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Ferman Chrysler Jeep Dodge Ram At Cypress Creek

Ferman Chrysler Jeep Dodge Ram At Cypress Creek

★★★★★(474)read reviews
24314 S.R. 54, Lutz, FL 33559
(813) 448-3056 Ask About Our Service Specials!

Service Hours

Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ferman Chrysler Jeep Dodge Ram At Cypress Creek

Ferman Chrysler Jeep Dodge Ram At Cypress Creek is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • Ask About Service Contracts
  • Certified Technicians

Call (813) 448-3056 today to schedule your next appointment.

Our technicians at Ferman Chrysler Jeep Dodge Ram At Cypress Creek are ready to help you!
Business Link Logo

Ferman Chrysler Jeep Dodge Ram At Cypress Creek is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Ferman Chrysler Jeep Dodge Ram At Cypress Creek today at (813) 448-3056 to learn more

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Customer Reviews

  • ★★★★★ Greg Maanao
    Doug and the entire team provided the best experience we've ever had. We’re incredibly grateful for the thoughtful care you showed me and my wife throughout the entire process, Doug—thank you for going above and beyond. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Robert Frattallone
    From sales to service to financing they made the buying process a breeze and were very patient and transparent-Kathy in sales was amazing. | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Stanley Thomas
    | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Marino
    | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ Luz Reyes
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Sara Folkersen
    Brian is always awesome. He is kind, professional and answers immediately when sent a text. | Read Full Review
    7/28/2025 12:00:00 AM | Google
  • ★★★★★ Jason Bowden
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Zach Carlson
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ tyler swanson
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ carlos galarza
    Fast and easy | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Jason Parzy
    Great experience. | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Yvette Rhodes
    Joseph is very good at keeping me updated and making sure I am satisfied with the work. Highly recommend! | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Mike Young
    I had a very pleasant time at the dealership without any hassle. Salesman Doug Kiekintveld Help me purchase my Jeep and he was there to answer any questions I had about the product. I recommend Ferman for your next purchase. | Read Full Review
    7/20/2025 12:00:00 AM | Google
  • ★★★★★ COE68
    Service was quick and identified issues that I was not aware of. Exceptional service and great staff. | Read Full Review
    7/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ R Musselwhite
    Leesburg Jeep was amazing. Dan was very knowledgeable and gave me top dollar for my trade. Would highly recommend this dealership. Great selection of vehicles too. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Brad Musselwhite
    Very friendly. Dan was great with no pressure. Wld very highly recommend | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ íliana morales
    Erika Caracciolo was very friendly and helpful, if you ever ay Ferman Wesley Chapel ask for her. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Ivory Streetwear
    bought a used 2016 Honda Civic from Ferman in 2019 as a first-time buyer with no credit. They financed me at 23.81% interest — without offering other options or fully explaining the total loan cost. I’ve paid nearly $29,000 for a $15,000 car that now has 250,000 miles and no value. I feel completely taken advantage of. I wouldn’t rec | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Gracce
    The sales person and finance gentlemen help me thru all phases of my purchase they were great. | Read Full Review
    7/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michael Franklin
    Quick and professional service. | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Matt Worrell
    Quick service. Very friendly and professional. Highly recommended! | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Stephen
    | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Jean-Paul Menard
    I called about the car I was interested in; to make sure it was still available. Luckily for me I was connected to Demetrios Mina, the most transparent and "down to earth" salesman I have encountered ever in the car industry. The minute he shook my hand there was an immediate and positive impact on the stress level I had been feeli | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Mary G
    Very disappointed overall. Do your research! The dealership marked up our interest rates by 2.5%. For someone with a credit score of over 850 this is absurd. Loan is already refinanced and saved we saved over $8000.00 just in interest. This profit is called “dealer reserve” Robert Packard in finance asked us not to refinance for 9 | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Christopher McGraw
    I had to get a tire patched. The appointment was easy to set up, but it took them over three hours to patch the tire, which really should have been replaced. I spoke to one advisor who told me that the work “should be covered under my road hazard”. I have spent 15 years in auto industry and have never even heard someone say that they | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Van Name
    Excellent service, in and out on a few hours. | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ Courtney Colston
    | Read Full Review
    7/7/2025 12:00:00 AM | Google
  • ★★★★★ aburdick
    This was the easiest purchase I made. Knowledgeable sales person. Great dealership. No game playing with the numbers. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Eduardo_Muriel
    I really like the service and the knowledge of the personal also the professionalism Brian Guest is one of the most professional service advisors thank you | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Tomlinson
    Service was great, sales people were not pushy at all and listened to what I had to say. My only gripe would be to tell my salesman to wear a polo we're in Florida and its to hot for a suit lol | Read Full Review
    7/6/2025 12:00:00 AM | Google
  • ★★★★★ Mark Boyer
    Easy and quick oil change and tire rotation appointment with same level of service once in the shop | Read Full Review
    7/6/2025 12:00:00 AM | Google
  • ★★★★★ Tina Brittingham
    Anthony was very helpful. First time in eight years I truly had a good experience, bringing my Jeep there. He went over and above, and I did truly appreciate him. Scale of 1 to 5 definitely a five ++ | Read Full Review
    7/5/2025 12:00:00 AM | Google
  • ★★★★★ firstfulk1
    Ferman has always taken good care of us and our vehicles. This time was no exception, even though Stellantis does not have a fix for one of the issues, yet. | Read Full Review
    7/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ vkeebler
    very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very good. | Read Full Review
    7/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Travb316
    Very professional, gave me amazing trade value along w selling price. Highly reccomend for any used vehicle | Read Full Review
    7/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Edward Higgins
    | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Matasic
    | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Jinxx Bratz
    Had such a great experience with Joseph helping me out with my Jeep. From the moment I got there, he was super friendly, knowledgeable, and made the whole process really smooth. He explained everything clearly and made sure I felt comfortable with the work being done. It’s not always easy to find people you trust with your vehicle, b | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ D. Ross
    Great and fast service. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Van Name
    | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Mary G
    Very disappointed overall. Do your research! Dealership marked up our interest rate which was confirmed with our bank VP! This profit is called "finance reserve" or "dealer reserve" Already refinanced the loan less than two weeks after purchasing the vehicle which saved over 8000 dollars just in interest. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ darveaux
    Our salesman was amazing. Informative, answered all our questions, no BS. If you buy a car, ask for Danny Boy. Absolute beast. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Jenelle nelly
    Amazing service, easy to talk to, super quick closeout. Ask for Dan LeBlanc! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Mercade
    Really great service. Super informative and professional staff. Dan is the best! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Brenda WALLAS
    Great service as always. Brian was excellent ! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Annette B
    I got the pleasure to do business with Terry at Ferman and I have to say that it was the best car buying experience we have had! Terry was knowledgeable and kind and patient with all the information, questions and request that my husband and I had. Terry made us feel like family and best part we left with the perfect truck for our gr | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ edwardsj10
    Great customer Service , very clean environment, fast in and out service also. I'm impressed. | Read Full Review
    6/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ NOSAJ
    Always a pleasure to come to. I scheduled an appointment, they take care of what I need. Basically they are reliable and keep my vehicle going. | Read Full Review
    6/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Joe
    The questions I had were answered and I was able to schedule a day for maintenance. All employees were very helpful. | Read Full Review
    6/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Hayden Jenkins
    Honestly from start to finish my sales provider, Germaine Grey, was fully transparent and very kind. Going to dealerships I’m usually hyper aware of slimy sales men, or just fake smiles to make things feel personal however everybody I went into contact with at this dealership was very authentic and had made genuine points to make su | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ michelle joseph
    Corey was my advisor and did a great job!! I will definitely request for him for my next car service. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Mary G
    Thank you to our great salesman's Timmy, Robert in finance and Torrey in detailing! | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Pablo Luna
    The absolute worse dealership and repair shop. I’ve bought multiple cars from here and every time I bring it in for service it’s a hassle to get a rental car although my purchase contract includes it. I have not had one good experience in the repair shop. I went in for check engine light and oil change then they give the car back to | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ collsonic
    anthony was so helpful and accomodating. my car would not turn off with start stop button and a message displayed. This was not a normal service call, and he handled it as such which I very much appreciated. Kept me updated throughout. He made it a good experience. | Read Full Review
    6/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Need for speed
    great customer service- car was repaired on time and at estinated cost car was clean and neat after service was copleted | Read Full Review
    6/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Judy Dean
    | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Harith Al
    | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Rudy Racine
    | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Smith
    Everyone was very courteous and helpful and they made the buying process very easy. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ americas1soldier
    Our experience with the dealership was excellent. Our salesman was knowledgeable and listened to what we wanted and worked with management to get us a realistic price. | Read Full Review
    6/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mike B
    Super nice group of people on the sales floor and finance office. Worked out a good deal for us and got it all done quickly. The whole process was relaxed and enjoyable. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ K Tsang
    Traveled from south Florida looking for a ram on a sunday and Ismail was helpful with my purchase of a new truck ! | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ eliana danniballe
    Terrible service! I called several times and left several messages just to ask if they had a wheel bolt for the Jeep Compass. No one knew how to answer. No one returned the messages! What kind of company is this? Why do they exist? | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ james fisher
    Let me start by saying the buying experience was great. I went in on May 5th with no appointment after seeing a Ram 1500 on autotrader. Was informed the truck was a certified pre owned vehicle and was a 1 owner lease prior to me purchasing. The following Sunday after purchasing I had my whole family with me and my wife went to put th | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Mark Allen
    Very large dealership with a large selection of vehicles and a friendly service staff. We experienced a near death incident on the freeway while pulling a loaded trailer. They were understanding to our plight and although they were near closing hours they assisted us in getting both vehicles parked. | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ tamparaze
    I just purchased a new Jeep Wagoneer, Terry Light and Tom Frost were super easy to deal with. The entire sales department was so friendly and low pressure. I purchased here because of my long relationship with the service staff who are top shelf. | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Chelsea Higgins
