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Napleton

Napleton's South Orlando Chrysler-Jeep-Dodge

★★★★★(1599)read reviews
1460 E Osceola Pkwy, Kissimmee, FL 34744
(407) 624-4362 Ask About Our Service Specials!
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Coupons

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    Save on Brake Pad or Shoe Replacement! Click for details!
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    Save on a 36-Month Battery! Click for details!
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    Service Your Vehicle with Savings on a Multi-Point Inspection
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    Save on Wheel Balances and Tire Rotations!
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    Service and Parts Special Click for details!
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    Get a $25 Gift Card With a Pennzoil Platinum® Full Synthetic Motor Oil Change
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    $15 Off Mopar Battery Replacement
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    2 Full-Synthetic Oil Changes for $100
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    $15 Off a Premium Synthetic Oil Change
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    15% OFF All Available Accessories and Peformance Parts
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    Get up to a $50 Discount on ServiceClick for Details
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    Tire Price Match Guarantee: Find a Better Price? We'll match it! See dealer for details
  • VIEW
    Tire Rebates For a Limited Time click here for details

Map & Directions

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Service Hours

Mon: 07:00 am - 07:00 pmTues: 07:00 am - 07:00 pmWed: 07:00 am - 07:00 pmThur: 07:00 am - 07:00 pmFri: 07:00 am - 07:00 pmSat: 07:30 am - 05:00 pmSun: Closed
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Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians
Stick with the Specialists!
Napleton's South Orlando Chrysler-Jeep-Dodge is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs.

Call us today at (407) 624-4362 !
Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs:
  • - Oil change
  • - Multi-point vehicle inspection
  • - New tires
  • - Brake service
  • - Tire rotation
  • - And much more!
Click the view coupons link below for current service specials, oil change coupons, tire rebates and other money-saving offers.
Call Today (407) 624-4362!

Napleton's South Orlando Chrysler-Jeep-Dodge is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Call Napleton's South Orlando Chrysler-Jeep-Dodge today at (407) 624-4362 to learn more

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Customer Reviews

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  • ★★★★★ Jordan Taylor
    Brandon Thomas helped my father and I, get me my very own first car. He is very knowledgeable and kind. Thank you | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ kara childress
    Brandon Thomas was amazing! He sold me my favorite dream car! | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Reyes Cruz
    Santiago Hernandez is a great service advisor with an outstanding customer service. Kept me appraised of the status of my vehicle and recomendations | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Alex Pastrana
    Si far great | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Raymond Custer
    Thank you to the Devil Dog Dennis Melendez for helping my wife find the jeep of her dreams. Semper Fi! | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Sokchivy Lay
    Dennis was just awesome. Thank you for my new jeep Napleton!! | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Mark B
    I had an issue where the work that I requested didn’t get completed. I didn’t realize it until I got home and looked at the receipt. I called back to my service advisor, Santiago, and he quickly passed on to the service department manager who between the two, made arrangements to get everything taken care of and was able to compensat | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    Mr. Santiago Hernandez was very diligent and Professional!! Excellent service!! | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Karen Tirado
    Un buen servicio. Todos son muy amables y te atienden con profesionalismo. Gracias 10/10 | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Bobby
    Samantha was great getting me my Range Rover. I can’t wait for it to arrive! Samantha has great service. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ daisy quezada
    Santiago Hernandez | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Dominique Dennis
    THANK YOU, JOHN ST. CLAIR, III! My recent experience at Napleton in Kissimmee was best in class. All due to one exclusive individual who cared for my experience end to end directly with concierge level service, honest, reasonable and an active listener. John owned it from the start! His communication was professional and personable. | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Rafael
    Jonathan and Samantha helped me get into a new truck with all the features I wanted and some extra bonus features. I highly recommend working with them when you’re ever interested in getting into a new vehicle! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ G R.O.
    Service was outstanding today. Extra kudos to Santiago Hernandez for taking great care of me!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Olarte
    Excelente servicio! Gran atención con el vendedor Jessner López, Veníamos por uno y nos llevamos dos ????! Muchas gracias de verdad Super recomendados!! Napleton-Kissimmee????? | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Edssel Delgado
    Los recomiendo 1000% , vine a ver y tenía dudas pero el vendedor Jessner me ayudó con todo, me ayudó con mis pagos! Movio cielo y tierra para hacer todo como lo quería ! La atención fue buenisima ! En dos semanas mi amigo y yo compramos par de jeep ?????? | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Saumara Martínez
    Más que feliz con mi nuevo auto ,el cual Martín y Juan trabajaron incansablemente para poder llevarlo ,excelente servicio excelente equipo de trabajo más q recomendadossssssss | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Catherine Ferrer
    Santiago Hernandez was very attentive and helpful. He makes sure my vehicle needs was completed on time. Highly recommended. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Taurino Belliard Jr.
    Santiago was awesome! Great customer service ?? | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Alfonso Scurry
    Brought my 2021 Gladiator in for Corrosion and Santiago got me right in. And took care of me!! Tge Service at this place has really turned around!! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Juan David
    The service department is full of scammers and liars. I bought the 2 yr oil change package that included 4 services which I only used 1 but since I had to sell the vehicle I wanted to transfer the package to the new vehicle, pretty straightforward right? Well, it seems that their admin staff lack of common sense and they denied this | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Valle
    Great service Santiago Hernandez was very helpful and communicative about my truck service | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ keilly lopez
    Santiago excelente servicio al cliente mil gracias | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Yudelka Cabrera
    I can't express the frustration that I have writing this review. I wish I could be able to give negative stars on here. Since I can't, I am going to verbalize it. Here it goes, -5 starts for you Napleton Kissimmee, and to the Service department only. Everyone else has tried to help. But I feel I have been robbed blind on this car dea | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Lalita Samuel
    Santiago is the best .his customer service is awesome. He listen to your car issues and try his best to get it resolved..He is good at his job .he goes above and beyond . He's management material. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ justin snodgrass
    Santiago was super helpful, friendly, and with service like this I will be back and refer anyone I know | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Tima K
    Had a great experience with my purchase, Cory and Vinny were super helpful | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Kuluipa Asylymbekova
    Vinny and Corey were helpful and everything was super fast | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Julio Pretell
    Excellent service | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ charlotte mairs
    This is the best dealership I have had the experience of working with. My sales person Cory is the best. I highly recommend buying from Napleton CDJR and Cory. No pressure sales! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Janis Simmons
    Santiago hernandez took great care of me in service | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Francisco Sanchez
    Buena atención excelente persona y vendedor comprometido con su trabajo que el cliente como se vayan siempre contentos y con todo claro | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Monica Sanchez
    Tenemos nuestra nueva RAM la atención fue de inmediato sin espera!! El personal excelente en especial nuestro vendedor MARTIN BRANDT, no duden en buscarlo con el salen con su carro nuevo. Está capacitado y te indica cuál es tu mejor opción!! Es una persona totalmente profesional y hace todo lo posible para que te lleves tu auto nuevo | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Lisbeth Hernandez
    Fuimos atendidos por el Sr. Edwin Cabreja; quiero acotar que es exelente vendedor, sobretodo una persona transparente y sincera que son cualidades que buscamos cuando queremos comprar un carro; le agradecemos su valiosa colaboración al buscarnos y luchar por mejorar nuestra primera oferta; lo recomendamos 100% | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Crisam
    Edwin Cabreja helped me buy a car, he went beyond the line and got me the best deal, I really recommend it | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ patsy peebles
    Cynthia was the band est at her job and wheni buy another vehicle i will surely ask for her thank you for a great job | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Torres
    Wow, what can I say? I’ve been in this area for more than 35 years and bought not one not two but more than three cars at this dealership throughout the years and today I had a really bad experience wanting to buy a car that Is A 2016 Audi with 78,000 miles for 15,500. I Offered 14,500 cash mind you the car is nine years old ….. and | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Lucido
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Michele Millings
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Ms Michelle
    | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Lyking
    Santiago and Rafael were great help. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Dustin Wells
    Yobany was quick and professional. A real pleasure to work with. | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Brian Kline
    Purchased a used car today. John St. Clair was great through the entire process. He provided pictures and video and answered all my questions prior to me ever stepping foot in the dealership. When we agreed on the car purchase, John had all the paperwork ready to sign and the car prepped when I arrived. It was the best experience I h | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Reborn_acee
    Santiago & Joshua great guys, easy to work with & quick service | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Altoro
    Cool workers there. Could use a bigger selection of Jeeps and a cool curb display like climbing a boulder or mountain, but I got what I was looking for | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Christian Arena
    A couple months ago I bought a 2018 Audi S5 from this dealer and Kyle was my Salesman. He just started so I wont knock him. But, him and or managers misunderstood the structure of the deal. They set the trade in with money down wrong (due to me wanting a check written back to me and not wanting to use full trade amount). Its a little | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Lavender
    We were really looking forward to buying a particular car and set up an appointment to test drive first thing in the morning. When we got there we were informed that the car was not there because it was getting serviced for a recall, even though there was no recall listed on the Carfax. We asked why they scheduled a test drive when | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Eugenio Martinez
    Muy buen servicing y sore todo me ayudo a busbar buen n vehicular y muy servicing y am le y todo fue de grattis.... | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Nest Access
    Santiago, tremendous customer service | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Alfonzo
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Ally Annear
    Edwin was the best and so helpful! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Phillips
    COREY helped us out here at CDJ and the process was smooth as can be. In and out with a brand new Tesla for the lady ! | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Frank Rivera
    Napleton Kissimmee finally has great customer service with people like Larry who makes it a pleasant experience and goes out of her way to see that you the customer are taking care of . I personally had a friendly experience with Larry. | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Zwegat
    Google maps sucks I have never been here before. Not knocking the place because I have no idea how the facility is at all. | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ André Jack
    Great service, excellent professionals. Look for Edwin Crabeja, Yobani and Michael Bender from financial department they’re awesome. I needed them to get a part for my Mercedes Benz GLC 300 Coupe that was missing (nothing major) and they got me the original from Mercedes in a couple of days. Not to mention that I got a great deal. St | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Chianeva George
    If you are in the market for a vehicle, go and see Cory! He was the absolute best. He took great care of us. Despite his beliefs on Steph Curry being the GOAT, he is extremely knowledgeable and his level of service is exemplary! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Yojana Vald
    Santiago muy buen servicio | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Solange Rosales Conti
    Santiago Hernández me atendió excelente. Fue muy rápido y muy buen servicio!!! Gracias!!! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ D diaz
    Mucha gracias a Martin Brandt por el gran servision me dio hoy, me contestó todo mis preguntas y me ayudó a entender la compra que estaba realizando, y mucha gracias a todos los empleados por e servision | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Mike E
    Watch yourselves when dealing with their sales department. Bought a vehicle, things were fine, signed documents etc. When I got into it to drive off the lot, noticed obvious scratches in the paint that I didn’t notice before; I brought these up and they said they’d take care of it, just bring the car back later and they’d give me a | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Zelaya
    Samantha has been so professional she was very helpful through all my process she was very patient and super responsive, this woman deserves a raise !!!!!!! 5 stars and more for her!!!!! I’m in love with my RAM and I’m so happy !!!!!! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ JennIfer Zelaya
    EDWIN was super super helpful!! He was amazing this is the 3 car I buy here and he has always been patient and very kind! He always go above and beyond and is super supportive!!!! I bought my RAM AND IM SUPER EXCITED!!!!! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ onlyme11182012
    Please do not allow Cory to help get you a vehicle He is a Liar he will tell you what you want to hear just to get a sale. He doesn’t have the customer in his best interests at all please don’t allow him to be your sales man. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Yari Cedeno
    Wally, was awesome! Informative and very professional. Thank you from Angel Hernandez!!!! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Mark Tattershall
    | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Esther Luzardo
    Excelente atención | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Juan David Osorio Montoya
    Edwin Cabreja y Santiago de servicio, me atendió muy bien y a mi papá | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Elwin Paul
    Santiago Hernandez provided excellent service with a smile. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Don Moody
    Awesome customer service! Service recall completed in record time! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ jonathan reyes
    Rafael Garcia was great he was really helpful with everything, will be coming back | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Jose Jimenez
    Lorenzo was extremely helpful with the service due on my Jeep Gladiator. Very fast and professional service. Thank you! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ André Jack
    Muito bom atendimento, excelentes profissionais. Procurem por Edwin Crabeja e Yobani from financial department they’re awesome. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Juan Williams
    Recently got my car serviced and have to say the experience was great and communication was beyond amazing especially from my service advisor Lorenzo. Would definitely return for future services. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Hector Omar Torres
    | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ JOHN ENNIS
    Great Dealership. Ricky was extremely professional answered all our questions. Worked with us and got us a good deal. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Haylee Sifonte
    I can’t thank Santiago and the master technician enough! I came in concerned because my AC had been blowing hot and cool, not staying cold. He quickly diagnosed the problem and passed it over to his master technician and my car was quickly fixed. My AC blows ICEY COLD! I didn’t realize how bad it was until I felt what real crisp AC i | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Dan Ashby
    My son is a 20 year old average kid that set a goal to buy his own first car, with his money, and no help from his parents at the car lot. He spent two weeks going to several different lots around central Florida after researching 100's of cars online. Unfortunately, the quality of respect that he received when he visited the dealers | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Carson Ashby
    I had the pleasure of working with Corey when buying my car, and honestly, the experience couldn’t have gone smoother. From the very beginning, he was super helpful, patient, and actually listened to what I was looking for — no pressure, no BS. He walked me through every detail, made sure I understood everything, and even followed u | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ William Reyes
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Madrid
    Excelente servicio y atención por parte de Martin Brandt, totalmente recomendado ???? | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Ginni Bartlett
    Kept us waiting 2+ hours to see the finance manager to close the deal. We finally left without closing the deal. Got tired of waiting. Our salesman was great but the finance manager blew the deal for him. | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Nayali Leon
    Excelente servicio, muy amable y confiable!???? | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Joedalys Quintana
    Took my car to maintance and Lorenzo helped me great customer service and good communication… | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Lipscomb
    Edwin has been a wonderful help in our process through our purchase of yet another vehicle from Napelton. Thank you Edwin for always being there for not only us but our family and friends as well | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Christine Kohn
    We had a fantastic experience working with John St. Clair—truly an exceptional car sales professional. From the start, he was thoughtful and attentive, taking the time to understand exactly what we were looking for. His detailed approach and thorough knowledge made the entire process smooth and stress-free. John was not only effectiv | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Rodolfo Perez
    Sam and Jonathan were great, got me in and out and quickly and efficiently as possible, highly recommend working with these 2 | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ IxJOK33R21 —
    Lorenzo in service is amazing and has great customer Service | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Aldana
    Got my truck trade in 2023 for a new model , this new trucks suck and there service center is terrible, I’ve ordered a warranty part over 2 months a go and haven’t gotten a call still. I go do maintenance on the truck they didn’t even order the part terrible overall | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Braeske
    One of the best dealerships I’ve dealt with and very professional and helpful Brandon was my sales guy definitely recommend him and I will definitely be coming back to buy my wife’s car soon! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Marlij Rodriguez
    Ricky gave us a great experience, got me the deal i walked in looking for. Very professional and respectful guy as well. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ amnon cohen
    Santiago helped with my repairs great service ! | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Julio Goris
    The staff there are very helpful and helped this be the fastest car buying experience I’ve been a part of. Everyone from sales to finance, and Elian Maldonado the salesperson made sure I had everything I needed. Definitely recommend. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Nazario
    Elian Maldonado fue un excelente vendedor ,todo fue muy muy fácil una atención increíble | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ jean delia
    This place is a mess.Josh was my advisor and throughout the whole process my car was stuck in the dealership for a month and if I got 2 times an update it was a lot. Walk in to pick up my car and didn’t even acknowledge me.A MESS! I will never go back to this location those people don’t care for customers ?? | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ 777jord
    Edwin and Frank were great. Edwin found the perfect car for us. We couldn’t be happier :) | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Mini Mafia
    Lorenzo was great , dealership highly recommended. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Niajay Sheard
    Brandon Thomas is the GOAT! Ask for the short melanated kid with the dreadlocks! Thank you my GOAT! | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Mary Boutell
    We bought a Used Ram , Laredo and Edwin and Jonathan were terrific sales men Each one was So Very knowledgeable and Tech Savvy. They were kind and courteous, and appreciative of our time and the distance we traveled to buy the Truck. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ desmond mitchell
    Aaron Gozan got me a great deal on truck. Came in looking for something specific. Found it and work the numbers between him and his team members Frankel and Sam as well. Very happy with my deal. Great place and environment! Come get a new vehicle for yourself. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Joan Santana
    Santiago was very professional and very helpful. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Rick Velez
    Great experience,welcoming personnel. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Ana Villegas
    Aaron and Edwin were excellent. Great service and honest communication. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ jody bolechala
    Service department is awesome! Santiago listened to my issue I was having with the blind spot indicators on my 25 ram. The diagnosed the issue and got it fixed right up. Due to timing and inventory I bought from another dealer, that dealer misdiagnosed the issue and were even trying to tell me it was not covered under warranty. I go | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Jineilly Pena
    My experience with Josh was unmatched. He took the time to answer all my questions and concerns. Completely reliable and trust worthy. I’ve always felt skeptical when getting service on my car but Josh made my experience feel at ease and comfortable. Highly recommend, if you’re ever in service at this location definitely recommend Jo | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ melanie boggio
    Josh takes care of me every time I take my car to get serviced, he’s always willing to work around my schedule and have my car done on time. Wouldn’t go anywhere else. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Hasan Hammad
    Huge shout-out to Cody (sales rep) and Mo (sales manager)! They were both honest, helpful, and went above and beyond to get me a great deal on my dream car. Best car buying experience ever. I wish more dealerships run their business with the same level of integrity! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Viera aviles
    Brandon thomas is the GOAT i really enjoyed his service today because he is the best salesman in there hands down | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Censi
    Joshua was amazing, helped me understand what i needed to get done. I am pleased with the services id come here over and over. Thank you Joshua 10/10 | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Jake Ehrmann
    Amazing experience, friendly employees that take care of their customers. Ricky and Moe took care of me! Highly recommended. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Vera
    Pero cuando llamas a un representante de ventas latino es un excusa y me pusieron a esperar en linea demaciado tiempo. Es increíble. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Brianna
    We had a fantastic buying experience. Edwin made the process smooth and enjoyable. Highly recommend! | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Michael Dees
    Elian Maldonado was very helpful during the bust He show us a Kia shortage lx suv 2017 I was very pleased with him | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Sergio Centeno
    Santiago helped me with my Repairs fast and under warranty great service! | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mettias
    I just traded in my vehicle for a Ram and i could not be happier with the process from start to finish. Elian did amazing getting the sale done glad to have worked with him Overall everyone is very professional and friendly. Highly recommend | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Lopez
    | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ jeisilitt Gonzalez
    Estoy totalmente contento con el trato que me brindaron Elian Maldonado una persona muy amable muy respetuosa y profesional le quiero dar las gracias por a verme vendido la camioneta que deseaba | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Merary Rivera
    Muy agradecida con las personas que me ayudaron ,el señor Edwin Cabreja y el señor Leroy Philips. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ emerson candido
    Muito bem atendido pelo Vinicius ! Compranos a nova RAM e ficamos super satisfeitos ???? | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jose Rivera
    Great job Edwin and Yomaira great costumer service and verry nice people to work thank you | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Priline Store
    Serviço maravilhoso em português! Procurem pelo vendedor Vinicius Baracat | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jimmy Santana
    Muy profecional en su trabajo | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Chris Cox
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Loki Ap
    Edwin was very helfull and took car of all my needs | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jhon Rainer
    | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Francesca Kauffman
    Brought my car in for a check up on a burning smell, they figured it out quickly that it was debris stuck on muffler, cleaned it up and got me on my way! Thank you All so much! Great customer service all around, shout out to Angel & ZeDrick !!!! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Adam Savage
    Maria provided me with mazing customer service! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Maritza Perez
    As always very pleasant and great service, having the legacy package to change your oil is a plus. | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ yolanda douthard
    Awesome service and advisor Waldemar! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Ricardo Droz
    Napleton Chrysler in Kissimmee is under new management and heading in the right direction! Moe, the new general manager, has truly made a difference. I spent two weeks looking at different trucks, including Ford and Chevy, but Ram was the best deal for the money. They found me the perfect truck at the right price with the best intere | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Sullivan
    Sales team is so helpful! Aaron G is great to work with! Highly recommend | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Arturo Alonzo
    Rafael garcía provide a good customer service | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Enitza Marrero
    Lorenzo is honestly the best in service office hands down no questions asked | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Luis Ortega
    our daughter Valeria Ortega requires service and all the personnel specially Jose and Wally were outstanding! Good job! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Gonzalez
    Took my car in for an oil change, the service was excellent, the process was quick and easy, and the experience was great from start to finish. Jose Williams and Lorenzo were fantastic as well. -Mark Gonzalez | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Arroyo
    Angel in service was amazing. Will definitely be coming back to get all my vehicle services with him. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ loren sanchez
    Excelente servicio y muy a tiempo | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Sabelo International
    Great service on time | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Henry Ariza
    Lorenzo 5 stars | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Vigoreaux
    Excellent customer service | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Bruner Noel
    The service was the best service I've ever received from Napleton Dodge in Kissimmee Florida. Jose Williams, Raphael, Tay & Korey were very helpful. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Purple Star
    Edwin Cabreja was a awesome sales man we really appreciate him .awesome work ethics | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Millie Mendez
    Edwin Cabreja great experience really nice person and helpful | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ michael mercado
    Santiago was top notch, making sure I was informed at all times of the status of my vehicle | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Mason Harris
    John ST. Clair II Is amazing and has been wonderful to work with. Made everything super easy and smooth. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Les Jackson
    Napleton Dodge in Kissimmee on Osceola is an excellent dealership. Their service is extremely professional. Rafael is a true gentleman and shows a genuine care for all of his customers. Anytime I need a vehicle upgrade. This is where I will shop. They also provide rides for any type of purchase or maintenance. Staff is always very fr | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ KatIve Figmal
    My experience couldn’t have been any better Edwin was a complete professional. Never have I had a better experience purchasing a vehicle as a woman. Frank and William made everything happen and also very professional. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ KELLY FULLER
    | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ TOREK BARRUETA
    | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Carla Paola
    Absolute great service from Josh. Really happy with the team as well! Definitely coming back | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Sean Allen
    GREAT experience with Napleton. Jen was extremely helpful and they scheduled my appointment the day they called. Truck was cleaned and vacuumed before I got it back. 10/10 would recommend | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ frank rosario
    I recommend this dealer 100% very nice people they help you get the right car.. thanks Elian Maldonado.. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Scarlett Rose Wilson
    Thank you Lorenzo Marrero for helping me with my car service! You were the best! | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Nuñez
    Ricky was absolutely the best! Very consistent and sincere and patient! | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Armando Viruet
    Jennifer was great, she went above and beyond to take care of me. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ F d D
    Edwin Cabreja Very good service and excellent sales representative. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Chris Booth
    My boyfriend took his 2014 Jeep Grand Cherokee in for service here. They ran a diagnostic and the diagnostic code revealed the shifter was the problem. They also said that they found sticky residue on it and recommended replacing it. Along with other recommendations that had nothing to do with the issue the Jeep was being serviced fo | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Kris Calderon
    I had an awesome experience working with Elian Maldonado at the dealership. From the start, Elian was honest, knowledgeable, and clearly passionate about cars — not just selling them, but also understanding them mechanically. He was able to answer all my questions with confidence and transparency, which made me feel comfortable throu | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Janneth Ruiz
    Jean santos great customer service very tent I’ve and absolutely knowledgeable diagnosed my Jeep exactly and repaired it awesome job thank you will be coming again | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Khayyam Farajov
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Javier Marquez
    People be very careful with this Dealer unfortunately they are some SCAMMERS they made me believe that my car had a damaged part to charge me almost 3 thousand dollars and they gave me my car with the same fault then I took it and they asked me 2500 dollars worse stopped they leave a brand of as prestigious as Jeep is the Manager is | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ WILLIAM GOINS
    Rafael is the man!!! I have been to this dealership a few times and always been happy with service. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Dayanara Carrion
    Joshua was very informative, made sure my vehicle got the proper service that was needed. 11/10 def recommend | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Dane Ruiz
    Staff is great, very professional, attentive and quick service! | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Foster
    John was awesome to deal with and I highly recommend him, as well as the dealership!! | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Cordova
    Rafael went absolutely above and beyond to help in a unique situation. Outstanding customer service. He is superb at what he does. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Vogltanz
    Very friendly and helpful. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Dave Joseph
    Lorenzo was helpful and professional | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Eric Bo.
