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Ken Ganley Chrysler Dodge Jeep Ram Mentor

Ken Ganley Chrysler Dodge Jeep Ram Mentor

★★★★★(542)read reviews
8505 Mentor Ave, Mentor, OH 44060
(440) 210-4469 Ask About Our Service Specials!

Service Hours

Mon: 07:45 am - 06:00 pmTues: 07:45 am - 06:00 pmWed: 07:45 am - 06:00 pmThur: 07:45 am - 06:00 pmFri: 07:45 am - 06:00 pmSat: 08:00 am - 04:00 pmSun: Closed

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ken Ganley Chrysler Dodge Jeep Ram Mentor

Ken Ganley Chrysler Dodge Jeep Ram Mentor is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (440) 210-4469 today to schedule your next appointment.

Our technicians at Ken Ganley Chrysler Dodge Jeep Ram Mentor are ready to help you!

Business Link Logo

Ken Ganley Chrysler Dodge Jeep Ram Mentor is a BusinessLink Dealer!

Own a business? Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of up fitters.

Membership is free, with no dues or fees, and benefits include:
  • Next Available Bay Service: Members are always first in line for maintenance and repair work
  • Service all Makes and Models: BusinessLink dealers will now work on your entire fleet.
  • Loaner Vehicles: A complimentary Alternate Transportation Contract is included with the purchase of any new vehicle.
  • Extended Service Hours: Longer hours mean your vehicle will be ready faster.

Call Ken Ganley Chrysler Dodge Jeep Ram Mentor today at (440) 210-4469 to learn more

Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Tyler Thompson
    10 outta 10 there were not hard to work with very understanding. Will recommend to friends and family . It was very quick in and out | Read Full Review
    4/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ Kevin
    Went in for a recall, which ended up being a computer update. Was expecting a comeback we?ve ordered part but like I said it ended up being just a computer update.. I I wasn?t expecting for them to do a multi point inspection of my vehicle, which was fabulous. Just I wasn?t expecting it on a recall appointment.. I love the system whe | Read Full Review
    4/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ lance bryant
    Great experience with Nick, & Nick | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Kate Zanella
    Great experience. Explained everything and was done before they thought it would be. Highly recommend their service. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ James Kazmierski
    Dino was a great face for the dealership. Took time to explain and get an acceptable deal. Top notch customer service representative. Would come back | Read Full Review
    4/2/2026 12:00:00 AM | Cars.com
  • ★★★★★ DUSTY ROBERTS
    The service writer Don was more than professional and took care of my problem as if it were his own! | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Cheryl Snyder
    We had a great experience working with Devon at Ken Ganley. He made our truck purchase smooth, stress-free, and genuinely enjoyable. Devon was friendly, knowledgeable, and never pressured us…he just focused on helping us find the right fit. We really appreciate his help and would definitely recommend him to anyone looking to buy a ve | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Phil Romano
    Everyone was polite to me got the issue handled on my truck was able to still make my trip on time | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Raymond Burckart
    | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Warren Stilwell
    Superb dealership. Vast inventory. Easy pricing. They'll be my first choice on a new RAM truck. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ BigZ
    I cannot recommend this dealership for a new car purchase. After bragging about their online experience, I provided all the personal information they request, and then was ghosted, never hearing back from them again. In addition, they changed the online price of the vehicle, increasing it by $2000 after my inquiry. Poor customer se | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Crystal Cunningham
    Devon was a pleasure to work with while purchasing my new SUV on 03/28/2026. He was very professional and everything went smoothly. Thank you Devon ?? | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Pastor Jr
    Special thanks to Todd Roske,Justin Taylor and Jeff in finance for getting me into my brand new 2026 1500! Absolutely in love with it | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Arielle Smith
    Eric was great and made it an easy process | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Mike Ferrari baseball
    Did everything they could to make it work. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Dean Ruff
    Excellent friendly service. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ heidi napoli
    Amazing place. Worked with us and really put the effort into making things work for us. 100 percent recommend | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Jared Gales
    Do not ever buy or lease a vehicle from this place ! They lie lie and lie and when confronted lie more . I spent two days being intentionally hung up on and talked to like garbage . Insane you can get a 50k vehicle and then be treated this way they’re vehicles are junk you’ll be screwed if you get one | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Michael Oliver
    | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ John Lynagh
    | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Sonya Settles
    I had the opportunity to work with Mark in the service area. He was Amazing and he was able to get us a discount on the parts and we didn't have to wait for a long time. This company service was Amazing and excellent | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Garver
    | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Tonda Moore
    Dropped truck off on Thursday. Said would be ready by Friday. No call or follow up on Friday(I left message)No call or follow up on Saturday(I left message)Closed Sunday. Finally got a text on Monday (NOT the number provided at drop off or left on messages). When I picked up the truck service people seemed like I was bothering them. | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Joe “Joe Jones” Jones
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Harley Gaffney
    After my first oil change on my new ram I had oil leaking. They wanted me to turn in my truck after I bought it. They thought it was leased. Nobody took the time to show me anything about my new laramie, just gave me the keys. There are better dealers out there! | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ James Murphy
    Your service is not helpful in any way that it was unacceptable they were to get back to I only got so sorry the 4192 is my responsibility not there’s I was told I had warenties 100,000 miles when I bought it. I problems won’t buy another car from dodge Jeep | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Tonda Moore
    Dropped truck off on Thursday. Said would be ready by Friday. No call or follow up on Friday(I left message)No call or follow up on Saturday(I left message)Closed Sunday. Finally got a text on Monday (NOT the number provided at drop off or left on messages). When I picked up the truck service people seemed like I was bothering them. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Zak Wolfe
    | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ James Ruffing
    Angelo Christopher, Jeff Williams, and the entire team were phenomenal. They were responsive, friendly, informative, and zero pressure throughout our entire vehicle purchase. The team was very patient with us as we researched and considered multiple vehicles, and provided numerous competitive and unique pricing solutions. We are very | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Gerard Michalak
    I have always had great experiences at Ganley CDJR. The service department gets it right the first time and the Sales staff listens to you and will find you the perfect vehicle. This dealerships business has blossomed and is very busy all the time because of the quality of the people. If you are just looking to get an oil change and | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Mrs. Monique
    Everyone was nice. I received my vehicle in a timely manner. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Monaco
    Vincent was great. Could have not asked for a more informative , polite young man to help with this process We will be back for our next vehicle | Read Full Review
    3/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ Theresa Kress
    Excellent work and detailing. Nice work and facility. Great staff. Polite and efficient. Care about the customers. Prompt response to concerns. Would highly recommend to anyone. | Read Full Review
    3/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ James Rizer
    Just bought a 2026 wrangler today from Vince, and I can say it was by far the best experience I have ever had buying a car very friendly knowledgeable all around a great experience, the finance manger and front desk person were also wonderful a great experience all the way around, will be referring friends and family to Vince | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Leonardo Guglielmi
    I had a great sales person Nicky Talbott. Nicky started our online meeting with asking me what I wanted and where I wanted to be price was. she was extremely pleasant to deal with an and worked hard getting me a fair price on a new truck. I would recommend this dealership and Nicky to anyone needing a new car. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Jake Green
    Professional and extremely easy to work with. Great group of people! | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Dillon Coffey
    Quick and easy process. Made the car buying process hassle and stress free. Great people that are there to help you out and get the best deal | Read Full Review
    3/17/2026 12:00:00 AM | Cars.com
  • ★★★★★ James Salsgiver
    Was a pleasant & easy experience our ssles team took time to find the exact truck I was looking for would would recommend them to family and friends | Read Full Review
    3/17/2026 12:00:00 AM | Cars.com
  • ★★★★★ John Burton
    Guy at the parts counter was nice | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Schura
    Great experience / Todd Roske Product specialist is great. I?m a repeat customer. I?ve leased vehicles from Ken ganley for the last 12 years. | Read Full Review
    3/16/2026 12:00:00 AM | Cars.com
  • ★★★★★ Billy Manchester
    Service was amazing. | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Gerald Mangelo
    Everyone was very helpful and made the process easy. My 4th truck from them and will get my next one from them. Great job Ken Ganley. | Read Full Review
    3/14/2026 12:00:00 AM | Cars.com
  • ★★★★★ Tony Tomasone
    Communication was beyond terrible. Failed to answer phone calls, failed to call me back. Kept my truck for 2 weeks and I’m still waiting on parts… my front end experience with the sales team was excellent but any service needs or requests have been awful. Promised me a rental when I took my truck in and said, “sorry, we’re all out at | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Jason Schwarz
    I went in to look at a new truck that towed better than my 1/2 ton. Calder was my salesman and man he was fantastic. I got there late so had to run. Much to my suprise he understood my timeline, was not pushy, on top of that I was happy with my trade in value and more happy with the numbers. I came back in the next day to sign papers | Read Full Review
    3/13/2026 12:00:00 AM | Cars.com
  • ★★★★★ Jason Schwarz
    I went in to look at a new truck that towed better than my 1/2 ton. Calder was my salesman and man he was fantastic. I got there late, and not long before closing. Much to my surprise he understood my timeline, was not pushy, on top of that I was thrilled with my trade in value and more happy with the numbers. I came back in the n | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Allen Stalker
    Sale team (Alexander)understood what I wanted and went above and beyond to get me in my range I felt comfortable with. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Ronald Anselmo
    Interesting Saturday I had. I was just wondering how new truck prices would be. I was ending a current lease and looking at options. I wasn?t really pressured into buying necessarily, yet I felt like I couldn?t leave either. They took my keys to appraise my current truck, but then disappeared for 15-45 minutes at a time. This happene | Read Full Review
    3/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ Brandy Hill
    Shout out to salesman Dawson. No notes. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Swanson
    | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Beck
    ????? Excellent Experience at Ken Ganley Jeep I had a fantastic experience with the team at Ken Ganley Jeep. From the moment I walked in, everyone was professional, knowledgeable, and genuinely helpful. Buying a car can sometimes feel stressful, but they made the entire process smooth, transparent, and comfortable. The staff took t | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Maria Ericksen
    I was so very impressed with all the people at Ganley CJDR in Mentor, but the standout was our incredibly knowledgeable and great salesperson. Angelo. Highly recommend the dealership and this salesperson to anyone looking for an honest, great experience | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Stitt
    - | Read Full Review
    3/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ PLS
    Initially had an issue on the vehicle, but after contacting the dealership, and learning that the salesperson was no longer at the dealership, which is why I was not getting a response from him, the dealership is taking steps to correct any of the issues that we may have had upon delivery, so once things got in the correct channels s | Read Full Review
    3/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ Duaine Thome
    Nicest people to deal with quality work.Great sales manager. I would buy cars there all the time.Nobody else compares to ganley i shop other car dealerships, nobody compares. | Read Full Review
    3/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ PLS
    Initially had an issue on the vehicle, but after contacting the dealership, and learning that the salesperson was no longer at the dealership, which is why I was not getting a response from him, the dealership is taking steps to correct any of the issues that we may have had upon delivery, so once things got in the correct channels s | Read Full Review
    3/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ Albert Peci
    I had a very good experience with my recent vehicle purchase. I was helped by a young man named Tyler. He did everything he could to help me reach the deal I thought was fair on a vehicle that had all of the features I required. Ultimately worked with the Tyler and the Sales Manager to find the exact right vehicle. I want to thank th | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ val torres
    First time at this dealership, right away I meet Calder, very nice guy, I told him which vehicle I was interested in ,and with zero wait I was already test driving it ,he was able to negotiate and got me a great deal,Jeff from finance was also a very professional and the whole experience was pleasant and with out pressure, thanks guy | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Tricia Smith
    I recently purchased a Ram Promaster from Ken Ganley dealership and had a great experience from start to finish. Nicky In sales was fantastic to work with. She was friendly, knowledgeable, and made the entire process easy and stress-free. I would definitely recommend Ken Ganley dealership and especially Nicky If you’re looking for a | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Holly Robakowski
    Last month I went and talked with Nikki about a Terrain I seen on their website. She was very patient with me and informative. She got me in with the finance manager Al and between those 2 they got me in my car which i was very shocked because i couldn't get approved for any thing! But they managed to get in done and I'm in the car I | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★★ PLS
    I had initially left this on the Aurora location's page instead of Mentor by mistake. But this is for the Mentor location. Buyer beware if you can't see the car in person. found the vehicle that we thought we were looking for, but 16 hours away, the video we requested failed to show 8 inch scratch on the passenger side, wasn't on any | Read Full Review
    3/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ Scott Klebe
    Jim was given what another dealership wouldn’t do Get my truck in and fixed on my timeline and gave me a loaner car they were fast kept me updated and returned my vehicle early | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Alisha Carter5
    I had to return to the dealership just minutes after leaving because the oil filter wasn’t properly replaced and the service team realized this after I left because of the trail of oil that was left behind. Upon returning, I could smell the oil starting to burn and also noticed that my engine was being to make sounds like it was goin | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ kirtboyer
