Pearson Chrysler Jeep Dodge

★★★★★ Kyle Krupp

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4/3/2026 12:00:00 AM | Google

★★★★★ Kirby Montgomery

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4/3/2026 12:00:00 AM | Google

★★★★★ Julius Triplett

The crew at Pearson Ram were proficient and professional as always!!???? | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Bradley Cookson

Took my wife's Jeep wranger to get a brake line swapped. Advisor Jason passed on what notes I had to the technician which saved on diag time. Despite the wrong part coming in, they were as quick as could be with replacing the entire brake line and fixing all the recall notices. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Wayne Gibson

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4/2/2026 12:00:00 AM | Google

★★★★★ Chris Clemens

My Jeep is in worse condition than when I brought it in. | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Kelley Blanchard

I had an excellent experience working with Collin at Pearson. From the moment I walked in, he took the time to walk me through all the options within my budget and answered every question with impressive knowledge—he truly knew the details of each vehicle off the top of his head. What stood out most was how much he went the extra mi | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Heidi Lacy

We had a great experience working with Khaled and Earl. The purchase of our new truck went smoothly and we're really happy with the truck. We were very pleased with the customer service. | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Martha Fisk

We just moved into area. We had an oil change and inspection. Work was done thoroughly. Happy to go to Pearson again!! | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Chrissie Perkins

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3/29/2026 12:00:00 AM | Google

★★★★★ Todd Smullen

Huge fan of the Pearson Family of dealerships and the Jeep location is no exception. Super friendly people, great service and an amazing experience overall | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Chris Austin

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3/28/2026 12:00:00 AM | Google

★★★★★ Christopher Donnini

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3/28/2026 12:00:00 AM | Google

★★★★★ heather szamocki

The only reason this place gets five stars is because of a salesman named Ken C. I bought a vehicle from out of state and after a day of haggling price I found out that the mileage listing was off by 4000 miles. Ken later renewed my faith in the dealership, and had walked through the sale side-by-side with me. He has been extremely | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ J Ted Joyce

Had a great experience at Pearson for purchasing a new vehicle. They were easy to work with, no non-sense. Collin was our sales consultant. Answered all of my questions, looked at their inventory, and found the vehicle I wanted. Price negotiation was reasonable, again straightforward and no non-sense. They pretty much have straight u | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ tom roe

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3/28/2026 12:00:00 AM | Google

★★★★★ Daniel Cleghorn

Let me know what services my crossover needed and cost to fixed them before repairs. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ D B

Sent my jeep over for a routine service - dropped it off the evening before for a morning appointment - they had it all done be by 915 the next morning. Easy in and easy out. Great people and wonderful experience. | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Virginia Merritt

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3/24/2026 12:00:00 AM | Google

★★★★★ Michael Cox

I was in the market for a new Grand Cherokee. I had looked at all of the dealerships in northern Virginia, as that is where I normally had gotten the best deals. I came across this dealership during a search on Jeep.com when looking for a jeep that had all of the features I wanted. I emailed their dealership and in just a few minu | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ michael davis

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3/23/2026 12:00:00 AM | Google

★★★★★ Ryan O'Hara

I had a really great experience working with this dealership. They were willing to communicate via email/text before I came in to the dealership, huge shoutout to Brandon for helping helping with that. At the dealership, I had a great experience. I was in and out in just a couple hours with my new Jeep. Ken was extremely helpful thr | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Rick Jordan

Pearson was able to schedule the repair, communicated clearly, had the part needed and completed the repair on time. Staff was excellent. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Will Martin

Service was fast and friendly! | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Amanda Washington

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3/20/2026 12:00:00 AM | Google

★★★★★ Michele Aiken

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3/20/2026 12:00:00 AM | Google

★★★★★ L G

Rough experience. Drove about 30 minutes to look at a 2024 Yukon SLT. Liked the vehicle, but as we were walking back in to buy it, we realized the “20 inch black rims” preciously discussed weren’t actually black rims. They were… plastic. Obviously felt like I was getting hustled because no one mentioned this in the 30ish minutes I wa | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Linda Bey

Good customer service Salesman knowledgeable about vehicle Good extended warranty offering | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Marc Belcourt

