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Port Jervis Auto Mall Inc

Port Jervis Auto Mall Inc

★★★★(166)read reviews
131-139 Kingston Aven, Port Jervis, NY 12771
(973) 552-4374 Ask About Our Service Specials!

Service Hours

Mon: 08:00 am - 05:00 pmTues: 08:00 am - 05:00 pmWed: 08:00 am - 05:00 pmThur: 08:00 am - 05:00 pmFri: 08:00 am - 05:00 pmSat: 08:00 am - 03:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Port Jervis Auto Mall Inc

Port Jervis Auto Mall Inc is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (973) 552-4374 today to schedule your next appointment.

Our technicians at Port Jervis Auto Mall Inc are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Diana Gabel
    | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Edmund Keniksman
    Good people to deal with. They explain everything. They take the time and effort to make sure you understand | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Tom O'Brien
    Steve at the service desk was very professional and great at his job | Read Full Review
    5/8/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Aldana
    Called Monday. They had an appointment right away that worked for me. Dropped the truck off round 10am. Was ready within a few hours. They sent me a text if I wanted other services that my vehicle needed. So it was nice to know if car would be longer and why. Great service. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ James Fox
    Honest assessment of vehicle and was happy with the outcome. Meghan was up front about pricing and what needs immediate attention and what could be pushed a little further down the line. Both my purchase experience and service experience at PJAM have been great. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Rosemary Smith
    Greeted with a smile and hello! Then how can they serve me.The auto mall is squeaky clean and bright . I was led to coffee and sitting. My car was finished and they even tapped off my washer fluid. I will definitely give them all my business and will pass on my great experience . | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Craig Fisher
    had a great experience at Port Jervis Automall! Bill, my salesman, did an excellent job—professional, knowledgeable, and helpful every step of the way. Larry in finance made the process quick and respectful, and Chris, the General Manager, was kind and attentive throughout. I ended up purchasing a Ram 1500, and the entire process was | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Michael Figueroa
    Professionalism and transparency with work and price | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Ronald D Brown
    Outstanding professiona service as usual. | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Bill
    | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ M Ander
    Steve is the best and he is one of the very big reasons we purchase our vehicles from that dealership!! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Steve Gigliotti
    Great place to bring your vehicle for service. Every step is clearly explained from drop off to pickup. Highly recommend. | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ David Moore jr
    | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Rich Walter
    The service department is always professional and helpful. | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Patti Martell
    We just bought another Jeep Grand Cherokee from Port Jervis Automall. Anthony was great to work with. He helped us find what we needed quickly & efficiently. They had the car prepped and ready for us when we called for picking it up. Their customer service exceeded my expectations & I would highly recommend them for your auto buying | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Gordon Geideman
    Magen is a great help. Also knowledgeable.. The staff are not pushy and very thorough.. I highly recommend this business.. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Mary Bruno
    Jim and Larry were absolutely amazing! They took care of everything and made the car buying experience the smoothest experience ever! Definitely recommend if you’re looking for a car you stop by and see them!! Thank you | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Perez
    | Read Full Review
    4/14/2025 12:00:00 AM | Google
  • ★★★★★ lynnyb88
    Great service! I got my oil changed, and was in and out in about an hour and a half. Steve was great, he knew what he was talking about and helped us quickly get everything done. | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Langone
    Purchased my last 3 cars here. I highly recommend they always beat everyone else’s and work with you | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Foss
    Incredible service, helped get my truck safe and back on the road | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Bill S
    Easiest purchase ever on a new 2025 Ram 1500 Big Horn. Over $10,000 in rebates and incentives, including $1,000 from True Car which I had forgotten about. The sales manager pointed out to me, because it came up in their system. Jim Postorino in sales was very low key. He honored a $3000 dealer cash back that had expired in March a fe | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Steven Gannuscio
    I recommend their service dept. They are very honest and thural. The advisors are very kind and takes the time to listen to your concerns. The repairs were completed pretty fast. | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Willis
    Megan was very helpful and professional | Read Full Review
    4/8/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Perkowski
    | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ jenner928 b
    | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Martin Ndong
    Quick repairs, wonderful staff | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Sarrica
    Very happy with our Nissan Frontier purchase. Jim the salesman was very helpful and professional.This is our 7th purchase over the years at Port Jervis Automall they are always accommodating | Read Full Review