    Todd was knowledgeable and answered all my questions during the purchase process. He was able to acquire the vehicle I was interested in from another Ganley location and facilitate the sale at the Mentor CDJR dealership. The vehicle was washed, detailed and filled with gas. He also made the finance process quick and painless. I would | Read Full Review
    2/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ kirtboyer
    Todd was knowledgeable and answered all my questions during the purchase process. He was able to acquire the vehicle I was interested in from another Ganley location and facilitate the sale at the Mentor CDJR dealership. The vehicle was washed, detailed and filled with gas. He also made the finance process quick and painless. I would | Read Full Review
    2/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ lisa yerkey
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ John Johns
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Bill Lapham
    Service was excellent and everyone was helpful friendly. Always on time or done early. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Norman Hatter
    Excellent as usual . I scheduled the oil change and tire rotation. They took care of it right away and even had the truck washed. I will return again for any repairs. | Read Full Review
    2/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ David Beck
    The quality of service was very high, you need 25 words for a review? That?s pretty low. If this doesn?t go through then you suck. | Read Full Review
    2/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ Mike Gamiere
    Good quality dealership. Loved the professional of everyone who helped me out. Definitely would recommend this to a friend or coworker. Also didn?t pressure me into anything | Read Full Review
    2/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ Pamela J Roberts
    I always bring my cars to the dealership to get serviced. They do good work.I appreciate it.Thank you.Pamela Roberts. Have a good day. | Read Full Review
    2/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ Gary Shetler
    I found a vehicle I liked on auto trader a salesman by the name of Vince reached out to me. I asked for more pictures and a video and he sent that to me very quickly after a brief phone conversation I committed to purchasing the vehicle drove out about three hours and the process was quick and seamless. I would highly recommend them. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Richard Zirke
    It was a overall a great experience,definitely go back to purchase more vehicles!!! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Sean
    Absurd pressure sales tactics. Heres some cliffnotes from my experience. Wont mention names but my salesman got extremely offended when i told them i wasn't walking out with a car that day when being asked after taking a ten minute test drive. As i was only trying to get numbers on a lease, which they continuously stated they couldn' | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Velez
    Absolutely amazing ???????????? from the staff all the way up to the services I have been with then for over 7yrs and wouldn?t change it for the world ?? | Read Full Review
    2/22/2026 12:00:00 AM | Cars.com
  • ★★★★★ Brian Shurtz
    This was probably the easiest purchase of a vehicle I have ever had. The sales and finance staff were extremely efficient and upfront. No tricks or games. 10 out of 10 would recommend. | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Rich Russell
    Service as always excellent. Jim Coolidge does a fantastic job of keeping you up to date on repairs and if anything changes or also needs attention | Read Full Review
    2/20/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Wright
    Great customer service, Vince was great and explained everything in detail. Highly recommend this place to anyone shopping for a new or used or used vehicle. | Read Full Review
    2/20/2026 12:00:00 AM | Cars.com
  • ★★★★★ Dean Garrido
    Recently had warranty work done and the service was excellent. They repaired my vehicle in a timely manner. Thank you Ganley. I MIGHT actually buy a vehicle from you in the future. | Read Full Review
    2/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ Michael Sheehan
    | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Shaunna Kittle
    Great experience- love my new jeep. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Stanley Zaucha
    | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ JoMarie Hugley
    Was there on 02/14, all around great experience with sales person Nicky Talbott and the finance gentleman. Hoping to see continued service going forward as well! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Jordan Senger
    A++++ dealership from beginning to end. Living out of state Dino went above and beyond to get me extra pictures quickly and communicated with me thru whole process . I have dealt with alot of dealerships over the years and these guys do it right... Thank you Dino and everyone that took great care of my family and I. If you want a str | Read Full Review
    2/14/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Steele
    | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Daniela S
    Horrible service department: No communication; worst runaround; and don’t fix issues | Read Full Review
    2/13/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Kovitch
    Great car buying experience! Everyone involved were amazing and and extremely helpful. We’ll definitely return! | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Alexia Seddon
    Todd Roske made the process go very smoothly. I?d recommend him to anyone looking for a vehicle. He was efficient and empathetic and worked well with our two children inside the store. We will be returning customers to this dealership because of him. | Read Full Review
    2/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ Sydnee Cavanaugh
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    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Rachel Yoder
    After seeing a used truck online, setting and confirming an appointment, driving an hour and a half- to find out the sales rep I was assigned was off for the day, and the truck we went to see was on a test drive when we arrived for our appointment- then was SOLD while we took a test drive. The sales rep who assisted us was kind and | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Gina Mcclendon
    100 percent satisfied service guys pulled my jeep inside from the cold. Changed my batteries under warranty appreciated them being attentive to my warranty thanks | Read Full Review
    2/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Brown
    Calder was super nice and helpful through the whole process. I would recommend him to anyone. They offered and washed my car even though there was 3? of snow and salt on the ground. It was an awesome experience. | Read Full Review
    2/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ Wayne Pelton
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    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Cole
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    2/7/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Crowley
    Landon was an excellent liason in getting our new car. He was informative, attentive and very friendly. | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ umar ismonov
    Love this location and service is very good thank you | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ maciah harouny
    Calder was amazing i got my dream truck and a great price took awesome care of me | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Crist Weaver (Cweaver)
    I have been going here for awhile now, overall I've had a great experience, there was miscommunication about an issue we had on our wagoneer and it caused frustration with my wife and I. But this morning showed what type of character Butch has, we discussed it and we had a great conversation and just as important a solution to the is | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Tara Schaffter
    Bought a vehicle almost a year ago (1 year is Presidents’ Day). It was the end of the sales day and was told to fill the truck up and send the receipt to Dawson to be reimbursed. I’ve contacted 5 times since and have yet to be reimbursed. Do not recommend buying from Dawson | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Kessler
    Worst service department I have ever dealt with. Mark in the service department was so rude and condescending. I plan to go elsewhere for my service and will never buy another vehicle from Ganley. | Read Full Review
    1/31/2026 12:00:00 AM | Cars.com
  • ★★★★★ Janet Hodgson
    A shout out to Ron in the Parts Department. Thank you for your help, going out of your way to help me with my lug nut key! This is an awesome Dealership! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Kathy Nizen
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    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Bristol
    ZERO stars. Customer Service is HORRIBLE along with the service department. Mark is extremely rude and condescending when calling for an update on the status of our vehicle, his tone and demeaner was as if we were bothering him. I guess that dealership feels that they can treat anyone anyway they want because you already bought a car | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Marta Mcewen
    The people are very helpful and respectful. Thank you so much for your help. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Matt Bangerter
    Rachael was fantastic! Very friendly, helpful and knowledgeable. She made the process fast and easy. | Read Full Review
    1/28/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Lane
    Dino did a great job in securing the deal worked for both parties! Long process in buying but order food from Yours Truly and keep your blood sugar pumping through process - worked. Everyone happy and vehicle is ours. Next up trying service and confirmation of how to use the prearranged services. Worth the long day! Rubicon X in Reig | Read Full Review
    1/25/2026 12:00:00 AM | Google
  • ★★★★★ Brian Lane
    Dino did a great job in securing the deal worked for both parties! Long process in buying but order food from Yours Truly and keep your blood sugar pumping through process - worked. Everyone happy and vehicle is ours. Next up trying service and confirmation of how to use the pre-arranged services. Worth the long day! | Read Full Review
    1/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ Jimmy Jenkins
    Everything was professional and smooth the sales man Nick was the best no pressure from him when looking over the vehicle picked up my new vehicle it was clean and gas up. | Read Full Review
    1/24/2026 12:00:00 AM | Cars.com
  • ★★★★★ Jeffrey Ackerman
    Staff was very professional. Repair (recall) made in a reasonable amount of time. Waiting area was very nice and clean. Free coffee and water is available. | Read Full Review
    1/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ Dominic Fimiani
    This is a top notch operation. They are very professional and very knowledgeable. When I purchased I felt that Dawson my sales rep did an excellent job of listening to my needs and putting me into the right vehicle, 2025 Gladiator. Very satisfied. | Read Full Review
    1/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ Renee Mullen
    Took care of my issue quickly | Read Full Review
    1/18/2026 12:00:00 AM | Google
  • ★★★★★ Alyssa Lattanzio
    Vince was absolutely amazing! He was able to make the process as smooth as possible and was able to make everything that id like, happen! | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Félix Chamorro
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    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Howley
    What a delight! No high pressure, just a very helpful and supportive purchase experience. | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Matt Inghram
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    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Kay
    Hello my name is Kenneth. I would like to share my experience with buying a car. Idk about anyone else but buying a car and especially a used car can be hectic. I went through several dealerships, hundreds of emails and many phone calls. One Saturday leaving a car lot feeling depleted of my time and energy I drove to Ken Ganley Chr | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Ellen Wroblesky
    Everyone was very nice to talk to and deal with. Our salesman, Landon, was very professional, personable, honest and helpful. Able to answer all our questions. Was patient with us as we were making decisions. Helped us through the paperwork process. The dealership itself was very clean. Overall it was a good experience working with K | Read Full Review
    1/13/2026 12:00:00 AM | Cars.com
  • ★★★★★ Kathy Rae Severs
    Rachael provided me with an incredible buying experience at Ken Ganley Chrysler Dodge Jeep Ram in Mentor, Ohio. She was professional but yet made me feel like an old friend. It was easy and relaxed. She took her time, she explained everything and went overboard in helping me to set everything up. I couldn?t have asked for a better ex | Read Full Review
    1/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ Kathy Severs
    I leased a 2026 Rubicon X yesterday at Ken Ganley in Mentor, Ohio!! Rachael was professional and thorough but yet made me feel like an old friend. It was easy and relaxed and I couldn’t have hoped for a better experience. She took her time and explained everything in detail and helped me to get things set up for myself and that was | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Richard Hoppel
    Great experience for a car dealership! Calder Manley assisted me online setting up the vehicle I wanted, trade in appraisal, and financing to make the process at the dealership quick and as pleasant as it could be. Great service. Highly recommend! Ask for Calder! | Read Full Review
    1/11/2026 12:00:00 AM | Google
  • ★★★★★ Mike Baird
    Needed quick service, were able to work me in and did a nice job on it very quickly. But h abd Justin were great! | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Felicia Reed
    Recently bought a Ford Escape from here and my salesman was Dawson Schafer. I'm not a fan of the car buying process but Dawson made my experience a breeze. I have never felt more comfortable. He is professional, honest, very helpful and sincere. He does everything he can to get you the exact car your looking for and the price you wan | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Jax Nebe
    I had the most amazing experience here at Ganley. Everyone went above and beyond and prioritized me and my needs. Highly recommend!! | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Laurence Bonner
    The people at Ken Ganley CDJR Mentor are Outstanding, Kind, Humanitarian like people. Especially Nikky Talbbot. I couldn't have asked for a nicer more experienced saleswoman who knew everything!! God Bless her and your entire organization. | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Geer
    Easiest buying experience I?ve ever had. Had a small issue with the car within a week and they fixed it no problem, and fast. | Read Full Review
    1/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ Victor
    Excellent customer service and quality service! Ganley Mentor got me in right away and handled all of my needs and concerns. I will be back for further services and repairs. | Read Full Review
    1/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ Julius Roth
    Good dealership. Great prices, great salesman. Very informative, helpful throughout the process. Made buying a car really easy. Got a great payment! Would recommend the dealership to anyone looking to purchase a vehicle | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ john sironen
    The staff are like family and they’re just the best!!! Bought many trucks from them and they always treat you like family and with honesty!!?????? | Read Full Review
    1/8/2026 12:00:00 AM | Google
  • ★★★★★ PIB 8/31
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    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Johnson
    The service here was great. Fixed my issue and even though I was there longer than anticipated, I was able to get a rental to finish running around doing my errands. Butch was great too. Will be back there again if service is needed. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Ralph Derose
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    12/30/2025 12:00:00 AM | Google
  • ★★★★★ Katie Perry
    We had an appointment on Sunday with Calder Manley. The entire experience was great from start to finish. He answered all our questions and had us out the door in our new purchase in around 2.5 hours. That is the fastest we’ve bought a car at a dealership. It was truly a great experience and I recommend Ken Ganley and Calder. | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Glenn Bailey, Jr.
