Return to complete listing of Mopar Oil Change Service Specialists In Madison

Why should you visit a Mopar service center?

Regardless of whether you drive a Chrysler, Dodge, Jeep®, Ram, FIAT® or another brand vehicle, we offer fast and professional service for nearly all makes and models.

  • Fast and convenient service
  • No appointment needed
  • Service for nearly all makes and models
  • Complimentary multi-point inspection
  • Tires and other services available
  • Coupons and Rebates for extra savings
  • Factory-trained, certified technicians

Backed by the World's Best Brands Mopar® Express Lane uses parts and products from the most trusted automotive brands.

Mopar® Express Lane uses only genuine Chrysler, Dodge, Jeep®, Ram and FIAT® Brand parts. All parts have been tested to ensure function, fit and finish of original specifications.
Magneti Marelli® parts are used on all other makes and models. Magneti Marelli has been a leader in both quality and innovation for 95 years and counting.
Mopar® Express Lane recommends Pennzoil® Motor Oil. We also offer the highest quality Pennzoil synthetic oil, keeping your engine clean and extending the life of your oil change for an even greater value.

The lifeblood of your Vehicle

The importance of regular oil changes can’t be overstated in keeping your engine running smoothly. Schedule an appointment with our highly trained technicians for help in finding the right oil for your needs or drop in for Express Lane service.

The Many Benefits of Engine Oil At its most basic, oil keeps your engine running. It also serves a number of other functions that help to prolong the life of your vehicle.

  • Friction Reduction
  • Heat Reduction
  • Engine Cleaning
  • Weather Tolerance
  • Rust and Corrosion Prevention
  • Improved Performance

How to Read your Tires

A vehicle asks a lot of its tires. By learning how to identify wear and decipher your tire's sidewalls, you'll be better prepared to deal with the issues that arise when rubber meets road.

BRANDS WE CARRY

  • Goodyear
  • Dunlop
  • Kelly
  • Bridgestone®
  • Firestone
  • Michelin®
  • BFGoodrich
  • Uniroyal
  • Continental
  • General
  • Yokohama®
  • Pirelli®
  • Falken
  • Ohtsu
  • Hankook
  • KUMHO
  • Nexen
  • Toyo
  • Nitto

Stop on a Dime

Make sure your brakes are functioning at their best with expert service from Mopar®. Learn how to spot signs of wear and what to do about them as well as how to extend the life of your brakes and what to look for when shopping for new brake pads and rotors.

Benefits of Magneti Marelli Brakes, offered by MoparMagneti Marelli brakes, offered by Mopar®, stand out from the competition. Learn what makes them so effective and what to look for when shopping for brake pads.

  • Ultra-Quiet Braking
  • New Brake Hardware
  • Superior Braking Performance
  • Rigorously Tested
  • Stainless Steel Hardware
  • Lifetime Limited Warranty

How can I extend the life of my brakes? The way you drive will make a significant impact on the life of your brakes. Avoid having to make hard stops by maintaining a safe distance from other vehicles and coasting to a stop when possible. Pay attention to any unusual noises or vibrations when braking and get them checked out—early intervention can avoid costly repairs.

How do I know when my brakes need to be replaced? By the time you notice the most obvious signs of brake wear, such as squealing or grinding noises when you brake, juddering or longer stopping distances, it may be too late for an easy fix. Regularly inspect your brakes, paying attention to the thickness of your brake pads and to any indicator lights on your dashboard. Also, you should make note of the recommended service intervals for your brakes and take your vehicle in for regular maintenance.

What causes my brakes to overheat? The friction from braking results in heat. When you brake aggressively or hold down the brake for a long time (such as when going downhill with a heavy load), it can put a lot of pressure on your braking system and can even “glaze” your brake pads by wearing them down to the point that they have trouble generating enough friction to stop. You can avoid overheating your brakes by driving more cautiously, downshifting instead of pressing the brakes to slow your vehicle and by staying on top of regular maintenance of your brakes.

How to Extend the Life of Your Battery

The average battery will last three to five years, but you can ensure that your battery’s lifespan will be in the higher end of that range with these tips.

  • Clean Your Battery
  • Limit Heat Exposure
  • Avoid Short Trips
  • Clamp Your Batteries
  • Turn Off Extra Features
  • Test Your Battery

How do I choose the right battery for my vehicle?Generally, a battery provided by your vehicle manufacturer or an original equipment manufacturer will be specifically designed for your vehicle, ensuring a seamless replacement. Mopar® stocks batteries for current-model FCA US LLC vehicles, so you can find the right one for your needs.

How do I recharge the battery? If your battery has no charge at all, you can use a battery charger to recharge it. Check the instructions on your charger and make sure that your vehicle and the charger are off before connecting any cables.

How do I know when my battery needs to be replaced? Look for signs that your battery may be nearing the end of its life, like electrical issues, a slow-starting engine or a check engine light on your display. When examining the battery directly, look for corrosion on the terminals, a sulfurous smell that could indicate leakage or a bloated or swollen battery case.

About Ken Ganley Chrysler Dodge Jeep Ram Mentor

Ken Ganley Chrysler Dodge Jeep Ram Mentor is your authorized Chrysler, Jeep, Dodge or Ram dealership service center, offering competitive pricing on all automotive repairs. Our factory-trained technicians can service any make or model vehicle for everything from routine maintenance to major repairs.

Dealer Conveniences

  • Shuttle Service Available
  • Spanish Speaking
  • Free WiFi
  • We Have Early Bird Hours
  • We Offer Mopar Accessories
  • We Offer Mopar Performance Parts
  • Certified Technicians

Call (440) 210-4469 today to schedule your next appointment.

Our technicians at Ken Ganley Chrysler Dodge Jeep Ram Mentor are ready to help you!
Check for Vehicle Recalls

