Return to complete listing of Mopar Oil Change Service Specialists In Danville

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Duncan Chrysler Dodge Jeep

Duncan Chrysler Dodge Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (540) 352-4499 today to schedule your next appointment.

Our technicians at Duncan Chrysler Dodge Jeep are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ Joy Fink
    Not sure where to begin, bought this truck 1 1/2 year ago when I bought it duncan passed the inspection and changed rotors, last year I went to berglund and got it inspection theyrejected it due to back breaks. Now this year 2024 my camshaft went out and I had to put it in berguland shop, as going to the motor to replace the camshaf | Read Full Review
    3/24/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Landes
    If your looking at buying a new or used vehicle stop by and ask to see Jake Eames. He will take care of you, very friendly and helpful. | Read Full Review
    3/23/2024 12:00:00 AM | Google
  • ★★★★★ JaRyan Young
    Jake and Zach help me find a good wook truck at a decent price. Thank you guys both. | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Marie Hodges
    Yes, so far I am loving my Edge. I could not have been treated any nicer than I was at the dealership. Jake Eames was the salesperson that helped from jump start. I told him exactly what I wanted and what my goal of the cost. He got on line and found the Edge at Blacksburg, went and got it for me to see and test drive. The manager, | Read Full Review
    3/22/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Bolen
    Great experience with Jake at Duncan in Rocky Mount. Ask for Jake. He is a nice guy and he cares about people. Thanks, Jake. | Read Full Review
    3/20/2024 12:00:00 AM | Google
  • ★★★★★ Cecilmayhorn582
    We love the 2011 f150 we got jhonny Cruz is a great guy to deal with this makes 2 Ford f-150 I have got from him he always calls and text to make sure we r happy will always deal with him on any cars r trucks I get | Read Full Review
    3/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Caleb McNeil
    Fantastic experience from start to finish. Anthony Hughes is the man! Would give 10 stars if I could. Great folks and a great business. | Read Full Review
    3/13/2024 12:00:00 AM | Google
  • ★★★★★ Caleb McNeil
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    3/12/2024 12:00:00 AM | Google
  • ★★★★ Alex T
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    3/11/2024 12:00:00 AM | Google
  • ★★★★ Alex T
    Called and asked about a car the other day, now they went ahead and marked up the price by $413 so that when I do have to the to go look at it they can make more. What a shame, seems as if they are both unethical AND dishonest | Read Full Review
    3/10/2024 12:00:00 AM | Google
  • ★★★★★ Robin Cawley
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Serenity Ward
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    3/9/2024 12:00:00 AM | Google
  • ★★★★★ -Zshaff -
    | Read Full Review
    3/9/2024 12:00:00 AM | Google
  • ★★★★★ Serenity Ward
    My experience with Jake Eames and the Duncan ford family was amazing! Everyone was so helpful and didn’t let me leave without a car that was in my best interest and it’s a beauty and I love it ! Please if you’re in need and want the best give them a visit and ask for JAKE ! I promise you’ll be satisfied! | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ -Zshaff -
    Jake went the extra mile during our vehicle search. Excellent follow-ups and commuted well through text messaging. Recommend this sales rep. | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Robin Cawley
    I "stalked"the lot after hours many, many times. I just don't like high pressure sales tactics. Then I accidentally stopped during business hours, ooops. Well, it turned out great. I met salesman Jake Eames. So glad I did. No pressure. Jake is extremely knowledgeable about the cars on the lot, as well as being a genuinely nice person | Read Full Review
    3/8/2024 12:00:00 AM | Google
  • ★★★★★ Carrianne Heikes
    Absolute best experience I ever had buying a vehicle. Staff were extremely friendly and attentive. I felt like the number one priority. No time was wasted, smooth and quick process! Ben Preece was my salesman and the best! | Read Full Review
    3/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ann Vipperman
    We always buy our vehicles from Duncan. Codie Sigmon is one of the best salesmen there. Everyone go see him!! | Read Full Review
    3/5/2024 12:00:00 AM | Google
  • ★★★★★ ctaylor.msw.med
    Excellent Experience! Jake took great care of us. Easy Financing! They were speedy with all aspects of the transaction, as well! | Read Full Review
    3/3/2024 12:00:00 AM | Cars.com
  • ★★★★ Justice4 FranklinCO
    We traded a truck in very nice brand new truck for used one put down $10,000 cash yep that way contract says but according to them but they frauded the contract it was 2 credit cards and 1,000 cash it breaks down they hang up on us at first then said we was dialing wrong number they put a fake warranty number on our contract try call | Read Full Review