    I can't say enough good things about this dealership. Back in March, I decided to make the leap and make my 1st vehicle purchase. I decided that Ferman/Wesley Chapel was the place I'd TRY due to a long time family friend working there. Honestly, I just needed a reliable vehicle & FAST. I decided on a 2021 Chevrolet Traverse. Antonio | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Stroup
    Huge thank you to Rami and Gheorghe in sales. They made my purchase experience as easy and smooth as possible. Rami made me feel comfortable on the pricing side and Gheorghe was extremely knowledgeable about my Jeep and helped me set everything up. Both were able to walk me through the process and answer any questions I had. The enti | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ Stacy P
    We purchased a new Ram 2500 from the team at Ferman Ram Jeep Dodge and are very pleased that we did. This is our second purchase from Ferman, and our salesperson Gheorghe Donici was once again excellent throughout the process. All the paperwork was handled efficiently by Johnathan, and he did a great job explaining all of my paperwor | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Jason Erickson
    WARNING!!!! I've been coming here for years now. I started when I bought my Durango brand new in 2018. I came here to have a fuel pump replaced this Friday on my Durango. I'm pretty handy working on my own cars, but taking the drive shaft off and torquing to spec, I don't have the tools for. I called and they said 4 hrs and $297 for | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Berger
    Rami and Sheryl I cannot thank you enough for all your hard work to get me in a car!!! I had no ac no radio and with the recent loss of my son I was at my breaking point and you both made the process very easy. Thank you both for going above and beyond for me and my girls | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Connor Lisle
    Jason in Sales was extremely helpful to me and my girlfriend in helping us move forward with getting her a vehicle. Gave us all the information we needed PRIOR to actually seeing the vehicle in person, gave us estimates over the phone and was adamant to helping us get the best bang for our buck given the situation. | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Nazrudeen Amin
    Thanks to a great team in the sales department. Rami sales manager, Tom in the finance , Terry who helped with this sale transaction. This was the best experience from these folks. Highly recommend that you go see them at Ferman Wesley Chapel for your next purchase. Thanks so much | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Frank Reynolds
    | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Lee Przywara
    On Sunday, May 24th, I stopped by the GMC dealership with my wife to look at new trucks. We walked around the showroom and even checked out five unlocked vehicles outside, but no one ever came to help us—so we left. We drove right next door to Fuhrman on 54 in Land O’ Lakes, and the difference was immediate. A salesman came right ov | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Beverly Brown
    Cory in the service department did a wonderful job fixing the issue I had with my jeep. Thank you | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ J. Denova
    Folks, Memorial weekend is here please dont buy from these crooks at not only Ferman Chrysler Jeep Dodge wesley chapel, but any ferman dealerships. These people sell trash cars to elderly intentionally for self gain because the see weaknesses against the eldery. Please stand together RUN AWAY FROM THIS DEALERSHIP AND ANY DEALERSHIP O | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ J. Denova
    Folks, Memorial weekend is here please dont buy from these crooks at not only Ferman Chrysler Jeep Dodge wesley chapel, but any ferman dealerships. These people sell trash cars to elderly intentionally for self gain because the see weaknesses against the eldery. Please stand together RUN AWAY FROM THIS DEALERSHIP AND ANY DEALERSHIP O | Read Full Review
    5/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ willie morales
    Great service, all information up front. | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Rivas
    We bought a vehicle and from the beginning service and communication was great! Terry Light was very helpful, timely and courteous! He even took a video to share before we drove down to pick up the car and was ready for us with all the paperwork and hen we arrived. Would highly recommend. Top notch customer service! | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Francis Paralejas
    I’ve been coming to this dealership for all my services and have always been taken care of—especially by Joey, the service advisor. He’s professional, attentive, and consistently goes above and beyond, which I truly appreciate. Unfortunately, my most recent visit was a complete letdown. During my last service, the technician damaged | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Amer Yacoub
    | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Lady Magic
    | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Dds1125
    Oil change, filter and tire rotation done in one hour excellent service, service rep excellent also | Read Full Review
    5/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ R DeMarin
    We sold our Bronco here. They gave us the best price with no haggling. They sent an offer and honored the offer with no issues. We contacted every online site and dealership we could think of while selling our car in order to find the best offer. Ferman of Wesley Chapel was the only place that made a fair offer and actually honored i | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Fred A
    I came here from out of state therefore my experience with the dealership has only been with the service department. The service advisor was Sean Sylvester. He could not have been better. Took my car in a timely fashion and kept me updated on the process while I waited in the waiting room. No surprises at the end. This is my second t | Read Full Review
    5/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Aratsys Rodriguez
    This is my fourth car from this dealership, and once again, I had an amazing experience. Gheorghe and Robert were incredibly helpful, knowledgeable, and made the entire process smooth and stress-free. They always go above and beyond to make sure I’m happy with my purchase. I highly recommend this dealership and especially Gheorghe an | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Vivian Malka
    Antonio was very friendly and helpful | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Audrey Davis
    Kevin in service listens to my issues and concerns very patient professional and knowledgeable I always leave with a good customer experience | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Hanes
    Although we have bought a vehicle from here before and didn't have a terrible experience, last night, I received a random text from someone named "Cayden" telling me that the Chrysler Voyager looks perfect for me and what time did I want to stop by. I replied that I wasn't interested in one and said thank you. Cayden went on to say | Read Full Review
    5/16/2025 12:00:00 AM | Google
  • ★★★★★ B Zupet
    Great service. Anthony never fails me, he has been taking care of me for as long as I can remember. I bought two vehicles here and Anthony has serviced both. Quite a few years ago they put me in the Jeep gladiator Mojave picture, while my vehicle was having service done. I was in the Jeep for six weeks and almost bought one. | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Charlene Coleman
    | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ J. Denova
    These people sold my mother a $75,000 lemon with bad running gear since she drove it off the lot. The cars been diagnosed by multiple shops and 6 different times here a CJDR of wesley chapel. The car needs a new transmission, transfer case, t-case module,labor, and work wages lost only to be pushed off. Ive asked for emails and conta | Read Full Review
    5/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Thelma Farr
    Anthony was very helpful! Recommend him for services on your vehicle. Antonio is a great help when looking to purchase a vehicle. He made sure I was happy with my purchase and knew the vehicle. I highly recommend him if you are looking to buy a vehicle. Also the manager is great! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Ocean Level
    These people sold my mother a $75,000 lemon with bad running gear since she drove it off the lot. The cars been diagnosed by multiple shops and 6 different times here a CJDR of wesley chapel. The car needs a new transmission, transfer case, t-case module,labor, and work wages lost only to be pushed off. Ive asked for emails and cont | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Michael Schilcher
    I recently purchased a 2024 ram 2500 power wagon here and I can easily say this was the best dealership I’ve ever had to deal with. Ryan Stunkel made the experience as enjoyable as it can be buying a new vehicle. Not once did he rush me and always briefly answered my questions. I was worried in the beginning buying a vehicle 15 hours | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Michael Morris
    Brought in my Jeep Grand Cherokee because of a 4 wd warning light. I was assigned Cory as my service writer. He was the best or on of the best service writers I have ever had at any dealership. He dealt with Endurance Auto Repair Policy having to jump thru hoops for them and all the time over the past 4 weeks Cory kept me up to date | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Mike Ebert
    Cory did a great job working with the warranty group, keeping me informed of my repair, and providing excellent customer service. The complex repair was done quickly and correctly. Great experience. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Jim Park
    Very professional and fair buying process thank you! | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Gino Carrieri
    Solid and speedy work! The team was not Pushy and super nice. Will definitely be back! | Read Full Review
    5/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Grayson Stenzel
    Terry light with Ferman is phenomenal! Very low pressure sales person, very knowledgeable, ask for terry you won’t regret it! | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Staci Speeney
    Timmy Pritchard was super kind :) | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ Lynn Perry
    | Read Full Review
    5/10/2025 12:00:00 AM | Google
  • ★★★★★ J G
    | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Aynna Melton Padilla
    Probably one of the best cat purchases experience. I will say I was paying cash, so did not have to deal with financing stuff, but the staff knowledgeable and friendly. I originally started my process with Terry Lighting but because I moved up my appt, he set me up with Chris Friend. However, not Terry and Chris were great. Answe | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Honest Reviewer
    Bought a jeep here in 2023. No issues but they continue to call 2-3 times a day for service and trying to sell you a car. Today is 5-9-25 Again 3 calls from 813-592-4932 asking if I want to come in. I WILL NEVER BUY ANOTHER JEEP FROM THIS DEALER BECAUSE OF THIS. I have ask man times to be taken off their list. I told them I s | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Metas Clone
    Friendly service department. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Jason Godbout
    Easy to deal with. Able to drop my vehicle off and know that it will be completed by days end as promised. Been coming here for years! Friendly staff and always smiling! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Marlene Santiago
    Excellent service, thank for your job! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Don Karle
    | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Summerfun
    You guys are simply the best in the business! Honest , excellent service and the best staff | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ jaime hernandez
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Will Dillon
    I can’t say enough about Terry and his professionalism. I am a 20 year military veteran and he (and the whole team) took such great care of my wife & I. Terry made sure that we were happy every step of the way and also made sure that we understand everything from the paperwork to every detail about our Jeep! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ John Mitchell
    I was in a jam and your Head service Tec took care of everything. I have never had a problem with anything at Fermin Dodge Ram. Been going there 2015. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Woessner
    Took my car in for oil change, tire rotation and brake check. Our technician, Ryan, was quick, friendly and very efficient. Price was reasonable as well. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas DelGuidice
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Javier Torres
    Great service | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ OEDELBI
    Chris friend was exceptional, best person I worked with. Thanks for making everything so easy. | Read Full Review
    5/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charles Voss
    Horrible place to try to buy a vehicle | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ lbjules
    I visited three dealerships within the Tampa Bay area to decide where to buy the Jeep. Terry was the reason I came back to this dealership to purchase. He was very professional, courteous, and informational. It was truly a great experience, dealing with all the employees at this dealership. I would highly recommend Ferman ?? | Read Full Review
    4/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ philip gonzalez
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ david farnham
