About Motor Mile Chrysler Jeep Dodge
Motor Mile Chrysler Jeep Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- We Do State Inspections
- Certified Technicians
Call (540) 905-8580 today to schedule your next appointment.
Our technicians at Motor Mile Chrysler Jeep Dodge are ready to help you!
Motor Mile Chrysler Jeep Dodge is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Motor Mile Chrysler Jeep Dodge today at (540) 905-8580 to learn more
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★★★★★ Dana HesseBrittany was great, she kept me informed of progress on a very busy day. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ Susan CMichael provided the best in customer service and made sure that everything I needed was taken care of. He made the process of buying a car so easy. I was a last minute customer on a Friday night and he allowed me the time I needed to make a decision. I would definitely work with him in the future. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ JD RobinsonHad a good experience at SHELOR, Adam our salesman was a good guy. | Read Full Review5/27/2025 12:00:00 AM | Google
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★★★★★ James HardwayHad concerns with excessive tire wear. Vehicle was diagnosed with alignment issues and a correction was emplimented | Read Full Review5/26/2025 12:00:00 AM | Google
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★★★★★ Losing2Live with CliF Clark, CPT3rd new vehicle purchase, love the experience! | Read Full Review5/25/2025 12:00:00 AM | Google
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★★★★★ BOBBY CGreat experience! Casey took good care of me! | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ R HendersonThe Shelor service department is always excellent. It’s just smooth. Everytime. Austin stands out. But, really everyone is on point. I watch and listen to how everyone is treated and even complaints are listened to. Five star. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Stefan JaronskiMotor Mile provided good service for some serious issues with my 2005 Chrysler van -- bad alternator, and a radiator that sprung a big leak as I arrived at the service department. Austin the service rep gave me a clear explanation of what needed to be done, how much it would cost (an ouch), sourced aftermarket parts for the repairs. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Mike StaffordThe Service provided was great and I left pleased as always. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Richard DrechselI took our new (to us) 2022 Ram 1500 4wd Big Horn Quad Cab in for an alignment. Austin took great care of me while I was there, making sure that I understood the process to get the truck straight (pun intended). The alignment was just a touch out, so they adjusted it and away I went! | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Thomas CooperThis is the fourth vehicle that my wife and I have purchased from Shelor Motor Mile and once again we could not be more pleased with the wonderful treatment we received. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ Barbara LeachGreat help with my key and electrical issues. Only my second time on this side of the road but they have done a great job with my last several vehicles at the location across the street. | Read Full Review5/23/2025 12:00:00 AM | Google
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★★★★★ The Homie Joe (Norie)Austin at Motor Mile Chrysler Dodge Jeep Ram was awesome from dropping off to picking up. Highly recommend | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ sylvia raderI was treated wonderfully Logan Griffith took great care of me and answered all my questions. He was very helpful and very kind. Thank you . | Read Full Review5/22/2025 12:00:00 AM | Google
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★★★★★ Tony RogersHad a great experience Nathan took care of. My questions was very prompt and courteous. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ Tony RogersVery nice experience! prompt and comfortable | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ chad molesI had a great experience in the overall customer service and Austin was dedicated to getting my truck fixed and detailed in explaining what the root cause of the issues I was having. Thanks | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ JamesWas not happy with Austin I waited forty five minutes for him to come to me and when I said something about it he said your not the only customer. I thought that was very unprofessional and rude. | Read Full Review5/19/2025 12:00:00 AM | Google
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★★★★★ rusty898After being very pleased with several purchases from Shelor I am saddened to say that the service dept has failed to impress. Not only did my problem not get solved and I was charged for it anyway, they left my lift gate not lowering from the rear switch. Which was not an issue before dropping the vehicle off to them | Read Full Review5/17/2025 12:00:00 AM | DealerRater
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★★★★★ mikewitt180Scheduled an oil change and tire rotation for my 2021 Jeep grand Cherokee Summit Stacy Arnold was my technician. She is always pleasant and helpful. Call me by my name Charlie one of the supervisors even came over just to say hello. Great people great service at Sheila motor mile. | Read Full Review5/16/2025 12:00:00 AM | DealerRater
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★★★★★ Jeff MartinAustin did a very good job at processing my request for an inspection on my 2023 charger, answering all of my questions, keeping me informed and returning my vehicle to me when completed. I also got a free carwash. I appreciate Austin and Shelor! | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Gradon GraybillWas very polite and professional. Work with me when I was indecisive on repairing my truck. Austin was awsome and did great on keeping me in loop on progress of my truck. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Carman WhittakerDorian was very helpful and knowledgeable. It was just a very long day. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Mike WittScheduled an oil change and tire rotation for my 2021 Jeep grand Cherokee Summit Stacey Arnold was my technician. She is always pleasant and friendly. Always call me by my name Charlie one of the supervisors even come over Just to say hello Great service and great people at Sheila motor mile Thank you Mike Witt | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ Rusty ClarkAfter being very pleased with several purchases from Shelor I am saddened to say that the service dept has failed to impress. Not only did my problem not get solved and I was charged for it anyway, they left my lift gate not lowering from the rear switch. Which was not an issue before dropping the vehicle off to them. | Read Full Review5/16/2025 12:00:00 AM | Google
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★★★★★ amy rakesVery nice people to deal with friendly service and takes their time with you to make sure you have the best experience. Would highly recommend | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Amy AdamsShelor Motor Mile Service Center is the BEST! They are very efficient, thorough, and kind. Buying my Jeep there and having it regularly serviced there has been a great experience. If you’re looking for a new car … with a great service center … you should consider the Shelor Motor Mile. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Ross MintonHad an appointment on 5/12/25n with Shelor Motor Mile for State inspection was on my vehicle. The inspection was free since I had purchased the vehicle there. Everything was completed in a reasonable time and within the time schedule I was given. The service representative was very professional and most helpful. | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ david rakesGreat place for service. The service technician was very friendly, knowledgeable and helpful. The requested oil change service was done quickly, precise and on time. The repair or service fees were normal based on today's rates. Highly Recommended service shop. Have used Shelor Motor Mile service shop for many years and plan on being | Read Full Review5/15/2025 12:00:00 AM | Google
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★★★★★ Felicia PerrierMichael Bouldin was the salesman I worked with and he was so amazing and very attentive. He made this scary and nerve wracking process, much simpler and relaxed. Will come back in the future if needed! | Read Full Review5/13/2025 12:00:00 AM | Google
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★★★★★ Tommy HarperBowie Clift and Joe Pinto were very patient and showed me multiple vehicles in multiple brands before my son and I settled on a Chrysler Pacifica that just arrived, and had not even been processed. They expedited the new vehicle processing process and I was able to complete the purchase. | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Daniel SowderHad an issue with my truck....Inknew it was something under warranty, Austin advised me that if they deemed it "not under warranty" than I'd have to pay the diag fee, but it was obviously not something I had done to the truck(2023 ram 2500, 10k miles)! They replaced and rest one one the cameras under warranty and ????(fingers crossed) | Read Full Review5/10/2025 12:00:00 AM | Google
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★★★★★ Jimmy JonesShelor always does a great job getting my vehicle in and out at the general service center. Before any additional work is done they always ask before doing it. Always very couteous. | Read Full Review5/9/2025 12:00:00 AM | Google
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★★★★★ glenn wilsonJob was completed on the schedule promised. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Bear2023Jen is great but just everything is these days servicing your vehicle is noticeably very expensive. I highly recommend Jen is you have a 2500/3500 she knows her stuff! | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Virgil GreenRichard Harrison done a wonderful job taking care of us through the entire process | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Natasha AbbottInspection and oil change were done. They kept me informed with what they were doing through each step and were very polite. | Read Full Review5/8/2025 12:00:00 AM | Google
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★★★★★ Billie KerfootI originally saw a 2025 Toyota Sienna Woodlander on line that I wanted. The Toyota salesman, Ryan, was very helpful in reserving it for me. When I went to see it,I realized that it was not going to fit my needs. So, Ryan suggested a Chrysler Pacifica. He drove to the Chrysler department and brought one back for me. While it would def | Read Full Review5/6/2025 12:00:00 AM | Google
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★★★★★ jessi adkinsMichael was AMAZING with getting me put in something i really wanted and felt great in! Couldnt have asked for a better sales person! | Read Full Review5/3/2025 12:00:00 AM | Google
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★★★★★ ChicoI was in the market for a good dependable used vehicle and I found exactly what I wanted at a price better than I anticipated! I worked with Joey Hess and he made the process super smooth and easy from start to finish. I would highly recommend him And Shelor Motor Mile! | Read Full Review5/1/2025 12:00:00 AM | Cars.com
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★★★★★ CynthiaWe are very happy with the service and experience and received at the dodge jeep motor mile dealer ship. We had the salesman Adam and he was very polite , not a pushover and everything was entirely up to my husband and my self. This is the Fourth Vehicle I have purchased at A Motor Mile Dealership in Our Lifetime . This is the only p | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ Rich DiDioI would definitely buy from Shelor Motor Mile again! Everyone I talked to & worked with was amazing! I got the exact deal & exact vehicle I wanted! Michael, Josh & Jessi thank you! | Read Full Review4/29/2025 12:00:00 AM | Google
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★★★★★ hindalandyOur Renegade had a recent recall, Shelors got everything done in one day we were expecting at least 2. They have always done a wonderful job with our vehicles. | Read Full Review4/27/2025 12:00:00 AM | DealerRater
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★★★★★ Melissa BashamNathan done a great job getting me in and out for oil change | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ Brian MooreShelor Motor Mile was awesome! I will definitely go back! My salesman Michael was amazing. Awesome selection, professional & so nice. | Read Full Review4/25/2025 12:00:00 AM | Google
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★★★★★ rebecca.lee.hallWonderful experience working with Mr. Firth and Mr. Scott! Very knowledgeable, listened to what I had to say and gave me what I wanted. No pressure. They were quick and respectful. Highly recommend for anyone looking to make a purchase. I'm a repeat customer for a reason! | Read Full Review4/25/2025 12:00:00 AM | DealerRater
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★★★★★ MfoggyrnLogan was very kind and professional. I would recommend Shelor motor mile. It is a pleasure to go to Shelor . | Read Full Review4/25/2025 12:00:00 AM | Cars.com
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★★★★★ Roy sowersKris roop did great job on all my questions and got my new truck ready he was very informative and represented the dealership in a very professional way. | Read Full Review4/24/2025 12:00:00 AM | Cars.com
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★★★★★ Chris LucasBobby is one of the most honest salesman we have ever dealt with and went above and beyond helping us secure this deal. We would recommend Bobby to anyone looking for a vehicle | Read Full Review4/24/2025 12:00:00 AM | Google
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★★★★★ SandihaleNathan Biggs was very helpful & helped get my jeep back on the road. Some of the charges are just entirely too much, $150 just to tell me my brakes are bad then another $150 for labor is ridiculous. | Read Full Review4/24/2025 12:00:00 AM | DealerRater
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★★★★★ KlargenService was great as always. They get you in and out as soon as possible. They were very Professional . | Read Full Review4/23/2025 12:00:00 AM | DealerRater
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★★★★★ Horse girlJason Duffie assisted me in buying a truck. great to work with, no pressure tactics, provided lots of information and answered my numerous questions. Overall a good experience. | Read Full Review4/22/2025 12:00:00 AM | Cars.com
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★★★★★ Ken KeslingVery professional experience. In and out in 1 hour. For a oil change and tire rotation. Brittany was great Very pleasant and informative. | Read Full Review4/21/2025 12:00:00 AM | Google
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★★★★★ MikeMy experience was very simple, quick, and productive. The vehicle was exactly what I was looking for, at a good price. | Read Full Review4/20/2025 12:00:00 AM | Google
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★★★★★ Linda ConnerMy opinion; the Shelor Motor Mile Service Department in Christiansburg , VA is a "CLASS" organization. I've worked with various of their service managers over the years and they've all been very polite, professional and helpful individuals. I most recently worked with Austin, getting the drivers side door speaker replaced. They di | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Chris SweckerMy daughter and I walked on their lot at 6pm after a long discouraging day of looking at crappie vehicles. We say down with Bobby and puled up the vehicles in our price range. Found 3 that my daughter might be interested in. We quickly knocked 2 off the list as one was a5 speed manual, and the second was on the Pulaski lot. The thi | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Tiffany MobleyWe worked with Michael Scott, and he made the whole process way easier than we thought it would be! He had excellent communication skills and went above and beyond to make sure that we understood everything about the vehicle and our loan! 10 out of 10 would recommend and will buy a car from him again | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Alberta SewellAdam was prompt and thorough, a pleasure to work with. | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Charles HallBuying a car with cash/finance or services you should just plan on being there all day. Been there done that and I can say after the warranty is done I’m done with this dealership. The inventory is the only good thing that I have ever been satisfied with | Read Full Review4/18/2025 12:00:00 AM | Google
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★★★★★ Rosemary CummingsVery nice people to work with you. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Autumn RayeOur salesman, Adam, was so nice. Really enjoyed working with him & love our new ride. | Read Full Review4/16/2025 12:00:00 AM | Google
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★★★★★ Yates1246Was seen ahead of time. Was very helpful with any and all questions i may have had. Very courteous. | Read Full Review4/15/2025 12:00:00 AM | DealerRater
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★★★★★ DW ComptonBrittany Riddle was my representative and did a great job. The only not so much of a "issue" is the coupon I wanted to use of 2 oil changes for $$ did not include the oil change I was there for but if I was considering a possibility of getting another vehicle I would have purchased 2 extra oil changes. | Read Full Review4/14/2025 12:00:00 AM | Google
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★★★★★ carlos (Keepingit313)Great service and fast... recalls done... one of my better experiences | Read Full Review4/13/2025 12:00:00 AM | Google
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★★★★★ eric gentryAustin, Service Manager took my truck right in the next day, was very responsive and communicated each day. Service department found the problem and corrected it within a few days including getting the parts ordered. Very pleased. | Read Full Review4/12/2025 12:00:00 AM | Google
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★★★★★ R WadeGreat job fixing both sliding door actuators on our 2016 Dodge Caravan. Friendly and very helpful. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ David RettigPromptly met by friendly service person. As I had an appointment they had my paperwork ready to go. Nice, clean waiting area with fresh coffee. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Dennis RichardsI was upset that my state inspection appointment took much longer than expected, but my rep, Austin, handled the situation with class (unlike myself), definitely deserving my continued patronage. | Read Full Review4/11/2025 12:00:00 AM | Google
