Mon: 07:00 am - 06:00 pmTues: 07:00 am - 06:00 pmWed: 07:00 am - 06:00 pmThur: 07:00 am - 06:00 pmFri: 07:00 am - 06:00 pmSat: 07:00 am - 02:00 pmSun: Closed
General Service
Oil Changes
Tire Maintenance
Brake Service
Battery Service
Why should you visit a Mopar service center?
Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle,
we offer fast and professional service for nearly all makes and models.
Fast and convenient service
No appointment needed
Service for nearly all makes and models
Complimentary multi-point inspection
Tires and other services available
Coupons and Rebates for extra savings
Factory-trained, certified technicians
Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.
Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.
The lifeblood of your Vehicle
The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our
highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.
The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.
Friction Reduction
Heat Reduction
Engine Cleaning
Weather Tolerance
Rust and Corrosion Prevention
Improved Performance
How to Read your Tires
A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls,
you'll be better prepared to deal with the issues that arise when rubber meets road.
BRANDS WE CARRY
Goodyear
Dunlop
Kelly
Bridgestone®
Firestone
Michelin®
BFGoodrich
Uniroyal
Continental
General
Yokohama®
Pirelli®
Falken
Ohtsu
Hankook
KUMHO
Nexen
Toyo
Nitto
Stop on a Dime
Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about
them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.
Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.
Ultra-Quiet Braking
New Brake Hardware
Superior Braking Performance
Rigorously Tested
Stainless Steel Hardware
Lifetime Limited Warranty
How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance
from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them
checked out—early intervention can avoid costly repairs.
How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer
stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take
your vehicle in for regular maintenance.
What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the
point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.
How to Extend the Life of Your Battery
The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.
Clean Your Battery
Limit Heat Exposure
Avoid Short Trips
Clamp Your Batteries
Turn Off Extra Features
Test Your Battery
How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.
How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your
vehicle and the charger are off before connecting any cables.
How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your
display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.
About Zimmer Chrysler Dodge Jeep Ram
Zimmer Chrysler Dodge Jeep Ram is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs.
Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.
Dealer Conveniences
Shuttle Service Available
We Offer Rentals
Spanish Speaking
Free WiFi
We Have Early Bird Hours
We Offer Mopar Accessories
We Offer Mopar Performance Parts
Certified Technicians
Free Estimates
Call (859) 795-5042 today to schedule your next appointment.
Our technicians at Zimmer Chrysler Dodge Jeep Ram are ready to help you!
Zimmer Chrysler Dodge Jeep Ram is a BusinessLink Dealer!
Own a business? Become a BusinessLink member and enjoy
dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.
Membership is free, with no dues or fees, and benefits include:
Next Available Bay Service: Members are always first in line for maintenance and repair work
Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
Extended Service Hours: Longer hours mean your vehicle will be ready faster.
Call Zimmer Chrysler Dodge Jeep Ram today at (859) 795-5042 to learn more
Great service! Efficient, not overly aggressive with selling, informative about their fleet, and really personable staff throughout the entire purchase process. | Read Full Review
5/14/2025 12:00:00 AM | Google
★★★★★Ciara Hodapp
Very transparent and genuine people, did the best they could to work with us on getting a deal on a car we had been looking at, ask plenty of question they were straight to the point which is what we needed, evan was great to work with family ran business so they seem to be more considerate and transparent when it comes to finding wh | Read Full Review
Joey and the entire team worked to get the van we wanted at the price point that I wanted. Communication was fantastic and the process with seamless. I would recommend and do business with them again. | Read Full Review
Went to get my first car and I was almost swindled into a car I didnt want . While this was occurring the salesman was very condescending and had the nerve to say I had 0 credit while making it sound like I had no choice but to pick that car. | Read Full Review
5/7/2025 12:00:00 AM | Google
★★★★★Tessa Mullen
Nick at Zimmer did a great job. I bought several times from Zimmer and this time has been the smoothest the communication before the purchase and test drive was very helpful in my decision to purchase. | Read Full Review
5/5/2025 12:00:00 AM | Google
★★★★★Steven Ramlal
Our sales person, Mike, was very helpful. Communicated well. The manager was cooperative in helping us get the Jeep we wanted. Recommend them very highly. | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★Mooch Hamilton
It's always a pleasure working with Chris. Him and his team do an outstanding job at putting the customer first. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★Chris Felts
Got my 5th jeep from Zimmer. They were awesome. Worked with me on everything and got it done | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★Chuck Teresa Dille
My husband saw the listing for the used Dodge Ram 2500 on the Carfax website. Joey had the truck ready for us to look at. Joey worked with us to make a deal that worked for us. Christina was very helpful going through the loan process and paperwork. Thank you, Zimmer Chrysler Dodge Jeep Ram. | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★Leroy
Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family! | Read Full Review
4/25/2025 12:00:00 AM | DealerRater
★★★★★Leroy
Service was great! My vehicle was ready on time! I definitely recommend this Service center to friends and family! | Read Full Review
4/25/2025 12:00:00 AM | Cars.com
★★★★★viro1919
They are nice and helpful and fast. Their financial team saved me a ton of money on my interest rates. I would recommend to friends. UPDATE the sales team are great only. Our jeep had a electrical fire happen April 4th it was towed in same day. We purchased the warranty they said would cover everything when we signed. I have called t | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★viro1919
They are nice and helpful and fast. Their financial team saved me a ton of money on my interest rates. I would recommend to friends. UPDATE the sales team are great only. Our jeep had a electrical fire happen April 4th it was towed in same day. We purchased the warranty they said would cover everything when we signed. I have called t | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★Thomas Evans
Hands-down, the easiest car buying experience that I have had. I did most of the paperwork and negotiated a price virtually. When I showed up, all I had to do was sign a few things and grab the keys.
