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Premier Chrysler Dodge Jeep Ram of Buena Park

Premier Chrysler Dodge Jeep Ram of Buena Park

★★★★★(347)read reviews
7301 Artesia Blvd., Buena Park, CA 90621
(714) 646-7615 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 05:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Premier Chrysler Dodge Jeep Ram of Buena Park

Premier Chrysler Dodge Jeep Ram of Buena Park is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (714) 646-7615 today to schedule your next appointment.

Our technicians at Premier Chrysler Dodge Jeep Ram of Buena Park are ready to help you!



BAR # ARD 277162
Phone # (714) 528-5337
Business Link Logo

Premier Chrysler Dodge Jeep Ram of Buena Park is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Premier Chrysler Dodge Jeep Ram of Buena Park today at (714) 646-7615 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Juan Cervantes
    $360 for a quick scan and a quick inspection is outrages... Not even a full diagnosis of the vehicle when i said the car had a tick... a tick can be lifters or rocker arm and tgey said they just checked for the vacuum leak noise that ended being the purge valve...will not ever be bringing my truck here with these lazy over charging | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Stroud
    My experience was by phone , email or text. Did not meet the two gentlemen in person, however, I found them both to be very helpful, pleasant and , above all, patient with me! In a 1 to 10 rating scale (with 10 being the highest) I’d give them both a 10! | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Jay Ceee
    I had a very disappointing experience with this dealership. I brought my 2022 Jeep Gladiator in for a diagnostic due to a ticking noise in the engine bay and was charged $305–$360 just for the inspection. According to the work order, they performed a “multi-point inspection” and a “DTC inspection” for an engine mechanical concern an | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Hernandez
    Great experience at this dealership! Tyler, Ricardo, and Raul were all very helpful, professional, and made the process smooth and stress-free. Really appreciate their excellent customer service.recommend! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ elizabeth carlo
    | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Jason C
    Very professional experience from start to finish. I’ve been to other dealerships for service, but my visit at Premier was exceptional. The team was efficient, communicative, and made the entire process easy. I would highly recommend them and will definitely be coming back. Great job, everyone—thank you! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Bunye
    Checking in with Mauricio was smooth and no wait time. He updated me of whatever needs to be fixed other than the reason for my visit. I wasn’t pressured into unnecessary repairs and I appreciate that. Checking out with Lor was quick, he’s efficient and nice. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ HowTo Basic
    I originally left a one star review because this dealership claimed I was trying to "cheat the system" and said parts I returned "came from a different store". They eventually refunded me, so I’ve updated my review to 3 stars. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Matt Vocke
    Made a 9am appointment for an oil change only and didn’t leave until almost 3 hours later, extremely slow. Was told 2 vehicles ahead of me but 3 hours is ridiculous. I was told it takes time to drain the oil, duh. Watching through window, the techs had no urgency to get anyone’s vehicle finished. I watched a car come in after min | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Robert Villal
    | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Erica Mayorga
    We had a great experience ! Fernando was great by providing us excellent customer service! So happy with our purchase! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Justin Fidel
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Michael Lee
    Quick straight forward with the deal! No hidden play with dealer installed accessories. Very efficient! | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Rudy Camacho
    Lou Palomino in the service department is always great. Welcoming as you walk in and communicative throughout the process. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ alicia russell
    Every single person we spoke to was friendly and understanding. We drove out in the vehicle we wanted with a reasonable payment. Thank you Gus!!! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Ramon Tapanes
    Giovanni took care of us and our car like VIP 's. We really appreciate it! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ david schnepp
    Yesterday we had a great experience buying a used Hyundai Tuscon from Premier CDJR Automotive Group in Buena Park. Our sales person Fernando and his finance person were awesome, highly recommend! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Freddie Yslas
    Took 5 days to get my vehicle back. Rental situation needs to be better. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Jose Bahena
    Worse dealership?I have ever dealt with in my life | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ John G
    We dropped off a new RAM Promaster van for service as we had experienced electrical issues related to the shifter. It's a brand new EV van. The van was with the service department for over two weeks, with no ETA in sight. We use this for commercial business use, so it's important for work, etc. Upon receiving confirmation the van was | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Gerardo Madrid yhxbcjxidjdej C.D.S.S
    Great service customer service from Chris and Ben. Worked a great price for the vehicle I wanted. No issues with Gus the manager. Overall great experience, not pushy sales people in forcing you or shoving something down your throat. Will definitely consider them in the future for another car. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Katerina Gawlik
    William was so great and I was in and out of there quickly for my jeep wrangler’s very first service!! 10/10 experience, thank you guys!(: | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Jesus Cisneros
    A+++ | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Tony Fahl
    Service was courteous and prompt | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ N Varela
    Nathan was very professional and helpful. Thank you very much for your service. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Jorge A. Tirado, P.E.