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★★★★★ Sean HayesEverything worked out so so well. Love these guys. | Read Full Review4/10/2025 12:00:00 AM | Google
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★★★★★ Suzanne TeichlerJohn Nixon is a excellent salesman that helped us out to purchase our 2022 Jeep compass. We dearly love our 2022 jeep compass. Florence teichler | Read Full Review4/8/2025 12:00:00 AM | Google
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★★★★★ AlaskaVery fine service visit! Austin was courteous and professional. Service was provided quickly. I am pleased. | Read Full Review4/8/2025 12:00:00 AM | DealerRater
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★★★★★ Jim HI needed an oil change/tire rotation..went after lunch there was no wait time and the service did not take long at all. Austin Dow assisted me in obtaining the details of the car what was recommended service and checked for recalls. He explained the tire wear and what it was suggesting. I was over inflated. I am very satisfied with t | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Todd FisherLast-minute appointment. They worked me in. Fast and great service as always! | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Cheryl CurranAn MIL light appeared on the dashboard of my 2020 Jeep. I called Shelor for an appointment and it was arranged for the following Monday. On the morning of the appointment, I met Nathan Biggs at Shelor's repair facility. He retrieved the vehicle data and determined that an in-depth inspection was in order. I was provided a ride hom | Read Full Review4/7/2025 12:00:00 AM | Google
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★★★★★ Isaac EdmistonHad a very good experience. Everyone was very accommodating and respectful. My salesman Mike Scott was super helpful and friendly. I would highly recommend Shelor Motor Mile to anyone looking for a smooth experience to getting a new car. | Read Full Review4/5/2025 12:00:00 AM | Google
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★★★★★ Mr. MarkIf you need a car go see Pat Gemelli at Shelors Motor Mile Mitsubishi. Pat is a hard worker and made our deal we wanted. All the staff were very helpful and courteous. | Read Full Review4/3/2025 12:00:00 AM | Cars.com
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★★★★★ dario izquierdoI was inprocessed ahead of my appointment; treated courteously and relatively quickly. Very satisfied. | Read Full Review4/1/2025 12:00:00 AM | Google
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★★★★★ lollamae1999Very friendly staff and Dakota worked really hard to get me the best deal available. | Read Full Review4/1/2025 12:00:00 AM | DealerRater
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★★★★★ Catrina PatrickMike Scott at the Jeep Ram store was amazing! He and his sales staff worked very hard to help us with our purchase to ensure we got the best deal possible. I don’t know if we have ever received such personal support from a dealership. Highly recommend Mike Scott, Carson Poole and finance manager Darren Viars! Thank you all for such a | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ GaryI arrived at SHELOR Service Center on Friday afternoon, 03/28/2025, for an Oil Change and Tire Rotation on my 2015 1500 RAM Laramie Longhorn Pickup Truck. I was greeted by Stacey who served as my Service Representative during my visit. Once again she provided me with professional intake information, and gave me an estimate of the ti | Read Full Review3/29/2025 12:00:00 AM | Google
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★★★★★ Brent NoellI set an 8:15 appointment for a state inspection. I was told “setting an appointment will save time”. I was told by the Service Manager that a state inspection should take about 45 minutes. At 10:45…. I was still waiting. Not good. I was told that my vehicle would not pass the inspection, due to a headlight issue. I had the sam | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Farron BradleyGreat service everyone there are friendly and professional I personally have never had a bad experience | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ Jessie WhitlowI had a wonderful experience. I had the pleasure of having Mike as my sales guy. I have known Mike for about 6 or 7 years now, and he is right up there to be one of the best people that I know. I will definitely recommend. Thank you so much for your help brother! | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ mongo DonaldMThey were kind spot on with details, great job guys keep up the good work | Read Full Review3/28/2025 12:00:00 AM | Google
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★★★★★ JslussStacey took care of the Saturn I dropped off. The windshield wiper was dis function as I had a new one put in last year. It was warrant and all I paid was labor. Thanks Stacey for your help | Read Full Review3/28/2025 12:00:00 AM | Cars.com
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★★★★★ DJ FriendOne of the best car buying experiences I've had. I'm 45 and have bought over 45 vehicles. Bobby is an excellent salesman and I would highly recommend him. If your looking for a ram, dodge or jeep definitely look up Bobby and Shelors | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Dennis WhitlockAustin would be my "go to" Service Advisor for my visits at Motor Mile. He is professional and explains everything to you and has the answer to your questions. And very friendly, he is the example of "Service With A Smile". Thanks Austin for a the super service you have provided and continue to provide. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Helena Flynnlogan and heath were very helpful and knowledgeable. | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Gaming Ninja756Adam and Amber were great to work with. Wife loves her Jeep Wrangler! | Read Full Review3/26/2025 12:00:00 AM | Google
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★★★★★ Samuel LucasI took my car in for an oil change tire rotation done the same day no issues good service | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Brett StamperStacey was very helpful and got my truck taken care of quickly. She was always sure to communicate any information about the diagnosis of my vehicle. Great experience. | Read Full Review3/25/2025 12:00:00 AM | Google
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★★★★★ Joseph StanleyMy go for vehicle related issues. They went above and beyond, finished quickly, had fair prices, and great customer service! | Read Full Review3/24/2025 12:00:00 AM | Google
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★★★★★ Chris SchwallenbergDaniel Paige the salesman was awesome!!! This is the fourth vehicle he has sold me and I wouldn't ask for anyone else, very easy going gentleman who is respectful and will look after your wants/needs. Its hard to find a good salesman, but when I met Daniel 4yrs ago I liked that he asked questions toward what kind of car I would like | Read Full Review3/23/2025 12:00:00 AM | Cars.com
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★★★★★ Pamela MooreEspecially great to work with. Very nice and answered all my question. Very helpful to find best vehicle for my funds. Very available by phone and full swrvice start to finish. | Read Full Review3/22/2025 12:00:00 AM | Google
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★★★★★ Veronica ShortBobby was great to work with. He went above and beyond with our vehicle purchase. Very professional, will definitely purchase from Shelor again! | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Kenneth DunbarDon’t take your car here. Get it repaired elsewhere.You do not have to be a customer to see how this company treats other people. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Amy BayseDo not take your car here for repairs. They lie when giving you an appointment to drop off offering to leave it on their lot for a week or longer. | Read Full Review3/20/2025 12:00:00 AM | Google
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★★★★★ Tom OwensThe work was completed in two days which is good given the amount of work. The assistant (logan) was helpful in keeping me updated. | Read Full Review3/18/2025 12:00:00 AM | Google
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★★★★★ Morgan MullensAustin did a great job! Great communication and service was completed on time. | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Stephanie FisherMade an appointment, had it towed in, called the next day to inquire about a timeframe. They stated the car could sit on their lot for a week or longer, they don’t know when they might get around to it. Just because you have an appointment does not mean they will look at your car. Do not take your car for repairs. They do not care ab | Read Full Review3/17/2025 12:00:00 AM | Google
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★★★★★ Tina McDanielI will definitely say this dealership has amazing customer service. I appreciate their hard work to help me purchase my car and getting my car back on the road! I highly recommend. | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Abigail J.I was recently in the market for a new SUV and wasn’t sure what I wanted. I went to shelor and the salesman Shannon at the used lot showed me everything I told him I was interested in and was very helpful with the questions I had. I ended up deciding on a 25’ Grand Cherokee and Shannon introduced me to Rick at the Jeep lot. Rick told | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Mike BranscomeJust had an inspection done by Zach. Fast and courteous service! | Read Full Review3/16/2025 12:00:00 AM | Google
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★★★★★ Jessica BrownIt was wonderful working with everyone especially Andy and Joe very knowledgeable answered all my questions and overall a great experience buying my first new Jeep Wrangler! | Read Full Review3/15/2025 12:00:00 AM | Google
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★★★★★ jessiebrown8101310 out of 10 experience with buying my new Jeep Wrangler. All of the staff was wonderful to work with definitely Andy and Joe were the two main salesmen. Highly recommended! | Read Full Review3/15/2025 12:00:00 AM | DealerRater
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★★★★★ Harrison PorterfieldJust purchased a new Jeep.Justin Stoker and Adam Duncan made the buying experience very enjoyable. They were friendly courteous and went out of their way to get me the best deal possible. I highly recommend them. | Read Full Review3/10/2025 12:00:00 AM | Google
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★★★★★ david brownIt was awesome can't get no better and joe is the best he went above and beyond to make sure I living there with a new truck | Read Full Review3/9/2025 12:00:00 AM | Google
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★★★★★ joejames5591Great dealer always very friendly any questions I've had have always been answered best dealership around | Read Full Review3/8/2025 12:00:00 AM | DealerRater
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★★★★★ Ramona KingDakota was the absolute best and made the purchase of my vehicle seamless! I would recommend anyone to purchase a vehicle here! | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Tina McDanielThese guys definitely worked hard to get me the car I wanted!! I was stubborn and dead set on a particular vehicle and I signed papers the same day. I definitely recommend and will go back in the future. | Read Full Review3/6/2025 12:00:00 AM | Google
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★★★★★ Nate CosmatoFirst time new car buyer, the whole team was quite helpful. Very informative and knowledgeable on not only the vehicles they sell but also on everything else that you don't think about or necessarily know when buying for the first time. Bobby Vaught was great, he was my salesman, I never once felt pressured into anything I didn't wan | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ Jeff CollinsQuick quality and professional service. | Read Full Review3/5/2025 12:00:00 AM | Google
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★★★★★ dropchuckService was perfect. Casey made sure my car was in and out quickly and perfectly. Thank you. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Charles DicksonI was very well pleased with the service department. | Read Full Review3/3/2025 12:00:00 AM | Google
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★★★★★ Randy MitchellCalled on Monday and scheduled an appointment for Tuesday morning. Had cracked exhaust manifolds, both sides, and broken off bolts. The 5.7 Hemi is well known for this! also the rear view camera was glowing in pink, couldn't make out anything in the picture. Austin took the truck in and gave me a rental till mine was finished. He cal | Read Full Review3/2/2025 12:00:00 AM | Google
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★★★★★ Caroline MullinsCharlie and Austin went above and beyond to diagnose the issue with my vehicle as quickly as possible. They kept me up to date on progress and their team resolved the issue in a timely manner. I really appreciate their help! | Read Full Review3/1/2025 12:00:00 AM | Google
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★★★★★ Donna PalmerThey got our van in and out in record time!!! So thankful for Mr Brggs and him staying on top of our van being there. We are so satisfied with the work that was done. | Read Full Review2/28/2025 12:00:00 AM | Google
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★★★★★ JessicaEveryone was super friendly and helpful the whole time. I couldn’t have asked for a nicer or better group of people to go through to get a car. Highly recommend! | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ Hunter CumbeeBobby was amazing i absolutel love it its roomier comfortable vehicle to have | Read Full Review2/26/2025 12:00:00 AM | Google
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★★★★★ sweetsab86They work with you and keep their promises. They were very hospitable and made sure we had everything we needed before we left with our new vehicle. | Read Full Review2/26/2025 12:00:00 AM | DealerRater
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★★★★★ Garrett BI've had several issues with this service department. Luckily they have taken care of most the issues, even some created by their own mechanics. But it does bother me I keep having issues with communication and service for this location. | Read Full Review2/24/2025 12:00:00 AM | Google
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★★★★★ Scott MorganWorked with internet sales and worked out a deal for a truck. Confirmed price and provided all documents asked for. Drove 2 1/2 hours to sign and drive. Ended up setting over 2 hours waiting to sign a few papers. This company owns 10 dealerships and most if not all financing is handled in one building so they take you by car to t | Read Full Review2/23/2025 12:00:00 AM | Google
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★★★★★ Jerry TuckerI was just a co-signer from afar, but the sales and finance team made my part of the transaction very easy and quick. All my questions were answered courteous and promptly | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ Stephany MorrisAs a returning customer, Joe Pinto is very plesant to work with!! Again, very knowledgeable and takes pride in his work!! I'm feeling more like family than a customer!!! Great Joe P!!!!! ?????????? | Read Full Review2/21/2025 12:00:00 AM | Google
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★★★★★ richard martinI recently took my jeep up there last week for the inspection, sticker and oil change really enjoyed the qualities service and the attention that they give to the customer. I was not forgotten. I highly recommend their services especially their service advisors. Austin Dow goes out of his way to take care of me | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ Hannah LukovichGreat Place! Austin is my service advisor, he is excellent! Excellent customer service and very knowledgeable! | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ J M (jsm)Won’t return.. I drove there over hour drive . What a circus . Try to say to much negative equity and not enough income that all made me laugh.. Which neither is the issue and didn’t even have a salesman to help me I had to deal with a training kid who didn’t speak to us no more after the app . What a waste of time .. | Read Full Review2/19/2025 12:00:00 AM | Google
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★★★★★ George LloydRam 1500 was returned for a recall. Strangely, the truck had to be at 73degrees to complete the required soft ware update so I was given a rental car (Dodge Hornet) to return home while the Ram was. Kept overnight inside to achieve the required temperature. Work was completed as promised. My only expense was to refill the Hornet wi | Read Full Review2/18/2025 12:00:00 AM | Google
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★★★★★ Chris BachelorFriendly and caring. Very easy process start to finish. Salesman Adam, professional.and listen to all of my needs and answered every question. 10 out of 10. | Read Full Review2/17/2025 12:00:00 AM | Google
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★★★★★ john connerMan I can't say enough good things about this place. Start to finish class act!!! Everyone was so nice and helpful all the way through. Thank you again. | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Tony lunsfordGreat experience, great salesman and staff! | Read Full Review2/15/2025 12:00:00 AM | Google
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★★★★★ Greg BrammerBrittany done a wonderful job today of handling the work on my truck. Very pleasant and smiles | Read Full Review2/15/2025 12:00:00 AM | Cars.com
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★★★★★ Janet ShordenWas pleased with my service today | Read Full Review2/14/2025 12:00:00 AM | Google
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★★★★★ Steven LevisterThe best I've ever been treated. Thank you. | Read Full Review2/12/2025 12:00:00 AM | Google
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★★★★★ [email protected]Salesman was nice and curious. Knew what he was talking about .very helpful and knowledgeable about the truck .mr.pinto was a great personal easy to deal with . | Read Full Review2/11/2025 12:00:00 AM | DealerRater
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★★★★★ David BlevinsVery good service .patient and pleasurable to deal with . | Read Full Review2/10/2025 12:00:00 AM | Google
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★★★★★ Linda LawsonThey were friendly and very helpful. Needed help getting wheel well finders off and they helped me unhook my trailer so they could put the truck on the lift. | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Alonzo GearsMichael boudin helped me out great knowledgeable helped me get the car I dreamed of told me what i needed do I did and I drove away thanks to him I’m over joyed with emotions if you need a vehicle go see him I would recommend to anyone | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Adam MorrisonPrompt service with detailed invoice and clear communication | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Sandra Thompson'sVery helpful and professional would buy from him again. In addition I will refer my friends and family to Mike | Read Full Review2/8/2025 12:00:00 AM | Google
