Return to complete listing of Mopar Oil Change Service Specialists In Hines

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Hawk Chrysler Dodge Jeep Ram FIAT

Hawk Chrysler Dodge Jeep Ram FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Ask About Service Contracts
  • Certified Technicians

Call (708) 298-4102 today to schedule your next appointment.

Our technicians at Hawk Chrysler Dodge Jeep Ram FIAT are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ telly sunlight
    I recently purchased a Chrysler Pacifica Pinnacle from here last week and I am very happy with my purchase. I came in only to test drive but quickly took appreciation to the salesmen/women who helped give me the best price for this vehicle. Now my family and I can ride in style/comfort. I would definitely recommend them because they | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★ Regis Durand
    Beware of Misdiagnosis I brought my Ram 1500 to Hawk CDJR a few months ago for an oil leak and water leaking from the exhaust. They claimed the issue was fixed — but the water leak continued. Fast forward to now, my truck started jerking, and I was told I had a blown head gasket with coolant leaking into the engine. Total repair: $5 | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ cynthia williams
    Enrique was a great salesman number one in my book he's been helping me out for a while until he found the best deal and car for me thanks for all your hard work good customer service skill Hawk you rock this is my second truck from them. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★ Brad Brew
    Thinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★ ayesha akhtar
    I wish I could rate this dealership higher since I bought 2 Jeeps here. I sold one back in April and I am still waiting (it’s end of June) to get a measly check from them. Absolutely zero communication from the sales department. The only person who communicates with me is from the Repair department and it’s not even his job to commun | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ ikisha mabry
    The service was fast, friendly, and professional. Definitely will recommend | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★ Michael Culhane
    My experience at this dealership was awful. I walked in to sell my vehicle and wasn’t looking to purchase one so I can understand I wasn’t a priority but the sales manger was rude. I will say the actual sales person that first helped me Enrique was very nice and professional. The Sales manger that appraised my vehicle comes in puts d | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Paul
    Recently went here for an issue that other Mopar service centers couldn't diagnose or repair. Within an hour the issue was diagnosed and repaired. Hawk is absolutely the best Mopar service center in the Chicagoland area. Super clean / organized shop with experienced techs and organized service managers. Will be going here for all my | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Richard Vasquez
    Everything was awesome. Highly recommend this dealership. They know what they’re doing. Great service. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Richard Vasquez
    Service was awesome. The advisor was very respectful and explained every detail. Technician was put everything back after the repair was finished. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ pboi8675
    Great service with accurate diagnosis and repair. Went to multiple dealers to resolve a constant noise issue and the technican Ricky found the issue promptly and repaired it. Daniel the service manager was very pleasant to deal with which helped make the experience seamless. Will be going here for all my dodge service needs in the fu | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ SABlizzard35
    Great Dealership with wonderful staff. Got me a fantastic deal on a Compass Trailhawk and absolutely love the car. Came late (after 5pm) on a Friday before holiday weekend and staff stayed to get me taken care off with keys, gassed up, and washed before leaving. Best Dealership experience hands down. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Carnell
    I ordered a new 2025 commercial truck and They made the process was easy and comfortable. The salesman is amazing | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    Recently purchased a Jeep Grand Cherokee and received top notch sales service from Francisco and an efficient purchasing experience from Steven. I would highly recommend them for your next car. | Read Full Review
    6/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mhunter398
    Great service. I recommend to everyone. Affordable prices and if you have a issue with your car, they will solve/fix it. | Read Full Review
    6/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ MICHAEL HUNTER
    Great service. I always take my car here | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Julie Johnson
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Demetrice Burke
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mc Daniel
    | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Travatore Johnson
    All I have to say is everything about this place is five stars from walking into the door to exiting the door. When I said they took care of me, they took care of me. From the pricing to the maintenance and getting me a rental. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Osamah Abdallah
    Very helpful and quick! Worked with me to give me a deal that fulfills our family needs. Appreciate Fernando and the managers help! | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    An employee by the name of Enrique Herrera was friendly and helpful. Also, fantastic service and incredible experience. Will come back next time for sure with any car needs. | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Porsha Pinkk
    I had a great experience. My salesperson, Enrique was knowledgeable and took the time to understand my needs, helping me find the perfect vehicle. The process was smooth and transparent, with no pressure tactics, which I really appreciated. They offered competitive pricing and worked with me to get a great financing deal. I have my c | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ xxxbrmxxx
    Francisco gave me an excellent experience as my sales representative. Would recommend anyone interested to give him a visit at this dealership. | Read Full Review
    6/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jimmy Jockl
    Hawk is probably the best Dodge dealer you'll get in the Chicagoland area. I bought a car from them in 2020 and couldn't be happier with the experience I've had while doing business with them. They have amazing staff and I have yet to meet a single person that works here that isn't absolutely phenomenal. If you're looking to buy a ca | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    We have now purchased 5 vehicles from Hawk and every time we have had outstanding service from everyone! We will definitely be back and recommend to others! | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Channelle Lloyd
    When I tell you guys this is the place to be! For the first time in my adult career and as a woman I reached out and was told I was approved and came in was actually approved no jerking around, no lies or gimmicks to get me in! Straight forward honesty and I’m in awe still complete shock that it was such an easy process especially co | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ pizza
    Frank Infelise made this sale happen if this man hasn't been given a raise or promoted make it happen. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ AA
    The only reason I would give more than 1 star is due to the Service department and working with Brandon (I give him 5 stars). I first brought the truck in for service but then we decided to sell it back to the dealership. It has been 6 weeks and we have been waiting for the check. No contact or even call from the sales manager, assoc | Read Full Review
    6/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brad Miller
    Had a great time with Cisco as my sales representative. He made the entire thing painless and as easy as possible. Steven from finance was also great. Together they made my experience easy and would highly recommend anyone to this dealership! Thanks for helping me purchase my new car! | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★ gloriar421
    Friendly, courtesy,clean. When I drove up the attendant quickly took my information and took my jeep to get repaired for the recall | Read Full Review
    6/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ curt.rouser
    Friendly staff and great service. I highly recommend this location and will this dealership again | Read Full Review
    6/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gilbert Martinez
    Our experience buying a used vehicle was excellent. Jason Beltran provided outstanding customer service with a personal touch. Jason was very accommodating, patient and professional. The transaction from start to finish was efficient and transparent. I appreciate Jason and his team for all their attention and help. I highly recom | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Ortiz
    Worked with Fernando and he was super helpful, made sure i loved the car before proceeding with anything. Steve from finance was great, ensured all of my questions were answered and provided all information needed. The whole team was great throughout the whole process. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Dray
    I loved every minute of it they was fast and very king would recommend again for sure! | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Sanchez
    Love this dealership. Everytime I come, they take care of me. Gabriel and Heather are amazing! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Harry Patel
    If you’re in the market for a new vehicle and want someone who is honest, helpful, and easy to work with, I highly recommend asking for Horacio. He made a big purchase feel easy and exciting. Thank you again for helping me with my Chrysler Pacifica hybrid pinnacle.It is a great car! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Enayat Mahdavi
    We got our first wrangler here . These guys were the only ones who honored the advertised price without and hidden fees and surprises . Heather and Justin were great ! We’re helpful and spent lots of time to answer all our questions. | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Kevinmontero3
    they were quick with the whole process, they are super friendly, they answered all of my questions | Read Full Review
    5/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ michelle collins
    I purchased my Jeep compass from Hawk The service I always receive is top knocked Brandon is the best his consistency in following up with the status of my service 100% I recommend this dealership to my friends and family. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Ray Smith
    Very good service and offers incentives for those who get service at the dealership. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Aliyah Washington
    Very friendly and great customer service. I came in for an oil change. I was told I had a couple of cars ahead of me, so I should just wait in the lobby. I was in and out, and it didn’t seem like a long wait at all. Ever since I got my Jeep, this is the only dealership I have taken my car to because they are very helpful and make sur | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Noemi Roldan
    Excelente service took less than 1 hr for services and explained in detail what my car needed. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Christian Arellano
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    5/28/2025 12:00:00 AM | Google
  • ★★★★★ JWC
    Gary and Paul are very knowledgeable, professional, and friendly in the game of the automobile industry. They know how to get things done right the first time. No run around with these two, which is great. I recommend these two anytime when shopping for a vehicle. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Noemí Roldan
    Excellent service! They took my car right away and in less than one hour I was out. Explained e everything my car needed I deal and provided a video as well. | Read Full Review
    5/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Noemí Roldan
    Excellent service! Service took less than 1 hr definitely recommend taking your vehicle to this dealership. | Read Full Review
    5/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ woz1219
    Went quick lane for oil change and tire rotation. Work was performed in a timely manner. | Read Full Review
    5/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Had a great experience great job and wonderful team members love this place to get oil change very quick service and courteous workers | Read Full Review
    5/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tonico Brown
    It was great customer service from great people thanks again | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Trotta
    Excellent customer service on time! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Brian Rozycki
    Hawk Chrysler Dodge Jeep Ram was Great! Needed power train warranty work done on my jeep Gladiator. They put me into a rental got the work done quickly and I was back on the road again in no time! - The service was Great! Just the way it should be. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Neyser Andrade
    Really Amazing People To Work With! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★ Edy Ramirez
    Really haven't been happy with the service I have received ever since purchasing a new car there in 2021. My car since day 1 has had issues with the stop/start system. Mind you I only get it serviced at this facility. Every time I take it they say they can't find the issue. Until this most recent time I took it they told me it needed | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★ Elly A
    I've had to take my car in twice. Both times, did not get clear communication about how long it would take. The second time, I had to put in a fit and they finally gave me a clear answer. Then.... they won't stop hassling you about buying a new car. Between the text messages, emails and phone calls, I'll never come to them again. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Kleinman
    Brought car in for routine maintenance: oil change, and routine inspection. As usual, all employees with whom I dealt were polite, friendly and professional. The work was done - in a timely manner - at what I felt was a reasonable price. I highly recommend Hawk. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Lakena Grinnage
    | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ KD
    One of the representatives Blaise text me and asked me to rate them 10's and he'll give me a free oil change or gas card, I did and haven't received anything....I got hustled the text is below, the service is OK they only deserve a 5! | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Talaski
    First let give a shout to Adrian from the service dept. What a kind and generous young man! The service was fast. I came in early and I was out in an 1 hour. I will be returning for future service | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★ R. Sully
    *** IF YOU LEAVE A BAD REVIEW HERE AND GO BACK TO THE DEALERSHIP YOU WILL EXPERIENCE RETALIATORY BEHAVIOR*** I leave reviews PER EXPERIENCE. When my experience was great, there was a review for that. The response to the reviews say see Jim- I went to do just that today. Jim was not in, but some stinky cigarette smoking guy had me in | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★ Maria E Cruz
    Oil change Prices are more than what you signed up to get for the vehicle . Waiting room both TV not working. Staff was made aware and was told “they have to call company “Have to wait an hour and a half even though it’s a scheduled service time. | Read Full Review
    5/23/2025 12:00:00 AM | Google
  • ★★★★★ T.hlavac92
    Great service as at always at Hawk auto! I had an oil change done and really appreciate their ride service. You can drop your car off, they take you back to your home and pick you up when the service is complete. Free of charge. | Read Full Review
    5/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mario Camacho
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    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Nocera
    Great efficient service. Always a pleasure and prompt | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★ OGM 1offs
    Do not take your vehicle here at all for service of any kind. I brought my 2020 Jeep Cherokee in due to throttle issues, I was told it was due to a wire in my bumper I would have to pay nearly 2k to have them fix the broken wire because my warranty does not cover it when I ask them if that's the only thing wrong with my truck, they s | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra alfred
    | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★ K. Sully
    For the life of me, I cannot understand where the disconnect here is with trying to get your car serviced. Quoted multiple different prices for an oil change, trying to set up everything before my appointment today so I don't have to hang around and be stressed, and the experiences are NOTHING BUT STRESS! I am looking for another pla | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa1807garcia
    Very welcoming very friendly, easy to work with, reasonable prices, great customer service and would recommend! | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ maestrob2