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3/17/2026 12:00:00 AM | Google

★★★★★ Danielle Holloway

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3/15/2026 12:00:00 AM | Google

★★★★★ I Labuschagne

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3/15/2026 12:00:00 AM | Google

★★★★★ Ramzi

Excellent customer service. | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ jeff danforth

Got a great deal on my 2025 Jeep Wrangler, Khaled was great to work with. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Ryan Dorfman

I went into Pearson CJDR late Friday looking to purchase my 2024 Dodge Hornet out of a lease. By Monday evening, we finished the transaction and it was smooth and easy. I was impressed with the level of service and knowledge that I received from everyone at Pearson. Special thanks to Shawn, Matt, and Jeff. They guided me through | Read Full Review

3/12/2026 12:00:00 AM | Google

★★★★★ Charlie Angel

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3/9/2026 12:00:00 AM | Google

★★★★★ Dian

Have experience with buying my new 2026 jeep Cherokee | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Ashley Miller

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3/7/2026 12:00:00 AM | Google

★★★★★ wilt greenwood

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3/7/2026 12:00:00 AM | Google

★★★★★ Roy Maddox

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3/7/2026 12:00:00 AM | Google

★★★★★ Jeff Domyan

Made an appointment to have another Jeep Wrangler 4xe recall completed. Recall was done quickly and without issue. I didn’t buy the Jeep there, so I need a genuine Jeep dealer to make future repairs. I’ll be going here from now on. | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ linda irving

I was early and they took me right away. They were finished in the amount of time they said they would be. When I had questions the explained in layman’s terms so could be understood. All employees were friendly. | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Eboni

Love the experience and thanks Ken Carroll for your patience | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Keith McPherson

Salesman were friendly and not pushy. Kalib was very good at getting everything wrapped up and made it a pleasant experience. Thank you I am very pleased | Read Full Review

3/5/2026 12:00:00 AM | Google

★★★★★ Taylor Bryan

I worked with Ken Carroll to buy my first car! He was so nice and walked me through everything slowly, making sure I got the best deal for me! | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ brian keech

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3/3/2026 12:00:00 AM | Google

★★★★★ Paul DePippo

It was all good. The people were friendly and professional. Due to an unexpected event I asked them to speed up their process. They cheerfully did so. This was much appreciated. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Donna Davis

Quick turnaround for radiator replacement. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Chris Ruppert

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3/2/2026 12:00:00 AM | Google

★★★★★ David Joynes

I take my company’s fleet trucks to Pearson and I started taking my personal vehicle there since they have done such a great job. Jennifer is super helpful and kept me up to date with the service. Really good price on tires and the staff is very friendly | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Josh Brumbaugh

Friendly helpful staff that made the entire buying experience much less frustrating and stressful. Gave me top dollar for my trade, and a great price on my new Ram! Highly recommend! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Tonya Scott

I was asked to give a review months ago after having some work done at this facility. That experience left me feeling a little uncomfortable. Currently, I am having trouble with my vehicle Air Suspension System. You all suggested I install a conversation kit. That's good advice. The issue is you qutoed me a price of around $8,000 f | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Lisa B Broughton

They did a great job ...had a oil change and headlights adjusted... | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Johnye Kotrola

quick service capability and response | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Gary Sager

Took the van in. They diagnosed the problem got the part and took care of it all under warranty and a very professional and fast manner everything went as promised | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Melanie Reid

Always take my jeep back to the dealership and Pearson is always easy to deal with. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Steve Heath

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2/24/2026 12:00:00 AM | Google

★★★★★ Stephanie Hogg

They found the problem quickly, but ordered the wrong part at first. I went about three weeks without my car due to that mistake, but they took care of the issue and communicated with me very well. | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Sherry Heinly

The recalls and check engine light took awhile to get completed but they were committed to figuring out what was wrong. Come to find out something was not hooked up from factory! Only jeep dealership that offered me a rental which I was extremely grateful! Recommend these folks! | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Gordon Liverpool

Got my Cherokee a few days ago the salesman was engaging we discussed the vehicle and some personal things the buying went smoothly.it’s too soon for me to give an overall review Kenneth an A. The SUV has to be taken back for a check,until then . | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ D. W.