Gabe was very responsive and made the transaction very easy. | Read Full Review
I had an amazing experience working with Mike and the sales staff. I was able to purchase my truck while living in Phoenix and the process was smooth and customer service was top notch.
I'm updating my review.... after 2,400 miles, the transmission when out on my truck. It's been in the shop for over 30 days with no time frame o | Read Full Review
4/18/2025 12:00:00 AM | Google
★★★★★luis lopez
Fantastic service. In and out in less than two hours with my new car. Joey was the best. When you go to Zimmer motors make sure you ask for him. 10/10 ?? | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★Brandon Willoughby
Max Brandt was great to work with. He listened to my requests and helped make the transaction seamless and quick. This is why I have been coming to Zimmer since 2018 | Read Full Review
4/17/2025 12:00:00 AM | Google
★★★★★Giselle Ernest-Painter
Amazing experience with Sales representative Mike and finance manager Cristina.
Very professional, friendly and willing to help and assist according to personal vehicle needs and exactly what I was looking for .
Highly recommended and their car prices and discounts are unbelievable !!!
Thank you so much and ya’ll got new customers | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★Tori Todd
Max was awesome he truly made the experience awesome and easy | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★James Schmid
Nate Hogel was a pleasure to work with and very helpful in answering questions and concerns. Overall a very fair and non pressured experience.
Their Zimmer Promise is also a beneficial element to the purchase of a vehicle from them.
Would definitely be inclind to purchase with them again. | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★Ganesh Salunkhe
Had a great experience at Zimmers.
Everyone was friendly and super helpful.
My salesperson, Nick O'Brien took the time to answer all our questions, provided clear information about financing options, and made sure I was comfortable throughout the process.
The process was smooth, and I love my new car. Definitely recommend checking | Read Full Review
Really appreciate the support and the service that my wife and I received from Zimmer people. Have purchased vehicles from them in the past and they remembered me. Great experience and great customer service. Would recommend them for anyone who needs a new vehicle | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★dpw1014
Zimmer CDJR has been in business a long time and has come highly recommended for the best overall sales and top in service in my opinion in the tristate. They have been serving my 2023 Jeep Renegade since I purchased it from Jeff Wyler... I am 100% satisfied with my experience with the entire service department especially Sarah thoug | Read Full Review
4/3/2025 12:00:00 AM | Cars.com
★★★★★Dawn Scribben
Everyone was great and super helpful! I purchased my first Jeep Wrangler with the help of Nick! I couldn’t recommend working with Nick more! Overall, a wonderful car buying experience! | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★Mark Miller
Max is the man! Made the experience fun and transparent. One of the best car buying experience I have had. | Read Full Review
4/1/2025 12:00:00 AM | Google
★★★★★Reginald Griffin
Went to get car fixed. Told to put in in back lot. I rented a car tow from uhaul and could not get it off. Called them told them I was in back lot and could someone help me push off. They said ok then called me back and said they could not. Really I'm sitting here and they could not help just push it off. The worst customer ser | Read Full Review
4/1/2025 12:00:00 AM | Google
★★★★★Brenda
Max Brandt was my sales guy. Highly recommend him for your car purchase. He kept me up to date on the delivery of my Jeep and make it a smooth painless process. | Read Full Review
Great experience at Zimmer Chrysler Dodge Jeep! Max, my salesman, was super respectful, helpful, and always quick to respond to calls or texts. He made the process smooth and easy. His manager and the whole team were great too — real teamwork. They gave me a good deal on my trade-in and worked out a solid price on my new car. Highly | Read Full Review
3/27/2025 12:00:00 AM | Google
★★★★★Chad Ely
***UPDATE ***3/25/25
We've used this same dealership again twice in the last year. They seem to have made some significant changes to their service department. The last two trips were pleasant and handled well.
