About Rainier Dodge Inc
Rainier Dodge Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.Dealer Conveniences
- Shuttle Service Available
- We Offer Rentals
- Free WiFi
- We Have Early Bird Hours
- We Offer Mopar Accessories
- We Offer Mopar Performance Parts
- Certified Technicians
Call (360) 339-8134 today to schedule your next appointment.
Our technicians at Rainier Dodge Inc are ready to help you!
Rainier Dodge Inc is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:- Next Available Bay Service: Members are always first in line for maintenance and repair work
- Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
- Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
- Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Rainier Dodge Inc today at (360) 339-8134 to learn more
-
★★★★★ Jay GarrowThe service at Rainier Dodge is absolutely fantastic. The Customer Service representative Roberto, took very good care of me when I brought in my Dodge Ram 1500 for an oil change. The price ended up being less than the estimate which really Was a pleasant surprise. The price was less than smaller independent shops around Olympia. Sh | Read Full Review5/27/2025 12:00:00 AM | Google
-
★★★★★ Thien PhamExcellent service—no hassle, no pressure. The work was completed on time, and if anything needed fixing, a quick text and approval was all it took. It was that easy. | Read Full Review5/23/2025 12:00:00 AM | Google
-
★★★★★ Cathi Guilford KestersonShout out to my car salesman Sean, F&I Manager Efren Manager, Donnie & everyone else at Olympia Rainier Dodge for making my car decision such a breeze with zero pressure!! From the time we walked in to leaving & even now Sean makes sure to check in on me due to recently loosing my husband & being forced to make decisions on my own. S | Read Full Review5/23/2025 12:00:00 AM | Google
-
★★★★★ John CraighillExperience was easy to book, prompt work on my truck, finished job timely. Also told me about mechanical concerns and estimates to diagnose them. Cleaned my truck before I picked it up. | Read Full Review5/21/2025 12:00:00 AM | Google
-
★★★★★ JoannaSuper professional & friendly. Great service! Definitely recommend Rainier Dodge! | Read Full Review5/18/2025 12:00:00 AM | Google
-
★★★★★ Dawna Hansen-MurrayWe had a check engine light come on so we swung into Rainier Dodge without an appointment. They got us in and kept us up to date on the fix. They also worked great with our outside warranty company to make sure as much as possible was covered. I highly recommend their service department. Thanks Bryan for all your help and professiona | Read Full Review5/17/2025 12:00:00 AM | Google
-
★★★★★ Nick_shanksGreat customer service, effective communication and willing to do what it takes to make a deal work. True sales professionals with the family environment, vehicle was completely detailed and serviced with care before it left the lot | Read Full Review5/17/2025 12:00:00 AM | DealerRater
-
★★★★★ Travis SharpFantastic place to buy a vehicle. Sean and the team made the entire experience great. Would recommend to anyone looking for their next vehicle. I will only be doing business here in the future | Read Full Review5/16/2025 12:00:00 AM | Google
-
★★★★★ Diana GrunowI was very pleased with Bryan and how he explained and worked my mini van window issue. The back windows would not open and he worked the problem and also worked with my extended care folks. I was very pleased with his work and helpfulness. And would be more than happy to recommend him in the future. | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ BrittanyI’ve been taking my truck here for service since moving to WA a year ago. Something costly broke so my husband decided it was time to get into a new vehicle. Quintin was our salesman and he made the whole buying process enjoyable. He listened to all of my needs and helped us make the right decision. We never once felt pressured to se | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ Melan SalasGreat service and hospitality from Rainier Dodge! | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ Pat SarmentoThank you! My experience with the service department was excellent. | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ Robin PhillipsPrompt, courtesy shown at every step, felt respected, recommend to anyone | Read Full Review5/14/2025 12:00:00 AM | Google
-
★★★★★ Maurice SchouvillierVery professional did a great job. My truck is driving like new again. | Read Full Review5/13/2025 12:00:00 AM | Google
-
★★★★★ Allen HornbackExcellent and timely service. | Read Full Review5/13/2025 12:00:00 AM | Google
-
★★★★★ The S ManService department did a great job. I happy that this is my dealer. | Read Full Review5/8/2025 12:00:00 AM | Google
-
★★★★★ Tyler JonesGabe helped me find thePerfect truck and a very good price about 10,000 below. MSRP made it very easy With no hassling. He has very high emotional intelligence Great guy | Read Full Review5/7/2025 12:00:00 AM | Google
-
★★★★★ Chuck RiceEasy and accommodating for my needs. I would highly recommend going here. | Read Full Review5/6/2025 12:00:00 AM | Google
-
★★★★★ Holli RileyEddie was an excellent person to find a new car with. He listened to us about the car we desired and found the perfect one. We named our car Dynamo and love it! Eddie is the perfect person to do business with, as is Rainer Dodge. You can't go wrong. | Read Full Review5/6/2025 12:00:00 AM | Google
-
★★★★★ Christian IsenburgDO NOT go anywhere else other than rainier dodge to get yourself a vehicle my guy Quientin over there is the man! He will literally spend days trying to get you in the perfect vehicle and the finance team kick butt they they spent 3 days gettin me a deal together for my truck they did not give up love this place and will forever buy | Read Full Review5/5/2025 12:00:00 AM | Google
-
★★★★★ Chassan HassanAlways happy with service! Roberto is helpful and good customer Svc. | Read Full Review5/4/2025 12:00:00 AM | Google
-
★★★★★ Kyle Tomko*Edit* Donnie and Gabriel ended up finding me the perfect truck!! Happy to do business with them!! Even tho the truck I wanted to purchase was already sold...I can't say enough of how helpful Gabriel and the sales manager Donny were to try and accommodate me..2 of this nicest people I have dealt with in this search for a new vehicle | Read Full Review5/3/2025 12:00:00 AM | Google
