompt, courteous service and explained accurately | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Jackie EasthomGreat service! They helped me get into a car I didn’t even think was possible. They were patient with us and extremely helpful! | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Carolyn GrishamI use Allen Samuel's Dodge for my Dodge pickup. They have always treated me right and I recommend them for anyone needing work on their vehicle. | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ abraham05071978I was concerned that I would be without my car for a long time, due to the fact that the dealer told me the parts were backordered 45 days. However, once I called Wave, my case manger immediately went to work, got parts to the dealership and got my car fixed. She was exceptional. | Read Full Review1/21/2024 12:00:00 AM | Google
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★★★★★ Mark donaldsonGrateful to get my car back after 3 months. I had to wait over 2 weeks before I was issued a loaner. | Read Full Review1/20/2024 12:00:00 AM | Google
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★★★★★ Regie HudginsEmployee was prompt and friendly | Read Full Review1/18/2024 12:00:00 AM | Google
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★★★★★ jennieellis12Zach (Slim) was wonderful to work with!! We are loving our new Wagoneer. Everyone in financing was also great to work with. | Read Full Review1/15/2024 12:00:00 AM | DealerRater
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★★★★★ jennieellis12Zach (Slim) was wonderful to work with!! We are loving our new Wagoneer. Everyone in financing was also great to work with. | Read Full Review1/15/2024 12:00:00 AM | Cars.com
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★★★★★ Tina GreenAppreciate that they value my time and are quick with oil changes | Read Full Review1/14/2024 12:00:00 AM | Google
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★★★★★ cmbsjdShawn (ET) was incredible!!!!! We love our Ram truck!!!!! Finance guy (Perez) was also fabulous. Thanks for a very pleasant experience. | Read Full Review1/12/2024 12:00:00 AM | DealerRater
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★★★★★ cmbsjdShawn (ET) was incredible!!!!! We love our Ram truck!!!!! Finance guy (Perez) was also fabulous. Thanks for a very pleasant experience. | Read Full Review1/12/2024 12:00:00 AM | Cars.com
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★★★★★ Kimberly BlairGreat service. Fast response. Got me approved and in a vehicle | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Wendy MalerDalton was wonderful to deal with! Communication was excellent I appreciate their attentiveness and dedication to finding the right vehicle for me. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ RippinTxLips RippinTxLipsBest service and people I have ever encountered. I wouldn't and I won't go anywhere else. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Amanda CunninghamGary is wonderful. Always answered my questions and his customer service is exceptional! Thank you for always taking care of us. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Jennifer SpainCustomer service was amazing from the time we pulled in. Everyone there is very nice and they know what you want and get it done. | Read Full Review1/9/2024 12:00:00 AM | Google
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★★★★★ James SchniersAbsolutely the greatest experience from start to finish, Junior did a fantastic job as he always has with our prior purchases. I highly recommend Allen Samuels Dodge to everyone looking for a smooth transaction and great salesmanship be sure and ask for Junior | Read Full Review1/4/2024 12:00:00 AM | Google
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★★★★★ robby weatherbyBillie and Leslie both are great to deal with. Very professional and fast processes. | Read Full Review1/2/2024 12:00:00 AM | Google
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★★★★★ John AndersonThey got my van running like a top | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Mer Heffner-BrownDJ, Chris, and Leslie were all wonderful during our car purchase experience!! I have a very happy daughter with a brand new Jeep Grand Cherokee!! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Chris WhitneyAllen Samuels is an excellent car dealership! I’ve dealt with many others and Allen Samuels is by far the best experience I’ve had! | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ Robert SiboleEveryone was very pleasant to deal with and went out of their way to make a deal happen | Read Full Review12/30/2023 12:00:00 AM | Google
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★★★★★ tammykThe entire experience was quick and efficiently.handled. I would definitely recommend the dealership to friends and family. | Read Full Review12/29/2023 12:00:00 AM | DealerRater
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★★★★★ tammykThe entire experience was quick and efficiently.handled. I would definitely recommend the dealership to friends and family. | Read Full Review12/29/2023 12:00:00 AM | Cars.com
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★★★★★ Ray SkidmoreI was very pleased with the service provided by Samantha. She got my problem fixed in 15 minutes. | Read Full Review12/25/2023 12:00:00 AM | Google
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★★★★★ susan_k_smithMy Oil Change was reasonably priced, I received quick service. The check list was helpful. | Read Full Review12/23/2023 12:00:00 AM | DealerRater
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★★★★★ susan_k_smithMy Oil Change was reasonably priced, I received quick service. The check list was helpful. | Read Full Review12/23/2023 12:00:00 AM | Cars.com
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★★★★★ felicia DunnOne of the best experience that I have ever had In purchasing a Car Dalton is the best. He's, a great sales person. I'll be back for my next purchase in the future. Shout out to Dalton | Read Full Review12/21/2023 12:00:00 AM | Google
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★★★★★ mskylesThe process went quickly, which is saying a lot for a car purchase. Chris listened to what we wanted and got us a good deal on the car. | Read Full Review12/20/2023 12:00:00 AM | DealerRater
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★★★★★ mskylesThe process went quickly, which is saying a lot for a car purchase. Chris listened to what we wanted and got us a good deal on the car. | Read Full Review12/20/2023 12:00:00 AM | Cars.com
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★★★★★ Vesalius Goldrecommend avoiding this shop at all cost for repairs on current model years due to lack of parts availability from Detroit and their inflexibility in using substitute vendors. under these circumstances even if that causes a warranty problem it should be waived because there's no way someone should be out of their vehicle for weeks to | Read Full Review12/17/2023 12:00:00 AM | Google
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★★★★★ PAUL ELLINGTONGARY REYNOLDS AND AMANDA LARSON ARE GREAT ADVISORS AND VERY INFORMATIVE, WORKED WITH MY AFTERMARKET WARRANTY LIKE A PRO. | Read Full Review12/16/2023 12:00:00 AM | DealerRater
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★★★★★ PAUL ELLINGTONGARY REYNOLDS AND AMANDA LARSON ARE GREAT ADVISORS AND VERY INFORMATIVE, WORKED WITH MY AFTERMARKET WARRANTY LIKE A PRO. | Read Full Review12/16/2023 12:00:00 AM | Cars.com
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★★★★★ pod53Recent service visit; Nick kept me updated throughout the service and even followed up the day after I brought my truck home. The power running boards that were installed are working perfectly. Thank you! | Read Full Review12/15/2023 12:00:00 AM | Cars.com
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★★★★★ pod53Recent service visit; Nick kept me updated throughout the service and even followed up the day after I brought my truck home. The power running boards that were installed are working perfectly. Thank you! | Read Full Review12/15/2023 12:00:00 AM | DealerRater
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★★★★★ Tay LynnVery good experience the staff was extremely friendly and helpful and always answered any questions I had in a friendly and timely manner. Branden was a great help and did a very good job. They took great care of my car! | Read Full Review12/15/2023 12:00:00 AM | Google
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★★★★★ Marianne furlongDalton Lampley is an amazing salesman ! You got a keeper there | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Jessica ThigpenI had a fantastic experience with Dalton Lampley. His professionalism and extensive knowledge about the cars were impressive. They were transparent about pricing and made the entire process smooth. Overall, a positive experience and I'd recommend Dalton for their expertise and professionalism. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Brittney ArnoldDalton was amazing. Very knowledgeable and helpful | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Jack PhilippDalton Lampley has great customer service. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Lacey DrewDalton was great! Very knowledgeable! I wouldn't by my car from anyone else! | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Denise NorsI went in a few weeks ago just to see what kind of car my daughter might like for a future purchase. Our salesperson, Dalton Lampley, was very informative and answered all of our questions. He was very professional about everything. When we return, we will definitely be asking for him. | Read Full Review12/14/2023 12:00:00 AM | Google
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★★★★★ Ted TeagueDealership has caring people and they work hard to take care of customers. Bought a set of tires and a front end alignment. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Y CalhounMy 2014 Dodge Challenger has been in the shop multiple times for recalls & one major repair but there is never a loaner available. They have kept our car for more than a week each time so we're having to pay for rides. It would just be nice for them to be more considerate. I appreciate taking time if the repair is done right but we'v | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ jccarter02911Allen Samuels Dodge RAM has always done a great job on our truck and Promaster. They went above and beyond in fixing an issue with my gas tank after other dealerships had messed up the repair. Thank you Allen Samuels Dodge RAM and my service advisor, Brandon! | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Mel BoAlways excellent service. Easy check - in, quick service, very courteous staff. I've returned for years because they're always informative & give fair ideas for pricing. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Wendy SherrodGary was awesome and made sure everything was perfect on my grand wagoner. The service was wonderful and I will most definitely be back for my next service!! | Read Full Review12/2/2023 12:00:00 AM | DealerRater
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★★★★★ Wendy SherrodGary was awesome and made sure everything was perfect on my grand wagoner. The service was wonderful and I will most definitely be back for my next service!! | Read Full Review12/2/2023 12:00:00 AM | Cars.com
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★★★★★ yzracer357Always feel welcome here! Very friendly staff that goes above and beyond to make customers feel like family. | Read Full Review11/29/2023 12:00:00 AM | DealerRater
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★★★★★ yzracer357Always feel welcome here! Very friendly staff that goes above and beyond to make customers feel like family. | Read Full Review11/29/2023 12:00:00 AM | Cars.com
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★★★★★ LTService and sales personnel are friendly, helpful and professional. Each experience at the dealership has been top notch! | Read Full Review11/28/2023 12:00:00 AM | Cars.com
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★★★★★ LTService and sales personnel are friendly, helpful and professional. Each experience at the dealership has been top notch! | Read Full Review11/28/2023 12:00:00 AM | DealerRater
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★★★★★ JNS1951For the first time since having this vehicle it would not start / crank. After having it towed in to the service department, it was only in need of a new battery. | Read Full Review11/27/2023 12:00:00 AM | DealerRater
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★★★★★ Lesley PlemonsBig shout out to Rodrick for his excellent customer service. Loving my new truck. | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ JNS1951For the first time since having this vehicle it would not start / crank. After having it towed in to the service department, it was only in need of a new battery. | Read Full Review11/27/2023 12:00:00 AM | Cars.com