    Great service | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Conor Campbell
    | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Elvin Mitchell
    This dealership service department is unethical, incompetent and borderline operating illegally. Took my Jeep to Premiere for complete diagnostic for p0733 code and limp mode status. They were my third diagnostic stop to confirm previous diagnostic from Fisk Automotive ( they accurately diagnosed Transmission rebuild/ replacement al | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Kim
    I had a very disappointing experience with Christopher Esquivel , sales consultant at Premier Chrysler Dodge Jeep Ram of Buena Park. I scheduled an appointment to see a Hyundai Santa Fe Hybrid used car came out great deal and drove an hours to the dealership. When I arrived, I did not meet Christopher and was not informed whether he | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Gregoria Ruiz
    Wonderful experience with the sales man Miguel thank you for all your help I wish everyone is as nice and helpful as you ,also Raul in financing thank you so very much really appreciate you guys ?? | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ J L Stoker
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ themis Alexopoulos
    I had a scheduled appointment for oil change, I checked in, paperwork was quick, the advisor was professional and polite. They Text me when they had finished as planned, all smooth. Will definitely use them again! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Alex Tellez
    Thank you to Premier Chrysler Dodge Jeep Ram of Buena Park. Thank you, Nathan. He answered all my questions. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Santana 805
    Great experience from start to finish. Ben was very helpful, and genuinely just a cool dude. I will be back when I need a new car! Thx guys | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Michael Hogerhuis
    Everyrhing went great. After I paid I waited a half hour to have my car brought to me Friday but I did go at lunch time. I got home last night after picking up my car the same day and my check engine light is already on after dropping 2 grand close to 29,500 plus stuff fixed under warranty and recall... but at least my Wrangler 4XE h | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Tony Velasquez
    I would put no stars be careful buying work trucks from them bought a truck with service body saying its a royal truck body after i get my signs put on it and start to transfer tools i notice a lot of bad stuff on truck so i take truck to royal they say it not their body doesn't have a serial number ladder rack tube weld together | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Charles Quarto
    The service department here is professional, concise and handles business. Getting work done with them is how all dealerships should be. This is the only dealership I'll let work on my JL diesel. Nathan, the service advisor who handled my case, was a true pleasure to work with. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Garcia
    Great/ Excellent customer service by representatives and awesome work by back office. Awesome team. Highly recommend Buena Park dodge jeep ram. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Angie Salazar
    We were very impressed with the personal level of service received. Customer service was excellent ! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Michael Mckinnon
    Great service. Service Representative was very professional. Will be buying my next Truck from your dealership based on his service | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Chavo
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ mark schoettlin
    My service guy was William he wrote down everything i said that was happening with my truck passed the information to the tech even had me speak with him, the experience was very professional .I normally don't recommend people i would William. I chose not to do the repair because of the cost Not Williams fault | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Lawrence LaRocca
    I bought a 2022 Lexus 450 hybrid L. I worked with Chris who was a sales person and Gus with finance. Both were professional and responsive to my inquiries, providing Information. I felt very relaxed and not pressured which I appreciated very much. I got a great deal on the car and I’m quite happy. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Bernadine Cueva
    | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Bruce Bradley
    I had a very good experience at Premier. Anton is very knowledgeable and all around really great guy. He made the whole experience a really good one. Thank you Anton! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Jose Chavez
    It was great! They had the car I wanted, they were very nice , they worked with me ,,, I highly recommend,, thank you Dodge,, I recommend Tyler Smih, Ricardo and John Salman,, thank you very much | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ NJ NJ
    This is worse dealership that i ever visit i don’t recomendad it to any one please guy don’t visit this delearship this is the worse | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Steve Mc Koy
    My overall experience was great. Omar the sales person great, will recomend you to go there | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Ignacio Gonzalez
    Great experience! William was very attentive. Thank you! | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Paul Lemos
    Don’t waste your time here this place Has a bunch of uneducated people working in sales and And financing and anything related to purchasing a used or new vehicle. They don’t take responsibility of their Faults and will blame other people for the wrongdoings. It’s been Over a year in my vehicle is still not technically registered wit | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Xxole L
    From day one, Chris was amazing. When I first called, he answered right away and was immediately on board with helping me get my situation fixed. As a first-time car buyer, I was pretty anxious, but Chris took the time to explain everything and made sure I understood each step of the process. His patience, understanding, and support | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Irene Rosendale
    Very helpful and great customer service | Read Full Review
    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Brian Mitchell
    My service advisor LUIS was excellent he kept me up-to-date on my service i had to leave my SUV there. He provided transportation for me to get Home. I walked out of the office, had a question. I walked back in, he stepped away from his desk so there were 4 guys there one ask. If I wanted him to go get him, I said, no, that's okay | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Neridiana Chavez
    | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Xavi Lopez (El Toro)
    Patient and attentive service | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ Suzie Kim
    Ben was incredibly kind and helpful from start to finish in helping me find the right vehicle. I’m so happy with my purchase and wish him all the best. Thank you, Ben, and thanks to everyone on the sales team I worked with! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Johnston
    Nathan and the team continue to impress me every visit. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Roxanne Delacy
    Sales manager and sales consultant superior work ! Very kind and professional took the time to explain the best option that would work for me I was very happy I will bring my family members to buy their cars here thank you! God bless | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Reza A E
    Great service people, go see my friends Martin and Giovanni, and they will take care of your needs like a family. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ mayra hermosillo
    Excelente servicio y buenos carros, me traje los mejores | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Steve Gallardo
    We got great service and a awesome advisor named Nathan Howard, also the service manager went out of his way to make sure personally that our jeep was handled in a prompt and professional manner. Highly recommend and thank you for all your team did | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Costello
    I just purchased a used GMC vehicle from BP Premier CDJR and I could not be happier with the service I have received here. The car had a few issues after I took ownership and they took care of everything. Every single employee I interacted with went above and beyond to make sure I was taken care of. I am so thankful to have had Gab | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Easar Photography Production
    Always great service and piece of mind walking out of here | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie Lemus
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Roque Anthony
    It was so fast and the guy made it so easy and even uber me to the gym near by so I didn’t have to wait | Read Full Review
    1/23/2026 12:00:00 AM | Google
  • ★★★★★ sophia garcia
