About Auburn Chrysler Dodge Jeep Ram
Auburn Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- Spanish Speaking
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (253) 205-0028 today to schedule your next appointment.
Our technicians at Auburn Chrysler Dodge Jeep Ram are ready to help you!
Auburn Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Auburn Chrysler Dodge Jeep Ram today at (253) 205-0028 to learn more
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★★★★★ Jacob BroadheadSo far, it’s a decent place. Drive through the overcrowded parking lot until you see the place to pull in for service. I got really confused at first. Nice people and they gave me a ride up to 10 miles for free. I’ll update when I get my car back. | Read Full Review10/11/2024 12:00:00 AM | Google
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★★★★★ Robin LaytonMikala was extremely helpful and efficient! | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Vivian VargasThe worst place to buy a car , they sold us an electric car , told us that it would give us 180 miles . Sure thats barely okay for the year of the car , but we were highly mistaken . I live in des moines the car can barely take us past renton … they have been lying to us since we walked in that shop . DO NOT BUY FROM THEM . | Read Full Review10/10/2024 12:00:00 AM | Google
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★★★★★ Vincent WilliamsJames and entire staff payed attention to my issue and fixed my vehicle to my satisfaction.. Thanks so much | Read Full Review10/9/2024 12:00:00 AM | Google
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★★★★★ MattMikayla was awesome, warm, candid and friendly. Great experience with at Bud Clary Auburn CDJR. | Read Full Review10/8/2024 12:00:00 AM | Google
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★★★★★ charles carstonVery well received and happy with the services provided. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ the eyes of artimesMatthew was very helpful and courteous when I brought my jeep in for service. | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Timofey KhvalCame in for a recall that was scheduled 4-5 months ago. I drive a Ram and was given a little Renegade as a loaner. The service wasn’t completed on time like promised they took an extra few days. Once they did finish the vehicle the car wouldn’t go over 40 mph and has a check engine light on. They could care less. I wouldn’t come here | Read Full Review10/7/2024 12:00:00 AM | Google
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★★★★★ Richard TurrubiateGood Team, AJ is a very thorough customer service rep and explains the work that needed to be done! | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Randy A. TempladoExcellent Service! Mikayla is very helpful and accommodating. I will come back to Bud Clary for another service in the future. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ John LangerGreat and fast service. Friendly and helpful service representative. | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Rain McKenzieAfter 2 weeks of calling to make an appointment for my Chrysler Pacifica, I give up. Every couple of days, I've called six times now. Left my number to be text message back and left two messages. Not a single reply other than an automated will get ahold of you soon message. I guess it's a good thing that I couldn't get through becaus | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ Brett PeckinpaughI have free oil changes with my new Jeep, and want to do oil analysis. I did the first oil change myself, but wanted to use the wave program. They wanted to charge me to fill the little oil bottle during the oil change. The bottle I will provide. Not impressed with the service, not likely to use them when I have options that is f | Read Full Review9/30/2024 12:00:00 AM | Google
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★★★★★ James Bengerafter visit with getting oil change i have to compliment the time i arrived and complete was the most quick and amazing for waiting was the the fastest which ever had to wait for car. the service rep said probably by 9 am be done i was out at about 8:43 am. very much impress compared to last visit. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ D CAlways professional & circuitous. You know exactly what is happening with your vehicle. I’ve never had an issue with the service department or their staff. | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ jazzmyne acosta10/10 . <3 trustworthy nice genuine guys got my car in a day! Fav dealership in Auburn !>.< | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Tamra CabucoEricka was the first person that greeted me on a Saturday morning, she was rude, short tempered with me, her manager did not leave her instructions for my Jeep. The last time I came in they did NOT tighten my oil filter or drain plug so they had to check it again. I understand Erika being rude, since I work in Healthcare and see th | Read Full Review9/28/2024 12:00:00 AM | Google
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★★★★★ Pauljanae HillisI enjoyed how I was greeted by Erica when arriving to the service department. I watched how she took her time with every customer in front of me and when it was my turn I received the same respect and thorough time. She really made sure I was satisfied with leaving my vehicle for service and she made me feel like she actually cared a | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Maine Maine EzellAKA Tom Matson now Bud Clary. My home base for vehicle purchases and service for over 15yrs now! Although sad that there are only a few longtime staff left - very happy with AJ's customer service. Won't be long b4 I return to purchase that Rubicon!!! | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Mechele VaughnThey did my oil change quickly. I had no problems. The process was smooth and expeditious. | Read Full Review9/26/2024 12:00:00 AM | Google
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★★★★★ Daniel AkogyeramService was excellent. They kept me well informed on the status of my vehicle and what my options are. | Read Full Review9/25/2024 12:00:00 AM | Google
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★★★★★ StaceyBrian was my service person and he kept me posted on anything that might need addressed in the future. He also went and got my vehicle for me after the service as I have a difficult time waking. Was very appreciated. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Chele E.S.Wish i could post 0 stars. My dad bought a truck from here back in march/april. Havent been been able to drive it at all. Bud cleary calls for a oil change service and it has been pretty much parked or in the shop since we bought it... paying on a vehicle we cant use. Trying to call to the dealership n no anwser.. | Read Full Review9/24/2024 12:00:00 AM | Google
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★★★★★ Frank Yantorn, JrFriendly and professional. Customer for over 20 years, top tier personnel and facilities. Did have a longer wait than expected. | Read Full Review9/21/2024 12:00:00 AM | Google
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★★★★★ Stacy MillerMy husband had his car serviced and tires rotated here. He left and was in a car accident because they DID NOT tighten the lug-nuts after rotating tires! I thank God he wasn't seriously hurt, but the negligence and the lack of concern for his well-being is very disappointing. They are going to pay for damage, but not compassionate | Read Full Review9/19/2024 12:00:00 AM | Google
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★★★★★ David JungckMikayla was awesome to work with!! The Service Department did a great job repairing my vehicle. She was friendly, knowledgeable, communicative and made my first experience at that dealership a positive experience. | Read Full Review9/18/2024 12:00:00 AM | Google
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★★★★★ Denise RansomAJ and staff were super responsive and helpful. It’s just chaotic when pulling onto the lot. I have an RV and it’s challenging. Great service | Read Full Review9/16/2024 12:00:00 AM | Google
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★★★★★ Diana GonzalezRead this before scheduling service: They damaged my truck- this has been a horrific experience as they lack professionalism and ethics. I took my truck on July 1st to check on a check engine light. They confirmed that it was the solenoid package, and I approved the repairs. Picked up my truck 3 days later and after 2 days it broke | Read Full Review9/13/2024 12:00:00 AM | Google
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★★★★★ Megdalayna DokkenArron in servicing was absolutely amazing and so helpful and made our process easy and we felt assured 100 % taken care of.....thank you for spending extra time explaining ?? Hope to work with you again | Read Full Review9/11/2024 12:00:00 AM | Google
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★★★★★ AkashI came here a few months ago with my 2013 Ram 1500. I was having overheating issues, so they booked me a month out to come and get a diagnostics test. A month later, the person I was working with, Ethan, told me that my head gaskets were very badly burnt and that the best option would be to replace the engine for $18,000, parts and l | Read Full Review9/10/2024 12:00:00 AM | Google