Customer Reviews

  • ★★★★★ Kristen Fox
    Great service awesome vehicle | Read Full Review
    9/7/2025 12:00:00 AM | Google
  • ★★★★★ Kylee Linville
    I had a great experience, the staff was very friendly and happy to help with any questions I had. My sales representative, Todd Roske, was very helpful through the whole process and I felt absolutely no pressure from him to make a decision I was not 100% comfortable with. He worked with me to make my financial goals happen and I coul | Read Full Review
    9/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michael Karas
    Purchased a new Ram 1500 from Ken Ganley?s. The salesperson Dawson did an excellent job, he worked with me to obtain a price that I was comfortable with. I drove from 4 hours away to purchase from Gamley?s because their price beat all my local dealers by a couple thousand. I tend to keep my vehicles for many years however I would not | Read Full Review
    9/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kylee Linville
    Everyone was very friendly and Todd Roske was great! I didn't feel pressured at all and he was very helpful through the whole process. | Read Full Review
    9/6/2025 12:00:00 AM | Google
  • ★★★★★ Evie
    When my pill change was completed, they apologized for spilling oil and said they power washed my engine. I understand that can happen, but the problem is there was oil in my car from the mechanic shoes on my floor mat, that shows a lack of respect for customers cars. | Read Full Review
    9/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ambr Shure
    Excellent and and easy and and friendly and close by Wish I didn?t have to rite a review with 25 works just to get the rest of my opinions sent | Read Full Review
    9/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Victor Bordelon
    Awesome place and people. Well knowledgeable and a pleasure to work with. They took the time to make sure I was happy. I will definitely return. | Read Full Review
    9/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Steve Mowery
    Had an absolutely great experience in a new truck from ganley from the salesman Todd and the finance guys, they made the whole experience way more enjoyable than previous dealerships. I absolutely love the truck and the whole process was way more laid back with no pressure. Highly recommend. | Read Full Review
    9/5/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Bennett
    Fantastic! | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Rita
    The Best Place to buy a vehicle's in Fort Worth Texas | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Mark Hakli
    | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Rusnak
    I took my car in for oil change, tire rotation, all points check, and fluid topped off. Don is the nicest man back in service! He makes sure I’m good while I wait, my wait wasn’t long, Don explained everything that was done, and walked me to my car, which was all set where I had everything, and I was off. Don is the best guy out i | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Matt V
    Great place, go see Todd. He took care of turning in my old lease and getting a new one with 0 hassle. | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★ Kristen Wheeler
    I thought maybe if I left a 1 star review the sales manager or GM we have been trying to reach for days and days will finally call us back. (Service Dept. is doing a good job.) | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★ Brian Rock
    I have taken 2 different cars to this dealership for service and both times they have completely underperformed and their customer service has been bad. I will not go back again. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Sam Zalar
    | Read Full Review
    8/30/2025 12:00:00 AM | Google
  • ★★★★★ Evelia Gonzalez
    I always enjoy the service received from all of the associates from service to sales the y are very personable , service has never let me down | Read Full Review
    8/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ Peter Rowe
    Our salesman, Devon was very professional, courteous and really listened to our preferences. The whole staff was very courteous. We were impressed by the dealerships cleanliness. | Read Full Review
    8/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ Janet Clair
    Eric Thompson did an excellent job of helping me choose a vehicle in my price range. He is knowledgeable and trustworthy. A good representative for the dealership. | Read Full Review
    8/29/2025 12:00:00 AM | Cars.com
  • ★★★★ Todd Farrand
    A nice dealership with a friendly staff and a nice inventory. | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ jaxon lewandoski
    | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ penolopejenn
    Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to work with Abby and Mark when I call up. | Read Full Review
    8/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ Vincent Armenti
    Took me in for oil change with no appointment needed. That is a great thing. Showroom was beautiful and had a nice large waiting area. | Read Full Review
    8/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ penolopejenn
    Service is always fast and reliable. Usually takes a day or two to get in for an oil change and I’ve only seen them a week out at most which is normal for most shops. I will continue to work with Abby and Mark when I call up. | Read Full Review
    8/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dr. Tom
    The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of what cheerful service means. | Read Full Review
    8/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dr. Tom
    The Service Advisor, Marc McEwen, was professional and courteous. He followed the Lifetime Chrysler Warranty to the letter. Abby, in the cashier's office, was a delight and gave a wonderful example of what cheerful service means. | Read Full Review
    8/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dannie Dawes
    That's how every dealership experience should be! Knowledgeable staff and everyone was so nice. The brand new building was awesome. I will definitely be maintaining my car there from now on. | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Rosa Pacheco
    I?m very satisfied with the work Ken Ganley did for my Jeep Gladiator. I?d also like to thank Don, who was very helpful the whole process. | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Luanna Rihaly
    My salesperson Nicki was awesome to deal with. Really tried to meet my needs. The whole team was great! Will definitely recommend to my friends. | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★ Mimi
    Wasn't able to meet my terms. Low balled trade-in value. Wouldn't suggest a dealership. It was a last ditch effort to not be homeless, im working and in need of an bigger SUV, currently in a two door sports car and being homeless the first time in this car wasn't my best experience. But I guess I'll have to deal with homelessness aga | Read Full Review
    8/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Taylor Piersante
    Had a very positive experience with Cade. He was quick to response to all questions/concerns and communicated everything clearly through the process. Came through with a great deal on a Jeep Grand Cherokee that couldn't be beat. | Read Full Review
    8/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ heidigrabs123
    The people there are very helpful and they made me feel very comfortable there. And they was so positive for me to get a car . I wasn't sure I could but they made me feel like I was going to go home with a new car . And I did. I live my new jeep renegade . Thank you Calter ?? | Read Full Review
    8/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dhet1833
    GM Justin, and Salesman, Calder Manley were great! Very patient and helpful even after the sale! | Read Full Review
    8/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ heidigrabs123
    The people there are very helpful and they made me feel very comfortable there. And they was so positive for me to get a car . I wasn't sure I could but they made me feel like I was going to go home with a new car . And I did. I live my new jeep renegade . Thank you Calter ?? | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dhet1833
    GM Justin, and Salesman, Calder Manley were great! Very patient and helpful even after the sale! | Read Full Review
    8/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kathleen Janesh
    Oil change today. Marc was very helpful and courteous. I have been coming here for my oil change, tire rotation, multi-point inspections since I bought my Jeep in 2016. Technicians are efficient and professional. Always a great experience and nice area to sit and wait in the new location. Kudos to Mentor Ken Ganley Service Departmen | Read Full Review
    8/19/2025 12:00:00 AM | Google
  • ★★★★★ John Sency
    Excellent day to Buy a Jeep from Ganley Jeep | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★ J.R. Graham
    Let me start by saying this place started off as a good experience turned out to be a non-communication experience. Let me explain, when in to purchase a 2019 Jeep Wrangler orange in color absolutely love the vehicle. But it did not come without its problems; first I was lied to saying that it was fully inspected after the trade. It | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ klsethman
    Mike Rossi is WONDERFUL. Mike greeted me at the door and made the process of buying my dream car, a Jeep Renegade, a red carpet experience! | Read Full Review
    8/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ klsethman
    Mike Rossi is WONDERFUL. Mike greeted me at the door and made the process of buying my dream car, a Jeep Renegade, a red carpet experience! | Read Full Review
    8/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Big guy
    Great experience. Sales staff, financing, parts dept. all were very helpful. I would recommend Ganley for your auto needs. | Read Full Review
    8/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Big guy
    Great experience. Sales staff, financing, parts dept. all were very helpful. I would recommend Ganley for your auto needs. | Read Full Review
    8/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Greg Suba
    | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ naja johnson
    I recently bought a car from them and Todd(who helped me purchase the car) was an excellent salesman. He went above and beyond to make sure my car was in top shape before he sold it to me. If you ever need an honest opinion on something ask for Todd at Ken Ganley Chrysler Dodge Jeep And Ram Mentor! ?? | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Karolin S Ash
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Mike Vranic
    Quick in and out, very professional and knowledgable staff. Service manager Todd Coolidge was extremely helpful. Service performed was excellent and was performed in a timely manner. Would highly recommend. | Read Full Review
    8/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ rick hansen
    | Read Full Review
    8/11/2025 12:00:00 AM | Google
  • ★★★★★ darcignagey
    Had Found a nail in tire called they got me in that day .Was very happy to take care of the problem | Read Full Review
    8/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ darcignagey
    Had Found a nail in tire called they got me in that day .Was very happy to take care of the problem | Read Full Review
    8/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Deborah Boggs
    Amazing staff! Beautiful dealership! They got above and beyond! My favorite salesmen are Troy and Todd! Ask for them if you're shopping for a new vehicle! The best! | Read Full Review
    8/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Karol Grisard
    2 months and no contact from the dealership. 2 months since the extended warranty was supposed to be cancelled, but it still shows on the loan balance. You need to do better Ken Ganley. I guess it really depends on who you deal with. My experience says I will never buy a used car here again. My son, first time buying on his own gets | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Noble
    | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Gabriel Kehoe
    This review is showing up with my son's name but it is Joselle Kehoe writing it. I wanted to say thank you for addressing and handling all of my concerns about my 2018 Renegade so effectively and so nicely. Todd honored an incorrect quote and gave me every opportunity to make the repairs on my car as inexpensive as possible. The faci | Read Full Review
    8/5/2025 12:00:00 AM | Google
  • ★★★★★ Donald Weiland
    Great service as always! | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Scott Zupancic
    Fast and easy, very knowledgable. Staff was very helpful and worked around my schedule. Would recommend to friends and family to buy from this location | Read Full Review
    8/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lenny Peterson
    Needed service for my Fiat 500 and Ken Danley had moved to a new facility since last visit . Wow great new facility with experienced mechanics and service team. It's great to have a good relationship and trust your chosen maintenance and repair team. I will return to Ken Danley for my next scheduled Fiat and new to us Jeep maintena | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Jane Alvarez
    Great service! Got an oil change and tire rotation! 5 stars for their staff Mark! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ John Fennell
    Great experience working with everyone at Ken Ganley of Mentor! From the second you walk in you could tell they care deeply about the business and their customers. I believe they gave me the best deal they possibly could both in my trade and with money off of the car I was leasing. They were all very professional and I would absolut | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Leah Mitchell
    My husband bought a truck and the entire staff was very friendly and helpful. A smooth, quick process. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Melaragno
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Michael Papaleo
    Nicky was very professional and very nice. Very clean and nice facility | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Kopij
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Edie Green
    | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Craig Deighan
    Anthony was great and the whole process of buying my new jeep was a breeze. The entire staff was great to work with and I was in and out in 2 hours! Thank you for a great experience | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Clara Dinero
    I love Ganley! Always a great experience! My salesman Vince was awesome and love the Campola’s they’re always there to help! Going on my 4th jeep from them!! Thank you so much! | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★ Amille1219
    Large selection but that’s about the only positive I have to say about this dealership. The salesperson was unknowledgeable and said many things that did not make sense. From start to finish everything was extraordinarily slow. We were there every bit of 6 hours and the dealership was not terribly busy. My husband I waited hours to m | Read Full Review
    7/27/2025 12:00:00 AM | DealerRater
  • ★★★★ Amille1219
    Large selection but that’s about the only positive I have to say about this dealership. The salesperson was unknowledgeable and said many things that did not make sense. From start to finish everything was extraordinarily slow. We were there every bit of 6 hours and the dealership was not terribly busy. My husband I waited hours to m | Read Full Review
    7/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kmcollins88
    Very nice dealership! I worked with Angelo and he was a pleasure to work with! | Read Full Review
    7/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kmcollins88
    Very nice dealership! I worked with Angelo and he was a pleasure to work with! | Read Full Review
    7/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Kerin Smith
    Bought a truck from Eric. The whole experience was phenomenal. Would definitely go back to Eric and Justin at Ken Ganley. | Read Full Review
    7/25/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Ashby
    Awesome people great experience, they really know their stuff. I was so happy when I left there. They worked To help me get what I wanted. Very proud and would recommend to anyone! | Read Full Review
    7/25/2025 12:00:00 AM | Cars.com
  • ★★★★★ David Lyles
    Calder was a great help and did a fantastic job! | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Scott Stasienko
    They were absolutely perfect with everything that I had questions about and they took care of me and purchase other vehicle and with ease of trade-in also I absolutely love the truck would definitely go back to purchase in the future. Also shout out to the dealer person I dealt with her name is Nikki she was absolutely awesome | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Sylvia Luck
    Dropped off my Wrangler at 10:30 due to a mechanical issue and it was repaired by 4:00 for pickup! Great service by a caring staff! My 3rd Jeep with Ganley!!! | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Cmactosh
    The dealer was very helpful in talking me through the features of a vehicle that was manufactured by a different company. He also did a lot after the sale that was very appreciated. | Read Full Review
    7/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cmactosh
    The dealer was very helpful in talking me through the features of a vehicle that was manufactured by a different company. He also did a lot after the sale that was very appreciated. | Read Full Review
    7/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jim C
    Vince did a good job helping me get into my next Jeep. A good experience overall. | Read Full Review
    7/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ cottom311
    Incredible experience. I think the young man that helped me was named Cade. He was great. 10 outa 10 great place, great vehicles good experience. I traded in my old car and I accidentally left over 100 dollars in my car and the dealership called me and returned the money. I’m gonna buy ALL my jeeps from this dealership | Read Full Review
    7/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jim C
    Vince did a good job helping me get into my next Jeep. A good experience overall. | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ cottom311
    Incredible experience. I think the young man that helped me was named Cade. He was great. 10 outa 10 great place, great vehicles good experience. I traded in my old car and I accidentally left over 100 dollars in my car and the dealership called me and returned the money. I’m gonna buy ALL my jeeps from this dealership | Read Full Review
    7/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ William
    I was in town from out of state with a RAM truck that was having a small issue with the shifter and backup camera. Don and Jim from the service department were able to squeeze me in the day before we left. We are very grateful for the help we received and the guys that corrected the issues. 1000 times better service than the dealersh | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ John Ray Mcadams
    Quick in and out. On my Appointment. | Read Full Review
    7/21/2025 12:00:00 AM | Google
  • ★★★★★ notnufhuntn
    I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to | Read Full Review
    7/21/2025 12:00:00 AM | DealerRater
  • ★★★★★ notnufhuntn
    I bought a brand new Jeep from them and it has been there for service three times already in less than 2,700 miles, twice for the same issue. Had to wait nearly a week to get it serviced because they had no rental to give me while my car was there. The past two service visits they didn’t have the curtesy to wash my car which used to | Read Full Review
    7/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Nick B
    Great experience this afternoon. Chantler was great! Fastest and easiest dealership I've ever dealt with. Will definitely return for future purchases. | Read Full Review
    7/19/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Debelak
    Went for my first oil change at this new location. Was in and out in less than an hour. Thank you so much Mark! ?? | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Breanna McKinney
    Kevin Pastor in the service department is fantastic! 100/10 cannot recommend enough! Thanks for all your hard work keeping these cars running! | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Candace Cottom
    Cade was awesome great selection of jeeps great service 10 outa 10 awesome dealership and good experience! | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ CHEFBEN1377
    The staff at Ken Ganley Chrysler, Jeep, Dodge and Ram were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the ins and outs of the Rams I had been looking at. He worked hard to find the truck that was going to fit the work load I needed. Bob K | Read Full Review
    7/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ CHEFBEN1377
    The staff at Ken Ganley Chrysler, Jeep, Dodge and Ram were extremely friendly and very helpful. I was very lucky to have such a knowledgeable staff. Calder Manley was great to work with and knew all the ins and outs of the Rams I had been looking at. He worked hard to find the truck that was going to fit the work load I needed. Bob K | Read Full Review
    7/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kgwmentor126
    As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress | Read Full Review
    7/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kgwmentor126
    As always right on time. Waiting area clean Everyone helpful and plesant Kept informed of work in progress | Read Full Review
    7/15/2025 12:00:00 AM | DealerRater
  • ★★★★ Matt
    Website is horrible. Try to look at inventory and pop-ups always come up to get e price and chat. Major red flag. | Read Full Review
    7/15/2025 12:00:00 AM | Google
  • ★★★★★ emmaryyy123
    Calder was great, probably one of the best dealership experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative with any questions I had, what to expect, what he could get me in and the pricing I was looking for. He followed up the next day to see | Read Full Review
    7/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ emmaryyy123
    Calder was great, probably one of the best dealership experiences I’ve had in a really long time. He knew everything about the vehicle and the other vehicles that I looked at. He was very informative with any questions I had, what to expect, what he could get me in and the pricing I was looking for. He followed up the next day to see | Read Full Review
    7/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer D
    Great experience! Todd was very professional and responsive. Very considerate of our time in working the deal and finalizing financing. Would highly recommend to anyone looking for a new Jeep! | Read Full Review
    7/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kristin Taormina
    This is now my second purchase at Ganley of mentor and again had great service and ended up leaving with the car I wanted!! Todd was my salesman and was super attentive and patient throughout the process. | Read Full Review
    7/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer D.