    Jose Williams in service awesome had my truck for 2 weeks to get electrical figured out gave me loaner for the whole time and kept in constant contact with me and keeping me updated | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Enrique Figueroa
    Ricky and moe made it happen | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Carter
    | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Bill Wills
    Got an oil change. Browsed while waiting. Everyone was pleasant and easy to talk to. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ jp bf
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Gorman
    Excellent experience..service adviser was awesome and very friendly and helpfull ....lorenzo | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Joanne Pagan
    Good customer service Lorenzo Marrero | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Robert Bruce
    Great experience! Corey was professional and knowledgeable. It was a smooth process from start to finish.. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Frank Palmeri
    Edwin is professional and friendly. He showed me the value in the vehicle and was receptive to my concerns. At the end he worked with me to help get the truck I wanted. I would recommend him every time. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Johan Valles
    Me atendió toba y Peralta excelente persona y comunicador | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Ingrid Lozada
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Marianna Spinelli de Montilla
    We always have our cars serviced here. Our company is Jospi Services Corp., and thanks to their excellent customer service, we've been able to work comfortably and safely. Thanks to Jose Williams and Lorenzo Marrero for such excellent service. 100% recommended. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Inessa BP
    As a return customer, I was not sure I would be able to get a car due to my current financial situation. Cory and Jose were patient and informative, addressing each hurdle as they came. They listened and found the car and solution that I needed. Thank you Jose and Cory! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Jossie Francisco Montilla Valero
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ John Crawford
    INCREDIBLE DEAL on a used Jeep Wrangler. John St. Clair was friendly, knowledgeable, and kind. The sales team at Napleton were outstanding! Great people, great prices. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Kris Holton
    Fast, friendly, easy | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Jerliz Yeye Solis
    I had a fantastic experience Joshua was extremely knowledgeable, professional, and made the entire process seamless. They took the time to answer all my questions and ensured I felt confident in my decisions. The customer service was top-notch, and I truly appreciate the effort they put into making my visit stress-free. I highly reco | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Herman Lekhraj
    Great service, fair price, awesome customer service with my service advisor Joshua! I bring all four of my Mopar SRT's here for service! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Ed Lopez
    My service advisor Jennifer was excellent, she understood my needs and was very professional. The work to my vehicle was completed in reasonable time, and the communication was very good. I recommend this dealership to everyone. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Andy Williams Jr
    Great Service!!! Tech Andy Was Great. SERVICE Advisor Santiago was great. Manager Ringo was great as well. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Yasiel Hernández
    Another great visit with Angel in service, thank you so much! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ forceesha walker
    Always a pleasure to come in, thank you again Angel! You’re the bestest! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Isabel Rodriguez
    Jonathan at Napleton was kind and professional. He also kept me updated on the repairs to my car via text message. Great customer service, Jonathan! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Us: Brother & Sister
    Very well taken care of. Professional and great customer service | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ jose camacho
    Ralf was of great help with all the questions I had about the vehicle I was interested in. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Terry Cozier
    Lorenzo did a fantastic job | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Grah
    Lorenzo was great | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Khia Roach
    Santiago H is an absolute treasure to this company. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ barry pena
    Service department jose and my service advisor Santiago was very helpful , friendly and answered all my questions and made me feel if I ever had any issues I could contact them . A+ | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Walter Almanzar
    The department of car services has been really good on customer services and great communication, especially the service advisor named Rafael. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Roger Zvolanek
    | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Tom Landholt
    Josh was outstanding - great service | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Casual Jones
    My experience getting my 2023 Scat Pack was awesome. Lorenzo helped me out a lot. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ jose rivera
    Great services with Josh and Maria well spoken great attitude and good listening ears they make sure you get what you want and more | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Kathleen Miller
    Jonathan was great! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Freddy Gabriel Anton
    Update: 3/19/24 Jonathan provided outstanding service on my Jeep Wrangler! He was professional, knowledgeable, and went above and beyond to ensure everything was running smoothly. His attention to detail and expertise gave me complete confidence in the work done. I truly appreciate his excellent customer service and highly recommend | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Mel C
    Josh in service is your man! It was a great buying experience and we will be return customers! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Lucas Martinez
    Many thanks to Lorenzo Marrero for the excellent service | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ megan schottenham
    Edwin helped me find the Jeep of my dreams! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Glenn Teller
    Lorenzo was great | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Thomas
    service in the parts department. Was told one price over the phone and they insisted to charge me more. The guy was very condescending with his responses. This is why I will never buy a Jeep again. Bad car bad service and they try and rip you off after you’ve spent thousands on their trash | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Islam diab
    Walking in to buy a car and was ignored and no one asked to help me I walked around for a while till I asked someone for help and they didn't speak any English, but they directed me to someone and he told me he would be right back and to give a minute, I proceeded to wait for 40 minutes just walking around waiting for someone till I | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ JAVIER POLANCO
    Exelente servicio, Lorenzo the best | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Priscila Urraca
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Randy Smith
    Exceptional service. We are from out of state and needed immediate service. Got us right in and back on the road. Johnathan Gomez was a great service advisor. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Ronald “RON” Rodriguez Gomez
    Great service, good atmosphere, top cleanliness, variety of vehicle models Jeep, Ram & Grand Cherokee they all make you feel like you want to trade in yours and walk out of here even if your vehicle is new!!! This place is spotless and the staff is very friendly and helpful it makes you feel that everyone here follows their company s | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Angela Mercedes
    Had a rocky experience, however Jose did what he could to fix my situation and my car now has been fixed properly. | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ GR Barnhart
    Excellent service. Expectations exceeded | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Michelle McKenzie
    Just recently bought a jeep and took it to Napleton for them to make sure everything was ok. Worked with Jonathan Gomez as my service advisor. He was attentive and answered my questions. I was a bit surprised they wanted to keep it overnight on the first appointment, but they did get me a Lyft home, so that was nice. Found a few issu | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Troydon James
    Great Place!! Edwin and Frank were good guys to me and I appreciate the way they treated me! | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ mario rodriguez
    I recently went here to have my car serviced. I went in with extended warranty and aftermarket warranty. I was denied my claim. I drove my car in, but I couldn’t drive it out. They deny my claim my car was not fixed was left basically abandoned, and they made me charge. I have the amount in order to take my car out and have it towed | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Michael Clarke
    Great dealership great people | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Tainese Middlebrooks
    We purchased a Doge Ram 1500 Larimie, we had a great sales guy his name was Edwin he was very nice and friendly he helped us get in the vehicle we really wanted!!! Thank you | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Yajaira Torres
    Great experience all around.Anthony Keys and his team were amazing! Highly recommend! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Joel Velazquez
    Mi Familia y yo salimos de aquí satisfechos gracias con la ayuda de Edwin y William obtuvimos nuestro suv. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Luis R Velasquez
    Excelente lugar muy buen servicio Lorenzo marrero 100% recomendable | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Innocene Brutus
    | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Dose
    Thank you to Ernesto, you were a wonderful help for Eric and we will be coming back! | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ William Bodden
    Service agent Santiago was great and knowledgeable. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Oscar Manuel Rivera
    Absolutely horrible customer service everyone sitting around on their phones. Had to go up to a worker in order to get help. Once I start getting ready to leave since no one wants to do anything is when they wanna start actually helping me. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Béni Ovo
    Santiago was amazing from start to finish. Made the whole process simple and was able to help get a quote for my vehicles thermostat replacement. | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Gary Reed
    The whole experience could not have been better! Everything was perfect and the best part of the service was the service advisor Santiago. He was friendly, intelligent, informative, and caring! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Rusty Arjani
    Santiago Hernandez and Jose Williams and Jovel excellent customer service! Very professional and knowledgeable. A++ | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ jose soto
    Ricardo and yobany are great they are the ones y’all want to see!!! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Marajh
    Santiago was great addressed all of my concerns for future services as well as assisted with helping to make the best decision from a financial perspective to receive good deal with a service package. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Frank Vitale
    Santiago helped with my repairs great services | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Rilder Rodriguez
    Santiago took care of my diesel truck great service | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Ortiz
    Santiago Great Service | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Alex Kay
    As five stars across the board. Definitely would recommend getting a car from these guys. Will be coming back in the future. Alejandro was great and Frank in finance was helpful as well. Very straight forward with the whole buying and sales process couldn’t ask for better. Thank you all. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Max Evans
    The best customer service ever . Alex and Frank were amazing | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Miguelangel Echeto
    Excelente atención por parte de Santiago. Gracias ?? | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ V Hadley
    Very thorough. Rafael was my point of contact in the service department. He kept me well informed and ensured everything was done correctly. Definitely going back. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Lewis
    Our rental Jeep Wagoneer went nuts on us and they got it working again in about an hour. Great service! | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Trang Masser
    Jose the service manager is phenomenal. He ensures customers are 100% satisfied with their service and goes above and beyond for his customers. | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    Q A SANTIAGO FAST AND GREAT SERVICE | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ vito raineri
    Bought a 2020 Toyota Corolla and this is my first experience buying from a dealership and I have been a sales person for quite a while. I would give a five star if it was based off my experience with the sales person Kyle he did a great job but on my way home, my tire blew, and I ended up replacing all four of my tires the very next | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ V Hadley
    Very thorough. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Amy Castro
    It was time For oil change came in and Rafael Garcia helped me, and got me in and out quickly. I love this place | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Tricia Weiss
    Anthony was awesome. He sealed the deal | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ jonathan cordero
    Angel and Maria Are highly recommended, wonderful experience and knew exactly what I needed. Would refer them to anyone that goes by. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Hernandez Leyva
    Lorenzo and Javier was great with my service, helped me right away as soon as I pulled into the drive. It was a great experience! An exceptional service and fast! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Hector Belmis
    Santiago did an amazing job, Maria and Santiago are great A1 service! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Zabdiel Cruz
    Great and quick service. Knowledgeable and super courteous. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Jeffry Santiago
    Ricky was awesome. We are glad doing business with him. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ James Landa
    Maria and Josh are amazing! 10/10 highly recommend | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Rivas
    Great service from santiago will come black | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Ramon Colon
    Maria and Lorenzo have done an amazing job | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Maria Lugo
    María & Lorenzo has done an amazing job | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Möller
    Good and fast service | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Elviinswrldd
    Amazing service from start to finish! Yobany Peralta finance manager was super professional, helpful and made us feel like we were family while getting out paperwork done! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Shane Croft
    Absolute scum bags in the service department. I’ve owned over 30 vehicles and I can tell you these guys are some of the most dishonest people in the business I’ve ever come across. We approved a repair bill for around $1,900 plus we had warranty repair approval for a $7,000 transmission replacement. They tried to stick us with the f | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Steve Vadeboncoeur
    Jonathan Gomez and is team worked hard on my Jeep Grand Cherokee to figure out the problem and fix it. I had an excellent service and they have been fair enough on the price. They also clean inside the hood and the exterior of the car. I would recommend this place for any Canadian travellers that need help in vacations.Great place! | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Keandre Williams
    Santiago helped me on the repairs will come back | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Piero Del Risco
    Jonathan Gómez was awesome | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ jean delia
    Josh with a was amazing! Excellent customer service and service department | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Roselymar Martinez Soler
    Joshua did great! | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Greathouse
    John was extremely helpful and had patience with me trying to decide the right car to go with! Amazing customer service and would very highly recommend! | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ magaly williams
    Great service , nice people | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Michael Roberto
    A little miscommunication and inconvenience at first, but I was impressed with Angel's due diligence to make everything right. 5 Stars. | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Leilani Bermudez
    Joshua Larios is the best shuttle driver i have ever had , he had to take me back home on monday. He was a very nice young man and made sure we got to our destination safely. I’m looking forward to continue giving business with this location. Thank you to him!! | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Daijha Braithwaite
    lorenzo is amazing! speedy service | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Talal Rawashdeh
    The guys were amazing, Julian "sales person" helped me and worked with me, on everything, and the manger Frankie was amazing got the work done and work with me on the deal, until we got to middle ground got both of us happy | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Arrivendrive Youtube Channel
    A big thank you to Ramon and Santiago Hernandez for taking the time to help me with my issue on my 2012 Dodge challenger Srt8. The time and attention was unbelievable. They were able to get my repair done fast and efficient. I recommend anyone to come see them at Dodge of Kissimmee. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Vagner Blumel
    Rafael did great | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Vince Penderghest
    Service was exceptional by Rafael | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ shiva dasari
    Service is good, Jennifer took care of my Jeep repair and worked out with warranty company to fix the check engine light | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Michael Pena
    Great experience at the service department by Joshua Hernandez .. very friendly and answered all my questions I had and very helpful also set me up for next steps needed to take….Barry pena | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Marc Gervais
    Rafael did an excellent job. Thank you for the great service! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Ron Allen
    Great service | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Mike Jelsone
    | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Maria Lara
    Pésima atención no se lo recomiendo | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Juan C Graterol
    I had a really bad experience with the sales team at Napleton Chrysler Jeep Dodge Ram in Kissimmee, Florida, which is why I'm giving this dealership a one-star rating. The Post Sales customer service was terrible! Avoid this place at all costs. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Bill Ruston
    John St.Clair was my salesperson.He was a pleasure to do business with and seemed to be a very nice person .Happy I came here | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Steve Vadeboncoeur
    | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ stefano tony
    Great service from Rafael, the oil change was faster than I imagined. I recommend it. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Emilio Jiménez
    Santiago took care of my truck great service | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Adriana Tavares
    I had a great experience negotiating with Anthony. He advised me about some other car models and surprisingly, I ended up choosing a different car than I planned, and I’m very happy with my purchase. The whole purchase process was smooth and well explained. I’d do business again with Anthony. Thank you again! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ vito raineri
    Bought a 2020 Toyota Corolla and this is my first experience buying from a dealership and I have been a sales person for quite a while. I would give a five star if it was based off my experience with the sales person Kyle he did a great job but on my way home, my tire blew, and I ended up replacing all four of my tires the very next | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ PEDRO Maysonet
    Mal servicio, No onran las garantias y servicios que te ofrecen a el momento de la compra de un vehiculo. Yo compre una mini van ase 27 dias. Y tube que regresar a servicio y no guisieron onral el contractor de garantias. Nos vendieron un vehiculo con desperfectos mecanico exatamente en Los frenos delanteros y no querian reparal la m | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ M&N D
    Anthony and Edwin what a great tag team!! Edwin was great in introducing us to our new Jeep and Anthony went above and beyond to make sure we were happy. We will be happy to bring any of our future business back to you. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Roland K
    Cory my salesman and Moe the manager were fantastic to work with. They found the vehicle with all of the options I was looking for, priced it fair, and let me take it on an extended test drive. Truck was beautiful and the experience was seamless. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ omar mercado
    javier was great and very helpful with my situation. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Paola Rodriguez
    Great service. Humble | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Ringo Hulsey
    Wonderful store definitely going places advisor was the best definitely recommend to all my friends. Most advisor were in button downs and ties, it reminds me of when I get my Jaguar serviced. Keep up the good work | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Yan Teron
    Outstanding experience at Napleton Kissimmee! The service was prompt, professional, and exceeded my expectations. The staff (Rafael Garcia) was friendly, knowledgeable, and went above and beyond to ensure everything was perfect. I highly recommend them to anyone looking for top-quality service! | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Diana Hill
    John St Clair made our buying experience outstanding. What an honorable man.!!!! You are fortunate to have him as an employee | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Maria Aponte
    Waited 2 hours for a oil change but worth it | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Tim Preisinger
    Anthony was amazing. Went above and beyond to help us make the deal | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ HopeRenae Arbogast
    This place is amazing Ernesto and Julian came out and talked to me with the respect and knowledge. Help me with trading in my jeep and getting a better nicer jeep with a nice lower monthly payment. Treated me and my family with respect. They were both very respectful and helpful. Come see them and get yourself a new jeep. After you p | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Yunelis
    | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Matthews Cashews
    edwin cabrera was very helpful and amazing | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Lanear Judson
    Best car dealer ship ever BRIAN IS LITERALLY THE BEST ! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ V Voya
    I have to bring this person’s name on the superstar board! John St. Clair! He gave us the best services and the best price on our deal! Not playing the numbers around. Straight forward, honest, professional and suuuper friendly! Definitely when you need a car go see him! Thank you so much John! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Carla Barton
    Our mechanic was great and Josh is great helping with our appointment. Overall it was a great experience doing business with this company. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ M&N D
    Edwin C was great. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Chanara Newton
    Bought my Jeep Compass here a year ago, came in today to get a oil change and I was very disappointed by the way I treated by the service department! The manager of Napleton could careless about his customers. I was told my issues where with the person who sold me the car not the dealership... ?????? The person who sold me car was aweso | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Dwight Franjul
    Amazing experience dealing with Luisa Gonzalez and Jose Williams ..They turned a possible bad situation into a great one thanks so much for the help | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ juan carlos zapata ramirez
    Excelente servicio me prestaron en el dealer por parte de Lázaro | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Robert Martinez
    Lazaro was professional and great to work with! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Fantashia H
    awesome! i came in and got helped immediately. Angel and luisa helped me while i only had a couple minutes before i had to go to work ! | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ RUBEN SIERRA
    Me atendió Manuel Gonzalez excelente vendedor 10 de y 10 y el financista Frank Rosales excelente servicio y atención de parte de los 2 recomendados 100% | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Chanara Newton
    Bought my Jeep Compass here a year ago, came in today to get a oil change and I was very disappointed by the way I treated by the service department! The manager of Napleton could careless about his customers. I was told my issues where with the person who sold me the car not the dealership... ?????? The person who sold me car was aweso | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Fernando Bayon
    Second vehicle from the folks at Napelton. If you come looking for a new car ask for Keys, to make sure you leave with a new set of keys. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Pablo Alequin
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Karol
    We had to make an emergency stop while vacationing in Florida. Angel in service took amazing care from the beginning. Sadly we had to extend our trip a week. Alex and Jose were in constant contact with our dealership back home in New Hampshire, with our extended warranty company, and with us. They provided us a vehicle to elimin | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Manolo heroldiz Jiménez
    | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Ileana Zachelle
    Julian went above and beyond to help me find my new Jeep! From the moment we walked in, he was patient, knowledgeable, and genuinely invested in making sure I found the perfect Jeep. He took the time to answer all my questions, explore different options, and ensure I felt confident in my decision. His dedication and professionalism m | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Sebastian Echeverria
    Anthony Keys assisted my sister with ease and excellence into buying her new car. Easy process that made the experience enjoyable. | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Echeverria
    Keys gave me the keys to my jeep lol! But I had an amazing experience with Anthony. He was very supportive and helpful! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Nick Segeritz
    Edwin and Moe took great care of me and my new car! Would definitely recommend and go back in the future! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ mariana garciga
    Xavier, Frank, front desk and everyone was super sweet, great with negotiations and got me what I was looking for! | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Del Parrish
    Edwin was simply amazing. He is simply the best salesman I have ever dealt with. I have been buying vehicles for 50 years and Edwin has been the best I have ever dealt with. He made the process painless ?? he was courteous professional and knowledgeable. There was no sales pitch or pressure. Edwin checked all the boxes of what you wan | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Yvette Burgos
    Edwin Cabrera is great . Is one of my best expierience buying a car . My Husband is so happy and greatful . Edwin explained everything so good and we made great connection with him . I definitely will by my next car with him . I thank God that we find a great sales man. Very appreciative with his service . I recommend him 100 % . Ke | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Karlier Adorno
    Muy agradecido con la atención y el servicio obtenido por Kevynn. Les garantizo que los ayudará con su compra. | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Martinez
    El mejor de todos, muy agradecido por la ayuda . Muy sincero y honesto busquen a edwin Cabrera no se arrepentirán. | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Teddy Francisco
    Excelente trato,recomiendo a Manuel gonzalez buena persona te ayuda bastante Excelente | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Lopez
    Anthony Keys, The best!!!!! Work with us on every step!! Thank you Anthony for all!! Thank you , Yobany Peralta for all your help, patience and human relations, we really appreciate it!! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ robert nicolaas
    Anthony Keys was the best he got us our Keys!?? | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ robert nicolaas
    Anthony Keys was the best ever salesman and better friend! Also his GM Moe is great and they both took very good care of us! Once again Keys handed me our Keys! ?? | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Bill K.
    This dealership was great. I was on a family vacation and had driven from Massachusetts. My brand new jeep had broken down which was super stressful being 1,200 miles+ from home with a family vacation about to start and a broken down car. Rafael came to me right when I pulled up. He assured me they’d take care of everything and he pe | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ ruth Smith
    Excelente atención. Gracias por dar la información que requerimos. Y poder comprar el vehículo que deseamos. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Jemuel Maysonet
    Edwin took care of my family and helped us secure an amazing deal! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Brad Smith
    Anthony Keys provided the least stressful car buying experience of my life. If you need a car give him a call. Not your stereotypical car sales guy. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Windsor
    I just want to point out my guy Josh in service. He’s always gone above and beyond when it comes time for me to come in for my regularly services on the car. His attitude and professionalism are top tier along with his knowledge of the brand and service needed. He is up front about everything and will not try and go behind your back | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ King Sosa
    Rafael Garcia-Contrerrs took care of me from start to finish, and kept me updated every step along the way. If you need anything in the service department, ask for him. He'll take care of you. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Romero
    Excelente atención por del señor Lorenzo marrero Jeep Kissimmee, en todos los meses de servicio , hoy día hay personal de excelencia y calidad | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ yes man
    | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Bowerman
    Great experience and stayed late for me while I came in from out of town to finish a deal. Car was as described. John was a pleasure to work with. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Yean Carlos Padron
    Excelente experiencia con Manuel González, cubrió todas nuestras expectativas, y lo más importante las necesidades. Lo recomiendo 100%, excelente profesional y mejor persona. Muchas gracias gente de Napleton!!! | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Rodger La Rue
    A+ service!!! | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Cruz
    John St Clair is the best salesperson I have ever met. Very professional and friendly. I recommend him 100%. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Andre Faleiros
    Martin is the man completely different experience from all other dealerships! He worked with us and was friendly! | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Armamdo Ramirez
    Santiago did great | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Paula Curet
    Lazaro did a great job letting me the issues and updates with my car. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Derek Knost
    Fast Turn Around. Lazaro was great. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Sarai Martinez Lopez
    “I recently had my Charger checked out at the service department. Rafael Garcia made it very easy through the process, great communication skills. Can’t Waite to test out the outcome. My vehicle was Serviced at Napleton’s Chrysler Dodge Jeep Ram excellent experience! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Javier Perez
    For me it was the ease of process and smoothness of the whole process service advisor Rafael Garcia-Contreras really keep me informed and provided an update on a daily basis. It was an awesome experience and kept me at ease throughout the entire time my truck was being repaired. Thanks NPCJDR team I really appreciate you guys!!! | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Shameeza Snith
    "I had a fantastic experience at Napleton Chrysler Jeep Dodge Ram. John st.Clair was incredibly helpful and knowledgeable, and he made the whole car buying process smooth and stress-free. I felt like he was truly looking out for my best interests and got me a great deal on my new car.". He was very professional and extremely fast al | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Orlando Alexander
    Excelente atención recomendado mil veces al Sr Martin brandt muy buen vendedor | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Jean Paul Floreal
    | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Paulo Henrique
    After visiting six different dealerships, I was exhausted from driving around until I met Javier Diaz at Napleton Kissimmee. His professionalism and kindness stood out immediately. Javier worked his magic on the numbers, and the deal made perfect sense. Thanks to his efforts, I was able to secure a fantastic deal on an Alfa Romeo, wh | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Julio Patino
    Napleton dealers are great. People are very good help you make the right decision for your purchase. Ricardo A was able to explain step by step the entire process and make me feel comfortable. Recommended to anyone 3 car purchased with Napleton in multiple states | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ alvin bryant
    Josh at the service department kept me updated, and gave me the best customer service I’ve ever received while my car got a rim replacement!!!! | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ MJ Innovations
    Lazaro Vargas was great with communication and with details Thank you Monica | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Yohanna A. Contreras Meaury
    Muy buena atención al cliente en el area de mantenimiento. Gracias a Lázaro por su atención. | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Lucius George
    Rafael dod an amazing job keeping in constant contact with me through out the whole process, and informed me when me vehicle was done. | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ morena flor
    Fomos muito bem atendido pelo vendedor Martin Brandt. Ótimo negócio! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Green
    My experience at Napleton was absolutely amazing! My salesman Anthony Keys was super patient and very knowledgeable. I appreciate his service! I would refer my family and friends over and over again! Thank you!! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ gomezricardo gomezricardo
    Grateful for Jonathan Gomez for helping my jeep and getting me back on the road | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ west nikita
    Vinicius perfect job | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Will Bennett
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Paul Brown Jr
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Brian Crosby
    Jonathan did an amazing job of getting me in and having my car fixed while I was on vacation. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Brianna Blair
    I appreciate the kind and helpful staff that assisted me in getting my car serviced. Jonathan Gomez was very helpful in explaining everything going on with my car and willing to answer and questions I had. Thank you! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ maria colon
    Rafael was great ! Thank you for Your excellent service ! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Rodriguez
    I would like to say that I brought my vehicle in and from the start Rafael was the greatest and walked me through the process and my vehicle was done in a timely manner. I’d I could give him a 10 I would. Thank you Rafael for giving me the greatest service. I will be coming back to you for all my service needs AMAZING!!!!!!! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ ERICK GARCIA
    Lorenzo was outstanding, promote ahead of peers | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Jose Perez
    Edwin Cabrera hizo lo que yo pense que era impossible, obtener un auto nuevo y sin credito. Estoy bien feliz ahora podre ayudar a mi madre a llevarla a sus citas ya que no teniamos auto hace mas de 5 anos bendiciones a todos los que me ayudaron | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Greg Pontoni
    A huge thank you to Cory at Napleton for his outstanding help in purchasing my 2022 Jeep Renegade! He was always available to assist, even on his days off, and truly went above and beyond to support me throughout the process. His dedication and customer service made the entire experience smooth and stress-free. I highly recommend bot | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Sai King
    Jose did an awesome job assisting me. 10/10 definitely would recommend. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Sanchez
    Lázaro El trato súper agradable y me resolvieron todo por lo que vine lo recomiendo ?? % | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Paul Watkins
    Jose Williams customer service was great. Very knowledgeable. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Amy L
    Brought my Jeep in for an oil change and tire rotation and everyone was very helpful and Lorenzo provided wonderful service! | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Audrey Carty
    Jonathan Gomez was superb. Very respectful and paid attention to details. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Watson
    Lazarus did awesom | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Pagán
    Lazaro great job great service | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Carlos
    Service Representative Santiago Hernandez from napleton Kissimmee Jeep Dodge and Ram was very helpful, attentive, kept me updated thru the hole process and maintenance of my Challenger. Appreciate his professionalism and attention to detail. Job well done. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Eric Jones
    Lorenzo was great, provided excellent service, easy to contact if necessary. Deeply appreciated | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Angelo Cordova
    Rafael thank you for a great customer service | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Papi Chili
    Moe, the general sales manager really nice and took good care of me I'm thankful to him. if your in the market or a vehicle, I recommend you go see Moe and Aaron at Napleton in Kissimmee! Wonder full staff | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Carol Tyree
    Treated with respect from the service department. These people take good care of their customers Jose Williams and Santiago Hernandez were wonderful. I was treated with respect. I will definitely recommend anyone with a Chrysler to use Napleton Chrysler dodge jeep | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Fabian Cano
    Great service Thanks Angel | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Robert Satterfield
    I was skeptical of ram dealerships due to previous experience, but Napleton is on the ball. Rafael kept me informed every step of the way with text feels like I’m driving a new truck now I’m very impressed. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Villavicencio
    Lazaro and Maria great service with them. Thank you for the help. | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Juliana Lozano
    I had a great experience getting my oil change, thanks to Jonathan! He was super helpful, made sure I felt comfortable, and provided excellent service from start to finish. His professionalism and friendly attitude really stood out, and I truly appreciated how well I was treated. If you’re looking for top-notch customer service, Jona | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Edward López
    Thanks Joshua, ?? ?? You are a great service advisor. ?? Best regards, Edward Lopez | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Clark
    Corey has been nothing short of amazing! He guided my husband and me through the entire car-buying process with patience and professionalism, ensuring we got the exact vehicle we wanted. He was kind, knowledgeable, and took the time to answer all of our questions thoroughly. We truly appreciate his dedication and excellent customer s | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Nieves
    Very nice place! CSR Luisa Gonzalez was awesome. Mr Jose Williams, from sales dpt, very accommodating, as well as Mr Lazaro Varas who kept me in the loop at all times! | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Ri Guy
    Overall a very pleasant experience. They worked with us in a slightly tricky situation to leave with the truck we wanted. Everyone was very pleasant and tentative. Javier was fantastic. Clean facility, lots of options. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ uptothetime 23
    Jeremy lopez was awesome customer service oriented .service advisor Rafael was knowledgeable and polite | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Tomas Grateron
    Excelente atención por parte de lazaro | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Silvestre tavira
    I visited many locations none made me feel like l was in the right place like this Napleton. Even thought the truck that I wanted was sold to someone else ( the fault was mine ) I still purchased a vehicle for my wife. Her overall experience was great. Many thanks to my salesman Mr Martin and his colleague the Brazilian young guy. Bo | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Zay
    Anthony key | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Haak
    The car buying experience I had at this location was absolutely phenomenal. I can’t thank John St Clair and Javier Diaz enough for their help! John made the entire process very smooth and was never pushy. Javier rode along with me during the test drive and was very professional and knowledgeable about every feature the car had. I fel | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ tapiatim24
    I had an amazing experience at Napleton thanks to Joshua! My warranty company was giving me a hard time, refusing to approve something that was clearly covered. Joshua went above and beyond, contacting them multiple times and making sure everything got straightened out. He genuinely worked to get me what I needed, rather than just br | Read Full Review
    2/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ tapiatim24
    I had an amazing experience at Napleton thanks to Joshua! My warranty company was giving me a hard time, refusing to approve something that was clearly covered. Joshua went above and beyond, contacting them multiple times and making sure everything got straightened out. He genuinely worked to get me what I needed, rather than just br | Read Full Review
    2/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michelle Langille - Sr. RSM
    Anthony Keys was professional and exceptional in helping me trading my Mazda for a Jeep Wrangler Rubicon all the way from North Carolina! Would recommend him to anyone looking to buy a vehicle from Napleton CDJR! | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Walter García
    Edwim Cabreja me dio tremendo trato y es un buen vendedor. Se lo recomendaria a otros clientes. | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Gina Travez
    I arrived at the service department and was immediately ignored by employees who were busy chatting. When I walked inside, the lack of attention continued—I was told to wait in my car, only for someone to finally approach me and assume I was there for an oil change, which wasn’t the case. The overall attitude made it seem like they w | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Kalvin Romero
    DARCY ! Wow what a experience she has helped me get two vehicles with no hassle no run around very straight forward and honest, really one of the best experiences ive had purchasing a vehicle | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Karina Bharne
    Vinnie was great! Very helpful when purchasing my vehicle. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Kissimmee DD
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ KSolo
    Jonathan.Gomez help me out, give me solutions when I needed options. I ended staying and getting my truck fixed and not taking it anywhere else. Got my truck back running great. I'll take my truck back to them again. Thanks Jonathan.Gomez for your help. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Andres Atxury
    pesimo servicio, compramos una camioneta y 20 dias despues llamaron exigiendo la devolucion de la misma, con la amenaza de que si no se regresaba en 48 horas, iba a ser reportada como robada, el vehiculo que se entrego en parte de pago, fue recibido por un precio estupidamente bajo y para completar practicamente nos obligaron a compr | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ PEDRO Maysonet
    | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ George Latorre
    Edwin Cabreja is the best salesman I have met and he has always taken care of my family for the last 13years. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Pete Rock
    Martin Brandt was attentive to our needs and was more than helpful in getting a car of our choice Great job! | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Giselle Fernandez
    I gave this place one star because you have to in order to be able to leave a review if not I would not be giving them anything a 0 this place have been the worst experience of my life with a car dealer EVERYONE is horrible in that place with no no costumer service. Don't count on any of the manager they don't even exist and Jose is | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Alexis Valentin
    Llamas para que te atiendan y te dejan en línea y no te atienden. En dos ocasiones . Que pena. Fue en el área de partes.Espero que mejoren el servicio. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Mike Groshon
    Javier was fantastic. He was on top of every question or concern. I highly recommend comming in to see him. Yobany Peralta who is the finance manger was outstanding walking us through every process and incentive. I can not say how impressed with the whole dealership. A huge thanks to both of you for making my experience a fantastic o | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Maria Nunez
    El gerente general Moe, nos ayudó y encontró una solución para nuestra inconveniencia.Qué puedo decir! Qué gran equipo de administración proveniente de Luisa a cargo de ventas y José de servicio, se puede decir que realmente se preocupan por el servicio a sus clientes! Muchas gracias, Son un gran equipo en quien se puede confiar. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Pablo Izurieta
    Too much better than before, nice and sweet attention, good job, better coffee ?? next time. | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Wanda Martinez
    | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ ??????? ???????
