Autonation Chrysler Dodge Jeep Ram North Richland Hills

★★★★★ Cameron Caywood

Tony was helpful, kind and patient. I hate car shopping and dread it, but Tony was so friendly and calm and put me at ease. Thank you, Tony! Josh and JR were amazing, too! Thank ya'll! | Read Full Review

11/18/2024 12:00:00 AM | Google

★★★★★ India Davis

Just purchased a Hyundai Palisade from Auto Nation Hyundai and I had a great experience. Young was a great from start to finish and everyone was kind, fair and personable. Thanks for a great experience. | Read Full Review

11/18/2024 12:00:00 AM | Google

★★★★★ Jennifer Hernandez

Great representatives and staff! I recommend speaking with Jayden or Gabriel | Read Full Review

11/18/2024 12:00:00 AM | Google

★★★★★ Jennifer Gonzales

I can’t say enough good things about my experience here at this dealership!! Axel was kind and patient with all my questions and concerns. He went above and beyond. The finance department, Fred in particular was also fantastic!! Thank you again and YES I’ll be back for my next purchase! | Read Full Review

11/18/2024 12:00:00 AM | Google

★★★★★ Cardon Turquesa

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11/17/2024 12:00:00 AM | Google

★★★★★ Cassaundra Duffer

Everyone at this dealership is so friendly and helpful. Randall was pleasant to do with and was extremely helpful with everything. Fred was extremely helpful with the financing. They both did everything they could to get me what I needed. I was stressed out about my old car but after working with them the stress just melted away. I l | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Grant Crozier

Good service | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ zuphlas.

Just bought a 2016 TSI VW Golf for the people who work here. Car was well priced and in amazing condition. There’s a couple scrapes here and there but it’s nothing I’m personally bothered with as I feel the price is still accurate despite damage in my opinion (that and the parts that they’re on are probably gonna be switched out at s | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Mark Mobley

Great price, quick and friendly service. They got my car fixed and back to me in a very timely manner | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Teresa Cox

Love the Santa cruz | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Jorge Saucedo

Muy buenos los vehículos hyunday el problema es el personal es muy poco capacitado para ayudar. Les pides que quieres hablar con el manager y no quieren solucionar tus problemas en Finance. Nesesitan comunicarse más con los clientes. Para evitará problemas De este tipo les dejé un vehículo y ellos lo iban. A terminar de pagar y va | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Pamela Freeman

The salesman was very knowledgeable and did a great job explaining everything to me in a fashion I could understand. Very personable and kind | Read Full Review

11/15/2024 12:00:00 AM | Cars.com

★★★★★ Martha Lewis

Here is a review that will help those who look for realistic reviews and want to make their own assumption when buying a car. I was convinced that AutoNation was able to handle my car buying experience with all the other ratings and reviews that I read. I recently purchased a car from AutoNation and lets just say it left a mild soar | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Lindsey Cepeda

Son saved up his own money for his first car, put 4k down, bought one. Well 5 months later it's been in the shop 2 times and major issues. It's in the shop now with a quote of 10k to fix it! Why should he be needing to replace a timing chain, water pump, and the list goes on and on for a car purchased 5 months ago! Horrible, the c | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Megan Beck

Smooth and easy, Celeste is great! | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Arden Huffstutler

Went there to get a State Inspection, got the work done in a timely manner. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Tisha S

***Update as of November 12, 2024 It took 5 visits, 3 oil changes and a call from my out of state husband, but my car is finally as it should be. Thank you John for getting it done. Honestly I have tried to give them the chance to make it right, but it’s just been too much! My car went in for warranty work and they’ve just continued | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Gregory Box

Most of the experience has been great. However, we bought a 2019 Ram, we were told if anything was wrong to bring it back and they would fix it. The power mirrors don’t work properly, and my son was told within the week he bought the truck that they wouldn’t fix them for him, they weren’t covered. I guess they must have missed that w | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Regan Powers