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★★★★★ Stephanie MeltonGreat experience…thanks for all the help Shawn! | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Rae RaeAldo, my sales rep, was very friendly and professional. I looked at and compared several vehicles, over multiple days, before making my decision. He was pleasant for the entire process, answered every question, and made sure I was happy with the decision after the purchase. I had a great experience and will recommend Allen Samuels to | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ King WilsonAwesome experience. Amanda and the team were great and informative. | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Trina LewisWe bought a 2022 dodge ram 2500 and the company husband works for has a purchase plan that we will receive a 2% less than invoice on any dodge, after letting the salesman know that that is the option we want to use he continued to tell us that they will beat that deal. This was a Saturday, Monday I called and talled to the finance | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ ldvswaters507Sean provided excellent service by answering all my questions and showing us the vehicle we decided to purchase. | Read Full Review11/23/2023 12:00:00 AM | DealerRater
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★★★★★ ldvswaters507Sean provided excellent service by answering all my questions and showing us the vehicle we decided to purchase. | Read Full Review11/23/2023 12:00:00 AM | Cars.com
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★★★★★ Bill HoggardProfessional staff and talented technicians. Timely service, fair pricing, and so far everything is working correctly. Samantha and Brandon were pros. | Read Full Review11/19/2023 12:00:00 AM | DealerRater
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★★★★★ HPWJrIn and out swiftly taking care of two issues. I waited and got my car back in thirty minutes. | Read Full Review11/19/2023 12:00:00 AM | DealerRater
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★★★★★ Bill HoggardProfessional staff and talented technicians. Timely service, fair pricing, and so far everything is working correctly. Samantha and Brandon were pros. | Read Full Review11/19/2023 12:00:00 AM | Cars.com
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★★★★★ HPWJrIn and out swiftly taking care of two issues. I waited and got my car back in thirty minutes. | Read Full Review11/19/2023 12:00:00 AM | Cars.com
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★★★★★ Jháy Be FreestylinDon't get me wrong hotrod got me a 2023 Dodge Charger SXT. Yes it's new but man these payments are ridiculous $996.00 a month plus insurance $216 almost 1200 !ma month. I literally wanna just drop this car off and tell them to keep it. Allen samuels is ripping people off on that APR% and car note payments. It's sad for the first tim | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ ron boisvertBranden was an exceptional service advisor took care of all my needs Even took care of some unexpected problems. Thank you. Branden | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Johnathan NeisingerTons of complications that all equaled out to a wonderful experience. A warranty company through AutoNation Chevrolet was giving me problems that they did not want to replace lifters and a camshaft on my dodge ram, and it was sent to ALLEN SAMUELS Dodge of Waco. I was assigned a service advisor. Gary and he was able to talk to the wa | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Maghen HamiltonThey will fill your car up for you when mistakes were made on their part. | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ LTI found the service department staff to be friendly and helpful. I will definitely return. | Read Full Review11/10/2023 12:00:00 AM | DealerRater
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★★★★★ LTI found the service department staff to be friendly and helpful. I will definitely return. | Read Full Review11/10/2023 12:00:00 AM | Cars.com
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★★★★★ lornaEasy oil service experience. Fast greeting and updates on the service. Clean waiting area and thanks for the car wash! | Read Full Review11/8/2023 12:00:00 AM | DealerRater
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★★★★★ lornaEasy oil service experience. Fast greeting and updates on the service. Clean waiting area and thanks for the car wash! | Read Full Review11/8/2023 12:00:00 AM | Cars.com
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★★★★★ Majdi SalhabSuper professional and nick at service did a great job helping us.thank you guys. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Clay WatkinsAll I know is that I own two very old jeeps. Every time I bring them in for service and deal with anyone in the service department or James in the parts department I’m treated like I just bought a brand new top-of-the-line jeep vehicle. The staff are always so pleasant and professional acting towards me and quick to respond when I dr | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Jesus SaucedoTook my truck for service and the top engine cover was missing screws. Took it back and they didn’t have the screws and they had to order them. Couldn’t wait because I was moving to Amarillo and told the service person to mail them to me. She agreed but never received them. | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ Jason PorterI purchased my car remotely. Could have been nerve racking, but they made it easy. | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ FrankYou have courteous and knowledgeable employees that are always ready to help and get things done. | Read Full Review11/6/2023 12:00:00 AM | DealerRater
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★★★★★ FrankYou have courteous and knowledgeable employees that are always ready to help and get things done. | Read Full Review11/6/2023 12:00:00 AM | Cars.com
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★★★★★ EmmettGreat, speedy and professional service. Was able to get my car in and take care of the maintenance even though I came in close to closing time. | Read Full Review11/5/2023 12:00:00 AM | Cars.com
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★★★★★ mischief75672Very pleased with the salesman and the finance man. 100% satisfied customer. Will be utilizing the service department. | Read Full Review11/5/2023 12:00:00 AM | Cars.com
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★★★★★ EmmettGreat, speedy and professional service. Was able to get my car in and take care of the maintenance even though I came in close to closing time. | Read Full Review11/5/2023 12:00:00 AM | DealerRater
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★★★★★ mischief75672Very pleased with the salesman and the finance man. 100% satisfied customer. Will be utilizing the service department. | Read Full Review11/5/2023 12:00:00 AM | DealerRater
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★★★★★ Martha CurryEveryone was very friendly and helpful. Service was very fast. They have a very nice waiting area with bottled water, cold drinks, juice, coffee and snacks plus the tv. | Read Full Review11/3/2023 12:00:00 AM | Google
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★★★★★ samschnell24The salesman Shawn Etienne was truly a pleasure to work with. Shawn went above and beyond to obtain the Wagoneer, which the model and specs we wanted was particularly difficult for other dealerships in the area to locate. Shawn has checked on us since the purchase multiple times, and makes us feel valued. | Read Full Review11/3/2023 12:00:00 AM | DealerRater
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★★★★★ samschnell24The salesman Shawn Etienne was truly a pleasure to work with. Shawn went above and beyond to obtain the Wagoneer, which the model and specs we wanted was particularly difficult for other dealerships in the area to locate. Shawn has checked on us since the purchase multiple times, and makes us feel valued. | Read Full Review11/3/2023 12:00:00 AM | Cars.com
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★★★★★ Nicole N'ColeSalesman Chris Hopkins Jr. made the new vehicle search easy. He’s informative, courteous, and knowledgeable. He followed up with me to see if I had any questions or concerns. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Larry WittNice to have a ride home after dropping off my truck. Repair was well done and service was friendly. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Albert WittschenThey were very courteous and knowledgeable. They knew what needed to be done and did it If you are looking for a dealership that stands behind what they say it's Allen Samuel s Dodgers. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Julie BrownTom was fantastic as well as the repair technicians. Work was diagnosed and completed in record time | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Maghen HamiltonCustomer service is the worst. Editing my review because the manager left his number and asked to call. I’ve called 4 times. Left multiple voicemails. My car has been in “service” since September and here we are November 2nd. | Read Full Review11/2/2023 12:00:00 AM | Google
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★★★★★ Abbey KellyI went in on Monday October 30th to get my tires filled with air because the air vacuum across the street was broken. I have a Jeep but did not have any appointment - they were busy but immediately said they would take my car around and fill my tires! I did not get the name of the employee who helped but he was a life saver and I rea | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ Rick CroydStopped in for oil change and get tires filled. The air filters needed changed. Recall on the spoiler to be looked over next week. Everything was completed quickly and we were so appreciative of how we were taken care of without an appointment. One of the reasons we come back to Allen Samuels. | Read Full Review11/1/2023 12:00:00 AM | Google
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★★★★★ CdocrunLost the key to my Grand Cherokee late on a Friday afternoon, my salesperson actually ran over to parts to be sure a replacement was available, and they got me in Saturday morning, gave me a ride to work, and delivered my car and new key to me before noon. | Read Full Review10/31/2023 12:00:00 AM | DealerRater
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★★★★★ CdocrunLost the key to my Grand Cherokee late on a Friday afternoon, my salesperson actually ran over to parts to be sure a replacement was available, and they got me in Saturday morning, gave me a ride to work, and delivered my car and new key to me before noon. | Read Full Review10/31/2023 12:00:00 AM | Cars.com
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★★★★★ David CokerExcellent service from all the personnel that I dealt with. Friendly, courteous, and helpful, Very committed to giving the customer a good experience. I would not hesitate to recommend this dealership to family and friends. | Read Full Review10/30/2023 12:00:00 AM | Cars.com
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★★★★★ David CokerExcellent service from all the personnel that I dealt with. Friendly, courteous, and helpful, Very committed to giving the customer a good experience. I would not hesitate to recommend this dealership to family and friends. | Read Full Review10/30/2023 12:00:00 AM | DealerRater
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★★★★★ LnncattleExcellent service nice people I will buy here again and give referals four stars from me | Read Full Review10/29/2023 12:00:00 AM | DealerRater
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★★★★★ Pamela TaylorFriendly, fast, always do a great job. | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Dalton TurnerIt was perfect and met all of my expectations. Thank You Tom! | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ LnncattleExcellent service nice people I will buy here again and give referals four stars from me | Read Full Review10/29/2023 12:00:00 AM | Cars.com
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★★★★★ Lucy PoseyCompleted recall quickly, & aired my tires too! | Read Full Review10/28/2023 12:00:00 AM | Google
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★★★★★ Adam CarrRodrick was great to work with and really went above and beyond to secure our desired car. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ SteveI have purchased exclusively from Allen Samuels - Waco for many years. All employees have been very professional and helpful. My last several purchases have been with Juan Rodriguez. Mr. Rodriguez does a great job in sales and follow-up service for his clients. | Read Full Review10/26/2023 12:00:00 AM | DealerRater
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★★★★★ SteveI have purchased exclusively from Allen Samuels - Waco for many years. All employees have been very professional and helpful. My last several purchases have been with Juan Rodriguez. Mr. Rodriguez does a great job in sales and follow-up service for his clients. | Read Full Review10/26/2023 12:00:00 AM | Cars.com
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★★★★★ mikegOur sales person and the sales manager were very patient and helpful. This is a top notch professional dealership. | Read Full Review10/25/2023 12:00:00 AM | Cars.com