    There is no such thing as window shopping at Hawk! These guys are pros! Thank you Jim, Horacio & Frank for making it impossible for me to leave without new keys (even though I only came to look). Your facility is top notch! I GOT HAWKed! and you know it! The art of persuasion is next level at HAWK and of course my JEEP is awesome! | Read Full Review
    5/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Javontae Rocquemore
    Everyone here was incredibly helpful despite my situation and did everything they could to help me find a car for me. I wasn’t expecting too much but the team that worked with me went above and beyond for me, helping me find a new car, great reasonable monthly payment, with services included for an oil change and more if needed. 10/1 | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Darlene Plesnicar
    I purchased a vehicle here, in April 2025, with the sales person Vega. I wanted to wait to leave a review because of a small issue and to see how it was handled. First, the day of test drive, it went very well. He was personable and friendly, not the typical jerky sales person. I've dealt with those at past dealerships! Test drive we | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Angel Rodriguez
    I just purchased a 2025 ram 3500 from hawk this week. My Experience with them was incredible. I was very impressed with Cisco and Jesus on what they were able to achieve getting me this truck. Cisco was very knowledgeable about the truck and explained all the features it had which was very important to me and helpful. He made me fee | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★ [email protected]
    I had a very disappointing experience at this dealership. From the start, it felt like the priority was making a sale at any cost rather than being honest or helpful. The salesperson, Jason Beltran, along with the finance department, misrepresented several key details during the buying process. Promises were made that weren’t kept, a | Read Full Review
    5/9/2025 12:00:00 AM | DealerRater
  • ★★★★ Ryan Gibbs
    Jose (Jesus) is a liar. He didn't want to honor the price of the vehicle. Forced me to buy a warranty or he refused to sell me the vehicle. Shady business. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★ Shauntee Colston
    Sales person Emmanuel was a great help he help me understand and was very patient when I asked questions over all everyone was great and very friendly | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Cardona
    I recently purchased a Grand Cherokee L, Emmanuel Marion was my sales person. He did a a great job in giving me information and making sure I got the best deal being realistic. I came in knowing what I wanted, and he was able to understand the headache of previous purchases I’ve made and he did the complete opposite. Being insightful | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★ Disappointed customer
    Extremely poor customer service, It seems the different departments don't communicate, they don't return phone calls. -5 ?? | Read Full Review
    5/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Maria Palacios
    Gracias Horacio por ayudar explicar las opciones de mi carro | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Alondra Maldonado
    As a customer, I really appreciate Brandon’s strong work ethic—his always Gives check-in’s about my vehicle. Always get my car on promising dates. He is available for his customers with any questions that need to be answered. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Rachael Wooten
    Had an incredible experience purchasing a new Jeep from Hawk CDJ! Horacio knew everything about the grand Cherokee and the needs we were looking for to make sure it was the right fit for our family. Everyone was so friendly and extremely helpful it was also nice to not feel rushed or pressured to purchase. They really cared about us | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Brian Mendoza
    I came a few months ago but had some financial issues when I was shopping and took someone’s card. I came back last week and happened to run into the same guy…. Horacio! Left with the car of my dreams at a great price. Never been happier | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★ Kenneth Pritchett
    5 months later car still not repaired I done contacted everyone from service department all the way to the gsm had to pay out of pocket just to rewire my audio no response the part that got replaced need a replacement my gear pads where an issue then I step out of a character for a brief second with the head of service and he tried t | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Maria Navarrete
    I came to get a oil change at this location and I had a great experience I went in and it didn’t take them a long time to get me back on the road ?? I really appreciated this experience. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★ Virginia
    I’ve been a loyal customer for years, but I’m very disappointed with the service department’s recent work. My car was returned in an unsafe, unfinished condition, putting my safety at risk. After giving a second chance following a previous issue, I no longer feel safe bringing my vehicle there. I hope you take this feedback seriousl | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ On The Move - J Sutton and Co. Moving Services LLC
    I recently visited Hawk Dodge Ram dealership and had a great experience. Brandon S. was my service advisor and did an excellent job. They had to repair nearly everything that had previously been “repaired” by Chicago Midway Dodge, who had my truck for over two months. Everything is working perfectly now, and my confidence in Hawk Do | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Melvin Shoales Jr
    Had an amazing experience at this dealership. I've been to so many places who told lies on top of lies. My expectations were low upon coming here. But the finance guy Gary kept his word and made good on every promise. My salesperson Tom had a beautiful car waiting on me upon arrival that I fell in love with immediately. I was in and | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Rowe
    Had a great experience with Francisco nice salesman everything was good! | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    We came back for a 3rd vehicle and again outstanding service from everyone! We will definitely be back and recommend to others! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Yajaira Ramos
    Oracio was amazing he got us in the car we wanted and exceeded our expectations. | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★ Johnny
    They will bribe customers to ask for good reviews. I bought a car here while working here and this place is ran by a incompetent upper management . it honestly feels like high school mentality mixed with unresolved trauma. They tack on $1200 profit in what they call a "pack" to any and every car they sell. Even if that car is worth | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Deimer Family
    Another Home Run Experience with the Hawk Family of Dealerships!!! Jim Kinney and Jason Beltran made this Delivery in less than 2 Hours!!! We will continue to Drive & Shop with Hawk!!! | Read Full Review
    4/17/2025 12:00:00 AM | DealerRater
  • ★★★★ J Deezy
    In general...I have a "decent" experience here these days. In the past, the customer service was poor but it got better (which also resulted in what I observed as a new staff). Having said that... yesterday I called to ask what time I had to be there before the "last call" for an oil change for the day. I was told 5pm. I said I was o | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★ shaunta jacobs
    Terrible, I brought my truck in for one thing to get fixed because I knew exactly what was wrong. They fixed it and messed up other things on my truck but refused to admit to what they messed up on. Do not take your vehicles here, it’s a rip off and they cause other issues to your vehicle to get you to pay more money. | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Hernandez
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    We came back for a second Wrangler and again outstanding service from everyone! Will definitely be back and recommend to others! | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Carl Magett
    Thank you Enrique for helping me with my new purchase | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Scott Sinclair
    Just an awesome dealership with exceptional custmer service! I've been buying cars with them for decades and they have never let me down. It's not hard to be great when everything is good. The true test is how great you are when the situation is bad. Hawk always passes the test with flying colors! I couldn't recommend them enough! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Esquivel
    Just traded in my car and had the best experience! Manny helped us out and was very outgoing and helpful. Definitely recommend to ask for him if you are looking to buy a new car! | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Derrick Mcgee
    Thank youEnrique for help with my new purchase | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Kila Nicole
    Erica and Gary were nothing short of amazing. Would recommend them to anyone. 10/10 experience | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Karyn Seddon
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Jim Deimer
    BEST Experience EVER!!! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Elio Sanchez
    My purchase experience with Hawk was very easy Manny was my salesman and he went above and beyond to take care of all my concerns and questions. His honesty and personality made it an easy purchase experience. Talk to Manny. He'll take care of you and accommodate your needs. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Carmen Trujillo
    Enrique, heather and frank are the best they going to do everything for you to get you right. I’m part of the family now!! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Wayne Myles
    I had the pleasure of working with Justin and Heather and the overall experience was amazing Great energy and customer service throughout the process. Very informative and transparent. | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Adriana Gomez
    Enrique did a great job with helping me get a new car! I love it he’s such a swell guy! Thanks big lad! | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Regina Jones
    I purchased a vehicle from here and Erica was my sales rep. She was AMAZING. She communicated with me throughout the whole process, she was honest and got me exactly what I wanted. The process was fast and smooth. Thanks Erica???? | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Willie Beasley
    I was helped by Enrica at the new building in forest park. He called asked me if I thought about trading my car. I told him I would come only if it was sure that I was going to do a deal. He called be back and said it's done, I went in and about two hrs later I walked out with my 2025 Grand Cherokee. He was really good at helpi | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Brett Kusters
    Easy transaction with salesman Enrique. He was honest and straightforward. Was quick turnaround with the finance department and getting all paperwork filled out. Didn’t have to sit around for a while waiting. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Eauseabon Roland
    Thank you Enrique for helping us out with are purchase | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Delorise Cole
    Thank you Enrique for helping me with my new purchase | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Hadassah Woods
    Extremely satisfied with my recent purchase! Paul and Gus helped me from start to finish. Answered all my questions and got me into my new truck! I arrived at 9am and walked out at 11. I would recommend Hawk to my friends and family. | Read Full Review
    4/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Reyes
    I walked in here to purchase a truck and literally within two hours, walked out with a phenomenal deal on a brand new 2025 RAM RHO. The sales team, specifically, Jason Beltran, was nothing short of amazing. He secured me a phenomenal deal with the sales manager, and ensured I was in and out of the store in under two hours. He has | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Phillips
    | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ dejia` mitchell
    Justin and Heather are amazing. J literally turned my day around , so thankful for their help ! | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Era Rhodes
    Enrique was great | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Rodriguez
    Look for Enrique H great sales person and Sisco they will get you done ? Thanks to the Hawk team Jesus Heather Frank and Steve I drove off in a New 2025 Jeep compass | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Malonda Jackson
    Enrique, Cisco, and Steve provided excellent customer service. They was very knowledgeable of their job. Lastly, they went above and beyond to ensure I was satisfied and comfortable with the sell. I appreciate, applaud, and will recommend them to others. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Princess Cemon
    My experience was 10/10. Everybody was so welcoming and made sure I got taken car of when purchasing my new jeep. Thanks to Justin for making sure I left out with a vehicle. Also, thank you to the rest of the team that played apart and making sure I left happy. You all rock! I will be recommending. Side note: the hot coco is fire. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ robertserafinrivera
    It was my first time buying a car ( 2023 Dodge Charger Scat Pack Wide Body). I had the pleasure of working with Jason he was very professional, knowledgeable & went above and beyond my expectations.During the process he made the entire experience seamless and stress free !!! He had everything ready for me and I was in and out faster | Read Full Review
    4/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Esteban
    Extremely satisfied with my recent purchase at Hawk CDJ! Horacio and Jesus helped me from beginning until the end providing guidance to meet my needs! They were both courteous and knowledgeable about their inventory and made the car selection process steess-free. I'm very satisfied with my purchase and will definitely return! Can't w | Read Full Review
    4/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ atrev2025
    The salesman, sales manager, and finance manager were class acts. Made me a priority and made a deal happen. One of the best car buying experiences I've had. Great guys!! | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ anna
    We went to a lot of dealerships when looking for a car, this was easily one of the best ones. Everyone was kind, helpful, and efficient. Many dealerships would try to pull one over on us- adding extra charges and prices, lying to us about new state laws, etc.. We didn’t experience any of that here. It was easy, clear, and straightfor | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ irie planet
    I recently had the pleasure of working with Carlos Perez at Hawk CDJ in Forest Park, IL, and I cannot recommend him highly enough. From start to finish, Carlos provided exceptional service that went above and beyond what I expected from a car buying experience. Carlos was knowledgeable, patient, and never applied sales pressure you | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Gaston
    I walked into Hawk unsure if I was gonna qualify for anything I wanted due to my current car loan let’s just say I left for more than what I was expecting two thumbs up to Enrique and hawk Chrysler Dodge Jeep ram and thank you. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Iris Sanchez
    In love with my New Vehicle!! ?? Manny was my salesman ! Thanks for the assistance & help!! Highly recommended! | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ CHITOWN SCRATHER
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★ Ivonne Padilla
    Worst dealership to go to!!!!! . I had brought my truck for oil change and tired rotation and inspection !!! Never did they mention that my truck has a lot of issues I will not be returning here and do yourself a favor and take your business and money someplace else because they only have kids freshly out of high school working on yo | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Todd Williams
    | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★ deetreena2
    Horrible experience how can a dealership keep your vehicle for damages to a loaner ?????? not legally illegally yes and they tried it I was in a involved in a hit and run but I had given them my insurance I didn't know my insurance only covers rentals for cars in a an accident my vehicle was being repaired so when I went to retrieve my | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Kjeldsen
    From my test drive, to sales, to financing-everyone was super helpful, friendly, and professional. Thank you Hawk! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Gaby Aguero
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★ Ranique Is Unique
    I had a great experience shopping for my first car, they were able to helped me with staying within my budget and I got a better car than I’d hoped for. | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Camren McGee
    I had the pleasure of working with Justin Eick during my recent vehicle purchase, and I couldn’t be more impressed with his outstanding customer service. From the moment I walked in, Justin was welcoming, patient, and genuinely focused on helping me find the perfect car. He took the time to listen to my needs and provided insightful | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Gino Viele
    Amazing dealership. Amazing staff. Great deals. Carlos, Micah, Jim the GM are all very knowledgeable and help you out. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Andres Garcia
