Return to complete listing of Mopar Auto Service Specialists In Cuyahoga Falls

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

tire wear chart

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ken Ganley Chrysler Dodge Jeep Ram of Bedford

Ken Ganley Chrysler Dodge Jeep Ram of Bedford is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • We Offer Rentals
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • We Do State Inspections
  • Certified Technicians
  • Free Estimates

Call (440) 540-4697 today to schedule your next appointment.

Our technicians at Ken Ganley Chrysler Dodge Jeep Ram of Bedford are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★ Jared Pokorny
    ETA: Their response is lip service. They never reached out. They never tried to address the issues. They want to look like they care on their reviews. They do not. I can't speak on other Ganley dealerships, but after being apprehensive of returning after a subpar experience on my last car, I decided to give them another chance. It h | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Thalia
    Joe is awesone | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Asha Myles
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Taisha Laney
    Had a great experience at Ken Ganley CDJR in Bedford. I ran into Mike Daniel's and he showed me how easy it was to get into a new vehicle. Thanks Ken Ganley and thank you Mike Daniel's. This was a great BDAY Gift to myself. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★ Kaila Savard
    Every-time I take my charger to the service dept they treat me like a know nothing ditz. This past visit will be my last. All I asked for was a pre-purchase inspection. I wanted them to look the whole car over in depth. Gave me a paper saying they did but when I took It to another shop, they found issues with my struts, rear shocks a | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Mark Hall
    I had an awesome ?? experience with Mike Daniel's! He did a wonderful job finding the best truck for me! His energy was just spectacular! He work with me really good!!!! Thank You so much!!!!! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ MMH
    Mike was awesome at getting us into our new car!! Go see him, he is the best. | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★ SHE S
    I purchased a vehicle 2023 chevy that the sway bar was damaged and they tried to say that I damaged the vehicle. I was under the impression that they were going to fix it. They gave me a loaner for 2 weeks prolonging the situation and called me over the phone to tell me that they needed to talk to me in person and not over the phone | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Mathews
    Mike Daniels helped me purchase a Jeep 4xe. He’s engaged, honest, and knowledgeable. He also brewed us coffee. The sales manager, Mike, is great. He gave my kid a Pokémon statue. Joe gave me a duck (a Jeep thing, show of kindness). My experience was fantastic. I am digging my Jeep. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★ Jon Doyle
    Service department is terrible. Dropped car off on a Tuesday night. Did not even look at it in the week they had it. No calls about any sort of eta or anything. Tried to contact and was given the run around. Do not take your car for service here unless you want to be left in limbo and be without a vehicle for weeks on end. | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★ Joel G
    Ken Ganley in Bedford helped me get into a vehicle. When you go into a dealership, you have to have a plan and be knowledgeable. I wasn't knowledgeable enough and ran into a couple problems. But, Ken Ganley Sales Management took car of my problems & Service center is great and quick. Communicating is key and knowing your stuff. Thank | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Diamond Love
    Ken Ganley was a good experience. Mike helped me get into a brand new vehicle. And everyone treated me with good hospitality up until i drove Off the lot . I’d recommend anyone to come get a vehicle. | Read Full Review
    4/5/2025 12:00:00 AM | Google
  • ★★★★★ Kayne Doe
    I got a car with Howard and he was amazing!! He went out his way to help me find something I could afford and enjoy. He was extremely helpful, personable, and most importantly he was honest! I’m sending everybody I know to him specifically to get a car. Absolutely loved every step of my process. This was definitely a divine connectio | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Veronica Wiggins
    Had a great experience buying my 2025 Jeep Compass. The team worked with me on my trade-in and helped get me into the car I really wanted. Finance was a bit of a push with add-ons, but once I stood firm, everything came together smoothly. Big thanks to Mike and Omar for going above and beyond to make the deal work I truly appreciate | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Tayler Kuhn
    Once I found the car I wanted, they helped me get everything handled, would recommend to a friend | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Frank Pazicni
    Friendly salesperson. Dealership did not have the color of the truck that I was looking for. You won't be able to look around at the sales lot because they don't keep the vehicles on the premises. Very disappointed in not being able to look around at other trucks I might be interested in. | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★ Jared Pokorny
    I can't speak on other Ganley dealerships, but after being apprehensive of returning after a subpar experience on my last car, I decided to give them another chance. It has been cemented that I will never buy another vehicle or take a vehicle for service at Ganley CDJR Bedford. After over 30 minutes of back and forth, and a lot of c | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ Rob
    I would like to thank Howard Walker, the Buisness Manager at the Ken Ganley, Chrysler Dealership in Bedford , Ohio, for helping me purchase a truck. He certainly is kind, courteous and very knowledgeable about the vehicles that he sells. I couldn’t have asked for a better experience! I had a bad experience at a different dealership t | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Sean Murray
    Alex in service did an outstanding job with properly assisting me with my RAM truck recall and repairs and I really appreciate it. Thanks so much. | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★ Jeep Geek
    Asinine warranty policy for a battery replacement! I purchased a battery from Ganley Jeep approximately 3 months ago with a 36 month warranty. Battery is dead and will not hold a charge. Rather than allow an exchange under warranty as every other part store does, they are requiring me to have my vehicle towed to Ganley before they wi | Read Full Review
    3/27/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Frick
    Service is the best | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ ANTHONY
    | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★ Jesus Lopez
    My experience at this dealership was probably one of the worst I’ve ever had at any dealership. I purchased a new ram 2500 in February 2025, I made the mistake of not test driving the truck, because I was under the assumption I was buying something new, well unfortunately it was never disclosed to me that the truck was previously a l | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Dale Family
    Great experience working with Mike Daniels in sales. Answered all my questions and extremely helpful. Easy process from internet contact to finalizing the sale. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ Lynda Ventra
    I worked with one of the managers named Aaron and he found me the exact used car we were looking for. If they don’t have it he will get it for you. | Read Full Review
    3/23/2025 12:00:00 AM | Google
  • ★★★★★ William Hemmelgarn
    Joe is a consummate professional, as thorough as they come! I couldn’t be happier with my experience! | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Devon Robinson
    | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ ????? ???????