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★★★★★ Annie NgI had oil change appointment, the advisor said he will helps me soon as he finishes his paper work , but he didn't! Instead he went to other advisor ignored me let me standing there ? Later Advisor ( Lee) he helps me. The last oil changed left the wrong miles on my windshield! Confused my next oil changes, I had ti call for oil ch | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ Al LaufenburgerExcellent Service, Mikayla was great! | Read Full Review9/5/2024 12:00:00 AM | Google
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★★★★★ malik adenijiOMG, this dealership is amazing!!! They helped me complete my first ever car purchase as someone buying from out of state. The folks over at Bud Clary have been very accommodating from the first step of the purchase until the last! Any bumps in the road were addressed and taken care of and honestly I couldn’t be happier with their se | Read Full Review8/31/2024 12:00:00 AM | Google
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★★★★★ Greg OlsenMathew was friendly, pleasant while also being professional. I was in and out sooner than expected. | Read Full Review8/30/2024 12:00:00 AM | Google
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★★★★★ LuayblueBad service, no response to calls, just leaving messages and no response, I have the same problem with my car and I brought it four times and it was not fixed and the last time the car was left for 19 days and in the end it was not fixed! The worst service and the most lying employees in this company. | Read Full Review8/29/2024 12:00:00 AM | Google
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★★★★★ Chandler GainesMikayla was awesome, and explained the required maintenance in great detail. Would return to this establishment. | Read Full Review8/28/2024 12:00:00 AM | Google
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★★★★★ Igor AfichukVery friendly, professional and knowledgeable stuff, especially my advisor Matt ???????????? | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Amber H.If I could give a 0 star or negative star review I would. The customer service is horrible, no one, not even the GM Tom Chang returns calls when the dealership makes mistakes after speaking with you and confirming they will make it right". Major mistakes made with my lease buyout from Blake and Kymberly Ruff in the underwriting dep | Read Full Review8/27/2024 12:00:00 AM | Google
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★★★★★ Jennifer WilliamsBest experience here very friendly and welcoming | Read Full Review8/26/2024 12:00:00 AM | Google
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★★★★★ Marlene EdwardsMatt has no personality; he lied as we were quoted less than $200 and paid close to $500. He said he told me the price and I approved. I told him specifically what I wanted fixed and he said “ok” but did not give me the price. Glad I won’t be going to this location again. | Read Full Review8/23/2024 12:00:00 AM | Google
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★★★★★ Pat FooteI dealt with Mikayla in the service department and she was one of the best customer service people I have ever dealt with. Friendly, knowledgeable and with great follow through. They are fortunate to have her as an employee. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Nic RTony and Frank worked directly with me to locate the perfect vehicle and get it down to the number I wanted. Tony is exceedingly polite and willing to get you what you want to fit your budget. Would highly recommend if you are in the area. | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ M.A.TVery poor communication. Still waiting for the Service manager to call me back !! We picked up the vehicle a week ago!!! | Read Full Review8/22/2024 12:00:00 AM | Google
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★★★★★ Forrest McNealleyI’ve been looking non stop for a Toyota RAV4 after coming across one on their website I reached out and worked with a salesman Keiland we talked for a little and he offered me a price. I was confirming totals with taxes and fees based on the offer he gave me in text. I got a rough estimate and asked if he’d be available for me to com | Read Full Review8/21/2024 12:00:00 AM | Google
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★★★★★ Ryan GleasonGreat experience. Fast and Easy. Fidel was great. Go buy a car from him!! | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ itzJR YTDrove a total of 8 hours to buy my sq5 here. Kei was the smoothest salesmen to ever deal with and Kym the finance manager made the whole experience the best we ever had. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Peter GichuhiMy experience with Bud Clary Auburn has been good. They helped us buy our second car and their service was tailored with our best interest at heart. The reps and advisors we've interacted with so far are friendly and helpful. | Read Full Review8/20/2024 12:00:00 AM | Google
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★★★★★ Joseph WalkerHundred percent good experience, AJ, the man that helped me was very professional and went out of his way to make sure that I was getting the best deal and the best experience I could recommend to anybody | Read Full Review8/19/2024 12:00:00 AM | Google
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★★★★★ Alexia BeltranTom Chang, I want to thank you so much for helping me get my first car today! You made my first car buying experience easy and fun! You were great to work and will highly recommend you to all my friends and family! You were very professional. Thank you for going above and beyond!! | Read Full Review8/18/2024 12:00:00 AM | Google
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★★★★★ Debra A TrubeyMy experience with Bud Clary Auburn Chrysler Dodge Jeep was the best I have ever had at a dealership in over 20 years. Everyone was so helpful and pleasant. Derrick was the most helpful starting with meeting me in person and helping me step by step through what I thought was going to be long and difficult. It was nothing like I thoug | Read Full Review8/14/2024 12:00:00 AM | Google
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★★★★★ Anne Smithit went really well. i was surprised by how little time it took for them to learn the answer to my problems! | Read Full Review8/8/2024 12:00:00 AM | Google
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★★★★★ Em HattouniBig thanks to Xavier, Andres, and Keegan for working with us. I had some difficulty finding the right vehicle, and they were incredibly helpful in finding a good solution. | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ D DCUSTOMER BEWARE! I'm no longer going to this shop. Got recall and maintenance work done on my truck 2 days ago. I pick it up and take off. On my way home, I hear a slight hissing noise inside the cab. I turn down the radio and close the windows. It's warm, so I turn up the AC. The noise grew louder and I Instantly knew it was coming | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Kita Warddo NOT spend money here, genuinely the worst experience!!! the communication is abysmal at best, and i'm not sure if it's because i'm a woman or because they're just unprofessional. either way it's 0 stars from me ?? will never come here again after i finally get my car it's been 8 days and they said it would be done 7 days ago when i | Read Full Review8/6/2024 12:00:00 AM | Google
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★★★★★ Nicholas VillegaSales team was very personal able felt more like a person even with my low credit score they got me into my amazing gladiator Rubicon. | Read Full Review8/4/2024 12:00:00 AM | Google
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★★★★★ Gabriel Aquilar Lohman3 hour oil changes, i dont get why u set a appointment if ur car dosent get tended to at the time u take it in | Read Full Review8/3/2024 12:00:00 AM | Google
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★★★★★ Joe DvorakHuge thank you Tom for your excellent customer service. And aj in the service dept. Thank you for your time and help with my tires . And thanks to Derrick. Thank you for going above and beyond to help me. Also to Tim. For helping get things done . And Gary. Thanks for being honest with options and not pressuring things I don't nee | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Sapphire GordonWent in to get my car serviced and walked out with a new car! Fidel was the best salesman I could have asked for, I had high expectations and they met every single one of them without question. 10/10 would buy a car here again! | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ Em HattouniBig thanks to Xavier, Andres, and Keegan for working with us. I had some difficulty finding the right vehicle, and they were incredibly helpful in finding a good solution. | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ D DCUSTOMER BAWARE! I'm no longer going to this shop. Got recall and maintenance work done on my truck 2 days ago. I pick it up and take off. On my way home, I hear a slight hissing noise inside the cab. I turn down the radio and close the windows. It's warm, so I turn up the AC. The noise grew louder and I Instantly knew it was coming | Read Full Review8/2/2024 12:00:00 AM | Google