    Jason was very welcoming and professional in the process, was happy with what we got! Thank you sir! | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Randy Estavillo
    All sales people are incredibly welcoming and answered all our questions with a smile. Justin our sales rep helped us with a constant smile and his knowledge and experience helped me understand every little detail about our car. This is by far our best experience. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Diana Perez
    Went in with my husband to purchase a pick up truck and ending up loving the interaction we had with Manny! He was such a great salesman. He was very honest with all the questions we had. He showed us a few trucks and not once pressured us into anything. He went out of his way to go pick up a truck an hour away for my husband. Liter | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Gonzalez
    Everyone here is so nice. I worked with Enrique and Frank and they were so helpful. The answered all my questions, made everything easy to understand, and never put me under pressure. Getting the care serviced was so simple and fast. I would 100% recommend Hawk Chrysler Dodge Jeep Ram Fiat! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ carlos z
    Worked with Jason highly recommended. Told them my situation from the start and what I was looking to accomplish and they got it done quick and seamless. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Christian Gonzalez
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Kolpacke
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Helen Lenart
    From the moment we entered the Jeep dealership until the moment we left we were treated like royalty. The whole purchase process was seamlessly efficient; Jaso is an outstanding salesperson/manager!! I can see why he and the entire dealership have been so successful. Jason even had my husband’s Jeep cleaned. The building remodel is | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Lea Hotca
    Bought a car with Cisco and Frank and it was an amazing experience. Super friendly staff and great pricing! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ lucas b
    Cisco and Frank are the best! Smoothest deal I have ever had at a dealership. Beautiful building and friendly staff. Thank you again Cisco and Frank! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Matt Miskowicz
    I recently purchased a car with the help of Carlos Perez, and I couldn't be more satisfied with the experience! From start to finish, Carlos was professional, knowledgeable, and genuinely helpful. He took the time to understand my needs and never pressuring me into anything I wasn’t comfortable with. His expertise and honesty made t | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Azar “Aj” Powers
    "I recently had my 2017 Dodge Durango Citadel in for a water pump replacement and fuel injection cleaning, and I couldn't be happier with the service I received. From the moment I arrived, the customer service was top-notch. They were friendly, knowledgeable, and explained everything clearly. The work itself was done efficiently and | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ BARB GRZENIA
    The people at Hawk CDJ were very friendly & courteous in helping me find the right car I was looking for. Justin Eik, the salesman was patient in pointing all the features my new Compass came with. It’s not easy buying a car with all the new models, however everyone I talked to at this dealership were very professional & answered al | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert S
    Great customer service and made the deal easy to accomplish with no haggling about the price or payments. I would highly recommend Hawk for your next car purchase! | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ NGS1220
    Horacio was friendly and immediately understood what I was looking for. The deal was good and everything took less than three hours from the moment I walked in to when I drove off. Everyone I dealt with was helpful and pleasant - even at the end of the day. I highly recommend Hawk to anyone looking for a fair deal and great service. | Read Full Review
    3/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Roberto Mendez
    | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Faizan M
    10/0 dealership. They are one of the best jeep dealerships ive been to let alone the best dealership around as well. Ive bought tons of cars and this is the place. I recommend working with Justin if your coming in, makes it easy - works with your budget and definitely cares about you in regards to your experience and communication | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Laquita Jefferson
    Enrique was great to work with, he was very helpful and took very good care of me and my needs, Fred H and wife | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Sawyer
    Highly recommend Enrique is a very patient and nice guy who took care of all our needs.Come on in and ask for him. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Clinton
    Enrique is great guy to work with.was very patient and knows his stuff | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Tatyana jones
    Service is always great at this location so much that I travel whenever service is needed for my vehicle. Love the video from, the mechanic giving an update of work done to vehicle. | Read Full Review
    3/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ rcandelaria2121
    I've been coming here for years. Always great service and when I did have issues, they made sure to take care of it and accommodate me. I like that they now have a system where they record a video of what service is being done and text it to my phone. | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Wang
    Great experience working with Justin here. Even though we came from out of state, we called him ahead of time to hash out some questions and went back and forth with that. Then we were able to set up an appointment with him to be sure he had time for us when we drove 2 hrs to the dealership. Friendly guy and was understanding of our | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★ kennycoop60
    My last experience wasn't very satisfying i had an oil change and asked for a tire rotation and to check my breaks, I got the oil change but was told that I didn't need the rotation, and then I noticed a warning light on my dash board that was not on before I told the technician he told me that it should go off after I drive for a wh | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Albert Rodriguez
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Tony Butera
    Beautiful dealership. Extremely friendly. Everyone who walked by greeted me. Very professional, helpful service depth. I called another dodge dealership. 2022 dodge Ram . Needed a fuel filter. Quoted 160.00 they were out of stock. Called you guys. 90.00 in stock. How ridiculous. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ kiara ferrer
    My boyfriend comes from a huge Jeep family, ranging from the compass to the Wranglers. For years, we have been going to Marinos to get our cars, and the service there was so horrible we were all tempted to never get a jeep again. We decided to give the Hawk dealership a try, and on Saturday my boyfriend went with his parents to trade | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Smith-Irons
    Justin was fabulous! Thank you so much! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Maria Larios
    Very good service, and attention | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Spencer
    I recently visited Hawk Chrysler Dodge Jeep Ram Fiat in Forest Park, IL, to inquire about upgrading and renewing a lease vehicle. I must admit that my past experiences with other dealerships were less than enjoyable. In my opinion they were long and outdrawn. However, over the past 6 years, this was not the case with Hawk Chrysler. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Dina Fowler
    Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ k&n trucking inc
    Cisco did a great job of showing me all the features of the Ram 1500 limited that I leased he was very helpful with answering all my questions and helped me choose the right vehicle for me | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ tattoo22angel
    Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing new vehicles from Hawk Ram in the future. | Read Full Review
    3/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kay Abron
    Friendly, excellent, knowledgeable, honest customer service. I felt like a valued, VIP customer. I was treated like a celebrity, and I'll definitely spread the word! | Read Full Review
    3/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Wardell Latham
    The buying experience was fantastic . The staff was great and everyone needs to go see Enrique if you are looking for a vehicle. We can't forget about Steve the finance guy he was awesome | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Simon Michalski
    Very professional and helpful. Great team. Nice place. Thanks | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Cabana Blue
    Hawk CDJ did a first class job for me with my purchase of my Jeep Grand Cherokee L Summit Reserve yesterday. I cannot say enough great things about the new facilities, the friendly and attentive staff and dialed in management. I am so happy with my new purchase and the trade in price on my Jeep Grand Cherokee High Altitude was way | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Bob D
    Newly remodeled dealership felt perfect to be in. Awesome salesperson, Carlos, helped in every step. Great price, great Jeep!!! Friendly people all around. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Talavera
    Carlos Perez was great!! Very helpful, knowledgeable, and kind. | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★ Marissa Campeau
    I have a list of reasons why I hate this dealership. Every other jeep dealership I've ever been to has been amazing in every way; courteous, fast work, reliable. I have been here unfortunately several times and had to lease a car with them. I made an appointment for a slow tire leak just to get there to say it's a 6 hour wait and the | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Cristina Gutierrez
    My purchase experience with Hawk was absolutely EFFORTLESS!! MANNY was my salesman and he went above and beyond to accommodate all my needs and my all my dad concerns and questions,which was, to do the least amount of work at the dealership as possible. He did all the work. COMPLETELY SUCCESS! His honesty and down to earth personalit | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★ Jay Shipinski
    I came to the express oil change and was told there were 3 cars ahead of me. I was asked to sit on the lobby and she would come talk to me about the service. Sounded fine to me. 15 minutes later, nobody came, so I went out to inquire. No prices or services were discussed so I asked about the cost, and it was $115. The woman I talked | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Chris Costoso
    I recently purchased a car from Jeep Hawk, and I couldn't be happier with my experience! From the moment I stepped onto the lot, Jesus and the team was incredibly professional and attentive. They listened to my needs and worked hard to offer me exactly what I was looking for at a price I was comfortable with. What impressed me the m | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Joe Binkley
    Had to share my quick/easy buying experience with this excellent group of professionals. I'd been in the market for a truck for months, and they had the stock I wanted at a super competitive price and rate. I worked with Heather Garcia and Justin Eick on the deal, and they are both consummate pro's who brokered this process quickly a | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ JoAnn Panagoulis
    Everyone from the sales person Vega to finance Jesus and Steve were very kind, swift and informative. This time around everything was perfect. I definitely will be back next year. Highly recommend them! | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Persaud
    I just called to inquire about a challenger and if I would be able to get any information, based on my research and the website. Enrique(hope I spelled it correctly) went out of his way to help me. Gave me a contact where I can send a screenshot of the info I had. Mind you I have called 3-4 dealerships before hand NATIONWIDE, offered | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Morales
    Such a beautiful experience, Carlos Perez was on point on and went above and beyond on helping me get this Dodge charger scat-pack that I always dream about. Thank you Hawk Chrysler Dodge Jeep Ram Fiat for this Beautiful Car , 100/100 | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Forrest Neilson
    The team is always so polite, helpful and thorough! They are top notch in every way! | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ steve grissom
    It was a very nice day | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Tony Stasieluk
    Friendly and knowledgeable staff no pushy salesman. Ted was great Red beast | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ 1055jackie
    Great customer service very courtesy accommodating with a loaner car so I would be inconvenience | Read Full Review
    3/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jalia1003
    The salesman was very patient understood my needs. Also the financial advisor was very helpful and polite and nice, will definitely go back. | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Atomika
    Francisco is the greatest! Magnificent service and personality Amazing dealership. Thank you Hawk for being the gold standard and taking such great care of me | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Allison Bonds
    I live in Michigan and bought this car online helping my mom. Francisco made it so easy. He was super friendly to work with and very professional. Everyone that I worked with was really friendly from Steve the finance manager to Allison the title clerk. It can be hard buying a car as a woman and Francisco and the whole team made it l | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Ramon Neira (Jr.)
    | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ BIGFUCKN SKO
    Process was quick once I got pre approved from bank. VEGA was awesome in helping me purchase the vehicle he deserves 5 stars. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Roquelina
    Great service | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Santillan
    Enrique was super helpful and accommodating. He made the process easy and quick. Even after the purchase he follows up to check in! Thank you! | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Roquelina
    Great service I definitely recommend they fix my car just on time costumers service is really good too | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★ Casey Decker
    Horrible communication and service at this dealer. This is the last time I am going to ever go to this dealer. I love the Jeep brand but will never patronize this dealership. My promised 2 hour wait was over three hours. My vehicle was done for 40 minutes before I went twice to ask for it back. No cashier available. No attentiv | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Elaine Miller
    Jason Beltran was very friendly and helpful. I wanted something different that how I ended up at Hawk. Just wanted to say thank for the experience. I love my Compass Latitude. She drive wonderfully! | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Juan Mares
    Simply the best of the best | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Muhammad Malik
    Phenomenal experience at Hawk. Made an out of state cross country purchase and everything was smooth. Fair pricing. Jesus, Enrique were very helpful and easy accessible. Will recommend to anyone! | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Levi Goecke
    Hands down the easiest buying experience I have ever had. I’ve purchased 5-8 cars from dealers over the years and really haven’t had the overall experience I had here. Justin was super personable and knowledgeable on the product! If you have the chance to work with Heather as well you will have the 1-2 combo for manager and sales per | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Grace
    We have used Hawk now for the last 7 trucks we have bought for our company. Mike Ryan is always great to work with and is literally zero hassle. Would highly recommend | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★ leslie huerta
    Honestly the worst dealer my boyfriend and I have been to. AVOID GETTING SERVICED HERE! We went in for an oil change and tire rotation and it took them 5 HOURS. We arrived before 11am and didn’t leave until shortly after 4pm. The next day I noticed the jeep was making a weird noise. A week went by and it was getting worse. My boyfri | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ jay8263
    I. Came in for an oil change and tires rotation and it was great.Period | Read Full Review
    2/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kerry Baer
    Very friendly and accommodating. The work done on my vehicle was completed in a reasonable time. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★ Monica Laf
    I have had my car for a month and already I am disappointed with Service! They do not communicate properly they waste your time and do not apologize for it! Next week I will be back for the 4th time and hopefully I can finally have the service I need done. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Jacqueline Agers
    | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ reginald
    | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ John V.
