Return to complete listing of Mopar Auto Service Specialists In Santa Ana

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Tuttle-Click Chrysler Jeep Dodge Ram FIAT

Tuttle-Click Chrysler Jeep Dodge Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
  • Free Estimates

Call (949) 273-1218 today to schedule your next appointment.

Our technicians at Tuttle-Click Chrysler Jeep Dodge Ram FIAT are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ Xavier Limon
    My truck had an obvious issue and took my truck to Tuttle-Click Ram. They had my truck for 2 weeks and not once did they ever call me to let me know the status. I was the one who had to call them two times to get an update. They were unable to diagnose the problem. When I picked up my still broken truck, they presented me with an | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Richard Brun
    Public Customer Experience at Tuttle Click Automotive Dealerships As a loyal client of Tuttle Click Automotive Dealerships for over 25 years, my connection to the brand runs deep—passed down from my parents, who instilled in me the value of quality service and trustworthy business relationships. I’ve proudly continued that legacy by | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Rush Limbough
    Took Dodge demon in for a campaign recall staff was polite, professional, and the job went well. No complaints. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Fritz Chambers
    | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Heath
    | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Belle Saeed
    I would like for Steve and Brian from service to be recognized for their amazing customer service when I brought my car for service in addition I would like Ray from sales to be recognized as well for always going above and beyond to make sure that that I have great customer service experience and can’t wait to purchase my next vehic | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★ Daniel Dugan
    Update 5/9/25: Customer service contacted me asking me to reach out to them so we could reach a resolution. I have reached out twice in the last two weeks, still with no reply. This place has been a horrific nightmare!! I brought my 2020 Ram 2500 in for warranty work and recalls. The had my truck April 18th, 2024-June 21,2024 in tot | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Marc Fenton
    | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★ Daniel Dugan
    Customer service contacted me asking me to reach out to them so we could reach a resolution. I have reached out twice in the last two weeks, still with no reply. This place has been a horrific nightmare!! I brought my 2020 Ram 2500 in for warranty work and recalls. The had my truck April 18th, 2024-June 21,2024 in total 65 days. Up | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★ Jay Olson
    The last couple times I've been here the experience has been less than satisfactory. More and more delayed service even with an appointment, and their update texts with video while waiting have spammed my phone literally 10 times. Today was the last straw, came in at 730 appt for an oil change on my TRX. My assigned service advisor w | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★ Jeff Lassegard
    Update: their little feelings were hurt when I used curse words to convey my dissatisfaction. They told me to go to another dealer and they would not tell me what the FCA local reps said after I laughed at their feelings. ?? Never go here. They drive my car 29 miles, for no reason. This place will not be able to fix your brand new car | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★ Alaa Dalati
    Wrangler plug in is the worst car you can ever get. I am averaging check engine recall every month, then the car stays for couple of days. I am leasing the car for almost $600 which I was expecting to get quality for the money I am paying. All what I got is the worst experience and a total waste of my money. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ sohil nader
    Great staff and always helpful and knowledgeable on the different variations of vehicles including all the fine details and spec on each package offered pleasure to work with them. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ hessam sabagh
    It was a great experience working with Coz Quite helpful and respectful, the entire process went so smoothly. | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Jose Villegas
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Rhonda Bozzo
    Jeffrey continues to exceed our expectations! He does such an excellent job and ensures we are taken care of. The whole service team is great. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Steve Kaefer
    Kudos to Tuttle-Click Irvine Jeep! We were on the hunt for a Jeep Wrangler 4XE (hybrid) for my son and had a bad experience with a local dealership in the IE. I was referred to Tuttle-Click by a friend and the whole experience was great. Lionel/Sales Mgr was very responsive and walked me through all my options. In the end we found th | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Christy M
    Bryan M was great! He got my car in and out in and was able to get me the best price for my service. He’s amazing!!! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★ Steve Tanner
    Everything was great other than they set the tire pressure wrong. I corrected that when I got home. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Amir Bakhtiari
    Super professional team. Was in and out quickly. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★ Jeff Lassegard
    Never go here. They drive my car 29 miles, for no reason. This place will not be able to fix your brand new car after 4 times for the same issue. Oh and the engineers from the manufacturer couldn't even fix it either. I was instructed to find another dealer. Customer service is dead and buried. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Leason Leeds
    | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Goebel
    The friendliest staff! They were efficient and quick with my oil change. I appreciated their acceptance of not wanting to do additional work on my car. Definitely coming back here! | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Jason Weir
    Although I’ve had to bring my Truck in twice so far and it’s taken about 40 days to fix, EL has been fantastic. He’s helpful, he communicates well, and made sure I had everything I need. | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Ape X Visuals
    They did a great Job especially Javier Cabezas | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Juan G Betancourt
    Steve was great. He has also been superb. | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Ari Molaviani
    | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Phil De Sousa
    | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★ Daniel Dugan
    This place has been a horrific nightmare!! I brought my 2020 Ram 2500 in for warranty work and recalls. The had my truck April 18th, 2024-June 21,2024 in total 65 days. Upon receipt of my truck I noticed my front fender was badly scratched from tech not using body protection on my fender. I reported this and they agreed to repair. F | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ nivas a
    Oil change is 150 bucks. Rip off. | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Talha Bayraktar
    High level customer service by Mr, Manisa | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★ Keith Hadley
    The vehicle, a 2008 Town and Country went in for about 2 weeks for multiple recalls. When I picked up the car, there were documents that I had stored in the visor strewn on the floor. Other items were removed and not put back. Also, my phone holder was removed and not reinstalled. There are plastic 2 tabs above the radio that wer | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ P D Madden
    this is the 4th vehicle i have bought from them. overall great customer relations | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Keith Braden
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Robert Olson
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ gryshrk
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ john Anderson
    Our salesman John gave me a price over the phone that was good and honored it when we arrived. We were traveling from out of state so they worked with us to help us register our new car to another state. Easiest car purchase we have ever had! | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Sara Thede
    Very Friendly and good work | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★ Zeyad H.