    Very pleasant experience! Todd was very professional and responsive. Great experience overall; would highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer D.
    Very pleasant experience! Todd was very professional and responsive. Great experience overall; would highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Magee
    Mike Rossi helped us buy a used Honda Pilot- the process was quick and completely painless. Much better experience than we had at the last dealership we went to. Highly recommend! | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Kylie Frye
    Working with Alexander was great! It was my first time buying a car and he was very thorough while explaining the entire process to me and made sure to answer any questions I had! | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Rich Gaeta
    Mark was awesome. All requested repairs to my Dodfe Promaster were completed in a timely fashion. Mark kept me updated throughout the time my vehicle was at Ganley. Mark contacted me when they discovered an additional issue. Very pleased. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ ac3302
    Very polite and not pushy. They took their time to explain everything! Very helpful even the next day when I had questions | Read Full Review
    7/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ L.Rustic
    While the day was full of interesting challenges - our salesman, Mike Rossi, persevered and make the buying experience a pleasant and positive one. I would highly recommend Mike to anyone looking to purchase a Chrysler, Dodge, Jeep or Ram from Ganley CJDR Mentor. | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ william m webster
    Purchased a 20 silverado from ganley withe a 3mo service contract. Once the parts came they got me in first thing in the morning and finished the job in a timely manner | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Justin Nockengust
    Mike was great in helping us make sure the car we wanted had all the necessary features, we got a fair value for our Trade-In, and we got the best price the dealership could offer. This is our 4th car we?ve purchase from Ganley Jeep, and have enjoyed all our experiences and vehicles. Mike was well informed on the car and buying proce | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ ac3302
    Very polite and not pushy. They took their time to explain everything! Very helpful even the next day when I had questions | Read Full Review
    7/10/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lori Kosakowski
    I thought Ken Ganley was a different car dealership. Nope! Once the sale is compete, you are done. Plates, memorandum title, not their problem. Even if the 45 day tag is expired. Find your own way to get there and pick it up! Yup! Your problem. | Read Full Review
    7/10/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Shaw
    It was a very nice and easy experience. Eric was nice and took his time with us. He was ready and knowledgeable to help us and made everything go very smoothly. | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Sabrina Dill
    I could not be more pleased with the service I received from the Ganley Mentor staff! Landon spent months working to meet my needs. I appreciate all of the work that was put in to help me. Amazing service from not only sales, but finance had me out the door quickly too. | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jamie Owen
    The staff is very helpful and welcoming. They will help work with you to get you in the car you want. After you purchase your vehicle they will also help you set up key features and check in on you to see if you have any further questions as well. | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mike Pierce
    Justin and Todd were amazing to work with. From the time I walked in the door, I knew I was in the right hands. Thanks for the great experience! | Read Full Review
    7/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dave Huelsman
    Staff was very helpful and friendly with my truck purchase. They answered any questions I had and were definitely not dragging their feet with the buying process. At no point was I pressured into anything. Thank you, Nicky! | Read Full Review
    7/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ 6potter
    Prompt service. Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! | Read Full Review
    7/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Tiera P
    Huge shout out to the service department and to the service manager Todd Coolidge!!!!! I had a horrible experience with the service team at the Willoughby location regarding my brand new jeep but Todd and his team stepped in to assist when he didn’t have to! I truly appreciate the amazing service they provided and look forward to wor | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ Duane Smith
    Great team. Great service! | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ 6potter
    Prompt service. Professional interaction. Honest pricing. Flexible schedules. Clean everything. Everyone kind and generous. Excellent! | Read Full Review
    7/8/2025 12:00:00 AM | DealerRater
  • ★★★★ C V
    While I understand that every business can have off days, my recent experience with the service department was disappointing and reflects a need for significant improvement. I had hoped that the department’s relocation would bring positive changes, but unfortunately, that has not been the case. On two separate occasions in the past, | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★ Daniel Aultman
    Absolute Joke! 70k for a brand new Dodge truck. Went in for my first oil change and left with a check engine light on. came back to find that the Ken Ganley mechanic busted a bolt off my engine cover and instead of addressing it (which by the way the other Ken Ganley mechanics said there was no way it was not not known they broke th | Read Full Review
    7/8/2025 12:00:00 AM | Google
  • ★★★★★ silvraro
    Always a great job, great service and phenomenal staff who take care of everything you need. | Read Full Review
    7/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ Carole Kalman
    Excellent professional staff made the entire process streamlined. Everyone from the salesperson, finance & GM were top super. Can not say enough how refreshing it was to encounter a dealership of professionals. Not like others I had gone to. Won't go anywhere else & will share this experience with family & friends. | Read Full Review
    7/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ silvraro
    Always a great job, great service and phenomenal staff who take care of everything you need. | Read Full Review
    7/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ obiwan2292
    did not find the vehicle I was looking for, but I am rather particular. I was so impressed with the treatment I received from the staff. Very cordial and welcoming! Especially nice treatment from Aubrey and Devon. I will be looking for my next vehicle at Ganley of Mentor. | Read Full Review
    7/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ James Chernis
    The service department goes above and beyond. Went in for oil change. They had me in and out in under an hour. Even washed my truck. | Read Full Review
    7/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lucien Tolbert
    My wife and I went to the Ken Ganley Chrysler dealership unplanned. We were in Mentor for another appointment and decided to stop by and check out the inventory as we were searching for a used vehicle for our daughter. We worked with Chantler and purchased a vehicle that met our needs and expectations. Since the purchase (about a mon | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Carrie D
    Always an easy process and overall great experience. This is my 4th Jeep that I have leased from here and will keep going back. Be sure to see Todd Roske when you go. | Read Full Review
    7/3/2025 12:00:00 AM | Google
  • ★★★★★ Beckinoggy
    Awesome Todd was awesome on taking care of things. Thank you so much for great service | Read Full Review
    7/1/2025 12:00:00 AM | Cars.com
  • ★★★★ Beckinoggy
    I’m very disappointed I’ve only put 3000 miles on this car. I’ve already had a monitor new monitor put in because it’s distorted and you’re saying I don’t my warranty. I don’t have it on the radio and you won’t fix it unless I pay $500 dollars and I’m in my Payment I paying for an extended warranty on my car payment so I’m very disap | Read Full Review
    7/1/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Greenwood
    I had a great experience working with Alexander. he was very professional and knowledgeable | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Mary Newcomb
    | Read Full Review
    6/30/2025 12:00:00 AM | Google
  • ★★★★★ Lenny Rustic
    | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Kim Haid
    Don in service has always been my go-to person. When Don was in sales, he went above and beyond to get me a vehicle. I have purchased three cars from him, and now that he is in service, I go to him. He has always been very kind. Thank you, Don, for always being kind and helpful. | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ jay goudy
    | Read Full Review
    6/29/2025 12:00:00 AM | Google
  • ★★★★★ Ang5kids
    Everyone at this dealership is always so friendly. And they really try to do their best to help you with whatever you need. | Read Full Review
    6/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ang5kids
    Everyone at this dealership is always so friendly. And they really try to do their best to help you with whatever you need. | Read Full Review
    6/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ That’s Optional
    Everyone on the Staff Was Very Friendly and Helpful Our Salesman Anthony Tripi Was Fantastic in Listening to our Needs | Read Full Review
    6/25/2025 12:00:00 AM | Google
  • ★★★★★ Bob Watterson
    | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Gina Crocker
    We have never had an easier experience with buying a vehicle. Nicky was great. She kept in touch with us, looking for exactly what we wanted, the easiest paperwork, the fastest financing, and out the door. Usually it's a several hours long process, but it wasnt. I highly recommend them and will definitely work with them again. | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Patty Leovic
    Excellent service from Todd and Justin! | Read Full Review
    6/23/2025 12:00:00 AM | Google
  • ★★★★★ Elio Hrboka
    Purchased my last three cars from Ken Ganley always a great experience. I highly recommend checking checking them out. Todd Roske is always knowledgeable and friendly best sales rep I’ve ever worked with | Read Full Review
    6/21/2025 12:00:00 AM | Google
  • ★★★★★ Sydney Mullen
    Nick Hall was very informative and helpful! Highly recommend him if you’re looking for a new vehicle! | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Josh
    The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. | Read Full Review
    6/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ ashtynv25
    I had a wonderful time at Ken Ganley while shopping for a new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the perfect vehicle. I couldn't have asked for a better experience. He introduced me to his finance manager Nick who was incredibly ap | Read Full Review
    6/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Josh
    The service department staff is fantastic! Don took good care of my needs quickly and very professionally. They even run your car through the car wash. | Read Full Review
    6/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ ashtynv25
    I had a wonderful time at Ken Ganley while shopping for a new car. My experience with the salesperson, Steve, was fantastic. He was incredibly friendly and really went above and beyond to help me find the perfect vehicle. I couldn't have asked for a better experience. He introduced me to his finance manager Nick who was incredibly ap | Read Full Review
    6/20/2025 12:00:00 AM | Cars.com
  • ★★★★ Brian Elko
    Yes I spoke with a Internet lady about a trade on my jeep wrangler for a new one asked her I'd like a lease on wrangler. She never got back too me.not very nice?????? | Read Full Review
    6/20/2025 12:00:00 AM | Google
  • ★★★★★ Susan Callahan
    4th time at dealership. Work done, communication lacks. Had my vehicle for 4 days and never heard of any updates from them until I called. | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ chris newcomb
    I purchased a used Toyota 4 Runner from Nikki recently. She was excellent, not pushy but very knowledgeable and courteous. Nikki along with Jeff the finance officer stayed late and made the experience easy and stress free. I would recommend both Nikki and Jeff to anyone interested in buying and financing a car. | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Scott Marjak
    Todd Roske helped me get into the perfect vehicle and cut my car payment in half! Super excited with the new vehicle! | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Mattg1989
    Got me into my dream truck. Couldn't be happier with the experience. Was a great buying experience | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chrisnhannah0923
    Calder made our buying a car experience the best ever. He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be coming back for any and all future purchases and will tell all our friends and family. It was a great experience and it was Calder who | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nuke3665
    I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the finance officer, we walked out with the car. She has followed up asking how we like the car and that if we need anything to let her k | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Scott M
    Todd Roske made the car buying process super easy once I stepped into the dealership. Found exactly what I wanted for the perfect price. | Read Full Review
    6/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nuke3665
    I recently purchased a used Toyota 4 Runner from Nikki and she was excellent. Not pushy, extremely friendly and courteous to me and my son. She stayed late on a week night and with the help of Jeff the finance officer, we walked out with the car. She has followed up asking how we like the car and that if we need anything to let her k | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mattg1989
    Got me into my dream truck. Couldn't be happier with the experience. Was a great buying experience | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Scott M
    Todd Roske made the car buying process super easy once I stepped into the dealership. Found exactly what I wanted for the perfect price. | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Chrisnhannah0923
    Calder made our buying a car experience the best ever. He treated us like family not just another potential buyer. He was very acknowledgeable and answered every question we had. We will definitely be coming back for any and all future purchases and will tell all our friends and family. It was a great experience and it was Calder who | Read Full Review
    6/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Harold Norsic
    Salesman listened to what I wanted and found me the perfect vehicle for my needs at a great price | Read Full Review
    6/14/2025 12:00:00 AM | Google
  • ★★★★★ Longoran
    Came in for an oil change and left with a new truck at a lower price! | Read Full Review
    6/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ Longoran
    Came in for an oil change and left with a new truck at a lower price! | Read Full Review
    6/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ shanerome28
    Thank you Dawson & Al the Finance Manager for getting me into a Brand New Jeep Wrangler. I love it so much. | Read Full Review
    6/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ shanerome28
    Thank you Dawson & Al the Finance Manager for getting me into a Brand New Jeep Wrangler. I love it so much. | Read Full Review
    6/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ Samantha Ventura
    Stephen was helpful and kind, but not over-the-top and pushy like many other car salesmen can be. The entire process was smooth and enjoyable. I love my new car! | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Mark McNeill
    Friendly service staff and quality service. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ aubrey sakacs
    Alex was great! Easy to talk to and work with. Made the whole process quick and simple. I highly recommend him if you’re looking for a car! | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ renee weakley
    Great customer service, listened well to our needs and was friendly and helpful through everything. Highly recommend Anthony Tripi when making a purchase. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Judy Smith
    Service was great - from Sales to Service to Parts - the whole experience was professional and seamless. I highly recommend this dealership. | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Chase Friebertshauser
    Got my vehicle serviced here and I'm very satisfied with my experience. Great people and great prices | Read Full Review
    6/12/2025 12:00:00 AM | Google
  • ★★★★★ Tj Smith
    Sales was awesome, worked with Eric very professional. | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★ Joe B
    Be careful of this dealer. Their multi point inspections are a joke, found more than 1 things wrong within the first week that should have been caught. Also, be careful of their finance department, once you leave with your vehicle, they don't care about you anymore and if you call..... well, you won't get anywhere, just voicemails. | Read Full Review
    6/11/2025 12:00:00 AM | Google
  • ★★★★★ Dan Gilchrist
    Great job to the service team diagnosing issues with the compass! Again awesome! | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ SLesco818
    I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil change.The service tech noted it at the time of my arrival. When I settled up w/ the service tech, he noted that nothing was noted from the servi | Read Full Review
    6/10/2025 12:00:00 AM | DealerRater
  • ★★★★★ SLesco818
    I have leased 2 trucks from this dealership. I follow the routine maintenance program.I had my maintenance done on my truck today ,and noted my 1 tire has been leaking air since my last oil change.The service tech noted it at the time of my arrival. When I settled up w/ the service tech, he noted that nothing was noted from the servi | Read Full Review
    6/10/2025 12:00:00 AM | Cars.com
  • ★★★★ Mandy Valletto
    If I could give a half a star, I would. I came in for service. They were nice but the attempt to charge for lack of service was disappointing. I specifically asked that i not be charged until I was given an estimate of repair. They gave me an estimate as I requested , but I declined it. They can’t see the leak in my a/c unit, but fo | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Steven Setele
    I’ve bought multiple vehicles from Todd and the experience is nothing short of perfect! Calder was a great help as well through the process and overall Ganley has always taken care of me | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Candy Tunstall
    My experience here was excellent!!! Awesome | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Kidd
    If you're in the market for a new/used car this is the place to go! Make sure to ask for Calder, top notch service and very knowledgeable about all things dodge/jeep. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Burkardt
    Absolutely awesome sales staff! My second vehicle purchased from them and I will be going back when we need another vehicle! | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Mac
    Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. | Read Full Review
    6/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ terrytunstall48
    Me and my wife love the be the salesman took care of us and got us the jeep Cherokee | Read Full Review
    6/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mac
    Friendly environment with polite sales people with straightforward manner for customer. Understanding needs is important in sales. | Read Full Review
    6/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ terrytunstall48
    Me and my wife love the be the salesman took care of us and got us the jeep Cherokee | Read Full Review
    6/5/2025 12:00:00 AM | Cars.com
  • ★★★★★ Karol Grisard
    I guess it really depends on who you deal with. My experience says I will never buy a used car here again. My son, first time buying on his own gets talked into an $8500 service plan when he was told it would only be $20 a month for 4 years. Cancels it, but will not get a reduced payment; just a shorter term. They have it in for reca | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★ Unknown User
    6k under book value for trade in. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Shipley
    I’ve gotten 3 cars in a row through Ganley and it’s always a great experience. Todd Roske is always very knowledgeable, able to answer my questions and does whatever he can to put you in the best position financially. Love JEEP ?? | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Sean Kidd
    Calder is super professional and very personable! Wouldn't recommend anyone else but him!!! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Marn
    Calder is the man! Great guy who has tons of knowledge on cars and can get you the one that you want that you will love forever! I highly recommend asking for Calder for all new business and future business! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Meadow Feeney
    Everyone here is so nice and helpful! Also this new location is beautiful! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Cameron Brown
    Always a pleasure with Calder! He is super knowledgeable when it comes to the car you’re interested in as well as personable. Do not hesitate to shop with Calder Manley! He will get you right! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Carly Conforte
    Dawson Schafer is by far the best salesman I’ve worked with throught my entire car journey. He was super helpful and kind during my purchase and I am happy to have got to work with him! | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ [email protected]
    This dealership is very clean with a very friendly and knowledgeable staff from the reception desk to the management. I’ll be back again. | Read Full Review
    6/4/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    This dealership is very clean with a very friendly and knowledgeable staff from the reception desk to the management. I’ll be back again. | Read Full Review
    6/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ Chradisky913
    From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and professional. I easily scheduled my service online, drove right into the service bay and within 40 minutes I was out the door. And | Read Full Review
    6/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jerrod.robertson
    The Buying Experience was easy and they made me feel like family. They are not there to make a quick deal and push you out the door. They are there to make you feel like family and to receive long term business. Thank you so much to Bob and Calder for putting me in my dream car! | Read Full Review
    6/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jerrod.robertson