    4/3/2025 12:00:00 AM | Google
  • ★★★★★ Jason Werbalowsky
    Tony S. Was the best. Professional and courteous. Went above and beyond to help me get the deal done in time. Thank you | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Dana Grogan
    The routine maintenance of my jeep was done very timely and Steve was extra helpful helping me solve an issue with my screen settings ??. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★ Ash “PrettyinPink” Anne
    Service department here are a bunch of con artists. Don’t take your car here unless you want them to poke around and mess stuff up to assure you come back. | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Calvin Damon
    | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Marvin Marriott
    Quick and professional. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ John Mullally
    Port jervis auto mall provided a pleasant buying experience and showed the ability to work with customer needs and provide a fair service. Thank you Bill and Larry for all your help during the process. | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★ John Kakakios
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Travis Wildrick
    Anthony and Larry from Port Jervis auto mall was very helpful. I went in there to just to look the didn’t try to sell me a car like most dealership does. Anthony told me to take my time and if I need anything to ask. They didn’t ask for the credit application as soon asking got there like most dealership does. Anthony asked me what w | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Marie Sicuro
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ john olenick
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Shelly Baumgardner
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★ Erica DeAngelis
    Great experience and family friendly feel. | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★ palermo alas
    | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Schiller
    Megan and everyone at PJ Auto Mall are always very nice and efficient. I only bring my Jeep to PJ Auto Mall and I feel like I am in good hands. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Philip Kaufman
    The salesman Jim worked his butt off got me the best deal I could get he made sure everything was perfect and did exactly everything he said he would highly recommended this is a great dealership my third ram from here | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Clune
    | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ theresa kahmar
    Everyone was professional and helpful. Especially Jim P. Buying my car was a smooth process from start to finish! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★ Salvador Bolivar
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Michael Deluca
    Outstanding my salesman Anthony made transactions superb. Highly recommend going there | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Fontano Zaragoza
    Steve is great to work with. He was very thoroug and informative. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Vladimir Efroimson
    | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ chloe degrote
    Was my first time buying a car and this was the perfect place! Loved everyone who helped me everyone was so kind and helpful! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Autumn Nicoli
    What a great experience working with Port Jervis Auto Mall! I just got a 2020 KIA Telluride. Mitchell was my sales person and he made this experience so easy and stress free to help me find a new vehicle that was not only safe for me but fit perfectly in my price range! Couldn’t have asked for a better experience! THANK YOU MITCHELL | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Martin
    | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★ Samuel De Jesus
    Terrible service. Was overcharged for a simple diagnostic fee. Originally was told the fee was going to be $109. The work that was required was completely over charged, $1300 for one wheel bearing is ridiculous. So I decided to go a different route and the dealership ended up charging me $235 for diagnostic. Service employee Megan wa | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Katherine Fuller
    I thought everyone was great survive was great and they told me was wrong and how to fix it | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★ Cesar Tavarez
    Very Good communication and services.. | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Beylin
    Great service always. Thanks! | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ George Hickler
    Jim Posterino in sales has been exemplary in locating a uniquely equipped Grand Cherokee for my wife. His no pressure demeanor and helpful posture has been refreshing and took the anticipated angst out of a new car purchase. Chris Baumgardner was also instrumental in resolving a service matter involving an already owned vehicle. I ha | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Adelina Torres
    The whole team was very professional, helpful, thorough and quick. A huge thank you to all especially Anthony for helping with my new car purchase! | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Mario Rubino
    Anthony severely is great. He went above and beyond. Chris Bumgardner is the best manager out there. He also went above and beyond to help me. Great team. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Richard Barone SR
    Great dealership always a pleasure going there once again job well done highly recommend this dealership great service department and sales department thank you Megan and Steve see your soon for my next service RB | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Marcin D
    Great dealership. Mitchell was very helpful with the entire process and got us a great deal. We were in and out in less than an hour. Thanks Michell and Chris, and the Port Jervis Auto Mall. | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Alison Tierney
