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Star Chrysler Jeep Dodge FIAT

Star Chrysler Jeep Dodge FIAT

★★★★★(141)read reviews
21110 Jamaica Ave, Queens Village, NY 11428
(718) 395-4178 Ask About Our Service Specials!

Service Hours

Mon: 07:30 am - 05:00 pmTues: 07:30 am - 05:00 pmWed: 07:30 am - 05:00 pmThur: 07:30 am - 05:00 pmFri: 07:30 am - 05:00 pmSat: ClosedSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Star Chrysler Jeep Dodge FIAT

Star Chrysler Jeep Dodge FIAT is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • We Offer Rentals
  • Spanish Speaking
  • We Have Early Bird Hours
  • 24 Hour Service Center
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (718) 395-4178 today to schedule your next appointment.

Our technicians at Star Chrysler Jeep Dodge FIAT are ready to help you!
Business Link Logo

Star Chrysler Jeep Dodge FIAT is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Star Chrysler Jeep Dodge FIAT today at (718) 395-4178 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Susie Williams
    | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Gustavo Ajpop
    | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Han
    | Read Full Review
    6/24/2025 12:00:00 AM | Google
  • ★★★★★ Nureefa Deen
    My 3rd vehicle at this location. The sales representative Milton and Leon are amazing. They go beyond and above to make sure the process go smoothly. I would anyone to this location to lease or finance vehicle. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ M P65
    I have no problems with STAR. They are courteous, businesslike, and professional. | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ kay barnes
    The service was great. I was in and out. I even received a voucher for a free car wash. | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Bluevariable
    Excellent service. Very happy with my JEEP purchase. Thank you D'shon. | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Gina Cardona
    Rishiv was great and very patient with me. Explained throughly. Thank you Star Jeep!!! | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Ashanti Bolling
    Great experience! They work so well with their customers. Shout out to Milton for helping me with my first car!! | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Tamas Mihalyi
    Very good experience every time I go there. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Anita Engram
    My experience with Star Chrysler Jeep was courteous. I dropped my Jeep Grand Cherokee for service on a Wednesday morning and received feed back from Mr. Jordan Clark, Service Advisor. Jordan was professional and patient as I called several times expressing frustration with wanting my car fixed , as I'm sure any customer would. Jord | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Ravi Singh
    Rishiv and Milton were a big help. Took some time but got it done. Made the process simple and explained what was happened every step of the way. Thank you Star Jeep for the amazing treatment you provided me with! | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Andy Fernandez
    | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Mr. T
    Too expensive for labor. Fair communication with customer service however they refuse to communicate through email and prefer to speak on the phone so I suppose you should have a pen handy or open your note app and type everything yourself. Don’t call between 12pm - 1pm because that’s lunch time. | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Christiani
    If I could give negative stars I absolutely would. I bought my 2016 jeep cherokee in for service. I was told the vehicle couldn't be service because the partial diagnosis showed 20 codes coming up as a power issue meaning it was both batteries. A representative called and stated before they could do a complete diagnostic they needed | Read Full Review
    6/18/2025 12:00:00 AM | Google
  • ★★★★★ Michele Kligman
    Albert and Andrew were pleasant and professional and made the process comfortable and easy. They were straightforward and fair and I got a great deal! The only reason it took so long was due to a hold up with my own insurance company. But I walked away with a gorgeous new Grand Cherokee! Overall, a great experience! | Read Full Review
    6/15/2025 12:00:00 AM | Google
  • ★★★★★ Luri Urena
    Very unprofessional. Let’s start with the fact they kept lying about the time they closed the service department. They kept saying it was 5:00pm until I called corporate and they confirmed it was 5:30pm. There was no need to lie because I was not looking to get the work done on the same day. I just needed to have my car dropped off | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Bhovim Madaan
    Albert and Rishiv were great! First time buying a car out of fresh out of Medical School and were very helpful. Would highly reccommend if you want a smoothe and easy process! | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Joan Ruck
    Great service From my ram truck but the price was crazy $160 for oil change that’s wild. And then they told me that there was certain things that the mechanic suggested and that was gonna bring it to $700 and change for an oil change no thanks I’m good | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Nadia Kanhai