    Great working with the whole staff - Nick and Nickybwere great salespeople, and service was very supportive in preparing and working through the process. | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Gail Manningham-Smith
    Excellent salesman. Mike Rossi at Ken Ganley in Mentor. Beautiful facility. Helpful Manager Rick Campola. I have been working with him for over 40 years. | Read Full Review
    12/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ Matthew G
    Nicky was very helpful and was able to answer all the questions and concerns I had. Plenty of trucks in stock to find just what I was looking for. | Read Full Review
    12/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michelle Bielanin
    Ken Ganley’s service dept in OH is great. I called for an oil change and tire rotation and they fit me in the next day. I live on the PA-NY border, but I haven’t been able to find a dealership that can match Ganley’s prices. So I will drive to OH to buy a car and have it serviced. Thank you! ?? | Read Full Review
    12/21/2025 12:00:00 AM | Google
  • ★★★★★ Carshawn johnson
    Great customer service! Highly recommend! | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Dominique Wright
    Josh Gowing did a wonderful job helping me find a reliable. He was very polite, very honest and down to earth. He made the experience so easy and relaxing. He help me out so much . | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Joe Lasher
    To charge a credit card surcharge on a $830 bill to replace two batteries is ridiculous. You're not making enough money? The amount of money I've spent at this dealership, this is insulting. | Read Full Review
    12/18/2025 12:00:00 AM | Google
  • ★★★★★ Vicki Morley
    Todd, Bob and Ken were extremely helpful and patient during the process! This is my 4th Jeep from Ganley because of the great, honest service I receive! | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ George Cortez
    Not happy with service advisor | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Ritner
    Great, friendly service. Highly recommend to anyone looking for a new vehicle. Beautiful location, nice vehicles and tons of options to choose from. Overall great experience. | Read Full Review
    12/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gloria Boyd
    Great customer service and a super good deal. Mike was very knowledgeable and willing to work with us. Bob, the Sales manager, made sure we were happy with the deal. | Read Full Review
    12/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gary Brunner
    Thorough service from making an appointment through payment. All staff were professional & courteous. Completed my repair in timely manner and ordered a part to repair another issue. | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ khafra f
    Definitely appreciate the Mentor location for getting my Jeep back together. The recalls on the 4xe must be a headache for these guys so I'm glad they could get me in sooner than anyone else in the area. The customer service was a bit spotty, and I did have to reach out towards the end of the day to actually hear the status of my car | Read Full Review
    12/13/2025 12:00:00 AM | Google
  • ★★★★★ renee mueller
    Awesome experience. Car was done before expected. I was called promptly and treated professionally by Don. Thank you for a great service experience. | Read Full Review
    12/11/2025 12:00:00 AM | Google
  • ★★★★★ Mohammed Mubarak
    Best customer service and the service manager Jim was exceptional. Couldn?t ask for a better experience. there was no wait time he took me right in. I didn?t have an appointment. I highly recommend him. | Read Full Review
    12/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Christi Summers
    I visited the dealership on 12/5/25 with hopes of going home with the Mazda6 I had seen online. Terry, Troy and the others behind the scenes made it all happen and I went home HAPPY with that Mazda6!!! Thank you Ken Ganley of Mentor!!! | Read Full Review
    12/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jordan Riley
    I Love my new car and my salesman Mike was very helpful. Sad to let me old car go but definitely left with an update. | Read Full Review
    12/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Nicholas Zevnik
    Wish the tech was quicker, waited two hours for oil change/tire rotate. The tech also left the windshield wiper cover on and had to come back after not working properly | Read Full Review
    12/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ Suzy Cannato
    Excellent service. I never have a headache when I need work done with my car. The service department makes it a breeze. | Read Full Review
    12/5/2025 12:00:00 AM | Google
  • ★★★★★ William Knauer
    First class service. I won't take my van anywhere else. | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ mark shoaff
    Best experience I’ve had buying a vehicle hands down. They worked with me, got me into the vehicle I wanted, also got me the lowest price possible. 10/10 would recommend to anyone looking for a new vehicle. Also I live an hour and a half away and would definitely make the trip again. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Brandon Evans
    I had a great experience working with Don at Ganley Dodge in the service department. From the moment I arrived, he was extremely attentive and made sure I was taken care of throughout the entire process. His hospitality stood out — he was patient, helpful, and made everything feel easy and stress-free. If you’re looking for someone | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Matt Miller
    Great experience, and enough so that I purchased two new ProMaster?s for our fleet! Dino made the experience easy and painless. Would definitely refer Ken Ganley. | Read Full Review
    12/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ Amber Manno
    The hunt is over! Searching for a vehicle, and doing your homework can be very exhausting!!! I huge shout out to Bobby Kukwa!!! He helped educate us on the entire process, as well as, made us feel comfortable in all decisions. Keep up the great work- all co-workers were great (they work as a team, it was nice business)! | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Betty Kordos
    | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Friel
    Always a great experience and exactly the reason we keep coming back for our next vehicles | Read Full Review
    11/29/2025 12:00:00 AM | Google
  • ★★★★★ Tony Pirollo
    Alexander could not have made the process easier as an out of state buyer. Fantastic experience highly recommend. | Read Full Review
    11/28/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Duderstadt
    Best shop around. Great service advisors. Got my alignment straight first try. Would definitely recommend!! | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Muhamed Husic
    Not good service, left my car on Tusday and week after still nothing is done. Try to contact service is very very difficult and they promise me call back, never happend. Contacted sercice manager and he promise to call me back will see is going to happend. Looks like nobody touched my car and I still need rental ?? | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Sue Lester
    Dawson was extremely helpful throughout the process of determining my next steps at the end of my lease. I appreciated his professionalism and honesty. It was also a pleasure working with Jeff, in finance, to meet my financial needs and wrap up the process quickly. | Read Full Review
    11/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ RIC Rob
    It was great, got me in on a Saturday for service and promptly solved the issue. Clean nice environment. Highly recommend. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ dgeddis85
    Was a good experience, however it would have been perfect had the truck been repaired prior to them showing it to me. Hardly any negotiation on price either! Salesman was very good. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Dan Gilchrist
    Great job to the service team diagnosing issues with the compass! Again awesome! Always willing to help! | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Josh Gowing
    | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Joyce Czachur
    I could not be happier with the excellent service above and beyond what I anticipated. Justin was excellent and should be commended with his knowledge and ability to work with people. You can be assured I will be having my car service as needed at your dealership. I also highly recommend you get your work done there. Thank you ag | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Gabrielle Ditirro
    angelo made the process so easy - 10/10 would recommend him to anyone!! there was absolutely no run around and he was very receptive. i will definately be back. | Read Full Review
    11/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Charles
    Went in with my 2024 wrangler 4xe for a second issue with the evap system. Quick they ordered the part, efficient, clearly communicated the next steps | Read Full Review
    11/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ TC
    Price of the car is great Communication is horrible at all levels They do not respond. They won?t call or text back. They don?t help any step in the process. You try to find someone to help with the issue and you get no where. Do not buy from this dealership It has been a nightmare to deal with them | Read Full Review
    11/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Joe Wolfe
    Fantastic service. | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ tj c
    The price of the vehicle was great. They did deliver which was a long drawn out process but the vehicle appears in good condition They refuse to communicate at any level Buy elsewhere They will not respond to any calls, texts, etc. they have messed up every step of the process and haven’t tried to reach out for a resolution or apolog | Read Full Review
    11/18/2025 12:00:00 AM | Google
  • ★★★★★ Robert Jones
    | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Ackerman
    Devon made the buying process a pleasure and not stressful. I got a good deal on my trade in and on my new Ram. The entire staff was polite and professional. | Read Full Review
    11/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Eric Brogden
    Sales person Landon made buying my wrangler a total joy, very attentive to all of my buying neefs, my deal breakers, color, accessories etc etc. A true professional and knows his customers. A true professional. | Read Full Review
    11/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Christian
    Great experience, should visit if looking for a new car. Quick, worked with us and gave a great deal on trade in would recommend to everyone | Read Full Review
    11/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Theresa Kress
    Excellent service and facilities. I would highly recommend. Timely service, completed with explanation and recommendations. Will continue with this dealership. Wonderful experience and great employees. | Read Full Review
    11/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ ron baltus
    Overall the experience was good. Was nice to chat with calder who sold me my truck. I feel the time it took to do oil change was within what i feel was a fair time table so happy about that. The gentleman who took care of me was very helpful and friendly. Very pleased. Calder knows who it was who took care of me, i don't remember his | Read Full Review
    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Row
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    11/13/2025 12:00:00 AM | Google
  • ★★★★★ Aaron Ambers
    Awsome dealership great prices friendly staff and sales department. Highly recommend. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Emma Reese
    | Read Full Review
    11/9/2025 12:00:00 AM | Google
  • ★★★★★ Jim
    I had an oil change and tire rotation. Everything went very well, excellent communication, friendly staff, nice waiting area and good follow up. That?s all | Read Full Review
    11/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Johnathan Kullman
    I had one of the best experiences buying from this branch. Our salesman, Devon, was a pleasant and knowledgeable representative. I would gladly do business with him again. | Read Full Review
    11/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ mgcracing
    This is my 2nd RAM purchased at this dealership. Both experiences were very professional. Recently I purchased a RAM Laramie from Vince and he was professional and helpful throughout the process. Id recommend people to go to him to purchase in the future without hesitation. | Read Full Review
    11/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ mgcracing
    This is my 2nd RAM purchased at this dealership. Both experiences were very professional. Recently I purchased a RAM Laramie from Vince and he was professional and helpful throughout the process. Id recommend people to go to him to purchase in the future without hesitation. | Read Full Review
    11/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ tara shaffer
    I cannot rave enough about how amazing Dawson was throughout my experience at Ken Ganley! Incredibly patient, knowledgeable and hardworking! It was not the easiest process and there were many hiccups but Dawson’s hard work and persistence paid off and I drove off in a beautiful Jeep! The entire staff was kind and welcoming, even if j | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Julianna Parsons
    Great people! Great cars! Super thankful i chose them for my car because they get stuff done! Shoutout to Angelo Christopher for making sure im comfortable and helping with the whole process!! | Read Full Review
    11/5/2025 12:00:00 AM | Google
  • ★★★★★ Ave Holness
    I’ve always been pleased with the Exceptional Service offered by Jim and the Jeep Ken Ganley Team. | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ TERRY STEWART
    I often have a bad experiences with dealers, but they addressed my issue right away and also the first time. Great job mentor team! | Read Full Review
    11/3/2025 12:00:00 AM | Google
  • ★★★★★ Michael Nolan
    Todd is the best! This is my second Ram 2500 that I purchased with the help from Todd. The dealership is very large and the whole process was great. I would recommend Ken Ganley of Mentor to everyone. | Read Full Review
    11/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Brian Kelbach
    This dealership truly goes out of its way to make you feel like you got a great deal! Will keep buying from them! Ask for Angelo or Bob! | Read Full Review
    11/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lawrence Orozco
    | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Sam Morgan
    Nicky, our sales representative, was very friendly, knowledgeable and helpful when supplying all of the information we needed to make our purchase decision and to complete the purchasing process. The experience exceeded our expectations. | Read Full Review
    10/28/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Morgan
    Nicky, our sales representative, was very friendly, knowledgeable and helpful when supplying all of the information we needed to make our purchase decision and to complete the purchasing process. The experience exceeded our expectations. | Read Full Review
    10/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jason Fifik
    They were very nice though the entire car buying experience. They were not pushy when selling me the truck, they were more concerned that it was the right truck for me! | Read Full Review
    10/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cody Conkle
    It was great I told them I needed to be out of there fast, they let me do the majority of the process online to speed everything up. I was only in there for like an hour and everyone was real cool and nothing ever seemed pushy. If you?re considering going here definitely do it. I?ll come back. | Read Full Review
    10/25/2025 12:00:00 AM | Cars.com
  • ★★★★★ Randy Woodruff
    Outstanding service. They really treat you like family. | Read Full Review
    10/25/2025 12:00:00 AM | Google
  • ★★★★★ Jena Clark