    I recently purchased a car from Napleton Chrysler Jeep Dodge Ram off E Osceola Parkway, and I had an outstanding experience. From start to finish, the service was incredible. Moe, the General Manager, was fantastic—he provided all the details and was completely transparent about the numbers, which made the whole process smooth and st | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jeanette Macall
    I recently bought a 2025 Jeep Cherokee from this dealership and I couldn’t be more impressed!! From the moment I walked in, I felt welcomed and respected. As a single woman buying a car on my own, I was expecting the typical pressure to upsell, but instead, I was met with a team that genuinely listened to my needs. They took the time | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Robinson
    Carlos was great and very attentive through the whole process, and I'm greatful to have worked with and him. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jay Velez
    Sophia, Richard and Jovanny were excellent!! Thank you! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Dwight Franjul
    Sophia was amazing..would recommend when coming to this dealership ask for Sophia.. Also ask for Giovanni in finance .overall amazing experience | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ kalama lumpkins
    Carlos was very pleasant and helpful through the whole process. He absolutely crushed it. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Meliyah Lumpkins
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ kenneth de jesus
    Gracias Santiago Hernández por buen servicio al cliente y siempre mantener al tanto con el jeep gracias | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Conociendo Y aprendiendo
    Compré mi jeep gladiator y todo salió como esperaba. Los recomiendo 100% | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Von Penado
    I will give the service department zero stars. I have called to find out about a part that was special ordered after what they called digital imaging to find out what's going on with it from the Service Advisor. I left messages with the Service Advisor and Text on two different texting systems. No reply back I go to the store to find | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Nelmaris Torres
    Thank you so Napleton Chrysler as well as Carlos Marrero and Frank Rosales! We were in and out very quickly. Very friendly staff. Will definitely be back. | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Julie Johnson
    Alex Tilley was was wonderful to work with. He kept us informed throughout the process and made sure everything went smooth. He worked with our warranty company to get our transmission replaced and everything was done in around a week from diagnosis to repair. The driver, Francisco, who picked me up and drove me home was so nice a | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ The Lopez bonillas Family
    No good ???? no help | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Giampiero Modenesi
    My experience was wonderful with service Santiago was extremely helpful and answered all my questions with my car | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Brayan Escudero
    Excellent service by Jose on service 100% recommended | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Diego Blandon
    Service is excellent guys always take care of my car and myself thank you | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Angel Santiago
    Anthony Keys, he was a great salesman and someone to just chit chat with. Keys was able to give the keys to a new car. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Santiago
    Anthony was amazing. Great service. Definitely recommend to check him out. Keys gave me my keys . | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Keanna Ridley
    Angel at services & the mechanics were awesome . Great communication . My Jeep was fixed within a couple days & it was supposed to be longer so very grateful it only took 2 days . Thank you ! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Holler
    They were all very friendly and courteous. They were always asking us if we needed anything pointing out their well stocked waiting area. Not from the area, not knowing what to expect their service went above and beyond our expectations. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Alas
    I been shopping around for a new vehicle type of mid side SUV. And I came to Napleton Jeep dealer in Kissimmee. The Sales Representative Martin. Was very helpful and very knowledgeable, the General manager and the service manager was right there with me and the time. They work like a real team, to make it happen for you. The deal | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Brett Manahan
    Service department was great! Alex was very helpful | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Hector Padilla
    Ryan great customer service | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Perez
    Good people nice services and fast without any concerns | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Judy Mericle
    Sophia and Mario were very professional and helpful throughout my car buying experience today! ! They made the process go smoothly and I would highly recommend getting a car here! I cant thank Sophia and Mario enought! | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Corbly
    I want to recognize John Sinclair and Ricky A for their professionalism. I left day before due to a listing misunderstanding. I was visually upset but John did his best. Next day Ricky called and we solved the issue. Both were pleasant and positive. They even sent someone to pick me up at my home. That takes review to “Over the Top” | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Pablo Izurieta
    Good services,Maria Colon,your one of the best. This has nothing to do with you ,but the coffee:not good at all. Good job,you're my sunshine star. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Monique Poncio
    Martin me atendeu muito bem | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Robert Asencio
    Edit: I would also like to thank Mario in the Finance department for working all day to get me a bumper to bumper coverage on my truck, every one worked really hard and I’m super grateful! Edwin Cabreja was Great, got me into a truck when I couldn’t find financing anywhere else! Come and see him and get yourself into something now! | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Carin Saenz
    Dani is always the one in charge when I take my jeep, he is very diligent and helpful. | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Alparslan Kosifoglu
    | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ Eric M
    Edwin was amazing. Helped with everything we needed and made sure the vehicle was ready to go. Thank you. | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ No
    Bad, bad cars, bad people, bad service. Their cars are really in bad state. And try the car before buying. | Read Full Review
    1/25/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rafa DeJesus
    Fast service and friendly people. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Robert Asencio
    Edwin Cabreja was Great, got me into a truck when I couldn’t find financing anywhere else! Come and see him and get yourself into something now! | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ MCKen3311 Daugherty (MCKen3311)
    Santiago - Fantastic customer service o7 | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Linda Kaufman
    Alex was great. Got my air checked out asap. Will definitely recommend | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Tomas Grateron
    | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ William Havers
    Santiago is so awesome, I’m introducing him to my sister. Love him | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Alvaro Cortes Valencia
    Excelente servicio y atención por parte de Alex tillett | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Luke Fardelmann
    Edwin helped us a lot. Great customer service. He stayed late and worked with us through every step. Come check him out. | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ David Pollock
    Santiago was great and took care of me | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Susan Clippinger
    Good job! | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ ben ellis
    Alex is awesome. | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Castillo
    Excelente servicio ! Rápido y muy buena atención de Angel . | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ rayabreu1
    My sons car had to be towed to the dealership since his car key fob stopped working and once there Jonathan Gomez our service advisor worked quickly to get the car in shop and get the issues resolved, thankfully he was able to resolve the problem quickly!! Great service A+ and knowledgeable techs…. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Alvin Funes
    Santiago H. was extremely helpful. Took care of me every step of the way. Easy to communicate with and made process smooth with maintenance of my vehicle. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Reinaldo Cordero
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Awilda Archer
    Alex is a magnificent service ?? | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Daisy Garcia
    Great service! Alex was amazing! Super quick service. | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Michael Pena
    | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Zambrano
    I want to take a moment to commend Rafael Garcia for his exceptional service. From start to finish, Rafael went above and beyond to ensure everything was handled promptly and efficiently. He demonstrated professionalism, attention to detail, and a genuine commitment to meeting our needs. It’s rare to encounter someone so dedicated an | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ mario rodriguez
    Alexander tillett It was very helpful, helping me through a smooth process. And also José the Service manager. Thank you. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ George Fernandez
    After having my jeep wrangler at Napleton there was a situation and the service manager Jose Williams reached out to me to talk about the issue. He went above and beyond after I left napleton to make things right. He called me a couple times to make sure I had a good customer service experience and I will be going back to him for my | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Hiram Rodríguez
    Thanks to Martin, very professional, I have my new RAM 1500, the whole team willing to help, this is an excellent dealer… I highly recommend it | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Sandoval
    Alex was great, professional and very helpful with the service of my vehicle. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Karla Gonzalez
    Highly recommend Martin. we appreciate your outstanding customer service to get our new Jeep 2025 Wrangler. Mario and Michael also provided excellent assistance. We highly recommend this car dealer without reservation. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Regina’s Life
    Alex was phenomenal! He updated me the entire time I waited for my car and kept me in the loop. His customer service was top notch!! Would definitely come back again because the level of service was fantastic! | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Mayra Reyes
    Santiago was great! Thank you for being quick and professional with my service! | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Harry Vera
    Great experience Super service AAAAAA+++++++ Santiago, The best | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Isabel De Leon
    Excelente servicio?? from Santiago Hermandez | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Don Murati
    Alex, was excellent. He was very professional and polite. He was quick to approx he me at the lane and took good care of me. The best service advisor by far. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Vazquez
    Alex was very pleasant and attentive. In addition, he had great communication in keeping me updated with the progress of my vehicle. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ EDUARDO LOPEZ
    Great customer service from santiago. Excellent experience would recommend them anytime . | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Idalise perez
    Alex was great! He provided efficient & seamless service! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ E L
    I would like to thank Ricky Anguino for his welcoming personality and all his support during my transaction at Napleton. The transaction was smooth, painless, and quick. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Wilfredo Diaz
    Santiago was great. Awesome customer service. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ SONIA RODRIGUEZ
    Excellent. Santiago | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Regina’s Life
    Alex was phenomenal! He updated me the entire time I waited for my car and kept me in the look. His customer service was top notch!! Would definitely come back again because the level of service was fantastic! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Jose Vargas
    Awesome Service by Alex. Will definitely come back and I completely recommend it. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Yudelka Cabrera
    have to admit that my first impression of this dealership mistook me. Martin saw me and contacted me on the lot, and he handled nearly every aspect of my experience, ensuring that I was provided top-notch customer service. They walked me through one vehicle that I thought I really wanted, and they showed me a second vehicle that was | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Branden Joseph
    Santiago was my service advisor on my 2019 jeep SRT and he was awesome and it was a quick experience . Very professional and knowledgeable. 10/10 service . | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Raul Herrera
    My service rep Rafael, was helpful, polite and most importantly he was Honest! | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ James Poore
    Great service! Fast friendly! Santiago Hernandez is extremely honest and reliable. Definitely recommend Napleton South Orlando Chrysler. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Raquel S. Ortiz
    santiago was my service advisor he was exclient and great Communication will come back for my next service | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Perez
    Ryan did an awesome job ! Even gave us a loaner car during service | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ forceesha walker
    My service advisor Angel was professional and keep me informed the whole time I was here. Will be coming back | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Jose Pagan
    Joshua did a amazing Job with every detail. Being such a Great help with guiding me and helping me fix the problem I had with my vehicle can’t complain about the service. Thank u guys | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Orlando Chaviano
    Muy bien | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ J Marino
    Ryan in service took good care of me! | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Yasiel Hernández
    Angel in service was amazing, he was very informative and helpful throughout the whole process | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Pachon
    Keys! exelente advisor, I recommend it 100% kind and very diligent. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Andres Atxury
    Anthony Keys is the best seller, great job | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Tapias
    Excellent service, , 100% recommended Thank you so much Jose for your help | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Becker
    Ryan was great, good guy | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ martin brandt
    Thank you to Martin!! Frank, and Carlos for helping me to hace my new car and also offering me all the information that i needed to bit my new Jeep. Mi so happy Word new car!! Thank you so much! | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Rodriguez
    Worked with jose williams took care of my problem right away. Excellent service very pleased. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Stanley
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    1/13/2025 12:00:00 AM | Google
  • ★★★★★ LJ L
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    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Jazlynn Booker
    Service is horrible, attitude of workers and staff are super unwelcoming, have a hard time getting back to you, have a hard time giving you a loner vehicle when having your vehicle for over a week, no updates on your car unless you harass them about it when it’s in their care, this wasn’t the first time I’ve had a horrible experience | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ gerardo ortega
    Excellent service | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Cindi DeVries
    Ricky was great, very helpful and knowledgeable, awesome experience | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ Lucas
    Service advisor Jonathan Gomez was great help. Came in for service and was in and out in a timely manner. Highly recommend him as an advisor | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ steven fournier
    Edwin Cabreja very good sales person ... drove all the way from dothan alabama | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Shawn K
    Rafael in service is the man to see. I went in not knowing this dealership. Had a bad experience at a non dodge Chrysler dealer many many years back and always hesitated to take my car anywhere. These guys are professionals and are very careful with your car. Rafael put my mind to ease and always contacted me with updates along the | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Victor Sanchez
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    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Lyles
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    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Marquez
    Pésimo servicio, 8 días para culminar la labor del liqueo del refrigerante, no responden no dan seguimiento al cliente cuando contacta y pregunta cómo va la reparación, al final entregan el auto todo sucio de grasa exterior. No lo recomiendo | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Shahidul Ahmed
    | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Elon Musk
    Thanks for the help! Josh and Jose were fantastic helped me service my car and fix every other issue I had. Thanks guys!! | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Alma Velez
    I am very happy with the treatment I received from Darcy Sophia & John. thank you Napleton! | Read Full Review
    1/6/2025 12:00:00 AM | Google
  • ★★★★★ Fares Aboukoura
    Joshua Rodriguez helped me a lot buy my dream car. He was very transparent and professional. 10/10 would buy a car from him again! Thanks Joshua! | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Kiara Melo
    Anthony Keys was our sales rep, he made the entire process simple, fun, and easy. Mazing service, he was truly made for this job. 10/10! ?? | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Angela Mercedes
    Recently had my car serviced here for the Start stop battery, clogged front windshield washer nozzles, and control arm issues. $7,000 and almost 2 weeks later I got my car back from them. While driving home I noticed the start stop still giving me the same error as it was when it went into the shop. I messaged my service advisor Jona | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Hilman Rodriguez
    The servixe was incredible, I Came in to sell my car and Joshua Rodriguez gave me the fair price I asked for. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Nikki Moon
    Nicole Hidalgo was our Salesperson. She was very approachable and easy to work with which took the stress out of this car buying experience. We would definitely come back to see her for another purchase in the future. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Kendall
    Gracias Martín y Javier! La mejor atención y ayuda que pudimos recibir. Hacen lo que sea por ayudarlos a conseguir su carro soñando! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Mike Rex
    Anthony Keys is the best! Helped every step of the way. Awesome customer service! Will absolutely be buying from him again! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Emily Nicoli
    We scheduled an appointment on 12/23 to purchase a a 2025 Chrysler Pacifica on 12/26, giving the dealership plenty of notice to have the vehicle ready. Despite this, our experience was extremely disappointing. It took 6-7 HOURS to complete the purchase. The paperwork was messed up three times, even after my husband pointed out the er | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Topuz Topuz
    After just signing the paperwork, I went home to review what I had signed. I specifically told the salesperson to finance with my bank, but when I reviewed the buyer’s order and contract, I realized they completely ignored my instructions. Instead, they financed through someone else, leaving me stuck with a ridiculous interest rate. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Helena Smith
    I had an amazing experience with Anthony keys and I was able to get into a beautiful car! | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Sonia Lopez
    Anthony, Joshua, John, Frank, The best!!!!! | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Damaris Hendrix
    Wonderful experience! Thank you to Darcy for her patience and kindness. From her friendly greeting to answering all of my questions. Thank you to John for helping make the finance part so easy and sharing some great tips! It was the experience I prayed for! Thank you! | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Donald Clervoyant
    I got my Jeep back about week ago and i have to say thank you to Napleton team.Special thanks to Brian Hessler for jumping over and make a special follow up on my request.Maria my service rep was outstanding with the communication.John from service was great.The whole experience was way different.My car was fixed and i have no issue | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Vergara
    After going through a lot of work in many dealers in Florida, we found the perfect place to buy the car. The saleswoman Luisa Gonzalez is excellent and very professional, as is her finance partner. We recommend this dealer if you want to buy a car where seriousness and professionalism prevail. | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Mayela Rodriguez
    El señor Martin Brand me atendió de maravilla, me dio un buen insight, fue gracioso, coming back very soon | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ eimy cuicas
    Excelente experiencia y servicios prestados me atendió Martín Brandt muy amable, buena atención, presta un servicios excelente gracias…! | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Bittar Pacheco
    Vinicius is definitely the salesman you have to look for! Very nice guy, professional, and with a huge knowledge about new and used cars! Had a great time with him | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ bryan castillo
    We had a great experience with Carlos Marrero. He was excellent, answering all our questions and presenting multiple options. We came in for a trade, and while the process took a little longer, Carlos and Luisa were patient and helped us find an affordable truck that met our needs. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ 407 Performance LLC
    Santiago helped me clear the codes on my car. Amazing service | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Luis Vazquez
    Very helpful and curious thank you. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Frank Buschbeck
    Terrible service, once they sell you the car they won’t care about you anymore. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Paul Fabrizio
    Terrible experience for vehicle service. Brought my truck in on 12/26 and took 3.5 hours for oil change. Excuses the lift broke and had to be repaired.thwy has to run fleet service for approval. I was cancelled out before as they scheduled me before Christmas and shop closed early. Called twice to make sure they accepted feet servic | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Sam Morel
    Darcy and John were a great help. My wife and I came in, were shown the car we wanted to see and were able to start the paperwork almost immediately. Very clear, very straight forward, and so friendly. We really appreciated how smooth the process was. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ hackoooperplays
    Absolutely amazing experience, Joshua was a big help and was amazing, made everything an enjoyable experience | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Joyce Davis
    Darcy and John were amazing!!! They made what is normally a dreaded experience exceptional. I highly recommend this dealership, but more specifically Darcy. The care and consideration she demonstrated is rare in the sales industry. | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ jack hennessee jr
    Not to be trusted! | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Maydalis Rivero (Rivero)
    Estoy súper complacida con Kyle , me atendió muy bien , es muy amable , carismático y atento Muchas gracias por el servicio | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Preston Clayter
    Anthony Keys was very helpful with my purchase of another vehicle. | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Topuz Topuz
    Rick and Shannon were absolutely amazing in helping me achieve my dream of owning the perfect car. Their professionalism, kindness, and genuine care made the entire process smooth and enjoyable. Lovely people who truly go above and beyond for their customers. Thank you both for making this dream come true! | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ S W Thomas
    I don't blame Santiago. I blame his manager. I blame the GM. Five days you had my truck. Five days I called. Five days I never once got through. Five days I never got a call back. I paid $168 to get the truck towed to Napleton. Finally, I rented a truck and drove there to see Santiago standing at his computer with no other cu | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Cisco Salcedo
    Great service. Maria was great. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Bridgette&Clif Kelley
    Anthony Keys was great today! I messed up on my loan amount and he and the team worked so hard to help us out! Love Napleton Dodge Jeep Kissimmee!! | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Mason L
    Dealer experiences always range from place to place but at the end of the day it is by far the staff that makes the biggest difference. In my latest experience with a Jeep recall I had the extreme pleasure of having Larry as my service advisor. Even though the vehicle had to stay several days for the service I received prompt updates | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ dario guzman
    Excelente atención por parte de los señores Edwin Cabreja y Walter Alvarez los recomiendo. Muchas Gracias. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Jimmie Simmons
    I had a terrible experience with KIA a few days prior and when I came here I had low expectations, but Anthony Keys changed the game and went above and beyond for me. Not only did he go above in beyond in answering my questions and solving any issues but he worked tirelessly until he had a deal I was happy with in the vehicle I wante | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Mary Sill
    | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Gill
    Darcy was absolutely incredible in getting me where I needed for a new car. And Mike assisted her in sending me home with a dream car. Cannot highly recommend her enough! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Rudy Dickerson
    Shannon was amazing very friendly and professional I’d buy all my cars from her if I could. Wonderful experience! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Julia Beltran
    Excelente, experiencia, Servicio Luisa nos ayudó mucho y su mánager Michael. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Ray White
    Very professional location. But… be prepared to sometimes fight them when you need your vehicle repaired by them. They seem slow and not forthcoming with information on the repair or the repair time estimate. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Dillion Patel
    After dealing with Meagan, I will never, ever buy anything from this dealership again! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Rodriguez
    WORST DEALERSHIP IN KISSIMMEE!! I Have buissness in the area and regret everytime i take my car to get serviced on. They tell you they will work on your car a certain day and when the day comes they give you a diffrent day. My car has been in this place for months at a time and they dont care. Jonathan Gomez bro what is your job the | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Tiffani Davis
    Edwin Cabreja - Sales Rep helped us with purchasing our new to us vehicle - Cadillac. Process with him was smooth and seamless and he was easy to work with. | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Alnaldo Gonzalez
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    12/13/2024 12:00:00 AM | Google
  • ★★★★★ kennedi freeman
    Anthony was outstanding!! He was very engaged and not pushy at all. Would recommend!! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Shelby Medley
    Anthony was great! He was very professional and easy to work with! I would highly recommend him if you are in the market for a new car!!! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Canaan Myers
    Anthony was very helpful! He helped me find my dream car & I would recommend him to anyone in the market for a car! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Kelsey Sisk
    So Keys sold us a car & the entire process was a breeze! Even the communication before arriving to the dealership was outstanding! Thanks Keys | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Abreu
    Edwin cabreja buenas atenciones el servicio al cliente excente estoy muy complacido gracias | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ ruddy orti
    Great customer service, very friendly and helpful staff, and a positive buying experience. The entire process was efficient and convenient. I enjoyed the sales experience and I've never said that before! Lol thank you Darcy and Javier for all your help ?? "The finance guy provided amazing customer service forgot his name but thank yo | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Rob Jones
    My wife and I truly appreciated the no pressure service Mr. Keys gave us. America need more people like him to come forward. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Beltrani
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ jerome
    Well taken care of, keep doing what you do Larry | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Silva
    Anthony Keys this guy was great. Just purchased a car with him. Thank u Keys! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Carolina Choqueti
    Very great service! Just purchased a car with Anthony Keys. Great customer service. Appreciate it! ?? | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Kerstin
    My mother and I went December 7th to get another car fixed which didn’t work out and Darcy, Moe and Megan did so well working with my mom and I to fix things, that we went home with a better and wonderful new car! Thanks y'all so much for helping us out!! Y'all did awesome for us. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Champaigne Nicole
    Edwin and Anthony took amazing care of us and helped my boyfriend find the perfect car for him. Thank you for such wonderful care and attention to detail. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ A Meatball
    Edwin and Anthony in sale really took good care of us! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ daniel garcia
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    12/9/2024 12:00:00 AM | Google
  • ★★★★★ danny ochoa
    Today I can say I had the WORST service I ever experienced in my life . I made an appointment for oil change and I when I came I ask the porter up front about how long it would take to get the oil change they told me that it was about 2-3 hrs , so I told them that I understand but I can’t wait that long so I need to change my appoint | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Chase Carlson
    We first reached out to Napleton and were put in contact with our sales agent, Cory Whitney. He has been so helpful and knowledgeable since the beginning. He handled our barrage of questions with care and attention to detail. He went above and beyond the expected service. If you have the chance to work with Cory, you will be very wel | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Traci Negron
    Hands down the best car buying experience I’ve ever had! My sales guy Carlos was awesome, from start to finish he made sure I was taken care of and I love my new car! | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ David Roberts
    John and Shannon were very helpful in helping us pick out our truck. They made the entire process quick and easy. | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ George Conklin
    Javier and Anthony was very great waa very smooth ?? | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Steven Baker
    Great experience today at Napleton. Cory helped me negotiate a great deal. He and Mario from financing had me in and out in a flash. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Maria Roberts
    Came in trade my 2019 Dodge up had little faith in my situation but the Great lord delivered Mr Anthony keys and was introduced too and boy did the Great and mighty King delivered , I walk out 0% down low financing and a great Hyundai . Check out Great doge and ram .On Osceola park wayyyy. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Javier. Vega
    Muy agradecido con Luisa fue la vendedora que solucionó la compra de mi vehículo Chrysler pacífica 2024 muchas gracias | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Teller
    Edwin Cabreja Sales Rep / Moe General Manager, help me today and did an excellent job? I really appreciate the great service. I get here at napleton's on oscarla Parkway in kissime. It's always a pleasure.Thank you glenn | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Christina Reichhart
    Anthony Keys helped me get a vehicle and I am happy with his service. I told him about my situation. He was able to deal with me through the phone because I was unable to get to the dealership at the time. I’m glad he was able to do so and kept in contact with me throughout the process. I’ve gone other places and didn’t even hear bac | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Mark Hout
    John was great & transparent! Very professional and quick. The place to go!! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Yi
    Had our 2014 Wrangler serviced. Larry, Service Advisor, was very friendly and helpful. He took the time to understand our concerns and guides us through his recommended service options and kept us informed of the progress. Larry was very nice to work with. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ John '
    Took my 2022 Wrangler in for its second Jeep Wave service. Larry, Service Advisor, took the time to understand my needs and helped ensure the visit went very smoothly. Would highly recommend Larry. Thank you! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Papi Chili
    Aaron the general sales manager really nice and took good care of me I'm thankful to him. if your in the market or a vehicle, I recommend you go see Aaron and Cory at Napleton in Kissimmee! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Ortiz
    Edwin Cabreja Has been my salesman on numerous purchases between myself, family, friends and now finished purchase of company vehicle He has always been straight with me and the dealership best interest. I look forward to continue to work with Edwin and Napleton’s Kissimmee on future purchases | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Lexi Smith
    Corey’s one of the best to work with. He’s a genuine person that is trying to do best for his customers. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Austin Ledsome
    Great experience, Corey was very helpful and made the experience very easy. | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Donald Clervoyant
    Why is so hard to communicate with service? why service can't be consistent ? no follow up? i took my car to service and i used to like this place and deal with Jeremy Lopez that used to follow up better than my previous service rep.I work in customer and i understand how tough can be sometimes but i think follow up is the most impo | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ olivia kalo
    Jen and the Napelton Clermont team sold me a Lemon and have done nothing about it! I financed a brand new 2024 Jeep Grand Cherokee back in February of 2024. Jen was my sale women. She insisted I leave with the vehicle at 11:30 PM when there was no one there to do the final vehicle walk though, give the car a wash, etc. Not even a we | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Biglup reyna
    Darcy , Martin , and Aaron the manager were great ?? | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Michael Pillado
    Great experience with Edwin Cabreja!! | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Angel Yester
    Edwin cabrera excelente trato gracia | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Scherer
    Ricky—my hero. Thank you for making this easy and enjoyable. Moe, you aren’t half bad—thank you both for everything, I appreciate you BOTH. | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Nick Riccardo
    Tracie in service is awesome! | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ swervo!