    2/27/2024 12:00:00 AM | Cars.com
  • ★★★★ Justice4all2024
    Very poor decision they are corrupted I never would ever imagaine going through what they put us through sold us a truck that they knew it was bad vehicle cause word gets around in Franklin co ! Then thay breaks down they wouldn’t transfer any of the money we put down on this truck for 2nd truck made us start all over with only 900 d | Read Full Review
    2/26/2024 12:00:00 AM | Cars.com
  • ★★★★ Justice4all2024
    Very poor decision they are corrupted I never would ever imagaine going through what they put us through sold us a truck that they knew it was bad vehicle cause word gets around in Franklin co ! Then thay breaks down they wouldn’t transfer any of the money we put down on this truck for 2nd truck made us start all over with only 900 d | Read Full Review
    2/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ George Deaton
    Hands down to the dealership- do to my situation- they brought me my vehicle- from the dealership all way to Amherst County -!!!--talk about dedication n customer service from the front support to rear - all had over the call of rapport n professional demeanor of each n the dealership- Zac n Johnny was surperp in handling all details | Read Full Review
    2/23/2024 12:00:00 AM | Google
  • ★★★★★ C Taylor (Chris)
    Ask for Jake Eames! Truly a seemless experience! I was in and out! And.... he's a nice guy too!! Love my Jeep!!!!! | Read Full Review
    2/21/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Shaver
    Jake Eames and Zack Clark they did an awesome job helping me with looking for new vehicles for me and got everything figured out for me and got me an amazing deal and good payment for my vehicle if anyone needs help ask for one of them they both work good together as a team they would love to help anyone and they make your experience | Read Full Review
    2/20/2024 12:00:00 AM | Google
  • ★★★★★ Richard Lemons
    just bought my 6th vehicle from duncan ford, it is worth the distance from floyd. Dan the finance manager is top-notch and kind. my salesman was Rodney Rottenberry, he met me monday morrning before the place was open to make sure l could test drive my truck. he went above and beyond to help me get my truck. when i got home i noticed | Read Full Review
    2/14/2024 12:00:00 AM | Google
  • ★★★★★ funderburkchili
    The definition of excellence !!! Rodney Rottenberry is the Greatest, I was treated with respect and fairly 100% Duncan Ford is top notch ?? | Read Full Review
    2/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Gray
    Great people to deal with! Ben did an outstanding job | Read Full Review
    2/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jane Fowler
    Jake and Anthony were excellent to work with. They both were friendly and answered all of our questions. This is our second vehicle that we have purchased from Duncan. Everyone including the service department has been wonderful to work with. We highly recommend this dealership | Read Full Review
    2/10/2024 12:00:00 AM | Google
  • ★★★★★ SML Coffee House
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    2/10/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Catron
    Jake Eames was the best ! He above and beyond and stayed way past closing to make sure I got a great deal! So when you stop by ask for Jake! | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★★ Logan Stroop
    Zack Clark was amazing. Definitely made my car buying experience awesome!! Thank you Zack | Read Full Review
    2/8/2024 12:00:00 AM | Google
  • ★★★★ Sham
    What a nightmare trade truck in breaks down they ask you to tow it in you call warranty number on paper and wrong number not even in service caused me not be able to work for 2 weeks claimed they didn’t have us anything drive they try fix vehicle says sorry we given up on vehicle , but claims we can just start you over make and you p | Read Full Review
    2/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Emanuel Brown
    Jake Eames was a true professional who is a great asset to Duncan Fords team. Jake really cares about his customers. | Read Full Review
    2/3/2024 12:00:00 AM | Google
  • ★★★★★ Landen Cox
    Had a very good experience with Jake at Duncan at Rocky Mount…I appreciated low pressure and honesty from this young man. Thanks Jake | Read Full Review
    2/1/2024 12:00:00 AM | Google
  • ★★★★★ Goose
    Go see Jake. He’s a cool dude, he’ll get you what you need | Read Full Review
    1/29/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Altizer
    Very pleased with everything thanks to Jake! Ask for Jake when you get there . The whole experience was excellent. This has been one of the best experiences I have ever had. | Read Full Review
    1/27/2024 12:00:00 AM | Google
  • ★★★★★ Jelaine Wood
    We want to thank Jake Eames and Duncan's service department for their service. Ask for Jake when you arrive. He is off on Tuesdays. Jake sold us a Chevrolet Trax in July and we decided we wanted a bigger vehicle. We bought a Buick Enclave and expect we will be satisfied with this more spacious SUV. - Richard & Jelaine Wood | Read Full Review