    ?? | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Wilms
    Aaron has been excellent to work with. They have the best staff and team around. They are very knowledgeable and answer all my questions promptly. I would highly recommend them. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ J'Nae Bennett
    Worked with Salesman Mike Daniels for my 2024 Jeep Grand Cherokee today. Very professional and seamless buying experience. Mike was very patient and knowledgeable through the whole process. Thank you again for a positive buying experience! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Michael Peters
    Great experience! | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★ ebony
    Terrible I had a appointment for service at 8am drop my key in the drop box at 6:30am called twice once around 9am and then around 2pm just to be told both times someone will call me so I went in around 3:30pm my Truck was still parked in the same spot Stephanie went to check the drop box my key was still in the drop box I was pissed | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★ christine jackson
    | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Ruby Jenks
    Joe is the greatest. Working with him was better than potato soup on a cold winter day ?? | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Alicia Watson
    Ruby was a great i would recommend anyone to go see her she will and the rest of the team will help you anyway they can ?? | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★ Vince Franchino (Vince)
    | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ 312 773
    Zoe the lady who answered the phone in service. She was amazing on assisting me to get old records on services done on my car. Was given the car by family and only had carfax records. She was kind enough to go into detail what services and repairs were done. Was very nice and respectful and very helpful as well. She deserves a raise | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Dreamond W.
    Howard W the main man he listens to your situation and make sure to get you rolling in something nice thanks again boss. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Adam Lewis
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Jordan Kusner
    Ruby was fantastic easy quick definitely recommend asking for her | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Logan Schultz
    I worked with Josh Leutwyler to find a new truck, he was able to find us everything we were looking for inside and outside the truck at a fantastic price. He was helpful through the entire process and really made the whole experience enjoyable. I’d recommend Josh to anyone who is looking to purchase a new vehicle. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ James Humphrey
    | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Dakoda Mcguire
    My sales rep ruby was fantastic very helpful and knowledgeable. She made the experience very pleasant and easy, I would highly recommend her to other people to get there cars. She made getting my first car an amazing experience I am greatly considering getting another car in the near future with her | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Tom Donovan
    Ganley has been a very trusted name in Northern Ohio. Having this name and Aaron Stancatto is a very compelling.reason to visit! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Eric Albert
    Got My jeep there, love it | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Diamond Thompson
    Dropped my car off on a Saturday. My appointment was for Monday. They didn’t fix it until Thursday. I picked my car up Friday. (The engine light was on, and it was blinking when they returned my car to me) My car cut off the very next day which was Saturday. I got it towed back up there Tuesday just for them to tell me it was a sour | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★ Jenifer Sample
    15 minutes of being transferred, along with being placed on hold multiple times - all I needed was the expiration my warranty. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Keef
    Good customer service | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ LINOBOYLIVE
    Set a Service appointment for an oil change at 9am. Sitting here 15 minutes after 12pm wondering if this is the typical Express Service experience. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★ Sylvia Garcia
    My husband has 2019 Ram. Long story short. Poor communication, poor service, and we paid $2100 out of pocket aside from what the extended warranty paid which was 1300. and the problem was NOT resolved. The check engine light is still on after 10 hours of use having the vehicle in our possession. The Customer service was not helpful. | Read Full Review
    2/20/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Ferrara
    The entire crew at Ganley is always great to work with! I'm on my fourth lease with the dealership, and I will continue to lease from them in the future. Stephanie in service is a gem and so kind and helpful! Joseph Burke is the absolute best; he is a hoot and a half to work with.. Highly recommend Ganley Chrysler Dodge Jeep Ram on t | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★ TheGuggle12
    So marquis sold me a lemon I told them I don’t want this car he says they’ll fix it. So they took the car I bought sent it to a factory for 2months fixing it nothing fix and tags are expired by a month and they basically said good luck. So a lawsuit is coming cause I did record it. Do not buy from them very unprofessional | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Allison Ditch
    Came in looking for a specific car found online. Dealt with Mike Daniels throughout the process. Very friendly and professional, not pushy, pleasant to work with. Wallked out with keys to my new car same day. | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Glicken
    This dealership is amazing!! | Read Full Review
    2/11/2025 12:00:00 AM | Google
  • ★★★★ Margaret Kumuhone
    So rude. I would never go here agian. They did not communicate. After going there just for information, to find out my car had been looked at hours ago. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Charlise Freeman
    The employee Jesse not sure what department he works in was very helpful and went above & beyond to help me with my vehicle issue on a Saturday Morning. | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Don
    I normally never fill out surveys, but I had a wonderful experience today at Ganley CDJR. My sales rep was able to discuss my options as I started looking at adding the Next Gen of Dodge to my household. I am a brand loyalist and have been driving Jeep and Dodge brand cars for over 13 years now, and this was my first time at this loc | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Jesus Lopez
    Mike Daniels and the Ken Ganley group gave us a great experience at the dealership, we could not have asked for a better experience! Smooth and efficient at its best. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Why Not
    Mike Willett was very kind and welcoming everyone greeted me with a smile and they really worked with me to get the payment where I needed it to be. I recommend this location from my experience!! | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★ Randy VanBuren
    This review is solely based on the most recent service at Ken Ganley Chrysler Dodge Jeep Ram Bedford. In the past, I've been pleased with the service performed on our '22 Wagoneer. The only issue we've had is they scuffed one of the rims when doing a tire replacement. We were told the service manager would call but, he never did. Thi | Read Full Review