    Leon and Milton made it such a fun and easy process, everything was detailed and it was a great experience. | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Constance Trottman
    | Read Full Review
    6/13/2025 12:00:00 AM | Google
  • ★★★★★ Jaymart Seven
    Purchased my car here with them and their team is amazing! D’shon and James made it easy and answered all the questions I had. I recommend this dealership! 10/10! | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Dana Graves
    Albert and the rest of the staff were all wonderful and helpful. They made the whole process very easy and very one was friendly and wonderful! | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Blake Miles
    Everyone is so nice and kind to us. Thank you so much. I bought my dream car from Andrew. He is a very friendly and warm-hearted person. Thanks to him, I got the car of my dreams. | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Dedrick Bethea
    I was charged for labor when my extended warranty company told they covered all but my $100 deductible! Will not be going back to that dealership, I've been there many times before , was i ever over charged!! | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Crosby
    My go to service center and dealer for my Jeep. Jenny has been my salesperson and it is always a great experience. | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Ro Mck
    0 stars. Service horrible, no loaner cars. Service hourly rate is now up to $350 which is ridiculous | Read Full Review
    6/9/2025 12:00:00 AM | Google
  • ★★★★★ Lorna Liverpool
    | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Eman Mariano
    The staff is very courteous and professional. They will not impose anything service wis instead, they will help you out and make sure you will only do what needs to be done on your vehicle. This was not my original dealership but I’ve been coming back to them for service because they are that good. 10/10 keep up the good work! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Verasammy
    | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ dakillerkid101 b
    | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Douglas
    They changed my heater core. When I took my vehicle home the A/C was blowing cold on one side and warm on the other. They fixed the problem, but my electric side steps stopped working. I got them fixed at the place where I had them installed. Other than that, the service was good. Also, I got my truck back two days later than I was | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Bishop Mel Smiley Sr.
    NO, DEALERSHIP IS PERFECT BECAUSE THEY SALE MACHINES AND ANYTHING CAN GO WRONG !!! I, HAVE TO SAY I’M VERY GRATEFUL FOR KEON IN REPAIRS, DESHON IN SALES AND ESPECIALLY MR. DAVE ! IF, YOUR GOING TO GET A VEHICLE IN THIS MARKET YOU WANT THE STAR FAMILY TO PROTECT YOU AND YOURS AFTER YOU DRIVE OF THE LOT… THANK YOU ALL FOR OVER A DECAD | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Ravi Singh
    Great staff ,good service | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Otabek Najmiddinov
    1 star for parts | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Marie Sonia Jean-Louis
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Jean Louis
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    5/27/2025 12:00:00 AM | Google
  • ★★★★★ [email protected] Nadine Chin
    Jenny and the men who meet and greet us outside then took our cars for service are very professional understanding awesome staffs, everyone there are amazing they smile with us interact, friendly etc and etc. There're all great workers. Great job. Thank you all Nadine W | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Fenold Voltaire
    | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Egor Carleone
    Wrong way to do business ! I ask 3 times how much you paying for my trade no answer ! I ask how much is the car no answer ! Sales team was rude ! I WOULD NOT RECOMEND ! Never see that new car dealer charge dealer fees ! Advertising used car with 14 k miles as of new car | Read Full Review
    5/27/2025 12:00:00 AM | Google
  • ★★★★★ Termaine Garden Jr
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ John Murphy
    Staff were very professional and kept me fully informed. The issue I have the Jeep won’t go into Hybrid or Electric mode. I had the day problem in Han 2005 when the Jeep was service. I c add not be the only one with this issue but a correction needs to be found. Ive reported this 3times. I’ve been a complete support of this Hybrid | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Russ Tavroff
    Star Sales Manager Andrew was a pleasure to work with. The lease process was simple and transparent. I picked it up today as a surprise for my college graduate son and he is over the moon! The Grand Cherokee was delivered spotless on a rainy day! Thanks Star Jeep! | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Rita Krcic
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Mohammad Sarkar
    Beware of This Dealer I towed my car Chrysler Pacifica 2019 for an electrical problem. They told me that within a couple of days they will diagnose the problem and fix it. They kept my car for more than 30 days and still did not find the exact problem and fixed it. The service manager was a totally non professional person. He forced | Read Full Review