    Eric Thompson was amazing at helping me find and purchase my first car / new jeep wrangler. He took patience while I decided which car I was going to get while helping me get to a payment plan that worked for me. Once I chose my car, the next steps went fast and felt easy! He helped me understand my new vehicle after it was purchased | Read Full Review
    10/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Amber E
    Mike was absolutely amazing, he listened to what I was looking for. He went above and beyond to help me with all of my requests and was so kind during the whole process. I am happy I was able to work with someone caring as getting a new car can be stressful. | Read Full Review
    10/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mike Sloan
    Being 5 hours away I spoke with Nicky over the phone. She was very professional yet down to earth and really made me feel like my business mattered. She went above and beyond any expectations I have ver had with a car purchase. She made the effort to gain my business and I would have zero problem driving 5 hours to deal with her agai | Read Full Review
    10/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Martha Patricy
    They are helping me find a safe used vehicle at a good price. I have just reinstated my nursing license and everyone there has been very helpful. Anxiously waiting fo see what they have. | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Andrew
    Love working with Todd Roske at Ganley in Painesville and have gotten numerous leases through him. The process is seamless, the facility is beautiful, and the staff are friendly. | Read Full Review
    10/18/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jamie
    Dino was a fantastic salesman! Answered all my questions and was able to get me into the truck that I wanted! I highly recommend him! | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Alan Zelek
    | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert McIntire
    New Sales Hours Sunday 11 am to 6 pm, Monday, Tuesday, Wednesday and Thursday 9 am to 8 pm, Friday and Saturday 9 am to 6 pm | Read Full Review
    10/17/2025 12:00:00 AM | Google
  • ★★★★★ Ambr Shure
    Outstanding friendly Service fast and clean work Ready on time I loved working with nick but sadly find he has moved on in his endeavors. Hope to find as friendly and hard working associate as I continue my journey with jeep ram dodge | Read Full Review
    10/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gary J.
    The dealership and Calder were great to work with,. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus. | Read Full Review
    10/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gary J.
    The dealership and Calder were great to work with,. Everything was as promised and great communication. Too bad I had to travel from Upstate NY to get a good deal on a Durango GT Plus. | Read Full Review
    10/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kris Oden
    So my engine light came on I was so worried. I set up a service date and they found a problem even though the guy didn’t know that they were going to cover it and not me. He still did a wonderful job and they completed the job in a timely manner I never even had to leave off the premises. I am truly grateful that I had a warranty and | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ Dan Hetrick
    Someone gave this company my email address, and they did no validation as to whether it was correct or not. Apparently, this business (and the people they do business with) are completely untrustworthy, and if I were you, I'd go elsewhere. | Read Full Review
    10/14/2025 12:00:00 AM | Google
  • ★★★★★ dhetrick
    This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. | Read Full Review
    10/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ dhetrick
    This dealership doesn't actually check whether the email addresses they collect belong to the people that give them to them. Completely untrustworthy. | Read Full Review
    10/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jerry Rubino
    Devon is A+. | Read Full Review
    10/13/2025 12:00:00 AM | Google
  • ★★★★★ Tony & Gina Korosec
    Michael Rossi was outstanding in taking care of us with the purchase of our Gladiator! He worked hard to help with our decision to buy and purchase our Jeep from Ganley CJDR in Mentor. If you are searching for a car salesman that treats you like family, definitely go see Michael. | Read Full Review
    10/12/2025 12:00:00 AM | Google
  • ★★★★★ Mike Garrett
    This is my second vehicle that I have purchased from Ken Ganley. It was an easy process only taking a couple of hours to complete. When the time comes to purchase my next vehicle I will be going back to Ken Ganley in Mentor Oh | Read Full Review
    10/11/2025 12:00:00 AM | Google
  • ★★★★★ Ryan St. John
    | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Monique Forrest
    | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Monique Forrest
    The service I got from Nick in finance and Josh was exceptional. I couldn’t ask for better service. If you are in need of a car please ask for these two gentleman. Thank You I will never forget how nice , understanding and kind they were to me. | Read Full Review
    10/9/2025 12:00:00 AM | Google
  • ★★★★★ Mauria Stanley
    I came into the dealership unsure if I wanted to purchase a vehicle that day. Thanks to Devon, I walked out of the door with my dream car and a great buying experience. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Odonnell
    I brought my truck in for two recalls. The abs update went well but the blinker clock spring was a different issue. I was told the tech broke a tab on the air bag rendering it useless and unsafe. A week later I?m still waiting for my truck and have now been told they can reinstall the air bag unit and it will be fine till the new one | Read Full Review
    10/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Donald Thomay
    We brought our Charger in to Ken Ganley CDJR for a routine oil and filter change and a multipoint inspection. Our service representative was Marc, who is always very attentive in assuring we have a positive experience. He thoroughly explained everything that needed to be done and answered any questions. We purchased our Dodge Charger | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ james watkins
    Great place,,,Todd is a good guy | Read Full Review
    9/28/2025 12:00:00 AM | Google
  • ★★★★★ Melissa Hommes
    Had a great experience my sale guy was Vince he was very helpful and I enjoyed working with him also. The finance guys there was wonderful over all 10 out of 10 | Read Full Review
    9/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Anthony Robinson
    I had a unique situation (accident and seeking a replacement vehicle with a limited budget). They worked a used truck deal into my budget and dealt with a slightly unusual lender issue (had my own lender from previously wrecked truck and insurance issues, etc). They were patient, kind and helpful. I would recommend them if you?re loo | Read Full Review
    9/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rita Engstrom
    I leased a truck and it was done very fast and efficient. The salesman was great | Read Full Review
    9/27/2025 12:00:00 AM | Google
  • ★★★★★ Jeremy Wolford
    I took my Rebel in for for service and ended up walking out with a Raptor, haha. The team got the job done in a timely manner and I never once felt pressured to purchase. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Edward Curie
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Mauria Stanley
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
  • ★★★★★ Brady Hayes
    | Read Full Review
    9/24/2025 12:00:00 AM | Google
  • ★★★★★ Gus Fuller
    Cade was great! Love the Sienna van! Service missed several things including bulb out and dead mouse with nest. A floor mat was missing too. | Read Full Review
    9/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sherryl Adamic
    Brought my Jeep for warranty service to the new Ganley dealership in Mentor. Although the building is beautiful, my experience didn’t match the beauty of the building. First I was told I needed an alignment before the warranty issues were addressed (I just had new tires put on and alignment was checked at that time). Second, I was | Read Full Review
    9/21/2025 12:00:00 AM | Google
  • ★★★★★ Barry
    Fast and excellent service! | Read Full Review
    9/20/2025 12:00:00 AM | Google
  • ★★★★★ cgateskozbial
    The dealer was very accommodating of my wants and needs and had great customer service. | Read Full Review
    9/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ cgateskozbial
    The dealer was very accommodating of my wants and needs and had great customer service. | Read Full Review
    9/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ slegerski
    What a GREAT experience buying my 2025 Jeep at Ganely. All thanks to Calder Manley!!!! | Read Full Review
    9/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Eric Wassum
    Great overall experience and a great selection and a very helpful salesperson .i would buy from them again. Great dealership from service to sales.i would also recommend to anyone | Read Full Review
    9/18/2025 12:00:00 AM | Cars.com
  • ★★★★★ slegerski
    What a GREAT experience buying my 2025 Jeep at Ganely. All thanks to Calder Manley!!!! | Read Full Review
    9/18/2025 12:00:00 AM | Cars.com
  • ★★★★★ Moses Whetstonejr
    Good morning my beautiful truck is great ???? | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Cicilia Hall
    | Read Full Review
    9/18/2025 12:00:00 AM | Google
  • ★★★★★ Felicia Hayward
    Angelo was awesome !! Really helped me when it came to buying my first brand new car. Very patient, answered all my questions. I had a great experience with him | Read Full Review
    9/17/2025 12:00:00 AM | Google
  • ★★★★★ Sarah M
    I had an INCREDIBLE experience with the service department! I bought my jeep a yr ago and hadn’t needed any maintenance yet. However, both of my car keys were randomly not being recognized by my car even after changing both batteries. Every other jeep dealership was either booking out over a month or was going to make me pay for a di | Read Full Review
    9/16/2025 12:00:00 AM | Google
  • ★★★★★ Ryan
    Calder was very friendly and helpful when buying the truck I was looking at. He felt more like a friend than a car salesman. The finance team was also very friendly and helpful. We didn’t take an overly long time to strike a deal and finance the vehicle. | Read Full Review
    9/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ryan
    Calder was very friendly and helpful when buying the truck I was looking at. He felt more like a friend than a car salesman. The finance team was also very friendly and helpful. We didn’t take an overly long time to strike a deal and finance the vehicle. | Read Full Review
    9/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lori Cannon
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    9/12/2025 12:00:00 AM | Google
  • ★★★★★ TS Palmer
    | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Nick Gribik
    Everyone was very helpful. Q was my salesman and was great. I bought a manual Jeep with very limited knowledge on how to drive and he helped me with greatly and didn’t try and steer me away from getting it. | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Bob Barber
    Terrible experience unfortunately | Read Full Review
    9/11/2025 12:00:00 AM | Google
  • ★★★★★ Nucci
    Of all the dealerships that I purchased automobiles over the years, I did not return to them to purchase my new transportation— the 2025 Ram Rebel - the Ken Ganley dealership treated me respectfully, professionally and with-courtesy. I highly recommend this dealership to friends and family. A note about Calder - I would purchase a ca | Read Full Review
    9/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nucci
    Of all the dealerships that I purchased automobiles over the years, I did not return to them to purchase my new transportation— the 2025 Ram Rebel - the Ken Ganley dealership treated me respectfully, professionally and with-courtesy. I highly recommend this dealership to friends and family. A note about Calder - I would purchase a ca | Read Full Review
    9/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lisa Jackson
    What happened to the courtesy car wash , floor and chair protection?? I?m not happy that your mechanic put his shoes and his behind on my truck floor mates and seat. I had to go was my truck after your oils change plus spray the inside from an odor that was left.. | Read Full Review
    9/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kylee Linville
    I had a great experience, the staff was very friendly and happy to help with any questions I had. My sales representative, Todd Roske, was very helpful through the whole process and I felt absolutely no pressure from him to make a decision I was not 100% comfortable with. He worked with me to make my financial goals happen and I coul | Read Full Review
    9/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michael Karas
    Purchased a new Ram 1500 from Ken Ganley?s. The salesperson Dawson did an excellent job, he worked with me to obtain a price that I was comfortable with. I drove from 4 hours away to purchase from Gamley?s because their price beat all my local dealers by a couple thousand. I tend to keep my vehicles for many years however I would not | Read Full Review
    9/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kristen Fox
    Great service awesome vehicle | Read Full Review
    9/7/2025 12:00:00 AM | Google
  • ★★★★★ Kylee Linville
    Everyone was very friendly and Todd Roske was great! I didn't feel pressured at all and he was very helpful through the whole process. | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Evie
    When my pill change was completed, they apologized for spilling oil and said they power washed my engine. I understand that can happen, but the problem is there was oil in my car from the mechanic shoes on my floor mat, that shows a lack of respect for customers cars. | Read Full Review
    9/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ambr Shure
    Excellent and and easy and and friendly and close by Wish I didn?t have to rite a review with 25 works just to get the rest of my opinions sent | Read Full Review
    9/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Victor Bordelon
    Awesome place and people. Well knowledgeable and a pleasure to work with. They took the time to make sure I was happy. I will definitely return. | Read Full Review
    9/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Steve Mowery
    Had an absolutely great experience in a new truck from ganley from the salesman Todd and the finance guys, they made the whole experience way more enjoyable than previous dealerships. I absolutely love the truck and the whole process was way more laid back with no pressure. Highly recommend. | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Bennett
    Fantastic! | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Rita
    The Best Place to buy a vehicle's in Fort Worth Texas | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Mark Hakli
    | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Rusnak
    I took my car in for oil change, tire rotation, all points check, and fluid topped off. Don is the nicest man back in service! He makes sure I’m good while I wait, my wait wasn’t long, Don explained everything that was done, and walked me to my car, which was all set where I had everything, and I was off. Don is the best guy out i | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Matt V
    Great place, go see Todd. He took care of turning in my old lease and getting a new one with 0 hassle. | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Kristen Wheeler
    I thought maybe if I left a 1 star review the sales manager or GM we have been trying to reach for days and days will finally call us back. (Service Dept. is doing a good job.) | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Brian Rock
    I have taken 2 different cars to this dealership for service and both times they have completely underperformed and their customer service has been bad. I will not go back again. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Sam Zalar
    | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Evelia Gonzalez
    I always enjoy the service received from all of the associates from service to sales the y are very personable , service has never let me down | Read Full Review
    8/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ Peter Rowe
    Our salesman, Devon was very professional, courteous and really listened to our preferences. The whole staff was very courteous. We were impressed by the dealerships cleanliness. | Read Full Review
    8/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ Janet Clair
    Eric Thompson did an excellent job of helping me choose a vehicle in my price range. He is knowledgeable and trustworthy. A good representative for the dealership. | Read Full Review
    8/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ Todd Farrand
    A nice dealership with a friendly staff and a nice inventory. | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ jaxon lewandoski
    | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Vincent Armenti
    Took me in for oil change with no appointment needed. That is a great thing. Showroom was beautiful and had a nice large waiting area. | Read Full Review
    8/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ penolopejenn
    Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to work with Abby and Mark when I call up. | Read Full Review
    8/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ penolopejenn
    Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to work with Abby and Mark when I call up. | Read Full Review
    8/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dr. Tom
    The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of what cheerful service means. | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dr. Tom
    The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of what cheerful service means. | Read Full Review
    8/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dannie Dawes
    That's how every dealership experience should be! Knowledgeable staff and everyone was so nice. The brand new building was awesome. I will definitely be maintaining my car there from now on. | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rosa Pacheco
    I?m very satisfied with the work Ken Ganley did for my Jeep Gladiator. I?d also like to thank Don, who was very helpful the whole process. | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Luanna Rihaly
    My salesperson Nicki was awesome to deal with. Really tried to meet my needs. The whole team was great! Will definitely recommend to my friends. | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mimi
    Wasn't able to meet my terms. Low balled trade-in value. Wouldn't suggest a dealership. It was a last ditch effort to not be homeless, im working and in need of an bigger SUV, currently in a two door sports car and being homeless the first time in this car wasn't my best experience. But I guess I'll have to deal with homelessness aga | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Taylor Piersante
    Had a very positive experience with Cade. He was quick to response to all questions/concerns and communicated everything clearly through the process. Came through with a great deal on a Jeep Grand Cherokee that couldn't be beat. | Read Full Review
    8/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ heidigrabs123
    The people there are very helpful and they made me feel very comfortable there. And they was so positive for me to get a car . I wasn't sure I could but they made me feel like I was going to go home with a new car . And I did. I live my new jeep renegade . Thank you Calter ?? | Read Full Review
    8/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dhet1833
    GM Justin, and Salesman, Calder Manley were great! Very patient and helpful even after the sale! | Read Full Review
    8/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ heidigrabs123
    The people there are very helpful and they made me feel very comfortable there. And they was so positive for me to get a car . I wasn't sure I could but they made me feel like I was going to go home with a new car . And I did. I live my new jeep renegade . Thank you Calter ?? | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dhet1833
    GM Justin, and Salesman, Calder Manley were great! Very patient and helpful even after the sale! | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kathleen Janesh
    Oil change today. Marc was very helpful and courteous. I have been coming here for my oil change, tire rotation, multi-point inspections since I bought my Jeep in 2016. Technicians are efficient and professional. Always a great experience and nice area to sit and wait in the new location. Kudos to Mentor Ken Ganley Service Departmen | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ John Sency
    Excellent day to Buy a Jeep from Ganley Jeep | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ J.R. Graham
    Let me start by saying this place started off as a good experience turned out to be a non-communication experience. Let me explain, when in to purchase a 2019 Jeep Wrangler orange in color absolutely love the vehicle. But it did not come without its problems; first I was lied to saying that it was fully inspected after the trade. It | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ klsethman
    Mike Rossi is WONDERFUL. Mike greeted me at the door and made the process of buying my dream car, a Jeep Renegade, a red carpet experience! | Read Full Review
    8/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ klsethman
    Mike Rossi is WONDERFUL. Mike greeted me at the door and made the process of buying my dream car, a Jeep Renegade, a red carpet experience! | Read Full Review
    8/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Big guy
    Great experience. Sales staff, financing, parts dept. all were very helpful. I would recommend Ganley for your auto needs. | Read Full Review
    8/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Big guy
    Great experience. Sales staff, financing, parts dept. all were very helpful. I would recommend Ganley for your auto needs. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Greg Suba
    | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ naja johnson
    I recently bought a car from them and Todd(who helped me purchase the car) was an excellent salesman. He went above and beyond to make sure my car was in top shape before he sold it to me. If you ever need an honest opinion on something ask for Todd at Ken Ganley Chrysler Dodge Jeep And Ram Mentor! ?? | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Karolin S Ash
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Mike Vranic
    Quick in and out, very professional and knowledgable staff. Service manager Todd Coolidge was extremely helpful. Service performed was excellent and was performed in a timely manner. Would highly recommend. | Read Full Review
    8/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ rick hansen
    | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ darcignagey
    Had Found a nail in tire called they got me in that day .Was very happy to take care of the problem | Read Full Review
    8/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Deborah Boggs
    Amazing staff! Beautiful dealership! They got above and beyond! My favorite salesmen are Troy and Todd! Ask for them if you're shopping for a new vehicle! The best! | Read Full Review
    8/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ darcignagey
    Had Found a nail in tire called they got me in that day .Was very happy to take care of the problem | Read Full Review
    8/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Karol Grisard
    2 months and no contact from the dealership. 2 months since the extended warranty was supposed to be cancelled, but it still shows on the loan balance. You need to do better Ken Ganley. I guess it really depends on who you deal with. My experience says I will never buy a used car here again. My son, first time buying on his own gets | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Noble
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    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Kehoe
    This review is showing up with my son's name but it is Joselle Kehoe writing it. I wanted to say thank you for addressing and handling all of my concerns about my 2018 Renegade so effectively and so nicely. Todd honored an incorrect quote and gave me every opportunity to make the repairs on my car as inexpensive as possible. The faci | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Donald Weiland
    Great service as always! | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Scott Zupancic
    Fast and easy, very knowledgable. Staff was very helpful and worked around my schedule. Would recommend to friends and family to buy from this location | Read Full Review
    8/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lenny Peterson
    Needed service for my Fiat 500 and Ken Danley had moved to a new facility since last visit . Wow great new facility with experienced mechanics and service team. It's great to have a good relationship and trust your chosen maintenance and repair team. I will return to Ken Danley for my next scheduled Fiat and new to us Jeep maintena | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Jane Alvarez
    Great service! Got an oil change and tire rotation! 5 stars for their staff Mark! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ John Fennell
    Great experience working with everyone at Ken Ganley of Mentor! From the second you walk in you could tell they care deeply about the business and their customers. I believe they gave me the best deal they possibly could both in my trade and with money off of the car I was leasing. They were all very professional and I would absolut | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Leah Mitchell
    My husband bought a truck and the entire staff was very friendly and helpful. A smooth, quick process. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Melaragno
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Michael Papaleo
    Nicky was very professional and very nice. Very clean and nice facility | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Kopij
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Edie Green
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Craig Deighan
    Anthony was great and the whole process of buying my new jeep was a breeze. The entire staff was great to work with and I was in and out in 2 hours! Thank you for a great experience | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Clara Dinero
    I love Ganley! Always a great experience! My salesman Vince was awesome and love the Campola’s they’re always there to help! Going on my 4th jeep from them!! Thank you so much! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Amille1219
    Large selection but that’s about the only positive I have to say about this dealership. The salesperson was unknowledgeable and said many things that did not make sense. From start to finish everything was extraordinarily slow. We were there every bit of 6 hours and the dealership was not terribly busy. My husband I waited hours to m | Read Full Review
    7/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Amille1219
    Large selection but that’s about the only positive I have to say about this dealership. The salesperson was unknowledgeable and said many things that did not make sense. From start to finish everything was extraordinarily slow. We were there every bit of 6 hours and the dealership was not terribly busy. My husband I waited hours to m | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kmcollins88
    Very nice dealership! I worked with Angelo and he was a pleasure to work with! | Read Full Review
    7/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kmcollins88
    Very nice dealership! I worked with Angelo and he was a pleasure to work with! | Read Full Review
    7/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Ashby
    Awesome people great experience, they really know their stuff. I was so happy when I left there. They worked To help me get what I wanted. Very proud and would recommend to anyone! | Read Full Review
    7/25/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kerin Smith
    Bought a truck from Eric. The whole experience was phenomenal. Would definitely go back to Eric and Justin at Ken Ganley. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ David Lyles
    Calder was a great help and did a fantastic job! | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Scott Stasienko
    They were absolutely perfect with everything that I had questions about and they took care of me and purchase other vehicle and with ease of trade-in also I absolutely love the truck would definitely go back to purchase in the future. Also shout out to the dealer person I dealt with her name is Nikki she was absolutely awesome | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Luck
    Dropped off my Wrangler at 10:30 due to a mechanical issue and it was repaired by 4:00 for pickup! Great service by a caring staff! My 3rd Jeep with Ganley!!! | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Cmactosh
    The dealer was very helpful in talking me through the features of a vehicle that was manufactured by a different company. He also did a lot after the sale that was very appreciated. | Read Full Review
    7/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cmactosh
    The dealer was very helpful in talking me through the features of a vehicle that was manufactured by a different company. He also did a lot after the sale that was very appreciated. | Read Full Review
    7/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jim C
    Vince did a good job helping me get into my next Jeep. A good experience overall. | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ cottom311
    Incredible experience. I think the young man that helped me was named Cade. He was great. 10 outa 10 great place, great vehicles good experience. I traded in my old car and I accidentally left over 100 dollars in my car and the dealership called me and returned the money. I’m gonna buy ALL my jeeps from this dealership | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jim C
    Vince did a good job helping me get into my next Jeep. A good experience overall. | Read Full Review
    7/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ cottom311
    Incredible experience. I think the young man that helped me was named Cade. He was great. 10 outa 10 great place, great vehicles good experience. I traded in my old car and I accidentally left over 100 dollars in my car and the dealership called me and returned the money. I’m gonna buy ALL my jeeps from this dealership | Read Full Review
    7/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ William
    I was in town from out of state with a RAM truck that was having a small issue with the shifter and backup camera. Don and Jim from the service department were able to squeeze me in the day before we left. We are very grateful for the help we received and the guys that corrected the issues. 1000 times better service than the dealersh | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ John Ray Mcadams
    Quick in and out. On my Appointment. | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ notnufhuntn
    I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to | Read Full Review
    7/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ notnufhuntn
    I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to | Read Full Review
    7/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nick B
    Great experience this afternoon. Chantler was great! Fastest and easiest dealership I've ever dealt with. Will definitely return for future purchases. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Debelak
    Went for my first oil change at this new location. Was in and out in less than an hour. Thank you so much Mark! ?? | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Breanna McKinney
    Kevin Pastor in the service department is fantastic! 100/10 cannot recommend enough! Thanks for all your hard work keeping these cars running! | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Candace Cottom
