Return to complete listing of Chrysler Oil Change Service Specialists In Woodway

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 08:00 am - 04:00 pmSun: Closed

General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

Fast and convenient service
No appointment needed
Service for nearly all makes and models

Complimentary multi-point inspection
Tires and other services available

Coupons and Rebates for extra savings
Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.

Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.

Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

Friction Reduction
Heat Reduction

Engine Cleaning
Weather Tolerance

Rust and Corrosion Prevention
Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

Goodyear
Dunlop
Kelly
Bridgestone®

Firestone
Michelin®
BFGoodrich
Uniroyal

Continental
General
Yokohama®
Pirelli®

Falken
Ohtsu
Hankook
KUMHO

Nexen
Toyo
Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

Ultra-Quiet Braking
New Brake Hardware

Superior Braking Performance
Rigorously Tested

Stainless Steel Hardware
Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

Clean Your Battery
Limit Heat Exposure

Avoid Short Trips
Clamp Your Batteries

Turn Off Extra Features
Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

road hazard tire &
wheel protection

for as low as $145, get full repair or replacement cost

Click to Learn More

The Benefits of Synthetic

Reduced strain on your battery and engine
Better performance in extreme high and low temperatures
Improved oil longevity

click here to watch a video and learn more

About Allen Samuels Dodge Chrysler Jeep

Allen Samuels Dodge Chrysler Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

Shuttle Service Available
We Offer Rentals
Spanish Speaking
Free WiFi
We Have Early Bird Hours
We Offer Mopar Accessories
We Offer Mopar Performance Parts
We Do State Inspections
Ask About Service Contracts
Certified Technicians

Call (254) 523-4134 today to schedule your next appointment.

Our technicians at Allen Samuels Dodge Chrysler Jeep are ready to help you!

Allen Samuels Dodge Chrysler Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:

Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Allen Samuels Dodge Chrysler Jeep today at (254) 523-4134 to learn more