    5/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rica Rioveros
    Purchased a 2025 Jeep Wrangler this May with the assistance of Leon - 10/10 service and hospitality! | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Lu Hu
    My car was there for 2 months i took there just to make new key and replace the rear window motor, explanation for the dealer they dont have enought employees to complete the job | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Dino Stornello
    | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Keith
    I will never buy a vehicle from that dealership again I will never reckon anybody to go there at all | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ JaJay Arnold
    Just a really weird interaction. I reached out via CarGurus and was meant with unprofessionalism… sorry I didn’t realize I was texting an AI but I see no reason why D’shon chose to use slang like that and be unprofessional….. | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ jus Chillin
    Great service, addressed my concerns and delivered my car when promised. Thumbs up. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Bud 83
    Poor customer service | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Troy Mars
    I just had a great experience with Milton from SCJDR, he was very patient and professional. If you're looking for a car, I would advise you to check him out. | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Robles
    I had a pleasant experience. From de person that booked my appontment to the clerks at the shop, they were very professional and helpful. Thanks for your excelent service. | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ William Carrion
    Two hours I was out the door. The work was completed quick neat the only problem was the 3 1/2% the use of the credit card. | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Billy
    first time going for service here, i was happy with the place, nice people and nice waiting area | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ aidkennedy3330
    I had a great experience here. I knew exactly what I wanted going in and Dshon and the staff were great and very responsive. They helped with all my questions and was able to make this a very smooth process. Highly recommend! | Read Full Review
    5/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gail Brown
    Service side is cool. 4?? Sales side's creepy Napoleanic bald guy should be fired. In an 11 min. interaction- he actually lost the sale, trade in or lease I was considering with the previous guy- Sequan(?) when he opened his mouth with condescension turned to bullying, turned to insulting when I refused to be conned into a crappy de | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ vienna11215
    Excellent service! Answered all my questions, made the whole car buying experience pleasant! | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Sean Lee
    Beware of this dealership! My experience was far from professional, and the level of customer service was extremely poor. They’ve had my vehicle for over a month with little to no communication. To make matters worse, after charging me thousands of dollars, they changed their diagnosis—causing further delays and frustration. This doe | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Aidan Kennedy
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ george alvarez
    Went Sunday to this dealer Star Chrysler Jeep Dodge Ram in Queens Village, was interested in buying a Jeep and Thanks to the extraordinary service that Milton Jerez carried the whole process so smoothly and bought my jeep the same day! So happy with my new Jeep and with how caring and kind was Milton through the whole process. Defini | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Jivaro mordaunt
    My visor is Brandon I get him every time I come there. he always have me in and out with the quickness answer all my questions and goes a step further to make sure I receive the best service possible. Thanks Jivaro Mordaunt | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Howard Yang
    Service was ok. After service was completed I was trying to obtain a copy of my invoice via email. Service adviser will not respond back or send. Reached front desk by phone and employee hangs up on me. | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Asia Clinton
    Very nice staff and very helpfull. Wouldn’t let me leave without my dream car. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Alarcon
    Milton Jerez was super straight forward- The car we found was exactly what I needed No games played here! ,James Pickett in the Finance Department was very knowledgeable , helpful, professional , quick , friendly ,the sales Manager .Leon was fair, honest and gave a great offer that was more than fair.. very friendly and profess | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Venturina
    This is the third time I’ve gotten my vehicle from Star Chrysler Jeep Dodge Ram. Andrew (Sales Manager) and the finance guy were great. Andrew made the whole process simple and efficient, that’s why I keep coming back. By the way the service department is also to be commended, they always take care of my vehicle even when I needed so | Read Full Review
