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Jim Click Jeep

Jim Click Jeep

★★★★★(100)read reviews
701 W Auto Mall Dr, Tucson, AZ 85705
(520) 445-4011 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Jim Click Jeep

Jim Click Jeep is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians
  • Free Estimates

Call (520) 445-4011 today to schedule your next appointment.

Our technicians at Jim Click Jeep are ready to help you!
Business Link Logo

Jim Click Jeep is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Jim Click Jeep today at (520) 445-4011 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Bonniejean King
    Thank you, Khelil, your service was A+! Always looking forward to working with you. Cheers! | Read Full Review
    5/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dgreen3374
    Khelil was amazing! He was on point in every category. This was the best car-buying experience… ever! | Read Full Review
    4/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Green
    First time giving 5 stars to an auto dealership. Khelil was outstanding! This was the best car-buying experience, hands down! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Martínez
    Very helpful and the service only took them less than a week. We really appreciate Tony helping us through the whole process making sure everything went smoothly and quickly as possible him knowing that was our only car and very thankful we didn’t have to pay out of pocket since our warranty covered all of our parts! I highly recomme | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Miranda
    Tony helped us with service on our car he helped us get the best service possible with the warranty we had so we didn’t need to pay anything out of pocket! He was amazing and so helpful! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Palomaklaymer
    My husband and I are loving our 2025 Ram Warlock, the truck is very powerful and comfortable. Our salesman Khelil is amazing, genuine, honest, very polite and makes you feel very welcome at the dealership. Khelil didn’t only sell us a car, he makes the entire experience worthy, I wouldn't trade Khelil for anyone and I will always buy | Read Full Review
    3/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Fgalvao197
    Khelil is a credible person, my wife and I Baugh our second car with him and he always welcome us with a sincere hug and solid professionalism, he listens what we want in a car and no matter how long it takes, we end up getting a better vehicle than we were expecting and fitting in our budget. The whole team was very professional and | Read Full Review
    3/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ J C
    Khelil and Edwin provided the best customer service. I got an amazing deal. This is the way car sales should be. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Nielsen
    Khelil is my guy. I will not buy a car from anyone but him. Always takes care of me. Kevin in services is awesome too! Such a nice guy every time I see him. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Joe
    The staff at Jim Click Jeep was very friendly and helpful throughout the entire process. | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ milcapimienta
    Khalil and Justin were extremely professional, patient and friendly with our purchase. We will definitely go back to Jim Click. | Read Full Review
    3/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Claudiamontijo14
    I can’t recommend Khelil enough! We've been working with him for years, and he has always been our trusted car salesman. Even though we live in the Phoenix area, we make the drive to Tucson every time to buy from him because of the incredible service he provides. Khelil is more than just a salesman; he's become a friend we genuinely | Read Full Review
    3/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Javiermontijo1985
    I have worked with Khelil for the past ten years, and he has made every car purchase the simplest and easiest process. He is my go-to resource when it comes to vehicles, always available to help whenever I need him. His efficiency, professionalism, and friendship make every transaction seamless. When I drive to the dealership, all I | Read Full Review
    3/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ gracec.1274
    Khelil Abida is the perfect sales person when buying your car! He treats us like family each time we've purchased a car from him. Call him for your next car purchase. Jim Click Jeep. | Read Full Review
    3/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ mk933
    Everyone at Jim Click Jeep is great! Khelil helped me get into my new Hyundai Elantra and was very mindful of what I looked for in a car. He helped me maintain within my budget while getting a vehicle that was safe and perfect for me! | Read Full Review
    3/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vanessa Oueslati
    Had such a wonderful experience with Khalil our salesman he wasn’t pushy and he listened to our needs and got us a great deal on our dream car! Nothing but the best!! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Malina Koukhamsay
    Khelil Abida helped me get into my new Hyundai Elantra and was very mindful of what I looked for in a car. He helped me stay within my budget while getting a vehicle that was safe and perfect for me! I have referred him to my friends and family and they all agree that he is the best!!! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Dan Padilla
    Want the absolute best buying and service experience? Go to Jim Click Jeep and ask for Khelil Abida! He is the most honest and trustworthy car sales dealer I have ever dealt with. You will not be disappointed. | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Leticia Vujicic
    Can’t go wrong with the staff here ???? | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Phil G