    Very happy with the price and the professionalism of the staff at Hawk CDJ on my CPO Cherokee. Vega, Micha and Steve in the Finance Dept.were all personable and helpful during the process. Cannot recommend them enough. A few days after I posted the review I had a minor issue with the vehicle. Vega stepped up immediately to help and w | Read Full Review
    2/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tobias G. Ledezma
    Enrique did a great job into looking and getting our concerns addressed and coming back and forth with results. | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth McManus
    Jason Beltran : Living nearby it was great to start and finish our car buying business with Jason. We made our appointment and were met by a team of professionals that kept the process pleasant and productive. Jason Beltran is now our Hawk Sales Consultant ,he knows his business and the vehicles that he represents and sells . Jason | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ roman gizycki
    This is the 2nd of many Jeeps that I'll be buying from Hawk Auto in Forest Park. Also the second Jeep I've purchased from Jason Beltran. After some of the horrible experiences I've had at other dealerships, this time I just went straight to Jason gave him the build specs for the Jeep Wrangler I wanted and he gave me a good price on | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★★ Sheila O'Connor
    We had an incredible experience with the whole team at Hawk. I cannot recommend Micah and his team more highly. They found us a vehicle that truly ticked all the boxes, and the whole process from shopping to buying was smooth and easy. We plan to have this car for a long time, but when we need another vehicle I know where we will be | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Furgeson
    Hawk CDJR, was very quick with contacting me once I made an inquiry. They went above and beyond in providing me the information I seeked. Manny was the one helping me out and was super experienced with knowledge and amazing friendly and easy to speak to. The establishment is a very open environment and non-pushy. They will work hard | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ Julia Ess
    Great experience here! The car, the deal, and the people are all top notch. | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ White05
    Great customer service, great job with maintenance work and inspection, as well as pretty fast service. | Read Full Review
    2/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ marquitta moore
    Highly recommend Hawk CDJR. They were super professional and welcoming my entire process. Special kudos and thanks to Cisco and Steve! They were the real MVP’s! | Read Full Review
    2/9/2025 12:00:00 AM | Google
  • ★★★★★ Susie Garcia
    Anyone looking for a vehicle please see Jason. He's really great, he was very helpful and understanding and went above and beyond to make sure I was a happy customer. Thanks again Jason | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Stan Stoykov
    | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★ Theshippers
    It was a hot mess! I live out of state was promised someone would pick me up from the greyhound station no one showed. So I had to Uber to the dealer. They didn't even apologize. I sat around for over 2 hours for nothing. The truck wasn't clean and there was a huge scratch down the side that wasn't disclosed before buying it. They pr | Read Full Review
    2/6/2025 12:00:00 AM | DealerRater
  • ★★★★ dhumphrey18
    I WAS NOT AT ALL PLEASED WITH THE SERVICE DEPT, ON THE WAY I WAS TREATED ON THE SERVICE AND REPAIR OF MY 2020 DODGE RAM 1500. I WAS CHARGED A $195.00. FOR WARRANTY COVERED REPAIRS DONE ON MY 2020 DODGE RAM 1500. WHEN I ASKED THE SERVICE DEPT, WHAT CAUSED MY VEHICLE TO SHUT DOWN LIKE IT DID, THE SERVICE PERSON WAS UNABLE TO GIVE ME A | Read Full Review
    2/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ ryanb
    I worked with General Manager Jim Kinney and Javier in the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. I go there because they are the best and they go the extra mile for their customers. | Read Full Review
    2/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vanessa Amerson
    Excellent personal service From start to finish. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Theresa Ratliff
    They were very professional, kind courtesy, and very knowledgeable about my vehicle. I really love the fact that they were really hard to get me in the vehicle that I desire and I appreciate that | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Frank Torres
    Very friendly and helpful. Easy people to deal with. I enjoyed my experience. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ John V.
    Very happy with the price and the professionalism of the staff at Hawk CDJ on my CPO Cherokee. Vega, Micha and Steve in the Finance Dept.were all personable and helpful during the process. Cannot recommend them enough. | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ ttribble65
    Poor customer service...three and a half hours for a oil change...no updates on service...too dependent on texts & emails | Read Full Review
    2/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ 2020dcullen
    Second vehicle purchase fantastic experience wouldn’t go anywhere else if you’re in th market for a vehicle check out Hawk and ask for Hamzeh Thanks again David Cullen | Read Full Review
    2/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Louis Nardello
    Best car ever and customer service is very professional and caring | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Cyerah Jenkins
    Francisco was amazing, the overall experience was so quick and the deal was very generous. Definitely will be returning. Thanks Guys | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Bridget Allen
    My husband came in to speak with someone regarding my end-of-lease trade-in. He met with Horacio and discussed my options. When I came in, Horacio had two Jeeps waiting for me to pick out. Horacio provided exceptional customer service by attentively listening to my needs. After buying my car, he followed up with me to see how I liked | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Fareshta Artist
    We purchased a Chrysler Pacifica pinnacle, and had a smooth experience. Thank you for your service. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Berni
    My car was towed here. I was picked up and taken to the new building at Hawk Auto to pick up my car. The young driver was great. He knew how to initiate and hold a conversation across the generations. The staff at the desks were a bit cold. Hopefully they'll adjust to the new work digs and loosen up. Good repair job on my car. Daniel | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Joey Maldonado
    | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ gerardo ruiz
    Thank you to Marcos Villalobos for his great customer service and helping use get a new jeep wrangler it was a great experience | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★ Ty Clark
    My experience with hawkcdj has been extremely disappointing. From poor customer service to issues with the vehicle days after I purchased a BRAND NEW vehicle. I felt misled and undervalued as a customer. Service was very rude and not helpful when I came in for repairs to my vehicle on something that they broke on one of the many reca | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ D C
    Was good | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Maillet
    ????? Throughout our road trip adventure with our van, this dealership has been a standout experience! The service was absolutely amazing, and the team was incredibly kind and understanding. They even welcomed us to wait in the service area with our dog Bailey, which meant so much to us. Miguel, the garagiste, was super kind and appr | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Schult
    | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Calderon
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ mario quintero
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Jeff
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ raschult
    the new store looks very cool. cant wait to go in and get an oil change! | Read Full Review
    1/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Joslynn Kyles
    I had a great experience quick and fast. They also gave me a great deal. Shoutout to Marcos there who helped me out. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ P Stoc
    Great staff very courteous and helpful! | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Robert Zanotti
    Great experience all around buying our new Jeep from Justin and the team at Hawk. Compared to other dealerships, these are guys you can trust and feel good about buying from. They were very helpful, fair and easy throughout the process. Couldn’t recommend them more, especially if you get Justin! | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Kendra Sims
    Gary Hall, from Hawk Jeep was an outstanding trooper he been in the business for 38years the best finance Manager ever he help me through my financial crisis great Guy great customer service very intelligent his generosity high potential kind soul is unmatched I’ll recommend him to anyone who need's help. I also wanted to acknowledge | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Gillespie
    All ways great service here | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ marty hill
    Went to hawk to purchase a car and they worked with me to make sure I got the right car at a price I could afford Great Dealer | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Taquia Hill
    I bought a car here, and the service was wonderful, the salesmen were very patient and helpful.... i will be recommending this dealership to all of my friends | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Roy orr
    U come in for service they get u in a defensive ot no problem professionals | Read Full Review
    1/17/2025 12:00:00 AM | DealerRater
  • ★★★★ Kevin Costello
    Made an appointment for a recall repair more than a week ahead of time. Repair letter from Jeep said the service should be completed within 2 hours. Was informed by the service department that the repair would take 3 days. I agreed as long as I could have a rental car for that period. Was informed that it would be no problem with tha | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Michael Francis
    | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ tia maxine
    I want to thank Marco for the B E S T customer service ever. He got me in and out. I didn’t get the 2015 renegade that I wanted, but I got a brand new Jeep Compass! He’s amazing, caring, fast and keeps his word when he says he will try. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Megan M McLean
    I had a great experience buying at Hawk! Marcos was truly awesome and also super responsive to a couple of follow up needs I had via email. I’ll definitely be using their service department and purchasing with them again in the future! | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Luke Boicourt
    After a horrible experience at Sherman Dodge, I’ve spoken with Hawk multiple times over the last few years and despite not buying from them (yet) they have been incredibly honest, quick and trustworthy. Never been pushy, always communicative from booking appointments to sales reps and floor associates. I’ve worked with Hazem, Linda a | Read Full Review
    1/11/2025 12:00:00 AM | Google
  • ★★★★★ 2020dcullen
    Thank you Hamzeh Great experience got me in and out of the dealership in no time with the vehicle that I wanted | Read Full Review
    1/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Anahi
    Everyone was great and extremely helpful during the process! They were all efficient and really cared about my purchase making sure I left satisfied with my new wrangler !! Horacio and micah were a pleasure to work with and can’t forget about Steve made the last paper signing steps a beeeze. 10/10 I always recommend! | Read Full Review
    1/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Shana Luckett
    I purchased my truck from Hawk back in July, and I have been beyond impressed with their service from day one. The team was incredibly helpful and welcoming on the day of purchase, making the entire process smooth and stress-free. Recently, I experienced an issue with my vehicle, and their level of care and support has been just as e | Read Full Review
    1/10/2025 12:00:00 AM | Google
  • ★★★★★ Richard Taylor
    Excellent customer service, I'm updated throughout the oil change process. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★ Ruben
    Terrible service, unwillingness to help, overpriced. This used to be my go to for my vehicles but the recent decline in customer service has been very disappointing and unacceptable. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Alisa Milligan
    I went on my car hunt and found Gary and Paul! They are your go to guys! They’re great guys! They went above and beyond to get me into a vehicle. They had great communication and made sure they made a deal happen! Go to this dealer! The car I got is perfect! No issues and low low miles! It’s absolutely perfect and I couldn’t have ask | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Kim Burrell
    Excellent service and communication from Marcos. He was very attentive and stuck with every detail that I requested in a vehicle. There was absolutely no pressure to make a purchase outside of what I asked for. Not only did Marcos go above and beyond to help with the vehicle itself but, also with what I was able to go with into fin | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★★ Destiny Jackson
    “Exceptional service! The salesperson was knowledgeable, patient, and genuinely cared about meeting my needs. He explained every detail clearly, answered all my questions, and made the entire car-buying process stress-free. Their professionalism and dedication to ensuring I left happy were truly outstanding. Highly recommend!” | Read Full Review
    1/7/2025 12:00:00 AM | DealerRater
  • ★★★★ kimburrell82
    Excellent service and communication from Marcos. He was very attentive and stuck with every detail that I requested in a vehicle. There was absolutely no pressure to make a purchase outside of what I asked for. Not only did Marcos go above and beyond to help with the vehicle itself but, also with what I was able to go with into finan | Read Full Review
    1/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Destiny Jackson
    Jason Beltran from hawk Jeep was amazing he had “exceptional service! He salesperson was knowledgeable, patient, and genuinely cared about meeting my needs. He explained every detail clearly, answered all my questions, and made the entire car-buying process stress-free. His professionalism and dedication to ensuring I left happy were | Read Full Review
    1/5/2025 12:00:00 AM | Google
  • ★★★★★ Yolanda Clark
    | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ FDEBARTOLO0
    EXCELLENT TOP NOTCH SERVICE ;HEATHER and CISCO PROVIDED ME WITH ALL OPTIONS AND INFORMATION TO MAKE THIS THE BEST PURCHAING EXPERIENCE EVER | Read Full Review
    1/2/2025 12:00:00 AM | DealerRater
  • ★★★★ Kathleen Kosmala
    Repair was completed. When I pay $1,800 for repairs, I expect my car to be cleaned at pick up. | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★ Shana Luckett
    Beware of this dealership! Bought a truck in July 2024, by November 2024 it needed a new engine! ?? | Read Full Review
    1/2/2025 12:00:00 AM | Google
  • ★★★★★ Roberto Tenorio