    Called multiple times for the parts department to see if they have an item in stock. They pick up the phone then hang up right away. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★ Chris Sutliff
    In the market for new car and service my Challenger, they were not helpfull and lied about their services. Can't trust this dealer | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Dunphy
    Fast and friendly service! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Adam Zmija
    The whole experience was top notch; Making the appointment was quick, online Checking is was greeted by a nice employee Waiting room was nice and had a cup of warm coffee Service was completed quick and I was on my way in about an hour! Would definitely recommend this dealership! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Bill Cosby
    Great service! Jeff kept me well informed and made sure they completed in the timeframe I had. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Debbie Byrne
    Took my Promaster travel van there for service, a great experience. Even called me a Lyft car to take me home, did warranty work and it didn’t cost me a penny. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Olivia Kemper
    My time at Tuttle- Click was amazing thanks to Lionel Sandoval! He had everything set up for me to lease a new jeep wrangler at a great deal. There was no bs with him, or annoying sales vibes! great guy 10/10 recommend and he should get a raise | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ JL Weidenbenner
    The service guy was very helpful in getting me in with no appointment and diagnosing the problem. | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ D Kroger
    Attentive service, great experience. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★ Gordon Stone
    My jeep is working great the repairs are good. The only issue I would say was the time it took was over two weeks. Overall I'm happy | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Diane Tosetti
    Abdul in sales was excellent and well knowledgeable about the Jeep. I couldn’t be happier with my Wrangler 4xE High Altitude, it’s gorgeous! The financial paperwork was handled expertly and expeditiously by Keith. Top notch performance on both ends of the deal and I wasn’t waiting around which can be typical of a new car purchase pro | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Anderson
    I had an excellent experience working with Malcolm. My warranty repairs were resolved to my satisfaction. I was given a loaner car - first time getting a loaner for warranty repairs - thank you. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Alexey Boyko
    Special thanks to | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Howard Ling
    | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★ Harold Hartmann
    I've been dealing with Tuttle-Click Chrysler since 2011. It's a hit and miss regarding the quality of their service. The last time I was there was in December 2024. When I received my car back after an AC job, there was a nick on the passenger side door, grease marks on the inside front panels and my passenger seat started rattling l | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Robert Stringham
    Took Grand Cherokee for last free service. Had problem with go-stop working. After service go-stop still not working. Evidently not addressed by service dept. Failed to call me when service was complete. Had to call them before closing time to find out vehicle was ready. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Rajan Sidhu
    Worked with Rob Trachtman and he got me the best deal on my Ram. Nobody in the entire state of California offered me anything like it, so I drove 6 hours each way to work with him and this dealership. Also this dealership doesn’t do all the dumb sales stuff that most dealerships do, like forcing dealer accessories or extended warrant | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Dan
    Great service from Steve Goebel. Helpful and knowledgeable. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Ramirez
    Good Service once I got in but very dificult and have to wait weeks to get vehicle seen. They need more máster mechanics. If i come in for an oil change they should handle recall. Otherwise why go to dealer for maintenance | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Joon I
    I just returned from finalizing a deal on a Jeep Wrangler 4XE Willys 41, and I must say, it was an exceptional experience—completely different from the deceptive atmosphere often found at other dealerships in Southern California. From start to finish, Rob Trachtman, Nick Nunez, Khosrow Amirmonazah, and finance officer Dennis Kapata | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Fermin Bustos-Luna
    Salesman Rob best ever… I was looking for a truck for months and all other dealers had markups salesman would try to toy me but this gentleman was honest and straightforward from the beginning helped me out truly there for the customer 5 stars is not enough I would purchase new only from this dealer . Side note I drove from Kern Coun | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★ Chris Sukraw
    Came on a Sunday, was looking to buy either a Limited or Rebel X Ram. Finally flagged a salesman down to open one up for me. Place was literally deserted but he acted rushed and bothered that I asked to see the inside of a Rebel X. When I asked to take it for a spin, he again acted very inconvenienced and said we needed to make it qu | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Dillon
    Service Advisor Brian Manisa went above and beyond anything you would have expected, he is truly the example of Great Customer Service. I was beyond difficult to work with because I’m not happy with Jeep - but Brian did not let that deter him from taking really great care of me. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Levon Frangulyan
    Recently we purchased Dodge Hornet in Tuttle Click , great dealership nice people work there. Special appreciation to Cose (Khosrov), very helpful salesman. Thank you! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ R wolf
    Excellent customer service. Haluk was friendly, knowledgeable and helpful. Highly recommend him as your salesman. Love my new Pacifica. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Chad Brewer
    Tom was awesome! He helped me with a bunch of concerns and everything was repaired perfectly. Highly recommend this service department. | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Donna Polasko
