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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

★★★★★(854)read reviews
6131 S Pennsylvania Ave, Lansing, MI 48911
(517) 507-5674 Call Now!

Service Hours

Mon: 07:30 am - 06:00 pmTues: 07:30 am - 06:00 pmWed: 07:30 am - 06:00 pmThur: 07:30 am - 06:00 pmFri: 07:30 am - 06:00 pmSat: 08:00 am - 02:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians
  • Free Estimates

Call (517) 507-5674 today to schedule your next appointment.

Our technicians at LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing are ready to help you!

Business Link Logo

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing today at (517) 507-5674 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ supornteng
    Liam is amazing. He always makes the process of looking for a new vehicle go smoothly. He's just a stand up guy that is always helpful and looking for the best interest of his customers. | Read Full Review
    4/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ PARKER.HARRIS
    Xavier was perfect, got me right in and got my recall done. I recommend him completely! | Read Full Review
    4/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jimi Paul
    First and foremost, I'm one of the most reasonable people you'll ever meet. I ALWAYS try to put myself in the other person's shoes before I jump to a conclusion. I despise people who attack someone just because they got their feelings hurt. We've been working with LaFontaine for over a month now. We've already been approved. Even fo | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Indulekha Brooks
    I had a wiper on my Jeep that wasn’t working and it was pouring down rain so driving was challenging at best. I got my son to work then Googled the nearest Jeep dealership since driving was impossible without the wiper functioning properly. La Fontaine was the closest so I dropped in to see if they could do anything. Within 5 minutes | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Ali
    | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ mark kraner
    Went on line looking for a specific color,make,model and trim level. They called me and told me the price and I went in and purchased it. Easy to work with the staff. The price was checked at several sites and was very reasonable | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Gavin Marsden
    Great service | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Katherine Arnold
    Accurate and timely service center. Reasonable prices and friendly service. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ billbridgets
    The service center does a wonderful job. They are prompt, friendly and efficient. I was just in for an oil change. Tyler suggested a tire rotation, which I was thankful for, as I will be traveling a bit more this year. | Read Full Review
    4/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ steffi1130
    Liam and Emma were great to work with on purchasing my vehicle. It was a great experience! | Read Full Review
    4/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ rachel benson
    Amazing and helpful service! Everyone there is so friendly and Liam made everything super easy! | Read Full Review
    4/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ AL
    The service center was prompt and efficient. But it was just a oil service we will see next time I have a problem. | Read Full Review
    4/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ toddcbx
    Tajah was a fantastic salesman, prompt response, answered all my questions, sent me a walk around video of my truck pointing out all of its features.He caught a couple of errors and corrected them. I give him 5 stars, will definitely recommend him to anyone looking to purchase a vehicle. | Read Full Review
    3/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ aaron.hassea
    I had a great experience with my purchase of my 2023 GMC Sierra 1500. Liam was fantastic work with and everyone at the dealership made my experience seamless and quick. I would highly recommend anyone looking for a car to work with this store. | Read Full Review
    3/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ phengesbach
    Mia was very freindly and helpful With locating and getting us into a vehicle quickly will definitely return for our next purchase | Read Full Review
    3/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ Chris H
    Seemed like a great dealer at first but has since gone above and beyond to prove that to not be the case | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ SJWARREN714
    Everyone was very helpful in finding the jeep I was looking for. A very good experience. Nicest people work there | Read Full Review
    3/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ jones.lucille2
    My car was not returned when it was stated. I delivered my car on Monday prior to closing for my Tuesday morning appointment. I did not get my car back until Friday about 4:30 pm. This was no acceptable. | Read Full Review
    3/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ Lucinda R.
    Tyrese is awesome and I enjoyed working with him. He is very knowledgeable and will work hard to find what you are looking for in a vehicle. The whole team worked to make it a seamless transaction and I got an incredible deal. | Read Full Review
    3/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ rpolad
    Appointment was for recall and they did not have parts when I got there. They should not make an appointment unless they have the parts. Was told that the appointment was made through AI and I was not really texting with a person. I also needed service. Computer was down, they charged me $119. I had to be driven to the Credit Union t | Read Full Review
    3/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ Meriton Selishta
    | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ bwc411
    Second rear main seal in 20,000 miles. When I got my jeep back it was rattling like crazy. Crawled under it and found 7 loose bolts in a quick inspection. Took my jeep back to get checked over as I don’t trust what they did if that many bolts where loose/hanging. They found more bolts loose and tightened them. When I was called to pi | Read Full Review
    3/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ jmatthews.cap
    The service department staff were extremely helpful and professional throughout the service of my vehicle. | Read Full Review
    3/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ Brent Lindeman
    Good price on a certified vehicle, easy purchasing process, quick delivery. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Henn Frank
    Car searching is exhausting enough. I inquired about 1 car they blew my phone down to the point I didn’t want to do business with them. Back to back emails, calls, an text messages from different employees. This went on for days until I couldn’t take the harassment anymore. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Mark Rogers
    Zane was very helpful with me getting a set of tires. I would highly recommend Zane and Lansing CDJR | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ fosterw67
    Customer service has always been great. Never had an issue with them.highly recommend them | Read Full Review
    3/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ PEACHESREYJ1983
    Good people good service get car back in timely manner. Good place to get your car fixed and repaired. | Read Full Review
    3/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ Richard
    I am required to type 15 words to explain why they have received 2 stars | Read Full Review
    3/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ Firdous habibi
    I purchased a 2018 Ford Explorer Sport from this dealership, and within 30 minutes of leaving the lot, the check engine light came on (P0016 timing fault). I reported the issue immediately, but instead of addressing it, I was told to wait. The vehicle quickly got worse — heavy smoke, loss of power, and unsafe to drive — and had to b | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ DMSNETHKAMP
    After hitting a sinkhole, causing obvious damage beneath car, I drove directly to LaFontaine Jeep Lansing where they welcomed my car without an appt. I was driven home shortly, then received daily updates until car was successfully repaired within 2 days. GREAT SERVICE! | Read Full Review
    3/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ catking1016
    3/18/26 - 2:58pm vehicle checked in for appointment to have oil change/tire rotation/car wash included, showed coupon for free tire rotation. Stated I would schedule another appointment for recall and all other needed work to be done on my vehicle as over 100,000 miles 3:46pm received inspection video stating oil change/tire rotation | Read Full Review
    3/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ Ibraheem Masoud
    I could sit here a say the whole experience but I do not want to relive the experience I had with these guys. Just terrible, avoid buying a used car from here worst experience I ever had. Do your research first before going to any dealer and take my word for it LaFontaine is not for the people. | Read Full Review
    3/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ Ash D
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Robert Schuelke
    Top notch people, friendly, courteous, facility was insanely clean, and they answered all of our questions. Will definitely go back if the good Lord keeps me on the right side of the dirt. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ lynnmbassler
    Communication wasn't great but everyone is helpful and friendly and the repairs seem to have been successful. They had my car for 4 days with no updates until I called to check on the status of the repair. | Read Full Review
    3/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ rortega607
    Took my black Ram in for an alignment was told there was something wrong with my ball joints and that a bolt was jammed from sliding into a curb and was told over 3k . Took to a different dealership and everything you guys said was “wrong “ or “broken” were untrue . Instead of giving me a simple alignment was quoted over 3k for nothi | Read Full Review
    3/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ mrogersmsu
    Zane was very helpful in helping me pick out tires and kept in touch with me on the progress of the work. I would like to highly recommend Zane. | Read Full Review
    3/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ BTHDANCERSMOM
    Xavier was great. I was disappointed I had to make two trips because the dealership did not have the oil needed. Seems crazy the dealership does not have the oil needed. | Read Full Review
    3/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ tdostrander79
    Liam was very knowledgeable and was willing to work with us to find what fit our needs. | Read Full Review
    3/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ countrymom572
    Did a great job with the repair. Communication is ok. Making a appointment is useless due to being so far behind. Didn't like the fack that when I got my car back everthing in the back set was all on the floor, the glove compartment was a complete mess and the back hatch was not put back properly and the storage under the back hatch | Read Full Review
    3/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ Patti Paul
    Did a great job with the repair. Communication is ok. Making a appointment is useless due to being so far behind. Didn't like the fack that when I got my car back everthing in the back set was all on the floor, the glove compartment was a complete mess and the back hatch was not put back properly and the storage under the back hatch | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ [email protected]
    Already summited comments on this in earlier survey but had made a mistake relative to rating my sales rep - Liam Donahue | Read Full Review
    3/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    I am a repeat customer and will continue to shop with LaFontaine. Both Liam and Emma were great to deal with and made the transaction easy and convenient. | Read Full Review
    3/17/2026 12:00:00 AM | DealerRater
  • ★★★★★ harveyma15715
    Came in for oil change, always quick and polite to me. Appreciate their checking brakes and tires while they are doing it. | Read Full Review
    3/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ ROBERTSCHUELKE55
    Absolutely fantastic. The 2 people we dealt with (Nick and Emma) were top notch people. Very friendly and polite. We will definitely go back to dealership when we need an oil change or any vehicle repairs. So glad we went there. Thanks for all there help, good people. | Read Full Review
    3/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ CHARLESMCCUMBY
    Excellent service all around from all team members was a pleasure dealing with this dealership this for everything | Read Full Review
    3/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ EMILYRESSLER123
    This was a very seamless and easy process for me and I would recommend this dealership and salesperson to others. | Read Full Review
    3/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jokerv 18
    STAY AWAY. The general manager is either purposefully divisive or outstandingly incompetent. Awful communication, 0 signs of accountability, and down-right money hungry. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Jonathon Stevens
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ jennfer elise
    My overall experience with getting a new car (after a deer hit "totaled" my car) was awful until I talked to Joe at LaFontaine CDJR in Lansing. Its a long story but the gist of it is that everyone at this dealership was great. Joe let me know right away that the car I was eyeing online had sold but that he had two others of the same | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ jodydavis223
    I had a great experience with La Fontaine my salesman, Barney porzondek what’s fantastic to deal with and went over everything with me all options different options he he just did a fantastic job thank you La Fontaine and thank you. Barney will be back again. | Read Full Review
    3/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ B.GIBBINGS
    Barney was great always a pleasure. The service was wonderful. Easy process, and smooth transaction with the help of Barney. | Read Full Review
    3/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ kittlebrick
    Great job as always. Thank you. You are always polite and courteous.. Working with you is a breeze. | Read Full Review
    3/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ nelsonajn
    lafontaine was knowledgeable, timely, and friendly! That made our experience one of the best we’ve had in awhile. Customer service is so important. | Read Full Review
    3/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ MM15681
    Great communication. Dealership sent video of vehicle that I was interested in. Very efficient e-signing paperwork process. | Read Full Review
    3/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ Ulla Griswold
    Matteah was great. She was very nice, supportive and down to earth. She kept me informed through the whole process. Love my new SUV. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ kccashen
    Replaced front and rear bumpers. Bumpers were originally black, they bought used ones and were supposed to be painted to match to my suprise when picked up they look grey. Dealer said that was best they could do! Looks terrible. I would be embarrassed if I was a professional and couldn’t do any better. Will never be returning again. | Read Full Review
    3/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ JULIEN15
    Great people they are doing good job helping me out finding a car thank you for your service | Read Full Review
    3/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ rhoadie46
    Z was very attentive to my questions. He worked to find me the truck I wanted | Read Full Review
    3/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ DJCOOPER517
    LaFontaine does a great job. I was able to book an appointment quickly. My Jeep was serviced on time and at a fair price. Wonderful people to work with! | Read Full Review
    3/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ whitneysalter1992
    Very attentive ! Answered all the tough questions I had ! Pulled up the car right to the front door and made sure it was nice and warm on the cold snow day! Made sure the delivery was set up and scheduled . I would recommend him to everyone ! | Read Full Review
    3/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ P C
    First of all, I love the new Dodge Ram. It has exceeded my expectations. Also wanted to give a shout out to Kyle Lombardo, he is at the Lafontaine Acura dealership in West Bloomfield, but sold me the Ram through the dealership. I can tell Kyle is very articulate and very organized, and made my purchase experience top notch. This is t | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ CINDYSORRELL
    Great customer service, was able to get my payment lowered. Happy I chose this dealership! | Read Full Review
    3/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ LEXXHERD654
    I had experienced such wonderful service! And they were all super helpful! I appreciate them and will be using them in the future | Read Full Review
    3/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ rhotchkin
    Lafontaine provided a quick, efficient selection and leasing experience. Taj Burgette was great to work with, patient and very helpful. | Read Full Review
    3/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ rpargo14
    They do no return calls or keep the customer updated on what’s going on with vehicle. | Read Full Review
    3/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ egerkin
    I’ve bought multiple cars through Moustophe Lo at LaFontaine. He listens to what I and my family needs. He is persistent in searching and coming up with solutions. The entire team at the dealership is great to work with. | Read Full Review
    3/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ jonnycat49
    Friendly very knowledgeable and clean environment and done all under two hours enjoy the free coffee | Read Full Review
    2/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ danruhstorfer
    This was my third Ram purchase with Lafontain ! Liam and Emma are fantastic to work with. I will recommend them to anyone looking for a new vehicle. | Read Full Review
    2/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ steinacker89
    They are always polite answer questions, work is done quickly! Love the service department! Thank you | Read Full Review
    2/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jkaschyk
    Service department was very busy and the diagnosis took a couple days and then three more for the needed part to arrive. However, the writer (Zane) kept me informed every step of the way and the work was done perfectly. I’m always treated well. | Read Full Review
    2/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ kalman.mate.1993
    The staff was friendly, the inspection thorough, and overall they were able to timely service my vehicle. | Read Full Review
    2/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ Crich
    My car has been there since the 9th, it’s the 27th, and they haven’t even diagnosed it. They have repeatedly, from service workers to the manager, told me they would give me updates. And yet I’m the only one ever calling them to get answers. DONT GET THE WARRANTY. What you save in money they charge in time. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ wwillaert2
    I am completely satisfied with the process of leasing a new vehicle from Lafontaine Jeep | Read Full Review
    2/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ KERRIHALL826
    Barney Porzondek was excellent to work with! He made this the smoothest experience and got me a great deal! I couldn’t have asked for a better experience! | Read Full Review
    2/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ Liesl Netherland
    Went to get my oil changed. not only did they do it extremely quick, but they washed my car and refilled my windshield wiper fluid. Very professional! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Rocky
    Justin was very helpful. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy
    under new management this place is a joke over charging and ripping people off for simple things i don't care if any one i no ever needs dodge work they will never get work from me or my shop or people i now and i no a lot of people you what to charge me $400 to fix a loss batty cable end and then not to take a core back do to 2 sc | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ jeremy hubbell
    under new management this place is a joke over charging and ripping people off for simple things i don't care if any one i no ever needs dodge work they will never get work from me or my shop or people i now and i no a lot of people you what to charge me $400 to fix a loss batty cable end and then not to take a core back do to 2 sc | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ DWALCUTT
    customer service was beyond horrible. after 2 months we picked up our truck and took it to another shop. | Read Full Review
    2/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ Boss Ladii
    Lafontaine service department doesn't own up to there mistakes and I wouldn't recommend them to anyone. | Read Full Review
    2/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ oscargledesma85
    Charge $610 for jus a diagnostic. I’ll never back there. Stay 5 days with my truck for nothing. | Read Full Review
    2/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ GRACYMONROE
    You have no communications between customers and service department. Im not sure what they do | Read Full Review
    2/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ CHRISPETERS3109
    Great service knowledgeable sales and management staff clean dealership that make you feel like family | Read Full Review
    2/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ kendaldsimons
    Needs work!! I waited over 3 1/2 hours before I even got to the finance managers office. I’ve never waited so long to buy a car in my life. My salesperson is new, and I understand still learning. However, he shouldn’t go from a script, especially when the customer has already stated why they’re there. Awkward. He was friendly enough, | Read Full Review
    2/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ toddyfox
    I have been a customer since 1986! That should say what I think of the company! | Read Full Review
    2/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ NMBOWERS
    Taj was great to work with. I told him pretty much what I was looking for in a Wrangler and he found it, had the running boards I had requested installed, and had it delivered to my home. Taj is a 10 out of 10, star-wise. I would recommend him to any friends or family that was looking to buy a vehicle. | Read Full Review
    2/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ Nakia
    Started the pre buying process online for a limited edition Reign Rubicon online. Was connected with Justin and due to my work travels, the first one slipped away, but he located me another one with all the things I wanted (plus a few), and I left very happy in my new ride. | Read Full Review
    2/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ Katrinasokol
    Made an appointment online and checking in was quick and easy. Employees were very polite and responsive. | Read Full Review
    2/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Rey
    I truly can’t say enough great things about LaFontaine. I purchased my car there with Michael, and the experience was seamless from start to finish. Most recently, I had a repair done, and once again, the team exceeded my expectations. I’m incredibly grateful for the hard work and professionalism Jon, Tyler, and the entire team demon | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ JIMDELIZ