    First of all I want to say SALUTE TO YOU KYLE! I did not expect walking into this dealership and getting a car. Was going to help a friend with checking out a car and just asked a question and next thing you know I’m out the door with a monster deal! I appreciate the service, I appreciate the help from Kyle & yeah now I’m cruising th | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Shaun Martinez
    Larry wryeza is one of the best customer service he helps in the best way he can he’s very trust worthy and reliable funny and awesome person to talk to while you wait on your vehicle I recommend him 1000% outta 10% | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Tecc Man
    Larry wryeza is one of the best dodge servixe customer service he helps in the best way he can he’s very trust worthy and reliable fantastic service | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Enrique Sosa
    Corry was awesome , he dealt with my craziness . Thanks for the help! | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Chassitie Nolte-Jackson
    John was super nice and helped us through everything! | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Miranda Figueredo
    I had an excellent experience working with Kyle when purchasing my car. From the moment I walked in, Kyle was incredibly attentive, professional, and knowledgeable. He took the time to understand my needs and preferences, helping me find the perfect car for my budget. The entire process was smooth, and I never felt pressured to make | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Robin Jackson
    Was so nice | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Keishon Martin
    I recently came a brought a car from here a couple weeks ago. Everything went absolutely perfect Mr.keys was very respectful and professional and help us to every car we looked because we’re a little picky on the color. | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ E D
    T. Larry took the time to listen and helped get vehicle services done. Answered all questions about services provided. Thank you!! | Read Full Review
    11/27/2024 12:00:00 AM | Google
  • ★★★★★ Chef Elmer Nieves PartyChef
    Excelent experience. Kyle has a great customer service. Taking his time for the client and making sure that we were making the right decision for the right car. You need to ask for him when you get there. Great personality and you can feel the passion he has for what he does. Hi is my new car salesman. If I need a new car or any of m | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Edgar Lagos
    Great experience!!! We continue to be pleased with the professionalism and great customer service provided by luisa Gonzales and all we come in contact with at the dealership. We once again received a great deal on our new car. Thanks. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Dev J
    Excellent service, Kyle assisted me and was professional, kind, and determined to help. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Maria Sosa
    Luisa González excellent service and process very Easy Thanks | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Martinez III
    Kyle provided great service at the dealership. He was knowledgeable, positive, and made the process smooth and enjoyable. His professionalism and friendly attitude stood out. Highly recommend talking with Kyle! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Michael Pineda
    Luisa Gonzalez offered amazing service! She made me feel welcome and made my visit a wonderful experience! Highly recommend her! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Sunshine
    Everyone is friendly and welcoming! Kyle was amazing he was very helpful and informative. Great customer service! It was an overall great experience and I will be referring everyone to him ! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Mendoza
    I was treated very well when I purchased my Dodge Charger with Edwin Cabreja. Go see this salesperson when you come to this dealership. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Batista Pino
    Super Agradecida por el brillante trabajo de Roberto Alfonso, estoy encantada con mi Jeep Wrangler 4xe, el mejor vendedor del mundo, recomendado al 100% | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Mel Reinhart
    I came from a BDC appointment and was immediately greeted by Moe the gm and his Sales Consultant Darcy who was not only welcoming but professional and knowledgeable. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Ivan Eras Alfonso
    An incredible experience. Without a doubt the best dealer who has ever served me. All the attention goes to the salesman Roberto. The best treatment and explanation. 5 stars for him. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Oswaldo Piragibe Junior
    Darcy and Moe , the guys were awesome. Best in Orlando. I recommend them a lot. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Andres Triana Garzon
    Luisa helped me in an excellent way, she showed me the portfolio and different options, all I can say is that it was a great service. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ patricia yoyis
    Estuve en el dealer y me atendió Luisa González su atención fue excelente, muy agradable y profesional la recomendaré a familiares y amigos. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ JELITZA RODRIGUEZ
    I went to the dealership and the experience was very good. I had my head full of questions and I didn’t know where to start, but Kyle Torres helped me clarify and organize all my questions and doubts. Excellent service, very attentive and professional. Thanks Kyle! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Leena S:
    Hi! My experience here was amazing!! Shannon really helped my parents out with the purchase of my new car!! She was really nice and very helpful in this journey!! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Thais Nunes B. de Souza
    I had a great surprise with my saleswoman, Luisa G was attentive, patient, communicative and very friendly from the beginning. I will certainly recommend her to my friends who are looking to buy a car. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ hermes diaz
    I Was at the dealership to shop for a new car.luisa Gonzalez solarte was the sales person to guide me to shop for a new car.she was great and I will recommend her for future buyers | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Nashelly Vazquez
    I had a lot of questions and concerns I wasn’t very sure what I was looking for , Kyle was able to help me out make suggestions and answer all my questions and made everything super easy for me. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Glenda Pagan
    I had an excellent experience at Napleton Dealership. From the moment I walked in, the staff was friendly and welcoming. I was greeted by Kyle Torres, who took the time to listen to my needs and helped me find the perfect vehicle that suited my budget and lifestyle. The entire process, from test-driving to financing, was straightfor | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ milthon martinez
    Excelente servicio dado por la sra Luisa fue clara atendio mis inquietudes y tienen buenos precios, | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ liliana nino
    Excelente servicio al cliente prestado por Luisa G. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Alina Martinez
    Gocé de una experiencia formidable con un servicio de excelencia 5Stars por parte de todo el team de Napleton, especialmente por Roberto Alfonso que me recibió de forma especial y me hizo sentir parte de la familia Napleton from the very beginning hasta el final del proceso. Se los recomiendo 100%. Estoy muy feliz con mi nuevo Jeep y | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Laci Jump
    Yay Kyle, smart guy. 10/10 | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Kaizer Velasquez
    Mil mil mil gracias a Luisa gonzales eres excelente asesora resolviste todas nuestras dudas muy respetuosa agradable y muy atenta sabe aclarar muy bien cada punto que teníamos y cada inquietud gracias luisa | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ deon mangum
    Went in to look at some cars and get an idea of what I wanted and wasn't sure what would fit best for me but the customer service was very good ,finally the man who did help me was named kyle torres he was very informative, easy to understand, and overall was good to sticking to the point | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Angel Roset Herrera
    Muchísimas gracias quiero dar por el servicio y la atención prestada al cliente y en especial a el asesor Roberto Alfonso por su transparencia y honestidad a la hora de mi compra,agradecida eternamente | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Midalis Calo
    I've had the pleasure to meet Kyle Torres at Napleton Chrysler. He's very professional, kind, and, answered all my questions. I definitely recommend him with my eyes closed. Happy to have sales person that understands your needs and what you looking for. Keep up the good work, Kyle. Thank you for your help. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Linda Wilson
    First car purchase in years. Thanks Darcy | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Javier Andres Segura Morales
    Quiero expresar mi más sincera gratitud a Luisa que me atendió. Su servicio fue EXCELENTE, me brindó toda la información que necesitaba y me hizo sentir muy cómodo. La recomiendo 100% a cualquiera que busque una atención personalizada y de alta calidad. ¡Muchas gracias por todo!" | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ ISABELS TOUCH
    Sharon is amazing great saleswoman | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ roberto alfonso
    I wish nothing but the best to the Napleton team, specially to the cuban sales consultant for his warming welcoming going above and beyond from my expectations on the process, and introducing me to Frankel….an expert on this field! Best luck to everyone here, for sure I will let my people know which is the best place to buy a Pre-O | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Santiago
    Kyle Torres was able to help me with my needs. He is very professional and explain me everything I needed to know and learn about the vehicle I wanted. I would highly recommend everyone to work with Kyle to get your car with the best terms and honest service. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Maria del Pilar Garzon Sosa
    Súper recomendado, gran variedad de opciones y la atención por parte de Luisa María excelente!! Espero volver pronto | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ noslen Cano
    Complacida con la atención brindada a mi esposo y a mi gracias al asesor Roberto alfonso me voy muy contenta de napleton | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Anelys Aguilera
    Me siento muy agradecida con todo el equipo de napleton y su asesor Roberto Alfonso me trató súper bien y con mucha amabilidad muy recomendado | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Carla Rivera Calderon
    Another fantastic car buying experience thanks to Luisa. This was the second time and I bought here with Luisa”s help and she made so easy and is so helpful with everything we needed along the way. She communicated with us thoroughly before and during the visit. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ DjBrosive
    I’ve been to a lot of different dealerships but this one takes the cake for good customer service.And making things quick and simple. I would like to thank Kyle Torres for his amazing service and making my experience worth my while. 10-10 | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Elismeny Sánchez Martínez
    Un placer hacer negocios con Roberto Alfonso, súper profesional, excelente calidad de servicio, Agradecido por mi Jee Wrangler 4Xe, recomendado 100% ?? | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Denise Maldonado
    Spoke on the phone with Kyle he was very helpful and informative made everything very simple and straight to the point | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Cristina Rodríguez Sosa
    You must work with Kyle Torres will give you an amazing easy buying experience. Thank you Kyle T. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ John Silver
    I had the pleasure of having Kyle help me out, he was very informative and easy going. 10/10 recommend | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ TranscargA Mundial
    Hello, what good attention from the advisor Luisa Gonzales, it was very helpful. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ maria tovar
    Pregunta por Darcy y Moe ???? excelente servicio | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Meiset Herrera Arocha
    Mi forma de pensar respecto al proceso de la compra de un auto cambió luego de que Roberto Alfonso me recibió en Napleton y me asistió en todo lo que fui necesitando, fue preciso y transparente durante todo el proceso. Profesional y amable! 100% recomendable. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Vilm Films
    Kyle Took care of me and was very straight foward,honest, and helpful highly recommend | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Juan Pablo Franco Vasquez
    Edwin And Joshua from sales were what we needed and more!! they helped us through out the whole process, answering all the questions we had, and making sure we were satisfied with the answers, the prices and the dream car we wanted. So thank you very much for the help. Highly recommend. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Buildingboost !
    Luisa and Michael amazing people! Her customer service and honesty was the best. I will be back for my second ram soon. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ MARIA TORRES LOPEZ
    Muy agradecida con todo el equipo de Napleton especialmente con el asesor Roberto Alfonso súper recomendado! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Juliana Garces
    Luisa González helped me on my car search. She is very knowledgeable, her with her experience in the field I was able to go home with the best deal I could’ve ever gotten. Thank you Luisa | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Jiralys Sanchez
    I had many questions about the car that I wanted, as well as the deals I was able to get. Thanks to the representative Roberto Alfonso who helped me clarify all my doubts. Thank you very much | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ javier gonzales
    This dealership met all of my expectations. From Sales Associate Darcy to Sales Manager Mike Bender to Franklin in Finance. I am beyond pleased. Thanks Napleton Kissimmee ???? | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ myrta ortiz
    I was serviced by a young gentleman, Kyle Torres. He was very courteous and very professional. He is a passionate and detailed sales representative that will advise and tend to your needs. Excellent source for this dealership. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Luis Santiago
    I recently had the pleasure of working with Kyle Torres during my car-buying journey, and I cannot recommend him highly enough! From the moment I walked onto the lot, Kyle made me feel welcome and valued as a customer. He took the time to listen to my needs and preferences, guiding me through the various options without any pressure | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Pepin
    Awesome help Shannon was great | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ juliana andrade
    Luisa made our car buying experience so easy and stress free! From the minute we walked in we were assisted with a smile and good energy. We walked in not knowing what we wanted, so she made sure to give us all of the details on each model and the pros and cons when comparing. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Alex Prada
    Luisa fue Muy amable y se ve que tuene mucha experiencia | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Magnus Mason
    Kyle was super friendly and helpful. It’s very nice to see a group of people this passionate. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Gerardo Morales
    It was a great experience working with Kyle Torres, nice young man try to help in any way possible to get the best deal. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ zulani arocha
    Mi experiencia en Napleton fue maravillosa gracias a Roberto el ejecutivo de ventas que me ayudó durante todo el proceso. Muy amable, profesional y responsable. 100 % lo recomiendo ?? ?? | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Zurielis Ramos
    Thank you Javier for helping me with the purchase of my Acura RDX. Service was excellent, definitely recommend. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Silvia Marc
    Darcy was amazing! Had me in and out in less than 2 hours. I left with the cars of my dreams and with the best deal! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Diego Portillo
    Frank was hands down the best when it came to working with us in getting our new jeep. We are very appreciative towards the whole family at the dealer but frank went above and beyond to get us a good deal and work with what we came. Very friendly and helpful. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Hande Flores
    Me atendió el joven Kyle Torres y les puedo decir que la experiencia fue increíble. Kyle está lleno de conocimientos y te facilita toda la información que necesitas, haciéndola sencilla de entender. Te recomiendo un 110% que preguntes por el. Estarás en las mejores manos. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Yiliam Urdambidelus aparicio
    La atención excelente de parte de todo el equipo,muy buenas personas gracias al asesor Roberto Alfonso pronto vuelvo por mi otro carro | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Linda Kaufman
    Just came for parts on a casual day with my husband and fell in love with a Wrangler in the showroom. Aaron and Darcy made it happen! Beyond happy. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Madelen bartumeu
    El servicio fue excelente,me atendió Roberto Alfonso y me asesoro muy bien con la explicación sobre el carro y sus beneficios,lo recomiendo 100% | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Brian Sánchez Romero
    Agradecido con Roberto Alfonso por su asistencia durante todo el proceso de la compra de mi nuevo auto en Napleton Kissimmee. Excelente servicio, muy profesional y amable. 100% recomendad. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Andrés Hernández Cáceres
    La atención fue genial. La asesora Luisa González me prestó un servicio muy profesional | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ ZULEIDY MARTINEZ
    Roberto Alfonso was my Sales Reprasentive Agent. He was very professional and did everything possible to please me and find the best deal for me. Highly recommended his services!!! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Noemi Agosto
    Edwin Cabreja me trato como una reina a mi y mi esposo. Lo recomiendo al máximo. Es el segundo vehículo que compramos. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Roberto Alfonso
    Mi experiencia como profesional en este lugar ha resultado fascinante, estoy muy orgulloso de formar parte de la familia Napleton y de gozar de la dicha de ser parte de semejante equipo de trabajo. ¡Gracias a todos por hacer de mi experiencia algo extraordinario! ????PROUD TO BE ON THE NAPLETON LUXURY TEAM???? My experience as a profes | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Sam Crews
    Ask for Kyle! He will help you find what you're really looking for and at a great price. Very knowledgeable and delivered a pleasant experience for my family and I. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ myriam mancilla
    La señora Luisa tiene muy buen servicio, felicitaciones | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Robert Miller
    I purchased a 2020 Ram from this dealer and Luisa and Luis personally delivered my truck to my house 3 hours away the same day we closed the awesome deal!! The truck is beautiful | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ bryant rosado
    I had the pleasure of working with Shannon during my recent car search, and I cannot say enough good things about her! Although she didn’t have the exact car I was looking for, her exceptional customer service made the experience truly stand out. Shannon was friendly, knowledgeable, and attentive throughout the entire process. She w | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Gerielys Guzman
    Shannon was absolutely AMAZING!!!!!! Def if you ever go here go for Shannon she’s awesome and just so helpful and kind | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Felicitas Garcia
    Muy buena experiencia recomendado al 100 super equipo el de napleton en especial al asesor Roberto Alfonso | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ nataly laguna
    Hello, good afternoon, I would like to highlight Miss Luisa Gonzalez as a commercial advisor. Thank you for your collaboration and for your kind help. Thank you for your professionalism. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ DMartinez Vazquez
    Excellent customer service by Kyle, he was just amazing! If you need a great salesperson, asked for Kyle. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Isabels Touch
    Sharon is amazing super sweet I’m still looking but will go back and let her show me more ?? | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ sergio perez
    Luisa is an Really nice and kind person, I experienced a great customer service | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Sophia
    Shannon was our representative and she was very helpful and knowledgeable, even though we weren't able to get a car right away she still took her time showing us multiple different cars and answering all our questions, we will be returning to her as well as recommend her to friends and family. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Perdomo
    Agradecido con la atención de la señorita Luisa Gonzales, amable y clara al momento de dar la información necesaria. Quedo a gusto y recomiendo a Luisa para futuros clientes por su buena atención. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Juan carlos Cifuentes
    excelente servicio brindado por luisa gonzales | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Raul Alfonso
    Priceless experience and exquisite assistance through all the sales process thanks to the sales consultant Roberto and Napleton team. 100% recommended | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Zulaini Pérez Arocha
    Magnífica experiencia en Napleton. Muchas gracias al ejecutivo de ventas Roberto por su ayuda. Muy profesional, atento y vien preparado. Lo recomiendo al 100% | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Sergio Bermudez
    Luisa González, more than a salesperson, a person with a vocation for service, very good customer service. | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ portiz
    Edwin Cabrera at Napleton Kissimmee has been my salesman on multiple purchases and has made reasonable pricing that benefits both the dealership as well as the customer both in the private and now in the commercial aspect Look forward to continue on future purchases negotiations | Read Full Review
    11/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ derekflorez777
    recently visited a few weeks ago, and Shannon was amazing—so helpful, knowledgeable, and patient, even with all my questions. The team is friendly and professional. 10/10 recommend! | Read Full Review
    11/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ portiz
    Edwin Cabrera at Napleton Kissimmee has been my salesman on multiple purchases and has made reasonable pricing that benefits both the dealership as well as the customer both in the private and now in the commercial aspect Look forward to continue on future purchases negotiations | Read Full Review
    11/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ derekflorez777
    recently visited a few weeks ago, and Shannon was amazing—so helpful, knowledgeable, and patient, even with all my questions. The team is friendly and professional. 10/10 recommend! | Read Full Review
    11/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Angel M.
    “Luisa was fantastic to work with! She was professional, helpful, and made the car-buying process easy. She helped me find the right car without any stress. Highly recommend her!” | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Lunny Gamer
    Lucca was great help, from the moment we walked in he was very nice and courteous. Ask for Lucca! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ ExpertPs4Gamer
    Everyone in there is incredibly nice, Lucca, our salesman went above and beyond to help us pick the perfect car! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ IAH
    My representative Shannon was outstanding! Her customer service was impeccable, unfortunately due to personal reasons I was unable to get approved for a vehicle but she went above and beyond for me. Would definitely recommend anyone to go to her personally! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Martinez
    I had the pleasure of working with Luisa G as my sales rep, as she truly helped me get into the car of my dreams, it was an amazing experience I am incredibly grateful for her hard work and dedication. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ JuhDawn
    10 out of 10 would recommend! The whole staff was super friendly and very helpful! I dealt with Javi as my salesperson and he definitely went over and beyond for his customers service! I had the please of personal dealing the the GM Moe, thank you guys for helping me get my dream car! I got a 2021 Tesla, and they went beyond to mak | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ LUZ MERY RIVEROS PERILLA
    Excelente servicio muy buena la.atencion de la señora luisa muy buena la la atención aclato todas mis dudas | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Milhon Martinez
    Tenía una mala imagen de los dealers pero luisa mi asesora de ventas cambio mi forma de ver las cosas fue de mucha ayuda en todos los requisitos y papeles para la compra de mi carro muy altamente recomendada . | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Nahysheeda Perez
    I came in looking for a car, and Shannon was very attentive to my needs and wants for my new vehicle. Unfortunately, I couldn’t make a decision then but when I come back i’ll definitely be asking for her! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ gomezricardo gomezricardo
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ L O S T
    When I was in I was having a hard time understanding negative equity. Shannon was very patient and understanding, cutting no corners to assist me. I need more down payment but I will be back to see her soon! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ andrew morey
    Spoke the other day with a sales person Luisa although she was great and pleasant and answered all my questions about the ram pickup I was interested in my wife decided against it after all . Would highly suggest her !!! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ raissa ladino
    Luisa González is amazing. She gives off such a genuine feeling as a person but also as a saleswoman. The whole purchase process felt smooth from start to finish. I will definitely be recommending you to anyone I know that is looking to purchase a vehicle. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Isabella Gordils
    Frankie was such a help. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Luis Calderon
    I just want to thank napelton for the great service they provided to me today...especially Cory javier mo Javier's brother and the finance guy...all the efforts that was provided today is why I keep coming back...5th purchase today...thanks again guys... | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Phillip Grice
    My experience was amazing buying my brand new Jeep wrangler. I can’t thank Luisa and Aaron enough for putting up with me all day, as well as all the knowledge they had to share. Would definitely recommend this team for any future purchases! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Salim
    My rep Shannon was very friendly, she listened to all my wants and needs. Would 100% recommend her to anyone that goes to this dealership | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Yamil Delgado-Torres
    Luisa Gonzalez has been one of the best sales advisor me and my friend have had in a long time. Few vehicles already under my belt and Luisa has delighted me with her ability to treat people with kindness as she made us feel comfortable during the purchase process | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Tyler D
    The dealership as a whole was very nice however one person, Luisa, in particular made it that much better. She was friendly and very knowledgeable about each vehicle I asked about between the Dodge Charger and Jeep Wrangler. She makes the car shopping experience pleasant. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Alejandra Restrepo
    Luisa fue excelente de principio a fin en mi proceso de compra , fue muy honesta y estusiasta, los managers de venta también fueron muy amables conmigo 100% recomendados muchas gracias | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Mykayla Poole
    Great experience, I decided to shop around a bit more however I would love to say Shannon was the best person I have ever worked with. If I do decide to go with this dealership it will be because of her! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Rodolfo Gonzalez
    Expelente servicio al cliente,atraves de la compra de mi carro mi Ram1500 y el cambio de mi carro con mi asociante de ventas Luisa y su gerente michael | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Camilo Buitrago
    Excellent guest service by Luisa Gonzalez, 100% recommend | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ St33zyy
    Quran was a great salesman, we did not leave with the car BUT we know exactly what we want. Thank you Quran and everyone involved! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Vivi Martinez
    Luisa made my car-buying experience smooth and stress-free! She was knowledgeable, patient, and attentive, helping me find the perfect car within my budget. Highly recommend her for her professionalism and friendly service! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Wavey Baby400
    My rep Shannon was very attentive and helpful, she made the experience even better than expected! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Norman Brizzio
    Many thanks to Luisa Gonzalez for your excellent service. LUISA YOU ROCK! ?? | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Lila Smith
    Shannon was very helpful and polite, unfortunately I didn’t purchase but I will be back to buy at later time from her | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Oscar Diaz Vasquez
    Thank you Lucca for helping me out, unfortunately I didn't leave with a car that day but now I know exactly what I want/need, thank you! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Dolly Martinez
    Estuve en busca de mi carro deseado en diferentes dealers y finalmente lo encontré aqui .Luisa mi vendedora tuvo toda la paciencia para mostrarme distintos carros y modelos es una persona muy agradable y con mucha experiencia, gracias a todos lo que con su servicio hicieron esto posible. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Jungle Beat
    Frank help me out awesome experience | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Dillon Light
    I had an excellent experience with Shannon. 10/10 I would recommend asking for her when you go to buy your next car! She gave me their best price and I didn’t have to negotiate | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Alix Gutierrez
    Been car shopping with my boyfriend for a while and what made the deal happen was Luisa. She is very knowledgeable and help us a lot. We test drove a few vehicles but when she showed us this beauty we knew it was it. Luisa and Moe were so kind and made everything so easy. Thank you for the help! Trustworthy and genuine woman, now a d | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Andres Ochoa
    Luisa Gonzalez helped me on our recent visit. She very knowledgeable on the process and provided great recommendations. If you want someone who is willing to work with you every step of the way she is your go to . Thank you for all your help! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ OTalDoMiseu
    Thank you Lucca for the help, amazing customer service, we left very happy! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Steve Mooney
    I came in to look around a week or two ago and had an amazing experience with Luisa. Soon I will be trading in my 17’ RAM and I will for sure get the vehicle from Luisa and Napleton Chrysler Jeep Dodge Ram. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Marco Quinchia
    Luisa went above and beyond to find the perfect car for me. She even stayed late after closing to finish up the paperwork and deliver my car. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Yashira Quiles
    Thank you so much Luisa Gonzalez’s and all the Napleton team to help me with the purchase of my new car ?? | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Catalina Soto
    Recently went to buy a vehicle, but unfortunately I wasn’t ready at the moment Luisa Gonzalez was my sales person and explained how this works, is my first car so I didn’t have any idea of how extensive this can be, but for sure once I get everything settled I will be back to get my vehicle from her! She is amazing and very honest. S | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Felicia
    Great selection of vehicles, my rep Shannon was amazing, she really listened to my likes and dislikes and was very patient. Would recommend anyone to see her! | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Liseth Perilla
    I was thoroughly impressed with Saleswoman Luisa’s extensive knowledge of the vehicles. She provided clear and detailed explanations of each feature, ensuring that I fully understood the specifications before making a decision. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Avigayl Vergara
    Came here last week to see what my options were to buy a car. One of the sales member approached to me, her name was Darcy. Very attentive member, explained and was very detailed with all the questions I had, some dealerships would not even look at you twice if you tell them that you’re just looking and not buying in that precise mom | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Franz Quintana
    I recently purchased a new car from Napleton Chrysler Jeep Dodge and overall, it was a fantastic experience from start to finish From the moment I walked into the dealership, I was greeted by Luisa sales associate who took the time to understand my needs. They listened carefully to what I was looking for in a new car and offered val | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Chris Lora
    I had a great experience and Luisa g was really helpful. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Denis Cornielle
    Great sales Edwin cabreja | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Gonzalez
    Luisa, my sales consultant, really listened to my needs and worked hard to find the perfect car for me been first time buyer with no credit history!! | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Limavi De La C
    Have bought my second vehicle! Lovely experience. Hassle free smooth transaction. More than fair prices and friendly faces. Darcy was super informative and knowledgeable when it came to choosing between Leases and Financing options. I have bought my second vehicle 3 years after buying my first from her. The GM Moe is a breath of reli | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Michael Woods
    If you want a new or a great use car or truck (suv/minivan) Napleton C/J/D/R is the place to pick up that ride… Best prices in town… Ask for the best Salesman in the country Anthony Keys and he’ll take good care of you… | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Joel Hernandez
    Edwin Cabreja treated me well great service and nice | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Zacky De La Cruz
    I came with my sister to help my sister finally have a car of her own & be independent ( from using my car haha ) what better way than to buy her very own car??? If you’re looking for a new car, please ask for Darcy. The best! Professional, no pressure joyful and hopeful experience! I will be getting my car here once I turn 18. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ A&G General Services USA
    Excellent experience. Work with Ricardo I've done several deals with him, always good. Quick in and out, and he's very helpful. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Efrain Rios
    Anthony keys help use get a truck for my son and was very helpful and respectful and gave good service to use | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Jaime
    Luisa Gonzalez made the car buying process super easy…way exceeded my expectations… everything was explained step by step and very easy to understand . Highly recommend!! If you are looking for a new jeep give them a chance … I really appreciate the time they put in for this to be possible | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Sharon De La Cruz Villanueva
    I can blindly say this was the best experience. Aaron the Manager and Darcy was more than helpful in helping me obtain and start my credit as a first time buyer! We looked at various options until I finally picked and found my dream car. Darcy even helped me when we called w my insurance company and lowered my quotes! Truly a went ab | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Alfonso Reyes
    Edwin did a great job helping us pick out the 2020 Kia Optima. We appreciate his time and commitment to good take care of us. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ ELIDA DELGADO
    Keys very good person very good service | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ blanca quinchia
    I would highly recommend Saleswomen, Luisa to anyone looking for a pre-owned or new car. She was honest, fair, and genuinely cared about finding the right fit for me. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Luz Marina Builes
    Darcy was super helpful in helping my husband Barry & I buy our New Grand Cherokee! Truly the best experience! The GM Moe and Sales Manager Mike Bender are more than fair and honest! Will recommend my friends and family | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Nati Eighty
    Great dealership!! The people are wonderful!! Anthony Keys was exceptional and he was the best at helping me and what I was looking for!! I wouldn’t go anywhere else to buy a car!! | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Maritza Gomez
    Anthony keys is is a respectful and gave us good service | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Efrain Rios
    Anthony keys helped me get my 3500 he is respectful and good person and gave use good service | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Nikita Hendricks
    Excellent service and I was treated with respect. 10 out of 10 experience. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Julio Checo
    Thank you for helping me find my next Vehicle, Shannon Yasin was friendly and pleasant I felt at ease, and comfortable on making my decision I’ll definitely recommend someone else to purchase their next vehicle here at Napleton | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ KENETH FUENTES
    Came in frank hook me up from the start, happy with my tesla recommend frankel | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Gonzalez
    Mi familia y yo tuvimos una excelente experiencia el día de hoy en la Jeep Dodge y un excelente servicio de parte de la vendedora Luisa se las recomiendo al ?? ella es muy profesional y honesta con su trabajo. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Mates
    Kyle and Carlos. Great team of sales reps. Going above and beyond to make sure I was able to get into the vehicle I wanted, answering all my questions and concerns. shout out Napleton Chrysler Jeep Dodge Ram. A great place to buy your next vehicle ask for Kyle!!! | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Santiago Chavez
    Positive staff interaction by salesperson luisa was incredibly knowledgeable and patient, never pressuring me to buy. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Cristopher Laz
    Great experience. I recently had the pleasure of purchasing a car at this dealership and Luisa helped me. I couldn’t be more impressed. She took the time to understand exactly what I was looking for and helped me find the perfect vehicle to fit my needs. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Milton Quinchia
    I had a great experience at Napleton chrysler Jeep. Thanks, Luisa. She was friendly, accommodating, and went the extra mile to make sure I was happy with new jeep. super excited | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Kris Vanacore
    Had a great experience with Carlos and Raymond today. We purchased a 2023 Jeep Grand Cherokee and are truly happy with all aspects of our transaction. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Miguel alvarado
    Great job | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Julia Cross
    On 11/7/24 we came to Napleton and left deflated after an experience trying to buy a truck we saw online so I gave 1 star , but have edited to 4 stars based on our most recent experience with Napleton. The GM Moe Golshani contacted me regarding our displeasure with Napleton. He has been very apologetic. Although we have purchased a | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Alonso Ramos
    Edwin was nice and honest straight to point. I liked his transparency and kept me inform throughout my truck purchase. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Noah Padgett
    Ricky and Anthony ?? | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ dre martin
    Great place with a great selection of cars! Anthony Keys was a great help to me as well!! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Shauna Keys
    Anthony is a wonderful salesman! He will stay with his customers to the very end and make sure all are happy! His heart is huge and he really cares! If ever given the opportunity don’t hesitate to purchase a car from him. Get your keys from #KEYS!! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Priscilla Aquino
    This was my first time coming to Napleton and my sales associate Frankel was amazing. He was very knowledgable of all the cars, did not pressure or harass us in making a decision. He listened and assisted in every way that he could. He was able to negotiate for us and we walked away with our dream truck. Thank you for an amazing | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Corey Sandifer
    My wife and I bought a car at Napleton and we couldn't be happier. Frank was very attentive, listened to our needs and matched us with a car that fit what we needed. Our credit is not great and they were willing to work with us. The service department is top tier. When we got home with the car we noticed that the brakes needed some w | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Cliff Foster
    Edwin is great! This is the second car I buy from this dealership. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Edgardo Jimenez
    Muchas gracias Edwin Cabreja por las mejores atenciones y servicios con compra de mi Jeep Cherokee. Se lo recomiendo. Le va encantar hacer negocio con el. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Blood Edwards
    If you looking for a vehicle holla at Keys, he will get you right | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Berlanga
    Anthony Keys is a true blessing and such a standout guy who takes pride in helping others and does it with excellence and care. If you get the chance to work with Anthony Keys, you'll see and know why. With any big decision, being with the right person to assist makes a huge difference. Highly recommend! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Clement Fortin
    Javier was great salesmen | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Mariliz Navedo
    We had an amazing experience. Luisa our saleswoman guided us through the whole process and was very friendly and honest. We love our new Jeep! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ 1 luv
    Excellent professional customer service, communication & knowledge from Larry Thanks | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Lydia Bermudez
    Keys & Shannon was perfect! They assisted me and my family with all we needed! Go see them if you looking for a vehicle! | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Angel Santiago
    Carlos & Lucas 100% customer service since the moment I walked into the dealership, welcome me with open arms, never rushed me. Never pushed me doing what I didn’t want to let me take my time and think about it and we came to an agreement that I am very happy. They will help you out whatever you need , if you want the best deal and t | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Aquino
    From start to finish, our experience at Napleton Jeep was exceptional. Our salesman, Frank, was incredibly helpful and patient throughout the entire process. He listened attentively to our needs and budget, then worked tirelessly to find us the best possible deal on our dream Jeep. Frank's knowledge and expertise were invaluable, and | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Perez
    We have a very good help | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Santos OFarrill
    Larry is a super attentive man, he guided me in a way that I managed to understand everything, he guided me step by step in the middle of the process. He kept me informed of how much the vehicle was missing to leave, in short, if you want a complete, excellent service and with empathy I recommend 100% Larry Von is a gentleman. | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ JuhDawn
    If I could give this place 0 stars I would! I was sold a 2021 Tesla with a bad battery, after signing my paper work they gave me my car at 3% and directed me to Wawa that had no charging station, leaving me at 0% and stranded, they advised me that a tech looked at the car, but after running a battery test in it MYSELF it showed that | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Marks
    Edwin and Luisa were very helpful with our recent trade in. Even though they were busy, they took the time to work with us. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Ronny Peguero
    Great customer service! Edwin cabreja Made it easy for me to make a decision. Thank you! | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Vicky Wesborn
    Joshua and Darcey were really helpful, they made sure we had all the information needed to make a decision on the right car for us. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Graham
    Anthony and Edwin are very professional and very kind. They worked with me to get the best deal that worked for me. Thanks so much. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Carl Drumgoole
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Barry Wesborn
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Daikel Rubio
    Javier y Martin fueron excellent | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Sal Daniel
    This service department has a real knack for creating migraines . From inept problem producing mechanics , non communicative service advisors , whom don’t do a dam thing they say , to undiagnosed engine failure , I could go on. Service department here is on a real downward spiral. Whack yourself in the forehead with a 2x4 12 times | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ D. C
    Replaced my motor in July They had my vehicle 45 days I received vehicle back on a Friday. Check engine light was on. The service manager told me “ Don’t shut the vehicle off until You get to where your going because it won’t turn back on” Then they closed . 30 minutes later , I was on the side of the turnpike having it towed back | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Anthony
    Anthony Keys is the best salesman I have ever worked with. Highly recommend seeing him for your new vehicle. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Francis Hartley
    Anthony and Darcy did a great job. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Laz Diaz
    Larry got me in & out quicker than expected. He explained everything throughly what was done, when the next appointment has to be & what to keep up with about my jeep. A staff member came by the lounge & asked if we were getting serviced, everything was alright & if we needed anything. A very service staff. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ fern mancuso
    Anthony Keys was the best salesman with no pressure sales and the greatest personality. Highly recommend buying a vehicle from him. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Steve Rice
    Carlos Marrero was awesome and made our purchase experience very easy and painless. Highly recommend asking for him when you come in. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Hardman
    Thank you Shannon and Edwin! Very pleased! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Reid
    Shannon was very helpful and professional in helping with my purchase. Especially due to my being from Canada which made things more difficult. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Michael J
    Great experience with the service advisor/team at Napleton. Larry did a great job coordinating the effort, communicating what to expect and progress updates. Well done! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Rea
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Lilly Kinman
    Edwardo Cabrera was very helpful. Was courteous and understanding helped us get a much needed mini van for my husband. Thank you | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Dan
    STAY AWAY from this dealership They lied to Dodge and Dodge denied my warranty You’ll see my story on the news soon. Total frauds | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Karen Nash
    Anthony did a great job. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Karen Walther
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Yadiel Soto
    Luisa Moe Arrived with just the intention to look around and not purchase, however. The sales representative Luisa was very respectful and realistic, offering me the best vehicle for my budget, took a test drive and next thing I know I had Moe, the GM give me the best price and rate. Now I’m walking off the lot with a car after my a | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Iturria
    Great people! Non pushy - and really helped me get the car I need. Recently purchased 2 cars. Mo and John were great to work with | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ José Rodríguez
    Excellent person, highly recommend | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Richard Wolfersberger
    Frankel and Moe were great we came in looking for one thing and got another no pressure, easy to work with. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Brian Gillie
    I contacted them through Navy Federal car buying service and they promptly responded.. I called them back and spoke to Millenia. I found a car that I was interested in, and I wanted to see if they could give me an estimate on what the final cost would be in advance of me driving two hours to there location. I spent I spent the entire | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Tim MacMillan
    Keys did an outstanding job made me feel like family. Highly recommended! | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Lee Irizarry
    I went on October 2023 for oil change and tire rotation. I had to go back next day since the front left tire was completely loose at the point that is was moving with my hand, I almost got in to a really bad traffic accident because the truck started shaking really bad. After going to the dealer several times during almost a year. I | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ David Acuna
    Luisa González y el manager Aaron me dieron una excelente experiencia en Napleton . Personas gentiles y que trabajan para ayudar al cliente. Muchas gracias | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Suarez
    Shannon & Keys provided excellent service and made the experience less stressful!!!! They did everything to make it possible and make sure my son got the car he wanted!!!! | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Luiz Tapia
    Larry Von Wryeza is really good with services on my card. He took care of all thing is needed with good prices. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Jean Dessalines
    I just went to Napleton dealership on Kissimmee, the sale consultant, Edwin Cabrera was excellent. He was knowledgeable and vey courteous. If you want to buy a car or a truck , please visits Edwin at the Napleton Kissimmee, Fl. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Abone
    Very disappointed at my experience here. Wasted 4 hours of my Sunday driving over from Tampa Bay after receiving confirmation TWICE (both over the phone and via text service) regarding a vehicle's correct price & features. I even attached the text exchange screenshot here that I had with the customer service team confirming all the d | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Suárez
    Gracias por mi carro y el servicio al cliente fue excelente!! mi acesora de Ventas Luisa! Muy honesta y trasparente explicándome toda mi compra. Definitivamente volveré a comprar mi segundo vehículo gracias | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Chris Martinez
    Keys was great! Even though i gave him a hard time and been going back and forth for about a week! After it all he got me in a TRX! Come see Keys he will took care of you! Thank you Keys & Moe | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Violeta Q.S.