    Jim was a great help throughout the whole process. He was very knowledgeable and was extremely easy to work with. I would highly recommend this to anyone looking for a car! | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Lopez
    | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Scordato
    Megan's the Bestest!! And still is ;) | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★ Elizabeth Baumann
    IBought my car brand new, it was a year last November. Took it in last Monday for an inspection and it failed because of the two front tires. There was metal sticking out from the inside of the tire. The mechanic said that there was no reason since my car was perfect in every other way and it only has 11,000 miles on it. My dghtr cal | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Gary Porter
    | Read Full Review
    2/12/2025 12:00:00 AM | Google
  • ★★★★ Elizabeth Baumann
    Bought my car brand new, it was a year last November. Took it in last Monday for an inspection and it failed because of the two front tires. There was metal sticking out from the inside of the tire. The mechanic said that there was no reason since my car was perfect in every other way and it only has 11,000 miles on it. My dghtr call | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★★ glenn fore
    Courteous and fast service.Friendly atmosphere. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Kelly
    Mitchell helped make this the easiest car buying experience I’ve ever had. He stayed late to ensure that my Jeep app account and car were connected and working together properly. Christian was very knowledgeable and a pleasure to deal with as well. He explained everything in easy to understand terms. I highly recommend Port Jervis | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Michigan Wolverines
    This was a very pleasant experience, Christian was honest and easy to work with! My family and I will definitely purchase another vehicle down the road. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Sherri Somarelli
    | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Mike Ricciardi
    Staff was professional and courteous. Would definitely buy another car from them. | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Michael Henery
    | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Gordon Geideman
    Magen is a great help. Also knowledgeable. | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Steven Gelderman
    Nothing but a pleasant experience with purchasing a used jeep. Anthony was such a breath of fresh air (the salesman). | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Alison Tierney
    | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Scott Robinson
    Brutal. Had my car towed on a Saturday. Monday morning I called two hours after opening. I was told they couldn’t find the keys. I had to call the tow company. Called back and the keys were found. Diagnostics indicated two dead batteries. $1350 later I have my vehicle. I called a Jeep representative and was told the labour hours wer | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Russ W
    Always friendly and efficient! They make everything as smooth as possible and guarantee both the customer and their vehicle(s) are taken care of; just fantastic service. 5 Stars every time. | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★ Angel Walton
    I bought a 21' Jeep Compass in Feb 24'. From the test drive I felt something wrong in the front end. They "looked it over" a week later and said there was nothing wrong and it is completely safe. 5 months later I called the service department and told them it was getting worse and the service "manager" gave me a attitude. I brought m | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Paul Deserto
    Steve in service got me in and out in a very acceptable time. Friendly staff. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Joe Tufano
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Maryann Lane
    My service appointment was made over the phone and was greeted on time and service was performed professionally and in a timely manner.Thank You. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Kristine St. John
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Vicsa Chiriboga
    First oil change after purchase. Service was great. In and out quickly . Meagan was very friendly and helpful. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Jim Cuneo
    I had a great experience with this dealer. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Rob & Mason VanOrden
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Ann Macdonald
    Great job, as always. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★ seirra Olivero-Amparo
    They sold my mother and I cars that are literal garbage. They are also so full of shit apparently my vehicle stops in the middle of the highway going 80mps because my sensors are dirty. My 100,000 mile warranty was not valid after I believe 38,000 they wanted to charge us every visit $108 just to tell us bs or nothings wrong … | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Sylwia Maciag
    | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★ Jeanette Díaz
    | Read Full Review
    1/8/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Morgan
    Got the recall work done on my truck quickly and had me back on the road | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ William Reno
    Excellent service and an excellent staff. They are very knowledgeable and very courteous. | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Gerard Hastrup
    | Read Full Review
    12/14/2024 12:00:00 AM | Google
  • ★★★★★ Jason Csencsits
    | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Lalit Kamara
    It was a great experience and pleasure to deal with the dealership | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ charles hurd
    Awesome We will be sending more people plus ourselves will be back it was one of the best experiences ever Mitch was awesome no pressure Larry and Christian were awesome people easy no pressure nothing and great pricing won't say about another Dealership bad business for them .They should here how to treat people especially Veteran | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Dominguez