-
★★★★★ Jennifer WhislerI purchased a 2025 dodge Hornet ?? and I am so happy with the service I needed to bring in for a computer recall I was sick they came and picked up my vehicle and left me with a rental then drove my car back amazing service ???????? | Read Full Review5/1/2025 12:00:00 AM | Google
-
★★★★★ Cody FranzenGreat experience. Patrick, the shuttle driver, was awesome! He agreed to work late just to accommodate my work schedule for pickup. I owe him a coffee. Thank you!! | Read Full Review5/1/2025 12:00:00 AM | Google
-
★★★★★ cory malinakEllyn was great to work with. Very happy they fit me in to the schedule. Very happy compared to other dealers I went to. | Read Full Review5/1/2025 12:00:00 AM | Google
-
★★★★★ Jazmine Leahi LedezmaMy husband & I have been looking for a truck for awhile but have been hesitant based on previous experiences with other dealerships pressuring us until we came here. Gabriel was very patient, knowledgeable & transparent about everything from all trucks we looked at to the entire buying process. We also appreciated that we didn’t feel | Read Full Review5/1/2025 12:00:00 AM | Google
-
★★★★★ Edward CesoliniRainer Dodge is the only place I bring my truck to. Great service and friendly staff. Normally use Brian but today was Roberto and Ellen. Both did an excellent job. | Read Full Review4/27/2025 12:00:00 AM | Google
-
★★★★★ Alan StaffordKiller service! Nice professional folks! | Read Full Review4/27/2025 12:00:00 AM | Google
-
★★★★★ Troy TrocanoBig Promises. Zero Integrity. My Rainier Dodge Reality Check. If I could give zero stars, I absolutely would—without hesitation. I purchased a 2010 Ram 2500 from Rainier Dodge on March 2, 2024, with just over 77,000 miles on it. I bought it in good faith, trusting that a reputable dealership would stand behind what they sell—especi | Read Full Review4/27/2025 12:00:00 AM | Google
-
★★★★★ Greg BrownGreat and fast service for the oil change on my Ram 1500. The staff were friendly and helpful. | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ Kyle TomkoEven tho the truck I wanted to purchase was already sold...I can't say enough of how helpful Gabriel and the sales manager Donny were to try and accommodate me..2 of this nicest people I have dealt with in this search for a new vehicle. | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ Troy TrocanoBAMBOOZLED – $30K Truck, $6K Repair, and Zero Accountability from Rainier Dodge By far the worst vehicle purchase I’ve ever made. If I could give zero stars, I absolutely would—without hesitation. I purchased a 2010 Ram 2500 from Rainier Dodge in March 2024, with just over 77,000 miles on it. I bought it in good faith, trusting tha | Read Full Review4/25/2025 12:00:00 AM | Google
-
★★★★★ AllenRainier Dodge has been very helpful, Brian the service guy is awsome, he answers all my questions , first dealership I left feeling really good about the work thats has been done on my truck | Read Full Review4/23/2025 12:00:00 AM | DealerRater
-
★★★★★ Troy Trocano*BAMBOOZLED* $30K Truck, $6K Repair & No Accountability from Rainier Dodge If I could give them a zero star review I absolutely would without hesitation. I purchased a 2010 Ram 2500 from Rainier Dodge not too long ago with just over 77,000 miles on it. I bought it in good faith, trusting that a well-known dealership like Rainier D | Read Full Review4/23/2025 12:00:00 AM | Google
-
★★★★★ Jay RainerWhile in for warranty work my wife's car per the service manager was parked by a staff member very close to a white Jeep wagoner and when we picked it up there was a pretty severe scratch of white on my wife's bumper. I was advised by the general manager that I need to file a claim with my insurance and they wouldn't be taking respon | Read Full Review4/23/2025 12:00:00 AM | Google
-
★★★★★ Marcia AgostoThe service overall was great, but what truly stood out was the shuttle service—and especially the driver, Patrick! He is hands down the nicest, most polite, and reliable shuttle driver I’ve ever encountered. His professionalism and warm demeanor made the experience even better. Patrick deserves recognition for going above and beyond | Read Full Review4/22/2025 12:00:00 AM | Google
-
★★★★★ Theresa GinnThey always take great care in providing service. | Read Full Review4/19/2025 12:00:00 AM | Google
-
★★★★★ AwThese guys are the best! I have had issues with my vehicle that 2 other neighboring dealerships couldn't figure out the problem, but not these guys they have seen this thru all the way. Great job on hiring great people! | Read Full Review4/18/2025 12:00:00 AM | Google
-
★★★★★ Ashley ChristensenHelpful and clear communication throughout the process | Read Full Review4/11/2025 12:00:00 AM | Google
-
★★★★★ RickyMilitary friends I do not recommend. They will not shuttle you to post, will not call and give updates, and with two children 5 year old and a 1 year old without a vehicle for 10 days and no loaner vehicle is unacceptable. The customer service needs work. Horrible customer service, needed to take my truck in for warranty work (oil l | Read Full Review4/10/2025 12:00:00 AM | Google
-
★★★★★ germain mccullahHad great service and got all my questions and concerns answered. | Read Full Review4/9/2025 12:00:00 AM | Google
-
★★★★★ Michael RothDon’t go to this dealership. Worked a deal with a salesman named Sean on a Range Rover, but then when his financing sent the deal to my bank, they added on gap insurance and a warranty that I did not request. They’re dishonest people, do not shop here. | Read Full Review4/9/2025 12:00:00 AM | Google
-
★★★★★ Penni Arnott****Go see GABE at Rainier Dodge**** I have never liked the car buying process, but Gabe changed my mind. Absolutely no pressure sales. Very respectful. Honest. Knowledgeable. Great communicator. The finance department was great to work with as well. Overall an incredible car buying experience. | Read Full Review4/5/2025 12:00:00 AM | Google
-