    Khelil is the best!! He always takes care of my family and I! I don’t feel any pressure at all with Khelil. | Read Full Review
    3/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ claudiajoyxx
    If you’re looking for a great vehicle from a dealer who has integrity, is honest, experienced and listens to your needs as well as your concerns go to see Khelil Abida at Jim Click Jeep. I’ve gone to him for all the vehicles I’ve purchased in past years and he out does himself each and every time! | Read Full Review
    3/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ James D
    If you’re looking for a jeep only one person to go see. Khelil’s the man! My wife and I have bought numerous vehicles and Khelil has always gotten us the best deals. He’s trustworthy and honest. | Read Full Review
    3/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jaba
    Great service and personable staff. It made the car buying process easy. Khalil os always quick to respond and answer questions. | Read Full Review
    3/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ RPulver
    Khelil has been helping us with our car needs for over 15 years now. He says it’s more than the sale for him, and he means it. He goes above and beyond and with our recent Kia Telluride purchase, detailing was done for the day and he got it done himself. He truly care about his customers and treats them like family. | Read Full Review
    3/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ magblaine
    Great Dealership. I have purchased five (5) vehicles from my salesman, Khelil Abida, at Jim Click over the last eight (8) years and I’m not going anywhere else. I appreciate the personal attention from my salesman and from Tony Gallego, my service rep. I recommend Jim Click highly. | Read Full Review
    3/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Christine Long
    We had a great buying experience at Jim Click Jeep in Tucson. Our salesman, Jack Tropio was friendly and professional. From finding the right Jeep Wrangler that suited our specific needs, and throughout the accounting and finance process, our experience was outstanding. Thank you Jack and the entire staff at Jim Click Jeep for an enj | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Rob Pulver Jr.
    Khelil goes above and beyond. I hope Jim Click Jeep and Chrysler know what they have in such an amazing employee. I come to purchase my cars at this dealership strictly because of him. I would follow him wherever he is working at since he makes it such a pleasant experience. With people like Khelil you can rest assured you are we | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Priscilla Morgan
    Instantly met Khelil while to find a place to park! From the get go he was respectful and was all about our needs! He invited us in and asked all the right questions! He knew what we wanted and that is exactly what he showed us! He knows his facts and is genuinely out to meet your needs! Did not feel any pressure to go beyond my pric | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Edwing Espinoza
    Me atendieron y me ayudaron muy bien excelente trato y Luis castro me atendió muy bien hizo muy bien su trabajo excelente servio | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Mindy Bergman
    I had a great experience with Khelil. He's very easy to work with and is willing to bend over backwards to make the deal. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Allen Bergman
    Khelil is great to work with. Always looking to make the customer happy and comfortable with their purchase | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ MorganMorgan
    Khalil was such an amazing person to work with in shopping for a car. He welcomed us in asked us what we were looking for and instantly found the right vehicle for our family! He was not pushy and answered all of our questions! We left with an awesome affordable car and an awesome experience with Khalil! | Read Full Review
    3/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ angelina bautista
    Very happy and excited with my new Jeep. Thank you Khelil. Great working with him. | Read Full Review
    3/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michele Law
    Big shout out to Gilbert Suareze and Justin Buergey for making our car purchase as easy as possible. Both have wonderful people skills on top of their knowledge of vehicles. Well done gentlemen, Thank you | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ MIke Law
    Very satisfied. Gilbert Suarez helped us with our purchase and made it stress free. Thank you so much! | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Paul Clinton
    Kahelil is a very friendly individual to which now we are friends. A Marine Brother bought a 2023 Gladiator from Mr Kahelil and talked to me about how nice he is. So being a Marine my self we went to just visit and hang out with a very cool person.. 2 hrs later I was Driving my 2023 Gladiator home and very happy. I just hope my 1951 | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ PJ Clinton
    Khelil, helped my dad out with his problems whenever he needed help. Great customer service. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Tony
    Khalil is the man! Very responsive and really goes the extra mile to take care of his customer. Highly recommended! | Read Full Review
    2/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Glk4444
    Khalil Abida is a one-of-a-kind sales consultant, hands down the most friendly, personable and professional sales consultant I have come across when making a major purchase and in investment, such as a car. He went above and beyond to address all my questions and concerns and is just a good/trustworthy person. I would recommend this | Read Full Review
    2/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chris