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★★★★★ mikegOur sales person and the sales manager were very patient and helpful. This is a top notch professional dealership. | Read Full Review10/25/2023 12:00:00 AM | DealerRater
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★★★★★ Stacy FancherBeyond grateful & happy with the amazing, spot on service with Billy at Allen Samuels in Waco. I’ve bought several vehicles here and I’ve never had a bad experience. We came in last Wednesday after my daughter’s Jeep was totaled by a deer and were able to get an absolutely perfect replacement vehicle. Highly recommend & loyal to thi | Read Full Review10/25/2023 12:00:00 AM | Google
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★★★★★ Randall MartinAllen Samuels Dodge repaired a defective lighting hitch installed by Uhaul. Local (Waco TX) Uhaul store could not help. We were leaving with a trailer in less than 24 hours. W/O an appt. Nick Carter (Service Advisor) and Chet Norvell (Technician) repaired the problem in around one hour. This was above and beyond the call of duty. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Johnny REAMSGreat experience, Shawn Eitienne, Sales Consultant was very professional and knowledgeable about my purchased vehicle. Everything was very smooth and relaxing. | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ RoxiecoxroxieGreat service and friendly customer service All and all fast and friendly customer service ty | Read Full Review10/23/2023 12:00:00 AM | DealerRater
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★★★★★ RoxiecoxroxieGreat service and friendly customer service All and all fast and friendly customer service ty | Read Full Review10/23/2023 12:00:00 AM | Cars.com
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★★★★★ robbinlyeagerI called and they got me in and out 1 day. No inconvenience on my part! | Read Full Review10/22/2023 12:00:00 AM | Cars.com
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★★★★★ robbinlyeagerI called and they got me in and out 1 day. No inconvenience on my part! | Read Full Review10/22/2023 12:00:00 AM | DealerRater
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★★★★★ Jim CampbellService was performed on time and as promised. | Read Full Review10/22/2023 12:00:00 AM | Google
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★★★★★ Tom ChristianThe service team corrected an issue with my rear differential. Branden was our customer service rep. He was great with communication and made this visit a really good experience. The service techs were awesome too. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ sly38_1It was a good experience. The sales team did a great job and salesman went over and beyond. | Read Full Review10/18/2023 12:00:00 AM | DealerRater
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★★★★★ sly38_1It was a good experience. The sales team did a great job and salesman went over and beyond. | Read Full Review10/18/2023 12:00:00 AM | Cars.com
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★★★★★ Nana6ssThe Allen Samuels Dodge dealership have friendly, great, and very knowledgeable staff. The associate named Collins is the best person that I know at all the service center. I would like to thank him for all of his help. | Read Full Review10/17/2023 12:00:00 AM | Cars.com
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★★★★★ Nana6ssThe Allen Samuels Dodge dealership have friendly, great, and very knowledgeable staff. The associate named Collins is the best person that I know at all the service center. I would like to thank him for all of his help. | Read Full Review10/17/2023 12:00:00 AM | DealerRater
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★★★★★ Debbie SmithRod was a fantastic person to handle my transaction. I was not there to purchase a car. I was there with my grand daughter & found the car I was looking for! Trey went to work finding my car since my grand daughter & I bought the same car! These 2 gentlemen were exceptional people! If I could give them 200 stars I would. THANK YOU fo | Read Full Review10/14/2023 12:00:00 AM | Google
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★★★★★ Samantha HamiltonI’m leaving this review because I’m worried about customers that don’t have sales experience getting taken advantage of. I sold cars for years and know all the tricks used to win one over on customers. I was up front about this from the start so that we could skip all the b*** s***. My sales person was Shawn Etienne. Shawn showed me | Read Full Review10/10/2023 12:00:00 AM | Google
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★★★★★ Nanette HendersonAmanda was amazing. Polite, friendly and very helpful. She explained everything to me and was very patient with me. | Read Full Review10/9/2023 12:00:00 AM | Google
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★★★★★ seanFast service, timely updates and quality work. Have been there before and I'll be going back. They are currently having a buy 3 get 1 free for tires. Any make, any type. Highly encourage everyone that needs tires to get in on this. | Read Full Review10/9/2023 12:00:00 AM | DealerRater
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★★★★★ seanFast service, timely updates and quality work. Have been there before and I'll be going back. They are currently having a buy 3 get 1 free for tires. Any make, any type. Highly encourage everyone that needs tires to get in on this. | Read Full Review10/9/2023 12:00:00 AM | Cars.com
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★★★★★ J KGary as always makes getting routine maintenance and recalls easy. He is always pleasant, professional, understanding and considerate of my time. | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ Jason MajorExtending a thank you to Rodrick 'Hot Rod' Chapman for our new 2022 Jeep Compass. He went above and beyond . Thank you for your wonderful customer service! | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ Cliff RayEveryone dreads going to buy a new car. However, I had a really great low pressure sales experience considering this was my first RAM purchase. The team who made that happen was Shawn Etienne, Trey McDade, Ted Teague, and Leslie Gholson. They went over every detail and didn't try to push anything I didn't need in the purchase. The | Read Full Review10/8/2023 12:00:00 AM | Google
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★★★★★ Tasha BeverlyBest salesman is the HOTRod he will go over and beyond to get you in a nice reliable ride. | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Lawanda EvansMy husband and I would like to thank Hot Rod for having wonderful costume service he made sure we where taken care of.Still til this day he reaches out to check to see if everything is going well with the vehicle we purchased through.Also he even contacted me just to wish me a happy birthday recently.Again thanks Hot Rod | Read Full Review10/5/2023 12:00:00 AM | Google
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★★★★★ Avila497Friendly people, comfortable waiting area, fast service, reasonable prices and they always follow up to make sure everything is ok | Read Full Review10/5/2023 12:00:00 AM | DealerRater
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★★★★★ Avila497Friendly people, comfortable waiting area, fast service, reasonable prices and they always follow up to make sure everything is ok | Read Full Review10/5/2023 12:00:00 AM | Cars.com
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★★★★★ Jennifer StephensThe gentleman that helped me. Mr. Fisher was very nice and answered all my questions and concerns I had. He made sure I was able to leave with my vehicle that day knowing its the only car we had. | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Emery JohnsonMr. Rod sold me a 2017 Chevy traverse last year I've had no problems with it his service was friendly and he took care of me in my family and thank him for that | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Linda HomburgBrandon communicated with me letting me know the status of our truck. Highly recommend him to take care of your vehicle. | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Rachel HernandezIt took a month to get my car back- Samantha was absolutely awful to deal with. If you go to the service department, absolutely ask for Gary. It took me calling and following up on my car to finally hear anything and I felt like it had to make so much noise to be heard. And after I got my car back I found out (unfortunately a month l | Read Full Review10/4/2023 12:00:00 AM | Google
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★★★★★ Jamie.SparksCan't ask for a better car buying or service experience. I bought my last 5 vehicles from this dealership and have never been treated better. Thank you Allen Samuels! | Read Full Review10/1/2023 12:00:00 AM | DealerRater
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★★★★★ Jamie.SparksCan't ask for a better car buying or service experience. I bought my last 5 vehicles from this dealership and have never been treated better. Thank you Allen Samuels! | Read Full Review10/1/2023 12:00:00 AM | Cars.com
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★★★★★ Sandra MarquezService Advisor Amada was very attentive. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Junett NoackEnjoyed doing business with Zach! He was very polite met me at the door, when I told him what I wanted he told me all about the Pacifica. I’m very happy with my purchase & when I left he walked me to my car. | Read Full Review9/29/2023 12:00:00 AM | Google
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★★★★★ Terry RogersExcellent service knowledgeable sales staff would highly recommend this dealership | Read Full Review9/28/2023 12:00:00 AM | Google
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★★★★★ rwc75Great experience. Everyone was friendly and the work on my vehicle was completed faster then expected. | Read Full Review9/28/2023 12:00:00 AM | DealerRater
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★★★★★ rwc75Great experience. Everyone was friendly and the work on my vehicle was completed faster then expected. | Read Full Review9/28/2023 12:00:00 AM | Cars.com
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★★★★★ Evan HarderThe technicians and the service director Eric are the reason I don’t go to Mac Haik. I will choose another advisor for my next visit. | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Artice VincentIt took longer than expected but the service to air conditioning problem with my car was very good | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ Susana MunozI went in today about a possible recall that my vehicle had.. The recall guy working this morning took very good care of me and that’s why the stars that I gave are even there. HOWEVER the parts “specialist” that was sitting on the left side of the desk WAS horrible!! The recall guy sent me to parts so I could get a price quote for s | Read Full Review9/26/2023 12:00:00 AM | Google
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★★★★★ jarrewdretCharged $1300 to tell me my misfiring FIAT 500c was broke. $1300 to tell us the same thing we had already told him but then the Service Advisor quoted an extra 10k for a fix which we declined so he said he'd tell his guy to put it back together. We arrived and BRANDEN walks with us outside and says I HOPE YOU BROUGHT A TRAILER and la | Read Full Review9/24/2023 12:00:00 AM | DealerRater
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★★★★★ jarrewdretCharged $1300 to tell me my misfiring FIAT 500c was broke. $1300 to tell us the same thing we had already told him but then the Service Advisor quoted an extra 10k for a fix which we declined so he said he'd tell his guy to put it back together. We arrived and BRANDEN walks with us outside and says I HOPE YOU BROUGHT A TRAILER and la | Read Full Review9/24/2023 12:00:00 AM | Cars.com
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★★★★★ Kevin HoskinsNick was extremely helpful in getting our vehicle taken care of. | Read Full Review9/22/2023 12:00:00 AM | Google
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★★★★★ SMITTY 44Great help all through the process of ordering a Gladiator direct from the factory. | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Amy DodsonGary is always a pleasure to work with! He kept me informed every step of the process. Amber in rentals/loaners was wonderful to deal with too. Both making it as painless as possible! | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Tommy MillerGreatest place to do business!!! | Read Full Review9/21/2023 12:00:00 AM | Google
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★★★★★ Naomi TessWorked with Mr. Aj, he made the experience easy and stress free the entire process took only an hour super easy! Love my new Jeep too! This was also my second time purchasing a vehicle from him. Highly recommend stopping by! | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Bryanna CanalesAmazing staff, patient and listened to everything I had asked | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ susan k wirgauCustomer Service was great!!!!! It got towed in on a Friday and I didn’t get it until the following Saturday. Wish it would have been able to be looked at sooner. However Service was excellent and it did get fixed quickly once it was looked at. | Read Full Review9/20/2023 12:00:00 AM | Google