    1/23/2024 12:00:00 AM | Google
  • ★★★★★ Abby
    I recommend coming here for vehicle purchasing. The associate, Jake Eames, helped me and my uncle find a truck within spending limits and was very friendly throughout our visit and through the purchase procedures. We test drove and while one wasn’t acting right he insisted getting it fixed and directed us toward another vehicle and e | Read Full Review
    1/22/2024 12:00:00 AM | Google
  • ★★★★ Bryan Haynie
    Duncan Ford has to be one of the worst and most unprofessional dealerships that I've delt with, in over 20+ years of buying Ford trucks, from across the country! The salesmen, sales manager, and finance manager are folks whom I'd never do business with again, and would advise others to stay clear of as well. From day of purchase (1/ | Read Full Review
    1/21/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Layman
    Jake Eames was extremely helpful and thorough. Jake also demonstrated knowledge of the trade with flexibility and understanding. 10 out of 10 recommend Jake as a salesman at Duncan Ford Rocky Mount. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Tasia Bennet
    Jake Eames helped us out alot during our experience it was really chill and pretty quick as well. He is a pretty chill guy very laid back and understanding. Please check him out if you ever decide to come here! | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ KATIE “KT” HALL
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    1/19/2024 12:00:00 AM | Google
  • ★★★★★ King King
    Hi I had a great time at Duncan ford today Jake Eames took really good care of us and made sure we left with the car we came for y’all be sure to go check him out… thanks again Jake. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ Chris Hall
    Dealt with Jake Eames from Duncan Ford here in Franklin County. He was extremely professional and honest with me through the whole experience. He helped me get in a truck within my price range. Recommend dealing with him here at Duncan Ford if you're looking for a good truck. | Read Full Review
    1/19/2024 12:00:00 AM | Google
  • ★★★★★ John Ratcliffe
    Sales staff from Anthony Hughes to to the top management treated us like family. With respect from what we wanted from start to the closing process. Without any pressure to purchase. | Read Full Review
    1/19/2024 12:00:00 AM | Cars.com
  • ★★★★ August
    Bought a vehicle, (Jeep 4x4) the salesman said had been gone over and inspected, found nothing wrong, and it was a good sound vehicle. Turns out it's a piece of crap. Among other things, the 4WD does not work. Needing 4WD was the reason I purchased the vehicle. They will do nothing about it. The salesman lied about everything. I do w | Read Full Review
    1/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robert Evans
    Friendly. No pressure. Recommend highly. | Read Full Review
    1/17/2024 12:00:00 AM | Google
  • ★★★★★ Linda P
    This is a great place they done us good.Thanks to Jake our salesman he done a wonderful job for us. | Read Full Review
    1/8/2024 12:00:00 AM | Google
  • ★★★★★ Treasa Price
    Thank you Jake for a quick sale for my brothers new car | Read Full Review
    1/6/2024 12:00:00 AM | Google
  • ★★★★★ Theresa Walker
    Jake Eames made my car buying experience a pleasure. I was allowed to test drive a couple different vehicles for extended periods. Even when I came in stressed from the first one he was able to make me know that the sale was not as important to him as my peace of mind in knowing I made the right decision. This is the 3rd vehicle I’ve | Read Full Review
    1/5/2024 12:00:00 AM | Google
  • ★★★★★ O. J. Cunningham
    We (Donna and I) enjoyed our Jeep buying experience with Rodney Rotenberry at Duncan Ford Rocky Mount. Rodney and his support staff were both knowledgeable and professional. At no time, did we feel uncomfortable and/or pressured into making a decision. Rodney accompanied us on our test drive and answered each and every question conc | Read Full Review
    12/28/2023 12:00:00 AM | Google
  • ★★★★★ Beth Riemann
    Ask for Johnny Cruz. This sales guy does it right! No high pressure but pays attention to what you are shopping for and want to spend. He helped me with choices and made sure all the details, service were taken care of when purchasing a used SUV. Happy customer! | Read Full Review
    12/24/2023 12:00:00 AM | Google
  • ★★★★★ Chris Waddell
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    12/22/2023 12:00:00 AM | Google
  • ★★★★★ Vikkcowboy
    Recomendamos ampliamente el Dealer, muy buena atención desde que llegas hasta que te vas la solución es rápida y super amables estamos muy contentos con la compra. | Read Full Review
    12/21/2023 12:00:00 AM | Cars.com
  • ★★★★ botterlee