    2/5/2025 12:00:00 AM | Google
  • ★★★★★ Joe burke
    Service dept was awesome | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Eaton Jones
    Jack was amazing to deal with really knew his product | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Mandy Nash
    Came to Ken Ganley KIA and Mike Daniels was such a great help getting us into our new car! If you need a car go see him and he will do everything he can to put you into a new car. Thank you Mike! | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Kanisha Thoroughman
    Went to Ken Ganley CDJR in Bedford and they got me into a new ride. Everyone at the Dealership was fantastic to work with especially Mike Daniels. He was patient and very understanding of my needs. If your in the market for a new vehicle go see Mike Daniels. He will give you a great deal. Thanks again Mike and Ken Ganley. | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Juan
    | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Ali Husien
    Jack Hamel sold me good set everything up made the transaction smooth and effortless would definitely recommend this sales team and the overall staff thanks a lot for my new hot ride ! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Paul Moon
    Wow honestly the best service I’ve ever had before at a dealership. Jack Hamel went a step above and beyond to make sure the process was as smooth as possible for me. Kudos young man ! Excellent salesman and will go far in his career. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Angersola
    Joe was great! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Nodja Crumedy
    Jack hamel was fantastic to work with ,thank you for the new car !. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Shawn VanDeMar
    Jack Hamel was professional and courteous of my needs during the entire car buying experience, highly recommend! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Brady Stang
    Jack Hamel…what a guy. Great job handling business. Gets anyone approved and in reliable vehicles. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Imre Horvath
    Jack hamel did a superb job and got me right! Loving my new ride ! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Hanchin
    I was recently at this location and a young man by the name Jack Hamel really made the car shopping experience stress free! If yall in the area I highly recommend coming here! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Jose Martinez
    Jack Hamel absolutely went out of his way for an experience at the dealership; we definitely would recommend him for any new car buyer/owner. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Crites
    Went in to help my Mom get into a new Jeep and Jack Hamel was very knowledgeable on the product and was able to help her get into a new Jeep and LOWER her payment! If Jack did any better as a sales person I don’t think I could’ve handled it! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Sophia Kamenos
    was looking for a new car and wasn’t sure what to buy. My salesman Jack was so very helpful. He was exceptionally informative on the different cars that he could put me in. His customer skills are excellent and he is hands down the sweetest and most skilled salesmen I’ve ever gone too. I will forever come to Jack for any questions or | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Donald Lett
    Jack hamel was very knowledgeable and helped me a ton! | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ David Cleary
    Jack Hamel provided excellent customer service | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Darien Henderson
    Jack Hamel was great and got me where I needed without all the hassle! Now I can swerve bend that corner whoooa whoa | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★ Christopher Thomas
    | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Katrina Hagood
    I just bought a car from here and I was very satisfied. My sales person, Mike D, was extremely helpful and worked hard to make sure I was leaving with a vehicle that was as close to what I wanted as possible. (I didn't go in with a certain car in mind). He was very friendly, open and patient. It wasn't the usual horrific car buying e | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★ Dianna Thomas
    My brother Antonio Law had taken his 2019 Ram in to have his air ride suspension fixed in September 2024. He was originally working a tech named Tim who told Antonio they were waiting on parts to come in. After one month Antonio called and spoke to Tim again who said the parts were in but they were waiting on some company to help ass | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★ Chad Siecinski
    BEWARE!!! I'm from out of state and this dealer would not take my bank certified check because i was out of state FORCED ME TO FINANCE THRU THEM IF I WANTED THE TRUCK!!! gave me a super HIGH interest rate So I solved this problem and said I would come with cash, The day before they decided the check would be best instead of cash af | Read Full Review
    1/26/2025 12:00:00 AM | Google
  • ★★★★★ DiMarie Mallory
    I went in not even anticipating purchasing a vehicle but I needed one. I had Mike help me and literally everything I asked for he gave me. He was professional and very easygoing. I would definitely recommend someone to see him if looking for a vehicle. I literally have my dream car and at the best time ever with the snow. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Rhiane Exum
    Great service | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Exquisite Auto Sales
    | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Zoe Cyngier
    | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Marquise Tv
    Joe was a great helper I don’t know what I’d do without his help | Read Full Review
    1/13/2025 12:00:00 AM | Google
  • ★★★★★ Rj Dhillon
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    1/13/2025 12:00:00 AM | Google
  • ★★★★ kelly ward
    I purchased not one but two Jeeps from this dealership and immediately my vehicle needed an alignment and then the battery died I have been trying to speak with the owner guess he is too big to talk to his customers and trying to get the company to give us the second key fob that they couldn’t find and they agreed to pay for the ali | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★ Azizz Hamed
    The service department at this location is really really bad, God help whoever goes there !! | Read Full Review
    1/7/2025 12:00:00 AM | Google
  • ★★★★ Christine Houston
    Service Department has terrible customer service. Very dismissive, inconsiderate of customers time, and never answers the phone. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ steve celentano
    I was looking for a newer daily driver to replace an old 2011 with 300K miles and was looking on carfax for a one owner car. Normally do not buy my Ford vehicles from other brand dealers but in a 500 mile radius of my state there was only 2 worthwhile to look at. Well the one at Ken Ganley was the one. Low miles one owner super clean | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Mia_vids Hehe
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    12/20/2024 12:00:00 AM | Google
  • ★★★★ Shawn Evans
    2108 Chevy Colorado. Delivered looking like a family went on a world tour and did everything in the truck. Was trashed,disgusting. Practically out of fuel, had to rush to a gas station. Bought December 9th 2024. I go to work and home. 277 miles later,transmission is toasted,check engine light is on and runs terribly. Now I'm stuck ag | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★ J