★★★★★ GianCarlos SagardiaThank you to Rainier Dodge of Olympia. Second time bringing in my truck and the service was excellent. The service department was great on communicating all that was wrong with my truck and providing realistic timelines for parts that needed to be ordered. I was kept in the loop on all the happenings/updates. They truly took care of | Read Full Review4/2/2025 12:00:00 AM | Google
-
★★★★★ Ludwig NERPELBryan and Elle are matter of fact professional taking care of my concerns. Thank you | Read Full Review4/2/2025 12:00:00 AM | Google
-
★★★★★ C QThey were friendly and informative. They took care of my needs. I am very pleased with the service I received. | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ George GossI like how quality of work that Dodge does. I always go there for the oil change and maintenance type work. Although when they wash the car it doesn't look like they are putting much effort into it. | Read Full Review4/1/2025 12:00:00 AM | Google
-
★★★★★ Kurt KruegerEverything went fine. Repair could have been quicker. Shuttle service was excellent. Customer service was excellent. | Read Full Review3/29/2025 12:00:00 AM | Google
-
★★★★★ MEveryone is very nice and approachable. Ive been to too many dealerships to recall in my life and of all the car purchases I’ve made, this was probably the best experience Ive had. I had an unusual issue w the truck after purchase (not on their end, resolved now) and so I can also say the service department is great as well! Easy t | Read Full Review3/28/2025 12:00:00 AM | Google
-
★★★★★ Joshua TallieMy wife brought my RAM in for an oil change and she was provided efficient service with a follow-up for additional optional maintenance. | Read Full Review3/22/2025 12:00:00 AM | Google
-
★★★★★ Rob PanowiczOutstanding service by a friendly and professional team | Read Full Review3/20/2025 12:00:00 AM | Google
-
★★★★★ Bruce JohnsonAble to get a timely appointment for service. The work was accomplished quickly and professionally while we waited. Friendly, accommodating and knowledgeable staff ensured our satisfaction. Very pleased with our transactions at Rainier Dodge. | Read Full Review3/20/2025 12:00:00 AM | Google
-
★★★★★ Steve SchellScheduled my first service appointment for a recently purchased vehicle. Bryan was extremely helpful in answering questions and getting things set up. I appreciated the automated app when I signed up for text messages for real time updates. The free shuttle service was also great. The service took somewhat longer than expected, | Read Full Review3/17/2025 12:00:00 AM | Google
-
★★★★★ Lesley “LillyBostonItalian508” HAlways does an excellent job! I will continue to bring my car there no matter what. Thanks Rainer Dodge! | Read Full Review3/15/2025 12:00:00 AM | Google
-
★★★★★ Terrilee DeweyWhat a great experience! Scheduling by text was so so easy with Ellyn! She was Awesome and made our first appointment stress free! Taking the shuttle to the mall with Patrick was a blast and the shop was done way faster than we expected!! These guys are fantastic and we won’t go anywhere else! | Read Full Review3/14/2025 12:00:00 AM | Google
-
★★★★★ Jimmy OsborneMy service experience with Rainier Dodge was very good. They were responsive with me and provided exceptional customer service. I had left an earlier review of a prior service in which I was not kind. After my second service experience I realized that my first impression was not correct. They did such a good job that I will always us | Read Full Review3/14/2025 12:00:00 AM | Google
-
★★★★★ Mathius ScarboroughI was looking for a car for over a month, searching marketplace, the list, and newspapers. I wasn't going to the dealerships thinking there was no way i could afford something from them, but after so much time with no luck i decided to try. Most places just walked away after learning how bad my credit was and how little I had to w | Read Full Review3/14/2025 12:00:00 AM | Google
-
★★★★★ Heidi MitchellWe had Bryan as our associate up front. He was kind, friendly and very knowledgeable. The fixed the factory recall on our vehicle at no cost of course, but also did a free inspection and found numerous things needing attention, some we weren't aware of. He printed it all out for us as well. We added on an oil change and to my surpri | Read Full Review3/12/2025 12:00:00 AM | Google
-
★★★★★ Jaime WilliamsAfter our jeep was towed in, Brain in service helped us with a service and repair. He went above and beyond to assure that our vehicle was repaired as soon as possible! Couldn’t have been more satisfied. Thanks guys. Will return for further services! | Read Full Review3/10/2025 12:00:00 AM | Google
-
★★★★★ George GuibersonIt was fast and pleasant the young man at counter was ez to talk to. | Read Full Review3/8/2025 12:00:00 AM | Google
-
★★★★★ David GaringerThey were very courteous and helpful with information on the repairs and listened to all my concerns. They also started working on my vehicle right away and finished the same day. | Read Full Review3/8/2025 12:00:00 AM | Google
-
★★★★★ William FineGabe McGhee Was by far the best experience I’ve had buying cars .He was super professional and knowledgeable, Wasn’t pressuring me into anything and worked super hard to get to the price I could afford . Also super military and veteran friendly! Highly recommend this company for purchasing your next vehicle. | Read Full Review3/5/2025 12:00:00 AM | Google
-
★★★★★ efrengonzoWhat a great place to do business! Ellyn in service took really good care of me and was on top of it. She made me feel comfortable and confident with the process. I will go back again! | Read Full Review3/1/2025 12:00:00 AM | Google
-
★★★★★ Paul ValentineMy Ram had a recall and Ellen in the service department was great at keeping me informed and updated on the status of the repair. Great communication!! | Read Full Review3/1/2025 12:00:00 AM | Google
-
★★★★★ Steve MessmanQuicker than I expected. Great customer service. | Read Full Review2/27/2025 12:00:00 AM | Google
-
★★★★★ Mike PattAnother excellent visit at Ranier. They fixed a software glitch under warranty. Found another I didn’t even know I had and corrected that. Simply stated… quality work, on time, with great communications. | Read Full Review2/27/2025 12:00:00 AM | Google