We were called immediately in the morning. Called back with an estimate later that day for the repair and another call t | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★Mandy
I went in for service because another dealership at eastegate mall jeep in ohio sold me a ride with a death wobble 3 times and wouldn't help me reconcile it. Mr Max Brandt hands down took care of me and sold me 2 wranglers!!!!! He worked his butt off to come close to my prices that I wanted to be at. Since I lost money becuase of the | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★Craig Walker
Max Brandt was our salesman and he was awesome. He worked with us through the whole process with patience and even continued working with us after the deal was done. The whole sales and management team were very welcoming and laser focused on helping us find the right vehicles for us. I highly recommend Zimmer to anyone looking for t | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★Christine
Amazing service and people! Highly recommend!! | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★Andrea Hatridge
We have been working with Zimmer since 2017. It’s always a great experience! The team is great to work with and continuously makes us feel like we are their only priority while there. I highly recommend Zimmer Chrysler Dodge Jeep Ram in Florence! | Read Full Review
Extremely Disappointing Experience – 3 Months Without My Jeep
I had an incredibly frustrating experience with Zimmer Motors after my 2024 Jeep Wrangler required a new engine. My vehicle was in their service department for three months, with constant delays and false promises. Time and time again, I was told it would be done in a few | Read Full Review
whoever the guy is that u sign ur paperwork was very rude. I was trying to read some of my agreement paperwork and he kept rushing me very unprofessional his tone was disrespectful also didn't know why he was so disrespectful don't have any patience. | Read Full Review
3/14/2025 12:00:00 AM | Google
★★★★★Phillip Hanson
I had an amazing experience working with Mike and the sales staff. I was able to purchase my truck while living in Phoenix and the process was smooth and customer service was top notch. | Read Full Review
3/11/2025 12:00:00 AM | Google
★★★★★Ashley McKinney
We have purchased three different vehicles from this lot now and I refuse to go anywhere else. The customer service is phenomenal, they are not pushy and they listen to what you are looking for. I always started with telling them what I wanted my monthly payment to be then they helped me look at the inventory, and the numbers, and go | Read Full Review
Literally the easiest car buying experience we’ve ever had! Our salesman was Nate Hogel and he was an absolute allstar. Unfortunately I do not remember the woman’s name in financing that helped us but she had everything we asked for from an additional warranty perspective mapped out and ready to go. Hands down the most efficient car | Read Full Review
2/27/2025 12:00:00 AM | Google
★★★★★Elizabeth Kay
Nick was a fantastic salesman. He was not pushy, but had all the facts and information I needed. He even had the patience for us bringing along our children! | Read Full Review
2/27/2025 12:00:00 AM | Google
★★★★★Matt Stephens
Friendly, Not pushy, listened to my questions and concerns, good inventory selections. Would definitely shop here again. | Read Full Review
2/23/2025 12:00:00 AM | Google
★★★★★Robert Marzano
Great service and knowledgeable sales person. | Read Full Review
2/22/2025 12:00:00 AM | Google
★★★★★Cody DeBord
Truck was brought in due to parasitic drain of the batteries under warranty. Towed in on a Saturday. While my service advisor told me the following Monday it was dispatched to a tech and they were looking at it, it was not touched for an entire week and sat until the following Monday. You need to call 10+ times to get ahold of someon | Read Full Review
2/18/2025 12:00:00 AM | Google
★★★★★Pete Glassbreaker
Charged me over $700 to tell me my transmission was bad. Then let me pay for my jeep and leave with only 4 bolts loosely in my transmission pan and no fluid in the transmission. They were expecting me to pay $7000 for a new transmission. Service your Jeep elsewhere. Like literally anywhere else. | Read Full Review
Good honest people working here! Keep them in mind for your next vehicle. It’s been a pleasure. Ask for Joey or Max in sales. Whole team was excellent though including finance manager Jim. Thanks again yall! | Read Full Review
2/12/2025 12:00:00 AM | Google
★★★★★Ang B.
Easy no hassle experience, would recommend.