Check for Vehicle Recalls

Customer Reviews

★★★★★ LT
Service and sales personnel are friendly, helpful and professional. Each experience at the dealership has been top notch! | Read Full Review
11/28/2023 12:00:00 AM | DealerRater
★★★★★ JNS1951
For the first time since having this vehicle it would not start / crank. After having it towed in to the service department, it was only in need of a new battery. | Read Full Review
11/27/2023 12:00:00 AM | DealerRater
★★★★★ Lesley Plemons
Big shout out to Rodrick for his excellent customer service. Loving my new truck. | Read Full Review
11/27/2023 12:00:00 AM | Google
★★★★★ JNS1951
For the first time since having this vehicle it would not start / crank. After having it towed in to the service department, it was only in need of a new battery. | Read Full Review
11/27/2023 12:00:00 AM | Cars.com
★★★★★ Stephanie Melton
Great experience…thanks for all the help Shawn! | Read Full Review
11/24/2023 12:00:00 AM | Google
★★★★★ Rae Rae
Aldo, my sales rep, was very friendly and professional. I looked at and compared several vehicles, over multiple days, before making my decision. He was pleasant for the entire process, answered every question, and made sure I was happy with the decision after the purchase. I had a great experience and will recommend Allen Samuels to | Read Full Review
11/24/2023 12:00:00 AM | Google
★★★★★ King Wilson
Awesome experience. Amanda and the team were great and informative. | Read Full Review
11/24/2023 12:00:00 AM | Google
★★★★★ Trina Lewis
We bought a 2022 dodge ram 2500 and the company husband works for has a purchase plan that we will receive a 2% less than invoice on any dodge, after letting the salesman know that that is the option we want to use he continued to tell us that they will beat that deal. This was a Saturday, Monday I called and talled to the finance | Read Full Review
11/24/2023 12:00:00 AM | Google
★★★★★ ldvswaters507
Sean provided excellent service by answering all my questions and showing us the vehicle we decided to purchase. | Read Full Review
11/23/2023 12:00:00 AM | DealerRater
★★★★★ ldvswaters507
Sean provided excellent service by answering all my questions and showing us the vehicle we decided to purchase. | Read Full Review
11/23/2023 12:00:00 AM | Cars.com
★★★★★ Jim Myers
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11/22/2023 12:00:00 AM | Google
★★★★★ Keith Ehlers
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11/20/2023 12:00:00 AM | Google
★★★★★ Kayla Roberson
| Read Full Review
11/19/2023 12:00:00 AM | Google
★★★★★ Bill Hoggard
Professional staff and talented technicians. Timely service, fair pricing, and so far everything is working correctly. Samantha and Brandon were pros. | Read Full Review
11/19/2023 12:00:00 AM | DealerRater
★★★★★ HPWJr
In and out swiftly taking care of two issues. I waited and got my car back in thirty minutes. | Read Full Review
11/19/2023 12:00:00 AM | DealerRater
★★★★★ Bill Hoggard
Professional staff and talented technicians. Timely service, fair pricing, and so far everything is working correctly. Samantha and Brandon were pros. | Read Full Review
11/19/2023 12:00:00 AM | Cars.com
★★★★★ HPWJr
In and out swiftly taking care of two issues. I waited and got my car back in thirty minutes. | Read Full Review
11/19/2023 12:00:00 AM | Cars.com
★★★★★ Jháy Be Freestylin
Don't get me wrong hotrod got me a 2023 Dodge Charger SXT. Yes it's new but man these payments are ridiculous $996.00 a month plus insurance $216 almost 1200 !ma month. I literally wanna just drop this car off and tell them to keep it. Allen samuels is ripping people off on that APR% and car note payments. It's sad for the first tim | Read Full Review
11/17/2023 12:00:00 AM | Google
★★★★★ ron boisvert
Branden was an exceptional service advisor took care of all my needs Even took care of some unexpected problems. Thank you. Branden | Read Full Review
11/16/2023 12:00:00 AM | Google
★★★★★ Chris Guy
| Read Full Review
11/16/2023 12:00:00 AM | Google
★★★★★ Maghen Hamilton
| Read Full Review
11/13/2023 12:00:00 AM | Google
★★★★★ salomon botello
| Read Full Review
11/13/2023 12:00:00 AM | Google
★★★★★ Josh Troup
| Read Full Review
11/12/2023 12:00:00 AM | Google
★★★★★ Johnathan Neisinger
Tons of complications that all equaled out to a wonderful experience. A warranty company through AutoNation Chevrolet was giving me problems that they did not want to replace lifters and a camshaft on my dodge ram, and it was sent to ALLEN SAMUELS Dodge of Waco. I was assigned a service advisor. Gary and he was able to talk to the wa | Read Full Review
11/11/2023 12:00:00 AM | Google
★★★★★ Maghen Hamilton
They will fill your car up for you when mistakes were made on their part. | Read Full Review
11/11/2023 12:00:00 AM | Google
★★★★★ LT
I found the service department staff to be friendly and helpful. I will definitely return. | Read Full Review
11/10/2023 12:00:00 AM | DealerRater
★★★★★ LT
I found the service department staff to be friendly and helpful. I will definitely return. | Read Full Review
11/10/2023 12:00:00 AM | Cars.com
★★★★★ Curtis Patterson
| Read Full Review
11/9/2023 12:00:00 AM | Google
★★★★★ lorna
Easy oil service experience. Fast greeting and updates on the service. Clean waiting area and thanks for the car wash! | Read Full Review
11/8/2023 12:00:00 AM | DealerRater
★★★★★ lorna
Easy oil service experience. Fast greeting and updates on the service. Clean waiting area and thanks for the car wash! | Read Full Review
11/8/2023 12:00:00 AM | Cars.com
★★★★★ Majdi Salhab
Super professional and nick at service did a great job helping us.thank you guys. | Read Full Review
11/7/2023 12:00:00 AM | Google
★★★★★ Clay Watkins
All I know is that I own two very old jeeps. Every time I bring them in for service and deal with anyone in the service department or James in the parts department I’m treated like I just bought a brand new top-of-the-line jeep vehicle. The staff are always so pleasant and professional acting towards me and quick to respond when I dr | Read Full Review
11/7/2023 12:00:00 AM | Google
★★★★★ Jesus Saucedo
Took my truck for service and the top engine cover was missing screws. Took it back and they didn’t have the screws and they had to order them. Couldn’t wait because I was moving to Amarillo and told the service person to mail them to me. She agreed but never received them. | Read Full Review
11/7/2023 12:00:00 AM | Google
★★★★★ Jason Porter
I purchased my car remotely. Could have been nerve racking, but they made it easy. | Read Full Review
11/6/2023 12:00:00 AM | Google
★★★★★ David Hegar
| Read Full Review
11/6/2023 12:00:00 AM | Google
★★★★★ Frank
You have courteous and knowledgeable employees that are always ready to help and get things done. | Read Full Review
11/6/2023 12:00:00 AM | DealerRater
★★★★★ Frank
You have courteous and knowledgeable employees that are always ready to help and get things done. | Read Full Review
11/6/2023 12:00:00 AM | Cars.com
★★★★★ Emmett
Great, speedy and professional service. Was able to get my car in and take care of the maintenance even though I came in close to closing time. | Read Full Review
11/5/2023 12:00:00 AM | Cars.com
★★★★★ mischief75672
Very pleased with the salesman and the finance man. 100% satisfied customer. Will be utilizing the service department. | Read Full Review
11/5/2023 12:00:00 AM | Cars.com
★★★★★ Emmett
Great, speedy and professional service. Was able to get my car in and take care of the maintenance even though I came in close to closing time. | Read Full Review
11/5/2023 12:00:00 AM | DealerRater
★★★★★ mischief75672
Very pleased with the salesman and the finance man. 100% satisfied customer. Will be utilizing the service department. | Read Full Review
11/5/2023 12:00:00 AM | DealerRater
★★★★★ Anthony Hart
| Read Full Review
11/4/2023 12:00:00 AM | Google
★★★★★ Martha Curry
Everyone was very friendly and helpful. Service was very fast. They have a very nice waiting area with bottled water, cold drinks, juice, coffee and snacks plus the tv. | Read Full Review
11/3/2023 12:00:00 AM | Google
★★★★★ samschnell24
The salesman Shawn Etienne was truly a pleasure to work with. Shawn went above and beyond to obtain the Wagoneer, which the model and specs we wanted was particularly difficult for other dealerships in the area to locate. Shawn has checked on us since the purchase multiple times, and makes us feel valued. | Read Full Review
11/3/2023 12:00:00 AM | DealerRater
★★★★★ samschnell24
The salesman Shawn Etienne was truly a pleasure to work with. Shawn went above and beyond to obtain the Wagoneer, which the model and specs we wanted was particularly difficult for other dealerships in the area to locate. Shawn has checked on us since the purchase multiple times, and makes us feel valued. | Read Full Review
11/3/2023 12:00:00 AM | Cars.com
★★★★★ Nicole N'Cole
Salesman Chris Hopkins Jr. made the new vehicle search easy. He’s informative, courteous, and knowledgeable. He followed up with me to see if I had any questions or concerns. | Read Full Review
11/2/2023 12:00:00 AM | Google
★★★★★ Larry Witt
Nice to have a ride home after dropping off my truck. Repair was well done and service was friendly. | Read Full Review
11/2/2023 12:00:00 AM | Google
★★★★★ Albert Wittschen
They were very courteous and knowledgeable. They knew what needed to be done and did it If you are looking for a dealership that stands behind what they say it's Allen Samuel s Dodgers. | Read Full Review
11/2/2023 12:00:00 AM | Google
★★★★★ Julie Brown
Tom was fantastic as well as the repair technicians. Work was diagnosed and completed in record time | Read Full Review
11/2/2023 12:00:00 AM | Google
★★★★★ Maghen Hamilton
Customer service is the worst. Editing my review because the manager left his number and asked to call. I’ve called 4 times. Left multiple voicemails. My car has been in “service” since September and here we are November 2nd. | Read Full Review
11/2/2023 12:00:00 AM | Google
★★★★★ Abbey Kelly
I went in on Monday October 30th to get my tires filled with air because the air vacuum across the street was broken. I have a Jeep but did not have any appointment - they were busy but immediately said they would take my car around and fill my tires! I did not get the name of the employee who helped but he was a life saver and I rea | Read Full Review
11/1/2023 12:00:00 AM | Google
★★★★★ Rick Croyd
Stopped in for oil change and get tires filled. The air filters needed changed. Recall on the spoiler to be looked over next week. Everything was completed quickly and we were so appreciative of how we were taken care of without an appointment. One of the reasons we come back to Allen Samuels. | Read Full Review
11/1/2023 12:00:00 AM | Google
★★★★★ Cdocrun
Lost the key to my Grand Cherokee late on a Friday afternoon, my salesperson actually ran over to parts to be sure a replacement was available, and they got me in Saturday morning, gave me a ride to work, and delivered my car and new key to me before noon. | Read Full Review
10/31/2023 12:00:00 AM | DealerRater
★★★★★ Cdocrun
Lost the key to my Grand Cherokee late on a Friday afternoon, my salesperson actually ran over to parts to be sure a replacement was available, and they got me in Saturday morning, gave me a ride to work, and delivered my car and new key to me before noon. | Read Full Review
10/31/2023 12:00:00 AM | Cars.com
★★★★★ David Coker
Excellent service from all the personnel that I dealt with. Friendly, courteous, and helpful, Very committed to giving the customer a good experience. I would not hesitate to recommend this dealership to family and friends. | Read Full Review
10/30/2023 12:00:00 AM | Cars.com
★★★★★ David Coker
Excellent service from all the personnel that I dealt with. Friendly, courteous, and helpful, Very committed to giving the customer a good experience. I would not hesitate to recommend this dealership to family and friends. | Read Full Review
10/30/2023 12:00:00 AM | DealerRater
★★★★★ Lnncattle
Excellent service nice people I will buy here again and give referals four stars from me | Read Full Review
10/29/2023 12:00:00 AM | DealerRater
★★★★★ Pamela Taylor
Friendly, fast, always do a great job. | Read Full Review
10/29/2023 12:00:00 AM | Google
★★★★★ Dalton Turner
It was perfect and met all of my expectations. Thank You Tom! | Read Full Review
10/29/2023 12:00:00 AM | Google
★★★★★ Glenn Schneider
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10/29/2023 12:00:00 AM | Google
★★★★★ Lnncattle
Excellent service nice people I will buy here again and give referals four stars from me | Read Full Review
10/29/2023 12:00:00 AM | Cars.com
★★★★★ jose rodriguez
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10/29/2023 12:00:00 AM | Google
★★★★★ Lucy Posey
Completed recall quickly, & aired my tires too! | Read Full Review
10/28/2023 12:00:00 AM | Google
★★★★★ Adam Carr
Rodrick was great to work with and really went above and beyond to secure our desired car. | Read Full Review
10/26/2023 12:00:00 AM | Google
★★★★★ Steve
I have purchased exclusively from Allen Samuels - Waco for many years. All employees have been very professional and helpful. My last several purchases have been with Juan Rodriguez. Mr. Rodriguez does a great job in sales and follow-up service for his clients. | Read Full Review
10/26/2023 12:00:00 AM | DealerRater
★★★★★ Steve
I have purchased exclusively from Allen Samuels - Waco for many years. All employees have been very professional and helpful. My last several purchases have been with Juan Rodriguez. Mr. Rodriguez does a great job in sales and follow-up service for his clients. | Read Full Review
10/26/2023 12:00:00 AM | Cars.com
★★★★★ mikeg
Our sales person and the sales manager were very patient and helpful. This is a top notch professional dealership. | Read Full Review
10/25/2023 12:00:00 AM | Cars.com
★★★★★ mikeg
Our sales person and the sales manager were very patient and helpful. This is a top notch professional dealership. | Read Full Review
10/25/2023 12:00:00 AM | DealerRater
★★★★★ Mike Gaines
| Read Full Review
10/25/2023 12:00:00 AM | Google
★★★★★ Stacy Fancher
Beyond grateful & happy with the amazing, spot on service with Billy at Allen Samuels in Waco. I’ve bought several vehicles here and I’ve never had a bad experience. We came in last Wednesday after my daughter’s Jeep was totaled by a deer and were able to get an absolutely perfect replacement vehicle. Highly recommend & loyal to thi | Read Full Review
10/25/2023 12:00:00 AM | Google
★★★★★ Layce Gibson
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10/25/2023 12:00:00 AM | Google
★★★★★ Randall Martin
Allen Samuels Dodge repaired a defective lighting hitch installed by Uhaul. Local (Waco TX) Uhaul store could not help. We were leaving with a trailer in less than 24 hours. W/O an appt. Nick Carter (Service Advisor) and Chet Norvell (Technician) repaired the problem in around one hour. This was above and beyond the call of duty. | Read Full Review
10/24/2023 12:00:00 AM | Google
★★★★★ Carolina Salazar
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10/24/2023 12:00:00 AM | Google
★★★★★ Johnny REAMS
Great experience, Shawn Eitienne, Sales Consultant was very professional and knowledgeable about my purchased vehicle. Everything was very smooth and relaxing. | Read Full Review
10/24/2023 12:00:00 AM | Google
★★★★★ Maghen Hamilton
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10/24/2023 12:00:00 AM | Google
★★★★★ Roxiecoxroxie
Great service and friendly customer service All and all fast and friendly customer service ty | Read Full Review
10/23/2023 12:00:00 AM | DealerRater
★★★★★ Roxiecoxroxie
Great service and friendly customer service All and all fast and friendly customer service ty | Read Full Review
10/23/2023 12:00:00 AM | Cars.com
★★★★★ robbinlyeager
I called and they got me in and out 1 day. No inconvenience on my part! | Read Full Review
10/22/2023 12:00:00 AM | Cars.com
★★★★★ robbinlyeager
I called and they got me in and out 1 day. No inconvenience on my part! | Read Full Review
10/22/2023 12:00:00 AM | DealerRater
★★★★★ Jim Campbell
Service was performed on time and as promised. | Read Full Review
10/22/2023 12:00:00 AM | Google
★★★★★ Tom Christian
The service team corrected an issue with my rear differential. Branden was our customer service rep. He was great with communication and made this visit a really good experience. The service techs were awesome too. | Read Full Review
10/21/2023 12:00:00 AM | Google
★★★★★ Ryanne Williams
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10/19/2023 12:00:00 AM | Google
★★★★★ sly38_1
It was a good experience. The sales team did a great job and salesman went over and beyond. | Read Full Review
10/18/2023 12:00:00 AM | DealerRater
★★★★★ sly38_1
It was a good experience. The sales team did a great job and salesman went over and beyond. | Read Full Review
10/18/2023 12:00:00 AM | Cars.com
★★★★★ Nana6ss
The Allen Samuels Dodge dealership have friendly, great, and very knowledgeable staff. The associate named Collins is the best person that I know at all the service center. I would like to thank him for all of his help. | Read Full Review
10/17/2023 12:00:00 AM | Cars.com
★★★★★ Nana6ss
The Allen Samuels Dodge dealership have friendly, great, and very knowledgeable staff. The associate named Collins is the best person that I know at all the service center. I would like to thank him for all of his help. | Read Full Review
10/17/2023 12:00:00 AM | DealerRater
★★★★★ Donna Phipps
| Read Full Review
10/14/2023 12:00:00 AM | Google
★★★★★ Debbie Smith
Rod was a fantastic person to handle my transaction. I was not there to purchase a car. I was there with my grand daughter & found the car I was looking for! Trey went to work finding my car since my grand daughter & I bought the same car! These 2 gentlemen were exceptional people! If I could give them 200 stars I would. THANK YOU fo | Read Full Review
10/14/2023 12:00:00 AM | Google
★★★★★ Henry Tucker
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10/11/2023 12:00:00 AM | Google
★★★★★ Jazmine Davis
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10/11/2023 12:00:00 AM | Google
★★★★★ Samantha Hamilton
I’m leaving this review because I’m worried about customers that don’t have sales experience getting taken advantage of. I sold cars for years and know all the tricks used to win one over on customers. I was up front about this from the start so that we could skip all the b*** s***. My sales person was Shawn Etienne. Shawn showed me | Read Full Review
10/10/2023 12:00:00 AM | Google
★★★★★ Nanette Henderson
Amanda was amazing. Polite, friendly and very helpful. She explained everything to me and was very patient with me. | Read Full Review
10/9/2023 12:00:00 AM | Google
★★★★★ sean
Fast service, timely updates and quality work. Have been there before and I'll be going back. They are currently having a buy 3 get 1 free for tires. Any make, any type. Highly encourage everyone that needs tires to get in on this. | Read Full Review
10/9/2023 12:00:00 AM | DealerRater
★★★★★ sean
Fast service, timely updates and quality work. Have been there before and I'll be going back. They are currently having a buy 3 get 1 free for tires. Any make, any type. Highly encourage everyone that needs tires to get in on this. | Read Full Review
10/9/2023 12:00:00 AM | Cars.com
★★★★★ J K