I wish I could score less. 5 hours in the dealership-ok. Salesman Tony was great. Fred in finance decided to have a long lunch so we waited over an hour to sign paperwork. Then he had to go back because it wasn’t ready. Another hour. Ok- a week after purchase the oil light comes on. I told my son to go get it changed-sometimes things | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Michael Seybold

Purchased a used santa fe 2014 in november 2023. Had 97000 miles. Looked in really good shape. Assured by salesman that cars were certified free of major issues. Fast forward. November 1 year later. After putting 4000 miles on it and using oil informed needs new engine due to faulty piston rings. Strongly urge you have a car inspecte | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Mitch Arterberry

I really enjoyed the down home feeling I had when dealing with the professionals at Auto Nation Hyundai North Richland Hills. I felt welcomed and appreciated all the way through my purchase. There was never pressure and they were patient in answering every question. I’m so grateful for their assistance and can’t say enough good thing | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Will Smith

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11/9/2024 12:00:00 AM | Google

★★★★★ Sylvia Carrillo

I went for my oil change per my reminder on my dashboard and had a wheel alignment. I scheduled an appointment ahead of time and decided to wait. My service was completed within the timeframe that Mason offered. I was pleased with the wait time. | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Shaniqua “Only MiTy” Williamson

My experience was great! They were able to fit me in last minute due to an emergency and I am so grateful. While I was the last customer, I appreciate no one giving me an attitude about it. They took their time and even washed my vehicle. I am so grateful! | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Linda Negron

Great experience here. They were very helpful. | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Charlotte W

Great service | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Dave

I am very happy with the service my car receives with the Autonation Hyundai team at North Richland Hills. My car was in service for a while but I received updates and it was definitely worth the wait. My Sonata is better than ever. Jorge is an excellent advisor! I will keep coming back. Thank you so much! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Monica Enriquez

Mason, my Service Advisor, was extremely professional, informative, personable, and efficient? | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ M Bryson

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11/7/2024 12:00:00 AM | Google

★★★★★ Chris Bozeman

Earlier this year in April, I purchased a 2020 Hyundai Palisade Limited from Grapevine Ford. It was recently due for maintenance. I brought it to this dealership because it had a good rating. Well, once again I've seen just how little these ratings actually mean. I had been driving around all morning, starting around 6:00 AM - Satu | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Clyde Mc

They did a brake job and valve cover . Did a great job. I've been going there about 20 years. | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ Bryan Blackburn

It was great. I had an 8am appointment. I got there early. I was initially told that my issue would take 2 to 3 hours. I was out in 10 minutes. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ melissa Stewart

My son and I went to visit these folks this evening in hopes to buy him a new car. It was a bit of a struggle because of our budget but these guys made it work. Johnathan Ruff the Finance Manager was wonderful and genuine. He was down to earth and honest and just and all around a great guy. I know that I could have gone a little lowe | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Ketreanna Jordan

Mannnnn omgggg no lie I went in to CarNation Having Fear And Under The Impression that I Wouldn’t get Approved for a car but When I Say Jesus & Gabriel Did An Outstanding Job & Performance I mean Respectful Kind They Even Was Sweet To My Kids But The Biggest Blessing Came In The End When They Worked Hard To Get me Approved for a Vehi | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Sergei

I had a great experience. My salesman Young Lee was very helpful and made it all easy and seamless. Johnathan also did a great job laying out the paperwork and everything making it very simple and straightforward. | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ J. L.