    You guys still have my car and it’s been since before thanksgiving, no I’m not going to call because someone tells me every week that they are going to call me and keep me updated. No one calls, I call every week just to get the runaround. By next week I’m coming to take my car. I don’t care if it’s done or not | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Procop
    Karen Davis and her staff were very helpful in answering our questions to make our experience nothing less than great!!! | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Michael Tucker
    Customer service was A-1 | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Frick
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    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Big John
    My experience was awesome It started with the professional and very knowledgeable CSR Tim. He was extremely courteous and made the experience excellent. Sometimes employees don’t get recognition deserved, so I’d like for someone to at least give him applause for delivering exactly what Ganley customers expect and deserve. Great job G | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Willie Sumlin
    Good | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ kyra
    Gavin had such amazing customer service! I’m coming back here again! | Read Full Review
    12/2/2024 12:00:00 AM | Google
  • ★★★★★ Michael Tucker
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    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Alicia Nevel
    Thank you very much for changing my wiper blades. You did a great job. | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ C.Ray Ratliff ll
    Always nice and helpful... | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★ Quadra Brown
    Save yourself the hassle and take your hard-earned money elsewhere. I've leased several vehicles from this dealership over the years, but I’ll never return. The customer service is terrible—they lie, are rude, and will say anything to close a deal. From the sales team to the finance department, be cautious. Their priority is getting | Read Full Review
    11/20/2024 12:00:00 AM | Google
  • ★★★★★ chris laity
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    11/16/2024 12:00:00 AM | Google
  • ★★★★★ vanessa nelson
    Every time I come I always end up waiting for at least an hour. Once years ago I waited six hours for a set of tires that had been pre-order the sales person kept getting me mixed up with some one else. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Jack Hamel
    They made it very easy to do business! Joe was friendly, quick, and thorough! I will be back soon! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Willett
    That bald guy Joe burke is a great guy | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★ David Fernee
    I had service for my jeep. With wiggles at highway speed over 62mph. The jeep still wiggles. With my first review, the reply was " I will get a call to schedule an additional appointment. That was 2 weeks ago and still NO contact from Ken Ganley | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Sharpnack
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    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Kris Artis
    My initial encounter with KG CDJR Bedford occurred nearly two years ago, following the purchase of my vehicle at another dealership. I first met Karen in the Express Lane Service department, who apologized profusely and acknowledged my frustrations. Subsequent appointments were seamless. Next, I worked with service advisor Stephanie | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Terrell Sanders
    Jack here at Ken Ganley was an amazing sells guy. He knew everything that was asked, he's an amazing guy. He has the knowledge, skills and his professionalism that he showed us was totally amazing. Jack the LeeGrands truly appreciate you very much. Thank you for your amazing service. The overall service we had today was truly amazin | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★ Bill Vagi
    Once we made the purchase everyone ghosted us. They no longer needed to treat us nice. No help at all. | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Darnell Oliver
    Gm to my Ganely Dodge family, Cedric, Stephanie, and my Master Technician Chester and staff. I thank you'll for your Kindness,Professionalism, and Honesty. Very clean Dealership restrooms, refreshments, t.v. etc. Purchase 4 vehicles Over 12yrs of service. One word to describe Ganley Dodge Auto Mile is Excellence. Thank you'll for you | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★ Aidan Essi
    Never answers the phone, quite a joke of a dealership, left multiple messages and still 0 calls back, don’t know how they stay in business without answering the phone | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Jro Webb
    This is my first car purchase and it was very smooth. Darwin and Howard are two of the most professional people I have ever met. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ David & Suzanne Fernee
    Good timing but I asked to balance tire due to vibration on highway. The only drive after oil change, brakes and tire balance of 7 miles too short to get to the highway So the vibration continues | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Renee Schonhiutt
    My experience at Ganley jeep was very positive in ways and very negative in ways. Our salesperson Dominic was not clear about specific features in the car and about items in our contract that cost extra. He seemed more concerned about hanging out on the parking lot than assisting us. The sales manger was also a huge disappointment | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★ Angel Jaskolka
    They sold me a car with illegal tint on the front windows. I didn't think to question it since it was coming from a dealership and it would be legal until I got pulled over and given a ticket for it. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Bobby Bray
    If you are looking for a vehicle, ask for Dominic Salemi! He will get it done! What a well put together gentleman!! Thank you again! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Jake Cohen
    As annoying as the car buying process is, Michael willett made it an easy and fun day. Very knowledgeable about all the vehicles & all in all great rep to work with. Highly recommend anybody in the market to go see him! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Carafa
    Micheal Willet is an exceptional salesmen. He is very knowledgeable and passionate about his job. Made me feel very comfortable. Listened to what I wanted and didn't pressure me. I highly recommend him if you are in the market for a car! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Zane Bunnell
    Was in the market for a Chrysler Town and Country minivan. Love the way those things roll down the road. Sporty and stylish. Michael Willett was more than helpful in assisting my needs and questions. I will be coming back in to test drive and hopefully purchase. I highly recommend Michael willett | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Zack Buescher
    I was shown around by Michael last week and I have to admit I felt like for the first time I wasn’t being pressed to buy a car! I usually always hate shopping for cars, I felt like he took great care of me and great selection here! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ andy foley
    Michael Willet great sales person. Very informative. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Mark Nettle
