Visit Napleton's South Orlando Chrysler-Jeep-Dodge For An Oil Change Today: See Info & Offers

★★★★★ Santos Santiago

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8/18/2025 12:00:00 AM | Google

★★★★★ Gabriella Alvarado

Great service from Martin, he was very professional and he gave us a great deal. | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Rebeca Camargo

I had a great experience with @Darcy <3 she helped me with the process everything went well. Hardworking lady?? | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Jayson Maxwell

Second time to Napelton and again the service, price and timing was impeccable. Excited for my new purchase and thank you Juan for all of your help! Will come back again! | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Sheila Mazzola

Darcy is AMAZING! We spoke to her on the phone before even stepping into the dealership. She sent pictures and videos and had them ALL ready by the time we came in. She was transparent, made everything so easy and got me in the car I LOVED within budget. We came in for 1 car and left with 2!!! I cannot recommend her enough! | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Rodrigo Mazzola

If you’re looking for someone who will actually care about you buying a car (instead of trying to sell you one faster than you can say “APR”), go see Darcy. After visiting four dealerships and dealing with the usual sales runaround, I was about ready to start commuting by horse. But Darcy changed that. She called me, reassured me I’ | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Scarlet Serrano

I want to give a huge thank you to Darcy for helping my sister in law get into her new Charger! She had helped me in the past get my own car but she was absolutely amazing from start to finish super helpful, patient, and understanding even when my sis wasn’t quite sure what she wanted. Darcy worked quickly and efficiently, but never | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Randy Figueroa

Martin brandt me ayudo a conseguir lo que queria con mi vehículo, muy amigable y buen servicio | Read Full Review

8/17/2025 12:00:00 AM | Google

★★★★★ Youssef Abdelmegid

Victor is really great pleasure working with him | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Amy Steele

Edwin was great and very patient ?? | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ Daniel Sanchez

Santiago has been a very responsive sales rep. the process has been very smoothly and we are 100% happy | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Jonathan Tedder

Very helpful and polite. Easiest car deal I've ever made. | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ El_Sancho

Joshua was the man he did great and made it happen !! Yall get with him ! Everyone overall was great and couldn’t have asked for a better team ! | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Teffy

Carolyna helped me get my car. She was so patient and helpful and answered every single one of my questions. | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Jeff

Run don’t walk from this dealership I went here to ask a question and was lied to In the end it cost me 3k in repairs I have had 4 ram/doge/jeeps over the last 5 years and I can assure you I would never recommend this company to any use any of the other dealerships it Orlando and you will be much happier I even gave them a shot | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Jazmine Sunkett

I had The BEST experience at Napleton in Kissimmee. I had the pleasure of being assisted by Darcy and Javier. They really helped me get into the car that was best for me. They made me feel like family and I would do it all over again. If you ever go to this location definitely ask for them, they will take great care of you. | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Alejandra Nicholson, REALTOR

Want to thank Darren Beacham advisor from service department for the outstanding service, always professional, attention to detail, knowledgeable and keeping me up to date during the process. | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ Ann Pope

Josh assisted me with purchasing my first Tesla. He was extremely kind and patient as I did not have any prior experience with operating a Tesla, and he took the time to show me all of the essentials. Josh made the entire process smooth and stress free, which was super appreciated considering my autistic 9 year old was at the dealers | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ luis Munoz

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8/13/2025 12:00:00 AM | Google

★★★★★ Tom Beaty

Darcy is amazing! Hands down the best | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Patricia Santiago

I brought my car to Napleton for a battery replacement since it was still under warranty and to check my radio screen which was black after my car shutdown due to the battery issues and this turned into the worst service experience I’ve ever had. After supposedly replacing my battery, my radio STILL doesn’t work it was never fixed in | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ H Noel Roque

Took my 2022 Jeep Compass to have the Auxiliary battery replaced since I was still under the 36/36 warranty. But now my main battery has lost its charge and I’m no longer covered. I found out from another tech that they should’ve changed both batteries since the main battery was only good for 2 yrs anyway. Once the auxiliary battery | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Devin Chong

I sent an inquiry online asking about a used car they had listed, i got a cal back right away from the dealership telling me the car was available and asking me to come in to take a look at it, he also mentioned that if anyone else came in to look at the car they would let me know so that I don't waste the drive out there, so I made | Read Full Review

8/12/2025 12:00:00 AM | Google

★★★★★ Rodney and Lisa Adams

Dennis M. provided excellent service! | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Stefany Torrealba

Mi primer carro, Martín me ayudo con absolutamente todo, INCREÍBLE! | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Austin James

John was great helping me find my next vehicle. Service was quick and they answered all of my questions. | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Meliesa Blanco

Edwin Cabreja was amazing!!!! He got me the best deal for my jeep!!! Thank you sooo much Edwin you made my day!!! | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ H L

Ricky was helpful and did a great job as we bought our car! | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Ralie Ortiz

????? I had an amazing experience with Anthony Keys at Napleton! Hands down, he’s the best there. His friendly attitude and top-notch service made my day, and I was in and out in under an hour. Now that’s efficiency! Highly recommend asking for Anthony if you want a smooth, hassle-free visit. | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Joshua Henriquez

Edwin Cabreja gave us great service, very attentive. Would definitely recommend him to friends and family. 5 star service. | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ John Cox

Good customer service | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Jeremy Santiago

Recently purchased a vehicle from them and Ricky and Vinny did an amazing job walking me through the entire process. | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Billy Harris

Anthony Keys customer service was awesome. He made the buying process of our 2019 used car fast, easy and most importantly, with no pressure sales tactics. He listened to out concerns and needs and found us the best car for our family that fit our budget. He worked with us and not against us. Our family would recommend anyone who l | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Michelle Aguayo

This dealership is terrible especially the customer service made an appointment to go see a car and when we got there it was sold so they showed us a different car which I purchased and electric car. First the car would not charge I bought it back 2 days later and explained what happened and the general manager said he would take it | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Cody Armstrong

Had an absolutely wonderful experience here with Mr.Keys, made we feel extremely welcome and that no matter what he had to do I was leaving in the vehicle I wanted. I appreciate you very much!! | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Tasty Finds

From the moment we walked in the customer service was exceptional! Edwin C was our salesman and he was extremely knowledgeable and helpful with all our needs. The manager Frank P was also amazing! Definitely would recommend both! | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Maximo Toledo

Muy buena la atencion de verdad que lo recomiendo mucho muchas gracias Alvaro por ayudarme a solucionar lo de mi carro | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ sandie lamberti

My son just took our car due to egine light on. Needed a EISIM leak detection pump. We head light as well. The problem with the leak detection pump I knew would cost money. But $400 for 1 headlight!!!! I called up spoke to Norman the guy who was working with my son. He said well that's what it costs. I have the same car and I know w | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Humberto Negron

Agreed! | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Jose Rodriguez

False advertising, immediately asking for down payment. The ad says “no down payment”. Today, adding insult to injury, the manager asks me to return, offering me a Tesla, and has the gall to humiliate me and say “it the bank, not us” . All I got was a “congrats for surviving cancer, we can’t help you.” The deception to bring me here | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Gartieri Melendez

I brought my Ram 2500 for an insurance claim work to be done to it. I also wanted a recall to be fixed and routine maintenance to also be done to the vehicle while they worked on the insurance work. To make their job easier I collected all the paperwork needed from both insurance involved. Not only did they not do their job they kept | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Juan Suarez leal

A big thank you to john, he was very helpful and was very patient. helped me get what i needed. | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ Dan Capogna

Anthony Keys got me the keys to my new vehicle in record time! I was in and out of the dealership in just over two hours. Anthony was thorough, detailed and extremely helpful. I’ll definitely head back to see him for when my wife chooses to upgrade her vehicle! | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ israel lugo

Went there to try trade in vehicle l, waited for process of numbers, sales person was respectful and profesional but when one there manager came out with numbers which were high already i said i could not afford those payments his atitude changed was very rude and gave me atitude and acted very unprofessional , i will never step foot | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ henry rico claro

Les recomendó venir con Tiempo para un cambio de aceite dure más de dos horas y cuando me fueron a cobrar la factura estaba mal hecha me estában cobrando piezas de otro cliente. Y yo solo hice cambio de hacerte lo cual fue más tiempo perdido. | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Ashley Caira

Before coming here, I had gone to multiple dealerships trying to find the SUV I had in mind. I last minute found a vehicle here that fit my criteria and that’s how we met Josh H. Not only did he help make the sale happen, he went completely above and beyond to help the transaction go smoothly, efficiently and in a timely manner since | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Kim C

Absolutely horrible! The service area is incompetent and rude. Go somewhere else trust me! They didn't even earn one star! | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Jose Rodriguez

False advertising, immediately asking for down payment. The ad says “no down payment”. | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Robert

This place is a joke especially Manager called Brandon very unprofessional I would definitely not recommend anyone going to this dealership instead go to the one on John young they are way more professional and way nicer. | Read Full Review

8/3/2025 12:00:00 AM | Google

★★★★★ Shea

We are extremely happy, we have our new car!!!! Thank you so much Darcy for everything!!!! OMG so professional and helpful!!!! Thank yoy Darcy again!!!! You want a car?? Ask for her, you will not regret it. | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Alejandro Rodriguez

Great Service!! | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Batese Sears

Very good salesman! I loved my experience with John. He explained everything well and I did not feel pressured at all. ?? | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ israel lugo

Went there to try trade in vehicle l, waited for process of numbers, sales person was respectful and profesional but when one there manager came out with numbers which were high already i said i could not afford those payments his atitude changed was very rude and gave me atitude and acted very unprofessional , i will never step foot | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Michelle McKenzie

*SECOND UPDATE- There is now a new service manager who seems to understand what needs to happen to get things done. Luis was helpful and actually got the decals fixed. I still will never return to this dealership- too many issues and terrible communication. Before the new service manger contacted me- I did also receive a call from so | Read Full Review

8/2/2025 12:00:00 AM | Google

★★★★★ Flora Mateo

Ronaldo Aquino you argument | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Yamina BARRIOS

Edwin Cabreja was very helpful. He took care of everything. He provide all the information needed. He is very knowledgeable. Great customer service. 100% recomended | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Princess Aviles

Santiago Castillo Was Very Attentive and Helpful with my Choice And Give me the best advice what is good for me I really recomend him. I been with them since 2013 I really recommend Napleton Kissimmee Dodge | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ L Joy

Perfect sale men Santiago I recommended | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Roxanne jensen

Amazing CUSTOMER SERVICE ! BY JOHN SANTOS, he redeemed himself from my prior interactions with him , he communicated with me swiftly and effectively! He walked me thru the warranty process and made me real at ease. And for that I rate him 5 stars ! | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Lisa Shank

I can't say enough about Jean Santos! This guy went above and beyond to get my car fixed! It took coordinating with engineering and a previous garage that tried to fix the car but through it all Jean was the best! He was professional, kind and very knowledgeable! | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Caitlin Delavan

***UPDATE*** I want to update my review due to the amazing service we have received from Darcy and the GM Moe. When he heard about the terrible experience we had he was able to make it right and some. He fixed the issue with compassion and empathy. Today we were able to leave with the vehicle we wanted. As for Darcy, I couldn’t say | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Michelle

Worst customer service I would not ever buy a car from this dealership. I went on a Tuesday and made an appointment to see a specific car and when I got there they told me it was sold! Showed me another car instead which I purchased an electric car. I used the car Wednesday and Thursday I spent all day trying to charge my car went to | Read Full Review

8/1/2025 12:00:00 AM | Cars.com

★★★★★ Debbie Parrales

Carolyna was amazing! We came in to get my husband a jeep and she helped us get into the jeep that was just right for him! She listened and stayed authentic. | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ Jesus Roche Garcia

¡Excelente experiencia en Napleton Chrysler Jeep Dodge Ram! Quiero agradecer especialmente a los vendedores Santiago y Juan, quienes fueron muy atentos, profesionales y me ayudaron a encontrar el vehículo perfecto. También quiero destacar el gran trabajo del manager de ventas, Frankel, por su apoyo y excelente gestión. ¡Altamente rec | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ Freda Colmenarez

Carolyna Rodriguez was our sales person. She showed us a great variety of cars and helped us choose the best choice! I’d 100% recommend her to friends and family | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Andrea padro

Martin was amazing when purchasing my 2025 Dodge ram his customer service was just outstanding and it was an amazing experience | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Iris Rodriguez

Great customer service they make sure that That I got out happy and satisfied | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ Courtney Webb

Santiago Hernandez was a great help for me today. Came in to get an oil change. I didn’t have an appointment but they took me in right away. The all around wait was about a little over an hour being I only had one car ahead of me. The facility is awesome, nice new cars everywhere, be careful they want you in something new, don’t take | Read Full Review

7/30/2025 12:00:00 AM | Google

★★★★★ luisa diaz

Mi experiencia fue totalmente decepcionante. Llevé mi truck por un defecto de fábrica y, debido a que la pieza estaba en back order, me ofrecieron un vehículo loaner, lo cual agradezco. Sin embargo, hoy que fui a devolver el loaner y a recoger mi truck después de 10 días, lo que encontré fue simplemente inaceptable: • Mi vehículo est | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ Calvin Warwick

Will never go to this Napleton in Kissimmee again only the one in Clermont. | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ Caitlin Delavan

The experience we had yesterday was strictly unprofessional. To be disrespectful to a persistent client who has been back-and-forth to the dealership and in contact with the multiple people to show interest in a vehicle for almost 2 months just to get the rug slipped out from under us when they say they can’t honor their word. We lef | Read Full Review

7/28/2025 12:00:00 AM | Google

★★★★★ Debido64

Spent 3 days negotiating with sales staff and managers on a used vehicle to purchase with cash. After we agreed on a price, the day before I was to take delivery, the price mysteriously increased by $3k blaming the mgmt for making a calculation error. Now the question must be asked, is napleton a shameless scam dealer Or is napleton | Read Full Review

7/28/2025 12:00:00 AM | Cars.com

★★★★★ Debido64

Spent 3 days negotiating with sales staff and managers on a used vehicle to purchase with cash. After we agreed on a price, the day before I was to take delivery, the price mysteriously increased by $3k blaming the mgmt for making a calculation error. Now the question must be asked, is napleton a shameless scam dealer Or is napleton | Read Full Review

7/28/2025 12:00:00 AM | DealerRater

★★★★★ Kelvin Munoz

Carolina was a great sales rep ., Told me everything about the car I purchased made me feel comfortable with no pressure. Dealership handled everything with details and care . 2 thumbs on for them ! | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Shyanna Smith

Dennis helped my mom get her new Jeep Grand Cherokee and he made the whole process so easy and was very nice. | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Cathy Sharpe

Dennis Melendez was great! He respected our time and got us in and out with a new Jeep Grand Cherokee! | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Belky Moreno

Juan Acosta was our Sales Associate for the purchase of our new vehicle. We are very pleased with his performance; he helped us to get a great deal with our vehicle and financing. I highly recommend Juan Acosta for your vehicle purchase at Napleton Kissimmee. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Jessica Cordero

10/10 experience here. We saw multiple cars, asked what felt like a billion questions and now we’re driving away in our new family car. Thanks Alvaro and team! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Ranbass

I am extremely happy with the purchase we made! I appreciate Santiago's attention and effort in helping us with the negotiation of our new RAM BigHorn. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Cristiane Fonseca Bassalo

Atención espectacular, rápida y totalmente transparente de Santiago. Llegamos con una cotización previa, y no solo la igualó, ¡sino que nos ofreció un precio aún mejor! Muy profesional, resolutivo y amable. 100% recomendado. ¡Excelente experiencia de principio a fin! | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Felix Diaz

I recently had the pleasure of working with Dennis Melendez, and I can confidently say he provided one of the best customer service experiences I’ve ever had. From the moment we began the process, Dennis was attentive, professional, and truly focused on making sure every detail was handled with care. He took the time to listen to wh | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ ray dawkins

Great work! | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Carlos Velazquez

Avoid this place. It’s nearly impossible to reach anyone, and the service department feels like a total scam. They’re unwilling to work with you or offer any compromises to help you save money. | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Edward Flores

Amazing customer service help me to make The right choice | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ Crystal Wilson

I will always recommend Napleton to anyone and especially my salesman Anthony!! I went to every dealership back in Pensacola FL and no one would help me. Anthony helped me over the phone. He knew I was flying down to pick up my first jeep and even suggested a great hotel and picked me up from the hotel. He went the extra mile in ever | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ RosaLee Marcano

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7/23/2025 12:00:00 AM | Google

★★★★★ Eddy Irizarry

I can no longer recommend this dealership for vehicle servicing. I've been bringing my car here for routine maintenance for about eight years, but unfortunately, the quality and integrity of the service have significantly declined. In November 2024, I brought in my car for a standard oil change and encountered two major issues. First | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Felice Ferri

Excelente atención y servicio. Gracias Martin, Mario y Michael | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Gabriel Rodriguez

Best parts Dept in Orlando. Always help me. Friendly staff | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Fabrice Laguerre

I had a wonderful experience with Carolyn’s! She helped me with all my questions and concerns and made the entire process smooth and stress-free. I ended up with a 2021 GMC Terrain, it was not my 1st choice but, I’m absolutely in love with it! I couldn’t be happier with my purchase. Thank you so much, Carolyna, for the great service, | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ La yoli Racing

Parts Dept once again locate my part that is on Backorder. A+ service with the right attitude towards customer service. ???? | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ Michelle McKenzie

*UPDATE TO REVIEW- my trust for this dealership is gone. After multiple issues and ZERO communication, I will never return to this location. My jeep needed repainted due to some corrosion issues. It has taken 4 months to get everything worked on, and it’s still not right- including multiple trips to the dealership and close to 100 ph | Read Full Review

7/22/2025 12:00:00 AM | Google

★★★★★ HARVEY GLADDEN

The experience was great | Read Full Review

7/20/2025 12:00:00 AM | Google

★★★★★ Cruz Diaz

Muy buena atención de parte de el personal, muy buena actitud de Vinicius. Super recomendado la atención 10 de 10 | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ José Cruz

Super agradecido con Martin Brant por excelente servicio y trato y con todo el personal recommendation full | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Myriam Díaz

Encantada de la atención y ayuda brindada hacia nosotros Gracias Martín | Read Full Review

7/19/2025 12:00:00 AM | Google

★★★★★ Nomarie Rivera

Excelente experiencia desde el primer momento. Martín fue muy amable y profesional. Nos ayudó en todo el proceso, incluyendo el financiamiento. Todo fue rápido y sin complicaciones. ¡Gracias y súper recomendados! | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Gabriel Ramirez

I had a negative experience at another dealership right before I went to Napleton. I was a bit frustrated but ready to buy and Josh provided the exact opposite experience. He was ready at the appointment time and had all 3 cars I was interested in out front. I told him where I needed to be and after a little bit of work they were ab | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Robert

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7/18/2025 12:00:00 AM | Google

★★★★★ Doris Herrera

Luisa customer experience manager ,Santiago service advisor and , Luis New service manager amazing thank you for your help making me feel like home | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Lismar Albarrán

I had an amazing experience with Martin Brandt! He helped me with all my questions and concerns and made the entire leasing process smooth and stress-free. I ended up with a brand new Jeep, and I’m absolutely in love with it! I couldn’t be happier with my purchase. Thank you so much, Martin, for the great service, highly recommend! | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Teri Minjares

Santiago was very efficient with the service of my vehicle today. Always a pleasure having him as my advisor. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Roxanne jensen

HORRIBLE CUSTOMER SERVICE ! BY JOHN SANTOS, I brought my car there for service . I was told by John Santos/ MGR. he would call me back on Monday ! after taking my information! It’s been more than a week I called him 5 times !with NO RESPONSE! so I took my business elsewhere!!! | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Liz Antonette Leon

I had an amazing experience with Joshua at Napleton! He was my vendor and helped me purchase my very first car. The entire process was smooth from start to finish, and I truly appreciate his help, patience, and professionalism throughout. Joshua took the time to answer all my questions and made sure I felt confident every step of the | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ charlotte mairs