    Horacio is so outgoing! Makes the car buying experience so comfortable! | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Tenorio
    Thank you to Horacio Vega, my salesperson, who helped me commit to a new car for the upcoming new year! Give the guy a raise. | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Tenorio
    Thank you Vega for being a great help and getting me into a new car before the year ended!! 10/10 recommend | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Lidia Desiree Flores-Yaber
    Wonderful and speedy service by Horacio, thank you so much for all the help! | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Rogelio De La Vega-Verde
    Horacio was very professional, answered all my questions and left me without a doubt that he is the salesman I'm going to get my car with. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ It's Lit
    hawk and it’s team did an exceptional job and thank you to Vega for helping through the whole process | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Luis Garcia
    Thank you Horacio for being a great help and getting me a good deal | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★ Berni
    Details already posted. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Lee
    Horacio " Vega" Delavega took care of me to earn my business. Come prepared and do your research to know what is a fair price and payment plan. Then go see Vega. | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ Connor Dale
    | Read Full Review
    12/29/2024 12:00:00 AM | Google
  • ★★★★★ tvpinballs
    I would recommend Hawk Chrysler and Carlos the sales person everyday. Great experience! Vehicle was more then described. | Read Full Review
    12/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Guilliams
    Very disappointing experience after working with the dealership for 3 days (waiting on them). Reached an agreement on a vehicle today and was in the process of booking my flight to take delivery when the General Sales Manager Micah (not just a sales rep) that I had been working with called to tell me the vehicle sold before he could | Read Full Review
    12/27/2024 12:00:00 AM | Google
  • ★★★★★ Christina Sarno
    After explaining my complex situation in both text and several phone calls, and after visiting a jeep dealer 10 minutes from home which could not make anything happen, your lovely internet sales people flat out lied to me. They had me drive an hour and 10 minutes there and then an hour and 35 minutes home in the snow just to be told | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ cmichelle0308
    After explaining my complex situation in both text and several phone calls, and after visiting a jeep dealer 10 minutes from home which could not make anything happen, your lovely internet sales people flat out lied to me. They had me drive an hour and 10 minutes there and then an hour and 35 minutes home in the snow just to be told | Read Full Review
    12/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carol Karnitsky
    Jason Beltran is a perfect representative of the dealership. Knowlegable and accommodating. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★★ Leonard Andrews
    | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Anthony DeBartolo
    Totally awesome experience super service from Heather the sales manager | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ bernersplus
    They make purchasing a car easy and without any pressure. Highly recommend them to anyone interested in purchasing a car. | Read Full Review
    12/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Back
    My Wife bought a used Dodge Minivan many years ago from Hawk Dealership and I started going to Hawk to service my Dodge Minivan and had several Service Advisors until one day Ann Marie Sedlacek started working with me, she is the best Service Advisor at Hawk and I always request and wait for her. Rob Back Elmwood Park | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★ Todd Marcotte
    Scammed and tricked by the service department. Had my Jeep Wrangler in for service a few months ago. Advisor called with a price quote which I agreed on over the phone. When I picked up the Jeep, the price had doubled from my quote over the phone. I spoke to the service manager, Dennis, and he said he would look into the situation | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Hill
    Had the truck I wanted at a great price! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Sierra Brown
    | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Helen Evans
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    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Lucriuso
    Excellent selection of vehicles , e. Excellent sales staff and service , the best dodge dealership in the Chicagoland area | Read Full Review
    12/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Edrivera76
    Horacio answered all of my questions,was very attentive. It was a great experience. Great service. | Read Full Review
    12/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ cydney.turner
    Excellent service from start to finish. Our salesman Horacio and Steve in finance were extremely helpful in getting my son into the car that he wanted. I highly recommend this dealership! | Read Full Review
    12/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leonardo Valdez
    The process was easy and simple! The people from there are amazing! Working hard to get you in a better deal | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ C T
    Excellent service from the time we walked in until we drove off the lot. Everyone was so welcoming and friendly. Our salesman Horacio and the finance manager Steve were extremely helpful in getting my son into the car that he wanted. Surprisingly we got in and out in a reasonable amount of time without any hassle. I HIGHLY RECOMMEND | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Roberta Haas
    Took my 2018 Challenger here to figure out what the issues were. I've had this car at other dealers and NONE of them would help me. They came up with solutions and the car is great again. Thank you Brandon for listening to me and helping. | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Edrivera76
    Horatio answered all of my questions and was very helpful. He made the experience very easy | Read Full Review
    12/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ T. Cook- Phillips
    I was referred to this dealership by one of my clients since I voiced my frustration about another dealership that I was currently utilizing for service. This location is almost an hour drive from my location but I didn't care, especially if I would receive top notch customer service. First, I called to see if I could get an oil chan | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Yasmin Zamora
    Best experience I ever had! Horacio was very patient and helped us! Shoutout to Steve as well!! | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Kempa
    We've been having numerous issues since August with our 2021Jeep Grand Cherokee L. Thanks to Javier and Brandon in the service dept. for helping us navigate the situation and keeping us informed on the repairs and time-line. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ wally esquire
    Needed to buy a new car and thought about a Jeep.Vega and Hamzeh both helped me during my 2 visits.Both of them were as Professional and Genuine as it gets. We all hear stories about slimy car salesmen and those that do anything to get a sale, but not these 2 Men.They were real and very honest about my situation and didn't treat me l | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Molly Ryan
    Leo in the parts department is always so helpful! He answers all my questions and is so courteous. I really feel like he is the only one working here, though, because he's the only one who answers whenever i call. Thank you!! | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Lynae Greenfield
    Carlos was super super helpful and did an excellent job. Frank was also awesome totally recommend to anyone who is looking for a new vehicle. Thank you Carlos and Frank. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Paul Naujokas
    Manny was very patient and helpful as I looked for the car that was right for me and my family. I would definitely work with him again . | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Carosalazar1983
    Excelente servicio, nos encantó la agilidad y la ayuda que nos prestaron muchas gracias Manny | Read Full Review
    12/11/2024 12:00:00 AM | DealerRater
  • ★★★★ Brian Dove
    The quality of work was acceptable, but the Service Department did not honor the appointment time and a repair that should have been completed in less than an hour ended up taking almost three hours. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Kate Philbin
    I worked with Marcos to make my purchase and he made this such a simple process and highly recommend him. Steve worked with me on financing and made the process simple and quick. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Rocio Carrasco
    Excelente servicio | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Solmaz M
    Great dealership, and Justin Eick was fantastic to work with—made everything easy and smooth! Highly recommend! | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★ Badrutin
    This is a large dealership, which has a large territory. But it does not have a car unloading area. The employees suggest unloading cars directly on the roadway. This is very dangerous and creates an emergency situation. | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Tony Garcia
    Great buying experience. See salesman Horacio Vega for excellent customer service! He was able to work with me and got me in and out of the dealership in a timely fashion. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Berni
    This is the dealership that maintains my car. Today, they took care of putting air in all 4 of my tires expeditiously. I was quite pleased. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★ Badrutin
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    12/6/2024 12:00:00 AM | Google
  • ★★★★ AJ Altheimer
    In the past I have received amazing service from Hawk Jeep. 5 star experiences for sure. Maybe it is unfair of me to give 1 star but we live in a “What have you done for me lately” world and that would be a big fat 0! I can’t even get in for a simple oil change. Only in the Upside Down, The Neighborhood of Make Believe, Fantasyland | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ djknudson
    We received fantastic service at Hawk Chrysler! They were courteous and professional. This will be the only dealer service department we will go to in the future! | Read Full Review
    12/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marco Fernandez
    I recently bought my new grand Cherokee with sisco rangel and I was completely impressed with their professionalism and customer service.The ambiance here is always inviting and comfortable. This is my go to place for any new upgrades I tell ya, the best in town. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ mario ruiz
    Great customer service. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Sal Termini
    Great service! Love the new truck! Go see Jesus and Justin!! Great guys! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Kummer
    | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Bowman - Rice
    We reside in Fl. My husband and I have been here since March with his job at the Brookfield Zoo... we decided just go look around the local Dodge Dealership I had been in the market for a truck. Ihave to tell you I have purchased all my vehicles from a local family friend in Orlando and they had since sold out so I had to look elsew | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Flowers71
    Hi, every time I visit the dealership Hauck I’m always greeted. I feel welcome and appreciate it and Jason today was just excellent. He worked with me. Asked me if I needed anything and had a nice conversation. His patience were wonderful. | Read Full Review
    12/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scofield Anchor
    Everyone was friendly including our dealer horacio. Made everything super easy and simple. Thank you | Read Full Review
    12/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ mamabrown1956
    Oh my God, What a Blessing, Gary is definitely a Blessing of Blessing sent from Heaven. If your life is out of sorts and you need that encouragement, the wisdom and guidance, Gary is the one to steer you in the right direction, When I tell you I felt like throwing the towel in, Sisco introduced me to his finance manager that put me i | Read Full Review
    11/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lucriuso Parker
    Superb service | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ thomas Mcgowan
    Enrique was really great and helpful it was an overall great and welcoming experience | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ kevin schramer
    | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★ Maurice Hope
    4 stars! | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★ Quaineta Parks
    So went to the dealership to get a oil change. I checked in the guy said about p hours, I was there over 2 and a 1/2 hours and they still had not work on my vehicle , checked with them to see how long it would be. They stated to me that I had one car in front of me, this is the worst service I ever had in my life to have to sit | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Jayy
    Would 100% recommend Cisco Rangel to all of my friends and family. Thank you Cisco, look forward to working with you in the future. | Read Full Review
    11/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sonia Juarez
    Highly recommend this place. Our experience here was excellent. Also want to give a huge thank you to Cisco Rangel who helped us through the whole process! Super friendly and knowledgeable. He gave us plenty of options but also knew exactly what we wanted. If we had any questions he is quick to get a response. Very happy with our pur | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Micah Rice
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ devlon randle
    | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★ Aldona greenAldonaGreen
    Went in because of a light on my dashboard. I needed a thermostat. Luckily they had one available. Sat in the clean & warm waiting room. They even offered me water. The TV was on & it didn’t seem long at all before I was ready to go. Very grateful it all went smoothly. | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Davison
    Thank you Vega and the whole hawk team for getting me a great deal on my new car | Read Full Review
    11/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Krastio Lilov
    Services completed on schedule. Pleasantries interaction with with the staff. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Wells
    Mechanics took care of a side sliding door problem. Kuddos to Brandon as a great problem-solving skilled team member. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Enya Qing
    I tried them for the first time last year and it went very well. So I went there again and once again was very pleased with their survive quality and speed! Thank you! Totally recommend! | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Telly Sinigaglia
    The best in Forest Park / Berwyn! | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Walker
    It was great dealing with Enrique Herrera he never denied any service I wanted he checked with his staff and got the Deal Done.???? | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★ Nelson Perez