    Great Service. William was my service advisor and he was great from the moment I walked in he greeted me and helped me right away. He set me up with an Uber to get me to work and cycled in with me through out the day and let me know when my car was ready. He made the check in and check out a breeze. I will definitely come back and | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Mackenzie Lieras
    Lou was so kind and helpful! He got my car taken care of quickly and didn’t do the run around I usually get when I’ve gone to other dealerships. (Bringing my car in knowing what’s wrong and they still insist on running a diagnostic to charge me more and then push me to get more work done on my car then needed) I appreciate his help a | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Campbell
    Ben was great! I called ahead to see if they had what I was looking for and they had a truck pulled up out front waiting for me when I got there. | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Michael
    Took almost a week to have a small service done. No updates from Lou (service dept. rep) after initial discussion. Then charged an outrageously high rate . Very disappointed. | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Dwayne Johnson
    | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Bill Duchene
    Easy to deal with and Chris was great. | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Jason Linares
    Came in for a transmission fluid change and it cost me $800+ for a Renegade | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Angel Romero
    The best they help you out a lot need any help just ask for Miguel he will help you | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Daisy Osuna
    | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Alex Carrillo
    People are great. They work with you | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Anahi Mendoza
    | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Brian Pivovaroff
    Great Service | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Sanchez
    Not good service at attending for manager | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Frank
    I was called several times from a REP for Dodge about my 2020 Dodge Truck and a recall that as they explained it, "could lead to further damage or dangerous if not taken care of." After about two weeks of scheduling issues I took my truck on a day that accommodated my schedule, dropped it off thinking they'd call me the next day to | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ John Moffitt
    Fuel pump was fixed and went bad after a couple months (electrical short). Under warranty, no charge, GOOD. Short in fuel pump caused battery to go dead while sitting in the dealer's shop. Dealer wanted $400 for new battery. BAD It was "after hours" and dealer had truck for a whole week fixing warranty (desperately needed truck next | Read Full Review
    1/14/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Rosenthal
    William, My service advisor was excellent! He showed me incredible customer service by greeting me and keeping me informed about my Jeep Grand Cherokee! Thank you, William! | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Ben Kass
    | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas McAfee
    I recently purchased a new 2024 Ram 2500 from Premier Chrysler Dodge Jeep Ram and had a good overall experience. The team did their best to get us in and out quickly, which I really appreciated, and they were willing to work with us on the price to make the deal happen. The truck had a few scratches on it when we looked it over, and | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ alan arellanos
    | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ Mike Loisel
    | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Rigo Diaz
    The sales team was great. Ray with financing was awesome and was very thorough. They got me into the truck that I wanted at a great price. I would definitely recommend heading over if you are on the market for a new or used car. Thank you guys | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ jonathan cazares
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Ed Lozano
    Helpful and knowledgeable, Ruben (financing) and Fernando (sales) got me in and out on my lunch break with a new car, no hassle no going back and forth, would definitely recommend | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Tucker
    | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Joe Morals
    I was impressed with the service person who helped me . MAURICIO if it wasn’t for him I wouldn’t have found out I had a rat nest in my car. After the repairs were done in a timely manner, kudos. The holidays were upon us and your team got my car back quickly . Had many miles to travel . This dealership is down the street from me . A | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Jeanne Short
    Estimated time for service was 2 - 2 1/2 hours. Job completed in 1 1/4 hours. Yay! Friendly and courteous staff. Appreciated the special pricing! First time at this facility but I will confidently be back. Thanks. | Read Full Review
    12/24/2025 12:00:00 AM | Google
  • ★★★★★ Moises
    Very satisfied with the outcome. Thank you Miguel and to the rest of management. | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ MGS
    I told your dealership that I don’t own that car and to remove me but here I am still getting messages, if your dealership can’t even do a simple removing me from your system, I definitely will not be getting my vehicle service there! | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ MEKA LANDING
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    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Rigoberto Perez
    Great CDJR dealership. Awesome service department. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Vasquez
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    12/14/2025 12:00:00 AM | Google
  • ★★★★★ Guillermo Garcia
    Great and fast service! | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Sang Kim
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    12/6/2025 12:00:00 AM | Google
  • ★★★★★ Juan Gonzalez
    Tyler was great. Very responsive | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Cervantes
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Alex Garcia
    Our sales guy Ben was straight forward honest and efficient. The finance manager was the same. I would consider buying another vehicle from your dealership and would highly recommend your dealership to all my friends and family. Thank you for you help and we love the vehicle ?? | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Gary Vega
    Purchased a 2026 Dodge Durango at Buena Park. I had a great experience and customer service was awesome.Thank you very much | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ ice jr
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    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Wendell Lagarde II
    Salesman Alphanso was right on time with his unpressured assistance and knowledge base on Willy’s Jeep vehicles down to the original WWII model. He closed the sale, helped me transfer cars, took pictures, and sent me, a satisfied same day customer/buyer, on my way! A great guy! | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly S. Diaz
    Fast and easy service. This been the dealer I have been coming for the last 2 years. And William is always helpful and knowledgeable when it comes my vehicle will need and financial stand. I really appreciate it. | Read Full Review
    11/27/2025 12:00:00 AM | Google
  • ★★★★★ Tarek Aboushalih
    William, my service advisor, went above and beyond to make sure everything was handled smoothly. He took the time to explain the process, kept me updated throughout, and made me feel confident that my vehicle was in good hands. His professionalism and genuine care stood out, and I truly appreciate the extra effort he put in. Highly r | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ Supreme Luxury Dolls
    Great experience. Freddy really helped me out. | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ Loan Doan
    | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ razer nat
    | Read Full Review
    11/23/2025 12:00:00 AM | Google
  • ★★★★★ Jayson Calangi
    | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ ??
    I'm not feeling great about it. I wanted to replace the battery, but it cost over $900. Plus, I had a free car wash included, but they didn't even wash it. I'm not feeling great about it. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ KB Lee
    They are kind. | Read Full Review
    11/17/2025 12:00:00 AM | Google
  • ★★★★★ Ely Marquina
    Este lugar es el peor donde uno puedo comprar un auto mi jeep alos 3 días fallo lo lleve y quedó igual lo arregle por fuera luego falló el motor y solo me dan mentiras el carro ya Ba para 45 días y todavía no sale así que no te metas mejor ve al L.A allí nunca tuve ningún problema | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Robin Ahlheim
    Got my car washed and they scratched it terribly | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Renz Vous
    | Read Full Review
    11/10/2025 12:00:00 AM | Google
  • ★★★★★ John Mooradian
    I had an excellent experience at this dealership. I flew in from AZ to buy a used specialty vehicle, after seeing it on Autotrader. It was exactly as described in the listing, photos, and video. Chris negotiated a great deal with me, and managed the sale with expertise. Everything was well organized, and I got on the road quickly | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Ginsberg