    Worked with Michael Willet he answered all my questions, and got me a really good deal. Will recommend to family and friends! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Daylan Powers
    Great customer service and very well taking care of by Michael Willet thank you again amazing service. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Taylor
    Dominick was absolutely wonderful at performing his duties. A true professional | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Joey Moore
    Worked with Michael Willet and service was top notch! Recommending to my friends as well! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Caleb Carafa
    I came in looking for a used car and although I didn’t purchase I was in excellent hands taken well care of by Michael Willett, the dealership was phenomenal and I definitely recommend giving them a visit | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Terrell Hales
    Michael W. was super professional with electric energy! Excellent customer service and very knowledgeable! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Czaplicki
    Dominic S. was awesome! He showed me the RAM 1500, and his knowledge and patience really stood out. He wasn’t pushy and took the time to answer all my questions. I felt comfortable and confident throughout the process. Thanks, Dominic, for making the experience stress-free! I didn't get the Truck but I'll be back! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Brenna Augustine
    I had a fantastic experience working with Michael Willett! he took the time to understand my needs and helped me find the right vehicle without any pressure which made the whole process smooth and enjoyable. highly recommend him and this dealership for anyone looking for a great car-buying experience! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Nate
    Had a great experience visiting this dealership recently. I stopped in to look at a car and worked with Michael Willett while i was there. He went out of his way to show me multiple options and really helped narrow down my search. If you’re stopping in, make sure to ask for Michael. This place is accommodating as can be and really tr | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jack Hamel
    They made it very easy to do business! Joe was friendly, quick, and thorough!! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Mcintire
    Mike willet is exactly what you look for in a salesman. He will go the distance for you.. ask for willet | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Steven Syed
    Came in and got helped by Michael Willett. He was extremely respectful and helpful. Had a great overall experience! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Logan Schouman
    Michael Willett is great!! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Danica Dawn
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    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Sammy Laham
    Pretty impressed with the establishment and the staff, most notably Michael W. I felt like I was doing business with my nephew. Needless to say we bought the car and “unc” is glad he went with this dealership | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ amanda horwath
    Joe and mike daniels were awesome | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Howard Walker
    My service advisor, (Tim), was very personable and got my ram in for maintenance without me having to schedule an appointment. Thank you! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Bui
    Professional and Exceptional Service I recently had the pleasure of working with Michael Willet at Ken Ganley of Bedford, and the experience was outstanding from start to finish. He was incredibly knowledgeable about the vehicles I was interested in and took the time to understand my specific needs and preferences. Throughout the pr | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Athina Iorillo
    Thank you Michael Willet for being a great car salesman. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Brock Garretson
    I needed a car really bad but had no idea what I wanted to get, Michael Willett was more than understanding of my situation and in the end, I still got exactly what I wanted. I highly recommend the dealer and the salesman he’s not like the other others. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
    Couldn’t have had a better experience! Salesmen, Michael Willett made purchasing a vehicle very easy and smooth. Will definitely be coming back for my next vehicle!! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Chase Archangelo
    Michael Willett is a professional , class act, and a nice guy and gives great service!! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Vic Peroni
    I had the pleasure of working with Michael Willet from Ken Ganley CDJR Bedford. My mother needed a car after her car was totaled in an accident and Michael took a very hands on approach with my mother, including bringing the vehicle to her home for a test drive. It was the personal touch that made the difference. Knowing my mother | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Carleigh Horwath
    Everyone is great Especially Mike Daniel’s I am very happy with my car! He is a great salesman. Joe Burke is also very nice and helpful! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★ Keenan Garner
    Michael willets was very helpful, and took his time helping me find the perfect vehicle. If you’re looking for a vehicle call Michael he’ll get the job done ! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Therese Evans
    After experiencing a lot of issues with the service department Patrick, Nick, and Dakota did a great job remedying the situation with my Ram 3500. They went above and beyond to make things right and exceeded expectations in correcting the issues. They compensated me at their expense for my trouble and gave me a courtesy car at no cha | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Kathleen Egan
    Dominic Salemi made my car buying experience easy and stress-free. He was knowledgeable, patient, and never pushy, focusing on helping me find the right car. The entire process was smooth and efficient. Highly recommend Dominic for anyone looking for a great car buying experience! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Mike Eppich
    Ken Ganley made my search for a new vehicle frictionless. My sales professional was Dominic and he truly guided me pursue my best interest. I did not feel pressured because he is not your typical “pushy salesman”. Dominic took the time to understand my needs/wants and financial situation to carefully curate a short list of vehicles m | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Beth Nero
    I was looking to trade my 2015 Jeep Willy for something newer. Dominic was my sales team member. He was efficient, friendly, professional and most of all didn't pressure me. I told him my price points for trade/purchase and he made it happen. Thanks for being so patient with me changing my mind not once but 3 times, Dominic. Would de | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Arieyonna Moore
    I was recently in the market for a new car, with my prior lease coming to an end I needed to make a decision fairly quickly! Thankfully, I was contacted by Dominic! He asked questions about the vehicles I was interested in, price range, color, timeline for getting into a new vehicle, etc. After setting an appointment, when I arrive | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Jack Egan