Devin was super helpful and made the process an easy one. | Read Full Review
2/12/2025 12:00:00 AM | Google
★★★★★Mark Patterson
Dropped my Jeep off Monday at 9:30am. Called Tuesday at about 2pm. They said the tech had it in the bay and someone would get back to me. Called at 11am on Wednesday and they said they cant get to it until mid next week. So my Jeep sat there for two and a half days no update calls or anything. I work in customer service and am retire | Read Full Review
Texting/working with Gabe was a pleasure. Zimmer Chrysler Jeep Dodge is a first rate dealership. Definitely worth the trip from mid state Indiana.I highly recommend Zimmer and Gabe. | Read Full Review
2/8/2025 12:00:00 AM | Google
★★★★★john braswell
The salesman was very professional and listened to what I was saying. After that he started the paperwork process and within half hour everything was completed done, and I express my gratitude.Sales Manager was very attentive and personable. | Read Full Review
Zimmer sold me a great slightly used truck at a great price. It also comes within an amazing Zimmer promise power trane warranty. Thanks guys! See you at my next free oil change! | Read Full Review
Really Fast and friendly people
They took great care of me | Read Full Review
2/5/2025 12:00:00 AM | Google
★★★★★Haizey Dudash
Max (our salesperson) and just the entire team really went to battle to try and help us with our negative equity and get us into something more affordable/reliable. Both my husband and I were able to save a large sum of money monthly in our new purchase. Personally, I have been to a lot of dealerships but this experience was my favor | Read Full Review
2/2/2025 12:00:00 AM | Google
★★★★★Andy Brooks
Evan was excellent in his job. We asked him to pull 2 cars for us so we could consider them both. We talked about the one that met our needs the best. Because we couldn't come to terms on the deal on the first meeting, we did meet with him again a second time (virtually since we live 3.5 hours away), and we were able to make a deal | Read Full Review
1/28/2025 12:00:00 AM | Google
★★★★★Commanderj
Everyone was great and worked hard to get us the truck we wanted. | Read Full Review
1/27/2025 12:00:00 AM | Google
★★★★★L T
Gabe made this one of the smoothest transactions we've ever experienced while purchasing a car. Highly recommended! | Read Full Review
1/24/2025 12:00:00 AM | Google
★★★★★Callie Wilkerson
My husband and I just leased our brand new Jeep! Joey helped us make the decision a breeze! Very knowledgeable and willing to work with you! We walked into Zimmer not having any idea what we were going to do, either purchase the Jeep we had or lease a new one. If you are looking into purchasing a new or used car, go see Joey! You wo | Read Full Review
1/24/2025 12:00:00 AM | Google
★★★★★Jessica Mann
Customer service was exceptional. Knowledgeable staff that was able to answer all of our questions. They were able to present us with several financing options.
Would highly recommend to others! | Read Full Review
1/22/2025 12:00:00 AM | Google
★★★★★Elizabeth Thurman
I have been going to Zimmer for my oil changes and tire rotations. Recently, my Jeep started to vibrate when driving anywhere from 65 to 70 miles an hour so I took it to a local shop to have it looked at where they informed me that the tires have never been rotated and so the tread was uneven. I had to purchase all new tires. When I | Read Full Review
1/22/2025 12:00:00 AM | Google
★★★★★Monica Hurd
Great buying experience… until they had to live up to all the stuff they promised me. It’s been almost 2 years and everyday I regret buying from them. | Read Full Review
1/20/2025 12:00:00 AM | Google
★★★★★Jason J. “JaboJr_1983” Jordan
Great team at this particular dealership they help me every step of the way. Took a couple days in unique situation that I had going on but they got me squared away. Loving my new vehicle. If anybody wants to come and check out a car they can surely holler at Nate or Max two good guys | Read Full Review
My husband and I were looking for a reliable 4WD vehicle for our family and had a great experience with Max who helped us fit our desired needs! He was reasonable and honest with helping us really get what we wanted in a vehicle! We went with a grand Cherokee and love it! Max is one of the best sales men we’ve dealt with and he helpe | Read Full Review
1/12/2025 12:00:00 AM | Google
★★★★★Chris McNeil
Bill Willett is the man! Everyone I encountered was super kind, transparent, and very thorough. They all made my leasing experience as easy as ever. Go see Bill for a great deal! | Read Full Review
1/12/2025 12:00:00 AM | Google
★★★★★Shezyra Siskowic
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I recently purchased a 2025 Jeep Cherokee Summit Reverse, and I couldn't be happier with my experience. The salesman Nate Hogel was incredibly knowledgeable and went above and beyond to ensure I found the perfect vehicle. His professionalism and friendly demeanor made the entire process seamless and enjoyable. From the tes | Read Full Review
Purchased a Chrysler Pacifica from Zimmer in late 2019; today during a blizzard and an unfortunate family medical emergency the battery gave out; explained the predicament I was in with having young kids and the medical emergency being 3 hours away where I’m from which would’ve left my wife and young twins without a car and they exec | Read Full Review
1/8/2025 12:00:00 AM | DealerRater
★★★★★Dicke_chad_21
Purchased a Chrysler Pacifica from Zimmer in late 2019; today during a blizzard and an unfortunate family medical emergency the battery gave out; explained the predicament I was in with having young kids and the medical emergency being 3 hours away where I’m from which would’ve left my wife and young twins without a car and they exec | Read Full Review
Don’t ever take your car to this service department. Horrible communication. They will make promises they have no intention of keeping. Go anywhere else. | Read Full Review
12/26/2024 12:00:00 AM | Google
★★★★★Stepht1975
Service experience was amazing. Jordan was great to work with. He was very informative and kept me update through the whole process. Thank you. | Read Full Review
12/11/2024 12:00:00 AM | Cars.com
★★★★★Stepht1975
Service experience was amazing. Jordan was great to work with. He was very informative and kept me update through the whole process. Thank you. | Read Full Review
12/11/2024 12:00:00 AM | DealerRater
★★★★★JC
On arrival, I stood there feeling like no one could see me. Did not feel welcome in the service department. Almost like I was a bother. The service took an inordinate amount of time for an oil change and I was never notified of the delay. Won’t be any more visits to your dealership. | Read Full Review
11/9/2024 12:00:00 AM | DealerRater
★★★★★JC
On arrival, I stood there feeling like no one could see me. Did not feel welcome in the service department. Almost like I was a bother. The service took an inordinate amount of time for an oil change and I was never notified of the delay. Won’t be any more visits to your dealership. | Read Full Review
11/9/2024 12:00:00 AM | Cars.com
★★★★★Lisa Buemi
I had a wonderful experience. I worked with Montrezs. He was completely attentive and was able to get me in a car I love.