    I had the pleasure of working with Khelil , and I can say it was the best car-buying experience I’ve ever had. From the moment I walked in, Khelil was professional, knowledgeable, and genuinely committed to helping me find the perfect vehicle. What stood out the most is his honesty and transparency throughout the entire process. Khel | Read Full Review
    2/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ eddiebouz
    Khalil is the best! Very professional and helpful. Listen and answer all my questions. Will do more business with him again. | Read Full Review
    2/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Faicel Abid
    Out of state purchase, top notch dealership! And all the credit goes back to Mr. Khalil Abida, the best sales representative i’ve dealt with. From the first contact to the delivery day, this guy treats you as a family member. With Jim click jeep you never go wrong!! | Read Full Review
    2/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ hass19
    "I had the pleasure of working with Khelil Abida during my recent car purchase, and I couldn’t be more satisfied with the experience. From start to finish, he was incredibly professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking for, answered all my questions in detail, and n | Read Full Review
    2/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mehdi Ezzeddine
    Absolutely phenomenal experience working with Mr Khalil and Ms Mariam. If you visit, ask for either of them and you'll be taken care of excellently. | Read Full Review
    2/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ npowell93
    Easy to work with, excellent people and excellent service. This is my second purchase here and will return again. Highly recommended. Thank you! | Read Full Review
    1/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Matthew Cortez
    This is a long one, so sorry to those who read but I hope you find this helpful. I’ve gone here for occasional dealer-service while I’ve lived here for around 7 years. I’ve had great experiences for the most part - all staff I’ve ever spoken to has been kind and I appreciate the candor. However, my issue surrounds the service receiv | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ Lindsey Prada
    I came in (with an appointment) expecting at least a good customer service since they charge so much but when I came across with service advisor office #1 she look like she hated her job i asked her questions and she looked annoyed and sent me with another service advisor Rebecca, I explained to Rebecca it was my first time coming in | Read Full Review
    1/3/2025 12:00:00 AM | Google
  • ★★★★★ George Stefanakis
    Khelil was great to work with; recommend 100%! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ David R Overton
    | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Cayla Hakim
    Marissa was amazing! She listened to what we needed and got the job done! If you’re looking to buy a car go see her! | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Christina Payette
    Every time we go, everyone is always so friendly. The wait time is always what they say it'll be. I'm always happy when I leave. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Hartley Nicoletti
    Khelil was phenomenal! He listened so well so that he was able to guide me in making a good choice for a car that would suit my needs, and more important, a car I love! Justin in Finance, Edwin, the GM, and Lauren in Service, were all absolutely wonderful. I could recommend all of them more highly! Elizabeth Nicoletti | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ leena price
    Tony Gallego is the best of the best service advisors. He strives to make your experience amazing. He is kind, understanding, personable and a good listener. Also, honest! I know my experience will be stress free with my vehicle in his care. I truly appreciate him making a way for me when I Have questions or concerns about my vehic | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Juan Basurto
    Best experience ever Ana went up and beyond to get me approved on the vehicle for my family and me, She worked with me over the phone until she had the deal done, where I only pulled in the dealer to sign everything was organized and set ready to go ….. best Rep on the Jeep Dealership no doubt!!! Thank you so much. If you want a | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Mama bear
    This was the worst experience,all I have to say is I will not be buying from Jeep ever again, I took my car there to get fixed, and even though we didn't have an appointment I let them know I needed the car as soon as possible because I have my kiddos I take to school. They kept my car for over a week.When we picked up the car the am | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Dan
    Now I'm not a certified mechanic or even a math wiz, but 300% is a little ridiculous. You are better off buying a Hayes book and going on YouTube than taking it to this service center. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Mama bear
    So just recently I had taken my car in to get the vent tabs fixed when I went they told me it would be around $200, I told the service part guy I will go home and talk to my husband, my husband actually fixed it without any so called "parts" that I was told I needed, but what is weird is when I got it home, a day later my car starte | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Cañez
    Phenomenal person professionally and humanly! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Vivian Nicole
    Wonderful dealership to work with. Kevin Martinez was a true professional, and very helpful in getting our deal done. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ jake goldberg
    There is no better car salesman than Kevin Martinez. Usually working with car salesman can be a pain in the butt; however, Kevin made this experience smooth and easy. If you are looking for a Jeep, ask for Kevin! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Marie