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★★★★★ kaichang GongMohammad is a really good guy ! I really like him. He helps me get my toyota TRD truck. Because of my wife had to take care baby, he helped us send the truck to my house. We really appreciate that! | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Aubrey GrayEveryone involved in the process was so friendly and helpful, I would definitely recommend this dealership. | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ D DSome kind of oil residue in the cabin filter area. Filter has residue on it too. The tech must have dropped it when they did the mulit-point inspection. The filter was brand new about 200 miles ago..... | Read Full Review7/31/2024 12:00:00 AM | Google
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★★★★★ Jasen ThorsonGreat people, and good service, even though my warranty didn't cover the work I needed to have done, they helped me get the correct parts for my ram | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ agustin sanchezMatt at the service department, was very professional handling all the paper work on what I was doing on my 2004 Ram. | Read Full Review7/30/2024 12:00:00 AM | Google
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★★★★★ Cassie HaugenThe customer service was great . | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ Gregory EneraEvary thing go’s grate nice Peaple | Read Full Review7/29/2024 12:00:00 AM | Google
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★★★★★ BloxBlox ManSuch queues for service can only be found here! One of the worst services. I had an appointment for the specified time, but instead I had to wait in a long line at the service center. New car. It was only necessary to change the oil and filter. I waited 2 hours and no one called me (Erica was working that day) - I had to check the c | Read Full Review7/28/2024 12:00:00 AM | Google
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★★★★★ Scott Mrecently purchased a 2008 ford they had just took it in so it still needed cleaning and safety check this was a Saturday so i purchased it pending the aforementioned being done. On Wednesday I called to see if it was ready and was told it would be done Thursday morning as it still needed detail. Showed up at 1230 to take control | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ BloxBlox ManSuch queues for service can only be found here! | Read Full Review7/27/2024 12:00:00 AM | Google
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★★★★★ James GichThis is the end result of me buying a Ram from Bud Clary, thanks Bud. At least your sales rep got that lil $300 commission for selling me a fireball on wheels | Read Full Review7/26/2024 12:00:00 AM | Google
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★★★★★ Mason RuppelGreat communication, great service. Pleasantvpeople to work with | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Sabbi SinghWhat a Stealership. Beware of these scammers at Bud Clary Auburn. They will try to rip you off. They seem to really take advantage of you and the customer service is low quality. They make an absurd amount of profit off their customers while ripping off the customers. Definitely would not recommend this place to anyone. Communication | Read Full Review7/25/2024 12:00:00 AM | Google
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★★★★★ Neetu BalaI wish I can give this place a no star, they don't keep their promise, worst dealership ever. Poor service and totally rip off. Take your business elsewhere folks. New management is worst than before. | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Ranjot singhAbsolutely terrible experience at this car dealership. I purchased a brand new truck on May 30th, since day one truck is in the service center that turned out to be a lemon. They've had my truck for two months trying to fix the issue, but it's still unresolved. The owner or manager is completely unresponsive to my emails. Avoid this | Read Full Review7/24/2024 12:00:00 AM | Google
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★★★★★ Jenny LengyelGreat experience and quick work. | Read Full Review7/22/2024 12:00:00 AM | Google
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★★★★★ Beth ZarlingCalled about a very vague posting on an 2021 F-150; it didn't have the trim package listed. Got a weird AI call back from that office. Can't even explain it. I wish I wouldn't have picked up so I had the message. Anyway, didn't get a call back, so I called again and finally got the info. Salesman says he was busy with a customer | Read Full Review7/21/2024 12:00:00 AM | Google
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★★★★★ Jeanne JosefsenErica was very professional! She was working all by herself at the front desk which cause delays but she handled it pretty well and provided great advise of what services needed for my car. Thank you! | Read Full Review7/20/2024 12:00:00 AM | Google
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★★★★★ alan pargaGreat service I didn’t have to wait long | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ James GichThanks Bud Clary for selling me a Ram 1500. Best part of owning a car for 3 1/2 years and making timely payments is seeing it engulfed in flames on the side of a highway. | Read Full Review7/19/2024 12:00:00 AM | Google
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★★★★★ Rich FrisbyMechanics have never failed to fix any issue I have from routine oil changes to fixing ac unit; and all of the service people are extremely friendly and make you feel valued as a customer !!! | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Shirly TangenMy experience was great with Mikayla! Mikayla was very helpful respectful and polite. | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ Kayla LeppanenI wish I can give this place zero Stars they do not do good at communicating they do not keep their promise I tried to get a car they said they're going to help and they're not and their new GSM and GM are not good as their old GSM and GM were do not get cars here if you want to go through a Bud Clary take the time to drive to Longvi | Read Full Review7/18/2024 12:00:00 AM | Google
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★★★★★ EricI’ve had my car in their Service since 2020 and I couldn’t be happier with it. Their estimates of time and price is always trustworthy and they work fast. For me it’s important to know, I can rely on my vehicle when I tell them I’ll be deep in the cascades all year long or on road trips all the way from Seattle down to Sedona and don | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Maureen KercherTook my car in on the appointment date (2 weeks from call), for an oil change and inspection. Mentioned that dash warning lights were coming up. I was told I would have to schedule another appointment for that to be addressed. Car was ready to be picked up, but I didn't receive notice. I called the next afternoon. Picked up my ca | Read Full Review7/17/2024 12:00:00 AM | Google
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★★★★★ Kc ZumhofI wish I can give this a no star they don't keep their promise they say they're going to help me get into a different car and out of this lemon the old GSM was nice the one now is not wanting to help and yelled at me and I bought six cars from them I don't know why they're being like this now. And not communicative. don't buy used or | Read Full Review7/15/2024 12:00:00 AM | Google
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★★★★★ Kc ZumhofI wish I can put this as no stars I wish I can give this a no star they don't keep their promise they said they're going to help me get into a different car and out of this lemon the old GSM was nice the one now is not wanting to help and yelled and I bought six cars from them I don't know why they're being like this now. don't buy u | Read Full Review7/14/2024 12:00:00 AM | Google
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★★★★★ Kekoa WailehuaGreat service from the mechanic crew and the service team. | Read Full Review7/13/2024 12:00:00 AM | Google
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★★★★★ Amber ThompsonWe’ve been using these guys for years. They always do a GREAT job, for a comparable/fair price. We’ll certainly be coming back in the future for any of our vehicle maintenance needs. Thank you guys! I’m riding cool ?? ?? again in this hot ?? summer! | Read Full Review7/12/2024 12:00:00 AM | Google
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★★★★★ steven corsalettiDropped off my vehicle at Bud Clary Dodge on a holiday Friday and it was finished by end of day. My Service Agent AJ, aka James, was a pleasure to work with. To the point on what steps will be for diagnosis, and kept me updated on my vehicles status. Great team of patient service agents at the Bud Clary Dodge in Auburn. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Robert CannonGreat customer service and did not try to upsell me on services that weren’t needed. I was very impressed with AJ! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ David Von HoltThanks to Matthew and the service team at Bud Clary. I took my Ram in for an oil change. The work was done quickly and efficiently. All work and charges were explained, and my vehicle was returned in good shape. I appreciate how professional, yet friendly everyone was. I definitely will go back for any other service! Thanks everyone! | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ James crawfordTried texting for update but received no reply. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ james wagstaffDefinitely the worst experience at a car dealership service department and one of the worst customer service experiences period. Had my car for three weeks with little to no communication. | Read Full Review7/11/2024 12:00:00 AM | Google