    Dominic S is the best salesman in town - made my experience quick and easy. Highly recommend! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Nick Kovatch
    Salesman Dom Salemi went above and beyond to make sure I was happy with everything. Highly recommend him | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Daher
    I had an excellent experience shopping for a car at Ken Ganley Dodge. From the moment I walked in, the staff made me feel welcome and comfortable. My salesman, Dominic, was fantastic to work with—he was knowledgeable, patient, and never made me feel pressured. He took the time to understand my needs and helped me find the perfect veh | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Paul Kearney
    What a great experience looking for vehicles. Dom S. Did a great job showing me the best available vehicle for my needs, as well as great deal! Would highly recommend! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Robert Bray
    I stopped in last week, and had the pleasure of working with Dominic again, he always makes the whole process so seamless. I hate buying a car as much as the next guy, but Dominic & company make it not so bad!! Thank you again!!! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Denise Colonie
    Very pleased with the knowledge and patience of the staff. I felt very comfortable discussing my needs and wants within a car. I received a break down of prices I was comfortable with and had time to make a decision without feeling pressured. Thank you Dominic! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Bryan Panzero
    My experience at Ken Ganley was incredible and will definitely recommend friends and colleagues. Dom was extremely helpful with everything | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Brianna Moore
    I’ve been going here for YEARS and every time their customer service is AMAZING. The most recent time I went , I had the pleasure of working with Dominic who answered EVERY single question I had and did not make me feel pressured what so ever! Their whole staff treats you like family !!! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★ Leary Amos
    Nice car dealership | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Myra Dobbins
    I recently had an oil change appointment with a complimentary car wash. I chose this dealership because service is fast, staff is friendly, and the oil change price is affordable especially with their daily coupons. I would like to especially thank Timothy Grafton in the service department for his excellent customer service skills. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ DeAngelo Speed
    Thanks Dom he's patient & understanding! Look at this great combo trx /911 | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★ MJ
    Came here to test drive a Charger RT & was told I had to fill out an application to do a “soft pull” on my credit before I could test It due to It being a sports car. After specifically saying I do not want my credit ran, I was assured It wouldn’t be pulled. Long story short, they ran my credit without permission, just to try to sell | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★ Jesse Scotti
    Some young rude kid called me out of the blue and solicited me to make an offer on my truck. I said thank you but not interested. He persisted and again I said not interested. He still persisted and again I said no thank you not interested. He then just hung the phone up on me. So to recap he calls me at 6:20 in the evening unprompte | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★ Tiny Pancakes
    Employees are rude. Customer service needs a huge retrain | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★ Eldridge Black
    Bedford Ganley had my car for 7 weeks and never offered me a loaner car. I would not recommend using this location | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★ Amanda Schultz
    If I could give zero stars, I would. My 2023 Jeep Grand Cherokee 4xe has been with Service for 5 weeks due to an issue with the A/C flow from the front vents. For 4 of the weeks, Ganley has provided me with a Jeep Compass as a rental, free of charge. My issue with Ganley is that NO ONE from service will call me back or just give me a | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★ Eric
    Don’t come here. Had an appointment at 9:30 for a tire rotation and an air filter swap, I’m still sitting here almost two hours later , why is this taking 2 hours? I’m usually out in 30-45 mins for something like this, first and last time customer | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★ Rhonda Tremble
    I took my car to Ganley when I made the appointment in person the guy Alex who I spoke to in the service area never once told me that they would charge me a diagnostic fee for every thing they checked on my car. I let him know that I would drop it off the night before. I called that morning and spoke with Stephanie the service woman | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Gary Odom
    Wasn't to happy with my visit it was on a Saturday at 8am they didn't open the doors till 810am it was a few people waiting for oil changes at 8am also no one was at the counter till 830am I seen howard walker and told him my issue he got someone to come over and check us all in I was there till 1045am I even notice tht they changed | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Trentine
    Poor customer service.... they don't return calls very well.at all | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Wade Graves
    The lifters went out in my 2021 Scat Pack and they gave me 0 problems on getting it diagnosed and fixed. unlike other dealer’s. Stephanie in service was great and kept me up to date on the whole process. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★ DeAngelo Speed
    Beware of these guys they will show u fake numbers and boost the car price up . | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Cricket Eads
    Very nice people !!!! The service was great !!! Wouldn't take my jeep anywhere else . Keep up the good work !!!!! | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★ P.S 47
    I recently visited Ken Ganley to look at cars and happened to speak with a customer who was there for service. The customer was visibly upset, and after hearing their story, I completely understood why. If I were in their shoes, I’d be just as frustrated. It seemed like a simple issue that could have been easily resolved. However, Ji | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★ Parm 1
    Shockingly rude and dismissive toward the customer. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★ Harpreet Singh
    Terrible SERVICE!!! Don’t go here!!! Service manager had a huge attitude. They had lost an under body part on my vehicle. DONT GET YOUR VEHICLE SERVICED HERE. Manger has no respect for customers. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Workman
    Josh Leutwyler took care of my first car purchase at a dealership and he made it a seamless process. Thank you for your time and care. However, there was zero follow through. They had to order mats for my car and they never arrived. I had to keep reaching out for updates. Then I was told the body and details guys were not in the shop | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Suzy Silver
    I brought my wheelchair van in for a clunking sound which turned out to be the struts. I needed the van for a planned trip in two days. Tim Grafton at GANLEY located acceptable parts and the service professionals completed the job in a day’s time. I really appreciate the fact that Mr. Grafton paid attention to my requested time fr | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Cassandra Koenig