Just don’t. Awful experience with the salesman Cory. | Read Full Review

7/15/2025 12:00:00 AM | Google

★★★★★ Angelica Montoya Velasquez

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7/14/2025 12:00:00 AM | Google

★★★★★ dayv cino

Great team. Thanks Cory Dennis and Vinny! ???? | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Ciara Gonzalez

Ashley was of great help, came to fix my windshields crack and she handled everything nice and smooth. | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ J

The service department here sucks!!! Nobody comes out to greet, wait times are 30+mins just to check-in and no one tries to help, just walk by. You have to literally go inside and stand in front of them so they at least acknowledge you. Wish I could serviced my car somewhere else, definitely not buying my next car here again. | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Cesar Marin

Excelente atención, profesional y siempre dispuesto a ayudar, muchas gracias. Preguntar por Edwin Cabreja | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Dillon Dupont

Very good service top to bottom. Very satisfied with the vehicle and will definitely consider doing business again in the future. | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Jomar Valdes

Si quieres un JEEP, este es el lugar… Esta gente tiene una excelente variedad de JEEP y sobre todo están híper dispuestos a darte la mano en lograr obtener ese vehículo que tanto deseas. En mi experiencia, los vendedores fueron VINI, MARTÍN y JAVIER los que me ayudaron a conseguir tener una JEEP GLADIATOR (MOJAVE). El servicio fue | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ chris rogers

Had a great experience working with Darcy! She made the process super easy and helped me find the perfect Jeep Wrangler. She really listened to what I was looking for and gave great service the whole way through. Definitely recommend if you’re looking for someone who actually cares and knows what they’re doing! | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ Isabella

My whole experience was perfect!! Loved everything about it, and Elian Maldonado gave great service!! | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ Max Di Girolamo

Not happy at all with the car and service, last time in life buying a Jeep ! | Read Full Review

7/12/2025 12:00:00 AM | Google

★★★★★ Michael McDonagh

Very professional very courteous no rushing. Mr. Santiago is very very very good. | Read Full Review

7/10/2025 12:00:00 AM | Google

★★★★★ Jones Joachim

My wife got a jeep grand cherokee yesterday at Napleton Kissimmee our sales person Anthony and the floor manager was amazing they went above and beyond to help us get the deal My wife is very satisfied with this deal ?? | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Ciara Gonzalez

Edwin Cabreja es tremendo trabajador nos ayudó con nuestras dudas y pudimos obtener el carro soñado. Gracias Edwin | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Gonzalo Alarcón Maregatti

Excelente atención! Son increíbles y cumplen con cada promesa que realizan. Los recomiendo! Seguro que volveré por mi segundo carro a este lugar. | Read Full Review

7/8/2025 12:00:00 AM | Google

★★★★★ Ferdinand Cruz

Dennis Melendez , se los recomiendo, pasiente , amable y serviciar. Pregunten por el para que los ayudes a buscar las mejores opciones .... | Read Full Review

7/8/2025 12:00:00 AM | Google

★★★★★ Flavio Toaiari

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7/8/2025 12:00:00 AM | Google

★★★★★ Chris Kinsley

It was very smooth. Lorenzo is a Jeep expert! | Read Full Review

7/7/2025 12:00:00 AM | Google

★★★★★ Ramari Hughes

Edwin the customer service manager helped me find what I was looking for today and made sure I got the best deal on it would definitely recommend | Read Full Review

7/7/2025 12:00:00 AM | Google

★★★★★ Jomar Febres

Agradecido con Martín brand y El manager frankell Pillier por la ayuda y El servicio, excelente, trato y consejos. Muy agradecido por todo lo brindado | Read Full Review

7/7/2025 12:00:00 AM | Google

★★★★★ Karla Michelle

I had an outstanding experience at Napleton, thanks to the exceptional customer service and professionalism of the team. Martin Brandt truly went above and beyond to make the process smooth and stress-free. He was attentive, knowledgeable, and made sure all my questions were answered without ever feeling pressured. His friendly appr | Read Full Review

7/6/2025 12:00:00 AM | Google

★★★★★ lucia cortes

I bought a challenger here got helped by Martin. Got best service will come back again. | Read Full Review

7/6/2025 12:00:00 AM | Google

★★★★★ Joel Charriez

Ricky, 20 stars if I had the option. Best sales man in the floor, very helpful, very understanding top tier. W Ricky | Read Full Review

7/6/2025 12:00:00 AM | Google

★★★★★ Jefferson smith “Negro” Quesada granados

Una muy buena atencion. Elian maldonado | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Camilo Ospina

Elian Service is a total lifesaver! They were very nice and paid attention to us at all times. They made buying a car super easy and stress-free. Highly recommend! | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Stefany Prieto

Elian tuvo Excelente atención, muy paciente, buena persona excelente vendedor! | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Johanna Cortes granado

Elian tuvo un excelente servicio, muy amable y paciente en su trabajo! | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Steven Brainard

Go see John StClair at Napleton. He was easy going and straight to the point which I like. | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Brandon Serrano

My family got an amazing deal with darcy yesterday she was great! We left with a ram classic! loved it! thank you Napleton & Darcy! | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Gerardo Guerrero

Se pudo negociar un buen trato, buen servicio y atención de Juan Acosta | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Lydia

We had the best car-buying experience thanks to Darcy! She helped my husband Johnny find the perfect Ram 1500 Classic SLT. She really listened to what we needed and worked hard to get us the best deal. Super friendly, helpful, and made the whole process so easy. We truly appreciate her and highly recommend her to anyone looking for a | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Danisio Moura

We purchased a new car from the salesman Edwin Cabreja. He served us very well from the moment we arrived until we purchased the car. I am very pleased with the purchase and he is an excellent salesman. | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Linda Wilson

Darcy was amazing, got us approved. Easy quick in & out, explained the features to our new truck & got us an amazing deal. | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ eduardo choconta

La atención del vendedor Santiago castillo fue excelente, muy profesional y paciente durante todo el proceso. Me explicó cada detalle con claridad y se aseguró de que estuviera cómodo y seguro con mi decisión. ¡100% recomendado! | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Cristobal Mercado

Quick prompt and friendly | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Mahogany Anderson

This 5-star review is for Lorenzo M. I came to the dealership with my brother today and Lorenzo was very accommodating, attentive, informative, kind, and knowledgeable. He has a pleasant demeanor and a knack for being helpful. Thank you Lorenzo for being a great person and helping my brother secure his dream Tessy (Tesla) Big blessin | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ hezekiah anderson

This is a Very personal sales team overall . But my guy Lorenzo really was outstanding in his sales skills and customer service . We met right in the middle and I was very happy with my new Tesla purchase ! | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Quentin Lewis

A team member by the name of Josh was very helpful and patient. He greeted me first with a phone call and text and offered my family and I food that the dealership had prepared for the holiday. Josh made sure that I felt comfortable with my decision and we made a deal. By far one the best dealers I’ve ever encountered. Thank you Josh | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ Crystal Bayona

I can’t thank Josh and Santiago enough for everything they did for me at this dealership! I was in a really stressful situation after another dealership tried to completely screw me over, telling me I’d have to pay an outrageous amount for a new engine. I brought my car here, hoping for a miracle — and Josh and Santiago delivered. Th | Read Full Review

7/3/2025 12:00:00 AM | Google

★★★★★ Jose Llaca

i want to thank Dennis Moe and Frankie for making these a fast and easy experience from the beginning to the end of the truck 2025 Rocky Ridge black on black so happy and thank you guys | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Jeannette Alvarez

La persona que nos atendió llamada Elian fue amable y muy servicial | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Sergie Flores

Santiago took good care of me very professional | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Jaime dueñas

Carolino me ayudó mucho hizo un buen trabajo | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ MAURICE KILDARE

Dennis was amazing! Thank you! The new customer service manager Luisa Gonzalez. Just when my frustrations reached the peak and I swore not to return to Napleton she turned my whole world around. This is the kind of person you need in a company that is facing challenges with new employees. Her customer service is beyond commendable. | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Tricell Harvey

I bought a Jeep here and am loving it. Dennis took excellent care of me right to the end. He demonstrated excellent customer service and ensured I got just what I wanted. Big up to Dennis and the Napleton team. I will definitely recommend anyone to this institution. | Read Full Review

7/1/2025 12:00:00 AM | Google

★★★★★ Derek Brown

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6/29/2025 12:00:00 AM | Google

★★★★★ Hector Martinez

Derek did a great job showing us around new vehicles and also trying to get us the lowest rate on the market. The whole team was helpful and very knowledgeable of what they’re doing. Highly recommend this place to take a look at used cars. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Luis Ramos

Mr. Anthony Keys was very helpful. I told him my wants, needs, specs, and my final goal to drive out in a new truck. He went above and beyond in all aspects. Definitely recommend him for a great service and great deals. Very respectful and straight forward. Even made us laughs and always with a smile. Thank you Anthony. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Hector P

Santiago was very friendly and knowledgeable.. Really appreciate his help | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Paul Downey

I had very specific features in mind related to towing, which can be tricky, and Anthony was among the first to contact me and learned very quickly...got me the EXACT truck I wanted! Thank you!!! | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Dan Tedla

Juan was very attentive he showed up the car he helped us with all steps and above | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Samson Gebreyohannes Tedla

| Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Nicolas Weber

Juan was very helpful | Read Full Review

6/24/2025 12:00:00 AM | Google

★★★★★ Gary

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6/23/2025 12:00:00 AM | Google

★★★★★ Jeffery Rehl

Jean from service was excellent | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Attila Dobai

Had me drive 45 minutes to tell me they couldn’t get my truck in until tomorrow. Why not just tell me that over the phone. I’m so done with Ram. They could care less about their customers. | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Malik

Great man great customer service | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Sarah Nurmi

My van was acting up and we needed it serviced quickly as we were leaving on a road trip. We have tried another Chrysler dealership in the area and had a horrible experience so we decided to give Napleton a try. Chris, our service advisor, was top-notch when it came to communication! He was very attentive and responsive and we were b | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Sarah Nurmi

I brought my van in due to some electrical issues. Chris Austin was incredibly personable, helpful, and kind! His communication went above and beyond, and he helped us get our vehicle serviced quickly and for the best price possible. Thank you, Napleton Chrysler for getting our family vehicle back up and running! | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Thad Nurmi

Our first experience with Napleton has been nothing short of amazing! We had a quick turn around before a road trip and Chris has been excellent with communication and getting our van ready. | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Kirsi Desir

Juan did an amazing job, made the process smooth. Left with the car I wanted and at a great price 10/10 | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Noel Fonseca

I am very disappointed in this dealership.I will beg you to stay away!!!! they damaged my car when I brought it for service, which took 3 weeks to complete. I brought it back due to the repair done wrong, and then they crashed my car in the parking lot. I didn't want that car after being repaired twice, and I decided to change it f | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ nadine baccaglini

I’ve had my 23 Ram 2500 in for a noise coming from the back many times and they would not even as much as check the rear fluid until this visit and my truck has been in the shop for over two weeks. They did give me a loaner truck but they only give you a loaner for a week. They never get back to you when you leave a message ! Horribl | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ john wayne

Edwin provided us with excellent customer service. Top notch salesman. Would recommend this place to my family. | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Assassinred 116

jose the service manager was great and helped my mom and i get my car ready while i visited college. great service. | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Elvis Cueva

Excelente Crist | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Matt Pavlovsky

I just bought a brand new Ram 1500 from Derek and Edwin here at Napleton and the service was excellent! With competitive pricing and the drive to go above and beyond, you cannot go wrong! | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Travis McBride

People are very nice, but the online appointment process is a little misleading. I checked to have maintenance and diagnosis and it gave me an appointment time for Saturday. Upon arrival I was told I would have to leave it until a weekday for the diagnosis, because they don't have diagnostic techs on the weekend. Santiago did a great | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Miguelangel Echeto

Sumamente complacido con la atención ofrecida por Santiago en conjunto con la asistencia de la Sra Luisa González, quienes pudieron resolver efectivamente mis requerimiento, debo destacar que superaron mis expectativas. Éxitos y muchas gracias por las atenciones. | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ Alex

If you're ever near here and needing some done ask for Santiago Hernandez. Great guy and quick with getting things done. Thanks bro | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ Brad Henley

Terrible communication in the service area. Charges too much. Avoid at all costs. Four days to replace my cousins battery | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ Francielle Dias

I’m extremely disappointed with this dealership. I left my car for a service, and as I was leaving my house, I saw my own car driving by. What caught my attention today was that the vehicle was speeding and making a sharp right turn. I followed it back to the dealership and was told it was a “test drive to check the navigation.” Howe | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ lovely7

Ricky Aquino was awesome ?? | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ MAURICE KILDARE

The new customer service manager Luisa Gonzalez. Just when my frustrations reached the peak and I swore not to return to Napleton she turned my whole world around. This is the kind of person you need in a company that is facing challenges with new employees. Her customer service is beyond commendable. Tudos to you Luisa ??????. | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Pat Simpson

My Jeep was dropped off at Napleton in Kissimmee my advisor Jean Santos Casto was as professional as you you would want an advisor to be , he kept me informed every step of my repairs the guy even drove to pick me up when my vehicle was ready.. keep it up Jean great service!! | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ miguel isaac

An excellent place to purchase a vehicle. It has excellent staff, from the manager Moe and Miss Luisa, who looked for a way to help me with my purchase, along with the salesman Martin. I recommend them. | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Brian De la Cruz

Absolutely the worst experience I’ve ever had with a parts department. The first person who "helped" me looked like they were having the worst day of their life and decided to take it out on every customer that walked through the door. No greeting, no urgency, just a cold attitude and painfully slow service, like they were dragging t | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Robert kash

Deepest thanks to the Angel department for their assistance. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ justin negron

Great job Santiago did definitely return | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Andy Yarber

I recently had my jeep towed in to address an electrical problem. Chris was prompt in getting back with me when he said he would for updates and was thorough and friendly. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Desenia Morell

Santiago did a great job | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Luis Negron

SANTIAGO did great | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Susan

Great customer service from Santiago at the service center. I would recommend this location to anyone. Kept me up-to-date with what was being done when it was available to pick up and was able to get me in a loaner. Thank you. Luis Negron | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Susan Negron

Great customer service from Santiago at the service center. He helped me from start to finish. Went over and beyond to help me with my truck. I would recommend this location to anyone. Kept me up-to-date with what was being done when it was available to pick up and was able to get me in a loaner. Thank you. Luis Negron | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ ade tomiwa

A heartfelt thank-you to the Angel department for their support. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Tommy Funds

Best service from Angel department i love it | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Taiwo Olowookere

Huge thanks to the Angel department for their amazing support. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Justina

Chris in services department was attentive and listened to everything I thought was wrong. Service department had me fixed up in just a few hours and even though I didn’t need it, they offered a ride to get back to the dealership. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Peanut brit

Grateful for Angel in the service team — such a great help! | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Don Murati

Chris, was excellent. He was very professional and polite. He was quick to approach me at the lane and took good care of me. The best service advisor by far. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Dean T Booty

Service deparment was great, thank you Angel | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Giat Solomom

Thanks a ton, Angel from the service department, for your support! | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Abraham Ruby

A heartfelt thank-you to the Angel department for their support. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ SAM

Chris was helpful and great to work with! | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Donato Grossi

Much obliged to the Angel department for all they’ve done. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ nelson raymond

Thanks and appreciation to the Angel department for helping out. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Dutsin Ruby

Deepest thanks to the Angel department for their assistance. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Alice Moonstone

Thanks a ton to the Angel department for their great help. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Feranmi Raymond

Much obliged to the Angel department for all they’ve done. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Kevin Watson

Was helped by Santiago and Ashley, great team work I’m definitely recommending my friends | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ carmel cream

Awesome staff, I was helped by Santiago and Ashley and was very satisfied 5 star service | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Favour Digital

Much obliged to the Angel department for all they’ve done. | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Kayla Remaley

Eli was a great help and was pleasant to work with. Very down to Earth and personable. We went to another Napleton location and had a terrible experience, so we did not have much faith going into it, but ended up walking away with a car at a price we were happy with. Eli (and his manager) did a great job, I would recommend him to oth | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Jim Meloche

Chris totally got it done for my family of 8, and in record time! Would recommend | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Herver Parra

Juan Acosta excelente atención muy buen asesor lo felicito | Read Full Review

6/17/2025 12:00:00 AM | Google

★★★★★ Mig

Elian was super helpful and polite , was very informative and tried his best to try get out with a key in hand!! Th k you bro appreciate you for helping me out and helping get my first brand new car!!! | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Darling Property Management

Juan was very easy to work with and was not pushy on selling. He listened and was respectful. | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Stephen Whitney

Angel from service was super helpful — really appreciate it! | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Luwy Hamester

Huge shoutout to Angel in the service department for the amazing assistance! | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ MEEDY

Love angel department, thanks for the help | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Adegoroye Sunday

Angel in the service department did great, i appreciate your help | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Crown Bojesomo

I love the Service , i appreciate Angel | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Sam George

Big thanks to Angel in the service department for the incredible help! | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Cole

angel in the service department was a huge help, thank you! | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Jesus Marrero-Matias

Ricky & Corey are fantastic l! Thank you guys! Much appreciated! Look forward to future deals! | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Caroline Yarber

Chris was amazing, he was very polite. | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ molly yarber

Chris was a great helper in addressing my issues. 100% would recommend coming here to get your car fixed! Thanks Chris for making my day | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Sheldon Mahrez

Service department was great, thank you Angel | Read Full Review

6/16/2025 12:00:00 AM | Google

★★★★★ Daniel Aleksic

Excellent service by Angel. Thank you | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Isabell Aleksic

great service. | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Mayelin Santana

W. Jose nos ofreció un excelente servicio de atención al cliente muy paciente y cortes gracias por todo bendiciones | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Yenfry José Salcedo

W. Jose un excelente servicio y muy amable. Gracias por todo | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Somyung Arkhipenko

I had a great experience thanks to my service writer, Angle! Even while he was on vacation, he made sure to keep me in the loop every step of the way, which I really appreciated. It’s rare to find someone that dedicated and communicative. he made the entire process smooth and stress-free. Highly recommend! | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Angel Pardillo (Anju)

They truly service all makes and models here. Brought my Acura here for service and It drives smooth as butter again! Was accommodated and taken care of from start to finish :) | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Yasiel Hernández

I came into the dealership frustrated and honestly ready to walk away after a rough experience, but one of your advisors stepped in, and everything changed. From the moment he assisted me, he took ownership of the situation, listened to my concerns, and made me feel heard and taken care of. He went above and beyond to turn things aro | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ alexander martinez

We got the car we wanted the customer service was amazing and I had a really good experience I TOTALLY RECOMMEND IT | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Carolina Sánchez

Really good attention from the workers | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Danna Martinez

BEST CAR PLACE EVER | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Juan Martinez

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6/15/2025 12:00:00 AM | Google

★★★★★ Culo Bombao

Extremely Disappointed with This Dealership Sadly, this sales team only seems to care about making a sale — not about the customer. Once they have your money, they completely change. If anything goes wrong, they’re quick to block you and ignore your concerns. The sales manager and even the director show no real care for the customer | Read Full Review

6/15/2025 12:00:00 AM | Google

★★★★★ Yoel Cuello

Gracias a Martín brandt por su atención y dedicación conmigo para resolver mi problema, agradecido y feliz con mi nueva camioneta muchísimas gracias | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Vinicius Ribeiro

Napleton Service Team provided exceptional assistance throughout the maintenance process for my car. | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Ermy Quinta

Martín me ayudó con mi financiamiento muchas grasias por su servicio | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Jonathan Smith

Chris was Very helpful! Very informative! Very cheerful :))) Thank you again | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Carlos Leon

Good Work Santago | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Julio Pretell

Ashley was a very helpfull and professional working with me. She makes ne feel to come back again. | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Julio Pretell