Their finance department was wonderful also. Thanks Zimmer | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★Steveheats1975
I had a very good experience during my visit at the Zimmer service department. Well done. | Read Full Review
10/24/2024 12:00:00 AM | Cars.com
★★★★★Steve1975
I had a very good experience during my visit at the Zimmer service department. Well done. | Read Full Review
10/24/2024 12:00:00 AM | DealerRater
★★★★★Mick
Absolute worst customer service of any business I’ve dealt with. The service manager is a habitual liar and sounds like he’s always drunk. And usually an auto service manager is knowledgeable about vehicles, but not here. They will make promises, but don’t keep them. They are the definition of a sleazeball car dealership.
Hey Zimmer | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★dalejr3
A friendly dealer nice people Thank's To The Zimmer Family for Running A awesome Dealership Paul Meyer Independence,ky 41051 | Read Full Review
10/18/2024 12:00:00 AM | DealerRater
★★★★★dalejr3
A friendly dealer nice people Thank's To The Zimmer Family for Running A awesome Dealership Paul Meyer Independence,ky 41051 | Read Full Review
10/18/2024 12:00:00 AM | Cars.com
★★★★★Aaron McKee
Jeep was towed in due to a malfunctioning sensor. They had the vehicle for almost a week, and when we would call to get an update, the service manager would state that his mechanics were still diagnosing the car. Come to find out that this was a complete lie, they never even looked at the car while they had possession of it the whole | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★John Liszewski
I am from out of town. Asked they could do a quick oil change and check for metal shavings because I heard a knock. They were not accommodating or concerned about my Jeep. The place seems very unorganized. | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★Kosta Betas
Incompetent, lazy and didn’t help what so ever. Terrible communicative skills and no car knowledge. Lol | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★Wagnergary927
Made an appointment for an oil change that took 1 hour and 35 minutes. Then I was charged for tire rotation which I did not request! | Read Full Review
10/10/2024 12:00:00 AM | Cars.com
★★★★★Wagnergary927
Made an appointment for an oil change that took 1 hour and 35 minutes. Then I was charged for tire rotation which I did not request! | Read Full Review
10/10/2024 12:00:00 AM | DealerRater
★★★★★Jcsteward04
I had a great experience with my sale person!! She was very nice and easy to work with!! I had few issues the truck but they took care of it and made right!! Very happy with them!! | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★Jcsteward04
I had a great experience with my sale person!! She was very nice and easy to work with!! I had few issues the truck but they took care of it and made right!! Very happy with them!! | Read Full Review
10/9/2024 12:00:00 AM | Cars.com
★★★★★Stephen Petrie
Super deceptive. Claimed they were offering "way way way more than Kelly Blue Book on Trax's" which KBB had cash offered $14,500 and that because of that I should come in for them to look at. Went in and they offered 13,000 claiming it was because it needed tires (which we all know would not cost a couple thousand dollars). They basi | Read Full Review
Bought a new Jeep this weekend and had Montrezs as our sales guy. He is super amazing and has the best customer service. Makes you feel comfortable through the process and made sure we got the best deal.. Highly recommend!!! | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★Marc MyWords
Max Brandy was a salesperson that assist me with my Chrysler vehicle on Friday 9/27/24. Assist may be an underrated word, he gave me an unforgettable experience. His above and beyond willingness put me at ease and I left satisfied and ready to send others in to ask specifically for Max. The hiring manager should applaud himself for h | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★R Pabst
Zimmer team in Florence was exceptional. They listened to my needs and went above and beyond to make my dream come true! Thank, thank you, thank you to Christina, Jacob and Jim!!!!! | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★A Google User
Never been there and your system won't let me Skip this place. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★Anthonygordon0101
I made an appointment for warranty work. The appointment was set for about 10 days after it was made. I also had emailed the service advisor with my warranty information and he verified that he had received it. Day of my appointment I got a blank stare and asked who I brought my vehicle in. He wanted me to sign an estimate for $600 f | Read Full Review
9/24/2024 12:00:00 AM | Cars.com
★★★★★Anthonygordon0101
I made an appointment for warranty work. The appointment was set for about 10 days after it was made. I also had emailed the service advisor with my warranty information and he verified that he had received it. Day of my appointment I got a blank stare and asked who I brought my vehicle in. He wanted me to sign an estimate for $600 f | Read Full Review
9/24/2024 12:00:00 AM | DealerRater
★★★★★Arianne Fain
Not good experience with dealership ! Advertise one thing on multiple platforms, but add additional fees ! | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★Nicholas Perrino
Scheduled a service appointment and when the day came up they decide to give me only an hour heads up that THEY are canceling it. They don't try to push me to the next day or day after that. They told me I can't get in for at least a week now. This is completely ridiculous and terrible customer service. | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★Miguel Guzman
Bryan was my service rep the first couple vists and had great experience with him took great care of me..this last time Tasha was who helped i dropped truck off due to a squeaky nosie coming from engine bay they had truck for a week and diagnosed it being the turbo charge pipe coming from intercooler i agreed to getting it fixed..whe | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★Robert Bien
Max and the team at Zimmerman did great job very satisfied , there was easy to deal with willing to work with me and we got the deal done
I got my ram 2500 ,and they gave me great deal on my trade - in was win win .