    I had an issue that needed attention right away! Your service Representative El went the extra mile to get me in the same day. And Accommodate my work schedule. My current lease is up this year and I will consider Tuttle Jeep first! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Williams
    Very informative. Pleasant attitude | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Neil Rifenbark
    I ordered a Jeep Wrangler Rubicon 2 door manual transmission through Tuttle-Click in Irvine, CA. Rob Trachtman at Tuttle-Click had been recommended to me and I dealt exclusively with Rob. The entire sales/purchase process was seamless and easy. Rob secured a significant discount on the sales price and he was available by e-mail, te | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Makenna Morris
    I had the most easy going and fast car buying experience ever. Thank you Rob and Keith for everything!!! I am so happy with my new jeep (: | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Harold Hartmann
    I've been dealing with Tuttle-Click Chrysler since 2011. It's a hit and miss regarding the quality of their service. The last time I was there was in December 2024. When I received my car back after an AC job, there was a nick on the passenger side door, grease marks on the inside front panels and my passenger seat started rattling l | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★ Tony
    I came here to get routine work done breaks tires and a tune up. The car didn't run right. I took it back after a week because it still ran bad . They kept saying put miles on it it will be fine, 2 months later and nothing i kept going back to speak with the manager and they said on several occasions that she is out to lunch, i even | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Cipriano ramirez jr.
    Bryan provided excellent customer service | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★ Kishore Lamture
    | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Art Liem
    Service was outstanding and relatively quick. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Juan A
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Peter Rasoe
    Service was quick and easy. Total came in lower than estimate. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Bowen
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Robert Monticupo
    This is my second truck I bought from Tuttle click. I’ve been to other dealerships where they treated you like crap. I’ll be by my next truck from them | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★ Joseph Impullitti
    I was supposed to be the first appointment in the morning although it took them an hour and a half to get to my car and do the job that only took 45 minutes. When I left driving out of the parking lot the tire pressure warning light came on. When I went in my tire pressures were nearly what they were supposed to be. When I looked at | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Louis Gallegos
    Tuttle-Click service staff is always awesome to work with and provides exceptional customer service. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Jay S
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Kent Eldridge
    Great people and great prices. I recommend this dealership. . | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Tom Lambi
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ shierf elgamal
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★ Andrew Henrikson
    Tuttle-Click had my work van for six weeks because the “check engine” light had come on. My warranty did not cover everything they did, despite being a “bumper to bumper” warranty. When I got the van back the “check engine” light was back on in two days. It’s difficult to recommend a business after an experience like this. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Steven Millis
    If you drop your vehicle off and they tell you they will get to it tomorrow or the next day, expect a 2 week car rental (not covered). Happened to me twice in 3 months | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Popp
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    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Lawrence Stephens
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    1/21/2025 12:00:00 AM | Google
  • ★★★★★ jon WILMES
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Village Gallery Pamela Brown
    Zeke made everything smooth and I got just what I wanted for the price too. 7th car bought from Tuttle- Click. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Teger
    Great experience with the sales staff. Out of many dealerships I contacted with the request for detailed price breakdown Coz Amiri did exactly that. When I showed up at the dealership to close the deal Zeke Zekira took great care and facilitated not only the deal itself but also the delivery of the vehicle that evening, despite the d | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Victor maines
    Excellent service. To be honest since Mr. Urgel is there everything changed for good . | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Scott Kearney
    Had my first service completed here. So far so good! Just got the work done with no oversell. Went to a nearby dealership and they had recommended about 1600.00 of service for my vehicle with 30 K of miles. No such recommendation from Tutrle -Click. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Matt Shaw
    This was such a pleasant car buying experience! I got a quote for the vehicle I wanted on-line in a matter of minutes, filled out all the paperwork before heading into the dealership. I really appreciate that Tuttle Click doesn’t put tones of expensive dealer add ons to jack up the price. The finance office was friendly and efficie | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Scott Kearney
    Add my first service completed here. So far so good! Just got the work done with no oversell. Went to a nearby dealership and they had recommended about 1600.00 of service for my vehicle with 30 K of miles. No such recommendation from Tutrle -Click. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Ellen Dusch
    I recently had my PT Cruiser in for service as the check engine light was on and my car was hesitating upon accelerating. I first spoke to the service manager Norm. I was very impressed with his knowledge and professionalism. He scheduled an appointment for me. I took it in and Jeffery Tancas was my service advisor. He took a ve | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★ Bud Fox