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★★★★★ Ornaldo BarajasWorst customer service I purchased a ram from here they didn’t respect my warranty to have it fixed every time I tried to contact them about fixing the issue they would redirect me to a sales person instead of helping me. I was disrespected and made to feel like I was in the wrong when they sold me a faulty truck. If your in the mar | Read Full Review7/8/2024 12:00:00 AM | Google
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★★★★★ JasmineI worked with Brad to buy a new Hyundai and I had a very smooth, pleasant experience! I love my new car. Thank you so much to Bud Clary for their professionalism and friendliness! | Read Full Review7/7/2024 12:00:00 AM | Google
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★★★★★ James WagstaffJust don't use their service department, please do not do it. I recently moved to the area and have a Jeep extended warranty so needed to find Jeep service department. Chose Bud Clary and wish I had not. So many issues, very unhealthy service department. Bottom line 1. Serious lack of communication - I understand that things don't al | Read Full Review7/5/2024 12:00:00 AM | Google
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★★★★★ Lawrence CagampanMy appointment is for “Recall” and “Loaners Car”. Matthew is my attending service agent. He just take my car key and he gave me the loaners car key. It was so fast. He is Amazing to deal with. Thanks Matt | Read Full Review7/4/2024 12:00:00 AM | Google
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★★★★★ Carol ManriquezEveryone was so very patient and kind. They took great care of my car. Awesome all around | Read Full Review7/2/2024 12:00:00 AM | Google
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★★★★★ Emma FrostadHorrible employees. Led me on for a great deal for a car from the bank. They ended up selling this car and totally ghosting me. It took me two trips to the store and 2 weeks of calling to finally get a straight answer from any of the employees. Was laughed at constantly on the phone from Andre and Chayse for wanting nothing but comm | Read Full Review7/1/2024 12:00:00 AM | Google
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★★★★★ Emma FrostadBeware of Chayse and Frank!!! Totally led me on with this great deal after checking my credit totally get not having the best credit is hard to work with but was completely ghosted by Chayse for a week had to call the dealership multiple times and was told a different case each time. Either that I needed a co-signer or needed more mo | Read Full Review6/30/2024 12:00:00 AM | Google
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★★★★★ Frank NerockerBest service ever! Went to drop my car off and was told I'm a day early but it was slow so they took me in, waited for less than an hour and was on my way. Best service ever!! | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ Elizabeth OmondiI’ve purchased many cars over the years Khalil is by far the easiest and most knowledgeable person to work with.I actually wasn't sure if i should take the car they offered but him being an excellent salesman i eventually settled for it l felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. I must say i appre | Read Full Review6/28/2024 12:00:00 AM | Google
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★★★★★ DaveExcellent service!! Always friendly and attentive to customer needs. | Read Full Review6/27/2024 12:00:00 AM | Google
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★★★★★ David LlapitanI love the texting updates as it’s hard to find time to be put on hold and it’s much easier than leaving a message and waiting for responses. Repair work was done with no complaints! I’ll definitely use bud clary again. | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Maneesh ReddyService is good but 4 months ago I got my safety recall completed but the system was not updated and my car was flagging in multiple websites and it’s annoying. For over two months I have been trying to reach them over text and call but there was no response. Finally someone responded over text and now they said they are working with | Read Full Review6/26/2024 12:00:00 AM | Google
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★★★★★ Some Random ClimberIt's a long drive for me to get down to Auburn, but the time is well spent. This dealership has been far superior to the others in the area. Service appointments are available sooner plus my service advisor, AJ, has been very honest & communicative. Highly recommend. | Read Full Review6/24/2024 12:00:00 AM | Google
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★★★★★ Heritage FilerAJ was fast, professional, and helpful. | Read Full Review6/23/2024 12:00:00 AM | Google
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★★★★★ Luzminda SaladagaIf they had the last car on earth id buy shoe! Negotiate HARD with these idiots, they will ROB you blind if not paying attention. Used car described as passing a 114 point inspection is obviously done by monkeys. | Read Full Review6/22/2024 12:00:00 AM | Google
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★★★★★ Raman PandherOne of the worst dealership in King County. Parts department goes for lunch break for more than half hour , when i talk to one of there team member she was so rude with me and insult me . | Read Full Review6/15/2024 12:00:00 AM | Google
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★★★★★ Sara HutchingsGreat experience with my oil change! In and out in under 1 hour. | Read Full Review6/14/2024 12:00:00 AM | Google
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★★★★★ Laurie BlekerThe employees are all helpful and nice. Always a good experience. The shuttle is such a nice convenience and the driver is the best ! I highly recommend | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ raymond thompsonHad a great experience with chiane as my customer service rep. I had mentioned that my lug nut lock was misplaced and she went out of her way to get me a replacement | Read Full Review6/12/2024 12:00:00 AM | Google
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★★★★★ Galen FriesIf you want to see how serious I am about buying the right vehicle, please search Google Maps for Skyline Auto Sales in Santa Rosa, California. I flew down there 6 months ago and, long story short, was very disappointed with the car they were offering. So now I've been waiting 6 months since then, looking over the Carfax of every 201 | Read Full Review6/11/2024 12:00:00 AM | Google
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★★★★★ Robert AndersonRecently bought a truck from Bud Clary I had a good experience here. Michael our sales guy was helpful and answered all our questions about the vehicle I wanted. Will come back for sure and they're dog friendly too! 5 Stars. | Read Full Review6/9/2024 12:00:00 AM | Google
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★★★★★ Deanna MartinMy husband and I met with Nico Enciso he was very professional, knowledgeable and friendly. Really good experience. | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ jake fromstatefarmat3amMy salesman Tom Fischer was great, worked with me and stayed in communication over two days to get the car deal finished! Xavier came in to help work the deal and come to agreement on trade value, he was easy to work with as well. I’m happy with both the price I paid, the price I got on trade and how quick i was in and out! Will be | Read Full Review6/8/2024 12:00:00 AM | Google
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★★★★★ Riley JornlinI took my 7 week baby to look at a van for our family. Bradley and his team treated us with the utmost respect, kindness and patience. When I needed to feed my baby, they found me a private room to do so. They waited and worked with me as I bounced and rocked my baby around the office. They made it an effortless experience and never | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Zieke ZangOil change, tire rotation, and multi point inspection. Super friendly folks, kept me informed during the process. Could be placebo but my truck felt like it drove smoother after I left! Definitely will be back! | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Clover NashI could not talk to a real person over the phone It's all recording messages and text and hope they received it. I never got a call back from Bud Clary customer service. At the service department you are ignored and don't know which line to stand and wait forever. Terrible customer service. When I arrived the next day to pick up my c | Read Full Review6/7/2024 12:00:00 AM | Google
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★★★★★ Mylene FritzEasy to book online and thorough oil change with tire rotation. Friendly staff! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Doug BosleyThank you I had good service,and everything that needed to be fix is taken care of runs excellent! | Read Full Review6/6/2024 12:00:00 AM | Google