    Hoy me atendieron Edwin Cabreja y Ricardo Aquino. Me explicaron y me guiaron muy bien para la compra de mi vehiculo. Una atencion excelente ! Quedo muy agradecida. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Quiroga
    Thank you for everything Edwin, quality service and excellent company. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Jamie West
    John has been amazing! He's friendly, relatable, and very informative. This was a very comfortable sales experience! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Gilberto Ibañez
    Súper buena la atención y profesional Gracias Edwin y Darsy Asesoran que es lo más importante | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Gregory
    Honestly, just a lying dealership. Don’t go here to buy vehicles. I went to see two different vehicles on two different occasions. The first time, prices were falsely advertised and when I drive 3 hours, I find it to my surprised it was 30,000 above the listed online price. No deal in that situation and was given the run around. Next | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Autumn Orr
    We always take our 392’s to Larry in the service department. He takes care of our cars and makes sure everything gets done to it. He always has the best attitude and his smile lights up the room. Thank you Larry for everything you do for our family. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ MED Tube
    Larry was the best. | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Cuellar
    Everything was excellent Jonh and Luisa a Dave | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ The Basstards
    If you are looking to buy a new or used vehicle please go see Quran he was the most respectful and honest car salesman. 10 out of 10 recommend dealing with him! Thank you for the new vehicle!!!! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Julia Cross
    My husband & I went to Kissimmee dealership 11/7/24. We drove from Orlando to see a Ram Rocky Ridge advertised for 62,000 after a small test drive the VIP manager disappeared. Come to find out he was in finance "talking money" BEFORE he even discussed 1 figure with us. He came back at $93,000. It turns out they falsely advertised at | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Jaqueline Pabon
    My Sales Rep was Cory. He did a great job helping me find and get the vehicle I wanted. I would definitely buy a car from this dealership again in the future. Thankyou!! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Devin Avants
    Went to Napleton and bought a truck last week. Had the pleasure of talking with Keys and Cory and they walked me through and help me pick out the right truck | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ ryan kirsch
    Keys did a great job getting us into our new car! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Judy Santos
    We went to Napleton to buy our new to us Tesla and we had the pleasure of working with John Sinclair - (and the GM Moe) he has been amazing thru the whole process working with us walking us thru the whole process as smoothly as possible - we had a few bumps after the deal and he has continued to be on top of everything to make sure e | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Allison Kirsch
    Keys took great care of us. Would recommend. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Augusto Zuleta
    Es frustrarte tener una RAM 2500 con poco mas de 70k millas y que se deba cambiar su transmisión y luego presentar fallas y según el dealer no son detectables y no se pueden reparar, situación que siento que es solo una estrategia para venderme otro vehículo y luego este nuevo RAM2500 presentar fallas de transmisión con tan solo 1900 | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ hashem altoum
    Im putting 5 stars for the sales man Javier Pillier. This man had gone above and beyond in negotiating a deal with me. I had turned around half way to other dealership and had to go with my Tesla model 3 performance from Napleton dodge in Kissimmee. However far as the dealership its self I’d rate it 4 stars. There is a no negotiatio | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Don S.
    What a team! From the first call - the young lady who works internet sales, to my master sales and customer service expert John St. Clair, very positive experience. Treated us like VIPs. Issues resolved quickly and negotiations were more than fair. Highly recommend!! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Desie Pinto
    Fraudulently induced, that’s all I’ll say! They treat you well when you enter the dealership, but once they get you to sign and take the car, they don’t even answer the phone when there’s a problem because of their lies. Before I made my purchase, I explained the reason for my purchase and the need for the vehicle I was trading in. I | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Maysonet
    I want to thank Larry for his help and excellent service. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Sonny Sullivan
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Marquis McDonald
    Anthony keys and Edwin really helped me get my dream car. Thank you again! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Fainot Pierre
    They have reached out to me, I want to give them the benefit of doubt. I hope to get a better customer service experience next time | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Carla Paola
    Absolute great service from Larry as always. Really happy with the team as well! Definitely coming back | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Lola G
    Ricky was amazing and very helpful. Please ask for him if you want to leave happy and with a brand new car! Thank you | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ PJ
    Lousy customer service representative (s) 2 or 3 hours to change a lightbulb is excessive and ridiculous. It seems like Jeep doesn't want to service their cars | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Casual Jones
    My experience getting my 2023 Scat Pack was awesome. Larry Von Wryeza helped me out a lot. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Destiny Binnarr
    Darcy was amazing! really went above and beyond helping me find my new dream car! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Dekle
    Edwin and Aaron were a great help getting me into a new car. Very respectful and straight forward. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ JAM GUTIERREZ
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ alan flores
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Robert Johnson
    Anthony keys helped us get into a great car at a great price, from across the country all the way in Idaho! He walked us through each step and sent many pictures and videos to give us peace of mind, since we were buying out of state. Very courteous and personable. Thank you! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Jess mohammad
    Just wanted to give a nice review for this dealership. We had the salesman Quran who was very friendly and treated us like family. Also the sales manager was very helpful as well. They helped us so much to go home as happy customers. They also were very patient and understanding of our needs and what we was looking for . Thank you Na | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ nicolas rojas
    Darcy y Mike Bender nos ayudaron a mi hermana Camila y a mi! Super ???? | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Felix Pillier
    Mal servicio problema me hacen perder el tiempo cada vez que voy a ir Napleton Chrysler jeep dodge ram | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Denard
    Absolutely outstanding service! Anthony was very welcoming and the best with helping us buy our new Tesla! Definitely recommend going to Anthony. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Mitch St. Martin
    Great service and very friendly from Cory. Highly recommend! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Hend Al-Rijab
    Larry provided great service | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Debra St. Martin
    Cory was such a pleasure to work with. He warmly greeted us, was very relaxed, and even offered us food and drinks while we waited. There was no haggling and no pressure. If you are looking to purchase a vehicle from Napleton, ask for Cory! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Dee M. (Deeisavibe)
    Had a fantastic experience at Napleton Dealership when I went to get my tires changed. The service was quick and efficient, and Larry provided outstanding support, making sure everything went smoothly. Highly recommend for great customer care and professionalism! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Baumier Family
    Great service! Anthony made the whole experience a win. Highly recommend buying a car from these folks. I bought a 2011 CRV, very clean! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Luis Portela
    Excellent customer service in the parts department. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Zachary Fischer
    Mr Anthony Keys got me the keys to my new Tesla! Outstanding service and was such a huge help with all questions I had! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Bell Parker
    Larry Von Wryeza: he was very helpful. Even though it was a busy Saturday he still keep a smile on his face. | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Jon E
    Larry is fantastic to deal with for service. Great sense of humor, detailed, and importantly. Efficient. Thanks, for a great first time experience. I will be convincing my partners for our fleet to be serviced here. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Thiago Cartaxo
    This was my first car purchase at Napleton and I received excellent service there. Thanks to the entire team, but especially to the saleswoman Ebalise Liz, who understood my buyer profile and gave me exactly what I was looking for. I will definitely return to this dealership when I need to trade in my car again. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Javier Maldonado
    Darcy & Moe , un excelente servicio aparte de una buena comunicación y muy profesionales en sus labores los recomiendo a cualquiera me encanto el trato y la ayuda recibida | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Melisa Jimenez
    Thank you Larry and Josh, great service. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Edwin Anaya
    | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Valecillos
    I recently had an outstanding experience at Napleton Jeep, thanks to Larry’s exceptional customer service. From the moment I walked in, he greeted me warmly and took the time to understand my needs. Larry was incredibly knowledgeable about the vehicles, patiently answering all my questions and providing valuable insights. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Julio Ramos
    Larry went above and beyond and made sure to follow-up with me throughout my time at service center to ensure I had latest information and updates regarding service and completion time. Thanks! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Amilkar_S2K
    Larry is just the man at service! Go to him you won’t regret it ! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Mondesir
    My car had a service recall performed last weekend, and Larry was my service advisor. Napleton Kissimmee is where I usually take my cars for service, but last weekend was exceptional thanks to Larry. Thank you Larry for your outstanding service. | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Raul Becerra
    Por medio de la presente SR. Edwin Cabrera persona cortes y con un diálogo Exelente agradecido con su atención | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Vargas
    Not happy with the service at this location, they love to waste your money and time. I came in to pay for the service and there were no cashiers, they never called me back. Came later in the day and they made me wait because the cashier was busy!… there were no customers in there! Really! … I know I’ll get better service at an indepe | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Axel Martinez
    Great service by Larry and the whole facility. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Lidys Martinez
    Thank you Larry!! Great job ?? awesome service by Larry. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ W Mck
    Ricky A was great!! | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Natalia Mendez
    Edwin was great! He always have helped my family and today we bought our sixth car with him! 100% recommended. | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ ECCEZIONALE LLC
    It's was a very good service | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ alex
    Ricky helped me with a great deal | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Sanchez (OfficialEd14)
    I had a great experience at the service center, Larry the service manager really went above and beyond to take care of me. Will definitely return! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Juan
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ DD Quiñones
    Thanks to Ricky I got my dream car. He was so helpful and very thoughtful. Treated me like I was his own daughter and provided a comfortable environment. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Rainey
    Kudos to Larry Von Wryeza who took my vehicle, guided me through the process for my maintenance service, and completed the service in the time he stated. He also thanked me for my military service! Thanks for this pleasant experience! I’ll definitely be bringing my Jeep back here for service! | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ john wunder
    After having an issue with dealership price transparency, I purchased a 2500 Rocky Ridge, where Darcy (Sales agent and Moe GM) spent several hours with me, making my buying experience a pleasant one. Darcy was very attentive and accommodating and Moe was very professional. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ MARK RECINOS
    Clean facilities, friendly faces, nice vehicles, Frank’s straight to the point, no bs | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Dariadne Gonzalez
    Darcy is the best sales consultant, commitment to excellence, compromise with you all the time. She is the one to ask when you need to get a new car. Thank you so much Moe for the deal and your support today. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Alvaro Rincon
    Compre una Ram 3500 ! Buenos vendedores Liz y Quran ! Recomendados 100% | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Raul Caceres
    Excelente experiencia en Napleton Kissimmee, Darcy es la vendedora a la que debes buscar en este dealer, transparencia y profesionalidad, gracias Moe por el trato, tendrás un excelente negocio y apoyo con estos profesionales. Gracias | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Trenton Johnson
    3 names to know in this building: Mo, Larry, Darcy. They get the job done, great service. Recommend this dealer over the rest of Florida. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Jason Jenezon
    Don't trust this place. I purchased a vehicle at a napleton in West Palm Beach. This came with a "care package" which Includes oil changes. Took my car for it's first oil change to this dealer here in Orlando yesterday. First they sent me a message saying the oil filter cap has been damaged by whoever did the previous oil change. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Kennedy Desiree
    Larry w The best service advisor I have ever had he is On point keeps in contact and let you know the status of your vehicle and friendly | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ David Mckenzie
    Amazing customer service and such a quick appointment. Thank you Larry for making sure my vehicle was taken care of as if it was your own!! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ javier gonzales
    Darcy was amazing! The only dealer to approve my wife with no bullcrap! Truly transparent! Great customer service! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Mel Reinhart
    Experience was amazing! Ask for Darcy and Moe! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Edward López
    Thanks Larry. ?? ?? You are a great service manager ?? Best regards, Edward Lopez | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ E.S AUTO SOLUTION
    Thanks Liz great person excellent service and helpful I bought my new wagoneer with him. Thanks so much I fully recommend Liz | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Sulinski
    I recently had my Jeep serviced at your dealership for an oil change and other services, and I couldn’t be happier with the experience! Larry, the service technician, was fantastic from start to finish. His enthusiastic energy and deep knowledge of vehicle service requirements were impressive. As someone who’s not very familiar with | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ marinesavenge4u
    Anthony Keys was excellent. This dealership and the people working were a refreshing change to all the other dealerships we visited. Felt at home from the moment we entered. They were very transparent with prices and took very little effort to get to a deal we both were ok with. Highly recommended! | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Caro Ramirez
    Fui atendida por Edwin Cabreja y el servicio que nos ofreció fue satisfactorio y la calidad humana hizo que realizáramos una negociación oportuna para nuestra familia | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Rich Thomas
    Larry was awesome to deal with every step of the way! | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Thomas
    John St Clair was extremely nice and treated me with respect. I liked that once I gave him an answer, he didn’t try to convince me otherwise. He respected my wishes and allowed me time to think about my decisions. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Isaiah Nearor
    Larry was very helpful today! Always a pleasure to assist with when I come in. Ask for Larry when you come in the service department! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Don Julio
    Larry was a very good help very respectful and a kind person coming here to dealership today was very good based off the way Larry helped me out this dealership is highly recommended if your looking for good customer support on any details for your vehicle | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Jeanette Macall
    I recently visited the service department at Napleton Dodge Ram with my TRX and I couldn’t be more impressed. From the moment I pulled into the service bay, I felt valued and taken care of. They had friendly & professional staff. The service advisors were courteous and well-informed, they clearly explained what needed to be done and | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Evelio Silvera
    John St Clair was very helpful and made it an easy purchase experience | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Glenna Shiggs
    Liz and Keys did a great job! They treated us like family and answered all our questions! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Craig Geisler
    Great dealership. Very friendly and professional. I came in with wanting a new truck and they gave me a great deal on one I didn’t think I could afford!!! They work with everybody. Fronkel was amazing! Highly recommended!!! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Carl Shiggs
    Liz & Keys was very patient with my wife & I! We appreciate there service and efforts that they provided! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Joel Castillo
    Bait you with false online prices | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Mary Avakian
    Today we had the most wonderful experience purchasing our new Dodge Ram truck at Napelton ChryslerJeep Dodge Ram in Kisssimmee. From the moment we walked in , the staff was very warm and friendly. Our sales specialist Vinicius Baracat was very knowledgeable, patient and attentive throughout the whole process. We know we got the bes | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Mel Reinhart
    Darcy was amazing! Super knowledgeable, kind, & patient! Ask for her!! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Wylkia Medina
    What an amazing experience was purchasing my first Jeep. Darcy was very helpful throughout the process and very knowledgeable. I must say I would highly recommend you go check them out. Bender did an awesome job with the numbers and Darcy explained all of the financing details well. I'm very pleased with the experience. Thank you a | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Mary L
    Dave and John were exceptional at helping my family buy our Jeep. They worked with us on every aspect we had questions on. Their personal touches also went a long way! My son loves his elephant duck! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ David Medina
    Darcy and Mike Bender were amazing! They did not stop stop until my wife got the jeep of her dreams! Deals were unmatched & Darcy perserance to get us our beautiful pink jeep met our expectations to 100000. Please go see her!! Dream team! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Kelkenberg
    I recently bought a car here at Napleton. It was my first experience working directly with a manager and wow what a difference!! Everything was easy - exactly how buying a car should be!! My best car purchase experience ever. Thanks so much Dave Cancino!! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Lunny Gamer
    Thank you Quran, for someone that told me they were new he is killing it! He was very attentive and helped me out with any questions or issues I had 10/10 | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ leniel quiles
    Frankel Pilia was very attentive to my family and I. He was very honest and outgoing. We will definitely be coming back and look forward to being attended by him. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ thomas rorke
    thank you to lucca that answered all questions I had, excellent service! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Austin Edwards
    Dave, Edwin and Aaron were all amazing people and took care of us like family. Working with any of them means you are in good hands. Thank you Napleton CJDR!! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Jhonattan Diaz
    If you are in the market for a truck please see my good friend Edwin and Vinicio in sales. They are knowledgeable and listen to your needs. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Arauza
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ D and B Closets and More
    We all know buying a car can be a long and negative process. I came from a different dealer being prequalified for the car I wanted but being disappointed with the sales person. So I decided to look into a different dealer and found Napleton. Frank helped me, and I must say, has been the best experience I've had purchasing a car ( | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ elizabeth rosario
    Edwin Cabreja y Vinicio Baracat nos atendieron como familia y estoy muy agradecida por el excelente servicio. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Adel Al-Mutairi
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Ethan
    Javier and Frank were professional, friendly, and helpful. Had a great experience! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Cubillas Martin
    Edwin Cabreja muy buen vendedor con grandes ofertas todos sales satisfactory por su buen trato y Alegria contagious no depending de ir a comprar su buen carro | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Alondra Muniz Medina
    Larry provides excellent customer service, attentive, communicative and always goes above and beyond | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Aida Garcia Diaz
    Si estas buscando un vehículo hable con Edwin Cabreja. El es un buen vendedor. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Joel Osorto
    Edwin Cabreja in sales and Rafael in service took great care of me when i purcharse the 2019 Ram truck. I am very satisfice and happy with how the proccess was handle. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ javier berrios
    Anthony keys was great he made the whole experience extremely smooth. Was so personable | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Castillo
    Anthony was pretty good, straight forward and helped me out to get what I needed | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Berrios
    Great experience with Anthony Keys. We purchased a vehicle for my son. Made quick deal. GRSM was involved, found great rates! Mr. Keys handed us the Keys! LOL! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ leonardo daboin
    Larry y Jeremy estuvo excelente servicio. Me hicieron todo lo que necesitaba. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Carlosm Morales
    great customer service, follow up all my concerns, thank you Christopher helas , supervisor anke hill for listening. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Xiaohui Xia
    Disappointing Experience! Our minivan recently got stopped in the middle of the road, we decided to towed to the nearby dealership to check what happened. They told us they need to take a close look at it, it will take 1-2 days to get back to us. They ordered an uber service for my husband for inconvinience to send him home with no | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Epione
    Service was very rude and dismissive. Called to confirm services prior to showing up. When we arrived, they said they don't do what they told us they could do over the phone. Wasted my time. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Aldana
    Got my truck trade in here i was tr | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Jose Tamayo de leon
    Stunning customer service Thank you so much, Chris For taking care of my Dodge Durango recall , Also, thank you to the shuttle driver Mario Super friendly person ,Great customer service. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Torres
    Best experience. Top! Purchased my first vehicle with Anthony Keys! He had the keys to all my answers! Great man! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Morgan Hayes
    Great experience! Keys helped me with all of my questions and gave me my new keys to my new beautiful car ((: | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Alanis Lopez
    Edwin Cabreja was an amazing salesman! I came in right before they closed just wanting to look at their catalog. I came in with no expectations. Edwin encouraged us to look at some cars and assured us it was no bother at all. He was very attentive and supportive, and in the end I got an amazing deal on a car I feel super comfortable | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Richard Lopez
    What an amazing experience it was! I had the pleasure of working with Liz as my sales rep, and she truly helped me get into the Tesla of my dreams. The entire staff put in so much effort to make my deal happen and managed to secure the best price for me. I am incredibly grateful for their hard work and dedication. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Gonzalez
    Best experience with Anthony keys! Highly recommend! Great service and excellent support! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Timmothy Tapia
    Larry serviced my vehicle without issue and in a timely manor. Will see him again. Awesome work and very attentive. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Frankie Palermo
    Edwin Cabreja took care of me. Made the process easy. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Annette
    Great experience working with frank. Helped me get out of a Mercedes Benz that I was upside down in and into a beautiful Tesla. Shop with Frank he makes things happen!! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Travis Meeks
    Larry was fantastic. I came without an appointment and was out in no time. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Adrizumbi
    Just moved to Florida and needed a car went and Mr Edwin Cabreja . He was an amazing help in making such an important decision as a car easy . I would recommend Mr.Cabreja to anyone looking to buy a car . Everyone at the dealership was very nice. I would definitely use them again . | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Operator 1477
    I bought a used Ram TRX with 10k miles and GOT THE DEAL OF A LIFETIME from my boys, Franco and Mo. It don’t matter if you’re looking for a hellcat, scat pack, or a knick knack paddy wack, THIS IS THE PLACE TO GO !! ????????? | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Iris Brito
    Larry and Joshua were amazing! I've been there 3 times, nice place and service | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Travis Meeks
    Javier was fantastic got exactly what I wanted | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Polanco
    First off Edwin Cabreja was amazing! He was extremely patient with us! We went in for a car that we thought we wanted and found out we didn’t like it. He found a better car that we fell in love with. He Worked out the best deal for us as well! We will always come to him for our car needs! | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Nichole Rios
    I had a service and the issue wasn’t fixed. The belongings inside my armrest were found on my passenger seat. My car seat cover was off my driver seat and ripped. My car was dirty, 20 miles were added to my car, and a keyed in zig zag scratch was on my driver side. Black paint from another car was surrounding the scratch I had to use | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Jake Davis
    With Fankel and Ricky great customer service they helped me get my beautiful jeep . They were awesome and helped me during the whole process | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Jose Veras
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Jose Montañez
    Muy Buen Servicio y atento al público | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Silva-Vega
    Keys is the best, help me to achieve the desired monthly payment | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Amy Castro
    First time at this dealer and had an amazing experience! Chris was my service Adviser and assisted me in everything. I waited for the car and made sure I was comfortable at all time. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Lane Thomas
    Screwed us big time ran the wrong numbers, false ad on there rock ridge jeep. I’m signing paperwork now on a new bronco. Thanks greenway ford your the best. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Diaz
    Service rep Chris Helas provided excellent customer service, and very professional. Thank him and crew. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Alexandre Espindola
    I’m very happy with my Bighorn. Visit Napleton in Kissimmee and look for Liz. I loved her!! | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Ron Gillette
    Update 9/24/2024… second trip to Napleton and WOW!! Mandi Feliciano knocked it out of the park, again! Many thanks for a lightning fast turnaround and every concern addressed beyond expectation. Just a wonderful experience start to finish. Original review 8/6/2024: Mandi Feliciano is absolutely amazing. I love this service depa | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Jack
    Saludos, llevé mi auto por un recall y el equipo de servicio fue súper, Jeremy y todo su equipo de trabajo se esforzaron para dar el mejor servicio y conseguir la satisfacción del cliente. Los felicito, sigan así dando el mejor servicio al cliente. Critica constructiva, siempre hay espacio para mejorar. Debe el equipo de servicio coo | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jack
    Saludos, llevé mi auto por un recall y el equipo de servicio fue súper, Jeremy y todo su equipo de trabajo se esforzaron para dar el mejor servicio y conseguir la satisfacción del cliente. Los felicito, sigan así dando el mejor servicio al cliente. Critica constructiva, siempre hay espacio para mejorar. Debe el equipo de servicio coo | Read Full Review
    9/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yanet Nunez
    Just bought my 2024 jeep compass yesterday and what an amazing experience ! Thank you so much to Frank Rosales for everything I can’t put into words how thankful we are ! also Anthony Keys for the smooth quick process and also all the laughs ! We highly recommend this location ! If you are looking for an honest and great customer ser | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Joel Ruiz
    Keys was a wonderful help! walked out with a new set of car key's and the vehicle I wanted. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Genesis Vargas
    Excelente servicio me trataron como el casa gracias a Javier Díaz pude sacar el carro de lo sueños a excelente cuotas ???????? | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Javier Alvarez
    Its great experience with him, excellent job and assists ???? | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jose Aponte
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Venessa Reyes
    Had a wonderful experience. Mr. Cameron did a fantastic job at explaining the ins and outs of the car so I wasn’t confused with how it ran. He was there if I had any questions during the paperwork and finance process. Overall he did a great job and I would definitely come back if I need to get another car. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Alex Diaz
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Colon
    Lucca Sigel is the best salesman here. We were able to close out on a deal for a 2021 Ram 1500 Rebel and I couldn't be happier. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Laracuente
    CHRIS WAS FRIENDLY AND PROVIDED GREAT CUSTOMER SERVICE | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ TheReal Boogie
    Had a great experience buying a car here due to my salesman Edwin, accompanied by Dave and Aaron. Hospitality was through the roof and prices can’t be beat, no hidden fees or hassle. Even when I got to finance there was a discrepancy in my pre approval but thanks to Destinee all issued were resolved. Will definitely be coming back fo | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Loloma Legg-Rodriguez
    I had sworn away from Napleton Kissimmee due to a poor experience almost 20 yrs ago [that should tell you how bad it was], but came in d/t a new purchase and recall item on the truck. My luck...we'll just say something went arry. Welp, Larry, Kelly & Anke turned this around. Give them a chance and they will make you happy you did. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Tabitha Phillips-Lewis
    Napleton Chrysler Dodge Ram Kississme team were awesome! The sale person Edwin, his manager Aaron, and finance team Destiny helped make the car buying experience positive. Please stop in if you want a fair deal and genuine people selling you a vehicle at great prices and low interest rates. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Ferdinand Cardona
    Liz and Javier was very good high recommended they got me my dream car with no issues | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Casual Jones
    My experience getting my 2023 Scat Pack was awesome. Salesman Anthony helped me out a lot. He went beyond what he was suppose to in order for me to drive off in my new car. He’s the real deal. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Mark Folwell
    Liz was a pleasure to work with. This business should consider her a valuable part of you're sales force. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Juan Morales
    Anthony Keys was my sales rep. Extremely professional and completely trustworthy. Would 100% purchase another vehicle from him. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Giancarlo Hernandez
    Great service from Larry!!!! I got offer water and chips!!! And got a great deal!!! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Antoinette S
    Thank you Rafael for servicing my vehicle. Your excellent service and care you give to your customers. . | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Glen Jimenez
    Excelente atención y servicio, muchas gracias Chris | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Laracuente
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Andreina Guerra Pinzon
    The customer service experience is beyond basic. They don't do anything above what they need to do, if you need a rental car while your car is repairing, they will not do anything to help you. Not even offer you coffee or water. It's like they don't care and just limit their job to the basics. Don't buy a car there if you are looking | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ John Mesko
    Larry Von Wryeza did a nice job as my service advisor. Will ask for him when I go back in the future. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ LeBoo's Leisure
    Chris is always great! And always goes above and beyond! | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Lennox Miller
    Anthony Keys was an excellent representative. If you are looking for a vehicle please go see Anthony. He’s very knowledgeable, polite and down to earth. He’s one of the reasons I bought my vehicle because the great customer service experience he gave to me. Thank you for your excellence. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ John Kaya
    I was looking to purchase NEW 2023 Dodge Charger Scat Pack VIN numer 2C3CDXGJ7PH671605 from this dealership, and because I live in South Florida I've talked to dealer before I head to dealer for 3-4 hours drive or train ride I just want to make sure everything is good and we get the deal done and everything good with the vehicle so I | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Dexi Montero
    Excelente servicio y atención. ???? Chris Helas me atendió súper bien. Me ayudó con todas las dudas. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Sanjay Ramdeen
    Worst service department Took my truck in to get it diagnosed and got it back with multiple lights on the dash, and both key fobs stop working | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Moise Alexis
    Jeremy Lopez | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Harrison Mercado
    Coming in for a service , being helped by Larry Von he was able to get me through the process in a timely manner was very respectful and was able to let me know if i needed any assistance in making sure my vehicle was ready to go | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Alex “Magic Man” Rivera
    I want to take this opportunity to thank Larry and Rafael for going above and beyond in helping us resolve the issue with our 2020 Jeep Compass. Our Jeep was having camera issues but Larry and Rafael went to work right away. The shuttle driver was a bit delayed but Rafael went above and beyond by offering us a lift ride back home whi | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Sandra Vazquez
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Rosalyn Miranda Roman
    Joshua was awesome | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Ivor Bigun
    More and bow tie Ricky were awesome !!!!! Highly recommend!!!!! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Marie Rivera
    Rafael and Larry received us today and took good care of us when we brought our jeep for service. They explained everything we could expect. No hidden charges. Because the shuttle service was backed up, Rafael went ahead and ordered a Lyft (complimentary) so we didn't have to wait. Great communication and patiently repeated instructi | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Meinke
    Larry was super awesome and probably the most welcoming and personable person I've had the pleasure of dealing with at this Napleton! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Jason Hepler
    I purchased a brand new 2024 Jeep grand Cherokee on August 21, as of today September 13 2024 the dealer still has not paid off my trade, in Florida it is established dealers have 10 business days to pay off trades and they are in violation of this. I should not be having to make 2 car payments when I only have 1 car. The deal was fun | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Andy Avants
    Let me tell you about the service I received from Keys! If it wasn't for him I would have left a long time ago. He not only got me the car I wanted but he went above and beyond. Helped me with all the technology stuff! Keys is the salesman to see! Again if it wasn't for him I would not have a truck right now, but he made it simple | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Soraya DelValle
    I went in for an oil change and the process was very quick. The service associate that helped me was Jeremy and he was very informative as to the needs of the car after the oil change and made suggestions to keep my car ?? in tip top shape. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Jose Urena
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Harris
    Mandi is absolutely amazing. Service needs…SEE HER! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Stark
    ANTHONY KEYS Hands down best expirience 2.5 hours in and out Perfect car | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Jada Hawkins
    Cameron was a great help really informative, Friendly, and Polite” | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Teeryana
    Cameron was really helpful and polite. He was knowledgeable and gave excellent service :)! Would definitely recommend to others! | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ ashley dozier
    Remember the following text: "Do not trust manager Brandon H. After 30 minutes of him telling me that the price on the website is just a way to get people in the door, but we all know that's not the price anyone pays. I showed him the lower prices listed breakdown online for the same car, but he still wouldn't match the price listed | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Epifanio
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Charles Peterson
    Lucca got me the right deal for my last call, Dodge Challenger RT. Excellent service already! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Aparicio
    Mandi feliciano great customer service | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ karen gabriela mendez