    Wanted to know what was going on with my jeep..was quoted a price of 560 to look at the car..which I accepted.. after getting a quote of over 5000 to fix car I declined... Then I was told it would be another 560 to put car together!?!? A TOTAL OF OVER 1000 JUST TO LOOK AT MY CAR??!? A TOTAL RIPOFF!!!! | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Jorge Vargas
    Great experience with Jason and Jim highly recommend would keep doing business with them | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Pat Sheppard
    Service Above and beyond...... | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Michael Bryant
    The service team were excellent. They kept me up to date and had my vehicle running the very next day. | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Custodio.aisha1525
    I would 100% recommend Cisco Rangel to all of my friends and family. He handled my entire approval process while I worked from home and had me in and out of the dealership with my brand new 2024 Jeep Cherokee! Thank you Cisco, look forward to working with you in the future. | Read Full Review
    11/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tony.williams.1303
    Marcos was a true gentleman and was able to answer all of our questions. We wound up feeling good about the purchase experience. | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jenny Parker
    Enrique was great to work with from to start! He listened to our needs, went to bat for us for price. He was very helpful throughout the process. Honest and straight forward, we didn't feel like we were being lied to. We have been looking for a car for some time now for my son and he made it an easy process. Only downfall was we wer | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★ lenny s
    We had a great experience at Hawk. Hamzeh was very helpful and knowledgeable. Thanks Hawk Jeep and Hamzeh. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★ Elizabeth Kraus
    I have had nothing but issues with this dealership since purchasing my car back in 2021. I love my car but anytime I have to deal with them it’s always horrible. It started when I was promised new all weather floor mats with my purchase. I was told the day I took my car home that they didn’t have any in stock but they would call me | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Ish Velaz
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Cynthia & Nathanael Casimir
    Hamzeh and the finance manager at Hawk did a fantastic job finding the right vehicle for me at a great rate that suited my needs. I was so pleased with my experience that I told Hamzeh, “You’re now my new car guy.” Thank you for all your help! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Ismaelvelazquez504
    They're very professional. Took their time answering any questions I had. Service was fast. | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adrian Fedan
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ D C
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ carrtrenton
    1. Attentive 2. Empathetic 3. Professional 4. Responsive 5. Courteous 6. Patient 7. Proactive 8. Knowledgeable 9. Friendly 10. Respectful 11. Consistent 12. Efficient 13. Reliable 14. Genuine 15. Solution-oriented | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer
    Marcos such a good helper , he gave us good deals , 10 of 10 good person | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lauren Stafford
    Phenomenal experience! Everyone was very nice and the process went very smoothly. Definitely don’t hesitate to get your car here! | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Nate
    I had a great overall experience at Hawk dealership. Franisco R & Steve K helped me through the process from start to finish. I would definitely recommend this place to a friend or family member. | Read Full Review
    11/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Albert ridgeway
    Extremely pleased with Hawk and the Salesman Carlos!! I would recommend them!! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Aisha Custodio
    I would 100% recommend Francisco Rangel, he handled my approval process while I worked at home and had me in and out of the dealership with my brand new 2024 Jeep Cherokee. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Mike Pokorny
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Dean
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Karen Brown
    My experience with Hawk dealership was great. My salesman Manny Celis was very helpful and patient with me . He explained and answered all questions that I asked. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Molina.marcus
    Thank you to Hawk for helping me get into my brand new Ram 1500. The car is beautiful and more than what I expected. A special thanks to Francisco for helping me through the whole process and helping me into my first pickup truck. It’s like he knew exactly what i wanted. | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marcus Molina
    Thank you to Hawk for helping me get into my brand new Ram 1500. The car is beautiful and more than what I expected. A special thanks to Francisco for helping me through the whole process and helping me into my first pickup truck. It’s like he knew exactly what i wanted. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ keltecplr
    Only took about one and a half hours when I found the jeep all the staff was friendly I loved the experience | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Will Lamb
    Horacio Vega did a phenomenal job, he was extremely responsive and went above and beyond in the sale. I purchased the vehicle from out of state and flew in to pick up. He picked me up from the airport and had all the paperwork ready to go so I can leave the dealership promptly with the vehicle. Great service! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Rose Jones-Tserendash
    The Hawk , Dodge ,Chrysler dealership they are some wonderful staffs that work there …if you want it you get it .. dealing with “Hawk and Dodge, Chrysler dealership “ A great place for shopping for vehicles , they will make you have a wonderful day. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ brown0217
    Hawk dealership is a great place if you're looking to purchase an vehicle. I was able to trade in my 2014 jeep and purchased an 2024 compass. The salesman Manny was very helpful and patient with me | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patricia Ford
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Brianna Blackburn
    The customer service that I received from Justin Eick was amazing . He made sure I was going to leave with the car I wanted with a very low down payment ! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★ Inkgang Media Llc.
    Been dealing with this dealership for years always been good business until recent…had my car serviced then I go pick it up now malfunction from under my hood so they tell me to go back and get the rental on them I look up today and rental company tried to charge me for dealership mishap which they told rental company it was on them | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Fitzpatric
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Karen Garcia
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Beatriz Ramirez
    Great customer service the unprofessionally fast And answered all my questions. I really recommend this person. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Davidlanda
    Hawk takes the time to explain the issue and let you know up front the costs will be. I also like that they can get you a car rental if your car will be kept for more than a day | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Lemons
    Good job | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Mon R
    I had a good car sale’s men he didnt pressure me to buy anything was only being helpful | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ DeJon Mitchell
    Justin and Heather did a great taking care of me and getting me the car I needed! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ jackfio
    General manager never got back to me once I addressed a concern with him. I emailed him twice and called him once with no response. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★ jake osubucks
    Despite having never heard of this place, I received FIFTEEN mail solicitations in the span of seven months from them. Phoned and asked for it to stop - it didn't stop. Sent a cease and desist - it didn't stop. Why was I harassed when customers are asking for attention and leaving one star reviews? | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Daniel.carrasco95
    Great salesman made the process super easy. Explained everything thoroughly and made sure we left happy. | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Theresa Eldridge
    My purchase experience with Hawk was absolutely EFFORTLESS!! Justin was my salesman and he went above and beyond to accommodate all my needs which was, to do the least amount of work at the dealership as possible. He did all the work and my car was delivered. COMPLETE SUCCESS! His honesty and down to earth personality made it easy pu | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Beatrice Daviston
    I took my vehicle for an oil change, while there I asked the service representative to please put air in my front right passenger tire. Upon receiving my vehicle after oil change I was informed by the service representative that my tire could not be repaired due to it had a hole in the side wall. After being told this I was allowed | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★ Queen Pharaoh
    I brought a 2022 jeep compass brand new! It is a freaking headache this truck stalls when I am stopped at a red light the emergency brake light come on I have to then throw the shift into Park turn the truck off then start it back up then it goes. THIS IS EXTREMELY DANGEROUS AND SCARY AS MY KIDS AND I ARE SCARED WE WILL BE REAR ENDED | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Liz Lemons
    We are satisfied with the work done at this dealership. I didn’t have to wait long for my oil change to be completed | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bellota1970
    I took my jeep for an oil change, they took care of it in less than an hour. They told me it was going to be an hour to an hour and a half wait. And it was done in less than an hour. Definitely taking my jeep there again. Thanks hawk chrysler dodge jeep ram. Keep up the great service! | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Deejay Mixx
    Went for service and was taken great care of by your team from your Advisor Brandon, Service Manager and counter staff! Great group! Highly recommend. Service Advisor Brandon is always on top of ensuring vehicle is repaired and back to me in an appropriate amount of time. Well go back and always trust HAWK | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ blue's Woodfin
    Annmarie and Ron are a blessing. I am so lucky to have them both taking care of me. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Ron Ritter
    Annmarie and service department very good at what they do Answer all questions and very nice and sociable | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Linda Hardy
    I had a great experience with my service advisor Adrian Diaz Carrera. Thank you for servicing me | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ Carla Jimenez
    If I could give a 0 star I would. This place is horrible. Traded in my car they never paid off my old loan. Still dealing with them. Can't even get updates from them at all on what's going on. I don't mind that there is a problem but I do mind not being updated on status for a whole week. We've also called multiple times and th | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ Brian Marquez
    First and foremost, I bought my car brand new at this dealership. There was an electrical issue with my car and it took them 5 months for me to get my car back repaired. The staff backordered parts that had months of lead time. They replaced whatever they "thought" was the issue, and gave back my car the same way I brought it to them | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Carrasco
    Great experience every time at this dealership. Staff is awesome! | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Djmixx649MF
    My Service Advisor was on top of his game wish making sure I was able to get my vehicle repaired in a timely fashion. Definitely will continue utilizing Hawk for all my vehicle repair needs. Thank you Brandon and staff, you guys are great to work with. I definitely trust coming to Hawk! Would recommend them hands down. | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★ yippy dippy
    Here is how my car purchase of a Dodge Charger went. I wanted to clarify the price BEFORE I filled out a credit application and had my credit run. I was mislead so that AFTER the credit pull they could slap on $2k in additional charges. I'll be reaching out to Dodge and the Illinois AGs office directly to address my concerns. ME: "O | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Tulio Lopez
    Gracias Horacio y Heather por assister en darme un buen trato en mi Nueva sierra 1500 | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★ yippy dippy
    Here is how my car purchase went. I wanted to clarify the price BEFORE I filled out a credit application and had my credit run. ME: "Okay before I do that I need to ask are there any unmentioned charges, or is that price the price? There is $2687 in taxes/fees which I understand might not be exact, but are we missing anything else? | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ danniesoto
    It was a great experience, I purchased my first car here back in 2020 and the team here treated me like family throughout the whole process. Thanks to Horacio he was amazing throughout this sale, he kept in contact with me the whole way was patient and professional he just made a lifetime customer. | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ telopez2021
    Thank you Horacio and Heather for the great deal on my new sierra 1500 will definitely come back again | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ ualemp3239
    Mr Manny Celia a respectful man he help us a lot keep up the good work Manny.The only thing I was not satisfy is the Manger I do not like the way he treated me. I do not know if he knows his job but anyway Manny is there to help us thanks Manny good job Next if ever I purchase a car I hope You are the Manager | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jr Quez
    I've bought and leased a lot of cars and I have to admit, Hawk in Forest Park is probably the best experience I've had when coming to customer service and working with you. Horacio and Heather were completely helpful and outgoing. Wish more people like these worked at dealership. Definitely plan on continuing doing business with th | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ ??????
    ??????? ?????. ?????????? ??????. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Michael Werch
    Good price on the car I was interested in, Vega did a great job working out the details, and the Finanace manager was also a gem, he did some work on the back end of things to get me a lower interest rate which was awesome. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Vitaly.svoboda
    Great atmosphere. Large selection of cars. The seller Lukasz understands the needs of customers well. I recommend it to all. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ ??????