Gary as always makes getting routine maintenance and recalls easy. He is always pleasant, professional, understanding and considerate of my time. | Read Full Review
10/8/2023 12:00:00 AM | Google
★★★★★ Jason Major
Extending a thank you to Rodrick 'Hot Rod' Chapman for our new 2022 Jeep Compass. He went above and beyond . Thank you for your wonderful customer service! | Read Full Review
10/8/2023 12:00:00 AM | Google
★★★★★ Cliff Ray
Everyone dreads going to buy a new car. However, I had a really great low pressure sales experience considering this was my first RAM purchase. The team who made that happen was Shawn Etienne, Trey McDade, Ted Teague, and Leslie Gholson. They went over every detail and didn't try to push anything I didn't need in the purchase. The | Read Full Review
10/8/2023 12:00:00 AM | Google
★★★★★ Tasha Beverly
Best salesman is the HOTRod he will go over and beyond to get you in a nice reliable ride. | Read Full Review
10/5/2023 12:00:00 AM | Google
★★★★★ Lawanda Evans
My husband and I would like to thank Hot Rod for having wonderful costume service he made sure we where taken care of.Still til this day he reaches out to check to see if everything is going well with the vehicle we purchased through.Also he even contacted me just to wish me a happy birthday recently.Again thanks Hot Rod | Read Full Review
10/5/2023 12:00:00 AM | Google
★★★★★ Avila497
Friendly people, comfortable waiting area, fast service, reasonable prices and they always follow up to make sure everything is ok | Read Full Review
10/5/2023 12:00:00 AM | DealerRater
★★★★★ Avila497
Friendly people, comfortable waiting area, fast service, reasonable prices and they always follow up to make sure everything is ok | Read Full Review
10/5/2023 12:00:00 AM | Cars.com
★★★★★ Jennifer Stephens
The gentleman that helped me. Mr. Fisher was very nice and answered all my questions and concerns I had. He made sure I was able to leave with my vehicle that day knowing its the only car we had. | Read Full Review
10/4/2023 12:00:00 AM | Google
★★★★★ Emery Johnson
Mr. Rod sold me a 2017 Chevy traverse last year I've had no problems with it his service was friendly and he took care of me in my family and thank him for that | Read Full Review
10/4/2023 12:00:00 AM | Google
★★★★★ Amber Hemphill
| Read Full Review
10/4/2023 12:00:00 AM | Google
★★★★★ Linda Homburg
Brandon communicated with me letting me know the status of our truck. Highly recommend him to take care of your vehicle. | Read Full Review
10/4/2023 12:00:00 AM | Google
★★★★★ Rachel Hernandez
It took a month to get my car back- Samantha was absolutely awful to deal with. If you go to the service department, absolutely ask for Gary. It took me calling and following up on my car to finally hear anything and I felt like it had to make so much noise to be heard. And after I got my car back I found out (unfortunately a month l | Read Full Review
10/4/2023 12:00:00 AM | Google
★★★★★ Cynthia Hooks
| Read Full Review
10/2/2023 12:00:00 AM | Google
★★★★★ Jamie.Sparks
Can't ask for a better car buying or service experience. I bought my last 5 vehicles from this dealership and have never been treated better. Thank you Allen Samuels! | Read Full Review
10/1/2023 12:00:00 AM | DealerRater
★★★★★ Jamie.Sparks
Can't ask for a better car buying or service experience. I bought my last 5 vehicles from this dealership and have never been treated better. Thank you Allen Samuels! | Read Full Review
10/1/2023 12:00:00 AM | Cars.com
★★★★★ Sandra Marquez
Service Advisor Amada was very attentive. | Read Full Review
9/29/2023 12:00:00 AM | Google
★★★★★ Junett Noack
Enjoyed doing business with Zach! He was very polite met me at the door, when I told him what I wanted he told me all about the Pacifica. I’m very happy with my purchase & when I left he walked me to my car. | Read Full Review
9/29/2023 12:00:00 AM | Google
★★★★★ Terry Rogers
Excellent service knowledgeable sales staff would highly recommend this dealership | Read Full Review
9/28/2023 12:00:00 AM | Google
★★★★★ rwc75
Great experience. Everyone was friendly and the work on my vehicle was completed faster then expected. | Read Full Review
9/28/2023 12:00:00 AM | DealerRater
★★★★★ rwc75
Great experience. Everyone was friendly and the work on my vehicle was completed faster then expected. | Read Full Review
9/28/2023 12:00:00 AM | Cars.com
★★★★★ Evan Harder
The technicians and the service director Eric are the reason I don’t go to Mac Haik. I will choose another advisor for my next visit. | Read Full Review
9/26/2023 12:00:00 AM | Google
★★★★★ Artice Vincent
It took longer than expected but the service to air conditioning problem with my car was very good | Read Full Review
9/26/2023 12:00:00 AM | Google
★★★★★ Susana Munoz
I went in today about a possible recall that my vehicle had.. The recall guy working this morning took very good care of me and that’s why the stars that I gave are even there. HOWEVER the parts “specialist” that was sitting on the left side of the desk WAS horrible!! The recall guy sent me to parts so I could get a price quote for s | Read Full Review
9/26/2023 12:00:00 AM | Google
★★★★★ jarrewdret
Charged $1300 to tell me my misfiring FIAT 500c was broke. $1300 to tell us the same thing we had already told him but then the Service Advisor quoted an extra 10k for a fix which we declined so he said he'd tell his guy to put it back together. We arrived and BRANDEN walks with us outside and says I HOPE YOU BROUGHT A TRAILER and la | Read Full Review
9/24/2023 12:00:00 AM | DealerRater
★★★★★ jarrewdret
Charged $1300 to tell me my misfiring FIAT 500c was broke. $1300 to tell us the same thing we had already told him but then the Service Advisor quoted an extra 10k for a fix which we declined so he said he'd tell his guy to put it back together. We arrived and BRANDEN walks with us outside and says I HOPE YOU BROUGHT A TRAILER and la | Read Full Review
9/24/2023 12:00:00 AM | Cars.com
★★★★★ Kevin Hoskins
Nick was extremely helpful in getting our vehicle taken care of. | Read Full Review
9/22/2023 12:00:00 AM | Google
★★★★★ Chris Curry
| Read Full Review
9/21/2023 12:00:00 AM | Google
★★★★★ Ken Kearns
Very good appointment | Read Full Review
9/21/2023 12:00:00 AM | Google
★★★★★ SMITTY 44
Great help all through the process of ordering a Gladiator direct from the factory. | Read Full Review
9/21/2023 12:00:00 AM | Google
★★★★★ Amy Dodson
Gary is always a pleasure to work with! He kept me informed every step of the process. Amber in rentals/loaners was wonderful to deal with too. Both making it as painless as possible! | Read Full Review
9/21/2023 12:00:00 AM | Google
★★★★★ Tommy Miller
Greatest place to do business!!! | Read Full Review
9/21/2023 12:00:00 AM | Google
★★★★★ Naomi Tess
Worked with Mr. Aj, he made the experience easy and stress free the entire process took only an hour super easy! Love my new Jeep too! This was also my second time purchasing a vehicle from him. Highly recommend stopping by! | Read Full Review
9/20/2023 12:00:00 AM | Google
★★★★★ Bryanna Canales
Amazing staff, patient and listened to everything I had asked | Read Full Review
9/20/2023 12:00:00 AM | Google
★★★★★ susan k wirgau
Customer Service was great!!!!! It got towed in on a Friday and I didn’t get it until the following Saturday. Wish it would have been able to be looked at sooner. However Service was excellent and it did get fixed quickly once it was looked at. | Read Full Review
9/20/2023 12:00:00 AM | Google
★★★★★ Lance Luedeker
Collin was great. Quick turnaround and quality service. | Read Full Review
9/18/2023 12:00:00 AM | Google
★★★★★ Melanie Richard
Very efficient and friendly. | Read Full Review
9/17/2023 12:00:00 AM | Google
★★★★★ Dawn Crossland
| Read Full Review
9/16/2023 12:00:00 AM | Google
★★★★★ dwshaw76
Good service when there was problems with Brocken equipment they came explain what was going on very clean waiting room | Read Full Review
9/15/2023 12:00:00 AM | DealerRater
★★★★★ dwshaw76
Good service when there was problems with Brocken equipment they came explain what was going on very clean waiting room | Read Full Review
9/15/2023 12:00:00 AM | Cars.com
★★★★★ Dennis Hoffman
a little exciting due to a loose hose connection, but all of the Allen Samuels representatives made an exceptional effort to get the issue resolved and me on the way home | Read Full Review
9/14/2023 12:00:00 AM | Google
★★★★★ Strider
Always friendly, knowledgeable and eager to go the extra mile to ensure full Customer satisfaction. Definitely recommend them! | Read Full Review
9/13/2023 12:00:00 AM | DealerRater
★★★★★ Strider
Always friendly, knowledgeable and eager to go the extra mile to ensure full Customer satisfaction. Definitely recommend them! | Read Full Review
9/13/2023 12:00:00 AM | Cars.com
★★★★★ Carmen Young
Gerald Harris is amazing and worked exceptionally hard to meet my needs. | Read Full Review
9/12/2023 12:00:00 AM | Google
★★★★★ mlgutierrez_76635
They listen to what their customer wants or needs. They try to help with their customers needs | Read Full Review
9/11/2023 12:00:00 AM | DealerRater
★★★★★ mlgutierrez_76635
They listen to what their customer wants or needs. They try to help with their customers needs | Read Full Review
9/11/2023 12:00:00 AM | Cars.com
★★★★★ chelseymay
Wait time wasn't too bad and everything was communicated well. Was not pressured to buy anything extra | Read Full Review
9/9/2023 12:00:00 AM | Cars.com
★★★★★ chelseymay
Wait time wasn't too bad and everything was communicated well. Was not pressured to buy anything extra | Read Full Review
9/9/2023 12:00:00 AM | DealerRater
★★★★★ Rudy Alvarez
Great service and follow up. | Read Full Review
9/8/2023 12:00:00 AM | Google
★★★★★ dennis.berry
It was a great experience from start to finish. All the staff were helpful and friendly. Special thanks to Dalton Lampley and Trey McDade. | Read Full Review
9/7/2023 12:00:00 AM | DealerRater
★★★★★ dennis.berry
It was a great experience from start to finish. All the staff were helpful and friendly. Special thanks to Dalton Lampley and Trey McDade. | Read Full Review
9/7/2023 12:00:00 AM | Cars.com
★★★★★ Karen Garrett
| Read Full Review
9/6/2023 12:00:00 AM | Google
★★★★★ Kyle Knight
So, i dealt with Lucy mostly, and she and the team at allen samuels did a great job behind the scenes getting me into a really nice 2017 ram. It fit everything i was looking for, came at a fair price without ANY haggling. Dealt a little bit with Ramone too. I dont have perfect credit, and Lucy and the Managers didnt give up with help | Read Full Review
9/6/2023 12:00:00 AM | Google
★★★★★ Samantha Day
Such quick and friendly service, and loved the car wash extra! Amanda really went out of her way to make me feel valued as a Jeep owner. It really was a vast difference from past experiences at other dealerships. Made me want to always make the extra effort to bring my car to Allen Samuels every time! Thank you! | Read Full Review
9/6/2023 12:00:00 AM | Google
★★★★★ rgpena80
Excellent customer service. Fast and friendly service. I will buy my next vehicle with Allen Samuels. | Read Full Review
9/5/2023 12:00:00 AM | DealerRater
★★★★★ rgpena80
Excellent customer service. Fast and friendly service. I will buy my next vehicle with Allen Samuels. | Read Full Review
9/5/2023 12:00:00 AM | Cars.com
★★★★★ Lisa Mcdanel
We were traveling when we required prompt service with our truck. These folks jumped right on getting our new battery installed. | Read Full Review
9/4/2023 12:00:00 AM | Google
★★★★★ MH
OUTSTANDING SERVICE!!!! Great deal!, Love my new Pacifica!!!! Highly recommend this dealership! You will love Allen Samuels!! | Read Full Review
9/3/2023 12:00:00 AM | DealerRater
★★★★★ HEYYN1
Took a bad situation and made it better, had a 2015 that overheated with a catastrophic engine failure. They took care of me and got me into a new 2023 ram | Read Full Review
9/3/2023 12:00:00 AM | DealerRater
★★★★★ HEYYN1
Took a bad situation and made it better, had a 2015 that overheated with a catastrophic engine failure. They took care of me and got me into a new 2023 ram | Read Full Review
9/3/2023 12:00:00 AM | Cars.com
★★★★★ MH
OUTSTANDING SERVICE!!!! Great deal!, Love my new Pacifica!!!! Highly recommend this dealership! You will love Allen Samuels!! | Read Full Review
9/3/2023 12:00:00 AM | Cars.com
★★★★★ Sandra Davis
Zach and his crew, finance and their help, I got a great car 2017 Jeep Cherokee Lattitude, under 80,000 miles. Drives like a charm. So smooth compared to the POS Mercedes Benz I had. I floated all the way to Amarillo today after I bought it Thursday. You guys are the TOPS!?? | Read Full Review
9/2/2023 12:00:00 AM | Google
★★★★★ Alexander M. Prince
| Read Full Review
9/1/2023 12:00:00 AM | Google
★★★★★ leon
Provided great service I couldn’t be more pleased. Brought my Wagoneer in for service was provided a new rental car, mine was serviced, washed, detailed and provided a full tank of gas. Great owning a Wagoneer. | Read Full Review
9/1/2023 12:00:00 AM | DealerRater
★★★★★ leon
Provided great service I couldn’t be more pleased. Brought my Wagoneer in for service was provided a new rental car, mine was serviced, washed, detailed and provided a full tank of gas. Great owning a Wagoneer. | Read Full Review
9/1/2023 12:00:00 AM | Cars.com
★★★★★ Dk
Took my Jeep in for its first oil change. The express oil change had me in and out of there in less than 30 minutes. | Read Full Review
8/31/2023 12:00:00 AM | Cars.com
★★★★★ Dk
Took my Jeep in for its first oil change. The express oil change had me in and out of there in less than 30 minutes. | Read Full Review
8/31/2023 12:00:00 AM | DealerRater
★★★★★ Shawn
I had an amazing purchase experience from beginning to end! My salesperson was extraordinarily knowledgeable and professional! | Read Full Review
8/30/2023 12:00:00 AM | DealerRater
★★★★★ Shawn
I had an amazing purchase experience from beginning to end! My salesperson was extraordinarily knowledgeable and professional! | Read Full Review
8/30/2023 12:00:00 AM | Cars.com
★★★★★ tee
Branden was awesome , he helped tremendously with getting me in and out . He keep me laughing and smiling the whole time I was there , great assest to the team | Read Full Review
8/29/2023 12:00:00 AM | Cars.com
★★★★★ tee
Branden was awesome , he helped tremendously with getting me in and out . He keep me laughing and smiling the whole time I was there , great assest to the team | Read Full Review
8/29/2023 12:00:00 AM | DealerRater
★★★★★ matthew.simpson
I came in for a quick lube and Colby was very prompt and courteous. He followed up with me throughout the service and even got me a free tire rotation. | Read Full Review
8/28/2023 12:00:00 AM | DealerRater
★★★★★ matthew.simpson
I came in for a quick lube and Colby was very prompt and courteous. He followed up with me throughout the service and even got me a free tire rotation. | Read Full Review
8/28/2023 12:00:00 AM | Cars.com
★★★★★ davis thigpen
I’m astounded l liked my buying experience so much! Very professional dealer from front door to when I drove off! | Read Full Review
8/27/2023 12:00:00 AM | Google
★★★★★ Mike Griffen
| Read Full Review
8/26/2023 12:00:00 AM | Google
★★★★★ D Hendrix
Quick and efficient, the service staff was friendly and got my issues resolved within the promised time frame! | Read Full Review
8/26/2023 12:00:00 AM | Google
★★★★★ Tierra Shelley
| Read Full Review
8/23/2023 12:00:00 AM | Google
★★★★★ AndrewRadz
I took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review
8/21/2023 12:00:00 AM | DealerRater
★★★★★ AndrewRadz
I took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review
8/21/2023 12:00:00 AM | Cars.com
★★★★★ Ric Niemeyer
Chase King was awesome he was able to explain the Van and put up with my hard stubbornness | Read Full Review
8/20/2023 12:00:00 AM | Google
★★★★★ James Hackney
Very friendly, reliable, and professional. | Read Full Review
8/20/2023 12:00:00 AM | Google
★★★★★ Leon McElyea
Shawn is a class act!!!!! I didn't just buy 1 truck.....I returned to him at his new dealership to buy my new truck.....this is a man of his world and highly recommeneded!!!recommended!!!! GO see my man Shawn for your new vehicle needs....you won't be disappointed!!! | Read Full Review
8/20/2023 12:00:00 AM | Google
★★★★★ Andrew Radzikevich
I took my Jeep in due to a dragging brake and the service department completely misdiagnosed the issue. They claimed that the vehicle needed a new ABS system and were quoting $3,000 for the repair. I ended up purchasing the needed parts outside of Allen Samuels and took the vehicle to a local shop to get the work done. They took a lo | Read Full Review
8/20/2023 12:00:00 AM | Google
★★★★★ Becky Curry
I purchased my Jeep Gladiator at Allen Samuels in Waco my sales person was Shawn Etienne! What an awesome experience! I walked in, Shawn met me at the door. We sit down and chatted. He asked me what I wanted. I told him I wanted a 4 x 4 truck, but not a big one. He said I got just the thing. He pulled it up to the front door. I drove | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Rene Stone
I stopped in to look at the yellow Jeep I could see from the Loop. After I saw it was a Rubicon I knew I it was out of my budget. Chase King walked out to see if I needed any help. I told him I was browsing. He asked if he could show me a few Jeeps. Then he said he had a used ‘21 Wrangler Rubicon 4xe he wanted me to show me. The rest | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Chance McElyea
Want to brag on Shawn Etienne, he has been my car guy for about 5 years now. I have personally bought 4 vehicles from him and referred at least 6 of my close family and friends that all bought cars from him. He has always been very respectful and professional. He always goes above and beyond to make sure your are happy and get exact | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Aylin Alvarez
Had the best car buying experience with my salesperson Lucy! She helped me pick the right vehicle and made it exciting. Ask for her if you want a beautiful salesperson inside and out :) | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Siobhan Haskell
Amanda Larson is an excellent customer service person. She is always welcoming, kind, and thorough. She projects competency with ease. When I leave I feel like my car was personally taken care of and my car is good to go until the next service visit. | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ Samantha Sparkman
We came into Allen Samuel's to find an affordable family car. I was looking for something that would fit my needs and needed to be able to not exceed my finances, Chase King greeted us and helped us find something that would fit our family needs and would not break the bank. He was very patient with us and we left very happy. | Read Full Review
8/19/2023 12:00:00 AM | Google
★★★★★ beckydene
Very professional and courteous. Dalton and Leslie made the purchase easy. Great vehicle. Love the Hellcat | Read Full Review
8/19/2023 12:00:00 AM | DealerRater
★★★★★ kamree Nieuwenhuis
This is my 2nd car to buy from Erick. He went above and beyond trying to work a deal for us. Highly recommend Erick and Allen Samuels! | Read Full Review
8/19/2023 12:00:00 AM | DealerRater
★★★★★ kamree Nieuwenhuis
This is my 2nd car to buy from Erick. He went above and beyond trying to work a deal for us. Highly recommend Erick and Allen Samuels! | Read Full Review
8/19/2023 12:00:00 AM | Cars.com