-
★★★★★ John SmithExcellent service were able to find my hard to find out a date parts and fix the vehicle in a timely manner thank you very much | Read Full Review2/27/2025 12:00:00 AM | Google
-
★★★★★ K BBrought my truck in for a check engine light. Service dept says it’s the fuel filters, which I believe is why. I’m more than capable to do the filters myself since I’ve done them before. Told them I’ll just get the filters from the parts dept, they mentioned I should do the air filter also. Went to parts dept and the guy went and got | Read Full Review2/26/2025 12:00:00 AM | Google
-
★★★★★ Brittany SullivanIf I could give zero stars I would. These guys had no idea what they were doing. Instead they drove the truck around about 100 miles in 1 week trying to figure out the problem. My husband told them exactly what he thought it was but was unable to fix it himself. We ended up taking it to a different mechanic after spending over $600 f | Read Full Review2/22/2025 12:00:00 AM | Google
-
★★★★★ Terry GrahamAll of the service staff with whom I interacted were knowledgeable and very friemdly and gracious! The same for Patrick the shuttle driver! | Read Full Review2/21/2025 12:00:00 AM | Google
-
★★★★★ John WynneI purchased a new vehicle with Rainier Dodge and everything (service and price paid), has been a 5 star rating except today with the lack of support from the manager Casey Johnson. The 24 Laramie I purchased indicated it had a 33 gallon fuel tank. After filling it up from empty for the first time it only held 28 gallons. When I cal | Read Full Review2/21/2025 12:00:00 AM | Google
-
★★★★★ travis robertsGreat sales team and great service all around | Read Full Review2/20/2025 12:00:00 AM | Google
-
★★★★★ Bryan LawrenceI get my car serviced once a year and they've always been really good. I didn't realize it. The tires need to be rotated but they were and they did it for me. Cost of everything was less than what I had expected so I was very pleased with the work they do and the cost b | Read Full Review2/19/2025 12:00:00 AM | Google
-
★★★★★ Jonathan CartwrightI purchased a 2017 Dodge Journey.I paid above KBB value, expecting a completely functional, reliable vehicle. When I drove it off the lot in below freezing temperatures, it was only blowing cold air. I assumed it would warm up. 10 minutes down the road, it hadn’t changed, so I pulled over and called the sales person. The service | Read Full Review2/18/2025 12:00:00 AM | Google
-
★★★★★ Michael sytsmaTook my van in for possible transmission issues. The staff was cery polite and helpful. | Read Full Review2/14/2025 12:00:00 AM | Google
-
★★★★★ Philip PetersEstimate was misleadingly low, there were no updates during a 3 hour wait, and the interior of my vehicle smelled of diesel fuel afterwards. | Read Full Review2/12/2025 12:00:00 AM | Google
-
★★★★★ Ronald WestmanReceived great customer service from Rainier Dodge during my last visit. My only feedback is that early on in my appointment all communication was by telephone, which was great. When my truck was finished with service, the communication was by email which I did not see soon enough to go pick up the truck that same day so I had to wai | Read Full Review2/11/2025 12:00:00 AM | Google
-
★★★★★ Laura BalbiEasy to schedule & great communication on work, timing & price. | Read Full Review2/5/2025 12:00:00 AM | Google
-
★★★★★ SofiapaluGreat customer service experience and great team. My experience was amazing and they called on time. | Read Full Review2/4/2025 12:00:00 AM | DealerRater
-
★★★★★ Patricia Van LieropEllen did a great job to rebook us after I book us at wrong location. What a pleasure. Great experience and job with recall team. | Read Full Review1/31/2025 12:00:00 AM | Google
-
★★★★★ adam.bonoVery friendly staff and also helpful. They kept in touch throughout the whole process. Would highly recommend | Read Full Review1/29/2025 12:00:00 AM | DealerRater
-
★★★★★ Shaneeke EdwardsDo Not Recommend!!!! I had a terrible experience with this service center while preparing to PCS overseas. I brought my car in for an AC check and was assured it would be ready by my turn-in appointment date. After days of no updates, I learned they needed to order parts at my expense, which caused me to cancel my turn-in appointmen | Read Full Review1/27/2025 12:00:00 AM | Google
-
★★★★★ Hailey FlynnIf you’re thinking about buying a car from here, do it! We have now bought two USED vehicles from here and have had an amazing experience (that’s why we came back for a second!). The staff is amazing, special thanks to Jake, Gabe, and Efran. you can tell this is a company who will do all they can to make sure you get the car you want | Read Full Review1/25/2025 12:00:00 AM | Google
-
★★★★★ Evan DahlkeWas very thankful that they were able to fit in my truck repair in a timely manner. | Read Full Review1/24/2025 12:00:00 AM | Google
-
★★★★★ Vonda RogersI'm giving this three stars because you did great service and you were quick and efficient but I got two dents on my passenger side fender that we're not there before I took it in I do already have damage on that fender but you could not see it until you are actually standing on the passenger side and now from the front of my vehicle | Read Full Review1/24/2025 12:00:00 AM | Google
-
★★★★★ Honey HeavenBryan in the service department was great! My only complaint is it took two months to get a recall part that no other dealership wanted to share. I had to cancel my winter Sunbreak in Florida related to Dodge unavailability of required part! Loved having a Dodge up until now! | Read Full Review1/23/2025 12:00:00 AM | Google
-
★★★★★ Leonard DeLongBeen going here for years and I will keep going back. | Read Full Review1/19/2025 12:00:00 AM | Google
-
★★★★★ Jeff PerrigoI had a great experience purchasing a used vehicle from Rainier Dodge, which I find to be very rare in this industry. The salesperson (Gabe) was excellent to work with, as was the sales manager and the business manager. The vehicle was honestly advertised and Rainer Dodge didn't try to tack on a bunch of add-on fees like other deale | Read Full Review1/17/2025 12:00:00 AM | Google
-