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★★★★★ Lance LuedekerCollin was great. Quick turnaround and quality service. | Read Full Review9/18/2023 12:00:00 AM | Google
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★★★★★ Melanie RichardVery efficient and friendly. | Read Full Review9/17/2023 12:00:00 AM | Google
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★★★★★ dwshaw76Good service when there was problems with Brocken equipment they came explain what was going on very clean waiting room | Read Full Review9/15/2023 12:00:00 AM | DealerRater
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★★★★★ dwshaw76Good service when there was problems with Brocken equipment they came explain what was going on very clean waiting room | Read Full Review9/15/2023 12:00:00 AM | Cars.com
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★★★★★ Dennis Hoffmana little exciting due to a loose hose connection, but all of the Allen Samuels representatives made an exceptional effort to get the issue resolved and me on the way home | Read Full Review9/14/2023 12:00:00 AM | Google
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★★★★★ StriderAlways friendly, knowledgeable and eager to go the extra mile to ensure full Customer satisfaction. Definitely recommend them! | Read Full Review9/13/2023 12:00:00 AM | DealerRater
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★★★★★ StriderAlways friendly, knowledgeable and eager to go the extra mile to ensure full Customer satisfaction. Definitely recommend them! | Read Full Review9/13/2023 12:00:00 AM | Cars.com
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★★★★★ Carmen YoungGerald Harris is amazing and worked exceptionally hard to meet my needs. | Read Full Review9/12/2023 12:00:00 AM | Google
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★★★★★ mlgutierrez_76635They listen to what their customer wants or needs. They try to help with their customers needs | Read Full Review9/11/2023 12:00:00 AM | DealerRater
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★★★★★ mlgutierrez_76635They listen to what their customer wants or needs. They try to help with their customers needs | Read Full Review9/11/2023 12:00:00 AM | Cars.com
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★★★★★ chelseymayWait time wasn't too bad and everything was communicated well. Was not pressured to buy anything extra | Read Full Review9/9/2023 12:00:00 AM | Cars.com
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★★★★★ chelseymayWait time wasn't too bad and everything was communicated well. Was not pressured to buy anything extra | Read Full Review9/9/2023 12:00:00 AM | DealerRater
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★★★★★ dennis.berryIt was a great experience from start to finish. All the staff were helpful and friendly. Special thanks to Dalton Lampley and Trey McDade. | Read Full Review9/7/2023 12:00:00 AM | DealerRater
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★★★★★ dennis.berryIt was a great experience from start to finish. All the staff were helpful and friendly. Special thanks to Dalton Lampley and Trey McDade. | Read Full Review9/7/2023 12:00:00 AM | Cars.com
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★★★★★ Kyle KnightSo, i dealt with Lucy mostly, and she and the team at allen samuels did a great job behind the scenes getting me into a really nice 2017 ram. It fit everything i was looking for, came at a fair price without ANY haggling. Dealt a little bit with Ramone too. I dont have perfect credit, and Lucy and the Managers didnt give up with help | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ Samantha DaySuch quick and friendly service, and loved the car wash extra! Amanda really went out of her way to make me feel valued as a Jeep owner. It really was a vast difference from past experiences at other dealerships. Made me want to always make the extra effort to bring my car to Allen Samuels every time! Thank you! | Read Full Review9/6/2023 12:00:00 AM | Google
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★★★★★ rgpena80Excellent customer service. Fast and friendly service. I will buy my next vehicle with Allen Samuels. | Read Full Review9/5/2023 12:00:00 AM | DealerRater
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★★★★★ rgpena80Excellent customer service. Fast and friendly service. I will buy my next vehicle with Allen Samuels. | Read Full Review9/5/2023 12:00:00 AM | Cars.com
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★★★★★ Lisa McdanelWe were traveling when we required prompt service with our truck. These folks jumped right on getting our new battery installed. | Read Full Review9/4/2023 12:00:00 AM | Google
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★★★★★ MHOUTSTANDING SERVICE!!!! Great deal!, Love my new Pacifica!!!! Highly recommend this dealership! You will love Allen Samuels!! | Read Full Review9/3/2023 12:00:00 AM | DealerRater
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★★★★★ HEYYN1Took a bad situation and made it better, had a 2015 that overheated with a catastrophic engine failure. They took care of me and got me into a new 2023 ram | Read Full Review9/3/2023 12:00:00 AM | DealerRater
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★★★★★ HEYYN1Took a bad situation and made it better, had a 2015 that overheated with a catastrophic engine failure. They took care of me and got me into a new 2023 ram | Read Full Review9/3/2023 12:00:00 AM | Cars.com
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★★★★★ MHOUTSTANDING SERVICE!!!! Great deal!, Love my new Pacifica!!!! Highly recommend this dealership! You will love Allen Samuels!! | Read Full Review9/3/2023 12:00:00 AM | Cars.com
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★★★★★ Sandra DavisZach and his crew, finance and their help, I got a great car 2017 Jeep Cherokee Lattitude, under 80,000 miles. Drives like a charm. So smooth compared to the POS Mercedes Benz I had. I floated all the way to Amarillo today after I bought it Thursday. You guys are the TOPS!?? | Read Full Review9/2/2023 12:00:00 AM | Google
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★★★★★ leonProvided great service I couldn’t be more pleased. Brought my Wagoneer in for service was provided a new rental car, mine was serviced, washed, detailed and provided a full tank of gas. Great owning a Wagoneer. | Read Full Review9/1/2023 12:00:00 AM | DealerRater
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★★★★★ leonProvided great service I couldn’t be more pleased. Brought my Wagoneer in for service was provided a new rental car, mine was serviced, washed, detailed and provided a full tank of gas. Great owning a Wagoneer. | Read Full Review9/1/2023 12:00:00 AM | Cars.com
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★★★★★ DkTook my Jeep in for its first oil change. The express oil change had me in and out of there in less than 30 minutes. | Read Full Review8/31/2023 12:00:00 AM | Cars.com
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★★★★★ DkTook my Jeep in for its first oil change. The express oil change had me in and out of there in less than 30 minutes. | Read Full Review8/31/2023 12:00:00 AM | DealerRater
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★★★★★ ShawnI had an amazing purchase experience from beginning to end! My salesperson was extraordinarily knowledgeable and professional! | Read Full Review8/30/2023 12:00:00 AM | DealerRater
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★★★★★ ShawnI had an amazing purchase experience from beginning to end! My salesperson was extraordinarily knowledgeable and professional! | Read Full Review8/30/2023 12:00:00 AM | Cars.com
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★★★★★ teeBranden was awesome , he helped tremendously with getting me in and out . He keep me laughing and smiling the whole time I was there , great assest to the team | Read Full Review8/29/2023 12:00:00 AM | Cars.com
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★★★★★ teeBranden was awesome , he helped tremendously with getting me in and out . He keep me laughing and smiling the whole time I was there , great assest to the team | Read Full Review8/29/2023 12:00:00 AM | DealerRater
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★★★★★ matthew.simpsonI came in for a quick lube and Colby was very prompt and courteous. He followed up with me throughout the service and even got me a free tire rotation. | Read Full Review8/28/2023 12:00:00 AM | DealerRater
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★★★★★ matthew.simpsonI came in for a quick lube and Colby was very prompt and courteous. He followed up with me throughout the service and even got me a free tire rotation. | Read Full Review8/28/2023 12:00:00 AM | Cars.com
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★★★★★ davis thigpenI’m astounded l liked my buying experience so much! Very professional dealer from front door to when I drove off! | Read Full Review8/27/2023 12:00:00 AM | Google
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★★★★★ D HendrixQuick and efficient, the service staff was friendly and got my issues resolved within the promised time frame! | Read Full Review8/26/2023 12:00:00 AM | Google
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★★★★★ AndrewRadzI took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review8/21/2023 12:00:00 AM | DealerRater
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★★★★★ AndrewRadzI took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review8/21/2023 12:00:00 AM | Cars.com
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★★★★★ Ric NiemeyerChase King was awesome he was able to explain the Van and put up with my hard stubbornness | Read Full Review8/20/2023 12:00:00 AM | Google
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★★★★★ James HackneyVery friendly, reliable, and professional. | Read Full Review8/20/2023 12:00:00 AM | Google
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★★★★★ Leon McElyeaShawn is a class act!!!!! I didn't just buy 1 truck.....I returned to him at his new dealership to buy my new truck.....this is a man of his world and highly recommeneded!!!recommended!!!! GO see my man Shawn for your new vehicle needs....you won't be disappointed!!! | Read Full Review8/20/2023 12:00:00 AM | Google
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★★★★★ Andrew RadzikevichI took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review8/20/2023 12:00:00 AM | Google
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★★★★★ Becky CurryI purchased my Jeep Gladiator at Allen Samuels in Waco my sales person was Shawn Etienne! What an awesome experience! I walked in, Shawn met me at the door. We sit down and chatted. He asked me what I wanted. I told him I wanted a 4 x 4 truck, but not a big one. He said I got just the thing. He pulled it up to the front door. I drove | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Rene StoneI stopped in to look at the yellow Jeep I could see from the Loop. After I saw it was a Rubicon I knew I it was out of my budget. Chase King walked out to see if I needed any help. I told him I was browsing. He asked if he could show me a few Jeeps. Then he said he had a used ‘21 Wrangler Rubicon 4xe he wanted me to show me. The rest | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Chance McElyeaWant to brag on Shawn Etienne, he has been my car guy for about 5 years now. I have personally bought 4 vehicles from him and referred at least 6 of my close family and friends that all bought cars from him. He has always been very respectful and professional. He always goes above and beyond to make sure your are happy and get exact | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Aylin AlvarezHad the best car buying experience with my salesperson Lucy! She helped me pick the right vehicle and made it exciting. Ask for her if you want a beautiful salesperson inside and out :) | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Siobhan HaskellAmanda Larson is an excellent customer service person. She is always welcoming, kind, and thorough. She projects competency with ease. When I leave I feel like my car was personally taken care of and my car is good to go until the next service visit. | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ Samantha SparkmanWe came into Allen Samuel's to find an affordable family car. I was looking for something that would fit my needs and needed to be able to not exceed my finances, Chase King greeted us and helped us find something that would fit our family needs and would not break the bank. He was very patient with us and we left very happy. | Read Full Review8/19/2023 12:00:00 AM | Google
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★★★★★ beckydeneVery professional and courteous. Dalton and Leslie made the purchase easy. Great vehicle. Love the Hellcat | Read Full Review8/19/2023 12:00:00 AM | DealerRater