We an outstanding experience at AutoNation Hyundai! Jaden Jassim, our sales associate, went above and beyond to make the process of buying a new car smooth and enjoyable. From start to finish, Jaden was attentive, knowledgeable, and truly cared about finding the perfect fit for us. Exceptional service all around – highly recommend!” | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ ihateadvertising

Good experience all around! Chris and Anthony were great to work with. Got my dream car at a good price. | Read Full Review

11/4/2024 12:00:00 AM | Cars.com

★★★★★ ihateadvertising

Good experience all around! Chris and Anthony were great to work with. Got my dream car at a good price. | Read Full Review

11/4/2024 12:00:00 AM | DealerRater

★★★★★ Darion Garrett

Honest and open communication throughout the process.! I have my car back and back on the run thanks to the technician and service advisor. | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Chery Ross

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11/2/2024 12:00:00 AM | Google

★★★★★ Nina Ivanova

Great service, fair prices. Love the dealership | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Brett Singleton

Good experience with entire staff. The went the extra mile | Read Full Review

11/1/2024 12:00:00 AM | Cars.com

★★★★★ Melissa Rowles

Treatment was good but don't bother scheduling an appt. 1st come 1st serve. 2 hours for an oil change | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Mitchell Jones

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10/31/2024 12:00:00 AM | Google

★★★★★ babita bhandari

all the staff are nice and helpful.. waiting time was already informed but it will be more helpful if waiting time is less | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Pedro Correa (Pedroca)

Great service: precise, affordable, fast. I wish I had gotten info on how to get my inspection renewed after the service maintenance I did... My son used to do it for me. So, now, I'll have to find out what I still need to get that sticker updated ?? | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Charlize Randle

Seamless buying experience in every regard! A special thanks to Axel for explaining the features of the car and being hospitable from the moment I called the dealership, to the moment I drove away. Every person in the dealership made me feel right at home and comfortable with my buying process, highly recommend! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Gabriela Rivera-Camareno

Axel and Abdiel gave me and my mom a great customer service. They helped us through the process of getting a new car after I had my car accident, and made the whole process so much less stressful than I expected. Go to them!!! | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ SaMaRaI JaCk

Just got my first car from here. Overall great experience. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Angel Izquierdo

Very good job and experience..thank to gorge...Very friendly,,very professional...knows the job...thanks for taking good care of my car...God bless you all... | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Connie Riley

10-29-24 from purchase May 15,2023 through out coming every 6 months for regular maintenance: oil change, tire rotation and other maintenance work in Srvc Dept… I haven’t been disappointed. This AUTONATION NRH is FABULOUS. Then for the service techs to awww about my beautiful “DALLAS STARS” green palisade makes me very proud and happ | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Gauhara Buzaubacova

Good service center,Jorge helped us a lot, managed everything on time, car got fixed everything in one day | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Susan Tedder

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10/27/2024 12:00:00 AM | Google

★★★★★ Cindy Hutchins

Convenient, friendly and very professional! | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Tom Simpson

Great service. Car was completed before promised time. Easy to book online. | Read Full Review

10/27/2024 12:00:00 AM | Google

★★★★★ Harrison Viana

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10/25/2024 12:00:00 AM | Google

★★★★★ Franklin Poole

The service advisor Zachary was exemplerary in taking care of my daughters car He really cared and made us feel whole once repairs were completed. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Tom Rushlow

Our sales person, Ryan loving was one of the best sales person we’ve ever met, went above, and beyond we gave him five stars! | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Christopher Mooney

Working with my leasing company to buy a car from AutoNation Hyundai, only to be told there was a bunch of add ons from the online price after we were ready to make the deal. Unethical and Bate and switch tactics. I will never do business with Autonation ever again. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Omar Jaimes

Gabriel was great! Helped us get in to an f150 and was able to help us through the process over the phone since we lived an hour away, he had all the numbers and paperwork ready to go before we got there! | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Deon Anderson

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10/24/2024 12:00:00 AM | Google

★★★★★ Laurie Hines Ackermann

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10/24/2024 12:00:00 AM | Google

★★★★★ Briana Randolph

The trade-in process was exceptionally easy, thanks to the excellent service provided by Young. He was highly informative, listened attentively, and ensured all my questions were thoroughly answered. From the moment we stepped into the dealership to the time we left, Young made an amazing impression that will leave a lasting impact o | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Deanna Ritzie