★★★★★ beckydene
Very professional and courteous. Dalton and Leslie made the purchase easy. Great vehicle. Love the Hellcat | Read Full Review
8/19/2023 12:00:00 AM | Cars.com
★★★★★ Samantha Hamilton
I usually don’t leave reviews, especially bad ones. I’m leaving this review because I’m worried about customers that don’t have sales experience getting taken advantage of. I sold cars for years and know all the tricks used to win one over on customers. I was up front about this from the start so that we could skip all the b*** s***. | Read Full Review
8/18/2023 12:00:00 AM | Google
★★★★★ Michelle Robles
| Read Full Review
8/16/2023 12:00:00 AM | Google
★★★★★ Sara Burt
We bought our truck from Allen Samuels in November of 2022. Service was not exemplary but was not sub par. Following the purchase our salesman promised THREE FREE oil changes which we were very happy about and that definitely lessened our frustration with the purchasing process. We received our first one free with no questions. Afte | Read Full Review
8/16/2023 12:00:00 AM | Google
★★★★★ Zombie Mechanical & Welding, LLC
I had to take my Dodge to Allen Samuels due to the turbo going out on my less than 2 years vehicle. As a used vehicle, I purchased this vehicle from another local dealership just 6 months ago. The turbo was still under the manufacturer's warranty so I had to take the vehicle there for warranty work. I already knew the issue was th | Read Full Review
8/16/2023 12:00:00 AM | Google
★★★★★ Judy Hennesey
In quickly, finished quicker than expected and they washed my car free of price(it really needed it). Everyone was very friendly to all of us waiting. Check in with us while we waited. No one but Allen Samuels has ever worked on my vehicle after I bought it from them. I fully trust them to care for my vehicle. Amanda was quick and I | Read Full Review
8/15/2023 12:00:00 AM | Google
★★★★★ Corky
Vehicle in for a recall. Car was completed on the day dropped off. Prompt service. | Read Full Review
8/14/2023 12:00:00 AM | DealerRater
★★★★★ Corky
Vehicle in for a recall. Car was completed on the day dropped off. Prompt service. | Read Full Review
8/14/2023 12:00:00 AM | Cars.com
★★★★★ Anthony Kendricks
Mr Hot Rod was extremely professional he knew exactly what I wanted and delivered he walk in that 110 degrees heat unfazed he brought me and my mother cold bottles of water until my mom chose the perfect car this man it’s great I will definitely send customers to see him and I will come see him when I’m ready to get me a new car than | Read Full Review
8/13/2023 12:00:00 AM | Google
★★★★★ Thomas Crawford
I am an out of state visitor. Needed major suspension work on short notice. Gary Reynolds inspected jeep order parts and got us on the road very quickly. Outstanding dealership. Everyone very nice and professional. Would recommend service department to anyone. | Read Full Review
8/12/2023 12:00:00 AM | Google
★★★★★ Jon Montez
Had an absolute great experience and appreciate all the help I received. Everyone was extremely nice and helpful. | Read Full Review
8/12/2023 12:00:00 AM | Google
★★★★★ julian
The sales advisor Brandon was great! He went out of his way to meet my needs and timeline. He was very communicative. The technician side was terrible. They diagnosed my check engine light as the module that controls the active shutters. I had already paid for a diesel engine oil change and was hesitant on spending $715 to change the | Read Full Review
8/12/2023 12:00:00 AM | DealerRater
★★★★★ julian
The sales advisor Brandon was great! He went out of his way to meet my needs and timeline. He was very communicative. The technician side was terrible. They diagnosed my check engine light as the module that controls the active shutters. I had already paid for a diesel engine oil change and was hesitant on spending $715 to change the | Read Full Review
8/12/2023 12:00:00 AM | Cars.com
★★★★★ jesse gay
| Read Full Review
8/11/2023 12:00:00 AM | Google
★★★★★ Robert Pirelo
Gladiator completely gave up on me. Towed to Allan Samuels. Was in shop 2 weeks. Nick in service called almost daily with updates. Now repaired within warranty. Very happy with Nick but not so thrilled with Jeep. Only had 8000 miles and needed 2 batteries, starter, alternator, idler pulley and computer update. | Read Full Review
8/10/2023 12:00:00 AM | Google
★★★★★ gbruce_55
My Experience was very profession and very quick.. I always go to Collin my service needs. | Read Full Review
8/10/2023 12:00:00 AM | DealerRater
★★★★★ gbruce_55
My Experience was very profession and very quick.. I always go to Collin my service needs. | Read Full Review
8/10/2023 12:00:00 AM | Cars.com
★★★★★ Clay Kerr
Went in for simple differential maintenance on 4x4. Came out with same problem. Went to another provider who actually did something and the normal slipping issue was gone. Lost any credibility with me. I will just as soon drive back to Georgetown to have my maintenance done in the future. At least I can depend on them to do what they | Read Full Review
8/10/2023 12:00:00 AM | Google
★★★★★ Emilio Santana
Muy buena experiencia...gracias | Read Full Review
8/9/2023 12:00:00 AM | Google
★★★★★ kelly oflaherty
I have no names, but I was traveling with grandkids & my blinker/running light/parking light went out on the Jeep. I stopped to check if needed replacing or could wait until destination reached. A wonderful female service person checked it out & reassured me of the extent of what was out. They told me it could be fixed in an hour. | Read Full Review
8/9/2023 12:00:00 AM | Google
★★★★★ Keri
Friendly, attentive and prompt service! Lucy and Zach were great!! Very excited about my new car!! | Read Full Review
8/9/2023 12:00:00 AM | DealerRater
★★★★★ Keri
Friendly, attentive and prompt service! Lucy and Zach were great!! Very excited about my new car!! | Read Full Review
8/9/2023 12:00:00 AM | Cars.com
★★★★★ Michele Anderson
Great service and my issue was fixed the day I took it in! | Read Full Review
8/7/2023 12:00:00 AM | Google
★★★★★ JAM Dozer
Great experience, no pressure sales. Thanks to Hanna for being so helpful and patient with us. No games no back and forth it was a pleasure buying our Jeep from Allen Samuels. I am definitely a return customer. See Update Well, I'm finding out a "Certified Used Car" means very little or nothing!!! I purchased a 2021 Jeep Gladiat | Read Full Review
8/7/2023 12:00:00 AM | Google
★★★★★ Donna Curtis
It has always been a pleasant experience when we have bought from Allen Samuels and this time was equally positive. | Read Full Review
8/6/2023 12:00:00 AM | DealerRater
★★★★★ Donna Curtis
It has always been a pleasant experience when we have bought from Allen Samuels and this time was equally positive. | Read Full Review
8/6/2023 12:00:00 AM | Cars.com
★★★★★ James Walker
| Read Full Review
8/5/2023 12:00:00 AM | Google
★★★★★ virginia_martinez
Amanda my service advisor did a great job at keeping me informed of the service being performed (oil change & tire rotation). She was very kind. | Read Full Review
8/3/2023 12:00:00 AM | DealerRater
★★★★★ virginia_martinez
Amanda my service advisor did a great job at keeping me informed of the service being performed (oil change & tire rotation). She was very kind. | Read Full Review
8/3/2023 12:00:00 AM | Cars.com
★★★★★ charlieteakell
Brandon was very courteous. All our questions were answered and he went over the car and explained all the accessories. I would recommend this dealership to anyone. | Read Full Review
8/2/2023 12:00:00 AM | Cars.com
★★★★★ dustin
Service is always great. Techs are knowledgeable, and communicate through the entire process. Excellent service. | Read Full Review
8/2/2023 12:00:00 AM | Cars.com
★★★★★ dustin
Service is always great. Techs are knowledgeable, and communicate through the entire process. Excellent service. | Read Full Review
8/2/2023 12:00:00 AM | DealerRater
★★★★★ charlieteakell
Brandon was very courteous. All our questions were answered and he went over the car and explained all the accessories. I would recommend this dealership to anyone. | Read Full Review
8/2/2023 12:00:00 AM | DealerRater
★★★★★ Deandra Celestine
My husband brought his challenger to Allen Samuels to be fixed a day ago and to our surprise we get a phone call not even 24hrs later that someone damaged it further. They backed into it damaging it more. We entrusted it into your care and because of your negligence he’ll have to wait longer to get it back. This is Unacceptable!!!! | Read Full Review
8/2/2023 12:00:00 AM | Google
★★★★★ Priscilla Gordon
Awesome customer service ,friendly employees and checked on us and and asked if what any questions about the car after we bought the van would definitely recommend to friends and family. | Read Full Review
8/1/2023 12:00:00 AM | Google
★★★★★ Priscilla Gordon
Awesome customer service ,friendly employees and and checked on us and and asked if what any questions about the car after we bought the van would definitely recommend to friends and family. | Read Full Review
7/31/2023 12:00:00 AM | Google
★★★★★ Lashuandra Crawford
| Read Full Review
7/31/2023 12:00:00 AM | Google
★★★★★ jackiej
I had an appointment for my Jeep recall, and Brandon got me in and out very quickly. He kept me updated on the progress of my Jeep and I got my beauty back the same afternoon !! | Read Full Review
7/31/2023 12:00:00 AM | DealerRater
★★★★★ robcorr_99
I had an outstanding car buying experience at the dealership. The staff was friendly, the process was smooth, and I am highly satisfied with my purchase. I would definitely recommend this dealership to others. The atmosphere was welcoming, and the team was knowledgeable and accommodating. They made the entire experience enjoyable and | Read Full Review
7/31/2023 12:00:00 AM | DealerRater
★★★★★ robcorr_99
I had an outstanding car buying experience at the dealership. The staff was friendly, the process was smooth, and I am highly satisfied with my purchase. I would definitely recommend this dealership to others. The atmosphere was welcoming, and the team was knowledgeable and accommodating. They made the entire experience enjoyable and | Read Full Review
7/31/2023 12:00:00 AM | Cars.com
★★★★★ jackiej
I had an appointment for my Jeep recall, and Brandon got me in and out very quickly. He kept me updated on the progress of my Jeep and I got my beauty back the same afternoon !! | Read Full Review
7/31/2023 12:00:00 AM | Cars.com
★★★★★ Schapman41
Smooth as can be! Exceptional Salesman AJ Johnson!! Answered every question and set up all my apps | Read Full Review
7/30/2023 12:00:00 AM | Cars.com
★★★★★ Schapman41
Smooth as can be! Exceptional Salesman AJ Johnson!! Answered every question and set up all my apps | Read Full Review
7/30/2023 12:00:00 AM | DealerRater
★★★★★ JAM Dozer
Great experience, no pressure sales. Thanks to Hanna for being so helpful and patient with us. No games no back and forth it was a pleasure buying our Jeep from Allen Samuels. I am definitely a return customer. | Read Full Review
7/30/2023 12:00:00 AM | Google
★★★★★ Janet Roddy
Very professional and friendly. | Read Full Review
7/29/2023 12:00:00 AM | Google
★★★★★ luper1908
Salesman was above helpfull he was very informative and helpful he explain everything and made it easy for me to decide | Read Full Review
7/29/2023 12:00:00 AM | DealerRater
★★★★★ George
Staff is very friendly, helpful, and understanding. Area is always clean. Willing to go the extra mile to see what needs to be done. Only bad point is the parts area. Back orders and waiting list is unexceptable. | Read Full Review
7/29/2023 12:00:00 AM | DealerRater
★★★★★ George
Staff is very friendly, helpful, and understanding. Area is always clean. Willing to go the extra mile to see what needs to be done. Only bad point is the parts area. Back orders and waiting list is unexceptable. | Read Full Review
7/29/2023 12:00:00 AM | Cars.com
★★★★★ luper1908
Salesman was above helpfull he was very informative and helpful he explain everything and made it easy for me to decide | Read Full Review
7/29/2023 12:00:00 AM | Cars.com
★★★★★ plgresham
Service is always fantastic. Your mechanic Mark Goode is so good at his job and very knowledgeable. Explained what was done and has a good sense of humor. You have very good employees. They are easy to talk with and very nice. You can tell when people enjoy their jobs. I know they take very good care of my vehicle. I wish the mechani | Read Full Review
7/28/2023 12:00:00 AM | Cars.com
★★★★★ plgresham
Service is always fantastic. Your mechanic Mark Goode is so good at his job and very knowledgeable. Explained what was done and has a good sense of humor. You have very good employees. They are easy to talk with and very nice. You can tell when people enjoy their jobs. I know they take very good care of my vehicle. I wish the mechani | Read Full Review
7/28/2023 12:00:00 AM | DealerRater
★★★★★ Priscilla Gordon
| Read Full Review
7/27/2023 12:00:00 AM | Google
★★★★★ Kaitlin Cook
| Read Full Review
7/27/2023 12:00:00 AM | Google
★★★★★ Susan Johnson
Benjamin took care of me when I went in. And he gets 5 stars for his help.. reprogrammed 2 key fob and an oil change! | Read Full Review
7/27/2023 12:00:00 AM | Google
★★★★★ raygaming tv
Long wait but they did the job thanks | Read Full Review
7/27/2023 12:00:00 AM | Google
★★★★★ Greg
Everything about the entire process was outstanding! Shawn and Trey were exceptional. We be back for our next vehicle. | Read Full Review
7/26/2023 12:00:00 AM | DealerRater
★★★★★ Tara
Super great people & smooth transaction! I’ve already recommended this dealership! Great experience! 5 stars! | Read Full Review
7/26/2023 12:00:00 AM | DealerRater
★★★★★ Tara
Super great people & smooth transaction! I’ve already recommended this dealership! Great experience! 5 stars! | Read Full Review
7/26/2023 12:00:00 AM | Cars.com
★★★★★ Greg
Everything about the entire process was outstanding! Shawn and Trey were exceptional. We be back for our next vehicle. | Read Full Review
7/26/2023 12:00:00 AM | Cars.com
★★★★★ Brian Mathis
| Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ Lisa Green
| Read Full Review
7/25/2023 12:00:00 AM | Google
★★★★★ B B
I was having issues with my Jeep and they got me fixed up within a couple days! Jeep runs like a champ now! | Read Full Review
7/23/2023 12:00:00 AM | Google
★★★★★ bog_digital0n
Awesome experience. Stayed in contact. Honest and trustworthy. Staff very professional. Service was five star! | Read Full Review
7/21/2023 12:00:00 AM | DealerRater
★★★★★ bog_digital0n
Awesome experience. Stayed in contact. Honest and trustworthy. Staff very professional. Service was five star! | Read Full Review
7/21/2023 12:00:00 AM | Cars.com
★★★★★ GTF
Samantha was truly great, and despite not having a reservation, she managed to work us into a busy schedule. | Read Full Review
7/20/2023 12:00:00 AM | Cars.com
★★★★★ GTF
Samantha was truly great, and despite not having a reservation, she managed to work us into a busy schedule. | Read Full Review
7/20/2023 12:00:00 AM | DealerRater
★★★★★ Kat Nabors
Fast service, good customer contact, service preformed as needed. | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Victoria Villalovos
| Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ April Rodriquez
Terrible experience. Took my Jeep in bc of knocking noise. Told him we already knew about the code for the engine light and to focus on noise. Nothing was done to our vehicle at all. He called to tell me about engine light code. They had my vehicle over 24hrs and I was told WOMEN drive the vehicles they don’t know about them. I was t | Read Full Review
7/19/2023 12:00:00 AM | Google
★★★★★ Carl Thomas
| Read Full Review
7/18/2023 12:00:00 AM | Google
★★★★★ Avalynn Weathers
Branden was the absolute best. He informed me that they put my Renegade on the machine and had to run it twice, second time it came back as a dead cell battery and was replaces because the battery was under warranty with Allen Samuels. Then I asked if anything else came back because my check engine light likes to come on and just s | Read Full Review
7/17/2023 12:00:00 AM | Google
★★★★★ Jeff Wall
Unbelievable great salesman Ricky Honey. Best experience I've ever had at a dealership. | Read Full Review
7/17/2023 12:00:00 AM | Google
★★★★★ Janet Terry
I know my vehicle is well taken care of when serviced here. They thoroughly check everything | Read Full Review
7/17/2023 12:00:00 AM | DealerRater
★★★★★ Janet Terry
I know my vehicle is well taken care of when serviced here. They thoroughly check everything | Read Full Review
7/17/2023 12:00:00 AM | Cars.com
★★★★★ lynne
They went above and beyond to perform a recall repair that included a software update even when their entire internet at the dealership was down. | Read Full Review
7/15/2023 12:00:00 AM | Cars.com
★★★★★ lynne
They went above and beyond to perform a recall repair that included a software update even when their entire internet at the dealership was down. | Read Full Review
7/15/2023 12:00:00 AM | DealerRater
★★★★★ caterfool
Had battery problems. Check engine light on. In and out in about 25 minutes. Hot day and I was handed a cold water. Great people. | Read Full Review
7/12/2023 12:00:00 AM | DealerRater
★★★★★ BCALDWELL
Roman and Trey were great! they were extremely easy to work with. i will tell others to go by. | Read Full Review
7/12/2023 12:00:00 AM | DealerRater
★★★★★ Susan Luce
Went in for a state inspection. I was impressed with the efficiency . I was in/out in just a few minutes. | Read Full Review
7/12/2023 12:00:00 AM | Google
★★★★★ Marie Bivens
Michael and the team was timely with my service and washed my car. Great Service. Will Return | Read Full Review
7/12/2023 12:00:00 AM | Google
★★★★★ Jerry Dyer
| Read Full Review
7/12/2023 12:00:00 AM | Google
★★★★★ Kaitlyn R
| Read Full Review
7/12/2023 12:00:00 AM | Google
★★★★★ BCALDWELL
Roman and Trey were great! they were extremely easy to work with. i will tell others to go by. | Read Full Review
7/12/2023 12:00:00 AM | Cars.com
★★★★★ caterfool
Had battery problems. Check engine light on. In and out in about 25 minutes. Hot day and I was handed a cold water. Great people. | Read Full Review
7/12/2023 12:00:00 AM | Cars.com
★★★★★ geralde
Salesman provided excellent service. All individuals were personable and made me feel comfortable to purchase. | Read Full Review
7/11/2023 12:00:00 AM | Cars.com
★★★★★ Starr Johnson
| Read Full Review
7/11/2023 12:00:00 AM | Google
★★★★★ Cooper Villarrial
| Read Full Review
7/11/2023 12:00:00 AM | Google
★★★★★ geralde
Salesman provided excellent service. All individuals were personable and made me feel comfortable to purchase. | Read Full Review
7/11/2023 12:00:00 AM | DealerRater
★★★★★ Sandra Wood
I always enjoy buying from here. I was a little disappointed at how I was treated this time. I won't be back since I trade in vehicles every 1 to 2 years. That really upset me. ?? W e did buy the Jeep. I think you need to be happy that we come back. | Read Full Review
7/10/2023 12:00:00 AM | Google
★★★★★ rdctex1
Took my RAM to have clear plastic headlight cover replaced. They said it would take about an hour. They had it ready in 45 minutes. I was pleasantly surprised when Mr. Brunson stated he would get my truck washed when he went back to pick it up. | Read Full Review
7/9/2023 12:00:00 AM | DealerRater
★★★★★ rdctex1