    The Buying Experience was easy and they made me feel like family. They are not there to make a quick deal and push you out the door. They are there to make you feel like family and to receive long term business. Thank you so much to Bob and Calder for putting me in my dream car! | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Chradisky913
    From the time I started looking for a replacement for my Jeep limited, to my first service for oil change and tire rotation, Ganley CDJR in Mentor has been awesome.. Everyone is very friendly, helpful and professional. I easily scheduled my service online, drove right into the service bay and within 40 minutes I was out the door. And | Read Full Review
    6/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Charles Halley
    Great service, friendly people. Haven't really had a dad time with service or buying a jeep there. We have bought 2 jeeps and 2 trucks from this Dealership and always great service | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Randy Sevel
    Staff was friendly and helpful. Waited approximately 45 minutes for an oil change and multipoint inspection. I felt that was reasonable. | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jerrod Rob
    I went to this dealership and was extremely satisfied. They helped me through the process of buying my dream car. I’m extremely happy with my Dodge Charger Scatpack. Thank you so much Bob and Calder! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Ria Rose
    Very beautiful facility. Service department goes above and beyond. Highly recommend! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Jen Cleek
    Both service and sales are great! | Read Full Review
    6/3/2025 12:00:00 AM | Google
  • ★★★★★ Greg Nolan
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Sandy Bordonaro
    This is my second time working with Todd, and I had an excellent experience once again! He was professional, friendly, and patient throughout the entire process. He took the time to understand exactly what I was looking for and helped me find the perfect truck, without any pressure. The buying process was smooth and straightforward, | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kab Duncan
    Well, it all started out good, very promising, then the bottom fell out. Drove away after 3 hours with nothing but a possible call on Monday. Maybe you should run finance before telling people figures, down payment, etc. Then hopes wouldn't get busted. Most people can tell you what your going to find out when you run credit checks. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★ j.citriglia
    Everything went well except they didn't give me a .military discount like most others | Read Full Review
    6/1/2025 12:00:00 AM | DealerRater
  • ★★★★ j.citriglia
    Everything went well except they didn't give me a .military discount like most others | Read Full Review
    6/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ redn3ck44306
    Called in about a single vehicle an shoed up 2 hours away an Calder who we talked to helped us though it | Read Full Review
    5/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ redn3ck44306
    Called in about a single vehicle an shoed up 2 hours away an Calder who we talked to helped us though it | Read Full Review
    5/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nick
    Eric Thompson was our salesman! Got us into a brand new 25’ jeep compass! We love the car. This was our second vehicle eric helped us out with. Very kind, knowledgeable and helpful. Thanks Eric! | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Jacob Schultz
    I had a great experience working with Calder on both a vehicle for myself and my business. Calder is super passionate about cars and trucks and it was refreshing to work with a salesman that doesn’t act like a salesman, but someone who just loves vehicles. He’ll have my business now and in the future | Read Full Review
    5/31/2025 12:00:00 AM | Google
  • ★★★★★ Nick Z
    Calder took great care of family. Wouldn’t want my family working with anyone else. | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Keirra Ryan
    Five stars for Nicole! She got me in exactly what I wanted at a safe price for me. This place is so cool and well designed. Thankful for Nicole for being so good to me, my daughter and my mom! ?? | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Hunsucker
    Calder at Ken Ganley was a huge help in moving forward with the purchase of my first Jeep. I was a little skeptical due to knowing how the older models were a maintenance nightmare and costs were expensive. But after talking with someone who owned a Jeep the reassurance was greatly appreciated. I cannot thank Calder enough and if any | Read Full Review
    5/30/2025 12:00:00 AM | Google
  • ★★★★★ Nick Abazia
    Couldn't be happier with my salesman Calder Manley and the assistant service manager Justin Cleek for going above and behind when it came to customer service and support! If anyone is in need of anything I wouldn't hesitate to call either one of them! There responses are prompt and always super helpful! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Kristin Grice
    Calder has the best customer service. Answered all our questions & our concerns we had. Would definitely recommend if looking to purchase a vehicle ask for Calder! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Josue Avila
    Such a great experience! Calder is the man he answered all my questions and was such a great help. Will recommend to everyone | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Julaine Manley
    We have bought multiple cars through the years at Ken Ganley and they are the best. Calder was great and provided a great experience and got us what we needed! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Jill Fialko
    Great experience with all staff. Very knowledgeable and friendly! | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ m.jammer9
    Calder Manley knocked it out of the park. He found exactly what I was looking for, matched my timeline and went above and beyond to make sure I was taken care of. Ken ganley has some beautiful vehicles and their service team was prompt and friendly. | Read Full Review
    5/29/2025 12:00:00 AM | DealerRater
  • ★★★★★ m.jammer9
    Calder Manley knocked it out of the park. He found exactly what I was looking for, matched my timeline and went above and beyond to make sure I was taken care of. Ken ganley has some beautiful vehicles and their service team was prompt and friendly. | Read Full Review
    5/29/2025 12:00:00 AM | Cars.com
  • ★★★★★ Abeers1981
    Love dealing with Alexander Swanson! Great guy and very helpful. And knowledgeable. Already referred him to a friend | Read Full Review
    5/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Abeers1981
    Love dealing with Alexander Swanson! Great guy and very helpful. And knowledgeable. Already referred him to a friend | Read Full Review
    5/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Jay Withrow
    Great experience buying my car. Knowledgeable and friendly staff. Excellent service. | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★ Ryan Clare
    1 star review for a reason. I called this dealership on a Thursday to verify they had a used vehicle in stock, I was told it was still available and they took my number telling me they would call if it sold. Called again Friday to verify it was still there just to be sure, I was told it is still there. On Saturday I headed to the dea | Read Full Review
    5/24/2025 12:00:00 AM | Google
  • ★★★★★ ken elias
    Great experience and they said 1 hour and it was for my recall service | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Shawn Simmons
    Between Justin Taylor, Alexander Swanson and Jeff Williams, I could not be happier with my experience. They care about the customer first and the sale second. I will continue to buy vehicles from them as long as they are there! Personal and business! | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ barry.valentine.bassist
    Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! | Read Full Review
    5/22/2025 12:00:00 AM | DealerRater
  • ★★★★★ barry.valentine.bassist
    Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! | Read Full Review
    5/22/2025 12:00:00 AM | Cars.com
  • ★★★★★ Barry Valentine
    Purchasing a car from Ken Ganley CDJR in Mentor was a breeze in their beautiful auto campus! Bravo! | Read Full Review
    5/22/2025 12:00:00 AM | Cars.com
  • ★★★★ IGMKGP
    Easy enough to drop off my truck for service, but when picking up. The lube tech spilled oil when completely the oil change because its all over the engine cover and smells like burnt oil now. Letting it sit over night to see if its leaking oil. | Read Full Review
    5/20/2025 12:00:00 AM | Cars.com
  • ★★★★ IGMKGP
    Easy enough to drop off my truck for service, but when picking up. The lube tech spilled oil when completely the oil change because its all over the engine cover and smells like burnt oil now. Letting it sit over night to see if its leaking oil. | Read Full Review
    5/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sejohn1950
    Our sales person has always worked it out for us. Go see! Yes yes yea | Read Full Review
    5/19/2025 12:00:00 AM | DealerRater
  • ★★★★★ Amanda Richmond
    These guys are the absolute best! They worked with me to get my dream jeep that I’ve always wanted at an amazing price! Their customer service is above and beyond any dealership that I’ve dealt with. I will be back for any future purchases, along with any family members in the market for a new ride. Special shout out to Mike! Couldn’ | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Sejohn1950
    Our sales person has always worked it out for us. Go see! Yes yes yea | Read Full Review
    5/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Roger Westbrook
    As always very pleased with dealership and service advisor Marc. Kept well informed and in and out in timely manner. Waiting area very clean. And car returned clean and all settings same as when brought in. | Read Full Review
    5/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mark Brumagin
    If you are in the market for a car I would highly recommend going to this dealership. The staff is very friendly and helped me get into the exact car I wanted without any stress. Thomas K was very helpful and went above and beyond to make my experience at Ganley perfect while buying my Jeep. | Read Full Review
    5/17/2025 12:00:00 AM | Google
  • ★★★★★ Thomas happy
    They are very attentive. Worked with me every step of the way | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Sam smith
    Nick hall is the best. Got the best deal on a great car. I'd highly recommend going to him for a new car !!!! Thanks again !!!!! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Paul Cook
    Thank you to the great staff at Ken Ganley Ram in Mentor, especially to Dawson for help me with my 2025 Ram 1500! | Read Full Review
    5/15/2025 12:00:00 AM | Google
  • ★★★★★ dlhunter4
    the sales personal was very good at his job. If anyone asked for my opinion I would send them to Chunky. | Read Full Review
    5/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ dlhunter4
    the sales personal was very good at his job. If anyone asked for my opinion I would send them to Chunky. | Read Full Review
    5/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Aaron Meade
    | Read Full Review
    5/14/2025 12:00:00 AM | Google
  • ★★★★★ Layne Starkey
    Michael Rossi is the best! Thanks for all your help finding my new car! | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Snyder
    It's always a pleasure working with the staff at Ken Ganley CDJR in mentor they always take care of me and go above and beyond. | Read Full Review
    5/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dan Diesel
    Initially worked with AL in finance- we traded in and then leased 2 new vehicles at Mentor Jeep-AL made us wait all day & gave us very little info to go by after making such large purchases- leading to having to call multiple times afterwards for further info to wrap up business, he was difficult to get ahold of and over the phone es | Read Full Review
    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Frost
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ No name
    Great dealership and the staff was excellent to work with. Will definitely return in the future. | Read Full Review
    5/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ No name
    Great dealership and the staff was excellent to work with. Will definitely return in the future. | Read Full Review
    5/5/2025 12:00:00 AM | Cars.com
  • ★★★★ Bb
    Welcoming and Very kind to us and was helpful and fought for what we wanted done. | Read Full Review
    5/5/2025 12:00:00 AM | Cars.com
  • ★★★★ Bb
    Welcoming and Very kind to us and was helpful and fought for what we wanted done. | Read Full Review
    5/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Timothy Bockhoff
    Dealership went out of there way to find a truck that met all my requirements. They even went out of there way to buy me one from another dealership to make the buying experience good. | Read Full Review
    5/4/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daianailys
    Love love love the experience Al gave me !! Definitely recommend working with him, great person as well! Will definitely come back to him next time! | Read Full Review
    5/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Paul
    The service people are friendly and very knowledgeable about mechanical problems with the The cars they fix and service. | Read Full Review
    5/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daianailys
    Love love love the experience Al gave me !! Definitely recommend working with him, great person as well! Will definitely come back to him next time! | Read Full Review
    5/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Paul
    The service people are friendly and very knowledgeable about mechanical problems with the The cars they fix and service. | Read Full Review
    5/3/2025 12:00:00 AM | DealerRater
  • ★★★★ GREGG BOYLES
    | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★ Johnny
    Very bad experience. I bought a car a few weeks ago ago in this place and ended being an horrible purchase, the car is un-usable , very important components of the engine are damaged , Be aware of this people don’t let them fool you with their shine building and fake smiles and nice clothes , The did with me , I never thought such a | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★ Victoria Malloy
    Me and My fiance bought a car 2 months ago over there , the car is a deplorable, very bad condition , very important issues , the sale was is pretty much a scam since the car engine is almost at the edge of braking down , sold by a man named Devon I never thought this place could do something like this . They said they will call us | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Carole Kalman
    Nikki was outstanding & very knowledgeable. Excellent salesperson with a dynamic personality. Justin pulled everything together efficiently. The entire transaction was smooth. I will be sending family & friends to this dealership as they are way above Excellent & totally Professional. | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Brian Turner
    Great purchase experience. Nick Hall was a pleasure to work with and took care of our needs. Dealership had a great selection of vehicles to choose from and worked with us to get a deal done. | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Candace Buford
    I came in to pay cash for my car and was shown the level of respect as if I was asking for discounts and deals. Dealt with Dino, he was text very unprofessionally, would call my cell phone from across the showroom floor instead of walking over. Told me I was his most difficult customer in 2 years because after finalizing payment the | Read Full Review
    4/27/2025 12:00:00 AM | Cars.com
  • ★★★★ John Mcfadden
    Bought a 2021 chrysler pacifica with theatre package. Not two weeks after having the vehicle, the uconnect stopped working for controls over the back seat dvd players. Took it in, 4 hours later issue was unresolved and now our phones won't hook up to it so it was worse than before we brought it in. They had us bring it back and gave | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Brigitte McGuirk
    Todd Roske was super helpful and made buying a car very easy! Usually buying a car takes all day but I was in and out in under 3 hours. It would have been fast but Todd made sure the car I bought was detailed very thoroughly, which I really appreciate. | Read Full Review
    4/26/2025 12:00:00 AM | Google
  • ★★★★★ [email protected]
    Very polite and helpful! My truck got its oil change and recall upgrade and got a car wash as well. I appreciated the updates on where they were in the process. All in all, a very nice experience! Thank you. | Read Full Review
    4/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Very polite and helpful! My truck got its oil change and recall upgrade and got a car wash as well. I appreciated the updates on where they were in the process. All in all, a very nice experience! Thank you. | Read Full Review
    4/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Robert Fletcher
    Let me down. Criticized me for not taking out extra ( at a cost ). Maintenance insurance That’s why for the first time in my life I bought non American 10 years warranty | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Matthew
    Super impressed with the service department! Thank you KG | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ William Mainland
    The people at this dealership are next level Friendly and knowledgeable. I will bring my service work here. Fixed it correctly the first time. Very happy | Read Full Review
    4/20/2025 12:00:00 AM | Cars.com
  • ★★★★ Matthew Mccollister
    If you want a headache from car buying, this is your place. Went to get a lease on a truck, met with salesman Felix, off the bat his mind was everywhere from the start, finalized everything with a truck, picked it up when they were closing so didn’t want to hold them up, noticed damage on the brand new truck when I got home, told the | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Brittany Blystone
    Ken Ganley always finds a way to take care of their customers. My sales rep, Calder, went through every route, gave me every option, and was 100% transparent throughout the whole process of getting me out of my lease and into a new vehicle. He was not pushy and at the end of the day, is there for you even when he isn’t at the dealers | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Willett
    | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Tracy Jurek
    Alexander did a great job helping me purchase my new Hornet. It was quick and easy. Thank you Alexander! | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Rich Sheaffer
    They did a wonderful job | Read Full Review
    4/18/2025 12:00:00 AM | Google
  • ★★★★★ Sking2011
    I saw a used vehicle online, went in without an appointment, and was immediately helped by a great staff. I was asked multiple times if I needed any beverages while I waited. Everything went very smoothly and I’m very happy. Would recommend! | Read Full Review
    4/17/2025 12:00:00 AM | DealerRater
  • ★★★★★ Sking2011
    I saw a used vehicle online, went in without an appointment, and was immediately helped by a great staff. I was asked multiple times if I needed any beverages while I waited. Everything went very smoothly and I’m very happy. Would recommend! | Read Full Review
    4/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ CyndiL
    Great experience with Cade. Very honest, no pressure, smooth process, highly recommend. Love the new Jeep! | Read Full Review
    4/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ CyndiL
    Great experience with Cade. Very honest, no pressure, smooth process, highly recommend. Love the new Jeep! | Read Full Review
    4/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Trophy Outdoors
    Very helpful, doing what they can for the customer. I'll never go to Junction again. Ganley is the only place I tell my friends to go | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Ker3
    Everyone was friendly and helpful. Calder did an amazing job taking care of us! He’s very friendly, polite and helpful. Calder answered all of our questions and went over everything with us. We will definitely recommend both the dealership and Calder to our friends and family. | Read Full Review
    4/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Ker3
    Everyone was friendly and helpful. Calder did an amazing job taking care of us! He’s very friendly, polite and helpful. Calder answered all of our questions and went over everything with us. We will definitely recommend both the dealership and Calder to our friends and family. | Read Full Review
    4/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ Andrew Paquelet
    Devon was great. Everyone was awesome. Accurate information no pressure, no xx. Understanding of mild negotiation and open about the processes of how they operate. | Read Full Review
    4/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Danielle Fultz
    Great experience this morning. Dawson was great! Fastest and easiest dealership I've ever dealt with. Will definitely return for future purchases. | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ Cyndi Baird
    | Read Full Review
    4/13/2025 12:00:00 AM | Google
  • ★★★★★ dani.fultz1983
    Extremely great service. This was the fastest we have ever been in and out of a dealership. | Read Full Review
    4/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ dani.fultz1983
    Extremely great service. This was the fastest we have ever been in and out of a dealership. | Read Full Review
    4/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ bjalicandro
    Great experience and what a phenomenal facility. I would recommend Ken Ganley to anyone looking for a wide variety of Jeep vehicles. | Read Full Review
    4/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ bjalicandro
    Great experience and what a phenomenal facility. I would recommend Ken Ganley to anyone looking for a wide variety of Jeep vehicles. | Read Full Review
    4/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ nickabazia
    Calder did an amazing job getting me out of my lease and into a grand cherokee overland! Couldn't be more happy with the entire process! A true class act! | Read Full Review
    4/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ nickabazia
    Calder did an amazing job getting me out of my lease and into a grand cherokee overland! Couldn't be more happy with the entire process! A true class act! | Read Full Review
    4/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ jepoklar
    I had a great experience with my product specialist Todd Roske,very knowledgeable and I felt comfortable the entire time with him.I would recommend him to anyone without a worry !! | Read Full Review
    4/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ jepoklar
    I had a great experience with my product specialist Todd Roske,very knowledgeable and I felt comfortable the entire time with him.I would recommend him to anyone without a worry !! | Read Full Review
    4/7/2025 12:00:00 AM | DealerRater
  • ★★★★ Ale Jo
    This is not a review , I will just narrate my experience with this place . At the beginning of the year I was looking to buy a used Honda crv , I search for couple of weeks because I don’t wanted to buy it for somebody that could lie to me about the car since I don’t have so much experience working in cars or knowing about cars issue | Read Full Review