    Worst experience ever - they had my car for 2 weeks before even calling me - you CANNOT get a live person on the phone to help - finally had to call sales to patch me to manager - then waited another 2 weeks for repair - then found out they tried to charge me $560 for a new battery that I didn’t ask for and had to wait while they t | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Paul
    December 2024 2022 Pacifica "HYBRID" Limited rear seat entertainment system does not come with a DVD player. Could not get the HDMI input to work with a DVD player or Amazon prime movie storage to work so I took our van to the dealership. Stellantis provides the customer and dealership with extremely limited technical support on th | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ David Norris
    | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ jessica glavinovich
    The service advisor was very courteous | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★ Rick Bono
    Went in for an oil change and tire rotation. The service receipt states they added six quarts of 5W-20 oil. The owner's manual states five quarts of 0W-20. I questioned it and was told they were right. They said they couldn't find the lug nut lock to perform the tire rotation. I told them it was in the glove compartment. They went to | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ ArAsH AaRoN N. Sefat
    Masoud is always amazing, he cares about his costumers. That’s why I came back again after my first Jeep. It’s amazing to feel great about your purchase. I definitely come back again for more cars in the future | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ gil mejia
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    12/27/2024 12:00:00 AM | Google
  • ★★★★★ ana llamas
    It was the best!! We got everything we needed and William Swan like always helped make our dream come true | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Valerie Lessard
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    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Nyla Baker
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    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Steve Beckstrom
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    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Roelmys Nazco Rabi
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    12/27/2024 12:00:00 AM | Google
  • ★★★★★ victor kim
    I love my jeep but I dont know if I will ever get another one after this. Customer service in Irvine is just not up to the par. One advisor gave me a quote for 4 tires for an appt. When got there another advisor said it's impossible to provide the quote because it's no longer available. Instead he gave me a quote for almost identic | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Adolfo Rosales
    Great team work ! Went in for a recall and received all around check on my car for free !!! | Read Full Review
    12/25/2024 12:00:00 AM | Google
  • ★★★★★ Zhe Zhang
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Kirsten Huffaker
    Best service from any dealership I have been too. I was traveling from out of town but needed an oil change and tire rotation on my Jeep so I found the closest dealer to me. I was able to make a next day appointment and was greeted with smiles and enthusiasm. I was told it would take 1 to 1 and half hours and sure enough it was compl | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Tim Early
    Repairs and completion were good… service manager seemed irritated that I requested his help to get the warranty information… this was not good | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Richard Kohli
    My service advisor, Steve, was very good. Overall service this time was very slow. It was over 2 hours while I waited for an oil change. Also this dealership hasn’t fixed the car wash for a couple of years which is a nice touch after service. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Walt Borchers
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    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Katayoun “Moini” Moini
    The absolute best dealership! Ahmad, Myra and Shirley are just fantastic! Myra always goes above and beyond and truly makes me feel at home. I always am confident that I am being given the best service possible! | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Yessica Velazquez
    I’m a returning satisfied customer! One big reason I tend to trust Tuttle-Click is their commitment to quality, very competitive pricing, plus let’s not forget about their reputation. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ David Stevens
    Prompt and effective diagnosis. Fantastic attitude and communication. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Brett Clark
    | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★ Mohamad ali El hamoui
    Being honest, your employees are truly exceptional. Flavio and Lionel were incredibly kind and helpful. However, I hope to secure a better deal next time. | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Eumir Arceo
    The representative that helped me was very professional! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★ Kirill Kashcheev
    Worst approach I faced ever. Scheduled a service appt two weeks in advance, was told they do provide loaners. Brought the car in to fix warranty issue. Here's what they said. There is another queue to get the car looked at as they have only person looking at electricidal part. The queue is up to 3 days. No loaner is provided. you are | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Allie Davis
    Al was absolutely fantastic he helped me get into a beautiful new jeep wrangler 4xe. Couldn’t be more happy with the customer service he provided. Thanks Al! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Steve Harrelson
    My my service agent Alexis Was wonderful.. She kept me informed during the entire process.. Let me know of additional work that was found and needed to be done.. That might be go back to me As soon as it was completed. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★ Ashok Kumar Ramu
    Walked in and able to accommodate, friendly staff. Took longer due to issue nature, proactive status update would be more helpful | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Jay Jameson
    I have been very pleased with the service at Tuttle-Click. Very professional and responsive, much better than their competitor down the fwy!!! | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Michael Schneider
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    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Grupo Veras Paulino S.R.L.