    TLDR: sold me a car with pretty major front end damage they covered up on online advertisements, broken radio, belt whine, and broken airbox. but they did fix the belt and air box still trying to work with them to get it the structural damage fixed. Let the saga begin. After a long search I thought I found the perfect car 2014 Xterra | Read Full Review
    12/19/2023 12:00:00 AM | Cars.com
  • ★★★★ botterlee
    TLDR: sold me a car with pretty major front end damage they covered up on online advertisements, broken radio, belt whine, and broken airbox. but they did fix the belt and air box still trying to work with them to get it the structural damage fixed. Let the saga begin. After a long search I thought I found the perfect car 2014 Xterra | Read Full Review
    12/19/2023 12:00:00 AM | DealerRater
  • ★★★★ Brett Otterlee
    They didn’t inspection on a car I bought in passed it, saying that the horn worked. That is a blatant lie, because there was, in fact, no fuse in the horn | Read Full Review
    12/18/2023 12:00:00 AM | Google
  • ★★★★ Brett
    TLDR: sold me a car with pretty major front end damage they covered up on online advertisements, broken radio, belt whine, and broken airbox. but they did fix the belt and air box still trying to work with them to get it the structural damage fixed. Let the saga begin. After a long search I thought I found the perfect car 2014 Xterra | Read Full Review
    12/18/2023 12:00:00 AM | Cars.com
  • ★★★★ Brett
    TLDR: sold me a car with pretty major front end damage they covered up on online advertisements, broken radio, belt whine, and broken airbox. but they did fix the belt and air box still trying to work with them to get it the structural damage fixed. Let the saga begin. After a long search I thought I found the perfect car 2014 Xterra | Read Full Review
    12/18/2023 12:00:00 AM | Cars.com
  • ★★★★ Michael Litchford
    Well where do I start....do not buy a vehicle from this establishment given the chance they will renigue on any agreement they can I bought a vehicle my wife and two friends all unhappy customers....be careful people | Read Full Review
    12/17/2023 12:00:00 AM | Google
  • ★★★★★ Tommy Johnston
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    12/9/2023 12:00:00 AM | Google
  • ★★★★★ Lisa Turner
    The staff is very kind and friendly. The salesman, Johnny Cruz, was very helpful with assisting me in my purchase of a Nissan Frontier. He was patient while I made my decision and was ready to assist at every turn. The service department also did very well. I have never had someone come and sit down with me, explain to me thoroughly | Read Full Review
    12/5/2023 12:00:00 AM | Google
  • ★★★★★ Donna Rice
    Let me just tell you, searching for a vehicle you need and one you want are two very different things. A vehicle you need...easy peasy; a vehicle you want, very DIFFICULT!! While placing feelers all around for what I needed AND wanted; Ben Preece from Duncan Ford was also doing his job by watching the publics interest for those sea | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ Donna Stone
    Good job guys | Read Full Review
    11/30/2023 12:00:00 AM | Google
  • ★★★★★ ronron1466
    Polite and professional, extremely happy with my purchase so glad I bought my truck from this dealership. | Read Full Review
    11/28/2023 12:00:00 AM | Google
  • ★★★★ Kristen Weaver
    Worst experience ever, they sold me a vehicle with radiator sealer to cover up the fact it was overheating , gave me keys that didn't work and ran my battery dead started my truck randomly , they replaced a coolant bypass valve the day I got it and couldn't even do that right , I barely made it home it wouldnt stop overheating , I ha | Read Full Review
    11/22/2023 12:00:00 AM | Google
  • ★★★★★ Amanda Martin
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    11/21/2023 12:00:00 AM | Google
  • ★★★★ Billy Blankenship
    Don't even bother dealing with this dealership. I have had a call into the manager for over 6 weeks now never got a response back..They claim his name is Jeff and he is supposedly the GM. Guess you don't want my business. Trying to support and buy local not me if that's is the way you do business | Read Full Review
    11/21/2023 12:00:00 AM | Google
  • ★★★★ Billy Blankenship
    Don't even bother dealing with this dealership. I have had a call into the manager for over 4 weeks now never got a response back..They claim his name is Jeff and he is supposedly the GM. Guess you don't want my business. Trying to support and buy local not me if that's is the way you do business | Read Full Review
    11/20/2023 12:00:00 AM | Google
  • ★★★★★ Stephanie Lovelace
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    11/18/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Funderburk
    Awesome dealership. Friendly and professional ???????????????? | Read Full Review
    11/17/2023 12:00:00 AM | Google
  • ★★★★★ Donna Stone
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    11/14/2023 12:00:00 AM | Google
  • ★★★★★ Gg Gg
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    11/14/2023 12:00:00 AM | Google
  • ★★★★★ John Jason Chun
    Polite gents! Love jokes too! Trustworthy | Read Full Review
    11/13/2023 12:00:00 AM | Google