    4/6/2025 12:00:00 AM | Google
  • ★★★★★ Robertmussonjr
    Todd and the dealership were very up front and provided great service helping us get into our new jeep. | Read Full Review
    4/5/2025 12:00:00 AM | DealerRater
  • ★★★★★ Robertmussonjr
    Todd and the dealership were very up front and provided great service helping us get into our new jeep. | Read Full Review
    4/5/2025 12:00:00 AM | Cars.com
  • ★★★★ James's Jackson
    | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Beck
    I expected the stereotype car buying experience. I was ready for the high pressure tactics, and the ? ask my manager? dramas. The reality was a very positive buying experience. Devin was very easy to work with. His knowledge of cars was second to none. I appreciate the relaxed approach. I have been a brand loyal buyer - until I switc | Read Full Review
    4/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ [email protected]
    Quick and very easy process. Easy to work with. Nice new location in Mentor Phio | Read Full Review
    3/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ Bradley Kidwell
    Cade Cunningham was excellent to work with as a sales representative! He was quick to answer my questions and if he didn?t know he was quick to find an answer for me! | Read Full Review
    3/31/2025 12:00:00 AM | Cars.com
  • ★★★★★ [email protected]
    Quick and very easy process. Easy to work with. Nice new location in Mentor Phio | Read Full Review
    3/31/2025 12:00:00 AM | DealerRater
  • ★★★★★ Mary Arrajj
    Every aspect of my experience at Ken Ganley was great. Would recommend and will return. | Read Full Review
    3/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nick Ribic
    | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Mary Arrajj
    Every aspect of my experience at Ken Ganley was great. Would recommend and will return. | Read Full Review
    3/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ Matthew Beck
    I had an amazing experience working with Devon at Ken Ganley! From start to finish, he made the process of buying my Jeep Compass seamless and enjoyable. He was incredibly knowledgeable, patient, and attentive to all of my questions and concerns. Devon went above and beyond to ensure I found the perfect vehicle that fit my needs and | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ tammykidwell20
    First off. I have to say that Calder did an amazing job. Such a good asset to your team. He was very professional throughout the entire experience. We absolutely love our Dodge ram pick up. It’s exactly what we wanted. I’m sorry it’s taken me so long to give a review, I’ve been under the weather but now I’m feeling better and I can’t | Read Full Review
    3/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ tammykidwell20
    First off. I have to say that Calder did an amazing job. Such a good asset to your team. He was very professional throughout the entire experience. We absolutely love our Dodge ram pick up. It’s exactly what we wanted. I’m sorry it’s taken me so long to give a review, I’ve been under the weather but now I’m feeling better and I can’t | Read Full Review
    3/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ mbfrontier1
    Ken Ganley Ram fixed the issue with my screen. They updated the software to eliminate intermittent shut offs. They were courteous and effective. | Read Full Review
    3/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ mbfrontier1
    Ken Ganley Ram fixed the issue with my screen. They updated the software to eliminate intermittent shut offs. They were courteous and effective. | Read Full Review
    3/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ ?????? ???????
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Chrystal Mercado
    | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★ Lana Miller
    Walked in to be asked “what do you want” Was told my oil change would take even longer due to needing to have a customer profile made which was clearly an inconvenience to the service associate. When asked how long it would take, was told an hour and twenty minutes. At an hour and twenty minutes, asked how much longer as I had other | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Desireehamilton24
    Whether it's service or sales i never have to worry about being taken care of. Service is fast and professional. Sales care and will do whatever it takes to help you out. | Read Full Review
    3/24/2025 12:00:00 AM | DealerRater
  • ★★★★★ Desireehamilton24
    Whether it's service or sales i never have to worry about being taken care of. Service is fast and professional. Sales care and will do whatever it takes to help you out. | Read Full Review
    3/24/2025 12:00:00 AM | Cars.com
  • ★★★★★ Kevin McNeil
    Great service from Josh, very informative. | Read Full Review
    3/21/2025 12:00:00 AM | Google
  • ★★★★★ Eric Adler
    Got a good deal on the car I wanted. Staff was very helpful. Would purchase again from this dealer. They found the car I wanted quickly. | Read Full Review
    3/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ JOHNMCFADDEN1984
    Fast friendly service, great attitude and very helpful. Place looks great and we are happy with our purchase and experience. | Read Full Review
    3/18/2025 12:00:00 AM | Cars.com
  • ★★★★★ Eric Adler
    | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Gary
    This had to be, by far, the absolute best auto service that I have ever had. From start to finish. Communication was top notch. Butch as my service advisor should be commended. Updating me constantly and consistently on my vehicle. You don’t hear this much, but Butch and Ganley CDJR were an absolute pleasure to deal with during | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Wocka Licious
    Justin, the service advisor was awesome! He even reminded me of a free tire rotation that I was eligible for. No one else acknowledged me when I entered and that’s the service that I’m used to getting, but he came in Immediately attended to me. Thank you for your professionalism and courteousness! | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ JOHNMCFADDEN1984
    Fast friendly service, great attitude and very helpful. Place looks great and we are happy with our purchase and experience. | Read Full Review
    3/18/2025 12:00:00 AM | DealerRater
  • ★★★★★ Dartagnan Fitzpatrick
    | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ Austin France
    Troy was Awesome! The team at Ken Ganley always take care of me! Nothing but the best here! Go buy from Ken Ganley ! | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Cynthia Disiena
    Car repairs were explained to me by Don. I was able to view the damages, took some pictures, talked with Frank about what he was doing to help repair the damages. Thank you both for taking the time to explain all of this to me in layman's ( my) terms. ?? | Read Full Review
    3/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jennifer Harder
    Very quick turnaround for repairs and easy going to work with in service. Scheduling was also very quick and easy. Justin was very pleasant and listened to my issues with my car. | Read Full Review
    3/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ goldfarblily
    Great service! The process was easy Love my new jeep wrangler thank you so much | Read Full Review
    3/14/2025 12:00:00 AM | Cars.com
  • ★★★★★ goldfarblily
    Great service! The process was easy Love my new jeep wrangler thank you so much | Read Full Review
    3/14/2025 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Gilchrist
    Brian Butch in service is exceptional! Always very kind and courteous. Always makes the customer feel welcomed and heard. I hope he's always there when I have to get my car serviced because I do not want to be cared for by anyone else. He is truly an awesome person and you are blessed to have him as an employee! | Read Full Review
    3/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ Fogartyjames
    Culder was an amazing young man he helped us in every way, very knowledgeable about the vehicles, and made you feel right at home… The people that I dealt with at the dealership were very kind as well… I think a promotion is due for Culder | Read Full Review
    3/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ Fogartyjames
    Culder was an amazing young man he helped us in every way, very knowledgeable about the vehicles, and made you feel right at home… The people that I dealt with at the dealership were very kind as well… I think a promotion is due for Culder | Read Full Review
    3/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ mikemil1002
    Our 2025 Jeep Wrangler purchase from Ken Ganley in Mentor, Ohio, started online, and Landon made it an absolute breeze. Over a few days of phone chats, his friendly expertise and zero-pressure approach turned our virtual hunt into a reality—no haggling, just pure ease. He listened to our needs, answered every question with patience a | Read Full Review
    3/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ junehall5727
    Inviting & clean with a great selection of new and used cars. Knowledgeable, customer oriented staff. | Read Full Review
    3/9/2025 12:00:00 AM | DealerRater
  • ★★★★★ Paula Pastor-Hinkel
    Large selection of new & used vehicles to choose from. Todd Roske, product specialist, was knowledgeable and listened to my preferences to help me find exactly what I wanted. Nick Campola made the finance process easy. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ mikemil1002
    Our 2025 Jeep Wrangler purchase from Ken Ganley in Mentor, Ohio, started online, and Landon made it an absolute breeze. Over a few days of phone chats, his friendly expertise and zero-pressure approach turned our virtual hunt into a reality—no haggling, just pure ease. He listened to our needs, answered every question with patience a | Read Full Review
    3/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ Michael Miller
    Our 2025 Jeep Wrangler purchase from Ken Ganley in Mentor, Ohio, started online, and Landon made it an absolute breeze. Over a few days of phone chats, his friendly expertise and zero-pressure approach turned our virtual hunt into a reality?no haggling, just pure ease. He listened to our needs, answered every question with patience a | Read Full Review
    3/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ junehall5727
    Inviting & clean with a great selection of new and used cars. Knowledgeable, customer oriented staff. | Read Full Review
    3/9/2025 12:00:00 AM | Cars.com
  • ★★★★★ rashawnda1440
    My experience was awesome my sales person was Landon he was excellent. He listened and answered all my questions. I love he was patient with me and understanding what I wanted. Also want to say thank you to Nick also again customer service was outstanding. Everyone I met at this dealership was nice, professional, and excellent In cus | Read Full Review
    3/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mike M
    Our 2025 Jeep Wrangler purchase from Ken Ganley in Mentor, Ohio, started online, and our sales person Landon made it an absolute breeze. Over a few days of phone chats, his friendly expertise and zero-pressure approach turned our virtual hunt into a reality—no haggling, just pure ease. He listened to our needs, answered every questi | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Chris Mack
    It's always a pleasure dealing with Ganley! Great people with fast, friendly service from beginning to end! Thank you and will always keep coming back!! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ rashawnda1440
    My experience was awesome my sales person was Landon he was excellent. He listened and answered all my questions. I love he was patient with me and understanding what I wanted. Also want to say thank you to Nick also again customer service was outstanding. Everyone I met at this dealership was nice, professional, and excellent In cus | Read Full Review
    3/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ josh.erdani
    The salesman (Mike) was awesome. He was knowledgeable and accommodating. He was very responsive you any questions I may have had. He was quick with the tasks that he needed to complete. He was not your typical pull the rug from underneath the customer car salesman. He made the process seamless with out frustration. Thanks Mike! | Read Full Review
    3/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ Tiffany Hansen
    Service department has been great to work with. They have been extremely responsive and clear on any issues I have brought to their attention. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ josh.erdani
    The salesman (Mike) was awesome. He was knowledgeable and accommodating. He was very responsive you any questions I may have had. He was quick with the tasks that he needed to complete. He was not your typical pull the rug from underneath the customer car salesman. He made the process seamless with out frustration. Thanks Mike! | Read Full Review
    3/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Isaiah Atwell
    Both the sales and finance team were easy to work with and super helpful I would highly recommend. I worked with Nick Hall and Logan Campola. | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Gail Elsbury
    | Read Full Review
    3/2/2025 12:00:00 AM | Google
  • ★★★★★ Tamarra Murray
    Thank you to HD, Evan , ED, Edwin, G for the great service, it was face prompt and professional! They work hard to get you approved! | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ cladkins02
    I had a great experience at Ken Ganley Jeep dealership in Mentor. All of the staff was very professional, knowledgeable and kind. I couldn’t be happier with my purchase. | Read Full Review
    2/28/2025 12:00:00 AM | DealerRater
  • ★★★★★ cladkins02
    I had a great experience at Ken Ganley Jeep dealership in Mentor. All of the staff was very professional, knowledgeable and kind. I couldn’t be happier with my purchase. | Read Full Review
    2/28/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ryguy
    Great service, great people. Definitely would recommend to others. Great customer service and on time | Read Full Review
    2/27/2025 12:00:00 AM | Cars.com
  • ★★★★★ Ryguy
    Great service, great people. Definitely would recommend to others. Great customer service and on time | Read Full Review
    2/27/2025 12:00:00 AM | DealerRater
  • ★★★★★ rbrough1
    Justin and Marc were awesome. Took care of all the paperwork with the Extended warranty. Made sure I had another truck to drive while mine was being repaired. Can't say enough about these two they are the reason I keep coming here. | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ Smason5339
    Easy appointment scheduling, no long wait for appointment, fast and courteous advisors. The overall experience was a positive one, with a quick turnaround time. Dropped vehicle off in the morning and had it back by mid-afternoon. Would definitely recommend this dealership! | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★★ rbrough1
    Justin and Marc were awesome. Took care of all the paperwork with the Extended warranty. Made sure I had another truck to drive while mine was being repaired. Can't say enough about these two they are the reason I keep coming here. | Read Full Review
    2/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Smason5339
    Easy appointment scheduling, no long wait for appointment, fast and courteous advisors. The overall experience was a positive one, with a quick turnaround time. Dropped vehicle off in the morning and had it back by mid-afternoon. Would definitely recommend this dealership! | Read Full Review
    2/26/2025 12:00:00 AM | Cars.com
  • ★★★★ dennis
    bought a brand new truck from ganley, MSRP was $90K. I would have thought the truck would work flawlessly, but I was wrong. as a bonus, the dealership started spamming me, asking how my 'experience' was with the service department. When I responded that it was bullcrap, their response was: "Oh well, not my problem. I can turn it over | Read Full Review
    2/26/2025 12:00:00 AM | Cars.com
  • ★★★★ dennis
    bought a brand new truck from ganley, MSRP was $90K. I would have thought the truck would work flawlessly, but I was wrong. as a bonus, the dealership started spamming me, asking how my 'experience' was with the service department. When I responded that it was bullcrap, their response was: "Oh well, not my problem. I can turn it over | Read Full Review
    2/26/2025 12:00:00 AM | DealerRater
  • ★★★★ Brains Ironically (Brains Ironically)
    Bought a brand new truck with an MSRP of $90K. I expected the truck to be flawless. I was wrong. Not only do the electronics not work, the dealership blamed me for them not working. BRAND NEW TRUCK, but it's my fault the electronics don't work. I've contacted them several times, they refuse to fix it. Awesome. Let this be a le | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Heavydw
    The guys in customer service will go the extra mile for you. When I go there, I feel like I’m hanging out with some old friends… And some new ones. Thank you, Ganley Service Department! | Read Full Review
    2/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Heavydw
    The guys in customer service will go the extra mile for you. When I go there, I feel like I’m hanging out with some old friends… And some new ones. Thank you, Ganley Service Department! | Read Full Review
    2/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cheryl Rusnak
    Don was the gentleman from service that took very good care of me. He explained things to me and what my Jeep was due for. He was so kind, and polite! | Read Full Review
    2/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Dannie Dawes
    Great dealership with friendly faces. Butch helped me out in service and he was awesome! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Ring
    bought a truck there, MSRP was close to $90k, had to bring it back because the electronics associated with the uconnect were fubar. result: there's nothing wrong with it, must be you. - bluetooth would constantly two different phones - software keeps adding a second user while I'm driving down the road - screen dims/undims randomly w | Read Full Review
    2/19/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Gainer
    Make this your next place to purchase your vehicle. Great customer service, Great service, outstanding salesperson. I definitely will be returning here to purchase my next vehicle. | Read Full Review
    2/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mcannato19
    The dealership is immaculate and the service time was very fast. I went in for an oil change and tire rotation. The staff was very friendly and welcoming. They also kept me updated on when I’ll need future service on other aspects of my car. I’ve been a customer since 2012 when I got my first truck and will continue to be one. | Read Full Review
    2/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Marjolainef7
    This Saturday morning, driving down the hwy as a woman alone from far up North with battery charge warning light ON … was quite anxious! Don (& Matt) fixed it in no time. I can never thank them enough! To any Canadians on a road I would recommend Ken Ganley CDJR in Mentor, OH without any hesitation! | Read Full Review
    2/16/2025 12:00:00 AM | Cars.com
  • ★★★★★ Mcannato19
    The dealership is immaculate and the service time was very fast. I went in for an oil change and tire rotation. The staff was very friendly and welcoming. They also kept me updated on when I’ll need future service on other aspects of my car. I’ve been a customer since 2012 when I got my first truck and will continue to be one. | Read Full Review
    2/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Marjolainef7
    This Saturday morning, driving down the hwy as a woman alone from far up North with battery charge warning light ON … was quite anxious! Don (& Matt) fixed it in no time. I can never thank them enough! To any Canadians on a road I would recommend Ken Ganley CDJR in Mentor, OH without any hesitation! | Read Full Review
    2/16/2025 12:00:00 AM | DealerRater
  • ★★★★★ Damgood 007
    Outstanding service. Awesome employees and staff. Just all around perfect place for your next vehicle. | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ Steve S.
    The dealership was beautiful with the cleanest restrooms! The car buying process was efficient and fast - thank you! | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ RamRt2013
    Best Dealership Around, YOU WILL LEAVE MORE THEN SATISFIED! GREAT STAFF! And THEY CARE ABOUT YOU!?????????? | Read Full Review
    2/15/2025 12:00:00 AM | DealerRater
  • ★★★★★ RamRt2013
    Best Dealership Around, YOU WILL LEAVE MORE THEN SATISFIED! GREAT STAFF! And THEY CARE ABOUT YOU!?????????? | Read Full Review
    2/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Damgood 007
    Outstanding service. Awesome employees and staff. Just all around perfect place for your next vehicle. | Read Full Review
    2/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Steve S.
    The dealership was beautiful with the cleanest restrooms! The car buying process was efficient and fast - thank you! | Read Full Review
    2/15/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lonnie Werner
    Fantastic service from beginning to end. Pulled in a few minutes early, they took me quickly and had me wait in waiting room. Waiting room was big, had windows and tv. More importantly coffee. They came out to let me know it could use a new filter, I said yes, and it added 10 minutes. Checked me out quickly and car was washed and wai | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Evan Mills
    Great service, new facility is nice | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ bigbuckhunterleigey
    Great friendly service… Todd Roske always makes it fast and easy..I have leased 6-7 trucks and | Read Full Review
    2/13/2025 12:00:00 AM | DealerRater
  • ★★★★★ bigbuckhunterleigey
    Great friendly service… Todd Roske always makes it fast and easy..I have leased 6-7 trucks and | Read Full Review
    2/13/2025 12:00:00 AM | Cars.com
  • ★★★★★ michelle.seddon
    Have always had outstanding service! Customer care is top notch! I highly recommend their service department.... | Read Full Review
    2/12/2025 12:00:00 AM | Cars.com
  • ★★★★★ michelle.seddon
    Have always had outstanding service! Customer care is top notch! I highly recommend their service department.... | Read Full Review
    2/12/2025 12:00:00 AM | DealerRater
  • ★★★★★ lebren13
    The staff and the service was awesomely amazing! Everyone was extremely helpful! And they also washed my truck | Read Full Review
    2/7/2025 12:00:00 AM | DealerRater
  • ★★★★★ lebren13
    The staff and the service was awesomely amazing! Everyone was extremely helpful! And they also washed my truck | Read Full Review
    2/7/2025 12:00:00 AM | Cars.com
  • ★★★★★ Bkovarik30
    I appreciate how I was handled by all. Landon my salesman was very professional and respectful | Read Full Review
    2/6/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bkovarik30
    I appreciate how I was handled by all. Landon my salesman was very professional and respectful | Read Full Review
    2/6/2025 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Leovic
    Excellent service and sales. Staff all very friendly. Facility is immaculate. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Angel Victor