    Ian Simmons was a great salesman, the process was seamless. He was very friendly and did his best to make us comfortable. The best experience at a dealership hands down. Of course we did get a Challenger scat pack, so let’s say it was a great day all around! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Donald Wade
    Brian was exceptional, he kept me informed to the status of my vehicle and made sure that the service was expedited. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Jason Seaman
    Top Notch | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Dutton
    Great and easy experience! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Cordero
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Derek Alfonso
    I've been going to this dealership for 8 years for my Ram, Dodge Journey, and my Chevy 1500 next door. Only dealership I've ever really known. They've progressively gotten worse over the years, and today was my last day. Pricing on service is completely out of line. If you're out of Warrenty, don't bother with them. Other ASE certifi | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Kimlsderek
    The dealership is clean, organized, & efficient. Brian as always was attentive & helpful. The service was completed quickly & as requested. | Read Full Review
    4/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ cob740
    Always a great service experience with Brian . In and out without any issues. Thank you. | Read Full Review
    4/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Don Nicholson
    Great response from sales team! No pressure, very helpful and even though the car I wanted sold quick, I would highly recommend them and will work with them in the future! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Glenda Weed
    Sean helped me get my car into the shop for oil change and other items that needed to be done. I greatly appreciate his service. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Trinidad-Calderon
    | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Lester Stoia
    Sean did a great job of explaining the importance of the items needed at 100,000 miles. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Terry Allison
    I just finished my purchase of a 2025 Ram 1500 limited. Ian Simmonds was my sales specialist and he did an outstanding job helping work a deal and make the process very easy. | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Moedem
    Great Service! 10/10. | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ iahnsito
    Ian Simmonds help me a lot and gave me a great service with everything that I needed | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ John Ebie
    Anthony was very professional from handshake to completed sale i will recommend Anthony to all. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Ian Simmonds
    Service was excellent!!! | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ kathy reynolds
    Best service department I have ever worked with | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ joseph j
    Ordered brakes for pick up. Was passed between 3 departments during a process of finding out after an hour and 20 minutes of waiting that they didn't have the appropriate application to process Fleet Credit cards. Then they didn't care that it took so long to figure out they didn't have to application needed. GM on site couldn't care | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ A R
    We had a great experience purchasing our brand new 2025 Jeep at Ferman’s. I can see how they’ve been awarded for exceptional customer service. Every employee was extremely welcoming, kind, and knowledgeable. I truly appreciate Antonio our sales consultant and John in finance. They were both easy to work with, easy to talk to and real | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Dr. David Scamard
    Bob Cooper and his team at Ferman Jeep Service are the best! I have been taking my vehicles there for over ten years; and have always received excellent service. They are honest, knowledgeable, friendly and professional. I highly recommend them! | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Vila
    Last Friday, April 4th, I went to the car dealership in Ferman de Welly Chapel. What a huge disappointment I was. First, the salesman, with his lack of experience, tried his best to help me very well; but the numbers didn't add up; it wasn't what I wanted. Then the famous boss of the used car dealership arrived. Not wanting me to lea | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ David Faro
    Anthony was great ! ??great service! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ James Lynch
    Awful dealership. I will never understand why auto dealerships make the process so difficult and not customer friendly. This place exemplifies the “Entitled” culture we live in. The would charge you for the gum that stuck in your shoe if they could. Stay away. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Chris Nicholis Cooper
    Service is outstanding! I love the staff. Helpful, friendly and quick. They know my truck and she comes out purring! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Lorenzo Ferrante
    Service here is really good they get it done asap! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Bill Morrone
    Again. I've called twice now. How can you answer a complaint on a review but you can't pick up the phone. Anybody buy from this place needs to take their vehicle somewhere else to get service. Nice try Luke. I called. You didn't answer or return my call. This is why you have all these negative feedbacks. Can anyone there please do y | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Jose Ramos
    | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Maria joseph
    Great experience.. Mr. Gheorghe is amazing sales guy. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Amy Graham
    Christopher Friend and the fiance department officer worked with us and went above and beyond to help us find a vehicle that I was able to get in and out of comfortably and ride comfortably as well. They met all our goals if could give them a 10 star rating I would. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ tanyadavis205
    Prices are high but service appointments are easy to get even last minute. My service advisor Corey, was very nice and helpful | Read Full Review
    4/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ samantha castillo
    Cory was absolutely amazing we purchased our son’s vehicle on a Saturday. That following week we came back and purchased my dream car. The entire staff is amazing but Cory is by far the best salesman we have ever dealt with. If you are looking for new or used go see Cory you will not be disappointed! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Noah Castillo
    Corey helped out tremendously. He met us and showed us the vehicles we were interested in and told us everything about them. He helped put me into a vehicle and helped me get a good deal. I will be back when I want to get my truck because the service was excellent. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Michael castillo
    By far the best experience we have ever had with a dealership. Entire staff was amazing, but our salesman Corey made all the difference. He went above and beyond for our son so much we went back and he was able to help us get my wife into her dream vehicle. If you are in the market Corey and the team behind him are the ones to come s | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Marcia Arnold
    Katy has been an awesome agent. She has gone above and beyond to help me get new homeowners insurance and due to moving out of state she helped me get it cancelled. She is very pleasant and professional to talk with and gets the job done when she says she will. I will miss dealing with her. She is awesome!!! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Rob Snyder
    I would like to personally thank Terry my sales person who one has absolute attention to detail. But due to the limited availability of the Wagoneer S - Demo'ed he personal Jeep so I would get an idea what I could expect. But more importantly was up front and honest about the things he liked and the quirks since this is a new pla | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Robert Weir
    Just purchased my second new vehicle from Ferman GMC. As before a truly great experience overall. I highly recommend Ferman GMC in Wesley Chapel. Sales and service never disappoint. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Rick Scilabro
    Ken Dudley and bob cooper were extremely professional and courteous. They addressed all my concerns and questions. The service was beyond my expectations. I recommend if you need any service to your vehicle I encourage you to contact Ferman GMC. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jim Brown
    Ferman CDJ service Wesley Chapel is awesome. The service advisors are all helpful, knowledgeable and caring. The shuttle driver was very friendly and accommodating. Great staff all around!! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Joey M.
    Recently had some work done on my truck, Ryan was the technician. They did a great job and my truck feels like it's brand new. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Cochran
    Service was fantastic, staff was friendly and attentive. They got in and out in a timely manner and addressed all of my concerns. Even got me a shuttle over to the mall and back while I waited. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Cory Rego
    Great service! My wife's radio screen started to fall apart. They ordered the part and had me come in the next day to have it replaced. I was in and out and no time. The lounge area was nice and had a nice selection of drinks and snacks. Car was returned cleaner than when I brought it in. Would definitely recommend!!! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Brian Guest
    Went into service as my P.O.S left my stranded and having to have my car was towed in. The older shorter guy I think named Jerry was amazing. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Sean Sylester
    The service is top tier and the oil change packages they offer always save me that extra much need money | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ AJ Hollowell
    | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ fmaria gfernandez
    Timothy was our sales representative, and he was honest, professional, and easy to work with from start to finish. We never felt any pressure to buy, and he provided thoughtful advice along with detailed information about the Jeep Grand Cherokee Altitude we purchased last week. His friendly and respectful approach made us feel comfor | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Collura
    Fast oil change service. My advisor Joey was a great help. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Lorraine Deary
    Just love the service Dept. Always quick and easy. Everyone always so friendly! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Warren Brooks
    Great service as always, love doing business with Ferman CJDR | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ beefstew1949
    It was an extreme pleasure buying from your dealership.My wife and I fully enjoyed our experience with Sifiso and everyone we had met there.We have bought many different types of vehicles in the past years from different dealers and I would like say that this is the most enjoyable dealership of all.I can’t say enough about our Produc | Read Full Review
    4/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ RobertP
    Sean told me which were the best days and times to get an oil change and did a great job getting me in and out without a long wait. | Read Full Review
    4/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mohammed Jamal
    Anthony did an excellent job with assisting me with my trade-in/purchase. I came in to browse the tan Rebel X drove off in the New Tungsten. Glad he took his time and effort in assisting me with what truck I truly would be satisfied with. Thanks again Anthony. | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ J&O Dickens
    | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Jim Stephens
    Vary good service and very good dealing with Anthony | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Erica Serrano
    I wanted to take a moment to express how well I was treated by both Sifiso and Robert. It was truly a pleasure working with them. Sifiso was incredibly respectful of my budget and never pressured me into anything outside of my comfort zone. His communication throughout the process was clear, consistent, and appreciated. Robert was a | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ tracy4455
    Service advisor Brian Guest was very attentive in documenting my concerns and getting them taken care of. They tried hard to duplicate a concern regarding a possible very small oil leak, going above and beyond, even keeping vehicle overnight to try to locate the leak with the dye. I was very pleased with the experience. | Read Full Review
    4/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ravendra Robbie Singh
    Anthony Very knowledgeable ,professional and friendly | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Leeanne
    | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ donna mascho
    We dealt with Ian Simmonds and Bought a 2022 Jeep grand Cherokee Limited. He was very kind and not high pressured. We enjoyed the process and we are very thankful. Looking forward to having a great ride. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ The Klochak's
    Anthony and Kathy are a great team. Happy with our whole experience! | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ User274575
    Excellent service.Sales and finance worked together and got the job done no complaints here | Read Full Review
    3/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dskinnerrae
    We had a great experience with service last weekend. We appreciate your quality customer service. | Read Full Review
