Return to complete listing of Dodge Service & Maintenance Servicing Yelm

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Rainier Dodge Inc

Rainier Dodge Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (360) 339-8134 today to schedule your next appointment.

Our technicians at Rainier Dodge Inc are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Jay Garrow
    The service at Rainier Dodge is absolutely fantastic. The Customer Service representative Roberto, took very good care of me when I brought in my Dodge Ram 1500 for an oil change. The price ended up being less than the estimate which really Was a pleasant surprise. The price was less than smaller independent shops around Olympia. Sh | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Terry LeFeat
    Great service, great people.?? | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Sheldon
    Awesome Service. Five Stars ?? | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★ Paul Monica
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Thien Pham
    Excellent service—no hassle, no pressure. The work was completed on time, and if anything needed fixing, a quick text and approval was all it took. It was that easy. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ Cathi Guilford Kesterson
    Shout out to my car salesman Sean, F&I Manager Efren Manager, Donnie & everyone else at Olympia Rainier Dodge for making my car decision such a breeze with zero pressure!! From the time we walked in to leaving & even now Sean makes sure to check in on me due to recently loosing my husband & being forced to make decisions on my own. S | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ John Craighill
    Experience was easy to book, prompt work on my truck, finished job timely. Also told me about mechanical concerns and estimates to diagnose them. Cleaned my truck before I picked it up. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Joanna
    Super professional & friendly. Great service! Definitely recommend Rainier Dodge! | Read Full Review
    5/18/2025 12:00:00 AM | Google
  • ★★★★★ Dawna Hansen-Murray
    We had a check engine light come on so we swung into Rainier Dodge without an appointment. They got us in and kept us up to date on the fix. They also worked great with our outside warranty company to make sure as much as possible was covered. I highly recommend their service department. Thanks Bryan for all your help and professiona | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Nick_shanks
    Great customer service, effective communication and willing to do what it takes to make a deal work. True sales professionals with the family environment, vehicle was completely detailed and serviced with care before it left the lot | Read Full Review
    5/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Travis Sharp
    Fantastic place to buy a vehicle. Sean and the team made the entire experience great. Would recommend to anyone looking for their next vehicle. I will only be doing business here in the future | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Diana Grunow
    I was very pleased with Bryan and how he explained and worked my mini van window issue. The back windows would not open and he worked the problem and also worked with my extended care folks. I was very pleased with his work and helpfulness. And would be more than happy to recommend him in the future. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Brittany
    I’ve been taking my truck here for service since moving to WA a year ago. Something costly broke so my husband decided it was time to get into a new vehicle. Quintin was our salesman and he made the whole buying process enjoyable. He listened to all of my needs and helped us make the right decision. We never once felt pressured to se | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Melan Salas
    Great service and hospitality from Rainier Dodge! | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Pat Sarmento
    Thank you! My experience with the service department was excellent. | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Tim Bartley
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    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Robin Phillips
    Prompt, courtesy shown at every step, felt respected, recommend to anyone | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Maurice Schouvillier
    Very professional did a great job. My truck is driving like new again. | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Allen Hornback
    Excellent and timely service. | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ The S Man
    Service department did a great job. I happy that this is my dealer. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Jones
    Gabe helped me find thePerfect truck and a very good price about 10,000 below. MSRP made it very easy With no hassling. He has very high emotional intelligence Great guy | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Rice
    Easy and accommodating for my needs. I would highly recommend going here. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Holli Riley
    Eddie was an excellent person to find a new car with. He listened to us about the car we desired and found the perfect one. We named our car Dynamo and love it! Eddie is the perfect person to do business with, as is Rainer Dodge. You can't go wrong. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Christian Isenburg
    DO NOT go anywhere else other than rainier dodge to get yourself a vehicle my guy Quientin over there is the man! He will literally spend days trying to get you in the perfect vehicle and the finance team kick butt they they spent 3 days gettin me a deal together for my truck they did not give up love this place and will forever buy | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Chassan Hassan
    Always happy with service! Roberto is helpful and good customer Svc. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Tomko
    *Edit* Donnie and Gabriel ended up finding me the perfect truck!! Happy to do business with them!! Even tho the truck I wanted to purchase was already sold...I can't say enough of how helpful Gabriel and the sales manager Donny were to try and accommodate me..2 of this nicest people I have dealt with in this search for a new vehicle | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Whisler
    I purchased a 2025 dodge Hornet ?? and I am so happy with the service I needed to bring in for a computer recall I was sick they came and picked up my vehicle and left me with a rental then drove my car back amazing service ???????? | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Cody Franzen
    Great experience. Patrick, the shuttle driver, was awesome! He agreed to work late just to accommodate my work schedule for pickup. I owe him a coffee. Thank you!! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ cory malinak
    Ellyn was great to work with. Very happy they fit me in to the schedule. Very happy compared to other dealers I went to. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Jazmine Leahi Ledezma