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★★★★★ Brenda WebbJoe Pinto exceeded our expectations on our purchase of our new 2025 Dodge Ram pickup. We absolutely love the truck and the purchase went so smoothly. | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Crackdown24!!Was excited an great people an such an easy and simple process thank you to the entire team for helping me out and making it quick and simple as possible i can rely on them to help again when an if it would be needed | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Kala Howery CoburnI dealt with Adam Duncan at the Chrysler, Dodge, Jeep, Ram center. At first, I was told I would have to buy a brand-new car to add my car's negative equity onto the new one to be more appealing to banks. After that was denied, I was told the only way I would get approved was of a new car of HIS choosing. I wanted to consider the new | Read Full Review2/7/2025 12:00:00 AM | Google
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★★★★★ Dennis RoseGood experience they work with you on what you want | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Ross MintonWas late getting the state inspection for my car. It was last day of the month. 1/31/25, and I did not have an appointment but Shelor MM inspected my vehicle pretty quickly and I was on my way. The service representative was very professional and most helpful. | Read Full Review2/6/2025 12:00:00 AM | Google
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★★★★★ Megan SmithAlways a great experience at Shelor Motor Mile for purchasing vehicles and service. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Heather ColeIt was a great experience here. My first time and I really like the set up here. Was in and out in 2 1/2 hours. Great customer service. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ chris ketnerSteve and Nathan got me in and out on a state inspection. They are vary professional and very eager to help people. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Joey SifersNathan did a great job helping to get my truck serviced. He kept me informed. | Read Full Review2/4/2025 12:00:00 AM | Google
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★★★★★ Chris GoodmanFriendly and caring and never gave up on trying to find a vehicle to fit what I wanted | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Rickey QuinnI was taken care of like I was just as important as anyone else there. When we got there Jacob took time from the customers that he already had to take me to look at the truck that I was wanting to see. He went far an beyond what he could do for me. I bought a Jeep Gladiator thanks to Rick that helped me with it. I wanted heated seat | Read Full Review2/2/2025 12:00:00 AM | Google
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★★★★★ Bobby HuffmanWould highly recommend Bobby Vaught if needing a vehicle. Very professional, polite, and knowledgeable guy with a excellent team that will help you find your perfect vehicle. Thanks for the good vehicle buying experience!!! | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Mike WittAustin Dow was my technician for an inspection sticker and a software problem on my 2021 Grand Cherokee Summit. Austin took his time and explained the software problem to me. I had a rear wiper blade replaced along with a battery charge so when I went to pay I had a $100 gift certificate from a previous visit that went out of date | Read Full Review2/1/2025 12:00:00 AM | Google
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★★★★★ Stacy CVehicle was serviced quickly and accurately. Service Advisor kept me informed about my vehicle. | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Michael HerbertVery friendly folks. Everyone we encountered was very excellent in every way. I don't remember having a better time purchasing a vehicle at a dealership. They have excellent prices, excellent customer service, and are very upfront about every step of the process. Since they are part of a large group of dealerships (many different man | Read Full Review1/31/2025 12:00:00 AM | Google
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★★★★★ Montana PraterBobby and Will are amazing to work with 10/10 definitely will be back | Read Full Review1/29/2025 12:00:00 AM | Google
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★★★★★ Karen SawyersWe always have a good experience and a fair deal . | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Roy FrameGreat place to buy a vehicle. Rick Harrison is a great guy ! | Read Full Review1/27/2025 12:00:00 AM | Google
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★★★★★ Anthony BantonAlways amazing working with the staff at Shelor Motor Mile. I have purchased several vehicles here and they have always treated me like family. | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ TrustWolfMy old 2000 Honda Accord EX was going to die soon due to a wore out piston ring, so I went out to Motor Mile town and they were chill and very helpful. There was some trouble in the begining with me not being at my job for atleast 3 months, but they were able to get me an approval with $500 down on a new vehicle, the 2024 Dodge Horne | Read Full Review1/25/2025 12:00:00 AM | Google
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★★★★★ Marc JAustin is great. Highly recommend him. | Read Full Review1/24/2025 12:00:00 AM | Google
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★★★★★ GladiatorMotor Mile has top notch customer service!! Austin was wonderful to work with regarding my service appointment. He communicated regularly by phone and made sure that all details were properly addressed. | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ dixie0225I originally had bought a dodge journey off them but it was at the Pulaski and the experience there was amazing. I then need something 4X4 so I went to the Shelor in Christiansburg and traded worst mistake. I’ve had my Jeep for not even 90 days and I already need breaks, the 4x4 hasn’t worked at all and it had a popping in my rear en | Read Full Review1/22/2025 12:00:00 AM | DealerRater
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★★★★★ Annwe got there earlier than our appointment and we were just going to look around but they took us in for an appointment right then. Rick was awesome he explained everything and helped us pick out the vehicle that fit our wants and needs. everyone was courteous and friendly and helpful | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Amanda GrubbWhile the service department did what they could and were very professional I will never go back to Shelor to buy a vehicle again. I have had my Jeep for less than 90 days and the 4x4 is out I never got to use it when I bought it the 4x4 did kick now it just throws service 4x4 and I’ve never used it. While I know there are normal wea | Read Full Review1/21/2025 12:00:00 AM | Google
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★★★★★ Amy AdamsI always bring my Jeep back to Shelor Motor Mile for any type of service. Today I got my state inspection … free because I bought it there! Austin is always kind, courteous, and knowledgeable! He always communicates what’s being done and when the service will be complete! Can’t thank Shelor and Austin enough! | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ George FGreat staff! Great service! Great communication! | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Bonnie VaughtIt went very good I get free inspection stickers when I take to you guys I bought it from you guys | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Glen Skip SkinnerI was surprised I didn’t receive a multi-point inspection report during my recent service visit. . . . Update . . . . approximately a week after leaving this review, I received a courtesy call from Charlie Taylor, a service manager with Shelor. He apologized for the oversight and thanked me for bringing it to their attention. He ackn | Read Full Review1/19/2025 12:00:00 AM | Google
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★★★★★ Margaret SlusserTook my car in for inspection and told Stacey about an oil leak found on my carport. I also had the rear right tail assembly had had water in it and turn signal was clicking fast. When checked she informed me what the cost would be. They fixed everything in one day, which pleased me. I always take my car to Stacey because she’s very | Read Full Review1/18/2025 12:00:00 AM | Google
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★★★★★ Mandy CThe service department at Shelor Motor Mile is fantastic! They kept me updated throughout the time my vehicle was there (longer than any of us expected due to a back ordered part, not anything they could control) and included me throughout the process. | Read Full Review1/18/2025 12:00:00 AM | DealerRater
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★★★★★ ChuckAwesome service department ask for Stacey Arnold if you want the best advisor! Always perfect and great communication! | Read Full Review1/17/2025 12:00:00 AM | Cars.com
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★★★★★ Jessie FunariPleasant to work with, very informative, super helpful with my purchase. Definitely a smooth new vehicle purchase. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Peter BanderaRecall and the process was long time (dropped off Monday morning, ready Wed.) wise but otherwise great. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Corey FlemingABSOLUTE 10/10 EXPERIENCE! David and Mark were the absolute GREATEST! So helpful and proud to be driving around in my new sexy blue camaro. 100% recommend Shelor, and make sure you interact with these guys. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Kathy HallAfter finding the vehicle I wanted, Mark made the buying experience easy. Very organized, and worked with me to get a deal that made everyone happy. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Kimberly ParrAdam was so genuine and kind. He was not pushy or persistent. We liked his demeanor and knowledge of the vehicle. Everyone was very nice at Shelor. We love our 2022 Toyota Tundra. We would purchase again from Adam. | Read Full Review1/15/2025 12:00:00 AM | Google
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★★★★★ Chris BranscomeStacey is awesome with exceptional communication and takes great care of my Ram. Bobby and Cory do an awesome job at the Toyota dealership. Thank you for taking great care of my vehicles. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Charles MassieThis was my first time financing a vehicle. I received plenty of good advice about Shelor. Fast process to get me into a vehicle. Payments easily fit within my budget. Definitely will recommend Shelor for anyone looking to get into a new vehicle. | Read Full Review1/14/2025 12:00:00 AM | Google
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★★★★★ Edward HaynesMark was great. Plain spoken and easy to work with. The purchasing experience was good and I’ll definitely be going back to get my next Jeep from him. This is my 4th vehicle from Shelor and Mark has made me want to keep up that trend. | Read Full Review1/12/2025 12:00:00 AM | Google
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★★★★★ Amanda JakupczykMichael Bouldin made sure we got what we wanted and made the process so easy. He is truly an asset | Read Full Review1/10/2025 12:00:00 AM | Google
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★★★★★ MelTruck was in for a recall work. Joe was a very pleasant agent to work with. | Read Full Review1/10/2025 12:00:00 AM | Cars.com
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★★★★★ Allen HaleGreat job and quick service. Really appreciate the professionalism and hard work of Nathan and the Shelor team. | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ justin whitlockAlways have a great experience at shelor | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Anita CallMr. Duncan and the rest of the staff were very polite and professional. Mr. Duncan was genuinely trying to meet all of my needs and he did. He took time to go over the features with me and told me if I needed or had any questions to please call. My first experience with SMM. But, I definitely wouldn't hesitate to come back. Thanks to | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ Glen Skip SkinnerWas surprised I didn’t receive a multi-point inspection report during my recent service visit | Read Full Review1/9/2025 12:00:00 AM | Google
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★★★★★ MI worked with Jason Duffie and the experience was great. There were no high pressure sales tactics and the dealer didn't have add ons. The price online was the price at the dealership. | Read Full Review1/2/2025 12:00:00 AM | Cars.com
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★★★★★ WandaI took my 2021 Chevrolet Equinox in for it's annual inspection. I was treated with respect and the inspection was completed free of charge since I purchased the vehicle there. | Read Full Review1/1/2025 12:00:00 AM | Cars.com
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★★★★★ Michael HeineyVery nice and understanding ?? | Read Full Review1/1/2025 12:00:00 AM | Google
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★★★★★ David ThompsonShelor has an excellent service dept | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Jason WestStacey was very polite and professional. She made the experience easy and enjoyable. Thank you very much Stacey! | Read Full Review12/31/2024 12:00:00 AM | Google
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★★★★★ Buffy BucknerI am a first time buyer, and was very nervous but Michael was wonderful and kind, connected me with Rick who was able to put me in a Ford Escape SEL. I was treated with respect and kindness, including David B. in financing. All three were so welcoming, friendly and worked hard to make my first experience as a car owner very special | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Josh StewartWe was looking for a better family vehicle, after trying another dealership first, we just wasn’t getting the help or numbers we were needing. We ended up going to Shelor the next day. Once arrival and dealing with Dorian Rose and Adam, it was an easy process. Dorian made sure he understood our situation and what we was needing. Once | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Jeff AhearnVery efficient and easy to work with. | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Brandon HerndonUpdated: They called me and attempted to make things right. Partially my fault for accepting the faulty wiper motor on the initial repair. The manager on the phone said the $140 diagnosis would be refunded if they found they were at fault - this was not explained to me when I was there in person. They installed a new wiper motor on | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Holly clineQuoted me 3 hours of labor to check out car (diagnostics) and then when I decided not to get the car fixed (which I pre-warned them that I might not get it fixed). They charge me an 1.5 more hours plus 50 dollars in parts that I never agreed to. I thought you had to agree to parts and additional labor. They had me over a barrel becau | Read Full Review12/29/2024 12:00:00 AM | Google
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★★★★★ Brandon HerndonThey installed a new wiper motor on my truck some months ago. It doesn't go all the way up or down. Didn't have time to go back until I needed an inspection (mainly farm use vehicle but it's registered). I went there because they were they ones that did the wiper motor and thought they could adjust it correctly while doing the inspec | Read Full Review12/27/2024 12:00:00 AM | Google
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★★★★★ Richard PotekhenEveryone was friendly and competent. Vehicle was as-advertised and very appealing. Facilities were outstanding. It was slightly discomforting that I was handed off to two different people, in different parts of the enterprise. There was a considerable wait between stages in the process. I would have appreciated a "deal," like a price | Read Full Review12/26/2024 12:00:00 AM | Cars.com
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★★★★★ Dale Richardson Jr.I took my new truck in to have it inspected and met Austin Dow. I had several questions about my new truck and he was able to answer all of my questions. It was a very busy day before Christmas and was told it would be awhile before my inspection was complete. I was offered a shuttle ride back to my home but decided to stay and wait. | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ Emily AkersMark was very helpful and took his time. He made sure you left with what you wanted! | Read Full Review12/25/2024 12:00:00 AM | Google
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★★★★★ E MarmolejoGreat Service and the employees where courteous and promptly at helping me. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Kim WolfeWe went looking to buy a truck and Richard with the Motor Mile Chrysler Dodge Jeep made it happen. The process was painless and we live our new truck! Thank you to Richard and the crew at Motor Mile in Christiansburg VA. | Read Full Review12/20/2024 12:00:00 AM | Google
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★★★★★ Doug AshworthExcellent salesman with a great knowledge of vehicle purchased. | Read Full Review12/18/2024 12:00:00 AM | Google
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★★★★★ Sarah LeonardAmazing and quick service! Great complimentary shuttle! | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ David McBrideGuys were great to deal with. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Olaf BarthelmaiNathan was great. I got an oil change, brake flush and a state inspection. Overall very great service, but I can only give 4 stars because it seems a little long to take 3.5 hours for that. But still - very satisfied. | Read Full Review12/17/2024 12:00:00 AM | Google
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★★★★★ Robert OliverOnly dropped my vehicle off for a state inspection but Brittany made the experience efficient and pleasant. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Joseph AlbertVery professional and bent over backwards to help and make sure we got what we wanted. Andy and his team was very helpful and professional I recommend this dealership to anyone willing to give them a try | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Helen WolfeI received an oil change and tire rotation today with Shelor service rep Ethan. This service was fast and efficient. I would recommend the Quick Lane for great service. | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ John SchraderGreat experience! Can't say enough good things about Kevin and Jake, who helped me when I pulled in with a mechanical problem at just about closing time. Then my truck was finished earlier than promised and they even fixed an outstanding recall. Thank you to all involved! | Read Full Review12/16/2024 12:00:00 AM | Google