Sasha and Ashley were very sweet and professional. They made sure that I am happy with my service and I will definitely will come back. | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Elizabeth O'Leary

Quick and friendly! | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Amanda wagner

Jean was very helpful. Sasha was very informative. A little expensive & long wait even with an appt but good quality. | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Joan Krupsky

Jean was nice, Sasha was good but wait is long and price is a little high but good quality. | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Johnson Downing

Frank is it awesome!!! Thank you | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Christina Mulcahy

Great service team! | Read Full Review

6/14/2025 12:00:00 AM | Google

★★★★★ Jaime Betancourt

| Read Full Review

6/13/2025 12:00:00 AM | Google

★★★★★ Ray Archuletta

Great customer service, appreciate your help during our vehicle was being serviced. Thanks | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Joel Knoblauch

Very helpful and knowledgeable, even showed us ways to save money. | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Julio Vazquez

I want to thank the entire service crew at Napleton Kissimmee, specifically Santiago and Julian, for a fantastic job on my 2020 Grand Caravan SXT. I had a new FOB replaced and programmed quickly with no hassle. In addition, the price was way below what I was expecting! Again, Bravo Zulu, Santiago and Julian. | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Annamarie Greller

Santiago was amazing.went above and beyond. He is a great asset to to company. Needs a raise and a promotion. | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Black Baby

My overall experience was a great! Chris was very helpful he provided great customer service! | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Ramon Perez

Santiago Hernandez helped me with my transmission claim great service | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Marilyn Martinez

I just called to find out what discounts/packages for oil changes. I tell her I was a previous customer for 6 years and would like to go there with my current vehicle for oil change but all she could repeat to me is that she is service and does not know. She doesn't offer to transfer to someone else who might know or assist in some w | Read Full Review

6/12/2025 12:00:00 AM | Google

★★★★★ Daniel Griffin

By far the most inept car dealership I’ve ever had the displeasure of doing business with. It took two weeks to buy a van from their inventory. During that time, we had to call multiple times just to get the paperwork sent over. When it was sent over, it was wrong, twice. The first time they conveniently added a $3000 warranty we did | Read Full Review

6/10/2025 12:00:00 AM | Google

★★★★★ Kyle Kangeter

Edwin was ready to go. I started my paperwork online to make things easier once I got here. He got everything ready to go and made everything work out. | Read Full Review

6/9/2025 12:00:00 AM | Google

★★★★★ miguel isaac

My experience was very unpleasant. I bought a vehicle that they told me was excellent, but my experience tells me otherwise. I'm going to have to make two payments instead of one. The gas consumption is excessive. I'm going to return it before the 24 hours are up and they practically dismissed me from the dealer, saying that nothing | Read Full Review

6/9/2025 12:00:00 AM | Google

★★★★★ Mariam Figueroa

Excelente servicio( Martin) ... Nos hizo sentir muy cómodos y a gusto en medio de el proceso... Es una gran persona que en realidad si ayuda al cliente ...!!! Tanto mi esposo como yo disfrutamos de nuestros nuevos integrantes a la familia! Gracias una vez más (Martin) muy agradecidos ???? | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Christian Figueroa

Thanks to Martin for the opportunity of a new car I really like it a lot(Gracias Martin por la ayuda y el servicio estamos agradecidos | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Kenneth Estrada

Update: I’ve been a customer with Napleton for the last 5 years. I came in for service on my two vehicles over the last few days. This was my first time connecting with Santiago in the service department and what a “wow service” he demonstrated as he represented the company. He was very professional, welcoming, and paid attention t | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Gee Rios

Excellent service. Martin was very friendly, very helpful, and got me the car I needed. Yobany was very welcoming and made the whole process a great experience. I appreciate the help from these guys, thank you ! | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Shahidul Ahmed

It was a very busy Monday, I had an appointment but the wait time was 2 hours. I don't know why they made an appointment, CSR was very nice and helped me to get out faster | Read Full Review

6/8/2025 12:00:00 AM | Google

★★★★★ Kalyn Whitaker

ricky and yobani was great!!!! | Read Full Review

6/7/2025 12:00:00 AM | Google

★★★★★ Iasmim Ribeiro

Edwin Cabreja was amazing!! No words can describe the great customer service I have received here. I’ll definitely come back thank you | Read Full Review

6/7/2025 12:00:00 AM | Google

★★★★★ Victor Aguilera

Eli Maldonado is a great sales man help me greatly in purchase my new Jeep Compass Latitude. | Read Full Review

6/7/2025 12:00:00 AM | Google

★★★★★ Miguelangel Echeto

Actualización. Excelente atención por parte de Santiago. Pero CERO (0) estrellas ?? para los mecánicos y supervisores. Retiraron la llanta de repuesto y la colocaron dentro de los asientos traseros, siendo lo correcto ubicarla en el sitio destinado para colocarla. Increíble | Read Full Review

6/7/2025 12:00:00 AM | Google

★★★★★ Francisco Vargas

Santiago Hernández nos trató como familia | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Jared Beezer

Was very very helpful very understanding and works and try’s his best to work with what you got and even gave me better some knowledgeable things that can help me | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ JONATHAN GALVEZ

I went to drop off my truck for service on Saturday, June 7 at 11:30 AM. Unfortunately, after waiting over 40 minutes without anyone acknowledging or offering to help—even though a few staff members were moving cars around—I ended up leaving. It was really disappointing, and I don’t plan on coming back. | Read Full Review

6/6/2025 12:00:00 AM | Google

★★★★★ Kiko Y ya

Excelent service | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Mark Waskelis

Santiago Hernandez is one of the best service advisors I have ever dealt with. He made it a pleasure to have my Voyager serviced. I recommend Napleton because of him. | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Eric Model

Has been the first time getting service at this dealership where I am leaving feeling like I really had amazing service. Jose, you are amazing and truly appreciate you! | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Brandan Brown

Great service. Every time I come to naple Chrysler jeep dodge ram. Mr Hernandez helped me with servicing my jeep and got me in and out in a timely manner | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ wesley arroyo

This dealership deserves zero stars. Make sure you document your car's condition with photos before handing over your keys—they have a knack for messing things up and then blaming you for their lack of professionalism and cleanliness. I brought my Dodge in for a recall repair on a Saturday morning, expecting it back the same day. In | Read Full Review

6/5/2025 12:00:00 AM | Google

★★★★★ Dark Angel

Waiting on parts, but they are friendly and work with business. | Read Full Review

6/4/2025 12:00:00 AM | Google

★★★★★ Jason Seeman

Wow, really? While I would love to speak with you Luisa, itd appear theres a number missing from your reply.............i hahe no words. Horrible Customer Service Continues.........so you have automated response to call a number for help and resolution, however it seems to be a random person's phone. Is "Eduardo" who I left a voic | Read Full Review

6/4/2025 12:00:00 AM | Google

★★★★★ Cory Garcia

I would not recommend for anyone to get service here. I took my fiancé’s jeep grand Cherokee for a simple oil change which we had a 1:00 appointment for. I waited the whole time until 4:15pm when it was finally finished. My initial service advisor was angel who I gave my keys to & who seemed clueless & then all of a sudden Santiago w | Read Full Review

6/4/2025 12:00:00 AM | Google

★★★★★ Leslie James

Cory was amazing after having an awful experience at an out of town dealership. It was worth the drive to get great customer service. | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Maribella Almodovar

Jhon St. Clair, great customer services. I'm very recommend great ?? | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ jacinto cruz

I bring my truck to this dealership and it was a complete waste of time. They tried to charge me over $8,000 for what should’ve been a small, easy fix. Im not from this town and Jose showed no mercy—he stuck to his plan and charged me $1,580 without even fixing my truck. They claim the labor is expensive, but this felt like a scam. | Read Full Review

6/2/2025 12:00:00 AM | Google

★★★★★ Jorge Zavala

Salesman Edwin and Dennis Did an excellent work | Read Full Review

6/1/2025 12:00:00 AM | Google

★★★★★ Ismael Dany

Blake is an amazing salesman, regardless of the dislikes i had on a lot of car options, he was still able to find a perfect car for me. | Read Full Review

6/1/2025 12:00:00 AM | Google

★★★★★ Jason Seeman

Absolutely horrible customer service. I had a whole long write up explaining more, but no one would probably take the time to read it anyways. But I will say if you take your vehicle for service or repairs, hopefully Angel is not your advisor, if you're the kind of person that wants updates. Service Managers like Jose or Jennifer | Read Full Review

6/1/2025 12:00:00 AM | Google

★★★★★ Adolfo Llamas

Called about making a same day appointment for an urgent job, was told I could wait on the vehicle only to have service say they needed 48 hours for 2 hours in labor. Waste of time. | Read Full Review

6/1/2025 12:00:00 AM | Google

★★★★★ Joselin Marie Arroyo

Recently I bought a car here and the customer service was amazing! Vinny was my sales guy, and he was very professional and honest. | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Charles Greer

Great deals and great service Easy to work with | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Cicely's Artistry

Check out my guy Edwin Cabreja at Napleton (Osceola Pkwy). He will get you right! Great customer service! Makes you feel comfortable & secure about your purchase. Thank you again for your transparency & help! ?? | Read Full Review

5/31/2025 12:00:00 AM | Google

★★★★★ Michael

What can I say about my experience at Chrysler Jeep Dodge in Kissimmee I can tell you one thing. Cory took his time with me and help me get into the best rate and the best vehicle for me and my family. It did not feel like Cory was out for a sale it felt like he truly wanted to help me and which he did. I want to give a big shout out | Read Full Review

5/31/2025 12:00:00 AM | Cars.com

★★★★★ Victor Carrillo

Edwin is a great salesman always willing to help and go above and beyond. | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Eddie Clay

want to express my heartfelt thanks to Jennifer, the assistant service manager, she went above and beyond to ensure everything ran smoothly and that I felt valued as a customer. The process that could’ve taken 3 to 4 hours was done in less than an hour. I truly appreciate that she was able to get it done.. | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Sonia Merced

Hoy 5-30-25 Estoy tan DECEPCIONADA con el servicio,, me llamaron porque tenía gratis cambio de aceite y cuando voy,, me quieren cobrar,, tengo seguro de reparación pero no me cubre,, todo el tiempo es un cuento | Read Full Review

5/30/2025 12:00:00 AM | Google

★★★★★ Yasiel Hernández

Angel and jose make every visit amazing, remembering me and my vehicle each time I come in. thank you as always! | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Luis Velazquez

Gran compra con el vendedor Santiago Castillo, genial atención y gran deal | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Tiffany Darst

Blake was a pleasure to work with and got us in the truck we wanted with ease. Would recommend working with these guys any day. One of the easiest vehicle purchases I’ve ever made! | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Leandro Toribio

Nazemul was extremely helpful with a positive attitude willing to make my experience more enjoyable great customer service | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Zeb Oyer

Not one person will answer the phone. Not a receptionist nor anyone in service(only automated) . No point in leaving a message they don't call anyone back. I guess they don't want my business. Absolutely pathetic | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ Alfredo ramirez marin

I purchased a Ram 3500 from this dealership — a significant and expensive investment for me. However, my recent service experience has been completely disappointing. I took the vehicle in yesterday for a simple tire issue, and it’s still not ready. No one bothered to call me throughout the day to give me an update on the vehicle’s st | Read Full Review

5/29/2025 12:00:00 AM | Google

★★★★★ DIEGO MAURICIO GONZALEZ

Exelente atención de Juan Acosta, buen servicio, exelente precio, exelente atención | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Zamanda Marquez Parra

Excelente servicio Juan nos atendio muy bien excelente precio Juan fue muy amable y paciente un muy buen vendedor muchas gracias ???? | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Zero Prett

Awesome guy to work with if you’re ever their and he’s not with a customer ask for Juan Acosta real stand up guy and will take his time with you work with you on payments and everything really recommended | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ carl bowman

Awesome Experience | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Sam Coleman

Great service from Nazemul. Napelton dealership earned my business for good. 10/10 | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ Macarena Maldonado

Service department was HORRIBLE! I leave 2 voice message and calling about 9 times! no body pick the phone! honestly I regret buy my jeep here!! never again! | Read Full Review

5/28/2025 12:00:00 AM | Google

★★★★★ SF CONSTRUCTION MX LLC

Edwin Cabreja excelente atención en todo momento.. recomendado ?? | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Jonnel Todd

Dennis was my salesman and he was a very nice guy who helped me throughout this process | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Eric Williams

Mr. Ricky is one of the best salesman I ever met in my life. God really used him today to help make the process of getting a new vehicle as smooth as possible. | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Jennifer Weis

Just drove down from Georgia and had the best purchasing experience. Thank you Napletons and Mr. St. Clair for helping us with the purchase of our Ram Laramie. | Read Full Review

5/26/2025 12:00:00 AM | Google

★★★★★ Alejandra Martinez

Santiago was awesome | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Cesar Otero

I’ll called to ask about a vehicle. They told me it was there and available. After stinging 45 minutes they tell me the motor has metal in the oil. Thanks for the waste of time and gas. | Read Full Review

5/23/2025 12:00:00 AM | Google

★★★★★ Erica Angulo

My service advisor Santiago Hernandez was Great, he explained everything and he was very polite. He was able to get my car in and out very quick… fastest service… thank you santiago???? | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Angele’ Thomas

I had an amazing experience during my recent oil change thanks to the outstanding customer service from Santiago. From the moment I arrived, he was professional, friendly, and made the entire process seamless. They kept me informed, answered all my questions with patience, and ensured everything was taken care of efficiently. It’s no | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Shave Ice

Brandon Thomas did an excellent job while servicing me the last two days. The kid has high potential and seems like a great fit to the napleton’s company. He’s full of energy seems very excited about his job. Job well done!!! | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Jumper D

Only professionalism I got out of this experience was from Jose the service manager. I made an appointment to drop my truck off May 2nd here it is May 22nd I got a call yesterday that it was done. I was told by service advisor with it being Friday that they wouldnt be able to look at it till Monday May 5th. Later on May 2nd they call | Read Full Review

5/22/2025 12:00:00 AM | Google

★★★★★ Edward Rivera

Just bought my first truck with Samantha and the experience was great! I came in just wanting to “look”. Samantha was super nice and patient showing me different trucks. Then we came across The One. Left with a Ram Bighorn Night Edition. Super happy with my purchase. Thank you! | Read Full Review

5/20/2025 12:00:00 AM | Google

★★★★★ Jodian Fernandez

Attentive and caring! | Read Full Review

5/20/2025 12:00:00 AM | Google

★★★★★ Chad Arnold

Worst dealership if I've been too hands down! Do not take your truck or care here for service, not ever! A mechanic from the Gainesville Dodge Dealership, we're i bought my 2021 Ramn Bighorn Sport 4x4 told me what was wrong with my truck, i told the service tech here and they still ran a diagnostic test on it anyway ($258) Charged my | Read Full Review

5/19/2025 12:00:00 AM | Google

★★★★★ Ruben Ctt

We would like to give a shout out to Mr. Edwin Cabreja what an amazing guy.Thank you for helping us today, for your patience. for taking your time and helping us to choose what was best for our business. We appreciate you. Napleton located on Osceola parkway you guys rock. Thank you. | Read Full Review

5/18/2025 12:00:00 AM | Google

★★★★★ Chante Stephens

Juan and the Napleton staff were amazing! Juan made the car buying process smooth and straight to the point. He answered every question and was patient. After feeling discouraged from how I was treated at other dealerships, I’m so glad I was able to make this purchase with Juan and Napleton. | Read Full Review

5/18/2025 12:00:00 AM | Google

★★★★★ Chris Martin

I am very pleased with both my purchase and the deal and especially the experience at this dealership. Wednesday late afternoon of this week at another dealership I confirmed a deal with a young saleswoman. They said she would hold the van until Saturday morning and said it was unnecessary for me to hold it with a down payment on a c | Read Full Review

5/18/2025 12:00:00 AM | Google

★★★★★ York Plus

I would have given 0/5 stars, but unfortunately that doesn’t seem like an option. I’ve been a proud owner of multiple dodge/jeep/ram products so I’ve had experience with a few of their dealerships. This one was the worst; a very poor representation of the brand. In fact, this might be the worst car dealership in general. I visited th | Read Full Review

5/18/2025 12:00:00 AM | Google

★★★★★ Claudio Cavallo

Unfortunately I had a bad experience at this dealership I brought my new wheel chair accessible van for a simple oil change and ended up being a nightmare Picked up van and when I got home and parked it inside my garage it smelled like burned motor oil I checked the oil compartment dipstick and it was dry. I looked underneath the veh | Read Full Review

5/18/2025 12:00:00 AM | Google

★★★★★ S Dunky

John St. Clair and the whole Napleton team were stellar and took amazing care of me and my family and got us the car and deal we wanted. 10/10 highly recommend. | Read Full Review

5/16/2025 12:00:00 AM | Google

★★★★★ Anne Lory Sarah Fanfan

| Read Full Review

5/16/2025 12:00:00 AM | Google

★★★★★ Madilyn Catchings

Edwin Cabrera was very patient and corporative with great customer service skills. We got an amazing deal and we were very happy with our vehicle. | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Erick Gutierrez

Dennis was outstanding. Straight forward, No BS. Go see him if you need the hookup. Thank you for my new car! | Read Full Review

5/15/2025 12:00:00 AM | Google

★★★★★ Basilios Fafalios

Nazemul very punctual and courteous. We can tell he really values his customers and cares for them, his service is fantastic! | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Justin Giddings

Prince great service!!! | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ Julie FOSTER

Awful ??. Me and My Husband (BOTH DISABLED) Went There first thing in the morning. We were told that we were going to look at a truck and get a great deal. All false advertisements. I don't recommend anyone coming to this Place. You will waste your TIME!!! | Read Full Review

5/14/2025 12:00:00 AM | Google

★★★★★ nino algarin

Santiago Hernández the Best Service person on there. 5 stars service | Read Full Review

5/13/2025 12:00:00 AM | Google

★★★★★ Isaiah Brown

Previously left a 5 star review due to buying a vehicle side was easy to work with but the problem comes with the service department 1 They are slow on working on your vehicle (Based on personal experience) 2 when the do complete a repair you have to go back multiple times to have the repair completed properly ex. with my jeep they l | Read Full Review

5/13/2025 12:00:00 AM | Google

★★★★★ Scott Barger

Went there to trade in my vehicle Kelley Blue Book at 34,000 they only offered me 20,000 trying to rip people off!!!!! | Read Full Review

5/12/2025 12:00:00 AM | Google

★★★★★ Angel Workman

Edwin was great! He's a very honest salesman and is great at providing all the information I needed to put me into my new car! Thank you sooo much Edwin!!! | Read Full Review

5/11/2025 12:00:00 AM | Google

★★★★★ alondra andino

Hands down the best experience I have ever had for my first time buying a car . I want a thank my sales man Dennis and Cory the best guys to go too when you come looking for a car . They will always look out for you. | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ Frederson Delgado Torrealba

Muy buen servicio de parte de Santiago | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ ELTON FONTELES

I left my 2020 Pacifica to do some services that were covered by the warranty of my financing, after 24 hours they told me that none of the problems I reported were covered, so I asked for the oil and filter to be changed since these are services covered by the warranty, the next day I sent messages and got no response, today, Octobe | Read Full Review

5/10/2025 12:00:00 AM | Google

★★★★★ Wanda Ruiz

Very courteous, clean , customer service is fast and efficient from your call to the checking in on your appointment | Read Full Review

5/8/2025 12:00:00 AM | Google

★★★★★ Gar

I'm hoping Moe will read this who seems to be the store manager. I have been trying to get a resolución as I have had my white 2023 gladiator there for over a month. No calls to give me the status on my car. Called to ask for the service manager to what a guy called JOSE who was extremely rude and unwilling to help said he was the se | Read Full Review

5/8/2025 12:00:00 AM | Google

★★★★★ Jordan Taylor

Brandon Thomas helped my father and I, get me my very own first car. He is very knowledgeable and kind. Thank you | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ kara childress

Brandon Thomas was amazing! He sold me my favorite dream car! | Read Full Review

5/7/2025 12:00:00 AM | Google

★★★★★ Pedro Reyes Cruz

Santiago Hernandez is a great service advisor with an outstanding customer service. Kept me appraised of the status of my vehicle and recomendations | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Alex Pastrana

Si far great | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Raymond Custer

Thank you to the Devil Dog Dennis Melendez for helping my wife find the jeep of her dreams. Semper Fi! | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Sokchivy Lay

Dennis was just awesome. Thank you for my new jeep Napleton!! | Read Full Review

5/6/2025 12:00:00 AM | Google

★★★★★ Mark B

I had an issue where the work that I requested didn’t get completed. I didn’t realize it until I got home and looked at the receipt. I called back to my service advisor, Santiago, and he quickly passed on to the service department manager who between the two, made arrangements to get everything taken care of and was able to compensat | Read Full Review

5/5/2025 12:00:00 AM | Google

★★★★★ Jose Rodriguez

Mr. Santiago Hernandez was very diligent and Professional!! Excellent service!! | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Karen Tirado

Un buen servicio. Todos son muy amables y te atienden con profesionalismo. Gracias 10/10 | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Bobby

Samantha was great getting me my Range Rover. I can’t wait for it to arrive! Samantha has great service. | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ daisy quezada

Santiago Hernandez | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Dominique Dennis

THANK YOU, JOHN ST. CLAIR, III! My recent experience at Napleton in Kissimmee was best in class. All due to one exclusive individual who cared for my experience end to end directly with concierge level service, honest, reasonable and an active listener. John owned it from the start! His communication was professional and personable. | Read Full Review

5/4/2025 12:00:00 AM | Google

★★★★★ Rafael

Jonathan and Samantha helped me get into a new truck with all the features I wanted and some extra bonus features. I highly recommend working with them when you’re ever interested in getting into a new vehicle! | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ G R.O.