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★★★★★ kamree NieuwenhuisThis is my 2nd car to buy from Erick. He went above and beyond trying to work a deal for us. Highly recommend Erick and Allen Samuels! | Read Full Review8/19/2023 12:00:00 AM | DealerRater
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★★★★★ kamree NieuwenhuisThis is my 2nd car to buy from Erick. He went above and beyond trying to work a deal for us. Highly recommend Erick and Allen Samuels! | Read Full Review8/19/2023 12:00:00 AM | Cars.com
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★★★★★ beckydeneVery professional and courteous. Dalton and Leslie made the purchase easy. Great vehicle. Love the Hellcat | Read Full Review8/19/2023 12:00:00 AM | Cars.com
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★★★★★ Samantha HamiltonI usually don’t leave reviews, especially bad ones. I’m leaving this review because I’m worried about customers that don’t have sales experience getting taken advantage of. I sold cars for years and know all the tricks used to win one over on customers. I was up front about this from the start so that we could skip all the b*** s***. | Read Full Review8/18/2023 12:00:00 AM | Google
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★★★★★ Sara BurtWe bought our truck from Allen Samuels in November of 2022. Service was not exemplary but was not sub par. Following the purchase our salesman promised THREE FREE oil changes which we were very happy about and that definitely lessened our frustration with the purchasing process. We received our first one free with no questions. Afte | Read Full Review8/16/2023 12:00:00 AM | Google
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★★★★★ Zombie Mechanical & Welding, LLCI had to take my Dodge to Allen Samuels due to the turbo going out on my less than 2 years vehicle. As a used vehicle, I purchased this vehicle from another local dealership just 6 months ago. The turbo was still under the manufacturer's warranty so I had to take the vehicle there for warranty work. I already knew the issue was th | Read Full Review8/16/2023 12:00:00 AM | Google
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★★★★★ Judy HenneseyIn quickly, finished quicker than expected and they washed my car free of price(it really needed it). Everyone was very friendly to all of us waiting. Check in with us while we waited. No one but Allen Samuels has ever worked on my vehicle after I bought it from them. I fully trust them to care for my vehicle. Amanda was quick and I | Read Full Review8/15/2023 12:00:00 AM | Google
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★★★★★ CorkyVehicle in for a recall. Car was completed on the day dropped off. Prompt service. | Read Full Review8/14/2023 12:00:00 AM | DealerRater
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★★★★★ CorkyVehicle in for a recall. Car was completed on the day dropped off. Prompt service. | Read Full Review8/14/2023 12:00:00 AM | Cars.com
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★★★★★ Anthony KendricksMr Hot Rod was extremely professional he knew exactly what I wanted and delivered he walk in that 110 degrees heat unfazed he brought me and my mother cold bottles of water until my mom chose the perfect car this man it’s great I will definitely send customers to see him and I will come see him when I’m ready to get me a new car than | Read Full Review8/13/2023 12:00:00 AM | Google
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★★★★★ Thomas CrawfordI am an out of state visitor. Needed major suspension work on short notice. Gary Reynolds inspected jeep order parts and got us on the road very quickly. Outstanding dealership. Everyone very nice and professional. Would recommend service department to anyone. | Read Full Review8/12/2023 12:00:00 AM | Google
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★★★★★ Jon MontezHad an absolute great experience and appreciate all the help I received. Everyone was extremely nice and helpful. | Read Full Review8/12/2023 12:00:00 AM | Google
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★★★★★ julianThe sales advisor Brandon was great! He went out of his way to meet my needs and timeline. He was very communicative. The technician side was terrible. They diagnosed my check engine light as the module that controls the active shutters. I had already paid for a diesel engine oil change and was hesitant on spending $715 to change the | Read Full Review8/12/2023 12:00:00 AM | DealerRater
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★★★★★ julianThe sales advisor Brandon was great! He went out of his way to meet my needs and timeline. He was very communicative. The technician side was terrible. They diagnosed my check engine light as the module that controls the active shutters. I had already paid for a diesel engine oil change and was hesitant on spending $715 to change the | Read Full Review8/12/2023 12:00:00 AM | Cars.com
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★★★★★ Robert PireloGladiator completely gave up on me. Towed to Allan Samuels. Was in shop 2 weeks. Nick in service called almost daily with updates. Now repaired within warranty. Very happy with Nick but not so thrilled with Jeep. Only had 8000 miles and needed 2 batteries, starter, alternator, idler pulley and computer update. | Read Full Review8/10/2023 12:00:00 AM | Google
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★★★★★ gbruce_55My Experience was very profession and very quick.. I always go to Collin my service needs. | Read Full Review8/10/2023 12:00:00 AM | DealerRater
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★★★★★ gbruce_55My Experience was very profession and very quick.. I always go to Collin my service needs. | Read Full Review8/10/2023 12:00:00 AM | Cars.com
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★★★★★ Clay KerrWent in for simple differential maintenance on 4x4. Came out with same problem. Went to another provider who actually did something and the normal slipping issue was gone. Lost any credibility with me. I will just as soon drive back to Georgetown to have my maintenance done in the future. At least I can depend on them to do what they | Read Full Review8/10/2023 12:00:00 AM | Google
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★★★★★ Emilio SantanaMuy buena experiencia...gracias | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ kelly oflahertyI have no names, but I was traveling with grandkids & my blinker/running light/parking light went out on the Jeep. I stopped to check if needed replacing or could wait until destination reached. A wonderful female service person checked it out & reassured me of the extent of what was out. They told me it could be fixed in an hour. | Read Full Review8/9/2023 12:00:00 AM | Google
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★★★★★ KeriFriendly, attentive and prompt service! Lucy and Zach were great!! Very excited about my new car!! | Read Full Review8/9/2023 12:00:00 AM | DealerRater
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★★★★★ KeriFriendly, attentive and prompt service! Lucy and Zach were great!! Very excited about my new car!! | Read Full Review8/9/2023 12:00:00 AM | Cars.com
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★★★★★ Michele AndersonGreat service and my issue was fixed the day I took it in! | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ JAM DozerGreat experience, no pressure sales. Thanks to Hanna for being so helpful and patient with us. No games no back and forth it was a pleasure buying our Jeep from Allen Samuels. I am definitely a return customer. See Update Well, I'm finding out a "Certified Used Car" means very little or nothing!!! I purchased a 2021 Jeep Gladiat | Read Full Review8/7/2023 12:00:00 AM | Google
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★★★★★ Donna CurtisIt has always been a pleasant experience when we have bought from Allen Samuels and this time was equally positive. | Read Full Review8/6/2023 12:00:00 AM | DealerRater
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★★★★★ Donna CurtisIt has always been a pleasant experience when we have bought from Allen Samuels and this time was equally positive. | Read Full Review8/6/2023 12:00:00 AM | Cars.com
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★★★★★ virginia_martinezAmanda my service advisor did a great job at keeping me informed of the service being performed (oil change & tire rotation). She was very kind. | Read Full Review8/3/2023 12:00:00 AM | DealerRater
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★★★★★ virginia_martinezAmanda my service advisor did a great job at keeping me informed of the service being performed (oil change & tire rotation). She was very kind. | Read Full Review8/3/2023 12:00:00 AM | Cars.com
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★★★★★ charlieteakellBrandon was very courteous. All our questions were answered and he went over the car and explained all the accessories. I would recommend this dealership to anyone. | Read Full Review8/2/2023 12:00:00 AM | Cars.com
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★★★★★ dustinService is always great. Techs are knowledgeable, and communicate through the entire process. Excellent service. | Read Full Review8/2/2023 12:00:00 AM | Cars.com
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★★★★★ dustinService is always great. Techs are knowledgeable, and communicate through the entire process. Excellent service. | Read Full Review8/2/2023 12:00:00 AM | DealerRater
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★★★★★ charlieteakellBrandon was very courteous. All our questions were answered and he went over the car and explained all the accessories. I would recommend this dealership to anyone. | Read Full Review8/2/2023 12:00:00 AM | DealerRater
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★★★★★ Deandra CelestineMy husband brought his challenger to Allen Samuels to be fixed a day ago and to our surprise we get a phone call not even 24hrs later that someone damaged it further. They backed into it damaging it more. We entrusted it into your care and because of your negligence he’ll have to wait longer to get it back. This is Unacceptable!!!! | Read Full Review8/2/2023 12:00:00 AM | Google
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★★★★★ Priscilla GordonAwesome customer service ,friendly employees and checked on us and and asked if what any questions about the car after we bought the van would definitely recommend to friends and family. | Read Full Review8/1/2023 12:00:00 AM | Google
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★★★★★ Priscilla GordonAwesome customer service ,friendly employees and and checked on us and and asked if what any questions about the car after we bought the van would definitely recommend to friends and family. | Read Full Review7/31/2023 12:00:00 AM | Google
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★★★★★ jackiejI had an appointment for my Jeep recall, and Brandon got me in and out very quickly. He kept me updated on the progress of my Jeep and I got my beauty back the same afternoon !! | Read Full Review7/31/2023 12:00:00 AM | DealerRater
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★★★★★ robcorr_99I had an outstanding car buying experience at the dealership. The staff was friendly, the process was smooth, and I am highly satisfied with my purchase. I would definitely recommend this dealership to others. The atmosphere was welcoming, and the team was knowledgeable and accommodating. They made the entire experience enjoyable and | Read Full Review7/31/2023 12:00:00 AM | DealerRater
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★★★★★ robcorr_99I had an outstanding car buying experience at the dealership. The staff was friendly, the process was smooth, and I am highly satisfied with my purchase. I would definitely recommend this dealership to others. The atmosphere was welcoming, and the team was knowledgeable and accommodating. They made the entire experience enjoyable and | Read Full Review7/31/2023 12:00:00 AM | Cars.com
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★★★★★ jackiejI had an appointment for my Jeep recall, and Brandon got me in and out very quickly. He kept me updated on the progress of my Jeep and I got my beauty back the same afternoon !! | Read Full Review7/31/2023 12:00:00 AM | Cars.com
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★★★★★ Schapman41Smooth as can be! Exceptional Salesman AJ Johnson!! Answered every question and set up all my apps | Read Full Review7/30/2023 12:00:00 AM | Cars.com
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★★★★★ Schapman41Smooth as can be! Exceptional Salesman AJ Johnson!! Answered every question and set up all my apps | Read Full Review7/30/2023 12:00:00 AM | DealerRater
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★★★★★ JAM DozerGreat experience, no pressure sales. Thanks to Hanna for being so helpful and patient with us. No games no back and forth it was a pleasure buying our Jeep from Allen Samuels. I am definitely a return customer. | Read Full Review7/30/2023 12:00:00 AM | Google