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★★★★★ Jeff OehlerLove Motor Mile for service -- It's always super easy and they do a thorough job. Thanks Brittany!!! | Read Full Review12/14/2024 12:00:00 AM | Google
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★★★★★ koeglersHelpful , professional - high quality to the max - treated us great, prioritized our job and made everything go smoothly and without any hassle | Read Full Review12/13/2024 12:00:00 AM | DealerRater
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★★★★★ Eric McGraneIf you're looking for a new or used vehicle, be sure to check out the Shelor Motor Mile in Christiansburg VA. For Toyota specifically, ask for Danny Wilson...he's professional, fast/efficient, and zero drama. He's your man! Highly recommended. | Read Full Review12/12/2024 12:00:00 AM | Google
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★★★★★ Steven LevisterThe best I've ever been treated. Thank you'll. | Read Full Review12/11/2024 12:00:00 AM | Google
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★★★★★ DavidBeen using Shelor for years. Brian is great to work with and always takes great care of us!! | Read Full Review12/11/2024 12:00:00 AM | Cars.com
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★★★★★ DavidBeen using Shelor for years. Brian is great to work with and always takes great care of us!! | Read Full Review12/11/2024 12:00:00 AM | Cars.com
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★★★★★ Dave.kessner61Very good experience with Adam Duncan and Andrew Meehan. Very professional and easy to work with. Was very happy with the car, the finance package, price of the car and the entire process. | Read Full Review12/10/2024 12:00:00 AM | DealerRater
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★★★★★ Camdenhouchins21It was super simple fast and easy! Joe Pinto was awesome and able to get me into a brand new 2024 Grand Cherokee while I still owed a drastic amount of money on my other car! | Read Full Review12/8/2024 12:00:00 AM | DealerRater
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★★★★★ Charmany CarterMicheal Bouldin was my sales guy and he was amazing to work with! Really did everything he could to make sure I had the best vehicle for my family, that was within my price range. This is my 2nd vehicle purchase with Shelor and hoping this purchase is just as good of a vehicle as my 1st. | Read Full Review12/7/2024 12:00:00 AM | Google
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★★★★★ Antoine WilliamsonMark is a Great help and he’s who you look for when you go to a car dealership to get straight answers and not the run around. Enjoyed my experience and I wouldn’t hesitate to do business with Mark and Shelor’s again. | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Steven McGonigalThe Service Team and the advisors at Shelor Motor Mile were excellent. They got me in quickly, kept me updated during the process and troubleshooting. They resolved the issue and I’m back in the car rolling again! | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ Leslie ChuykaJoe was great to work with! We explained what kind of vehicle we were looking for and Joe even made a suggestion of a car I hadn’t looked at and feel in love with it! Joe spent hours with us making sure we were happy customers. You can tell he knows his cars and cares about making sure his customers are satisfied | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ B.K. SaddlerI am very particular about my vehicles, including my diesel, so I have always been apprehensive about taking it in for repairs or service that I don’t have the tools or time for. Austin was a fantastic service advisor and made sure that my truck was taken care of every step of the way. He was communicative, transparent, and honest | Read Full Review12/6/2024 12:00:00 AM | Google
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★★★★★ NoneMy contact was Austin Dow, Service Advisor. He facilitated the paperwork and the initial inspection to determine the cause of transmission hard shifts. The vehicle was left at the dealership during this process. He updated me via text and kept me informed of every major step in the process. The transmission required replacement of se | Read Full Review12/5/2024 12:00:00 AM | DealerRater
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★★★★★ LeilaShelor service is always great and this visit was no exception - I was taken in quickly and the camper inspection proceeded without a hitch! | Read Full Review12/4/2024 12:00:00 AM | Cars.com
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★★★★★ Stephen WaagboVery satisfied with the service to inspect my vehicle. Really do appreciate the free car wash | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Susan DuarteMechanic presented the car problems and was truthful in saying he was not sure more problems could occur after this issue was fixed. The car was almost 13 yrs old. We decided to trade it for another vehicle at Shelor. Mechanics are helpful and our salesman Dorian was the best in finding the right car for my needs. | Read Full Review12/3/2024 12:00:00 AM | Google
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★★★★★ Diana FainTook my van in and Nathan took very good care of me! | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ RootabeagleVery nice, respectful, and made my new purchase seamless. Would do buisness with them in the future. | Read Full Review12/2/2024 12:00:00 AM | Google
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★★★★★ GeorgeI had a great service experience. My appointment was easy to make and the work was completed as promised. Stacey always takes great care of me! | Read Full Review12/1/2024 12:00:00 AM | Cars.com
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★★★★★ Chris CaufmanAwesome experience! Zero pressure. Let the truck sell itself. Go see Joe Pinto if you need a new truck! | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ claude hensonExcellent service. Took their time with us. Answered each and every question. Very attentive and very friendly. Chris Spencer in sales was excellent. Highly recommend Shelor Motor Mile and Chris. | Read Full Review11/30/2024 12:00:00 AM | Google
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★★★★★ cliv cranwellPatsy and Brian went above and beyond to get my Jeep back in action. Can’t say enough good things. | Read Full Review11/29/2024 12:00:00 AM | Google
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★★★★★ Kevin HammAustin is a great advisor at Shelor. Very thorough, and fast. In and out in a very reasonable amount of time. Highly recommended! | Read Full Review11/26/2024 12:00:00 AM | Google
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★★★★★ Keiley DuddingHad a wonderful experience purchasing my first vehicle at Shelor Motor Mile from Chris! They took their time to make sure I was comfortable throughout the entire process and the service has been great! Highly recommend this dealership and salesman because they truly want the best for you and take care of you even after the initial pu | Read Full Review11/24/2024 12:00:00 AM | Google
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★★★★★ C MartinExcellent Service sales choices, and speed of service. There’s nowhere else I wanna get my next vehicle, And I specifically asked for Joe Pinto the salesman I had for the last couple of my car purchases because of his expertise?? | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Randy NicholsI bought a new Jeep Gladiator sport s and it’s an amazing vehicle and the salesman Mark was very knowledgeable and helpful throughout the process of buying and that makes buying a vehicle more comfortable. This makes my third purchase from the motor mile and hope to do more business in the future there. I would definitely recommend t | Read Full Review11/23/2024 12:00:00 AM | Google
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★★★★★ Carrie BurnetteExceptional service. They found the vehicle I wanted and had it delivered to the store. I was in and out in an hour! | Read Full Review11/22/2024 12:00:00 AM | Google
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★★★★★ Katherine Freeman-WaltersNathan was very friendly & helpful! Everyone I came in contact with a Shelor Motor Mile was very friendly & helpful. | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ FranIf you want an excellent experience purchasing a Jeep or other vehicle, go see Jeremiah at Motor Mile Chrysler Dodge Jeep Ram in Christiansburg. Top notch job answering our questions… worked quickly and efficiently with a smile. Will definitely contact him and his team for future needs! | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ TrustWolfMy old 2000 Honda Accord EX was going to die soon due to a wore out piston ring, so I went out to Motor Mile town and they were chill and very helpful. There was some trouble in the begining with me not being at my job for atleast 3 months, but they were able to get me an approval with $500 down on a new vehicle, the 2024 Dodge Horne | Read Full Review11/20/2024 12:00:00 AM | Google
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★★★★★ Jeff MartinStacey did a very good job keeping me informed of my oil change and recalls on my 2021 Ram Rebel. She answered all of my questions | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Mary FowlerThe service department at Shelor Motor Mile is easy to deal with. | Read Full Review11/19/2024 12:00:00 AM | Google
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★★★★★ Terri PhilpottRick Harrison worked hard to help me get the vehicle I wanted for the best price. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ Deborah BolesFriendly and they took a reasonable amount of time to change the oil and rotate the tires. | Read Full Review11/16/2024 12:00:00 AM | Google
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★★★★★ ShannonI was met by Jerimiah at the desk when entering. I was looking for someone who had I had previously worked with in the past (twice before), but he was not working. Jerimiah offered to give him a msg., but I proceeded to ask about a vehicle that I had seen online, with driving a distance. Thinking that it was unfortunate the vehicle w | Read Full Review11/14/2024 12:00:00 AM | DealerRater
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★★★★★ Travis BoydAlways take care of us. Michael was no exception. Thanks guys. Everyone check em out they’ll treat you right. | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Samantha SpencerThey are upfront and very nice. They wanna see you leave with something in your budget and will do what they can to stick to that budget. Amazing service ?? | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Cindy CalimlimNo, that was not the conversation we had. When we 1st called to schedule, she said its a month out and the available date will be Nov. 11, I told her it will be towed going there. I called 1 week before Nov 11 to confirm the appt and ask if it will be easier to get the jeep check in if my daughter will just drive it and she can try t | Read Full Review11/13/2024 12:00:00 AM | Google
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★★★★★ Billy KincerMade appointment done my drop off buy noon had it back sent me text let my know easy pick up good friendly explain what they had to do good experience | Read Full Review11/12/2024 12:00:00 AM | Google
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★★★★★ Dale HandyAlways great service. No complaints. In and out in a timely manner. Stacey is always great to work with! | Read Full Review11/11/2024 12:00:00 AM | DealerRater
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★★★★★ Jason LouthianSalesman Jeremiah was amazing and helped me through the whole process. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Tee PeoplesSuicide staff very helpful and accommodating. Kept me informed through the whole process. Highly recommend | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ Daniel HalseyGreat place to have my vehicle serviced. | Read Full Review11/9/2024 12:00:00 AM | Google
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★★★★★ SkimanThis dealership and service is second to none. I’m always treated by the service staff in an awesome manner, especially Stacy Arnold. She communicates well and lets me know the status of my vehicle in a timely fashion. She is professional in her dealings with the public. | Read Full Review11/8/2024 12:00:00 AM | DealerRater
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★★★★★ T.W. BrockenbroughAll was good. Feeling good that my older vehicle is in good and safe condition. Everybody was good to work with. Thank you. | Read Full Review11/7/2024 12:00:00 AM | Cars.com
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★★★★★ Frank LongrieAfter 60 days of having my NEW 2024 2500 Limited diesel, Ram decided to put a new engine in it. With 2386 miles no one could figure out why antifreeze was getting into the oil. I really don't fault Motor Mile as I do Ram. Ram had them jumping through hoops testing and more testing. I for sure want to give a praise to Austin in t | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Cindy CalimlimIt takes a month to get a repair service appointment for a Jeep here—a month during which your Jeep sits unused, as they’re the only certified service center in the area. | Read Full Review11/7/2024 12:00:00 AM | Google
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★★★★★ Wanda SheppardI just stopped by without an appointment. I had a state inspection done that was at no charge because we bought the car there. Lube, oil & filter change & topped off all fluids. Adjust tire pressure and checked air pressure and inspected tires for wear and damage and Tire rotation. In and out in 2 hours w/o an appointment. Very well | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Phillip FullenHad a very good good experience with the service department. Thanks | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ Korey HinesMy service advisor Austin was great, easy to work with and kept me informed throughout my vehicles service and repair process. He make sure you are taken care of. | Read Full Review11/6/2024 12:00:00 AM | Google
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★★★★★ MarkThe folks dealt with me in a professional way. They were timely and the job that needed to be done was done without any issues.I'd be glad to go back there - they'll have my business in the future | Read Full Review11/4/2024 12:00:00 AM | Cars.com
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★★★★★ Gary Bucy10/28/2024: My visit today to Shelor Express Care, in Christiansburg, Virginia, started out on a very positive note. I was greeted at the entrance to the service area and was directed to proceed to the checkpoint. There, I was welcomed by Service Advisor Austin Dow. He was very cordial and extremely professional. After collecting and | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ George RemsenNathan always thorough, informative, and always keeps me informed. Very knowledgeable about repairs and explains them the issues well. | Read Full Review11/1/2024 12:00:00 AM | Google
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★★★★★ Leslie DillowNathan with Motor Mile is always so nice and kind and helpful. Shelor did a great job fixing my Ram! | Read Full Review10/31/2024 12:00:00 AM | Google
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★★★★★ Jed SheehanMotor Mile Ram did a great job on the warranty work on my 2017 Ram 1500. They diagnosed the problem, had the warranty repairs approved, and the repairs completed the same day. Austin did a great job keeping me informed at every step of the way. This is how service should be done! I highly recommend the Motor Mile Ram service departme | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Sharon CarrollMy car was inspected, the tires rotated, and the oil changed in 1 1/2 hours. Everyone was polite, friendly and helpful. It was a good experience. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Christy McLaughlinBrittany was great @ Shelor Motor Mile, I will request her in the future. Service done in a timely manner. | Read Full Review10/30/2024 12:00:00 AM | Google
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★★★★★ Scott LauQuick and professional service. Service Advisor Tom G. was very professional and wait time was minimal. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Jessica RossI worked with Brian and he was awesome. He was kind and actively listened to my concerns and eased my anxiety about the previous bad experience I had with another company. It’s very hard to find trustworthy people in this field. I will always call Brian FIRST ! | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Laura KefauverGreat experience. Got a great deal and Jeremiah was helpful and friendly. | Read Full Review10/29/2024 12:00:00 AM | Google
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★★★★★ Stephany MorrisJoe Pinto was absolutely amazing to work with!! Very knowledgeable and he made sure to place me in a vehicle that worked well for me and my children if I could give 100 stars I would!! | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ The Homie Joe (Norie)Drew from service was awesome from dropping off to picking up. Highly recommend | Read Full Review10/28/2024 12:00:00 AM | Google
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★★★★★ Kelsey BradshawMark was absolutely wonderful. Stayed late to help us with our purchase! | Read Full Review10/27/2024 12:00:00 AM | Google
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★★★★★ Chris PExcellent work by this shop! Very reasonable with good communication. Will definitely use this shop again! | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Donald McKinneyStacey was very helpful in explaining to me the problem with my car and my options for repair. Good experience. | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ Rick HarmonHad an appointment at 1:30 p.m. for an issue with my headlights. Was called at 3:45 p.m. to let me know that the issue was going to require several hours to be corrected and service could not be completed today (10/25/24). Was given the option of leaving my vehicle overnight and being shuttled home; however, I live over 50 miles fr | Read Full Review10/25/2024 12:00:00 AM | Google
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★★★★★ ashley aldermanI needed a quick oil change and tire rotation….. the quick lube lane was awesome…. Got me right in and on my way! | Read Full Review10/24/2024 12:00:00 AM | Google
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★★★★★ james.bowyer.19Work on vehicle completed on time, communication was excellent. Very pleased with the experience. Recommend the dealership. | Read Full Review10/24/2024 12:00:00 AM | DealerRater
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★★★★★ Ron ChaffinKris was great. Very helpful and courteous. We would certainly ask for him again. Thanks. | Read Full Review10/24/2024 12:00:00 AM | Cars.com