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ keith Steiskal
    Lukasz and the rest of the Hawk team gave me the best deal in the country on my dream car. Thank you! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Rodriguez
    Good people! Frank and Jason were very helpful with the process! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ ricky.quality
    Sisco helped me get into a Jeep Patriot 2017 a few years ago , he gave me a sweet deal . Didn’t think I’d end up with a new car but he made it happen! | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★ Dalmanic Simmons
    Horrible experience!!! I purchased a 2021 Nissan Kicks from this dealer and have had nothing but problems with the car. I discovered that not only was the car being used before being sold to me, there has been no service to the vehicle and now, less than a year after purchasing the car I have to put money into it for things that shou | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Tim Bailey
    This was by far my best experience ever at a dealership. Everyone was great, especially my sales consultant Jason Beltran. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Shane Ellis
    | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Navarro
    Francisco and heather were a huge help and strived to get me in a newer more reliable car. Much appreciated. Definitely shopping here again in the future. | Read Full Review
    10/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Allen Carmack
    Greatly appreciated Carlos taking the time to deliver my vehicle. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Chunk King
    Thank you so much to Justin and heather I love my new 2024 you both were amazing to work with. My family love the truck | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ #IAMDEWSKI ME
    THE DUO WE AINT KNOW WE NEED, JUSTIN AND HEATHER, JUSTIN GET THE CAR YOU WANT, AND HEATHER TAKE CARE THE PAPERWORK, REMIND ME OF A YOUNG KOBE AND SHAQ GOT US IN A 2024 Grand Cherokee Laredo 0 miles they went the extra miles and the finance office was amazing, they welcoming, funny, genuine, and no bs they get to the point 5 star serv | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Shamarr Scott
    Did amazing job got me A new car with 20 miles on it had Great customer service treating me like family I will be back for my next car Vega and Dana made me feel at home jesus gave me all season floor mats for my new car and frank got me low payment it was truly, a good team effort, and I’m so satisfied | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Wojcik
    Enrigue answered all my questions with ease and was extremely helpful. He even drove my old car home for me. Great customer service and purchase was super easy! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Kamesha
    Great staff. Took really good care of me. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Samuel Castellanos
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Gary Michicich
    Had my SUV in for an oil change and inspection. Above and beyond service from Brandon to ensure my car got in safely. Additionally they noticed a couple others routine things to keep it running smoothly. So, I’ll definitely be back and highly recommend working with Brandon & his team there! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Eurythion Centaurus (Saggitarius Rex)
    needed an oil change for my 2020 Ram pickup. I met with Viridianna and she had the guys change my oil and replace my air filters. Hawk gets it done. Thank you Viridianna | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ oscar contreras
    I recently purchased a 2024 Jeep Wrangler Rubicon and the experience was nothing short of exceptional! The team went above and beyond to make sure everything was perfect, even staying late into the evening to get the deal done. Their dedication and commitment to customer service were evident throughout the entire process. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Maria Villalobos
    Gracias Horacio por el trato que los dio voy a recommendar a todos mis amigos y familiares | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Guillermina Chacon
    Work with Jenna in service. So helpful ?? thanks | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Fabian Contreras
    Manny Celis provided exceptional service when my brother and I purchased two jeeps. From the start, he was attentive, friendly, and professional. He took the time to understand both of our needs and made sure we were comfortable with every step of the process. Manny's knowledge and honesty made the experience stress-free, and we nev | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Kisha
    I had a great experience at this location. Vega provided excellent customer service. He was attentive, kind, and knowledgeable. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Weir
    Sharp deals where the sales team knows what they are talking about on these high tech 4WD trucks today. While anyone can help you out, I suggest that you ask for Ted as he can demonstrate slippery slope and surface as well as other features that automatically improve the overall performance of these trucks. And best of all, the de | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ fabcontreras0311
    Manny Celis provided exceptional service when my brother and I purchased two jeep wrangler. From the start, he was attentive, friendly, and professional. He took the time to understand both of our needs and made sure we were comfortable with every step of the process. Manny's knowledge and honesty made the experience stress-free, and | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sam DiMaggio
    Lukasz is a top tier salesman, very friendly and knowledgeable. Goes out of his way to help you through the process! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Juan Gomez
    Jason, I wanted to take a moment to thank you for all your help throughout my car buying experience. Your attention to detail, professionalism, and exceptional service made the entire process smooth and enjoyable. I truly appreciate everything you did to ensure I found the right car, and I’m thrilled with my purchase! Thanks again | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Miguel Monterrubio
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Sam J
    Thank you Hawk CDJ and Vega. They made the process super easy and got me into a vehicle | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Tauran Bowen
    Went hot water and hell to help me. Thanks a million Gary and Cisco. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lee
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★ Staussmouse
    I write this review after being told several times I would receive a check for $300 to compensate me for part of the deal we made that did not materialize. Francisco "Cisco" Rangel was the salesman. It has been over a month and still no compensation which was promised. This is a synopsis of my experience with Hawk Chrysler: I located | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Happy Chevy Customer
    Lukasz was incredibly patient and helpful throughout. He never pushed but rather was knowledgeable and helped make the decision easy. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ James Anderson
    | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ John Jaber
    My salesman was friendly and courteous not pushy at all. Got exactly what I wanted at a great price | Read Full Review
    9/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Howard Willingham
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ eduardo urbina
    The team at Hawk was very helpful during my visit. Justin did a great job helping me with my trade in and getting me into a new truck. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Jesus Rodriguez
    After going to other dealerships and having to take long drives, only to find out that the price they have online is only if you finance through the dealership, even after I specifically asked that if the discount was through financing and was told it's discounts. I emailed Hawk Chrysler about a Jeep that we lived and asked for a out | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Mxmbles
    AMAZING SALES TEAM! Called day before about a charger R/T 2023 , arrived next day was in and out. Fastest sale !! Great Team! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Runninghoey
    My wife and I drove to Chicago from Madison to Hawk Chrysler to check out a Pacifica we saw online. HORACIO met us when we arrived. They had the van pulled up and the ready for us to take out for a drive. We enjoyed meeting with Horacio and he made our purchase painless. I recommend Horacio and Hawk Chrysler! | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Karla
    Lukas was the best to work with, very informative and professional. we had a horrible experience at Marino Dodge but at Hawk it was different will definitely buy from them again and refer friends and family. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Mark Malinowski
    My experience was quick, they had the exact vehicle I wanted for a great price. My sales rep Manny was the best. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Tommy Newman
    Great experience at a dealership… first time in my life | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★ Aki Mir
    Sales Manager, Erick, Matt, sanfrisico no one helped ran my credit file multiple times back and forth calling no response. Awfull experience. It was wasteful dealership no helping nothing this guyz doesn't care about u as a customer they just prolong as u are a peice of paper. I was told I was approved and no response I waited back a | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★ Angel D
    Will be filing a formal complaint to corporate regarding phony sales practices and customer relations. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★ Salvador A
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★ Jose Diaz
    Racially profiled as I was told I’m not allowed to drive a car prior to purchasing it. Also insulted by the manager as to whether or not I can afford the vehicle. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ carolkraft24
    We worked with Carlos Perez. He was very informative and easy to work with! We would certainly work with him again and refer any friends looking for a new car. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★ Jeremy Dutch
    This place will scam you! Keep in mind that fraud perpetrated against your warranty company, is also fraud against you. The first time I brought my vehicle over here, was because the belt snapped nearby. Hawk's confirmed that the alternator caused the belt to break, and quoted around $2,000 to replace the alternator and belt. I foun | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★ gary van heest
    I strongly do not recommend purchasing a car from Hawk. We purchased a Prius from this dealership. when we took it in to Toyota for an oil change, they informed us that the previous owner did not complete standard maintenance that could void the warranty. The dealer did not inform us, Toyota also informed us the the brakes were compl | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Julie Ti
    Outstanding service! Was in from out of town and had vehicle issues. Joe and his incredible staff took my vehicle in and quickly detected the issue and fixed it perfectly! Everyone I interacted with was kind and professional. Big thanks to Ron who took the time to speak to me directly to hear what occurred before he began working on | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ kusher629
    Cisco was really great. Came in at the bottom of the ninth and made the deal happen. 10/10!! | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian
    Thanks so much again for your help with the purchase of my new vehicle. Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. Keep up the good work! | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kim Usher
    The team here is great. Had an unforeseen transition with my 1st sales person. Cisco made sure I got everything that was agreed upon during my first visit. They also made it quick. One thing I hate is being in a dealership all day. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ tatsullivan
    Jason and Steve were friendly, helpful and knowledgeable. It was a good experience. Love my new car! | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★ Sam A
    I wish I can leave zero stars for this dealer. I am leasing a Ram from this dealer which I have an agreement with them for 3 free oil changes. I had one done a while back but when I went in a few days ago they told me I had to pay. When you agree with them on something, it’s not the same as what’s on paper. I had a problem with my tr | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Beauty of Jasmine
    Me and boyfriend has been going to dealerships trying to figure out which one suits us. What stood out the most is out of all the dealerships Hamzeh came outside and helped us and made sure we was good also got us in a new jeep that is 2024 . Thank you so much i love my vehicle!!!! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Sean Boston
    Hawk Chrysler Jeep provided excellent service on my Wrangler, and Ann Marie demonstrates exceptional vehicle status communication every time. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Steber1970
    Nothing but wonderful service from everyone at this dealership manny and heather are awesome people to work with on your car purchase | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ kristine starzyk
    Jason & Steve were amazing at helping us with our new Jeep! Took the time to answer all of our questions. Highly recommend them and Hawk! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ savannah smith
    Paul and Ariel were the BEST! I could not have asked for a more seamless car buying experience. No hidden tricks and gimmicks, honest from start to finish, and more than fair pricing. The added labor day savings as well as gas card for my ride to the dealership- this was the easiest car buying experience i’ve ever had. From test driv | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ James
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ casey
    My salesman was Hamzeh, amazing friendly and quick ! Hope to do more buisness in the future | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Penola
    I had an amazing experience. Everyone was nice! They were not pushy, and they wanted to ensure I was happy & comfortable with my purchase. I really appreciate the not being pushy part, but they still knew how to “sell” me on the vehicle. | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ trulyaslim
    Jason was AWESOME. After coming to the litvforca gas saver, I don't have the BEST credit BIT I now have a 2024 Jeep. THANK YOU | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jerry Bean
    Nobody should have to wait 1-3 hours to get an oil changes. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Alec Gaffin
    Justin was not a pushy salesman and was very knowledgeable. I would buy all my future Dodge vehicles from Hawk CJD | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Sandra H
    Had amazing experience with great staff. Found exactly what I was looking for and was helped right away. Thanks | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kati DeGutes
    Had a great experience at the dealership. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Humberto Mendoza
    Carlos Perez worked with me on my car purchase> He was very informative and professional. I am very happy with my purchase | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Heidi B
    | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Michael Francis
    Advisor Brandon has great customer service and provides prompt assistance which makes it an easy process to have my vehicle serviced. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Paula Renee
    I had the best experience with this dealership. They work well with all credit levels! The loan officer Paul was awesome. I was pre approved b4 coming to alleviate the long wait. The loan Manager Gary offered the same superb service. They both were professional, patience and knowledgeable. I truly love my new car | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ bmvnv68
    I had a great experience while purchasing a new Durango.Jason was a super salesman He explained the workings of the Durango to get me familiarized with operation of controls and buttons.Frank the finance person made sure I was happy with contract .All in all, it is a place that will work with you To make sure you are a happy purchase | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Lewis
    Miguel was so amazing, understanding and helping. Even though I was a very picky customer, he ensured I stayed calm and didn't make a choice out of frustration. Thank you so much Miguel. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★ Samari Boix
    Brought in my Jeep Wrangler due to electrical issues. One of the times that my jeep was in their lot, we called and asked for an estimate on how long it would take to get the jeep fixed since we hadn’t received a call with an update. They told us our jeep was not there. This means 1. They hadn’t touched my Jeep to fix it and 2. They | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ R. J. McMahon
    Pulled up for an oil change - done without an appointment, very timely and complete! My go-to for service for my Jeep Wrangler. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ bmvnv68
    Everyone that i worked with was super., I would like to thank Jason for doing a super sale | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adriana Robles
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Jenkins
    Heather and the entire sakes team at hawk | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Atef Said
    The place is wonderful, I have worked with Hamzeh to get my Jeep. He was extremely helpful. The entire team I have helped me in the process was wonderful. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Stoch
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Elissia Paniagua
    Brandon is great, always helpful and so accommodating! Makes every experience as delightful | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Atziry Reyes
    V has been amazing with my case. she’s very informative, professional, and overall can tell she loves what she does. Give this girl a raise lol. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Reyes
    Brandon at Hawk was absolutely fantastic! He made the entire car service process so smooth and stress-free. His expertise and friendly demeanor put me at ease from the moment I walked in. I’m so grateful for his help and would highly recommend him to anyone in need of car service. Definately get your next car at Hawk in Forest Park! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Sylvia Robinson
    My experience was great &Sisqo did a great job with providing as much details as possible when it came to the car i wanted! I highly recommend this dealership!! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Deanna Whiting
    Everything went very smoothly this was a smooth process. Lukasz was very helpful and made sure he explained everything to me. As this was my first time he made the experience so easy for me. Steve was also very nice when I went into his office. Overall the experience was extremely pleasant and smooth | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Torreybirge
    Very helpful and nice. Would refer someone to purchase from them. I would go back. | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alberto Sanchez
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ ala shubbak
    The best dealership in the area | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Craig Senesac
    Went in looking at a jeep wrangler. Met with Jim and then Horacio and Steve. All of them were ready to answer any questions I had and got my payments where they needed to be. I was in and out in a few hours and it was the easiest buying experience I've had. I will definitely be going back in the future. 10/10 highly recommend. Don't | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Ron Panek
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Wite Gee
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Michael OToole
    Was wondering service very Polite in friendly. Customer service. I very recommend to get you car at this location. They go over ever detail and beyond. Are car dealer Hamzeh El Qawasmi worked with us to get wanted we are very pleased. He is very experienced,Polite and very professional. I highly recommend this car dearship. Michael | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Steber1970
    We had a wonderful time purchasing a vehicle with Manny took his time and everything definitely will go back for our next purchase | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael OToole
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Steve Bernal
    We worked with the salesman Manny. He was very helpful took his time unexplained everything to us didn’t leave anything unturned and the general manager. Heather was also very helpful. We will definitely refer friends and family to this dealership. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ ERICA SOLOMON
    Very customer oriented environment my sales guy was excellent from the time I walked until the very end he was very considerate with my what I initially wanted verses what I was approved for I intended on getting a certified pre owned vehicle and was able to walk out instead with a brand new one.. Thanks again to the entire team that | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Carla Hayes
    I just HAVE to shout out Justin!!! He was so kind from the moment he introduced himself. He was patient and walked me through the process and was very thorough and honest about everything and that’s rare, especially in my experiences with car salesmen. I would highly recommend anyone to work with him if you’re looking to purchase an | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Frederick Garner
    Lucas was our representative, he was very patient with some impatient people. He actually stayed on his bosses to get us the deal we could afford. And all this after I was at another dealership earlier that day refusing to bend. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Edingburg
    I have had nothing but good experiences with Hawk dealership. As opposed to my horrible experience with sherman dodge | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Eurythion Centaurus (Saggitarius Rex)
    went to %et a fast oil change fir wife's jeep Viridianna met us logged us in and kept us abreast on a timely manner the stays of the work got outta there in 2 hours great experience!!! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Demetra Mabrey
    Hey, I get the best service at Hawks | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Charles Romeo
    Jason Beltran salesman at Hawk Auto made the whole car buying experience fast, simple and painless. I highly recommend him for your next Dodge, Jeep or Chrysler purchase! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Taboada
    This place is amazing they did everything possible to get me what I wanted for what I wanted! Manny and Lucas were a great team! I can’t thank you two enough. You will not leave disappointed. It was a pleasure guys. I can’t forget Jesus though I didn’t get the pleasure of meeting did his part! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Bradjamin F.