    I leased a vehicle in July 2024 from this dealership. I chose them primarily because they are Christian owned. I was just recently laid off from my job unexpectedly, right before the holidays. I have made all of my payments on time and the bank informed me that because it was a lease, only the dealership where I purchased the car w | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Beth Johnson
    Felt they were trying to price me at an exorbitant cost. To get me to trade in because of low mileage. I ended up going somewhere else | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Espinoza
    Me personally I would’ve gave it a zero but I have to give it a one star. they texted me that they had the parts to get it fixed for a recall and then when I come in person, they told me oh we don’t have no parts that you will have to make another appointment but when you’re buying a vehicle, they try to help you as much as you can’t | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Antony Luna
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    10/29/2025 12:00:00 AM | Google
  • ★★★★★ Donnie Johnson
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    10/28/2025 12:00:00 AM | Google
  • ★★★★★ chavez bell
    Was in and out, and the staff was great! | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ Joe Meza
    We went to Premier Dealership to browse some cars. They had a nice selection of cars and trucks! The salesperson that helped us was very polite and helpful. He took the time to explain about each vehicle we were took an interest to. I would definitely recommend Premier Dealership to friends and family! | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Powell
    Giovanni was very thorough with the service of my Jeep. He showed me pictures of the items that needed attention and made suggestions on the best way to address them. He was polite, respectful and knowledgeable. I will definitely bring my vehicle back to Giovanni at Premier in the future. | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Frances LABRAY
    Great customer service | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Mehl
    Had a great visit for an oil change and tire rotation. My service advisor Lou Palomino was wonderful. He got me in and out as quickly as possible and made sure everything was done right. Really appreciated his help and I will definitely be back! | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Vickie Walter
    Lou was great | Read Full Review
    10/18/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Trejo
    Love this place,every time I been there,always receiving an excellent service | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Trejo
    Very nice,clean,fast and excellent service from my service advisor | Read Full Review
    10/15/2025 12:00:00 AM | Google
  • ★★★★★ Darren Tabion
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    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Rich Taylor
    | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Santino Pacho
    My vehicle was returned to me without engine coolant and also my heater core hose was not connected. I ended up overheating and having to pull over five minutes after leaving the dealership. Not a single person has called me back to rectify the situation. | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Hernandez
    Fast quick and priced accordingly! 10/10 recommended to everyone and anyone! | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ andrea barajas
    Thank you so much William. Thank you for your attention while my car was at the dealer getting serviced. | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Gene Irwin
    Vehicle Purchased: 2025 Jeep Wagoneer S Launch Edition Date Purchased: MAY 2025 Current Status: Stranded in Service Bay Since 08/29-10/12/2025 I was thrilled to buy into the new electric vision of Jeep with the 2025 Wagoneer S. That excitement evaporated less than 100 days later when my vehicle suffered a complete electronic failure | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Isabel Rosas
    This review is specifically for Martin and manny from the auto service dept. manny goes above and beyond to constantly keep in touch and let you know what’s going on with your car which is great. He is very helpful and nice. I was told my car would have to be in their shop until Friday Martin was amazing on helping us get a rental he | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ P Stewart
    Francis made everything smooth, quick, and efficient. Raul in finance, was amazing as well. I will refer all that I know looking for a car to go to Premier Chrysler Dodge Jeep Ram of Burns Park. | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Amber turner
    So far so good. We were helped by William and hes super sweet and nice! They had in house rentals for $50 a day. Just waiting to hear back about our car. | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ Austin Stewart
    The service was great. William came right out and helped me with my vehicle servicing without waiting or looking around for help. He helped quote out recommendations and with any current deals in addition. Thank you! | Read Full Review
    10/7/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Mosqueda
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    10/7/2025 12:00:00 AM | Google
  • ★★★★★ terry ramos
    | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ David “Yamamama” Yamamoto
    Manuel was absolutely spot on with our service request and requirements. There will be a return trip for some software problems that have repopped up, but the sincerity of the front line service team was great. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca G
    I had an amazing experience buying my first car. Fernando Montoya helped me with the sale and he was very helpful with any questions I had. He and his team were very efficient in the process and I was not there for hours like at other dealers. I did not feel overwhelmed or confused at any point . They showed me every detail about the | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Melanie DiMeo
    We have owned Jeep for 10 years and have been having service done here for most of those 10 years and have been very happy with the service department. This is our first experience with the Sales team and we could not be happier. We called to see if the had a Wagoneer on the lot that we could test drive and they did. I let the sal | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Arlene Garcia
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    9/27/2025 12:00:00 AM | Google
  • ★★★★★ jo anne becerra
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    9/26/2025 12:00:00 AM | Google
  • ★★★★★ David Corderman
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Lisandra huitron
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    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Mary Lane-Carlson
    Great service representative Lou Palomino. | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Chris Frisina
    Parts department keeps transferring phone calls around and hangs up | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ AJ Grim
    I was giving up on my search for the 4xe I wanted. All other dealerships said they can't get it. This was the only one , out of 7 other dealerships, (not kidding) that not only was persistent in hunting down one for me that took almost a week, but keeping in touch throughout the process. They didn't give up. I didn't know what to | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ Johnathan Gleason
    I recently brought my Jeep Wrangler in for some extended warranty work, and I couldn’t be happier with the experience. Mauricio really went above and beyond—he not only made sure the work got done quickly, but also took the time to address all my concerns and keep me updated throughout the process. It honestly felt like he cared abou | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Scott Sherman
    Manny and Moe took excellent care of me. I would recommend this dealership to anyone with a ram. When my seat stopped working when in their care, they took care of the problem right away and made me feel comfortable and that I am trust them in their work. 10/10. | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Jesse
    Friendly and Professional Staff! Thanks to Cindy for showing us around and test driving our Jeep Gladiator Truck. We are happy with our purchase of a new Jeep truck! | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Moreno
    Excellent costomer service friendly give me ! Mauricio and Manuel all ways take care? Costomers thanks you guys for your work to the costumers? ?????? | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Alfonso Hernandez
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    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Anna Lonetti
    In the end, all is well. Thank you to the amazing staff that worked with me to get this deal. I appreciate their kindness. Francisco and Fernando are wonderful! | Read Full Review
    9/15/2025 12:00:00 AM | Google
  • ★★★★★ Dy Function
    | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Sanela H.