    Alex torres fue muy amable y nos asesoró muy bien en la compra de nuestro vehículo, nos tuvo mucha paciencia, muy agradecida! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Sydney
    Lucca was a great help! He helped me with all my needs and answered all my questions. I left feeling so confident ! Great job | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Jim Cundiff
    Nice folks, I like to think I'm an easy customer, but I actually needed Liz and Frank to go a little out of their way to make the deal work for me, and they were great to work with. Highly recommend! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Alex “Magic Man” Rivera
    I want to take this opportunity to thank Larry for going above and beyond in helping us resolve the issue with our 2020 Jeep Compass. After realizing that our Jeep had broken down thank God in our garage. I contacted Larry to let him know I needed to tow our Jeep to their service department. I called and left him a voice message, whi | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Angel Phillips
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Jayden Giraldo
    10/10 Keys is the way to go. Love the service and everything. Got me a good car with good finance. Would recommend coming here! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ camilo fuentes vargas
    Very nice guys, nos ayudo a encontrar nuestro carro mejor carro y mejor oferta. Alex torres | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Maria J
    Larry was very friendly, polite and gives us an excellent customer service. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Phillip Baker
    Outstanding salesman with unlimited knowledge in this field!!! Keep Keys on your staff, he handed me My Keys! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Christian Cruz Gonzalez
    Larry were awesome, fast service | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Jessica harmon
    Anthony Keys was amazing with helping make sure my son had a great experience with purchasing his first car. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ J O
    I took my jeep to Nappleton jeep in Kissimmee for service I have to say Jean santos and he's team did a amazing job special Jean santos been in top of the situation and keeping me updated in my jeep he went above and beyond same thing when my wife went to pick the jeep up they treated her amazing thank you Jean santos and Nappleton | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Joel Osorto
    Edwin Cabreja took great care of me when i purcharse the 2019 Ram truck. I am very satisfice and happy with how the proccess was handle. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Zaeem
    Horrible management. 0 communication | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Brad Belew
    Thank you so much Larry! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Mejia
    My experience was messed up for lacking of communication and because I was handed a vehicle that the brakes were not tested properly. I’m not reaching out cus I was supposed to get a call back which I never got. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jose Bachour
    I took my Dodge Ram 2500 in for an oil change and a fuel filter replacement, expecting at least a basic level of service. However, they didn’t even bother to check if the windshield washer fluid needed to be topped off. This is a fundamental part of any vehicle maintenance, and it shows a complete lack of attention to detail. I’m dis | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Leo B
    I recently had my truck serviced here for an oil change and other maintenance tasks. Unfortunately, I was quite disappointed with the service. Other essential fluids, which are usually topped off during a routine check, were neglected. Additionally, the visual inspection appeared to be incomplete, as some obvious issues were overlook | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Arlene Schuyler
    Luca was so great! LISTENED to my needs and concerns. Told him what I needed and what I was willing to spend. Didn’t push to over sell me and got me $42 Lower than what I was looking to spend on my monthly payment! This young man has what it takes! Everyone at the dealership was great. When you go see Luca tell him Arlene sent you! | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Maldonado
    Alex Torres !! You the best for real !! Great guy very helpful made sure I left with the car I always wanted, 5 stars to Alex Torres, if anybody need great service and help please see him ???????? | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ LaMont Thorpe
    I recently had the pleasure of working with Liz to purchase my new car, and I couldn't be happier with the experience! From start to finish, Liz was incredibly knowledgeable, friendly, and attentive to my needs. She took the time to understand what I was looking for and guided me through the entire process with ease. Her professiona | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Yoan Tattoo Estudio
    Today I returned with my Dodge Durango for a tire change and oil change. And I had great attention from Larry. 100% guaranteed all Napleton services. I will always return for the maintenance of my cars. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ frank mendoza
    Anthony Keys served me very well, will see him in a minute if I was to purchase again! However, the sales man alone does not make the overall performance of Napleton Chrysler, I actually would rate them at 2.75 at best! Napleton puts a very good face upfront, after the sale, they really DGAF about the customer! You call within a week | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Mejia
    Whenever you come to Napleton ask for mister Larry Wryeza. Excellent customer services! Great service guarantee | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ The Cut Factory at St. Cloud
    I Want to thank Larry for delivering exceptional customer service. As a business owner I understand how important this is. He made sure my needs were met. Thank you again Larry ???? | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ David Cartagena
    Very great experience and atmosphere. Came in expecting same old experience in buying a car. But was blown away with what they had to offer me and able to get me into a better car than I anticipated. Thank you Vinicius for being helpful and working to get me renowned value. Definitely would recommend others to him. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Gonzalez
    Do not take your vehicle here to get serviced. O had to take my vehicle in twice for the same issue and it’s still not fix. They never have a loaner. So you ate left without a car for multiple days. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Fred Helsley
    Be very weary before wasting your time, internet price was not at all the “real price” I came in based on a price on the internet, only to be quoted a price $4,000 higher in person. Also was offered a trade in quote that was $4,000 under KBB fair trade in value. Went to another dealer and got the same wrangler with same options, for | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ PATRICK BARTLEY
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Naomi Colon
    Hello, I recently went here and I spoke with a man named Cameron who was a great help. Unfortunately, I didn’t end up finding what I wanted today but I would definitely come back. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Pamela Howard
    Cameron was really informative and a great help to me. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Elmer Segura
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Brandy Eddy
    Larry was FABULOUS!! He got me out sooner than was promised and he was super nice!!! Larry went above and beyond to make sure my vehicle was well taken care of! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Varian Reeves
    Great experience and Jeremy is very professional. In and out oil change along with tire rotation. Quoted time for car to be ready was perfect!!! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Reinaldo Campos
    Larry was an amazing with my car service | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Nezneski
    Napleton Kissimmee did the deal! Anthony Keys handed me the keys. ?? | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Hirsch
    Joseph was super nice and was thorough following up. Great organization. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ James Bryant
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Quettelie Jacob
    Keys is very special He is the STAR hereI see how he move. No one take care of customer like him come see Keys | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Robert Pyle
    We’re off to a great start. The internet department contacted me first thing this morning. The GM sent me a follow up email too. So far they’re doing a great job. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Ada Sierra
    VIP service Thank you Larry V. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Albornoz
    Edwin Cabreja, la mejor atención, me sentí cómodo. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Ted A.
    I have the best experience!. Ebalise liz, javier diez. They helped me a lot and shown me new things and im satisfied with my deal.! THANK YOU! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Travis Huggins
    Joe Perez is very personable, but he’s neither competent nor honest. After buying a truck, he went to fill up the tank, but only filled it 3/4 and didn’t address the empty windshield wiper fluid reservoir. He also left the dealer plate in my truck, so I had to spend my own time and fuel driving across town to FedEx it back to the dea | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Armando de la Torre
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Wilson Rivera
    Here at Napleton Dodge to get my truck serviced. My experiences here have been for the most part good, some ok. Today I was blessed with a new service advisor, his name is Larry(my first time seeing him) my service advisor Larry went above and beyond to make sure my experience was the best. And it sure was. Definitely recommend askin | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Brian Allred
    Mandi was very helpful and informative the whole time. Communicated very well and gave great details at all stages. Was an easy service experience thanks to her | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ IVAN DARIO MARTINEZ GOMEZ
    Go ask for Larry in service. The beat always! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Arlene Aleman
    Great service!! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Damian Edward Bridges
    My new Jeep Compass way way overpriced. A real Lemon. The jeep literature lies about the gas mileage. I get 16mpg. They say 24/32 gas city/hwy. Very Small 13.5 gal tank and very small 1.3 gal light reserve. Light controls located next to your left knee cap which hits your knee all the time when getting out of the car. I Had to ask | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Facundo Piñeyro
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Robin
    Wanted to look at pacifica. They took drivers license copies took all info on trade n got price for trade n 1 hr later they got vehicle pulled out. We didn't test drive at all. Need vehicle 4 wheelchair. Don't go here unless u r ready to buy. We just wanted to measure van | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rashad Wright
    Thank you Lucca for your help . Exceptional Service | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Juan Hernández
    Thanks you Lucca For your help | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Jones
    Larry was extremely polite and was in constant communication through out my service appointment. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Yeximond
    I'm outraged—this service center gave my truck to a thief. Never get your car serviced here. | Read Full Review
    8/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yeximond
    I'm outraged—this service center gave my truck to a thief. Never get your car serviced here. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carmelo Berrios
    Edwin Cabreja was great and honest with above high quality standard to go out his way to help us. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Matheus Teixeira
    Alex, Destiny and Leroy thank you for making my first tesla purchase such a great experience. If you are thinking about buying a vehicle go see these guys! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Klaireece Fitch
    I had the pleasure of customizing my Jeep Wrangler 4xe through Napleton, and Anthony Keys was so wonderful. He went above and beyond - he even picked me up at the airport to take me to the dealership! He answered my questions, was professional and courteous, and gave me my first duck AND a Jeep ball-cap after I quipped that I would “ | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Yvel Eximond
    Today around 5 PM, my truck was stolen from Napleton Dodge Chrysler Jeep Ram on Osceola Parkway in Kissimmee, Florida. The service rep handed my car keys to an unknown man without even bothering to verify his identification, leading to my vehicle being stolen. I strongly advise against taking your vehicle to this dealership—these inc | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jalen Jackson
    Anthony Keys was an amazing professional was got me and in and out if the dealerships than other dealers I have been expereinced. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Stephane Louis
    Anthoney had great customer service 10/10 | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ micky denley
    Anthony Keys was great. Very helpful | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Steele
    Anthony Keys was fantastic!! He worked to even get me a lower interest rate! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Chiquita Perry
    Mandi was wonderful she made feel great..I will be back..yeah | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Greg Moore
    Alex, Edwin and Luka were very helpful in finding the right vehicle for us and making sure the numbers made sense. Devoted a lot of time to the sale, which is much appreciated. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Gordo
    Alex was very helpful! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Christian Galo
    Anthony Keys excelente vendedor y busco alternativas para que saliéramos con un auto. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ julio heredia merchan
    Exelente muy buena atención...vinicius | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Yolima Perez lopez
    Vinicius Baracat Es una persona muy amable y tiene buena actitud en su trabajo | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Mave Soler
    Anthony Keys was awesome. Very friendly informative definitely would recommend. He helped me get the keys to the car I wanted. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Jiggy John
    Anthony keys handed my keys to the super duell 3500 ram truck! ?? | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Allan Lopez
    Has great customer service, answered every question, very informative aswell. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Carlisa Dowe
    Anthony Keys has amazing customer service if I was able to very him a 100 stars I would, he help me make a way out of no way and I’m very grateful also thankful to have him as my salesman.. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ JC IRONWORKS
    Edwin Cabreja me atención muy bien con la mejor cortesia. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Cruz
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Gina Carter
    The only nice person that's there is faith. Service department is a total failure. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Gonzalez
    Larry's an excellent customer service representative! Always goes the extra mile for the client's needs! Happy with his and Nappleton's service! | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Mr. Clyburn
    Mandi Feliciano helped was much appreciated. She went the extra mile to make my service ya great experience. I would love to see her get a special recognition on how to treat customers. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Yalain Hernandez
    Vinicius and Alex was amazing during the whole process!!! Very happy | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Gregory
    Service advisor Larry was extremely helpful and very timely with their service! My husband and I will be doing our services at this location from now on. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ James Gregory
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ raul gil
    Mandi was really helpful with my Jeep services. Kudos to her! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Camser Beaubrun
    I've been working with Cory for about a month and after the dealership I was working with didn't treat me correctly, he referred me to napleton and I had a fantastic experience with them. Go see Cory at napleton if you're looking for a new vehicle . The place is napleton chrysler jeep dodge ram and the guy’s Cory go get your truck pe | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Tomas Suarez
    | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Ziglar
    Luca did an amazing job! Showed me all of the features of the vehicle and throughly answered any questions I had. Very friendly staff and great atmosphere. I felt confident in buying my charger!! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Qwuan
    Javier and Anthony are THE guys to go to when needed of a car!! They are super helpful, calm, and collected people. Understanding and patient and willing to go above and beyond to meet your standards on what vehicle you want. I just got a very clean and up kept Mercedes c300 because of them today. Superb company with superb employees | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Kristin T
    Mandy my service advisor was amazing. The dealership itself is OK I have had multiple issues with them previously, but this visit was much better. The organization and attention to detail with Mandy was great. She went out of her way to help me and ensure my car was done quickly. I was having issues with some thing covered under my e | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kristin T
    Mandy my service advisor was amazing. The dealership itself is OK I have had multiple issues with them previously, but this visit was much better. The organization and attention to detail with Mandy was great. She went out of her way to help me and ensure my car was done quickly. I was having issues with some thing covered under my e | Read Full Review
    8/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yohara Latorre
    Worst experience ever. I bought my jeep almost 1 year ago. Today I wanted to upgrade and I was told that my jeep’s value is $19K less than what I bought it for. The salesman that sold the jeep almost a year ago is Dennis. I don’t know if he still works there… but these people are not honest. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Aguilar
    I just wanted to take a moment to commend Lucca, Alex and Frank for the exceptional service and friendly atmosphere! The staff truly went above and beyond to ensure I found the perfect vehicle, and their professionalism made the experience enjoyable and stress-free. Keep up the fantastic work! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Pedro Aguilar
    Alex and Lucas provided Great service and attention to details! They went above and beyond to make sure we felt good about our purchase and mini van was super clean. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Sam and Jen Patel
    Anthony was my service advisor and appreciate the detailed review of my car and what they were going to do. Car repaired and delivered as promised. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Scott Nemiro
    Best experience ever. Edwin was the best. And the sales manager was excellent. Even gave us a bottle of wine! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kirsten Reeley
    Larry was my service advisor and he was AMAZING. He was so kind and kept me updated all day long. Everyone at the store was very nice and checked on me several times. I am so happy with my service today :) | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Mitch
    Originally I had left a bad review about getting a key fob programmed and the manager called me and apologized and reimbursed me the cost of going somewhere else. I highly recommend this place. No one is perfect and you if they make a mistake they will make it right. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Luis S Roman
    Excellent service and Larry was a superstar, very friendly very knowledgeable | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Its_ Cam
    Larry von he was chill I came in got me ready and leave good guy | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ dakota king
    Anthony keys was really helpful found a deal that work for me | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Martha Diaz
    Jonathan along with his sales team Javier and Destiny in Finance made this process extremely quick and easy. Their team was professional, cordial and happy to help us purchase the vehicle we wanted. The team that makes it happen is right here at Napleton in Kissimmee. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Johnathan Alexander
    Mandi was fantastic! She was dedicated and committed to getting my issue resolved. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Jan Carlos Guzman
    Great service and communication. Larry Von was great, and helping me out and answering any questions I had about my vehicle. 100% recommend him. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Abasto
    Jeremy Lopez was great! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Carl Fowler
    Larry Von Wryeza | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Zeus Martinez
    I’ve been taking my truck here to Tony D in the service department since I bought it. Always professional and timely I wouldn’t take my vehicle anywhere else, I can’t recommend this place enough | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Gonzalo Castillo
    Jeremy Lopez did a Great job with my car | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ William Colvin
    We had a/c issues in my daughter’s handicap accessible van. Seeings how it’s her only means of transportation Anthony D. In the service department was able to get it done in a very speedy manner. They were super nice and helpful. The van was just a few miles over the warranty and they still fixed it under warranty. I would highly rec | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Kalen Diaz
    Mandi Feliciano took care of me and my car and made sure the car was fixed in a timely manner. Would go to her again for any car service needs. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Arturo Vazquez
    Vinicius (Vini) was great. He made the process simple and fun. Dak Prescott works at this dealer too. Come in and get an autograph when you test drive a vehicle! Here we are 1 month later trying to get the vehicle serviced for a screen malfunction and I have been told 2 times by 2 different people they would call me back but never di | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ miguel santiago
    Larry was a great help quick and efficient answering all my questions. Great acquisition to your team I will recommend all my friends to come here because of Larry service | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Nereyda Perez
    Increíble su asistencia y muy buen trato ojalá todos sean así que Dios lo bendiga gracias Edwin cabrera | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Larry Von Wryeza
    I would like to thank Mandi for all her hard work on my car. She kept me notified through my process and took very good care of me 2,000,000 kudos for Mandi | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Aniel Garabote
    Edwin Cabreja el servicio fue fenomenal y me gustó el negocio y el carro que compré. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Morejon
    Edwin Cabreja muy buen trato y explica todo bien su eficaz en vender es increíble gracias Edwin | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Anders Fjellstedt
    The five star review is specifically for our service rep Mandi. I've gone to many Chrysler dealerships with our Pacifica Hybrid, and she is by far the best service service rep I've ever had. Not only is she a delightful person and responsive to our issues, but she is very knowledgeable about cars! If you have a Chrysler in the Orl | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Gustavo Silva
    Larry did a great job helping me with my car. Thanks! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Ari Montano
    Great meeting Larry early in the morning ,very kind and helpful,very satisfied with his service. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ carmen sierra
    | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Victor Carruyo
    I want to thank Anthony for how fast and easy my purchase process was. Excellent car salesman | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Angel Ortiz
    Spoke Vinny, Good service. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Xena Gallegos
    My experience here was amazing! Ms. Mandi Feliciano was the most helpful person I have ever worked with at dealership of my life! She helped me every step of the way and even went out of her way to get me my car early! 10 out of 10 would recommend! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Teresalyn Stenstrum
    Larry helped me get into my new Jeep gladiator Rubicon in my favorite color, BLUE!!!! I love it. Thank you Dennis, Gage and Brandon for making it happen. You guys are the best! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Paul
    Super fast and helpful! Definitely makes me consider another Dodge after dealing with Anthony Digregrio. They were amazing here. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Ron Gillette
    Mandi Feliciano is absolutely amazing. I love this service department. Fast service, done right the first time. Larry from Buffalo was great to speak with! Go Bills!!! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ alondre young
    I just bought a 2017 BMW 430i about 2 months ago from here and I couldn’t be happier. I have been on a few road trips and the car is great on gas and looks good to. The sales team was friendly and very helpful especially Frank the sales manager helping me leave with the car I wanted. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Paul Chavez
    Tony Digregorio is my families hero. We move our daughter to Florida and her jeep broke down. Two other businesses attempted to fix it and their work required my jeep being towed to Napelton Jeep. Tony was advised of issues and my time frame. Tony took charge and jeep fixed. Tony also called to follow up. Napelton Jeep is the o | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Sammy De La Rosa
    | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Charles
    Specifically speaking on the service department. Excellent customer service. Particularly Anthony DiGregorio. Tony went above and beyond to accommodate me. Im visiting from Chicago and visited another dealership in the Orlando area prior to coming to Napleton, and was completely misled. Tony kept me updated, worked on a time crunch, | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Richard Cardin
    Alex Torres was a super helpful individual , very prompt and helpful with the whole process, overall I’d recommend him to just about anyone looking for a car in the area | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ edwin soto
    Amazing customer service from Larry . 100% satisfied with his assistance and professionalism. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ zaidat100
    Oustanding service | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ James Hansen (Jim)
    | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Hamisi Urena
    Alex Torres was a great sale representative I appreciate everything he did for me and my vehicle purchasing process. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Joao Victor Sena
    The sales representative Leo Rocha, showed knowledge and excellent customer service! Would definitely recommend him to friends and family. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Williams
    I highly recommend Javier and Destiny ! I just brought a 2024 jeep compass over the weekend and both of them made the process so smooth - enjoyable 10/10 Javier assured me that I’d be leaving in the car I wanted and he DID JUST THAT ! And they are both bilingual which is plus ! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Logan Johnson
    Was a great experience working with Mr. Jeremy Lopez in service. Made things seamless and easy and had my best interest at heart as he helped me! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Ileen Santiago
    Jeremy Lopez the Service Advisor was very helpful and professional. The Service provided was great! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Nichole Rios
    Mandi was super helpful! Great service | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Mosquera
    Tony was amazing. Great customer service and was on point. Will be returning for future maintenance on my vehicle. Thank you Sir. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ frank mendoza
    Anthony Keys served me well & professional, most importantly, I received my keys today! Good man & sales rep, will see him in the future. | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Dan Rodgers
    Dylan was a great guy and a good sales guy and everyone that worked with us and Anthony in service department was very helpful too | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ thomas traenkner
    Larry is always amazing to work with! He is very efficient and makes me feel like a priority | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Santiago Gutiérrez
    Angel Matos buen customer service | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ josephine foglio
    Leo was great! I went in just browsing because i’m thinking of buying soon and he showed me a bunch of great options and was very helpful! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ NORA SILVA
    Vinicius fue mi vendedor y realmente lo recomiendo!! Excelente persona muy atento y servicial | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Terreforte
    Anthony Keys tried his best to get me some new keys. Keep up the good work | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Diana Contrera
    El representante de ventas Vinicio mostró excelente trato y atención en su venta, recomendado 100% | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ SAMIR BELLANZA
    El señor vinicius me vendio un dodge challenger y fue una experiencia encantadora! Realmente fue muy amable y servicial. Un vendedor con ganas de atender a sus clientes !! ?? | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Beverly Salas Montoya
    | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Hernandez Leyva
    I had an exceptional experience with Javier, the sales representative, who went the extra mile to assist me in purchasing my car. Yes, in the finance department, I efficiently handled all the paperwork and constantly communicated with my bank on my behalf. I am incredibly thankful for their outstanding service and dedication, and I a | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Trista Osborne
    Alex was so helpful! He truly wants to get you into the vehicle you need! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Jose Silva
    Larry Von Wryeza took care of our Jeep , his service make us feel like home , i’ve been doing our service couple times with him and already feel like he’s family for us, he’s knowledgeable, great communication and always likes to go above and beyond, thanks Larry you’re the best!!!! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Golden Gunner
    Buyer beware when going to this dealership!!! We went to this dealership today to see a 2022 Outlander that was listed on the dealers website for 23,667. Alex, our salesman was great, however their financing department is dishonest and greedy. We came with our own pre-approval and ready to make a deal. After waiting for 2hours th | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Yasmary Medina
    Anthony was very professional and very helpful with my service | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Danielle B
    Jeremy was the GOAT! Definitely the right guy to talk to when it comes to service- super professional and knowledgeable, very mindful a respectful of my needs and time window. I’ll definitely be back specifically for him! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Sean Zapata
    Came in today for a car, Alex Torres was a great car sales man helping me out in every way possible ! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Alfonza Flournoy
    Alex Torres at the St. Cloud location did an outstanding job all across the board!!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Gonzalez
    Came back for my oil change and Angel was absolutely amazing and updated me every step of the way as usual. I will continue to bring my vehicle back for future services. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Laura Minguela
    We went to this dealership today to see a 2022 Outlander that was listed on the dealers website for 23,667. While Alex, our salesman was great, the dealership is dishonest and greedy. We came with our own pre-approval and A+ credit. Once the dealership realized they couldn't bully us into using their own financing, they immediately r | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Jose De La Rosa
    Don’t do business here Michael was claiming to be the General Manager of the locations when in fact he’s the head Sales Manager and the 2nd Sales Manager (David) are complete liars. I went in trying to purchase a vehicle we agreed on a price, I had to leave to take care of my new born because she was hungry and tired. When I came bac | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Emilo Ramirez
    We bought a nice grand caravan here at Napleton a few years ago and Edwin helped me with purchase. Again he was able to help me now get a nice Ram truck. Thanks Edwin for great customer experience and service. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Nolan Jacobs
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Robert Williams
    My service advisor Larry was the best. I have been getting my car serviced by him for over 2 years now. He is very friendly and treats his customers like they're family. He takes care of my car as quickly and efficiently as possible. He even gave me a good price for the service I needed done. I would definetely recommend him and will | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Corey Gagnon
    Larry at the service desk was great to work with. He kept me up to date on the progress of my service and made sure everything was taken care of. I’ll be sure to ask for Larry next time I take my vehicle in for service. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Nick Esquivel
    Mandi was awesome! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ James Stephan
    Bought my vehicle from Park’s Space Coast Jeep and was receiving horrible service. I now drive 40 minutes to Napleton Jeep and could not be happier with service professionals Larry and Rafael. Will take my grand Cherokee for every service needed! Great guys! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Melissa royce
    Angle from Service did a great job helping us out with a key fob replacement. His service was super fast and got me and my family on our way. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Alexander de Jesus Pena Peralta
    One of the best services and a super help from the seller Javiel pelie | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Vazquez
    Angel Matos | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ 1 luv
    Excellent professional customer service, communication & knowledge from Jeremy Lopez. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Kristin Morenzi
    Lucca Sigel & Alex Torres were very courteous. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Kaden Blackstock
    Inquired into a vehicle and asked to get a conditional appraisal for our vehicle. No other dealerships from Kentucky and down have had an issue doing so. This dealership said they would not and I must drive 7 hours to them to get an appraisal. I respectfully declined. I have had 10 salesman call me form different numbers asking the | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Mitch
    One star only because I can't give zero stars. Two months ago I came in to order a key FOB because my spare broke. I call a week later and they told me it was on back order with no ETA. That would have been nice to know when I ordered. Two months later I get a call saying my key had arrived. I make an appointment and wait two hours f | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Jose Aponte
    Edwin Cabreja the salesperson is very knowledgeable and helpful. Thanks | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Burke
    Anthony Keys is the best sales person at Napleton by far. Very nice charismatic and professional. I Would recommend him to any one and everyone that I meet. Definitely will be returning to get my wife a car from here as well | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Robert Cosme
    Anthony Keys was our salesman. He was great. Very helpful, knowledgeable, and friendly. He got us a great deal on a new Ram Laramie. Thank you Anthony! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Bridget Greer
    Edwin Cabrera was very kind and help us through the truck buying process. Thanks | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Coreene Zapata
    Lucca was amazing today, although I didn’t leave with a vehicle I did have great experience and would recommend coming by and asking for his assistance. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Abella
    Anthony Key was my salesman and wow did he make the whole process easy easy easy! Ask for Anthony, you won't be disappointed! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Pach Mcleod
    Edwin Cabrera wonderful man we love his services. Excellent service. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Paulette Andre Cesar
    Edwin is the best! Jeep or nothing else. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ adem merzifonluoglu
    This person is incredible and I definitely recommend him because his goal is not to sell a car but to establish a family relationship with you. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Aylin Kilik
    Alex is truly amazing, he took care of us from the moment we walked in and was really friendly. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ yolanda velez
    Jeremy Lopez was fast and efficient when assisting me with my car issues. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ lee stamp
    Bought a 22 Dodge Laramie , sales manager Mike looked after me. Would highly recommend | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ summer flowers
    Larry did an awesome job. Got me out fast. I recommend Larry all the time. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Kingtrapz-
    Alex torrez was a good representative and was very helpful. Looking at cars. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Alham Roshangar
    Mr. Larry. Thank you for your customer service oil change usually takes our hour and a half with no appointment but you made it happen 30 minutes in and out | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Alan Ward
    Had 8:15 appointment for oil change Larry did a great job got me in and out less than two hours. Job well done | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jean Marcasciano
    Angel Matos. Excelente servicio. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Lisandro Texidor
    Larry always ask for Brandon he’s the best | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ RONNI KERRINS
    I had the best experience buying a car here. Leo was the kindest, most helpful, knowledgeable salesman I have met in Florida and I had shopped around and talked with probably 50 salesmen before ending up at this dealership. Best (great deal), easiest, most fun purchase I have made in years. And bonus... I have driven the same make an | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Lynne
    Came in here for a Grand Cherokee that was priced for 24k. I advised them i was coming from Tampa… and didnt want to waste any time. They told me theyd put me on a “ Vip list” Lol with the manager for my set appointment time the following day. After testing the vehicle and got the pricing info the price skyrocketed all the way up to | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Mahsha Jarvis
    Leo was absolutely amazing. He listened to us w/o rush. He took a step into our shoes and was patient in understanding our concerns and wishes. Despite the heat, pouring rain, and time of day he maintained a smile and decent character. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Mel C
    Anthony Keys is your man! It was a great buying experience and we will be return customers! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Sanchez
    Anthony Keys has been a very responsive sales rep | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ BA S
    Rafael is the best service advisor we've ever had. His professionalism and attention to detail exceeded our expectations in every way. He genuinely cares about people. He listened to our concerns, got the job done in a timely manner, and informed us along the way to expect. If the owners care as much about their dealership as Rafael | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey VanRider
    Alex Torres was very helpful helping me navigate the purchase of a used vehicle- even brought me some Coke and cookies as the process was quite lengthy | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ David Ramos
    Alex Torres was pleasant to work with and did a great job helping us find a car at a great price. Definitely recommend asking for him when you come in. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Cortney Groves