    4/25/2025 12:00:00 AM | Google
  • ★★★★★ kamaljit gill
    My 2020 Gladiator had some corrosion and paint bubbling around the hinges on the hood and along the bottom of the hood. There were few other spots on tailgate as well. Thanks to Brandon from service department (Star Chrysler Jeep Dodge Ram) for taking a close look and helping to resolve the corrosion and paint issue. I am very happy | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Vito Palmieri
    | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Rubin Gadelov
    Great staff and amazing service! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ lekhram singh
    Took my vehicle in for a recall and a service 4 WD - a 2012 grand Cherokee was told that the bill to repair the Jeep was $5000 +. After picking up my jeep , driving for two minutes my check engine light came on , made several attempt to call customer service no response. This was my first visit to this the dealership my advise plea | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Sookhoo
    The salesman Milton and Leon helped us out. We had some issues getting approved for the car we wanted but they helped us out and were able to get us into a car nicer than we expected. Milton helped us by answering any questions we had and if we were unsure about something he made sure to walk us through the process. Leon the Sales Ma | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ kamaljit gill
    | Read Full Review
    4/22/2025 12:00:00 AM | Google
  • ★★★★★ chiquititico_69
    It is the worst workshop that has used, starting that between diagnosing your car and contacting your extended warranty company it takes up to 2 weeks and another week to install the part and the mechanics they have are so professional because I have had to come back up to 3 times for the same problem, until the last of now that I ta | Read Full Review
    4/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jean Belfleur
    This has been by far my best experience in buying a car.Deshon was really friendly and accomodating and made the whole process a pleasure," "I would definitely recommend him to car buyers. Good experience as a first time buyer. Friendly and great sales I was really happy I m love doing business with them. | Read Full Review
    4/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Nadeige Adelna Toussaint
    I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially MILTON, he is the best salesman I've ever met ??. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Chamo
    Great experience working with everyone there at Star Jeep. Found my dream car and Star made it possible for me to drive away in my new jeep. | Read Full Review
    4/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sewak
    RB was very helpful and informational, would highly recommend | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Rosita Barba
    Outstanding service highly recommend | Read Full Review
    4/11/2025 12:00:00 AM | Google
  • ★★★★★ Unknown Clipz
    Wouldnt suggest doing business with these shady people. Once you on their lease, they stop caring about you and start lying about your car services. Just to get extra money out of you. 0 out 10. PLEASE DONT DO BUSINESS HERE!!! | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Kamellie Ramdat
    RB was very informative and detail with all information. He also answered all questions we asked him. | Read Full Review
    4/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jesse Torres
    My wife wrote a review her name is Amanda padro. My name is also on the lease so I am also affected by what this place has done. Our Jeep was left there since December 18th. And it’s still not fixed even after a wrongful tow. We are so disheartened that they can treat customers (that have been customers for years) like this. They cha | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Sharmin/ Mohammad
    )very nice and helpful guys. Sunday was his off but he came for me. Manager also good person. Homely environment. No extra fees or hidden charge. I really appreciate. I like to do next business as well with him and them. | Read Full Review
    4/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ redneckpowt
    they were very nice. They presented options and had more than adequate stock on hand. | Read Full Review
    4/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mersid Kasneci
    I had great experience at this place people were very friendly and helpful we negotiated with D’shon and we were able to find a good deal definitely I recommend this place. | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Padro
    DO NOT GET A CAR FROM HERE PLEASE READ BEFORE PURCHASING!!! I leased a 2023 jeep grand Cherokee 4xe. Last year it had a recall for the hybrid battery which my car didn’t start because it had to be replaced. I had it towed in December 2024 and jenny was my advisor. She would never call to give me updates so I called every couple of w | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Padro
    Wow this place sucks! I leased a 2023 jeep grand Cherokee 4xe. Last year it had a recall for the hybrid battery which my car didn’t start because it had to be replaced. I had it towed in December 2024 and jenny was my advisor. She would never call to give me updates so I called every couple of weeks. The only update I would get is “I | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ cindy h