    Good service | Read Full Review
    11/29/2024 12:00:00 AM | Google
  • ★★★★★ Bob Kelley
    | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Paul Buma
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    11/25/2024 12:00:00 AM | Google
  • ★★★★ Vivek Shah
    The buying experience was great with the sales person. But not so much with the finance person. | Read Full Review
    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Marvin
    Tom, service manager has always been extremely helpful, honest and available to answer all my questions. Overall, amazing service from Tom over at Tuttle-Click Chrysler Jeep Irvine. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★ R W
    My first and last visit to Dodge Tuttle Click was a disappointing experience. The customer service, particularly from Alexis, was incredibly poor. She seemed impatient and dismissive, rushing through the process and making me feel like an inconvenience. I signed up for a service contract but was left with many unanswered questions. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ John Martin
    Great folks and friendly service. Both Steve and Tom were great. | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Cooper
    Max was my sales person he was a pleasure to work with. Right from the start I asked for a 4x4 vehicle. He listened and those were the first cars he showed me. He just did everything right from start to finished. After weeks of dealing with car salesman’s and dealerships. Max was our man and Tuttle Click Irvine did the job and Keith | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Scott Iserman
    Fantastic communication and customer service. They couldn’t have been better set setting appropriate time expectations and the service itself was wonderful. | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★ Lian Duan
    I don't know if this is considered cheating customers. We bought the car in June and it broke down not long after we drove it. We had to disassemble it to find out the repair price after waiting so long. Where is the 3-year free warranty I was told when I bought the car? You didn't tell me the problem with the car when I bought it. Y | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ Roger Toubeaux
    Friendly and courteous service | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ April C
    Really appreciated Alexis handling my recalls. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Conrad
    I have had the most amazing service at Tuttle Click. I am so thankful for Alexis who has been on top of everything for me. They are the best place to go when you need to get help with your Jeep. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Kamran Dilshad
    The best service department ever! I have been going to Tuttle Click’s Tustin Dodge for years but Irvine location is far better. I worked with Alexis in their service department, she has taken care of my cars and address the service needs well as recommendations. The best part is that my car is done as promised and no problems after s | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★ Lian Duan
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    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Flores
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    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Andrade
    Originally the estimated time to fix the recall plus couple other things was two days. By then end of day one my vegetables was ready thank you tutle-click of Tustin for the quick service service advisor ALAINE | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ richard young
    Great work | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Matt Stanbery
    Alexis is a great service advisor. Request her on your next service visit | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Rick Locklin
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Jim Wolleson
    The team at Tuttle Click CDJR has always done an amazing job of fulfillment of promises and exceeding expectations. Both sales and service have us as customers for life. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ C Sanders
    We bought our car here, which is why we took it here for service. The car is 5 years old and the seat belt stopped retracting and the A/C quit working. When I dropped it off, I was told it would be 2-3 days for someone to look at the car & figure out what was wrong with it. I was also told it would be $225 just for them to LOOK at it | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Jill Johnston
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    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Nikki Gaudette
    | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Hali Anderson
    Maaz at Tuttle-Click was awesome. When my Pacifica Hybrid broke down in LA, I needed to get it towed to a dealership. Thank my lucky stars that Tuttle-Click was within tow range and it was the dealership I chose!! From the moment I arrived until the moment I picked up my car, Maaz gave me white-glove service. He was prompt, thorough | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Maria Manciati
    Had a good experience this time with the service appointment. The person in charge of it was very knowledgeable and made things simple for me. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Abel Contreras
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    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Richard Brawley
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    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Sides
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Barry Steele
    Excellent service. My truck was “admitted” at the scheduled time. Both requirements were fulfilled within an hour (oil service and recall part). Tom was excellent assistant at the chech-in. Well done. ?? | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★ Jeff Franklin
    I have purchased 4 vehicles from this dealership and never will again. The service department just hung up on me after informing my wife this morning that her vehicle might get looked at in 1 to 3 days, after she made an appointment. Then the girl who answers the phone in the service department gives me attitude and hangs up on me? | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Yusra Alawi
    Steve is the best! Great services and quick. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Annette Estes
    Always professional. Service is extremely reliable at the dealership. They take good care of us. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ Catherine E Currie