I was going out of town and I needed my headlight fixed. They squared me away in under an hour. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Michael Braggs

Great customer service and informed salesmanship. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Ghazi Suyad Choudhury

Got my Rav4 from here. Mr. Chris was really helpful. Highly recommended if you're looking for a car | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ John A Gray Jr

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2/19/2026 12:00:00 AM | Google

★★★★★ radha krishna

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2/19/2026 12:00:00 AM | Google

★★★★★ Robert Griffey

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2/16/2026 12:00:00 AM | Google

★★★★★ Jeffrey Lund

Had my can sent up there for warranty repairs.. they called and said it was ready. Took off wife and picked up wife to get it. Still had the same problem. Had to come back the next day and waste all that gas and time with no compensation for their mistake | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Steven Vaughan

I went there for an oil change and tire rotation, in and out in an hour. The service is always great! | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Eric Simpson

Had a last minute situation with my daughters car, This dealership went above and beyond finding the part at another dealer that I was able to pick up and they fit me in on a Saturday schedule for service. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ keith hedgespeth

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2/15/2026 12:00:00 AM | Google

★★★★★ chris toth

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2/15/2026 12:00:00 AM | Google

★★★★★ Ernie Hargrave

Jason and the service team did a great job with oil change on my Jeep Cherokee. Jason goes above and beyond in answering questions related to services performed. Rating: 10 Thank you. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ John Durrell

I just had a great experience purchasing a new vehicle from Pearson Chrysler Jeep Dodge Ram Dealer. From the first time looking at the vehicle, working with the sales representative over a few weeks until I purchased the vehicle. I purchased the vehicle at my own pace with no pressure at all from the sales representative. The sales r | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Janet Tsimbos

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2/13/2026 12:00:00 AM | Google

★★★★★ Steve Delucia

Seems like im here every day go there all the time! I bring all my vehicles there. Great service and parts department. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Haus of Jung

Got my used Mazda there and it’s been about 4-5 years later and I still LOVE it. Quality cars resold here. Recently went in for an oil change and my back hatch was a little messed up from moving heavy gear, they found the problem and fixed it for free !! Couldn’t be happier w this dealership. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Karissa Schnitz

Pearson is the best!! They worked so fast to get my Jeep done and had the most kind staff! I can't say enough good things. Thank you. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Ted Lansing

Friendly people. Dark waiting room. I wish they asked me more questions about my car. | Read Full Review

2/11/2026 12:00:00 AM | Google

★★★★★ Victor Robinson

As always an excellent job and professional work did a good job on my truck . Jason and the staff did an excellent job on my vehicle | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Logan Bunger

Great service with a smile. Quick and responsive. | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Nam Q. Vo

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2/9/2026 12:00:00 AM | Google

★★★★★ David Overton

Excellent service as always | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Guy Bailey

Great service, nice people | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Nellow Simukonde

I am very pleased with the service provided on my vehicle on February 4 and 5, 2026. I took my 2007 Dodge Charger for state inspection and to check a few things, including an evap leak, a change engine light, excessive vibration when the car is in drive and stopped, and a burning smell when the engine heats up. I had also brought my | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Mike Davis

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2/6/2026 12:00:00 AM | Google

★★★★★ Cory Atack

I’m very pleased w Doug my service advisor and Nick, with the service and attention I get w my 2 Jeeps. One is 25yrs old and it looks drives and feels brand new. Pearson is always my go to for service and advice. Prices are consistent and communication is very efficient compared to other dealerships in the area. I’m fortunate to hav | Read Full Review

2/5/2026 12:00:00 AM | Google

★★★★★ Mason Smith

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2/3/2026 12:00:00 AM | Google

★★★★★ peggy lemay

My service was excellent. Easy appointment scheduling and done on time. Special bonus the team vacuumed and cleaned my windshield. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Monique Barnes

Pearce always does wonderful & efficient work! They had a rental car arranged & the service department even made arrangements for me to pick up my Overland & return the rental after the service department hours & handle all with the sales team. Love them! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ FENG LIN