    Jeremy is the absolute best!! He is always going above and beyond to help solve any and all issues that occur, and most importantly, he does so in the most kind and caring way..... everytime!! He truly wants to help the customer and it makes such a difference, I am beyond grateful! Give this man a raise, he definitely deserves it???? | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ MARCOS BATISTON
    Best service!!!! Alex and Lucca was very attentive and friendly | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Longobardi
    Go see Anthony Keys!! He worked with me for hours to get the payment I needed/wanted. Excellent customer service. I would definitely recommend him and this dealership anytime. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Rod Virgues
    As always, every time I have an appointment here with Napleton Kissimmee Larry V has gives exceptional service and hospitality. There has been no one since bringing our vehicle here that has compared to him. If the day ever comes and he is no longer at this location that will be the day I will take my car to be service elsewhere. Tha | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Stacy Elmer
    This has been a wonderful experience. Lucca is a great sales rep. He found answers to all of our questions. We found just what we needed! | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ JackV wetzeljr
    Very good experience…fast, efficient and Leo was a great help when it came to getting me the vehicle I wanted! | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Jamar Smith
    Angel assisted me today and service was excellent. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ svonimir drobinic
    excelente atención del señor angel matos | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Pablo ordonez
    Excelente experiencia con Napleton kissimme y y soporte técnico de Angel Matos hizo todo más fácil y rápido, gracias | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Victor Carrillo
    Where are the deals on the pickups I don't see none | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Balbuena
    Anthony Keys made it happen after so many other dealers couldn’t. He got it done quick without wasting any time?????? ask for him when you walk in. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Char
    Alex Torres was professional , kind and open. No high pressure sales, helped us test drive 2 vehicles and tailored our needs to the max! | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Ryan
    Alex Torres was great | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Sapell
    Alex Torres gets the deals done | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Erik Castanaza
    Langel matos gracias por la atencion. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Luz Ruiz
    Lucca was amazing he went above and beyond, and provided superb customer service. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Jasmine Cedeno
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Jayden Balbueba
    Anthony keys was amazing he was quick with it | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Janet Tiffany
    Luis, Mario and Jamal were very attentive and professional. Thank you all for making my experience exceptional. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ lee stamp
    Bought a 22 Dodge Laramie and found Once you pay you no longer get any help. Tried buying a 2nd key as it only came with one. After many phone calls and many I will call you back when we get you one, still nothing from the sales manager Mike. Tried also dealer manager and still not even a call back. So if you want customers service | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ idalis Correa
    Javier fue mi vendedor lo recomiendo Excellente servicio me ayudo en todo.. 100% | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ alex07 nauyi
    Tariq was so nice we came to trade our Mustang Shelby numbers didnt workout but he was so nice and professional direct us to very right way i ll be back in a couple months and buy this Ram truck | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Fernandez Mata
    Excellent experience and service | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ jose camacho
    Alex Torres was of great help with all the questions I had about the vehicle I was interested in. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Maurício Carvalho
    Larry who helps me with the oil change was amazing and always with a smile on his face. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Family Member page
    Edwin cabreja muy ejemplar gracias por tu atención | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Tom Nolan
    Tariq was very helpful, i got my RamPromaster and also he made me notice very important points on my logistics business, Thanks Tariq | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Diego Gonzalez
    Jeremy was great taken care of my Ram service. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ zachary
    Lucca helped me with a new car purchase. There were a couple of headaches, but he helped me throughout my time at the dealership. ?? | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Mariel Gonzalez
    Edwin and Dave were great. I will come back to buy my next car from them. Thank you! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Luis Torres
    I want to thank Larry for his great customer service! Always on point, Problem solver, great communication, quick response. I have no complaints at all thanks to Larry! Recommend | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Brooks
    When you come to Napleton Jeep dodge kissimmee make sure you check out Anthony Keys , he will make sure you leave with KEYS !!! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Thiago Sanches
    First things first! Anthony Keys greatly welcomed us, also he helped in every possible way. Great man! I recommend him! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Vale Vlogs
    Anthony keys was a great sales man and super helpful and patient with us ! Anthony keys gave me my keys !!! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Jayla Long
    Great communication | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Ssam
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Aris Trimino
    Edwin very professional | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Claudia Estrada
    Alex Torres was awesome! He was super attentive and knowledgeable. He made the process smooth and easy. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Noviah Sherman
    Dre was an amazing experience today. As soon as I walked in, no one greeted me and he came right over to assist with my needs. He understood what I wanted and that I did not want to settle for anything. He took his time explaining every process to me, and also ensured my family and I was accommodated while we were at the dealership. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Briseida Narvaez
    Excellent experience. Excellent sales vendor Mr. Alex Torres | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Marcello Rocco
    Thank you Larry , always the best service with your fleet !! Marcello and Cypri are thankful !! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Alparslan Kosifoglu
    I recently visited Napleton for an oil change and tire rotation for my car. The service was excellent, and I was particularly impressed with Larry, my service advisor. He was professional, efficient, and made sure everything was taken care of. Highly recommend! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ B J
    We loved this dealership and the people treated us right and did a wonderful job. Ricku and Luccas were knowledgeable and very helpful. We appreciate the partnership! I will do business again and referred friends and family. Thank you! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Estrada
    Alex Torres Excelente vendedor | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Yinelly Pastrana
    Wonderful guest service from Tariq, Edwin, and Dayv. One of the best dealership experiences I've had. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Gabriela del Rosario
    Excelente servicio, muy buena persona y un buen ser humano me encantó su servicio recomendado 100% | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Rosado millan
    He was very professional and friendly and respectful. I am very grateful! | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ DON SNEED
    Edwin Cabreja this is Don Sneed we have just spent the day with Edwin at Napleton Chrysler Dodge. We had problems with our vehicle. We drove down from Tennessee. We were in a bind and he was able to get us out of that Bond gave us good money for our Denali and give us a good deal on a 2015 dodge ram excellent service would come back | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Marquel Reed
    Larry was nice and informative | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Scott White
    Mandi did a fantastic job with customer service, and assisting every step of the way. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ sofia celis
    Edwin Cabreja gave us excellent service! I would come again. Thank you | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ jennifer lyles
    Service was quick, wait was very short. Jeremy Lopez was detailed. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Devils spawn
    Larry was amazing and extremely helpful | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Leevonte Carr
    Larry was amazing, He was extremely informative during my 3 point inspection. The oil change was fast & simple but were he really excelled was his customer service skills, I felt like I was talking to a friend rather than a salesman. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Eric Moncada
    Met with Edwin Cabreja and worked out a deal fast. Honest and friendly place and staff. Would highly recommend. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Lawrie
    I recently bought a Dodge Challenger Hellcat with Deandre's help and it was an excellent experience. Deandre was professional, knowledgeable, and attentive throughout the process. He took the time to understand my preferences and made sure I was well-informed. His enthusiasm for the Hellcat was clear and made the purchase enjoyable. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ johnny Freeman
    Larry was excellent! Very friendly and inviting. Great experience | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ David Pinna
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ YHON ALBERTO MARQUEZ
    thank ypu Larry for your awesome servicios and your empothy kuddos | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Louis Chico
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Nuvis Bracho
    I bought a ram 1500 and it came with factory defects and the company does not want to be responsible, be careful when buying cars here | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Jose Vázquez
    Larry at the Kissimmee Napleton dealership is the person you want to see. He will make sure you and your vehicle is well taken care of. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Doracy Roccasalvo
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Johnson
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Diana Cruz
    Larry | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Johnson
    Speak to Lucca when stepping foot in here. Great personality, friendly, informative, no hassle. His team was able to help me with my trade in and purchasing a new vehicle within my budget. A quick and painless process on top of that ???????? | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Angelo Roccasalvo
    Anthony Keys helped my mother & I on all of our purchasing needs! He’s the best come see him at Napleton Kissimmee! Keys handed me and my mother our Keys! ?? | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Toxic _ELTE
    Keys did a great job helping me out getting the perfect vehicle to my convince. Made the process straight forward and simple. I appreciate it. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Charline A.
    Luis . Me encanto el servicio bueno explicando todo el proceso tremendo 5 estrellas lo recomendaré . ???? | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Janice Davila
    Larry was very helpful and super nice. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Walter Pinzon
    Mi amigo compro una ram 1500 y vino con defectos de fábrica y la compañía no se quiere hacer cargo tenga cuidado con los negocios que hacen aquí | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ erikamimundoperruno
    Muy mala experiencia desde el principio me tuvieron con engaño no hice negocio y me retuvieron mi inicial por 9 días y me revisaron mi crédito muchísimas veces | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Ana Cruz
    Alex was an excellent rep great service. He is divine and clam and very patient. But from him!! | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ kathy tejeda
    Sales Department is horrible, they only provide great assistance if they benefit from it. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Cedrick O'Neill
    Service department is pure garbage. If I can give them 0 stars I would. Please retrain your staff. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Shechtman
    These people are liars and will say whatever they have to for you to come in. They called me because I checked a value on kbb. I was curious because I bought it when car values were high so I wanted to see my negative equity estimate. They called me and said mustang convertibles are in demand and we can offer you way more. I know I h | Read Full Review
    7/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Elias Giron
    Great service and I was able to buy my dream truck thanks to my salesman Javier who did his absolute best effort for me. 10/10 | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Duren
    Larry and Lewis are amazing and have good and high spirits, makes people feel like they’re family as soon as they walk in the door | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg Graham
    Ask for Larry. A big help - got us in and out and answered all our questions. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Marleen Pinto
    Tenemos una Exelente experiencia al momento de adquirir una troca para mi hijo. Javier , lo hizo possible con Toda la eficiencia, lo super recomiendo al momento de hacer tu compra , buscale por su nombre , Javier. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Kacie Booth
    Larry was amazing! Wonderful hospitality . Will definitely be coming back and working with him. Thank you!! | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ thomas traenkner
    Larry is always amazing to work with! | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ kayin whitehead
    Larry & Luis gave great customer service and handled my car with care. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Javier Marquez
    Excellent service from Larry, very professional and very kind to the customer. Thank you very much. I recommend them 100% | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Alfredo Rodriguez
    Very satisfied with Larry, he was very kind and helpful | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Janay Hernandez
    Thank you Larry for always providing the best service. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ nerio molero
    Terrible service from the mechanics, they sold me a new ram with defects and they did not find a solution for my problem and they do not want to take care of the problem, be careful | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ ana paola delgado caceres
    Compramos un ram nueva y trajo problemas de fábrica y el servicio técnico no se quiso hacer responsable (ojo cuando le compras algo te obligan los vendedores a darle buena calificaciones para obtener sus comisiones y después no te atienden el tlf ) | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Dante Anderson
    Larry was amazing helping out | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Payton
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ edeltraud zirnheld
    hi I bought a car at Napleton jeep with Jonathan Mella and Tariq very courtesy help me very much so only one actually help me good job done thank you | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Eyla Gulick
    Anthony is an amazing person. He listens to what you want and need and helps you with everything. I definitely recommend him 100%. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Jazmanny Cruz
    Anthony Keys customer service was TOP NOTCH, ask me and my family what was are needs and what we are looking for and he got us in exactly what we was looking for and at the payments we ask for …. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Beatriz Avila
    Had a great experience while purchasing a truck with my husband. Anthony Keys was super helpful and knowledgeable, would definitely recommend! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Mone Peyton
    Edwin Cabreja was an amazing sales rep! Was very kind , patient with my partner & I. Very informative! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Tae Frisby
    Edwin Cabreja was very nice to my partner & I. During this experience of shopping for my first car he has been so understanding! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Avila
    Anthony keys has made purchasing experience amazing highly recommend sitting down and talking to him. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Suarez-Vargas
    Larry was very friendly and helpful with my oil change. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Pat Wells
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Diego Rincon
    Larry is so kind and helpful. He guided me during my service appointment . | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Erik Castanaza
    Larry provided excepcional service | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ alba n
    Larry muy buen servicio, muy amable, dominio del trabajo, exelente | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Christian Pacheco - Vega
    Michael, Cindy - Don't call up about offering more than KBB indicates, only to offer less in person. Big waste of time and unprofessional. If false advertisement is what gets customers through your doors, that speaks volumes about your business. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ T. L VW
    Larry Jeremy Luis josh and angle. All are express service advisor that treat people with respect and show pure empathy at all times 2 million kudos to the Express team | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ HND SAC
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Milagros Santana
    All these reviews are lies and fake!!! my cousin and I bought our cars from here and not even 2 months and both are are done… waste of money | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Heredia
    Edwin Cabreja me antedio bien y fue muy claro conmigo en la negociación del nuevo vehículo. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ G M
    _ Guys don't be like me, don't agree in advance by phone without checking paperwork. This dealer charged me... $814 diagnostic/labor just for this: Change a Battery Change a Water Pump & Thermostat. Coolant Anyone here that understands basic mechanics could confirm thats crazy expensive labor for a -/+ 1hr fatigue. Eaaaasyyyy mon | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Julian Lopez
    After a long wait, they delivered and in an awesome way! Thank you Vinicius, Michael, Dave and Kelly for your amazing help and due diligence in helping me with the entire purchase experience. Jeep Wave ??? | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Israel Bucud
    Jeremy is very helpful ,knowlegable and good costumer service. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ mike hartwig
    Sales department is always helpful and attentive. The service department is a joke. Take you're car to the one on obt if ya want service. Constantly giving you the run about. False promises on when your car will be ready. Ask Me about my transmission and how long that took to get fixed. Asked me about the evaporator coil failing mult | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Colon
    Anthony keys was great. Very helpful. He listened to what my wife and I where looking for and help us get into what we needed. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Alesia Mosher
    Edwin Cabreja was wonderful in helping me purchase my new Jeep Grand Cherokee. I will highly recommend him to anyone in the market for a car. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Terrence Taylor
    Edwin Cabreja was great. His customer service was outstanding and they were very helpful throughout the process. They got me in-and-out at the time that they said they would, no complaints. Excellent service. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Jay Brown
    Anthony is Great! It is a pleasure working with a Fine Christian man! | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ G M
    Guys don't be like me, don't agree in advance by phone without checking paperwork. This dealer charged me a labor of $814 plus $85 battery disposal: $899 dollars just for this: Battery, water pump, thermostat and coolant replacement Anyone here that understands basic mechanics could confirm thats crazy expensive labor for a -/+ 1h | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ luismasa1
    Thank you very much Larry for always providing me with outstanding customer service. Because I’m relocating, this is last service at Napleton. I really appreciate all those years of excellent customer service. You are a great example to follow for all the service technicians.I wish you the best in all that you do. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Eddie MartineZ
    Larry did a great job of taking care of all the issues . Very professional | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Felix John
    Edwin Cabreja nos dio la mejor ayuda excelente vendedor con 15 anos de experiencia. El le dará la mejores atenciónes. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ R. Sigel
    Great dealership, bought a 2023 Dodge Charger Hellcat with Lucca and all the process were smooth, very fast and easy | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Comprando em Orlando
    I was at the store last week and was assisted by the salesman Lucca, who provided all the requested information regarding the vehicle I am intending to buy. His service was excellent, very friendly and attentive. We will be back soon to make the purchase! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Davi Rosenmann
    Big thank you to Lucca, i appreciate the help. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Noah Curtis
    I was looking to buy a trx and one of the workers there lucca was especially helpful and gave me all of the information that I needed. I would highly recommend this dealership and would especially recommend going to lucca for any questions car related. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ RSR Tuning
    I was at this dealership with my wife and we were served by the salesman Lucca. He answered all our doubts and introduced us to some cars that we are interested in purchasing very soon. We will definitely buy from him | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Gloria Crespo
    Edwin Cabreja fue mi vendedor y fue una persona muy amable y mi ayudo con la compra de nuevo carro. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ St33zyy
    Thank you Lucca for the great service he gave me! Will refer you to my family! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Martha Yomayusa
    excellent service from Javier, very friendly | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Sydney
    thank u lucca ur help was greatly appreciated, the people at napleton are great with customer care | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Quentin
    Wanted a vehicle sold it to “someone else “ when I said I would put a deposit or pay for the vehicle and I wanted it ???????????????????? salesman tactics | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Kendrick Cabrera
    Excelente todo Javier es lo máximo me atendió muy bien ! napleton chrysler jeep son excelentes | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ hiram seda
    Anthony keys is the best. Got me into the a Gladiator I wanted and ducked me! lol Ask for him when coming to Napleton in Kissimmee | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ G
    If you need help… Anthony Keys is the man to go to… He provided excellent service and answered all my questions .. Thank you for all your help and getting me what I wanted | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Y
    Anthony Keys was great! He made the process fast and smooth as possible and was extremely helpful and informative during the purchase. Highly recommend this location! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Jonah Mas
    Super thankful to have Anthony as my sales representative , went above and beyond to make my dream come true! Great customer service all around , helped me with everything and answered everything very detailed to make sure I had the best understanding when purchasing my new car ! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Dekai Rohlsen
    Been through the service center at this location a few times. Always have the pleasure of working with Larry. He's fun, energetic, honest, and sincere. He keeps in touch with you all the way through the process so youre never out of the loop. Folks like him make me a repeat customer. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Flaherty
    Larry was the best. Very personable, made us laugh. Service was A plus. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ m Di
    Edwin is the best of the best ! Go straight to Edwin helped my son and I find the best option ! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Magiske
    Vinny brought out exactly what I was looking for in a truck in just a few minutes of knowing what that was. Vehicle was priced fairly. Every fee was made transparent and accounted for. Certified pre-owned inspected and all little areas of concern were assured to be covered under warranty. No salesman gimmicks or annoying persuasion. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Will
    Edwin was amazing not pushy went above and beyond shown integrity, trust and honesty and dealing and putting up with a hard client like myself | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ OTalDoMiseu
    Lucca did an amazing job, I loved the car we took out on a test drive, I will be back to make the purchase with him. Thank you once again! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Mike H
    Awesome experience at this place. Vini the gentleman who assisted me with the car purchase was amazing as well as the rest of the staff. It was a smooth and quick experience overall. Definitely recommend anyone to buy here great deals and look for Vini he’s the best I am very grateful/happy!!! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Heredia
    Larry very professional helpful I'm give him more and 5 start I recommend 100 percent. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ M Di
    Edwin Cabrera absolutely the Best , came back bought my second vehicle from him , solved my issues , made them Disappear ! Ask for Edwin when you walk in ! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Adeicha Erazo
    We highly recommend Anthony Keys. He has excellent customer service, willingness to help, attentive and made us laugh through the process. Mike Bender General Sales Manager was also very helpful and helped us with our numbers and fiance. Ricky in Fiance was also amazing gave us great advice and friendly. However, Frank who gave us th | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Bill
    Please do yourself a favor a never use this dealership, three plus days to diagnose a broken turn signal switch | Read Full Review
    6/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Bill
    Please do yourself a favor a never use this dealership, three plus days to diagnose a broken turn signal switch | Read Full Review
    6/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Laura McKinney
    Vinny was great! Got my dream car, worth the drive! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ yaritza lopez
    Larry was amazing during my time for my oil change | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Cornelius Woods
    Anthony Keys was a great big help with getting me in my 2023 dodge Ram. I will definitely be back in the future to get a vehicle from him | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Sayonara Faria
    Larry you are the best | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Julian Lopez
    Disappointed with the purchase , would have gone with another dealership if I know what I knew now | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer figuereo
    Anthony Keys was amazing. Not only a great sales man but a great person with great energy! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Eagle Led
    Tengo un Jeep Grabd Cherokee del 2023, el tablero me dio problemas, sabemos que lo electrónico es impredecibles. Robert nos ayudó y orientó a resolver el problema del mismo | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Italo Ibarra
    Tuve un problema con el tablero, el vehículo de la empresa. Roberto hizo un gran trabajo en asesorarme para poder resolver el inconveniente de mi auto. Gracias por su servicio | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ THE ULYVERSITY
    Anthony Keys is an awesome sales person!! Phenomenal personality and A1 customer service!!! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Yuri Grabov
    Service was super!!!Antony Key you rock! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ jorge martinez
    the best of the best Anthony keys | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Rooplall Persaud
    My service representative Jeremy is always friendly and delivers the best customer service u can expect… kudos Jeremy for representing the best your dealership has to offer | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Marrero
    Anthony Keys.... the best in the dealer, thank u for everything | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Robin McK
    Ron went to get our oil changed and tires rotated. Larry Von Wryeza was friendly and personable. He speedily processed Ron in and out car was finished in no time. We have always had great service from Napleton’s. We frequent the one on Osceola Parkway. Thanks for doing a great job, Larry! You are the best. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ G dhillon
    Larry was a great service express manager. Awesome customer service a d professional | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Arturo Vazquez
    Vinicius (Vini) was great. He made the process simple and fun. Dak Prescott works at this dealer too. Come in and get an autograph when you test drive a vehicle! | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Sheron Vazquez
    Best experience ever buying a vehicle. Vinicius went above and beyond making sure that we have the best deal on the car we want. If you ever go to Napleton jeep in Kissimmee ask for him. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ YINA ME
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Waddell
    Very friendly | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Sanders
    Edwin Cabreja has been such a great dealer. This is the second car I bought from him, first car way back in 2010, car is still running. Second car 2024, we are super excited about! Thank you so much. Great experiences, friendly, and accessible. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Frank rodriguez
    Came in today for my oil change and Larry took care of me. Larry he always awesome. Thank you Larry for you're great customer service | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Gary Gillingham
    I constantly seek out Larry Von Wryeza for outstanding customer service. I Always try to communicate with him when I come back for routine maintenance. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ simply perfect
    Larry was wonderful as always, he has become a friend and we look forward to his great smile and awesome personality, not to mention the great service we always get from him. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Geraldo Muniz
    Edwin Cabreja was very attentive and efficient with our car buying experience, very personable, I highly recommend him | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ luis mata
    Anthony keys is the best… i don't speak English and we don't know how we found the best deal! Thanks!! ?? | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Vilma Elena Serrone
    Thank you Larry for helping us with our jeep. He explained it perfectly for all of us to understand. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Dan
    Anthony Keys helped me to get my first car in my name no money down with a good payment. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Andreya Pratt
    Mandi in service was AWESOME!! Super knowledgeable and helpful. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Larry Schneck
    Your express manager, Larry, provided timely and courteous service. My checkin was a breeze. Thanks, Larry. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ valeska spinellis
    Anthony Keys foi o melhor vendedor que já me atendeu, ele atendeu a mim e a meu esposo e ficamos muito felizes com a nossa compra. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Sign Doc
    Larry Von Wryeza is very professional and goes beyond and very kind to his customers. Good Guy ! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ steve reuter
    Very poor overall Service of my 2019 Dodge Grand Caravan. They partially fixed Transmission, still shifting hard, but never fixed Backup Camera and did not fix Power Windows after having vehicle for 6 days and waiting for parts for 7 weeks and still no fix. Dodge / Stellantis won’t honor Power Train Warranty. I am very disappointed w | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Stevereuter
    Very poor overall Service of my 2019 Dodge Grand Caravan. They partially fixed Transmission, still shifting hard, but never fixed Backup Camera and did not fix Power Windows after having vehicle for 6 days and waiting for parts for 7 weeks and still no fix. Dodge / Stellantis won’t honor Power Train Warranty. I am very disappointed w | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stevereuter
    Very poor overall Service of my 2019 Dodge Grand Caravan. They partially fixed Transmission, still shifting hard, but never fixed Backup Camera and did not fix Power Windows after having vehicle for 6 days and waiting for parts for 7 weeks and still no fix. Dodge / Stellantis won’t honor Power Train Warranty. I am very disappointed w | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Eric Guzman
    Anthony Keys was a great help today thanks for everything you did for us. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ John Adams
    I recently worked with Mandi at Napleton, and she was fantastic! Right from the start, she made me feel comfortable and was super friendly. Mandi really knows her stuff and took the time to explain everything to me. She answered all my questions and gave me great advice, making the whole process easy and stress-free. Mandi's attenti | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Nerio Rincon
    Fast and excellent service | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Ayham Khair
    Excelente servicio y antencion!! Los negocios son importantes por el personal. Luis fue excelente en su servicio | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Angelika Russo
    Larry was my attendant and he made sure I was taken care of - ride home as my Jeep had to stay for service. Texting and keeping me posted. Had the jeep washed before pick up. Very nice guy to deal with in person. Very knowledgeable. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Noah Guzman
    Anthony keys helped me me get a car and showed great work and speed on getting us in and out he was great | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Emilio Coppin
    Jeremy provide a great service | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Mason Dyer
    Worked with Anthony Keys to purchase a 2023 Jeep Gladiator and he was great. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Becky Lopez
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Ally Brown (itsallybrown)
    Angel was fantastic to work with!! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ sthacys baez
    I bought my 2024 jeep compass with Antony keys and he did an amazing job. Everything was so fast and he worked on the best deal for us. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Oma
    Melvin and Luca were the best salesman I’ve ever dealt with in all of florida, everything was easy and simple will definitely be coming back with anything I need. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Warlen Oliveira
    Had a great time Purchasing this 1500 from Melvin and Lucca, took their time to make sure everything was perfect! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Frances Ramos
    Angel Matos | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Josh Heasty
    Great service department. Larry did a great job getting my can in and getting me back to work! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Angel Gomez
    Anthony Keys el mejor en venta de carros | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Kairo Arroyo
    Top tier experience. Shouts out to Melvin, Vinni, and Dave for helping me out through the process and getting me a great deal. Happy with the service and outcome of my visit! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Maria Useche
    Vinicius Baracat es muy buen vendedor nos ayudó y nos comprendió con todo lo que buscábamos | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Tiana Brimmer
    Anthony keys was cool and very helpful even though I wasn’t the one buying, it was still a great experience | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Maria Useche
    Muy buen servicio, vinicius hace un muy buen trabajo | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Evan Gomes
    Anthony Keys was excellent. Smooth and easy. Made the experience great and as quick as possible. Details of transaction were clear and understandable. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Pennington
    I was pleasantly surprised with the over all experience. I would come back. Kash was knowledgeable and very helpful. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Akerstrom
    Javier was excellent. I really recommend him if you're going to buy a car. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Zariah Guillaume
    Anthony keys was a great salesman he tried to get me the best deal he could !! Great salesman to go to !! | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ luis contreras
    Muy buen vendedor nos ayudo y nos dio lo que buscábamos | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Herb Pennington
    Go see Kash at Napelton in Kissimmee if you are interested in a new or used vehicle. He's awesome. Now - the call center will drive you crazy with phone calls so be prepared. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Javier Torres
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ John Chudoba
    LARRY WAS THE BEST SALESMAN EVER. IF YOU DONT ASK FOR LARRY YOU ARE MAKING A BIG MISTAKE. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Bob Stein
    This was my third experience servicing my 2021 Jeep Wrangler. Larry Von Wryeza was my first service advisor and was friendly, helpful, and informative. He kept me aware of what was being done, time to completion, and cost … and he was even able to save me $50 off the bill! For my second serving Larry was not available and my experie | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Kiara Vasquez
    Larry was very kind and good energy. Very thankful for this interaction. ?? | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ James Tavil
    Larry's the best | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jaydon Barnes
    Well taken care of and amazing service from larry | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Alexander Hernandez
    Recieved fantastic service from Jeremy Lopez. Made this process smooth and easy. Thank You! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Craig Haerr
    Melvin was awesome,everything you could ever ask for in a salesman. I definitely recommend you ask for him personally! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Saqualia Tate
    Service advisor Mandi Feliciano did great keeping in touch with us about our service and providing great customer service overall! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Carlene Vera
    Great customer service from Luis! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Josue Lugones
    Excellent service and in a quick time. Jeremy López was very professional and attentive. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Marlene Milian
    Larry was awesome. Thanks for the wonderful service. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Zeeshan Rafiq
    Jeremy Lopez was my Service Advisor, he is very nice and cooperative and his suggestions are very workable. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Krista Watt
    Melvin was awesome very nice great hospitality would recommend going there to anyone they work with you!!! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Paul Delarosa
    Mandi was a great help and was very professional and informative. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Luis Arocho
    Jeremy Lopez was great! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Lopez
    Angel Matos got me in and out super fast for my oil change even got my car washed | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Rony Garcia
    I want to say thank you Jeremy for his customer service at Napleton Dodge awesome service advisor and kept me informed thank you Jeremy | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ ?????? ?????????