    I have had the worst experience at Tuttle Click. Their service writers never call you back. I had my truck in the shop for more than 24 hours and never received a call to inform me of the progress. This has happened to me multiple times! I would not recommend Tuttle Click! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ Eric Fritz
    Though I've purchased multiple vehicles from the brand and Tuttle Click, this location is amongst my least favorite. Vehicle service is abysmal at best, including communication -- when you have a vehicle in for repair for 4 and a half months and can count the number of times that someone has called or texted you on one hand ... ther | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★ M H
    I made an appointment a month in advance for a high pressure fuel pump replacement (recall). I wait outside for 10 minutes until someone came to assist me (no other customers in sight). I finally get help from a service advisor only to be told they don't have the diesel technician present or the part to complete the service, which I | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Clinton
    My experience with this dealership has been a nightmare! The first time they had my Jeep, their system was hacked, and they couldn’t fix or return my vehicle for over a month. You’d think they’d offer a rental car to make up for the inconvenience—nope, they didn’t. When I finally got my Jeep back, I noticed they had damaged the media | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Ev M
    The service department did a great job fixing my Jeep | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Jensen
    Great service and was able to leave 1/2 hour early | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Kevin La Pyrne
    We could not be happier with the experience we had. Everyone was over the top professional and very courteous. I would definitely recommend this dealership to friends!!! Great job!! | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★ M
    Very condescending. Prior to inspection, insinuated car would have many problems due to higher mileage, although had not significantly increased since previous service. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Sievers
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Lloyd Whitehorn
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    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael McCarthy
    They were prompt on time and provided me communication on the status of my vehicle. All the work was completed and explained. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Clinton
    My experience with the dealership is horrible! The first time they had my jeep their system was hacked and they couldn’t fix or return my vehicle for over a month. You would think they would’ve given me a rental car to hold me over because of this inconvenience. No they did not. Then once returning my vehicle I noticed they damaged t | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Alexey Boyko
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    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Mario llamas
    Top notch service ..very happy I purchased my vehicle here. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★ Nate M
    Spoke with Shirlie, 3 times today. In the morning she is much happier, afternoon she’s pretty short and by the end of the day let just say she’s out patience. I own 8 different trucks and jeeps and they all seem to have had an issue from not switching nears to a broken axle. I tried to ask about the warranty they comes with the car s | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ RobertS
    I recently had my 2024 Jeep Grand Cherokee in for an unusually longer than expected service issue. Over the course of service period the Service Director: Norman, the Service Writer: Jeffery, and the Lead Mechanic: Malcomb, went out of their way to troubleshoot and solve the problems with various wire harnesses that had to be replace | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Rene Covarrubias
    Yes, They sold me a used truck and provided financing with low down payment. Sales person did not follow thru as promised. I'm very disappointed with this used car sales person. No, names are a courtesy to the dealership. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Clark
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    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Denny Sechrist
    Excellent service. Steve Gobel was very proffessional and helpful. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Tom Parco
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    9/23/2024 12:00:00 AM | Google
  • ★★★★ Marco scognamiglio
    Absolutely horrible experience here getting my primates serviced. Constant delays, then promised a free oil change due to the constant delays. Then the service manager/director would not follow through and demanded payment for the oil change. Held my vehicle hostage so I had to pay in full. No other manager on duty and they clearly | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Jason Segel
    Coz was very helpful in getting me in and out! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Greg Armstrong
    Zeke, the sales person, was great to work with, making the entire experience positive | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Garrett
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    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Trudy Kane
    Tom is excellent!! He is caring and patient!! He was very knowledgeable and explained things very well! His crew did a good job!! Thank you to all! Trudy Kane | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Paul Rubio
    My car went in because it was under warranty. Service took almost 3 months. Car and not being done right they have to redo something. And something still wrong with the car!! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★ Heidi Stein
    Diehard Jeep owner here. Loyal to the brand but the service department has fallen so far in quality I’m extremely disappointed. It takes ridiculously long to get an appointment - I was told 6-8 weeks but got lucky and there was a cancellation. However, I was then told it would be at least one week before my car was even looked at, an | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Matt H
    I have both jeeps oil change here all the time | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ W A
    Great! Zeke is the man | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ brandyn anderson
    Zeke is amazing! Truly makes the car buying experience less stressful, and convenient. Does not waste your time like many other dealerships. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Vittitoe