    Todd Roske is an AMAZING salesman here. I have gone back and forth with what I wanted compared to what I needed. I felt like I was looking and looking forever. A vehicle came in over the weekend and Todd immediately thought that I would like it. A test drive and look around later, that vehicle is now in my driveway! I cannot thank T | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Robert Wierbinski
    I was sent here by a friend who purchased here in the past. I'm glad I made the drive from Erie. They worked out a deal we all could be happy with. I worked with Todd Roske, who was professional and easy to deal with. I recommend shopping here for your next vehicle! | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Juliana Peterson
    Troy Rossman helped me with the purchase of my 2024 Jeep Grand Cherokee and it was nothing less than a wonderful experience. He made everything so easy to understand and the entire process was stress free due to all his help. I would highly recommend asking for him for any car needs! | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ MavisCakes82
    I have been looking off and on for awhile for a vehicle. Todd has been very patient and has even helped look for vehicles. I owed on my old vehicle and didn't have the greatest of credit. Todd and Jeff got me into my vehicle that I LOVE!! More room for the teens and I can't even begin to explain the awesomeness of Todd Roske and Jeff | Read Full Review
    2/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Firemedic3905
    Troy did a great job making our trade in and purchasing of a new Jeep a smooth and pleasant process! | Read Full Review
    2/3/2025 12:00:00 AM | Cars.com
  • ★★★★★ Firemedic3905
    Troy did a great job making our trade in and purchasing of a new Jeep a smooth and pleasant process! | Read Full Review
    2/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ MavisCakes82
    I have been looking off and on for awhile for a vehicle. Todd has been very patient and has even helped look for vehicles. I owed on my old vehicle and didn't have the greatest of credit. Todd and Jeff got me into my vehicle that I LOVE!! More room for the teens and I can't even begin to explain the awesomeness of Todd Roske and Jeff | Read Full Review
    2/3/2025 12:00:00 AM | DealerRater
  • ★★★★★ gabriel.son33
    First thing I wanna say Nicky was a very helpful salesperson. She really knows her job well & she help me with two vehicles this year. She got in touch right away. If you wanna buy your self a vehicle il say please call Nicky & Jeff the manager they will help you the most they can. Makes anyone come back to same place if you get trea | Read Full Review
    2/2/2025 12:00:00 AM | DealerRater
  • ★★★★★ gabriel.son33
    First thing I wanna say Nicky was a very helpful salesperson. She really knows her job well & she help me with two vehicles this year. She got in touch right away. If you wanna buy your self a vehicle il say please call Nicky & Jeff the manager they will help you the most they can. Makes anyone come back to same place if you get trea | Read Full Review
    2/2/2025 12:00:00 AM | Cars.com
  • ★★★★★ Gene Latessa
    Was a great experience dealing with a young group of men The showroom was awesome. Looking at all the Jeeps. The facility is fantastic. It really put a spot on the map for Mentor. | Read Full Review
    2/1/2025 12:00:00 AM | Cars.com
  • ★★★★★ Lacy Hall
    I had the most amazing experience purchasing my 2018 Mitsubishi Eclipse Cross. All of the employees I encountered were friendly and attentive. I went to many dealerships before coming to this one and had salesmen trying to push me into things I did not want, while at this dealership my salesman, Dawson listened to me and respected th | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Theresa Kress
    Always great experience, professional, efficient, beautiful facility, great staff, very nice, knowledgeable, friendly, wash car, would recommend them , always use them, convenient, clean facilities. Great people | Read Full Review
    1/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ AJ Sacerich
    They were amazing and made the deal go very smooth. Would do business with them again. | Read Full Review
    1/30/2025 12:00:00 AM | Cars.com
  • ★★★★★ AJ Sacerich
    They were amazing and made the deal go very smooth. Would do business with them again. | Read Full Review
    1/30/2025 12:00:00 AM | DealerRater
  • ★★★★★ Etta
    | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Allen Beech
    Todd was awesome no pressure took his time and explained everything and answered all the questions. | Read Full Review
    1/29/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Looman
    Our salesman Dino did an excellent job. He worked with us several days to put our car deal together. | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Mac Noponen
    Very easy to set up our appointment. The service was fast and a great lounge where we waited for them to get us. Plenty of refreshments and chairs. As well as wi fi | Read Full Review
    1/26/2025 12:00:00 AM | Cars.com
  • ★★★★★ Matt J
    Found a jeep on cars.com from there. Nick McIntire picked up the sale, very friendly and responsive. Being an out of state buyer I was hesitant but Nick FaceTimed upon request and walked me around the vehicle. Decided to buy and have shipped. There was an issue with the delivery but Nick made it right in the end. I’m very happy with | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ A
    Very professional , got me the best deal on my trade in and worked with me greatly on price .. one of the best dealer experiences ! I will do business here in the future . Nick M is a great salesman to see ! Got my deal together was in and out | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Michael Mazzocki
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Brooke Kocab
    | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★ perrypatty6
    New facility is beautiful. My salesman Todd is top notch . He made sure I got the vehicle I love and can afford. Lease mgr was knowledgeable. A friendly atmosphere. | Read Full Review
    1/25/2025 12:00:00 AM | Cars.com
  • ★★★★ perrypatty6
    New facility is beautiful. My salesman Todd is top notch . He made sure I got the vehicle I love and can afford. Lease mgr was knowledgeable. A friendly atmosphere. | Read Full Review
    1/25/2025 12:00:00 AM | DealerRater
  • ★★★★★ Danielle Carlson
    I can’t say enough great things about Nick Mcintire! We’ve bought 3 cars from him over the years, and will definitely be coming back for more. He’s knowledgeable, trustworthy, and always goes above and beyond to make the car-buying process smooth and stress-free. Whether it’s finding the perfect car or answering all your questions, N | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Renee Mullen
    Took care of my issue quickly | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Joanna.moore
    Purchase was fast, easy and zero pressure. I was able to get every thing I wanted with absolutely no hassle. Changed my mind about car salesman! | Read Full Review
    1/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ duecedeez
    Dealership is beautiful and everyone was so nice. I worked with Nicky and she was very knowledgeable! | Read Full Review
    1/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Nhill12
    My hornet died with the cold weather. And the parts and service dept took care of everything. Especially Dannie. He was amazing. | Read Full Review
    1/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Cchevelle396
    Best dealership in the area.Dawes boys know how to make you feel at home!Handsdown the best | Read Full Review
    1/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Derrick.Rentz
    I’ve bought 4 vehicles in the last 5 years from here and always a great experience! Won’t go anywhere else! | Read Full Review
    1/23/2025 12:00:00 AM | DealerRater
  • ★★★★★ Derrick.Rentz
    I’ve bought 4 vehicles in the last 5 years from here and always a great experience! Won’t go anywhere else! | Read Full Review
    1/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Nhill12
    My hornet died with the cold weather. And the parts and service dept took care of everything. Especially Dannie. He was amazing. | Read Full Review
    1/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Cchevelle396
    Best dealership in the area.Dawes boys know how to make you feel at home!Handsdown the best | Read Full Review
    1/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Joanna.moore
    Purchase was fast, easy and zero pressure. I was able to get every thing I wanted with absolutely no hassle. Changed my mind about car salesman! | Read Full Review
    1/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ duecedeez
    Dealership is beautiful and everyone was so nice. I worked with Nicky and she was very knowledgeable! | Read Full Review
    1/23/2025 12:00:00 AM | Cars.com
  • ★★★★★ Jason K.
    Fast Friendly Servixe - All-Around Team Effort Easy Scheduling / Met with Friendly Arrival / Fast Accurate Service / Selection of Complimentary Drink Options / Great Car Wash - Wonderful Price | Read Full Review
    1/21/2025 12:00:00 AM | Cars.com
  • ★★★★★ Al Shaffer
    Probably the easiest car purchase ive ever had. Dawson was excellent and went above and beyond to make me happy. What I liked most was there was no pressure to buy and kept showing me cars until I found the perfect fit. The finance manager was great as well. I was in a time crunch for work and he made sure I was comfortable wit | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Jude Connors
    Great place and great staff! Cade Cunningham was very responsive and knowledgeable. Highly recommend! | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Calder Manley
    Have bought several cars here, Nick McIntire has been excellent every single time. Always had a great experience! | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Mcintire
    Go see the Irish Nick. He will sprinkle all the luck you need for a great deal | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ bradenbrewster
    Very nice staff and wonderful service got me in. New truck and out very fast | Read Full Review
    1/20/2025 12:00:00 AM | Cars.com
  • ★★★★★ bradenbrewster
    Very nice staff and wonderful service got me in. New truck and out very fast | Read Full Review
    1/20/2025 12:00:00 AM | DealerRater
  • ★★★★★ Lindsay Kukwa
    Beautiful building, huge selection, incredible staff, great customer service! A+ experience every time we’ve purchased a vehicle! I highly recommend! | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Tyler Madigan
    Needed alot of work done to my truck. Butch in the service department was super helpful and quick. I would recommend this location. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Ashley DeMarco
    Our family has been with Ganley for years! Todd Ken and Bob our hands down the best around! The service and value is second to none!!!!! Absolutely in love with our new Jeep wrangler and 2500 Ram!!!! | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Kitchen
    Dawson Schafer and the entire Ken Ganley dealership (Dodge Ram, Chrysler, Jeep Mentor) personnel created the best new lease experience I have ever had. Having been a Ford family for decades, I was not satisfied with their lease options, sales reps or dealerships. And I perused 3 different Ford dealer options. I looked at Subaru, Jee | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Adam Knows
    5 star service department | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Da Don
    i was approved for a 2017 jeep grand cherokee limited with everything i wanted with only 1000 down. these guys really made my day. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Raptortech Inc
    bought my dodge ram there, excellent staff, made it a breeze to come in and buy | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Tiffany Iverson
    Eric is always professional & patient. This is our 3rd transaction together & he really understands what I want. | Read Full Review
    1/17/2025 12:00:00 AM | Cars.com
  • ★★★★★ Pamela Klann
    Beautiful facility. Service department very friendly. Love that they wash my truck! | Read Full Review
    1/17/2025 12:00:00 AM | Cars.com
  • ★★★★ Dinita Baker
    I had the most disrespectful, dismissive, unempathetic, horrific and appalling experiences with this entire dealership yesterday. The lack of customer empathy and/or experiences spanned from service to sales. I am the now not so proud purchasing owner a BROKEN 2022 Jeep Wagoneer, which is a really sexy vehicle. 1. The Wagoneer's | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★ Denise O (Dee)
    Whoever the gal is answering your phones today...is very uninformed and clueless as to what is going on in your dealership today. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Katie T
    | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Kayla Velioniskis
    | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Jared Wolfe
    Overall great experience! The staff were incredibly helpful and provided me with all the information I requested. Mr. Cunningham was incredibly helpful and very professional. Great experience. | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★ Brendan McGee
    Had to come in for a recall. One of the many issues we’ve had with this newer car. Changed their hours and forgot to tell the service department or update the voicemail recording. Were told we could pick up from the showroom until 8pm. Drove the whole family out there at 6:30 to a closed dealership. Needed the car back. Ruined our ev | Read Full Review
    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Jesse W
    Dawson made the process super easy, product knowledge was 10/10, knew all the answers to different trim levels etc when asked. He was super personable and I highly recommend | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Vinny Gurto
    I had a great experience at Ken Ganley and I can’t recommend Richie enough! He was incredibly helpful, patient, and really seemed to care about getting me into the right car. He answered all my questions (and I had a lot of them!) without making me feel rushed or pressured. Richie made the entire process easy, from test driving to s | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Simmons
    Bryan Key and Logan Campola were amazing, the whole process went smoothly! Highly recommend this location and the above mentioned people to make your car buying experience amazing!! Thanks guys! | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Matt Norris
    | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ tiverson430
    Eric is always professional & patient. This is our 3rd transaction together & he really understands what I want. | Read Full Review
    1/11/2025 12:00:00 AM | Cars.com
  • ★★★★★ tiverson430
    Eric is always professional & patient. This is our 3rd transaction together & he really understands what I want. | Read Full Review
    1/11/2025 12:00:00 AM | DealerRater
  • ★★★★★ Bruce Newman
    Brian Butch was very friendly, professional and courteous. | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Mark Slates
    Had the pleasure of having Nicky as my salesperson, she did an outstanding job of putting the majority of the deal together before I ever arrived at the dealership since I was coming from a couple hours away. I would highly recommend her and Ken Ganley CDJR Mentor to anyone wishing to purchase a vehicle and especially to transport c | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ Jasmin Padilla
    I have to say my experience in this, they were very kind to me and gave me comfortable payment options and so on. But I’m worried that they haven’t mentioned the state of the brakes. I recently went to a mechanic because the brakes felt weird and in the snow I had to step on the brakes from 3 houses before the stop sign and it turns | Read Full Review
    1/9/2025 12:00:00 AM | Google
  • ★★★★★ stanley.shadowen
    Very clean and professional. Highly organized. I was greeded upon entering by many smiling faces. | Read Full Review
    1/8/2025 12:00:00 AM | DealerRater
  • ★★★★★ stanley.shadowen
    Very clean and professional. Highly organized. I was greeded upon entering by many smiling faces. | Read Full Review
    1/8/2025 12:00:00 AM | Cars.com
  • ★★★★★ tooshk
    The process was quick and easy for both drop off and pick up. I was also explained the repair and time estimate. | Read Full Review
    12/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ tooshk
    The process was quick and easy for both drop off and pick up. I was also explained the repair and time estimate. | Read Full Review
    12/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marco Flores
    Thank you Tim for being courteous and conducting yourself in a professional manner. Same with my finance guy but I’m drawing a blank sorry but also very professional with a great positive attitude. Thank you again I can’t be any happier with the whole process and the ride | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★ ScottyLee
    Wish I could rate yall scam artists lower, somehow get scammed out of $20k so thank you for that! | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★ Aaron Dillon
    I will never bring my truck here again! After coming for my 4x4 actuator lights blinking they updated my truck and then all of a sudden I no longer have 4x4 because the update did something to my truck. I took the day off because they told me they would get me a loaner I drive an hr away for them to tell me they will drive me to work | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Emily Quinlan
    Devin was fantastic. I couldn't have asked for a better sales man. He never pressured me, and I left with just what I wanted. I love my new car. Thanks again, Devin. | Read Full Review
    12/24/2024 12:00:00 AM | Google
  • ★★★★ Jmschiavoni14
    Great staff. Very helpful. Large inventory to choose from. Our sales associate, Kandon, was great to work with. | Read Full Review
    12/24/2024 12:00:00 AM | DealerRater
  • ★★★★ Jmschiavoni14
    Great staff. Very helpful. Large inventory to choose from. Our sales associate, Kandon, was great to work with. | Read Full Review
    12/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ ginsburgs
    Awesome dealership. Great to deal with. Very professional people also got a great deal on a. Ew car | Read Full Review
    12/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ ginsburgs
    Awesome dealership. Great to deal with. Very professional people also got a great deal on a. Ew car | Read Full Review
    12/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amy Call
    Justin, Eric and Logan were great!!!! We did not plan on buying a car and they made the process easy. The all provided excellent customer service and truly treated us like family! | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Sheri
    Dealership itself is impeccable, beautiful. Staff is amazing and friendly. Dino is amazing and very knowledgeable and have patience walking me through the leasing process | Read Full Review
    12/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sheri
    Dealership itself is impeccable, beautiful. Staff is amazing and friendly. Dino is amazing and very knowledgeable and have patience walking me through the leasing process | Read Full Review
    12/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ pepperdog70
    Had a great sales person (Dino). And a great sales manager! Love my new truck! | Read Full Review
    12/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ pepperdog70
    Had a great sales person (Dino). And a great sales manager! Love my new truck! | Read Full Review
    12/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Exquisite Auto Sales
    Dawson took time to show me the 2020 Dodge Promaster last night. | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★ Sandy Klepac
    | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Christina Fons
    Tim at the service desk was quick, attentive and friendly. The waiting area at this new dealership is beautiful, plenty of room and different areas to use depending on your needs- I had to do some work and the high top tables with outlets built in were perfect. The service took a little longer than I’m used to for a general oil chang | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★ Melissa Pitts
    | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★ Crist Weaver (Cweaver)
    Ken Ganley has a top of the line service facility, guys were helping getting me scheduled. the only issue is my truck still has the same issue. I will be scheduling it back as soon as I can get off work. | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★ Julie Smith
    I see my post taken down. U sold me lennon | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Logan Urban
    | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★ Kevinneider
    Fast efficient had the vehicle we wanted worked out a great deal with no troubles | Read Full Review
    12/14/2024 12:00:00 AM | DealerRater
  • ★★★★ Kevinneider
    Fast efficient had the vehicle we wanted worked out a great deal with no troubles | Read Full Review
    12/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ luannequinlan57
    Devon was the best! No pressure, just found what I was looking for in my next car. It was a pleasant experience. | Read Full Review
    12/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ fab4mc
    This is a brand new facility that just opened in Mentor after many years in Western Painesville Township. It appears that their excellence in customer service will be continuing for a long time to come. Everyone is always attentive, knowledgeable, and courteous. My routine service was done quickly and completely as I waited in the co | Read Full Review
    12/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ luannequinlan57
    Devon was the best! No pressure, just found what I was looking for in my next car. It was a pleasant experience. | Read Full Review
    12/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ fab4mc
    This is a brand new facility that just opened in Mentor after many years in Western Painesville Township. It appears that their excellence in customer service will be continuing for a long time to come. Everyone is always attentive, knowledgeable, and courteous. My routine service was done quickly and completely as I waited in the co | Read Full Review
    12/13/2024 12:00:00 AM | DealerRater
  • ★★★★ Jim Kwilecki
    My 2020 Ram which i bought new at this dealer started having uneven tire wear. My independent mechanic said ball joints are worn at just 22,000 miles. So i called this dealership for a second opinion and seeing if they could help on repairs seeing such low mileage. Just to look at the truck, $199! And no help on repairs. Past | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Lori Frazier
    Very professional and knowledgeable. Thank you Devon. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Mark McNeill
    Friendly service staff | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Rhnae King
    EVERYONE was friendly and helpful, and we never felt any pressure to make a purchase. | Read Full Review
    12/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rhnae King
    EVERYONE was friendly and helpful, and we never felt any pressure to make a purchase. | Read Full Review
    12/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Drew