    I had an excellent experience working with RB, Leon, Dshawn! They were extremely professional, knowledgeable, and made the car-buying process smooth and efficient. I highly recommend them to anyone looking for a new vehicle. | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ jennsoncasimir
    My wife and I was looking for a Jeep and we found one at Star. The team there was great. D'Shon and Milton work with us and the process was very smooth. If you looking for a new or pre-own vehicle, Go to Star! | Read Full Review
    4/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ahmed
    Great dealership. The staff there was very friendly. They answered all my questions. Would recommend to friends and family | Read Full Review
    4/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ C Phillips
    Signed an agreement. Put my down-payment down. They ran my credit, I came back a week later and they wanted $1000 more. I tried to argue that we had a deal, they said the manager doesn't want to let it go at that price...the price they advertised btw. Completely wasted my time and were a bunch of jerks about it. Stay away from this S | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Haynes
    My mom dropped her Jeep Cherokee 2020 at this location ( where she purchased the car at ) over a week ago due to the engine light being on . Keep in mind she was just there previously for another issue with this car. Her advisor is Jenny . Jenny states that she told my mother it would be a week that her car was held . Jenny did not | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Jose Lauren
    I’ve never left a review like this, but I feel obligated to warn others. My experience with this dealership was absolutely awful from start to finish. They are rude, unprofessional, dishonest, and purely money-driven. The moment they get your payment, any sense of customer service or accountability disappears. You’ll be met with car | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Fritzie
    Smooth car-buying experience at Star Chrysler Jeep Dodge—helpful staff, fair price, and easy process. | Read Full Review
    3/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Tommy Kola
    RB provided EXCELLENT service!! Came in on a time crunch and they managed to get me in and out as quick as possible. Would highly recommend making your next purchase here at Star Jeep!! | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Lopez-Bazemore
    I recently leased my vehicle at Star Jeep in Queens. I couldn't be happier with the experience. Sales representative, Damien helped me through the entire process. He was knowledgeable, professional, efficient and so helpful. He listened to all my needs and helped me find the perfect car within my budget. The negotiation process was t | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Mark Rover Helpusa
    Terrible service. I leased a brand-new Jeep Cherokee in December with only six miles on it. By 2 weeks, I was already getting low oil warnings (down to 10%), which made no sense. Two months later, my gas gauge got stuck on full, and I had to bring it in for service. They didn’t look at it for a week, had no loaners available, and nev | Read Full Review
    3/10/2025 12:00:00 AM | Google
  • ★★★★★ Jada Nunez
    Dshon was great, he helped me find a car right for me, was on top of everything & made it happen quick and easy | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Nzinga Bentham
    I just had the most incredible experience at the dealership! I made an appointment yesterday, and guess what? I was in and out in just under three hours! I arrived at 11:00 am and was on my way before 2:00 pm. The test drive, servicing, and signing were all done seamlessly. A huge shoutout to Alex for making it all so smooth and enjo | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Teddy Koo
    Purchased a Chrysler Pacifica Hybrid Limited and was pleasantly surprised by the professionalism of the sales team, D’shon handled the smooth transaction from start to finish with the help of Dave, the sales manager. Would definitely be my first choice next time I need another Chrysler Jeep Dodge or Ram vehicle. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Harris
    Dshon provided great customer service from beginning to end, and even came into work on his day off so I can take the car for a test drive. Things couldn't have gone smoothly with the assistance of Andrew as well. Overall a great team effort and great experience. Highly recommend! | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Reggie Sukhu
    DShon was very professional and patient It was amazing experience and smooth transaction. He was awesome every step of the way. I would recommend Star Jeep to anyone that is looking for a good car | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Ludovique Assogba
    Amazing service provided by Rishiv! Made the process easy for me and was very patient with me. Would 100% recommend this dealership to anyone in the market for a vehicle!!! | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Gabel
    | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Sneakers Com