    Absolutely thrilled to share my 5-star experience with the Service Department at Premier Chrysler Dodge Jeep Ram in Buena Park! From the moment I arrived, the entire team greeted me with warmth and professionalism that truly set the tone for an exceptional visit. Their friendliness and courtesy are unmatched, making what could have | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ edgar garcia
    Great experience! William Enriquez was friendly, professional, and kept me updated throughout the service. My car was ready on time and runs perfectly. Highly recommend their service team! | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Veronica Jimenez
    Since I got to have my first service on my 2024 jeep wrangler in the morning, Manuel was there outside all ready to help me out. Manuel made sure everything was great with my vehicle. I was very surprised that even my wheels rotation was included in my service. Manuel is very nice by giving me a great service for my Jeep. Thank yo | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ Dawn Ojeda
    One of the best experiences we’ve had at a dealership I was able to get approved for my dream mini van great customer service super professional and polite and the coffee is upper good! | Read Full Review
    9/9/2025 12:00:00 AM | Google
  • ★★★★★ Javier Medina
    I came here for a oil change for my jeep I had an appointment once’s we arrived Giovanni helps us he was very helpful and took care of everything it was such an easy process no waiting long hours received a call once’s my car was ready which it took 3 hours unlike other dealers take up to 6 hours once’s arrived it was an easy process | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan vasquez
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    9/6/2025 12:00:00 AM | Google
  • ★★★★★ jeremy dewaard
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    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Paul Fierro
    Only have had my 25 Ram 1500 for about 3 weeks and had a ABS, stability control, pre collision, brakes lights come on took it to Buena Park premiere Dodge. After 3 days I got a Email saying I owe $390. For repairs. The say there was a bolt missing that holds down the ABS sensor to the hub. And that someone had to of messed with it. | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Maria santos
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    9/3/2025 12:00:00 AM | Google
  • ★★★★★ germaine ferrer
    I had my second service appointment and everything went smooth and fast. I had the best service advisor, his name is William Enriquez, very kind, friendly and helpful throughout the entire time I was at the location. You should definitely look for him whenever you would do your car for service. | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Oscar Garcia
    Great/ Excellent customer service by representatives and awesome work by back office. I went in for a service light and was fixed. Awesome team. Highly recommend Buena Park dodge jeep ram. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Julia Godbey
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ John Doe
    Thank you to prem1er chrysler’s employee Manny for such a good job! He took good care of our 2022 van and was very informative and kind. Would suggest you go visit him for any help you need | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Spencer Davis
    Eric was friendly and knowledgeable and was great at anticipating my needs. When I told him I was interested in a Wrangler 4xe he walked me directly over to the color/trim I was interested in before even asking. How’d he know?! | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ sam holeman
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    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Chris Chilcott
    Premier CDRJ is always the place I take my Chrysler 300, often for oil changes but additionally this week for a recall service. As always, they were great, did a great job, left the car clean, and handled the work quickly. My consistent service advisor Lou Palomino has always been fantastic and that has not changed, but all t | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Carrillo
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    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Kichler
    It’s funny how you call and call and call, and text, email and you can never get ahold of someone in the service department. However, the immediate second that you are done with them, they are super quick to send a survey text and follow up messages thanking you for your service. I’m not going to say names, but the guy who handled my | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Lieutenant Perez
    Free complimentary oil change service and complimentary coffee can’t complain | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Winston Lee
    Gio helped me a lot. He had plenty of knowledge and experience. He was very kind to all the customers. I can tell he will be promoted soon in the future. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Josh
    I dont even know where to start! Well... I am a 3 time dodge owner and I consider myself to be a fan of their products. I am a 6.4L Hemi owner and I took my Challenger in for an oil change and for a noise coming from my AC unit which was no longer cooling. I assumed the AC issue would be covered under my bumper to bumper warranty whi | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ leticia gonzalez
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ osiel ruvalcaba
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    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Eihab Zin
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    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Monica Montes
    Really Really good customer service Especially when you take your 2 kids with you. Anton was the nicest and most patient sales guy ever ! Montana was determined to get us a good deal as well. We’re 2nd time customers with Prem1er and will continue to do business with them! | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Fritch
    My car buying experience was awesome! Thanks to Eric Montgomery, Montana, and Raul, the entire process was smooth and stress free! Thank you Premier CDJR! | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Renee Thompson
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    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Braham
    William was Great! | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ enrique enriquez jr
    Best customer service | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ MA Castro (Kahuna47)
    Manuel was very professional and responded to my arrival quickly handling the initial paperwork.. service work (oil change) etc. was done quickly and without any delay. Done within 1 hour. Manual also explained the work done and the additional free inspections and recommendations very clearly.. Thank you M A Castro | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Aguilar Lopez
    I am shocked to see how many bad reviews there is about service department . My experience there is always the best . Especially with Radiel he is always so attentive in getting the car out on time , communicating , making sure you’re ok asking if anything is needed while car in service . He is simply on top of everything super nice | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Isrrael Rodriguez
    Great service | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ Emily Araica
    This was my first time buying a car and Anton made it so easy! He’s super nice, genuine, and really made the whole process stress-free. Love my new Jeep, highly recommend asking for Anton! | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Iman Abdallah
    Great experience leasing a car ?? | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Angela Yoon
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    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Gurpreet Singh
    Was looking for a Jeep Wrangler Sahara decided to go to Premier in Buena Park. Was greeted by Tyler very professionally. Told him what color and model I preferred and what terms I was looking for financially. Was accommodated with my choice of color with the right financing. Tyler also provided the information that would help me with | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ 64pontgto
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    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Barron
    Great customer service and friendly thank you Raidel | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Fernie Fernandez
    This dealership never answers the phone. Literally try and give them a call. And it goes to voicemail. Maybe we’re just spoiled with Toyota and Hondas great service, no wonder there so successful unlike this trash brand. | Read Full Review
    8/16/2025 12:00:00 AM | Google
  • ★★★★★ Esther Perez
    RAIDEL was very welcoming and helpful. Such a great guy took care of my husbands and mine needs for our vehicles. We both needed tire rotation and oil changes so it was a great experience. RAIDEL went over our service packages that’s we could purchase for our Rubicon’s. The whole ordeal was fast and smooth . Definitely worth bringing | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Robert Johnson
    Ridel is great with the customers...Lou set the standard...best service period. | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Erica Corona
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    8/14/2025 12:00:00 AM | Google
  • ★★★★★ James Leibert
    Everything was great, no waiting and I got to watch it serviced from the guest lounge. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Abad Garcia