Disappointing, always have my service done here where I purchased my vehicle. While it wasn't the usual all-day appt, I was not happy with the service. Had the tires rotated and no one checked the air in the tires even though I mentioned when I checked in, I was going on a 1200-mile road trip the next day. The air pressure was sig | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ mitchellnegri

Was a good deal, charged my card twice for my down payment and now I have to dispute because they said they only charged once. Annoying | Read Full Review

10/24/2024 12:00:00 AM | Cars.com

★★★★★ mitchellnegri

Was a good deal, charged my card twice for my down payment and now I have to dispute because they said they only charged once. Annoying | Read Full Review

10/24/2024 12:00:00 AM | DealerRater

★★★★★ Michael Rayos

Terrible, don't go there financial guy hides information from you and add stuff to your loan, never gives you the final amount until you signed for all other stuff u never agreed to and he doesn't show a summary for every charges he added, This is by far the worst experience I ever had buying a car I bought one and leased one befor | Read Full Review

10/24/2024 12:00:00 AM | Google

★★★★★ Dixie Riser

Made my trade in experience quick and easy. Test drove 2 cars, traded mine in and did paper work in under 3 hours. Xavier was a pleasure to work with. He answered all my question and helped me find the best vehicle in my budget. | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Gingey Kamtheman

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10/22/2024 12:00:00 AM | Google

★★★★★ amy thorpe

Had a great selection of vehicles. Jason was attentive and communicative. Made sure we were satisfied with the experience. | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Tim Guyton

Parts department is a nightmare.Tell vendors they have parts in stock. Send driver on hour long journey to find out not in stock. This has been multiple times now. | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ GS Mindhels

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10/21/2024 12:00:00 AM | Google

★★★★★ Eric Nova

Thank you Mo for the great deal and service! | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ jean-luc

I am highly satisfied by the professionalism and the friendship of all employees I met at N Richland Hills CDJR. This is one of the best experience I ever had buying a new car. I cannot do anything else except to recommend that dealership for your next buy!!!!!! | Read Full Review

10/21/2024 12:00:00 AM | DealerRater

★★★★★ jean-luc

I am highly satisfied by the professionalism and the friendship of all employees I met at N Richland Hills CDJR. This is one of the best experience I ever had buying a new car. I cannot do anything else except to recommend that dealership for your next buy!!!!!! | Read Full Review

10/21/2024 12:00:00 AM | Cars.com

★★★★★ dylan rose

Bought a brand new 2025 Tuscan and got to drive it home and then back to the dealership for repairs. Apparently they don’t do quality checks to verify everything is in working order (like tail lights) before selling it. Oh and since they won’t make any money on the repair they’re in no rush “it will be done sometime this week”. Do yo | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Michaela Pablo

Jorge was very friendly and kept me updated throughout the whole process. Service was quick and everything I needed gotten taken care of. Great experience! | Read Full Review

10/20/2024 12:00:00 AM | Google

★★★★★ T B

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10/20/2024 12:00:00 AM | Google

★★★★★ Nora Apodaca

Listened, found a warranty for me and took care of it of all my concerns | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Emily Rivera

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10/17/2024 12:00:00 AM | Google

★★★★★ A- Mor

I recently purchased a Jeep Unlimited Rubicon and had an amazing experience thanks to Ryan Lovin. From the moment I called, Ryan had everything ready and made the entire process incredibly smooth. He wasn’t pushy at all, which is something I really appreciated. He was professional, knowledgeable, and genuinely cared about making sure | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Ellen Sharp

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10/17/2024 12:00:00 AM | Google

★★★★★ Dr. Jessica C. Salazar

Jonathan was the best salesman and represents your company well. He helped me with all my questions and was very patient. | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Ashton Hooks

If your looking for top tier experience and good food , look no further. And the best tea!! Sunni was sooo amazing and very professional . Kne2 all the ins and outs of the the we discussed to where I had to no choice but to buy . My overall was top tier . Next you visit ask for sunni. | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Erin Rulon