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★★★★★ luper1908Salesman was above helpfull he was very informative and helpful he explain everything and made it easy for me to decide | Read Full Review7/29/2023 12:00:00 AM | DealerRater
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★★★★★ GeorgeStaff is very friendly, helpful, and understanding. Area is always clean. Willing to go the extra mile to see what needs to be done. Only bad point is the parts area. Back orders and waiting list is unexceptable. | Read Full Review7/29/2023 12:00:00 AM | DealerRater
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★★★★★ GeorgeStaff is very friendly, helpful, and understanding. Area is always clean. Willing to go the extra mile to see what needs to be done. Only bad point is the parts area. Back orders and waiting list is unexceptable. | Read Full Review7/29/2023 12:00:00 AM | Cars.com
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★★★★★ luper1908Salesman was above helpfull he was very informative and helpful he explain everything and made it easy for me to decide | Read Full Review7/29/2023 12:00:00 AM | Cars.com
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★★★★★ plgreshamService is always fantastic. Your mechanic Mark Goode is so good at his job and very knowledgeable. Explained what was done and has a good sense of humor. You have very good employees. They are easy to talk with and very nice. You can tell when people enjoy their jobs. I know they take very good care of my vehicle. I wish the mechani | Read Full Review7/28/2023 12:00:00 AM | Cars.com
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★★★★★ plgreshamService is always fantastic. Your mechanic Mark Goode is so good at his job and very knowledgeable. Explained what was done and has a good sense of humor. You have very good employees. They are easy to talk with and very nice. You can tell when people enjoy their jobs. I know they take very good care of my vehicle. I wish the mechani | Read Full Review7/28/2023 12:00:00 AM | DealerRater
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★★★★★ Susan JohnsonBenjamin took care of me when I went in. And he gets 5 stars for his help.. reprogrammed 2 key fob and an oil change! | Read Full Review7/27/2023 12:00:00 AM | Google
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★★★★★ raygaming tvLong wait but they did the job thanks | Read Full Review7/27/2023 12:00:00 AM | Google
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★★★★★ GregEverything about the entire process was outstanding! Shawn and Trey were exceptional. We be back for our next vehicle. | Read Full Review7/26/2023 12:00:00 AM | DealerRater
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★★★★★ TaraSuper great people & smooth transaction! I’ve already recommended this dealership! Great experience! 5 stars! | Read Full Review7/26/2023 12:00:00 AM | DealerRater
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★★★★★ TaraSuper great people & smooth transaction! I’ve already recommended this dealership! Great experience! 5 stars! | Read Full Review7/26/2023 12:00:00 AM | Cars.com
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★★★★★ GregEverything about the entire process was outstanding! Shawn and Trey were exceptional. We be back for our next vehicle. | Read Full Review7/26/2023 12:00:00 AM | Cars.com
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★★★★★ B BI was having issues with my Jeep and they got me fixed up within a couple days! Jeep runs like a champ now! | Read Full Review7/23/2023 12:00:00 AM | Google
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★★★★★ bog_digital0nAwesome experience. Stayed in contact. Honest and trustworthy. Staff very professional. Service was five star! | Read Full Review7/21/2023 12:00:00 AM | DealerRater
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★★★★★ bog_digital0nAwesome experience. Stayed in contact. Honest and trustworthy. Staff very professional. Service was five star! | Read Full Review7/21/2023 12:00:00 AM | Cars.com
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★★★★★ GTFSamantha was truly great, and despite not having a reservation, she managed to work us into a busy schedule. | Read Full Review7/20/2023 12:00:00 AM | Cars.com
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★★★★★ GTFSamantha was truly great, and despite not having a reservation, she managed to work us into a busy schedule. | Read Full Review7/20/2023 12:00:00 AM | DealerRater
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★★★★★ Kat NaborsFast service, good customer contact, service preformed as needed. | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ April RodriquezTerrible experience. Took my Jeep in bc of knocking noise. Told him we already knew about the code for the engine light and to focus on noise. Nothing was done to our vehicle at all. He called to tell me about engine light code. They had my vehicle over 24hrs and I was told WOMEN drive the vehicles they don’t know about them. I was t | Read Full Review7/19/2023 12:00:00 AM | Google
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★★★★★ Avalynn WeathersBranden was the absolute best. He informed me that they put my Renegade on the machine and had to run it twice, second time it came back as a dead cell battery and was replaces because the battery was under warranty with Allen Samuels. Then I asked if anything else came back because my check engine light likes to come on and just s | Read Full Review7/17/2023 12:00:00 AM | Google
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★★★★★ Jeff WallUnbelievable great salesman Ricky Honey. Best experience I've ever had at a dealership. | Read Full Review7/17/2023 12:00:00 AM | Google
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★★★★★ Janet TerryI know my vehicle is well taken care of when serviced here. They thoroughly check everything | Read Full Review7/17/2023 12:00:00 AM | DealerRater
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★★★★★ Janet TerryI know my vehicle is well taken care of when serviced here. They thoroughly check everything | Read Full Review7/17/2023 12:00:00 AM | Cars.com
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★★★★★ lynneThey went above and beyond to perform a recall repair that included a software update even when their entire internet at the dealership was down. | Read Full Review7/15/2023 12:00:00 AM | Cars.com
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★★★★★ lynneThey went above and beyond to perform a recall repair that included a software update even when their entire internet at the dealership was down. | Read Full Review7/15/2023 12:00:00 AM | DealerRater
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★★★★★ caterfoolHad battery problems. Check engine light on. In and out in about 25 minutes. Hot day and I was handed a cold water. Great people. | Read Full Review7/12/2023 12:00:00 AM | DealerRater
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★★★★★ BCALDWELLRoman and Trey were great! they were extremely easy to work with. i will tell others to go by. | Read Full Review7/12/2023 12:00:00 AM | DealerRater
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★★★★★ BCALDWELLRoman and Trey were great! they were extremely easy to work with. i will tell others to go by. | Read Full Review7/12/2023 12:00:00 AM | Cars.com
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★★★★★ caterfoolHad battery problems. Check engine light on. In and out in about 25 minutes. Hot day and I was handed a cold water. Great people. | Read Full Review7/12/2023 12:00:00 AM | Cars.com
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★★★★★ Susan LuceWent in for a state inspection. I was impressed with the efficiency . I was in/out in just a few minutes. | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ Marie BivensMichael and the team was timely with my service and washed my car. Great Service. Will Return | Read Full Review7/12/2023 12:00:00 AM | Google
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★★★★★ geraldeSalesman provided excellent service. All individuals were personable and made me feel comfortable to purchase. | Read Full Review7/11/2023 12:00:00 AM | DealerRater
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★★★★★ geraldeSalesman provided excellent service. All individuals were personable and made me feel comfortable to purchase. | Read Full Review7/11/2023 12:00:00 AM | Cars.com
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★★★★★ Sandra WoodI always enjoy buying from here. I was a little disappointed at how I was treated this time. I won't be back since I trade in vehicles every 1 to 2 years. That really upset me. ?? W e did buy the Jeep. I think you need to be happy that we come back. | Read Full Review7/10/2023 12:00:00 AM | Google
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★★★★★ rdctex1Took my RAM to have clear plastic headlight cover replaced. They said it would take about an hour. They had it ready in 45 minutes. I was pleasantly surprised when Mr. Brunson stated he would get my truck washed when he went back to pick it up. | Read Full Review7/9/2023 12:00:00 AM | DealerRater
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★★★★★ rdctex1Took my RAM to have clear plastic headlight cover replaced. They said it would take about an hour. They had it ready in 45 minutes. I was pleasantly surprised when Mr. Brunson stated he would get my truck washed when he went back to pick it up. | Read Full Review7/9/2023 12:00:00 AM | Cars.com
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★★★★★ markShawn was my salesman, 5 stars! Everyone at the dealership was awesome. It was a bit of a drive for me but I would definitely work with these folks again on my next purchase. Every special request I made was adhered to with great accuracy and care. Great Experience!! | Read Full Review7/7/2023 12:00:00 AM | Cars.com
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★★★★★ markShawn was my salesman, 5 stars! Everyone at the dealership was awesome. It was a bit of a drive for me but I would definitely work with these folks again on my next purchase. Every special request I made was adhered to with great accuracy and care. Great Experience!! | Read Full Review7/7/2023 12:00:00 AM | DealerRater
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★★★★★ Brittany BerrierExceptional service at this location. My husband and I went here and honestly I feel put our sales guys through the wringer with all of our questions and wanting to look at all different types of cars. Not once did the Eric or Dalton make us feel like we were wasting their time or anything! We finally settled on a Jeep compass Altitu | Read Full Review7/7/2023 12:00:00 AM | Google
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★★★★★ tonia86642Collin was very nice and compassionate. I had to bring my car back because the service staff didn't fix my tire. Collin took care of the $20 fee. | Read Full Review7/6/2023 12:00:00 AM | DealerRater
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★★★★★ tonia86642Collin was very nice and compassionate. I had to bring my car back because the service staff didn't fix my tire. Collin took care of the $20 fee. | Read Full Review7/6/2023 12:00:00 AM | Cars.com
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★★★★★ bridgett.burleson22My experience was awesome. I’m so grateful for Mr.Roderick I told him what I needed in order to be able to transport my family to and from doctors appointments and Mr Rodrick was able to assist me with purchasing a New SUV I was so excited because I was shopping around for a used vehicle but thanks be to God and Mr Rodrick I’m 54 yea | Read Full Review7/5/2023 12:00:00 AM | Cars.com
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★★★★★ jeanhoehnsAllen Samuel's has been incredible throughout all my oil changes and now my water pump being replaced. They worked quickly to get my truck ready and back to me. | Read Full Review7/5/2023 12:00:00 AM | Cars.com
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★★★★★ jeanhoehnsAllen Samuel's has been incredible throughout all my oil changes and now my water pump being replaced. They worked quickly to get my truck ready and back to me. | Read Full Review7/5/2023 12:00:00 AM | DealerRater
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★★★★★ bridgett.burleson22My experience was awesome. I’m so grateful for Mr.Roderick I told him what I needed in order to be able to transport my family to and from doctors appointments and Mr Rodrick was able to assist me with purchasing a New SUV I was so excited because I was shopping around for a used vehicle but thanks be to God and Mr Rodrick I’m 54 yea | Read Full Review7/5/2023 12:00:00 AM | DealerRater
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★★★★★ Rashad DavisMichael took great care of me. Service was outstanding as usual. | Read Full Review7/5/2023 12:00:00 AM | Google
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★★★★★ deronanzExcellent help and service from sales staff and financial staff. I would highly recommend this dealership. | Read Full Review7/1/2023 12:00:00 AM | DealerRater