    3/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ deankestom
    Ryan provided outstanding customer service by keeping me informed throughout the whole process! Thank you for making this as painless as possible! | Read Full Review
    3/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Dodd
    Great communication and seamless process | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Meghan Maritato
    Sean is awesome!! He explains everything so well, keeps you updated the entire time, is very trustworthy, and has amazing customer service skills! He is the main reason I continue to have my Jeep serviced there. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Guiney
    Sean Sylvester has assisted me with my oil changes 3x already and has been so honest and helpful each time. Thank you, Sean! | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Diana Reece
    Anthony was an amazing sales representative for Ferman Chrysler jeep dodge ram of wesley chapel. He was prepared when we arrived with a few ideas of cars that fit what I was looking for. He also was open to us browsing the other cars. Stayed with us and answered all questions. He worked with me through the purchase process and showed | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ John Rivera
    My experience at Ferman Jeep was nothing less than stellar. Ian Simmonds our salesman was amazing to deal with and the deal we got on our 22’ Jeep Willys was great. From beginning to end the transaction was perfect. Ian is a professional’s professional. I would absolutely recommend Ferman Jeep to anyone who is in the market for a new | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Justin L
    Antonio Mentor makes the buying process easy. Honesty, trust and attention to detail makes him stand out from the rest. I would recommend Antonio and Ferman of Wesley Chapel. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Joelle Gjelaj
    I had a fantastic experience working with Ian Simmonds! From start to finish, he was incredibly helpful, ensuring that I found the right vehicle without feeling pressured. He was always mindful of my time, making the process smooth and efficient. What truly stood out was his willingness to go the extra mile—whether it was answering a | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Wyborski
    If you EVER come here to buy a vehicle please ask for Anthony Marrero - super nice guy and so helpful. Jeep, give this guy a raise | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Karsten McClard
    Anthony Suda was a huge help and got me an amazing deal on an F150! | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ WulfSpider
    Another dealership that just wants your money, on the surface they promise the sun, moon and stars but just like most any business here they just want your money and once they get it, they dont even know you, that figures, lol...... | Read Full Review
    3/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ JamIT Villa
    Absolutely top- notch service from start to finish. Chris, Tom and the entire team was professional, helpful, they are all friendl, and most importantly- not pushy at all. They really listened to what we wanted and made sure we left with everything we needed. Found us a great deal, too. We never felt pressured or rushed. Highly recom | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Linda Ambraz
    Ian Simmonds was extremely knowledgeable about my choice on a new Grand Cherokee and was very patient with my concerns and questions. I will definitely ask for him when I make my decision. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Rita Lewis
    Anthony Marrero was our salesman and was honest and professional. There was never any pressure to buy. He gave us all the best advice and details about the Toyota Highlander LE that we purchased today. He treated us like family. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ William Smith
    Purchased at Ram 2500. Everything went very smoothly and the staff was quite helpful. Ian Simmonds was the sales specialist I worked with, and he was fantastic. Definitely would do business with them again!! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Kayce Marriner
    Super friendly staff! Very accommodating and willing to go the extra mile! Smooth buying process. Gheorghe went above and beyond for me. 10/10 would recommend! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Perry
    Great experience working with Terry and the team at Ferman Jeep in Wesley chapel. From start to finish to follow up we can’t say enough about the positive experience! It’s nice feeling valued, appreciated, and cared for at a dealership! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ joey santostefano
    I had the absolute pleasure of buying a Jeep from this dealership and the experience was splendid. Chris really took the time to make sure I was comfortable in my purchase. He seemed more of a friend than a salesman. I am happily married to a woman but Chris’s charming looks really pulled me into the sale and made it hard to say good | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Adriel Rodriguez Diaz
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    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Caleb Souders
    I haven’t yet bought a vehicle from here yet, but the experience of dealing with my salesperson Chris has been extremely informative and very helpful. I have driven a Toyota truck for years, but in the last couple of months I’ve been thinking of switching to a Chevrolet and Chris has helped every step of the way in the process - I wi | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Joe Dickson
    Chris was a pleasure to work with over here. He helped me get into a beautiful used RAM 1500 without any hiccups. I will be going back when I need an upgrade | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Yiani Eckley
    I had an amazing experience with Chris. He took the time to make sure I was comfortable with my decision on a truck and I couldn't be happier. He was also very easy on the eyes, and I feel like I speak for the both of us when I say there was more than just a client to salesman connection. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Vinny Sadowski
    Bought a Ram 1500 from Chris, and he made the buying experience so easy. He answered all my questions, got me all the information I needed and was able to get me into my new truck with ease. Highly recommend working with Chris for your next vehicle! | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Evelia Vilches
    I recently bought a 2025 Jeep Compass, at this dealership and wanted to thank Anthony Marrero, for helping me during the process, he knew how to speed up the process of buying my new car, and showed me all new features and technology of my new vehicle. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Paul Zaborowicz
    I brought my 2024 Jeep Grand Cherokee in for some service to correct the infotainment system and they gave me Joey Mannone a service manager who was a lot of help in getting my problem fixed. I will definitely use Joey again when needed. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Corey Polley
    I have had the best buying experience from beginning to end. Chris Friend went above and beyond, he is always professional and a pleasure to work with. I have bought multiple vehicles from him now and will continue to return. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Leilani & Me
    I came in out of desperate need for a new vehicle, a little apprehensive due to car shopping usually being high stress. I could not have been happier with all of the help given and EXCELLENT customer service. I walked out with a new jeep and a wonderful experience. I recommend asking for Antonio, he was beyond helpful, attentive, and | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Lee Johnson
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    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Chris Smith
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    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Rodriguez
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    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Orlando Campos
    Antonio was very attentive and thorough with his explanations on the details of the car that I wanted to buy and the purchase in general. It was because of his service that we were able to obtain the car. | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Rooks
    There’s a recall on my 2024 Jeep Wrangler and none of the Ferman dealerships will give me a loaner vehicle to use. They don’t have any.. They want me to pay for the rental vehicle, and they will reimburse me in about 30 Days. My thoughts on that are I do not finance jeeps screw ups by paying for their rental car and waiting for reim | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Julio Delcid
    I brought my vehicle in for service and received a text several hours later with additional service recommendations. Unfortunately, the service advisor did not reach out to me to discuss these recommendations, even though I attempted to contact them multiple times by both calling and texting. After waiting for six hours without any c | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Sunil Varma
    Best dealership experience to date. Service advisor was very helpful in getting answers to questions. Very highly recommended!!! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Gil Friday
    Had issues with my 2025 Ram when I got to Florida from Ohio. Drove over to Ferman CJDR to see if they could help. Talked to Joseph and he said to leave it and they looked at it that day. Picked it up the next day (they couldn’t find the problem, screen froze) but could not be happier with Joseph and the service department. Thanks Jos | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Daniel
    Terry Light and Tom in Finance made things very smooth for us. The last time we bought a car was 10 years ago but they helped answer all of our questions. We truly had an absolute amazingly pleasant experience working with them. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ [email protected]
    outstanding salesman, great dealership. I would deal with them again and would recommend them. stop | Read Full Review
    3/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ dczuniga78
    Great service. Friendly and knowledgeable staff. Would highly recommend. Text updates are the best communication. | Read Full Review
    3/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Keliabazile1
    If you’re in the market for a beautiful, luxury SUV, look no further; Ferman auto is the place to go. Ask for Timothy, he delivered the best car buying that I have ever experienced. Tell him kelia sent you by. | Read Full Review
    3/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ ismael.gil
    Bauti Yarbrough (sales) and Johnathan Hurley (Finance) were exceptional at assisting me with vehicle selection, explaining the differences between all available options, and expediting the financing process in spite of the many forms needed to sign. All staff on the floor that day was really nice, we met Timmy Pritchard, Terry Light | Read Full Review
    3/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Thelma Farr
    Anthony was very helpful! Recommend him for services on your vehicle. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ troutrv
    Bob Cooper and his service department went above 5 stars to get the parts expedited and get us back on the road. GOOD JOB | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Greg Wilson
    I had an outstanding experience while having my vehicle repaired under warranty. My service representative Cassandra worked through my warranty company, and the technicians expertly repaired my vehicle. Thank you! | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Vivian Heidel
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    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Jay Rock
    If you’re in the market for a beautiful, luxury SUV, look no further than, Ferman Chrysler is the place to go. I highly recommend you ask for Timothy Pritchard. He went above the call of duty to make sure that my husband and I was totally satisfied. Tell him Jerriel & Kelia sent you by. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Richard Moughan
    Sean has exceptional customer service skills. He kept me informed throughout the entire service process. It was a pleasure doing business with him. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Chris Kluender
    I brought my Ram Truck in for service. The service manager Bob Cooper was great. Bob made sure I was completely satisfied with the service after I picked up my truck. Go see Bob for your service needs. I will be back there for all future services. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Saly
    Terry was a pleasure to work with. He was friendly, fast, and was very communicative leading up to the purchase of our new Jeep. Terry's manager, Chris, as also a pleasure. Tom in finance works quickly to get us on our way! There was no haggling, either. The fact that they have a kids playroom was also a huge bonus. This was probably | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Jean-Francois Schneider
    Rapid maintenance service without unnecessary additional work. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ William Shelton
    We recently purchased a new 2024 Ram 2500, Just the Truck we were looking for. Product Specialist Terry Light was an absolute pleasure to work with. He made the entire process quick and easy, we were in and out of the dealership in just a couple of hours as we were able to work out most of the details over the phone. This is the seco | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ greg
    I made an appointment for 20k service. Everything went great and Joseph got me in out very quickly. | Read Full Review
    2/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Leisa s.