    My husband & I have been looking for a truck for awhile but have been hesitant based on previous experiences with other dealerships pressuring us until we came here. Gabriel was very patient, knowledgeable & transparent about everything from all trucks we looked at to the entire buying process. We also appreciated that we didn’t feel | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Edward Cesolini
    Rainer Dodge is the only place I bring my truck to. Great service and friendly staff. Normally use Brian but today was Roberto and Ellen. Both did an excellent job. | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Alan Stafford
    Killer service! Nice professional folks! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★ Troy Trocano
    Big Promises. Zero Integrity. My Rainier Dodge Reality Check. If I could give zero stars, I absolutely would—without hesitation. I purchased a 2010 Ram 2500 from Rainier Dodge on March 2, 2024, with just over 77,000 miles on it. I bought it in good faith, trusting that a reputable dealership would stand behind what they sell—especi | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Greg Brown
    Great and fast service for the oil change on my Ram 1500. The staff were friendly and helpful. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Tomko
    Even tho the truck I wanted to purchase was already sold...I can't say enough of how helpful Gabriel and the sales manager Donny were to try and accommodate me..2 of this nicest people I have dealt with in this search for a new vehicle. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Matt
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    4/25/2025 12:00:00 AM | Google
  • ★★★★ Aryah Esposito
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    4/25/2025 12:00:00 AM | Google
  • ★★★★ Troy Trocano
    BAMBOOZLED – $30K Truck, $6K Repair, and Zero Accountability from Rainier Dodge By far the worst vehicle purchase I’ve ever made. If I could give zero stars, I absolutely would—without hesitation. I purchased a 2010 Ram 2500 from Rainier Dodge in March 2024, with just over 77,000 miles on it. I bought it in good faith, trusting tha | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Rabbie
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Allen
    Rainier Dodge has been very helpful, Brian the service guy is awsome, he answers all my questions , first dealership I left feeling really good about the work thats has been done on my truck | Read Full Review
    4/23/2025 12:00:00 AM | DealerRater
  • ★★★★ Troy Trocano
    *BAMBOOZLED* $30K Truck, $6K Repair & No Accountability from Rainier Dodge If I could give them a zero star review I absolutely would without hesitation. I purchased a 2010 Ram 2500 from Rainier Dodge not too long ago with just over 77,000 miles on it. I bought it in good faith, trusting that a well-known dealership like Rainier D | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★ Jay Rainer
    While in for warranty work my wife's car per the service manager was parked by a staff member very close to a white Jeep wagoner and when we picked it up there was a pretty severe scratch of white on my wife's bumper. I was advised by the general manager that I need to file a claim with my insurance and they wouldn't be taking respon | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Marcia Agosto
    The service overall was great, but what truly stood out was the shuttle service—and especially the driver, Patrick! He is hands down the nicest, most polite, and reliable shuttle driver I’ve ever encountered. His professionalism and warm demeanor made the experience even better. Patrick deserves recognition for going above and beyond | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★ B Z
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    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Theresa Ginn
    They always take great care in providing service. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Aw
    These guys are the best! I have had issues with my vehicle that 2 other neighboring dealerships couldn't figure out the problem, but not these guys they have seen this thru all the way. Great job on hiring great people! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Christensen
    Helpful and clear communication throughout the process | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★ Ricky
    Military friends I do not recommend. They will not shuttle you to post, will not call and give updates, and with two children 5 year old and a 1 year old without a vehicle for 10 days and no loaner vehicle is unacceptable. The customer service needs work. Horrible customer service, needed to take my truck in for warranty work (oil l | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ germain mccullah
    Had great service and got all my questions and concerns answered. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★ Michael Roth
    Don’t go to this dealership. Worked a deal with a salesman named Sean on a Range Rover, but then when his financing sent the deal to my bank, they added on gap insurance and a warranty that I did not request. They’re dishonest people, do not shop here. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Underhill
    | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Penni Arnott
    ****Go see GABE at Rainier Dodge**** I have never liked the car buying process, but Gabe changed my mind. Absolutely no pressure sales. Very respectful. Honest. Knowledgeable. Great communicator. The finance department was great to work with as well. Overall an incredible car buying experience. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★ Jeffrey Benavente
    | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ GianCarlos Sagardia
    Thank you to Rainier Dodge of Olympia. Second time bringing in my truck and the service was excellent. The service department was great on communicating all that was wrong with my truck and providing realistic timelines for parts that needed to be ordered. I was kept in the loop on all the happenings/updates. They truly took care of | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Ludwig NERPEL
    Bryan and Elle are matter of fact professional taking care of my concerns. Thank you | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Richard Wilson
    Great folks at Rainier Dodge! | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ C Q
    They were friendly and informative. They took care of my needs. I am very pleased with the service I received. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ George Goss
    I like how quality of work that Dodge does. I always go there for the oil change and maintenance type work. Although when they wash the car it doesn't look like they are putting much effort into it. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Kurt Krueger
    Everything went fine. Repair could have been quicker. Shuttle service was excellent. Customer service was excellent. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ M
    Everyone is very nice and approachable. Ive been to too many dealerships to recall in my life and of all the car purchases I’ve made, this was probably the best experience Ive had. I had an unusual issue w the truck after purchase (not on their end, resolved now) and so I can also say the service department is great as well! Easy t | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Studio B
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    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Pine