    Things all started very bad...truck in service more than I drove it between August of 2025 and February 1st of 2026. In the end I am happy and enjoying new Ram Laramie truck | Read Full Review
    2/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ ehart41419
    Please stop sending me this email. I have voiced my concerns. Thank you. I appreciate Emma and the manager. | Read Full Review
    2/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ vincentt26
    I had a good experience with the dealership. It is clean and the waiting area is nice. | Read Full Review
    2/17/2026 12:00:00 AM | DealerRater
  • ★★★★★ AVaughn
    Justin and Dultin were amazing! They went above and beyond to make sure we had the best experience possible. Any concerns were addressed and really made the is feel smooth for a dealership transaction. | Read Full Review
    2/17/2026 12:00:00 AM | DealerRater
  • ★★★★★ Scott Bigelow
    | Read Full Review
    2/17/2026 12:00:00 AM | Google
  • ★★★★★ Scooter
    My service writer Xavier and my technician Kelly were great to deal with. Fixed my issues the same day and got tired drive it home that night. Thanks for the great service | Read Full Review
    2/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ sdgfagndgBe
    Decent deal on a work vehicle for our company. The customer service we received was like something I've never experienced before. I wouldn't go out of my way to recommend this dealership. | Read Full Review
    2/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ JONCATERINO
    Excellent experience. Tyrese Burgette was wonderful to work with. Very professional and he was extremely polite. | Read Full Review
    2/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ DARYLJONES3
    John did a great job assisting me. He went above in beyond to get me taking care, couldn’t be more thankful | Read Full Review
    2/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ jpg
    Taj was very helpful and I left feeling I got a good deal and was considered. | Read Full Review
    2/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ stevendmccall
    When they were in Saline got caught selling used cars as new Zaithon Reddick and Lafontaine Saline crooks beware unless you're well connected. Average guy gets screwed search Lafontaine and Secretary of state CROOKS!!! | Read Full Review
    2/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ mary
    The sales representative were friendly and attentive to the needs of the customer. They answered all of my questions. I enjoyed working with them! | Read Full Review
    2/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ ropreston
    Liam is knowledgeable, efficient, helpful and very personable. We had an excellent buying experience. Thank you! | Read Full Review
    2/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ Scary T
    | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ WAHLSTEV
    Battery price on mopar site is $172.50. Billed $249. Didn’t apply $49.95 oil change coupon I handed onsite Advisor. I was billed $74. | Read Full Review
    2/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ TGUTHRIE1984
    Great staff facility was very clean they made the car buying process very easy and accommodating | Read Full Review
    2/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ box chevy zay
    Great service and very honest ?? | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Tim “Delfyr” Richter
    | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ davidinmason
    Cory Brokaw - SA, was excellent to work with on the recall work on my 2021 Jeep 4xe. It was completed in the time frame he gave me. I was also provided transportation to my home and back to get my vehicle when it was done. | Read Full Review
    2/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ trotterlj
    Zane met me at the car as soon as I entered the bay. He was very courteous. The oil change and inspection was quick. | Read Full Review
    2/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ rublek85
    I have good experience so far . My 1500 sale went smooth and very good . No complaints | Read Full Review
    2/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ Nancy Bowers
    Taj is a great, attentive salesman!! | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Theresa Clouse
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jacob Irvine
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Pedro Puente
    They had my Jeep for four months and two days. I was told they fired my service advisor later to find out he was transferred to another location and was never reassigned to another Service Advisor to take care of my vehicle. A month later, I called and asked what the update was on my Jeep and was told it wasn’t even looked into yet. | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ kenneth.cucchi
    I have bought my last 7 cars from this dealership. NEVER an issue and always professional and responsive. | Read Full Review
    2/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ KRDADA2
    Great service, sells person was helpful and knowledgeable. Will recommend him to friends and family | Read Full Review
    2/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ Nicolas Pulcini
    Liam is the best in Michigan. Was very prepared and respectful. Makes the car buying experience feel like a joy. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ debnrick
    I don't like knocking anybody, but I did not have a great experience here. I was traveling from out of town shopping for a vehicle for my wife. I contacted LaFontaine about a vehicle they advertised for sale. It was the correct, year, color and price I wanted. I was told the vehicle had just been sent to another store, but they had o | Read Full Review
    2/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ SEANZOMA
    I was quoted almost $2000 to splice a wire together and wanted to refuse service but they completed it without my approval and still made me pay for the repairs to get my car back. Very unprofessional service manager hung up on me and kept cutting me off as I was trying to speak. Will never come to this dealership again for they have | Read Full Review
    2/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ wileczekl
    I walked in for an oil change and was out within an hour. The guy, Johnathon, at the service desk was very nice and personable. | Read Full Review
    2/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ dan.mesko
    If my car were to break down in their parking lot, I would push it to another service center for any future work. I will not be back. | Read Full Review
    2/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ TGUTHRIE1984
    Excellent staff to work with. Taj did a great getting me the truck I wanted. | Read Full Review
    2/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ Debra Chapman
    Some of the nicest people that stand behind what they sell. It was a great experience. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Mesba Uddin
    | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Rachel
    I was a little wary of the dealership because the car I looked at did not have many of the features in the online ad. However, the people who helped were not pushy in any way. They were friendly and helpful throughout the process. | Read Full Review
    2/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ crusader2k24
    Liam was great! He was able to find us a car that fit our needs perfectly and we are really really happy with the purchase. Everything went smoothly. Everyone was helpful and we are very happy customers.. | Read Full Review
    2/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ John Hoskins
    Awesome team, made my purchase easy and quick with no issues. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Madonna Sturdivant
    Great customer service I drove from Detroit to purchase my vehicle. The finance department guy, James and my salesman. Frank were awesome. I recommend this dealership to anyone. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Daphne Carlos
    I recently visited the car service department, and I couldn’t be more impressed. Jon treated me with professionalism and genuine care. He went above and beyond to ensure my car was thoroughly inspected, serviced, and returned to me in perfect condition. He explained every step of the process clearly, answered all my questions, and pr | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Tim D
    Good all around experience. | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ mike staudinger
    I was disgusted by the lack of professionalism at this dealership. After being navigating for months, trying to get warranty work done on I’ll pick up. I returned to pick the truck up. I found my truck in the back corner of a parking lot with the windows rolled down in plastic taped over the windows with the cab has snow and ice insi | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Dan Rosa
    Good people, good work! | Read Full Review
    2/3/2026 12:00:00 AM | Google
  • ★★★★★ beddedbuckfarm
    The 3 hour wait for the finance lady was not optional when you have people who are diabetic and needs every so often. Looking at cars in its self takes 2 hours by itself. So we were their 5 hours. | Read Full Review
    2/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ Srconine
    Very wonderful people to work with. Hope to work with them again someday. Thank you for the wonderful customer service. And thank you Taj for driving to a restaurant just so I could test drive the jeep. | Read Full Review
    2/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ tjk31264
    I had a great experience with the dealership. I would recommend them to anyone who asked! | Read Full Review
    2/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ youyao zhongfeng
    ????????????????? | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Katelyn Heikkila
    I just recently leased my first ever car from this dealership and I love my car! Parker was an amazing help throughout this whole process and made everything super smooth on his end. I have had no issues with my car and I love it! My first trip there was my boyfriend and we spoke with a finance manager that was a woman, though I can’ | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Leroy Sr
    | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ CARMENBOYD47
    Everything went smoothly ?? Absolutely love my vehicle. The transition went well and as planned. ??. Thank you so much for everything. Carmen | Read Full Review
    1/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ yong8
    They are not kind and the service is slow. rental cars should be provided upfront. | Read Full Review
    1/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ ceechloe3
    Great customer service. The finance guy James was awesome and also my salesman Frank will refer friends there. | Read Full Review
    1/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ tyree1970
    Been a customer for sometime, since it was Snethkamp. I love Emma an Liam!! Always get the best service from them. On my 5th Jeep with them!! | Read Full Review
    1/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ CMILLS6
    They completed our recall repairs quickly and professionally. Cory was great to work with. Would recommend getting service done here. | Read Full Review
    1/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jerry Slear
    | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ tedpalmer69
    They were able to diagnose the warranty issue and get me in and quickly! Fast and friendly. | Read Full Review
    1/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ Alyssa V
    Absolutely phenomenal experience from start to finish! This dealership truly sets the bar high. The pricing was excellent, and completely transparent. The entire purchase process was smooth, efficient, and refreshingly stress-free. A huge shoutout to Justin, who was an outstanding salesperson—knowledgeable, honest, and genuinely foc | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Scant Scandrick
    Descent | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Kluck
    Awesome, Zane Bonwell was very very helpful and all was done as expected Warranty was performed as expected | Read Full Review
    1/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ thomas_w
    Liam is fantastic and very down to earth which is refreshing because shopping for cars can be challenging | Read Full Review
    1/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ costel
    They did a very great job getting me the vehicle I wanted with no problems at all | Read Full Review
    1/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ vinojreddy
    Cory is really helpful and transparent about charges and services, which is great when I compared to the assistant who helped me on my previous visit | Read Full Review
    1/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ shawna_ripley
    A friend referred me to Liam, was able to contact him and I have never bought from a dealership before and he made it a very smooth process. Very upfront and honest, answered all my questions. Highly recommend. | Read Full Review
    1/22/2026 12:00:00 AM | DealerRater
  • ★★★★★ Debbie Carmody
    Very disappointed...there definitely is no regard for the customer like there once was. I think they have gotten too large and forgot how they got there! I had my battery replaced, oil changed and tires rotated. $800. later which I feel is exorbitant, I had to return to the service department because the pressure on my tires were ext | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Corrie Welsh
    | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Christa Young
    Buyer beware. My experience after purchasing a vehicle here was disappointing. I began the purchase process in the evening, and by the time the sale was finalized, it felt rushed.. The salesman knew I was a first-time buyer/leaser. I took the smiling “family deal” photo, but the experience did not feel very family-like after the sal | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ mlang135
    Overall Great experience! Vehicle was delivered to home which was really nice! Everyone was great! | Read Full Review
    1/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ JASON
    Barney is so easy to work with and made things so easy for me. I just tell him what I want and he makes it happen. Thankful for such an easy process! | Read Full Review
    1/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ djwarner86
    Purchasing a vehicle from LaFontain has been a positive experience each time we have purchased a vehicle from them. | Read Full Review
    1/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ simondt3
    Liam went above and beyond to locate a vehicle we were interested in purchasing. Thank you, Liam, for being friendly, helpful and honest to work with. | Read Full Review
    1/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ Charles Jenkins
    I can't say enough good things about Tyrese. I had used a search engine and found a truck I was interested in and sent a request for more information. Tyrese was quick to reach out and offer his services. He was very knowledgeable and cordial. I scheduled a test drive and before I arrived he sent me a personal 360 recording of the ve | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Justin Saxman
    Very clean and comfortable environment to get my truck serviced at. I know I may pay a little extra but I trust the service department to do a great job every time! (like have for the past 9 years I've been going there) | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Mark Elliott
    Got me in and out in a reasonable time | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ hezron.dalton
    It was easy to schedule an appointment, I like that they do oil changes, tire rotations and other minor service work on the weekends, the Service Advisor had great customer service skills and was easy to work with, they honored my discount even though the former Service Manger that promised it to me was no longer with the dealership. | Read Full Review
    1/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ simondt3
    Liam was extremely helpful in locating a vehicle that we wanted and ensuring the product was delivered by the time we were looking to buy. We appreciate his helpfulness in getting our phones and dashboard features set up. Thank you Liam for going above and beyond for us. | Read Full Review
    1/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ BRANDON.HARRIS
    Excellent service for sale of new truck. Process went smooth and easy to work with. | Read Full Review
    1/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ Kathryn Huston-Smith
    Overall, I really appreciate the staff and the work they do at LaFontaine on my Jeep Grand Cherokee. I love my car and I usually let them perform all the service recommendations required regardless of the cost. I was a little frustrated last time I was there because I had to use their automated system to schedule a service appointmen | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ debraperkins3215
    Our dealer was experienced, informative and very helpful. It as an easy and pleasant experience. | Read Full Review
    1/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ lxtantas
    Grant was very easy to work with. Responded to my questions thoroughly and promptly and helped me get a deal. | Read Full Review
    1/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ G trine
    Very professional and polite! Pleasure to do business with A+ | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Dana Lancour
    Great sales experience working with Barney P in sales. He found the car I was looking for and made the transaction easy in a very customer friendly way! | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Tactical Tightwad
    Oil change and multi point safety inspection along with a tire rotation, all under 20 minutes. | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ nathaniel gurski
    | Read Full Review
    1/13/2026 12:00:00 AM | Google
  • ★★★★★ Charlene Crabtree
    Always very courteous and professional..thank you | Read Full Review
    1/12/2026 12:00:00 AM | Google
  • ★★★★★ DGLANCOUR
    I really enjoy working with Barney Porzondek. He does a great job finding the vehicle that is right for me, giving me honest feedback on different models, and ultimately finding the one with the bells and whistles that I'm asking for. He also works fast and has a great customer service attitude. My only critique is that my vehicle ar | Read Full Review
    1/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ THOR2
    Found the van online. Parker was very knowledgeable, but also relied on the Dealership resources to get our purchase completed efficiently, and quickly. We also needed to make the purchase virtually, as Ownership had limited accessibility. Parker came to the Office when needed, and the van was delivered as promised. | Read Full Review
    1/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ leehager411
    Good selection. Staff including Frank were easy to work with. Reasonable deal on the car we wanted so all good! | Read Full Review
    1/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ VMAGLIOJR
    Simple buying process. When I went to pick up my truck they promised me I would be in and out. I got to the dealership in time and as promised the paperwork was ready and I was done in less than a half hour. The best experience I have had with purchasing a vehicle ever. | Read Full Review
    1/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ billking2
    Zane was great…. Dealer never notified me of a part that became available to repair something from a previous visit. Zane took care of the problem and made sure it got fixed. I’d rate service manager as exceptional, but the dealership not so good. | Read Full Review
    1/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ Deshawn Walker
    | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Sue Mossbarger
    Xavier Bender has been excellent. Always willing to help me and get any problem fixed quickly. | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ dano ley
    Absolutely outstanding experience buying my first car. The entire process was smooth, welcoming, and stress-free. The staff went above and beyond to make me feel comfortable and informed every step of the way. A special shoutout to my main man, Zaithon Reddick, for his professionalism, knowledge, and genuine hospitality. I will 100% | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Roland
    | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Shelley McCall
    Excellent customer service and communication by the service department. I have been a long standing customer at LaFontaine Chrysler Dodge Jeep Ram and have been made to feel like a valued customer. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ TL P
    LaFontaine was friendly and attentive to my breed as a customer. Best dealership I have ever worked with. | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ Howard Smith
    Very satisfied with the service I received. Hope to do business with you in the future | Read Full Review
    1/9/2026 12:00:00 AM | Google
  • ★★★★★ chollopeter77
    This was one of the best car buying experiences we have had!! Highly recommend. I will be recommending my friends and family. | Read Full Review
    1/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ STEVIVANASSCHE
    Lafontaine Chrysler Doge Jeep Ram and Fiat in Lansing, MI is organized, prompt, and reliable. | Read Full Review
    1/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ tgl211
    I brought my car in for a quick oil change and was in and out quickly. A very professional and efficient service department. | Read Full Review
    1/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ lgillette
    The team was quick to resolve my issue, communicated well, and offered a genuine car for my vehicle. | Read Full Review
    1/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ pjbashore710
    Service staff are not thorough. Went in for engine light issues and also was receiving a low tire. They released the jeep to me only to discover the low tire issue was not investigated (screw in tire). | Read Full Review
    1/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ therauzer
    I was told my vehicle would be done the same day (Friday). I texted and left a voicemail on Saturday, but got no response. So instead of a matter of hours not having a car, it went on for more than 3 days. I called and left another voicemail, after attempting to wait for the advisor to pick up (both times I called), on Monday morning | Read Full Review
    1/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ HURLEY.JAMIE
    My salesman Zaithon was great he listened to us. We would choose him again if we were looking to buy in the future. | Read Full Review
    1/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ mfandrews326
    Very timely And Very convenient and considerate. Sent me updates at every step of the process. | Read Full Review
    1/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ Darren Warner
    Liam and Dultin were amazing to work with. Helped us with a deal that was best for us. Answered all our questions and didn’t try to persuade us to do anything we didn’t want to do. | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ joseph archambault
    I had an appointment with Justin Fachting. When I drove over from Grand Rapids, he was ready for me. We sat in the van while he answered all my questions. Went for a test drive. Had more questions. After buying my van, Justin arranged for delivrry. Two days later the van was in my drive. I have shopped LaFontainne locally and now | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ C V
    Recently purchased a vehicle from here and had a great experience. I worked with Zaithon and he went above and beyond to make sure I was happy and taken care of. I would not hesitate to do business with them again. | Read Full Review