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★★★★★ Joyell HicksWe drove over 2 hours because we knew Joe had our best interest and was honest about the deal. If you are in the market for a new or new to you vehicle go see Joe Pinto! | Read Full Review10/21/2024 12:00:00 AM | Google
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★★★★★ mandkedwardsWe purchased a new Grand Cherokee today, and couldn’t be happier. The entire sales staff was courteous and professional. They really listened to our needs and were straightforward with pricing. Highly recommended! | Read Full Review10/19/2024 12:00:00 AM | Google
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★★★★★ JasonGreat service as Britany helped me and was great. Awesome service as it was I was very happy and would return in the future. Jason | Read Full Review10/19/2024 12:00:00 AM | Cars.com
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★★★★★ Barry WrightEveryone was 100% flat out to get me what I wanted and on the road - with a smile and a big Thank You. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ Michael TastoThe salesman was pleasant. He came to me and also brought me a loner. Work was completed in a timely manner. And now the job is completed. | Read Full Review10/18/2024 12:00:00 AM | Google
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★★★★★ JasonGreat experience, as the service staff was very professional and did a great job with my service. | Read Full Review10/18/2024 12:00:00 AM | Cars.com
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★★★★★ Jason MulkeyGreat service from everyone we dealt with. Thanks to Mark, Jeremiah, and Eugene! They were super helpful as we purchased our new car. Highly recommend this dealership! | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ William VaughnGreat n fast service, and afterwards. Gave me free car wash. Hard find great service like that. I really appreciated all the nice people service etc. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Molly JenningsJoe Pinto did a fabulous job; great customer rapport and service. | Read Full Review10/16/2024 12:00:00 AM | Google
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★★★★★ Carmen HammackBobby Vaught was excellent. He explained features and patiently answered all questions. I never felt pressured at any time. I would definitely see him again and would highly recommend anyone looking for a vehicle to ask for Bobby Vaught. -Carmen P. Hammack | Read Full Review10/13/2024 12:00:00 AM | Google
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★★★★★ Chris PughEverything went very smooth, they were well prepared and went though all the details. Excellent service and a great help to my family. We will be back | Read Full Review10/12/2024 12:00:00 AM | Google
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★★★★★ Carmen HammackCarson Poole in Internet Sales at Shelor Motor Mile was PROFESSIONAL, KNEW THE PRODUCT (JEEP WRANGLER) He knew to send me to the Jeep Lot and called a sales person right away...Carson Poole helped me with knowledge of the Jeep...I can't recomend Carson Poole enough...Please reach out to him in Internet Sales or any type of Sales he w | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Erin HardiferLies lies lies. Told me the rental car was covered and that my warranty covered everything got there and still had to pay after the car was not done bc you all could not get it done on time. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ William AltizerVery fast to get truck back very fast and friendly | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Kenneth McclureJoesph. Was really help and kind ,did a good job helping me out | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Comptons78Outstanding service, went very smoothly. Thomas was very helpful. In and out very quickly will recommend | Read Full Review10/10/2024 12:00:00 AM | DealerRater
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★★★★★ reginaking17Call was made to the salesperson, Mark Mullins, whom I had been dealing with since 2003. He helped me find the perfect truck to meet my wants, paperwork and purchase was fast, quick, and easy as usual. Shelor has never let me down nor has Mark. | Read Full Review10/7/2024 12:00:00 AM | DealerRater
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★★★★★ reginaking17Call was made to the salesperson, Mark Mullins, whom I had been dealing with since 2003. He helped me find the perfect truck to meet my wants, paperwork and purchase was fast, quick, and easy as usual. Shelor has never let me down nor has Mark. | Read Full Review10/7/2024 12:00:00 AM | Cars.com
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★★★★★ DionThank you so much for all the service and hard work. Good job on J Cox. | Read Full Review10/7/2024 12:00:00 AM | Cars.com
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★★★★★ NobodyWe have purchased 3 vehicles from Shelor's over a 25-year period, all at fair prices. We are still driving all 3. All transactions have been professionally handled. Salespeople are knowledgeable and instill confidence in their honesty. They answer questions with no judgement when we are puzzled by the differences between a 2000 and 2 | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ twhlr21We love this dealership. Our car salesman was Richard. He stuck with us until we found the vehicle we wanted. After trying 4 vehicles we found the one. He worked hard to get us a good deal and was very accommodating. He was the best. | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ EbhomeProfessional and attentive team that genuinely cares for their clients. A pleasure to do business with them. | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ Gs455RandyGreat staff. Fast service. Service writer Sara was awesome. Highly recommend this Dealer for your needs. | Read Full Review10/6/2024 12:00:00 AM | Cars.com
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★★★★★ dannycarroll2Well established dealership, excellent reputation, professional. Sales staff was professional, knowledgeable, friendly and willing to take the time to answer the many questions we had for them. Most of all, I felt confident that what I was being told, was said with honesty and dignity! | Read Full Review10/5/2024 12:00:00 AM | Cars.com
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★★★★★ Larry HarrisWonderful truck buying experience. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Heather RaymondWe were greeted by Bobby Vaught as our salesperson and it was a great experience for it being our first time there. He was very upfront on the entire process. He was honest and forthcoming with us. Shelor Motor Mile will get our return business when it comes to our vehicle needs. Bobby was very knowledgeable in explaining everything | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ Carol CelesteRepair was made as expected, however, had to wait THREE weeks to get me a rental car. | Read Full Review10/5/2024 12:00:00 AM | Google
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★★★★★ alloie78Our salesman and the whole crew were easy to work with and super friendly. Made buying a new car the easiest I had ever experienced. Ask for Daniel Paige he is very friendly and hard working and works hard to get you in the vehicle you want. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ teresamarshall840Great place to buy a car and have it repaired. CASEY GROSSHANS had the wait time down to the minute. I took there shuttle and went to lunch came back and it was ready the exact time he said it would be. I had a good day. Thanks. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ Maureen RussellI mainly worked with Joe and he was very helpful. If I had any questions he would answer them and he saw that my car was taken care of and gotten out in proper time for he knew that was all I had for transportation. He was great. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ SciFiReaderShelor does an excellent job and seems to have excellent technicians, especially for electric vehicles. Waiting area is nice and I especially like the business lounge. | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ David castrillonExcelente servicio muy buena atención y calidad. Te explican muy bien que se le realizó al vehiculo | Read Full Review10/4/2024 12:00:00 AM | Cars.com
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★★★★★ BeeGreat place to purchase a vehicle. John Nixon was absolutely wonderful finding me what I wanted. The Toyota RAV4 drives so smooth!! | Read Full Review10/3/2024 12:00:00 AM | Cars.com
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★★★★★ Lillian CookWhen I came in to the Shelor dealership I had not expected to leave with a new Ram truck. Joey Gusler helped me compare pricing and warranty details against the vehicles I was initially interested in which helped to make the best choice for my needs. Thank you, Joey, for your patience with me and for inviting me into the Ram Fam!! | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Hope BircherI was not planning on a new car. But the hurricane had other plans. So we looked online and found a car I have always wanted. Jeremiah was so helpful answered all our questions knowledgeably. They made the process as quick as they could. Thank you so much! | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Sp4hoffman825Shelor Toyota is an excellent dealership. Employees like Dustin make it so. Yesterday I took my truck there for work and I am happy with the results. | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ jessicaakers15Great service and fast. Was kept informed as to what was going on with my car | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ marissajean299Ethan was great and very informative. I like the services that Shelor offers like the shuttle pickup and drop off. Shelor is just more expensive for repairs and maintenance work | Read Full Review10/2/2024 12:00:00 AM | Cars.com
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★★★★★ Jess Wilkerson100,000 mile service. Made updates and found leaking water pump and fixed. Went into a second day. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Andre HuneaultService was friendly. But my car was in for the manufacturers service. They missed topping off my coolant. Or even advising that it was way low almost a gal low. Fuilds was part of the check list. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Lorette Gayle PierceVan dropped for service at 7:30 AM. Called 30 minutes before close and handler did not pickup or call me back. Called for shuttle. Found out the van had not been serviced for the four problems with the 11 hours at the shop. | Read Full Review10/2/2024 12:00:00 AM | Google
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★★★★★ Boydsrus15Beverly was great with customer service. She gave us several options in vehicles and several options regarding the purchasing. She was very patient and kind while we made our decision. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ TrishThank you Troy you done a great job. I love it. I would recommend you to anyone. Trish | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ Brenda.carterTony was very professional and friendly. Great service, very nice waiting areas and clean bathroom. | Read Full Review10/1/2024 12:00:00 AM | Cars.com
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★★★★★ bcridlinThey are a pleasure to deal with. The service department did a great job getting my vehicle repaired. | Read Full Review9/30/2024 12:00:00 AM | Cars.com
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★★★★★ Tracie F.Stacey is the absolute best! She went the extra mile during my recent vehicle inspection. Can't thank her enough! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Allen FarleyThe service people were great and they fixed my bouncing caused by my shocks. But my vibration at 60 wasn’t taken care of. The work and service and people were great. I live too far away to try to do without my truck and let them try again. | Read Full Review9/29/2024 12:00:00 AM | Google
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★★★★★ GreenbeanCorey was very knowledgeable and helpful. He thoroughly answered all our questions. There was no pressure. The title clerk was also very thorough and professional. | Read Full Review9/29/2024 12:00:00 AM | Cars.com
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★★★★★ Edith StauningTony was very friendly and helpful. I Dropped my vehicle in the overnight drop. Tony went over the work needed, taking his time to explain what had been done. Very pleased. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ jlp0844Everything was great Ethan did a great job communicating car was done early as well | Read Full Review9/27/2024 12:00:00 AM | Cars.com
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★★★★★ merlemeadows09Professional, informative, friendly associates. Everything was explained to us. Appointment was on time, and didn't take longer than expected. | Read Full Review9/27/2024 12:00:00 AM | Cars.com
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★★★★★ M.dyer83Very best experience ever in buying a new car! Mr. Bailey, sales consultant was so helpful. I will be telling all my friends to go to Shelor motor mile and to ask for Mr. Bailey! | Read Full Review9/27/2024 12:00:00 AM | Cars.com
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★★★★★ Shaina PalmerThomas was great to work with! Family man who understood what we needed for our family and helped to keep it in our budget. | Read Full Review9/27/2024 12:00:00 AM | Google
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★★★★★ Jerry and Linda WillisRecently we made an appointment for oil change and state inspection. When we arrived, we immediately entered an entry bay. The service rep. immediately attended to us. The paperwork was quick and the rep. was knowledgeable with our questions. He led us to the waiting area and turned our vehicle over to service techs. The wait wa | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ 69GolferWe were informed of the time it would take for the service to be completed. Everything was clear inside the dealership | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Carl TGabriel Hemingway was helpful and professional in my purchase of a 2025 Outback at Shelore Motor Mile Subaru. | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Wooddell1521I bring several vehicles for service and have always been happy with the work they have done. | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Joyce RBought my 2016 Highlander new from Ryan and always have had great service since , with the exception of One oil change, service department has always been very courteous and helpful. Highly recommend them to others. | Read Full Review9/26/2024 12:00:00 AM | Cars.com
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★★★★★ Bob.ScarboroughJay Vaught did a phenomenal job. He is very knowledgeable and outstanding to work with. I would highly recommend him!! | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ hleastGreat customer service. Great waiting area. Vehicle drop off very smooth and lots of room. | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ DARRIEL SALMONSWas very friendly, very knowledgeable and patient and willing to work with ya and explain each process | Read Full Review9/25/2024 12:00:00 AM | Cars.com
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★★★★★ Sara ArmbristerGood experience and appreciated alot | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ Peter WaltonGreat communication! Excellent service! | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ hleastGreat customer service. Great waiting area. Vehicle drop off very smooth and lots of room. | Read Full Review9/25/2024 12:00:00 AM | DealerRater
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★★★★★ Dana BJoe Pinto is the absolute best salesman to work with. This is our 3rd purchase through him. We highly recommend you ask for Joe while searching for your car at Shelor Motor Mile, as he is very knowledgeable. He will find you what you want, make you laugh a little and and keep the process smooth and simple. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ diannaearly63Have been kind and courteous they are friendly. I do recommend the service department. It is also a very clean department. | Read Full Review9/24/2024 12:00:00 AM | Cars.com
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★★★★★ Dhirtz8721Nathan was very informative and kept me updated with the progress of my vehicle. He also found a safety recall and was able to get it worked in the same day. | Read Full Review9/24/2024 12:00:00 AM | Cars.com
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★★★★★ Dhirtz8721Nathan was very informative and kept me updated with the progress of my vehicle. He also found a safety recall and was able to get it worked in the same day. | Read Full Review9/24/2024 12:00:00 AM | DealerRater
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★★★★★ DReally disappointing experience, thought with all the great reviews this place would be good, trustworthy, be accountable for what they say and follow through…but they weren’t. Also after being instructed to call an schedule my recall, the service department woman said she would call me back because she had to check with the parts de | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Luke novakRichard helped with a trade for a used car. Very helpful and respectful. Overall great experience | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Dale HandyNever an issue! Service done promptly and everything was throughly explained. Service Advisor was friendly and very helpful. Thanks! | Read Full Review9/23/2024 12:00:00 AM | Google
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★★★★★ Lynn KickerBrian my service manager was awesome ads always. As soon as he found out ybe problem with my car , he wasted no time in getting me a wuote on repairs. Brian has always treated me in a very professional manner eith curtesy and respect. I always bring my car to the sSunaru service center. | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ Billyr833This dealership was very impressive with their professionalism and customer service. Overall it was a great first experience buying my daughter’s first brand new car, and we would highly recommend this business! | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ debbi1684Andy was very easy to work with. He made the whole process flow smooth and really listened to our needs and wants | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ KM-F150Super efficient and easy to work with the people at Shelor. They always make things easy and clear to understand. | Read Full Review9/23/2024 12:00:00 AM | Cars.com
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★★★★★ RobertWarm, friendly, remembered our needs over years. They knew just what we wanted and when and how. | Read Full Review9/22/2024 12:00:00 AM | Cars.com
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★★★★★ RobertWarm, friendly, remembered our needs over years. They knew just what we wanted and when and how. | Read Full Review9/22/2024 12:00:00 AM | DealerRater