I bought a 2022 Nissan Murano SL from Chris. He was very friendly and not pushy at all, and he was able to communicate with his manager from my perspective. After buying the car, I left some personal belongings in my old car, and whenever I called Chris, he responded immediately. A week later, he even called to follow up and ask if t | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Zelly Nurse

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1/30/2026 12:00:00 AM | Google

★★★★★ Pradeep Baby

The dealership is clean and comfortable Regular service we can wait while service Also offered shuttle beverages and snacks were available Worked with manufacturer to get me some exceptions on the warrenty. | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Thomas Saunders III

What a great company to do business with! Great customer service and very professional!!! I love my new car! | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Cory Sandlin

Not sure how this company has 4.5 stars, my wife found 2 trucks to look at online and went through the approval process. Once she got approved I went down there to look at them to see which would fit our business best considering we’ve been growing and needed another vehicle. When we went to discuss numbers I called my wife up and to | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Victor Hugo Olivares

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1/26/2026 12:00:00 AM | Google

★★★★★ Sam Young

Ken was great! | Read Full Review

1/26/2026 12:00:00 AM | Google

★★★★★ EBONY THOMAS

Very friendly and professional, service time was very excellent and they were honest with me about vehicle services I scheduled to have done and didn’t need saving me hundreds of $$$!!! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Michael McGee

Another great job by Pearson Jeep on Broad street. Kept me apprised of all repairs and cleaned the inside of the Jeep. Nice touch! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Dondrell McCallon

Service was communicative and attentive. Everyone was nice and took good care of me. The process of my Pacifica airbag recall did take longer than originally anticipated, but I was afforded a rental throughout and updates. Will be bringing my vehicle back for servicing and can recommend for others! | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ Ron Shamaskin

FAST efficient service | Read Full Review

1/24/2026 12:00:00 AM | Google

★★★★★ F Davis

Service department nightmares: I cannot recommend trusting this dealership with your vehicle or your time, based on my experiences. The first time I brought my 2013 Wrangler in for a heater coil replacement, it took nearly three weeks. When I got my vehicle back, I found that the seatbelts were left unattached and several hoses conn | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Brittany Stone

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1/22/2026 12:00:00 AM | Google

★★★★★ William Riley

Took 2021 Gladiator in for clutch recall. Quickly scheduled an appointment. Told it would be two days. Got call mid afternoon first day and told it was ready. All is well with the truck. Thanks. | Read Full Review

1/21/2026 12:00:00 AM | Google

★★★★★ Anwar Yehia

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1/21/2026 12:00:00 AM | Google

★★★★★ C. HA

Absolutely no complaints about the service folks but not happy about the cost of electronic components!!! | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Tom Tuebo

Shawn gave me great service last week. The doors were closing but he was able to complete a few tasks after hours. I appreciated his efforts. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Stewart Waddy

Overall everything was very speedy and professional. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ joneswajr

I had a recall on the vehicle. Pearson provided a rental. The customer service was outstanding and they kept me abreast of the progress until the vehicle was complete. I appreciate the care and service I received. | Read Full Review

1/15/2026 12:00:00 AM | Google

★★★★★ Vaughan Atkinson

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1/14/2026 12:00:00 AM | Google

★★★★★ Adam Francis

10/10 service. Great customer service and fair prices. | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Le Kang

Fast service! | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Scott Twitchell

First class operation | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Tom Tuebo

Andrew gave me great service this week. The doors were closing but he was able to complete a few tasks after hours. I appreciated his efforts. | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Lauren Rush

Thank you Pearson and to my sales rep, Khaled, for an easy and upfront car buying experience | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ Shea Tee

It’s was alright, wasn’t as professional as expected. Purchased a vehicle and there’s a crack on the windshield that I didn’t realize until after the fact. Also I asked multiple times if gas can be put in my vehicle and that never happened. It wasn’t terrible, but also wasn’t the best. I’d say stay on top of them and make sure you re | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ Jacqueline Alston

Customer service was professional and I appreciated the welcoming environment in the waiting area. Thanks to everyone who made my first visit positively memorable. | Read Full Review