    Very friendly and the process was super quick. Happy with our purchase. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ lynnyb88
    | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★ Kristina Bianchi
    NEVER. AGAIN. I was Sold a Car with a Ton of Problems, was Lied to about the Vehicles Condition, and Past Accidents. I was told they'd Make Good on it, which They didn't. Any work that was Needed I had to Pay for, after being told there'd be No Fee since it was Sold that way & shouldn't have been. It has now Been a 7 month Process an | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Mark Musilli
    From the inception of my initial visit to my purchase, Bill, Chris & Larry were extremely accommodating & flexible in answering questions, responding to emails expeditiously and genuinely wanted my business. Great dealership & representation to the Jeep brand !!! Thank you all. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Michael Ratki
    Excellent | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Churchill
    I had a great experience at Port Jervis Automall. The guys there were amazing, Mitchell, Tony, Chris and Larry. Very friendly, no hassles, no pressure, great deal! I’m very happy and excited about driving my new Dodge Ram!!! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ asma butt
    Very nice | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Brian Dewey
    Always an amazing job, and awesome staff | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Sarnoski
    Service advisor was very kind and informative. Got me right in for service | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Robert Vasquez
    | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ gennaro bonfiglio
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Bob Boyle
    Our salesman Anthony found us the perfect match in vehicle and Larry in finance was very personable and explained the details of the sale, and was patient with our many questions. | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Dianna Cherry
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★ Jenna Fredericks
    Took them 3 hours to tell me my tpms sensors were bad and still tried to inspect my vehicle. Thanks for leaving me with no inspection sticker and robbing me of $250. I will never go back to this dealership. | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Bob Leonard
    Great timely work and thanks for the ride | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Angel Rivera
    Great people | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Conner Gawel
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Chris Fox
    The service department at Port Jervis Auto Mall is top notch. Megan and Steve provide absolutely fantastic customer service for both of the Ram 1500 trucks that I’ve owned. Megan consistently accommodates my needs and goes above and beyond the normal standards of what is considered good customer service these days. No matter where I | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ B Ogrod
    Great service!! This was my first time here. One of the best service experiences I’ve had I a long time. Everyone was great and the prices were less than I was quoted elsewhere. I’ll be going back for more service. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★ Sheila Krom
    | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Kathie Walsh
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Harrington
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★ Joseph Kampka (J. C.)
    I was very unhappy with the service department. I explained to them that I had a handicap accessible vehicle and that there were several codes that needed to be checked as well as the installation of a headlight that I had already purchased.. When I initially made the appointment the service technician. Mentioned nothing about the f | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ KenJamin
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ SUZANNE SCALES
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Shawndelle Harts
    These people are truly awesome! This is my second time buying a car from them, and I will continue to go there because they treat you like family. At this dealership they don't walk behind you and hound you. They are truly respectful and inquire as to what you are using the vehicle for so that they can guide you through the proces | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Craig Fisher
    Always excellent service! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Richard Barone SR
    Best dealership I have ever been to Megan and Steve in service department are the best brought both my vehicles there I recommend this dealership to everyone Thanks Megan and Steve and all the staff for making a stressful day much easier thanks again Port Jervis auto mall RB | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ rilee joseph
    Benjamin Smith was so much help! Everyone at Port Jervie Auto Mall was extremely friendly, kind, and helpful! | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★ David Parisi
    There service department sucks first they charge you to look at the problem even when you have them working on it you tell them what is wrong with it and they don't even fix it you can see plain as day my jeep has a problem and they say nothing is wrong with it i will not go back to there i will find someone that knows there job | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★ Patrick Miraglia
    Made appointment online days ahead of time, when we arrived told we would have to call next time and walk ins were taken ahead of us. When we asked about rescheduled assured car would be done before closing, told to come back to finish a different day. We work, not possible. Avoid at all costs especially with the amount of service pl | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Ricci