    1/5/2026 12:00:00 AM | Google
  • ★★★★★ Fred Schulz
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    1/5/2026 12:00:00 AM | Google
  • ★★★★★ NATBRADFORD3
    Parker was very kind and professional, not pushy at all and worked with us to get what we need. James in finance also worked to get us the best coverage that fit in our budget. Overall very satisfied with our experience at LaFontaine! | Read Full Review
    1/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ splanda78
    Was never called when car was completed. Was told would do update that was not completed, and then they said they’d call the next day to have car picked up to complete update. Again no call | Read Full Review
    1/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ mgobluefan61
    There was a couple of hiccups but Liam put it all together! Professional and courtesy was very well promoted! | Read Full Review
    1/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ myoung13
    Mike Carroll, Nick Zaborski and driver were totally awesome, this is my 8th vehicle from Mike and has always made it so easy!!! These guys are super easy tandem to deal with and I wouldn\t have it any other way!!! Thank You | Read Full Review
    1/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ KBUSH84
    Parker was very helpful, kind and we are thrilled with our new vehicle. Would highly recommend him! | Read Full Review
    1/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ mrwellman
    Sales team was informative and efficient during entire transaction process. Appreciated home delivery pickup option | Read Full Review
    1/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ rmdurgabl
    I brought my vehicle in for a IPC issue where the panel could just turn off randomly during the operation of the vehicle. I was told that there could be an issue where the panel does not update properly and I could be without my vehicle for maybe a month. When I said if that was the case I would need a rental or loaner vehicle I was | Read Full Review
    1/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ dkcole97
    I was greeted immediately upon entering and felt like Taj really wanted to help. He listened, found the exact car I wanted and we were able to make the deal! | Read Full Review
    12/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ miistyhull
    The service center is always Friendly to work with and easy to schedule services online. | Read Full Review
    12/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Diamond
    I have purchased 4 vehicles from LaFontaine CDJR and worked with Liam each time. The car buying process has been great. The service department for my oil changes and rotation have been a quick and easy appointment. Highly recommend Liam Donahue and LaFontaine CDJR! | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Newberry
    BEWARE OF THIS DEALERSHIP!!! It won't allow me to make a less amount to leave a review comparable to how I was treated by the people that work at this dealership. I purchased a used vehicle, a 2021 & it broke down within the first week, they took a total of 2 months to finally fix what was wrong but in the meantime treated me HORRIBL | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ fasmith4662
    All about making the sale. Non responsive after the sale is made. Would not recommend. | Read Full Review
    12/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ shannonmeltons
    I had a great experience at LaFontaine with Zaithon Reddick. He found me just what I was looking for in my next vehicle. I love my new jeep!! | Read Full Review
    12/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ thaidl
    The service department is awesome. Went above and beyond to get my situation handled with the upmost professionalism that is to be expected. | Read Full Review
    12/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Katrinakrevy
    Great car shopping experience. Listened to what I asked for and took me serious as a female car shopper. | Read Full Review
    12/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ NICOLE.LOBER10
    Taj did great! We really appreciate him helping us find the perfect car. We will recommend him to others. | Read Full Review
    12/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Stephanie Peck
    We inherited a van from my husband's dad. When going to retrieve it, the battery was dead. The local auto parts store gave us the wrong battery and it shocked the electrical system. When we got it back to Lansing, LaFontaine got it in right away to check it out. They also worked with us as we waited for the auto parts store to pay fo | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ debraperkins3215
    They were professional, knowledgeable, and very helpful. Our salesperson was friendly, knowledgeable and had expertise. | Read Full Review
    12/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ dannyrobe20
    Great crew over there at that dealership. They really made the whole car buying experience great. Highly recommend. | Read Full Review
    12/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Eric Akortia
    I have always received a great service each time I visit LaFontaine | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ Patrick
    The Service Dept. was pleasant enough. Unfortunately, it took a week before we were given a quote for the repair. During that period of time our son was without transportation to get to and from work and school. The estimate we received for repair work turned to $2,000 higher that what we are paying a local mechanic. I wish I could | Read Full Review
    12/22/2025 12:00:00 AM | Google
  • ★★★★★ jamied.1208
    Liam is great! He always goes out of his way to make sure that I’m happy with my experience and my vehicle. I give him a 10! | Read Full Review
    12/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ keatin30
    Service was great. Always helpful team and feel that I am well taken care of at LaFontaine. | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Heinemann
    The staff was extremely friendly and knowledgeable and made the process painless. Additionally, the dealership was extremely clean and welcoming. | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ bowwow71
    They are not willing to admit their mistake and correct it. I and my family will never deal with them again | Read Full Review
    12/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Farr Farnia
    Not too friendly, cooperative & efficient. I have bought 3 vehicles from these guys since 3 years ago but still you are unkown to them. I took my vehicle in for a Tire repair & end up paying more for the repair & waited for nearly 3.5 hours to be done. Plus that they look down at their customers & use all kinds of gimmicks to sell t | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ DB
    Wouldn't recommend this dealer for service, I scheduled a service date on Tuesday at 8AM, I got a call at almost the end of the day on Tuesday that they were starting to look at the vehicle. I didn't receive any updates until 2 days later when I called back. They told me it would be about a week still to get the repair completed. ult | Read Full Review
    12/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ JLREIDE
    Terri Schnepp was friendly, patient and knowledgeable. She helped me find the right car for my family | Read Full Review
    12/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jade Garno
    They did a very good job with my SUV after the accident happened. Always kept me updated about all info with in service and insurance. Thank You to everyone at LaFontaine of Lansing Collision Center. | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ Katrina Parker
    | Read Full Review
    12/17/2025 12:00:00 AM | Google
  • ★★★★★ LCSevents
    Easy to deal with, no issues, good customer service | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ perhelaukka
    Xavier is vey professional at what he does. My Jeep needs to brought in again due to xxxxty plastics used in oil filter cover. He set me up to get it fixed while on vacation. | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ danmessina85
    Good quick experience. But I need to get my bed caps and cold weather package that were supposed to be in the truck but have not received as of yet | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ bowwow71
    They sold me a truck i couldn't use and wouldn't correct their mistake | Read Full Review
    12/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ jamesroten1952
    They were very polite, took time to explain to me what they were going to do to my vehicle. And roughly how long it was going to take. | Read Full Review
    12/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Joy Sandborn
    Tyler at LaFontain went out of his way to help me with maintenence and the repair of my van. He was professional and courteous. I definitely would use their services again. | Read Full Review
    12/14/2025 12:00:00 AM | Google
  • ★★★★★ charleskujawa59
    Great experience. Parker was awesome. Love the Jeep. Wife was very happy to get it for early Christmas present. | Read Full Review
    12/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Wentworth4
    Zane and Cory were so informative and helpful! Got me all set up and on my way. | Read Full Review
    12/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ sjstrick73
    We always appreciate the staff knowing us by our first names as we walk in - or if they even see us at the dealership. We appreciate them all but always look forward to working with Quinn & Zane! | Read Full Review
    12/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Niki Rudolph
    Xavier was incredibly professional and welcoming. | Read Full Review
    12/12/2025 12:00:00 AM | Google
  • ★★★★★ Tom Bayle
    Good service getting the part I needed. A little pricey but it's a dealership. Wasn't surprised. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ sandra3181
    I had the best experience ever with this dealership. The salesperson Barney was fantastic. My truck was delivered by the dealership and my old lease was taken back. This was 5 star service | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ gretchen531
    Always great to come here and I really enjoy working with Liam. I think this is the third car I’ve worked with him on and the fifth car I’ve worked with LaFontaine on. | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ jpallswede
    Thank you for advising on my battery & installing two new motor batteries plus one key fob battery. I feel set for the winter now. | Read Full Review
    12/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ JC
    Handled my issues and did everything needed. Very thankful for the good service! Only reason I didn’t leave a 5 star review is because while my transmission was being replaced my truck was left outside unlocked. My truck was burglarized and I had a 300$ Milwaukee grease gun and 50$ worth of winning lottery tickets as well as about 10 | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ apalmer32
    Justin worked harder than any other salesman we have ever had! He was responsive, reasonable, and resourceful. He worked hard to find the right vehicle, color and price. We are located in another town and did all of our interactions through phone and email. The purchases were delivered to our home with a full tank of gas! We will def | Read Full Review
    12/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ brandonlrathbun
    Purchased a vehicle, salesman said they would fix certain issues. Dropped car off on Friday before thanksgiving, they said they would have it done by Monday or Tuesday of following week. That week came and went and they said they were waiting for parts and would get in couple days and can would be ready the next following week on Mon | Read Full Review
    12/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ JaedenVoss
    I had my truck brought there because of a crank no start. I was promised that they would have an answer for me in a few days. A week goes by and they haven’t even brought it into their shop. I had to make all of the phone calls, and I even had to show up multiple times in person for anything to happen. I was also promised a loaner ca | Read Full Review
    12/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Gwendolyn Hilliard
    Tire rotation today. The service was excellent. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Daniele Storey
    | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Jaeden Voss
    Abysmal customer service. Tried to overcharge me 500$ more than what I agreed to. I had to make all the phone calls. Was promised a loaner car and did not get one at all. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Michael Roby
    I bought a brand new promaster 3500 high roof extended. From them in Dec of 22. The service department is a joke. Maybe that's why they've had 3mgrs in three yrs. Everytime I take my vehicle there keep at least three days or longer. They don't like to be questioned or held accountable by the customer. My van has been there more times | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Brian Bertsch
    Salesman made me feel like family and explained everything really well. Michael came in on his day off to make sure I was taken care of. I felt great driving away in my 2025 Ram 2500. I will definitely recommend and buy again from LaFontaine. | Read Full Review
    12/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Top 20 Inc
    I brought my car in early on Monday, December 1, 2025 for a recall inspection on side panel airbags. I was told they would need to be replaced, but they would need to be ordered. I was asked to leave my car overnight for their convenience because they expected the parts to be delivered by 8:30 am the next morning. At about 4 pm on | Read Full Review
    12/5/2025 12:00:00 AM | Google
  • ★★★★★ Mina Kind
    Came in for service. They took five weeks to run a diagnostic of my vehicle. Initial charges $500, however they couldn’t figure out the issue and requested $700 to do what they had initially agreed to do. I only received diagnostic by the fifth week because of a family made a call. They attempted to charge me over $900 for $400 parts | Read Full Review
    12/5/2025 12:00:00 AM | Google
  • ★★★★★ sky.tribell
    Xavier was great in keeping me informed and getting my car fixed with multiple items. | Read Full Review
    12/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ JOCELYNDOLGIKH
    The salesman we worked with, Parker Harris, went above and beyond and made it a great experience! | Read Full Review
    12/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ mitchiemono
    Communication from the dealership was poor. The service was not completed as scheduled. The courtesy van provided for pick up was not dispatched as scheduled, it was an hour late. | Read Full Review
    12/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ EQ
    Quinn and the service team provided an excellent experience. I continue to return to LaFontaine for the service of both of our vehicles. | Read Full Review
    12/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Alden Enojado
    Service was great. Got my oil change very fast. Zane was very helpful | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Hildebrand
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ MARKSTORNANT
    The now general manager Drew, sold us our 2010 ram brand new, and that experience was such a Great one, that We wanted to return to replace our 2010 with a new 2026 Ram, at this dealership. Liam our salesman, seemed down to earth, very easy-going, and Great to work with, We would send anyone we know -Family or friends His way! 15 yea | Read Full Review
    12/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ dhsfbcoach
    Liam was a top notch professional. Throughout the process he was very attentive to all of my needs and super responsive to my questions. | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ AMYSUEMELVILLE
    Second time customer. This company was easy to work with and responsive to all forms of communication. | Read Full Review
    12/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jacob Zamora
    Taj was respectful and honest. Easy to talk to and not pushy at all. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Furman
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ rebeccapost
    Very good experience,everyone was very polite to work with and vert vert very friendly | Read Full Review
    11/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ rhonikaye19
    Very friendly atmosphere, and people... They all work very hard to make sure you get, exactly what you want... I'm definitely recommending this Dealership to everyone I know... Thank you guys!!!! ?? | Read Full Review
    11/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ janell.rescue
    Service personnel was friendly and thorough. They honored the discount coupon I submitted for an oil change. | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ enash1971
    The salesman was professional, patient and very helpful. The whole process was very easy. I will be back for more vehicles. | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ ksommers01
    Salesman (Mike Carroll) will do everything you need from get the best price for your need’s, all paperwork is through email now, he will deliver the car to you & is very convenient . | Read Full Review
    11/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ MOUNTVEE
    I like that they had a wide selection to pick from and the specials that they were running | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ CampBrokaw
    These guys are great to work with. They have found us a vehicle every time at a price that we could afford! Liam has gone above and beyond every time too find us the right vehicle. Dillion has always been able to make the numbers work and Emma has been on top of the paperwork without fail. Thank you guys!! | Read Full Review
    11/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ ERICMARSHALL1962
    In and out fairly quickly considering what I needed done good communication with the service writer no complaints | Read Full Review
    11/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ rhonikaye19
    They work really hard to, make sure you,get into a vehicle with little to No money down .. I'll definitely be referring everyone I know to them ... The Staff is friendly and the environment is comfortable.... | Read Full Review
    11/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Max Markell
    I had a great experience doing business with the lafontaine team. Brett took great care of my truck getting it looking good as new as well as giving me a reliable loaner vehicle to help me get back and fourth in the mean time. Great service that I would happily return to. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ David George
    I worked with Liam Donahue buying a used truck. He was excellent, we have used him in the past as well. He is very knowledgeable about all makes and models. I ended up buying a Ford that was at another dealership, he arranged for the vehicle to be brought to Lansing so I could drive it. He could have just had me drive there so I c | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ jennfer elise
    My overall experience with getting a new car (after a deer hit "totaled" my car) was awful until I talked to Joe at LaFontaine CDJR in Lansing. Its a long story but the gist of it is that everyone at this dealership was great. Joe let me know right away that the car I was eyeing online had sold but that he had two others of the same | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Chris H
    Overall excellent dealership. The entire sales process was incredibly smooth and the staff was always helpful. Will definitely return in gbe future when another car is needed. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Zack Zack
    Great service | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Ginsburg
    Sales person (Liam)and Sales manager (Dalton)are awesome to work with. | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ B R
    Great Experience, Fantastic People | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ A.Keo55 “Dachamp55”
    | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ James G
    The GM of this place is a joke. Have been trying for weeks to get a call back from him. The Sales manager the same thing. Don't waste your time. Wish I could give 0 stars! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ rshotrodman
    We dropped my Jeep off in the evening of November 18th while the service department was still open for an oil change, tire rotation, and recall. We handed them the key fob and left the Jeep in the intake/garage area. When we picked the Jeep up the next day after the work was done, we found that all of the contents of the interior cub | Read Full Review
    11/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Walloon
    Attentive and did not have to take a long time to get the deal done.. Mia was great | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ JLYNNPECK7
    The process was smooth and all of our questions were answered. I really enjoyed the fancy table for electric signatures. | Read Full Review
    11/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tina Nelson
    They were very nice they were very friendly and helped and got our van in and fixed pretty quickly and now we deal with them on our blazer | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ kirby.thelen
    Had some warranty work done and new tires. The work done was complete and in one day. | Read Full Review
    11/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chuck Fortino
    Got in early for my appointment. Little enthusiasm from the check in person. Told where the waiting room was and zero contact with anyone from the dealership until the car was done. Told where the vehicle was parked and no paperwork provided. Very poor customer service compared to my Chevy Dealer. | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Abrahim
    The first part of my deal went fine. They gave me a lease quote using Employee Pricing (EP), but at the time I didn’t have my EP control number, and I was transparent about that. I told them I couldn’t move forward yet. Two days later they called me to say the original truck had been sold, but over the phone they told me they would g | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Leigha
    Review Specifically for Jenniy Dowland: Jenniy went ABOVE & BEYOND her role by creating a good/positive outcome from a bad/negative one....it was no one's fault but the truck's! HAHA Jenniy was personable, efficient, multi-tasking, empathetic, and expedient in meeting my extenuating needs arising from an extenuating circumstance. I | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ madley31
    Wonderful experience shopping at LaFontaine with Liam! Will definitely becoming back when it is time for my next purchase. | Read Full Review
    11/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ grantvanliew3
    Salesman was very patient and found us the vehicle we needed for our family. Was very professional | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ greenda195
    We love this dealership, Terri Schnepp is the BEST! We came back to buy from this dealership a second time just because of Terri! | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ elsermatt
    Great experience, not pushy, but quick to reply, answer questions.and follow thru on requests. I would recommend anyone to buy a car with LaFontaine. | Read Full Review
    11/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ kmmoran840
    Service advisor Cory, was professional and polite. Service was performed in a timely manner. Appreciated the complimentar car wash. | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ LPD179
    Excellent service. Zane is an asset to your team. I've always had great service and interaction with him and the service dept. He always comes through, however if you put his brain in a bird it would fly backwards. J/K He is a great worker | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Eulitz2006