    I was looking to trade in my 2018 jeep compass for something bigger and newer. Before I went I wanted to know an estimated trade in value for my car- Aaron the manager for purchasing made that step easy from the start. Daniel the salesmen followed up and was able to give me estimates of monthly payments and let me know what vehicles | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Kuches
    Excellent customer service for a part I needed. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Lori Gillen Gillen
    Excellent job | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Reggie Rucker
    Very professional and quick service department...like clockwork! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Raeshon Scott
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Robert Leonard
    Drove from NY to look at a used Camaro I seen online. They were easy to deal with and I ended up buying the car for my wife and she loves it. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Mr Howard
    Front desk lady didn't know who John was then he gets a attitude because I ask for a corvette & they have used chevy's on there Lot I called Willoughby JDR and they found me what I wanted on top of that lendwark and JDR kept calling me because of my payment history on my hummer & wrangler for me to trade them in might keep jeep John | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★ Kenneth Voit
    I'd give a negative score if I could!! Service Manager Jim Welsh needs to be replaced asap... he has no control or a clue as to what is going on in his department! Stephanie Tepley takes cars homes without the customer's permission or knowledge... these are paying customer's vehicles we're talking about! Tech #2082 is into "unfair bu | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Michael Peters
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Teckmu
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Frank Miller
    Robert Lewis is the best most transparent salesmen I have ever dealt with. He gave me all the information that I needed to know to make the best decision for me and my family. Thank you Robert you will be getting a referral from me to my family and friends 100%. Thank you ! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Silvia
    Travon was great to work with and helped so much with the entire process. He's very no non-sense and honest, I truly felt like he was not just trying to waste my time or make a sale and he walked me through several options. He also didn't stop until I got the best deal possible. I never thought I'd be able to get a brand new car, but | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Jacobus
    Dominic was awesome to work with. We told him what we were looking for before we came in. He had a car ready before we got there. It was perfect and exactly in the price range we wanted. The rest of the process was done quickly. Not a lot of time spent sitting around waiting. Will definitely use Dominic again. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Mark Yates
    At first it was a great experience, then it became a nightmare. I went in, they laid the numbers out in front of me, explained everything and I decided I wanted to lease the car I had chosen. I put the $500 down to reserve the car. A few days later, they texted me asking if I could pick up the car. This is when the nightmare began. A | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tarius Denson
    Great customer service Dominic really made me feel great and was very friendly. Would recommend buying a car from him | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Jason Boston
    As always i had great sevice from the staff and my rep! Thats why i keep coming back! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Dan Fairchild
    Joe was great | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★ Ghazaros Grigoryan
    Service department are terrible, waiting for so long ?? | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★ Caitlyn Radey
    Their "credit restoration offers" are an absolute scam. Complete waste of my time and would never recommend anyone go here unless you want someone to try and strong arm you into a car payment almost triple what you're paying now. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ John Lundy
    | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Cyndi Carswell
    I have nothing but Gr8 things to say about this company and crew. White glove service always. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Tom Siko
    Fastest sales guy on the auto mile. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Dalton Kennon
    I just bought my new 2024 Ram 3500 Limited from Josh at Ken Ganley CDJR and I was very pleased with my experience!! Thank you Josh and Howard!!!!!!! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Carly Richards
    Michael the sales manager is very helpful. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Hutchens
    I was nervous going in being a woman by myself but they actually made me feel very comfortable. Very friendly and professional | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Chambers
    Just got a 2024 Dodge Durango from here, Michael and Omar made the process painless and so easy!!! Thank you both | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Travon L
    love working here great company come check us out | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Bradi Gentry
    Wow! Just had a great experience at Ken Ganley CDJR Bedford. From the sales to the financing to the management team. Everyone was very friendly and helpful. Omar was my salesman and he did not make me feel pressured and answered any question I had. Tyler, a sales manager, really worked hard on getting me approved with a decent rate. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Candi Peters
    The people working at this dealership are amazing. They took the time to find out my price point, what I needed in a car and matched me perfectly. The GSM and his team worked hard to find the best financing and treated me like family. Thank you again for all your help. You have found a forever customer! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Megan Magnasco
    So happy with my new car! Was an amazing experience all around!! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Teckmu
    Great service, great price on the 2017 Jag. Travon was great! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Karisca Chambers
    Michael Peters was wonderful through the trade in / new car process! We are very pleased with our new Jeep lease! | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Workman
    Josh Leutwyler took care of my first car purchase at a dealership and he made it a seamless process. Thank you for your time and care. I recommend Josh to anyone! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Eric Kois
    Travon was very helpful and professional. He was able to work with me on the price and get me the lowest available. Would highly recommend reaching out to him if you’re in need of a new or used car. He’ll help you out and hook you up with a low price. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★ Jennifer Ernest
    The service center broke air conditioning when repairing dashboard and refuses to repair or remedy the new damage they cause (the issue did not exist prior to taking the vehicle in). Very sketchy. Manager is rude and distrustful. I would not recommend going here for service and, because of this experience, I certainly wouldn’t trust | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★ Jennifer Ernest