    Malcolm the Service Manager has helped me out a couple of times with some minor warranty issues. Good dude, and a good team under him. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Arneld Parker
    The service department was great!! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★ lily wan
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★ Brianna Casillas
    Really disappointed in this dealership, took my 2015 Grand Cherokee to get service for an oil leak. They had my car over two weeks and when I finally received it a couple days later of me driving my coolant hose was damaged and spill all the coolant. Took it back told me it happened due to the hose running against the Polly belt keep | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Noon Noon
    Steve is an amazing advisor and is super professional and courteous! He took care of everything with patience and helped me to get my car back on time. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Minu De Silva
    Great services all the time | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★ Nicholas Malik
    I had 1 question that no one asked anted to answer. They truly do not care about me or my needs. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Tamyko Furman
    | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Roland Zambrana
    Tuttle-Click Jeep and Ford were awesome. Both teamed up to resolve issues with our Jeep. Jeffrey from Jeep and Nader from Ford are very professional and truly cared about their customers. From the Welcome, Q&A, and follow-up communications, no one better. Highly recommend both dealerships for your service. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Staples
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Jose Jimenez
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Simon Duong
    Massoud Ghazizadeh was great. He worked with me over email, which was what I preferred over haggling in person. The quotes he sent were reasonable, especially no dealer-installed junks included in the quotes (Puente Hills Jeep added $4k worth of dealer-installed stuff in their quote). He did the best he could to get close to the pric | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★ Richard Maloney
    Worst experience I’ve ever had with a dealership!!!! They tried to charge me over $600 for a recirculation door actuator!! Told me it was in the front of the motor & very difficult to get too!!!! They lied it was so accessible and simple fix!!! The part was less than $60 and took my mechanic 45 minutes to fix!!! They also misdiagno | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ John Young
    The entire experience was amazing. Robert Trachtman (sales) was the best. This is the only place you should consider when buying a Jeep. Discount pricing and 5 star experience | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Mayra Novello
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Ray W
    This is the second time that I have my Van Camper serviced here at Tuttle Click. It’s a RV build on Ram Promaster chassis. Jeff is a very nice person. He gave me many good advices and took care some issues thru the service. It was a very pleasant and warm experience. I really appreciate their services . | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★ Rory Zatyko
    Service department had my truck for several weeks but they were unable to diagnose what is wrong with my truck. Problem still exists and I’m out of pocket another $925 in rental car expense. don’t buy a Ram!!!!! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★ Lyndon Brown
    Tuttle Chick Jeep Irvine was not able to service my vehicle. After scheduling appointments (on 2 occasions) I was told that they would need to keep the vehicle for several days before they could even look at it. I ended up picking up my car and taking it to another mechanic who was able to diagnosis and make repairs in a few hours | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Gonzalez
    Robert Trachtman was amazing! He help me get exactly what I wanted. Worked with me on my time and when above and beyond. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★ Scott Nixon
    I had a headlight out on our 2016 Durango and took it in for replacement. Unfortunate for me, it required a halogen bulb and with labor would have cost me ~ $865 (just over $400 for the cost of the bulb its self!). I had the job done by my local mechanic for $327 including labor!! I really wish dealerships, in general, would quite | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Peter Shebli
    Exceptional Service and an "Impossible" Deal at Tuttle-Click! I recently had the pleasure of working with Abdul, Zeke, and Keith at Tuttle-Click, and I couldn't be happier with the experience. After shopping around and considering various offers, I found a deal at Tuttle-Click that I really liked. Other dealerships claimed the deal | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Warren Belkin
    Took my Jeep Grand Cherokee for service to Tuttle Click for the first time. I used to take it to Coastline where I bought it in 2018, but my past few service experiences at Coastline were extremely poor. I was very pleased with the Tuttleclick experience. Advisors were friendly and accurate. They provided an Uber / Lyft to take m | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ J
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★ Vlad Kalika
    Horrible service experience. Took my Jeep in for drivetrain noise. They diagnosed it as transmission needing replacement. Took 6 weeks to replace it after all the parts arrived. Poor communication on status, every call or text was answered with “it will be ready end of the week”. After 10 weeks in the shop I got the vehicle back and | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★ Kevin Carey
    Only one star because zero stars is not an option. Service advisor Jeffrey seemed a little out of his depth. I am also thinking that Jeffrey is not getting the support he deserves. Was promised a diagnosis within 2-3 days of emergency drop off. That didn't happen. After a few phone calls and a visit to the dealership on day seven lat | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Randy Miller
    No pressure for unneeded work | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Heidi Lewis
    Massoud was very helpful in getting me into a new leased vehicle and out of my 2021 vehicle. I love my 2024 Jeep Grand Cherokee limited- | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Trubey
    Had to get my windshield replaced and Jeffery was a big help throughout the whole process | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Michael Jamshidi