Took my RAM to have clear plastic headlight cover replaced. They said it would take about an hour. They had it ready in 45 minutes. I was pleasantly surprised when Mr. Brunson stated he would get my truck washed when he went back to pick it up. | Read Full Review
7/9/2023 12:00:00 AM | Cars.com
★★★★★ mark
Shawn was my salesman, 5 stars! Everyone at the dealership was awesome. It was a bit of a drive for me but I would definitely work with these folks again on my next purchase. Every special request I made was adhered to with great accuracy and care. Great Experience!! | Read Full Review
7/7/2023 12:00:00 AM | Cars.com
★★★★★ mark
Shawn was my salesman, 5 stars! Everyone at the dealership was awesome. It was a bit of a drive for me but I would definitely work with these folks again on my next purchase. Every special request I made was adhered to with great accuracy and care. Great Experience!! | Read Full Review
7/7/2023 12:00:00 AM | DealerRater
★★★★★ Brittany Berrier
Exceptional service at this location. My husband and I went here and honestly I feel put our sales guys through the wringer with all of our questions and wanting to look at all different types of cars. Not once did the Eric or Dalton make us feel like we were wasting their time or anything! We finally settled on a Jeep compass Altitu | Read Full Review
7/7/2023 12:00:00 AM | Google
★★★★★ Darlene Davidson
| Read Full Review
7/7/2023 12:00:00 AM | Google
★★★★★ tonia86642
Collin was very nice and compassionate. I had to bring my car back because the service staff didn't fix my tire. Collin took care of the $20 fee. | Read Full Review
7/6/2023 12:00:00 AM | DealerRater
★★★★★ tonia86642
Collin was very nice and compassionate. I had to bring my car back because the service staff didn't fix my tire. Collin took care of the $20 fee. | Read Full Review
7/6/2023 12:00:00 AM | Cars.com
★★★★★ bridgett.burleson22
My experience was awesome. I’m so grateful for Mr.Roderick I told him what I needed in order to be able to transport my family to and from doctors appointments and Mr Rodrick was able to assist me with purchasing a New SUV I was so excited because I was shopping around for a used vehicle but thanks be to God and Mr Rodrick I’m 54 yea | Read Full Review
7/5/2023 12:00:00 AM | Cars.com
★★★★★ jeanhoehns
Allen Samuel's has been incredible throughout all my oil changes and now my water pump being replaced. They worked quickly to get my truck ready and back to me. | Read Full Review
7/5/2023 12:00:00 AM | Cars.com
★★★★★ jeanhoehns
Allen Samuel's has been incredible throughout all my oil changes and now my water pump being replaced. They worked quickly to get my truck ready and back to me. | Read Full Review
7/5/2023 12:00:00 AM | DealerRater
★★★★★ bridgett.burleson22
My experience was awesome. I’m so grateful for Mr.Roderick I told him what I needed in order to be able to transport my family to and from doctors appointments and Mr Rodrick was able to assist me with purchasing a New SUV I was so excited because I was shopping around for a used vehicle but thanks be to God and Mr Rodrick I’m 54 yea | Read Full Review
7/5/2023 12:00:00 AM | DealerRater
★★★★★ Rashad Davis
Michael took great care of me. Service was outstanding as usual. | Read Full Review
7/5/2023 12:00:00 AM | Google
★★★★★ Helena & Randy Pinson
Great Service | Read Full Review
7/5/2023 12:00:00 AM | Google
★★★★★ Amanda Young
| Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ David Perez
Great people and quick service. | Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ Marla Bumpers
| Read Full Review
7/3/2023 12:00:00 AM | Google
★★★★★ deronanz
Excellent help and service from sales staff and financial staff. I would highly recommend this dealership. | Read Full Review
7/1/2023 12:00:00 AM | DealerRater
★★★★★ deronanz
Excellent help and service from sales staff and financial staff. I would highly recommend this dealership. | Read Full Review
7/1/2023 12:00:00 AM | Cars.com
★★★★★ Heather Dykes
| Read Full Review
6/30/2023 12:00:00 AM | Google
★★★★★ Machelle Culp
| Read Full Review
6/30/2023 12:00:00 AM | Google
★★★★★ Nancy
I have always used Allen Samuels since I purchased mu 2915 Jeep Trail hawk. I do this because I trust and rely on the employees there. I recently dealt with Brandon and Gary both of whom accomplished what a I needed done. Wouldn’t take my car any other place. 5 Stars | Read Full Review
6/29/2023 12:00:00 AM | DealerRater
★★★★★ Nancy
I have always used Allen Samuels since I purchased mu 2915 Jeep Trail hawk. I do this because I trust and rely on the employees there. I recently dealt with Brandon and Gary both of whom accomplished what a I needed done. Wouldn’t take my car any other place. 5 Stars | Read Full Review
6/29/2023 12:00:00 AM | Cars.com
★★★★★ Dianna Lorenzo
Took my car in to check on some accessory functions that had stopped responding. Once the tech was done checking it, Samantha explained in detail what was wrong with my car and used visuals. She was very helpful. | Read Full Review
6/28/2023 12:00:00 AM | Google
★★★★★ Shyenne Isaac
Eric and Ramone helped us big time by getting us into a more reliable vehicle as well as providing a solution for getting us out of an upside down car loan from another dealership. Cut our payment by almost $100 a month and got us out the door with $0 down. Definitely worth at least talking to them if you need a vehicle. | Read Full Review
6/28/2023 12:00:00 AM | Google
★★★★★ Ecko Martichuski
If you're looking for new or even pre-owned, Rod and Elias are the guys to go to! Highly recommend! | Read Full Review
6/26/2023 12:00:00 AM | Google
★★★★★ Justin Macleod
| Read Full Review
6/22/2023 12:00:00 AM | Google
★★★★★ Darlene Davidson
| Read Full Review
6/22/2023 12:00:00 AM | Google
★★★★★ Anthony Cassady
Pretty much jnew what I wanted ans already had the financing in place but shawn did stay late until I could make it there...great team | Read Full Review
6/21/2023 12:00:00 AM | Google
★★★★★ S D
We worked with Zach on a car deal and he was up front and honest throughout. There were no dealer games, no last minute add ons, all in all a great experience. I appreciate that so much in a car dealership. | Read Full Review
6/21/2023 12:00:00 AM | Google
★★★★★ Ashley Guyton
| Read Full Review
6/19/2023 12:00:00 AM | Google
★★★★★ Olenn Morrison
| Read Full Review
6/19/2023 12:00:00 AM | Google
★★★★★ Elaine Nors
People are all friendly and knows how to treat their customers. They are always on top of things when they take the jeep back give us a time of waiting it's always on time. | Read Full Review
6/19/2023 12:00:00 AM | Google
★★★★★ Davin Young
| Read Full Review
6/19/2023 12:00:00 AM | Google
★★★★★ Mac H
Love the Service Advisor and the Wagoneer Team! Dropped off for updated and maintenance. Everything was done and the detail of vehicle was icing on the cake. Thanks Courtney H. | Read Full Review
6/19/2023 12:00:00 AM | DealerRater
★★★★★ Mac H
Love the Service Advisor and the Wagoneer Team! Dropped off for updated and maintenance. Everything was done and the detail of vehicle was icing on the cake. Thanks Courtney H. | Read Full Review
6/19/2023 12:00:00 AM | Cars.com
★★★★★ Glenn_Moore
Probably the best service department ive ever visited. I will probably purchase my next vehicle from this dealership because of the service dept. | Read Full Review
6/17/2023 12:00:00 AM | Cars.com
★★★★★ Glenn_Moore
Probably the best service department ive ever visited. I will probably purchase my next vehicle from this dealership because of the service dept. | Read Full Review
6/17/2023 12:00:00 AM | DealerRater
★★★★★ Tammy Hinojosa
Found Jeep to purchase, contacted salesman and worked deal in one day. | Read Full Review
6/17/2023 12:00:00 AM | Google
★★★★★ Nathan Turner
The service department is outstanding! The location is always busy but they still make you feel important and worked around my schedule to get my vehicle fixed within a day! My service coordinator was understanding and also did her best to save me money on the repairs! It can be annoying at the level of business they do because they | Read Full Review
6/17/2023 12:00:00 AM | Google
★★★★★ Ron Shumate
I took my 2021 Ram 1500 in for its 20,000 mile checkup and I was very surprised at how fast they finished it. Great work y'all!!! ?? | Read Full Review
6/14/2023 12:00:00 AM | Google
★★★★★ Jim Bivens
My second time at Allen Samuels and the service was fantastic. The professionalism mixed with family style conversation made us feel appreciated as customers. Sevice was exceptional. | Read Full Review
6/10/2023 12:00:00 AM | Google
★★★★★ Amy Macias
Best service ever... | Read Full Review
6/10/2023 12:00:00 AM | Google
★★★★★ John.lott
Great sales men Billy Holt’s and Roderick Hot Rod were patient due to my wife changing her mind, also kept me informed throughout the process. | Read Full Review
6/10/2023 12:00:00 AM | DealerRater
★★★★★ John.lott
Great sales men Billy Holt’s and Roderick Hot Rod were patient due to my wife changing her mind, also kept me informed throughout the process. | Read Full Review
6/10/2023 12:00:00 AM | Cars.com
★★★★★ Bonnie Alston
Slowest service department ever. They don’t update you in service and it takes forever for them to even pull your car up. Would never buy a vehicle there. | Read Full Review
6/9/2023 12:00:00 AM | Google
★★★★★ Jsheizer
Waco Dealership Sales Person Great, Dealership great, Waggoner Great, Closing Great, Cooperation Military Discount Pathidic | Read Full Review
6/7/2023 12:00:00 AM | DealerRater
★★★★★ Jsheizer
Waco Dealership Sales Person Great, Dealership great, Waggoner Great, Closing Great, Cooperation Military Discount Pathidic | Read Full Review
6/7/2023 12:00:00 AM | Cars.com
★★★★★ Triston
Dealership was clean and well kept. Erick did an amazing job answering any questions I had and helped with every step of the buying process. | Read Full Review
6/6/2023 12:00:00 AM | Cars.com
★★★★★ Triston
Dealership was clean and well kept. Erick did an amazing job answering any questions I had and helped with every step of the buying process. | Read Full Review
6/6/2023 12:00:00 AM | DealerRater
★★★★★ Floyd Nichols
Gary always provides great service, and has my truck repaired correctly. He is very knowledgeable. | Read Full Review
6/4/2023 12:00:00 AM | Google
★★★★★ Elm mott
Came in for new fob. Took over an hour. Did not realize it would take so long. I wish we had been told. We would have come back another day. | Read Full Review
6/3/2023 12:00:00 AM | DealerRater
★★★★★ Elm mott
Came in for new fob. Took over an hour. Did not realize it would take so long. I wish we had been told. We would have come back another day. | Read Full Review
6/3/2023 12:00:00 AM | Cars.com
★★★★★ a5150treeguy
I had to add some features and downloads to my new 2023 Ram Laramie and the service department handled it fast and efficiently. A special thank you to Mark the Service Shop Foreman for working me in same day so I could get on the road for a holiday weekend. | Read Full Review
6/2/2023 12:00:00 AM | Cars.com
★★★★★ a5150treeguy
I have purchased many vehicles from Allen Samuels CDJR over the last 20 years and Ted Teague and his Team have always treated me with upmost respect and professionalism. I am a customer for life and wouldn't even consider another brand or dealership. | Read Full Review
6/2/2023 12:00:00 AM | Cars.com
★★★★★ a5150treeguy
I had to add some features and downloads to my new 2023 Ram Laramie and the service department handled it fast and efficiently. A special thank you to Mark the Service Shop Foreman for working me in same day so I could get on the road for a holiday weekend. | Read Full Review
6/2/2023 12:00:00 AM | DealerRater
★★★★★ a5150treeguy
I have purchased many vehicles from Allen Samuels CDJR over the last 20 years and Ted Teague and his Team have always treated me with upmost respect and professionalism. I am a customer for life and wouldn't even consider another brand or dealership. | Read Full Review
6/2/2023 12:00:00 AM | DealerRater
★★★★★ Luscious Kirk
My service was exceptional. | Read Full Review
6/2/2023 12:00:00 AM | Google
★★★★★ Howard Wheeler
In and out quickly and job well done. | Read Full Review
6/2/2023 12:00:00 AM | Google
★★★★★ Todd Mishnick
| Read Full Review
5/31/2023 12:00:00 AM | Google
★★★★★ Matt Hicks
Drove down from N. Ft. Worth.... Great experience from start to finish... A+++ Thanks Kristen! | Read Full Review
5/31/2023 12:00:00 AM | Google
★★★★★ Vanessa Beltran
| Read Full Review
5/31/2023 12:00:00 AM | Google
★★★★★ Victor Lopez
Very helpful. Great quick service. | Read Full Review
5/29/2023 12:00:00 AM | Google
★★★★★ Wendell Lee
| Read Full Review
5/29/2023 12:00:00 AM | Google
★★★★★ Ana Johnson
They were polite and fast. They were able to do my oil change and notify me of any changes I needed to do with my truck. | Read Full Review
5/29/2023 12:00:00 AM | Google
★★★★★ J K
| Read Full Review
5/24/2023 12:00:00 AM | Google
★★★★★ Betty Mikeska
Was very pleased with the salesman positive attitude and friendly service. Really a very good experience. Thank you ?? | Read Full Review
5/24/2023 12:00:00 AM | Google
★★★★★ Dennis Sanchez
fast and professional | Read Full Review
5/24/2023 12:00:00 AM | Google
★★★★★ Yolanda Simien
I received Excellent Customer Service and Support during my buying experience. | Read Full Review
5/24/2023 12:00:00 AM | Google
★★★★★ redneckskater2008!
Service was done professionally and timely advisors were friendly and helpful they made process easy and picked up delivered my car | Read Full Review
5/24/2023 12:00:00 AM | DealerRater
★★★★★ JLFANNON63
easy. direct. fast. professional. Chris was professional without being pushy or aggressive. knowledge of inventory was impressive. | Read Full Review
5/24/2023 12:00:00 AM | DealerRater
★★★★★ redneckskater2008!
Service was done professionally and timely advisors were friendly and helpful they made process easy and picked up delivered my car | Read Full Review
5/24/2023 12:00:00 AM | Cars.com
★★★★★ JLFANNON63
easy. direct. fast. professional. Chris was professional without being pushy or aggressive. knowledge of inventory was impressive. | Read Full Review
5/24/2023 12:00:00 AM | Cars.com
★★★★★ luke_ratliff
They were professional and made me feel like a valued customer. The repairs on my vehicle were quick. | Read Full Review
5/23/2023 12:00:00 AM | Cars.com
★★★★★ luke_ratliff
They were professional and made me feel like a valued customer. The repairs on my vehicle were quick. | Read Full Review
5/23/2023 12:00:00 AM | DealerRater
★★★★★ Becky Riggins
| Read Full Review
5/19/2023 12:00:00 AM | Google
★★★★★ Heaven Lopez
| Read Full Review
5/18/2023 12:00:00 AM | Google
★★★★★ Cynthia Merritt
Gary got me in and out Was very nice and friendly and helpful... thank him for the speedy service. | Read Full Review
5/18/2023 12:00:00 AM | Google
★★★★★ Rick Chapman
Excellent service | Read Full Review
5/17/2023 12:00:00 AM | Google
★★★★★ Tommy Miller
| Read Full Review
5/16/2023 12:00:00 AM | Google
★★★★★ Anthony Stevens
My salesman, Zack Richardson, was very knowledgeable and professional. He made the process very easy. My family and I were very happy. We love our new truck. | Read Full Review
5/16/2023 12:00:00 AM | Google
★★★★★ Sofie2981
Great experience...Dalton made this buying experience awesome. We love our purchase and will be using him in the future. | Read Full Review
5/15/2023 12:00:00 AM | DealerRater
★★★★★ Sofie2981
Great experience...Dalton made this buying experience awesome. We love our purchase and will be using him in the future. | Read Full Review
5/15/2023 12:00:00 AM | Cars.com
★★★★★ Chantellegeorge
Amanda was awesome! Allen was extremely friendly and welcoming. I would recommend everyone go to Allen Samuel Dodge. | Read Full Review
5/14/2023 12:00:00 AM | Cars.com
★★★★★ Chantellegeorge
Amanda was awesome! Allen was extremely friendly and welcoming. I would recommend everyone go to Allen Samuel Dodge. | Read Full Review
5/14/2023 12:00:00 AM | DealerRater
★★★★★ Sofia Cantu
Dalton was exceptional during our visit...he made this experience great. We are happy with our purchase. | Read Full Review
5/14/2023 12:00:00 AM | Google
★★★★★ Amanda Foster
| Read Full Review
5/14/2023 12:00:00 AM | Google
★★★★★ Lawrence Lange
It was only a simple recall check, but was done on the spot as a walk in. | Read Full Review
5/14/2023 12:00:00 AM | Google
★★★★★ Luis Ortiz
Service advisor Samantha was amazing! She kept me informed of the service repair and was extremely professional. Loved the visit. | Read Full Review
5/12/2023 12:00:00 AM | Google
★★★★★ Caitlin McCoy
| Read Full Review
5/12/2023 12:00:00 AM | Google
★★★★★ Mel
Associate was very polite, efficient, & kind during my visit. Helped with unexpected issues quickly, also. | Read Full Review
5/12/2023 12:00:00 AM | DealerRater
★★★★★ rputney
Everyone was very friendly and helpful. They made everything so convenient. Loved that they greeted my son and included him in conversations. | Read Full Review
5/12/2023 12:00:00 AM | DealerRater
★★★★★ rputney
Everyone was very friendly and helpful. They made everything so convenient. Loved that they greeted my son and included him in conversations. | Read Full Review
5/12/2023 12:00:00 AM | Cars.com
★★★★★ Mel
Associate was very polite, efficient, & kind during my visit. Helped with unexpected issues quickly, also. | Read Full Review
5/12/2023 12:00:00 AM | Cars.com
★★★★★ patsyjrawls06
Dealer communicated over text and emails before deciding on a phone call to purchase. Sales manger is wonderful and they delivered my car to me. Service dept is also on their game to help with a service visit as simple as an oil change to scheduling maintenance. | Read Full Review
5/11/2023 12:00:00 AM | Cars.com
★★★★★ zach
People are friendly and helpful. Very knowledgeable and willing to help everyone. Helped with exactly my needs. | Read Full Review
5/11/2023 12:00:00 AM | Cars.com
★★★★★ patsyjrawls06
Dealer communicated over text and emails before deciding on a phone call to purchase. Sales manger is wonderful and they delivered my car to me. Service dept is also on their game to help with a service visit as simple as an oil change to scheduling maintenance. | Read Full Review
5/11/2023 12:00:00 AM | DealerRater
★★★★★ zach
People are friendly and helpful. Very knowledgeable and willing to help everyone. Helped with exactly my needs. | Read Full Review
5/11/2023 12:00:00 AM | DealerRater
★★★★★ Robert Marquez
| Read Full Review
5/11/2023 12:00:00 AM | Google
★★★★★ youngsupergirl9
Amazing. Willing to work with you. The people are great. They have the best vehicles | Read Full Review
5/10/2023 12:00:00 AM | DealerRater
★★★★★ Christie0218
They did an amazing job at helping me get the vehicle that I really wanted. | Read Full Review
5/10/2023 12:00:00 AM | DealerRater
★★★★★ joemar02
Always pleasant personnel and service dept cks things under hood w/o req. That's all I have to say. | Read Full Review
5/10/2023 12:00:00 AM | DealerRater
★★★★★ joemar02
Always pleasant personnel and service dept cks things under hood w/o req. That's all I have to say. | Read Full Review
5/10/2023 12:00:00 AM | Cars.com
★★★★★ youngsupergirl9
Amazing. Willing to work with you. The people are great. They have the best vehicles | Read Full Review
5/10/2023 12:00:00 AM | Cars.com
★★★★★ Christie0218
They did an amazing job at helping me get the vehicle that I really wanted. | Read Full Review
5/10/2023 12:00:00 AM | Cars.com