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    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Angie Medina
    I had a great experience buying my Jeep Wrangler with Cindy!! Thank you! | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Ronnie
    | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Guerra
    best Ram dealer in Southern California in my opinion. I choose to drive 45 mins for service over going to my local dealership. All employees are friendly and helpful. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Mona Haddad
    Raidelle was courteous and accommodating while my Jeep was getting serviced. I appreciated his professional and kind demeanor. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ An Hoang
    Time to service my car is reasonable. Waiting room is comfortable and has tv and drinks.I can see my car in the service area through glass window while waiting. I understand the dealer service rate (cost) is higher than outside but I can't understand while dealer's parts are too expensive. I paid $230 for brake fluid while 3rd party | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Rogelio G Rojas
    The sales service is outstanding. The first impression in Customer Service is a key factor to do business or not. At PREMIER, Tyler, the sales associate definitely offered the warmth welcome to us. He went the extra mile and helped us to select and buy our RAM 3500. The Sales atmosphere area invites in a positive way to do business | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Caylee Stanley
    | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ abel cienfuegos
    It was comfortable and good personal. | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Vasquez
    This is my second vehicle I bought here at premier dodge and jeep in Buena Park ,I went in there not knowing if I would find what I was looking for and I did I got everything that I wanted in a vehicle and that thanks to Cindy she went beyond to make sure that I understood the paper work and numbers ,she made us feel really comfortab | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Max
    Came for a car, left with a BRZ and a smile ?? Omar Ramirez hooked it up at Premier Buena Park — chill dude, smooth process, zero drama. Felt like buying a car with a homie. Thanks so much | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Edgar S
    I've had the worst experience here with a service rep. Constants lies. No communication. No follow through. And when I last called, the specific person in question answered the phone, remembered the conversation and tells me another lie on why the part is not there or was not ordered. There is no integrity and it seems like the ma | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Chelsea Laufer
    Raidel made my service appointment quick and smooth! | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ C. Gober
    Great experience! Thank you to Cindy and the team. I appreciate you for being professional, upfront, and honest. Took some time, but I was able to walk out with what I wanted. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hernandez
    I had service done and would recommend. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ felix lam
    good job | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Lorena TG
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    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Octavio Duran
    Christian was very professional and provided excellent customer support. | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Nigel Diocson
    I trusted this with my brand-new 2025 Ram 1500 Laramie for service, and discovered via Uconnect that a technician took my truck on a 43-mile unauthorized trip, including a stop at a donut shop. The dealership admitted wrongdoing and admitted it was used for personal errands. TSB repairs were left incomplete, and they refused to provi | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Shortell
    One of the best car buying experiences I’ve ever had. Was able to get a great price before heading in for the test drive and all that was left was to sign the paperwork | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ Mary Surwillo
    They were kind and Helpful So much more so than Downey. Just as I remember Buena Park. Thank you | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Robert Gomez
    Service from being to end was great, they took good care of me and more important my truck ,go see them the do a great job. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Jose Alvarado
    Very good service, thanks you RAIDEL for your help | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Javier Magana
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    7/17/2025 12:00:00 AM | Google
  • ★★★★★ byoungkook min
    So nice and kind staff and they provided really excellent job. | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Yoseph Min
    Awesome staff like Raidel and they are so nice and make us comfortable! | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ paul garcia
    Salesman was very informative on jeep we purchased enjoyed our experience | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Castro
    Helpful, Attentive, good Service | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Frank Canino
    Ben was great! Good experience. | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Nicole kang
    thank you for letting me turn in my lease in with no headaches! such an easy process and all my maintenances done with servicing has been so great! | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Desiree Medina
    This dealership takes last place for me. I will never bring my vehicle back to this dealership ever again, the service people here don’t care, or at least mine didn’t. I brought my car here on June 23rd for a trunk latch issue and a backup camera issue. During the 3 weeks it was here my battery went completely dead on my vehicle and | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Erik Gonzales
    Lou is the best! Great service great communication would highly recommend | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Terry Davis
    service dept was spot on!! Excellent in every respect. | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Carol Corral
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    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Grace Carluen
    we walked in just browsing and ended up buying a brand new 2025 Jeep Wrangler 4xE. it’s our family and adventure car! we’re so happy with Cindy’s exceptional service. She was patient and let us test drive both used and new to ensure we get to experience both. The turnaround of the entire process was quick as well! thank you Premier o | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Hernan Palacios
    Great service, Amazing employee's | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Lui Luna
    | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Monica Jaramillo
    I have nothing but praises for the gentleman that helped me out over at Premier CDJR of Buena Park. They made my life long dream of owning a jeep come true and I couldn’t be happier. Not only did they take the time to really listen to what I wanted but also ensured that it was something I could afford. I started shopping around on go | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ Marina Nunez
    So…brought my car in because it was making some Darth Vader hissing sound when the a/c was running and I didn’t want to drive somewhere and it fail. Brought it in. Manny was super nice and made me feel welcome. Covered all his bases and checked to see what coverages I had available. Thankfully I have an extended warranty which saved | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Frank Aguirre
    Raidel Soto provided excellent service! He was professional, friendly, and kept me informed throughout the process. I really appreciated his help and would highly recommend him to anyone visiting the dealership. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Jason Lee
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    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Henry Arballo
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    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Torres
    For service dept: fast and friendly service | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Zory Melendez
    Omar was great, he help us good customer service his guidance to buy a new vehicle instead to used car it was worthy. At the end we decided to lease a truck | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Cliff Chance
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    6/29/2025 12:00:00 AM | Google
  • ★★★★★ mitchell thomson
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    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Meester
    Everyone was very helpful and friendly | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ summerhawkranch
    They did a great job in facilitating a very fast, easy no pressure process, including the delivery of my vehicle to my home. 5 Stars | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Greg Loveless
    Showed up for my 0700 appointment. At 0715 I was informed my service advisor was still enroute to work in an uber. I was finally able to drop off my truck by 0730. 30 minutes after my appointment. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Edwar G
    Good Experience | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Micaela Perez
    Manny was great and really helped me have a great experience. Thank you so much Manny!! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Robert Palacio