    Highly recommended. I came in for a safety inspection and it was completed promptly. Thank you, great customer service! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Steven Gannuscio
    I recommend their service dept. They are very honest and thural. Steve the advisor is very kind and takes the time to listen to your concerns. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Sven Backlund
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ JMD
    My father-in-law brought a truck from this company and has since passed down to my son. They offer great service and customer service. Very thorough and informative. I would recommend this company. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Ivy graal
    I got my jetta from port jervis auto mall with no trade in. (First car)! I haven’t had a single issue with the car. Just routine maintenance stuff. It’s a 2019- I got it start of 2021 :) the transaction was quick and easy with no BS. I fall more in love with the car every day. I’d buy another car here in the future if they have the m | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Kim Hannigan
    I’m always satisfied with the service I received and if there’s any issues with the service they’ll let you know and the cost. I always wait in their waiting area which is always clean and they have coffee, drinks and snacks for you . | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Sarnoski
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Schiller
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Rob DeRosa
    This was my 3rd car purchased through PORT Jervis Auto Mall. While the two previous experiences were also quite positive, this was a distinctly positive experience. I had been hit from behind by a reckless driver who totaled my car and the auto mall did absolutely everything to get me into a new car and they did it with zero stress. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Vincent Scordato
    Megan's the Bestest!! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Mercedes Rodriguez
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ mittie shoulars
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Rob Worden
    Friendly and personal-based service. Did not feel like a number. From sales to service, home run as usual. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Desrosiers
    Steve your service writer is always so pleasant to work with, And Dave the mechanic keeps my jeep perfect | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Myrna Rivera-Plotsky
    They made the process of getting a car very easy. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Misael Ramirez
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★ Todd MacNicholl
    | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Shawna Covart
    Everyone was very helpful, it was a pleasant experience | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★ herbert epps
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Tom Purdy
    Had an issue with my Jeep and spoke to Steve Wooley and got an appointment the very next day. He pinpointed the issue right away. Repair work with little wait time. Very professional staff. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★ Collin Ulmer
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ William Onofry
    Bill Hendershot & Larry Kamara were a great help to me when trying to find a first car for my son. Appreciate all their hard work! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★ kathleen perkowski
    Went for a simple oil change and tire rotation took 2 and a half hours had to go find out what was taking so long 3 times moved so slow | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Karen armstrong
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Moakley
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Robb Ball
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Myrka Camacho
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Michael Noakes
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★ Matt S
    Your ad pops up on my phone multiple times a day literally just saw your ad eight times in the past hour If I was going to buy a car I sure as hell wouldn't go to you! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Denis Sardo
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★ Philip Niosi
    Nothing noteworthy. Standard dealership. Wasn’t wildly expensive. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Milton Curtis
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Stephon and Luke
    The service here was outstanding and Megan is very thorough. As new JEEP owners we’re happy to know we have the Port Jervis location as our go to ???????????? | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★ Michael Bohm
    Sales man Tony was good issues came with final paperwork payment wasn't as promised ( kinda understand ) finance rate increased at last moment cannot understand how very upset this place needs to do better with transparency NOT HAPPY AT ALL ... | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★ E Desplantes
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Kathleen Reed
    Great service. Explained the whole procedure of purchasing and installing a new key fob. Ordered the fob and was delivered within 24 hours. Appointment was made within a week. Called me the moment car was finished. Easy drop off and pick up. Communication was awesome. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ W C
    Thank you for all the wonderful service. Thank you for making my daughter's dream come true with the car she wanted. Cruz family | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★ Jonathan Landa
    Horrible experience with Dave in parts. I went their to retrieve the pin number associated with the vehicle. They decided to stone wall me and make me pay them to programe keys. Dave from parts refused to look or take my info and just tell me strait up no for info I'm legally able to have under the freedom to fix act. I'm assuming | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ George Mauras
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
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