★★★★★ Mark
Overall was a good experience. Feel like my trade in was valued low. Also no up front talk with finance about interest rates. | Read Full Review
5/10/2023 12:00:00 AM | Cars.com
★★★★★ Mark
Overall was a good experience. Feel like my trade in was valued low. Also no up front talk with finance about interest rates. | Read Full Review
5/10/2023 12:00:00 AM | DealerRater
★★★★★ Brian Asher
I like to give credit where credit is due! Zach Richardson made buying a Jeep very smooth. We came from out of town and were in and out in no time. He made me a deal and stuck to his promise. It’s nice to do business with honest people. The entire staff was great. I highly recommend Allen Samuels. | Read Full Review
5/9/2023 12:00:00 AM | Google
★★★★★ Haleigh Upton
| Read Full Review
5/5/2023 12:00:00 AM | Google
★★★★★ colebecca1110
They were very quick and efficient. Nice people and very informative. Definitely will go back if my truck has any more issues! | Read Full Review
5/5/2023 12:00:00 AM | Google
★★★★★ ers3com
Great service, took me home and picked me up too. to to to to to | Read Full Review
5/5/2023 12:00:00 AM | DealerRater
★★★★★ ers3com
Great service, took me home and picked me up too. to to to to to | Read Full Review
5/5/2023 12:00:00 AM | Cars.com
★★★★★ Ron Mason
| Read Full Review
5/3/2023 12:00:00 AM | Google
★★★★★ Tony Fraley
The entire staff made it a point to make sure I got exactly what I wanted. I’ll definitely be going back for my next car purchase! | Read Full Review
5/3/2023 12:00:00 AM | Google
★★★★★ alan carrizales
Great team!! | Read Full Review
5/3/2023 12:00:00 AM | Google
★★★★★ Michael Estepp
Hot Rod and David were amazing. They really made our experience top-notch. Other dealers in the area the last year or so have been difficult to deal with and tried to price gouge but Allen Samuels exceeded our expectations. That's why we have bought multiple cars from them. | Read Full Review
5/2/2023 12:00:00 AM | Google
★★★★★ edgar lujano
| Read Full Review
5/1/2023 12:00:00 AM | Google
★★★★★ Corsair
Quick and easy, good communication. Price was fair. Text notifications when in process and done. | Read Full Review
5/1/2023 12:00:00 AM | DealerRater
★★★★★ Corsair
Quick and easy, good communication. Price was fair. Text notifications when in process and done. | Read Full Review
5/1/2023 12:00:00 AM | Cars.com
★★★★★ Danny Anderson
I believe we have purchased 4 vehicles from Allen Samuel's. Post purchase care is the reason we have continued. Love my oil changes and post service attention. | Read Full Review
4/30/2023 12:00:00 AM | Google
★★★★★ Eric Shero
My appointment for warranty work and routine service was handled timely and the communication was outstanding. | Read Full Review
4/30/2023 12:00:00 AM | Google
★★★★★ Medin14
I have purchased two vehicles within the last year from Allen Samuels. First was my 2019 Chevrolet Silverado 1500 which had a check engine light on the day I bought it for an emissions problem that I was told would be fixed for me. 11 months later with check engine light coming back on several times and serviced about 5 times in last | Read Full Review
4/30/2023 12:00:00 AM | Google
★★★★★ Damion Green
I would give a shout-out to the service team they did a awesome job and they treated me like family now my whip is muscle machine again | Read Full Review
4/29/2023 12:00:00 AM | Google
★★★★★ Brian Perry
| Read Full Review
4/29/2023 12:00:00 AM | Google
★★★★★ Ivey Green
I went to this dealer twice, the first time I went to look at a 2019 Toyota Tundra, I test drove the steering wheel was shaking like crazy on the highway. The truck was priced at $42,000, they said they would take a look at it, shouldn’t you have done that before putting it on the lot. So I left looked at other places, came back a fe | Read Full Review
4/29/2023 12:00:00 AM | Google
★★★★★ Mike Friess
| Read Full Review
4/28/2023 12:00:00 AM | Google
★★★★★ Bill McClung
| Read Full Review
4/28/2023 12:00:00 AM | Google
★★★★★ Little
The service was fast and communication with service department was easy and great! Thanks again! | Read Full Review
4/28/2023 12:00:00 AM | DealerRater
★★★★★ Little
The service was fast and communication with service department was easy and great! Thanks again! | Read Full Review
4/28/2023 12:00:00 AM | Cars.com
★★★★★ Denise Rogers
Love the sales team but the service department is a whole different story. We sold both of our jeeps this month because we wouldn’t use their service department again ever. Only got one star to make it post. Should have been negative. 4 1/2 months and got our vehicle back with a dead battery and not fixed. | Read Full Review
4/28/2023 12:00:00 AM | Google
★★★★★ mikemitchael
Great people who follow up on any issues I may have including giving me a ride! | Read Full Review
4/27/2023 12:00:00 AM | DealerRater
★★★★★ mikemitchael
Great people who follow up on any issues I may have including giving me a ride! | Read Full Review
4/27/2023 12:00:00 AM | Cars.com
★★★★★ Bill
No yes maybe no yes maybe no yes maybe no yes maybe no yes maybe | Read Full Review
4/26/2023 12:00:00 AM | Cars.com
★★★★★ Aaron
The service was very professional. The communication from my representative was very good and the time to get my work done was very quick. | Read Full Review
4/26/2023 12:00:00 AM | Cars.com
★★★★★ Sharon Dave
Awesome service michael was great. I have nothing else to really add at this time | Read Full Review
4/26/2023 12:00:00 AM | Cars.com
★★★★★ Sharon Dave
Awesome service michael was great. I have nothing else to really add at this time | Read Full Review
4/26/2023 12:00:00 AM | DealerRater
★★★★★ Aaron
The service was very professional. The communication from my representative was very good and the time to get my work done was very quick. | Read Full Review
4/26/2023 12:00:00 AM | DealerRater
★★★★★ Bill
No yes maybe no yes maybe no yes maybe no yes maybe no yes maybe | Read Full Review
4/26/2023 12:00:00 AM | DealerRater
★★★★★ J Clay Sawyer MD
| Read Full Review
4/26/2023 12:00:00 AM | Google
★★★★★ Anita New
Very professional,courteous and knowledgeable. | Read Full Review
4/25/2023 12:00:00 AM | Google
★★★★★ Matthogan81
Great service. Cost effective and quick. They had a packed schedule but made time for a quick fix on my jeep. | Read Full Review
4/24/2023 12:00:00 AM | DealerRater
★★★★★ Matthogan81
Great service. Cost effective and quick. They had a packed schedule but made time for a quick fix on my jeep. | Read Full Review
4/24/2023 12:00:00 AM | Cars.com
★★★★★ Christian Brothers Moving Service
Everything was great as always. | Read Full Review
4/23/2023 12:00:00 AM | Google
★★★★★ Lori Owens
The service was great, got a shuttle to work while they worked on my car and they finished it the same day!!! Everyone was so nice! | Read Full Review
4/23/2023 12:00:00 AM | Google
★★★★★ Arthur Truitt
| Read Full Review
4/23/2023 12:00:00 AM | Google
★★★★★ robert mcadams
Very busy day at the shop. They did a great job of getting me checked in and taking care of my needs. Waiting room was comfortable and as usual the rest room was clean. Very important point to me and my family. Staff was outstanding. Thank you. | Read Full Review
4/22/2023 12:00:00 AM | Google
★★★★★ Tony B
I am truly grateful for the management and staff at Allen Samuels. I recently purchased my third vehicle from this dealership. As always, the experience was amazing. The staff was helpful in helping me pick out a new vehicle. The process of purchasing the vehicle was easy and efficient. I highly rate this dealership for anyone lookin | Read Full Review
4/22/2023 12:00:00 AM | DealerRater
★★★★★ Tony B
I am truly grateful for the management and staff at Allen Samuels. I recently purchased my third vehicle from this dealership. As always, the experience was amazing. The staff was helpful in helping me pick out a new vehicle. The process of purchasing the vehicle was easy and efficient. I highly rate this dealership for anyone lookin | Read Full Review
4/22/2023 12:00:00 AM | Cars.com
★★★★★ matthew hogan
Great service, quick and cost-effective | Read Full Review
4/21/2023 12:00:00 AM | Google
★★★★★ Anthony Balchunas
As always service was amazing. Staff very professional and courteous. Repairs to my vehicle done expeditiously. | Read Full Review
4/21/2023 12:00:00 AM | Google
★★★★★ mike.ballard
Very please with the experience. i have recommended you to several friends already. Thanks again | Read Full Review
4/19/2023 12:00:00 AM | DealerRater
★★★★★ mike.ballard
Very please with the experience. i have recommended you to several friends already. Thanks again | Read Full Review
4/19/2023 12:00:00 AM | Cars.com
★★★★★ Kim.lewis6065
Exceptional customer service from Erick and Leslie! Thank you ! I love my Jeep Renegade Latitude | Read Full Review
4/18/2023 12:00:00 AM | Cars.com
★★★★★ Sherilyn
Awesome friendly staff! Very helpful answering questions. The Price was right! Love my Jeep! No bad surprises… | Read Full Review
4/18/2023 12:00:00 AM | Cars.com
★★★★★ Sherilyn
Awesome friendly staff! Very helpful answering questions. The Price was right! Love my Jeep! No bad surprises… | Read Full Review
4/18/2023 12:00:00 AM | DealerRater
★★★★★ Kim.lewis6065
Exceptional customer service from Erick and Leslie! Thank you ! I love my Jeep Renegade Latitude | Read Full Review
4/18/2023 12:00:00 AM | DealerRater
★★★★★ Cindy Tanner
Dalton was my Sales Guy and He Did A GREAT JOB!!! Everything I told him I wanted and what I can Do And I can't Do he was Down with Me!!! Tra the Manger was Also Great too He Helped me with the Best Deal He Could and It Worked!!! | Read Full Review
4/18/2023 12:00:00 AM | Google
★★★★★ Duane Pekar
My experience was excellent. Proactive, found me a car that saved our weekend and had my car back on the road Monday afternoon. Awesome follow up and communication. Even stored my car in doors over the weekend and sent me a pick. | Read Full Review
4/14/2023 12:00:00 AM | Google
★★★★★ garybassfish
All was great service fixed the same day that was great service looking forward for my next visit | Read Full Review
4/13/2023 12:00:00 AM | DealerRater
★★★★★ garybassfish
All was great service fixed the same day that was great service looking forward for my next visit | Read Full Review
4/13/2023 12:00:00 AM | Cars.com
★★★★★ Ronnie Creech
My only problem was the tire pressure was wrong. My truck is set for Max Load tire pressure since I pull a trailer, and the tires were inflated to Low Load tire pressure, which means low tire warning came on after driving a few miles. This also happened last time I had my tires rotated | Read Full Review
4/12/2023 12:00:00 AM | Google
★★★★★ jaivon crosson
| Read Full Review
4/12/2023 12:00:00 AM | Google
★★★★★ Bebey79
The people were extremely helpful, knowledgeable and friendly. They made us feel right at home. It was a very enjoyable experience doing business there. | Read Full Review
4/11/2023 12:00:00 AM | DealerRater
★★★★★ seanstout
Great place to have your vehicle serviced. Staff is very knowledgeable and friendly. My service advisor Gary is the best! | Read Full Review
4/11/2023 12:00:00 AM | DealerRater
★★★★★ seanstout
Great place to have your vehicle serviced. Staff is very knowledgeable and friendly. My service advisor Gary is the best! | Read Full Review
4/11/2023 12:00:00 AM | Cars.com
★★★★★ Bebey79
The people were extremely helpful, knowledgeable and friendly. They made us feel right at home. It was a very enjoyable experience doing business there. | Read Full Review
4/11/2023 12:00:00 AM | Cars.com
★★★★★ Billy Murphy
They were very knowledgeable and could not ask for better service. They listened and answer all questions. I would recommend them. Good people. Went the extra mile without being asked. | Read Full Review
4/9/2023 12:00:00 AM | Google
★★★★★ Krista Radcliffe
| Read Full Review
4/7/2023 12:00:00 AM | Google
★★★★★ Germon Newton
| Read Full Review
4/7/2023 12:00:00 AM | Google
★★★★★ Heather Lucas
| Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ Bali Hsoi
| Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ james beebee
Brandon, Gary, and Service Mgr. Eric have been extremely diligent and patient with a eight month long electrical-mechanical enigma having to do with our 2018 Jeep Grand Cherokee diesel....not yet fixed but continuing to resource all levels of the Jeep/Mopar expertise to hopefully resolve this on-going problem....we are very grateful | Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ Scott Montgomery
Best experience I ever had buying a car!! Go see Ted and DJ!! | Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ G Wells
New Sales (Shawn)and Finance (Leslie) were very professional and made our car buying expierence fun! They both valued our time as we were in and out with our new Charger in just a couple hours. My wife will be shopping for her new car this summer and we will be coming back to Allen Samuels, because it's not just about the new car but | Read Full Review
4/6/2023 12:00:00 AM | DealerRater
★★★★★ dquaca
Customer service above and beyond good quality staff polite and helpful extra little treats are a nice surprise also | Read Full Review
4/6/2023 12:00:00 AM | DealerRater
★★★★★ dquaca
Customer service above and beyond good quality staff polite and helpful extra little treats are a nice surprise also | Read Full Review
4/6/2023 12:00:00 AM | Cars.com
★★★★★ G Wells
New Sales (Shawn)and Finance (Leslie) were very professional and made our car buying expierence fun! They both valued our time as we were in and out with our new Charger in just a couple hours. My wife will be shopping for her new car this summer and we will be coming back to Allen Samuels, because it's not just about the new car but | Read Full Review
4/6/2023 12:00:00 AM | Cars.com
★★★★★ Sherri Rehm
Sales and service are both a joke. I bought the car from there and it wouldn't be ready until the next day. Next day the sales man ghosts me. Service tells me to come in and then turns me away because A) they can't find my appointment and B) it's a Nissan and they would just bring it there anyway so I should just bring it there mysel | Read Full Review
4/6/2023 12:00:00 AM | Google
★★★★★ Mkelly7155
Always had good service. It is timely and very friendly. Thank you for your kindness | Read Full Review
4/4/2023 12:00:00 AM | DealerRater
★★★★★ Mkelly7155
Always had good service. It is timely and very friendly. Thank you for your kindness | Read Full Review
4/4/2023 12:00:00 AM | Cars.com
★★★★★ bobchapman1
The service rep Collin was quick to meet me and get information. The oil change and bulb replacement was done in quick time frame and Collin explained everything and my bil was quickly prepared. Waiting room was nice with drinks and snacks. | Read Full Review
4/2/2023 12:00:00 AM | Cars.com
★★★★★ bobchapman1
The service rep Collin was quick to meet me and get information. The oil change and bulb replacement was done in quick time frame and Collin explained everything and my bil was quickly prepared. Waiting room was nice with drinks and snacks. | Read Full Review
4/2/2023 12:00:00 AM | DealerRater
★★★★★ Lisa Villanueva
| Read Full Review
4/2/2023 12:00:00 AM | Google
★★★★★ Leah Teague
Eric and his service team are the best! The efforts of all at the Allen Samuels dealership to take care of customers and to give to the community are recognized and greatly appreciated! | Read Full Review
3/31/2023 12:00:00 AM | Google
★★★★★ Scott Czajkowski
Amazing service! | Read Full Review
3/30/2023 12:00:00 AM | Google
★★★★★ floydaamj
I purchased a new Dodge Ram 2500 last June. The purchase experience was smooth and easy. I recently got a recall notice from Dodge about a small issue with the tailgate. I took the truck in to get it looked at and the service advisor quickly took care of the issue in just a few minutes and I was on my way. From the purchase to servic | Read Full Review
3/30/2023 12:00:00 AM | DealerRater
★★★★★ floydaamj
I purchased a new Dodge Ram 2500 last June. The purchase experience was smooth and easy. I recently got a recall notice from Dodge about a small issue with the tailgate. I took the truck in to get it looked at and the service advisor quickly took care of the issue in just a few minutes and I was on my way. From the purchase to servic | Read Full Review
3/30/2023 12:00:00 AM | Cars.com
★★★★★ makayla.davis
When I first went in, I wasn’t looking to buy at the time. I just needed to test the space to make sure my husband and our rear facing car seat could both fit and be comfortable. Erick wasn’t pushy and understood what we were trying to do. 1 week later, I called and got started on the buying process. Erick was super helpful and make | Read Full Review
3/29/2023 12:00:00 AM | Cars.com
★★★★★ Ljteague1
I have been very pleased with the service and attitude with all persons @ Allen Samuels. The people are very concerned in pleasing customers. I am very pleased with the service recieved. | Read Full Review
3/29/2023 12:00:00 AM | Cars.com
★★★★★ Ljteague1
I have been very pleased with the service and attitude with all persons @ Allen Samuels. The people are very concerned in pleasing customers. I am very pleased with the service recieved. | Read Full Review
3/29/2023 12:00:00 AM | DealerRater
★★★★★ makayla.davis
When I first went in, I wasn’t looking to buy at the time. I just needed to test the space to make sure my husband and our rear facing car seat could both fit and be comfortable. Erick wasn’t pushy and understood what we were trying to do. 1 week later, I called and got started on the buying process. Erick was super helpful and make | Read Full Review
3/29/2023 12:00:00 AM | DealerRater
★★★★★ Ashley Runion
Always great customer service when you walk through the door! Best service person Collin Tieben, he always has a smile and willing to help as soon as you walk in and if he can’t assist he point you in the right hands! Thank you! | Read Full Review
3/25/2023 12:00:00 AM | DealerRater
★★★★★ Ashley Runion
Always great customer service when you walk through the door! Best service person Collin Tieben, he always has a smile and willing to help as soon as you walk in and if he can’t assist he point you in the right hands! Thank you! | Read Full Review
3/25/2023 12:00:00 AM | Cars.com
★★★★★ Will Hurst
| Read Full Review
3/24/2023 12:00:00 AM | Google
★★★★★ Rolando Cadena
Chris Hopkins @ Allen Samuels in Waco has been inappropriately price gouging all over Facebook, as he is advertising the 2023 Dodge Demon (limited vehicle) for $100,000 over MSRP!!! Turning allocations into biding wars on social media. I have never seen such dirty capitalism in my entire life. Poor rating all day long for this dealer | Read Full Review
3/24/2023 12:00:00 AM | Google
★★★★★ ashly johnson
| Read Full Review
3/23/2023 12:00:00 AM | Google
★★★★★ Zac Hinkle
Quick turnaround on covered repair. They made sure all my other updates and recalls were current. | Read Full Review
3/23/2023 12:00:00 AM | Google
★★★★★ kathy
We have purchased several vehicles from Allen Samuels. Eric has always been our sales person and hopefully always will be. He goes above and beyoned. | Read Full Review
3/23/2023 12:00:00 AM | DealerRater
★★★★★ kathy
We have purchased several vehicles from Allen Samuels. Eric has always been our sales person and hopefully always will be. He goes above and beyoned. | Read Full Review
3/23/2023 12:00:00 AM | Cars.com
★★★★★ James Bass