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Centoria Louden
    Maryam Katiba is a top notch salesperson go see her if you are in the market for a Jeep! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Mari Valenzuela
    Javier the maintenance manager is very unprofessional and rude. I had gone to get my oil changed and a day after getting it back from getting the oil change the engine was making noises and leaking oil. Contacted the manager and Javier was very rude stating it’s because the car is older and “wear and tear”. He stated to bring it in a | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Gonzales
    Arturo did an awesome job finding our first car for my little family. Jeep Jim Click are an awesome team. If you need a car for the first time or just to upgrade the one you have. I suggest you reach out the the Jim Click Jeep team located at the Tucson Auto Mall. Thank you for all you've done for us. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Nelson
    Consistent service & experience. We've bought 4 Jeeps here and have always been satisfied with thier prompt attention to sales, repairs & customer service! Especially Kevin in service & Rich in repairs! They are top notch. ???? Would highly recommend this dealership! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ leroy burris
    Tony was great. He helped with everything we needed done. I really appreciate that. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Sandy Innes
    I dropped my Jeep off on a Monday night so they could squeeze an oil change in. I called on Tuesday at 4:45 and no one could answer the question if my Jeep was done or not. An hour later after 2 more phone calls I finally found out it was still in the shop. I appreciate that they squeezed me in. What was so upsetting was that NO ONE | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Garza
    Courteous, friendly staff. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Day Low
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ lucia ramos
    I'm delighted with the service I received from Jim Click. I especially want to thank Tony Gallegos for his excellent customer service and communication. I will continue to get my car serviced at this location. 10/10 highly recommend. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Ruth Romero
    Great customer service! Love my Jeep compass | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Poodle Dabbert
    Tony Gallegos is the best service rep for this location. Always cheerful and pleasant & very knowledgeable with excellent customer service skills. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Rosalva Kishbaugh
    DNT TAKE YOUR CAR HERE ! IF AND WHEN YOU GET AN APPOINTMENT....... TAKES MONTHS NO MATTER WHAT IS WRONG ! AND THEN WHEN I WENT TO GET MY CAR AFTER PAYING 1500 FOR SERVICES MY CAR CAME OUT SOUNDING WORSE. THE MANAGER AND PEOPLE WHO "HELPED: KEVIN SAID LEAVE IT HERE FOR THE NIGHT WITH NO CAR TO DRIVE HOME | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ M B
    I have a Jeep Grand Wagoneer and Jim Click is the only certified dealership in town. I drive further just to have it serviced because their customer service is so good. Rebecca Fairfield is who usually helps me and she goes above and beyond to make sure my vehicle is taken care of quickly and correctly. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Sam Khamseh
    Thank you Rebecca Fairfield for a quick response to my issue when I arrived at your office. Although I got here towards end of the business hours, but because of her quick assessment and follow up i was able to get out within an hour. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Roger Erwin
    Rebecca is friendly, knowledgeable, efficient and practical. She has been my service advisor for many years, and she is why I go to Jim Click Jeep. Thank you, Rebecca! | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Mary Marquez
    Just had my vehicle 2015 Jeep Grand Cherokee in for repair. The service advisor, Rebecca Fairfield was very friendly, professional and efficient. Thank you. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Jared Page
    My jeep suffered a stange issue that the techs here at Jim Click Jeep Tucson hadn’t experienced before. They immediately contacted JEEP and quickly found a solve to my rare issue and fixed it. Throughout this process REBECCA FAIRFIELD kept me up to date with the whole process. She was very candid and honest with me while being very p | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Lin Sly
    My service experience was top notch, from the time I called for an appointment to driving away my freshly serviced vehicle. Rebecca, my service advisor, was knowledgeable, friendly, and kept in contact with service updates throughout the appointment. My vehicle is running smoothly. I plan to return the next time I need service. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Chris Cummins
    If your vehicle needs maintenance, then you need Rebecca Fairfield. Every time we take our Jeep to Jim Click, she makes sure we’re taken care of quickly and at a great price. She goes above and beyond to make sure her customers are taken care of and satisfied with their experience. To say I recommend her would be an understatement! T | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ shane tucker
    I recently brought my car here for maintenance and the staff here are so friendly and helpful especially Rebecca. Rebecca always takes great care of me when I need repairs or maintenance on my car and every service is always completed correctly the first time and quickly. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ John Romero
    Sam was great. She got me checked in promptly for my oil change. The guys in the shop got the job done quickly and I was on my way out the door in no time | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Sailor