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★★★★★ g4462It's always a good experience. Casey is extremely helpful. Thanks for all your support. | Read Full Review9/21/2024 12:00:00 AM | Cars.com
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★★★★★ ChrisinVABrought our car here for warranty service when another dealer gave up on it. They diagnosed and properly repaired the car, and even offered a loaner when the car was being repaired! Definitely worth the extra drive to see these guys for service. | Read Full Review9/21/2024 12:00:00 AM | Cars.com
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★★★★★ ShastonVehicle sat on lot for 3.5 untouched. Waited several weeks for my appointment. Dealership should have contacted me to reschedule prior to appointment or a minimum the 1st 2 days it sat. Dealership left vehicle unsecured with key in vehicle after hours. Disappointed in the entire process and lack of communication. | Read Full Review9/20/2024 12:00:00 AM | Cars.com
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★★★★★ lizgemTony Lopez, Service advisor for KIA was pleasant to deal with, knowledgeable about our vevhicle. | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ J2jisthatrightNathan Biggs ?? handled my time there considerately and professionally. In & out in no time. Thanks | Read Full Review9/19/2024 12:00:00 AM | Cars.com
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★★★★★ Kristi LawsonVery pleasant, communicated with us very well every step of the way. Service was great an fast for the issue we had. Nathan was amazing ?? an kept us updated. | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ J2jisthatrightNathan Biggs ?? handled my time there considerately and professionally. In & out in no time. Thanks | Read Full Review9/19/2024 12:00:00 AM | DealerRater
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★★★★★ RonovlsQuality service. Professional approach. Timely execution. Best technicians and other support associates. This is how all maintenance should be handled. | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ Jalexisg30Every thing handled over the phone, was there 2 1/2 hrs great staff quick friendly and efficient. Would definitely do business there again and would recommend them. | Read Full Review9/18/2024 12:00:00 AM | Cars.com
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★★★★★ RonovlsQuality service. Professional approach. Timely execution. Best technicians and other support associates. This is how all maintenance should be handled. | Read Full Review9/18/2024 12:00:00 AM | Cars.com
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★★★★★ gtblakelyBased on the most recent appointment i had to say NO to recommending the service department. Background: I made appointment 2 full weeks before the appointment date to get the first slot in the service department. In it was recall warranty issue and should have been a simple remove and replace of the faulty part. The truck never got | Read Full Review9/18/2024 12:00:00 AM | Cars.com
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★★★★★ gtblakelyBased on the most recent appointment i had to say NO to recommending the service department. Background: I made appointment 2 full weeks before the appointment date to get the first slot in the service department. In it was recall warranty issue and should have been a simple remove and replace of the faulty part. The truck never got | Read Full Review9/18/2024 12:00:00 AM | DealerRater
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★★★★★ Will RobertsonJeremiah was very good and professional I recommend coming to see him for your next car! | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Ron OvelgoennerGreat service with quality and care. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Brandon EpperleySuccessfully completed installing part that was under warranty and not functioning and notified me of a recall, in which they were able to fix at that time as well. | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ AndrewDustin was very kind and helpful by guiding me through what was happening with my vehicle, and then after the service was done did a good job going over it all with me. I went in for my 15,000 mile check up provided by ToyotaCare, and Dustin explained to me what the next steps were for the 20,000 mile check up. | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ Bljack6Kia Service is Easy to work with, provides efficient and excellent service and above what was expected. | Read Full Review9/17/2024 12:00:00 AM | Cars.com
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★★★★★ Tom OwensI placed my jeep on t 9/10/24. It was 9/16/24 before it was looked at. The person encharge of the work was helpful. The fact it took a week to complete the work is excessive | Read Full Review9/17/2024 12:00:00 AM | Google
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★★★★★ Rizgar ShawkatOutstanding customer service, this is my 2nd car from them and I am very pleased. I highly recommend sheler motor. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Ronald PattersonVery professional and was always on top of letting me know what’s going on. Thanks for your help. Keep up the good work. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Doug CoblerI bought my second Ram from Motor Mile this past Saturday. Joe Pinto was a pleasure to work with. He made my buying experience smooth and east. If you’re in the market for a new vehicle, I highly recommend Joe and Motor Mile. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Rocky TopWell satisfied and took the time and had the expertise needed to make an educated decision! Right down to IIHS Safety Ratings and Financing options! KUDOS, Beverly and TEAM SHELOR! | Read Full Review9/16/2024 12:00:00 AM | Cars.com
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★★★★★ Matthew MService was awesome! I needed to do most over the phone and online. They got me through the buying process as fast as possible. Problem has come after, check engine is on, automatic shut off/ turn on light is on. They can’t get me in until September 30. That was their soonest available. | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ john schollI'd like to thank all the salespeople that helped me with my purchase. They were straight forward with everything. They did an excellent job and would highly recommend. | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ MariService was quick and efficient. All questions were answered satisfactorily and all staff were friendly. | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ eswfarmvery good customer service and kept me updated on the status of the service being performed on my vehicle | Read Full Review9/13/2024 12:00:00 AM | Cars.com
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★★★★★ ben.crawfordGood trained friendly sales force and front desk people. Owners involved in community. Good reputation. | Read Full Review9/12/2024 12:00:00 AM | Cars.com
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★★★★★ Thomas RoseI've went to shelor for a few years now, the staff is extremely friendly and very well informed on anything in their lot. Great sales reps, extremely helpful and very good about finding the right vehicle for their customers! | Read Full Review9/12/2024 12:00:00 AM | Google
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★★★★★ denice801The dealership made it very convenient and they were courteous and polite. They even came and picked up my car and returned it back to me I can't thank them enough. Mrs Barrett | Read Full Review9/11/2024 12:00:00 AM | Cars.com
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★★★★★ Billytanks81My Jeep broke down and was taken to Shelor to be fixed. I was told I was second in line and did not hear anything about my Jeep until two weeks later. I asked for them to call me and let me know the problem before fixing to see if it was covered by warranty. Needless to say no one called me they put a battery a 30.00 miscellaneous ch | Read Full Review9/11/2024 12:00:00 AM | Cars.com
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★★★★★ gary abrahamI will never buy another car from Shelor. Their service department is the worst ever. I bought 2 cars from them and the service dept did not care of me at all. They didn't do what I asked. I am told Stacey is the best. If that is what they say they are in trouble. | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ Billytanks81My Jeep broke down and was taken to Shelor to be fixed. I was told I was second in line and did not hear anything about my Jeep until two weeks later. I asked for them to call me and let me know the problem before fixing to see if it was covered by warranty. Needless to say no one called me they put a battery a 30.00 miscellaneous ch | Read Full Review9/11/2024 12:00:00 AM | DealerRater
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★★★★★ Gordon HaightJoe Pinto and the crew at Shelor are the best. I got everything I wanted for my dream vehicle, everything. They didn't have it in stock at their location but Joe found it and had it at the dealership the NEXT day. Go to Joe and Shelor for your car needs, they are simply the best! | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ TeresaVery nice and friendly. Kept me informed and didn't keep me waiting very long for any oil change and tire rotation. | Read Full Review9/10/2024 12:00:00 AM | Cars.com
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★★★★★ fpdI was apprehensive at first, as this was my first experience with a multi vendor service organization. But in the end, I found it to be very efficient and look forward to using motor miles in the future for all of my Rangers service. Tiffany was very knowledgeable in the process and kept me informed during my service visit and did an | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ dougAlex was wonderful to work with. He keep us appraised of the delivery status and helped us expedite the purchase process. He provided on of the best car buying experiences that we have had. | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ [email protected]Everyone at service center was very helpful, and very cordial, and very considerate, very knowledgeable | Read Full Review9/9/2024 12:00:00 AM | Cars.com
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★★★★★ densityboyGreat place and Joe Pinto is the best. Consummate gentleman who answered every inquiry or question or concern I had and made it look easy. Will absolutely be recommending my friends to see him for a new vehicle. | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ hhicks4803Great to work with Mr Vance! He made this experience easy and enjoyable. What great customer service! | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ densityboyGreat place and Joe Pinto is the best. Consummate gentleman who answered every inquiry or question or concern I had and made it look easy. Will absolutely be recommending my friends to see him for a new vehicle. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ Dave.kessner61Mark is very easy to work with. Very professional and direct with the pricing discussion. | Read Full Review9/8/2024 12:00:00 AM | DealerRater
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★★★★★ Dave.kessner61Mark is very easy to work with. Very professional and direct with the pricing discussion. | Read Full Review9/8/2024 12:00:00 AM | Cars.com
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★★★★★ RickStacey always makes my service trips easy and hassle free. I couldn't ask for more. Thank you very much. | Read Full Review9/7/2024 12:00:00 AM | Cars.com
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★★★★★ Kelli ViaThomas was exceptional and very friendly. Was willing to go and find me several different vehicles that I was interested in. Very knowledgeable and was able to answer all the questions I had. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ Jim RoweSpeedy and very courteous service. Exorbitant cost, especially $158 diagnosis. | Read Full Review9/7/2024 12:00:00 AM | Google
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★★★★★ dmoore.vtGreat experience, very courteous and fair dealer. They work to get YOU in the right car without pressuring to reach outside your means. | Read Full Review9/6/2024 12:00:00 AM | Cars.com
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★★★★★ grannyva43We had a very good experience buying our Toyota. Danny Wilson was very easy to work with. He explained the hybrid car so we decided to try one We would work with him again | Read Full Review9/5/2024 12:00:00 AM | Cars.com
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★★★★★ J M (jsm)Keep getting calls for me come and trade ..when I say work numbers I get a run around.. And with all the rebates they advertise I get told sry can't help or I don't get call bks .. | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ robbiejones54Performed service in a timely manner and service department was very friendly and very helpful | Read Full Review9/4/2024 12:00:00 AM | Cars.com
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★★★★★ SandeeTony was very nice. He explained everything to me so I would understand the process. It was a bit lengthy due to them being busy. | Read Full Review9/4/2024 12:00:00 AM | Cars.com
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★★★★★ daryl_thomas75Great experience will go back again for all my vehicles need the whole staff was great | Read Full Review9/3/2024 12:00:00 AM | Cars.com
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★★★★★ Pat CasteeleProfessional and knowledgeable. Friendly and willing to work with the client. Will certainly return. | Read Full Review9/3/2024 12:00:00 AM | Google
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★★★★★ Lesa PilusoI had an appointment for oil change and tire rotation. The staff were very friendly. The wait time was not too long and the waiting lounge is comfortable. | Read Full Review9/1/2024 12:00:00 AM | Google
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★★★★★ laurieJeremy Johnson was great. Everyone was great. Even down to the finance guy!! Thanks to everyone!! | Read Full Review9/1/2024 12:00:00 AM | DealerRater
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★★★★★ Rlarren17Very easy to work with. Was able to negotiate the out the door cost over the phone prior to making the 2 hour drive. Once I arrived Mark made the transaction extremely easy. | Read Full Review9/1/2024 12:00:00 AM | DealerRater
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★★★★★ Rlarren17Very easy to work with. Was able to negotiate the out the door cost over the phone prior to making the 2 hour drive. Once I arrived Mark made the transaction extremely easy. | Read Full Review9/1/2024 12:00:00 AM | Cars.com
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★★★★★ laurieJeremy Johnson was great. Everyone was great. Even down to the finance guy!! Thanks to everyone!! | Read Full Review9/1/2024 12:00:00 AM | Cars.com
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★★★★★ 1cforbesThey made me a same day appointment to get my water pump replaced. Stacey Arnold was amazing and got my vehicle done right and fast. She called me several times with updates. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ AferrellGreat service, do the best they can to get you where you need to be on price. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ pruittglenna95Every one we dealt with was very friendly,straightforward and efficient. We would recommend them to anyone. | Read Full Review8/31/2024 12:00:00 AM | Cars.com
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★★★★★ 1cforbesThey made me a same day appointment to get my water pump replaced. Stacey Arnold was amazing and got my vehicle done right and fast. She called me several times with updates. | Read Full Review8/31/2024 12:00:00 AM | DealerRater
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★★★★★ Kevin BallHad a great experience, everyone was extremely helpful and informative! | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Doug DecowskyWe were extremely satisfied that Chris (Service Manager) communicated to Tom, (even before they opened this morning) our outstanding service associate, our service situation (from chatting with him yesterday) which reflected great credit upon themselves and the entire Motor Mile Team at Christiansburg, VA. Since it was our first serv | Read Full Review8/30/2024 12:00:00 AM | Cars.com
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★★★★★ donnabelleEverything was simple. The people were extremely nice. The place to wair was nice as well | Read Full Review8/29/2024 12:00:00 AM | Cars.com
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★★★★★ Richard DuganNathan Biggs is a real asset to Shelor! He is very knowledgable and helpful! | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Elliot MulzerThis was my first time with shelor. Bought my jeep back in May. Staff was very friendly and gave me an estimated time of 45 minutes for my tire rotation and oil change. They were done in 40! I give them 5 stars for the efficient service and friendliness of staff. Quick efficient service is what I look for especially for routine maint | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ lavesia kingOur salesperson, Cory was excellent from start of negotiations to completion of sale. The financial officer was excellent also. Cory was timely in keeping me informed. Excellent experience!!! | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ muncy30Salesman was very knowledgeable about the product. Finance manager was the very helpful in explaining all plans available. Vehicle was clean and full of fuel. It was a very good experience. | Read Full Review8/28/2024 12:00:00 AM | Cars.com
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★★★★★ HokiemanVery professional staff. Completed work in a timely manner. Service Manager informed me of work I needed done | Read Full Review8/27/2024 12:00:00 AM | Cars.com
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★★★★★ Dave CartyI have been extremely pleased with the 2021 Jeep Grand Cherokee Laredo which I purchased at Shelor Motor Mile in Christiansburg and the professionalism of their sales and service. Dave | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ D JordanNikki at Toyota Service helped us and was GREAT! She is an asset to Shelor. | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Alex HicksVery pleasant experience. Staff were super helpful. Decent prices and a cool lobby?? | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Roger HowardThey always do an amazing job! Stacey Arnold is so professional and caring! She took the time to hear my concerns and made sure they were all taken care of!! | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ AshleyIt was great experience! Kay Boa-Amponsem was Awesome and Very Helpful. Love my new car. | Read Full Review8/26/2024 12:00:00 AM | Cars.com
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★★★★★ Treassa MacLeodFrom the time we entered until the time we left, everyone was very kind, helpful, and personable. | Read Full Review8/25/2024 12:00:00 AM | Google