    The service center breaks your car when servicing and refuses to repair or remedy the new damage they cause (the issue did not exist prior to taking the vehicle in). Very sketchy. Manager is rude and distrustful. I would not recommend going here for service and, because of this experience, I certainly wouldn’t trust to buy from them | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★ Keir Pryor
    Stay away!!!!! Will never recommend anyone to ever go here for service. Terrible place to go for service. My vehicle sat there for a whole year. Kept being told it was one thing then once I paid to fix the problem it wasn’t fixed and this happened 3 times in that year of it being at their lot. Never was offered any type of compensa | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★ Chase Willoughby (videoTUBE)
    Shady salesman would not tell me interest rate until papers were signed and set me up with a horrible loan shark company that does not allow refinancing. Now I am stuck with a 25% apr loan that I cannot refinance. Strongly recommend shopping other places with honest salesman that don’t withhold information | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Heather Ziemski
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Aaron Stan
    Best sales experience of my life. Not only did I get the best price but they were thousands higher on my trade in. Thanks Dominic! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Calvin Hill
    Travon was an amazing sales person and made the process easy, He was the best sales person I ever had, | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ James Martin
    At the point in time (Q2 of 2024), car sales are down, especially Stellantis brands, but Ganley CDJR must be doing well, because I submitted a request online, then used their online messenger, then finally called in, and I couldn’t get anyone from sales to get me firm numbers for an Overland Grand Cherokee 4xe. I even mentioned that | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Eunice Evans
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ matthew woodward
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Denise Tripplett
    Had a really great experience with Ganley, completed application online, got there and everything went quick and smoothly, thank you Howard Walker for your amazing service! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ kaylee klepper
    Travon and Michael took care of me! Great service, and made the process easy. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★ Roberta Edwards Allen
    The service department is the worst. I will never step foot inside of the Bedford service department again. Manager is rude and they lie. Complained to corporate and they never follow up with you like nothing happened. Sales are amazing!!. But I will never buy another vehicle from Ganley. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ John Adams
    Travon Landenberger was my salesperson and he was fast professional made the buying process extremely easy | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Trenton Jackson
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★ Dizzie Gee
    I got scammed out of 500+ I went in to replace my rearview mirror. And they gave me some mess from the storage room. 20 Dollar mirror that I could have installed myself. I wanted the mirror that was taken out not some trash they found in someone else's car. It has buttons that don't work. So if I did have a s.o.s. I'm just screwed as | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Corona
    Travon as so thorough, kind, helpful, informative. Ask for him! And we love our wrangler!! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Larry Post
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ dan hare
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Katherine Cross
    Top tier service from Mr. Torres! 200% recommend ?? | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Jon Mike Dana
    Great staff and Travon was awesome. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★ Heather Zartman
    Absolutely the WORST place to deal with!!! Twice, yes, TWICE, this company screwed me and my husband. I wouldn’t recommend them to my worst enemy! Our first experience, we traded in a jeep for a Dodge Ram. The Jeep was paid off and we were promised that a specified amount would be credited to our purchase. This credit never occurred, | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Jayne Reed
    Friendly and PET friendly...win win. Staff is helpful and pleasant each time I've been here. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ vinny novilla
    Don’t buy a car from anyone except Travon Landenberger, he’s the best sales man there is. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Mary Yoder
    Very good place !! Would highly recommend, just bought a Chevy Malibu from them !! Thanks for all ur help !!?? | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★ Jason Miklacic
    I purchased my Jeep Gladiator from here a few years ago and thought I had a great experience. Unfortunately, I just discovered their deceptive practice. I purchased an extended warranty at the time with the promise that it kicks in once the manufacturer warranty expires, filed the paperwork away and went on with my life. I now hav | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★ George Smith
    Terrible service took vehicle in because of abs light. They tell me 1800 to repair ok it a take a few days to get parts ok. I go get my vehicle I could not make it of the lot would not speed up. Go back now all a sudden sensor failed but was driving perfectly fine before they got it o and they can get the parts now next morning. Plac | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Denise M. Lee
    gre't'ings thanks yous fors thes posts/s' reactions/s'. is invites yous tos loves mys pages/s'/groups/s'. enjoys thes bles'ings' ands manys mores todays. greetings thanks yous fors thes posts/s reactions/s. is invites yous tos loves mys pages/s/groups/s. enjoys thes blessingss ands manys mores todays. .syadot sermos synam sdna ' | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Memi Say this
    Joe and Collin and Dan and Paul were all wonderful. Also Howard. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Symia Hampton
    Joe was great! | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Iris Chears
    | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Cory Krichbaum
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Rigot
    Great experience working with Travon at Ken Ganley CDJR Bedford. Made the hassle of car buying as efficient as possible and got me into the car I walked in wanting in the same day. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Kurt Walcutt,Jr
    | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Pierre Sain
    Great service and positive outcome. | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★ Daniel Powell
    Do not recommend. Bad experience. Brought in RAM for a warranty repair. Issue persisted beyond warranty and they now diagnose it is a different problem not covered by warranty, and deny that it wasn't repaired correctly while under warranty despite exact same symptoms. Was left a message to call back and discuss experience. I lef | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Sandie Sanderson
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Dynette Martin
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Hewlett
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
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