Service was outstanding today. Extra kudos to Santiago Hernandez for taking great care of me!!! | Read Full Review

5/2/2025 12:00:00 AM | Google

★★★★★ Juan Carlos Olarte

Excelente servicio! Gran atención con el vendedor Jessner López, Veníamos por uno y nos llevamos dos ????! Muchas gracias de verdad Super recomendados!! Napleton-Kissimmee????? | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Edssel Delgado

Los recomiendo 1000% , vine a ver y tenía dudas pero el vendedor Jessner me ayudó con todo, me ayudó con mis pagos! Movio cielo y tierra para hacer todo como lo quería ! La atención fue buenisima ! En dos semanas mi amigo y yo compramos par de jeep ?????? | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Saumara Martínez

Más que feliz con mi nuevo auto ,el cual Martín y Juan trabajaron incansablemente para poder llevarlo ,excelente servicio excelente equipo de trabajo más q recomendadossssssss | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Catherine Ferrer

Santiago Hernandez was very attentive and helpful. He makes sure my vehicle needs was completed on time. Highly recommended. | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Taurino Belliard Jr.

Santiago was awesome! Great customer service ?? | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Alfonso Scurry

Brought my 2021 Gladiator in for Corrosion and Santiago got me right in. And took care of me!! Tge Service at this place has really turned around!! | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Juan David

The service department is full of scammers and liars. I bought the 2 yr oil change package that included 4 services which I only used 1 but since I had to sell the vehicle I wanted to transfer the package to the new vehicle, pretty straightforward right? Well, it seems that their admin staff lack of common sense and they denied this | Read Full Review

5/1/2025 12:00:00 AM | Google

★★★★★ Anthony Valle

Great service Santiago Hernandez was very helpful and communicative about my truck service | Read Full Review

4/30/2025 12:00:00 AM | Google

★★★★★ keilly lopez

Santiago excelente servicio al cliente mil gracias | Read Full Review

4/30/2025 12:00:00 AM | Google

★★★★★ Yudelka Cabrera

I can't express the frustration that I have writing this review. I wish I could be able to give negative stars on here. Since I can't, I am going to verbalize it. Here it goes, -5 starts for you Napleton Kissimmee, and to the Service department only. Everyone else has tried to help. But I feel I have been robbed blind on this car dea | Read Full Review

4/30/2025 12:00:00 AM | Google

★★★★★ Lalita Samuel

Santiago is the best .his customer service is awesome. He listen to your car issues and try his best to get it resolved..He is good at his job .he goes above and beyond . He's management material. | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ justin snodgrass

Santiago was super helpful, friendly, and with service like this I will be back and refer anyone I know | Read Full Review

4/29/2025 12:00:00 AM | Google

★★★★★ Tima K

Had a great experience with my purchase, Cory and Vinny were super helpful | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Kuluipa Asylymbekova

Vinny and Corey were helpful and everything was super fast | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ Julio Pretell

Excellent service | Read Full Review

4/28/2025 12:00:00 AM | Google

★★★★★ charlotte mairs

This is the best dealership I have had the experience of working with. My sales person Cory is the best. I highly recommend buying from Napleton CDJR and Cory. No pressure sales! | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Janis Simmons

Santiago hernandez took great care of me in service | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Francisco Sanchez

Buena atención excelente persona y vendedor comprometido con su trabajo que el cliente como se vayan siempre contentos y con todo claro | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Monica Sanchez

Tenemos nuestra nueva RAM la atención fue de inmediato sin espera!! El personal excelente en especial nuestro vendedor MARTIN BRANDT, no duden en buscarlo con el salen con su carro nuevo. Está capacitado y te indica cuál es tu mejor opción!! Es una persona totalmente profesional y hace todo lo posible para que te lleves tu auto nuevo | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Lisbeth Hernandez

Fuimos atendidos por el Sr. Edwin Cabreja; quiero acotar que es exelente vendedor, sobretodo una persona transparente y sincera que son cualidades que buscamos cuando queremos comprar un carro; le agradecemos su valiosa colaboración al buscarnos y luchar por mejorar nuestra primera oferta; lo recomendamos 100% | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Crisam

Edwin Cabreja helped me buy a car, he went beyond the line and got me the best deal, I really recommend it | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ patsy peebles

Cynthia was the band est at her job and wheni buy another vehicle i will surely ask for her thank you for a great job | Read Full Review

4/27/2025 12:00:00 AM | Google

★★★★★ Samuel Torres

Wow, what can I say? I’ve been in this area for more than 35 years and bought not one not two but more than three cars at this dealership throughout the years and today I had a really bad experience wanting to buy a car that Is A 2016 Audi with 78,000 miles for 15,500. I Offered 14,500 cash mind you the car is nine years old ….. and | Read Full Review

4/26/2025 12:00:00 AM | Google

★★★★★ Sharon Lyking

Santiago and Rafael were great help. | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Dustin Wells

Yobany was quick and professional. A real pleasure to work with. | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Brian Kline

Purchased a used car today. John St. Clair was great through the entire process. He provided pictures and video and answered all my questions prior to me ever stepping foot in the dealership. When we agreed on the car purchase, John had all the paperwork ready to sign and the car prepped when I arrived. It was the best experience I h | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Reborn_acee

Santiago & Joshua great guys, easy to work with & quick service | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Michele Millings

| Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Ms Michelle

| Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Danielle Lucido

| Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Miguel Altoro

Cool workers there. Could use a bigger selection of Jeeps and a cool curb display like climbing a boulder or mountain, but I got what I was looking for | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Christian Arena

A couple months ago I bought a 2018 Audi S5 from this dealer and Kyle was my Salesman. He just started so I wont knock him. But, him and or managers misunderstood the structure of the deal. They set the trade in with money down wrong (due to me wanting a check written back to me and not wanting to use full trade amount). Its a little | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Ashley Lavender

We were really looking forward to buying a particular car and set up an appointment to test drive first thing in the morning. When we got there we were informed that the car was not there because it was getting serviced for a recall, even though there was no recall listed on the Carfax. We asked why they scheduled a test drive when | Read Full Review

4/25/2025 12:00:00 AM | Google

★★★★★ Eugenio Martinez

Muy buen servicing y sore todo me ayudo a busbar buen n vehicular y muy servicing y am le y todo fue de grattis.... | Read Full Review

4/24/2025 12:00:00 AM | Google

★★★★★ Nest Access

Santiago, tremendous customer service | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ Ronald Alfonzo

| Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ Ally Annear

Edwin was the best and so helpful! | Read Full Review

4/23/2025 12:00:00 AM | Google

★★★★★ Jonathan Phillips

COREY helped us out here at CDJ and the process was smooth as can be. In and out with a brand new Tesla for the lady ! | Read Full Review

4/22/2025 12:00:00 AM | Google

★★★★★ Frank Rivera

Napleton Kissimmee finally has great customer service with people like Larry who makes it a pleasant experience and goes out of her way to see that you the customer are taking care of . I personally had a friendly experience with Larry. | Read Full Review

4/22/2025 12:00:00 AM | Google

★★★★★ Wayne Zwegat

Google maps sucks I have never been here before. Not knocking the place because I have no idea how the facility is at all. | Read Full Review

4/22/2025 12:00:00 AM | Google

★★★★★ André Jack

Great service, excellent professionals. Look for Edwin Crabeja, Yobani and Michael Bender from financial department they’re awesome. I needed them to get a part for my Mercedes Benz GLC 300 Coupe that was missing (nothing major) and they got me the original from Mercedes in a couple of days. Not to mention that I got a great deal. St | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Chianeva George

If you are in the market for a vehicle, go and see Cory! He was the absolute best. He took great care of us. Despite his beliefs on Steph Curry being the GOAT, he is extremely knowledgeable and his level of service is exemplary! | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Yojana Vald

Santiago muy buen servicio | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ Solange Rosales Conti

Santiago Hernández me atendió excelente. Fue muy rápido y muy buen servicio!!! Gracias!!! | Read Full Review

4/21/2025 12:00:00 AM | Google

★★★★★ D diaz

Mucha gracias a Martin Brandt por el gran servision me dio hoy, me contestó todo mis preguntas y me ayudó a entender la compra que estaba realizando, y mucha gracias a todos los empleados por e servision | Read Full Review

4/20/2025 12:00:00 AM | Google

★★★★★ Mike E

Watch yourselves when dealing with their sales department. Bought a vehicle, things were fine, signed documents etc. When I got into it to drive off the lot, noticed obvious scratches in the paint that I didn’t notice before; I brought these up and they said they’d take care of it, just bring the car back later and they’d give me a | Read Full Review

4/20/2025 12:00:00 AM | Google

★★★★★ Alexander Zelaya

Samantha has been so professional she was very helpful through all my process she was very patient and super responsive, this woman deserves a raise !!!!!!! 5 stars and more for her!!!!! I’m in love with my RAM and I’m so happy !!!!!! | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ JennIfer Zelaya

EDWIN was super super helpful!! He was amazing this is the 3 car I buy here and he has always been patient and very kind! He always go above and beyond and is super supportive!!!! I bought my RAM AND IM SUPER EXCITED!!!!! | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ onlyme11182012

Please do not allow Cory to help get you a vehicle He is a Liar he will tell you what you want to hear just to get a sale. He doesn’t have the customer in his best interests at all please don’t allow him to be your sales man. | Read Full Review

4/19/2025 12:00:00 AM | Google

★★★★★ Yari Cedeno

Wally, was awesome! Informative and very professional. Thank you from Angel Hernandez!!!! | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Mark Tattershall

| Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Esther Luzardo

Excelente atención | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Juan David Osorio Montoya

Edwin Cabreja y Santiago de servicio, me atendió muy bien y a mi papá | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Elwin Paul

Santiago Hernandez provided excellent service with a smile. | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Don Moody

Awesome customer service! Service recall completed in record time! | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ jonathan reyes

Rafael Garcia was great he was really helpful with everything, will be coming back | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ Jose Jimenez

Lorenzo was extremely helpful with the service due on my Jeep Gladiator. Very fast and professional service. Thank you! | Read Full Review

4/18/2025 12:00:00 AM | Google

★★★★★ André Jack

Muito bom atendimento, excelentes profissionais. Procurem por Edwin Crabeja e Yobani from financial department they’re awesome. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Juan Williams

Recently got my car serviced and have to say the experience was great and communication was beyond amazing especially from my service advisor Lorenzo. Would definitely return for future services. | Read Full Review

4/17/2025 12:00:00 AM | Google

★★★★★ Hector Omar Torres

| Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ JOHN ENNIS

Great Dealership. Ricky was extremely professional answered all our questions. Worked with us and got us a good deal. | Read Full Review

4/16/2025 12:00:00 AM | Google

★★★★★ Haylee Sifonte

I can’t thank Santiago and the master technician enough! I came in concerned because my AC had been blowing hot and cool, not staying cold. He quickly diagnosed the problem and passed it over to his master technician and my car was quickly fixed. My AC blows ICEY COLD! I didn’t realize how bad it was until I felt what real crisp AC i | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Dan Ashby

My son is a 20 year old average kid that set a goal to buy his own first car, with his money, and no help from his parents at the car lot. He spent two weeks going to several different lots around central Florida after researching 100's of cars online. Unfortunately, the quality of respect that he received when he visited the dealers | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ Carson Ashby

I had the pleasure of working with Corey when buying my car, and honestly, the experience couldn’t have gone smoother. From the very beginning, he was super helpful, patient, and actually listened to what I was looking for — no pressure, no BS. He walked me through every detail, made sure I understood everything, and even followed u | Read Full Review

4/15/2025 12:00:00 AM | Google

★★★★★ William Reyes

| Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Carlos Madrid

Excelente servicio y atención por parte de Martin Brandt, totalmente recomendado ???? | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Ginni Bartlett

Kept us waiting 2+ hours to see the finance manager to close the deal. We finally left without closing the deal. Got tired of waiting. Our salesman was great but the finance manager blew the deal for him. | Read Full Review

4/14/2025 12:00:00 AM | Google

★★★★★ Nayali Leon

Excelente servicio, muy amable y confiable!???? | Read Full Review

4/13/2025 12:00:00 AM | Google

★★★★★ Joedalys Quintana

Took my car to maintance and Lorenzo helped me great customer service and good communication… | Read Full Review

4/13/2025 12:00:00 AM | Google

★★★★★ Sylvia Lipscomb

Edwin has been a wonderful help in our process through our purchase of yet another vehicle from Napelton. Thank you Edwin for always being there for not only us but our family and friends as well | Read Full Review

4/13/2025 12:00:00 AM | Google

★★★★★ Christine Kohn

We had a fantastic experience working with John St. Clair—truly an exceptional car sales professional. From the start, he was thoughtful and attentive, taking the time to understand exactly what we were looking for. His detailed approach and thorough knowledge made the entire process smooth and stress-free. John was not only effectiv | Read Full Review

4/13/2025 12:00:00 AM | Google

★★★★★ IxJOK33R21 —

Lorenzo in service is amazing and has great customer Service | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ Rodolfo Perez

Sam and Jonathan were great, got me in and out and quickly and efficiently as possible, highly recommend working with these 2 | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ Gabriel Aldana

Got my truck trade in 2023 for a new model , this new trucks suck and there service center is terrible, I’ve ordered a warranty part over 2 months a go and haven’t gotten a call still. I go do maintenance on the truck they didn’t even order the part terrible overall | Read Full Review

4/12/2025 12:00:00 AM | Google

★★★★★ Joshua Braeske

One of the best dealerships I’ve dealt with and very professional and helpful Brandon was my sales guy definitely recommend him and I will definitely be coming back to buy my wife’s car soon! | Read Full Review

4/11/2025 12:00:00 AM | Google

★★★★★ Marlij Rodriguez

Ricky gave us a great experience, got me the deal i walked in looking for. Very professional and respectful guy as well. | Read Full Review

4/10/2025 12:00:00 AM | Google

★★★★★ amnon cohen

Santiago helped with my repairs great service ! | Read Full Review

4/10/2025 12:00:00 AM | Google

★★★★★ Julio Goris

The staff there are very helpful and helped this be the fastest car buying experience I’ve been a part of. Everyone from sales to finance, and Elian Maldonado the salesperson made sure I had everything I needed. Definitely recommend. | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ Sandra Nazario

Elian Maldonado fue un excelente vendedor ,todo fue muy muy fácil una atención increíble | Read Full Review

4/8/2025 12:00:00 AM | Google

★★★★★ jean delia

This place is a mess.Josh was my advisor and throughout the whole process my car was stuck in the dealership for a month and if I got 2 times an update it was a lot. Walk in to pick up my car and didn’t even acknowledge me.A MESS! I will never go back to this location those people don’t care for customers ?? | Read Full Review

4/7/2025 12:00:00 AM | Google

★★★★★ 777jord

Edwin and Frank were great. Edwin found the perfect car for us. We couldn’t be happier :) | Read Full Review

4/6/2025 12:00:00 AM | Google

★★★★★ Mini Mafia

Lorenzo was great , dealership highly recommended. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Niajay Sheard

Brandon Thomas is the GOAT! Ask for the short melanated kid with the dreadlocks! Thank you my GOAT! | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Mary Boutell

We bought a Used Ram , Laredo and Edwin and Jonathan were terrific sales men Each one was So Very knowledgeable and Tech Savvy. They were kind and courteous, and appreciative of our time and the distance we traveled to buy the Truck. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ desmond mitchell

Aaron Gozan got me a great deal on truck. Came in looking for something specific. Found it and work the numbers between him and his team members Frankel and Sam as well. Very happy with my deal. Great place and environment! Come get a new vehicle for yourself. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Joan Santana

Santiago was very professional and very helpful. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Rick Velez

Great experience,welcoming personnel. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Ana Villegas

Aaron and Edwin were excellent. Great service and honest communication. | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ jody bolechala

Service department is awesome! Santiago listened to my issue I was having with the blind spot indicators on my 25 ram. The diagnosed the issue and got it fixed right up. Due to timing and inventory I bought from another dealer, that dealer misdiagnosed the issue and were even trying to tell me it was not covered under warranty. I go | Read Full Review

4/5/2025 12:00:00 AM | Google

★★★★★ Hasan Hammad

Huge shout-out to Cody (sales rep) and Mo (sales manager)! They were both honest, helpful, and went above and beyond to get me a great deal on my dream car. Best car buying experience ever. I wish more dealerships run their business with the same level of integrity! | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Rafael Viera aviles

Brandon thomas is the GOAT i really enjoyed his service today because he is the best salesman in there hands down | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Censi

Joshua was amazing, helped me understand what i needed to get done. I am pleased with the services id come here over and over. Thank you Joshua 10/10 | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Jake Ehrmann

Amazing experience, friendly employees that take care of their customers. Ricky and Moe took care of me! Highly recommended. | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Jineilly Pena

My experience with Josh was unmatched. He took the time to answer all my questions and concerns. Completely reliable and trust worthy. I’ve always felt skeptical when getting service on my car but Josh made my experience feel at ease and comfortable. Highly recommend, if you’re ever in service at this location definitely recommend Jo | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ melanie boggio

Josh takes care of me every time I take my car to get serviced, he’s always willing to work around my schedule and have my car done on time. Wouldn’t go anywhere else. | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Pedro Vera

Pero cuando llamas a un representante de ventas latino es un excusa y me pusieron a esperar en linea demaciado tiempo. Es increíble. | Read Full Review

4/4/2025 12:00:00 AM | Google

★★★★★ Brianna

We had a fantastic buying experience. Edwin made the process smooth and enjoyable. Highly recommend! | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Michael Dees

Elian Maldonado was very helpful during the bust He show us a Kia shortage lx suv 2017 I was very pleased with him | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Sergio Centeno

Santiago helped me with my Repairs fast and under warranty great service! | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Michael Mettias

I just traded in my vehicle for a Ram and i could not be happier with the process from start to finish. Elian did amazing getting the sale done glad to have worked with him Overall everyone is very professional and friendly. Highly recommend | Read Full Review

4/2/2025 12:00:00 AM | Google

★★★★★ Nicholas Lopez

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4/2/2025 12:00:00 AM | Google