★★★★★ mary goodwinVery courteous service From Brian service in the service department! | Read Full Review1/17/2025 12:00:00 AM | Google
-
★★★★★ Rose Cisneros SanchezUpdate; Second time I’ve had my vehicle serviced here. They did a wonderful job and even called the a few days later to see how things were going. They got my car in and out in an hour with a wash included. Great service and wonderful people! You will not be disappointed! ?? Original post; First timer here! I went in today for an oil | Read Full Review1/15/2025 12:00:00 AM | Google
-
★★★★★ GianCarlos SagardiaRainier Dodge of Olympia was wonderful. The service department was great on communication and keeping me up to date on all that was happening with my truck. They truly took care of me, and was willing to work around my schedule. 5 stars across the board. Special thank you to ELLYN BURRISS from the service department, she was truly wo | Read Full Review1/14/2025 12:00:00 AM | Google
-
★★★★★ Shauna HoffExcellent customer service, extremely knowledgeable and friendly! | Read Full Review1/14/2025 12:00:00 AM | Google
-
★★★★★ Terry SetterService at Rainier Dodge is very organized and professional. They are pleasant and have a good reputation in my city. I had them change the transmission fluid in my eight speed ZF transmission. I know that the fluid for that transmission is very expensive, but I was surprised to see a $240 parts cost for “FLUID 8“. This would mean th | Read Full Review1/14/2025 12:00:00 AM | Google
-
★★★★★ James WilkinsThey are very honest. Recommended parts for a repair but upon further inspection they weren't needed. No upselling. | Read Full Review1/9/2025 12:00:00 AM | Google
-
★★★★★ Jon DI brought in my 2015 Ram for servicing and to identify the source of a water leak in the cab. Bryan, the Service Advisor I worked with, was extremely communicative and responsive throughout the process. I’ve been bringing my truck here for service over the past three years and have always had a great experience. Big thanks to Bryan a | Read Full Review1/9/2025 12:00:00 AM | Google
-
★★★★★ Double H HeadquartersY’all are some of the most helpful people ever! Thank you for the great service! | Read Full Review1/8/2025 12:00:00 AM | Google
-
★★★★★ Tony PeppardI have a lot of trust in Rainier. Dodge they have never steered me wrong always very helpful | Read Full Review12/27/2024 12:00:00 AM | Google
-
★★★★★ Michael BurlGreat friendly service, Ellyn was awesome, she went out of her way to make sure my truck was taken care of. | Read Full Review12/22/2024 12:00:00 AM | Google
-
★★★★★ Jack YangI had an excellent experience working with this dealership. I was in the market for a new vehicle and filled out an online form. Gabriel promptly reached out to me and was incredibly responsive throughout the entire process. He went above and beyond to secure the best possible deal. Since my new car is a manual transmission, he even | Read Full Review12/20/2024 12:00:00 AM | Google
-
★★★★★ pat tEllyn was great as my service advisor. Patrick was also awesome as my service driver. All staff knowledgeable and friendly! Happy holidays | Read Full Review12/19/2024 12:00:00 AM | Google
-
★★★★★ Veronica DivisWorking with Rainer Dodge was a great experience. I have never worked at a dealership that for you they signing the paper work so fast! Our salesman Gabe was great 10/10 recommend working with him. | Read Full Review12/16/2024 12:00:00 AM | Google
-
★★★★★ Clyde DillmanUp front and honest even though car repair is expensive | Read Full Review12/16/2024 12:00:00 AM | Google
-
★★★★★ Stephen AngExcellent service from a cohesive team! | Read Full Review12/13/2024 12:00:00 AM | Google
-
★★★★★ bill tiff hargisUpdate. We have had our truck for 8months and while on a road trip one of our rear dually center caps fell off somewhere. I have called numerous times to the service department and left a few voice mails. I received one call back and they left a voice mail for a different part than what I called about. The parts department just hun | Read Full Review12/13/2024 12:00:00 AM | Google
-
★★★★★ Glenn BlevensDid the work very fast and did a great jo b as well | Read Full Review12/8/2024 12:00:00 AM | Google
-
★★★★★ Greg SnodgrassVery understanding and professional. My car has been a headache and they continue working on finding the problem and fixing it. | Read Full Review11/27/2024 12:00:00 AM | Google
-
★★★★★ marybethmcmorrisExtremely courteous and attentive. They even did a follow up call the next day after servicing my vehicle. | Read Full Review11/27/2024 12:00:00 AM | DealerRater
-
★★★★★ mack.mailosExcellent and quick around for the service provided by both the receptionist and the person who performed the oil change. | Read Full Review11/26/2024 12:00:00 AM | DealerRater
-
★★★★★ Windy PanzoThey took care of everything I needed and were honest and friendly and gave me good service. They didn’t charge me for my service and I really appreciate that | Read Full Review11/24/2024 12:00:00 AM | Google
-
★★★★★ Susie LaPalmCommunication was good and they went the extra mile to validate a recently transferred extended service contracts was in place and could be used to cover some of the repairs being performed Thanks! | Read Full Review11/24/2024 12:00:00 AM | Google
-
★★★★★ John PridmoreCame in for a recall item and an oil change. All went well until the next day and I had to get to work. Truck went into limp mode just before getting on the freeway. Barely got home. Had to get into work so had to ride my motorcycle in the rain which I had just detailed and put in storage for the winter, not happy about that. Then ha | Read Full Review11/24/2024 12:00:00 AM | Google
-
★★★★★ Ivan YoderEllyn in service is absolute gym she helped me every step of the way and I couldn't be happier. | Read Full Review11/12/2024 12:00:00 AM | Google
-
★★★★★ Christopher weedmarkGreat people I drive from aberdeen to rainer dodge for my services. This was my review before today November 9th when I had a chance to pick up my truck from service due to a bad battery and they can't take my payment or give me my truck back this is insane I can't believe they can't even give me my truck not even kc could help me. T | Read Full Review11/9/2024 12:00:00 AM | Google