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★★★★★ Dakota KentyAJ is always a pleasure to work with - I appreciate his customer service leadership while helping with ongoing maintenance as well as significant issues I have encountered with other areas of the dealership. Thank you AJ! | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Alexa BraggQuick and friendly service! Love bringing my Jeep here :) | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Matthew BurchetteThe wait was a bit long and there was some oily residue on my armrest and steering wheel, but my service manager was nice. I will go back. Bud Clary is light years ahead of another CDJR dealer near me, so they get extra marks for having online scheduling. | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Apostle Jesse DuckworthMy experience at Bud Clary has been good. The reason I stay with this company is, if I have an issue they solve it, or, make an effort too do whatever it takes to get the job done. I love the FACT, the managers always have my back, if there are something I don't like !!! But, at times my patience were challenged. Many times, the wai | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ SarahTHIS PLACE IS THE WORST PLACE I HAVE EVER BOUGHT A CAR FROM THE CUSTOMER SERVICES SUCKED THEY MADE PROMISES THEY NEVER KEPT AND THEY HAD US PAY FOR SERVICES THAT NEVER GOT FIX. I HAVE CALLED MULTILPE TIMES AND THEY NEVER ANSWER THEN WHEN THEY DO I GET THE RUN AROUND I HAVE NEVER BEEN TREATED LIKE THIS BEFORE AT A CAR DEALER. NO PROFE | Read Full Review6/4/2024 12:00:00 AM | Google
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★★★★★ Moana PaoloProfessional and friendly, very understanding and straight forward. Matt and Chiane made my experience simple and enjoyable. Thank you Chiane for answering all my questions and for helping me on certain things that I needed help on. Great service and kudos to the easy process. | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Ari BartolomeHad the worst experience with their service department, yet again. I sat for 20 minutes listening to their staff talk about other employees while there are two of us waiting to simply be acknowledged or greeted. And it wasn't until I openly asked “is anyone here available to help me” did one of them finally end their conversation and | Read Full Review6/3/2024 12:00:00 AM | Google
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★★★★★ Big KingsThank you for attending to all my needs and worrys on my 2019 Larimie Dodge Ram Deisel truck. This is my third 4X4 with Auburn Dodge, and you always take good care of me. Thank you. Scott Boggs | Read Full Review5/31/2024 12:00:00 AM | Google
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★★★★★ Steve McvicarRecall on my GC went very smoothly Claire was great to work with. Car runs better. Thanks. | Read Full Review5/30/2024 12:00:00 AM | Google
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★★★★★ analikuti chilikhumaIt was a great experience. The professionalism and timely fashion of how the work was done was phenomenal. Thanks to Bud Clary staff for a job well done! | Read Full Review5/23/2024 12:00:00 AM | Google
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★★★★★ Treaty KurianChatGPT I recently bought a car from Bud Clary in Auburn and had a fantastic experience. The sales team was excellent, and I believe I got a great price. There was a small issue with my car, but they quickly fixed it and ensured I was driving a safe vehicle for my kids. I highly recommend them! | Read Full Review5/20/2024 12:00:00 AM | Google
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★★★★★ Frank BrunoAlways professional and easy to work with | Read Full Review5/17/2024 12:00:00 AM | Google
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★★★★★ jontinique tolbertBronko is the Best!!!!! I hope Bud Clary realize how great he is!! He really goes above and beyond! He is greatly appreciated!! | Read Full Review5/11/2024 12:00:00 AM | Google
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★★★★★ William KavivyaGot my VW taos SEL and my sales man Tony made it hard for me to say no to getting the car. Such a talented sales man. All in all, VW has always my car of choice. Will definitely come back for an upgrade. Thank you VW?? | Read Full Review5/6/2024 12:00:00 AM | Google
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★★★★★ Shelley HibblerWe went there to look at a used vehicle that they had listed. Found out that basically I had to help with inspection because one hadn’t been done on it yet. Not really sure how a dealership can get away with listing a vehicle if no inspection was done yet. Then they told us about another one for sale and we said “We could look at it | Read Full Review5/4/2024 12:00:00 AM | Google
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★★★★★ Dakotah GarciaJust an old cowboy that wanted a Truck and Neil & Elizabeth at Dealership Delivered!! They closed at 8 took a bus a train and Uber to get there but arrived at 730! Elizabeth though stuck it out till almost 10 pm to make sure I drove away with the Ford Ranger I wanted! The finance guy and manager too after everyone else gone! Took go | Read Full Review5/2/2024 12:00:00 AM | Google
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★★★★★ Heather CummingsWe worked with Elizabeth at the Auburn location. She was amazing. Our car needed to be replaced on short notice and she was so on top of things and a pleasure to work with. Happy to add this to the mix. | Read Full Review5/1/2024 12:00:00 AM | Google
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★★★★★ Dalton L'HeureuxMy wife leased a Pacifica from Bud Clary. As one might expect, the dealership was great while the deal was being written up and signed. However, since signing the dealership has completely ghosted us. The first issue we had after signing was that they realized they messed up our paperwork. We had to carve extra time out of our day t | Read Full Review4/30/2024 12:00:00 AM | Google
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★★★★★ Mark SiegelWe had a deal. They reneged. Totally unprofessional. | Read Full Review4/27/2024 12:00:00 AM | Google
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★★★★★ Anh Hai Lúa USA(Buyer beware) They are truck was priced at$63k They are low ball on my trade in $41k then $45k and $47k and manager came give $52 and I pay full price of the vehicle and they throw out the number $23 and $21k I asked where do you get that number they can’t answer that the difference is only 11,000+ tax and license and fees. It came | Read Full Review4/25/2024 12:00:00 AM | Google
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★★★★★ Austin TewI now understand why so many people hate buying a new car..... For those who just skim the captions here's a break down: - original contract drawn up for 8.9% interest - came back and told us since we were first time buyers the bank would only approve for 18% interest!!!!! - 3 hours later and negotiations, they could now work the 8. | Read Full Review4/23/2024 12:00:00 AM | Google
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★★★★★ Josean SnellShoutout to Elizabeth,Gary and Xazire and the hole Bud Clary Auburn staff for my dream truck 2013 CADILLAC EXT PREMIUM | Read Full Review4/19/2024 12:00:00 AM | Google
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★★★★★ Laura CameronIf I could give negative stars, I would. The service department is absolutely worthless, unreliable, and impossible to get ahold of. Our truck (under extended warranty, thankfully) needed a new engine. We had it towed to their service department almost 2 months ago, and have been paying out of pocket for a rental car. Extended warran | Read Full Review4/11/2024 12:00:00 AM | Google
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★★★★★ Taylor WarfieldThis is by far one of the worst and I mean worst places to buy a car. The GM has no customer services skills and a horrible attitude. I wouldn’t recommend anyone to buy a car from here. First of all we set up an appointment to come test drive a car and I was set pictures and a video of car but only what they wanted me to see when I a | Read Full Review4/10/2024 12:00:00 AM | Google
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★★★★★ Hanna YuzyukI have used this service for several years and it was some nice people there. Now it is a total mess. One thing that they are disorganized, another is that they will try to make you believe it is ok for them to be disorganized. Their manager for services as oil change has to be changed as soon as possible. Completely incompetent and | Read Full Review4/9/2024 12:00:00 AM | Google
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★★★★★ EAbsolutely horrible service… will never be coming here again. Employees ignore customers at the front desk and then give attitude about it. | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Elijah PorterAttempted to drop off my vehicle for an 8:30am appointment with one person in front of me in the line and 2 people at the desk for assistance. One employee helped the person in front of my while and employee by the name of Ethan Short sat there and pretended like I wasn’t there seemingly doing nothing on his computer. I will admit I | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ James WardI had a great experience with my sales rep, he did a great job in assisting me with the purchase of my 2014 Ram 2500, although there are a few issues that came up with my purchase. On my test drive I heard clunking noise in the rear of the truck, talked to sales rep he said he heard it also driving it, no problem service dept will lo | Read Full Review4/8/2024 12:00:00 AM | Google