    The new dealership is nice. This was my first time at the new dealership, and I was planning on buying a new vehicle. I’m not sure if my experience was the specific sales person I had or if it is always that way there with their sales team. The whole time my sales person was extremely pushy, the discounts listed online were not as g | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★ Maggie pierce
    don’t finance a car through here. i wish i financed a car through ganley chevrolet in aurora. in the summer, i took my car here to get my head gasket fixed not to mention its a 2018 jeep compass. i knew it was gonna take quite a while because you basically have to take the whole inside of the engine apart. i asked for a rental car th | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Tim Sprow
    Wow the new facility is amazing! I've been a customer for almost 10 years and have always had a great experience. A very professional and friendly staff. Went there today for some routine maintenance on my Wrangler. Thank you to the service staff for taking excellent care of me all these years! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★ Josh Javins
    UPDATE 12/3/24: After the automated response was put on here, someone from the dealership called while I was at work, and did not even bother to leave a voicemail, or let me know who had tried calling me. Just another sign that ownership has no interest in customer relations. Original---> Horrible service experience here recently. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ bdlee2013
    Great customer service. Great personality and appreciate the help and helpful for all things I needed | Read Full Review
    12/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ bdlee2013
    Great customer service. Great personality and appreciate the help and helpful for all things I needed | Read Full Review
    12/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rob
    Cade Cunningham was very knowledgable on explaining not only the trucks features but was very attentive towards the negotiating process. He knew what I was looking for in a truck and the price range I was looking stay within. I have always been a Ford owner but was looking to try something new and after my experience with this salesm | Read Full Review
    11/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rob
    Cade Cunningham was very knowledgable on explaining not only the trucks features but was very attentive towards the negotiating process. He knew what I was looking for in a truck and the price range I was looking stay within. I have always been a Ford owner but was looking to try something new and after my experience with this salesm | Read Full Review
    11/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Samantha Kmetz
    | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Dianne Schwab
    Love my new 2024 Compass 4x4. And .. my new dealership! The sales, service, selection & price was amazing! Merry Christmas to me?? | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Dleovic
    I’ve been going to this dealership for my cars for over 15 years and have always left satisfied. | Read Full Review
    11/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dleovic
    I’ve been going to this dealership for my cars for over 15 years and have always left satisfied. | Read Full Review
    11/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ MICHELLE AND BOJANGLES
    Went here already two times they are so friendly to me I will keep going here for now on ?? | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★ Andrey Stakhnyuk
    I’m a car hauler, Came to pick up a lease return of vehicle, was there for about one hour, nobody knew what’s going on , they can’t locate the keys, I ended up leaving. Do better next time | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Pete S.
    Went to look and ended up buying a jeep. Will definitely be back for my next car | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ craig dunson
    Cade Cunningham was awesome! This I guy is great man you need to go to him first thing | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Josie A-M
    This review is long past due, but better late than never. I bought my truck back in March. Nick did a wonderful job of explaining everything to me, presenting the vehicle, taking care of me. He even checked in after I viewed the truck (and left) and after I bought it. Other Nick in finance was also great, he explained everything very | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Mark Verdova
    My wife and I have leased and purchased multiple cars with Justin Taylor over the years. He's always fair, provides excellent customer service, and we've been happy with the style and performance of all of the vehicles. Also special mention to Eric Thompson who assisted in the process this time around. We won't buy or service our car | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★ Josh Javins
    Horrible service experience here recently. Had problems with the tailgate since buying a new 1500. They had notes documented in their systems acknowledging this while it was under warranty. Now needed to have it replaced, so they use my extended warranty and charge me my deductible instead of taking care of the issue knowing it had b | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ rorybreedlove
    I have bought several vehicles from Ganley over the years,Todd Roske has even started taking care of selling vehicles to my children, always a pleasure and comfort knowing all my needs are being taken care of professionaly and with great care. Thank you so much for making car buying a good experience | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ rorybreedlove
    I have bought several vehicles from Ganley over the years,Todd Roske has even started taking care of selling vehicles to my children, always a pleasure and comfort knowing all my needs are being taken care of professionaly and with great care. Thank you so much for making car buying a good experience | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ rorybreedlove
    I have been using Ken Ganley for all my vehicle purchases,as well as my children,they treat me with respect and help us pick the best suitable vehicle,never pressuring,very knowledgeable! Always a relaxing experience for such a large purchase | Read Full Review
    11/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ rorybreedlove
    I have been using Ken Ganley for all my vehicle purchases,as well as my children,they treat me with respect and help us pick the best suitable vehicle,never pressuring,very knowledgeable! Always a relaxing experience for such a large purchase | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dan Medve
    Great experience as always. Nick has been our go to for 5 leases over the past few years and will continue to be point of contact. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Jeremiah Snider
    Richie was phenomenal. Excellent Salesman and very patient. 100% recommend this guy to anyone purchasing a car in the mentor area. He’s also a Yankees fan! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ fellowshvac
    Tony was a great guy to deal with. Not pushy and did an amazing job to get us what we wanted. | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ fellowshvac
    Tony was a great guy to deal with. Not pushy and did an amazing job to get us what we wanted. | Read Full Review
    11/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hcrickett7
    Had a great experience working with Mike Rossi, he was able to get us a great deal and work with us to get us the car we wanted in the price range we had in mind! Would recommend Mike to anyone who is looking to purchase a new vehicle. | Read Full Review
    11/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Hcrickett7
    Had a great experience working with Mike Rossi, he was able to get us a great deal and work with us to get us the car we wanted in the price range we had in mind! Would recommend Mike to anyone who is looking to purchase a new vehicle. | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike Calkins
    Landon was my salesman and Logan was my finance manager. Also, shout out to Jeff. Easy to work with. Helped me get into a great ride! If you’re searching for a new vehicle ask for Landon. He will take care of you. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Isabel Estrella
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ andrea forbes
    | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Chad Lasher
    Couldn’t be more pleased with the customer service and courtesy of the staff. Would for sure come back for any future car needs. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Angela Slapnicker
    LOVED this experience. Rick and Devon made our day. They handled our deal with so much care and professionalism. 10/10 would recommend!!!! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ James Kiper
    I took my Ram 1500 in for it's normal scheduled maintenance. The service department is very large and the service advisors a polite and friendly (Thanks Jim!). The waiting area is comfortable with areas to work on laptops, watch TV, or looks through the massive showroom. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Stevens
    Mike Rossi was exceptional; one of the best i have ever worked with when buying a vehicle! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Michaela Sullivan
    Purchased my dream car today! Richie was amazing! I cannot say enough good things about my experience with him and the dealership. They went above and beyond to help me get into my car. Richie was so helpful and attentive and quick to answer all of my questions and concerns!! 10/10!!! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Dan Gilchrist
    Great job to the service team diagnosing issues with the compass! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ TB
    Josh and Nick are a true dream team! Josh was patient, informative, and genuine throughout the entire showing of the vehicle I was interested in. He's personable and made the process extremely smooth! Nick in finance was just as informative and explained everything in detail. He answered every question I had and made sure I understoo | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ TB
    Josh and Nick are a true dream team! Josh was patient, informative, and genuine throughout the entire showing of the vehicle I was interested in. He's personable and made the process extremely smooth! Nick in finance was just as informative and explained everything in detail. He answered every question I had and made sure I understoo | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Melissastevens217
    Mike was very professional and helpful throughout the process. His knowledge of the Jeep I am purchasing was top notch and very friendly and fun personality! | Read Full Review
    10/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gregory
    Went in looking for my jeep and found exactly what I wanted and in my price range and price point… so I bought it. | Read Full Review
    10/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Melissastevens217
    Mike was very professional and helpful throughout the process. His knowledge of the Jeep I am purchasing was top notch and very friendly and fun personality! | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gregory
    Went in looking for my jeep and found exactly what I wanted and in my price range and price point… so I bought it. | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Yoe
    Justin, Todd and Logan were all stars and gave me a great experience start to finish. I will definitely come back to buy my next car from them again. | Read Full Review
    10/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Juan Ant. Paredes Vásquez
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★ Evgenii Erilin
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Yoe
    Justin, Todd and Logan are all-stars and made the whole experience perfect from start to finish. Will definitely be back for my family’s next car! | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ Brian
    Mike Rossi was great to deal with. Answered all my questions, very friendly and knowledgeable. I appreciate the time he spent with me even after closing time. | Read Full Review
    10/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gabrielle Hall
    Nick Hall and Ken Kukwa were amazing with assisting me with my new purchase. Easy and friendly service. | Read Full Review
    10/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brian
    Mike Rossi was great to deal with. Answered all my questions, very friendly and knowledgeable. I appreciate the time he spent with me even after closing time. | Read Full Review
    10/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Susan Dill
    Wonderful experience .Facility was new, employees very friendly and helpful . Service was done in timely manner | Read Full Review
    10/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Regina Griffith
    Ken Ganley?s Mentor Service Department is the best! They have quality service and exceptional customer service. We won?t take our cars anywhere else! | Read Full Review
    10/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Valerie F.
    We received top-quality service with our Product Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wanted without feeling pressured to buy. For a positive experience, go to Ken Ganley Chrysler-Dodge-Jeep-Ram in Mentor and ask for Nicky. | Read Full Review
    10/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Valerie F.
    We received top-quality service with our Product Specialist, Nicky Talbot. She pulled out the entire inventory on hand for the truck year/model we were looking for. We found the exact truck we wanted without feeling pressured to buy. For a positive experience, go to Ken Ganley Chrysler-Dodge-Jeep-Ram in Mentor and ask for Nicky. | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Val Foster (Jazzy Vee)
    Ken Ganley Chrysler-Dodge-Jeep-Ram in Mentor was great to work with. They had great Certified inventory for the exact truck year and model that we've been looking for. They were ready and willing to help us overcome a few hurdles to financing, for which we ultimately got at a great rate. No pressure sales and no-bully financing. Woul | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Adolfo Rangel
    Great service & employees are always respectful. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ John P. Foster
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ jack napier
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ mvranic19
    Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful and knowledgable. I would definitely recommend it to anyone needing service. Hands down one of the best. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ mvranic19
    Service was excellent. Quick in and out. Service manager Todd Coolidge was awesome very professional and courteous. All the staff especially Jim Coolidge, was vey helpful and knowledgable. I would definitely recommend it to anyone needing service. Hands down one of the best. | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Terenye Ann Pompeo
    I just bought a 2024 Jeep Grande Cherokee from Ganley and had a great experience. My salesman, Richie Gonzales was amazing. He was very thorough and professional. I highly recommend him! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jasmin
    Great experience compared to other dealerships in the past. Mike helped me find the perfect vehicle and made the process transparent | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ bmw17wfd
    Absolutely great service and very professional. Could not be happier with crew and process of buying a new vehicle. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ bkane13
    Great service department The Workers are very friendly and helpful Service got done on time | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ bkane13
    Great service department The Workers are very friendly and helpful Service got done on time | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ bmw17wfd
    Absolutely great service and very professional. Could not be happier with crew and process of buying a new vehicle. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jasmin
    Great experience compared to other dealerships in the past. Mike helped me find the perfect vehicle and made the process transparent | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ klinc99
    I was there on time and they took my car into the service department , and finished the oil change and tire rotation in a timely manner. | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ JaniceB
    Mike is a VERY courteous Thoughtful and willing to accomadate and took the time to find the perfect car!!!!!!!!!! | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ klinc99
    I was there on time and they took my car into the service department , and finished the oil change and tire rotation in a timely manner. | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ JaniceB
    Mike is a VERY courteous Thoughtful and willing to accomadate and took the time to find the perfect car!!!!!!!!!! | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dylan Diblik
    Super great staff, they were very helpful! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Robert Ward
    Nicky Talbott was fantastic to work with. She made the entire process much easier and quick on her end. The new dealership is beautiful and close by as well ??. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Todd George
    todd was a big help getting my vehicle together . very easy to get this car after a previous bad experience with previous sales person | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ valerie lynn Hardy
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    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Michele Barton-Verdi
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Kristen Ramm
    Todd R made me feel welcomed and like a VIP. I was unsure about what car to get until he laid out all my options in a way that I understood as I’m new to buying a car. I can not recommend Todd enough. He kept in contact throughout the whole process and was super helpful! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Madelynn Miller
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    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Willett
    This beautiful facility is top notch and the employees are even better. I had the pleasure of working with Nick Mcintire in sales and he helped me every step of the way, I’d recommend him to anybody looking for a vehicle. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Judith Foley
    Service was on time and everyone was very cordial. The waiting area is great. They discussed any items needing service before doing them. Great service. | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ ksash1
    Everyone did a great job, helpful, and friendly. The cashier was great as well, funny! I would definitely send a friend there | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ ksash1
    Everyone did a great job, helpful, and friendly. The cashier was great as well, funny! I would definitely send a friend there | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Daniel Ramos
    Todd R was such a a huge help in finding the perfect car for me. He got us a great deal and and made sure we we're super comfortable with our choice. He's a very charismatic guy and willing to help in any way he can! Great guy, would definitely come back if we need another vehicle! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Laura Kozelka
    If I could give him more than 5 stars I would. Todd R was helpful and easygoing who didn’t make me feel like my time was wasted. He listened to what I was looking for in a car and delivered. The whole process was so smooth. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Logan C
    Had service done on my wrangler had me in and out and did a great job! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Lori Frazier
    My salesman, Devon, was extremely professional and very helpful with my vehicle search. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ devon frazier
    Great place to buy a car! Devon is the best! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ paige rupnow
    Michael Rossi was very helpful in finding me a perfect fit! Thank you Ken Ganley | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Michael Rossi
    Best dealership in Ohio. Best deals. Best service. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ J N
    I sincerely appreciate how polite and intentional the staff is at Ganley. I was purchasing a car in a rush. As a woman, I always worry about getting pushed around at a dealership because I *must* not know anything about cars. I went in knowing what I wanted, and they made the entire process incredibly easy for me, no intimidation or | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Cory Smith
    Mike Rossi is awesome there! Helped me out greatly with my last purchase, 100% recommend working with him. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★ Ted Stough
    Service pretty good You have to pay to use your credit card | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★ Therese Evans
    Terrible customer service for my 2014 Ram 3500 dually. Put the wrong tires on, did not have vehicle ready for pickup, could not speak to a human except the operator and no call backs after multiple messages. DO NOT TAKE YOUR VEHICLE HERE FOR SERVICE. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★ Matt M
    If you want a headache from car buying, this is your place. Went to get a lease on a truck, met with salesman Felix, off the bat his mind was everywhere from the start, finalized everything with a truck, picked it up when they were closing so didn’t want to hold them up, noticed damage on the brand new truck when I got home, told the | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★ Matt M
    If you want a headache from car buying, this is your place. Went to get a lease on a truck, met with salesman Felix, off the bat his mind was everywhere from the start, finalized everything with a truck, picked it up when they were closing so didn’t want to hold them up, noticed damage on the brand new truck when I got home, told the | Read Full Review
    10/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ kressterri
    Excellent facility and service. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ kressterri
    Excellent facility and service. Personal service, very professional and on time. Comprehensive care. Beautiful new facility. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ brandedcowgirl
    Richie was a wonderful help with finding us the perfect truck to meet our needs. He was very polite and knowledgeable about the truck we were interested in. We would highly recommend him to help you with your next vehicle. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pvollman5
    Mike Rossi did a magnificent job with us. He was knowledgeable and is a good listener! He made the car buying experience a pleasant one! | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ kvollman23
    Very pleased with the help from Mike Rossi. He found us a great vehicle and made sure it was what we were looking for. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pvollman5
    Mike Rossi did a magnificent job with us. He was knowledgeable and is a good listener! He made the car buying experience a pleasant one! | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ kvollman23