-
★★★★★ Janet LeMayRoberto was a pleasure to work with. Very professional and helpful | Read Full Review11/5/2024 12:00:00 AM | Google
-
★★★★★ John GroveEllen was fantastic to deal with. The service was exceptional. Future service recommendations were delivered without pressure. You guys rock! | Read Full Review11/2/2024 12:00:00 AM | Google
-
★★★★★ Leinanei AboenI brought my car in for service and oil change. Roberto was my technician and was very helpful. | Read Full Review11/2/2024 12:00:00 AM | Google
-
★★★★★ briannicholsFriendly and courteous service! | Read Full Review11/1/2024 12:00:00 AM | Google
-
★★★★★ Tom McNallyFriendly, courteous, knowledgeable and professional. | Read Full Review10/31/2024 12:00:00 AM | Google
-
★★★★★ James WeberAwesome dealership, very professional,I would not go anywhere else. | Read Full Review10/31/2024 12:00:00 AM | Google
-
★★★★★ Sharon HiltyService Department has a professional staff and delivers quality service. Very good at communicating the status of your vehicle. | Read Full Review10/30/2024 12:00:00 AM | Google
-
★★★★★ Don ClaycombVery helpful, efficient, and friendly! I always enjoy and appreciate the service provided. | Read Full Review10/26/2024 12:00:00 AM | Google
-
★★★★★ Todd BunceLynn was excellent!made sure everything was taken car of with my extended warranty, great loaner truck,everything fixed in a timely manner. Nothing negative to post!Rainier Dodge has always treated me well! | Read Full Review10/26/2024 12:00:00 AM | Google
-
★★★★★ bill tiff hargisUpdate. We have had our truck for 8months and while on a road trip one of our rear dually center caps fell off somewhere. I have called numerous times to the service department and left a few voice mails. I received one call back and they left a voice mail for a different part than what I called about. The parts department just hun | Read Full Review10/16/2024 12:00:00 AM | Google
-
★★★★★ Mike HermonKind of ridiculous that I received one invoice for one price the day I dropped off the rig. Got another invoice for a different price after rig was done. I never change anything and the rig was in there for recall work. As part of the recall the oil needed to be changed to measure oil consumption. I had to pay for the oil change. Two | Read Full Review10/14/2024 12:00:00 AM | Google
-
★★★★★ Barbara HaggertyWe had the best experience at Rainier Dodge of Olympia with Simon. I was getting my 300S serviced and overheard there were some new Dodge Ram trucks that were priced well. We were not planning on buying a truck but Simon made the decision easy. We went back the next couple days and he answered every question we had and were not press | Read Full Review10/13/2024 12:00:00 AM | Google
-
★★★★★ Annette DaileyMy vehicle was done when I was told it would be. The final cost was lower than I was expecting. The staff were friendly and very helpful. | Read Full Review10/13/2024 12:00:00 AM | Google
-
★★★★★ Kristina JonesTotally worth the drive for me. Won’t take my car to anyone else | Read Full Review10/8/2024 12:00:00 AM | Google
-
★★★★★ Jay SunAmazing service every time. ? Thanks! | Read Full Review10/4/2024 12:00:00 AM | Google
-
★★★★★ Greg SnodgrassProfessional and direct. I couldn't have had a better experience. | Read Full Review10/1/2024 12:00:00 AM | Google
-
★★★★★ andrew coffmanGood communication. Quick turn around. | Read Full Review9/28/2024 12:00:00 AM | Google
-
★★★★★ Andrew BremerWent in and did what I requested of them. | Read Full Review9/23/2024 12:00:00 AM | Google
-
★★★★★ Joseph MathisThe first time I picked my truck up from rainier dodge there was brake fluid dropping out all over the parking lot after I left from a brake controller that was replaced and not cleaned up after. Second time to rainier dodge to have the same failing part replaced 2 years later and some other services done. The inner fender well need | Read Full Review9/20/2024 12:00:00 AM | Google
-
★★★★★ mike slusserEllyn is AWESOME! Great customer service! They even washed my truck! I couldn’t be happier!! Thank you so very much!! | Read Full Review9/18/2024 12:00:00 AM | Google
-
★★★★★ Michelle CoakleyFriendly staff, they did the work on my minivan in a timely manner | Read Full Review9/16/2024 12:00:00 AM | Google
-
★★★★★ Alex DThe attending customer person when I checked in was kind and helpful to me. | Read Full Review9/12/2024 12:00:00 AM | Google
-
★★★★★ MIKE CarrVery happy, what's the outcome it took quite a while to get there but it was all said and done I'm happy | Read Full Review9/12/2024 12:00:00 AM | Google
-
★★★★★ Michael PoeI am new to the Ram brand as I just purchased my Ram Rebel last year, but so far I love my truck and I have recieved great service frin the Rainier Dodge Of Olympia service department. | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ Christina VanderhoofBrian in service is amazing. He kept us updated even when it was difficult. Honesty is so important in my book and this shop is number one. Love our ram and so glad to have back working great. | Read Full Review9/11/2024 12:00:00 AM | Google
-
★★★★★ Mike PetersGot me in on time and out when they projectvforcservice on my Ram | Read Full Review9/9/2024 12:00:00 AM | Google
-
★★★★★ Lora LThe service here is just top notch. Brian keeps you informed and updated and he always welcomes your call. He helped get my van through an issue that involved getting the company that built out my van to send updated parts and instructions and always left me confident that he was on top if it all. Great experience getting the issu | Read Full Review9/9/2024 12:00:00 AM | Google
-
★★★★★ Josenewvisionfriendly people, good communication and excellent customer service. Text messages or email always quick response. Highly recommend | Read Full Review9/9/2024 12:00:00 AM | DealerRater
-
★★★★★ Julie DurbinI had a wonderful experience at Ranoer dodge service department!! It was quick and they discovered an issue my truck was having that needed to be done sooner than later, I was so grateful that they found a place for me to get that service done the next day as they didn’t do it there!! Highly recommend!! | Read Full Review9/1/2024 12:00:00 AM | Google
-