★★★★★ jeisilitt Gonzalez

Estoy totalmente contento con el trato que me brindaron Elian Maldonado una persona muy amable muy respetuosa y profesional le quiero dar las gracias por a verme vendido la camioneta que deseaba | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ Merary Rivera

Muy agradecida con las personas que me ayudaron ,el señor Edwin Cabreja y el señor Leroy Philips. | Read Full Review

4/1/2025 12:00:00 AM | Google

★★★★★ emerson candido

Muito bem atendido pelo Vinicius ! Compranos a nova RAM e ficamos super satisfeitos ???? | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Jose Rivera

Great job Edwin and Yomaira great costumer service and verry nice people to work thank you | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Priline Store

Serviço maravilhoso em português! Procurem pelo vendedor Vinicius Baracat | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Jimmy Santana

Muy profecional en su trabajo | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Chris Cox

| Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Loki Ap

Edwin was very helfull and took car of all my needs | Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Jhon Rainer

| Read Full Review

3/31/2025 12:00:00 AM | Google

★★★★★ Francesca Kauffman

Brought my car in for a check up on a burning smell, they figured it out quickly that it was debris stuck on muffler, cleaned it up and got me on my way! Thank you All so much! Great customer service all around, shout out to Angel & ZeDrick !!!! | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Adam Savage

Maria provided me with mazing customer service! | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Maritza Perez

As always very pleasant and great service, having the legacy package to change your oil is a plus. | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ yolanda douthard

Awesome service and advisor Waldemar! | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Ricardo Droz

Napleton Chrysler in Kissimmee is under new management and heading in the right direction! Moe, the new general manager, has truly made a difference. I spent two weeks looking at different trucks, including Ford and Chevy, but Ram was the best deal for the money. They found me the perfect truck at the right price with the best intere | Read Full Review

3/29/2025 12:00:00 AM | Google

★★★★★ Amanda Sullivan

Sales team is so helpful! Aaron G is great to work with! Highly recommend | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Arturo Alonzo

Rafael garcía provide a good customer service | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Enitza Marrero

Lorenzo is honestly the best in service office hands down no questions asked | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Luis Ortega

our daughter Valeria Ortega requires service and all the personnel specially Jose and Wally were outstanding! Good job! | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Matthew Gonzalez

Took my car in for an oil change, the service was excellent, the process was quick and easy, and the experience was great from start to finish. Jose Williams and Lorenzo were fantastic as well. -Mark Gonzalez | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Carmen Arroyo

Angel in service was amazing. Will definitely be coming back to get all my vehicle services with him. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ loren sanchez

Excelente servicio y muy a tiempo | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Sabelo International

Great service on time | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Henry Ariza

Lorenzo 5 stars | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Carmen Vigoreaux

Excellent customer service | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Bruner Noel

The service was the best service I've ever received from Napleton Dodge in Kissimmee Florida. Jose Williams, Raphael, Tay & Korey were very helpful. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Purple Star

Edwin Cabreja was a awesome sales man we really appreciate him .awesome work ethics | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Millie Mendez

Edwin Cabreja great experience really nice person and helpful | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ michael mercado

Santiago was top notch, making sure I was informed at all times of the status of my vehicle | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Mason Harris

John ST. Clair II Is amazing and has been wonderful to work with. Made everything super easy and smooth. | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ Les Jackson

Napleton Dodge in Kissimmee on Osceola is an excellent dealership. Their service is extremely professional. Rafael is a true gentleman and shows a genuine care for all of his customers. Anytime I need a vehicle upgrade. This is where I will shop. They also provide rides for any type of purchase or maintenance. Staff is always very fr | Read Full Review

3/28/2025 12:00:00 AM | Google

★★★★★ KatIve Figmal

My experience couldn’t have been any better Edwin was a complete professional. Never have I had a better experience purchasing a vehicle as a woman. Frank and William made everything happen and also very professional. | Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ KELLY FULLER

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3/27/2025 12:00:00 AM | Google

★★★★★ TOREK BARRUETA

| Read Full Review

3/27/2025 12:00:00 AM | Google

★★★★★ Armando Viruet

Jennifer was great, she went above and beyond to take care of me. | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ F d D

Edwin Cabreja Very good service and excellent sales representative. | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Carla Paola

Absolute great service from Josh. Really happy with the team as well! Definitely coming back | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Sean Allen

GREAT experience with Napleton. Jen was extremely helpful and they scheduled my appointment the day they called. Truck was cleaned and vacuumed before I got it back. 10/10 would recommend | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ frank rosario

I recommend this dealer 100% very nice people they help you get the right car.. thanks Elian Maldonado.. | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Scarlett Rose Wilson

Thank you Lorenzo Marrero for helping me with my car service! You were the best! | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Jonathan Nuñez

Ricky was absolutely the best! Very consistent and sincere and patient! | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Chris Booth

My boyfriend took his 2014 Jeep Grand Cherokee in for service here. They ran a diagnostic and the diagnostic code revealed the shifter was the problem. They also said that they found sticky residue on it and recommended replacing it. Along with other recommendations that had nothing to do with the issue the Jeep was being serviced fo | Read Full Review

3/26/2025 12:00:00 AM | Google

★★★★★ Kris Calderon

I had an awesome experience working with Elian Maldonado at the dealership. From the start, Elian was honest, knowledgeable, and clearly passionate about cars — not just selling them, but also understanding them mechanically. He was able to answer all my questions with confidence and transparency, which made me feel comfortable throu | Read Full Review

3/25/2025 12:00:00 AM | Google

★★★★★ Janneth Ruiz

Jean santos great customer service very tent I’ve and absolutely knowledgeable diagnosed my Jeep exactly and repaired it awesome job thank you will be coming again | Read Full Review

3/25/2025 12:00:00 AM | Google

★★★★★ Khayyam Farajov

| Read Full Review

3/25/2025 12:00:00 AM | Google

★★★★★ Javier Marquez

People be very careful with this Dealer unfortunately they are some SCAMMERS they made me believe that my car had a damaged part to charge me almost 3 thousand dollars and they gave me my car with the same fault then I took it and they asked me 2500 dollars worse stopped they leave a brand of as prestigious as Jeep is the Manager is | Read Full Review

3/25/2025 12:00:00 AM | Google

★★★★★ WILLIAM GOINS

Rafael is the man!!! I have been to this dealership a few times and always been happy with service. | Read Full Review

3/24/2025 12:00:00 AM | Google

★★★★★ Dayanara Carrion

Joshua was very informative, made sure my vehicle got the proper service that was needed. 11/10 def recommend | Read Full Review

3/24/2025 12:00:00 AM | Google

★★★★★ Dane Ruiz

Staff is great, very professional, attentive and quick service! | Read Full Review

3/24/2025 12:00:00 AM | Google

★★★★★ Shannon Foster

John was awesome to deal with and I highly recommend him, as well as the dealership!! | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Kevin Cordova

Rafael went absolutely above and beyond to help in a unique situation. Outstanding customer service. He is superb at what he does. | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Melissa Vogltanz

Very friendly and helpful. | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Dave Joseph

Lorenzo was helpful and professional | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Eric Bo.

Jose Williams in service awesome had my truck for 2 weeks to get electrical figured out gave me loaner for the whole time and kept in constant contact with me and keeping me updated | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Enrique Figueroa

Ricky and moe made it happen | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Nicole Carter

| Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ Bill Wills

Got an oil change. Browsed while waiting. Everyone was pleasant and easy to talk to. | Read Full Review

3/23/2025 12:00:00 AM | Google

★★★★★ jp bf

| Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Jeff Gorman

Excellent experience..service adviser was awesome and very friendly and helpfull ....lorenzo | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Joanne Pagan

Good customer service Lorenzo Marrero | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Robert Bruce

Great experience! Corey was professional and knowledgeable. It was a smooth process from start to finish.. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Frank Palmeri

Edwin is professional and friendly. He showed me the value in the vehicle and was receptive to my concerns. At the end he worked with me to help get the truck I wanted. I would recommend him every time. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Johan Valles

Me atendió toba y Peralta excelente persona y comunicador | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Ingrid Lozada

| Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Marianna Spinelli de Montilla

We always have our cars serviced here. Our company is Jospi Services Corp., and thanks to their excellent customer service, we've been able to work comfortably and safely. Thanks to Jose Williams and Lorenzo Marrero for such excellent service. 100% recommended. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Inessa BP

As a return customer, I was not sure I would be able to get a car due to my current financial situation. Cory and Jose were patient and informative, addressing each hurdle as they came. They listened and found the car and solution that I needed. Thank you Jose and Cory! | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Jossie Francisco Montilla Valero

| Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ John Crawford

INCREDIBLE DEAL on a used Jeep Wrangler. John St. Clair was friendly, knowledgeable, and kind. The sales team at Napleton were outstanding! Great people, great prices. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Kris Holton

Fast, friendly, easy | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Jerliz Yeye Solis

I had a fantastic experience Joshua was extremely knowledgeable, professional, and made the entire process seamless. They took the time to answer all my questions and ensured I felt confident in my decisions. The customer service was top-notch, and I truly appreciate the effort they put into making my visit stress-free. I highly reco | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Herman Lekhraj

Great service, fair price, awesome customer service with my service advisor Joshua! I bring all four of my Mopar SRT's here for service! | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Ed Lopez

My service advisor Jennifer was excellent, she understood my needs and was very professional. The work to my vehicle was completed in reasonable time, and the communication was very good. I recommend this dealership to everyone. | Read Full Review

3/21/2025 12:00:00 AM | Google

★★★★★ Andy Williams Jr

Great Service!!! Tech Andy Was Great. SERVICE Advisor Santiago was great. Manager Ringo was great as well. | Read Full Review

3/20/2025 12:00:00 AM | Google

★★★★★ Yasiel Hernández

Another great visit with Angel in service, thank you so much! | Read Full Review

3/20/2025 12:00:00 AM | Google

★★★★★ forceesha walker

Always a pleasure to come in, thank you again Angel! You’re the bestest! | Read Full Review

3/20/2025 12:00:00 AM | Google

★★★★★ Kathleen Miller

Jonathan was great! | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Freddy Gabriel Anton

Update: 3/19/24 Jonathan provided outstanding service on my Jeep Wrangler! He was professional, knowledgeable, and went above and beyond to ensure everything was running smoothly. His attention to detail and expertise gave me complete confidence in the work done. I truly appreciate his excellent customer service and highly recommend | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Mel C

Josh in service is your man! It was a great buying experience and we will be return customers! | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Lucas Martinez

Many thanks to Lorenzo Marrero for the excellent service | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ megan schottenham

Edwin helped me find the Jeep of my dreams! | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Glenn Teller

Lorenzo was great | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Us: Brother & Sister

Very well taken care of. Professional and great customer service | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ jose camacho

Ralf was of great help with all the questions I had about the vehicle I was interested in. | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Terry Cozier

Lorenzo did a fantastic job | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Jackie Grah

Lorenzo was great | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Khia Roach

Santiago H is an absolute treasure to this company. | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ barry pena

Service department jose and my service advisor Santiago was very helpful , friendly and answered all my questions and made me feel if I ever had any issues I could contact them . A+ | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Walter Almanzar

The department of car services has been really good on customer services and great communication, especially the service advisor named Rafael. | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Roger Zvolanek

| Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Tom Landholt

Josh was outstanding - great service | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Casual Jones

My experience getting my 2023 Scat Pack was awesome. Lorenzo helped me out a lot. | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ jose rivera

Great services with Josh and Maria well spoken great attitude and good listening ears they make sure you get what you want and more | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Isabel Rodriguez

Jonathan at Napleton was kind and professional. He also kept me updated on the repairs to my car via text message. Great customer service, Jonathan! | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Islam diab

Walking in to buy a car and was ignored and no one asked to help me I walked around for a while till I asked someone for help and they didn't speak any English, but they directed me to someone and he told me he would be right back and to give a minute, I proceeded to wait for 40 minutes just walking around waiting for someone till I | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ Cassandra Thomas

service in the parts department. Was told one price over the phone and they insisted to charge me more. The guy was very condescending with his responses. This is why I will never buy a Jeep again. Bad car bad service and they try and rip you off after you’ve spent thousands on their trash | Read Full Review

3/19/2025 12:00:00 AM | Google

★★★★★ JAVIER POLANCO

Exelente servicio, Lorenzo the best | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Priscila Urraca

| Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Randy Smith

Exceptional service. We are from out of state and needed immediate service. Got us right in and back on the road. Johnathan Gomez was a great service advisor. | Read Full Review

3/17/2025 12:00:00 AM | Google

★★★★★ Ronald “RON” Rodriguez Gomez

Great service, good atmosphere, top cleanliness, variety of vehicle models Jeep, Ram & Grand Cherokee they all make you feel like you want to trade in yours and walk out of here even if your vehicle is new!!! This place is spotless and the staff is very friendly and helpful it makes you feel that everyone here follows their company s | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ Angela Mercedes

Had a rocky experience, however Jose did what he could to fix my situation and my car now has been fixed properly. | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ GR Barnhart

Excellent service. Expectations exceeded | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ Michelle McKenzie

Just recently bought a jeep and took it to Napleton for them to make sure everything was ok. Worked with Jonathan Gomez as my service advisor. He was attentive and answered my questions. I was a bit surprised they wanted to keep it overnight on the first appointment, but they did get me a Lyft home, so that was nice. Found a few issu | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ Troydon James

Great Place!! Edwin and Frank were good guys to me and I appreciate the way they treated me! | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ mario rodriguez

I recently went here to have my car serviced. I went in with extended warranty and aftermarket warranty. I was denied my claim. I drove my car in, but I couldn’t drive it out. They deny my claim my car was not fixed was left basically abandoned, and they made me charge. I have the amount in order to take my car out and have it towed | Read Full Review

3/16/2025 12:00:00 AM | Google

★★★★★ Michael Clarke

Great dealership great people | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Tainese Middlebrooks

We purchased a Doge Ram 1500 Larimie, we had a great sales guy his name was Edwin he was very nice and friendly he helped us get in the vehicle we really wanted!!! Thank you | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Yajaira Torres

Great experience all around.Anthony Keys and his team were amazing! Highly recommend! | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Joel Velazquez

Mi Familia y yo salimos de aquí satisfechos gracias con la ayuda de Edwin y William obtuvimos nuestro suv. | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Luis R Velasquez

Excelente lugar muy buen servicio Lorenzo marrero 100% recomendable | Read Full Review

3/15/2025 12:00:00 AM | Google

★★★★★ Innocene Brutus

| Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ Jennifer Dose

Thank you to Ernesto, you were a wonderful help for Eric and we will be coming back! | Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ William Bodden

Service agent Santiago was great and knowledgeable. | Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ Oscar Manuel Rivera

Absolutely horrible customer service everyone sitting around on their phones. Had to go up to a worker in order to get help. Once I start getting ready to leave since no one wants to do anything is when they wanna start actually helping me. | Read Full Review

3/14/2025 12:00:00 AM | Google

★★★★★ Béni Ovo

Santiago was amazing from start to finish. Made the whole process simple and was able to help get a quote for my vehicles thermostat replacement. | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ Gary Reed

The whole experience could not have been better! Everything was perfect and the best part of the service was the service advisor Santiago. He was friendly, intelligent, informative, and caring! | Read Full Review

3/13/2025 12:00:00 AM | Google

★★★★★ Rusty Arjani

Santiago Hernandez and Jose Williams and Jovel excellent customer service! Very professional and knowledgeable. A++ | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ jose soto

Ricardo and yobany are great they are the ones y’all want to see!!! | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Daniel Marajh

Santiago was great addressed all of my concerns for future services as well as assisted with helping to make the best decision from a financial perspective to receive good deal with a service package. | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Frank Vitale

Santiago helped with my repairs great services | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Rilder Rodriguez

Santiago took care of my diesel truck great service | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Pedro Ortiz

Santiago Great Service | Read Full Review

3/12/2025 12:00:00 AM | Google

★★★★★ Alex Kay

As five stars across the board. Definitely would recommend getting a car from these guys. Will be coming back in the future. Alejandro was great and Frank in finance was helpful as well. Very straight forward with the whole buying and sales process couldn’t ask for better. Thank you all. | Read Full Review

3/11/2025 12:00:00 AM | Google

★★★★★ Max Evans

The best customer service ever . Alex and Frank were amazing | Read Full Review

3/11/2025 12:00:00 AM | Google

★★★★★ Miguelangel Echeto

Excelente atención por parte de Santiago. Gracias ?? | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ V Hadley

Very thorough. Rafael was my point of contact in the service department. He kept me well informed and ensured everything was done correctly. Definitely going back. | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ Daniel Lewis

Our rental Jeep Wagoneer went nuts on us and they got it working again in about an hour. Great service! | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ Trang Masser

Jose the service manager is phenomenal. He ensures customers are 100% satisfied with their service and goes above and beyond for his customers. | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ Jose Rodriguez

Q A SANTIAGO FAST AND GREAT SERVICE | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ vito raineri

Bought a 2020 Toyota Corolla and this is my first experience buying from a dealership and I have been a sales person for quite a while. I would give a five star if it was based off my experience with the sales person Kyle he did a great job but on my way home, my tire blew, and I ended up replacing all four of my tires the very next | Read Full Review

3/10/2025 12:00:00 AM | Google

★★★★★ V Hadley

Very thorough. | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ Amy Castro

It was time For oil change came in and Rafael Garcia helped me, and got me in and out quickly. I love this place | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ Tricia Weiss

Anthony was awesome. He sealed the deal | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ jonathan cordero

Angel and Maria Are highly recommended, wonderful experience and knew exactly what I needed. Would refer them to anyone that goes by. | Read Full Review

3/9/2025 12:00:00 AM | Google

★★★★★ Amanda Hernandez Leyva

Lorenzo and Javier was great with my service, helped me right away as soon as I pulled into the drive. It was a great experience! An exceptional service and fast! | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Hector Belmis

Santiago did an amazing job, Maria and Santiago are great A1 service! | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Zabdiel Cruz

Great and quick service. Knowledgeable and super courteous. | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Jeffry Santiago

Ricky was awesome. We are glad doing business with him. | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ James Landa

Maria and Josh are amazing! 10/10 highly recommend | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Alberto Rivas

Great service from santiago will come black | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Ramon Colon

Maria and Lorenzo have done an amazing job | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Maria Lugo

María & Lorenzo has done an amazing job | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Fernando Möller

Good and fast service | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Elviinswrldd

Amazing service from start to finish! Yobany Peralta finance manager was super professional, helpful and made us feel like we were family while getting out paperwork done! | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Shane Croft

Absolute scum bags in the service department. I’ve owned over 30 vehicles and I can tell you these guys are some of the most dishonest people in the business I’ve ever come across. We approved a repair bill for around $1,900 plus we had warranty repair approval for a $7,000 transmission replacement. They tried to stick us with the f | Read Full Review

3/8/2025 12:00:00 AM | Google

★★★★★ Steve Vadeboncoeur

Jonathan Gomez and is team worked hard on my Jeep Grand Cherokee to figure out the problem and fix it. I had an excellent service and they have been fair enough on the price. They also clean inside the hood and the exterior of the car. I would recommend this place for any Canadian travellers that need help in vacations.Great place! | Read Full Review

3/7/2025 12:00:00 AM | Google

★★★★★ Keandre Williams

Santiago helped me on the repairs will come back | Read Full Review

3/7/2025 12:00:00 AM | Google

★★★★★ Piero Del Risco

Jonathan Gómez was awesome | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ jean delia

Josh with a was amazing! Excellent customer service and service department | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Roselymar Martinez Soler

Joshua did great! | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Andrew Greathouse

John was extremely helpful and had patience with me trying to decide the right car to go with! Amazing customer service and would very highly recommend! | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ magaly williams

Great service , nice people | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Michael Roberto

A little miscommunication and inconvenience at first, but I was impressed with Angel's due diligence to make everything right. 5 Stars. | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Leilani Bermudez