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10/17/2024 12:00:00 AM | Google

★★★★★ Not needed

Worse experience ever. They were the 3rd Jeep dealer I visited based on their advertisement. They claim to have a dealer discount of roughly $7k, then you get to the dealership, and they add on $6500 in worthless options. Needless to say, lost a customer with the misleading ads. Gotta wonder how many people fall for this type of ads. | Read Full Review

10/17/2024 12:00:00 AM | Cars.com

★★★★★ John Harrelson

Easiest car buying experience I have ever had. Straight forward pricing, friendly people and fast. Thank you! | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ kinsey Valdivia

Great experience! | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Sathish Srinivasan

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10/15/2024 12:00:00 AM | Google

★★★★★ Zen McMaster

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10/15/2024 12:00:00 AM | Google

★★★★★ Paviter Singh Virk

Quick service. Polite staff. | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ burgs_hostage.0k

The salesman I dealt with were great. Only good experience I had. The manager on the other hand being pushy about me trying to finance through them after already explaining I was going to my credit union. No one likes someone pushing them into doing something they don’t want to do. The following day I had a my approval from my credit | Read Full Review

10/15/2024 12:00:00 AM | Cars.com

★★★★★ burgs_hostage.0k

The salesman I dealt with were great. Only good experience I had. The manager on the other hand being pushy about me trying to finance through them after already explaining I was going to my credit union. No one likes someone pushing them into doing something they don’t want to do. The following day I had a my approval from my credit | Read Full Review

10/15/2024 12:00:00 AM | DealerRater

★★★★★ veronica segovia

This place is a joke, nothing but lies to try to get you to sign a contract. It’s sad that you can’t even find a honest car dealership now and days because everyone’s just looking for that commission. Beware Jaden /Jaylen will tell you a car is certified over and over and right before you sign that contract. You find out by a differe | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Jim

Fast service at a good price. Friendly staff and comfortable clean waiting room. | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Christopher Flemister

I appreciate Michael 's Friendly customer service demeanor and your quick professional service for my car ??. | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Audra Lewis

Mr.Cano did a great thing job talking about the cars we were looking into and treated us with respect | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ T Reynolds

I hate to say that buying a car is never a pleasant experience, but truly, it is a hard, frustrating process! AutoNation Hyundai North Richland Hills made the process better! It is still a long process, but the team here really was easy to work with and pretty upfront. They did get me the car I dreamed of for the payment that I de | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ mufaro bwerazuva

The communication was good Did well on my oil leak | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ k smith

Will never buy a Hyundai again. 2022 Santa Fe gave message it detected a potential issue with engine control compartment & engine light came on. Called dealership & scheduled appointment. Received notice they would need to keep car for 7-10 days along with $200 diagnostic fee. What happened to the wonderful warranty?? 7-10 days wit | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Espérant Ndedi

Excellent work ???? | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Mary Ellen Thomas

Very professional and thorough analysis and repair. It did take some time because of the complexity of the issue, but I was given a loaner vehicle during that time. | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Michelle Bong (Honey)

Ryan and Jorge are great | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Mikedthe1

Jorge helped our family out tremendously with the long waiting game of a new engine on a recall we had! They took care of us with a loaner and sent pics and updates every step of the way. Thank you! | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Teresa Albrecht

Great service, very professional and timely. Michael W. was thorough and a pleasure to work with! | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Bradley Pickle

Don’t know who’s more useless the Hyundai sales team or the service squad. Service can’t answer any questions and sales team can promise to take care of things and do absolutely nothing. Can’t trust these guys as far as you can throw em | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ John Foreman

No problems | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Michael Redmond

My service advisor, Michael, was very helpful. I felt like I could trust him. | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Dale Morris

Great service team. | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Sharon Ruiz