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★★★★★ Filiberto MartinezI am a regular customer for Bud Clary for many years now and Mike and Jon in the parts department have always done a spectacular job. Mike and Jon are the ones that frequently help me manage my order's. Thanks to that I am able to provide excellent service for my business! Thank you From Martinez Lock and Key! | Read Full Review4/6/2024 12:00:00 AM | Google
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★★★★★ Katelyn KrzmarzickThis dealership sold us a vehicle that didn’t come with all of the head rests. We didn’t realize this until we got home. We repeatedly called and left messages, got passed around and blown off left and right until the return window had passed. And then were told the car is sold ‘as is’ and they were unwilling to help us locate them o | Read Full Review4/5/2024 12:00:00 AM | Google
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★★★★★ Justin KrzmarzickMy wife and I purchased a Toyota Highlander from Bud Clary. When we got home that the entire 3rd row had headrests missing. We called several times and never had our calls returned. When we finally got a hold of a manger they told us that we were past the return window and all cars are sold as is. This was very disappointing customer | Read Full Review4/4/2024 12:00:00 AM | Google
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★★★★★ Daniel Pottsthis place deserves every one of the 5 stars that i gave them. i was looking for a 4 door pickup and we looked through a couple, none of which seemed like a fit that was quirlte good enough. i told khalil the price i was comfortable with, and within 5 minutes he found me the winner. he helped me bring it down to a much better price, | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ Ryan HeathI purchased a ram 2500 from Stephan and the process was very smooth and straight forward. Stephan was not pushy and helped me get the price down where I needed it to be. | Read Full Review3/29/2024 12:00:00 AM | Google
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★★★★★ R&T RothwellDon’t accept price listed online as true. I took a day off work and wasted it here. | Read Full Review3/22/2024 12:00:00 AM | Google
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★★★★★ Kevin AlbrightWe had an amazing experience at Bud Clary. Khalil with sales and Frank with Management really worked hard to get us in the car we wanted, at the monthly payment we wanted. I would highly recommend buying a vehicle from Khalil and Frank. They made an excellent team! | Read Full Review3/17/2024 12:00:00 AM | Google
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★★★★★ John R.Danny is a piece of garbage & this business is not deserving of anyone’s time or money. | Read Full Review3/15/2024 12:00:00 AM | Google
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★★★★★ Cosmo BertucciWorst dealership experience ever! I wouldn’t recommend anyone to purchase a vehicle from this location. There customer service is horrible, and have never been more unhappy on a purchase ever in my life | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ junior “Yo Mesmo” cornejoIf I could I’d give yall a 3 1/2 star review little close to 4 that’s cause ur price at the end of everything it’s marked up almost 50% of the asking price your service department is atrociously, never available. Leave several messages in the past never returned my call until I pulled in with the vehicle. You guys sold me and my wife | Read Full Review3/14/2024 12:00:00 AM | Google
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★★★★★ brysonjacobsVery rude and very unprofessional definitely would not give my business to them | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Harman SagarVery poor customer service and communication. Do not take your vehicle for service, looks like they don’t like warranty work. Took my ram 2500 truck for a check engine light code and an emission recall. They told me that they have fixed it, next day i went there and still check engine light was on. Took another day to get it checked | Read Full Review3/11/2024 12:00:00 AM | Google
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★★★★★ Casey PeraltaStaff is very helpful and easy to talk/work with especially Stephan! Made my first buying experience enjoyable! Don’t hesitate to check these guys out! | Read Full Review3/9/2024 12:00:00 AM | Google
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★★★★★ Chenoah SaubertHats off to Andrew & Tom for making magic happen. After a long and exhausting car hunt around the area, they pulled out ALL the stops and were patient and understanding with me throughout my car shopping process. They got me into a stunning car that I can say I love and feel I got a great deal. Also want to give thanks to Loren who w | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ JustAnR32Was turned away from repairs today due to “construction next door” and “weeks overbooked” was able to get in same day for repairs at Rentons CDJR with realistic turn over. The whole experience at Auburn CDJR felt like the employees were moving like pond water. | Read Full Review3/5/2024 12:00:00 AM | Google
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★★★★★ Lisa ElaimyI can't rave enough about my experience purchasing a car from Bud Clary. Every staff member I interacted with was not only friendly and helpful but genuinely seemed to love what they do. Our journey to purchase a new car had us interacting with 3 different Bud Clary dealerships. One thing that stood out to me was the consistency acr | Read Full Review2/25/2024 12:00:00 AM | Google
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★★★★★ Zina RodriguezThey got me in for an oil change, that I get 3 for the price of 2, which is great. They always kept you informed if other services are needed. They get you right in & out if waiting & they vacuumed my car out for all the fir needles. They are so friendly and kind. | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ C. W.Service center was outstanding! 5 star! Hope you get the gal that was set up in the old kitchen an office. In the 2 hrs i was there she complained to anyone who walked by about handling sensitive information and having customers 10 ft away. You're handling car prices not nuke codes lady. If you would have put 1/2 that much effort int | Read Full Review2/22/2024 12:00:00 AM | Google
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★★★★★ eLAYphant 206Great service and experience from my service advisor! | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ Stacey MarshPleasantly pleased doing business with Bud Clary in Auburn. My husband and I were in the market for a new truck. We didnt have high hopes due to friends past experiences. Surprisingly we had a fantastic experience. Everyone we met and dealt with were knowledgeable, professional and kind. The whole process from test drive to take hom | Read Full Review2/21/2024 12:00:00 AM | Google
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★★★★★ ZeusJust went in for an oil change. Jayman was the best. No exaggeration, some of the best customer service I've ever got. | Read Full Review2/19/2024 12:00:00 AM | Google
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★★★★★ Tracey DunnI just want to make this short and sweet... shout out to Khalil Rouzan, one of the sales rep. at the dealership for making me and my husband's experience pleasant as we had to wait entirely too long to complete our business with Bud Clary in Auburn with purchasing our vehicle. Because of Khalil I'm giving my experience a 5-star, a | Read Full Review2/17/2024 12:00:00 AM | Google
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★★★★★ Daisy GARCIAHorrible help at parts literally it's disappointing | Read Full Review2/12/2024 12:00:00 AM | Google
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★★★★★ Brad WesteringABSOLUTELY OUTSTANDING CARE AND CUSTOMER SERVICE FROM ETHAN! He communicated with me throughout my service while using his expertise and knowledge in solving the issues with my wife’s car! Shoutouts also to Marat (mechanic) and Mike (parts) who were a part of a team effort that helped bring a happy conclusion to the needs of our Je | Read Full Review2/8/2024 12:00:00 AM | Google
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★★★★★ Nila GriffinAs a millennial I never imagined myself having a dealership I’d be loyal to. I’m definitely of the shop around for the best deal crowd. Bud Clary Auburn has truly earned my loyalty. From sales to service, the customer service and education is top tier. I have had my fears of being taken advantage of, over charged, and manipulated by | Read Full Review2/4/2024 12:00:00 AM | Google
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★★★★★ Emmanuel benny quiroz Velázquez (Manny)TWO shady experiences I traded in my Jeep Renegade 2017 (bought from Clary's, with an improperly connected engine) second experience; 2020 Civic. After getting serviced on 1/16, my car has been scraping EVERY BUMP. lots of damage on the bottom of my car. Worst place ever. Nice to your face - god awful service. And DEFINITELY haven' | Read Full Review1/29/2024 12:00:00 AM | Google