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    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Juanita Dahl
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    3/25/2025 12:00:00 AM | Google
  • ★★★★★ craig august
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    3/22/2025 12:00:00 AM | Google
  • ★★★★ Joshua Tallie
    My wife brought my RAM in for an oil change and she was provided efficient service with a follow-up for additional optional maintenance. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Rob Panowicz
    Outstanding service by a friendly and professional team | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Johnson
    Able to get a timely appointment for service. The work was accomplished quickly and professionally while we waited. Friendly, accommodating and knowledgeable staff ensured our satisfaction. Very pleased with our transactions at Rainier Dodge. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ freesia kim
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★ Steve Schell
    Scheduled my first service appointment for a recently purchased vehicle. Bryan was extremely helpful in answering questions and getting things set up. I appreciated the automated app when I signed up for text messages for real time updates. The free shuttle service was also great. The service took somewhat longer than expected, | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Lesley “LillyBostonItalian508” H
    Always does an excellent job! I will continue to bring my car there no matter what. Thanks Rainer Dodge! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Terrilee Dewey
    What a great experience! Scheduling by text was so so easy with Ellyn! She was Awesome and made our first appointment stress free! Taking the shuttle to the mall with Patrick was a blast and the shop was done way faster than we expected!! These guys are fantastic and we won’t go anywhere else! | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Osborne
    My service experience with Rainier Dodge was very good. They were responsive with me and provided exceptional customer service. I had left an earlier review of a prior service in which I was not kind. After my second service experience I realized that my first impression was not correct. They did such a good job that I will always us | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Mathius Scarborough
    I was looking for a car for over a month, searching marketplace, the list, and newspapers. I wasn't going to the dealerships thinking there was no way i could afford something from them, but after so much time with no luck i decided to try. Most places just walked away after learning how bad my credit was and how little I had to w | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Angel Soto
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    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Heidi Mitchell
    We had Bryan as our associate up front. He was kind, friendly and very knowledgeable. The fixed the factory recall on our vehicle at no cost of course, but also did a free inspection and found numerous things needing attention, some we weren't aware of. He printed it all out for us as well. We added on an oil change and to my surpri | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Colvin
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    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Jaime Williams
    After our jeep was towed in, Brain in service helped us with a service and repair. He went above and beyond to assure that our vehicle was repaired as soon as possible! Couldn’t have been more satisfied. Thanks guys. Will return for further services! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ George Guiberson
    It was fast and pleasant the young man at counter was ez to talk to. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Robert Wiggins
    5 stars! Impressed me! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ David Garinger
    They were very courteous and helpful with information on the repairs and listened to all my concerns. They also started working on my vehicle right away and finished the same day. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ William Fine
    Gabe McGhee Was by far the best experience I’ve had buying cars .He was super professional and knowledgeable, Wasn’t pressuring me into anything and worked super hard to get to the price I could afford . Also super military and veteran friendly! Highly recommend this company for purchasing your next vehicle. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Kol
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    3/4/2025 12:00:00 AM | Google
  • ★★★★★ efrengonzo
    What a great place to do business! Ellyn in service took really good care of me and was on top of it. She made me feel comfortable and confident with the process. I will go back again! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Jack Johnson
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    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Paul Valentine
    My Ram had a recall and Ellen in the service department was great at keeping me informed and updated on the status of the repair. Great communication!! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Steve Messman
    Quicker than I expected. Great customer service. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Rob
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Mike Patt
    Another excellent visit at Ranier. They fixed a software glitch under warranty. Found another I didn’t even know I had and corrected that. Simply stated… quality work, on time, with great communications. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Nate Cushman
    Great! | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★ John Smith
    Excellent service were able to find my hard to find out a date parts and fix the vehicle in a timely manner thank you very much | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★ K B
    Brought my truck in for a check engine light. Service dept says it’s the fuel filters, which I believe is why. I’m more than capable to do the filters myself since I’ve done them before. Told them I’ll just get the filters from the parts dept, they mentioned I should do the air filter also. Went to parts dept and the guy went and got | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ John Wood
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    2/25/2025 12:00:00 AM | Google
  • ★★★★ Brittany Sullivan
    If I could give zero stars I would. These guys had no idea what they were doing. Instead they drove the truck around about 100 miles in 1 week trying to figure out the problem. My husband told them exactly what he thought it was but was unable to fix it himself. We ended up taking it to a different mechanic after spending over $600 f | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Terry Graham
    All of the service staff with whom I interacted were knowledgeable and very friemdly and gracious! The same for Patrick the shuttle driver! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Trovillo
    | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★ Brittany
    | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★ John Wynne