    This purchase is the second vehicle that we purchased from this particular Ferman dealership. Always a pleasant experience. Terry Light was fantastic to work with, he worked hard to get us out the door as we were on a very tight schedule. | Read Full Review
    2/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Curry
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    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Brad Delaosa
    Great service!! | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Ena Rodriguez
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    2/23/2025 12:00:00 AM | Google
  • ★★★★★ s.m.leonard
    Sean was able to get me in early and done quickly. I was very appreciative. | Read Full Review
    2/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jay Gushea
    Timothy the sales guy and his team were awesome they worked with me ony trade in and stayed late on a Sunday to get me in my new truck and I love it thank you guys | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Weslyn France
    I was on the hunt for a new vehicle after my wife and I were involved in a car accident. I originally went to another dealership in Brandon who tried to take complete advantage of me. I saw my new vehicle online and I called the dealership. I spoke with Mike Harris who was extremely kind and helpful from the moment he answered my cal | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Smith
    Service did a great job on my car. | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Julie Debney
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    2/15/2025 12:00:00 AM | Google
  • ★★★★★ skip1028
    Anthony met me as soon as I drove in. He inquired about my service needs, recorded the pertinent data, and took photos of my vehicle. The vehicle was immediately taken to the service center. He informed me of the progress and suggested that I consider buying tires. Inquired when the next tire sale would occur. Service was completed w | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rob Schwartzberg
    Best car buying experience ever. Transparent, fair, and great communication. Nothing was forced, hidden, or obfuscated... It went like this: "what is the selling price?" "can you beat my CU's interest rate? (they did), and "can I pick it up now?". Straight questions got straight and immediate answers supported by documentation. No g | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Carey Knowlton
    My wife had her mind set on the blue 2025 Jeep Compass. Mr. John Hurley and Luke Miller were referred to her by her boss. Chris Friend, Product Specialist, Mr. Hurley and Mr. Miller were very pleasant and our experience was top notch. Chris was phenomenal handling our transaction. My wife asked for a duck and they gave her three. We | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Chris F
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    2/14/2025 12:00:00 AM | Google
  • ★★★★★ dexter woods
    I've been coming here for the past 5 years or so. Friendly staff and the company as a whole holds true to what they sell you. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ mvsuarez
    Joey was fantastic. He communicated well what services my car needed and what services could wait. He went above and beyond to get my car ready as quickly as possible. | Read Full Review
    2/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Linda Glover
    Wow! Where do I start? We have a GMC Acadia and was looking to see what was out there. We were looking at the Grand Cherokee and pulled into Ferman. There we met Gheorghe Donici. He was professional, friendly, and funny. Just an all around nice person. He spent several hours with us both before and after our purchase going over eve | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Jorden Arab
    Very rude very bad experience | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Jared
    Very competent in assessing and fixing my Jeep Wagoneer, good maintenance team. I will continue to use Ferman Jeep for my services, highly recommend. Only issue I had was the wait for an actual service appointment but once I got in everything was smooth! | Read Full Review
    2/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ stephenm222
    My experience with the purchase of a used Ram truck was exceptional. The salesman made sure the truck was clean and full of fuel. | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ larafreajah
    Professional and quick; I appreciate their quality of service, technical and customer Thanks Ferman Chrysler Jeep Dodge RAM | Read Full Review
    2/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chris McGraw
    Ryan, Sifiso, and Robert were excellent to deal with. They were patient, laid out several options, and took their time to make sure I was comfortable with the purchase. Ferman is aces in my book. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ john kovach
    Brought vehicle in for recall repair and Darryl took good care of me and the issue in a prompt and professional manner. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Marilyn Howard
    Excellent experience. From the person who made the appointment, from the service advisor to the nice guy who showed me to my car when it was finished. There's a reason I prefer Ferman for my auto service. Consistently good experience. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Otman Zayer
    Sales people and front desk people are very nice and attentive to your concerns, truly amazing people. It is the technicians/mechanics in the back that are unfortunately lazy and unprofessional with their work. I would buy a vehicle from here, but not return it to get serviced here. I came in with several transmission issues that I k | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Dabney
    I had my 2020 Jeep Grand Cherokee scheduled for maintenance on Monday 1/27 @ 10am. After we parked & waited a while, a gentleman came out to tell us that “Anthony & his team” that we were supposed to see weren’t in that day & we would have to leave my car overnight for them to look at the next day. He apologized, said it was a schedu | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Seven
    Very helpful friendly car salesman Brain. He went above and beyond my expectations from me dealing with past car salesmen when me and my wife last bought a car. Friendly, helpful, respectful guy. 10 Stars for Ferman!!! | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Doug McCoy
    Best dealership experience ever! My sales guy Chris was fantastic as well as finance guy. | Read Full Review
    2/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ marty
    From drop off to diagnosis to fixing the problem the process was very efficient and I was always kept informed. | Read Full Review
    1/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ None
    Germaine answered all my questions truthfully which was a pleasant surprise. No hidden fees and took the time to listen | Read Full Review
    1/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ John Mitchell
    I was in a jam and your Head service Tec took care of everything.i have never had a problem with anything at Ferman Dodge Ram. Been going there 2015. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Richard Borjeson
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    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Ariana Pickett
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    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Kyle koletic
    Timmy is awesome, he was straight up and honest, something incredibly hard to find when buying a vehicle. My family will be back at Ferman to buy our future vehicles. Highly recommend. Ask for Timmy! | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Angel Figueroa
    I purchased my Jeep Grand Cherokee out of state. I have brought it in to this dealership for service for every scheduled maintenance and any unexpected repairs. I have had some good and bad experiences along the way. However, my last experience was the tipping point. I have dealt with the service advisor Brian in the past and it neve | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Carin Hetzler-Nettles
    Great, fast service. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ matt Kazan
    My wife loves hers car. Everything was perfect and just we expected. Customer services were very good. Thanks for everything again Terry. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Charles Gauthier
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    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Hamilton
    Gheorge at Ferman Lutz was very informational, professional and patient with my wife and I throughout our purchase process. Once the paperwork was complete and we took possession of the vehicle, Gheorge was extremely thorough in explaining all of the vehicle features. This is the third vehicle I’ve purchased at this dealership, wo | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Beccard
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    1/25/2025 12:00:00 AM | Google
  • ★★★★★ shakirablue10
    The dealership is huge and has a lot of vehicles to choose from and the staff is super friendly. I highly recommend buying from them and I will be back for my next vehicle. | Read Full Review
    1/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ D Mitch
    Christina was a excellent sales associate, always transparent and professional. I definitely look forward to bringing my business back to Ferman. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Danilo Atenza
    I want to give a special, thank you to Mr. Bob Cooper, the service manager at the Ram dealership. There was an incident that he could've easily escaped from and claimed to have no responsibility in and instead he immediately took action and replaced what was needed on his own dollar. Incredible experience, highly recommended. It can | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Jason Seaman
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    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Chris Harrison
    We just purchased a 2025 Jeep Wrangler from Ferman, Ryan Stunkel was our sales rep and he made the process smooth and easy. It was a great experience and we love our new Jeep! | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ JRock
    Fastest oil change at a dealership I have ever experienced. My service advisor was amazing. | Read Full Review
    1/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Richard Olsen
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    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Lorraine “Golfer” Mounts
    I liked the fact that Ferman of Wesley Chapel was able to fit me in with a quick appointment when many lights were flashing on my car dashboard all at once. They gave me an estimate that was quite expensive and I asked for ways to save some money and my service person worked with me to bring down the cost. My only issue was with the | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ PC
    I do think the services performed at the dealer are expensive. The reps are knowledgeable and polite. They seem to care about good service. | Read Full Review
    1/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rayherrick0441
    George was very professional, knowledgeable and went above and beyond in assisting me with my vehicle purchase!!! | Read Full Review
    1/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Carlisle
    If you are looking for a new Jeep or a new Dodge Their inventory is huge and a pleasure to work with in purchasing your new vehicle. | Read Full Review
    1/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Matt Reilly
    Service department is the best of the best. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Kim Anderson
    I purchased a GMC Acadia from this dealership on 12/28/24. I was very specific as to the vehicle I wanted and although they did not have on their lot they located one in Jacksonville and had it back to the dealership the next day. I want to say how incredibly happy I was working with my salesman Jason Croucher. He answered a milli | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ wensib
    It was easy to make an appointment. Brian helped to break down and explain the services recommended. | Read Full Review
    1/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Goodboy
    Anthony was very helpful and fast! He also kept me informed as to the progress of the service of my mini van. | Read Full Review
    1/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nikki Cooper
    Anthony Suda=Rock Star Status. Recently, he made our oldest son’s first truck purchase an enjoyable experience! Thoroughly appreciate his attitude & honesty. We have worked with Anthony for years now & this makes vehicle number 6! If you are looking for a new or used vehicle, go see him! You will be glad you did! | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Marco Stanley
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    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Suzi Carlisle
    Spoke to Kathy Myers before I came to the dealership. We knew what we wanted in this 21 Dodge ram low mileage. We are very happy with the purchase other than the minor damage that was reported and it’s all cosmetic. However, I don’t even think Cathy knew how bad the clear-coat was coming off and if we had saw it, we would’ve done so | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ tiburcio serrata
    Just purchased a new 2025 Ram 1500. I must say the service, response time and genuine care from Brian Weston was fantastic. I am not a fan of car shopping because it usually drags on for hours and in some cases days. From the start, Brian listened to what I needed, my budget, type of vehicle and features. He quickly went to work a | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ D
    Friendly and knowledgeable staff. Terry Light was amazing. He went above and beyond. Continues to reach out to see if I need any assistance. | Read Full Review
    1/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Diettert
    Just a few small items to deal with! Overall very good experience with salesman and following up on some issues. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ James H Willis III