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★★★★★ Beverly HanksGot in and out fast this time. Great communication as well! | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ A KIt’s been real and it’s been fun. But it hasn’t been real fun. My dealing with this dealership goes way back beyond current owners or managers. I use to work on Tom Matson Jr. Jeeps for him. I sent him a lot of business and he sent me a ton more than that. The new owners and managers, CSR’s, salespeople are plagued with the most comm | Read Full Review1/27/2024 12:00:00 AM | Google
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★★★★★ 48PlayGuitarThink you can fix this??? Gladiator Rubicon, 1,785 miles, not even due for an oil change. Care to explain??? | Read Full Review1/24/2024 12:00:00 AM | Google
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★★★★★ El Romeo ArabeGreat people good customer service friendly anunhelpful probably give them an excellent Ethan short service advisor he's one of the best people that I been dealing with for 3 years | Read Full Review1/23/2024 12:00:00 AM | Google
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★★★★★ Kimberly DecuireI have a 2017 Jeep Cherokee with water intrusion coming from around the front part of the car on both sides that trickles down to the floorboards. I called Bud Clary mid-December, got an appt for January 10th. January 3rd my car stalled. I didn’t know if it was from the water intrusion or what. I towed it home. Called Bud Clary of Au | Read Full Review1/22/2024 12:00:00 AM | Google
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★★★★★ Robert BarrowLee from bud clary helped me out alot with the frustrating situation through out the year of 23. From having multiple problems with my 2021 ram 1500 with just 42000 miles on it. From replacing the grill shutter to the over tighten oil plug that led to a Crack to replace it. | Read Full Review1/13/2024 12:00:00 AM | Google
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★★★★★ LucianaI do my car maintenance at Bud Clary Auburn over six year. They always provide fast, stress free and reliable service. | Read Full Review1/11/2024 12:00:00 AM | Google
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★★★★★ Laura WhiteI am one of those people who hates the car buying experience. For me, buying a car is like going to the dentist. The Bud Clary auto group changed that for me. The first place I went to was Bud Clary Chrysler. I was looking for a used car and the sales person, Paul, did his best to help me, but I couldn’t find the car I needed. Paul d | Read Full Review1/6/2024 12:00:00 AM | Google
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★★★★★ Kyler KingI came in with a hope of finding my next car. I will say I am far from an easy client to work with high wants and standards. The team I worked with made this process super easy. Luis, Stephan, and all others involved made this experience a spectacular one. Can confirm I will be a repeat customer, and love my new wrangler!! | Read Full Review12/31/2023 12:00:00 AM | Google
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★★★★★ ajcullitonGreat experience! They got my truck repaired correctly and promptly!! | Read Full Review12/27/2023 12:00:00 AM | Google
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★★★★★ James KessenichStephan was amazing! He was not pushing and definitely showed that he was listening to our needs and not just trying to make a sale from us. Stephan has been the most amazing car sales person I’ve ever experienced. We are definitely coming back! He made us feel like family ! | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Hailey DierOkay i’ve had this review sitting in my drafts for long enough. I would give 1 star but can at least say i am happy they did the bare minimum of what was required by them. where to begin… 2 weeks after buying a used car from here 3 different lights came on on our dash indicating there was something going on with our transmission. aft | Read Full Review12/23/2023 12:00:00 AM | Google
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★★★★★ Jacob LeanderNice people but beware, once they get your email, it doesn’t matter how many times you unsubscribe, they will never stop emailing you. | Read Full Review12/11/2023 12:00:00 AM | Google
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★★★★★ Heather SnyderWas told at last visit my water pump needed replaced. So I scheduled an appt with Ethan (advisor) a week later. I made the appt with the plan to wait for my vehicle. When I arrived my advisor was off and “in Hawaii”. I was told it would be twice as much as I was quoted the week before and it would take til 3pm. Mind you I arrived at | Read Full Review12/10/2023 12:00:00 AM | Google
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★★★★★ Val LozovskiyThis review is for service department for Bud Clary Jeep. In most cases with reviews I try to be a polite and put 4 or 5 stars even if the service was not excellent, but I try to be appreciated and helping people to develop their business. But I have to put 1 star in this case, because I was very frustrated after visiting this servic | Read Full Review12/7/2023 12:00:00 AM | Google
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★★★★★ Susan RyanI've had great service for my 2017 Jeep Wrangler Ltd | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ Edward DohertyThank you so much Bud Clary of Auburn !!! Your Dealership is Top-Notch ! Very comfortable interactions, great pricing, and customer service. Highly Recommended ! Thanks once again to Bud Clary Family ! | Read Full Review12/6/2023 12:00:00 AM | Google
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★★★★★ William LewisI had some.mortor work to be done Bud Clary honor my warranty and did a A1 job on van I am totally happy with the job that they did. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Camille LemkeSuper friendly and informative on my 90 ,000 mile check up. | Read Full Review12/4/2023 12:00:00 AM | Google
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★★★★★ Tamarek WrinkleKianni “KiKi”, Thomas, & Danny are the best staff in the world hands down. They made the process so smooth for me. Very helpful, very knowledgeable, very professional. & made the process fun and enjoyable! | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ David HamlinGahbage I will never buy another Chrysler or American car again. The car itself is ok except for the hundred of recalls. But the service department 100% dishonest and pretty rude. Not to mention the service folks leave ya car dirty with handprints and such | Read Full Review12/3/2023 12:00:00 AM | Google
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★★★★★ todd johnsonThey took special care of my trackhawk to make sure it was safe inside and not out in the parking lot where it could get door dinged. | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Dion GorhamWhere do I begin? My R/O initiated on 4/25 for a 2 head replacement of my engine under warranty. I didn't get my R/T Durango back for 5 1/2 months on 9/11. The warranty company paid them around 6k and I came out of pocket $870. After 6 months of time and nearly 7k given my engine light came back on yesterday 12/1 after being driven l | Read Full Review12/2/2023 12:00:00 AM | Google
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★★★★★ Ryan GulinStaff was friendly, professional, and easy to work with, I was able to negotiate a deal that I was happy with.Thanks bud | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Dale MorrisThe team was responsive to my needs and offered appropriate solutions where needed. | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ Randy ScalfBought my Subaru from them, was and am happy with car, trade in value, and overall sales. Went in for free oil change and tire rotation, driving along when hub cap flies off, not happy with service department, A month later, this place is trying to get me a knockoff hubcap, tried to talk to a person in charge but get either hung up | Read Full Review11/30/2023 12:00:00 AM | Google
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★★★★★ monique goodI'm always taking care of when I bring my truck in. | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Christopher HindMade a reservation on the website. Called to confirm the day before and it was not in their system. I still managed to get on the next day, so that is worth a star or two. However, I went in for a check engine light and came out with a dozen things that were recommended - $1200 - and that was the “minimum” list of three sets of recom | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Julius KambaleI am extremely dissatisfied with the level of customer service I received. I paid a substantial amount of $1,380 for the purpose of having all of my fluids changed, specifically the oil fluids. The service was not necessary, as the same problem reoccurred the following week. Despite this issue, the service provider refused to refund | Read Full Review11/28/2023 12:00:00 AM | Google
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★★★★★ Wendy AtwoodVery friendly and helpful. Jayman in the service department was great! | Read Full Review11/27/2023 12:00:00 AM | Google