★★★★★ Infinity ProsGreat communication and customer service! | Read Full Review9/1/2024 12:00:00 AM | Google
-
★★★★★ Larry QuallsVery polite and got the job done | Read Full Review8/31/2024 12:00:00 AM | Google
-
★★★★★ Nate “Nate Dawg” WattFriendly helpful staff and great help, thanks team! | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ Michael BeckettI am again very pleased with Rainier Dodge Dealership and their exceptional service as they stay above and beyond customer satisfaction and dedication as always. I recently had a warranty issue and right away the service department took action to work very quickly with the diagnostics, and replace warranty repair order to get me quic | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ Mike CollinsCustomer service has been excellent. They made sure everything was ready to go when I picked up my car. | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ ryan brownAaron is awesome and the rest of the staff thy fixed the problem and going extra miles to get done | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ Dalan 38Good oil change service. Forgot to reset oil life monitor. | Read Full Review8/30/2024 12:00:00 AM | Google
-
★★★★★ Matthew FisherEllyn Burriss was ann excellent help. I got a great service, on time and estimated perfectly. Also the gentleman in parts helped me with my key fob. Thank you | Read Full Review8/29/2024 12:00:00 AM | Google
-
★★★★★ Jas FongThe service department was extremely helpful and friendly. | Read Full Review8/27/2024 12:00:00 AM | Google
-
★★★★★ dolly derose brannanExcellent service. Thank you! | Read Full Review8/27/2024 12:00:00 AM | Google
-
★★★★★ Ken AdneyIt took 3 trips to get the work done because they kept changing the requirements. They ×ere also unable to answer a question about a vehicle they sell. | Read Full Review8/27/2024 12:00:00 AM | Google
-
★★★★★ Jerry MilesRepairs ended up being more extensive than i planned but carefully explained to me together with the level of urgency, which convinced me to have all the work done. I was also pleasantly surprised how quickly the work was completed. | Read Full Review8/24/2024 12:00:00 AM | Google
-
★★★★★ Alvin McCarttAlways enjoy visiting with service department and staff during my appointments. | Read Full Review8/17/2024 12:00:00 AM | Google
-
★★★★★ joshua cooleyMy honest experience with this company is. I will never go back again! the disrespect from the service counter was not acceptable! The lady that helped me was very rude. Very disrespectful. She was even getting an argument with another employee. They don’t care, they lied to me just one thing after another after another, that’s my fi | Read Full Review8/17/2024 12:00:00 AM | Google
-
★★★★★ Jan-Marie ReynoldsRainier Dodge has taken the best of care of my 2008 Dodge Charger for literally over 168k miles, purchased in late August 2007 with only 7 miles on it. I don't allow anyone else to service my dream car except them. Highly trusted and most assuredly recommended ?? ?? ?? | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ ryan brownHorrible service I had my truck In there since end of June thy won't give no discount on services there mechanic joining on vacation I already spent 4k on car rental fess I will not go back | Read Full Review8/13/2024 12:00:00 AM | Google
-
★★★★★ Carlos HesterFriendly Staff and knowledgeable people on Ram Trucks especially Bryne! Thanks Alberto for the tips about great restaurants in Olympia! Thank you for hand washing my 2500 hemi?? | Read Full Review8/8/2024 12:00:00 AM | Google
-
★★★★★ Aaron BordenIf I could give a zero star review- I would, it’s just not an option. I brought my truck to them for a full service and take care of existing recalls. They promised me my vehicle back on Friday. Friday came, no truck. Monday came, still not ready. Finally Tuesday came, and I picked up my truck. No service work had been done. | Read Full Review8/3/2024 12:00:00 AM | Google
-
★★★★★ Walter WilliamsIf you choose to shop here for a used car please read. Sadly, it would be best if you treated this licensed Dodge dealer like a side of the Hwy used car lot. Do not test drive without a salesman accompanying you (they purposely do not). Regardless, Make a note to them of any issue no matter how small you find. If you find issues wor | Read Full Review7/31/2024 12:00:00 AM | Google
-
★★★★★ derek bartczakDropped my truck off at 730 like i was asked to, never recieved any notification from dealership. So I just went in 8 hours later and got my truck. Not the best experience. | Read Full Review7/29/2024 12:00:00 AM | Google
-
★★★★★ JesseThere isn't enough room in a Google review to express that everything about Rainier Dodge is truly a 5 star experience. I have had numerous dealings in every one of their departments. Sales is always a seamless transaction with fair pricing and low pressure experience. Trey in the finance department is quick to get approval and trans | Read Full Review7/22/2024 12:00:00 AM | Google
-
★★★★★ Devon KrahenbilThis place is a scam, go elsewhere | Read Full Review7/22/2024 12:00:00 AM | Google
-
★★★★★ Brock McCallMechanics did a great job getting me in last minute for ANOTHER issue in my 2 year old truck. 4/5 stars because the Service department rep made us feel like we were burdening them with coming to a Dodge dealership for a serious warranty issue. Rep explained I “could” still drive with no rear suspension and that they are booked out fo | Read Full Review7/19/2024 12:00:00 AM | Google
-
★★★★★ Joshua MedfordPurchased a 2025 ram Laramie on Sunday. Test drive was great. Sales person was very helpful. Paperwork for financing takes a long time as usual. Went to leave with the truck and there was an issue with the negative battery connection. I appreciate that the manager and the sales rep wanted me to leave with an absolutely perfect t | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Victor Utt’eakRainier dodge is and has been our go to for our Ram for over 10 years. Having our vehicle taken care of by Rainier Dodge keeps my family safe and on the road. In light of this, our experience with the service department has never failed to impress. Not only did they fix our vehicle, but they will also help with financing a bill if | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Erica SterrettThe service department did an amazing job in helping us with our extended warranty. My car is running better than before!! Thank you Rainier Dodge and a special shout out to Morgan in the service department!!! Thanks for all you did. | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ Greg MatthewsThe Only Place I trust to buy a new or used car. The workers are all so helpful. | Read Full Review7/18/2024 12:00:00 AM | Google