    First timer at a CDJR dealership. The staff was very friendly and welcoming. Very easy going and pleasant experience! | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ William Heeney
    | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Heather LittleBearries
    Oil change, tire rotation and check went well and were competitively priced. Staff was friendly, attentive and helpful. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Angie Garbacik
    | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ JoJen
    | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Catie Slaght
    Pros: Friendly staff and had good communication with my recent vehicle service. Cons: Overpriced vehicles that depreciate fast so the extended warranty they talk you into doesn't cover full repairs. My car dash was very dirty when service was complete along with an empty gas tank. My warranty provided a loaner but the dealership did | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ CaS
    Staff is friendly, but I do not believe they are a fair dealer. They sold a vehicle that depreciated in value by thousands of dollars in one year. That vehicle needed an engine replacement within that time frame leading to a large out of pocket expense from the owner. The dealer did not have a loaner in stick even though warranty cov | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ keltharen
    Patient with us. Considering we traded in two and test drove two, relatively fast experience. N¨ml | Read Full Review
    11/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ danaqueen2007
    I was able to get the truck I wanted. Thanks Every time I needed something they were there to help. | Read Full Review
    11/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ surenbagratuni
    Good and friendly service. In- detail explanation services needed. Timely performance and high quality of work performed | Read Full Review
    11/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ tomcat826
    Dealership went above and beyond to accommodate our needs. Great sales team and great experience. I would definitely recommend this Dodge Dealership !! | Read Full Review
    11/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mike Carroll
    They didn’t do anything for me and I wouldn’t recommend them to anyone | Read Full Review
    11/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ carrollmh
    The process was quick and painless. I would work with team again in the future. | Read Full Review
    11/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jook Bawx
    I like how fast they were when I had my vehicle done everyone is so nice I’d recommend sending anyone here for service. | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ Jerzy
    Great customer service | Read Full Review
    11/14/2025 12:00:00 AM | Google
  • ★★★★★ michael-beyer
    Truck back quicker than promised. Checked over all items on list and did a multipoint check. | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ apalmer32
    Justin is amazing! Second car we bought from him and wont be the last! I love how he was able to look at a variety of makes and models from multiple LaFontaine dealerships to find us the right car at the right price point. He had to jump through hoops for us but did so with grace, energy and efficiency, even if he knew some of the as | Read Full Review
    11/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ broadway502003
    Everything was handled properly, and everyone was cordial. The vehicle was corrected then is working fine | Read Full Review
    11/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Merideth Hadala
    | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ eakortia
    Nice and good customer service I will recommend them to anyone in need of such professional services. | Read Full Review
    11/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ SUSANANGEL6
    Horrible communication and more than double the price and went for a second opinion and a problem they said we had we did not have Took a lot longer than promised as well | Read Full Review
    11/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ JOSEPHM6349
    The appointment was by phone and scheduled in the same week. Work was completed within estimated timeframe. | Read Full Review
    11/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Fran Wresinski
    I stopped in for a warranty issue, without an appointment. I was taken care of promptly with professionalism and courtesy. Great experience! | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ John
    Prompt and professional | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ eakortia
    I appreciate the service in general, however, I didn't get the understanding on some aspects of the transaction as it appeared rushed through. | Read Full Review
    11/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ scott parry
    | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Mike Saban
    Bought a new ram one day and a jeep the next day Ceasar was a good sales person love our new rides | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ Dur Efaw
    | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ TJ Grantham
    | Read Full Review
    11/6/2025 12:00:00 AM | Google
  • ★★★★★ ahamzey
    Zane treats me well and I trust him and the technical team to service my Jeep Wrangler properly. | Read Full Review
    11/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ LPD179
    Excellent experience from Zane all the way through the work done by your techs, even washed my truck thank you | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ gretchen531
    Always very happy to come here. The service is professional, helpful and it’s a great place for getting a car or service. | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ MRAMSEY4713
    Great service, polite. Got the work done in a timely efficient manner. Great afternoon shuttle driver | Read Full Review
    11/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Schaible
    | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Resha Jones
    Not sure why I return probably because I need my truck fixed by an actual dealership. But I get ripped off every time. No loaner after my car was there months. Had my car a week with no resolution told me to come get it because they just didn’t know. Charges me for things I didn’t ask to be fixed. Got charged 200$ diagnostic fee for | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Max Mire
    Very good service nice polite personnel | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Orval Whitmore
    Friendly and helpful service department. | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Adam Cannarile
    | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Brian Nguyen
    I really like the way they did it very well thank you very very much | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ daniel jacobs
    Great salesman! Justin was easy to work with and was very patient with us. Best part is the delivered the car to our house hour and a half away. | Read Full Review
    11/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ lorapatriarche
    Had service on my vehicle oil change tire rotation air filter change and tune up. Said had to have a BG fuel system service if getting a tune up. Also requested inspection. Total was 1037.12. Did not get a new air filter and jeep is now making aloud sound in the right rear plus when driving on the freeway will hesitate and then go ag | Read Full Review
    11/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ KSUPPES
    We are a Government Customer and work with Michelle Deacon who is phenomenal to work with. Thank you for all your assistance, we appreciate it!!! | Read Full Review
    11/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ James Jackson
    | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ jimsecor
    The staff seemed cordial and competent, particularly Xavier Bender. My principal criticism, though, is that your policy is to force me to pre-pay your credit card processing fees. Those should be included in the dealership’s business overhead, not mine. That little “gotcha” at the end, tended to sour what had been a good experience. | Read Full Review
    11/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ BARBARA51LGIA
    Could have been better, don't know if I would come back again. I have put $600 in repairs already and have only had car less than 2 weeks. | Read Full Review
    11/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mrod2807
    Very satisfied with the service that was provided to my vehicle and the customer service was exceptional. Would definitely recommend to someone and will be using the services again. | Read Full Review
    10/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ tomlenard
    Xavier was very helpful and responsive so I appreciated that he worked with us to fix our van | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ cannarile16
    The whole team made me feel like family. Taj was awesome with his knowledge and love for his job. I appreciate all the things he did for me and always keeping me in the loop. | Read Full Review
    10/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michael Oles
    The staff in service is professional and know what they are doing | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ Uwase Muhoza
    | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ John Ziegler
    Very professional group of people. Job well done. | Read Full Review
    10/30/2025 12:00:00 AM | Google
  • ★★★★★ higelmiredennis
    Good parts, service and sales crew would highly recommend dealership to family and friends thanks. | Read Full Review
    10/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ BARBARA51LGIA
    Car should have been checked over better before resale. Have only had car 1 week and already putting repairs in the car. Not happy and don't know if I would come back. | Read Full Review
    10/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ brendai44
    Liam made the process seamless and the finance manager made it just as easy. Definitely recommend them | Read Full Review
    10/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ hallkenn
    Even with the everyday challenges, everyone in the building works to make the client happy! | Read Full Review
    10/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Mulder
    | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Contag
    Service was thorough with clear explanations of expectations and timelines. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Benjamin Miller
    Timely and high quality service. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Jason Mead
    Great fair service. The La Fontaine‘s service 100% of my fleet very happy | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ CassidayD2
    Love the salesman. Love the vehicle. I wish it would have been gone over better. I changed the spark lugs when I got home. No power going up incline. Air filter filthy and dirt on top of the engine. | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ sharpmopar
    So far the truck is not fixed right, after repeatedly explaining the situation between the service writer and the tech they don’t seem to understand how to wire a simple trailer connection in to a ram pick up. Furthermore, the first time I went there not all the wires are even connected properly, I showed the service manager. He told | Read Full Review
    10/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ phil grimwood
    Justin and Emma were absolutely incredible to work with, knowledgeable, professional and relational, we appreciated the exemplary service we received! Good job! | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ qc
    Andrew was very helpful and informative, he got me the best deal he could. I really appreciate him for that. Highly recommend him, I plan on purchasing from him again in the future if a deal arises. | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ GHILLIARD55
    Love the car but we found a crack in the windshield. Not cool at all!! | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lucas H
    LaFontaine CDJR was a great experience. Andrew Kinney in sales was amazing. What started as online inquiry became what I expect to be an ongoing relationship for our family needs with vehicles. Andrew was open, honest and willing to work with us while understanding what we were looking for, even knowing we were working with other dea | Read Full Review
    10/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Windstorm10000
    Corey in the Service Department was great upon arrival and assisting me with the 2 oil changes for $130!!! | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ned
    Great people with good intentions. I trust nobody else with my car and safety! Thank you! | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ avalon44
    Quick oil change was actually quick! Very helpful & friendly staff. Waiting area was warm & inviting & clean. | Read Full Review
    10/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ kimberlynn2111
    Holy smokes, this was the best car buying experience, period! Liam is an absolute superstar. Living in Kalamazoo, I appreciated how he went above and beyond—sending videos, taking care of paperwork electronically, and even having the Jeep delivered to my house last night! The service was top-notch, friendly, and incredibly accommodat | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kayla Miller
    We went to a couple dealerships before returning back to LaFontaine for a 3rd vehicle purchase. Lo was amazing. Highly recommend working with him. He is honest and upfront. | Read Full Review
    10/23/2025 12:00:00 AM | Google
  • ★★★★★ dane48915
    I was severely disappointed when I went to pay for my completed oil change service. All k had done was an oil change. The estimate that I had to sign and agree to was $75, but the final bill was $50 higher. I find it hard to believe that you don’t the cost of a standard uncomplicated service like an oil change that you do on a routin | Read Full Review
    10/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ LKHSTIFFLER
    Xavier Bender took care of me. He was outstanding. He was very accommodating and helpful. | Read Full Review
    10/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ ak
    They did a great job helping me with a recall. The service was timely, and the workers were kind. | Read Full Review
    10/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chris P
    Couldn’t of had a better experience with Justin as our sales guy!! Highly recommended. | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Minyoung Lee
    Very good! Thank you so much! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Brian Olds
    Big shout out to Liam Donahue and the entire sales team at Lafontaine! Made my new truck purchase easy and convenient!! Thanks!!! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Danny Bishop
    Outstanding service! I couldn't be happier with my new vehicle purchase! Thank you!! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Deanna Wertz
    I have been with Lafontaine for 4 years now and they are Fabulous in every department. Thank You Lafontaine!! | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ BARBARA51LGIA
    Efforts were made to get me the car I wanted. Miles were higher than I wanted but overall the car is good. Would like to mention 1 thing. There was NO gas In the car and no mention that I should get some. The car I traded had a full tank but I got nothing in return. I feel I should have at least gotten a quarter of a tank. | Read Full Review
    10/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ CHRISP
    We bought two new Ram trucks and traded 2 in. Justin (sales guy) made it super easy and took care of us he was very professional and knowledgeable. Great dealership, easy transaction. | Read Full Review
    10/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Scott Tolmie
    | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ broadway502003
    Everyone is very professional there.And the vehicle was ready when we arrived to pick it up. The sales experience was good. | Read Full Review
    10/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ terri.schnepp59
    Quinn has always been very attentive when checking me in and keeping me updated on routine service items | Read Full Review
    10/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ constance48827
    Slow service and communication. Ridiculous overcharge for a battery (we ended up buying a battery from Menard’s for $600 less). | Read Full Review
    10/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ HYATTHOUSE603
    My salesman Barney was great. Took care of all my needs in order and ordering my new Jeep. | Read Full Review
    10/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ alyssa.melnik
    My experience was great! They were super helpful and guided me through the process as a first-time car buyer. They were also super quick and flexible, getting me out the door with the vehicle the same day! | Read Full Review
    10/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ brookhaske
    Nicely remodeled showroom. Xavier in customer service was very attentive and treated me as a valuable customer. | Read Full Review
    10/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ blueeyes1218
    Always a smooth and efficient experience at LaFontaine. Quinn is always great to work with. | Read Full Review
    10/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ HYATTHOUSE603
    My dealer, Bernie was great. He explained everything in a very timely manner in a very patient manner. | Read Full Review
    10/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jake Fink
    | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Mike Booth
    Had several recalls that required dealer service, anticipated same day service and was led to belive it would only take a couple hours. Also requested they reset the tpms and clock, as the radio no longer works in the van. Easy to make an appointment and provided a free shuttle. However communication and speed of service was truly b | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert T
    Horrible experience in several ways | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ aredick27
    The service was good. However, charging $200 dollars for a simple diagnosis is absurd. I had other problems to workout but each was an additional $200. Got quoted nearly $3000 for brakes. Went to Discount Muffler in Lansing. $900 out the door and a lifetime warranty. I would recommend them instead of here | Read Full Review
    10/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ T
    Andrew Kinney was my sales consultant and he was simply amazing and went above and beyond for me and everyone there was so nice and I didn’t feel pressured at all. They are very honest, polite and transparent. Thank you again Andrew Kinney, Joe in finance and AJ the used car manager. | Read Full Review
    10/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ kmillerlund
    Lo was great. He was honest and made sure our concerns were addressed. We will be back to work with him when we need another vehicle. | Read Full Review
    10/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ RST
    I was not going to write a review. I had a bad experience and I told those at the dealership that I dealt with that I would not write a review. But they did not do what they committed to doing. I requested to not receive emails or texts. I continue to get emails or texts despite them saying I would not receive these. Communication du | Read Full Review
    10/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ kendrapryczynski
    They corrected the issue of a bad fuel pump. Thank you for your help Lafontaine | Read Full Review
    10/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ AAPRIDGEON
    Liam was absolutely incredible! Very knowledgeable and helpful. His communication was timely and his follow up was great. | Read Full Review
    10/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ JWANDJKWOOD
    Service department operates very efficiently, and Quinn is very nice and helpful! Thanks for the great service!! | Read Full Review
    10/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charger Owner
    Xavier did a great job of scheduling my service and getting it completed in a timely fashion. | Read Full Review
    10/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ CassidayD2
    Great salesman. I enjoy the vehicle. I did however spend much time repairing several things on the jeep when I got it home. There should have been more detail to significant aspects like blinker out, spark plugs bad, air filter dirty and dirt and oil on the motor top/sand. But I hope to continue bringing the vehicle up to par with a | Read Full Review
    10/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ gcarr06
    Very pleased with service performed. Service was quick and also received a complimentary car wash. | Read Full Review
    10/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rafael Figueroa-Vega
    Exceptional service programming my key FOB. THANK YOU. | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ nealmossing
    Service was taken care of as promised and appreciated that they washed my truck as well. | Read Full Review
    10/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Montell Gowens
    The service staff lead by Corey was very professional and efficient from the time I pulled into the bay area until the time I left. Thank you for your excellent hospitality and will definitely be returning for future maintenance on my vehicle. | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Caressia Brown
    If I could give 0 STARS I WOULD !! DO NOT BUY A CAR FROM HERE !! THEY SOLD ME A CAR AND A DAY LATER THE FUEL PUMP WENT OUT.. AND THEY EXPECTED ME TO PAY FOR IT .. LET ALONE GET INTO A SHUTTLE AND NOT GIVE ME AN OPTION FOR A RENTAL CAR A WEEK LATER I GET THE FUEL PUMP CHANGED MY GEARS Aren’t SHIFTING PROPERLY .. RAN INTO THE SAME RUDE | Read Full Review
    10/10/2025 12:00:00 AM | Google
  • ★★★★★ Peter Sandretto
    | Read Full Review
    10/8/2025 12:00:00 AM | Google
  • ★★★★★ vcoop09
    Awesome work very communicative and helpful. Quinn was training and she was still attentive while multitasking. | Read Full Review
    10/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ john.fiero
    I am very pleased with the selection, the service, and the personal attention. Thank you! | Read Full Review
    10/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ sbayouk
    Your dealership was unable to do what was asked. Nothing was done. No valid reason. | Read Full Review
    10/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ john.fiero
    Great selection, great staff, great service. Long term customer and very satisfied with the team. | Read Full Review
    10/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ kmsdrummer
    They provided professional and friendly service. I was given a prompt appointment. Zane Bonwell did an excellent job and was very courteous and accommodating my walking difficulties. He even saw that my truck was washed! | Read Full Review
    10/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Freddy MacWilliams
    | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Ritter
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Trumpie
    | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Christina Adams
    Liam is amazing! So is Emma! We have purchased 8 vehicles between all of us in the family from here. Its always been great! | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ leamand
    Everything was great and Charlie was awesome. The work on my vehicle was completed faster than the estimated time! Thank you! | Read Full Review
    10/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Joe Arnold
    took my truck in for new tires and wheel alignment my steering is off and pulls to the right.did not have any issues before so I’ll return for service | Read Full Review