Joshua Larios is the best shuttle driver i have ever had , he had to take me back home on monday. He was a very nice young man and made sure we got to our destination safely. I’m looking forward to continue giving business with this location. Thank you to him!! | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Daijha Braithwaite

lorenzo is amazing! speedy service | Read Full Review

3/6/2025 12:00:00 AM | Google

★★★★★ Arrivendrive Youtube Channel

A big thank you to Ramon and Santiago Hernandez for taking the time to help me with my issue on my 2012 Dodge challenger Srt8. The time and attention was unbelievable. They were able to get my repair done fast and efficient. I recommend anyone to come see them at Dodge of Kissimmee. | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Vagner Blumel

Rafael did great | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Vince Penderghest

Service was exceptional by Rafael | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ shiva dasari

Service is good, Jennifer took care of my Jeep repair and worked out with warranty company to fix the check engine light | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Michael Pena

Great experience at the service department by Joshua Hernandez .. very friendly and answered all my questions I had and very helpful also set me up for next steps needed to take….Barry pena | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Marc Gervais

Rafael did an excellent job. Thank you for the great service! | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Ron Allen

Great service | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Talal Rawashdeh

The guys were amazing, Julian "sales person" helped me and worked with me, on everything, and the manger Frankie was amazing got the work done and work with me on the deal, until we got to middle ground got both of us happy | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Mike Jelsone

| Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Maria Lara

Pésima atención no se lo recomiendo | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Juan C Graterol

I had a really bad experience with the sales team at Napleton Chrysler Jeep Dodge Ram in Kissimmee, Florida, which is why I'm giving this dealership a one-star rating. The Post Sales customer service was terrible! Avoid this place at all costs. | Read Full Review

3/5/2025 12:00:00 AM | Google

★★★★★ Adriana Tavares

I had a great experience negotiating with Anthony. He advised me about some other car models and surprisingly, I ended up choosing a different car than I planned, and I’m very happy with my purchase. The whole purchase process was smooth and well explained. I’d do business again with Anthony. Thank you again! | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ Bill Ruston

John St.Clair was my salesperson.He was a pleasure to do business with and seemed to be a very nice person .Happy I came here | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ Steve Vadeboncoeur

| Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ stefano tony

Great service from Rafael, the oil change was faster than I imagined. I recommend it. | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ Emilio Jiménez

Santiago took care of my truck great service | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ vito raineri

Bought a 2020 Toyota Corolla and this is my first experience buying from a dealership and I have been a sales person for quite a while. I would give a five star if it was based off my experience with the sales person Kyle he did a great job but on my way home, my tire blew, and I ended up replacing all four of my tires the very next | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ PEDRO Maysonet

Mal servicio, No onran las garantias y servicios que te ofrecen a el momento de la compra de un vehiculo. Yo compre una mini van ase 27 dias. Y tube que regresar a servicio y no guisieron onral el contractor de garantias. Nos vendieron un vehiculo con desperfectos mecanico exatamente en Los frenos delanteros y no querian reparal la m | Read Full Review

3/4/2025 12:00:00 AM | Google

★★★★★ M&N D

Anthony and Edwin what a great tag team!! Edwin was great in introducing us to our new Jeep and Anthony went above and beyond to make sure we were happy. We will be happy to bring any of our future business back to you. | Read Full Review

3/3/2025 12:00:00 AM | Google

★★★★★ Roland K

Cory my salesman and Moe the manager were fantastic to work with. They found the vehicle with all of the options I was looking for, priced it fair, and let me take it on an extended test drive. Truck was beautiful and the experience was seamless. | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ omar mercado

javier was great and very helpful with my situation. | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ Paola Rodriguez

Great service. Humble | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ Ringo Hulsey

Wonderful store definitely going places advisor was the best definitely recommend to all my friends. Most advisor were in button downs and ties, it reminds me of when I get my Jaguar serviced. Keep up the good work | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ Yan Teron

Outstanding experience at Napleton Kissimmee! The service was prompt, professional, and exceeded my expectations. The staff (Rafael Garcia) was friendly, knowledgeable, and went above and beyond to ensure everything was perfect. I highly recommend them to anyone looking for top-quality service! | Read Full Review

3/2/2025 12:00:00 AM | Google

★★★★★ Diana Hill

John St Clair made our buying experience outstanding. What an honorable man.!!!! You are fortunate to have him as an employee | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ Maria Aponte

Waited 2 hours for a oil change but worth it | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ Tim Preisinger

Anthony was amazing. Went above and beyond to help us make the deal | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ HopeRenae Arbogast

This place is amazing Ernesto and Julian came out and talked to me with the respect and knowledge. Help me with trading in my jeep and getting a better nicer jeep with a nice lower monthly payment. Treated me and my family with respect. They were both very respectful and helpful. Come see them and get yourself a new jeep. After you p | Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ Yunelis

| Read Full Review

3/1/2025 12:00:00 AM | Google

★★★★★ Matthews Cashews

edwin cabrera was very helpful and amazing | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ Lanear Judson

Best car dealer ship ever BRIAN IS LITERALLY THE BEST ! | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ V Voya

I have to bring this person’s name on the superstar board! John St. Clair! He gave us the best services and the best price on our deal! Not playing the numbers around. Straight forward, honest, professional and suuuper friendly! Definitely when you need a car go see him! Thank you so much John! | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ Carla Barton

Our mechanic was great and Josh is great helping with our appointment. Overall it was a great experience doing business with this company. | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ M&N D

Edwin C was great. | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ Chanara Newton

Bought my Jeep Compass here a year ago, came in today to get a oil change and I was very disappointed by the way I treated by the service department! The manager of Napleton could careless about his customers. I was told my issues where with the person who sold me the car not the dealership... ?????? The person who sold me car was aweso | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ Dwight Franjul

Amazing experience dealing with Luisa Gonzalez and Jose Williams ..They turned a possible bad situation into a great one thanks so much for the help | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ juan carlos zapata ramirez

Excelente servicio me prestaron en el dealer por parte de Lázaro | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ Robert Martinez

Lazaro was professional and great to work with! | Read Full Review

2/28/2025 12:00:00 AM | Google

★★★★★ RUBEN SIERRA

Me atendió Manuel Gonzalez excelente vendedor 10 de y 10 y el financista Frank Rosales excelente servicio y atención de parte de los 2 recomendados 100% | Read Full Review

2/27/2025 12:00:00 AM | Google

★★★★★ Fantashia H

awesome! i came in and got helped immediately. Angel and luisa helped me while i only had a couple minutes before i had to go to work ! | Read Full Review

2/27/2025 12:00:00 AM | Google

★★★★★ Chanara Newton

Bought my Jeep Compass here a year ago, came in today to get a oil change and I was very disappointed by the way I treated by the service department! The manager of Napleton could careless about his customers. I was told my issues where with the person who sold me the car not the dealership... ?????? The person who sold me car was aweso | Read Full Review

2/27/2025 12:00:00 AM | Google

★★★★★ Fernando Bayon

Second vehicle from the folks at Napelton. If you come looking for a new car ask for Keys, to make sure you leave with a new set of keys. | Read Full Review

2/25/2025 12:00:00 AM | Google

★★★★★ Pablo Alequin

| Read Full Review

2/25/2025 12:00:00 AM | Google

★★★★★ Matthew Karol

We had to make an emergency stop while vacationing in Florida. Angel in service took amazing care from the beginning. Sadly we had to extend our trip a week. Alex and Jose were in constant contact with our dealership back home in New Hampshire, with our extended warranty company, and with us. They provided us a vehicle to elimin | Read Full Review

2/25/2025 12:00:00 AM | Google

★★★★★ Manolo heroldiz Jiménez

| Read Full Review

2/25/2025 12:00:00 AM | Google

★★★★★ Ileana Zachelle

Julian went above and beyond to help me find my new Jeep! From the moment we walked in, he was patient, knowledgeable, and genuinely invested in making sure I found the perfect Jeep. He took the time to answer all my questions, explore different options, and ensure I felt confident in my decision. His dedication and professionalism m | Read Full Review

2/25/2025 12:00:00 AM | Google

★★★★★ Sebastian Echeverria

Anthony Keys assisted my sister with ease and excellence into buying her new car. Easy process that made the experience enjoyable. | Read Full Review

2/24/2025 12:00:00 AM | Google

★★★★★ Sarah Echeverria

Keys gave me the keys to my jeep lol! But I had an amazing experience with Anthony. He was very supportive and helpful! | Read Full Review

2/24/2025 12:00:00 AM | Google

★★★★★ Nick Segeritz

Edwin and Moe took great care of me and my new car! Would definitely recommend and go back in the future! | Read Full Review

2/24/2025 12:00:00 AM | Google

★★★★★ mariana garciga

Xavier, Frank, front desk and everyone was super sweet, great with negotiations and got me what I was looking for! | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Del Parrish

Edwin was simply amazing. He is simply the best salesman I have ever dealt with. I have been buying vehicles for 50 years and Edwin has been the best I have ever dealt with. He made the process painless ?? he was courteous professional and knowledgeable. There was no sales pitch or pressure. Edwin checked all the boxes of what you wan | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Yvette Burgos

Edwin Cabrera is great . Is one of my best expierience buying a car . My Husband is so happy and greatful . Edwin explained everything so good and we made great connection with him . I definitely will by my next car with him . I thank God that we find a great sales man. Very appreciative with his service . I recommend him 100 % . Ke | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Karlier Adorno

Muy agradecido con la atención y el servicio obtenido por Kevynn. Les garantizo que los ayudará con su compra. | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Jesus Martinez

El mejor de todos, muy agradecido por la ayuda . Muy sincero y honesto busquen a edwin Cabrera no se arrepentirán. | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Teddy Francisco

Excelente trato,recomiendo a Manuel gonzalez buena persona te ayuda bastante Excelente | Read Full Review

2/23/2025 12:00:00 AM | Google

★★★★★ Sonia Lopez

Anthony Keys, The best!!!!! Work with us on every step!! Thank you Anthony for all!! Thank you , Yobany Peralta for all your help, patience and human relations, we really appreciate it!! | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ robert nicolaas

Anthony Keys was the best he got us our Keys!?? | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ robert nicolaas

Anthony Keys was the best ever salesman and better friend! Also his GM Moe is great and they both took very good care of us! Once again Keys handed me our Keys! ?? | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ Bill K.

This dealership was great. I was on a family vacation and had driven from Massachusetts. My brand new jeep had broken down which was super stressful being 1,200 miles+ from home with a family vacation about to start and a broken down car. Rafael came to me right when I pulled up. He assured me they’d take care of everything and he pe | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ ruth Smith

Excelente atención. Gracias por dar la información que requerimos. Y poder comprar el vehículo que deseamos. | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ Jemuel Maysonet

Edwin took care of my family and helped us secure an amazing deal! | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ Brad Smith

Anthony Keys provided the least stressful car buying experience of my life. If you need a car give him a call. Not your stereotypical car sales guy. | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ Windsor

I just want to point out my guy Josh in service. He’s always gone above and beyond when it comes time for me to come in for my regularly services on the car. His attitude and professionalism are top tier along with his knowledge of the brand and service needed. He is up front about everything and will not try and go behind your back | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ King Sosa

Rafael Garcia-Contrerrs took care of me from start to finish, and kept me updated every step along the way. If you need anything in the service department, ask for him. He'll take care of you. | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ Alexander Romero

Excelente atención por del señor Lorenzo marrero Jeep Kissimmee, en todos los meses de servicio , hoy día hay personal de excelencia y calidad | Read Full Review

2/21/2025 12:00:00 AM | Google

★★★★★ yes man

| Read Full Review

2/20/2025 12:00:00 AM | Google

★★★★★ Jonathan Bowerman

Great experience and stayed late for me while I came in from out of town to finish a deal. Car was as described. John was a pleasure to work with. | Read Full Review

2/20/2025 12:00:00 AM | Google

★★★★★ Yean Carlos Padron

Excelente experiencia con Manuel González, cubrió todas nuestras expectativas, y lo más importante las necesidades. Lo recomiendo 100%, excelente profesional y mejor persona. Muchas gracias gente de Napleton!!! | Read Full Review

2/19/2025 12:00:00 AM | Google

★★★★★ Rodger La Rue

A+ service!!! | Read Full Review

2/19/2025 12:00:00 AM | Google

★★★★★ Bobby Cruz

John St Clair is the best salesperson I have ever met. Very professional and friendly. I recommend him 100%. | Read Full Review

2/19/2025 12:00:00 AM | Google

★★★★★ Andre Faleiros

Martin is the man completely different experience from all other dealerships! He worked with us and was friendly! | Read Full Review

2/19/2025 12:00:00 AM | Google

★★★★★ Armamdo Ramirez

Santiago did great | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Paula Curet

Lazaro did a great job letting me the issues and updates with my car. | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Derek Knost

Fast Turn Around. Lazaro was great. | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Sarai Martinez Lopez

“I recently had my Charger checked out at the service department. Rafael Garcia made it very easy through the process, great communication skills. Can’t Waite to test out the outcome. My vehicle was Serviced at Napleton’s Chrysler Dodge Jeep Ram excellent experience! | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Javier Perez

For me it was the ease of process and smoothness of the whole process service advisor Rafael Garcia-Contreras really keep me informed and provided an update on a daily basis. It was an awesome experience and kept me at ease throughout the entire time my truck was being repaired. Thanks NPCJDR team I really appreciate you guys!!! | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Shameeza Snith

"I had a fantastic experience at Napleton Chrysler Jeep Dodge Ram. John st.Clair was incredibly helpful and knowledgeable, and he made the whole car buying process smooth and stress-free. I felt like he was truly looking out for my best interests and got me a great deal on my new car.". He was very professional and extremely fast al | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Orlando Alexander

Excelente atención recomendado mil veces al Sr Martin brandt muy buen vendedor | Read Full Review

2/18/2025 12:00:00 AM | Google

★★★★★ Jean Paul Floreal

| Read Full Review

2/17/2025 12:00:00 AM | Google

★★★★★ Paulo Henrique

After visiting six different dealerships, I was exhausted from driving around until I met Javier Diaz at Napleton Kissimmee. His professionalism and kindness stood out immediately. Javier worked his magic on the numbers, and the deal made perfect sense. Thanks to his efforts, I was able to secure a fantastic deal on an Alfa Romeo, wh | Read Full Review

2/17/2025 12:00:00 AM | Google

★★★★★ Julio Patino

Napleton dealers are great. People are very good help you make the right decision for your purchase. Ricardo A was able to explain step by step the entire process and make me feel comfortable. Recommended to anyone 3 car purchased with Napleton in multiple states | Read Full Review

2/16/2025 12:00:00 AM | Google

★★★★★ alvin bryant

Josh at the service department kept me updated, and gave me the best customer service I’ve ever received while my car got a rim replacement!!!! | Read Full Review

2/16/2025 12:00:00 AM | Google

★★★★★ MJ Innovations

Lazaro Vargas was great with communication and with details Thank you Monica | Read Full Review

2/16/2025 12:00:00 AM | Google

★★★★★ Yohanna A. Contreras Meaury

Muy buena atención al cliente en el area de mantenimiento. Gracias a Lázaro por su atención. | Read Full Review

2/16/2025 12:00:00 AM | Google

★★★★★ Lucius George

Rafael dod an amazing job keeping in constant contact with me through out the whole process, and informed me when me vehicle was done. | Read Full Review

2/16/2025 12:00:00 AM | Google

★★★★★ morena flor

Fomos muito bem atendido pelo vendedor Martin Brandt. Ótimo negócio! | Read Full Review

2/15/2025 12:00:00 AM | Google

★★★★★ Tamara Green

My experience at Napleton was absolutely amazing! My salesman Anthony Keys was super patient and very knowledgeable. I appreciate his service! I would refer my family and friends over and over again! Thank you!! | Read Full Review

2/15/2025 12:00:00 AM | Google

★★★★★ gomezricardo gomezricardo

Grateful for Jonathan Gomez for helping my jeep and getting me back on the road | Read Full Review

2/15/2025 12:00:00 AM | Google

★★★★★ west nikita

Vinicius perfect job | Read Full Review

2/15/2025 12:00:00 AM | Google

★★★★★ Will Bennett

| Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Paul Brown Jr

| Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Brian Crosby

Jonathan did an amazing job of getting me in and having my car fixed while I was on vacation. | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Brianna Blair

I appreciate the kind and helpful staff that assisted me in getting my car serviced. Jonathan Gomez was very helpful in explaining everything going on with my car and willing to answer and questions I had. Thank you! | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ maria colon

Rafael was great ! Thank you for Your excellent service ! | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Kelly Rodriguez

I would like to say that I brought my vehicle in and from the start Rafael was the greatest and walked me through the process and my vehicle was done in a timely manner. I’d I could give him a 10 I would. Thank you Rafael for giving me the greatest service. I will be coming back to you for all my service needs AMAZING!!!!!!! | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ ERICK GARCIA

Lorenzo was outstanding, promote ahead of peers | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Jose Perez

Edwin Cabrera hizo lo que yo pense que era impossible, obtener un auto nuevo y sin credito. Estoy bien feliz ahora podre ayudar a mi madre a llevarla a sus citas ya que no teniamos auto hace mas de 5 anos bendiciones a todos los que me ayudaron | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Greg Pontoni

A huge thank you to Cory at Napleton for his outstanding help in purchasing my 2022 Jeep Renegade! He was always available to assist, even on his days off, and truly went above and beyond to support me throughout the process. His dedication and customer service made the entire experience smooth and stress-free. I highly recommend bot | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Sai King

Jose did an awesome job assisting me. 10/10 definitely would recommend. | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Jeffrey Sanchez

Lázaro El trato súper agradable y me resolvieron todo por lo que vine lo recomiendo ?? % | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Paul Watkins

Jose Williams customer service was great. Very knowledgeable. | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Amy L

Brought my Jeep in for an oil change and tire rotation and everyone was very helpful and Lorenzo provided wonderful service! | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Audrey Carty

Jonathan Gomez was superb. Very respectful and paid attention to details. | Read Full Review

2/14/2025 12:00:00 AM | Google

★★★★★ Anthony Watson

Lazarus did awesom | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Anthony Pagán

Lazaro great job great service | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Carlos

Service Representative Santiago Hernandez from napleton Kissimmee Jeep Dodge and Ram was very helpful, attentive, kept me updated thru the hole process and maintenance of my Challenger. Appreciate his professionalism and attention to detail. Job well done. | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Eric Jones

Lorenzo was great, provided excellent service, easy to contact if necessary. Deeply appreciated | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Angelo Cordova

Rafael thank you for a great customer service | Read Full Review

2/13/2025 12:00:00 AM | Google

★★★★★ Papi Chili

Moe, the general sales manager really nice and took good care of me I'm thankful to him. if your in the market or a vehicle, I recommend you go see Moe and Aaron at Napleton in Kissimmee! Wonder full staff | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Carol Tyree

Treated with respect from the service department. These people take good care of their customers Jose Williams and Santiago Hernandez were wonderful. I was treated with respect. I will definitely recommend anyone with a Chrysler to use Napleton Chrysler dodge jeep | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Fabian Cano

Great service Thanks Angel | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Robert Satterfield

I was skeptical of ram dealerships due to previous experience, but Napleton is on the ball. Rafael kept me informed every step of the way with text feels like I’m driving a new truck now I’m very impressed. | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Bryan Villavicencio

Lazaro and Maria great service with them. Thank you for the help. | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Juliana Lozano

I had a great experience getting my oil change, thanks to Jonathan! He was super helpful, made sure I felt comfortable, and provided excellent service from start to finish. His professionalism and friendly attitude really stood out, and I truly appreciated how well I was treated. If you’re looking for top-notch customer service, Jona | Read Full Review

2/12/2025 12:00:00 AM | Google

★★★★★ Edward López

Thanks Joshua, ?? ?? You are a great service advisor. ?? Best regards, Edward Lopez | Read Full Review

2/11/2025 12:00:00 AM | Google

★★★★★ Ashley Clark

Corey has been nothing short of amazing! He guided my husband and me through the entire car-buying process with patience and professionalism, ensuring we got the exact vehicle we wanted. He was kind, knowledgeable, and took the time to answer all of our questions thoroughly. We truly appreciate his dedication and excellent customer s | Read Full Review