    I purchased a new vehicle with Rainier Dodge and everything (service and price paid), has been a 5 star rating except today with the lack of support from the manager Casey Johnson. The 24 Laramie I purchased indicated it had a 33 gallon fuel tank. After filling it up from empty for the first time it only held 28 gallons. When I cal | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ travis roberts
    Great sales team and great service all around | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Lawrence
    I get my car serviced once a year and they've always been really good. I didn't realize it. The tires need to be rotated but they were and they did it for me. Cost of everything was less than what I had expected so I was very pleased with the work they do and the cost b | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★ Jonathan Cartwright
    I purchased a 2017 Dodge Journey.I paid above KBB value, expecting a completely functional, reliable vehicle. When I drove it off the lot in below freezing temperatures, it was only blowing cold air. I assumed it would warm up. 10 minutes down the road, it hadn’t changed, so I pulled over and called the sales person. The service | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Leslie True
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    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Benjamin Kautz
    The service was great | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Jeremie Evans
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Michael sytsma
    Took my van in for possible transmission issues. The staff was cery polite and helpful. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Orcutt
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    2/14/2025 12:00:00 AM | Google
  • ★★★★★ C W
    Excellent all around | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Philip Peters
    Estimate was misleadingly low, there were no updates during a 3 hour wait, and the interior of my vehicle smelled of diesel fuel afterwards. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Danielle D
    | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★ Ronald Westman
    Received great customer service from Rainier Dodge during my last visit. My only feedback is that early on in my appointment all communication was by telephone, which was great. When my truck was finished with service, the communication was by email which I did not see soon enough to go pick up the truck that same day so I had to wai | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Aryah Esposito
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    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Laura Balbi
    Easy to schedule & great communication on work, timing & price. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ james woods
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Sofiapalu
    Great customer service experience and great team. My experience was amazing and they called on time. | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michael Simon
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    2/1/2025 12:00:00 AM | Google
  • ★★★★★ John Hester
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Van Lierop
    Ellen did a great job to rebook us after I book us at wrong location. What a pleasure. Great experience and job with recall team. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ adam.bono
    Very friendly staff and also helpful. They kept in touch throughout the whole process. Would highly recommend | Read Full Review
    1/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ WA Brittany Club
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★ Shaneeke Edwards
    Do Not Recommend!!!! I had a terrible experience with this service center while preparing to PCS overseas. I brought my car in for an AC check and was assured it would be ready by my turn-in appointment date. After days of no updates, I learned they needed to order parts at my expense, which caused me to cancel my turn-in appointmen | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Hailey Flynn
    If you’re thinking about buying a car from here, do it! We have now bought two USED vehicles from here and have had an amazing experience (that’s why we came back for a second!). The staff is amazing, special thanks to Jake, Gabe, and Efran. you can tell this is a company who will do all they can to make sure you get the car you want | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Evan Dahlke
    Was very thankful that they were able to fit in my truck repair in a timely manner. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Vonda Rogers
    I'm giving this three stars because you did great service and you were quick and efficient but I got two dents on my passenger side fender that we're not there before I took it in I do already have damage on that fender but you could not see it until you are actually standing on the passenger side and now from the front of my vehicle | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Lorie Tellinghuisen
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    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Cavanaugh
    | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★ Honey Heaven
    Bryan in the service department was great! My only complaint is it took two months to get a recall part that no other dealership wanted to share. I had to cancel my winter Sunbreak in Florida related to Dodge unavailability of required part! Loved having a Dodge up until now! | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Leonard DeLong
    Been going here for years and I will keep going back. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Perrigo
    I had a great experience purchasing a used vehicle from Rainier Dodge, which I find to be very rare in this industry. The salesperson (Gabe) was excellent to work with, as was the sales manager and the business manager. The vehicle was honestly advertised and Rainer Dodge didn't try to tack on a bunch of add-on fees like other deale | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ mary goodwin
    Very courteous service From Brian service in the service department! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Rose Cisneros Sanchez
    Update; Second time I’ve had my vehicle serviced here. They did a wonderful job and even called the a few days later to see how things were going. They got my car in and out in an hour with a wash included. Great service and wonderful people! You will not be disappointed! ?? Original post; First timer here! I went in today for an oil | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Glenn Hollinger
    | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ GianCarlos Sagardia
    Rainier Dodge of Olympia was wonderful. The service department was great on communication and keeping me up to date on all that was happening with my truck. They truly took care of me, and was willing to work around my schedule. 5 stars across the board. Special thank you to ELLYN BURRISS from the service department, she was truly wo | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Doherty
    | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Shauna Hoff