    10/3/2025 12:00:00 AM | Google
  • ★★★★★ Charger Owner
    The process was seamless - all handled via phone, text, and email. It was great. Justin did a good job communicating what was needed and getting the sale completed. | Read Full Review
    10/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ DAWNAKERS
    My advisor left on vacation and my car had been sitting, not even looked at, for 3 days. Fortunately, Ryan, the assistant manager took over my issues and service was completed within a day and a half (parts needed to be ordered). I was surprised at the amount of work that was needed as the car is only 3 1/2 years old and under 30,000 | Read Full Review
    10/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ DRABEK
    This is our second vehicle we have obtained with Mia and she has done great. i looked at multiple vehicles and with each one i asked for multiple lease/finance options and she got me prices accordingly. | Read Full Review
    10/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ WIERDADENNY
    Justin was Awesome !!! A Pleasure To Business With !!! We Were Like His Only Customer, and it was Saturday and it was Very Busy !!! | Read Full Review
    10/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charger Owner
    Everything was handled in a timely manner and over the phone or online. The process was easy and convenient for me. | Read Full Review
    10/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ DARLEEN0
    I would like to sincerely thank everyone who took the time to review the work performed on my vehicle. I appreciate your attentiveness to my concerns regarding my Durango, as it was frustrating trying to identify the underlying issue. I am grateful for the additional time you dedicated to explaining everything in detail, and I wish t | Read Full Review
    10/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Molly
    | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Robert Lindsey
    Provided a quick and detailed repair of my vehicle.service was quick and efficient | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ CBRYANT11
    The best to ever do it! I wouldn't let anyone else in the entire state of Michigan touch my vehicle. Zane and the entire service department team at Lafontaine Chrysler are honest and friendly. I enjoy seeing their smiling faces every time I bring my vehicle in for service. I'll be a customer for life! :) | Read Full Review
    9/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ KRLENNARD
    Knowledge employees, great communication, friendly and easy to deal with. Updates on the timeline for my vehicle were given promptly. I would recommend this dealership to my family and friends. | Read Full Review
    9/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ rjgd99
    I needed a headlamp replaced, cost me $205 because front-end needed to be removed. Huge design flaw! Service rep told me to wait in lounge, and he'd come and get me when job was completed; he did not! Instead I just happened to check my email and found a msg that my car was ready. Msg had been sent nearly 30 minutes previously! When | Read Full Review
    9/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Quest1
    The service provided was great. I scheduled an oil change and tire rotation, and the work was completed within the hour as promised. | Read Full Review
    9/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ KIMJXN
    You did excellent work on my car and you even cleaned it inside and out. I really appreciate that. Thank you! | Read Full Review
    9/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ kdhhawley
    Good Service. I will be back for my next service and vehicle purchase in the future. | Read Full Review
    9/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ valeriedanes02
    Maverick has been great to work with every time! I will always recommend Maverick & LaFontaine | Read Full Review
    9/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Thuggmuffin517
    Everyone who i encountered was great and helpful. Overall great service and a great vehicle ?? | Read Full Review
    9/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Rizzo
    Dealership. Expensive parts. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Amy Fredericks
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ R W
    I was notified that the tool / part was now in to care for the recall on my Fiat Spider. I took it in today and the employee, Andrew, was very kind, personable, funny and friendly. The service visit was very fast and I was impressed with everyone today. Thank you to the General Manager, Drew, as well for pursuing the tool for the | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Tim Haidl
    Excellent service! The entire service staff are extremely helpful and go out of their way to help in any way they can. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Tom Letavis
    I had a side view mirror replaced. The estimate was quick. The service was performed on time and in accordance with the estimate. | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ jeanrenelouisjacques
    I think la Fontaine is a good dealer . I’ll come back soon thank you | Read Full Review
    9/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ dbostic79
    Thomas knight was so kind, helpful and so caring. He went above and beyond being helpful. | Read Full Review
    9/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Richard Lowe
    Excellent service. Excellent salesman. Excellent price. | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ AJ Perez
    Almost three years ago I bought a car from Joe, no attitude or looking down on me like these other dealerships did. Best salesman I encountered out of all the dealerships I been to. Good to see people like him still work there. The other dealerships thought I wasn’t serious in buying a vehicle, but I left because of their attitude. W | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Angela Oliver
    Service department is subpar. Really poor communication and service time frame. The last 3 visits to their service department were bad. The last 2 times they couldn’t find my keys at pick up. I do not recommend. | Read Full Review
    9/23/2025 12:00:00 AM | Google
  • ★★★★★ Chad Dutcher
    As always they are informative, helpful and detail oriented. Always happy with my service | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ jrichter16
    Liam is great to communicate with and is very friendly. I would definitely recommend him and La Fontaine to friends and family. Thank you! | Read Full Review
    9/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ CASPENCE
    I had a special situation that took quite a bit more time than usual acquiring all the required documents necessary to purchase a vehicle. Liam Donahue went far above and beyond to make sure everything went smoothly, and it did! I’m so happy with Liam and LaFontaine, and will support anyone’s decision to make this their go-to dealers | Read Full Review
    9/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charles Dobis
    The check-in process was great. Came in for an oil change and tire rotation. I guess the service agent went to lunch because I was checked out by another employee. There were, however, two other items that were not completed. These were the replacement of the rear wiper and a complimentary car wash. | Read Full Review
    9/22/2025 12:00:00 AM | Google
  • ★★★★★ angelaoliver04
    Poor communication and poor service. Issues the last 3 times I’ve had a repair. Lost my keys the last 2x. I won’t return | Read Full Review
    9/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ vhale1906
    Tarah was amazing. He answered all of our questions. I was there with us through the whole process.. | Read Full Review
    9/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Carolyn Spence
    Liam Donahue was wonderful and went above and beyond to find me the perfect car! | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ hdtechnicianmg
    It was great very fast and simple Liam was an amazing salesman and helped me get the truck off my dreams. Thank you | Read Full Review
    9/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ bmcwal
    Grant was a good guy to work with, But the good part stopped there. Now in week 2, still no delivery of the truck. If I had any idea , that the delivery would take this much time, I never would have bothered to buy it. As far as I am concerned, you can keep the truck. Just a waste of my time Not happy, at all. Just pissed off. | Read Full Review
    9/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michael Jarous
    A part needed to be ordered, when part arrived the repair was completed in a timely manner and my vehicle was delivered | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Marcia Foster
    | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Beepa12
    The service representative was excellent and I am happy with my new tires. But although I arrived on time for my 9:00 AM appointment, I waited 2.5 hours for the work to be completed. I feel like I was put behind a couple of walk in customers and can’t help but wonder why I bothered to make an appointment. | Read Full Review
    9/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ bsalister
    Zane handles all issues and concerns in a friendly and professional manner. He goes above and beyond to ensure the customer is happy. | Read Full Review
    9/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ dmgilbert73
    Liam was great to work with. Worked out my trade and answered all of my questions. When we sat down with Emma, she was fantastic as well. Thanks for a great experience all around! | Read Full Review
    9/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lauren Trainor
    | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Terry Pukajlo
    My truck broke down while I was out of town. The dealership went out of their way to fix my vehicle and get me back on the road the same day. | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ gone 2trackin
    Easy fast comfortable service! Thanks again! | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ marci41527
    Mia is wonderful to work with and helped me find the perfect vehicle for me. | Read Full Review
    9/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ neuron1802
    The service advisor was rude and did not seem interested that I was there. I stood there for 5 mins before I was acknowledged. All she said to me “What are you here for?” Almost as if she couldn’t be bothered I was there. She was not pleasant at all. It then took an hour and 40 mins for an oil change. If my oil change wasn’t free, I | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Amber Mahoney
    If I could rate this service department zero stars I would. The service department is the worst to deal with and the service manager (Claude) is absolutely horrible. He will insist it’s normal for your engine to “tick” and “seepage” is nothing to worry about. I just got my Jeep Cherokee back from another dealership with over $9500 wo | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ JESSICA.A.BEYER
    Overall I had a great experience at the dealership. All of the staff were very helpful and friendly | Read Full Review
    9/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ toddburnett
    Good people! Easy to work with. Tommy was knowledgeable and informative. No problem recommending them. | Read Full Review
    9/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ nocolorlines
    Excellent service. Very professional and all were friendly. The store was exceptionally clean. It was great to work with them. | Read Full Review
    9/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ dbostic79
    Thomas knight was so helpful, kind and caring. So thankful for all his help!He always makes me feel care about. | Read Full Review
    9/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ KMLEHMAN25
    Very welcoming, Very clean, Terrific experience, I do miss the paper days tho, kinda hard to follow the numbers when flipping from screen to screen | Read Full Review
    9/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ jillsiegrist3
    Great service. Was able to get car in right away for oil change. Conveniently close! | Read Full Review
    9/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Poulson
    | Read Full Review
    9/13/2025 12:00:00 AM | Google
  • ★★★★★ NEURON1802
    An oil change took an hour and a half. The service staff were not very pleasant. I stood at the service desk for 3 mins, with an employee also standing there before I was even acknowledged. They were not on the phone either. Their attitude left a lot to be desired. It really seemed like they did not want to be there. I have those day | Read Full Review
    9/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ GRANT.THELEN
    Prompt service, the tech and the advisor were friendly and my car runs great. Would recommend | Read Full Review
    9/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ sara alguire
    I have been leasing from LaFontaine Lansing for a few years and have gotten fabulous service from Terri Schnepp. I am also really happy with the on-time, friendly staff in their service department. They do great work and make being there a pleasant experience. | Read Full Review
    9/12/2025 12:00:00 AM | Google
  • ★★★★★ Paul Melse
    Outstanding service by Corey Brokaw | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Craig Pettis
    Me and my wife went to the dealership to purchase two vehicles and had an excellent experience. Our representative Taj Burgette was very professional and answered all our questions. And we ended up getting great warranties on our new vehicles and we are very happy! | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Vjollca Mustafaoglu
    Great service , fast aproval, friendly enviroment and sales person was great.I will definitley recomend it. | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Pettis
    I had a great experience when purchasing my new Jeep. | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Hart
    | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ ferro3000
    Corey was very helpful and friendly in resolving my service issue. It was a pleasure to work with him. | Read Full Review
    9/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ liz
    The sales representative made it a very positive experience. It was great to work with Moustapha | Read Full Review
    9/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ LISAHANDS64
    Reliable and dependable, I have never been let down, I truly feel like I am treated like family | Read Full Review
    9/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Clint Reimbold
    | Read Full Review
    9/10/2025 12:00:00 AM | Google
  • ★★★★★ jkabbott1961
    Toll in a 2025 Grand Cherokee 4xe for engine warning light and charging system failure. Picked up after 3 weeks and told “Nothing wrong with it”. The was NO charge on the battery! Battery charge level was ZERO when returned to me!! This indicates no attempt to charge. Complete waste of my time. Total failure of LaFontaine service dep | Read Full Review
    9/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ ejeffries16
    The appointment started on time; Quinn at the desk was very pleasant and professional; work was timely and appears to be well done - they even washed my car for me! | Read Full Review
    9/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ MICHEAL.DAVIS.JR
    Excellent service and attention to detail/ what we were looking for vs. What they needed to/wanted to sell | Read Full Review
    9/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ jge0
    Barney as always did a great job. We have used him for years and will again. | Read Full Review
    9/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ TERRY Hallock
    Work is fine. Consistenly want to do more than is required. | Read Full Review
    9/9/2025 12:00:00 AM | Google
  • ★★★★★ hart.andrea14
    Communication was quick and efficient. My vehicle was returned timely and clean. Very much appreciated! | Read Full Review
    9/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ chkyjo45
    Very helpful salesperson answering all questions to the best of her knowledge truck arrived in a reasonable time | Read Full Review
    9/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jason
    The staff at LaFontaine was excellent. The service was quick and efficient as well. I would certainly return for future work on my vehicles. | Read Full Review
    9/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ wooddiana.dr
    The sales man Braden was very helpful and found exactly what I was looking for | Read Full Review
    9/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ lynnmbassler
    Service was fast and I appreciated that there was no hard sell to get me to do other services that I did not want. I did have to wait a couple minutes after I initially walked in for someone to acknowledge me and then I got the impression that the person checking me in was annoyed she had to help me. | Read Full Review
    9/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ jtszar35
    Service rep, Quinn, was very helpful, and explained a few things about my windshield when I had a question about it. | Read Full Review
    9/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jill Siegrist
    Prompt and reliable service. Just wish you had late afternoon/early evening hours so wouldn't have to take off work. | Read Full Review
    9/7/2025 12:00:00 AM | Google
  • ★★★★★ G trine
    | Read Full Review
    9/7/2025 12:00:00 AM | Google
  • ★★★★★ Chelsee Schram
    | Read Full Review
    9/7/2025 12:00:00 AM | Google
  • ★★★★★ ERICVANDB
    Lack of communication, lack of planning ahead. Scheduled appointment 23 days ahead then didn't have part. I ended up having a two week fix for a warranty door actuator. | Read Full Review
    9/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ nuhddad
    I took my diesel truck in for a warranty issue plus routine maintenance. Due to some confusion about scheduling the warranty issue was not addressed. The routine maintenance was taken care of in good order. I will reschedule service at a later date. Not entirely happy but good diesel service is hard to find nowadays so I'm stuck. | Read Full Review
    9/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ gratitude
    Barney is great. He was fast, efficient, thorough, and knows his products. He worked with Nick to make sure delivery would be handled efficiently. Nick was ready for me at the agreed upon appointment time. Nick is very personable. Emma was a delight to work with. You got a great team there. | Read Full Review
    9/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ TERRY61240
    I’m from out of town and my truck broke down. Once the dealership learned I was stranded they made room in their service center to troubleshoot and fix my vehicle. The service tech Paul was extremely helpful. Dealership also gave me a Military discount. I have zero complaints. | Read Full Review
    9/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Heidi DeLano-Jones
    Very efficient, professional and friendly! | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ R W
    I called to set up an appointment to have a recall cared for and was told they could do it. So I drove a two hour round trip and an additional two hours waiting to be told they couldn't do it and that I should try Mazda? My car is a Fiat and they said they could do it. So when I called the National Safety Commission, they said the | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Steve Fine
    I always have a good experience at your location this particular time. I was getting an oil change and looking at a 2021 ram 2500. Although my credit score was not good enough to get me a payment that I could afford. Lo was very very helpful in trying to get me in the vehicle. I Believe he done everything he could get me a decent pay | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Mark O'Kray
    | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Mark Barnard
    Great except for texts person to person is much better | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Allen Krizek
    The recall appears to be done correctly and professionally. Unfortunately it took three appointments to get the work done. The parts were not available for the recall even though the service manager that answered the phone said that we always have those in stock. Very disappointed to hear someone to give false information like that b | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ ROTH.GARY
    Quinn (service rep) was very helpful and informative. Service was very quick with minimal wait time. | Read Full Review
    9/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    As always, professional, friendly, and well done service. Thanks to Quinn for her great service. | Read Full Review
    9/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ kennihou812
    Great place to buy a car. Enjoyed my experience and found the my dream jeep. | Read Full Review
    9/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ carolyndiamond2
    I left my vehicle at appointment at 10:30 AM 08/27/2025. I did not have any transportation for the Holiday weekend and was stranded at home. September 2nd I picked my vehicle up. Nothing had been done. No charges. However, the service person I called 08/29/2025, I never received a call from LaFontaine about repairs, told me it was in | Read Full Review
    9/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ mumbydouglas
    Terri was patient and helpful. She showed us all the features in our new vehicle and gave us a tour of the dealership. | Read Full Review
    9/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ fred hingst
    Top notch service department for Ram Trucks. They actually make you feel like you are a valued customer. Xavier the Service Advisor took excellent care of me and my truck’s needs | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ denisemorgan
    Cory was very nice, pleasant and helpful. It was quick and easy drop off experience. | Read Full Review
    8/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ sweyhing
    very good service. Prompt, polite and efficient. Checked vehicle thoroughly and gave competent advice. Recommend | Read Full Review
    8/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ rtdmsp
    Professional, friendly & helpful. Our Agent was Cory Brokaw great representive of your organization. Thank you! Ric Davis | Read Full Review
    8/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ krizek
    Did not have the parts and it took three appointments before they were ready to serve me. Very disappointing. | Read Full Review
    8/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jack Dewey
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Girardvicki
    Great replies to email and texts. Overall very good communication and I appreciate that more than they will know. | Read Full Review
    8/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ apexbsg
    They aren't there for you at all. Horrible communication and follow through. If you have a letter or offer from corporate I would suggest you bring a lawyer with you to insure this company doesn't screw you. | Read Full Review
    8/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ MARKJACQUART
    Awesome job getting us the lowest price possible, and good money for our trade in. | Read Full Review
    8/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ HVAC Guy
    This was a great experience, and we thank Zane for providing us with outstanding customer service. | Read Full Review
    8/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ram15005150
    Andy and Ryan are top notch in the service department. I am a repeat customer soley due to their highly professional and efficient assistance. | Read Full Review
    8/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Richard Brokaw