    Very helpful people. did a great job meeting all the needs I asked for. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ jmorales
    Lukas the sales representative is extremely knowledgeable about the products he sales or offers, Heather the General Sales Manager listens and puts the best car and deal what's best for you. great team all around this will be my 3rd Car I purchase at this location because the service is great and they always take care with passion pr | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ garlandmel30
    They were knowledgeable of the vehicles, kind, patient and understood what I was looking for. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ hermz_gmez1990
    Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joshua Foster
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Ericka Townsend
    I am the type who hate shopping for a car because of the stress and dealing with car salesmans who are pushy and overbearing. I am a women and i know we can be taken advantage of. But hawk made me feel real comfortable I went by myself the sale rep name was fransisco and he was amazing got straight to the point even the guy who works | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Charles Scalfaro
    Lucas was a great help in my decision to purchase my vehicle. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★ Shana Knight
    Had an appointment with lukasz which he said I needed a co-signer due to me returning a vehicle 3years ago while in a lease but assured me that it wasn’t gonna be a problem as long as I had the same co-signer! These people ran my credit knowing they couldn’t do anything for me!!! So they tried to tell me it was a misunderstanding whi | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ David Smith
    I really recommend this Dealership guys let me tell you they help me and went beyond and above with my situation. I really recommend this Dealership if anyone in the need of a vehicle thanks, Paul and Richard the finance guy. I LOVE my new Nissan kick thanks guys!! | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ J Ross
    Our Salesman Manny is The Best Great Customer Service Great Hospitality Great Patience & we got the Job Done Under The Time Expected ???? 8/3/2024 | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Brown
    I loved it here!!! They were perfect ?? patient and friendly.. helped me find the truck I love | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Ike Ivey
    Today I actually went in for some service and Hamzeh took care of me and solved an issue I had right away. I came out with a jeep and great customer service. Hamzeh is your guy. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ garcia.ana0485
    Horacio, Jesus, Heather, and Frank are the best team! I have been a customer at Hawk for years, and they always go above and beyond for me, the customer care is like no other. Including the service department! I really appreciate their kind, friendly care during and post the sales. This team has my gratitude and guaranteed business f | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lester Sykes
    They were awesome my salesman was great he gave me a great deal | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Fernando Mora
    Manny was great, process was smooth, took all my opinions under consideration and acted quickly on them to make sure I was satisfied. His manager and whole team were super quick and open to helping me out. Over all, great experience! Highly Recommend Manny! Thanks for the experience! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ esterina_carbonara
    Dealership was great! Took very good care of us help us out with everything we needed or had questions about! | Read Full Review
    7/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dyane Searle
    | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Levonne Thompson
    The Reps were very helpful Enrique and Dom worked on making sure I was satisfied. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Noe Luz
    Thank you very much Manuel for your help us getting our new jeep grand Cherokee very good service Than you all you team for the services | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jahaira Colon
    Enrique is great sales man he did a very great and profesional job. Everyone is very nice and helpful. Thank you so much for my new Ram | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★ Landin Kramer
    Took my jeep here for a sensor issue. Took them a week and me having to call them every day for an “update” (usually that the mechanic wasn’t around) when they would actually pick up the phone. Charged me almost $700 in labor to plug a sensor back in. Called several times for an explanation of the cost and nobody has gotten back to m | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★ Queen Pharaoh
    The car sells personal will get over on u! They got me and I wouldn’t buy another vehicle from them they for sure aren’t good ppl and not to mention they have a couple law suits against them for incompetence in fixing someone vehicle and they got hurt. All they want is your $$$$$$ | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Stafford Echols
    Gabriel and Heather helped me get my new Ram 1500. I appreciate they’re helping me in my time of need and just walking through the door I felt like I been knowing them for years and this was our first encounter.Thank you ????both so much for helping me out and I’m going to recommend you to my friends and family thumbs up ???? | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Blanca Medina
    Excelente experiencia en la compra de un auto! Cero estrés! Trato amable! Muchas gracias Miguel por tu excelente servicio! … 100 recomendado!!! | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Jo S
    Enrique closed a great deal on a new GCL. He even traveled to Michigan to get me the one I wanted. ?? | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Michael Fluker
    i want to think ann marie the service manager at hawk this lady went far and beyond to help wih my vehicles brakes like five times and she correct the problem the firsyt time i met her the owner should very proud to have there i beem a loyal costomer for ten years and again thank ann marie and owner of hawk | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Charles Lindsey
    Great service in a timely manner top flight service I salute the entire team | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ petecaragher
    I scheduled an appointment for noon and was out by 3 with a new car. I traded in my jeep compass and upgraded to a Grand Cherokee. Service was friendly, organized, and answered all my questions. Manny, my salesman did a great job! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Pete Caragher
    I traded in my Jeep Compass and leased a Jeep Grand Cherokee. The whole process was very seamless. I scheduled an appointment for 12 and was out by 3. I arrived with good idea of I wanted based on their availability. I coordinated with Manny the salesman and everything was smooth sailing. Frank in Finance walked me through final cont | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Sanchez
    Love this dealership. Everything I come, they take care of me. Gabriel and Heather are amazing! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ brdnrrs
    Was willing to work with me and was very accommodating and professional. Would definitely refer someone to Hawks | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Manuel Solorzano
    | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Caprice Jackson
    I’ve worked with this dealership for the past 8 years and it is always a great experience. Great selection of cars and top tier customer service. Highly recommend ?? | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★ Luis Aguilar
    Worst service and extremely deceptive practices, I want to file a lawsuit and put all of it on social media so that people can see how awful this place is.. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★ adlfintech
    Worst service. Placed on hold for over an hour each time I called, got charged for god knows what since no one will tell me or give me a receipt .im actively looking for an attorney so I can file a lawsuit in small claims court. I felt I got scammed in the worst way. This place needs to be investigated | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wildrea2004
    The sale person was great, he answered all my questions, Manny provided excellent service. Explain every answer until he was I sure to understand the use and function. Very please the staff overall. | Read Full Review
    7/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kiyee
    Great Dealer Ship , Good and Fast Service I will recommend others to go there Fabulous !! | Read Full Review
    7/10/2024 12:00:00 AM | DealerRater
  • ★★★★ Liz Ascencio
    Overall service was good although system was down was told i would receive my receipt yet to receive it | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ John Vargas
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Tanesha Howard
    Miguel was my salesman, and he was great...Very attentive and listened to all my wants and needs in my vehicle....The process was easy and hassle free... Great experience!!! I will purchase from Hawk Chrysler Dodge Jeep in Forest Park, IL again. This was my 3rd vehicle from them. ?????? | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Tony Quinn
    Lucas was great to work with. Being in the Jeep family, and owning a gladiator I knew nothing about the compass. He walked through everything with me and my wife very thoroughly. He let us know all the ins and outs based on another car we were looking at. This is an interim car for my wife and then it will go to the kids and he was u | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ tasha myles
    My Experience with Francisco is a pleasant to meet and work with I have a 2018 jeep compass loving it and he been very nice and help me get into my Truck Thank yall so much glad to be part of the JEEP FAMILY | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Minko Lowe
    Francisco and Steve hooked me up lol!! Great guys and great place to do business with!! Would recommend! Thanks for the 2022 Jeep Grand Cherokee! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ claudia gomez
    Hamzeh el qawasmi. Was very patient very helpful friendly and professional. Very happy that we met you and thank you for helping us. Highly recommended | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Edeidra Jackson
    I recently purchased my 2022 Ford Edge here and I’m glad I did. Thank you Cisco Rangel for everything I’ll call you when I’m ready to make another purchase. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Jose Villanueva
    Carlos Perez and his Whole crew Did an amazing job. And I sure did walked out with what I was looking for thank you guys so much again | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Shanice Sardin
    Justin Was very firm and knowledgeable! He took his time to explain things and made me feel comfortable , something that no other car salesman has ever done! The best car salesman I have ever had. Heather was helpful as well! Thanks you guys! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Gerald Cholewa
    We needed to purchase a car quickly and Lukas was our salesman. He listened to what we wanted within our price range and we drove out of the dealership in less than 3 hours. I highly recommend working with Lukas. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Jose M
    This is my fourth vehicle purchase at Hawk and I always get the best service. Salesman walked up to me before I even walked in the door showed me all the different options until I found something I was happy with. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Megan Weinstock
    They made the car buying process so easy and quick! Thank you! | Read Full Review
    6/28/2024 12:00:00 AM | Google
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