  • ★★★★★ antgriz
    Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again. | Read Full Review
    11/11/2023 12:00:00 AM | DealerRater
  • ★★★★★ antgriz
    Very easy to work with. No hidden surprises. The salesman Ben Preece was very helpful. I would definitely purchase from here again. | Read Full Review
    11/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Bill
    I bought a used pick up truck from Duncan and it had a couple things wrong with it. When I took it back to them and they took care of problems no questions ask. Warranty covered all of it. The lady service writer is very very nice helpful very courteous and so nice you just wouldn’t believe. They will take care of all of your needs. | Read Full Review
    11/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Starr Groves
    I had service done and Joe was exceptional, highly recommend ask for Joe when making an appointment | Read Full Review
    11/6/2023 12:00:00 AM | Google
  • ★★★★★ Lauren Hogge
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    10/26/2023 12:00:00 AM | Google
  • ★★★★★ GEORGE JAMISON
    Took TEN (10) days to get an oil change appointment, RIDICULOUS!!! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★ Rodney Church
    Bought a 2019 Chevrolet Silverado after about a week started leakinge transmission fluid,took it to a Chevrolet dealer and they said it had been leaking for sometime, I told them I looked under the truck before I bought it and there were no leaks,there service department knows how to put a band-aid on a leakso they could sell it!!! | Read Full Review
    10/26/2023 12:00:00 AM | Google
  • ★★★★ dee nick
    I feel it’s my fault I let them fool me they saw me as a idiot to believe them the sticker in the window said no accidents and rite before I signed they say oh it’s been in a accident at that point I was signing and felt like I had too every time I turn around something is wrong with that truck and it was rusted out need a new hitch | Read Full Review
    10/15/2023 12:00:00 AM | Google
  • ★★★★ Andrea Burrell
    I have more problems with my Ford escape after they serviced it supposed to replace my catalytic converter, then what I took it in to be serviced. Stay far away from this dealership for service and used vehicles. The only thing I would do would buy a new vehicle from there that I had delivered. Then taken elsewhere for service. | Read Full Review
    10/12/2023 12:00:00 AM | Google
  • ★★★★★ John Clements
    | Read Full Review
    10/10/2023 12:00:00 AM | Google
  • ★★★★★ Phil Wright
    Excellent service, as Always | Read Full Review
    10/9/2023 12:00:00 AM | Google
  • ★★★★★ Tim McCroskey
    My wife and I purchased our Ford F150 from this dealership. Our salesperson, Zack Clark was very professional and catered to our needs. 5 stars to Zack and the Duncan team. | Read Full Review
    10/8/2023 12:00:00 AM | Cars.com
  • ★★★★ Bill Loving
    I bought a truck from them and 2 days later the timing chain started knocking when starting it up. Had there warranty on it and bought extended warranty for it. Took it in to get checked and the first thing the service writer says is “ Well this will not be covered under warranty” . Do not trust these warranty’s they sell you. Was to | Read Full Review
    10/7/2023 12:00:00 AM | Google
  • ★★★★★ Ricky Compton
    Very good experience. Codie did a great job selling me the truck and price was fair. | Read Full Review
    10/1/2023 12:00:00 AM | Google
  • ★★★★ Erica Brown
    I feel as though I’m being generous with 1 star. But within the past 3 years my mother and I both have bought vehicles from this dealership. When she bought her car, it was fine, a few days later the headlight goes out….no biggie, we changed the bulb, a couple weeks later it goes out again. After fighting with it, a mechanic finally | Read Full Review
    9/28/2023 12:00:00 AM | Google
  • ★★★★★ Erica Brown
    I feel as though I’m being generous with 2 stars. But within the past 3 years my mother and I both have bought vehicles from this dealership. When she bought her car, it was fine, a few days later the headlight goes out….no biggie, we changed the bulb, a couple weeks later it goes out again. After fighting with it, a mechanic finally | Read Full Review
    9/25/2023 12:00:00 AM | Google
  • ★★★★★ George Deshesky
    | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ paula
    Zack was great to deal with highly recomended | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ Aln4128
    Enjoyed my experience with Duncan,they did everything they could to get me in the right vehicle | Read Full Review
    9/22/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mallie Belanger
    Codie Sigmon sold me a Nissan Rogue. It was located in Blacksburg so he picked it up and drove to Rocky Mount for me. He was friendly, helpful, and able to answer all my questions. He made the buying experience fun. I have returned to him since the buy with more questions and he continues to be friendly and helpful. He definitely mak | Read Full Review
    9/18/2023 12:00:00 AM | Google
  • ★★★★ Phil Stephenson
    | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Will H
    One of the best truck buying experiences I’ve ever had! Bodie was amazing, he was super helpful and knowledgeable about the vehicles I was looking at and I have never felt so comfortable making a purchase like this one. I’m thankful for the staff that helped me with the purchase! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Kayla Stanley
    After looking around in Roanoke and not finding anything I wanted I stopped here wanting to trade my car in. They had a few of the cars I was looking for but I was super picky and decided to still look around. I told Jake exactly what I wanted and he assured me he would get it for me. Literally only a few days later he called me and | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Ross Patterson
    I was shopping for a new Ford. I have a long list of requirements. After reaching out to several dealers - most of them closer to me - I decided to build my truck through Duncan Ford. They made the process easy and have done a nice job of keeping me updated on progress. I look forward to the truck being built later this month. | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ Drake Doss
    Have received incredible customer support from Jake Eames. We talk about cars from time to time and he is excellent at presenting what they have to offer and answering questions. 5 stars from me! | Read Full Review
    9/13/2023 12:00:00 AM | Google
  • ★★★★★ nate mullins
    Bought a Forunner from Jake Eames there he was fantastic and made it all easy. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Gary Staten
    Drove down to Duncan in Rocky Mount, Anthony greeted me at the door and answered every question I had. Great experience all around, purchasing my new Ram was made very simple. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ kristen switzer
    Go see Anthony, bought my brand new Mustang from him. I always buy my vehicles from him and Duncan. GREAT TO WORK WITH | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Christopher Moore
    I didn’t end up buying my truck from Duncan, but I can’t speak highly enough on Jake Eames. He was very patient and eager to help me find exactly what I was looking for. He didn’t try to rush me into making an impulsive decision and hung in there every step of the way while I kept trying to make deals and backing out. I put Jake thro | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Anthony Belcher Vlogs
    I bought my Mustang from Jake. He is the best salesman and will work with you to get you in the car you want! | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ R Ellis
    I would highly recommend Jake for your vehicle purchases! He is very knowledgeable and a great salesman | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ william childress
    Duncan and Anthony treated me fair and the entire staff was polite. I recommend everyone to go to Duncan for the vehicle needs. | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ clayever96
    Recently purchased a pre-owned Nissan van from Myca at Duncan. He made it super easy being I was coming from a couple hours away. He had the vehicle waiting up front for me to look over and test drive. No pressure and easy going dealer and salesman. | Read Full Review
    9/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jill Shelton
    Thank you, Garry Cox, for your great attention and service! | Read Full Review
    9/9/2023 12:00:00 AM | Google
  • ★★★★★ Mike Dixon
    I have been looking for a new vehicle, so I contacted Ben Preece at Duncan and he gave me excellent customer service. He really tried to help me decide what would be the best vehicle for me! I will definitely come see Ben when I'm ready to buy my next vehicle! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Casey Mitchell
    We have had a wonderful experience with Ben Preece that works at Duncan every time we have bought a vehicle there. This last time he went above and beyond to make things right. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Mary Preece
    Found the car I’ve been looking for at Duncan!! I love my Honda Pilot. Ben is very knowledgeable and a pleasure to work with. I would recommend Duncan for quality service. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Michael Wilson
    Went down to Duncan Ford and bought a brand new Ford F250 from Ben Preece! He made the transaction smooth as can be, go see him! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Lowell Preece
    I have always purchased my vehicles through Duncan and Ben. He always takes care of my family when we purchase a new vehicle. Go see Ben! | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Tabitha Richards
    What a GREAT experience we had with Jake!!! A honest and not pushy salesman! Never once did we feel pressured to buy. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Sharon Craig
    I bought a Subaru from Garry Cox very knowledgeable and excellent to work with. | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Jeff Bossert