    Liam was wonderful to work with as usual. This is the second vehicle we have purchased through him and his customer service is top notch always. The LaFontaine Group has always given us a great deal. Thanks guys! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Hartley
    | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Amber Craft
    Andy in service is always great to us and timely with getting our vehicle done and staying in contact with us during the process we appreciate the service guys a lot! | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Morghen Guajardo
    Good experience other than the vehicle being listed as a non-smoking vehicle to have it and it was definitely smoked in. Bombed it twice and the smell won’t come out. Very irritating, I don’t smoke, I don’t want to smell it or smell like it. They blow it off and just say to use Ozium….. the principle is you lied and now it’s somethin | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Russo
    At first, everything seemed great. Justin, my salesman, was nice to work with and the finance girl was super friendly when signing papers. I did have to bring up the certified pre-owned warranty myself, which was a little odd. Fast forward not even a month later, and I’m already dealing with a major issue. I had to take the car to a | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ wooddiana.dr
    The associate that help correct the issue I had went out of his way to make the problem better. | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ lizzard66
    I’m very happy with my service. Everyone was great. They took care of us! | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ tbird0843
    Love my car AND my “car lady” Terri Schnepp! I will be back for sure! | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ shelby B
    Justin listened to what we needed. He was able to find us the right vehicle. | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ ALANF2067
    Service was good, the only thing I have an issue with trying to sell me a $650 car battery. | Read Full Review
    8/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tommy Deshais
    | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Ramsey
    Great service from my service advisor. Fast and friendly service | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Tori grambau
    Did great on fixing my car and getting it to me as soon as possible | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Mitchell
    Very friendly staff | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Evan Acker
    I wanna start this off by saying Jenniy deserves ALL 5 stars but my sale and process doesn’t. Jenniy is labeled the “Rental Manager” here but she did everything! I wish I could have had her as my Sales Consultant too. Justin on the other hand who was my sales consultant didn’t make sure anything we talked about that needed to be done | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ Jamison Sholander
    Their “certified pre-owned” check is low quality. I bought a lemon costing me over a thousand dollars in repairs immediately after purchase. The issue was a leaking oil system which could have caused engine seize and been catastrophic if my family were in the car. No communication from the dealership after repeat attempts. | Read Full Review
    8/25/2025 12:00:00 AM | Google
  • ★★★★★ shilin long
    Very good service | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ rmdurgabl
    Liam was very knowledgeable and made my purchase decision easier. Joseph made the finance process very easy. | Read Full Review
    8/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ tdeshais
    Only place I take my car for service. They are always great communicating and always friendly | Read Full Review
    8/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ dirtydawgbfmc65
    Excellent and fast service as always. Discussed upcoming necessary services for my vehicle. I appreciate taking thr time to review what will be needed. | Read Full Review
    8/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ austin.nagle95
    Extremely helpful, worked hard to get me into a vehicle and suggested multiple comparable vehicles to make sure I got into what worked for me | Read Full Review
    8/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ wphowley
    Service team took care to make sure all issues were taken care of. My issue was intermittent and hard to isolate, but they went the extra mile to solve it. | Read Full Review
    8/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lynn Mckelvey
    I'm glad I have bought my Lightning from LaFontaine Ford and that way I have it serviced there because it's going to be done right and there people that work there will treat you right. Thanks ?? | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ Ronalee Polad
    | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ otis diamond
    I was happy with my experience with the sale of my vehicle but I was not happy with what I was told by the sales manager didn’t do what he said he would do before I picked up my vehicle and will not return my calls | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ travis.farlow
    I was most impressed by the professionalism and dedication that staff had towards me throughout my car buying process. | Read Full Review
    8/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ ra.merrill
    Xavier was very helpful, as was Mike Merrill who was the service person who did the work. | Read Full Review
    8/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ rpolad
    Website for making a service appointment is confusing and basically sucks. I called and the person on the phone got me a better appointment. After arriving they got me in and completed service very fast. | Read Full Review
    8/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jason
    The service team was excellent. The service provided was fast and the entire process very efficient. | Read Full Review
    8/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ shussein21
    Excellent services and outstanding professionalism. Communicated very clear the expectations and the estimated cost of service. | Read Full Review
    8/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ mmiddaugh
    Arrived early for oil change/maintenance & they took me right in. Quinn is so helpful | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ CBRYANT11
    BEST CHRYSLER DELAERSHIP IN MICHIGAN. WOULDN'T TAKE MY VEHICLES ANYWHERE ELSE. ZANE IS HANDS DOWN THE BEST SERVICE ADVISER! | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ edu.cirujano
    The process was fast, simple and they took care of all the details. Excellent customer service | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ mcprostar197
    Another Quick oil change and tire rotation. All went well. | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Norm Hess
    Took 4 weeks to get the part. We were okay with that, but we always had to call, wait on hold, and then find out the part didn't come in as planned. It would have been nice if someone reached out proactively to alert us to the delay. Also, we were told the repair would be covered by extended warranty, less a $100 deductible. It d | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Strickland
    Great service! | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Hull
    I have always had good experiences at LaFontaine dealerships so far! ?? | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ PATRICIAL
    I dropped off the car and was told I would have it back by Tuesday. I did not get it until Friday, about 2:30. This made me miss work for two days. They were very polite and even walked me to my car and opened the door for me. I would have preferred to have the car by Tuesday at the latest and no walk to my car. They also did not cal | Read Full Review
    8/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ georgea378
    Taj first contacted me by text. We set up an appointment. He was prepared and had vehicles of our interest ready to view/drive. He was polite, not pushy and was good about explaining the process as well as the vehicle we purchased. Thank you Taj! | Read Full Review
    8/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kluck
    Awesome, Taj Kyle Josh all were great to work with I recommend them to all people | Read Full Review
    8/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brian Bommarito
    | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Gary Tucker
    Had Battery replaced in 2022 Jeep Cherokee Trail Hawk which was purchased new Jan 2023 , 41K miles, Service guy Zane friendly, disappointed that new battery didn’t last 3 years , more dissatisfied with cost of replacement 760 dollars , I was already on the hook for 200 dollars evaluation charge and needed my vehicle so I felt trapped | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ JANICEMVICTOR
    The worse experience I have ever had with leasing and trading in a vehicle and I have been leasing Jeeps since 1993. | Read Full Review
    8/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ CANDACEM
    The people at the dealership are always attentive and willing to help. My family has exclusively used this dealership for the last 6 vehicles. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ andreamritter
    Cesar was very helpful and fast. I was able to splurge, make a decision quickly, and get the car I wanted instead of the car I needed. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ graphicsgirly
    I worked with Zane and Quinn to have my Jeep serviced for an oil change at CJDR Lansing. Zane remembered me from buying tires during my last visit, and recommended a free tire rotation. Quinn cashed me out at the end and made sure to add my online discount coupon. The service team had me in and out of the shop within an hour, while I | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ BILLYBOYSWANSON
    The service department says it has three days to look at a vehicle. Even if you schedule a specific day they might not look at it for 3 days. I probably will not buy a Chrysler again because of bad service. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ tuckerg23
    Brought my 2022 Jeep Cherokee trail hawkin for evaluation of charging system and battery which is 32 months old with 41 k miles. Jeep required a jump so scheduled an appointment next morning. They got me in and maintenance determined I needed a new battery, evaluation charge almost 200 dollars would be applied to replacing and labor. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ jamison.sholander
    Sold me a lemon and deceived me into thinking there were no issues. I ended up having to dish out $1300 to repair a coolant leak and replace rear break pads. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Office FP
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Yuliet
    Wonderful team, very professional, Ryan is amazing, he takes care of everything on my vehicle. I'm recommending everyone who wants or needs a good service. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ jhj53
    Car was at the body shop. Awesome crew! Definitely went the extra mile providing customer service. In the process of purchasing a car from Michael Doyle. Outstanding salesman to work with. | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Peter Bennett
    All good | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Russo
    Overall great experience. Justin was a great salesman and the girl in finance (Emma?) was great for signing all the paperwork! | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ CHEH17
    They were very aware of our situation; as we were on our way to a vacation and had car trouble. They did their best to get us back on the road as soon as possible. | Read Full Review
    8/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ HOLLY2013HH
    Very easy to work with! Love the sales team Mike C. & Josh + Mr. Mack they all are on it! | Read Full Review
    8/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ go4grego
    Liam and the team at CDJR Lansing made the entire process a breeze. The Jeep was dropped off at our home and my Wife couldn't have been happier. The whole experience was nothing short of perfection. | Read Full Review
    8/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ shannac13
    This was one of the best experiences I've had at a dealership. I didn't feel any pressure to buy the day I went in, which normally isn't the case or at least with the experiences I have had in the past. Mo greeted us and made us feel at ease and even went to another lot to get a car I was interested in! He even offered to look throug | Read Full Review
    8/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ jyoo0305
    Liam was really helpful and thorough to guide us and explained all the necessary steps to complete the process and the transaction. | Read Full Review
    8/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeremy Brace
    Edit: I changed to 2 stars. After 40 minutes, the service writer just came and informed me that the tech had some parts to put back on and then he'd have me on my way! Don't tell your clients you'll be ready for them if you don't have the ability or will TO BE READY!!! Today's service, I'd struggle to say 1 star, but over all, I hav | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Sally Van Vyve
    They had my car for two days and didn't fix the problem. Also I gave the service desk a $100 coupon. I do not see anywhere on my bill that it was applied. | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Nick Zab
    Legendary service! Thank you! | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ wphowley
    Easy time getting tire rotation and oil change. Xavier helped explain the scheduled maintenance that was upcoming, and when it is recommended. While I waited for my car, I talked to Liam (who sold me the car 5 years ago) about trade in options, and new models. As always, he answered my questions without pressure. | Read Full Review
    8/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ DJBACON.DRUMMER
    My wife and I had a great experience without a lot of pressure. Thank you for working with us on our purchase | Read Full Review
    8/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ anneskygal3
    My tote bag on front was simply thrown and therefore emptied all over back seat , among other items. Repairs that I did not agree to were done. And repairs that done not complected, there was and still a clanging noise, that happened while, it was there for ten or more days. # different mangers were on this, they kept leaving for mee | Read Full Review
    8/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ PEABODY3
    Professional, explain in detail what needed to be done. Please check your invoice comp has only 24,500 miles and the invoice shows 28,001. Other than that. Good service | Read Full Review
    8/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sally
    Zane is the best! He has helped me with service on several occasions. He's so friendly and he takes great care of me and my Jeep. He understands my made-up words to describe the problems and then explains everything that needs to be done to get things fixed. Zane is very knowledgeable. I have complete confidence in what he tells me. | Read Full Review
    8/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ tadams60
    Great communication throughout the entire repair. They took care of their customer. The. Technician did an outstanding job repairing my vehicle. The technicians experience shined with this repair. | Read Full Review
    8/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ hollie1
    Maverick has helped me in the past and again with my most recent Jeep. He is literally the best! He goes way above and beyond, is extremely knowledgeable, kind and is just a great person. I highly recommend him and will continue to partner with him in the future! | Read Full Review
    8/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ hart.andrea14
    Liam is friendly and knowledgeable. He really takes the time to walk you through the whole car-buying/leasing process. | Read Full Review
    8/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Joyce Conley-Gordon
    We recently had a great experience purchasing a Jeep for my son from LaFontaine Chrysler Dodge Jeep Ram Fiat in Lansing. We worked with Lo, and he was absolutely phenomenal throughout the entire process. Much of the work was done remotely from Southeast Michigan, and Lo made everything seamless—keeping us informed and handling all t | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Bill Bornor
    | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Ro Stancle
    Excellent service and communication. | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Traci Backus
    Excellent service!! | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ amylarryw
    Andy provided periodic updates and was very professional. He was also helpful in troubleshooting a problem. | Read Full Review
    8/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ tyungfer
    Employees in the Service Department were courteous, friendly and professional. They were knowledgeable and answered questions throughly. | Read Full Review
    8/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tony Kirby
    Justin was great! He worked his tail off to help me get the truck I wanted ! | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Rick Olivarez
    Did not have any one on one contact, just over the phone. | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Smith
    Communication is terrible. They send a tracker for updates but never update it. I had to call multiple times to find out status. No issue with work that was done, they just need to work on communication. | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ toni micklatcher
    Ty | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ jamie ballard
    I had an appointment and drove 1 hour to look at a truck that I was told was there. I show up 25 minutes early to sit and wait for 45 minutes before the salesman comes out and tells me they dont have the truck there. I get a message the next day and was told someone has a deposit on said truck. I contact the dealer where they said it | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Fran Wresinski
    Great customer service, very professional and responsive, got me in quickly and took care of all my service needs! And washed my car on top of it! | Read Full Review
    8/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ ermkkm1
    Service was excellent. Xavier was very responsive and explained everything very well. I was very satisfied. | Read Full Review
    8/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sarah Steer
    | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Bartkowiak
    Nice car, competitively priced, offered home delivery which was nice. But also had deceptive pricing(wanted to tack on 1k last minute for chrysler certification), lack of coordination and lack of communication between financial and sales departments. | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ toni micklatcher
    I had a recall on Dodge journey 2015 fixed. Four points inspection 175.00 and the crack sensor was changed 800.00. Drove it away. Two hours after. The battery terminal was damaged so we lost power to everything. Dealership wanted 683.00 to fix it. Some how this wasn't a good experience at all. | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ odras
    We had a fantastic time getting a new lease on a Jeep Grand Cherokee Limited L at LaFontaine Lansing. Justin went out of his way and beyond our expectations to find and get the perfect car for us! He was amazing and got us everything on the car that we wanted. He is a asset to this business. The financing person we worked with named | Read Full Review
    8/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ marquan.scott
    I can't recommend this place enough! Tajah was not only super friendly, but they also genuinely listened to my needs. I gave them my down payment details, and they worked hard to find me the perfect vehicle that checked all my boxes. I left feeling great about my new car! | Read Full Review
    8/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ babydolljazzy09
    Tommy and Joe and Aj went over and behind for us they are amazing they made my husband the happiest man around we will recommend everyone to go though them alway thank you !!!! | Read Full Review
    8/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Katy
    Not sure if I would purchase here again. I will say Ryan the service manager was helpful. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Jackson
    Andy thank you very kindly for your service | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ tomika28
    Lo is an amazing salesman and we buy all of our cars from him, always a great experience. | Read Full Review
    8/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ tomika28
    Lo is an amazing salesman. We buy all of our cars from him. Always available to answer our questions. | Read Full Review
    8/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ sbsmith2
    I felt that they were not real up front about $49.95 oil change. Still can't reconcile the invoice of $58.82. They lost the opportunity to sell Me a new Jeep Wrangler later this summer. | Read Full Review
    8/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ cengelbrecht
    This is our second vehicle purchased from LaFontaine. We are very pleased with the sale and especially Liam, our sales person. He was very up front and honest. | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ jordo17
    Great service. In and out in under an hour and everyone was friendly and efficient. | Read Full Review
    7/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brian Olds
    Great service as always! Xavier is great service writer | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Gregg Ginebaugh
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ GaininGround Entertainment
    Brung a vehicle I was thinking about purchasing to LaFontaine for an inspection they had my car for 2hours and said their was nothing wrong with vehicle, just minor issues… come to find out they missed a broken / damage C/V axle shaft. This slip up could have been very helpful in the negotiation for the over pricing of the vehicle. A | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ NETORARE
    So my car's engine decided to a huge stinky mechanical crap on me, and it was pretty tough not gonna lie, but then the lads at LaFontaine came through and got me into a vehicle the NEXT DAY I MIGHT ADD. I wasn't looking for anything nice, just some nice A to B action, and they came through. I will always recommend my friends and fam | Read Full Review
    7/30/2025 12:00:00 AM | Google
  • ★★★★★ MRSTEELERS300
    The dealership was awesome and they met all my needs in the time frame I asked for. | Read Full Review
    7/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ ttalifer00
    La Fontaine Chrysler in Lansing is awesome. Lo is phenomenal. He made the process very easy. | Read Full Review
    7/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ wolfj1
    The service department has been phenomenal! Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. | Read Full Review
    7/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ MIDWESTDUTCHMAN79
    Once my part was there they had me in and out within an hour or so | Read Full Review
    7/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charger Owner
    The service manager greeted me on my arrival. I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was immediately taken in and completed in a reasonable period of time. | Read Full Review
    7/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ vaynoom44
    Getting my vehicle checked in for service was fast and easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You | Read Full Review
    7/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Shawn Franklin
    Great customer service, excellent repair, very Timely, couldn't be happier! | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Darin Bacon