-
★★★★★ RichardTook my truck in to get recalls and alignment done, was told several different stories that it could be done without issue as I have had trouble getting it done because Dodge welded the drag link. Told me my truck was done after 4 days, keeping it over the weekend and also told me they would need to keep it over the weekend so they c | Read Full Review7/18/2024 12:00:00 AM | DealerRater
-
★★★★★ Aj KarrerPoor communication, Service Department 2023 2024 - We bring in our 2021 3500 after having our mechanic scan for cel. Code comes back for “nox sensor circuit”, which was relayed to Morgan in service multiple times. They decide to only service our transmission, and reset codes than tell us our truck is ready. Less than 24hrs later cel | Read Full Review7/14/2024 12:00:00 AM | Google
-
★★★★★ Darla MillerNo fan was very passion person , dealing with car shield and me . She was marvelous person. | Read Full Review7/11/2024 12:00:00 AM | Google
-
★★★★★ toddI have always had good service here at Rainer Dodge! Friendly staff happy to help! | Read Full Review7/11/2024 12:00:00 AM | DealerRater
-
★★★★★ Robert DukeVery professional and pleasant to work with. | Read Full Review7/10/2024 12:00:00 AM | Google
-
★★★★★ DerekI recently worked with Bryan on my vehicle repair. He was very helpful and did everything he could to get my truck back on the road. Thank you! | Read Full Review7/9/2024 12:00:00 AM | DealerRater
-
★★★★★ rparkerBeen going there for maintenance on my trucks for over twenty years. Great service, friendly and professional staff. | Read Full Review7/8/2024 12:00:00 AM | DealerRater
-
★★★★★ Stephen KutzAlways great service and if you have a Dodge Sprinter there about the only place I’d go. They have a mechanic there that is a longtime expert on these vehicles and knows them inside and out. | Read Full Review6/30/2024 12:00:00 AM | Google
-
★★★★★ Bruce HuntleyService advisor was professional and kept me updated on status of my truck. | Read Full Review6/30/2024 12:00:00 AM | Google
-
★★★★★ Daniel KingshottThe service department sucks, their coordinators don't communicate well, telling you one day the part has arrived and service has started, then the next day telling you it still hasn't been delivered. They suck for a variety of other reasons, especially Bryan. | Read Full Review6/30/2024 12:00:00 AM | Google
-
★★★★★ Adam HandwergerSales manager was the only person in the last few years that had any useful info about my Ecodiesel. | Read Full Review6/25/2024 12:00:00 AM | Google
-
★★★★★ Randy KExtremely Happy with the service department. Elyn and Bryan are always spot-on with answering my personal maintenance questions and I always learn more about my vehicle than I was previously aware of. Service appointments are booked out but they always seem to get me scheduled quickly. Highly recommend this service department for you | Read Full Review6/24/2024 12:00:00 AM | Google
-
★★★★★ Bloomer_gReps are good, but a couple of times, they were too busy to answer the phone. I waited for the service to be completed, and the wait time was appropriate for the work. Meaning, they honored the scheduled appointment time. No issues with the work that was completed. | Read Full Review6/24/2024 12:00:00 AM | DealerRater
-
★★★★★ Hagman03Good service. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up. | Read Full Review6/21/2024 12:00:00 AM | DealerRater
-
★★★★★ All Service LandscapingAlways great service from Rainier Dodge! Thank you for helping with our buying and service needs to keep us going on the road! | Read Full Review6/6/2024 12:00:00 AM | Google
-
★★★★★ Jerry KingAlways friendly and easy going I only take my rig there even though I have a dealership in my own town | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Dion HovenRainier has lots of great personable and professional people. If you're reading reviews, please keep in mind one person has recently had multiple people of his social media following leave one star reviews here and never been to this dealership. One bad experience speaks a lot louder online than all the good ones! | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Adam FischerCheck out Adventure Cowboy on TicTok to see how he was treated by Rainer Dodge. | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Trail HeroJust watched how they treated a customer. Would definitely not recommend these guys. They are crooks and jerks. | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Jack PostichI'd rather buy a stolen car from a homeless guy. | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Jack LeviHorrible place to even shop For anything lol | Read Full Review6/5/2024 12:00:00 AM | Google
-
★★★★★ Jay JohnsonThey question one's integrity, disrespect, insult, degrade the buyers regularly. Don't ask about floormats... | Read Full Review6/4/2024 12:00:00 AM | Google
-
★★★★★ Jay BeanSave your self some time. Just keep driving. | Read Full Review6/4/2024 12:00:00 AM | Google
-
★★★★★ Erica BordenYou guys Rock. I usually do not give a review for anyone. This company has been Great to deal with. Thank you Rob for selling me my Truck and thank you Ellen for always giving me Great customer service. | Read Full Review5/31/2024 12:00:00 AM | Google
-
★★★★★ Desrai Wells-JohnEllen and the service team are great. Quick, informative, and great service. | Read Full Review5/31/2024 12:00:00 AM | Google
-
★★★★★ Living ManThe service was outstanding and very professional. | Read Full Review5/31/2024 12:00:00 AM | Google
-
★★★★★ Richard BellBryan was great to work with. Explained the problems and solutions clearly | Read Full Review5/31/2024 12:00:00 AM | Google