My sister has had her truck at the service department for over a month and can’t get them to call her back with any updates on the repairs. The truck has 89,000 miles and one cylinder quit firing. It went from needing one coil pack to needing the entire engine replaced. She has an extended warranty she purchased when she bought the t | Read Full Review
3/23/2023 12:00:00 AM | Google
★★★★★ Don Fortenberry
| Read Full Review
3/22/2023 12:00:00 AM | Google
★★★★★ C. C.
| Read Full Review
3/22/2023 12:00:00 AM | Google
★★★★★ DeKshalon Hunt
| Read Full Review
3/21/2023 12:00:00 AM | Google
★★★★★ Randall Martin
Amanda was so gracious when I arrived and gave me an estimated time of completion for express service. It took a little bit longer than she thought but not that much longer. Thank you, Amanda, for making me feel welcomed. | Read Full Review
3/19/2023 12:00:00 AM | Google
★★★★★ jim_kephart
Colby in the lube, oil, and tire rotation dept. did an excellent job! He kept me informed via text, and for showing up without an appointment, they had me in and out in 1 1/2 hours. He also informed me of a current offer for three oil/lube/tire rotations for $130...hard to beat that anywhere! | Read Full Review
3/19/2023 12:00:00 AM | DealerRater
★★★★★ jim_kephart
Colby in the lube, oil, and tire rotation dept. did an excellent job! He kept me informed via text, and for showing up without an appointment, they had me in and out in 1 1/2 hours. He also informed me of a current offer for three oil/lube/tire rotations for $130...hard to beat that anywhere! | Read Full Review
3/19/2023 12:00:00 AM | Cars.com
★★★★★ Shane Reeves
| Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ Dennis DeGraff
Excellent service, professional staff | Read Full Review
3/18/2023 12:00:00 AM | Google
★★★★★ Mindy North
Took Jeep in for an oil change. Told them not to rotate tires because I already did that. They rotated anyway. When I called, they were extremely nice and accommodating. They came and picked up my Jeep to take it back and rotate tires back, then brought it back to me. They even washed it. I understand goofs happen when you're really | Read Full Review
3/17/2023 12:00:00 AM | Google
★★★★★ Linda Gyorko
Wonderful employee Amanda. | Read Full Review
3/16/2023 12:00:00 AM | Google
★★★★★ mike2lake
AJ Johnson provided excellent service for my new truck purchase. Thank you for the quick and pleasant process. | Read Full Review
3/15/2023 12:00:00 AM | DealerRater
★★★★★ mike2lake
AJ Johnson provided excellent service for my new truck purchase. Thank you for the quick and pleasant process. | Read Full Review
3/15/2023 12:00:00 AM | Cars.com
★★★★★ Scott Heim
Great service by all. | Read Full Review
3/12/2023 12:00:00 AM | Google
★★★★★ Glenn Rebber
| Read Full Review
3/12/2023 12:00:00 AM | Google
★★★★★ Stephi Jo
| Read Full Review
3/12/2023 12:00:00 AM | Google
★★★★★ Noeprice
Always professional and we never have to wait. Car feels new after our services. Thank you for all the services you have done. | Read Full Review
3/11/2023 12:00:00 AM | DealerRater
★★★★★ Noeprice
Always professional and we never have to wait. Car feels new after our services. Thank you for all the services you have done. | Read Full Review
3/11/2023 12:00:00 AM | Cars.com
★★★★★ jsteinke
The salesperson Dalton was very polite and considerate of my needs for a vehicle. Upon on my arrival, he already had the vehicle pulled out front and we went out to look vehicle over. Dalto started with a 360 explanation of the exterior of vehicle. Then inside of interior went all over the controls and systems in detail to make sure | Read Full Review
3/10/2023 12:00:00 AM | Cars.com
★★★★★ jsteinke
The salesperson Dalton was very polite and considerate of my needs for a vehicle. Upon on my arrival, he already had the vehicle pulled out front and we went out to look vehicle over. Dalto started with a 360 explanation of the exterior of vehicle. Then inside of interior went all over the controls and systems in detail to make sure | Read Full Review
3/10/2023 12:00:00 AM | DealerRater
★★★★★ stbjfallon
I needed service on my vehicle, and my long time assistant Gary Reynolds, as usual, did a great job of having my vehicle serviced and saved me some money by not replacing the battery because it was still in very good condition when I voiced concern. I always trust Gary and am thankful for his honesty and getting my auto back in actio | Read Full Review
3/8/2023 12:00:00 AM | DealerRater
★★★★★ stbjfallon
I needed service on my vehicle, and my long time assistant Gary Reynolds, as usual, did a great job of having my vehicle serviced and saved me some money by not replacing the battery because it was still in very good condition when I voiced concern. I always trust Gary and am thankful for his honesty and getting my auto back in actio | Read Full Review
3/8/2023 12:00:00 AM | Cars.com
★★★★★ DEVON CUNNINGHAM
My experience at Allen Samuels Dodge Waco was great . Tyler Bell is a tremendous salesman. He made me comfortable and put me in the exact car I was looking to purchase. I will be back for any future purchases. I appreciate it | Read Full Review
3/6/2023 12:00:00 AM | Google
★★★★★ Floyd Nichols
| Read Full Review
3/6/2023 12:00:00 AM | Google
★★★★★ Dale Fisseler
Needed new tires and sales staff suggested I wait a few weeks for a tire sale, saving me a couple of Benjamins! | Read Full Review
3/5/2023 12:00:00 AM | Google
★★★★★ Sarah Feldner
I really appreciate the service Brody and Benjamin showed (parts/service) I was pretty panicked about my vehicle and they got me in and took care of me with a great professional attitude. Both are an asset to your company | Read Full Review
3/5/2023 12:00:00 AM | Google
★★★★★ Teresa Sparks
Very professional. Very friendly. Addressed all of our concerns. Quick turnaround time. Service person awesome. Very satisfied. | Read Full Review
3/5/2023 12:00:00 AM | DealerRater
★★★★★ Teresa Sparks
Very professional. Very friendly. Addressed all of our concerns. Quick turnaround time. Service person awesome. Very satisfied. | Read Full Review
3/5/2023 12:00:00 AM | Cars.com
★★★★★ BYRON JENKINS
| Read Full Review
3/3/2023 12:00:00 AM | Google
★★★★★ Kasey Brody
These guys know what they’re doing period! | Read Full Review
3/3/2023 12:00:00 AM | Google
★★★★★ Joe Blanek
I feel well taken care of when I enter Allen Samuels. Gary was attentive of my needs. Showed me to the waiting room and offered me refreshments. While waiting, the general manager, Mr. Teague stopped in and checked on everyone in the room. He even got a cold water for a little old lady. My truck work was completely ready sooner than | Read Full Review
3/1/2023 12:00:00 AM | Google
★★★★★ jdg0288
We were not shopping for a vehicle but saw the car of our dreams one day while driving by. Stopped in tried it and left with it all within a few minutes. Easiest purchase we have ever done. Rolando and Zack helped us tremendously. Very impressed! | Read Full Review
3/1/2023 12:00:00 AM | DealerRater
★★★★★ jdg0288
We were not shopping for a vehicle but saw the car of our dreams one day while driving by. Stopped in tried it and left with it all within a few minutes. Easiest purchase we have ever done. Rolando and Zack helped us tremendously. Very impressed! | Read Full Review
3/1/2023 12:00:00 AM | Cars.com
★★★★★ Randie
Shaw was a please to work with. Will return in the future. Thanks Shawn you Rock! | Read Full Review
2/27/2023 12:00:00 AM | DealerRater
★★★★★ dustin
The service department was great to work with. They were very fast and efficient. They communicated during the entire process. Excellent experience. | Read Full Review
2/27/2023 12:00:00 AM | DealerRater
★★★★★ debbiebaize
Amanda was very kind and pleasant. Very pleased with the oil change and tire rotation service | Read Full Review
2/27/2023 12:00:00 AM | DealerRater
★★★★★ dustin
The service department was great to work with. They were very fast and efficient. They communicated during the entire process. Excellent experience. | Read Full Review
2/27/2023 12:00:00 AM | Cars.com
★★★★★ debbiebaize
Amanda was very kind and pleasant. Very pleased with the oil change and tire rotation service | Read Full Review
2/27/2023 12:00:00 AM | Cars.com
★★★★★ Randie
Shaw was a please to work with. Will return in the future. Thanks Shawn you Rock! | Read Full Review
2/27/2023 12:00:00 AM | Cars.com
★★★★★ Dustin Coufal
Service was great! Great dealership! | Read Full Review
2/26/2023 12:00:00 AM | Google
★★★★★ Maria Macias
Great customer service. I did not wait long for my oil change and tire rotation. | Read Full Review
2/25/2023 12:00:00 AM | Google
★★★★★ Yesenia Atchison
We had the best experience working with Tyler Bell at Allen Samuels. Not only was he beyond helpful with any questions we had, but he got us an amazing deal! He made us feel comfortable and put our minds at ease through the entire process. We highly recommend this dealership. Car shopping is typically nerve racking , however Tyler ma | Read Full Review
2/25/2023 12:00:00 AM | Google
★★★★★ Joe Cayton
Everything went as expected | Read Full Review
2/23/2023 12:00:00 AM | Google
★★★★★ Ronnie Morris
| Read Full Review
2/23/2023 12:00:00 AM | Google
★★★★★ Jennifer Johnson
Chris was absolutely amazing! He got the best deal done for me. No hidden fees, higher prices, extra money down. He got it done exactly the way I told him I could do it. He even worked on the deal without me there and once everything was approved and done I drove 2 hours from Fort Worth to Waco to pick up my new vehicle, he was just | Read Full Review
2/21/2023 12:00:00 AM | Google
★★★★★ Charlene Currydavis
I had a wonderful experience. Benjamin repaired my Jeep Compass quickly and efficiently. I’m satisfied with his work and very happy to be back on the road again. | Read Full Review
2/17/2023 12:00:00 AM | Google
★★★★★ Bob Whipple
Pickup and delivery was great | Read Full Review
2/17/2023 12:00:00 AM | Google
★★★★★ Lindsey Volcik
Leslie and Zach made this experience extremely fast and easy. Hands down best customer service I have ever received at a car dealership. I highly recommend buying a vehicle from Allen Samuals! | Read Full Review
2/16/2023 12:00:00 AM | Google
★★★★★ chey3447
Branden was honestly the best service advisor! He is very helpful and never hesitated to answer my questions. | Read Full Review
2/16/2023 12:00:00 AM | DealerRater
★★★★★ chey3447
Branden was honestly the best service advisor! He is very helpful and never hesitated to answer my questions. | Read Full Review
2/16/2023 12:00:00 AM | Cars.com
★★★★★ Chimmy Santiago
I like doing business with them | Read Full Review
2/15/2023 12:00:00 AM | Google
★★★★★ Remigijus V.
Week ago was nightmare with this dealership. 5 days keeps no touching my RAM PROMASTER cargo van, after 5 days G...y told i need new engine for $20k. i told no way, if i find used engine still 10k for replacing labor. Charged me 2.2k for taking out head of engine. Never back in this Stealership ! My mechanic in Florida charged $2100 | Read Full Review
2/15/2023 12:00:00 AM | Google
★★★★★ Danny Anderson
| Read Full Review
2/14/2023 12:00:00 AM | Google
★★★★★ LaBeth Cooper
I was in the bed very sick , also I have small cell carcinoma cancer, Gary was a sweet heart about taking my car and getting it repaired for me. It was done the same day. Thank you Gary and all who work with you for this! Also thank you for being overly kind and reasonable. LaBeth Cooper | Read Full Review
2/13/2023 12:00:00 AM | Google
★★★★★ oh6171
Fast service and great communication! I would recommend this dealership to everyone. I didn’t have an appointment and they got me right in. | Read Full Review
2/13/2023 12:00:00 AM | DealerRater
★★★★★ oh6171
Fast service and great communication! I would recommend this dealership to everyone. I didn’t have an appointment and they got me right in. | Read Full Review
2/13/2023 12:00:00 AM | Cars.com
★★★★★ Ronniemcduff
The vehicle is always well washed and cared for, the only down side is rental is never ready and rarely is one of equal value available. | Read Full Review
2/13/2023 12:00:00 AM | Cars.com
★★★★★ Ronniemcduff
The vehicle is always well washed and cared for, the only down side is rental is never ready and rarely is one of equal value available. | Read Full Review
2/13/2023 12:00:00 AM | DealerRater
★★★★★ Jamie Sparks
| Read Full Review
2/12/2023 12:00:00 AM | Google
★★★★★ Wayne Bolton
| Read Full Review
2/10/2023 12:00:00 AM | Google
★★★★★ Ricesavannah55
The service was very easy to get started and able to locate the sitting area! | Read Full Review
2/8/2023 12:00:00 AM | DealerRater
★★★★★ Ricesavannah55
The service was very easy to get started and able to locate the sitting area! | Read Full Review
2/8/2023 12:00:00 AM | Cars.com
★★★★★ Jayceewilliams
Easy process, and great salesmen! Would come back to purchase my next vehicle. Definitely would recommend. | Read Full Review
2/8/2023 12:00:00 AM | Cars.com
★★★★★ Jayceewilliams
Easy process, and great salesmen! Would come back to purchase my next vehicle. Definitely would recommend. | Read Full Review
2/8/2023 12:00:00 AM | DealerRater
★★★★★ Leighton Brown
| Read Full Review
2/6/2023 12:00:00 AM | Google
★★★★★ jjcrown76
I thought I had trouble with my battery, which I bought there. Collin checked the warranty and checked to make sure they had one in stock. Totally getting prepared. Turned out the battery was fine and it was simply the key fob. They replaced the battery and I was good to go. Very good service. | Read Full Review
2/4/2023 12:00:00 AM | DealerRater
★★★★★ Ricksigler09
They were very friendly. They helped with any concerns we had. Would recommend them to anyone. | Read Full Review
2/4/2023 12:00:00 AM | DealerRater
★★★★★ Ricksigler09
They were very friendly. They helped with any concerns we had. Would recommend them to anyone. | Read Full Review
2/4/2023 12:00:00 AM | Cars.com
★★★★★ jjcrown76
I thought I had trouble with my battery, which I bought there. Collin checked the warranty and checked to make sure they had one in stock. Totally getting prepared. Turned out the battery was fine and it was simply the key fob. They replaced the battery and I was good to go. Very good service. | Read Full Review
2/4/2023 12:00:00 AM | Cars.com
★★★★★ fred.hollandiii
The service rep. was very professional, she done an excellent job! t will come back. | Read Full Review
2/2/2023 12:00:00 AM | Cars.com
★★★★★ SSG Rosales
Collin was the service advisor who assisted me for my vehicle needs. He was very professional and knowledgeable on the concerns and questions I had. I had exceptional service from Collin and he is a great reflection of Ram, Allen Samuels, and great customer service as a whole. | Read Full Review
2/2/2023 12:00:00 AM | Cars.com
★★★★★ fred.hollandiii
The service rep. was very professional, she done an excellent job! t will come back. | Read Full Review
2/2/2023 12:00:00 AM | DealerRater
★★★★★ SSG Rosales
Collin was the service advisor who assisted me for my vehicle needs. He was very professional and knowledgeable on the concerns and questions I had. I had exceptional service from Collin and he is a great reflection of Ram, Allen Samuels, and great customer service as a whole. | Read Full Review
2/2/2023 12:00:00 AM | DealerRater
★★★★★ Sharon Myers
| Read Full Review
2/2/2023 12:00:00 AM | Google
★★★★★ Lalo
Great service great price walked out with a new car these people know how to take care of their customers. | Read Full Review
2/1/2023 12:00:00 AM | Google
★★★★★ rick
Always a pleasure working with AJ and Leslie at Allen Samuels knows how to treat customers. They Rock. | Read Full Review
2/1/2023 12:00:00 AM | DealerRater
★★★★★ jerry.clark
we were looking at the preowned trucks, at closing when E.P. was closing the gate ,we thought he was asking us to leave ,HOWEVER he came over to us and proceeded to help us with the trucks we were looking at. We had the best of care in our purchase of the RAM Longhorn truck! | Read Full Review
2/1/2023 12:00:00 AM | DealerRater
★★★★★ jerry.clark
we were looking at the preowned trucks, at closing when E.P. was closing the gate ,we thought he was asking us to leave ,HOWEVER he came over to us and proceeded to help us with the trucks we were looking at. We had the best of care in our purchase of the RAM Longhorn truck! | Read Full Review
2/1/2023 12:00:00 AM | Cars.com
★★★★★ rick
Always a pleasure working with AJ and Leslie at Allen Samuels knows how to treat customers. They Rock. | Read Full Review
2/1/2023 12:00:00 AM | Cars.com
★★★★★ gdrngary
great staff...have purchased a number of new vehicles from the dealership.... a thumbs up | Read Full Review
1/31/2023 12:00:00 AM | Cars.com
★★★★★ gdrngary
great staff...have purchased a number of new vehicles from the dealership.... a thumbs up | Read Full Review
1/31/2023 12:00:00 AM | DealerRater
★★★★★ Howard Smith
| Read Full Review
1/30/2023 12:00:00 AM | Google
★★★★★ Marsha Payne
| Read Full Review
1/30/2023 12:00:00 AM | Google
★★★★★ Calvin Landrum
| Read Full Review
1/30/2023 12:00:00 AM | Google
★★★★★ Zoei Smith
| Read Full Review
1/29/2023 12:00:00 AM | Google
★★★★★ Scott Becky Nagel
Great service | Read Full Review
1/29/2023 12:00:00 AM | Google
★★★★★ Marlenne Guerrero
Erick was a very helpful and honest salesman, he really considers your needs. Very happy with my new car! | Read Full Review
1/29/2023 12:00:00 AM | Google
★★★★★ mike williams
| Read Full Review
1/29/2023 12:00:00 AM | Google
★★★★★ Ram truck buyer
I called and verified truck was available , I arrive at dealership about 3:pm and left at 5 :pm. salesman Chris Hopskin met me at front door out side and welcomed me and was very friendly and very helpful. finance was very fast and a pleasure to work with on buying truck I would recommend this dealership to anyone looking to purchase | Read Full Review
1/28/2023 12:00:00 AM | DealerRater
★★★★★ Ram truck buyer
I called and verified truck was available , I arrive at dealership about 3:pm and left at 5 :pm. salesman Chris Hopskin met me at front door out side and welcomed me and was very friendly and very helpful. finance was very fast and a pleasure to work with on buying truck I would recommend this dealership to anyone looking to purchase | Read Full Review
1/28/2023 12:00:00 AM | Cars.com
★★★★★ hardin.furniture
Service was good and on time and let me know about filters so had them change | Read Full Review
1/27/2023 12:00:00 AM | Cars.com
★★★★★ hardin.furniture
Service was good and on time and let me know about filters so had them change | Read Full Review
1/27/2023 12:00:00 AM | DealerRater
★★★★★ DSNovosad
It was a pleasure to buy a car at this dealership! The staff was very knowledgeable and very understanding! | Read Full Review
1/26/2023 12:00:00 AM | DealerRater
★★★★★ DSNovosad
It was a pleasure to buy a car at this dealership! The staff was very knowledgeable and very understanding! | Read Full Review
1/26/2023 12:00:00 AM | Cars.com
★★★★★ Les Sander
Allen Samuels has always been a great experience for us in regards to service. Now we can say that there sales department is also a great experience. Thank you Allen Samuels for a great buying experience! | Read Full Review
1/26/2023 12:00:00 AM | Google
★★★★★ Admoorhead0612
They took care of me and my family. Made it all a painless process to get what I was looking for. | Read Full Review
1/25/2023 12:00:00 AM | Cars.com
★★★★★ Admoorhead0612