    We recently bought a Ford Focus from Johnny Cruz. He was very thorough when it came to finding a car that suited our needs, and the other staff were helpful with our questions. Recommended! | Read Full Review
    9/7/2023 12:00:00 AM | Google
  • ★★★★★ Mikala Reel
    Always a great experience at duncan from the sales people to service they are all great! | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Dora Eriksen
    Had a great experience. Found the car Ive had my eye on and found it here. Gary Cox was so helpful and made the process of buying a stress free experience. | Read Full Review
    9/6/2023 12:00:00 AM | Google
  • ★★★★★ Christine DeRaps
    Joe and the staff treated me with respect and kindness from the moment I walked in. The service department did an excellent job with servicing my 2017 Toyota Tacoma SR and my 2018 Dodge Journey Crossroad. Not only are they local but they have one of the best service departments around. I get both of my vehicles serviced here and my d | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ peter barth
    Great Experience, myself and the rest of the family only talk with Duncan when it comes time for a new vehicle. The service department is also a huge plus due to the 5 star service they always provide! | Read Full Review
    8/23/2023 12:00:00 AM | Google
  • ★★★★★ Kclassics
    Made 2 purchases recently with Myca at Duncan. He made it super easy for me being out of state, so easy I ended up buy 2 in a 2 week span with Mycas help. Please don't hesitate to give him a call, I promise you won't regret it! | Read Full Review
    8/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Johnny Wagner
    Working with Zach was super quick, the easiest and the best experience I've had buying a car | Read Full Review
    8/14/2023 12:00:00 AM | Cars.com
  • ★★★★★ demonaty
    Working with Zach was super quick, the easiest and the best experience I've had buying a car | Read Full Review
    8/13/2023 12:00:00 AM | Google
  • ★★★★ Bridgett McBride
    Worst experience ever with a dealership. My son bought a truck around June 10th for well over $20,000 and has made 2 truck payments and only driven it 8 days. On the 5th day of having it the transmission came out of it. He was given a piece of junk for a loaner car that had to be jumped off several times. He asked for a different veh | Read Full Review
    8/3/2023 12:00:00 AM | Google
  • ★★★★★ shawn P
    Everyone was very friendly and professional | Read Full Review
    8/1/2023 12:00:00 AM | Google
  • ★★★★★ BlitzLazar 4
    Went to the Duncan Ford dealership in Rocky Mount today to look for a truck. Found the one I was looking for and we got it!!! Special thanks to Ben, he was a great help with me looking at this truck. If you are looking for a car or truck with a great deal come see Ben and his crew at the Duncan Ford in Rocky Mount. | Read Full Review
    7/31/2023 12:00:00 AM | Google
  • ★★★★★ DAVID FLOWERS
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ SPENCER .40
    Great sales reps. Fair pricing | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ stephen manor
    great service from sales, financing, management.. special thank u to our salesman Jake!! | Read Full Review
    7/23/2023 12:00:00 AM | Google
  • ★★★★ C. T.
    Wasted our time driving there to look at a vehicle on their website. It had already been sold they just left it advertised as being available. This might be normal in this industry but it show complete disregard for others time. | Read Full Review
    7/22/2023 12:00:00 AM | Google
  • ★★★★★ Jack Thurman
    This is my second vehicle from Duncan. Car had a small leak, called them and they got the car serviced right away. They all were very friendly and helpful. Definitely recommend them for any vehicle purchases. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★ Shayla Frith
    Overcharged for an oil change. Went back with receipt "nothing they could do" $60 difference. Have used them everything for 4 years. Has never been that much. Unfortunately I didn't notice when paid. | Read Full Review
    7/8/2023 12:00:00 AM | Google
  • ★★★★★ Ashley Tillman
    Very friendly folks at Duncan Ford. Johnny, Ben, and Dan were awesome. We recently moved to the area and have driven by their lot more than once. We decided to drop in and ended up purchasing a F-150. An overall great experience! | Read Full Review
    7/6/2023 12:00:00 AM | Google
  • ★★★★★ Harold Humphreys
    My wife needed a small car (Ford Edge SEL) with specific requirements ( leather seats, heated seats and no accidents) she found her car at Duncan Ford in Rocky Mount. The sales representative Gary Cox was absolutely first class. Excellent Customer Service and a First Rate Experience. | Read Full Review
    7/3/2023 12:00:00 AM | Google
  • ★★★★★ Aaron Arnold
    Justin D. And Jeff (sales manager) were great. The dealership is a nice hometown feeling and the employees there reflect the same! Thanks and I will send friends and family your way! | Read Full Review
    7/1/2023 12:00:00 AM | Google
  • ★★★★★ Samantha
    one of the best dealerships i’ve went too by far very nice salesman’s! | Read Full Review