Thanks max awesome job !!! | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★Patrick Dennis
The finest sales process I have ever encountered After the the deal was agreed upon I was out the door in a half hour driving home in my new Wrangker | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★Dennis Whitford
Thank you Nate for your help with our new vehicle purchase. | Read Full Review
Joey was wonderful he helped us right to it and put him really usinto a really nice jeep | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★Mike McIntosh
From start to finish dealing with Zimmer Motors was an excellent experience. Special thanks to my Salesman Nate and finance manager Jim. They are both honest and knowledgable. Thank you gentlemen for the most car buying experience Ive had in years. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★Jmackcollins
They are always kind and helpful. I am confident in the work they do as well. | Read Full Review
8/28/2024 12:00:00 AM | DealerRater
★★★★★Jmackcollins
They are always kind and helpful. I am confident in the work they do as well. | Read Full Review
8/28/2024 12:00:00 AM | Cars.com
★★★★★Amanda Peel
Price tag hurts but they tried their best to help with that. Everything is so expensive these days and I have not owned a brand new vehicle in over a decade. I appreciated Trez and his support staff for helping us with the process and answering all of our questions/concerns! | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★Scott Traft
Awesome place to buy a dependable vehicle and great salesman | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★Lindsey Donner
Nate was great to work with. He was patient and helped us find the perfect car for our family. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★hoium
I recently had the pleasure of experiencing top-notch service at Zimmer Chrysler Dodge Jeep Ram when I brought my Jeep JLU Rubicon in for an oil change and tire rotation. From the moment I pulled into the service bay, I was greeted with a friendly and helpful staff. The technicians were efficient and knowledgeable, completing the ser | Read Full Review
8/22/2024 12:00:00 AM | Cars.com
★★★★★hoium
I recently had the pleasure of experiencing top-notch service at Zimmer Chrysler Dodge Jeep Ram when I brought my Jeep JLU Rubicon in for an oil change and tire rotation. From the moment I pulled into the service bay, I was greeted with a friendly and helpful staff. The technicians were efficient and knowledgeable, completing the ser | Read Full Review
8/22/2024 12:00:00 AM | DealerRater
★★★★★Benjamin Horgan
Had a great experience at this dealership. Travis Piccirillo was professional and took great care of me! He made sure I had the info I needed quickly and didn’t pressure me into making a deal. Jim Marsh took great care of me when it came to the financial paperwork aspect of things. Again, very professional and no pressure. Bonus poin | Read Full Review
I don’t recommend this place at all. Nothing but scammers. I called in just to get a ballpark estimate on replacing my radio in my truck. My screen started to go heywire. They wanted me to pay 200 just to get the estimate for the part. Why can I call any other dealership and get that no problem but they HAVE to charge 200. They reall | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★Zelle Quinonez
Amazing service, the provided me with the best package for my new jeep. | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★Justin Walters
Typically, car deals are long and drawn out. This was extremely quick, I traded mine for a newer car. Montrezs worked hard to get what I wanted, at the prices that I wanted. I was in and out within two hours. I would absolutely recommend Zimmer to anyone. | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★Kyle Doughman
Great experience. My salesperson, Nick, was super helpful and answered all of my questions. Got the vehicle I was looking for through service and detailed quickly and I was on my way. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★Jeepinscamp
I get individualize service for my Jeep, always complete and thorough. I trust Rowland's work for years, never disappointed. | Read Full Review
8/9/2024 12:00:00 AM | DealerRater
★★★★★Jeepinscamp
I get individualize service for my Jeep, always complete and thorough. I trust Rowland's work for years, never disappointed. | Read Full Review
8/9/2024 12:00:00 AM | Cars.com
★★★★★Don Ritchie
Visiting from out of town, purchased and drove home instead of flying back. Very smooth transaction and very pleased with the vehicle | Read Full Review
my salesman Joey E (& everyone else involved) definitely went the extra mile to get me into my brand new PINK Jeep at a price point i was comfortable with! very pleased with my experience & would certainly recommend. | Read Full Review
Team was extremely courteous and responsive and the service was fast. I waited for the service to be complete. | Read Full Review
8/4/2024 12:00:00 AM | Cars.com
★★★★★Jeff
Team was extremely courteous and responsive and the service was fast. I waited for the service to be complete. | Read Full Review
8/4/2024 12:00:00 AM | DealerRater
★★★★★jeff.bourgoin
Great family run business! I’ve been a customer for years and will continue to be. I was recently confronted with a difficult repair issue and the Zimmer Team was great to work with. Thank-you once again Tesara, Jacob, & Catherine! | Read Full Review