    The service manager at Jim Click Jeep is complete garbage. If you don't give him the review he wants, he will text your personal phone to talk crap and then not allow you to have future service. I contacted the manager and he didn't care enough to respond. Looks like the quality of people that Jim Click is hiring are making his name | Read Full Review
    7/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Mele
    Outstanding always get first class service from Rebecca Fairfield | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ John Utley
    Rebecca is awesome She is always eager to assist in getting my Jeep taken care of I even introduced my fiancé to Rebecca and now she takes care of her Jeep I would recommend Rebecca to anyone looking for a professional and knowledgeable service advisor I can’t imagine anyone else taking care of our Jeep needs Keep up the good work | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Meier
    I wish I could give them zero stars. We purchased 2 brand new JEEPs here in the last 7 years and the lack of customer service from this company has become truly baffling. They will guilt you into giving perfect reviews for their Service Advisors, even when you know it isn't warranted, but they make you feel like they will get in trou | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ nataliedmeier
    I wish I could give them zero stars. We purchased 2 brand new JEEPs here in the last 7 years and the lack of customer service from this company has become truly baffling. They will guilt you into giving perfect reviews for their Service Advisors, even when you know it isn't warranted, but they make you feel like they will get in trou | Read Full Review
    7/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Desmond Quenga
    At first it started off well, they took me in for an oil change without an appt as they said they're not too busy. But they did an absolutely terrible job of putting my skid plate back on my TRX. 2 bolts are missing, its bent and forced into place with some bolts loose. I wasn't going to mention anything, but as I was walking out to | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Scott Marsh
    We have purchased a few vehicles from Jim Click Dealerships and we consistently have a professional and courteous experience each and every time! Our most recent vehicle purchase is a 2024 Jeep Wrangler that we got at Jim Click Jeep with the help of Joey Alday, Mike G, and Sergio Hernandez! These guys were great from start to finis | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Cohen
    I usually only review places if it’s horrible service or exceptional. Jim Click Jeep rates with beyond exceptional . I haven’t taken any pictures of my Brand New Jeep Wrangler because it was pouring when I got it! (They still washed it for me!) EVERYONE I encountered all the way through the process was kind , understanding , knowled | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Derek Sanders
    Refreshing to get exceptional service in Tucson. Excellent communication by Rebecca Fairfield in service and they delivered in a timely manner. I highly recommend the service department over at Jim Click Jeep! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Jaci Phillips
    I brought my Jeep Cherokee I had purchased from this dealership in 2017 to them for assistance with not only the recall on the vehicle but a concern with a service shifter indicator. No one I spoke with seemed to have any care or acknowledgement of my concerns. I then scheduled for their soonest appointment which was over a month out | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Lorna Black
    EXCELLENT SALESMAN..EASY TO DEAL WITH...VERY PROFESSIONAL..GREAT Job Ali!! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ cekwhoohoo
    DO NOT buy a diesel jeep from these people. My husband's car has been held hostage for over 2 months because they do not have the part to fix it and it is undriveable. They took away our courtesy car leaving a family of 4 with 2 kids playing multiple sports high and dry with one car. A MANAGER FOR CRYING OUT LOUD stood my husband up | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leonel Calderon
    No good experience | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Kevin
    If I could give fewer stars, I would. I purchased an extended warranty at the time of purchase, from this dealership. It did cover my repair however because of their supply chain, my vehicle has been in their service shop for 2 months and there is no timeline for them to get the part they need, which means I could be without a car | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ AM Arkan
    Joseph Alday was great! Best sales service I experienced. Highly recommended! Thank you. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Levan
    From the sales department to the service department I’ve had more negative experiences than positive ones. The root of the problem for me has always come down to a lack of communication between team members and with me which has led to a lot frustrations. I would recommend going to another dealership. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Dena Burnside
    When showed up for appointment scheduled for 8:30 am on May 16, 2024 was told they had no record of my appointment and would have to wait 2.5 hours plus. Melissa Martinez was service advisor. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Micah B
    All smiles til they get your money, then absolute worst service department and customer service soon as papers are signed. Been servicing at Larry Miller Jeep, so much more professional. Should have bought my vehicle there. Lesson learned | Read Full Review
    5/11/2024 12:00:00 AM | Google
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