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    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo_Muriel
    One of the best dear in town and very professional on service with the most knowledgeable technicians | Read Full Review
    1/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Larry C
    Top notch customer service from start to finish. You may pay a little more for getting your vehicle serviced at a dealership, but the service is worth it here. | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Daisy Velez
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    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Marcelo Silva
    I had a great experience at Ferman's. Cassandra was super professional, knowledgeable, and fit me in the service department's schedule right away. Everyone there was very courteous and I appreciate it! | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Barbs Hawkins
    Filled out the form to get a $50 gift card for doing a test drive. Did the test drive that same day. They will not validate it for me to receive the gift card. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Mariana Alvarez
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    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Mark
    Brian and the team did a great job with the oil change in my jeep. Thanks! | Read Full Review
    12/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Indira Racha
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    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Lynette
    I had the Best auto buying experience with this dealership. Angel Salas, my Sales Representative, was great! I set my expectations when I walked in. I informed him him of how I would like to conduct business without the haggling for hours. He respected and treated my time with value. He was Honest and has been great at following up. | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Amsavard
    Joseph is really fantastic! I really like him a lot. Very kind, professional, and great communication. | Read Full Review
    12/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ PaulaE
    No pressure dealership. Kept me up to date with pricing changes, but never any pressure to purchase "before its gone". No constant calls or emails. | Read Full Review
    12/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paulo Silva
    Great service rep. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Ventrone
    Let me start by saying this, just because I gave 3 stars doesn't mean I wouldn't recommend someone to buy a vehicle here. I just think some of the staff is... unprofessional. The first gentlemen I dealt with over the phone refused to talk numbers whatsoever which I understand except this dealership is over an hour from me so I wanted | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Shauna Roldan
    The entire team was 5-Star! Not only did one person help through the buying process but I feel like I got a team of experts to help me every step of the way! | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ judib41
    Great customer service. Joseph was super nice. Got my oil change and tire rotation done quickly | Read Full Review
    12/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ trutledge1106
    Brian was very helpful and my service was completed in a timely fashion. Thank you Ferman team! | Read Full Review
    12/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Goss
    Bob Cooper in service really came through and helped me out with my wife’s jeep . Thankyou very much Bob!!! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Michael Dupree
    Great Service. On Time. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ kaiayla
    Great experience! Great service time and time again, never disappointed with my service when I come to this location. | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mr Jody
    Replaced my radiator, then had to return to replace radiator hose, now the heater coil is clogged. They won’t fix the coil, it’s all the same system. This is not the first vehicle I purchased there just the last. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ christine mattiello
    Nice experience good service fixed my car in good time | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Barrett
    My husband and I walked into the dealership just to take a look at their truck inventory. We were met by Ian Simmonds before we even opened the door. He was absolutely fantastic. He listened to what we were looking for and brought us to a unicorn. We were so pleased we purchased the truck on the spot, a 2021 Ram 1500 Big horn. The ve | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Jan Lawrence
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    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Shaun Rabel
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    12/14/2024 12:00:00 AM | Google
  • ★★★★★ jeannette_fno
    Courteous, kept me informed with any updates, understanding, put my concerns at ease. Kevin was great. Would recommend very highly to everyone. | Read Full Review
    12/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dana Collins
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    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Leet (Danny)
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    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Chris Barnett
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    12/12/2024 12:00:00 AM | Google
  • ★★★★★ John Goss
    Bought a Jeep wrangler from them and it broke down after one month . I took it in to service and they will not return calls or have any updates.Its been 5 days . | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Joe G
    I took my Ram in for a simple oil change. The tech over tightened my oil pan plug and cracked my oil pan. Service advisor did not apologize once. Only stated that “We have a cracked oil pan.” They kept my truck three days while they replaced the oil pan. When I returned to pick up my truck it smelled sour and the interior was s | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ timothy chambers
    10+ all personal were great thank you george and tom | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ MacKenzie Carr
    From the minute we walked Ian Simmonds greeted me with open arms. As a young female I hate car shopping, and he made me so comfy. This was the easiest car buying experience. Will recommend to friend and family! | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Anna Foster
    Anthony sud is such a very good person at ferman he goes above and beyond to help his customers I had such a pleasant experience working with him and I look forward to continue such a great client relationship and I thank him so much for all he does. | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Silverado LT
    Very happy with my purchase and overall experience at Ferman. I bought my previous truck from Ferman Chevy, and now from Ferman CDJR. I will continue to go to Ferman in the future. I work in the auto industry, and I can say that Ferman is a much better experience, and much more fair than any other dealer group in the Tampa Bay Area. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Akins
    Sifiso was great - he made the whole experience of purchasing my new Jeep Grand Cherokee a pleasure. The whole process was great and I am very happy with everyone involved. I love my new Jeep! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Nancy
    Gave me a deal upfront, no haggling, which I love. Sifiso was very knowledgeable and helpful. It was a great experience and I'm very happy with my purchase. | Read Full Review
    12/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ dcastell
    Everyone was exceptionally helpful and friendly. No pressure sales and a streamlined process from the time I showed up until I left with my new vehicle. Marc Pulizzano was great to work with. Thank you!!! | Read Full Review
    12/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim Brubaker
    Avoid this place for service. First time I scheduled for a recall they didn’t have the part. I understand this happens from time to time. Second time we confirmed part was in stock and made an appointment. When we scheduled the appointment we were informed the repair was a same day repair according to the recall guide, however they t | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Moises Cervantes
    Service Department is bad unprepared not Profesional and the Waiting time for a regular oil change 4 hours with a appointment schedule that ridiculous | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ bpond48
    The women we met checking in was short and unwarming. After that our experience was great. The service and communication was top notch by Brian. | Read Full Review
    12/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Richard Rubenstein
    Great experience. Ask for Gheorghe in sales, best rep in 48 car buys. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Marc T.
    It was good but would have been better if I didn't have to cover the 20% for a manufacturer defect. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ tstairs49
    I have worked with this dealership on numerous occasions and always had a relationship with them. I went to have my 2020 Cherokee serviced and actually bought a 2025 Grand Cherokee while I was there. Good deal. | Read Full Review
    12/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maureen Domenech Williams
    Loved it ! Brain was amazing every step of the way ! Thank you for the new ride. | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Bob Singer
    Zero stars is more appropriate. A nightmare from beginning to end. I inquired about a 23 Gladiator via the web. Was given a price and set up a time to see/drive it. I texted the salesman i contacted on the web and told himeni was on my way. He said he would have the vehicle pulled up.I drive and hour and 20 minutes to the dealership. | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo_Muriel
    Best place to get a new car all personal are very professional and very helpful at all levels | Read Full Review
    11/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ alex.glenn321
    Great staff, fair and honest pricing. Works with you in a timely manner. Good communication. | Read Full Review
    11/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ DIVINE
    EXCELLENT SERVICE WONT TAKE ANY OF MY TRUCK ANY WHERE ELSE!!! THANK YOU! LOOKING FORWARD TO MY NEXY SERVICE APPOINTMENT! | Read Full Review
    11/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Florida Lee
    Staff was excellent and professional. Service was fast and accurate. Only bad thing is a ridiculous lead time on a part needed for warranty service. I double checked and the part is not on back order anywhere, but I have to wait until January??????????? | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Mike Zhang
    I had a great experience working with Alec on my car purchase. He was knowledgeable, patient, and made the process smooth from start to finish. He answered all my questions and didn’t pressure me into any decisions, which I really appreciated. If you're looking for someone professional and friendly to help with your next car, Alec is | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Catherine Flanigan
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    11/26/2024 12:00:00 AM | Google
  • ★★★★★ margaret1x1
    Bryan was extremely helpful and I always have my work done at the service department. | Read Full Review
    11/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Elyse Brooking
    Terry Light was incredibly helpful. He asked great meaningful questions to understand what features were most important to my husband for his truck purchase. Terry was consultative and used the information he learned to find a truck that best met my husband’s needs. Although I am not the primary driver, he still took time to connect | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Diana Greenier
    Tyler did a fantastic job with our new Jeep Grand Cherokee transaction. He was very professional and kind. One of the best car purchasing experiences I have ever had. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ macrowell
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    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Mario
    I’ve had bad experiences here before, however, this one was nothing but excellent. Brian did an exceptional job and was extremely professional. They diagnosed the problem quickly and had it repaired within a few hours. | Read Full Review
    11/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kimberly Summers
    Trust your gut instinct came in bought a car on memorial day of this year since purchasing my car has been in the shop 7 times since purchasing. When i first drove the vehicle i noticed a noise salesman told me it was normal. Was not normal because a week after leaving has been in the shop ever since. Be careful when purchasing used | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Daisy chalfoun
    VERY DISAPPOINTED!! I scheduled a 9:30 AM service appointment for my daughter’s Jeep with Service Advisor Kevin Hojnacki, specifically asking for the car to be serviced by 3 PM since she needed it for work. At 2 PM, I called to check on the status and was told via text that they were “still waiting for diagnostics to be completed.” T | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Griner
    I highly recommend Ferman of Wesley Chapel! George was amazing with helping me find the perfect Jeep. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ COE68
    Superior service and friendly staff. I always have my car serviced by Ferman automotive technicians. | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ James
    Great customer service in our time of need. Our 2017 Ram was crushed by a tree in the last hurricane. | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lyla Aisle.of.Blooms