Great atmosphere and everyone was very kind. Except, ya'll had no water at all. That was a bit annoying being that it was Saturday. | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Suresh Babu

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10/9/2024 12:00:00 AM | Google

★★★★★ recce12

I’m not happy with the performance of your service department and here is why: I had my 2021 Jeep Cherokee (that I bought from you) towed into your store on Monday, September 16th. The car wouldn’t start. Sometimes it did, sometimes it didn’t. That day was a no-start day and it had gotten stuck in park. I had to manually press the ta | Read Full Review

10/9/2024 12:00:00 AM | DealerRater

★★★★★ recce12

I’m not happy with the performance of your service department and here is why: I had my 2021 Jeep Cherokee (that I bought from you) towed into your store on Monday, September 16th. The car wouldn’t start. Sometimes it did, sometimes it didn’t. That day was a no-start day and it had gotten stuck in park. I had to manually press the ta | Read Full Review

10/9/2024 12:00:00 AM | Cars.com

★★★★★ Rosalind Owen

Jason is an outstanding Salesman. He makes sure you get what you want at a price you can afford. Great Experience! | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Jason Chiang

I recently purchased a car from AutoNation Hyundai North Richland Hills, and I couldn't be more pleased with the experience. From start to finish, the staff was professional, knowledgeable, and genuinely attentive to my needs. They took the time to answer all my questions, ensuring I felt comfortable and confident with my decision. T | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ David Wilkins

AutoNation Hyundai made the car purchasing process so smooth. This is my second time purchasing a vehicle from them and I will continue to purchase vehicles here. Thank you Randall and AutoNation Hyundai | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Mandy McCain

I would give this service department a zero if I could! Took my Palisade in with very specific instructions of what's going on with my A/C. They don't touch the vehicle for 4 days to even diagnose. When they finally do diagnose, they tell me I have a leak somewhere. No correspondence whatsoever. After having my vehicle for 2 weeks, m | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Marve Southerland

I can’t stress enough NOT to take your car here for repairs! I was told by another auto mechanic after my car started having issues from their repair, that they did not replace one of my spark plugs when performing the tune up. The advisor Kylan only wanted to do another diagnostic ck and keep my car for 5 days. I ultimately let anot | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Cathy Jenkins

Provided great customer service. Did not have a way to get home and they arranged transportation. Car was completed very timely. Excellent customer service. | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Cloud Show (The Cloud Show)

I bought an Audi at AutoNation. It had a 3-month warranty. I never drove it off the lot because it needed to go in to get its gas tank fixed. So it can pass inspection. I finally get the car and the inside of the tires are slashed. My tire Guy said take it back so I went to take it back. Luis at AutoNation promised me he would take c | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Chandra Cooper

Tony our sales guy was amazing and honest. He told us like it was respectfully which is how we wanted it. Our finance guy Fred was awesome as well. Both of these gentleman went above and beyond. We will definitely be going back next time | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ amy henshaw

Michael at the collision center and the dealership did right by me. They replaced my engine on a 6 year old car and gave me a nice loaner to drive . I appreciate the customer service | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Shashidhar Reddy

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10/5/2024 12:00:00 AM | Google

★★★★★ Elias Daniel Castro Caballero

Service was super fast!! | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Verneita Washington

My salesman really took the time to work a trade in deal and place me in a new 2025 vehicle that I love. Thank you | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Roy Benson

We purchased a Certified Preown 2023 Hyundai Veracruz in May. The car had been kept in the dealership and they were selling it. Our salesman told us three times that since it was certified we would get the 36,000 maintenance like a new car. He told me this three times. On the test drive, while looking at the car before leaving and a | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Moises Amador

I had to drop off my vehicle for a fix that was keeping me driving it. First personnel I dealt with was adamant on getting me a family vehicle and all I cared about was getting from point A to B, we would make it work. Well they got me a vehicle on them to make sure my family had a car. Personnel ended up quitting and Joe took over. | Read Full Review