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★★★★★ JamesStaff was helpful, friendly, and engaging. Work was completed in a timely manner. | Read Full Review11/24/2023 12:00:00 AM | Google
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★★★★★ Jailanna LeonardTHANK YOU STEPHAN T and Luis! After losing my Tuscon to theft and it being considered and total loss I'd been so frustrated. Stephan made the experience of getting my new car a breeze and. Bud Clary has some of the most amazing people! | Read Full Review11/22/2023 12:00:00 AM | Google
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★★★★★ Fei TangI had a very good experience with Bud Clary Auburn Chrysler Dodge dealer service department. Staff there are very nice and professional. And always try to do their best to get the problem solved. Way to go. | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Jeff PoschwattaNever trust or do business with Bud Clary Auburn Chrysler Dodge as after I purchased my 2002 Dodge 2500 pickup with FREE unlimited “lifetime” oil changes they have decided NOT to honor them anymore! I had a contract with them and they decided it’s not in their best interest and cost. I now will go out-of-my-way to discourage their bu | Read Full Review11/18/2023 12:00:00 AM | Google
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★★★★★ Garald DeakinsDuplicate key mis-cut and had to be re-ordered. Parts are expensive and there is an additional 3% (?) charge for using a credit card. Once the 2nd key arrived, it was quickly programmed and tested. Staff was polite and professional. Would have given 4-5 stars in original duplicate key had been cut correctly and informed in advance of | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Nadja StansberryI was not happy at all with the service that day! I had to wait three hours when I had a appointment for 9 o’clock to get a simple oil change. And all they said was sorry and gave me 3 Brown Bear car wash, which that was not a value for me at all. | Read Full Review11/17/2023 12:00:00 AM | Google
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★★★★★ Matt BurchWas immediately greeted before I got to the service office. The service writer was very professional, had a big smile and felt like she genuinely wanted to meet all my needs. I'd use you guys permanently if I wasn't so far away on Hood Canal. | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Carol AndrewsThe work performed and the service was fine. Not happy at ALL about how long it took me to get an appointment. Due to the two plus month wait, my vehicle was paid off and consequently my warranty expired so now I had to pay out of pocket for all repairs. Repairs that were clearly mfg. issues and to no fault of mine, Bud Clary Did no | Read Full Review11/16/2023 12:00:00 AM | Google
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★★★★★ Cooking wuth gun powderI always received good service from Bud Clary in Auburn. They have worked well with me. I love my Jeep Grand Cherokee. | Read Full Review11/14/2023 12:00:00 AM | Google
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★★★★★ David GoethalsExcellent job with great communication. | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ kiki capreeAlso great service and customer care! | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Randy ScalfBought my Subaru from them, was and am happy with car, trade in value, and overall sales. Went in for free oil change and tire rotation, driving along when hub cap flies off, not happy with service department | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ John ParisiI signed up for Clary service because it was a good value for 3 oil changes and tire rotations. HOWEVER, I just learned their labor rate is $245.00 per hour! Other dealers are in the $165/hour range including BMW. You have forced me to find another dealer, to work on my 2 Ram pick-ups. | Read Full Review11/12/2023 12:00:00 AM | Google
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★★★★★ Steve NguyenThanks for being really helpful and answering my service related questions, Ethan! | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ Adam DalgleishShoddy service experience every time | Read Full Review11/11/2023 12:00:00 AM | Google
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★★★★★ junior “Yo Mesmo” cornejoIf I could I’d give yall a 3 1/2 star review little close to 4 that’s cause ur price at the end of everything it’s marked up almost 50% of the asking price your service department is atrociously, never available. Leave several messages in the past never returned my call until I pulled in with the vehicle. You guys sold me and my wife | Read Full Review11/7/2023 12:00:00 AM | Google
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★★★★★ lavar rogersGreat service and friendly staff. Hands down YOU GUYS ?? | Read Full Review11/6/2023 12:00:00 AM | Google
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★★★★★ noel penningtonOil change and warranty service. They did a good job with service and communication. | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Katie KurzOk we had some issues when we bought our car, but was going to overlook them since in the end it all turned out alright. BUT I just went to change our FOB battery and they had put the wrong battery in there and it's all smashed up - no wonder it only lasted a year. I stood there while they changed it because it didn't work when they | Read Full Review10/31/2023 12:00:00 AM | Google
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★★★★★ Greg SwentPoor service again.....don't recommend bud clary | Read Full Review10/29/2023 12:00:00 AM | Google
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★★★★★ Patrick PabonCustomer service was great. Waiting room was adequate. Wait time was quick and vehicle was taken care of well. | Read Full Review10/27/2023 12:00:00 AM | Google
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★★★★★ Danielle WadleyStephan was amazing at listening to what I asked for. He made this process simple and got me exactly what I wanted. I highly recommend ?? | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ e l i z a b e t hSiempre son muy amables y entienden mis necesidades. Cada persona me trata como familia y me explica todo lo que necesita mi carro sin ocultarme i exagerarme nada. Muchas gracias!!! | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ GaryAs always excellent service. prompt, efficient and effective. | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ kelly mcintoshGreat service and facilities | Read Full Review10/26/2023 12:00:00 AM | Google
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★★★★★ Gene FearnThis review is for a service i had done on 3/2022 I took my 2018 Ram 2500 Cummins in for some warranty work. Dropped off truck in the morning figuring the issue would atleast be diagnosed by the end of the day. Not only it hadn't been diagnosed I was told from the 1st service person they were waiting for authorization as to whether i | Read Full Review10/24/2023 12:00:00 AM | Google
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★★★★★ Michelle & Peter WilkinsQuick, responsive, and very courteous. | Read Full Review10/21/2023 12:00:00 AM | Google
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★★★★★ YATIN PATILI wish I could 0 stars. This place is joke in the name of service. They don’t have experienced techs. They DO NOT FOLLOW DODGE SERVICE STANDARDS AND PROCEDURES. Any reply and actions to resolve my issues, the mess you guys created ????? Where is the owner or sales manager??? I have reported fraud and scam business to the attorney gen | Read Full Review10/20/2023 12:00:00 AM | Google
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★★★★★ KevinI am very pleased with the staff at your auburn office ,especially the personal attention Greg Carter gave me and my wife. | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Astrid CMThis business is SCAM they spoiled my car’s transmission and no taking responsibility for it. Such a disappointment If I could I would give them 0 starts. | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Yatin PatilSCAMMERS SCAMMERS SCAMMERS!!!!!!!!!! STAY AWAY FROM THESE GUYS!!!!!! BIG TIME SCAMMERS. Guess what these people don’t know how to do replace a transmission on 2017 DODGE DURANGO GT. 3/2023 they changed my transmission with a mopar re Manufactured transmission. Guess what as per mopar and dodge standard practice they were supposed to | Read Full Review10/19/2023 12:00:00 AM | Google
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★★★★★ Lizbeth GarciaThe service was so fast. Thank you. | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ eric allenI originally visited to inquire about the vehicle purchase after lease end. After the pros and cons and the trust from past lease of same vehicle. After the three dings to my credit report with one finance company I left with a purchase 7 year contract and 13,000.00 finance charges with almost 600.00 monthly payments due to a host of | Read Full Review10/18/2023 12:00:00 AM | Google
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★★★★★ Shane MetzLee as always is awesome and very helpful and knowledgeable about helping me with all my Jeeps issues. | Read Full Review10/18/2023 12:00:00 AM | Google