    6/21/2023 12:00:00 AM | Cars.com
  • ★★★★★ jamessmith012987
    Stopped by to look at vehicles and Codie was very helpful and answered all my questions very well. | Read Full Review
    6/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ jamessmith012987
    Codie helped me find everything I needed in the service department and was very helpful! | Read Full Review
    6/20/2023 12:00:00 AM | Cars.com
  • ★★★★★ jamessmith012987
    Stopped by to look at vehicles and Codie was very helpful and answered all my questions very well. | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★★ jamessmith012987
    Codie helped me find everything I needed in the service department and was very helpful! | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★ noahalliemom2
    I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I n | Read Full Review
    6/20/2023 12:00:00 AM | DealerRater
  • ★★★★ noahalliemom2
    I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I n | Read Full Review
    6/20/2023 12:00:00 AM | Cars.com
  • ★★★★ Melissa Goad
    I wish I could give a no star they don’t even deserve the first star ! The motor vehicle board of commonwealth of Virginia is contacting them they took 10,000 of my money after 3 days we broke down WE had get it towed in as if it was our problem !! This vehicle was warranty with 3,000 miles or 3 months .. I own my own business so I n | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★ Ehron Hicks
    The dealership wouldn't help with any issues after purchasing vehicle. Horn wouldn't work, wiper motor stopped working, rear brakes would lock up and transmission lost second gear. All this before first oil change. Only answer was sorry not power train then you didn't buy extended warranty. I don't recommend to buy from them customer | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★ Bobby Greenway
    Went and got a car. The fellas were great but now there's a problem with the car and it needs looked at but when I call to speak to the service manager he gets rude,nasty and unprofessional I don't trust them to service my car. I bet they would mess something else up when I'm not watching. not even worth a half star. So disappointing | Read Full Review
    6/6/2023 12:00:00 AM | Google
  • ★★★★ rakmoore
    Cars were ready for us with each new test drive, and the team made sure to answer all of our questions. | Read Full Review
    6/5/2023 12:00:00 AM | Cars.com
  • ★★★★★ Girish Patel
    | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Carol Glatfelter
    Our experience at Duncan Ford was very positive. They are willing to help with all aspects of purchasing a new vehicle. They answered questions honestly, helped in ordering our new F-250 with the features we wanted. Their accounting of our $500 deposit was lost, had to remind them, since it took 4 months to build the truck. Truck has | Read Full Review
    5/30/2023 12:00:00 AM | Google
  • ★★★★★ Bradley Bush
    | Read Full Review
    5/10/2023 12:00:00 AM | Google
  • ★★★★★ ronald sloan
    Stopped in the parts department. Rodney was a great help | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★★ jrlynam1
    Rodney went above and beyond to get me into a vehicle quickly. All of the folks made the entire process easy and straight forward. I will definitely be back and I highly recommend. | Read Full Review
    5/9/2023 12:00:00 AM | Google
  • ★★★★ Eric O
    Sold an extended warranty for a vehicle that isn't even repairable due to the vehicle being discontinued, but that's my fault I suppose. They offered half what I paid them for it only a year later. Everything on They're website wasn't an option... so naturally they can steer you to more expensive vehicles that don't meet your require | Read Full Review
    4/29/2023 12:00:00 AM | Google
  • ★★★★ Brittany Robbins
    Great car, super friendly staff! They took care of our needs! | Read Full Review
    4/28/2023 12:00:00 AM | Cars.com
  • ★★★★★ john craft
    I have had good and bad experiences with this place in the last 10 years, with the shop and management after a sale of a brand new vehicle. But just a day ago I had to bring my vehicle in for recall issues and the shop team was great. I can't remember all the names of people I spoke with along the process, but Tima and Brad along wit | Read Full Review
    4/17/2023 12:00:00 AM | Google
  • ★★★★★ William Wilson
    Great people thru out company always take care of me great I've dealt with Duncan's for over 20 years and never had a problem from the sales department and service | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★ Cindy Hostutler
    | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Mike Elkins
    Great experience at Duncan Ford Body Shop. Very quick estimate, work done in one week and paint job was perfect! I couldn't believe how good the paint matched and the chrome exhaust tip was even better than the original. Todd Foster made sure everything was perfect. So glad I choose them!! | Read Full Review
    4/1/2023 12:00:00 AM | Google
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