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Booyah
    Super disappointed in the experience at the dealership. I would not recommend buying a vehicle from La Fontaine. | Read Full Review
    7/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ DEANNA.OSBORNE
    Salesmen was excellent, porter wasw excellent, prep work on the vehicle delivered, needs work, wasn't washed, wax crayon marks all over sticker and tape still in windows | Read Full Review
    7/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ pastortimjackson
    Xavier Bender and team finished my repair as needed in a shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but when they arrived th vehicle was made road worthy. When there was an issue about the battery they put their heads together and put | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ jefarling
    Professional. Easy to work with. Customer service was a main point of focus. Made the experience a good one | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ David Patton
    Zane did a great job in the service center. Awesome to work with and he’ll take care of you! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ STOECKE1
    My tire oil change and tire rotation was a positive experience. The staff was pleasant and the service wait time was normal. | Read Full Review
    7/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jmoney
    Super fast and super efficient. These guys are the back bone and always do the best they can! | Read Full Review
    7/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ sthrall
    Very clean, good customer service, kept me informed the whole way for my oil change and tire rotsation | Read Full Review
    7/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ sanjanagshankar
    The service was great, however I feel like communication could improve. I was out of the country so I was a little worried about the situation. | Read Full Review
    7/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ LJORDAN5
    young man was up front with the information. I felt like he did care about how I Felt about the deal | Read Full Review
    7/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ justin.mason002
    This is a great dealership great employees, one of the best in the area. Thank you again for my grand Cherokee. | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Justin Mason
    Great employees great dealership. Thank you again for my grand Cherokee. | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Trent Roberts
    | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Lois Davis-Thomas
    | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Butcher
    I have bought three vehicles from this location and had great service! | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Jeep24
    Dishonest and disorganized staff. Charged for things that didn’t address the original issue. Poor communication. | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Niki Rudolph
    Quick. Efficient and professional. | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Amy Seabold
    Tajah B. is a gem!! He helped us so much while truck shopping and we are so grateful for his cool, knowledgeable attitude. He arranged a fast test drive and even kept my kid entertained while we checked it out. This man cares ???? Thank you for the great experience! | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ Donald GAYON
    The staff accomplished what I went in for, and the recall work was completed and works fine. The service writer was especially helpful. Give him a ten. The courtesy ride was helpful and quick. Free coffee and car wash were appreciated. | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ RACHELHAWKINS27
    They got me into exactly what I wanted at my budget. The process was fast and easy! | Read Full Review
    7/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ lois.phelps98
    Put the wrong color mirror on the driver side and it broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days now with no call. | Read Full Review
    7/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ andmac222
    Zane my service manager is the best I’ve ever had always friendly quick to get stuff fixed. Good communication. | Read Full Review
    7/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ TANGUAYNOAH
    Zane from the service department is the absolute best. There is no one else I will take my car to now! Quick, kind, and knowledgeable. | Read Full Review
    7/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Leona Payno
    I really appreciated the help with getting my car fixed but 4 months is way too long to hold a vehicle. I received a rental which I’m grateful for but they charged me $250 for smoking when the car was detailed before I sent it back and the carpet was professionally cleaned. The GM lady who is over the rental department was very very | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Noah Tanguay
    Fantastic service. Zane helped me multiple times and fixed my issues. Highly recommend the service department to fix you stallantis products! | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ bgruner
    Personnel great. Waiting weeks for warranty approval was lousy !!!! First time I had a warranty claim. Also in the past there was no warning about not getting moisture in the mechanical stow and go seats a few years ago so our lifetime warranty was no good. I had the van detailed when it happened and was told dealer repair would cost | Read Full Review
    7/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ jandsboyer
    Always good service and professionalism at LaFontaine. No complaints here. Definitely a good experience. Thank you. | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ LSCWIEK
    Service advisor Andy Porter was great to work with. He was knowledgeable, informative, and responsive to getting my car issue identified and promptly repaired. The service person who took my original call was also very helpful, but I don’t get his name. | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ robmcgowanii
    Great dealership. I have purchased multiple used vehicles from LaFontaine over the years and have been very satisfied. | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chris King
    | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ David Domina
    I really appreciate helping me with a recall I had. Thank you!! | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Jim Fordell
    Here’s my old review…LaFontaine Chrysler was wonderful to work with when my mini-van was incapacitated with transmission problems. Costa was terrific! He personally made sure I was kept up to date on the status of my repair and answered any and all questions. My new review will focus on the lack of communication from the current ( | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ Greg Reedy
    Quality of work is great. Our only issue is every time we have a vehicle there we have to remind them multiple times we have a service plan and every time they have to call us back with adjustments to the costs. Often delaying when we've been able to pick our vehicle up. | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ dustin liles
    | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ xzavier.taylor
    Service department is always on time and efficient with service! Didn’t have an appointment and still got me in! | Read Full Review
    7/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    The sales team were incredible and informative with good service to correct any errors that may have occurred. I would buy some more again. | Read Full Review
    7/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ luanne_goodman
    Liam was great! He went above and beyond to find the truck that my husband wanted. 5 stars all the way. We would give 10 stars if we could. | Read Full Review
    7/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ cdwestby
    Service requested was for an oil change and tire rotation. The work performed was completed in less time than quoted. All contact with staff was very cordial, pleasant and informative. GREAT JOB TEAM! | Read Full Review
    7/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ mtarchinski
    Took Pacifica in for 100k mile service. Was able to easily make an appointment. Ryan in the service dept was extremely helpful at providing guidance on what maintenance needed to be performed. Facility is friendly and clean! | Read Full Review
    7/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ whitejeff1983
    Quinn and Clyde do what they say - very good customer service . I can trust my wife is taken care of with service of our vehicle with these two . | Read Full Review
    7/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ JFORDELL
    Maybe it was just the service advisor that I was connected to but communication was not his strong suit. I can now only hope the repair was better than his communication. Won’t be going back to Lafontaine. | Read Full Review
    7/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ MICHAEL.RENIGER
    My truck was supposed to be a certified truck all checked over needed driver side wiper blade. Washer fluid was empty fuel tank was empty. Tires bad took it to Goodyear tire had to have front end , alignment and new tires. Not impressed with my first experience with dealership. | Read Full Review
    7/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ vlvoss
    Everyone at the dealership was very friendly and helpful. I would recommend this dealership to my friends. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ coachmcnea
    After my third trip in to get an exhaust manifold fixed, less than 300 miles later I found myself in the middle of the road with my Jeep on fire. They diagnosed my transmission as needing replacement with a quote of over $11,000. They canceled my warranty without telling me. The repair at a reputable shop ended up costing $380. I fou | Read Full Review
    7/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jmoney
    Justin was absolutely amazing, was patient, informative, and very knowledgeable. He went above and beyond for me and my family. Will buy here again! | Read Full Review
    7/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mike Wilcox
    Service team did an excellent job. My oil change was quick and when I had a question about my bill, they corrected it to my satisfaction. | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ jmagalski
    I bought a used 2023 Grand Cherokee. They said they did over 100 checks but there were many issues, FOB key was not cut, one tire was set at 46 PSI, correct PSI is 36 PSI. I have asked them several times for a list of checks they did and they have ignored this request. | Read Full Review
    7/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ johndodson1
    Very,very ,very,very,very ,very,very.good very timely on oil change .people were very nice | Read Full Review
    7/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ shellyharbenski
    The service guy was nice and helpful, but the digital person was difficult and could not understand some items I said or answer other questions. Every time digital person tried to connect me to a person, they either did not pick up and it eventually hung up on me or the person had horrible reception and could not hear me. One of the | Read Full Review
    7/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ donwackus
    It took some work but my sales man found me the perfect truck extremely pleased I would highly recommend them and my sales man to anyone. If I need another vehicle I will be back and looking him up whole experience friendly quick and easy | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ paulmnagel
    Mia was perfect! I didn’t feel any pressure to buy and she answered my questions each time I reached out to her. | Read Full Review
    7/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ Matt Hart
    Quinn did an excellent job and kept us informed throughout the process. Great job Quinn, appreciate the communication and excellent service! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ donald wackus
    My experience at this dealership was absolutely top-notch fantastic my sales rep was the greatest. I could not say anything more better about him. The first couple of trucks that I tried to get the deals fell through. Somebody got to him before I did. He worked very hard. He found me the absolute perfect truck. I’ve never had a truck | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Troy Bailey
    Thank you for an amazing experience that went seamless on our trade in and purchase of our 2023 Bronco | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Janie J
    Needed oil change, AC charge, and factory recall service. It took 2 days from scheduled drop off for them to get to it, but once the service began, it didn't take long. I received the vehicle on time (I had requested the service be finished by a certain day). | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Damarion Gandy
    | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ nua g
    Forgot to send the driver with a temporary license plate. Upon arrival the carpets were dirty and they completely forgot the floor mats. I unfortunately couldn’t look at the entire truck because we had to leave for our honeymoon so idk if they delivered the floor mats or not. Place is unorganized they offered nothing as far as compen | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Nua gjonaj
    Dealership forgot to give me my temporary license plate then I had to print it out. Then they delivered my ram without floor mats and extremely dirty carpets. Still waiting to see if they delivered my floor mats I’m currently on my honeymoon so we’ll see. I would be careful about doing business with this location left a bad taste in | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ bash80
    The bill was much higher than the estimate I received for my oil change on Fiat 500x. I questioned bill with the service manager and and they immediately corrected it. Not thrilled with their Ai BOT for making service appointments. Took much longer than talking to a person to schedule. | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jmoney
    Justin is by far the best car sales person I’ve ever worked with. Between his honesty and passion to help me and my family find the right ride. It’s unmatched. I would highly recommend him to everyone! | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ beckerjer
    The service department and my advisor Zane made sure all my service needs were handled in a timely manner all on the same day, including diagnosing a Check Engine light issue and installing a new thermostat. I appreciate that the LaFontaine staff does not try to sell services which are not needed. | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ LOLOB422
    Had no issue getting my vehicle in for service, was given a timeline and had my car back as promised. | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ deborah.eddy.tompkins
    I always receive prompt, courteous, and reliable service. This is the 4th vehicle I've purchased here | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ deborah.eddy.tompkins
    They strive to give the best customer experience and they always get my vehicle finished right the first time! | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ jnemer57
    They did a good job on my repair..but had trouble getting to service department | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ amachree
    Service is always good, however, this time this was a fix of an issue the team had looked at before. Quinn was amazing and they were able to address and provided the necessary information in a short time. Nice work Quinn and team!!! | Read Full Review
    6/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Quinton Muzzall
    Process was very smooth and the communication with Xavier Bender was was great. Will definitely be coming back for future issues with my truck. | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Jo-An Voigt
    I had a great experience with Quinn. She was very pleasant and helpful. My multipoint inspection was completed within a hour. I will definitely request her for my next visit. | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ lillyjas
    Service is consistent and does a good job. I have been going there for over 10 years and Zane is a great service advisor | Read Full Review
    6/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ gtryon
    Great service and do quality work. Very professional and follow through with keeping you updated on status. | Read Full Review
    6/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jim Stalker
    My wife and I were traveling from Warren to Holland in our 2018 Jeep Wrangler, with the top down and doors off, for a weekend getaway. We encountered some car trouble along the way and ended up stranded on the side of the road in Lansing. Jeep roadside assistance towed us to your dealership late on Friday afternoon, where we were me | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ Paul Donahue
    They were able to quickly service a recall I had on my vehicle as well as get my oil change and tire rotation completed within the time estimated and kept me updated on progress via text messages throughout the day. | Read Full Review
    6/28/2025 12:00:00 AM | Google
  • ★★★★★ mbsylvestro
    Quinn is always super helpful, with her help I got my Jeep back in prime condition. | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ brasdale
    Easy and quick with great service and employees! Thanks Maverick for making my second vehicle purchase with you nice and easy! | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ EQ
    Excellent express oil change service experience. The inspection and explanation of recommended services was very helpful. | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ TANGUAYNOAH
    Zane was fantastic and was always available to discuss progress and next steps. I would recommend him every day of the week! | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ debbiebell017
    The gentleman that waited on us was awesome appreciate everything he need done Thank You | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ c.k.inglis9027
    Came here because I had no other option with the part I needed - Andy in service was great - but the cost was asinine. Less than three hours of labor for almost $500? Give me a break. | Read Full Review
    6/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ ladydy111.vb
    Good experience. They were knowledgeable and they are professional. Would bring my car back for additional service. | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ jteunis0
    Grant made this process very easy. He was informative and very responsive to my questions. Defiantly a good choice. | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ TODDJFISHER23
    Barney did a phenomenal job. Reached out when he said he would and was able to find me a great deal on a new vehicle | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ jlperry23
    Great experience, Justin was great to work with. Made everything very easy and I didn't even have to go to the dealership to get it all done! | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ jkstalker
    Service department was absolutely fabulous. Experienced car car trouble while on vacation, even though we were not regular customers of this dealership they went above and beyond to salvage our weekend and get us back on the road. | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ cotterj0
    Was very pleased by the continued service provided by the team at LaFontaine. Zane, in service, is outstanding to work with. | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sue Mossbarger
    Quinn helped me with a symbol that was on the dash and I really appreciated that. She’s always really nice and knowledgeable. A good asset to LaFontaine. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ lperreault4
    Worked with Grant to lease a new Jeep (for the second time) He stayed late to accommodate my schedule and get the deal done. That is top notch customer service, thanks Grant! | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ RWERBISH
    Never got called was done. Veh had to go get in back myself and paper on it still | Read Full Review
    6/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jeffrey Judge
    | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Joshua E
    I've been buying from LaFontaine Parts spending 10s of thousands of dollars and I go to return some Hood Hinges and they said it's after 90 days. You can go to Shaheen, Champion, Fox, Feldman, Berger and they would accept the return. LaFontaineis about the greediest dealership you can ever go to. I will never purchase another part fr | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ jackdelong1970
    Wrote down to get an oil change and they total overlooked it. When I took my truck in for a recall. | Read Full Review
    6/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ mbsplitt
    Andy was professional and easy to work with. Truck was done sooner than expected and the rental pick up handled by Xavier was smooth. | Read Full Review
    6/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Michael Thomas
    Service department is excellent. Appointment for diagnosis of problem was honored. Told me how many days it would take to get the parts. Estimate of overall cost was accurate. The text messages I received were timely and informative. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Shan H
    nice and quick service, very happy with that, free car wash, not very good if you still have mud under fenders. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Allan Marshall
    My vehicle broke down after work on a Wednesday evening. I am from out of town so was unsure of the best place to go. Had my vehicle towed to the nearest dealership for my vehicle and scheduled an appointment through the automated system for the next day. Called the next morning and advised of the issue and waited for a quote. Receiv | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ malinaslisa
    Dave was very helpful and quick to answer questions regarding an estimate for service repairs. | Read Full Review
    6/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ jmagalski
    I bought a used 2023 Grand Cherokee. There were MANY issues with it that were not pointed out to me. I would like them fixed. | Read Full Review
    6/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ terripeterthelen
    Zane always does an excellent job caring for my minivan. Give him a raise or a pat on the back | Read Full Review
    6/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ spenny0013
    Liam is always a pleasure to work with! He is the reason we keep coming back. | Read Full Review
    6/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Queen Moonbeam Rev. Amber I. Johnson
    A pleasant atmosphere. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Hekima Humphries
    Xaiver was great. LaFontaine met all of my needs. Thank you. | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ ajloomis35
    WAs very fast and efficient and we were in and out is no time with our Jeep oil changed it was a good experience | Read Full Review
    6/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kenneth Evans
    If I had to describe my experience in one word, that would be "Dishonest" I came in on a Saturday to view a vehicle that was supposed to be there per their website. The vehicle was in a different city, and I scheduled a test drive for Monday morning with the salesman's assurance that it would be there. Come Monday, I didn't receive a | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ jodarcher300
    Service writer was very helpful she knew that the collision device was not working and fixed it right away service was very fast and got me on the road faster than expected. | Read Full Review
    6/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ DAWRIGHT34