    Excellent customer service, extremely knowledgeable and friendly! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Mark Charette
    | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Terry Setter
    Service at Rainier Dodge is very organized and professional. They are pleasant and have a good reputation in my city. I had them change the transmission fluid in my eight speed ZF transmission. I know that the fluid for that transmission is very expensive, but I was surprised to see a $240 parts cost for “FLUID 8“. This would mean th | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Dan Gorss
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    1/9/2025 12:00:00 AM | Google
  • ★★★★★ James Wilkins
    They are very honest. Recommended parts for a repair but upon further inspection they weren't needed. No upselling. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Jon D
    I brought in my 2015 Ram for servicing and to identify the source of a water leak in the cab. Bryan, the Service Advisor I worked with, was extremely communicative and responsive throughout the process. I’ve been bringing my truck here for service over the past three years and have always had a great experience. Big thanks to Bryan a | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ D Walker
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    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Double H Headquarters
    Y’all are some of the most helpful people ever! Thank you for the great service! | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Tony Peppard
    I have a lot of trust in Rainier. Dodge they have never steered me wrong always very helpful | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Paul Stone
    Very convenient | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★ Katie Dockings
    | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Burl
    Great friendly service, Ellyn was awesome, she went out of her way to make sure my truck was taken care of. | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlin Washington
    | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Jack Yang
    I had an excellent experience working with this dealership. I was in the market for a new vehicle and filled out an online form. Gabriel promptly reached out to me and was incredibly responsive throughout the entire process. He went above and beyond to secure the best possible deal. Since my new car is a manual transmission, he even | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ pat t
    Ellyn was great as my service advisor. Patrick was also awesome as my service driver. All staff knowledgeable and friendly! Happy holidays | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Divis
    Working with Rainer Dodge was a great experience. I have never worked at a dealership that for you they signing the paper work so fast! Our salesman Gabe was great 10/10 recommend working with him. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Clyde Dillman
    Up front and honest even though car repair is expensive | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Karl Sabaria
    | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Ang
    Excellent service from a cohesive team! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★ Jordan McClelland
    | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ bill tiff hargis
    Update. We have had our truck for 8months and while on a road trip one of our rear dually center caps fell off somewhere. I have called numerous times to the service department and left a few voice mails. I received one call back and they left a voice mail for a different part than what I called about. The parts department just hun | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Amir Salim
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Blevens
    Did the work very fast and did a great jo b as well | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Greg Snodgrass
    Very understanding and professional. My car has been a headache and they continue working on finding the problem and fixing it. | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ marybethmcmorris
    Extremely courteous and attentive. They even did a follow up call the next day after servicing my vehicle. | Read Full Review
    11/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ mack.mailos
    Excellent and quick around for the service provided by both the receptionist and the person who performed the oil change. | Read Full Review
    11/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Plahuta
    | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Windy Panzo
    They took care of everything I needed and were honest and friendly and gave me good service. They didn’t charge me for my service and I really appreciate that | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Susie LaPalm
    Communication was good and they went the extra mile to validate a recently transferred extended service contracts was in place and could be used to cover some of the repairs being performed Thanks! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ DANIEL PIPER
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ John Pridmore
    Came in for a recall item and an oil change. All went well until the next day and I had to get to work. Truck went into limp mode just before getting on the freeway. Barely got home. Had to get into work so had to ride my motorcycle in the rain which I had just detailed and put in storage for the winter, not happy about that. Then ha | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Yvonne Martinez
    | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Shahrokh Riahinezhad
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Singleton
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Yoder
    Ellyn in service is absolute gym she helped me every step of the way and I couldn't be happier. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Barry Holloway
    Great staff, | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★ Christopher weedmark
    Great people I drive from aberdeen to rainer dodge for my services. This was my review before today November 9th when I had a chance to pick up my truck from service due to a bad battery and they can't take my payment or give me my truck back this is insane I can't believe they can't even give me my truck not even kc could help me. T | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Janet LeMay
    Roberto was a pleasure to work with. Very professional and helpful | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ John Grove
    Ellen was fantastic to deal with. The service was exceptional. Future service recommendations were delivered without pressure. You guys rock! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Leinanei Aboen
    I brought my car in for service and oil change. Roberto was my technician and was very helpful. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Jay Sun
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Mark Miller
    Awesome experience! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ briannichols
    Friendly and courteous service! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Theresa Ginn
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Tom McNally
    Friendly, courteous, knowledgeable and professional. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ James Weber