They took care of me and my family. Made it all a painless process to get what I was looking for. | Read Full Review
1/25/2023 12:00:00 AM | DealerRater
★★★★★ ashley easley
| Read Full Review
1/22/2023 12:00:00 AM | Google
★★★★★ Ron Shumate
Allen Samuels' service techs did an awesome job fixing the issue with my windshield washers. I'm thankful it was only a small problem and covered by my warranty. Thanks guys!!! ?? | Read Full Review
1/22/2023 12:00:00 AM | Google
★★★★★ miketucker
They looked for a reason my engine light keeps coming on and may have fixed the issue by reprogramming a few things | Read Full Review
1/21/2023 12:00:00 AM | DealerRater
★★★★★ miketucker
They looked for a reason my engine light keeps coming on and may have fixed the issue by reprogramming a few things | Read Full Review
1/21/2023 12:00:00 AM | Cars.com
★★★★★ jessica luna
Shawn was amazing and went above and beyond!! | Read Full Review
1/20/2023 12:00:00 AM | Google
★★★★★ Virginia M
| Read Full Review
1/20/2023 12:00:00 AM | Google
★★★★★ Jamie Sparks
Greatest dealership to buy a new or used vehicle from! I've bought several cars here and every time their customer service is TOP NOTCH! If you're just shopping or ready to buy, Allen Samuels DCJR is the place to go! | Read Full Review
1/19/2023 12:00:00 AM | Google
★★★★★ Nonna
Excellent and very nice people to deal with. Lucy Landeros out of the Allen Samuels in Waco Texas did everything she could to help us out. Lucy is an excellent worker to that dealership. | Read Full Review
1/19/2023 12:00:00 AM | Cars.com
★★★★★ Nonna
Excellent and very nice people to deal with. Lucy Landeros out of the Allen Samuels in Waco Texas did everything she could to help us out. Lucy is an excellent worker to that dealership. | Read Full Review
1/19/2023 12:00:00 AM | DealerRater
★★★★★ Tracy Porter
| Read Full Review
1/17/2023 12:00:00 AM | Google
★★★★★ Brenda Englutt
My service advisor, Branden, was very helpful and very friendly. I had a wonderful experience at this dealership. The part got in 3 weeks before expected and I was called to come in. Everything is working great. I will definitely be referring others there and I will be getting any service done there. | Read Full Review
1/16/2023 12:00:00 AM | Google
★★★★★ Amanda Lipscomb
| Read Full Review
1/15/2023 12:00:00 AM | Google
★★★★★ cml5161
Friendly staff convenience and offers rides or comfortable waiting area. I try to purchase the package deals for oil change and tire rotation for our vehicles. | Read Full Review
1/14/2023 12:00:00 AM | DealerRater
★★★★★ cml5161
Friendly staff convenience and offers rides or comfortable waiting area. I try to purchase the package deals for oil change and tire rotation for our vehicles. | Read Full Review
1/14/2023 12:00:00 AM | Cars.com
★★★★★ Becky King
I haven’t purchased a vehicle from Allen Samuels but I had an interaction with the service department that was outstanding. I was in a stressful situation with my non-Dodge/Chrysler vehicle, which was suddenly undrivable in a location near the dealership. The problem had interrupted my plans & I needed help. The staff in the Service | Read Full Review
1/13/2023 12:00:00 AM | Google
★★★★★ Harlan Austin
Thanks for working with me ted! | Read Full Review
1/13/2023 12:00:00 AM | Google
★★★★★ winstonsmith 1984
I highly recommend them, they took care of my truck and the service department checked on my Uconnect system to let me know which one I had. | Read Full Review
1/13/2023 12:00:00 AM | Google
★★★★★ Robert Mertz
Excellent service, they were able to fit me in without an appointment. Fast turnaround. | Read Full Review
1/8/2023 12:00:00 AM | Google
★★★★★ Candace Harrison
Friendly and efficient service team! | Read Full Review
1/7/2023 12:00:00 AM | Google
★★★★★ Randall Woodward
| Read Full Review
1/5/2023 12:00:00 AM | Google
★★★★★ Sheryl Carroll
| Read Full Review
1/5/2023 12:00:00 AM | Google
★★★★★ Carmen Orozco
| Read Full Review
1/4/2023 12:00:00 AM | Google
★★★★★ Pedro Sanchez
All I have to say is my wife and I went in to look at a couple of Jeeps and right away Zach Richardson assisted us in answering questions we had gave us some good information. The following day we returned to get our vehicle appraised for trade in and the transaction ended up being smooth and quick thanks to Zach and the finance mana | Read Full Review
1/4/2023 12:00:00 AM | Google
★★★★★ Will.stringham
They got my car in right away, and serviced it quickly. So far so good | Read Full Review
1/4/2023 12:00:00 AM | Cars.com
★★★★★ Will.stringham
They got my car in right away, and serviced it quickly. So far so good | Read Full Review
1/4/2023 12:00:00 AM | DealerRater
★★★★★ stephenie_lynn94
Branden was very helpful and knowledgeable about my battery issue. He helped me get my battery issue fixed and even let me know about the free car wash service through them. | Read Full Review
1/3/2023 12:00:00 AM | DealerRater
★★★★★ stephenie_lynn94
Branden was very helpful and knowledgeable about my battery issue. He helped me get my battery issue fixed and even let me know about the free car wash service through them. | Read Full Review
1/3/2023 12:00:00 AM | Cars.com
★★★★★ jal jobe
It can all be said with the name of one gentleman, Benjamin Mathison! He was wonderful as he communicated, resolved and helped to make sure our van was fixed much faster than we had expected. Thank you Benjamin!! | Read Full Review
1/3/2023 12:00:00 AM | Google
★★★★★ Diane Hutcherson
| Read Full Review
1/3/2023 12:00:00 AM | Google
★★★★★ Leisha Johnson
These guys always take care of me. I’ve been to multiple dealerships in Waco TX & none of them compare. Their honesty, customer service & appreciation for their customers is what sets them apart. | Read Full Review
1/3/2023 12:00:00 AM | Google
★★★★★ Danielrabanus
The experience was acceptable . All of my needs were met . The staff was pleasant and frendly. | Read Full Review
1/3/2023 12:00:00 AM | Cars.com
★★★★★ Danielrabanus
The experience was acceptable . All of my needs were met . The staff was pleasant and frendly. | Read Full Review
1/3/2023 12:00:00 AM | DealerRater
★★★★★ GIJane
The service department did an excellent job when I brought my Jeep in for oil change. I did not make an appointment and was taken in right away and they were very efficient. Was a wonderful experience. | Read Full Review
1/2/2023 12:00:00 AM | DealerRater
★★★★★ rstapleton1722
They were really nice. Straight forward and fast. They made sure everything was right before i left the building. | Read Full Review
1/2/2023 12:00:00 AM | DealerRater
★★★★★ mwelstead
Easy, cordial and respectful. Had six different people help in the process to make sure I was taken care of. | Read Full Review
1/2/2023 12:00:00 AM | DealerRater
★★★★★ GIJane
The service department did an excellent job when I brought my Jeep in for oil change. I did not make an appointment and was taken in right away and they were very efficient. Was a wonderful experience. | Read Full Review
1/2/2023 12:00:00 AM | Cars.com
★★★★★ rstapleton1722
They were really nice. Straight forward and fast. They made sure everything was right before i left the building. | Read Full Review
1/2/2023 12:00:00 AM | Cars.com
★★★★★ mwelstead
Easy, cordial and respectful. Had six different people help in the process to make sure I was taken care of. | Read Full Review
1/2/2023 12:00:00 AM | Cars.com
★★★★★ Mike Van Pelt
| Read Full Review
12/30/2022 12:00:00 AM | Google
★★★★★ Lisa Pigg
Love getting my truck in for service. Holidays can't be helped but Branden kept me updated so I knew what to expect. Truck running like new again. Thanks! | Read Full Review
12/30/2022 12:00:00 AM | Google
★★★★★ John Settlemyer
| Read Full Review
12/30/2022 12:00:00 AM | Google
★★★★★ sriram gali
Though I live in Prosper and while enquiring I found the one I liked in Allen Samuels. I bought a Jeep Grand Cherokee 4Xe from Allen Samuels and the experience is really Exceptional and I just spent only 30 min at the Showroom for the new car process to be completed. The people at the showroom are really so so so good. Every time I g | Read Full Review
12/29/2022 12:00:00 AM | Google
★★★★★ JOEJUSTICEPA
Outstanding service, I’ve bought several cars from this dealership and I’ve never had a bad experience | Read Full Review
12/29/2022 12:00:00 AM | Cars.com
★★★★★ JOEJUSTICEPA
Outstanding service, I’ve bought several cars from this dealership and I’ve never had a bad experience | Read Full Review
12/29/2022 12:00:00 AM | DealerRater
★★★★★ silleme
Service gave me realistic expectations and followed through. They called with the price quote before proceeding with additional services so I knew exactly how much I would be spending. I will be back here for sure. | Read Full Review
12/28/2022 12:00:00 AM | DealerRater
★★★★★ silleme
Service gave me realistic expectations and followed through. They called with the price quote before proceeding with additional services so I knew exactly how much I would be spending. I will be back here for sure. | Read Full Review
12/28/2022 12:00:00 AM | Cars.com
★★★★★ Claudia Arana
| Read Full Review
12/28/2022 12:00:00 AM | Google
★★★★★ Bill D
Excellent customer care and quality maintenance service at an affordable price. Thanks! | Read Full Review
12/28/2022 12:00:00 AM | Google
★★★★★ Lacey McKenzie
| Read Full Review
12/25/2022 12:00:00 AM | Google
★★★★★ docwod
They did my oil change in a timely basis, and even though I declined tire rotation, they gave me tread depth on all tires, which supported my decision I didn’t need tire rotation. | Read Full Review
12/24/2022 12:00:00 AM | Cars.com
★★★★★ leahteague0715
Great dealership! Friendly people. Very helpful and courteous. Very active in the community to help and give back. | Read Full Review
12/24/2022 12:00:00 AM | Cars.com
★★★★★ leahteague0715
Great dealership! Friendly people. Very helpful and courteous. Very active in the community to help and give back. | Read Full Review
12/24/2022 12:00:00 AM | DealerRater
★★★★★ docwod
They did my oil change in a timely basis, and even though I declined tire rotation, they gave me tread depth on all tires, which supported my decision I didn’t need tire rotation. | Read Full Review
12/24/2022 12:00:00 AM | DealerRater
★★★★★ Leah Teague
Great dealership. Gives back to the community. Friendly and helpful staff and salespeople. | Read Full Review
12/23/2022 12:00:00 AM | Google
★★★★★ Sandra wright
My car was in and out within an hour. | Read Full Review
12/23/2022 12:00:00 AM | Google
★★★★★ Sherlick926
They know me— which is unusual. Service is good and prompt. I would recommend them | Read Full Review
12/22/2022 12:00:00 AM | DealerRater
★★★★★ luigimucci
I went to Allen Samuels for two reasons. First, I needed some very minor warranty work and second to speak with Leslie Cooper Gholson the financial director. After visiting with Ms Leslie and getting all my questions answered, next thing I knew I was speaking with Chase King in sales. Chase was able to turn my 2020 Ram with less than | Read Full Review
12/22/2022 12:00:00 AM | DealerRater
★★★★★ Sherlick926
They know me— which is unusual. Service is good and prompt. I would recommend them | Read Full Review
12/22/2022 12:00:00 AM | Cars.com
★★★★★ luigimucci
I went to Allen Samuels for two reasons. First, I needed some very minor warranty work and second to speak with Leslie Cooper Gholson the financial director. After visiting with Ms Leslie and getting all my questions answered, next thing I knew I was speaking with Chase King in sales. Chase was able to turn my 2020 Ram with less than | Read Full Review
12/22/2022 12:00:00 AM | Cars.com
★★★★★ rlyster
The service rep who met me was the start of a great experience. She answered all my questions and went above and beyond in her efforts to make sure my experience was great. Once again, the workers in the back were outstanding. I plan to utilize Allan Samuel as long as I own this car. | Read Full Review
12/19/2022 12:00:00 AM | Cars.com
★★★★★ rlyster
The service rep who met me was the start of a great experience. She answered all my questions and went above and beyond in her efforts to make sure my experience was great. Once again, the workers in the back were outstanding. I plan to utilize Allan Samuel as long as I own this car. | Read Full Review
12/19/2022 12:00:00 AM | DealerRater
★★★★★ dustin carpenter
Benjamin was very knowledgeable and took great care of me. He had my jeep repaired in a timely manner. Thank you! | Read Full Review
12/19/2022 12:00:00 AM | Google
★★★★★ Bryan Henson
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12/19/2022 12:00:00 AM | Google
★★★★★ Sharon Crossley
I had my oil changed June 18,2022 at Allen Samuels. There were about 5 or 6 people ahead of me but in a matter of minutes Collin Tieben , service advisor, was checking me in. Texted me if I needed anything to please let him know. Very professional yet friendly and knowledgeable. All the staff at Allen Samuels are good folks, they go | Read Full Review
12/18/2022 12:00:00 AM | Google
★★★★★ J. Ron Barker
Super nice employees and fast service on my oil change! | Read Full Review
12/18/2022 12:00:00 AM | Google
★★★★★ J Gomez
Routine oil change tire rotation and fluid fills whent well | Read Full Review
12/18/2022 12:00:00 AM | Google
★★★★★ Luevada Posey
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12/18/2022 12:00:00 AM | Google
★★★★★ Chris Miars
Excellent purchasing experience! Chris Hopkins was very knowledgeable about features of the various Jeep models we were looking at and very responsive to follow up questions during the purchasing process. The entire team was incredible and fit our purchase process within the small time window we had available. And,... there were no | Read Full Review
12/18/2022 12:00:00 AM | Google
★★★★★ Djmelde
Shawn was a great guy to work with on a vehicle purchase. I would recommend him to anyone looking to buy a vehicle. | Read Full Review
12/18/2022 12:00:00 AM | DealerRater
★★★★★ Djmelde
Shawn was a great guy to work with on a vehicle purchase. I would recommend him to anyone looking to buy a vehicle. | Read Full Review
12/18/2022 12:00:00 AM | Cars.com
★★★★★ Sara Starr
The team was amazing at working my husband his dream car!! Smooth experience all the way around. | Read Full Review
12/16/2022 12:00:00 AM | Google
★★★★★ Zoe Ramirez
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12/15/2022 12:00:00 AM | Google
★★★★★ darrell.coats
Made trade and sale easy. Criss was outstanding. Made it very easy. The sale was handled very professionally. | Read Full Review
12/14/2022 12:00:00 AM | Cars.com
★★★★★ darrell.coats
Made trade and sale easy. Criss was outstanding. Made it very easy. The sale was handled very professionally. | Read Full Review
12/14/2022 12:00:00 AM | DealerRater
★★★★★ demetrius mcneill
Service was very good | Read Full Review
12/13/2022 12:00:00 AM | Google
★★★★★ wifey/mommy73
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12/11/2022 12:00:00 AM | Google
★★★★★ demetrius mcneill
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12/11/2022 12:00:00 AM | Google
★★★★★ rusty19453
Minimal time spend for an inspection | Read Full Review
12/11/2022 12:00:00 AM | Google
★★★★★ Maddox Fox
So sweet and helpful! I was greeted immediately by a very spiffy looking fellow named Juan, and promptly directed to the services I was needing! No pressure to sell me anything, but with a good sense of humor gave a little joke to insinuate he hoped that's what I was there for.. none the less, he was nothing short of a gentleman and | Read Full Review
12/9/2022 12:00:00 AM | Google
★★★★★ Nobuko Foley
If your need your vehicle service, the Allen Samuel is the place! Staff and services there at the service department are excellent. They are knowledgeable and experienced and patient. Take personal excellent care of your ca!. Mr. Thomas Currer the service advisor was one of staff that provided personal care of my vehicle. Tha | Read Full Review
12/7/2022 12:00:00 AM | Google
★★★★★ hettieagnes
It was an excellent experience. Shawn was awesome. My granddaughter and I both purchased jeeps. They made it super easy. | Read Full Review
12/7/2022 12:00:00 AM | DealerRater
★★★★★ Mike Bowers
Shawn was awesome in the way he not only addressed my needs but delta with my wife. My wife is very adverse to working with any salesperson, but she came away from the experience with not only a new Jeep but a confidence that she can call on Shawn for anything she needs, Truly amazing experience. | Read Full Review
12/7/2022 12:00:00 AM | DealerRater
★★★★★ hettieagnes
It was an excellent experience. Shawn was awesome. My granddaughter and I both purchased jeeps. They made it super easy. | Read Full Review
12/7/2022 12:00:00 AM | Cars.com
★★★★★ Mike Bowers
Shawn was awesome in the way he not only addressed my needs but delta with my wife. My wife is very adverse to working with any salesperson, but she came away from the experience with not only a new Jeep but a confidence that she can call on Shawn for anything she needs, Truly amazing experience. | Read Full Review
12/7/2022 12:00:00 AM | Cars.com
★★★★★ Nhutyra94
Everyone at the dealership was very welcoming and helpful. I dropped my car off and within two hours I received a call that it was ready. When I went to pick it up the check out process was very easy and they even washed my car while I while I was paying. | Read Full Review
12/6/2022 12:00:00 AM | Cars.com
★★★★★ Nhutyra94
Everyone at the dealership was very welcoming and helpful. I dropped my car off and within two hours I received a call that it was ready. When I went to pick it up the check out process was very easy and they even washed my car while I while I was paying. | Read Full Review
12/6/2022 12:00:00 AM | DealerRater
★★★★★ Jamesha Easter
Great customer service from Gary Reynolds. I enjoyed working with him. He kept me informed of my process. | Read Full Review
12/3/2022 12:00:00 AM | DealerRater
★★★★★ Jamesha Easter
Great customer service from Gary Reynolds. I enjoyed working with him. He kept me informed of my process. | Read Full Review
12/3/2022 12:00:00 AM | Cars.com
★★★★★ Linda Krupa
Very caring and outgoing in their service had me in and out in no time | Read Full Review
12/3/2022 12:00:00 AM | Google
★★★★★ Charles Johnson Jr
The service was excellent.The clerk was customer friendly,kept me updated on my car,and explained what the mechanic was doing as well as what couldnt be done and why.Thanks i will surely return. | Read Full Review
12/3/2022 12:00:00 AM | Google
★★★★★ Felipa Deanda
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12/3/2022 12:00:00 AM | Google
★★★★★ Wayne Clark
Trey and Gearld were awesome to work with . As crazy as it will sound , they made it a truly fun experience, thank you Trey and Gearld ! | Read Full Review
12/1/2022 12:00:00 AM | Google
★★★★★ Emanuel Camacho
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12/1/2022 12:00:00 AM | Google
★★★★★ Angela Geter
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12/1/2022 12:00:00 AM | Google
★★★★★ Danny Smith
Well organized and courteous service. Delivered as promised. Nothing negative about my experience. Thanks for taking care of business. | Read Full Review
12/1/2022 12:00:00 AM | Cars.com
★★★★★ Danny Smith
Well organized and courteous service. Delivered as promised. Nothing negative about my experience. Thanks for taking care of business. | Read Full Review
12/1/2022 12:00:00 AM | DealerRater