    Very pleased with the help from Mike Rossi. He found us a great vehicle and made sure it was what we were looking for. | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ brandedcowgirl
    Richie was a wonderful help with finding us the perfect truck to meet our needs. He was very polite and knowledgeable about the truck we were interested in. We would highly recommend him to help you with your next vehicle. | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★ Laurel Nolan
    I have been having issues with my 2020 Jeep Renegade not starting for me and I’ve had it in to Ganley three times for it now. They’ve kept it for a week the last time and told me that there’s nothing wrong with it every time and they can’t replicate the issue. A day after I brought the car home it again wouldn’t start for me. I took | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ katie vollman
    Very pleased with help from Mike Rossi. Found me a vehicle that fits my personality and style | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Phil Vollman
    Mike Rossi at the dealership made the car buying experience a pleasant one! Ken Ganley is a great dealership! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Julie Laurienzo
    Highly recommend Richie at Ganley, I got into the nicest truck on the lot in my opinion at my ideal price point. I never felt rushed or pressured. All questions were answered. Very clean new building. They even took my lease from a different dealership as a trade-in. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Ram511jr
    Had no problems getting what I needed done in a timely manner Could not be happier | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ phil
    I was in a tough situation with my car i came in and they helped me out so much. | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ram511jr
    Had no problems getting what I needed done in a timely manner Could not be happier | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ phil
    I was in a tough situation with my car i came in and they helped me out so much. | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ miltpavlisin
    Eric Thompson was very helpful during the whole process. The entire dealership made my buying process enjoyable | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ miltpavlisin
    Eric Thompson was very helpful during the whole process. The entire dealership made my buying process enjoyable | Read Full Review
    10/1/2024 12:00:00 AM | Cars.com
  • ★★★★ Jo Lucas
    I would tread carefully with the used Truck/Suv/Cars from this dealership... I purchased a used 2016 Dodge Ram last weekend, within 8 days one of the tires blew out on the freeway, and I had to put on the spare :( All they suggested was for me to buy two tires at there cost, I barely put 100 miles on the truck. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Desbin
    I just recently purchased a vehicle from the new Ken Ganley here in mentor. I had Landon as my salesman and he was great super helpful, very thoughtful for the customer he is dealing with and makes the whole process go very smooth and quick. Overall would recommend buying a car from here everyone there is very kind and the building i | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★ Tommy R
    Warning! They do not honor their internet prices. They do the bait and switch. They won't sell the vehicles for the internet price unless maybe your the owners neighbor or something. Don't advertise a price to get me in to your dealership so you can say you have to be special to get the discount. It's very bad business to operate lik | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ TonyD
    Great selection and very helpful and knowledgeable staff, highly recommend this dealership. Made the car buying experience very enjoyable. | Read Full Review
    9/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ TonyD
    Great selection and very helpful and knowledgeable staff, highly recommend this dealership. Made the car buying experience very enjoyable. | Read Full Review
    9/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Homelessman77
    Everyone is very welcoming and it is very pristine in the building. We had a very good experience here. | Read Full Review
    9/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Homelessman77
    Everyone is very welcoming and it is very pristine in the building. We had a very good experience here. | Read Full Review
    9/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Julie M
    Great experience from facility, sales team, finance team everyone was helpful. The new location and building is great. | Read Full Review
    9/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ ansincich
    Todd was so great helping me find my new car! He was very kind, trustworthy and professional and genuinely wanted to help | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ ansincich
    Todd was so great helping me find my new car! He was very kind, trustworthy and professional and genuinely wanted to help | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★ AM
    I initially took my review down because I thought maybe I was a one off experience for them but seeing the recent ones, clearly not. Their financing department offered a stupidly high interest rate but I took it because I live an hour away, my own fault for not getting pre qualified but I didn’t anticipate buying they car that day b | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Karen Westbrook
    Right on time with appointment. Gave very good explanation of service. Clean waiting area My advisor Brian Butch kept me well informed about work time. And answered any of my questions | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa
    Nicky was incredibly helpful and patient. She answered my many questions and addressed my concerns. She made me feel comfortable with my decision. I would definitely recommend working work her! | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vanessa
    Nicky was incredibly helpful and patient. She answered my many questions and addressed my concerns. She made me feel comfortable with my decision. I would definitely recommend working work her! | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mikepilotti
    I came in looking for a used truck They showed me what I needed and got me all the options I wanted Mike Rossi was knowledgeable about the trucks and was willing to meet me when I was available Great experience all the way around | Read Full Review
    9/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mikepilotti
    I came in looking for a used truck They showed me what I needed and got me all the options I wanted Mike Rossi was knowledgeable about the trucks and was willing to meet me when I was available Great experience all the way around | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ The Drews
    I can honestly say working with Mike was a pleasure. I went to 5 dealerships before finding Mike at Mentor Ganley and he was the first to actually listen to our needs and not try to push me into a vehicle that wasn’t right. He was patient and although we didn’t find anything that day he kept his eyes out and found me the perfect used | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ NickiM
    Buying a car can be intimidating but Mike made it an easy process. He was knowledgeable and answered all my questions. I never once felt stupid which has happened before. Great experience! | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sjpal
    Great dealer and great service. Had my car ready to go right away. Thank you! | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ dr413522
    Mike was very professional with his work and helped me find the perfect fit. He was so easy to talk to and was the most understand dealer I have ever talked to. | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sjpal
    Great dealer and great service. Had my car ready to go right away. Thank you! | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ The Drews
    I can honestly say working with Mike was a pleasure. I went to 5 dealerships before finding Mike at Mentor Ganley and he was the first to actually listen to our needs and not try to push me into a vehicle that wasn’t right. He was patient and although we didn’t find anything that day he kept his eyes out and found me the perfect used | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ NickiM
    Buying a car can be intimidating but Mike made it an easy process. He was knowledgeable and answered all my questions. I never once felt stupid which has happened before. Great experience! | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ dr413522
    Mike was very professional with his work and helped me find the perfect fit. He was so easy to talk to and was the most understand dealer I have ever talked to. | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ John Nightingale
    Lando !!!!!! Why is this guy selling cars ? He should be a superhero saving the universe from invading aliens. Honestly, he’s that outstanding! Give this man a raise and promote ahead of peers immediately. Seriously, thanks for the water man.. | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★ Brownsfan11
    Great guy, very knowledgeable. Knows the ins and outs of all the cars on the lot. Would recommend to anyone! | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★ Brownsfan11
    Great guy, very knowledgeable. Knows the ins and outs of all the cars on the lot. Would recommend to anyone! | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★ Gary Baldwin
    On August 23rd. I bought a 19 gmc canyon with around 65k miles on it. To date, it has been the worst experience, and most expensive. I had it 2 weeks before having to take it back to ganley to have the transmission serviced. They had it almost 2 weeks just to have the gm dealer down the road, put the right trans fluid in, and update | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Bulldogsred09
    Mike and the entire team has been very awesome to work with. Recommend to everyone. | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ RS
    Mike Rossi was awesome to work with. He and the rest of the Ganley team made it a great experience and I do not like shopping for cars. | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Trevor Truesdell
    Nick was very professional, helpful, and made purchasing our truck easy. | Read Full Review
    9/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ RS
    Mike Rossi was awesome to work with. He and the rest of the Ganley team made it a great experience and I do not like shopping for cars. | Read Full Review
    9/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Bulldogsred09
    Mike and the entire team has been very awesome to work with. Recommend to everyone. | Read Full Review
    9/21/2024 12:00:00 AM | Cars.com
  • ★★★★ Brian Karel
    I am extremely disappointed in the service to my truck I bought from them. My truck was dropped off on Wednesday night. Very clear instructions to deal with a breathalyzer to start it to get it on a lift. It is now been there a full 3 days of service time and the only call I got was that they wanted to upcharge me $400 to drop my gas | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Renee Mueller
    Awesomeness! Great job, Eric???????? | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ trevor truesdell
    Nick was very friendly, professional and made purchasing our truck very easy. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★ kldietrich2
    I was extremely nervous about purchasing from a dealership due to a previous bad experience. I explained this to Josh and he listed and helped me feel comfortable with my purchase. I was impressed that our sales representative was not overly pushy. He kept us up to date on everything and even called the following day to see how the v | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★ kldietrich2
    I was extremely nervous about purchasing from a dealership due to a previous bad experience. I explained this to Josh and he listed and helped me feel comfortable with my purchase. I was impressed that our sales representative was not overly pushy. He kept us up to date on everything and even called the following day to see how the v | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Truckster2
    Great new facility. Very knowledgeable sales person and smooth paperwork process from application to drive off. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rmhynd
    I was very satisfied with the sales staff. Everyone was such a great help with any questions I had. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Had a great experience. Everyone was wonderful, customer service was really nice, great service! Thank you | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ [email protected]
    Had a great experience. Everyone was wonderful, customer service was really nice, great service! Thank you | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Truckster2
    Great new facility. Very knowledgeable sales person and smooth paperwork process from application to drive off. | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rmhynd
    I was very satisfied with the sales staff. Everyone was such a great help with any questions I had. | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Unknown User
    They don’t like trade ins? And the sales rep we had was unprofessional, our family is a huge Jeep family and every time we have been in there it has ended poorly. The most recent one was we were trying to trade in our jeep for another one. We switch every 1-2 years. It’s a 18 with 60k and they low balled us. They wanted to offer 16k. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Merner
    Had a great experience working with salesman Mike Rossi - we had a game plan of what we wanted and the payments we wanted for our SUV and Mike and his team were able to come up with a great deal to get us out of our lease and back out on the road. Highly recommend paying this dealership a visit! Ask for Mike Rossi! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Cindy
    We were extremely surprised at how streamlined the purchasing process was and how efficient and courteous our salesperson was. | Read Full Review
    9/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cindy
    We were extremely surprised at how streamlined the purchasing process was and how efficient and courteous our salesperson was. | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jesse
    Inquired about stock #240615 which was listed at $54k. Was contacted only by text which I found odd. Inquired through cargurus 2 or 3 more times which usually results in a phone call from every other dealer when the sales staff has time. I texted back to follow up on truck and was told it had sold. Was informed that there were tw | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Evanoff
    Had a great experience purchasing a 2021 grand Cherokee L Limited! Todd and the rest of the team were extremely efficient and I didn’t spend all day at the dealership! | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Sydney P
    This dealership made my leasing process very enjoyable. Mike Rossi was a great salesman and provided great detail about the car I was interested in. I test drove several other cars and found this dealership to be the most helpful and the best! I will definitely be recommending this dealership to friends and family looking for cars. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ kaylamusso
    The dealership had a great selection of vehicles and everyone who I dealt with was very professional and helpful. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gail.elsbury
    Everyone was very nice came in ask what I wanted and they delivered with no hassles | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ renrema
    Excellent service as soon as we parked our vehicle on site. Mike Rossi met us and we knew what we were looking for. Showed us the exact vehicle we were looking for and we got to test drive the car. Ultimately ended up with a great deal due to Mike’s work ethic and willing to work with us. Couldn’t be happier. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gail.elsbury
    Everyone was very nice came in ask what I wanted and they delivered with no hassles | Read Full Review
    9/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sydney P
    This dealership made my leasing process very enjoyable. Mike Rossi was a great salesman and provided great detail about the car I was interested in. I test drove several other cars and found this dealership to be the most helpful and the best! I will definitely be recommending this dealership to friends and family looking for cars. | Read Full Review
    9/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ kaylamusso
    The dealership had a great selection of vehicles and everyone who I dealt with was very professional and helpful. | Read Full Review
    9/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ renrema
    Excellent service as soon as we parked our vehicle on site. Mike Rossi met us and we knew what we were looking for. Showed us the exact vehicle we were looking for and we got to test drive the car. Ultimately ended up with a great deal due to Mike’s work ethic and willing to work with us. Couldn’t be happier. | Read Full Review
    9/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Happy Buyer
    We purchased a new Chrysler Pacifica today and brought it home today. We had a very smooth experience with Ken Ganley Village Chrysler Dodge Jeep Ram of Mentor, OH - from meeting Todd, our sales person - to Ken to Logan. Todd was professional, friendly, gracious, and kind. The transaction was very smooth - so quick and easy. Working | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Happy Buyer
    We purchased a new Chrysler Pacifica today and brought it home today. We had a very smooth experience with Ken Ganley Village Chrysler Dodge Jeep Ram of Mentor, OH - from meeting Todd, our sales person - to Ken to Logan. Todd was professional, friendly, gracious, and kind. The transaction was very smooth - so quick and easy. Working | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christi Elly
    Thank you Troy. You are great to work with! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Fedakowski
    Bought my first car from here, Honda Civic Hatchback and I’m in love! Josh Gowing was amazing. He went above and beyond when it comes to customer service which I really value & appreciate (and I let them know that.) The overall experience was positive. Josh was laidback, it was a super chill environment and he was transparent & thoro | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Tyler S
    We had an amazing experience at Ken Ganley Chrysler/Dodge/Jeep/Ram! Mike R. was a great salesperson! Not pushy at all, answered all the questions we had, even searching and getting back to us for answers he wasn’t sure about. He helped us find the perfect truck. He stayed with us during the entire process, kept us updated throughout, | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ viv107
    Everyone was very kind and helpful! Rick and Felix were great to work with and I will definitely be back for all my future family car needs! Thank you very much!! | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Neeko12370
    Nice dealership friendly staff .. sales lady was helpfully abd friendly. Danny in parts also great | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Neeko12370
    Nice dealership friendly staff .. sales lady was helpfully abd friendly. Danny in parts also great | Read Full Review
    9/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tyler S
    We had an amazing experience at Ken Ganley Chrysler/Dodge/Jeep/Ram! Mike R. was a great salesperson! Not pushy at all, answered all the questions we had, even searching and getting back to us for answers he wasn’t sure about. He helped us find the perfect truck. He stayed with us during the entire process, kept us updated throughout, | Read Full Review
    9/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ viv107
    Everyone was very kind and helpful! Rick and Felix were great to work with and I will definitely be back for all my future family car needs! Thank you very much!! | Read Full Review
    9/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ aidenhampton
    This dealership does a very good job taking care of their customers and providing an excellent and very comfortable experience during the car buying process. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ jeremiah.gurley
    I recently visited Ken ganley jeep in Mentor oh and had the experience of a lifetime. Had a appointment with Anthony Martinez. Great guy, was more than helpful, went above and beyond for us. Not to mention his patience as I went back and forth on my decision. I definitely give him 5stars and the whole dealership. Thanks again Anthony | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ aidenhampton
    This dealership does a very good job taking care of their customers and providing an excellent and very comfortable experience during the car buying process. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeremiah.gurley
    I recently visited Ken ganley jeep in Mentor oh and had the experience of a lifetime. Had a appointment with Anthony Martinez. Great guy, was more than helpful, went above and beyond for us. Not to mention his patience as I went back and forth on my decision. I definitely give him 5stars and the whole dealership. Thanks again Anthony | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tyler Stanford
    We had an amazing experience at Ken Ganley Chrysler/Dodge/Jeep/Ram! Mike R. was a great salesperson! Not pushy at all, answered all the questions we had, even searching and getting back to us for answers he wasn’t sure about. He helped us find the perfect truck. He stayed with us during the entire process, kept us updated throughout, | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Hill
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Janajah_bragg
    Nicole is the best!! A people person, go getter and one of the best sales women around! | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ shaskett98
    Anthony was fantastic ! Friendly people and environment. Took care of me the best they could and truly looked out for my better interest. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ joanmx2
    Very friendly staff. I was working with Nicole. Helpful and knowledgeable! Good job. Thanks to all. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ bellis924
    Great to deal with. Gave me a huge discount on my 2500 ram and game me top dollar for My trade | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ bellis924
    Great to deal with. Gave me a huge discount on my 2500 ram and game me top dollar for My trade | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ shaskett98
    Anthony was fantastic ! Friendly people and environment. Took care of me the best they could and truly looked out for my better interest. | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ joanmx2
    Very friendly staff. I was working with Nicole. Helpful and knowledgeable! Good job. Thanks to all. | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Janajah_bragg
    Nicole is the best!! A people person, go getter and one of the best sales women around! | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
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