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★★★★★ Victoria DeCostaI purchased a 2022 Dodge Ram 1500 Warlock from Shelor in Pulaski. Mr. Dalton Frost was the young man that worked with us. He was very nice, courteous and patient. He made the process very pleasant. I cannot give this young man enough praise. Mr Frost was the highlight of my experience with Shelor Motor Mile but I can’t say that abo | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Christopher MorrisBusy place and almost never has the vehicle ready When said time | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Mlee61Had state inspection and wheels rotated. Also had recall work done Always great service, from drop off till pickup. | Read Full Review8/19/2024 12:00:00 AM | DealerRater
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★★★★★ Mlee61Had state inspection and wheels rotated. Also had recall work done Always great service, from drop off till pickup. | Read Full Review8/19/2024 12:00:00 AM | Cars.com
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★★★★★ fpokeyVery pleased with the friendly service and the detail job on our 2020 Tahoe..highly recommend | Read Full Review8/19/2024 12:00:00 AM | Cars.com
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★★★★★ Tom.McFeeExcellent customer service at this dealership low inventory of vehicles that we were looking at | Read Full Review8/18/2024 12:00:00 AM | Cars.com
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★★★★★ Nikosnana2012Great customer service very professional customer service very polite very pleased with everything had done | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ deweesedarrellBrandon was honest and kept within my needs and what I wanted to spend. Aaron walked ne through the post sale process with ease. 3rd car I have purchased there, I will definitely be back. | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ wolfkewThe service was very helpful helping us replace our Camry after an accident. The sales person was courteous and personable. He expedited the processing and the business office was very efficient. It was a great experience! | Read Full Review8/17/2024 12:00:00 AM | Cars.com
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★★★★★ Bill YeagerPretty happy with my trailer brake controller they installed in my RAM. Was more $$$ than I expected but the end result was flawless so I am okay with the price | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ Versace BalboaAlmost too good of customer service! Made an appointment for a puncture in one of my tire wouldn’t be for a couple weeks. Got a call from them and they told me a puncture was more serious and I could come to the emergency service center. I arrived and was helped the second I pulled up took just a few minutes to get everything written | Read Full Review8/17/2024 12:00:00 AM | Google
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★★★★★ swolfeShelley has friendly and knowledgeable staff, and outstanding service department. We've bought at least 10 vehicles from them | Read Full Review8/16/2024 12:00:00 AM | DealerRater
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★★★★★ nanPolite, friendly and very helpful! Atmosphere is very clean and tidy. Everyone is kind! So I’m glad I got my first new car from Shelor Toyota! | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ swolfeShelley has friendly and knowledgeable staff, and outstanding service department. We've bought at least 10 vehicles from them | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ Eddie.phibbsHelpful and not pushy. Found a good fit vehicle and Pat and Ben were great tomato with on purchase. | Read Full Review8/16/2024 12:00:00 AM | Cars.com
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★★★★★ Mark StanleyTook me in without an appointment because it was an emergency. Took great care of my car, and got me back on the road quickly. | Read Full Review8/15/2024 12:00:00 AM | Cars.com
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★★★★★ Ed ParchaI was pretty happy with everything that went on that day. The guys tried to make it as quick as possible and convenient for me. My one issue is the truck did not come with a manual. When I called back, I was told I will probably have to buy one. I don't feel I should have to buy one. The truck should have come with it. Other than tha | Read Full Review8/15/2024 12:00:00 AM | Google
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★★★★★ Roger FillmoreA great experience. Stacy was wonderful. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Sarah SmithWonderful salespeople, caring, helping in getting what you want. It was a pleasure working with them. | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Mark ShumateFriendly service and very punctual. Great experiance! | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ DeisherjrcVery professional young man and very opened and nice.Bill was very helpful and honest. Really enjoyed doing business with him. | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ SamonaExcellent customer service. Would recommend to others. Exceptional knowledge of vehicles. Great experience, beautiful vehicle | Read Full Review8/14/2024 12:00:00 AM | Cars.com
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★★★★★ Ed ParchaI was pretty happy with everything that went on that day. The guys tried to make it as quick as possible and convenient for me. My one issue is the truck did not come with a manual. When I called back, I was told I will probably have to buy one. I don't feel I should have to buy one. The truck should have come with it. Other than tha | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Victoria DeCostaI purchased a 2011 Dodge Ram 1500 Warlock from Shelor in Pulaski. Mr. Dalton Frost was the young man that worked with us. He was very nice, courteous and patient. He made the process very pleasant. I cannot give this young man enough praise as well his manager. | Read Full Review8/12/2024 12:00:00 AM | Google
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★★★★★ CMExcellent experience. Beverly answered all of my questions about the purchase and function of the truck I bought. They gave me a good value for my trade in and I now have a killer TRD Off-Road that I am loving more every mile I drive. | Read Full Review8/12/2024 12:00:00 AM | Cars.com
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★★★★★ fpokeyI was good with everything but our Tahoe was not detailed inside paid dirty tahoe | Read Full Review8/11/2024 12:00:00 AM | Cars.com
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★★★★★ Cameron HoltSo thankful for what Stacy and the team at Motor Mile Jeep service did for my family! We were driving from DC to GA taking my twin girls to college on a Sunday with my truck towing a trailer, and each of my girls’ cars following us. My daughter’s Jeep Wrangler started smoking, and I had to leave it in front of Motor Mile and go on | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ Lulu MState inspection took an hour. A little longer that a lot of places. But I went thru express so can't complain. I will go back again. | Read Full Review8/10/2024 12:00:00 AM | Google
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★★★★★ wufThe Toyota dealership is just one of the dealerships owned by Motor Mile. We were very pleased with Beverly, the sales agent we dealt with over several months. She worked with us to help us find and purchase the automobile we were looking for. The impression we had was that the whole dealership was well run and did a good job for the | Read Full Review8/8/2024 12:00:00 AM | Cars.com
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★★★★★ T TurbyfillBrian Lawless is the definition of professionalism and customer service. His kindness and attention to detail is the reason I do business with Shelor. | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ Christi KChris and Beverly were awesome to work with! Best car shopping experience I’ve ever had. They were patient, answered all the questions, and did everything I asked. They helped me find the perfect vehicle and best financing for me. I couldn’t have asked for better! | Read Full Review8/7/2024 12:00:00 AM | Cars.com
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★★★★★ Bailey AshcraftChris was super helpful and respectful! I’ll be back! | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ Don BarkerI recently had a flashing "check engine" light on my Jeep Wrangler, which I purchased at Shelor. I am a real estate agent and my Jeep is my office many days. I was given an immediate appointment and possible issues causing the check engine light were confirmed. Making the repairs was time consuming and my service advisor Nathan Biggs | Read Full Review8/7/2024 12:00:00 AM | Google
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★★★★★ 1cforbesWent in to get an oil change and a tire rotation no problem getting an appointment. The work was done exactly when they said it was. They did a great job. The service advisor. Stacey Arnold was the best. She was so helpful and very nice. | Read Full Review8/6/2024 12:00:00 AM | Cars.com
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★★★★★ YmhamptonJoe and the Shelor team provided outstanding service. I was visiting when my vehicle’s fuel injector went out. They made sure that I could continue with our visit by providing a loaner and had my vehicle repaired in one day. I highly recommend Shelor! | Read Full Review8/4/2024 12:00:00 AM | Cars.com
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★★★★★ TonyWow! I just moved to Christiansburg from Roanoke and the service I received here was like night and day apart from the service I received in Roanoke. These guys were top of the line! They were fast, efficient, kept me informed, and performed an awesome repair on my 2015 Ram 3500. My nine year old truck was four years past the warrant | Read Full Review8/1/2024 12:00:00 AM | Cars.com
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★★★★★ Tony HutchensWow! I just moved to Christiansburg from Roanoke and the service I received here was like night and day apart from the service I received in Roanoke. These guys were top of the line! They were fast, efficient, kept me informed, and performed an awesome repair on my 2015 Ram 3500. My nine year old truck was four years past the warrant | Read Full Review8/1/2024 12:00:00 AM | Google
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★★★★★ TonyWow! I just moved to Christiansburg from Roanoke and the service I received here was like night and day apart from the service I received in Roanoke. These guys were top of the line! They were fast, efficient, kept me informed, and performed an awesome repair on my 2015 Ram 3500. My nine year old truck was four years past the warrant | Read Full Review8/1/2024 12:00:00 AM | DealerRater
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★★★★★ Aaron SmithI brought my family's Town and Country in for a warranty repair at the Shelor dealership. While there, the technician noticed that both my headrests had separated from their backings. They went ahead and ordered the parts and then had me come back at a convenient time to replace them (it's a lot more involved than the average headre | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ shanepaxton2Absolutely amazing customer service. I will come back for my future car purchases from now on | Read Full Review7/31/2024 12:00:00 AM | Cars.com
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★★★★★ kenThe sales associate was extremely helpful and professional. There was no pressure to get additional accessories or options. From the time we arrived at the dealer to test drive, do paperwork and get financing was only an hour and a half. The sales manager met with us to express his gratitude for our business. Very positive experience | Read Full Review7/30/2024 12:00:00 AM | Cars.com
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★★★★★ John PearsonEasy to schedule with knowledgeable, courteous, and very competent staff. Thank you for your continued service on my 2021 Toyota Tacoma! | Read Full Review7/30/2024 12:00:00 AM | Cars.com
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★★★★★ Connerman875They are very helpful and accommodating. Service was quick and respectful. My Highlander runs well. Will purchase another vehicle from Beverly. | Read Full Review7/30/2024 12:00:00 AM | Cars.com
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★★★★★ Cindy HaleAustin was great to work with, friendly and professional. Jeep was ready when promised. | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Eric PI have purchased two new vehicles from Shelor Ford and Shelor Toyota respectfully, I then took the Ford in to trade on new Subaru. They gave me their price on it, which is their prerogative I totally respect and understand. However, they then tried to manipulate the numbers and add the internet discount of the new car to my trade val | Read Full Review7/29/2024 12:00:00 AM | Cars.com
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★★★★★ Caetano TeixeiraI am very satisfied with the repair on my vehicle with so much to say and not enough space. I was stranded on a trip and these wonderful people rescued me by fixing my vehicle in a record time. Thanks a million. | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ wilcherShelor Motor Mile completed the maintenance work in timely, appropriate, and professional manner. Their rates were reasonable. Ethan was professional and friendly. | Read Full Review7/27/2024 12:00:00 AM | Cars.com
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★★★★★ JBDustin understood my problem as well as the time constraints involved. He and his team left into action and solved the issue quickly with no financial expense to me as the Shelor warranty paid it all! Thanks Dustin and Shelor Motor Mile for your excellent service! | Read Full Review7/27/2024 12:00:00 AM | Cars.com
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★★★★★ StevharWe broke down traveling from South Carolina to PA. Chris and the team at Motor Mile Ford got us worked into their schedule repaired our truck and got us back on the road quickly. The service was outstanding everyone was so helpful and accommodating. They kept us updated on the status of the repair. I would highly recommend this deale | Read Full Review7/27/2024 12:00:00 AM | Cars.com
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★★★★★ bigtruck364Outstanding service and professional staff,the whole experience was great.I would recommend Shelors to everyone. | Read Full Review7/27/2024 12:00:00 AM | Cars.com
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★★★★★ Kthomason983Dustin my dealer was great! Made things easy always updated me. Even after my purchase he has contacted me about the truck to see if I have any questions or need help! I will return in the future | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ dqberryThis dealership was very nice! Clean inside and out. The Staff we met were very courteous and attentive to our needs. Had a fantastic experience with this establishment. | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ dhp50The service was done in a timely manner. The quality of work was excellent. Communication was top notch | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ tee1up20Good place to deal with my whole family buys from them good service also would recommend them to anyone | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ yates_leigh97I have brought my car here for a few years now but have felt like the customer service has declined over the past year or 2. Overall, I will still bring my car here as the pricing is fair and the maintenance techs know what they are doing. They could really improve the customer service by ensuring that customers are greeted promptly, | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ Kdoggcollins1971I was given a appointment to be there and my vehicle was almost an hour later going back for my work to be done and once I got home had to tighten up my skid plate under the truck | Read Full Review7/26/2024 12:00:00 AM | Cars.com
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★★★★★ carmentn1I missed my date but they still took me. It is clean friendly personnel, free coffee and water and did not have to wait a long time for the service I really appreciate the free coupon to clean my car which is worth $15 ! Overl all great experience | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ TonyExcellent service! They always get me in right on time or even early & get my serviced in a timely manner. They always explain everything covered in the service. The staff is always friendly & courteous. Keep up the good work! | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ BkalleysVery accommodating and informative , kept me informed of what issues I had and how to resolve them | Read Full Review7/25/2024 12:00:00 AM | Cars.com
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★★★★★ Cre WilliamsI had an appointment during the time that about 15,000 dealerships had their computers down due to an international hacker yet Shelor was open - patient - kind and caring - for not just my vehicle, but me as a person and customer! I was so impressed that they went "old school" using paper copies and stayed open and accomodating ever | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ richard pontonGreat service, always very quick. Everyone is very polite and you get a free car wash. | Read Full Review7/24/2024 12:00:00 AM | Cars.com
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★★★★★ Gilesreview summary 5 4 3 2 1 3.1 (32) Reviews All truck7 price5 warranty4 finance3 +6 Sort by Most relevant Newest Highest Lowest CHSPD116 7 reviews·11 photos Beware if you decide to take your vehicle in to trade or sell at the Shelor Motor Mile. I took my 2018 Chevrolet Silverado 3500 in to sell as I do not need it. This truck is in exc | Read Full Review7/24/2024 12:00:00 AM | Cars.com
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★★★★★ CHSPD116review summary 5 4 3 2 1 3.1 (32) Reviews All truck7 price5 warranty4 finance3 +6 Sort by Most relevant Newest Highest Lowest CHSPD116 7 reviews·11 photos Beware if you decide to take your vehicle in to trade or sell at the Shelor Motor Mile. I took my 2018 Chevrolet Silverado 3500 in to sell as I do not need it. This truck is in exc | Read Full Review7/24/2024 12:00:00 AM | Cars.com
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★★★★★ FredFriendly very knowledgeable this made 4 vehicles we have purchased from this dealership over the last 10 years | Read Full Review7/23/2024 12:00:00 AM | Cars.com
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★★★★★ b_w_woodNathan was really great to work with. He was respectful and professional during the whole process. | Read Full Review7/23/2024 12:00:00 AM | Cars.com
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★★★★★ donnaharvey123450I has an issue with fuel system 3 years ago, recall work qaa needed. Engine light came on again two weeks ago. Had my mechanic hook up to computer, and it was a problem with excessive fumes purging from fuel system. My mechanic said recall work is for lifetime. So I was surprised that a valve in fuel system needed to be replaced, at | Read Full Review7/23/2024 12:00:00 AM | Cars.com