    Larry ??? ????? ?????? ? ????????.?? ????? ??? ???????? ?? ??? ???????, ????????? ????? ? ??? ????? ??????. ??????????! ??????? ???? Larry! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael abraham
    Jeremy was amazing got my oil change and car washed in a timely manner thank you! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Hanan
    Watch out - Unreliable ! If you're not a professional hassler, save yourself the trouble. They will tell you anything you want to hear - Just to get you to bargain over and over again, exhausting! | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dave Aldrich
    best experience I had at a dealership. Everybody was very professional and on time. THANK YOU to Anka for taking my reservation to get me in and out on time. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Basilios Fafalios
    Larry's very punctual and courteous. We can tell he really values his customers and cares for them, his service is fantastic! | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Visaliannette Cortes
    Luis the best and fast service | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Luis Torres
    Larry did an excellent job taking care of me very nice and respectful and he always support our military men and women | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Morera
    I worked for two and a half years in Napleton, the truth is that I am always grateful to the company for giving me the opportunity, I really value everyone who works there, they are great people, and they treated me very well, excellent work team, service, parts, sales, they are all a family, I love them and I always carry them in my | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Jesse
    It's ok. Typical dealer. Don't want to negotiate on a 146,000 mile truck. ????? | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Italo Ibarra
    Había dado una buena calificación a esta empresa, pero me enoja cada vez que pasa esto en un auto que es nuevo, que llevo meses con este problema y no me dan una solución al respecto. MUY DECEPCIONADO DE ESTE DEALER, LO MÁS TRISTE QUE EL AUTO ES NUEVO, DEJO EVIDENCIA DE MI PROBLEMA DE MESES Y NO LO HAN RESUELTO. ESPERO SU RESPUESTA C | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Eagle Led
    Tengo un Jeep Grabd Cherokee del 2023, no tengo ni un año de haber comprado en esta tienda y la pantalla me da problema, cada vez que voy a tu dealer me dicen que debo esperar, la vez anterior tuvieron que hacer de nuevo la solicitud debido a que la persona que me atendió ya no trabaja ahí, y nunca sometió mi solicitud, he comprado d | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Griffin
    What a mess. I entered my cars information in KBB just to see what kind of offers I could get. In doing that it sends your information to local deals who may purchase your vehicle for that offer. In less than 30 minutes I received a call from Napleton, a young lady who said “when can you bring the car in my manager wants to offer you | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Em Soukup
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Jaden Huelle
    Anthony Keyes and Jean took care of us and they were a huge help. | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Todd Huelle
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Maribel Feliciano
    I am extremely please with the service I received here. My advisor Mandi is very knowledgeable and definitely knows her cars. She is kind and caring always ask me if I need anything else and reminds me when my oil changes are needed. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Cesar Garcia
    Edwin Cabreja es un muy buen vendedor y busca la mejor manera de ayudarte. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Jason Geller
    Update 5/31/24 Got my routine oil change Jeremy got my appt right away Friday morning. Less than 2 hrs. Called me to come pick up. Gave me some recommendations from mechanic as well. Appreciate the quick service and friendly correspondence. Will be back for my wifes car. Update 2/7/24 My service advisor Jeremy Lopez set me | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Mary Danny
    Thank you, Angel, for all your exceptional assistance. When I brought my GT charger in for a diagnostic and later for a headlight replacement, Angel provided outstanding customer service and ensured everything was taken care of perfectly. Highly recommend him and the dealership. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ froggy
    The service was fantastic! Working with Angel was great. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ jonathan Hernandez
    Anthony Keys Top Sales Man. Let me tell you as an Army Veteran. He has helped me so much! Very informative with all my questions. The process was super smooth and he definitely knew every step of it. Don’t hesitate and ask for Anthony Keys!!!! He will get you the Keys ?? to your new Dream Car ?? ?????? | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ stephonlee0123
    Larry Avon Wryeza has been very helpful every time I come for my car service. Thx you napleton for your great service & staff!!! | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Judy Peters
    Edwin from sales helped us buy a nice car while Larry from service did a great job servicing our truck. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Laura Cardenas
    Excellent customer service, specially Mr. Keys, who did a great job with my husband and I. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Barbie Padilla
    Anthony is very nice and very professional | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Johnbern Thomas
    I have a very good treatment with Luis, thanks man. And keep it up! Your service was appreciated. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Idoel Correa
    Best service ever thanks Larry | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ William Van Dongen
    | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff rod
    Mandi feliciano was one of the best service advisors that I've got the pleasure to meet here at napleton Dodge if you want great service please go see her she keeps you up to date and let you know what's going on every step of the way please give her a promotion and raise. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Emma Soukup
    Paul was awesome got the right parts for my jeep. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Jason
    My brand new Durango Hellcat which I drove from Washington state for a WDW trip suffered an Alternator failure while we were transferring parks. I was able to limp it to this dealer about 15mins before they closed. Napoleon took great care of me and fixed my SUV under warranty in a couple days no muss no fuss. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Gary Matuschek
    Paul was easy to deal with. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Marjorie Torres
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Sebastian Moreno
    Anthony Keys was helpful, quick service and worked with us! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Johanis Grau
    Jeremy was accommodating, very professional, and helped me get a great deal. If you got to buy a car there, ask for jeremy l highly recommended | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Castro
    Anthony Keys was very helpful | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ jose lucena
    Anthony it’s the best. Thank you | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Alejandro Moreno
    Anthony keys | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ rob richardi-macdade
    Edwin Cabrera at Napelton on Osceola Pkwy. was awesome with us getting a new vehicle. Highly recommend. Thanks | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ albert roas
    Excelente | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Claudette Bowen
    Anthony Keys was great. Awesome customer service! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Somarian Brown
    I came in for an oil change and tire rotation and Luis was helping me this afternoon. He was nothing but helpful with the process. This is my 3rd time coming to this dealership and everyone I’ve meet has such great personalities | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Michael Roettger
    Anthony Key is a great person and I’d definitely recommend and work with him again. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Manny Medero
    It was a pleasure to work with Kashif! Makes you feel welcomed and great personality. Would buy a car from this young man any day! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Beatriz Castro
    Todos muito atenciosos, fui atendida pelo Jeremy que se dispôs a me levar para o trabalho e me buscar depois pois eu não tinha como esperar a troca de óleo. Qualquer coisa eu sempre trago o carro aqui e sempre sou muito bem atendida, eu mais que recomendo! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Cleo Massie
    Frank and the management staff were extremely hospitable! Helped me and my husband trade out of our vehicle into a more realiable certified Jeep. I am extremely grateful, thank you guys ! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Winchester
    So, in an age of online sales and COVID, this experience with Napleton CJDR in Kissimmee was really bizarre. I have purchased vehicles before - site unseen - and done the entire deal over text and e-mail. It's 2024. That kind of stuff can happen. Apparently not with Napleton. I talked to a sales person named Nathan. Told him I h | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ CliMMAX MUSIC
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Aracely Plumey
    I came to Jeep Dodge in Kissimmee for the first time today to get an oil change. Jeremy Jopez helped me out today. He was very welcoming, knowledgeable and super helpful. Definitely would recommend this location and staff! | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Smith
    Edwin is your go to guy, he helped me get a gladiator for my son for his senior year. I highly recommend Edwin thank you for making this deal happen. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Jenessa Smith
    | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Perez
    Edwin and Paul did a great job helping us buy a Ram pickup. They went the extra miles to make the sale. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Dalier Alberto
    Frankie and Ricky | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ bienvinida michel
    Jeremy was great very kind and detailed thank you! | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ JOSE L RIVERA
    Edwin y Paul me atendieron muy bien y gracias a ellos compré la nueva camioneta. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ sergio madero
    Jeremy was amazing always detail oriented and nice | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Carmen Munoz
    Melvin and Franklin were a great help to my husband and I, they took good care of us. Excellent customer service and got us through every step. I definitely recommend their service | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Hawkins
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Jeezreel Rivera
    Angel were great at allowing me to service my vehicle | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Emily Sanchez
    Angel was super helpful thank you for assisting me with my oil change! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ BODYBAR Orlando SODO
    Jeremy is awesome as always! -Stephanie | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Woodbury
    I had the pleasure of working with Larry. W today, and from the moment I arrived, his attentiveness and helpfulness stood out. His professionalism was top-notch, making me feel comfortable and providing a VIP experience. Thank you, Larry, for being outstanding! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Jones
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Garcia
    Brought in my WORK van for routine maintenance & it was super quick & easy. Jeremy Lopez was amazing from beginning to end!! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Juan carlos Camacho
    Atención magnífica, comprensión de parte de larry recomendable 100% colectivo súper agradable y complaciente buscan soluciones y te acomodan para un buen deal y q el cliente se marche contento | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Paula Curet
    Ángel did a great job letting me the issues and updates with my car. | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ J O
    Just wanna start by saying this dealer ship need to start training they employees better on customers service I have to say I left the place very unhappy I walk the whole parking lot and inside and not a single person came out to me and ask me if I needed any service not to mention they were no other customers but me in the whole pla | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Tina Brown
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Nia Cresham
    Everyone is professional and friendly - the place is very clean. Jean Santos has been so helpful in trying to get to the bottom of an unusual Jeep issue that has been a problem. He contacted Jeep and other dealers to come up with a solution. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Alex Torres
    Best customer service by far, took care of me instantly and made sure I was happy with the outcome before I left, Jeremy | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Krystal Melendez
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Judith Tiangco
    Anthony Keys handed my KEYS ?? vroom vroom ?? | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Hyvik
    | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Fusco
    I really had a great experience buying my car, Gage and Kashif , made it really easy for my car buying! Thank you | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Z Tiangco
    Amazing service from Anthony Keys! Hope he will be handing me my keys soon... thank you so much! | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Luis Cabrera
    Jeremy lopez was very helpful | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ K R
    I finally had the smoothest experience buying a vehicle. Thanks to kash | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Katie Robinson
    My husband & I just purchased a Wagoneer and we have the best experience with Cash, our salesman. He is incredibly personable, patient and was able to put us in the perfect vehicle for our family. Thanks again, Cash! | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Mildred Kuilan
    Anthony Keys provided an excellent, professional, respectful customer service. | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Maria Hornedo
    me atendieron muy bien y rápido | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Franklin Cruel
    Perfect services due to a headache with my old car, I have a new car today yeiiii look for my friend Anthony tell him what you need and want he will bring you the car of your dreams | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Osweidy Gomez
    So Hey i wanted to just look but i also need like a car asap because mine was giving me headaches this guy right here, Mrs. Anthony Keys yes you reading right Mrs. Keys give me my new car keys, stood longer than expected just to making sure he provided me what i need not just a car to do the sale but what i need and what i can afford | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Oken
    Well knowledge and friendly | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Monica Spanglo
    Mandi was great!! | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Adrianna Pike
    Our Express Service Advisor was Larry Von Wayeza and he was super nice and very informative. We will gladly be back many times in the future. Thank you! | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Alberto Moral
    Napleton’s Chrysler at Kissimmee location simply the best place to go, great costumer service. Took my Jeep to the service department for a recall and they help me with some other things my jeep was needing, all for free. Mandi Sanchez, what a great person, very kind and professional. Mandi the best. Thank you. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Albarran
    Melvin was a great help best customer service ever made everything possible for my son | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Martin C
    Keys handed me our new keys!!! Best of the best type of service!! I’ve been to many dealers and Anthony Keys (Mr.Keys) has been the best representative I’ve worked with. I felt like I was talking with someone who really had my best interest. I would recommend anyone that comes here looking to buy a car to directly to him. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ JoEllen Riedy
    I had such a nice experience when I visited this dealership a couple of days ago. I have had a few not so great experiences over the years but I was fortunate enough to be in the care of this young man, Paul. He was so patient with me and even after learning I wasn’t purchasing anything on that day, it was just more of a research | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Avidity Live
    Anthony Keys our sales agent was honest, patient, accomodating and informative. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Maria Ramos
    Larry Von Wryeza was courteous on arrival and guided us on what was covered under our warranty and completed our document in no time. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Lucio Cano
    El mejor servicio que e recibido en un dealer de carro! Pregunte por Anthony Keys. Me ayudó con un servicio muy bueno! Lo recomiendo a todos! Muy profesional! | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ samuel Alejandro
    Melvin was the best help ive ever received best customer service ever thank you Napleton for hiring such great people. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Cordova
    Larry Von Wayeza went absolutely above and beyond to help in a unique situation. Outstanding customer service. He is superb at what he does. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Israel Bucud
    Paul Soukup is very helpful ,knowlegable and good costumer service. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ ALFREDO SOLE
    SIMPLEMENTE EXCELENTE | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Elwin Paul
    Larry Von W. provided excellent service with a smile. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Eduard Bucud
    Good costumer service Paul Soukup . | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Neat Auto Body
    Work fast and efficient | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Akerstrom
    Angel was a great service advisor and got my car in and out for an oil change. Great service | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Angel Matos
    I came to the dealer with a lot of questions and JAVIER really took his time and helped me find my perfect vehicle. 10/10 | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ javier pilier
    Ángel fue genial lo recomiendo de servicio | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Alexandra Miller
    Anthony Keys was the best! He made the car buying process go smoothly! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ David Lamy
    Angel | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Canon Ashford
    Anthony Keys was the best! Best Anthony I’ve ever met. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Donna White
    My wife had issue with her key fob, Larry was awesome to work with, she came into the dealership and she needed a new fob , Larry was able to share a couple of ways to help with it being a little cheaper. The next day she was to pick it up and her car would not start. Larry gave us a phone number for a tow truck if we couldn’t get | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Omar Estrada
    Come over and get your car service here. Talk to Angel and he will yake care of you. Either make an appointment or show up. The service and their customer care is on point. Thank you Angel. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Garica
    Excellent service! Great energy Larry makes you feel comfortable and welcome. I know mt car is in good hands. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Jose Medina
    Gracias a Jean y al Manager Roberto por solucionar todo, encantador el servicio y altamente agradecido por el trato recibido. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ D Dye
    Was having a terrible day (well, if you need the service department it’s probably not a great day) but the service department, and Larry in particular, reassured me, offered options and got me back on the road as painlessly as possible. I will definitely come back to Napoleon Jeep for my service needs in the future! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Iris Montano
    Edwin Cabreja best customer service! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Felix Mendoza
    Señor Cabreja es un tipo nos atendió con Amabilidad y cortesías . | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Nikmari Bermudez
    Thanks you Larry for your good service | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ G M
    I have been going to Napleton Jeep Chrysler for several years now and I have never really felt the need to STOP and write a review like I have now. I don't understand why my review keeps getting deleted! DO NOT GO TO THIS DEALERSHIP. My jeep was sitting waiting to be repaired for months!! When it was "READY" I received my jeep with m | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Joleesa Cooper
    Edwin is Great, almost the whole family comes here and always deals with Edwin. Good guy. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ M L
    Edwin was easy to work with he got our deal done. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Bentzoni
    Wonderful experience, very professional sales staff. Kash was awesome. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Yhonny hernandez perez
    Larry make the process really easy. For ouk change. Thank you | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Dioni Rosario
    Melvin was so nice, I’m pretty happy with the deal that I got. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Elsie Rivas
    Your vehicle needs work done I recommend taking it to Napleton. Be sure to ask for service advisor Larry; he was very friendly and helpful with informing me about the service that was recommended for my vehicle. He even save me the trouble of having to wash my vehicle??. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Courtney Bentzoni
    Kash was such a delight to work with. He made the experience of buying my dream truck the most pleasant and efficient car-buying process I’ve experienced in Florida by far. He’s earned my business on behalf of Napleton for many cars to come for sure. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Pablo Garcia
    Larry was very helpful very good person i will recommend all the time | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Irma Rodriguez
    Larry von wryeza was very professional, kind quick and efficient friendly he's the best | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ melinda mitsouras
    I received excellent customer service and Paul went above and beyond to find exactly what I was looking for, for my daughter, while staying within my budget. I will definitely be back when it’s time for my son, and highly recommend for anyone looking for honest, quality sales. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Miriam P
    Anthony Keys is the salesman to look for here excellent service, not pushy. Very knowledgeable young man. Top notch customer service. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Edward Maria
    Always get my car service here with Larry. Always transparent and willing to help! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Olga Gonzalez
    Melvin Cavallo was absolutely amazing today! When I thought all hope was lost he really pulled through for us and we were able to get into our dream family car! Def come in to see him! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Andersin Duree
    Melvin Cavallo gave me an amazing service I came not very hopeful but he went above and beyond for me and I ended leaving with a new car at a great rate thank you Melvin | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ traci pinkney
    He was very pleasant and professional! Thank You Anthony For Your Service And Kindness. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Pauline Rahman
    It was such a pleasure to meet Anthony Keys. Despite his short time in the car sales industry, he was spectacular. He is quite knowledgeable, caring and very kind to his customers. You tell him what and where you need to assist with your car buying experience and he work miracles. Thank you and GOD bless. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jose Sanchez
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Luis Guzman
    Edwin Cabreja did an awesome job during an approval process. He was really was patience. I love the part that he wasn’t really pushy. Current: 05/11/2024 I trade in my 2020 Ram 3500 dually for a new 2024 Ram 1500. Edwin and Ricky did an awesome job in finding a comfortable monthly payment for my new vehicle. I definitely recommend t | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Kendy Pericles
    Great service,wait time no more then has promised???? | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ D.Aracely Lainez
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Keys
    Anthony Keys is the best! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Rob Iberg
    Edwin & Melvin were very helpful to get me set up on my new purchase. I spoke with Brandon the GM before coming in, Edwin called to follow up and FaceTimed me with a car he thought might be right. When I arrived the next day I met Melvin, and both were helpful to work together on the demonstration & sale. I consider that very impres | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Launyai Martin
    I’ve heard nothing but good things about Anthony Keys. He has great customer service and selling a lot of vehicles to people. Come to him for a great car buying experience. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Camron Mcguire
    Anthony Keys best costumers service ever I recommend him very much | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jay Ford
    Kash was our salesman and was great!! Took the time, friendly and knowledgeable about the car we bought! We would highly recommend doing business and ask for Kash!! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Solis
    I want to thank Edwin Cabreja for such an amazing experience buying our first vehícule here. I have bought new vehicles in the past and my experience have not been the best. But edwin and his team are top notch. Very friendly and do their best to get you what you feel comfortable with. You have a customer for life and I will refer e | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ jared grossi
    Paul Soukup was an amazing salesman. Very down to earth and honest. Highly recommend asking for him if you stop in. I really felt he fought for me and was straight. 1 million times better over the first time I got a car from another dealership. Dealer ship was very fair on their prices also. Ask Paul about his jetskiis. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Enrique Guzman
    I have never met such an amazing sales person before like Edwin Cabreja and I’ve been to many dealerships before. He is so dedicated, humble and that goes far and beyond to help his customer. I highly recommend him 100%. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Cisco Salcedo
    Great service. Jeremy was awesome. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jariel R
    Melvin C. From sales helped me more than he can imagine. Outstanding model employee. If you ever need a car ask for him. He displayed exceptional service and customer satisfaction. Hands down best sales person I have ever worked with. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Toro
    Kashif Ullah has been extremely professional and patient with my car buying experience. He not only tried his hardest and exerted every possible option for the lowest rate but he worked with me for about 2 months on and off trying to find the best option and deal. I came back to Kash on May 11th and he found me a great deal and I co | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Sara Ferguson
    What an amazing help from Anthony Keys!!! He was very patient and helpful. Ended up selling me my new car !!!!???? | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jany Rivero
    Called last night to check availability on a specific vehicle. I was told vehicle was available. I drove 2 hrs this morning to see the vehicle and I'm told the vehicle is cash only. Even though the vehicle is listed on capital one auto navigator with financing options. Get your facts straight, consumers waste their time and energy co | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Sualba
    Great service with Angel Matos!! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Bernie Falu
    Anthony keys is the best | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Hector Rivera
    Anthony is in amazing Sales Associate; he made everything easy and comfortable time. We are going to see him again to buy our second car. He has an excellent consumer service. Thanks Anthony | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Simmy Sim
    Larry W. The Service Advisor helped me with a minor issue that I consider a very big deal, went to 3 different dealership today about the issue was brushed off at all 3 dealerships and told to go to parts to order the part. Doesn't have to be a car tech to fix it, it's a minor thing to adjust that I clearly can't do myself. Larry ca | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Elon Musk
    Thanks for the help! Great service from Angel and Jeremy | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Miguel González
    The service was excellent. Larry Von Wryeza explain everything he was going to do in my truck with excellence and professionalism. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Wings Glory
    Edwin Cabreja helped us make sure we found the correct vehicle. He walked us through the lot twice and made sure we were picking the right vehicle. He stayed 2 hours passed closing to ensure everything was perfect without delivery. Thankful he was here. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ lizbeth cantu
    MELVIN WAS THE ABSOLUTE BEST!!! Did everything possible for me to walk out with a new car!!! Amazing crew all around!!! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Jason Cintron
    Best service experience I’ve had my advisor was Jeremy Lopez he was informative throughout the whole process sent me videos and pictures of my car while it was being serviced and also scheduled a driver to take me home and pick me up so I didn’t have to wait at the dealership. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Veronica M Cudworth
    May 5, 2024 Tomorrow maybe kiss from here cuz we can Larry deserves a five star for his service his friendliness and his ability to listen to his customers thank you very much Larry | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Figueroa
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Cy Lesesne
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Messi
    Melvin took care of me and my family beautiful customer service as well. | Read Full Review
    5/10/2024 12:00:00 AM | Google
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