    Sales: 5 stars, Anthony clearly cares about his customers and handled everything promptly Finance: 2 stars. We purchased from out of state, told them three different times we weren’t transferring tags and needed a new one. They forgot to send the paper tags with the car. Couldn’t drive the car from delivery day of Friday until Tuesd | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Paul Mila
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    11/15/2024 12:00:00 AM | Google
  • ★★★★★ b kaur
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    11/15/2024 12:00:00 AM | Google
  • ★★★★★ James Smith
    While working in Iraq, I found a jeep at Ferman dodge in Tampa. I contacted the dealership and asked if the vehicle was still available. They said yes it is. My girlfriend said she would go look at it and she called to make sure the vehicle was available and was told it would be brought up front to test drive before she arrived. My g | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ keith B
    At first I was happy with my purchase but like an abusive ex the first date was good. After the sale just stunk. This dealership consistently loses customers due to their horrific service department. I had a Jeep Wrangler 4xe. This was a fun car but riddled with warranty issues. I had a steering stabilizer break after a mont | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Tom Trant
    Hats off to Bob Cooper for his expertise and professionalism | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Carol Smith
    We traded in 2 jeeps (Cherokee and Wrangler Sahara) to purchase a new Jeep Wrangler Rubicon. We had done extensive research on the trade in value thru other venues and decided that Jeep Chrysler Ferman was giving us a fair deal. Our sales person Timothy Pritchard was fantastic. We wanted the Rubicon to have our exact preferences. T | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Sandra EP
    recently had my vehicle serviced at Ferman, and I couldn’t be more impressed with the entire experience. From the moment I arrived, the service department staff was welcoming, professional. They gave the timeframe to get my vehicle diagnosed and then sent the multi-point inspection report with service recommendations and prices for e | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Linda Summers
    Came to test drive a Chrysler van, used. Assured the car is here. I now am at the Dealer, spoke to Tim. The car is not here. It was sold a few days ago. The ad is still on their website | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Tom Trant
    I’ve called 6 times in the last 48 hours to get a simple question answered about a warranty repair on our vehicle. Every time, the service scheduler can’t answer the question but will forward to service advisors. Advisors do nothing. You can’t tell me they’re so busy they can’t return a phone call over the span of 2 days. I’ll be tak | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Prasenjit Das
    Extremely satisfied with the Ferman Jeep dealer huge discount of 8000 provided, no markup added, no extra package was sold...Orlando who was the seller was extremely professional and got us a very good deal....also Finance guy Tom reduced the APR percentage to 6% in today's scenario where the minimum apr starts from 8-10%...Also Geor | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Connie Hudson
    We were both sales and service customers for several years. The service dept is lax, uncaring and questionable at best. I have had several issues from wrong tire pressure from a tire rotation, resulting in me having to return for that to be corrected to waiting 8 months for a recal part that they still to this day have never followed | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Jessica streebing
    Five star care! I came in with a goal and Anthony Suda made sure it happened! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Daizsa Stokes
    If you are looking to purchase a vehicle, please my friend do yourself a favor and seek else where! This car dealership and their staff specifically their financial manager are extremely prejudice and unprofessional. My husband entered the car dealership THIS AFTERNOON to purchase his dream vehicle. He was so excited, as this specifi | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Nate
    Great service despite giving me bad news on the vehicle which isn't their fault. What was expected to be an all day wait they got done in a few hours. Thank you! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Gregorio
    I have been coming to the Ferman Dealership at Wesley Chapel for 5 years now and I have nothing but compliments for the establishment. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ fawzisuleiman
    Great good customer service thank you very much save my problem good experience great job | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lissorn Watson
    My favorite Jeep dealership ever! I purchased my vehicle here and although I’ve had a few issues with my vehicle after only a year I’m happy with this service center! Always great people and fast service! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Cook
    The team at Ferman was very pleasant and was not pushy at all! Thank you for making my experience seamless! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Dre
    We went there twice, unfortunately being assisted by Grey, which was not enthusiastic to help our complex need. After wasting our day and even testing driving a potential vehicle, we walked away with nothing. Not even the gift card incentive that was promised if one test drives their vehicle was given to use even after asking in pers | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Moe Works
    TYLER & HURLEY ARE THE BEST! MAN! GOD IS SO GOOD! My wife and I both lost our vehicles in Hurricane Milton after already being flooded by Hurricane Helene. Through it all, we remained positive. When I tell you that our boys Tyler Gann & Hurley got us right, THEY DID JUST THAT! My wife drove off in her new 2024 Kia Seltos (it’s so cut | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ MoeWorks
    TYLER & HURLEY ARE THE BEST! MAN! GOD IS SO GOOD! My wife and I both lost our vehicles in Hurricane Milton after already being flooded by Hurricane Helene. Through it all, we remained positive. When I tell you that our boys Tyler Gann & Hurley got us right, THEY DID JUST THAT! My wife drove off in her new 2024 Kia Seltos (it’s so cut | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ M.Smith
    Very helpful, professional and knowledgeable associate, Jason Croucher, and all staff that we came in contact with. Not a pressured sale which was deeply appreciated during a stressful post hurricane period. | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ glitterfly78
    They accurately identified issues needing immediate repair. When after the repairs there were still issues, we brought the car in for check of the battery connections. It turned out after replacement of the batteries that we did under warranty outside the dealership, a reset of the computer modules was needed. They did not charge us | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Karen Jackson
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    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Keirah Bandstra
    We recently bought a brand new 2024 Durango from Ferman CDJR, and our experience was exceptional from start to finish. George was incredibly knowledgeable about our vehicle, always ready with answers to our questions. He and Tom worked diligently to secure the best price for us and had the vehicle ready in record time. However, with | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Ron Heinemann
    Michelle was wonderful and very thorough with her explanations of my vehicle status. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ RobA
    Very smooth transition. Marc was very helpful, no pressure no hassle. I would recommend this dealership. | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sean Widman
    Professional and fast. Helpful and Polite. Doesn't get much better than that. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Chas Brown
    Came here to get an appraisal. Offered me a fair deal. Timmy is a great dude, low pressure and friendly with a great smile. If in the market for a dodge, definitely give him a call! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Teri
    The service department does a good job of communicating, correcting customer issues, in a timely manner. | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tom Trant
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    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Tony Green
    Yesterday, October 12th, my family was driving through what we assumed was a slightly flooded backroad. Only to realize that the water was a lot deeper than we anticipated. To make a long story short, we stalled our engine. However, just on the opposite end of that long road, two of your technicians Blake and Sean Sylvester just-so-h | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ hamid aghili
    My car was totaled by Hurricane Helene. I visited several dealers and decided to buy from this dealership. The salesman, Jason Croucher, made me feel that I can trust them. He was relaxed, informative and didn't rush me. He took care of my requests and offered me a reasonable deal. He communicated with me in a way that I felt that I | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ sharptailguy
    Brian my service tech is awesome. He is very knowledgeable and takes care of all his customers. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tom Trant
    Jeep designed the headlight replacement as awful as they possibly could to make people pay $200 at a dealership | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ dmsammario
    Everything was just perfect. The entire experience start to finish was enjoyable. The salesman and finance could not have been nicer. Professional and friendly. What more can I say. My second car from Ferman for a reason. | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steven Pedroza
    Worst dealership experience!! Tech drove and beat on my car for a simple radio update. Drove over double the speed limit, cut cars off, and heard tires reaching in dash cam. Top executives did nothing to address my concerns nor call me back when I left messages. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Danalyn Workentin
    Great service program. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Keith Allen
    Prompt and professional. We asked them to install some splash guards that we had purchased online and they still did that within the original timeframe of our original service. They did a great job on both the service and the installation of the splash guards. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ felicia dunlap
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    10/4/2024 12:00:00 AM | Google
  • ★★★★★ MsChrissyCCK
    By far the best experience purchasing a vehicle! No hassle.... no stress! Thank you Walter and Tom!! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Mary Evans
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    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Murphy
    I literally lost everything in Hurricane Helene; home, car, motorcycle, and boat. The general manager Luke and the salesperson George went way above and beyond on getting me into a new 2024 Dodge Tradesman pickup truck in short order. Thank you again for providing me such excellent service during such a trying time! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Alcia Hernandez
    I have ben a dodge owner since 2016. I purchased my vehicle from another dealership and have always only dealt with them. In this particular instance, I needed service to be rendered more immediately and was able to get a same day appointment with Ferman Dodge of Wesley Chapel, Tuesday September 25th. It is now October 1st and I stil | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ dondestefano1
    Joesph M was fantastic answered all my questions. Got me my Jeep back when promised. | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joe Uzelac
    I just had my second maintenance service on my 2024 Jeep Rubicon at Ferman Jeep of Wesley Chapel, FL … Kevin, the service rep, got me in and out quickly and was most professional… Eddy, the mechanic who performed my service, was outstanding and did a great job… Overall the best service ever!!! Joe Uzelac | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Eric & Davina Chromik
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Angely Brzezinski
    We got our pre own jeep from Ferman of Wesley Chapel… the device and the experience couldn’t be better. This is our second time buying a car from this dealership . Tom Frost from financing and Terry Light seller were very stress free guys . Thank you .. we will comeback | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Hernandez
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Thomas
    Just bought a 2024 Ram 1500 Laramie and could not be more impressed of the process. Tyler Gann was extremely helpful and made the process smooth and easy. If you’re in the market for a new car definitely come and see him! | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Kerri Baltzell
    The ease of the sales process was the best experience. | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ María Limon
    I am happy with my purchase, and they were very kind, and flexible in price, we reached an excellent agreement | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ David TODD Williams
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Alex Barbour
    Kathy was absolutely amazing. I have a very hectic work schedule and was look for a work vehicle that also needed some upfitting. She went above and beyond with helping me. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Frank Gillespie
    Wrangler 4xe acting up with check engine light, service charger, etc. Took awhile for corporate to approve HV battery replacement. Several weeks for battery to arrive. Replacement appears to have addressed the issues. So glad to have my 4xe back. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Michael Carter
    Parts dept refuses to answer the phone | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Guzman