    Awesome dealership, very professional,I would not go anywhere else. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Hilty
    Service Department has a professional staff and delivers quality service. Very good at communicating the status of your vehicle. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Don Claycomb
    Very helpful, efficient, and friendly! I always enjoy and appreciate the service provided. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Nj Gilman
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Todd Bunce
    Lynn was excellent!made sure everything was taken car of with my extended warranty, great loaner truck,everything fixed in a timely manner. Nothing negative to post!Rainier Dodge has always treated me well! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Ray Hardee
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Derek Hardy
    Great service. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Gail Hopkins
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★ bill tiff hargis
    Update. We have had our truck for 8months and while on a road trip one of our rear dually center caps fell off somewhere. I have called numerous times to the service department and left a few voice mails. I received one call back and they left a voice mail for a different part than what I called about. The parts department just hun | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★ Mike Hermon
    Kind of ridiculous that I received one invoice for one price the day I dropped off the rig. Got another invoice for a different price after rig was done. I never change anything and the rig was in there for recall work. As part of the recall the oil needed to be changed to measure oil consumption. I had to pay for the oil change. Two | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Haggerty
    We had the best experience at Rainier Dodge of Olympia with Simon. I was getting my 300S serviced and overheard there were some new Dodge Ram trucks that were priced well. We were not planning on buying a truck but Simon made the decision easy. We went back the next couple days and he answered every question we had and were not press | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Annette Dailey
    My vehicle was done when I was told it would be. The final cost was lower than I was expecting. The staff were friendly and very helpful. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Brett Lynam
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Jones
    Totally worth the drive for me. Won’t take my car to anyone else | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Jay Sun
    Amazing service every time. ? Thanks! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Dwayne Hall
    Excellent service. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★ Greg Snodgrass
    Professional and direct. I couldn't have had a better experience. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★ Greg Snodgrass
    Professional and direct. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ D
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ andrew coffman
    Good communication. Quick turn around. | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ David Carroll
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Bremer
    Went in and did what I requested of them. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Ron Gajadhar
    | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Charles Rhodes
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Delphine Brame
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★ Joseph Mathis
    The first time I picked my truck up from rainier dodge there was brake fluid dropping out all over the parking lot after I left from a brake controller that was replaced and not cleaned up after. Second time to rainier dodge to have the same failing part replaced 2 years later and some other services done. The inner fender well need | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ mike slusser
    Ellyn is AWESOME! Great customer service! They even washed my truck! I couldn’t be happier!! Thank you so very much!! | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Coakley
    Friendly staff, they did the work on my minivan in a timely manner | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Schmidt
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Alex D
    The attending customer person when I checked in was kind and helpful to me. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★ MIKE Carr
    Very happy, what's the outcome it took quite a while to get there but it was all said and done I'm happy | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Tim Robitaille
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Michael Poe
    I am new to the Ram brand as I just purchased my Ram Rebel last year, but so far I love my truck and I have recieved great service frin the Rainier Dodge Of Olympia service department. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Christina Vanderhoof
    Brian in service is amazing. He kept us updated even when it was difficult. Honesty is so important in my book and this shop is number one. Love our ram and so glad to have back working great. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★ Bill Shelmerdine
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Mike Peters
    Got me in on time and out when they projectvforcservice on my Ram | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Lora L
    The service here is just top notch. Brian keeps you informed and updated and he always welcomes your call. He helped get my van through an issue that involved getting the company that built out my van to send updated parts and instructions and always left me confident that he was on top if it all. Great experience getting the issu | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Josenewvision
    friendly people, good communication and excellent customer service. Text messages or email always quick response. Highly recommend | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Enciso
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael Burl
    Great friendly service | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Kautz
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Julie Durbin
    I had a wonderful experience at Ranoer dodge service department!! It was quick and they discovered an issue my truck was having that needed to be done sooner than later, I was so grateful that they found a place for me to get that service done the next day as they didn’t do it there!! Highly recommend!! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Infinity Pros
    Great communication and customer service! | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Larry Qualls
    Very polite and got the job done | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Nate “Nate Dawg” Watt
    Friendly helpful staff and great help, thanks team! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Michael Beckett
    I am again very pleased with Rainier Dodge Dealership and their exceptional service as they stay above and beyond customer satisfaction and dedication as always. I recently had a warranty issue and right away the service department took action to work very quickly with the diagnostics, and replace warranty repair order to get me quic | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Mike Collins