    Maaz our service writer was courteous, professional, snd very helpful. There were delays due to back ordered part, but otherwise repairs were completed with no hitch once the part was received. Only negative was the three weeks wait time to schedule an appointment. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Rodrigo Ehrhardt
    Great service, Malcolm Urgell always keep my truck fleet in outstanding conditions | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Roger Rhodenbaugh
    | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★ Jason Young
    Customer service is horrible. The service manager was very cold and unwilling to help. I would never buy a car or refer anyone to this place. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Parks
    Great service. Excellent customer care! El has great people skills and knowledge! He helped me with all things needed for my Jeep! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ leonel s
    Norman service Manager and Tom service advisor took the time to keep me informed during the repairs of my jeep, friendly and professional staff! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ J J
    Took care of me and my ride! Thanks especially Alexis, this woman is diligent and thorough with all the charisma! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★ Johnny Vo
    Hello Tutle-Click. The service received on 07/18/24 by service advisor ALEXIS P. was absolutely horrible and unprofessional. I called and spoke to Alexis approx. 2 weeks prior to set up the appt. I advised her of apporx. 3 issues I had with my 2023 Jeep JL. She stated it would take the full day. Based on her response, I accepted | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★ ski_master14
    Tuttle-Click is a ?? organization. $395 addendum for wheel locks. You can buy a set of OEM wheel locks at the parts window for less than $80 out the door. Mark-ups are present on various models which is hysterical as CDJR dealers across the country are flooded with inventory. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ ray_at_home
    Always helpful | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Barrett
    Recently bought a used 2016 from Tuttle Click Jeep, after a couple on months of owning it I notice the A/C wasn’t blowing cold air properly. I know it was still under warranty because it was a Certified Preowned vehicle. I called the Dealership service department and told them the issue but they told me the waiting list is a month ou | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Tony Mingo
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ John Bui
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Randy Lunn
    Excellent service. Fast, well explained, comprehensive. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Brooke Gould
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Tustaniwskyj
    Polite and quick service. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ william cox
    They did great work on replacing my airbags in my 2007 Dakota crew cab 2wd truck | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★ Peter Villar
    I’ve had many cars in my life and Tuttle Click Jeep Irvine has the worst service department by far. The latest fiasco — I took my car (Jeep Grand Cherokee) in for the (most recent) parts recall and while I was at it I decided to do a $750 major service. Even though the recall was Jeep’s fault and even though I was paying a lot of | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ M Rodriguez
    Great team with no pressure and nice finance that makes it quick and easy. These folks are top notch! | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ vincent eustaquio
    Very professional! Kept me informed! Thank you | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★ Cic “Roy” Verm
    My dead beat dad is better at keeping in touch then this place is | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Brenda L
    Tom in the service department at Tuttle Click is amazing. They are booked up, but that is because they are well worth the wait. Tom knows his stuff. Another dealership almost had me paying for things that were covered under my extended warranty. Tom was familiar with both my vehicle type and my extended warranty program. He was able | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Cameron Clavin
    The only issue was my front windshield tint was damaged from them trying to remove the mileage sticker. There’s a half dollar hole in the tint in the top left hand corner of the windshield. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★ Mason Cox
    If i could do 3.5 stars i would. The repairs were well done but they lost my car for an extended period of time which was unsatisfactory. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Matt Tompkins
    These guys are the best. They got my warranty work done on my T-rex way quicker than I thought it was possible. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Sommer Phillips
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★ Duncan Koon
    Previous experience with Tuttle-Click Ram of having oil in my driveway should've been enough warning for me to find another dealership. This past visit to Tuttle-Click Ram though was the worst experience I've ever had with any dealership. This experience started four (4) months ago with another oil change at Tuttle-Click Ram. A de | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Clifford Mack
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Jordan K
    Everyone I engaged with was helpful and communicative. Great experience. I'll keep going back. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ paul pynckel
    Re: Recent service of 2024 Jeep JLU Rubicon, ?????. This is our 4th scheduled maintenance for service of this vehicle. This visit was to repair the dash pad that was damaged when we initially took possession of the Jeep. We worked with 3 different Service Advisors and Thomas at Tuttle-Click Irvine CDJR was the only one to follow thr | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ William Garrison
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★ Dan Trust
    Service was great would have given 5 stars however my Jeep was FILTHY after some $2500 work. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Josh Whitesides
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★ Aroline Neal
    Came this morning for a basic oil change on my Jeep. Arrived at 6:55am and they came out at 7:02am to tell me Express Lane is booked and they are an appointment based location. Why have express lane (which was blocked by a minivan) when you can't service your customers! This is my second Jeep and Ive been to numerous locations but ne | Read Full Review
    5/29/2024 12:00:00 AM | Google
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