    Tyler helped me out and really provided the best service. Overall was making the process go smoothly and answered all of my questions and got me the deal I wanted and out the door asap. Overall great guy for service and easy to speak with! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Luis Garcia
    | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Hamlet Sarkisyan
    I work with a sales agent that made my day easy to purchase a car and a very professional. He answered all the questions. Excellent work Thank you. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Keith Turner
    I had a great experience. Your staff was professional, polite and courteous. | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ perla hernandez
    Great customer service. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Deo
    Fernando did a great job assisting us with our first Jeep purchase. However, someone with the name Raul who helped us with the paperwork made us upset on how he explained some of the inquiries we had. He should have been more patient on the way how we were treated. The vehicle had a little scratch but Fernando was kind enough to assu | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ carl miranda
    Service Advisor Raidel Soto was very helpful and . He explained every detailed work to be done and the cause of the problem of my car.very nice guy, he is really an asset of the COMPANY. Premier Chrysler Dodge Ram Jeep of Buena Park is a place that you can count on.thank you and more Power . | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Brian Wallace
    I took my Ram into Premier chrysler of Buena Park for a oil change and tire rotation. I was in and out fast. Raidel was really friendly and kept me updated while waiting. Great service!! I highly recommend!! | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ luisa salgado
    Great customer service | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Reid
    My Jeep has been held hostage in their service department for over a week and a half. No ETA. No updates. No one picks up the phone. No one calls back. It’s like shouting into a void—if the void also had terrible hold music. I had to go full corporate escalation just to get a missing part shipped, which—surprise!—was delivered and s | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Alicia Yohana
    I wanna give a big shoutout to Cindy, she really did her big one yesterday and she was really easy to work with. I went in while my car was being worked on and didn’t expect to leave with another one. She gave me a great deal and I left with a car I’ve wanted for so long. I’ve been dissatisfied in the past with other dealerships and | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Ledezma
    Great experience, amazing customer service | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Angela Chiaromonte
    Raidel provides the best customer service. I go to this dealership because of him. He always takes care of my Jeep! | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Noemi Martinez
    Manuel was amazing, he was really informative about my car and had great attitude. | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Tomas Reyes
    Cristian at the service center was very helpful and made my experience good | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ ed Villa
    I just ask for a part, they ask for the Vin# I got the vin# all I need was. A bolt but they can find it on their downing or diagrams, they bring me 2 or 3 different pictures, I point where it should be, and they can bring it out, and they just told me Oh that’s been discontinue. But they never show me that they find the part. | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ José Rafael Risco Valenzuela
    I went to change my jeep they made me sign everything for the new jeep and they didn't deliver it to me I'm still waiting, Really bad | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Britnee Antunez
    Best service out there ! Thank you to Raidel for always taking care of me as soon as I walk in that door for whatever reason it may be. HE IS THE BEST! and I don’t trust many with my car but he always makes sure I am well taken care of ! Thank you to the service team for keeping my Chrysler running great till this day! | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Greg Weiner
    | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Customer Service
    I was taken care of quickly, but they forgot the free car wash and didn't place the sticker for my next oil change. Thank you. Mark | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Sherry Einwalter
    Your employees were very friendly & professional | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Cheron Bartee
    I always have such a good experience with the service department here. They are very polite, helpful, and knowledgeable. I know my Jeep is in good hands when I bring it in. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Jaz J
    | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Cyrus
    I received a very good service | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ ???
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    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Leticia Gaeta
    Awesome and fast service for an oil change! | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Manuel V
    Worst Customer Service Ever. I purchased a windshield for my Jeep here over 8 weeks ago. This delivered within two weeks, I have been calling for over 6 weeks to schedule installation. I HAVE NOT RECEIVED A CALL, TEXT, OR EMAIL. I call once a week and the same response “ our service manager will reach out to you”. This is complete B | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ Michael Hernandez
    I had the privilege of buying a Jeep Wrangler Willy’s 4xe from Anton. The entire team was helpful and successful in getting me into a vehicle that I absolutely love. Anton’s relatable personality and patience made me want to not only buy from him, but also tell my whole family (Jeep lovers) that they all must buy from him. This is | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Victor Lepe
    | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Geovanny Herrera
    Amazing service!! Tyler took care of me and made sure everything was perfect. 2024 Mustang gt thank you guys again!! | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Deysi Barrera
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    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Ang Universe
    Scheduled an appointment for 8am, showed up at 8 and waited for an hour and an half and no one was here. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Raiza Montealegre
    The salesguy Omar was amazing and honest! He helped us out all throughout the process of getting my Mom’s truck. Thank you so much! | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Smail Bekkair
    Outstanding Customer Service- 5 stars Great place to buy a vehicle! Omar the sale consultant the Finance team and the management made the buying process so easy. This was the fastest and easiest car purchase I have ever experienced. Omar Ramirez was very knowledgeable about the car I was buying. I already came in with my "car sale | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Kerry Ufholtz
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Denise Robles
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    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Sergio Mendoza
    Price is a bit steep, but service was on point. | Read Full Review
    5/25/2025 12:00:00 AM | Google
  • ★★★★★ Legends Tomorrow
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    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Melina Rodriguez
    Raidel was awesome and really helped me out while my car was in! Highly recommend! | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Cesar Virgen
    Horrible communication from service department if i could I would rate a zero star. I scheduled a service appointment for recall. My van sat there one week. Service was never started i wasted time and money here. Took my van to another dealership. Goodluck anyone that brings car to get serviced. Thank you for the response I noticed | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Henry Lucero
    I had a great experience over at Premier Jeep of Buena park. Cindy went above and beyond to help get into the right car that I liked and now I'm very happy. Cindy and Ben were really great to me during my process over at the dealership. Thank you Premier Jeep of Buena Park, thank you Cindy!! ???? | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Michael Norris
    Was very satisfied with the customer service. Giovanni did an outstanding job. | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Pablo González
    Excellent customer service , I’m ready for next one visit | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Muniz
    | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Myles Halderman
    The nice people in the service department got me in and out fast. Great techs and the coffee in the lounge wasn’t bad. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Plascencia
    Raidel soto is an excellent worker, he has a very good attitude, always helps you with whatever you ask, highly recommended. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Zelealem Gedlu
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    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Michael Schiotis
    Tremendous service. My service advisor Raidel Soto was extremely professional, courteous and friendly. I was in and out in less than 2 hours without an appointment. I will not take my Ram vehicles anywhere else for service, ever!!! | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ TD Trout