    I recently bought a 2022 BMW 228i from Star Chrysler Dodge Jeep Ram, and the experience was fantastic. The staff was incredibly helpful and knowledgeable, making the entire process seamless. The BMW 228i is a perfect blend of luxury, performance, and technology, and driving it has been a joy. I’m beyond happy with my purchase and hig | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Pinhau Chiou
    I bought my used RAV4 here and Mr. Milton is the salesperson. He is friedly, efficient and professional. I would recommend this dealer! | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Marquis
    D'Shon was my sales consultant. I've been driving a Jeep Compass since 2013, and it's still running well, but I felt it wouldn't do any harm to look at the newer models. I was very picky while looking because I didn't need to buy a car, and I knew what I wanted. D'Shon took his time and showed me several different cars. He got m | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Billy Jeter
    Milton is a great help to me. He was a great help with my first car. That's why I came back to lease another car. He's priceless. | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Sohan
    I had the honor and privilege of meeting D'shon. He has worked hard in finding me a vehicle and has earned my trust. D'shon has been nothing less than incredible with his down to earth personality and I highly support and recommend anyone to seek him out in their car buying journeys. | Read Full Review
    1/16/2025 12:00:00 AM | Google
  • ★★★★★ Luis Rivera
    My wife and I just purchased a Jeep compass during the holidays and we had awesome experience. D’shon was very patient and helpful. He guided us through the process. He and his manager helped us navigate the features in the new vehicle. Great team here will recommend. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Juan Vargas
    I had a great experience at Star Chrysler jeep dealer. I called about a used jeep the posted for sale contact them and D’shom was very professional and took care of everything. Thank you guys and the manager also. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ zameer Khan
    I want say thank you to sales man Mr D’shon from Star Jeep is excellent customer service and my trade-in went well. I’m so happy with my new ram pick up truck 1500 2024 making sure job wa done properly i really appreciate it | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Fat Nosay
    Recently purchased a grand cherokee from D’shon. Not only was D’Shon a pleasure to deal with the entire staff made my business feel like a priority. Honest and efficient they even helped me lower my car insurance! Please go see these guys if you want to be treated fairly and honestly! | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Maruf Reza
    Bought a 2020 Lexus with trade in my Hyundai Tucson . D, Shon deal with me. It was amazing experience and smooth transaction. Awesome guys and great hospitality. I highly recommend Star Chrysler jeep Dodge Ram dealership. D, Shon was excellent and helpful always. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Azaad Mohamed
    Dealership is good and very welcoming, I would like to especially say that Mr. D'shon of the sales department has excellent customer service in knowledge, patience and politeness.I do recommend him to any one looking to buy or lease. | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Singleton
    I purchased a car a few months ago Dealt with Deshawn This young man was very knowledgeable and professional His personal touch made me feel like family | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Eric Clay
    Just want to big up Star Dodge as a dealership. I’ve bought 3 cars from this location and always a great experience.i bought a good used car in December and My Sales Rep D’shon was very Professional and knowledgeable in the process. Even assisted with obtaining My Auto Insurance. I Recommend Star Chrysler on jamaica Ave in Hollis qu | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Weaver
    | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Shana-Kay Kettle
    Sales Advisor Jennie Sumrah-Deonath is your go to person at this dealership. She is very professional, knowledgable and polite. I will recommend my friends from the Jeep Club to stop by this location and request her services. She is an expertise in this field. | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Unhappy customer
    They wanted charge me around $400 dollars just to tell me why the seatbelt light was on, not including repair cost. This took place in Sept. 2024 at the Queens Village location. I went to the Garden City location and received the service I deserved and all issues with car was quickly resolved for less than $170. Avoid the Queens Vill | Read Full Review
    12/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Heather Paniagua
    The best dealership in Queens. I had Milton as my sales consultant and he did everything he could to help me get my dream car. The entire staff at the dealership is helpful and welcoming. Definitely come here for your next car purchase! | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Thug9030