    Cade was awesome great selection of jeeps great service 10 outa 10 awesome dealership and good experience! | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ CHEFBEN1377
    The staff at Ken Ganley Chrysler, Jeep, Dodge and Ram were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the ins and outs of the Rams I had been looking at. He worked hard to find the truck that was going to fit the work load I needed. Bob K | Read Full Review
    7/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ CHEFBEN1377
    The staff at Ken Ganley Chrysler, Jeep, Dodge and Ram were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the ins and outs of the Rams I had been looking at. He worked hard to find the truck that was going to fit the work load I needed. Bob K | Read Full Review
    7/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kgwmentor126
    As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress | Read Full Review
    7/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kgwmentor126
    As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Matt
    Website is horrible. Try to look at inventory and pop-ups always come up to get e price and chat. Major red flag. | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ emmaryyy123
    Calder was great, probably one of the best dealership experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative with any questions I had, what to expect, what he could get me in and the pricing I was looking for. He followed up the next day to see | Read Full Review
    7/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ emmaryyy123
    Calder was great, probably one of the best dealership experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative with any questions I had, what to expect, what he could get me in and the pricing I was looking for. He followed up the next day to see | Read Full Review
    7/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer D
    Great experience! Todd was very professional and responsive. Very considerate of our time in working the deal and finalizing financing. Would highly recommend to anyone looking for a new Jeep! | Read Full Review
    7/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kristin Taormina
    This is now my second purchase at Ganley of mentor and again had great service and ended up leaving with the car I wanted!! Todd was my salesman and was super attentive and patient throughout the process. | Read Full Review
    7/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer D.
    Very pleasant experience! Todd was very professional and responsive. Great experience overall; would highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer D.
    Very pleasant experience! Todd was very professional and responsive. Great experience overall; would highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Magee
    Mike Rossi helped us buy a used Honda Pilot- the process was quick and completely painless. Much better experience than we had at the last dealership we went to. Highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Rich Gaeta
    Mark was awesome. All requested repairs to my Dodfe Promaster were completed in a timely fashion. Mark kept me updated throughout the time my vehicle was at Ganley. Mark contacted me when they discovered an additional issue. Very pleased. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Kylie Frye
    Working with Alexander was great! It was my first time buying a car and he was very thorough while explaining the entire process to me and made sure to answer any questions I had! | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ ac3302
    Very polite and not pushy. They took their time to explain everything! Very helpful even the next day when I had questions | Read Full Review
    7/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ L.Rustic
    While the day was full of interesting challenges - our salesman, Mike Rossi, persevered and make the buying experience a pleasant and positive one. I would highly recommend Mike to anyone looking to purchase a Chrysler, Dodge, Jeep or Ram from Ganley CJDR Mentor. | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ william m webster
    Purchased a 20 silverado from ganley withe a 3mo service contract. Once the parts came they got me in first thing in the morning and finished the job in a timely manner | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Justin Nockengust
    Mike was great in helping us make sure the car we wanted had all the necessary features, we got a fair value for our Trade-In, and we got the best price the dealership could offer. This is our 4th car we?ve purchase from Ganley Jeep, and have enjoyed all our experiences and vehicles. Mike was well informed on the car and buying proce | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ ac3302
    Very polite and not pushy. They took their time to explain everything! Very helpful even the next day when I had questions | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lori Kosakowski
    I thought Ken Ganley was a different car dealership. Nope! Once the sale is compete, you are done. Plates, memorandum title, not their problem. Even if the 45 day tag is expired. Find your own way to get there and pick it up! Yup! Your problem. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Shaw
    It was a very nice and easy experience. Eric was nice and took his time with us. He was ready and knowledgeable to help us and made everything go very smoothly. | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sabrina Dill
    I could not be more pleased with the service I received from the Ganley Mentor staff! Landon spent months working to meet my needs. I appreciate all of the work that was put in to help me. Amazing service from not only sales, but finance had me out the door quickly too. | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jamie Owen
    The staff is very helpful and welcoming. They will help work with you to get you in the car you want. After you purchase your vehicle they will also help you set up key features and check in on you to see if you have any further questions as well. | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mike Pierce
    Justin and Todd were amazing to work with. From the time I walked in the door, I knew I was in the right hands. Thanks for the great experience! | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dave Huelsman
    Staff was very helpful and friendly with my truck purchase. They answered any questions I had and were definitely not dragging their feet with the buying process. At no point was I pressured into anything. Thank you, Nicky! | Read Full Review
    7/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ 6potter
    Prompt service. Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! | Read Full Review
    7/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ 6potter
    Prompt service. Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! | Read Full Review
    7/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ Duane Smith
    Great team. Great service! | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Tiera P
    Huge shout out to the service department and to the service manager Todd Coolidge!!!!! I had a horrible experience with the service team at the Willoughby location regarding my brand new jeep but Todd and his team stepped in to assist when he didn’t have to! I truly appreciate the amazing service they provided and look forward to wor | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ C V
    While I understand that every business can have off days, my recent experience with the service department was disappointing and reflects a need for significant improvement. I had hoped that the department’s relocation would bring positive changes, but unfortunately, that has not been the case. On two separate occasions in the past, | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Aultman
    Absolute Joke! 70k for a brand new Dodge truck. Went in for my first oil change and left with a check engine light on. came back to find that the Ken Ganley mechanic busted a bolt off my engine cover and instead of addressing it (which by the way the other Ken Ganley mechanics said there was no way it was not not known they broke th | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ silvraro
    Always a great job, great service and phenomenal staff who take care of everything you need. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Carole Kalman
    Excellent professional staff made the entire process streamlined. Everyone from the salesperson, finance & GM were top super. Can not say enough how refreshing it was to encounter a dealership of professionals. Not like others I had gone to. Won't go anywhere else & will share this experience with family & friends. | Read Full Review
    7/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ silvraro
    Always a great job, great service and phenomenal staff who take care of everything you need. | Read Full Review
    7/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ obiwan2292
    did not find the vehicle I was looking for, but I am rather particular. I was so impressed with the treatment I received from the staff. Very cordial and welcoming! Especially nice treatment from Aubrey and Devon. I will be looking for my next vehicle at Ganley of Mentor. | Read Full Review
    7/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ James Chernis
    The service department goes above and beyond. Went in for oil change. They had me in and out in under an hour. Even washed my truck. | Read Full Review
    7/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lucien Tolbert
    My wife and I went to the Ken Ganley Chrysler dealership unplanned. We were in Mentor for another appointment and decided to stop by and check out the inventory as we were searching for a used vehicle for our daughter. We worked with Chantler and purchased a vehicle that met our needs and expectations. Since the purchase (about a mon | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Carrie D
    Always an easy process and overall great experience. This is my 4th Jeep that I have leased from here and will keep going back. Be sure to see Todd Roske when you go. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Beckinoggy
    Awesome Todd was awesome on taking care of things. Thank you so much for great service | Read Full Review
    7/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ Beckinoggy
    I’m very disappointed I’ve only put 3000 miles on this car. I’ve already had a monitor new monitor put in because it’s distorted and you’re saying I don’t my warranty. I don’t have it on the radio and you won’t fix it unless I pay $500 dollars and I’m in my Payment I paying for an extended warranty on my car payment so I’m very disap | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Greenwood
    I had a great experience working with Alexander. he was very professional and knowledgeable | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Mary Newcomb
    | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Lenny Rustic
    | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Kim Haid
    Don in service has always been my go-to person. When Don was in sales, he went above and beyond to get me a vehicle. I have purchased three cars from him, and now that he is in service, I go to him. He has always been very kind. Thank you, Don, for always being kind and helpful. | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ jay goudy
    | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Ang5kids
    Everyone at this dealership is always so friendly. And they really try to do their best to help you with whatever you need. | Read Full Review
    6/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ang5kids
    Everyone at this dealership is always so friendly. And they really try to do their best to help you with whatever you need. | Read Full Review
    6/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ That’s Optional
    Everyone on the Staff Was Very Friendly and Helpful Our Salesman Anthony Tripi Was Fantastic in Listening to our Needs | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Bob Watterson
    | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Gina Crocker
    We have never had an easier experience with buying a vehicle. Nicky was great. She kept in touch with us, looking for exactly what we wanted, the easiest paperwork, the fastest financing, and out the door. Usually it's a several hours long process, but it wasnt. I highly recommend them and will definitely work with them again. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Patty Leovic
    Excellent service from Todd and Justin! | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Elio Hrboka
    Purchased my last three cars from Ken Ganley always a great experience. I highly recommend checking checking them out. Todd Roske is always knowledgeable and friendly best sales rep I’ve ever worked with | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Sydney Mullen
    Nick Hall was very informative and helpful! Highly recommend him if you’re looking for a new vehicle! | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Josh
    The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. | Read Full Review
    6/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ ashtynv25
    I had a wonderful time at Ken Ganley while shopping for a new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the perfect vehicle. I couldn't have asked for a better experience. He introduced me to his finance manager Nick who was incredibly ap | Read Full Review
    6/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Josh
    The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. | Read Full Review
    6/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ ashtynv25
    I had a wonderful time at Ken Ganley while shopping for a new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the perfect vehicle. I couldn't have asked for a better experience. He introduced me to his finance manager Nick who was incredibly ap | Read Full Review
    6/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Brian Elko
    Yes I spoke with a Internet lady about a trade on my jeep wrangler for a new one asked her I'd like a lease on wrangler. She never got back too me.not very nice?????? | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Susan Callahan
    4th time at dealership. Work done, communication lacks. Had my vehicle for 4 days and never heard of any updates from them until I called. | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ chris newcomb
    I purchased a used Toyota 4 Runner from Nikki recently. She was excellent, not pushy but very knowledgeable and courteous. Nikki along with Jeff the finance officer stayed late and made the experience easy and stress free. I would recommend both Nikki and Jeff to anyone interested in buying and financing a car. | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Scott Marjak
    Todd Roske helped me get into the perfect vehicle and cut my car payment in half! Super excited with the new vehicle! | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Mattg1989
    Got me into my dream truck. Couldn't be happier with the experience. Was a great buying experience | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chrisnhannah0923
    Calder made our buying a car experience the best ever. He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be coming back for any and all future purchases and will tell all our friends and family. It was a great experience and it was Calder who | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nuke3665
    I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the finance officer, we walked out with the car. She has followed up asking how we like the car and that if we need anything to let her k | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Scott M
    Todd Roske made the car buying process super easy once I stepped into the dealership. Found exactly what I wanted for the perfect price. | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nuke3665
    I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the finance officer, we walked out with the car. She has followed up asking how we like the car and that if we need anything to let her k | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mattg1989