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    5/14/2025 12:00:00 AM | Google
  • ★★★★★ GC GREENS
    | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ jon and kalana Ricklef
    super smooth process in service department, Raidel was great and stayed in touch with me during every step of the repair process. Car was ready after two days, very easy for me to pick it back up. Definitely will choose to use this dealership for future service needs of my Grand Cherokee | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Jay Pabalan
    Zero stars for the Service Department. Don’t bother getting work done here. They will rip you off and even though i cant prove it, they created more problems. A couple months ago i came in with a leak equivalent to about two drops a week on my Jeep Wrangler. Aside from the small leak, the car worked perfectly fine when I came in. The | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Vanuhi Abrahami
    Very helpful, very knowledgeable, on point and quick transaction. Ben and his manager went above and beyond to take care of us. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Janice Vizcarra
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    5/9/2025 12:00:00 AM | Google
  • ★★★★★ j. Ahn
    I had to get my 2021 Jeep Grand Cherokee serviced for the auto start/stop battery and for an AC issue. Lou Palomino aided me with the Jeep Wave(warranty) department because my car was out of warranty. Lou, the warranty department, and the dealership all helped to get my car back to as quickly as possible. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ christine schaper
    | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Gene Irwin
    | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Pawan kumar
    Nice | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Angel Mitchel
    I had later app I arrived early customer service was exelent Luis n service took my jeep asap | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Lori Wade
    I had an excellent expirence at Premier C,D,J,R of Buena Park. Taylor Smith walked me through the " Trade In to New Vehicle" process with expert skill. He explaned every step of the process. Very pleased with Taylor and the whole Staff who assisted in my transaction. "I'll Be Back!!!!" | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Suah Kang
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    4/30/2025 12:00:00 AM | Google
  • ★★★★★ anthony rodriguez
    Very helpful and friendly | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Jay Michicoff
    Greeted right away, already had an appt but they handled me quickly. They were quite busy so provided an Uber home and back. Very much appreciated. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Lasi motu
    Great customer service... | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Claudia McBenttes
    I brought my Jeep in for service and had the pleasure of working with Raidel. Although I’m not extremely car savvy, he made the entire process so much less stressful and easy to understand. He was patient, thorough, and genuinely cared about making sure I felt comfortable every step of the way. I’m so grateful for the experience and | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Gustavo Lopez
    | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Rocio Ibarra
    Excelent & fast service I got my car next day :) and explained very good the process and result. Thank you Nathan Howard | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Turdevich
    I had a phenomenal experience at Premier Dodge, Jeep Chrysler, etc. in Buena Park. I took my Jeep there to get the steering wheel damper fixed. Lou from service was a very helpful, knowledgeable, and professional. He kept me informed and updated all throughout the process. Very impressed and satisfied with the quality of service | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Alvarez
    Exceptional Service from Tyler Smith I recently purchased a Jeep Grand Cherokee from Premier Chrysler, Dodge, Jeep, Ram and had the pleasure of working with Tyler. From the moment I walked onto the lot, Tyler who was already waiting for me, was very knowledgeable, friendly, and attentive. They took the time to understand my needs an | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Gabriela Herrera
    Excellent trabajo y muy rapido | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Steve P
    I flew from the Seattle area down to check out and buy a 2023 Dodge Charger. The process was smooth, the people (Gusto, Tony, Raul, Franco and Fernando) were all kind. Communication while I was waiting for the car to be checked, cleaned and ready for me to drive home was spot on. It was a very good experience dealing with such a prof | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Gonzalez
    Great service department epartment. highly recommend this dealership our service tech Mr Raidel Soto is great very knowledgeable and friendly A+++++ | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Patty Gray
    Horrible follow-up by the service staff. I originally dropped off the car with Nathan on Tuesday morning. I called on Wednesday and was told Nathan would not be back until the next week!! The person said they would check the status and call me back. NO ONE CALLED BACK! I called every day, same thing. They will check the status and | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Guri Sarao
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Ana G
    the best advisor ..!! 100/100 | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Hu
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Vic Perian
    Took the car in for internal engine issue diagnostics. The advisor was trying to sell me a set of engine mounts yo the tune of $2400… completely barking up the wrong tree. I wasted not only my time but also $275 in “diagnostics” charges. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Violet Amarillas
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    4/16/2025 12:00:00 AM | Google
  • ★★★★★ David Jang
    I didn’t end up purchasing a car during my visit, but I absolutely had to take a moment to recognize the incredible customer service I received from Mauricio. From the moment I walked into the dealership, he carried professionalism and a level of attentiveness that’s becoming harder and harder to find these days. Mauricio took the t | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Chad Cassady
    DO NOT TAKE YOUR VEHICLE TO THIS DEALERSHIP FOR SERVICE OR REPAIRS!!! We took our truck in for a problem with gas pouring into all of the cylinders. Our personal mechanic said that would be a programming error in the computer which totally made sense since they all started flooding at once. He said the only people that can do the | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Magana
    Amazing team at Premier Chrysler Jeep Dodge Ram. Our guy Fernando did exceptional work and definitely gained a customer for life. Me and my husband had the best help and everything was explained so clearly for us. He definitely helped us out and kept fighting for us. Highly suggest speaking with Fernando. Definitely the guy to talk t | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Alie Rodriguez
    My experience today at the dealership was amazing with Anton Fierro excellent communication skills,customer focused, positive attitude ideally a passion for automobiles, very courteous. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Emmanuel Rodriguez
    Outstanding Customer Service – 10/10 The customer service was absolutely amazing — truly a 10 out of 10 experience. Nathan treated me with such care and professionalism, and his manager was just as impressive. They went above and beyond my expectations. From the moment I walked in, I felt welcomed and comfortable — it honestly felt | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Cadena
    | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Ana Ramirez
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Adri
    Francis is very knowledgeable and transparent about pricing and financing options. He effectively guided me in making my end-of-lease decisions. Within a week, I purchased two cars from him. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Zerdell Bui
    The staff is always professional and helpful | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Maria Perez Garcia
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Nguyen
    | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Mario Garcia
    | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Allyson Holt
    | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Dee Tee
    After searching for a new 2024 Jeep Grand Cherokee the only dealership that had what I wanted was Premier Chrysler in Buena Park. They actually had three models so I got the color I wanted. Everyone was professional, courteous and helpful. I bought my car in December and I am very happy with it There is a young lady there named Loren | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Michael Scott
    Easy to work with. Fair pricing. Worth the travel no matter where you are coming from. Much, much better than some of the competitors in the area. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Vic Taylor
    Ben was patient and kind. He helped me get my dream car!! My family was very happy with his service! | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Garry Couso-Vasquez
    I was shocked at being my first time visit as a Jeep owner and the costs of the services I had! I appreciate the military discount for a fixed income veteran. Service person Nathan was very knowledgeable and kind. | Read Full Review
    4/5/2025 12:00:00 AM | Google
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