2/11/2025 12:00:00 AM | Google

★★★★★ Eddie Nieves

Very nice place! CSR Luisa Gonzalez was awesome. Mr Jose Williams, from sales dpt, very accommodating, as well as Mr Lazaro Varas who kept me in the loop at all times! | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ Ri Guy

Overall a very pleasant experience. They worked with us in a slightly tricky situation to leave with the truck we wanted. Everyone was very pleasant and tentative. Javier was fantastic. Clean facility, lots of options. | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ uptothetime 23

Jeremy lopez was awesome customer service oriented .service advisor Rafael was knowledgeable and polite | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ Tomas Grateron

Excelente atención por parte de lazaro | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ Silvestre tavira

I visited many locations none made me feel like l was in the right place like this Napleton. Even thought the truck that I wanted was sold to someone else ( the fault was mine ) I still purchased a vehicle for my wife. Her overall experience was great. Many thanks to my salesman Mr Martin and his colleague the Brazilian young guy. Bo | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ Zay

Anthony key | Read Full Review

2/10/2025 12:00:00 AM | Google

★★★★★ Kyle Haak

The car buying experience I had at this location was absolutely phenomenal. I can’t thank John St Clair and Javier Diaz enough for their help! John made the entire process very smooth and was never pushy. Javier rode along with me during the test drive and was very professional and knowledgeable about every feature the car had. I fel | Read Full Review

2/8/2025 12:00:00 AM | Google

★★★★★ Michelle Langille - Sr. RSM

Anthony Keys was professional and exceptional in helping me trading my Mazda for a Jeep Wrangler Rubicon all the way from North Carolina! Would recommend him to anyone looking to buy a vehicle from Napleton CDJR! | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ Walter García

Edwim Cabreja me dio tremendo trato y es un buen vendedor. Se lo recomendaria a otros clientes. | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ tapiatim24

I had an amazing experience at Napleton thanks to Joshua! My warranty company was giving me a hard time, refusing to approve something that was clearly covered. Joshua went above and beyond, contacting them multiple times and making sure everything got straightened out. He genuinely worked to get me what I needed, rather than just br | Read Full Review

2/7/2025 12:00:00 AM | Cars.com

★★★★★ tapiatim24

I had an amazing experience at Napleton thanks to Joshua! My warranty company was giving me a hard time, refusing to approve something that was clearly covered. Joshua went above and beyond, contacting them multiple times and making sure everything got straightened out. He genuinely worked to get me what I needed, rather than just br | Read Full Review

2/7/2025 12:00:00 AM | DealerRater

★★★★★ Gina Travez

I arrived at the service department and was immediately ignored by employees who were busy chatting. When I walked inside, the lack of attention continued—I was told to wait in my car, only for someone to finally approach me and assume I was there for an oil change, which wasn’t the case. The overall attitude made it seem like they w | Read Full Review

2/7/2025 12:00:00 AM | Google

★★★★★ Kalvin Romero

DARCY ! Wow what a experience she has helped me get two vehicles with no hassle no run around very straight forward and honest, really one of the best experiences ive had purchasing a vehicle | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Karina Bharne

Vinnie was great! Very helpful when purchasing my vehicle. | Read Full Review

2/6/2025 12:00:00 AM | Google

★★★★★ Kissimmee DD

| Read Full Review

2/5/2025 12:00:00 AM | Google

★★★★★ KSolo

Jonathan.Gomez help me out, give me solutions when I needed options. I ended staying and getting my truck fixed and not taking it anywhere else. Got my truck back running great. I'll take my truck back to them again. Thanks Jonathan.Gomez for your help. | Read Full Review

2/5/2025 12:00:00 AM | Google

★★★★★ Andres Atxury

pesimo servicio, compramos una camioneta y 20 dias despues llamaron exigiendo la devolucion de la misma, con la amenaza de que si no se regresaba en 48 horas, iba a ser reportada como robada, el vehiculo que se entrego en parte de pago, fue recibido por un precio estupidamente bajo y para completar practicamente nos obligaron a compr | Read Full Review

2/5/2025 12:00:00 AM | Google

★★★★★ PEDRO Maysonet

| Read Full Review

2/4/2025 12:00:00 AM | Google

★★★★★ George Latorre

Edwin Cabreja is the best salesman I have met and he has always taken care of my family for the last 13years. | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ Pete Rock

Martin Brandt was attentive to our needs and was more than helpful in getting a car of our choice Great job! | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ Giselle Fernandez

I gave this place one star because you have to in order to be able to leave a review if not I would not be giving them anything a 0 this place have been the worst experience of my life with a car dealer EVERYONE is horrible in that place with no no costumer service. Don't count on any of the manager they don't even exist and Jose is | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ Alexis Valentin

Llamas para que te atiendan y te dejan en línea y no te atienden. En dos ocasiones . Que pena. Fue en el área de partes.Espero que mejoren el servicio. | Read Full Review

2/3/2025 12:00:00 AM | Google

★★★★★ Mike Groshon

Javier was fantastic. He was on top of every question or concern. I highly recommend comming in to see him. Yobany Peralta who is the finance manger was outstanding walking us through every process and incentive. I can not say how impressed with the whole dealership. A huge thanks to both of you for making my experience a fantastic o | Read Full Review

2/2/2025 12:00:00 AM | Google

★★★★★ Maria Nunez

El gerente general Moe, nos ayudó y encontró una solución para nuestra inconveniencia.Qué puedo decir! Qué gran equipo de administración proveniente de Luisa a cargo de ventas y José de servicio, se puede decir que realmente se preocupan por el servicio a sus clientes! Muchas gracias, Son un gran equipo en quien se puede confiar. | Read Full Review

2/1/2025 12:00:00 AM | Google

★★★★★ Pablo Izurieta

Too much better than before, nice and sweet attention, good job, better coffee ?? next time. | Read Full Review

2/1/2025 12:00:00 AM | Google

★★★★★ Wanda Martinez

| Read Full Review

2/1/2025 12:00:00 AM | Google

★★★★★ ??????? ???????

I recently purchased a car from Napleton Chrysler Jeep Dodge Ram off E Osceola Parkway, and I had an outstanding experience. From start to finish, the service was incredible. Moe, the General Manager, was fantastic—he provided all the details and was completely transparent about the numbers, which made the whole process smooth and st | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Jeanette Macall

I recently bought a 2025 Jeep Cherokee from this dealership and I couldn’t be more impressed!! From the moment I walked in, I felt welcomed and respected. As a single woman buying a car on my own, I was expecting the typical pressure to upsell, but instead, I was met with a team that genuinely listened to my needs. They took the time | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Aaron Robinson

Carlos was great and very attentive through the whole process, and I'm greatful to have worked with and him. | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Jay Velez

Sophia, Richard and Jovanny were excellent!! Thank you! | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Dwight Franjul

Sophia was amazing..would recommend when coming to this dealership ask for Sophia.. Also ask for Giovanni in finance .overall amazing experience | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ kalama lumpkins

Carlos was very pleasant and helpful through the whole process. He absolutely crushed it. | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Meliyah Lumpkins

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1/31/2025 12:00:00 AM | Google

★★★★★ kenneth de jesus

Gracias Santiago Hernández por buen servicio al cliente y siempre mantener al tanto con el jeep gracias | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Conociendo Y aprendiendo

Compré mi jeep gladiator y todo salió como esperaba. Los recomiendo 100% | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Von Penado

I will give the service department zero stars. I have called to find out about a part that was special ordered after what they called digital imaging to find out what's going on with it from the Service Advisor. I left messages with the Service Advisor and Text on two different texting systems. No reply back I go to the store to find | Read Full Review

1/31/2025 12:00:00 AM | Google

★★★★★ Nelmaris Torres

Thank you so Napleton Chrysler as well as Carlos Marrero and Frank Rosales! We were in and out very quickly. Very friendly staff. Will definitely be back. | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Julie Johnson

Alex Tilley was was wonderful to work with. He kept us informed throughout the process and made sure everything went smooth. He worked with our warranty company to get our transmission replaced and everything was done in around a week from diagnosis to repair. The driver, Francisco, who picked me up and drove me home was so nice a | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ The Lopez bonillas Family

No good ???? no help | Read Full Review

1/30/2025 12:00:00 AM | Google

★★★★★ Giampiero Modenesi

My experience was wonderful with service Santiago was extremely helpful and answered all my questions with my car | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Brayan Escudero

Excellent service by Jose on service 100% recommended | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Diego Blandon

Service is excellent guys always take care of my car and myself thank you | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Angel Santiago

Anthony Keys, he was a great salesman and someone to just chit chat with. Keys was able to give the keys to a new car. | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Melissa Santiago

Anthony was amazing. Great service. Definitely recommend to check him out. Keys gave me my keys . | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Keanna Ridley

Angel at services & the mechanics were awesome . Great communication . My Jeep was fixed within a couple days & it was supposed to be longer so very grateful it only took 2 days . Thank you ! | Read Full Review

1/29/2025 12:00:00 AM | Google

★★★★★ Kevin Holler

They were all very friendly and courteous. They were always asking us if we needed anything pointing out their well stocked waiting area. Not from the area, not knowing what to expect their service went above and beyond our expectations. | Read Full Review

1/28/2025 12:00:00 AM | Google

★★★★★ Rafael Alas

I been shopping around for a new vehicle type of mid side SUV. And I came to Napleton Jeep dealer in Kissimmee. The Sales Representative Martin. Was very helpful and very knowledgeable, the General manager and the service manager was right there with me and the time. They work like a real team, to make it happen for you. The deal | Read Full Review

1/28/2025 12:00:00 AM | Google

★★★★★ Brett Manahan

Service department was great! Alex was very helpful | Read Full Review

1/28/2025 12:00:00 AM | Google

★★★★★ Hector Padilla

Ryan great customer service | Read Full Review

1/28/2025 12:00:00 AM | Google

★★★★★ Jorge Perez

Good people nice services and fast without any concerns | Read Full Review

1/27/2025 12:00:00 AM | Google

★★★★★ Judy Mericle

Sophia and Mario were very professional and helpful throughout my car buying experience today! ! They made the process go smoothly and I would highly recommend getting a car here! I cant thank Sophia and Mario enought! | Read Full Review

1/27/2025 12:00:00 AM | Google

★★★★★ Gregory Corbly

I want to recognize John Sinclair and Ricky A for their professionalism. I left day before due to a listing misunderstanding. I was visually upset but John did his best. Next day Ricky called and we solved the issue. Both were pleasant and positive. They even sent someone to pick me up at my home. That takes review to “Over the Top” | Read Full Review

1/27/2025 12:00:00 AM | Google

★★★★★ Pablo Izurieta

Good services,Maria Colon,your one of the best. This has nothing to do with you ,but the coffee:not good at all. Good job,you're my sunshine star. | Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ Monique Poncio

Martin me atendeu muito bem | Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ Robert Asencio

Edit: I would also like to thank Mario in the Finance department for working all day to get me a bumper to bumper coverage on my truck, every one worked really hard and I’m super grateful! Edwin Cabreja was Great, got me into a truck when I couldn’t find financing anywhere else! Come and see him and get yourself into something now! | Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ Carin Saenz

Dani is always the one in charge when I take my jeep, he is very diligent and helpful. | Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ Alparslan Kosifoglu

| Read Full Review

1/26/2025 12:00:00 AM | Google

★★★★★ Eric M

Edwin was amazing. Helped with everything we needed and made sure the vehicle was ready to go. Thank you. | Read Full Review

1/25/2025 12:00:00 AM | Google

★★★★★ No

Bad, bad cars, bad people, bad service. Their cars are really in bad state. And try the car before buying. | Read Full Review

1/25/2025 12:00:00 AM | Cars.com

★★★★★ Rafa DeJesus

Fast service and friendly people. | Read Full Review

1/24/2025 12:00:00 AM | Google

★★★★★ Robert Asencio

Edwin Cabreja was Great, got me into a truck when I couldn’t find financing anywhere else! Come and see him and get yourself into something now! | Read Full Review

1/24/2025 12:00:00 AM | Google

★★★★★ MCKen3311 Daugherty (MCKen3311)

Santiago - Fantastic customer service o7 | Read Full Review

1/24/2025 12:00:00 AM | Google

★★★★★ Linda Kaufman

Alex was great. Got my air checked out asap. Will definitely recommend | Read Full Review

1/23/2025 12:00:00 AM | Google

★★★★★ Tomas Grateron

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1/23/2025 12:00:00 AM | Google

★★★★★ William Havers

Santiago is so awesome, I’m introducing him to my sister. Love him | Read Full Review

1/23/2025 12:00:00 AM | Google

★★★★★ Alvaro Cortes Valencia

Excelente servicio y atención por parte de Alex tillett | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ Luke Fardelmann

Edwin helped us a lot. Great customer service. He stayed late and worked with us through every step. Come check him out. | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ David Pollock

Santiago was great and took care of me | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ Susan Clippinger

Good job! | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ ben ellis

Alex is awesome. | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ Sandra Castillo

Excelente servicio ! Rápido y muy buena atención de Angel . | Read Full Review

1/22/2025 12:00:00 AM | Google

★★★★★ rayabreu1

My sons car had to be towed to the dealership since his car key fob stopped working and once there Jonathan Gomez our service advisor worked quickly to get the car in shop and get the issues resolved, thankfully he was able to resolve the problem quickly!! Great service A+ and knowledgeable techs…. | Read Full Review

1/21/2025 12:00:00 AM | Google

★★★★★ Alvin Funes

Santiago H. was extremely helpful. Took care of me every step of the way. Easy to communicate with and made process smooth with maintenance of my vehicle. | Read Full Review

1/21/2025 12:00:00 AM | Google

★★★★★ Awilda Archer

Alex is a magnificent service ?? | Read Full Review

1/20/2025 12:00:00 AM | Google

★★★★★ Daisy Garcia

Great service! Alex was amazing! Super quick service. | Read Full Review

1/20/2025 12:00:00 AM | Google

★★★★★ Reinaldo Cordero

| Read Full Review

1/20/2025 12:00:00 AM | Google

★★★★★ Michael Pena

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1/20/2025 12:00:00 AM | Google

★★★★★ George Fernandez

After having my jeep wrangler at Napleton there was a situation and the service manager Jose Williams reached out to me to talk about the issue. He went above and beyond after I left napleton to make things right. He called me a couple times to make sure I had a good customer service experience and I will be going back to him for my | Read Full Review

1/19/2025 12:00:00 AM | Google

★★★★★ Hiram Rodríguez

Thanks to Martin, very professional, I have my new RAM 1500, the whole team willing to help, this is an excellent dealer… I highly recommend it | Read Full Review

1/19/2025 12:00:00 AM | Google

★★★★★ Ronald Zambrano

I want to take a moment to commend Rafael Garcia for his exceptional service. From start to finish, Rafael went above and beyond to ensure everything was handled promptly and efficiently. He demonstrated professionalism, attention to detail, and a genuine commitment to meeting our needs. It’s rare to encounter someone so dedicated an | Read Full Review

1/19/2025 12:00:00 AM | Google

★★★★★ mario rodriguez

Alexander tillett It was very helpful, helping me through a smooth process. And also José the Service manager. Thank you. | Read Full Review

1/19/2025 12:00:00 AM | Google

★★★★★ Tiffany Sandoval

Alex was great, professional and very helpful with the service of my vehicle. | Read Full Review

1/19/2025 12:00:00 AM | Google

★★★★★ Karla Gonzalez

Highly recommend Martin. we appreciate your outstanding customer service to get our new Jeep 2025 Wrangler. Mario and Michael also provided excellent assistance. We highly recommend this car dealer without reservation. | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Regina’s Life

Alex was phenomenal! He updated me the entire time I waited for my car and kept me in the loop. His customer service was top notch!! Would definitely come back again because the level of service was fantastic! | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Mayra Reyes

Santiago was great! Thank you for being quick and professional with my service! | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Harry Vera

Great experience Super service AAAAAA+++++++ Santiago, The best | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Isabel De Leon

Excelente servicio?? from Santiago Hermandez | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Don Murati

Alex, was excellent. He was very professional and polite. He was quick to approx he me at the lane and took good care of me. The best service advisor by far. | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Jorge Vazquez

Alex was very pleasant and attentive. In addition, he had great communication in keeping me updated with the progress of my vehicle. | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ EDUARDO LOPEZ

Great customer service from santiago. Excellent experience would recommend them anytime . | Read Full Review

1/18/2025 12:00:00 AM | Google

★★★★★ Idalise perez

Alex was great! He provided efficient & seamless service! | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ E L

I would like to thank Ricky Anguino for his welcoming personality and all his support during my transaction at Napleton. The transaction was smooth, painless, and quick. | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Wilfredo Diaz

Santiago was great. Awesome customer service. | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ SONIA RODRIGUEZ

Excellent. Santiago | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Regina’s Life

Alex was phenomenal! He updated me the entire time I waited for my car and kept me in the look. His customer service was top notch!! Would definitely come back again because the level of service was fantastic! | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Jose Vargas

Awesome Service by Alex. Will definitely come back and I completely recommend it. | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Yudelka Cabrera

have to admit that my first impression of this dealership mistook me. Martin saw me and contacted me on the lot, and he handled nearly every aspect of my experience, ensuring that I was provided top-notch customer service. They walked me through one vehicle that I thought I really wanted, and they showed me a second vehicle that was | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Branden Joseph

Santiago was my service advisor on my 2019 jeep SRT and he was awesome and it was a quick experience . Very professional and knowledgeable. 10/10 service . | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ Raul Herrera

My service rep Rafael, was helpful, polite and most importantly he was Honest! | Read Full Review

1/17/2025 12:00:00 AM | Google

★★★★★ James Poore

Great service! Fast friendly! Santiago Hernandez is extremely honest and reliable. Definitely recommend Napleton South Orlando Chrysler. | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Raquel S. Ortiz

santiago was my service advisor he was exclient and great Communication will come back for my next service | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Daniel Perez

Ryan did an awesome job ! Even gave us a loaner car during service | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ forceesha walker

My service advisor Angel was professional and keep me informed the whole time I was here. Will be coming back | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Jose Pagan

Joshua did a amazing Job with every detail. Being such a Great help with guiding me and helping me fix the problem I had with my vehicle can’t complain about the service. Thank u guys | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Orlando Chaviano

Muy bien | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ J Marino

Ryan in service took good care of me! | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Yasiel Hernández

Angel in service was amazing, he was very informative and helpful throughout the whole process | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Carlos Pachon

Keys! exelente advisor, I recommend it 100% kind and very diligent. | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Andres Atxury

Anthony Keys is the best seller, great job | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Carlos Tapias

Excellent service, , 100% recommended Thank you so much Jose for your help | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Nancy Becker

Ryan was great, good guy | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ martin brandt

Thank you to Martin!! Frank, and Carlos for helping me to hace my new car and also offering me all the information that i needed to bit my new Jeep. Mi so happy Word new car!! Thank you so much! | Read Full Review

1/16/2025 12:00:00 AM | Google

★★★★★ Jorge Rodriguez

Worked with jose williams took care of my problem right away. Excellent service very pleased. | Read Full Review

1/13/2025 12:00:00 AM | Google

★★★★★ Elizabeth Stanley

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1/13/2025 12:00:00 AM | Google

★★★★★ LJ L

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1/13/2025 12:00:00 AM | Google

★★★★★ Jazlynn Booker

Service is horrible, attitude of workers and staff are super unwelcoming, have a hard time getting back to you, have a hard time giving you a loner vehicle when having your vehicle for over a week, no updates on your car unless you harass them about it when it’s in their care, this wasn’t the first time I’ve had a horrible experience | Read Full Review

1/13/2025 12:00:00 AM | Google

★★★★★ gerardo ortega

Excellent service | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ Cindi DeVries

Ricky was great, very helpful and knowledgeable, awesome experience | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ Lucas