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★★★★★ deronanzExcellent help and service from sales staff and financial staff. I would highly recommend this dealership. | Read Full Review7/1/2023 12:00:00 AM | Cars.com
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★★★★★ NancyI have always used Allen Samuels since I purchased mu 2915 Jeep Trail hawk. I do this because I trust and rely on the employees there. I recently dealt with Brandon and Gary both of whom accomplished what a I needed done. Wouldn’t take my car any other place. 5 Stars | Read Full Review6/29/2023 12:00:00 AM | Cars.com
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★★★★★ NancyI have always used Allen Samuels since I purchased mu 2915 Jeep Trail hawk. I do this because I trust and rely on the employees there. I recently dealt with Brandon and Gary both of whom accomplished what a I needed done. Wouldn’t take my car any other place. 5 Stars | Read Full Review6/29/2023 12:00:00 AM | DealerRater
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★★★★★ Dianna LorenzoTook my car in to check on some accessory functions that had stopped responding. Once the tech was done checking it, Samantha explained in detail what was wrong with my car and used visuals. She was very helpful. | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Shyenne IsaacEric and Ramone helped us big time by getting us into a more reliable vehicle as well as providing a solution for getting us out of an upside down car loan from another dealership. Cut our payment by almost $100 a month and got us out the door with $0 down. Definitely worth at least talking to them if you need a vehicle. | Read Full Review6/28/2023 12:00:00 AM | Google
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★★★★★ Ecko MartichuskiIf you're looking for new or even pre-owned, Rod and Elias are the guys to go to! Highly recommend! | Read Full Review6/26/2023 12:00:00 AM | Google
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★★★★★ Anthony CassadyPretty much jnew what I wanted ans already had the financing in place but shawn did stay late until I could make it there...great team | Read Full Review6/21/2023 12:00:00 AM | Google
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★★★★★ S DWe worked with Zach on a car deal and he was up front and honest throughout. There were no dealer games, no last minute add ons, all in all a great experience. I appreciate that so much in a car dealership. | Read Full Review6/21/2023 12:00:00 AM | Google
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★★★★★ Elaine NorsPeople are all friendly and knows how to treat their customers. They are always on top of things when they take the jeep back give us a time of waiting it's always on time. | Read Full Review6/19/2023 12:00:00 AM | Google
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★★★★★ Mac HLove the Service Advisor and the Wagoneer Team! Dropped off for updated and maintenance. Everything was done and the detail of vehicle was icing on the cake. Thanks Courtney H. | Read Full Review6/19/2023 12:00:00 AM | DealerRater
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★★★★★ Mac HLove the Service Advisor and the Wagoneer Team! Dropped off for updated and maintenance. Everything was done and the detail of vehicle was icing on the cake. Thanks Courtney H. | Read Full Review6/19/2023 12:00:00 AM | Cars.com
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★★★★★ Glenn_MooreProbably the best service department ive ever visited. I will probably purchase my next vehicle from this dealership because of the service dept. | Read Full Review6/17/2023 12:00:00 AM | Cars.com
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★★★★★ Glenn_MooreProbably the best service department ive ever visited. I will probably purchase my next vehicle from this dealership because of the service dept. | Read Full Review6/17/2023 12:00:00 AM | DealerRater
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★★★★★ Tammy HinojosaFound Jeep to purchase, contacted salesman and worked deal in one day. | Read Full Review6/17/2023 12:00:00 AM | Google
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★★★★★ Nathan TurnerThe service department is outstanding! The location is always busy but they still make you feel important and worked around my schedule to get my vehicle fixed within a day! My service coordinator was understanding and also did her best to save me money on the repairs! It can be annoying at the level of business they do because they | Read Full Review6/17/2023 12:00:00 AM | Google
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★★★★★ Ron ShumateI took my 2021 Ram 1500 in for its 20,000 mile checkup and I was very surprised at how fast they finished it. Great work y'all!!! ?? | Read Full Review6/14/2023 12:00:00 AM | Google
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★★★★★ Jim BivensMy second time at Allen Samuels and the service was fantastic. The professionalism mixed with family style conversation made us feel appreciated as customers. Sevice was exceptional. | Read Full Review6/10/2023 12:00:00 AM | Google
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★★★★★ John.lottGreat sales men Billy Holt’s and Roderick Hot Rod were patient due to my wife changing her mind, also kept me informed throughout the process. | Read Full Review6/10/2023 12:00:00 AM | DealerRater
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★★★★★ John.lottGreat sales men Billy Holt’s and Roderick Hot Rod were patient due to my wife changing her mind, also kept me informed throughout the process. | Read Full Review6/10/2023 12:00:00 AM | Cars.com
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★★★★★ Bonnie AlstonSlowest service department ever. They don’t update you in service and it takes forever for them to even pull your car up. Would never buy a vehicle there. | Read Full Review6/9/2023 12:00:00 AM | Google
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★★★★★ JsheizerWaco Dealership Sales Person Great, Dealership great, Waggoner Great, Closing Great, Cooperation Military Discount Pathidic | Read Full Review6/7/2023 12:00:00 AM | Cars.com
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★★★★★ JsheizerWaco Dealership Sales Person Great, Dealership great, Waggoner Great, Closing Great, Cooperation Military Discount Pathidic | Read Full Review6/7/2023 12:00:00 AM | DealerRater
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★★★★★ TristonDealership was clean and well kept. Erick did an amazing job answering any questions I had and helped with every step of the buying process. | Read Full Review6/6/2023 12:00:00 AM | DealerRater
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★★★★★ TristonDealership was clean and well kept. Erick did an amazing job answering any questions I had and helped with every step of the buying process. | Read Full Review6/6/2023 12:00:00 AM | Cars.com
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★★★★★ Floyd NicholsGary always provides great service, and has my truck repaired correctly. He is very knowledgeable. | Read Full Review6/4/2023 12:00:00 AM | Google
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★★★★★ Elm mottCame in for new fob. Took over an hour. Did not realize it would take so long. I wish we had been told. We would have come back another day. | Read Full Review6/3/2023 12:00:00 AM | Cars.com
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★★★★★ Elm mottCame in for new fob. Took over an hour. Did not realize it would take so long. I wish we had been told. We would have come back another day. | Read Full Review6/3/2023 12:00:00 AM | DealerRater
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★★★★★ a5150treeguyI had to add some features and downloads to my new 2023 Ram Laramie and the service department handled it fast and efficiently. A special thank you to Mark the Service Shop Foreman for working me in same day so I could get on the road for a holiday weekend. | Read Full Review6/2/2023 12:00:00 AM | DealerRater
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★★★★★ a5150treeguyI have purchased many vehicles from Allen Samuels CDJR over the last 20 years and Ted Teague and his Team have always treated me with upmost respect and professionalism. I am a customer for life and wouldn't even consider another brand or dealership. | Read Full Review6/2/2023 12:00:00 AM | DealerRater
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★★★★★ a5150treeguyI had to add some features and downloads to my new 2023 Ram Laramie and the service department handled it fast and efficiently. A special thank you to Mark the Service Shop Foreman for working me in same day so I could get on the road for a holiday weekend. | Read Full Review6/2/2023 12:00:00 AM | Cars.com
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★★★★★ a5150treeguyI have purchased many vehicles from Allen Samuels CDJR over the last 20 years and Ted Teague and his Team have always treated me with upmost respect and professionalism. I am a customer for life and wouldn't even consider another brand or dealership. | Read Full Review6/2/2023 12:00:00 AM | Cars.com
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★★★★★ Howard WheelerIn and out quickly and job well done. | Read Full Review6/2/2023 12:00:00 AM | Google
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★★★★★ Matt HicksDrove down from N. Ft. Worth.... Great experience from start to finish... A+++ Thanks Kristen! | Read Full Review5/31/2023 12:00:00 AM | Google
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★★★★★ Victor LopezVery helpful. Great quick service. | Read Full Review5/29/2023 12:00:00 AM | Google
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★★★★★ Ana JohnsonThey were polite and fast. They were able to do my oil change and notify me of any changes I needed to do with my truck. | Read Full Review5/29/2023 12:00:00 AM | Google
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★★★★★ Betty MikeskaWas very pleased with the salesman positive attitude and friendly service. Really a very good experience. Thank you ?? | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ Yolanda SimienI received Excellent Customer Service and Support during my buying experience. | Read Full Review5/24/2023 12:00:00 AM | Google
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★★★★★ redneckskater2008!Service was done professionally and timely advisors were friendly and helpful they made process easy and picked up delivered my car | Read Full Review5/24/2023 12:00:00 AM | Cars.com
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★★★★★ JLFANNON63easy. direct. fast. professional. Chris was professional without being pushy or aggressive. knowledge of inventory was impressive. | Read Full Review5/24/2023 12:00:00 AM | Cars.com
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★★★★★ redneckskater2008!Service was done professionally and timely advisors were friendly and helpful they made process easy and picked up delivered my car | Read Full Review5/24/2023 12:00:00 AM | DealerRater
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★★★★★ JLFANNON63easy. direct. fast. professional. Chris was professional without being pushy or aggressive. knowledge of inventory was impressive. | Read Full Review5/24/2023 12:00:00 AM | DealerRater
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★★★★★ luke_ratliffThey were professional and made me feel like a valued customer. The repairs on my vehicle were quick. | Read Full Review5/23/2023 12:00:00 AM | DealerRater
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★★★★★ luke_ratliffThey were professional and made me feel like a valued customer. The repairs on my vehicle were quick. | Read Full Review5/23/2023 12:00:00 AM | Cars.com
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★★★★★ Cynthia MerrittGary got me in and out Was very nice and friendly and helpful... thank him for the speedy service. | Read Full Review5/18/2023 12:00:00 AM | Google
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★★★★★ Anthony StevensMy salesman, Zack Richardson, was very knowledgeable and professional. He made the process very easy. My family and I were very happy. We love our new truck. | Read Full Review5/16/2023 12:00:00 AM | Google
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★★★★★ Sofie2981Great experience...Dalton made this buying experience awesome. We love our purchase and will be using him in the future. | Read Full Review5/15/2023 12:00:00 AM | Cars.com
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★★★★★ Sofie2981Great experience...Dalton made this buying experience awesome. We love our purchase and will be using him in the future. | Read Full Review5/15/2023 12:00:00 AM | DealerRater
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★★★★★ ChantellegeorgeAmanda was awesome! Allen was extremely friendly and welcoming. I would recommend everyone go to Allen Samuel Dodge. | Read Full Review5/14/2023 12:00:00 AM | DealerRater
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★★★★★ ChantellegeorgeAmanda was awesome! Allen was extremely friendly and welcoming. I would recommend everyone go to Allen Samuel Dodge. | Read Full Review5/14/2023 12:00:00 AM | Cars.com