8/2/2024 12:00:00 AM | DealerRater
★★★★★pwrdiv
I have been fully satisfied with the services provided by Zimmer Motors. Service has been immediate as scheduled. | Read Full Review
8/2/2024 12:00:00 AM | DealerRater
★★★★★pwrdiv
I have been fully satisfied with the services provided by Zimmer Motors. Service has been immediate as scheduled. | Read Full Review
8/2/2024 12:00:00 AM | Cars.com
★★★★★jeff.bourgoin
Great family run business! I’ve been a customer for years and will continue to be. I was recently confronted with a difficult repair issue and the Zimmer Team was great to work with. Thank-you once again Tesara, Jacob, & Catherine! | Read Full Review
I bought my Jeep Renegade from another dealer which I wish I never did. Whatever I needed at, Whatever at Zimmer's Jeep the employees sales and management collision department thank you all so much. | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★rebecca wolfe
I had an absolute horrible experience. I went in for an oil change appointment on July 20th at 7:30 AM. I waited an hour and a half which is normal and okay, when i got my truck there was oil smudges all over my and door. Took it home to wash it and immediately noticed a large puddle of oil all over our driveway and into our street. | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★Anna Gould
Don’t ever use their service department. If you’re unhappy with anything or even just have questions no one calls you back. We took it somewhere else after spending over $1k at Zimmer and had to have multiple other things done. We also had a piece of our door broken while there and they refused to acknowledge it. And they deleted rev | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★Jason Hubbard
Came in for a 2022 dodge challenger. Was greeted my Montrezs. Extremely friendly and professional. Made sure I was happy with the whole experience. Zimmer CDJR was a very good experience for me. Highly recommend. | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★Pete Glassbreaker
The service department absolutely knocked it out of the park! I took my Jeep in for a warranty repair (leaking radiator), they got my jeep checked out a few hours after I dropped it off with no appointment which is impressive on its own. I was told it could take up to a week for the parts to arrive and was cool with that. Just a week | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★James Spindley
They just lie to you. I have 2022 6.7 and it’s been deleted and 2nd gen swapped and I had one last free oil change. I asked on the phone when I made my appointment if they can still change the oil since I swapped everything off the truck and the lady on the phone said yes, we can still do that for you. Comes to find out I’m pulling i | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★Carol Bishop
I highly recommend Zimmer Chrysler Dodge Jeep ram. Today was my second purchase with them, and again they went above and beyond to accommodate me and were very fair | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★Patti Watters
Friendly and knowledgeable people. Joey was thorough and patient with us and explained everything about the vehicles we looked at. Christine was very knowledgeable about the closing process and made the experience smooth and ‘painless!’ | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★Chris Hardy
We dropped our van off on Monday evening for a Tuesday 7:30 am apt for a recall. Tuesday afternoon I spent over 2 hrs trying to reach the service dept with no answer. Phone would ring and ring but no answer. Finally at the almost 3 hr mark I spoke to a receptionist that got me an answer saying that my van had not been touched. Wednes | Read Full Review
7/10/2024 12:00:00 AM | Google
★★★★★Victor Machado
This is the my first time here, we moved to Florence and it's close to the house. The issue I'm having with the service department is that they never answer the phone, I literally get a voicemail call back right away multiple times and no one answer | Read Full Review
7/3/2024 12:00:00 AM | Google
★★★★★Robert LaPalme
Barry in parts went above and beyond to locate an elusive part in their warehouse saving me months of not being to drive my car. Then he was good enough to expedite shipping to me in another state. Great customer service! | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★George Arthur
Nate was very helpful and responsive to calls and texts. Very good experience. Would definitely recommend Zimmer to family and friends. | Read Full Review
6/20/2024 12:00:00 AM | Google
★★★★★dmcgraw
CS is great hear. Chris and Victoria answer all my questions. Always call back if I leave a message. | Read Full Review
6/20/2024 12:00:00 AM | Cars.com
★★★★★dmcgraw
CS is great hear. Chris and Victoria answer all my questions. Always call back if I leave a message. | Read Full Review
6/20/2024 12:00:00 AM | DealerRater
★★★★★Cory J
Botched a straightforward brake job by not taking the film off the rotors. No refund. Even contacted higher up in the org and no refund was even considered on their part. Won't honor that if they do wrong, and brakes still squeak to this day. Took it back, literally 6 times and no improvement. Just get brakes elsewhere if Chrysl | Read Full Review