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★★★★★ Adam stephensonMichael Bouldin at the Jeep Dealership was great to work with, and answered all of our questions. Great to work with. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Alanquick in quick out - great professional experience | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Tracy SheltonDo not buy or service your vehicle from Shelor. You'll be very disappointed. And out of your hard earned money. They are crooks and very dishonest. Will lie and try and blame you for a car that should be deemed a lemon. DO NOT GO HERE. | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Jennifer MillerWe got a car here about a month and half ago. We've had to take the car back twice bc the steering wheel would lock up while driving. The first time, they said they fixed it, obviously they didn't, so we took it back right before we went on vacation, the car ran good coming home, we were gone for about 2 weeks, when we came back the | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ Amanda Chisom-BrownVery friendly, polite, and well educated individuals. It felt nice not being pressured into buying something that I didn’t want | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ Amanda Chisom-BrownVery friendly, polite, and well educated individuals. It felt nice not being pressured into buying something that I didn’t want | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ russellgreen98Was happy with the dodge there junk and wouldn’t buy again Chevy is my favorite | Read Full Review7/19/2024 12:00:00 AM | Cars.com
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★★★★★ russellgreen98Was happy with the dodge there junk and wouldn’t buy again Chevy is my favorite | Read Full Review7/19/2024 12:00:00 AM | DealerRater
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★★★★★ Thomas TurnerCame to Shelor's today for a state inspection, no appointment, used the Fast Lane, definitely the largest service department that I have ever seen, very organized, comfortable waiting area. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Amanda Chisom-BrownAmazing place to buy a car and was nice not to be pressured to get something I didn’t want | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ William.bashamBrendan was very helpful and easy to work with. He was respectful and explained the deal in every way. | Read Full Review7/18/2024 12:00:00 AM | Cars.com
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★★★★★ melissa.bashamTommy done a great job, he worked with me on deciding what I wanted. Great job Tommy and thank you for your help | Read Full Review7/17/2024 12:00:00 AM | Cars.com
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★★★★★ melissa.bashamTommy done a great job, he worked with me on deciding what I wanted. Great job Tommy and thank you for your help | Read Full Review7/17/2024 12:00:00 AM | DealerRater
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★★★★★ KiaknowerVery efficient. Anticipated customer needs while they were waiting. Possible wait times established and expectation exceeded. Assume goals of recall were met. | Read Full Review6/21/2024 12:00:00 AM | Cars.com
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★★★★★ SubigirlI love coming to Shelor to get my car serviced. They are quick, efficient and Casey is extremely helpful. He does a great job explaining everything that was done to my car. | Read Full Review6/20/2024 12:00:00 AM | Cars.com
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★★★★★ Tom KegleyAustin was prompt, courteous, and knowledgeable. Excellent experience. | Read Full Review6/20/2024 12:00:00 AM | Google
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★★★★★ Leslie CyrusMy appointment was a great experience. This was my second experience with Austin. He’s very professional and knowledgeable about cars. He kept me updated on the van called if any issues or problems with the service i requested. | Read Full Review6/19/2024 12:00:00 AM | Google
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★★★★★ JeanetteEverything about our experience with this dealership went smoothly. Scheduled service appointment on a timely manner. Service advocate was very courteous. | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ emilywoodring00Ben was very easy to work with and the process wasn't difficult. He was very helpful and knowledgeable about the car I was interested in. | Read Full Review6/19/2024 12:00:00 AM | Cars.com
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★★★★★ MiriamThe service people were great, I got my car serviced speedily, AND, the waiting area was superb. | Read Full Review6/18/2024 12:00:00 AM | Cars.com
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★★★★★ susanglenn1All employees extremely pleasant and helpful. The waiting area is clean as is the repair area. | Read Full Review6/18/2024 12:00:00 AM | Cars.com
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★★★★★ EddoxleyMade everything easy - from trying out the vehicle, answering questions to working out the details of purchase. Great sales responses. | Read Full Review6/18/2024 12:00:00 AM | Cars.com
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★★★★★ dbschwerdA wonderful place to do business at. No sales pressure just very helpful business associates trying to help. | Read Full Review6/17/2024 12:00:00 AM | Cars.com
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★★★★★ AdrienneAustin was very kind and professional. We even talked about the zoo??. He took care of everything qnd made the service easy to deal with. He is a real cool guy. Thanks Austin?? | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Eric SwisherChris was one of the most professional and nice sales guy I have ever and the privilege of working with. Thanks again | Read Full Review6/17/2024 12:00:00 AM | Google
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★★★★★ Ryan CliftonThis was a very easy from start to finish. Joey Gusler did phenomenal in keeping us updated on everything and walking us through the entire process. | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ T KAlways a top notch, professional experience at Motor Mile. Thank you | Read Full Review6/16/2024 12:00:00 AM | Google
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★★★★★ Sean and Shawna LawmasterTom was so helpful and even helped me when they had just closed the doors for lunch. He worked with me when my plans had changed and was a pleasure to work with! | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ ??Everyone was was so kind and helpful. My salesman was the best. Great experience. Pleased | Read Full Review6/15/2024 12:00:00 AM | DealerRater
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★★★★★ cbdalton21cAmazing buying experience! All of our requests were met and we were never pressured. Staff were very knowledgeable and helpful. Steven was amazing to work with. Will 100% recommend to anyone looking for a new vehicle. | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ ??Everyone was was so kind and helpful. My salesman was the best. Great experience. Pleased | Read Full Review6/15/2024 12:00:00 AM | Cars.com
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★★★★★ Smurfmlb1966Very easy to get what I needed done, done. Everyone was courteous and very respectful to my needs. | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ clayhorsesShelor always does a great job taking care of my Toyota Echo and my Tundra. Thanks again!! | Read Full Review6/14/2024 12:00:00 AM | Cars.com
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★★★★★ Joseph StanleyMy go to for anything vehicle related. They finished quickly, had fair prices, and great customer service! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ Bridgot HarmonHad a great experience at Shelor C-burg VA. Joe Pinto was amazing to work with he was kind and knowledgeable and takes care of you like family. Team work makes the dreams work! | Read Full Review6/13/2024 12:00:00 AM | Google
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★★★★★ october25It was a good experience and they were helpful and work with us. I appreciate such a good job they did. | Read Full Review6/13/2024 12:00:00 AM | Cars.com
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★★★★★ paleale3758My salesman, Danny, was exceptional from start to finish. If you are looking for a new car, go see Danny at Shelor Toyota | Read Full Review6/12/2024 12:00:00 AM | Cars.com
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★★★★★ EarlTim was friendly, knowledable, and offered a fair trade deal. He did not high pressure me which is what works with me. High pressure salespeople cause me to walk away. The finance person was very pleasant to work with as well. | Read Full Review6/12/2024 12:00:00 AM | Cars.com
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★★★★★ zinawarrior197392From taking care founders, to buying a car, this was an easy transition ! Thank you! | Read Full Review6/12/2024 12:00:00 AM | Cars.com
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★★★★★ jmhollandwifeWe had great service and friend and most nices sale person anyone could ask for. I would most like to say wonderful job with all employees and well cleaned place | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ William LucasAlways good service. The wait is never to long for us. Shelors us the only dealership we use. Have been going to Shelors for years. | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ jmhollandwifeThey was great. They have had my best interest in hand. Highly recommend to anyone. | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ mackeyzbI took my car in to get a clicking and popping noise checked out that was coming from my front end ever time I applied the breaks going into a turn. It turned out that my axle nut was loose. The fixed the problem and I was not charge because it was covered under warranty. | Read Full Review6/11/2024 12:00:00 AM | Cars.com
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★★★★★ randyqueenEveryone that I falk to was great buying my stuff was as easy as I have every found we will be back also had my first trip to the service center today also was great easy as 123 I will be back if and when I need to my service tech was Tony Lopez | Read Full Review6/10/2024 12:00:00 AM | Cars.com
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★★★★★ James MotenGreat experience!! Form sales to finance everything was seamless! No sketchy sales tactics, and straight forward pricing! I’m super happy with the whole experience | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Christina RiceAlways great service! I've been taking cars there for years and they get better each time I go. We had an issue with our Chrysler 200 back in 2015, gave us a ton of issues before 30k. Finally got it fixed after going back a few times ( no charge and not the shops fault, a Recall came out shortly after). | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ crystal hallI was greeted with a smile. I was kept up to date on the progress of my Jeep. A very good experience. | Read Full Review6/10/2024 12:00:00 AM | Google
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★★★★★ Galadvocate2017Great experience, good customer service, and easy process. Dustin was awesome and easy to work with | Read Full Review6/9/2024 12:00:00 AM | Cars.com
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★★★★★ Kellistoddard4407Lakin, Cory, and Heather made the car buying experience nice, easy, and fast. We will definitely buy from shelter again. | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ MaryI get excellent service every time I go to get my truck serviced. I would recommend if you don't have time to wait then make an appointment. | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ C.cox2118I was a little nervous about buying a new truck but Matthew helped me get through it and come out in a brand new 2024 Tacoma | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ vmjt1The best overall experience! Car salesman Danny was the best! Highly recommended Shelor Automotive and Danny at Shelor Toyota. | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ BluebirdThese people will work for you anyway they can. Large selection.very courteous.clean..respond very quickly | Read Full Review6/8/2024 12:00:00 AM | Cars.com
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★★★★★ jack70louiseThe service department is very friendly and helpful.When I have my vehicle serviced they give me updates. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ JDBAYNEJoshua and Darren were great to do business with; explaining every step of the vehicle purchasing process and answering all questions. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ james.bowyer.19Shelor Motor Mile and our service representative Nathan kept us informed throughout the repair of our vehicle. Service manager Charlie Taylor also assisted with this complicated issue involving Mopar Lifetime Factory warranty. Mopar warranty manager Michelle was great also. | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ KennethExcellent service with a smile. Very pleased with the experience from start to finish. Thank you! | Read Full Review6/7/2024 12:00:00 AM | Cars.com
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★★★★★ james.bowyer.19Shelor Motor Mile and our service representative Nathan kept us informed throughout the repair of our vehicle. Service manager Charlie Taylor also assisted with this complicated issue involving Mopar Lifetime Factory warranty. Mopar warranty manager Michelle was great also. | Read Full Review6/7/2024 12:00:00 AM | DealerRater
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★★★★★ Dean BowerStacey was a pleasure to work with | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ dwilson0328DavidVery friendly & professional. Kept me updated on my vehicle’s status. Will be a returning customer. | Read Full Review6/6/2024 12:00:00 AM | DealerRater
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★★★★★ powerstroke94.mtThe dealership itself is excellent ive bought 2 trucks from there, but when i called to receive a quote to get my fuel filters changed on f250 i was quoted 157 dollars i take the truck down there and get the service performed and my bill was 366 dollars, the sevice manager did nothing to help with this issue, i do not expect a handou | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ dwilson0328DavidVery friendly & professional. Kept me updated on my vehicle’s status. Will be a returning customer. | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ JeffThe service department was top notch. They finished my car ahead of schedule. Well done! | Read Full Review6/6/2024 12:00:00 AM | Cars.com
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★★★★★ jerrynegrinMy service experience with Shelor is always quick and easy. Austin was great and would highly recommend there service dept! | Read Full Review6/5/2024 12:00:00 AM | Cars.com
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★★★★★ jerrynegrinMy service experience with Shelor is always quick and easy. Austin was great and would highly recommend there service dept! | Read Full Review6/5/2024 12:00:00 AM | DealerRater
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★★★★★ Edward WilhelmI went to Shelor when my car died and even in the state it was in they gave me at least a little bit for the car. After some online browsing I found what I was looking for and went back the day after I got the news about my previous car, and within a few hours I was in a new (to me) 2019 Jeep Cherokee within my price range. Everyone | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Jim RameyEverything went good a good trip. Everyone was friendly and nice. Got me in and out promptly. | Read Full Review6/5/2024 12:00:00 AM | Google
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★★★★★ Phyllis BaldwinThe time line for service was way too long. I waited over 4 hours. Was told it be 2. | Read Full Review6/5/2024 12:00:00 AM | Cars.com
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★★★★★ Hazel HarmonGreat job ! Nathan is very professional and Knowledgeable. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ M. SheanOutstanding service & the associates go above & beyond to keep you informed! Every detail is reviewed & taken care of. | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ brooksmusselman5908Fantastic buying experience with great customer service. Highly recommend Motor Mile. Repeat customers and will certainly return for future vehicle purchases. | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ DogloverVery friendly and helpful and they all including the salesman and he was very informative | Read Full Review6/4/2024 12:00:00 AM | Cars.com
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★★★★★ DogloverVery friendly and helpful and they all including the salesman and he was very informative | Read Full Review6/4/2024 12:00:00 AM | DealerRater
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★★★★★ rasburyService was good I told them what time I needed. Y car back and it was ready | Read Full Review6/3/2024 12:00:00 AM | Cars.com
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★★★★★ dixiemacy59Buying a car is not an easy thing to do but Shannon and Mike Rose made it an enjoyable time. It was good to drive away with an understanding of our new car. Shannon made it a point to make sure we understood the product and the process. | Read Full Review6/3/2024 12:00:00 AM | Cars.com
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★★★★★ Brian SmithNo appointment and still in and out | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ AUNTRYNETTE BROOKSSales people are very helpful! | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ James BarnesSalesman Joey couldn't have been more professional and nice. | Read Full Review6/2/2024 12:00:00 AM | Google
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★★★★★ Stephanie BrownTony in the service department is always great. He never lets me down, and he tells me the truth about what is going on with my vehicles. I appreciate him helping me and being honest with me and you don’t find that in in very many places anymore. And I will always buy my cars from you all, and have my car service through you all. | Read Full Review6/1/2024 12:00:00 AM | Cars.com
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★★★★★ katstyle70I was very pleased with the great customer service. Will definatly buy from Shelor in the future. | Read Full Review6/1/2024 12:00:00 AM | Cars.com
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★★★★★ Chester LinkousGreat !!! Very professional great service made me feel very special Carson and Jesse was very helpful | Read Full Review6/1/2024 12:00:00 AM | Cars.com
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★★★★★ bcabma0103Great dealership and the service was quick and easy. They found exactly what the problem was | Read Full Review5/31/2024 12:00:00 AM | Cars.com
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★★★★★ HamadaThey are Great people! They make everything easy and smooth. Thanks everyone especially Dorian, a very helpful and nice guy. | Read Full Review5/31/2024 12:00:00 AM | Cars.com