    Got me into my dream truck. Couldn't be happier with the experience. Was a great buying experience | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Scott M
    Todd Roske made the car buying process super easy once I stepped into the dealership. Found exactly what I wanted for the perfect price. | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Chrisnhannah0923
    Calder made our buying a car experience the best ever. He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be coming back for any and all future purchases and will tell all our friends and family. It was a great experience and it was Calder who | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Harold Norsic
    Salesman listened to what I wanted and found me the perfect vehicle for my needs at a great price | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Longoran
    Came in for an oil change and left with a new truck at a lower price! | Read Full Review
    6/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Longoran
    Came in for an oil change and left with a new truck at a lower price! | Read Full Review
    6/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ shanerome28
    Thank you Dawson & Al the Finance Manager for getting me into a Brand New Jeep Wrangler. I love it so much. | Read Full Review
    6/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ shanerome28
    Thank you Dawson & Al the Finance Manager for getting me into a Brand New Jeep Wrangler. I love it so much. | Read Full Review
    6/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Samantha Ventura
    Stephen was helpful and kind, but not over-the-top and pushy like many other car salesmen can be. The entire process was smooth and enjoyable. I love my new car! | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Mark McNeill
    Friendly service staff and quality service. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ aubrey sakacs
    Alex was great! Easy to talk to and work with. Made the whole process quick and simple. I highly recommend him if you’re looking for a car! | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ renee weakley
    Great customer service, listened well to our needs and was friendly and helpful through everything. Highly recommend Anthony Tripi when making a purchase. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Judy Smith
    Service was great - from Sales to Service to Parts - the whole experience was professional and seamless. I highly recommend this dealership. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Chase Friebertshauser
    Got my vehicle serviced here and I'm very satisfied with my experience. Great people and great prices | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Tj Smith
    Sales was awesome, worked with Eric very professional. | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Joe B
    Be careful of this dealer. Their multi point inspections are a joke, found more than 1 things wrong within the first week that should have been caught. Also, be careful of their finance department, once you leave with your vehicle, they don't care about you anymore and if you call..... well, you won't get anywhere, just voicemails. | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Dan Gilchrist
    Great job to the service team diagnosing issues with the compass! Again awesome! | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ SLesco818
    I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil change.The service tech noted it at the time of my arrival. When I settled up w/ the service tech, he noted that nothing was noted from the servi | Read Full Review
    6/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ SLesco818
    I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil change.The service tech noted it at the time of my arrival. When I settled up w/ the service tech, he noted that nothing was noted from the servi | Read Full Review
    6/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mandy Valletto
    If I could give a half a star, I would. I came in for service. They were nice but the attempt to charge for lack of service was disappointing. I specifically asked that i not be charged until I was given an estimate of repair. They gave me an estimate as I requested , but I declined it. They can’t see the leak in my a/c unit, but fo | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Kidd
    If you're in the market for a new/used car this is the place to go! Make sure to ask for Calder, top notch service and very knowledgeable about all things dodge/jeep. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Burkardt
    Absolutely awesome sales staff! My second vehicle purchased from them and I will be going back when we need another vehicle! | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Steven Setele
    I’ve bought multiple vehicles from Todd and the experience is nothing short of perfect! Calder was a great help as well through the process and overall Ganley has always taken care of me | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Candy Tunstall
    My experience here was excellent!!! Awesome | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Mac
    Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. | Read Full Review
    6/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ terrytunstall48
    Me and my wife love the be the salesman took care of us and got us the jeep Cherokee | Read Full Review
    6/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mac
    Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. | Read Full Review
    6/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ terrytunstall48
    Me and my wife love the be the salesman took care of us and got us the jeep Cherokee | Read Full Review
    6/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Karol Grisard
    I guess it really depends on who you deal with. My experience says I will never buy a used car here again. My son, first time buying on his own gets talked into an $8500 service plan when he was told it would only be $20 a month for 4 years. Cancels it, but will not get a reduced payment; just a shorter term. They have it in for reca | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Unknown User
    6k under book value for trade in. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Shipley
    I’ve gotten 3 cars in a row through Ganley and it’s always a great experience. Todd Roske is always very knowledgeable, able to answer my questions and does whatever he can to put you in the best position financially. Love JEEP ?? | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Sean Kidd
    Calder is super professional and very personable! Wouldn't recommend anyone else but him!!! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Marn
    Calder is the man! Great guy who has tons of knowledge on cars and can get you the one that you want that you will love forever! I highly recommend asking for Calder for all new business and future business! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Meadow Feeney
    Everyone here is so nice and helpful! Also this new location is beautiful! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Cameron Brown
    Always a pleasure with Calder! He is super knowledgeable when it comes to the car you’re interested in as well as personable. Do not hesitate to shop with Calder Manley! He will get you right! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Carly Conforte
    Dawson Schafer is by far the best salesman I’ve worked with throught my entire car journey. He was super helpful and kind during my purchase and I am happy to have got to work with him! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ [email protected]
    This dealership is very clean with a very friendly and knowledgeable staff from the reception desk to the management. I’ll be back again. | Read Full Review
    6/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ [email protected]
    This dealership is very clean with a very friendly and knowledgeable staff from the reception desk to the management. I’ll be back again. | Read Full Review
    6/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jerrod.robertson
    The Buying Experience was easy and they made me feel like family. They are not there to make a quick deal and push you out the door. They are there to make you feel like family and to receive long term business. Thank you so much to Bob and Calder for putting me in my dream car! | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chradisky913
    From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and professional. I easily scheduled my service online, drove right into the service bay and within 40 minutes I was out the door. And | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chradisky913
    From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and professional. I easily scheduled my service online, drove right into the service bay and within 40 minutes I was out the door. And | Read Full Review
    6/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jerrod.robertson
    The Buying Experience was easy and they made me feel like family. They are not there to make a quick deal and push you out the door. They are there to make you feel like family and to receive long term business. Thank you so much to Bob and Calder for putting me in my dream car! | Read Full Review
    6/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Charles Halley
    Great service, friendly people. Haven't really had a dad time with service or buying a jeep there. We have bought 2 jeeps and 2 trucks from this Dealership and always great service | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Randy Sevel
    Staff was friendly and helpful. Waited approximately 45 minutes for an oil change and multipoint inspection. I felt that was reasonable. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jerrod Rob
    I went to this dealership and was extremely satisfied. They helped me through the process of buying my dream car. I’m extremely happy with my Dodge Charger Scatpack. Thank you so much Bob and Calder! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Ria Rose
    Very beautiful facility. Service department goes above and beyond. Highly recommend! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jen Cleek
    Both service and sales are great! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Greg Nolan
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Sandy Bordonaro
    This is my second time working with Todd, and I had an excellent experience once again! He was professional, friendly, and patient throughout the entire process. He took the time to understand exactly what I was looking for and helped me find the perfect truck, without any pressure. The buying process was smooth and straightforward, | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kab Duncan
    Well, it all started out good, very promising, then the bottom fell out. Drove away after 3 hours with nothing but a possible call on Monday. Maybe you should run finance before telling people figures, down payment, etc. Then hopes wouldn't get busted. Most people can tell you what your going to find out when you run credit checks. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ j.citriglia
    Everything went well except they didn't give me a .military discount like most others | Read Full Review
    6/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ j.citriglia
    Everything went well except they didn't give me a .military discount like most others | Read Full Review
    6/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ redn3ck44306
    Called in about a single vehicle an shoed up 2 hours away an Calder who we talked to helped us though it | Read Full Review
    5/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ redn3ck44306
    Called in about a single vehicle an shoed up 2 hours away an Calder who we talked to helped us though it | Read Full Review
    5/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ Nick
    Eric Thompson was our salesman! Got us into a brand new 25’ jeep compass! We love the car. This was our second vehicle eric helped us out with. Very kind, knowledgeable and helpful. Thanks Eric! | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Schultz
    I had a great experience working with Calder on both a vehicle for myself and my business. Calder is super passionate about cars and trucks and it was refreshing to work with a salesman that doesn’t act like a salesman, but someone who just loves vehicles. He’ll have my business now and in the future | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Nick Z
    Calder took great care of family. Wouldn’t want my family working with anyone else. | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Keirra Ryan
    Five stars for Nicole! She got me in exactly what I wanted at a safe price for me. This place is so cool and well designed. Thankful for Nicole for being so good to me, my daughter and my mom! ?? | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Hunsucker
    Calder at Ken Ganley was a huge help in moving forward with the purchase of my first Jeep. I was a little skeptical due to knowing how the older models were a maintenance nightmare and costs were expensive. But after talking with someone who owned a Jeep the reassurance was greatly appreciated. I cannot thank Calder enough and if any | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Nick Abazia
    Couldn't be happier with my salesman Calder Manley and the assistant service manager Justin Cleek for going above and behind when it came to customer service and support! If anyone is in need of anything I wouldn't hesitate to call either one of them! There responses are prompt and always super helpful! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Grice
    Calder has the best customer service. Answered all our questions & our concerns we had. Would definitely recommend if looking to purchase a vehicle ask for Calder! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Josue Avila
    Such a great experience! Calder is the man he answered all my questions and was such a great help. Will recommend to everyone | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Julaine Manley
    We have bought multiple cars through the years at Ken Ganley and they are the best. Calder was great and provided a great experience and got us what we needed! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Jill Fialko
    Great experience with all staff. Very knowledgeable and friendly! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ m.jammer9
    Calder Manley knocked it out of the park. He found exactly what I was looking for, matched my timeline and went above and beyond to make sure I was taken care of. Ken ganley has some beautiful vehicles and their service team was prompt and friendly. | Read Full Review
    5/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ m.jammer9
    Calder Manley knocked it out of the park. He found exactly what I was looking for, matched my timeline and went above and beyond to make sure I was taken care of. Ken ganley has some beautiful vehicles and their service team was prompt and friendly. | Read Full Review
    5/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ Abeers1981
    Love dealing with Alexander Swanson! Great guy and very helpful. And knowledgeable. Already referred him to a friend | Read Full Review
    5/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Abeers1981
    Love dealing with Alexander Swanson! Great guy and very helpful. And knowledgeable. Already referred him to a friend | Read Full Review
    5/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jay Withrow
    Great experience buying my car. Knowledgeable and friendly staff. Excellent service. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Clare
    1 star review for a reason. I called this dealership on a Thursday to verify they had a used vehicle in stock, I was told it was still available and they took my number telling me they would call if it sold. Called again Friday to verify it was still there just to be sure, I was told it is still there. On Saturday I headed to the dea | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ ken elias