1/12/2026 12:00:00 AM | Google

★★★★★ Don Faison

Great Service - Jason is the best! | Read Full Review

1/9/2026 12:00:00 AM | Google

★★★★★ Erika Lynn Quinn

They did a great job fixing my seat belt pretensioner! It is just like new. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Valerie Cantrell

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1/8/2026 12:00:00 AM | Google

★★★★★ tutut1223

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1/8/2026 12:00:00 AM | Google

★★★★★ Kenneth Morici

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1/8/2026 12:00:00 AM | Google

★★★★★ Stephen Schmidt

Quick and easy! All I needed was a state inspection so I just waited in their nice customer lounge. I’ll definitely return for other service in the future. | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Eric Hill

As someone who recieved service here, I can only say that there is something deeply wrong, not with the mechanics, or the staff, but the business model. we buy vehicles from dealers, we must because they created a rigged market, but the cost and availability of parts to support those vehicles for an acceptable timespan is so out of | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ John Oulton

The service department sucks. They aren’t friendly or helpful in anyway. They’re rude on the phone and somehow can’t seem to fix problems more often than they can. I can’t tell you how many times I’ve had to take vehicles back for the same issues and pay them everytime to not fix anything. The sales department has always been OK | Read Full Review

1/8/2026 12:00:00 AM | Google

★★★★★ Bill Papierniak

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1/7/2026 12:00:00 AM | Google

★★★★★ Shawn Holmes

Shawn got me set up really nice!!!! | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Lisa Williams

Everyone and everything was done in a timely manner and efficient | Read Full Review

1/7/2026 12:00:00 AM | Google

★★★★★ Tek Subba

One of the most comfortable dealership to purchase vehicles in the Richmond City. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Kevin Cotchan

I had a good time at Pearson. I didn't go there to buy one initially, Just wanted to check the prices. Ken Carrol came running out of the dealership asking me all sorts of questions. I had been there before and nobody paid any attention to me. Ken was able to find me a Jeep and got me a price I was comfortable with. Although at the t | Read Full Review

1/3/2026 12:00:00 AM | Cars.com

★★★★★ Bryan/Susan Hines

In 2017 we bought two vehicles from Pearson and had a great experience. So when it was time to get a new Vehicle we knew we would be going back to them. We had done a lot of looking online so knew what we wanted when we got there. We worked with Mike and got top notch service. Once again they did not disappoint. We highly recommend t | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Eric Livingston

I brought in an our handicap van after several years of having problems and they correctly diagnosed the problems and promptly did the repairs however when I brought it home it still had an acceleration issue. So I brought it back and they diagnosed the underlying problem which was likely caused by my neglect of the oil leak that I w | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Edward Burleson

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1/2/2026 12:00:00 AM | Google

★★★★★ David Bowen

Great service! Shuttle was a big help! | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Anna Asbeil

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1/2/2026 12:00:00 AM | Google

★★★★★ Jeff Harrison

Fantastic service and very helpful. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Wrightly Reed

Immediately processed by Service Advisor. Gave us a discussion of services to be performed and an estimate. They notified us when our Jeep was ready. Very professional and courteous. Provided status update and notice of service completed. Discussed services so we knew what to expect on the road. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Benjamin Reed

Great service and easy to communicate with. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Marie

The lack of communication on the service side. I'm beyond furious. You call and they dont amswer. | Read Full Review

12/29/2025 12:00:00 AM | Google

★★★★★ Jimmy Hayden

Chris did an amazing job assisting me with my purchase today of my first jeep. He made the purchase stress free and also provided valuable insight. I would recommend him to anyone looking to make a purchase! -James H | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ Les Owen

Fast service. Reasonable price. | Read Full Review

12/24/2025 12:00:00 AM | Google

★★★★★ Ken Stroud

Smooth, fast, great. | Read Full Review

12/24/2025 12:00:00 AM | Google

★★★★★ jimmy G

We are very satisfied with our experience with Pearson’s. The service manger got us in that day as a wait for a window problem. Much to our satisfaction, they fixed the problem in under two hours. They were very courteous and polite. We would highly recommend Pearson’s. | Read Full Review