    Customer service has been excellent. They made sure everything was ready to go when I picked up my car. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ steve douglass
    Great | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ ryan brown
    Aaron is awesome and the rest of the staff thy fixed the problem and going extra miles to get done | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★ Dalan 38
    Good oil change service. Forgot to reset oil life monitor. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Fisher
    Ellyn Burriss was ann excellent help. I got a great service, on time and estimated perfectly. Also the gentleman in parts helped me with my key fob. Thank you | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Jas Fong
    The service department was extremely helpful and friendly. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ dolly derose brannan
    Excellent service. Thank you! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★ David Henry
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Ken Adney
    It took 3 trips to get the work done because they kept changing the requirements. They ×ere also unable to answer a question about a vehicle they sell. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Miles
    Repairs ended up being more extensive than i planned but carefully explained to me together with the level of urgency, which convinced me to have all the work done. I was also pleasantly surprised how quickly the work was completed. | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Alvin McCartt
    Always enjoy visiting with service department and staff during my appointments. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★ joshua cooley
    My honest experience with this company is. I will never go back again! the disrespect from the service counter was not acceptable! The lady that helped me was very rude. Very disrespectful. She was even getting an argument with another employee. They don’t care, they lied to me just one thing after another after another, that’s my fi | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Kanium Ventura
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Rob Panowicz
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★ Bob Hamilton
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jan-Marie Reynolds
    Rainier Dodge has taken the best of care of my 2008 Dodge Charger for literally over 168k miles, purchased in late August 2007 with only 7 miles on it. I don't allow anyone else to service my dream car except them. Highly trusted and most assuredly recommended ?? ?? ?? | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★ ryan brown
    Horrible service I had my truck In there since end of June thy won't give no discount on services there mechanic joining on vacation I already spent 4k on car rental fess I will not go back | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★ Mike L
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Hester
    Friendly Staff and knowledgeable people on Ram Trucks especially Bryne! Thanks Alberto for the tips about great restaurants in Olympia! Thank you for hand washing my 2500 hemi?? | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Rob
    Everything seems fine, thank you guys! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Root
    | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ judy campbell
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Brizzi
    Ellyn is great | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★ Kris Pederson
    | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★ Aaron Borden
    If I could give a zero star review- I would, it’s just not an option. I brought my truck to them for a full service and take care of existing recalls. They promised me my vehicle back on Friday. Friday came, no truck. Monday came, still not ready. Finally Tuesday came, and I picked up my truck. No service work had been done. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★ Walter Williams
    If you choose to shop here for a used car please read. Sadly, it would be best if you treated this licensed Dodge dealer like a side of the Hwy used car lot. Do not test drive without a salesman accompanying you (they purposely do not). Regardless, Make a note to them of any issue no matter how small you find. If you find issues wor | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ derek bartczak
    Dropped my truck off at 730 like i was asked to, never recieved any notification from dealership. So I just went in 8 hours later and got my truck. Not the best experience. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Candido Olmedo
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ patrick lopez
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Robert Potts
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Maricelia Espinoza
    | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jesse
    There isn't enough room in a Google review to express that everything about Rainier Dodge is truly a 5 star experience. I have had numerous dealings in every one of their departments. Sales is always a seamless transaction with fair pricing and low pressure experience. Trey in the finance department is quick to get approval and trans | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Lisa
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★ Cole Clark
    Stay away folks! | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★ Devon Krahenbil
    This place is a scam, go elsewhere | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Jodi Bryant
    Great service, great people | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★ Brock McCall
    Mechanics did a great job getting me in last minute for ANOTHER issue in my 2 year old truck. 4/5 stars because the Service department rep made us feel like we were burdening them with coming to a Dodge dealership for a serious warranty issue. Rep explained I “could” still drive with no rear suspension and that they are booked out fo | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Medford
    Purchased a 2025 ram Laramie on Sunday. Test drive was great. Sales person was very helpful. Paperwork for financing takes a long time as usual. Went to leave with the truck and there was an issue with the negative battery connection. I appreciate that the manager and the sales rep wanted me to leave with an absolutely perfect t | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Victor Utt’eak
    Rainier dodge is and has been our go to for our Ram for over 10 years. Having our vehicle taken care of by Rainier Dodge keeps my family safe and on the road. In light of this, our experience with the service department has never failed to impress. Not only did they fix our vehicle, but they will also help with financing a bill if | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Erica Sterrett
    The service department did an amazing job in helping us with our extended warranty. My car is running better than before!! Thank you Rainier Dodge and a special shout out to Morgan in the service department!!! Thanks for all you did. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Greg Matthews