    My local CDJR dealership can't handle a Promaster 3500 159, won't fit in their service bays. So I drove all the way back from West Michigan to my old dealership LaFontaine. They did their usual great job. Xavier was all alone on a busy Saturday but kept his cool and got everyone taken care of. Well done! | Read Full Review
    6/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Alexander Keck
    | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ craig speer
    I have always had a great experience at LaFontaine CDJR. I have gotten 3 vehicles from Liam who has been an excellent salesman. He is very knowledgeable and advocates for his clients. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Jack Schutte
    Liam is the best | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Ron c Smith
    Knew what we wanted and had it ready to test drive when we got there | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ jimjobuck
    Services were completed efficiently and on time. Staff was friendly and gave me timely updates. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ MARYLEE7
    Xavier was wonderful. Very helpful and patient. Had such horrible experience at Champion…just a mile from me….that is worth the drive to go to you. I have been telling everyone about my good experience with you…thank you! | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ jayne3993
    I would recommend Maverick he worked really hard to get me the best deal tky | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Shelia M Davis
    Did an excellent job listening to me about the problem I wanted to be checked out! | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ mbehan0
    fast friendly and efficient. Xavier and team were very interactive and friendly. apologized for the wait to check in but had car washed and ready prior to communicated timeline. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ solomonaddis2012
    Thomas was friendly, courteous and a true businessman. His boss, Aj, too, was fantastic. However, some of the employees at the Service department need attention. | Read Full Review
    6/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ slaghtst
    I appreciated Liam's personability and knowledge of the process. I will be back again and pass along your dealership to anyone I know looking to buy. Thank you! | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ janetmiller1120
    Took great care of the Ram. Highly recommend their service department. Kept us abreast of how long the service would take before truck was ready. Great service. | Read Full Review
    6/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ charmorton1
    I took my care in for another oil leak. The 3rd time since the end of August. The first time I thought they put a new oil pan seal on, but they just sealed it with some glue stuff. The 2nd time in October they changed the seal on the oil pan, then in May it was leaking oil again and they said I needed a new oil pan because mine was r | Read Full Review
    6/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ JoAnn
    Easy to get appointment. Work was fine, and two recalls I didn’t know about were also fixed. | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Kyes
    I love this dealership! Always very friendly!! Highly recommend! | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Selena Shatney
    Great service took my Dodge Ram in for an oil change & it was ready when the advisor said, plus it came back washed Thank you Lafontaine | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ LaTouya James
    Quick and attentive. I won’t go anywhere else with my ride! I was in and out within an hour while on my lunch break ?? | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ rsmithbarn
    Knew the vehicle we wanted and had it ready to test drive when we arrived. Explained all the bells and whistles before driving away | Read Full Review
    6/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ jszpond1
    Services were performed and the vehicle was fixed. Dealership communicated effectively on the status of the job. | Read Full Review
    6/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Florentino Valdes
    When you bring in a car purchased there with a warranty sold by that same dealership, I end up exchanging the car for another one instead of getting it repaired. Terrible experiences. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ shelleydianemc
    I was provided with excellent customer service and service to my vehicle was completed very timely. The service tech answered all of my questions. | Read Full Review
    6/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ loconto
    Had great service. Easy to make an appointment. Friendly staff. They did the service we asked for in a timely manner. | Read Full Review
    6/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ cof425
    Dropped by the dealership without an appointment for an oil change and had no problem having my service performed. The service personnel and staff were very friendly and personal and I had my service performed and I was back on the road in a short period of time! | Read Full Review
    6/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ jayms313
    Liam is the best, will be back again and again. Always gets the deal done | Read Full Review
    6/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chad Parkinson
    Primary - the issue with my vehicle is resolved. Bang up job there. Customer Service- Intake was pleasant enough and quasi helpful, but a lot of promises were made for timelines (projected time of job being completed) and not a single one of them was fulfilled unless I was calling to hold LaFontaine’s feet to the fire to question th | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Brian Olds
    Great service as always! Zayer is great service writer | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Robert Allen
    The only thing is, that because we ordered the truck without seeing it. We didn't get a chance to drive it. When I drove it home it was very stiff. Of course 3500s would ride stiffer. No one showed us, nor talked about how to help this. Tire pressure was set at 90psi. That's a bit hight, since the tire says max is 40, unless hauling | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Tyler T
    This was the best cars shopping experience I could’ve asked for, car is perfect and Maverick was extraordinary from start to finish, and the coffee was fantastic! | Read Full Review
    6/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Hubbardjoann
    They were ready on time for me, and took care of everything I knew about that needed work, plus two recalls that I wasn’t aware of. Easy to get an appointment quickly. | Read Full Review
    6/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ smcgillis
    Fixed my truck perfectly! Very happy with the service!!! Will return for my next repair! | Read Full Review
    6/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Barb miller
    | Read Full Review
    6/8/2025 12:00:00 AM | Google
  • ★★★★★ Sophie D
    My jeep had to stay overnight and my sevice Advisor had me packed up with a ride home quickly and kept me updated on the work being performed and got me the best price. Thank you, Zane! | Read Full Review
    6/7/2025 12:00:00 AM | Google
  • ★★★★★ CURTISBD123
    Liam was awesome, this is the second vehicle we purchased from LaFontaine and will continue coming back for future purchases. Management was courteous and respectful, there’s a reason I drive and hour to shop here! | Read Full Review
    6/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ MVReyn
    Terry was amazing! She worked very hard to get us the best vehicle for our needs. | Read Full Review
    6/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ mteske10
    I was looking for a vehicle online and Justin got back with me about a couple options and we found one that met my requirements and he took very good care of me. | Read Full Review
    6/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ dbry
    Everyone from top to bottom was extremely courteous and professional. They answered any questions I had. Thanks for helping me get in the car I wanted. | Read Full Review
    6/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ rgarcia132
    Annette was wonderful. Polite, informative, efficient and personable Enjoyed the text updates and video download. | Read Full Review
    6/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Teresa Robinson
    Love the service | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Casey Jacobsen
    Friendly service advisors, and clean lobby inside. Service was done quickly. Highly recommend | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ adam pouget
    If you’re in the market for a new Dodge/Jeep/Ram, go see Dultin! He’s the absolute man and I love my new 2025 RAM | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ jsgto69
    Need to keep customers informed of vehicle status better and in a timely manner thank you | Read Full Review
    6/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ kspitzley2008
    I had to call to get an update on my vehicle. It was done. This was a different service advisor than previous times. The other lady I worked with was always great. | Read Full Review
    6/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ jamesamyx
    In my 33 year of buying cars this was the best experience I've had | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ slaghtst
    Very nice and professional customer service! They made me feel comfortable and valued. I will be back!! | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ abdullahalshehabi
    It is very good dealership,the service is excellent and in time,the staff are very cooperative. Thank you so much. | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ RICO11009
    Very excellent sales person and staff was very cordial to us. Very helpful showing us their availability of new vehicles | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kathaleen Parker
    My service writer was very helpful and on point with getting the services I needed for my Jeep. He communicated well and even though my service took longer than expected, I was updated through the entire process so I was able to plan for the delay. It was a very good experience! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jason Briggs
    Wasn't greeted, none of the service writers were friendly, all around horrible experience. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Rogier Durand
    First time visit to dealership. Prompt and professional service for routine maintenance. New battery installed. Clean and updated lounge for working waiters. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ The Pastula's
    Great communication as to what and why certain repairs were needed. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ E C
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Eric Grasse
    Car was at the dealership 10 days for A/C repair (2 were weekend and 2 days waiting for warranty approval). Dropped off for Wednesday morning appt didn't receive any update before close on Friday. Our calls either got dropped after 10min on hold or nobody was available to provide any information. Received msg that request for warr | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ King Tech
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ goreo3
    Great guys in the Service Department. My visit was quick and finished the same day... | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Frank Morrison
    | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Sara Nunez
    I had an oil change service for my Jeep Wrangler on May 17. The customer service was top-notch—friendly, efficient, and professional. I had my car back within about 40 minutes, which was faster than I expected. Overall, I’m very happy with the service and would definitely recommend this place to others! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Xzavier Taylor
    Great service as usual when going into Lafontaine service department. Very knowledgeable and helpful with my vehicle. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Richard Koutz
    Great purchase experience. Caesar made the entire process stress free and was knowledgeable, answering all of our questions.Being a used car purchase, there were a few small things we asked to be looked at. Caesar and the service area made short work of them. We appreciate the entire team for making it a very positive process from be | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Damion Gadson
    Fast and complete. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Thelen
    The service work performed on our 2021 Jeep Wrangler JLUR was excellent. We put it to the test on Drummond Island this week, it performed perfectly! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ De Anna Burnett
    I have brought my car in on a few different occasions. The first time they had it for 2 days. They told me there was nothing wrong. I asked if they drove it at the speed I had told them or drove it on the highway, he said they don’t know. It’s frustrating to tell them when the problem occurs and they do not even assess it properly. T | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Mandi Tobias
    Liam helped me find what I needed. He was super thorough in showing me how everything worked on the dashboard, before i drove off the lot, which would been hard to figure out on my own! After getting it home, I realized there was a strange sound and I took it in and they got me right in and fixed the issue, shout out to Ryan and the | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Laura Rakowski-Cole
    Ryan Smith was wonderful and helped me quite a bit. The whole team that day was professional and their help and services were very much appreciated | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ chris reisig
    They told me things I already knew and declined to make necessary repairs | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ M Pratt
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Roxanna
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ dylan greer
    I was appalled when the Service personnel experience the same issue that I was having with my vehicle however, Car went back to the mechanic and did not perform the same problem Service personnel took the side of a mechanic however he did not have me paid the ridiculous. 125 for looking at the vehicle, but I will have to pay it the | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Michael McGroarty
    Haven't gotten a thing right yet when I bring my car in for service. Choose another dealership. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ nolan gonzales
    | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ John Henn
    Parts and service is a joke they will damage your car and not take fault and fix the issues | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Kinghollywood88
    The worst sold me transmission fluid to to off my power steering reservoir and my vehicles steering rack was destroyed because of it, promised they would fix it then put the blame on me, claiming it was leaking before i brought it in, something they would never have been able to know. They even told me and have on the paper they gave | Read Full Review
    5/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mike WOW
    | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Mike Alonso
    Surprised my mom with a preowned Audi -she loved it! Big thanks to Thomas and AJ for another smooth experience! | Read Full Review
    5/13/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Mill
    Awesome service!!! Thank you | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Launa A
    This dealership’s service department is a joke — careless, dishonest, and completely incompetent. I went in for a basic oil change, and the next day I found oil all over my driveway. I brought the car back and was told, after just 20 minutes, that it was “an engine leak” and not their fault. No inspection report. No accountability. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Bryce droscha
    | Read Full Review
    5/11/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Knight
    Xavier and Louis were great to work with | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Stefanie Bennett
    Great buying experience at LaFontaine. Our salesperson, Justin, was very helpful but not pushy. Highly recommend. | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ bill larner
    Great to work with Mia. She is fun and energetic. No pressure | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ John Rafalowski
    Great experience. Very nice sales and managerial people. No nonsense. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Fred Doherty
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Jean Morgan
    Great customer service! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Savanna Overholtz
    They do great work | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ John Micallef
    Great service! | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Ivana Chacón
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Quagliata
    Great dealership. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Howard Gregson
    Service work was completed by the promised time. Staff were courteous, knowledgeable and respectful. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Bobbi Browning
    I worked with Justin and he was awesome. He worked hard at getting me what I wanted and showed me some cars that I did t think I would like but did. He was amazing with his knowledge of the vehicles. I would recommend him to everyone. It was a pleasure working with him, and you gave me more for my trade in them your competitors. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ John Carlson
    Exceptional service and experience during this quick trip in for an oil change. Thanks! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ James Moore
    Got me in quickly and very good to easy to work with | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ David Lackie
    Test drive consisted of me riding in the passenger seat. Not actually behind the wheel. Come to find out. There is a check engine light on that I couldn't see from the passenger seat. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Wise
    | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Mike Lee
    We had someone else drop the vehicle for service as they were working on converting and you took care of this no problem. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Katie Johnson
    Liam has sold us all of our vehicles for the last 8 years. Everyone at the dealership has always been helpful, thorough and courteous. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ James Johnson
    After my first, only and last interaction with the scam artist here, IT IS CLEAR WHY JEEP CHRYSLER IS THE WORST AUTOMOTIVE COMPANY IN THE UNITED STATES!!! They are last in the automotive industry for a reason and that is because they are absolutely horrible. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Mike Dellinger
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Heather Fink
    I wished I could give a higher rating because buying my van was great but once I signed the papers for it I was not treated like I had been given “the family” deal. Upon purchasing my van I wanted some scratches and a chip in a window fixed before taking it home. At first the wrong window was replaced which I get mistakes happen. The | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Suren Bagratuni
    Great service. Clean facilities. Friendly stuff. Job done on time. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Paul Melse
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ LuAnn Dodson
    We had a great experience our sales person was Liam Donahue . He made everything so easy and explained and answered all our questions. I would highly recommend Liam to everyone . Thanks | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Luke Boersma
    Ask for Taj Burgette | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Gabrielle Fisher
    I worked with Barney from LaFontaine, he was the most wonderful salesman I’ve ever met, he was always available for questions, helped me through everything, very understanding and works with people well! I highly recommend!! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Larry
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Rahaim
    Great customer service from start to finish! Highly recommend this dealership. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ James Case
    My salesman made it a very nice day | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Erik Teno
    Great Service. Justin was helpful from start to finish. Enjoying my brand new Jeep Wrangler. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Bauer
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Tobi TC
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Sydney Hutchins
    This was definitely not the best experience I have had getting my vehicle serviced. The individual who took my original phone call took all of my information down to schedule my appointment and that was that. A couple days later I called to see if I could drop my car off the night before. I was on hold for a total of at least 40 minu | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Linda Thorn
    | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ David Smith
    There was a mix-up. They sent me a video explaining what they found, so I called back and told them to fix it, but apparently they didn't listen to the voice mail and it sat for 3 or 4 days. Fortunately, I was able to use my wife's car so it wasn't a problem. They did good work and got it done quickly after the mistake. I'm good with | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Charna Welch
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Chelsi Humes
    Do yourself a favor and take your vehicle somewhere else for your service needs. We had an issue with my jeep, wasn’t going into gear. Took the vehicle in for service at Lafontwine CDJ. After 2 days and us reaching out to them did we find out they not only diagnosed our vehicle but sent it via email to us with no phone call to discus | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ Jose Gallo
    | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Michael James
    | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Chris VanTilburg
    Taj is the man, hands down!! Get down there and check out Lansing's Steph Curry! He will definitely get you riding in something nice | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Xavier
    Service advisors were knowledgeable, helpful, and consistent with communication. | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Rob Sleighter
    Great experience and great people! | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Shelley steinacker
    Extremely professional, told me they would need my car for probably a couple days but had it done in one day. Always appreciate the great service here | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ shuguang lin
    Nice service and nice waiting area | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Meadows
    I'm not sure. Things seemed different this time. Oil changed here since I purchased vehicle (at this dealership).My car did not have the usual sticker placed in the upper left window corner. I went back in and the person at the front desk went somewhere to get it. Left me wondering if work was actually done. Car is usually washed | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Meagan Ferman
    I had the best car-buying process I’ve ever had! My sales representative, Lo made sure I knew every detail about the vehicle and never pressured me into making a decision. The buying process was seamless, with no hidden fees or surprises. I’ve always wanted a luxury SUV, and the Wagoneer exceeded my expectations. The features, comfo | Read Full Review
    4/6/2025 12:00:00 AM | Google
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