    They have a disconnection between the service department and the scheduling at front desk. After telling me I could bring my battery for warranty replacement twice in different calls, the service department told me that was not correct... while being rude about it. As a customer, is not my fault that they don't follow their own | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Bianca Pratt
    Everything was great Gheorghe greeted me as soon as I walked in. I went that day to look and test drive a car I found on Auto Trader. Ended up buying a new car! The process was efficient and quick. Tom and Robert were helpful as well. If you need a car go check them out. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Joe Kerkes
    Excellent service. Sean was very helpful. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Johnson
    Prompt, efficient and courteous. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Rick Frankenfield
    From the scheduling to the completion of the service to my vehicle, everyone at Ferman Chrysler at Wesley Chapel were professional, and catered to my needs. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Rob Shannon
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ The FRD Show
    | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Keon Richardson
    | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Parimal Patel
    I would give 1 star because of the way dealership handled their customer. I had my car issue for which diagnosis was done in April. I did not take service at that time. I went back after 2 months and I was told that they will try to waive off diagnosis fee but later on they actually charged more than what they originally told. Above | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Diana Mariita
    Kevin ensured that our service was exquisite. He was very professional, we actually forgot our credit card, and he was so kind to contact us back and keep it safe till we got there. Our Charger was also serviced in a very timely manner. Thank you. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Ron Bailey
    I received excellent service from Alec and Rafael. They were very helpful and answered all of my questions. We are very pleased with the vehicle we purchased and with the purchase experience. Steve was also very accomodating. | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Alex Kolesnikov
    Hey guys! You probably don't remember me, but at the end of May, my wife bought a Chrysler Pacifica Hybrid from you. At first you gave her a price of $24k including taxes, but in the contract with the bank, the price rose to $30k. The problem is that we received this contract only a month after the purchase. We do not agree with this | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Chance Overman
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Michael Burris
    We came in for a test drive and left with a new vehicle! Timmy our sales associate was fantastic, very helpful, not pushy, and took great care of us. As part of our transaction, we traded in a vehicle, but didn't have it with us. Timmy, drove the new vehicle to our home, then drove our trade in back to the dealer, well after busin | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Maria Correa
    In love with my new Grand Cherokee! I had a great experience at Ferman in Lutz. Great customer service provided by Angel Salas! Highly recommended! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Tony Diaz
    Alistair gave incredible customer service helping me find my new vehicle! Overall Great Experience with the Ferman CJDR Team in Lutz! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Barry Guess
    Brad Butler He maybe the absolute best car salesman I have ever dealt with! Over the top service. He picked me up at the airport and walked me through the entire process of my car purchase. Not to mention he got me the best deal possible. I highly recommend Brad. I flew from north Alabama to purchase. A very pleasant experience | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Dallas Kao
    Kathy Meyers knows her stuff, one of the best experiences i have had purchasing a new truck. The best best deal across the American. Our company has 36 service engineer across the south and this is where we will start to upgrade our trucks. Thank you Kathy Meyers and Ferman Chrysler Jeep Dodge Ram - Wesley Chapel. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Tamer Gendi
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Debbie lawson
    Everything went well...as always Everyone was super nice and helpful | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ teamsmithsold
    Truck AC was making a funny noise when truck was turned off. Tech was able to find the problem. Ordered new part and installed, AC system working great and not making any noise when truck is turned off. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Charles Inserra
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Chris Stephens
    Mark my services professional was awesome. Joesph my service representative was awesome | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Rick Jackson
    Service Dept was awesome and got me out quickly enough to enjoy my afternoon nap?? | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ J T
    The service department is terrible. Unorganized and incompetent to say the least. Why does it take 5 hours for them to change my oil and rotate the tires?! And they weren't busy I was the only truck in the shop when I turned it in. On top of that, I had an issue with my turn signal literally 2 weeks after I purchased my brand new ram | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Deniz Kyte
    I traded in my Jeep for a new Pacifica, and let me just say that this dealership is awesome! Not only do I love my new van, I had such a great time getting it. The employees at this facility are welcoming, professional, and know their stuff. My sales rep, Angel, went above and beyond, making my trade in and purchase run smoothly. No | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Domi Benj
    Had an amazing experience buying a new car from Allistair. He made me feel comfortable and listened to exactly what i was looking for. Kevin was amazing too, always checking in with my needs. Would definitely buy a car hear again. Thank you!!! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Edwin Lopez
    I can’t begin to express my gratitude to the staff as a whole. I applied for a car thinking it wasn’t gonna happen and thanks to Brad the sales rep and everyone in between from sales manager and to financial side in the used car side helped me get into a reasonable priced used car, amazing service and genuine people. It’s worth being | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ T D
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Keith Waits
    Best price in all of Florida easy purchase make sure you ask for Sifiso in sales he was great fast and efficient | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Patrickmoon77
    Great experience. Fast and comfortable, the staff was able to answer all of my questions and got me out on time. | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ gwmshoney
    They were excellent and took their time to explain everything and make sure this purchase went extremely smooth | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dean Edelman
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ W Carter Murray
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Tim Shaw
    Teresa was professional and direct. She did not waste my time with friendly small talk which is great. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Ganesh P
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ John Wieland
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Stefanie Kehm
    I purchased a 2024 Jeep Grand Cherokee. Kathy was wonderful and extremely Patient! Especially when I couldn’t make up my mind on what I wanted. And the price. She even gave me a small tour of the items inside the car after my purchase! I can remember the gentleman that help with all of our buying documents, but he was great as well! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Cody Johnson
    Well my experience with this dealer was interesting… I’d love to give 5 stars but I typically don’t do that unless everything goes perfect. My experience wasn’t exactly perfect but it wasn’t horrible either. I brought my 2020 Jeep Gladiator in for the open recall for the clutch. I called a couple weeks in advance so they could get t | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Chelle Jack
    My all time best car buying experience was at Ferman in Wesley Chapel. My salesman Anthony Suda was very knowledgeable, friendly and a true gentleman. He listened to my needs and got me the car I wanted. I love my car. My car buying experience was perfect at Ferman! ?? a.ka Michelle P. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Terry
    Brian, My Service Advisor is really nice guy. He always keeps me informed. He is who I see every time I need service. I Always receive great service. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Lightner_michael
    Great customer support and kept updated on timing and what services were needed to keep my vehicle running | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ FRANKPIDALA
    This was my first service visit/experience with this dealership and I'm looking forward to making this my dealership of choice. I am a huge auto enthusiast and very particular when it comes to my vehicles, and I felt this dealership's staff feels the same way, from service to sales. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ johndodo
    problem with multiple warning lights had to order parts to fix it and was fixed | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ grace.ellingson
    They made the buying process exciting and took away the stress of making a big purchase! | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alisha Atkins
    Exceptional Car Buying Experience from Ferman Wesley Chapel! From the moment I set foot into the Ferman Wesley Chapel Jeep dealership, I knew I was in for a special experience. The warm greeting I received, complemented by friendly smiles, immediately put me at ease and set the tone for what was to become the best car buying experie | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Mj Sunshine
    Brian Guest is a wonderful representative. Also the repairs on my Truck was completed with accuracy. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ kelly higgs
    I recently purchased a GMC Terrain from this location. I had the pleasure of working with Curtis and he was very kind and professional. He answered all my questions, showed me all the wonderful features of my new vehicle , and did not pressure me in the slightest. I will definitely be back when it is time to trade up! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Gary Bernard
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Moser
    I recently purchased my second vehicle from Brad. He is an excellent sales man . I highly recommend working with Brad on your next purchase | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Greg Kornacki
    We always wait for repairs to be completed. Seating was so comfortable I fell asleep for a time. I was contacted by a service rep concerning my repairs. A large screen tv kept me up-to-date on the progress of my repairs. We purchased our 2006 Jeep Commander new at Ferman. Approaching 100,000 miles, Ferman has always done oil cha | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Rodriguez
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Miriam davis
    I recently purchased a vehicle from Jason Croucher at this dealership and I was treated like Royalty. I have been in search for a car for over a year and could not figure out what I wanted. I am a creature of habit and change is very difficult for me. I dread car shopping and going back and forth negotiating. I loved my Jeep which ma | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Doug Gallagher
    Service department was great ! Kevin was very thorough and most importantly he communicated with me every step of the way while my 2021 Jeep Grand Cherokee was being serviced. The waiting areas was clean and quiet so I could work while I waited for my vehicle. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ david Baker
    *** update after they replied below. I have been asking for Bob to have the GM call me since the 3rd time we took it in.. Great place to go if you want your brand new truck damaged. Loraine and Anthony are amazing and were more than helpful. Sean and Bob the director a lot less so. We took the truck in for for routine maintena | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Collin Cole
    Was told they ordered a part and would call me… they called and I set up an apt to get the part installed. Got there, waited an hour and was told they never ordered the part! Had to go to Ford in order to get a service department that actually cared. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Skylar North
    Let me start with the beginning I purchased a brand new jeep from Ferman and had a great experience with the sale side of thing. But the service side i CANT say the same. I took my Jeep for a routine oil change. I picked my Jeep up drove it home and began noticing a burning oil smell and smoke coming from my engine. I started invest | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Tom
    I'm always very pleased with the service I get from Ferman Wesley Chapel. Checking in the vehicle is easy. Discussing necessary service is convenient and the amenities of the waiting room are very acceptable. | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Terrance Thigpen
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Walsh
    Michele was fantastic, overall a great experience with the service department | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ bolts06
    Easy and quick to get in. Didnt wait too long for service to be completed. Everyone was super helpful and friendly. | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
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