    Great experience and they said 1 hour and it was for my recall service | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Simmons
    Between Justin Taylor, Alexander Swanson and Jeff Williams, I could not be happier with my experience. They care about the customer first and the sale second. I will continue to buy vehicles from them as long as they are there! Personal and business! | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ barry.valentine.bassist
    Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! | Read Full Review
    5/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ Barry Valentine
    Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! | Read Full Review
    5/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ barry.valentine.bassist
    Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! | Read Full Review
    5/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ IGMKGP
    Easy enough to drop off my truck for service, but when picking up. The lube tech spilled oil when completely the oil change because its all over the engine cover and smells like burnt oil now. Letting it sit over night to see if its leaking oil. | Read Full Review
    5/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ IGMKGP
    Easy enough to drop off my truck for service, but when picking up. The lube tech spilled oil when completely the oil change because its all over the engine cover and smells like burnt oil now. Letting it sit over night to see if its leaking oil. | Read Full Review
    5/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sejohn1950
    Our sales person has always worked it out for us. Go see! Yes yes yea | Read Full Review
    5/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Roger Westbrook
    As always very pleased with dealership and service advisor Marc. Kept well informed and in and out in timely manner. Waiting area very clean. And car returned clean and all settings same as when brought in. | Read Full Review
    5/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sejohn1950
    Our sales person has always worked it out for us. Go see! Yes yes yea | Read Full Review
    5/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Richmond
    These guys are the absolute best! They worked with me to get my dream jeep that I’ve always wanted at an amazing price! Their customer service is above and beyond any dealership that I’ve dealt with. I will be back for any future purchases, along with any family members in the market for a new ride. Special shout out to Mike! Couldn’ | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Mark Brumagin
    If you are in the market for a car I would highly recommend going to this dealership. The staff is very friendly and helped me get into the exact car I wanted without any stress. Thomas K was very helpful and went above and beyond to make my experience at Ganley perfect while buying my Jeep. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Thomas happy
    They are very attentive. Worked with me every step of the way | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Sam smith
    Nick hall is the best. Got the best deal on a great car. I'd highly recommend going to him for a new car !!!! Thanks again !!!!! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Paul Cook
    Thank you to the great staff at Ken Ganley Ram in Mentor, especially to Dawson for help me with my 2025 Ram 1500! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ dlhunter4
    the sales personal was very good at his job. If anyone asked for my opinion I would send them to Chunky. | Read Full Review
    5/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ dlhunter4
    the sales personal was very good at his job. If anyone asked for my opinion I would send them to Chunky. | Read Full Review
    5/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Aaron Meade
    | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Layne Starkey
    Michael Rossi is the best! Thanks for all your help finding my new car! | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Snyder
    It's always a pleasure working with the staff at Ken Ganley CDJR in mentor they always take care of me and go above and beyond. | Read Full Review
    5/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dan Diesel
    Initially worked with AL in finance- we traded in and then leased 2 new vehicles at Mentor Jeep-AL made us wait all day & gave us very little info to go by after making such large purchases- leading to having to call multiple times afterwards for further info to wrap up business, he was difficult to get ahold of and over the phone es | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Frost
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ No name
    Great dealership and the staff was excellent to work with. Will definitely return in the future. | Read Full Review
    5/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ No name
    Great dealership and the staff was excellent to work with. Will definitely return in the future. | Read Full Review
    5/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bb
    Welcoming and Very kind to us and was helpful and fought for what we wanted done. | Read Full Review
    5/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bb
    Welcoming and Very kind to us and was helpful and fought for what we wanted done. | Read Full Review
    5/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Timothy Bockhoff
    Dealership went out of there way to find a truck that met all my requirements. They even went out of there way to buy me one from another dealership to make the buying experience good. | Read Full Review
    5/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daianailys
    Love love love the experience Al gave me !! Definitely recommend working with him, great person as well! Will definitely come back to him next time! | Read Full Review
    5/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Paul
    The service people are friendly and very knowledgeable about mechanical problems with the The cars they fix and service. | Read Full Review
    5/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daianailys
    Love love love the experience Al gave me !! Definitely recommend working with him, great person as well! Will definitely come back to him next time! | Read Full Review
    5/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Paul
    The service people are friendly and very knowledgeable about mechanical problems with the The cars they fix and service. | Read Full Review
    5/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ GREGG BOYLES
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Johnny
    Very bad experience. I bought a car a few weeks ago ago in this place and ended being an horrible purchase, the car is un-usable , very important components of the engine are damaged , Be aware of this people don’t let them fool you with their shine building and fake smiles and nice clothes , The did with me , I never thought such a | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Malloy
    Me and My fiance bought a car 2 months ago over there , the car is a deplorable, very bad condition , very important issues , the sale was is pretty much a scam since the car engine is almost at the edge of braking down , sold by a man named Devon I never thought this place could do something like this . They said they will call us | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Carole Kalman
    Nikki was outstanding & very knowledgeable. Excellent salesperson with a dynamic personality. Justin pulled everything together efficiently. The entire transaction was smooth. I will be sending family & friends to this dealership as they are way above Excellent & totally Professional. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Brian Turner
    Great purchase experience. Nick Hall was a pleasure to work with and took care of our needs. Dealership had a great selection of vehicles to choose from and worked with us to get a deal done. | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Candace Buford
    I came in to pay cash for my car and was shown the level of respect as if I was asking for discounts and deals. Dealt with Dino, he was text very unprofessionally, would call my cell phone from across the showroom floor instead of walking over. Told me I was his most difficult customer in 2 years because after finalizing payment the | Read Full Review
    4/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ John Mcfadden
    Bought a 2021 chrysler pacifica with theatre package. Not two weeks after having the vehicle, the uconnect stopped working for controls over the back seat dvd players. Took it in, 4 hours later issue was unresolved and now our phones won't hook up to it so it was worse than before we brought it in. They had us bring it back and gave | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Brigitte McGuirk
    Todd Roske was super helpful and made buying a car very easy! Usually buying a car takes all day but I was in and out in under 3 hours. It would have been fast but Todd made sure the car I bought was detailed very thoroughly, which I really appreciate. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ [email protected]
    Very polite and helpful! My truck got its oil change and recall upgrade and got a car wash as well. I appreciated the updates on where they were in the process. All in all, a very nice experience! Thank you. | Read Full Review
    4/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ [email protected]
    Very polite and helpful! My truck got its oil change and recall upgrade and got a car wash as well. I appreciated the updates on where they were in the process. All in all, a very nice experience! Thank you. | Read Full Review
    4/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Robert Fletcher
    Let me down. Criticized me for not taking out extra ( at a cost ). Maintenance insurance That’s why for the first time in my life I bought non American 10 years warranty | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Matthew
    Super impressed with the service department! Thank you KG | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ William Mainland
    The people at this dealership are next level Friendly and knowledgeable. I will bring my service work here. Fixed it correctly the first time. Very happy | Read Full Review
    4/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Mccollister
    If you want a headache from car buying, this is your place. Went to get a lease on a truck, met with salesman Felix, off the bat his mind was everywhere from the start, finalized everything with a truck, picked it up when they were closing so didn’t want to hold them up, noticed damage on the brand new truck when I got home, told the | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Blystone
    Ken Ganley always finds a way to take care of their customers. My sales rep, Calder, went through every route, gave me every option, and was 100% transparent throughout the whole process of getting me out of my lease and into a new vehicle. He was not pushy and at the end of the day, is there for you even when he isn’t at the dealers | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Willett
    | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Jurek
    Alexander did a great job helping me purchase my new Hornet. It was quick and easy. Thank you Alexander! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Rich Sheaffer
    They did a wonderful job | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Sking2011
    I saw a used vehicle online, went in without an appointment, and was immediately helped by a great staff. I was asked multiple times if I needed any beverages while I waited. Everything went very smoothly and I’m very happy. Would recommend! | Read Full Review
    4/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sking2011
    I saw a used vehicle online, went in without an appointment, and was immediately helped by a great staff. I was asked multiple times if I needed any beverages while I waited. Everything went very smoothly and I’m very happy. Would recommend! | Read Full Review
    4/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ CyndiL
    Great experience with Cade. Very honest, no pressure, smooth process, highly recommend. Love the new Jeep! | Read Full Review
    4/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ CyndiL
    Great experience with Cade. Very honest, no pressure, smooth process, highly recommend. Love the new Jeep! | Read Full Review
    4/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Trophy Outdoors
    Very helpful, doing what they can for the customer. I'll never go to Junction again. Ganley is the only place I tell my friends to go | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Ker3
    Everyone was friendly and helpful. Calder did an amazing job taking care of us! He’s very friendly, polite and helpful. Calder answered all of our questions and went over everything with us. We will definitely recommend both the dealership and Calder to our friends and family. | Read Full Review
    4/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ker3
    Everyone was friendly and helpful. Calder did an amazing job taking care of us! He’s very friendly, polite and helpful. Calder answered all of our questions and went over everything with us. We will definitely recommend both the dealership and Calder to our friends and family. | Read Full Review
    4/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Andrew Paquelet
    Devon was great. Everyone was awesome. Accurate information no pressure, no xx. Understanding of mild negotiation and open about the processes of how they operate. | Read Full Review
    4/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Danielle Fultz
    Great experience this morning. Dawson was great! Fastest and easiest dealership I've ever dealt with. Will definitely return for future purchases. | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Cyndi Baird
    | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ dani.fultz1983
    Extremely great service. This was the fastest we have ever been in and out of a dealership. | Read Full Review
    4/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ dani.fultz1983
    Extremely great service. This was the fastest we have ever been in and out of a dealership. | Read Full Review
    4/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ bjalicandro
    Great experience and what a phenomenal facility. I would recommend Ken Ganley to anyone looking for a wide variety of Jeep vehicles. | Read Full Review
    4/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ bjalicandro
    Great experience and what a phenomenal facility. I would recommend Ken Ganley to anyone looking for a wide variety of Jeep vehicles. | Read Full Review
    4/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ nickabazia
    Calder did an amazing job getting me out of my lease and into a grand cherokee overland! Couldn't be more happy with the entire process! A true class act! | Read Full Review
    4/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ nickabazia
    Calder did an amazing job getting me out of my lease and into a grand cherokee overland! Couldn't be more happy with the entire process! A true class act! | Read Full Review
    4/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ jepoklar
    I had a great experience with my product specialist Todd Roske,very knowledgeable and I felt comfortable the entire time with him.I would recommend him to anyone without a worry !! | Read Full Review
    4/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ jepoklar
    I had a great experience with my product specialist Todd Roske,very knowledgeable and I felt comfortable the entire time with him.I would recommend him to anyone without a worry !! | Read Full Review
    4/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ale Jo
    This is not a review , I will just narrate my experience with this place . At the beginning of the year I was looking to buy a used Honda crv , I search for couple of weeks because I don’t wanted to buy it for somebody that could lie to me about the car since I don’t have so much experience working in cars or knowing about cars issue | Read Full Review
    4/6/2025 12:00:00 AM | Google
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