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★★★★★ Sofia CantuDalton was exceptional during our visit...he made this experience great. We are happy with our purchase. | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ Lawrence LangeIt was only a simple recall check, but was done on the spot as a walk in. | Read Full Review5/14/2023 12:00:00 AM | Google
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★★★★★ Luis OrtizService advisor Samantha was amazing! She kept me informed of the service repair and was extremely professional. Loved the visit. | Read Full Review5/12/2023 12:00:00 AM | Google
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★★★★★ rputneyEveryone was very friendly and helpful. They made everything so convenient. Loved that they greeted my son and included him in conversations. | Read Full Review5/12/2023 12:00:00 AM | Cars.com
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★★★★★ MelAssociate was very polite, efficient, & kind during my visit. Helped with unexpected issues quickly, also. | Read Full Review5/12/2023 12:00:00 AM | Cars.com
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★★★★★ MelAssociate was very polite, efficient, & kind during my visit. Helped with unexpected issues quickly, also. | Read Full Review5/12/2023 12:00:00 AM | DealerRater
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★★★★★ rputneyEveryone was very friendly and helpful. They made everything so convenient. Loved that they greeted my son and included him in conversations. | Read Full Review5/12/2023 12:00:00 AM | DealerRater
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★★★★★ patsyjrawls06Dealer communicated over text and emails before deciding on a phone call to purchase. Sales manger is wonderful and they delivered my car to me. Service dept is also on their game to help with a service visit as simple as an oil change to scheduling maintenance. | Read Full Review5/11/2023 12:00:00 AM | DealerRater
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★★★★★ zachPeople are friendly and helpful. Very knowledgeable and willing to help everyone. Helped with exactly my needs. | Read Full Review5/11/2023 12:00:00 AM | DealerRater
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★★★★★ patsyjrawls06Dealer communicated over text and emails before deciding on a phone call to purchase. Sales manger is wonderful and they delivered my car to me. Service dept is also on their game to help with a service visit as simple as an oil change to scheduling maintenance. | Read Full Review5/11/2023 12:00:00 AM | Cars.com
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★★★★★ zachPeople are friendly and helpful. Very knowledgeable and willing to help everyone. Helped with exactly my needs. | Read Full Review5/11/2023 12:00:00 AM | Cars.com
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★★★★★ joemar02Always pleasant personnel and service dept cks things under hood w/o req. That's all I have to say. | Read Full Review5/10/2023 12:00:00 AM | Cars.com
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★★★★★ youngsupergirl9Amazing. Willing to work with you. The people are great. They have the best vehicles | Read Full Review5/10/2023 12:00:00 AM | Cars.com
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★★★★★ Christie0218They did an amazing job at helping me get the vehicle that I really wanted. | Read Full Review5/10/2023 12:00:00 AM | Cars.com
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★★★★★ youngsupergirl9Amazing. Willing to work with you. The people are great. They have the best vehicles | Read Full Review5/10/2023 12:00:00 AM | DealerRater
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★★★★★ Christie0218They did an amazing job at helping me get the vehicle that I really wanted. | Read Full Review5/10/2023 12:00:00 AM | DealerRater
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★★★★★ joemar02Always pleasant personnel and service dept cks things under hood w/o req. That's all I have to say. | Read Full Review5/10/2023 12:00:00 AM | DealerRater
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★★★★★ MarkOverall was a good experience. Feel like my trade in was valued low. Also no up front talk with finance about interest rates. | Read Full Review5/10/2023 12:00:00 AM | DealerRater
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★★★★★ MarkOverall was a good experience. Feel like my trade in was valued low. Also no up front talk with finance about interest rates. | Read Full Review5/10/2023 12:00:00 AM | Cars.com
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★★★★★ Brian AsherI like to give credit where credit is due! Zach Richardson made buying a Jeep very smooth. We came from out of town and were in and out in no time. He made me a deal and stuck to his promise. It’s nice to do business with honest people. The entire staff was great. I highly recommend Allen Samuels. | Read Full Review5/9/2023 12:00:00 AM | Google
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★★★★★ colebecca1110They were very quick and efficient. Nice people and very informative. Definitely will go back if my truck has any more issues! | Read Full Review5/5/2023 12:00:00 AM | Google
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★★★★★ ers3comGreat service, took me home and picked me up too. to to to to to | Read Full Review5/5/2023 12:00:00 AM | Cars.com
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★★★★★ ers3comGreat service, took me home and picked me up too. to to to to to | Read Full Review5/5/2023 12:00:00 AM | DealerRater
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★★★★★ Tony FraleyThe entire staff made it a point to make sure I got exactly what I wanted. I’ll definitely be going back for my next car purchase! | Read Full Review5/3/2023 12:00:00 AM | Google
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★★★★★ Michael EsteppHot Rod and David were amazing. They really made our experience top-notch. Other dealers in the area the last year or so have been difficult to deal with and tried to price gouge but Allen Samuels exceeded our expectations. That's why we have bought multiple cars from them. | Read Full Review5/2/2023 12:00:00 AM | Google
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★★★★★ CorsairQuick and easy, good communication. Price was fair. Text notifications when in process and done. | Read Full Review5/1/2023 12:00:00 AM | DealerRater
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★★★★★ CorsairQuick and easy, good communication. Price was fair. Text notifications when in process and done. | Read Full Review5/1/2023 12:00:00 AM | Cars.com
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★★★★★ Eric SheroMy appointment for warranty work and routine service was handled timely and the communication was outstanding. | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ Danny AndersonI believe we have purchased 4 vehicles from Allen Samuel's. Post purchase care is the reason we have continued. Love my oil changes and post service attention. | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ Medin14I have purchased two vehicles within the last year from Allen Samuels. First was my 2019 Chevrolet Silverado 1500 which had a check engine light on the day I bought it for an emissions problem that I was told would be fixed for me. 11 months later with check engine light coming back on several times and serviced about 5 times in last | Read Full Review4/30/2023 12:00:00 AM | Google
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★★★★★ Damion GreenI would give a shout-out to the service team they did a awesome job and they treated me like family now my whip is muscle machine again | Read Full Review4/29/2023 12:00:00 AM | Google
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★★★★★ Ivey GreenI went to this dealer twice, the first time I went to look at a 2019 Toyota Tundra, I test drove the steering wheel was shaking like crazy on the highway. The truck was priced at $42,000, they said they would take a look at it, shouldn’t you have done that before putting it on the lot. So I left looked at other places, came back a fe | Read Full Review4/29/2023 12:00:00 AM | Google
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★★★★★ LittleThe service was fast and communication with service department was easy and great! Thanks again! | Read Full Review4/28/2023 12:00:00 AM | Cars.com
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★★★★★ LittleThe service was fast and communication with service department was easy and great! Thanks again! | Read Full Review4/28/2023 12:00:00 AM | DealerRater
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★★★★★ Denise RogersLove the sales team but the service department is a whole different story. We sold both of our jeeps this month because we wouldn’t use their service department again ever. Only got one star to make it post. Should have been negative. 4 1/2 months and got our vehicle back with a dead battery and not fixed. | Read Full Review4/28/2023 12:00:00 AM | Google
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★★★★★ mikemitchaelGreat people who follow up on any issues I may have including giving me a ride! | Read Full Review4/27/2023 12:00:00 AM | DealerRater
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★★★★★ mikemitchaelGreat people who follow up on any issues I may have including giving me a ride! | Read Full Review4/27/2023 12:00:00 AM | Cars.com
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★★★★★ BillNo yes maybe no yes maybe no yes maybe no yes maybe no yes maybe | Read Full Review4/26/2023 12:00:00 AM | Cars.com
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★★★★★ AaronThe service was very professional. The communication from my representative was very good and the time to get my work done was very quick. | Read Full Review4/26/2023 12:00:00 AM | Cars.com
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★★★★★ Sharon DaveAwesome service michael was great. I have nothing else to really add at this time | Read Full Review4/26/2023 12:00:00 AM | Cars.com
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★★★★★ Sharon DaveAwesome service michael was great. I have nothing else to really add at this time | Read Full Review4/26/2023 12:00:00 AM | DealerRater
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★★★★★ AaronThe service was very professional. The communication from my representative was very good and the time to get my work done was very quick. | Read Full Review4/26/2023 12:00:00 AM | DealerRater
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★★★★★ BillNo yes maybe no yes maybe no yes maybe no yes maybe no yes maybe | Read Full Review4/26/2023 12:00:00 AM | DealerRater
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★★★★★ Anita NewVery professional,courteous and knowledgeable. | Read Full Review4/25/2023 12:00:00 AM | Google
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★★★★★ Matthogan81Great service. Cost effective and quick. They had a packed schedule but made time for a quick fix on my jeep. | Read Full Review4/24/2023 12:00:00 AM | DealerRater
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★★★★★ Matthogan81Great service. Cost effective and quick. They had a packed schedule but made time for a quick fix on my jeep. | Read Full Review4/24/2023 12:00:00 AM | Cars.com
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★★★★★ Christian Brothers Moving ServiceEverything was great as always. | Read Full Review4/23/2023 12:00:00 AM | Google
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★★★★★ Lori OwensThe service was great, got a shuttle to work while they worked on my car and they finished it the same day!!! Everyone was so nice! | Read Full Review4/23/2023 12:00:00 AM | Google
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★★★★★ robert mcadamsVery busy day at the shop. They did a great job of getting me checked in and taking care of my needs. Waiting room was comfortable and as usual the rest room was clean. Very important point to me and my family. Staff was outstanding. Thank you. | Read Full Review4/22/2023 12:00:00 AM | Google
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★★★★★ Tony BI am truly grateful for the management and staff at Allen Samuels. I recently purchased my third vehicle from this dealership. As always, the experience was amazing. The staff was helpful in helping me pick out a new vehicle. The process of purchasing the vehicle was easy and efficient. I highly rate this dealership for anyone lookin | Read Full Review4/22/2023 12:00:00 AM | Cars.com
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★★★★★ Tony BI am truly grateful for the management and staff at Allen Samuels. I recently purchased my third vehicle from this dealership. As always, the experience was amazing. The staff was helpful in helping me pick out a new vehicle. The process of purchasing the vehicle was easy and efficient. I highly rate this dealership for anyone lookin | Read Full Review4/22/2023 12:00:00 AM | DealerRater
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★★★★★ matthew hoganGreat service, quick and cost-effective | Read Full Review4/21/2023 12:00:00 AM | Google
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★★★★★ Anthony BalchunasAs always service was amazing. Staff very professional and courteous. Repairs to my vehicle done expeditiously. | Read Full Review4/21/2023 12:00:00 AM | Google