    The Only Place I trust to buy a new or used car. The workers are all so helpful. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★ Richard
    Took my truck in to get recalls and alignment done, was told several different stories that it could be done without issue as I have had trouble getting it done because Dodge welded the drag link. Told me my truck was done after 4 days, keeping it over the weekend and also told me they would need to keep it over the weekend so they c | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★ Aj Karrer
    Poor communication, Service Department 2023 2024 - We bring in our 2021 3500 after having our mechanic scan for cel. Code comes back for “nox sensor circuit”, which was relayed to Morgan in service multiple times. They decide to only service our transmission, and reset codes than tell us our truck is ready. Less than 24hrs later cel | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Darla Miller
    No fan was very passion person , dealing with car shield and me . She was marvelous person. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ todd
    I have always had good service here at Rainer Dodge! Friendly staff happy to help! | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Duke
    Very professional and pleasant to work with. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Reed
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Whitehead
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★ Darla Miller
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Dyanne Parnel
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Derek
    I recently worked with Bryan on my vehicle repair. He was very helpful and did everything he could to get my truck back on the road. Thank you! | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ rparker
    Been going there for maintenance on my trucks for over twenty years. Great service, friendly and professional staff. | Read Full Review
    7/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carl Singleton
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Gail
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Johnson
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Kutz
    Always great service and if you have a Dodge Sprinter there about the only place I’d go. They have a mechanic there that is a longtime expert on these vehicles and knows them inside and out. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Huntley
    Service advisor was professional and kept me updated on status of my truck. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Hilty
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Myron McClellan
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★ Daniel Kingshott
    The service department sucks, their coordinators don't communicate well, telling you one day the part has arrived and service has started, then the next day telling you it still hasn't been delivered. They suck for a variety of other reasons, especially Bryan. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Madigan
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Thompson
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Adam Handwerger
    Sales manager was the only person in the last few years that had any useful info about my Ecodiesel. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Randy K
    Extremely Happy with the service department. Elyn and Bryan are always spot-on with answering my personal maintenance questions and I always learn more about my vehicle than I was previously aware of. Service appointments are booked out but they always seem to get me scheduled quickly. Highly recommend this service department for you | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★ Bloomer_g
    Reps are good, but a couple of times, they were too busy to answer the phone. I waited for the service to be completed, and the wait time was appropriate for the work. Meaning, they honored the scheduled appointment time. No issues with the work that was completed. | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★ Ken Ulery
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Hagman03
    Good service. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up. | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ All Service Landscaping
    Always great service from Rainier Dodge! Thank you for helping with our buying and service needs to keep us going on the road! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Jerry King
    Always friendly and easy going I only take my rig there even though I have a dealership in my own town | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Dion Hoven
    Rainier has lots of great personable and professional people. If you're reading reviews, please keep in mind one person has recently had multiple people of his social media following leave one star reviews here and never been to this dealership. One bad experience speaks a lot louder online than all the good ones! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Ludwig NERPEL
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Adam Fischer
    Check out Adventure Cowboy on TicTok to see how he was treated by Rainer Dodge. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Cory Hill
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Kimberly Pickett
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Ivan Lemus
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Trail Hero
    Just watched how they treated a customer. Would definitely not recommend these guys. They are crooks and jerks. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Jack Postich
    I'd rather buy a stolen car from a homeless guy. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Jack Levi
    Horrible place to even shop For anything lol | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Rider
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ Matt Peacock
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ Brandon Schultz
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ Jay Johnson
    They question one's integrity, disrespect, insult, degrade the buyers regularly. Don't ask about floormats... | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ Jay Bean
    Save your self some time. Just keep driving. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★ mahansa poudel
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Ross Liston
    | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Erica Borden
    You guys Rock. I usually do not give a review for anyone. This company has been Great to deal with. Thank you Rob for selling me my Truck and thank you Ellen for always giving me Great customer service. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Desrai Wells-John
    Ellen and the service team are great. Quick, informative, and great service. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Living Man
    The service was outstanding and very professional. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Gary Rowell
    Very good. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Richard Bell
    Bryan was great to work with. Explained the problems and solutions clearly | Read Full Review
    5/31/2024 12:00:00 AM | Google
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