Service advisor Jonathan Gomez was great help. Came in for service and was in and out in a timely manner. Highly recommend him as an advisor | Read Full Review

1/11/2025 12:00:00 AM | Google

★★★★★ steven fournier

Edwin Cabreja very good sales person ... drove all the way from dothan alabama | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Shawn K

Rafael in service is the man to see. I went in not knowing this dealership. Had a bad experience at a non dodge Chrysler dealer many many years back and always hesitated to take my car anywhere. These guys are professionals and are very careful with your car. Rafael put my mind to ease and always contacted me with updates along the | Read Full Review

1/10/2025 12:00:00 AM | Google

★★★★★ Victor Sanchez

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1/10/2025 12:00:00 AM | Google

★★★★★ Charlie Lyles

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1/10/2025 12:00:00 AM | Google

★★★★★ Eduardo Marquez

Pésimo servicio, 8 días para culminar la labor del liqueo del refrigerante, no responden no dan seguimiento al cliente cuando contacta y pregunta cómo va la reparación, al final entregan el auto todo sucio de grasa exterior. No lo recomiendo | Read Full Review

1/9/2025 12:00:00 AM | Google

★★★★★ Shahidul Ahmed

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1/8/2025 12:00:00 AM | Google

★★★★★ Elon Musk

Thanks for the help! Josh and Jose were fantastic helped me service my car and fix every other issue I had. Thanks guys!! | Read Full Review

1/8/2025 12:00:00 AM | Google

★★★★★ Alma Velez

I am very happy with the treatment I received from Darcy Sophia & John. thank you Napleton! | Read Full Review

1/6/2025 12:00:00 AM | Google

★★★★★ Fares Aboukoura

Joshua Rodriguez helped me a lot buy my dream car. He was very transparent and professional. 10/10 would buy a car from him again! Thanks Joshua! | Read Full Review

1/2/2025 12:00:00 AM | Google

★★★★★ Kiara Melo

Anthony Keys was our sales rep, he made the entire process simple, fun, and easy. Mazing service, he was truly made for this job. 10/10! ?? | Read Full Review

1/1/2025 12:00:00 AM | Google

★★★★★ Angela Mercedes

Recently had my car serviced here for the Start stop battery, clogged front windshield washer nozzles, and control arm issues. $7,000 and almost 2 weeks later I got my car back from them. While driving home I noticed the start stop still giving me the same error as it was when it went into the shop. I messaged my service advisor Jona | Read Full Review

1/1/2025 12:00:00 AM | Google

★★★★★ Hilman Rodriguez

The servixe was incredible, I Came in to sell my car and Joshua Rodriguez gave me the fair price I asked for. | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Nikki Moon

Nicole Hidalgo was our Salesperson. She was very approachable and easy to work with which took the stress out of this car buying experience. We would definitely come back to see her for another purchase in the future. | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Andrea Kendall

Gracias Martín y Javier! La mejor atención y ayuda que pudimos recibir. Hacen lo que sea por ayudarlos a conseguir su carro soñando! | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Mike Rex

Anthony Keys is the best! Helped every step of the way. Awesome customer service! Will absolutely be buying from him again! | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Emily Nicoli

We scheduled an appointment on 12/23 to purchase a a 2025 Chrysler Pacifica on 12/26, giving the dealership plenty of notice to have the vehicle ready. Despite this, our experience was extremely disappointing. It took 6-7 HOURS to complete the purchase. The paperwork was messed up three times, even after my husband pointed out the er | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Topuz Topuz

After just signing the paperwork, I went home to review what I had signed. I specifically told the salesperson to finance with my bank, but when I reviewed the buyer’s order and contract, I realized they completely ignored my instructions. Instead, they financed through someone else, leaving me stuck with a ridiculous interest rate. | Read Full Review

12/30/2024 12:00:00 AM | Google

★★★★★ Helena Smith

I had an amazing experience with Anthony keys and I was able to get into a beautiful car! | Read Full Review

12/29/2024 12:00:00 AM | Google

★★★★★ Sonia Lopez

Anthony, Joshua, John, Frank, The best!!!!! | Read Full Review

12/29/2024 12:00:00 AM | Google

★★★★★ Damaris Hendrix

Wonderful experience! Thank you to Darcy for her patience and kindness. From her friendly greeting to answering all of my questions. Thank you to John for helping make the finance part so easy and sharing some great tips! It was the experience I prayed for! Thank you! | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Donald Clervoyant

I got my Jeep back about week ago and i have to say thank you to Napleton team.Special thanks to Brian Hessler for jumping over and make a special follow up on my request.Maria my service rep was outstanding with the communication.John from service was great.The whole experience was way different.My car was fixed and i have no issue | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Manuel Vergara

After going through a lot of work in many dealers in Florida, we found the perfect place to buy the car. The saleswoman Luisa Gonzalez is excellent and very professional, as is her finance partner. We recommend this dealer if you want to buy a car where seriousness and professionalism prevail. | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Mayela Rodriguez

El señor Martin Brand me atendió de maravilla, me dio un buen insight, fue gracioso, coming back very soon | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ eimy cuicas

Excelente experiencia y servicios prestados me atendió Martín Brandt muy amable, buena atención, presta un servicios excelente gracias…! | Read Full Review

12/28/2024 12:00:00 AM | Google

★★★★★ Gabriel Bittar Pacheco

Vinicius is definitely the salesman you have to look for! Very nice guy, professional, and with a huge knowledge about new and used cars! Had a great time with him | Read Full Review

12/27/2024 12:00:00 AM | Google

★★★★★ 407 Performance LLC

Santiago helped me clear the codes on my car. Amazing service | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ Luis Vazquez

Very helpful and curious thank you. | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ bryan castillo

We had a great experience with Carlos Marrero. He was excellent, answering all our questions and presenting multiple options. We came in for a trade, and while the process took a little longer, Carlos and Luisa were patient and helped us find an affordable truck that met our needs. | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ Paul Fabrizio

Terrible experience for vehicle service. Brought my truck in on 12/26 and took 3.5 hours for oil change. Excuses the lift broke and had to be repaired.thwy has to run fleet service for approval. I was cancelled out before as they scheduled me before Christmas and shop closed early. Called twice to make sure they accepted feet servic | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ Frank Buschbeck

Terrible service, once they sell you the car they won’t care about you anymore. | Read Full Review

12/26/2024 12:00:00 AM | Google

★★★★★ Sam Morel

Darcy and John were a great help. My wife and I came in, were shown the car we wanted to see and were able to start the paperwork almost immediately. Very clear, very straight forward, and so friendly. We really appreciated how smooth the process was. | Read Full Review

12/23/2024 12:00:00 AM | Google

★★★★★ hackoooperplays

Absolutely amazing experience, Joshua was a big help and was amazing, made everything an enjoyable experience | Read Full Review

12/23/2024 12:00:00 AM | Google

★★★★★ Joyce Davis

Darcy and John were amazing!!! They made what is normally a dreaded experience exceptional. I highly recommend this dealership, but more specifically Darcy. The care and consideration she demonstrated is rare in the sales industry. | Read Full Review

12/22/2024 12:00:00 AM | Google

★★★★★ jack hennessee jr

Not to be trusted! | Read Full Review

12/22/2024 12:00:00 AM | Google

★★★★★ Maydalis Rivero (Rivero)

Estoy súper complacida con Kyle , me atendió muy bien , es muy amable , carismático y atento Muchas gracias por el servicio | Read Full Review

12/21/2024 12:00:00 AM | Google

★★★★★ Preston Clayter

Anthony Keys was very helpful with my purchase of another vehicle. | Read Full Review

12/21/2024 12:00:00 AM | Google

★★★★★ Topuz Topuz

Rick and Shannon were absolutely amazing in helping me achieve my dream of owning the perfect car. Their professionalism, kindness, and genuine care made the entire process smooth and enjoyable. Lovely people who truly go above and beyond for their customers. Thank you both for making this dream come true! | Read Full Review

12/21/2024 12:00:00 AM | Google

★★★★★ S W Thomas

I don't blame Santiago. I blame his manager. I blame the GM. Five days you had my truck. Five days I called. Five days I never once got through. Five days I never got a call back. I paid $168 to get the truck towed to Napleton. Finally, I rented a truck and drove there to see Santiago standing at his computer with no other cu | Read Full Review

12/21/2024 12:00:00 AM | Google

★★★★★ Cisco Salcedo

Great service. Maria was great. | Read Full Review

12/20/2024 12:00:00 AM | Google

★★★★★ Bridgette&Clif Kelley

Anthony Keys was great today! I messed up on my loan amount and he and the team worked so hard to help us out! Love Napleton Dodge Jeep Kissimmee!! | Read Full Review

12/19/2024 12:00:00 AM | Google

★★★★★ Mason L

Dealer experiences always range from place to place but at the end of the day it is by far the staff that makes the biggest difference. In my latest experience with a Jeep recall I had the extreme pleasure of having Larry as my service advisor. Even though the vehicle had to stay several days for the service I received prompt updates | Read Full Review

12/19/2024 12:00:00 AM | Google

★★★★★ dario guzman

Excelente atención por parte de los señores Edwin Cabreja y Walter Alvarez los recomiendo. Muchas Gracias. | Read Full Review

12/18/2024 12:00:00 AM | Google

★★★★★ Jimmie Simmons

I had a terrible experience with KIA a few days prior and when I came here I had low expectations, but Anthony Keys changed the game and went above and beyond for me. Not only did he go above in beyond in answering my questions and solving any issues but he worked tirelessly until he had a deal I was happy with in the vehicle I wante | Read Full Review

12/17/2024 12:00:00 AM | Google

★★★★★ Mary Sill

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12/17/2024 12:00:00 AM | Google

★★★★★ Bryan Gill

Darcy was absolutely incredible in getting me where I needed for a new car. And Mike assisted her in sending me home with a dream car. Cannot highly recommend her enough! | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Rudy Dickerson

Shannon was amazing very friendly and professional I’d buy all my cars from her if I could. Wonderful experience! | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Julia Beltran

Excelente, experiencia, Servicio Luisa nos ayudó mucho y su mánager Michael. | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Ray White

Very professional location. But… be prepared to sometimes fight them when you need your vehicle repaired by them. They seem slow and not forthcoming with information on the repair or the repair time estimate. | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Dillion Patel

After dealing with Meagan, I will never, ever buy anything from this dealership again! | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Jorge Rodriguez

WORST DEALERSHIP IN KISSIMMEE!! I Have buissness in the area and regret everytime i take my car to get serviced on. They tell you they will work on your car a certain day and when the day comes they give you a diffrent day. My car has been in this place for months at a time and they dont care. Jonathan Gomez bro what is your job the | Read Full Review

12/16/2024 12:00:00 AM | Google

★★★★★ Tiffani Davis

Edwin Cabreja - Sales Rep helped us with purchasing our new to us vehicle - Cadillac. Process with him was smooth and seamless and he was easy to work with. | Read Full Review

12/14/2024 12:00:00 AM | Google

★★★★★ Alnaldo Gonzalez

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12/13/2024 12:00:00 AM | Google

★★★★★ kennedi freeman

Anthony was outstanding!! He was very engaged and not pushy at all. Would recommend!! | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ Shelby Medley

Anthony was great! He was very professional and easy to work with! I would highly recommend him if you are in the market for a new car!!! | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ Canaan Myers

Anthony was very helpful! He helped me find my dream car & I would recommend him to anyone in the market for a car! | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ Kelsey Sisk

So Keys sold us a car & the entire process was a breeze! Even the communication before arriving to the dealership was outstanding! Thanks Keys | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ Johnny Abreu

Edwin cabreja buenas atenciones el servicio al cliente excente estoy muy complacido gracias | Read Full Review

12/13/2024 12:00:00 AM | Google

★★★★★ ruddy orti

Great customer service, very friendly and helpful staff, and a positive buying experience. The entire process was efficient and convenient. I enjoyed the sales experience and I've never said that before! Lol thank you Darcy and Javier for all your help ?? "The finance guy provided amazing customer service forgot his name but thank yo | Read Full Review

12/11/2024 12:00:00 AM | Google

★★★★★ Rob Jones

My wife and I truly appreciated the no pressure service Mr. Keys gave us. America need more people like him to come forward. | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Evelyn Beltrani

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12/10/2024 12:00:00 AM | Google

★★★★★ jerome

Well taken care of, keep doing what you do Larry | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Ronald Silva

Anthony Keys this guy was great. Just purchased a car with him. Thank u Keys! | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Carolina Choqueti

Very great service! Just purchased a car with Anthony Keys. Great customer service. Appreciate it! ?? | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Kerstin

My mother and I went December 7th to get another car fixed which didn’t work out and Darcy, Moe and Megan did so well working with my mom and I to fix things, that we went home with a better and wonderful new car! Thanks y'all so much for helping us out!! Y'all did awesome for us. | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ Champaigne Nicole

Edwin and Anthony took amazing care of us and helped my boyfriend find the perfect car for him. Thank you for such wonderful care and attention to detail. | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ A Meatball

Edwin and Anthony in sale really took good care of us! | Read Full Review

12/10/2024 12:00:00 AM | Google

★★★★★ daniel garcia

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12/9/2024 12:00:00 AM | Google

★★★★★ danny ochoa

Today I can say I had the WORST service I ever experienced in my life . I made an appointment for oil change and I when I came I ask the porter up front about how long it would take to get the oil change they told me that it was about 2-3 hrs , so I told them that I understand but I can’t wait that long so I need to change my appoint | Read Full Review

12/9/2024 12:00:00 AM | Google

★★★★★ Chase Carlson

We first reached out to Napleton and were put in contact with our sales agent, Cory Whitney. He has been so helpful and knowledgeable since the beginning. He handled our barrage of questions with care and attention to detail. He went above and beyond the expected service. If you have the chance to work with Cory, you will be very wel | Read Full Review

12/8/2024 12:00:00 AM | Google

★★★★★ Traci Negron

Hands down the best car buying experience I’ve ever had! My sales guy Carlos was awesome, from start to finish he made sure I was taken care of and I love my new car! | Read Full Review

12/8/2024 12:00:00 AM | Google

★★★★★ David Roberts

John and Shannon were very helpful in helping us pick out our truck. They made the entire process quick and easy. | Read Full Review

12/7/2024 12:00:00 AM | Google

★★★★★ George Conklin

Javier and Anthony was very great waa very smooth ?? | Read Full Review

12/7/2024 12:00:00 AM | Google

★★★★★ Steven Baker

Great experience today at Napleton. Cory helped me negotiate a great deal. He and Mario from financing had me in and out in a flash. | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ Maria Roberts

Came in trade my 2019 Dodge up had little faith in my situation but the Great lord delivered Mr Anthony keys and was introduced too and boy did the Great and mighty King delivered , I walk out 0% down low financing and a great Hyundai . Check out Great doge and ram .On Osceola park wayyyy. | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ Javier. Vega

Muy agradecido con Luisa fue la vendedora que solucionó la compra de mi vehículo Chrysler pacífica 2024 muchas gracias | Read Full Review

12/6/2024 12:00:00 AM | Google

★★★★★ Glenn Teller

Edwin Cabreja Sales Rep / Moe General Manager, help me today and did an excellent job? I really appreciate the great service. I get here at napleton's on oscarla Parkway in kissime. It's always a pleasure.Thank you glenn | Read Full Review

12/5/2024 12:00:00 AM | Google

★★★★★ Christina Reichhart

Anthony Keys helped me get a vehicle and I am happy with his service. I told him about my situation. He was able to deal with me through the phone because I was unable to get to the dealership at the time. I’m glad he was able to do so and kept in contact with me throughout the process. I’ve gone other places and didn’t even hear bac | Read Full Review

12/4/2024 12:00:00 AM | Google

★★★★★ Mark Hout

John was great & transparent! Very professional and quick. The place to go!! | Read Full Review

12/4/2024 12:00:00 AM | Google

★★★★★ Lisa Yi

Had our 2014 Wrangler serviced. Larry, Service Advisor, was very friendly and helpful. He took the time to understand our concerns and guides us through his recommended service options and kept us informed of the progress. Larry was very nice to work with. | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ John '

Took my 2022 Wrangler in for its second Jeep Wave service. Larry, Service Advisor, took the time to understand my needs and helped ensure the visit went very smoothly. Would highly recommend Larry. Thank you! | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Papi Chili

Aaron the general sales manager really nice and took good care of me I'm thankful to him. if your in the market or a vehicle, I recommend you go see Aaron and Cory at Napleton in Kissimmee! | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Pedro Ortiz

Edwin Cabreja Has been my salesman on numerous purchases between myself, family, friends and now finished purchase of company vehicle He has always been straight with me and the dealership best interest. I look forward to continue to work with Edwin and Napleton’s Kissimmee on future purchases | Read Full Review

12/3/2024 12:00:00 AM | Google

★★★★★ Lexi Smith

Corey’s one of the best to work with. He’s a genuine person that is trying to do best for his customers. | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ Austin Ledsome

Great experience, Corey was very helpful and made the experience very easy. | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ Donald Clervoyant

Why is so hard to communicate with service? why service can't be consistent ? no follow up? i took my car to service and i used to like this place and deal with Jeremy Lopez that used to follow up better than my previous service rep.I work in customer and i understand how tough can be sometimes but i think follow up is the most impo | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ olivia kalo

Jen and the Napelton Clermont team sold me a Lemon and have done nothing about it! I financed a brand new 2024 Jeep Grand Cherokee back in February of 2024. Jen was my sale women. She insisted I leave with the vehicle at 11:30 PM when there was no one there to do the final vehicle walk though, give the car a wash, etc. Not even a we | Read Full Review

12/2/2024 12:00:00 AM | Google

★★★★★ Biglup reyna

Darcy , Martin , and Aaron the manager were great ?? | Read Full Review

12/1/2024 12:00:00 AM | Google

★★★★★ Michael Pillado

Great experience with Edwin Cabreja!! | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Angel Yester

Edwin cabrera excelente trato gracia | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Jeff Scherer

Ricky—my hero. Thank you for making this easy and enjoyable. Moe, you aren’t half bad—thank you both for everything, I appreciate you BOTH. | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Nick Riccardo

Tracie in service is awesome! | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ swervo!

First of all I want to say SALUTE TO YOU KYLE! I did not expect walking into this dealership and getting a car. Was going to help a friend with checking out a car and just asked a question and next thing you know I’m out the door with a monster deal! I appreciate the service, I appreciate the help from Kyle & yeah now I’m cruising th | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Shaun Martinez

Larry wryeza is one of the best customer service he helps in the best way he can he’s very trust worthy and reliable funny and awesome person to talk to while you wait on your vehicle I recommend him 1000% outta 10% | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Tecc Man

Larry wryeza is one of the best dodge servixe customer service he helps in the best way he can he’s very trust worthy and reliable fantastic service | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Enrique Sosa

Corry was awesome , he dealt with my craziness . Thanks for the help! | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Chassitie Nolte-Jackson

John was super nice and helped us through everything! | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Miranda Figueredo

I had an excellent experience working with Kyle when purchasing my car. From the moment I walked in, Kyle was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and preferences, helping me find the perfect car for my budget. The entire process was smooth, and I never felt pressured to make | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Robin Jackson

Was so nice | Read Full Review

11/30/2024 12:00:00 AM | Google

★★★★★ Keishon Martin

I recently came a brought a car from here a couple weeks ago. Everything went absolutely perfect Mr.keys was very respectful and professional and help us to every car we looked because we’re a little picky on the color. | Read Full Review

11/27/2024 12:00:00 AM | Google

★★★★★ E D

T. Larry took the time to listen and helped get vehicle services done. Answered all questions about services provided. Thank you!! | Read Full Review

11/27/2024 12:00:00 AM | Google

★★★★★ Chef Elmer Nieves PartyChef

Excelent experience. Kyle has a great customer service. Taking his time for the client and making sure that we were making the right decision for the right car. You need to ask for him when you get there. Great personality and you can feel the passion he has for what he does. Hi is my new car salesman. If I need a new car or any of m | Read Full Review