    Stay far away from this place they charge a 1,200 fee if you don’t finance through them and it’s a reason why people stay away from New York dealers. They had a nerve to wanna up charge a 53k Durango to 65k talking about they have offers which they do not since car has been sitting and price has been reduced several times because oth | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ ihani hanibaram
    Had the pleasure of working with Milton and he helped me get a Wrangler 2 door. Milton was very professional and i couldnt be happier! Thanks | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Silvio Melendez jr
    I would like to send a special “Shout Out” to Ryan Walters for his attentiveness and patience in helping my wife Maribel on the purchase of a Jeep Cherokee. He’s an excellent salesman, we asked to test drive a Jeep and he didn’t hesitate. The sale went smoothly with total honesty. We wish you well “Ryan” thank you. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Freddy Butler
    RB was very professional. | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ seema D
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ srt8 Venum
    I'd prefer to give no stars, the absolute worst car dealership service experience I've ever had. They had my car for 3 weeks before I got any updates on repairs, they gave me the run around every time I called. Under no circumstances should a delarahip have a car for more than 2 months for minor repairs. It's the most unprofessional | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ manuel quimbayo
    Great experience getting my Wrangler Sahara at this dealership, very fast and easy process. Milton was super helpful with the lease process. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Julio Ramos
    Tuve la oportunidad de trabajar con Milton y fue un estrella. El tuvo mucha paciencia conmigo y mi explicó todo con calma. Cuando vengan porfavor pregunten por Milton. Gracias y ahora tengo el carro de mi sueños. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Jason Roston
    Ryan Walter's & Leon Rai at the sales dept were stellar. 10 stars for Star Chrysler. Ryan was tye best. Ask for him. Tell em Jason sent ya | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Phillip Rodrigues
    Had the please of working with RB. Made the process very simple for me. Would highly recommend this location!! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Avelino
    Milton Jerez is great car sales associate. He provided the outmost excellent services. He was able to provide all the information needed to conduct a proper business. I will highly recommen him. He should be move up to assistant manager. I think he can manage other employees train them to show them how to handle car business and prov | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ eldon woolforde
    Came back for my 2nd vehicle with Star and after working with Milton if needed I will come back again and tell my family. Milton was great and had a lot of patience as I was choosing my vehicle. Thanks again Milton! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ June Griffin
    My experience was so annoying & stressful when purchasing a vehicle and getting plates transferred over thru my insurance but Ryan W made my experience so much better I really appreciated him he was very patient & would not leave the store till the process was complete which took forever on my end but he remain patient & very helpful | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Alex Alexander
    Thanks Milton for everything I’m back mobile now ???? | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ katrina fletcher
    I was in and out with no time wasted. Very helpful. Didn’t feel pressured or being “up sold”. Ryan helped me and I got VIP service. He was very calm and patient. He even gave 2 cups of coffee ??. I would absolutely recommend them!!! ?? | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Crispi
    Very good experience. Ryan Walter (sales) was very helpful, I was very pleased with his service. Highly recommend him if you’re looking to buy a car from Star CJDR. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Nicolette Bowen
    The process of purchasing a car can very exhausting and stressful, yet Ryan made my experience easy and less stressful. He had patience with me, answered all of my questions and even dug into specifics of the car to make me feel more at ease. I never felt pressured to make the purchase, and when I thought hope was lost, he and his te | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Peter Cho
    Stopped by on a Sunday afternoon to take a look at a car. Told the salesperson I was purchasing it elsewhere but he still went out of his way to get the vehicle for me to see and spend the time to talk to me about it....I think its pretty fair to say these guys are worth all the good reviews. The sales rep was Ryan Walters. Seems lik | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Enrique Marziani
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Abdul ghanie
    Worked with Milton and had one the best experience purchasing a 2024 jeep Wrangler. Communication and customer service 10/10 He made the entire process super easy and convenient. The dealership itself treated me like a person and not a number! Highly recommended!!! | Read Full Review
    6/28/2024 12:00:00 AM | Google
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