6/20/2024 12:00:00 AM | Google
★★★★★Marcus Shaw
I would like to commend sales Evan Thompson on a job well done. I had a list of options I wanted on my new '25 Ram 1500 and I feel he went beyond my expectations and had my truck on site the same day after I gave the go ahead. Thanks for the dedication to your customer. Marcus Shaw | Read Full Review
Max and the rest of the staff were impressive. My credit score was less than desirable and I had two vehicles needing to be traded in and paid off. They worked as a team to get me fairly financed with the vehicle I wanted and didn't excellent with the trade ins. This is the only dealership I will deal with from now on!! | Read Full Review
6/17/2024 12:00:00 AM | Google
★★★★★Gabbi Ziegler
Evan was extremely helpful. Made the buying process extremely easy along with Caitlyn who helped me finalize everything quickly. | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★Ryan Fisk
The service department is an absolute joke. Do not let these people work on your vehicle. I truly believe the reason you get 3 free oil changes on a new vehicle is so they can sabotage easy fixes for themselves that somehow won’t be covered under warranty. They will not call you before they do the work then expect you to pay all this | Read Full Review
I have been to many dealerships Test drove several jeep wranglers. This was by far my best experience Gabriel Wassem was upfront, very professional and explained in great detail about the jeep I was interested in. I will probably never go anywhere else! | Read Full Review
Joey Earley salesman was very helpful in securing the right vehicle. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★sandy deitsch
Quick and to the point is what I
Like along with a great deal. Love my Jeep Grand Cherokee L. | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★Matt Helton
This is the second vehicle I've bought from Zimmer and they make the process extremely easy. The salesman Nick is awesome and went above and beyond to get me the jeep I wanted. Thanks to the whole crew who got my dream car! | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★Jan Mader Roberts
We actually haven’t purchased yet but definitely plan to do so. Nick was exceptional. Very knowledgeable and a very pleasant personality. I really liked how he wasn’t crazy pushy as we are in the midst of some life changes and just started our search. Highly recommend!! Do yourself a favor and ask for Nick. | Read Full Review
6/1/2024 12:00:00 AM | Google
★★★★★Mikal Marble
Just don’t do it. Got an alternator job done less than three months ago and already need another one. Job must’ve not been done right as one of the alternator bolts came out and started hitting the radiator fans as I was driving. Had to get it towed just for them to tell me whoever put the alternator in last didn’t do it correctly. I | Read Full Review
Nate was great. He made the process smooth and easy | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★Millie Williams
Good luck getting through to the parts department. I called, they said they needed my vin # in order to get me part quotes and then I wanted to know cost of labor. I said I’d call right back with my vin#.
Well, I’ve been calling for 2 days now. Left a couple messages to call me back. They just won’t pick up or call back.
Poor cu | Read Full Review
I have been a customer of Zimmer Motors for nearly 20 years and recently purchased my 3rd car there. The staff is courteous, helpful and make the buying experience very easy. | Read Full Review
5/25/2024 12:00:00 AM | Google
★★★★★rpammers R
Had a great experience with Nick at Zimmer Motors!.
Thanks Nick! ???? | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ERIC ATCHLEY
Sales team get a great job meeting our expectations. Ask for Tyler! | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★Cathy Iavasile
If I could give a 0 star I would. Some of the worst experiences with the service department ever!! Pushed the blame every where. Took my daughters car in for a noise up front and they said it was the roters in back. Replaced $750, went to drive it off the lot and the noise was still there..now it's the roters up front. So the mechani | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★kfulmer_7469
Have found customer service to be pleasant and informative. Recall service was speedy and quicker than expected. | Read Full Review
5/22/2024 12:00:00 AM | DealerRater
★★★★★kfulmer_7469
Have found customer service to be pleasant and informative. Recall service was speedy and quicker than expected. | Read Full Review
5/22/2024 12:00:00 AM | Cars.com
★★★★★Logan Lozier
We pulled in just to see what they had. The first thing that caught me off guard and made me at ease was that the salesman was not pushy about anything. He didn’t try to force us out of our price range to sell something. The whole staff was very accommodating to us as we have small children. I will definitely go back when we go looki | Read Full Review
I had a very good experience working with this dealership this morning. I saw a Jeep that interested me, they were easy to schedule an appt with and my salesperson Tyler great. We worked out a deal and I was able to secure a very good interest rate with their financing person Christina. They also offered an extended service plan on t | Read Full Review