12/24/2025 12:00:00 AM | Google

★★★★★ Mike Glass

Great people and wonderful service. I just paid $163 dollars for an oil change and tire rotation for my Ram 1500. Again, great dealership and people but thought the price was a bit too high. | Read Full Review

12/24/2025 12:00:00 AM | Google

★★★★★ Rebecca Wilken

I had to have my brand new car that I bought on December 8 third to this place last Sunday because after only two weeks of having it broke down, it wouldn’t start we couldn’t figure out what was wrong with it. My car is still there till this day, but the place I bought it from send someone out to fix it replace the part but I just wa | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ Gerald Quirk

Happy w the care and service I received on my Jeep | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ Mika Hentman

Very cordial and efficient v | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ Ralph Martens

New to the area and my 2018 Ram 1500 ecodiesel generated a check engine light. Took the vehicle to Pearson because they were the closest dealer. Doug, the service advisor, was professional and they diagnosed and repaired the problem same day at reasonable cost. CELs can be tricky because so many different faults can cause this light | Read Full Review

12/23/2025 12:00:00 AM | Google

★★★★★ Paul Masch

Great experience. Jennifer in Servive Dept was very quick to respond and answer questions. Very pleased with their work. | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Thomas F Williams

Excellent | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ John Largen

Excellent service and staff | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Colleen Simpson

Amazing service as always! | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Sarah Hazzard

Chris was awesome, low pressure, listened to what we wanted and was very helpful. Will use him again and come back to Pearson if I need another vehicle at some point! | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Matt Furr

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12/17/2025 12:00:00 AM | Google

★★★★★ Henry Brailey

Tim Foster did a good job in insisting me on getting my car Taken care of | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ Carol Zimmerman

The best experience I’ve had while purchasing a vehicle! | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ Cav Scout

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12/17/2025 12:00:00 AM | Google

★★★★★ Lara White

Although I apparently showed up on the wrong day and time for my appointment, they were very accommodating in getting me in and out in a friendly and efficient manner! | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ Nancy Koontz

Awesome experience buying my Jeep Grand Cherokee! John and the whole team made it very easy from the test drive thru purchase. | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ John Harris

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12/15/2025 12:00:00 AM | Google

★★★★★ H B

Service dept was fast efficient and friendly. Doug was exceptional and keeping me informed and updated. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Kristy Rizzo

Excellent customer service and professionalism from my salesman Michael Hayes and manager Matt! I came in on several different dates to look at and test drive vehicles before making a decision, all with a two year old in tow. I appreciate their patience, customer service, and clear communication throughout the entire process. Highly | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Shandi Darnell

I had a pleasant experience getting my Jeep Wrangler repaired at Pearson, which says a lot. The people were friendly, especially the salespeople up front who offered coffee while I waited for my Uber. They fixed my Jeep in a reasonable time and cost, despite a snow storm. I will go back should the need arise. | Read Full Review

12/14/2025 12:00:00 AM | Google

★★★★★ Erik Maurer

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12/14/2025 12:00:00 AM | Google

★★★★★ Vickie Kiehm

So lucky to meet up with Sales Consultant Kenneth Carroll while I was driving the lot looking for the Jeep Wrangler I had seen on the website...AT 7:30AM...an hour before the dealership opens. Getting with the right sales person made all the difference as I wasn't having the best experience from the previous day of shopping. Ken we | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Courtney Johnson

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12/12/2025 12:00:00 AM | Google

★★★★★ Roger Watson

Our buying experience was excellent. Would recommend them to anyone. No hidden fees or other stuff | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Ian Conner

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12/12/2025 12:00:00 AM | Google

★★★★★ Ricky Southerland

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12/12/2025 12:00:00 AM | Google

★★★★★ phil stowell

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12/12/2025 12:00:00 AM | Google

★★★★★ Emily Zohn

I went not knowing exactly what I wanted. Ken Carroll did a fantastic job listening to what I wanted in a vehicle and directing me to the right models. He was very knowledgeable and was cognizant of keeping me within my budget. I had a wonderful experience and would high recommend Ken. I am in love with my new Jeep Grand Cherokee! | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Chanverek Thinhg

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12/12/2025 12:00:00 AM | Google

★★★★★ Kyle Regetz

Mike Hayes was great to work with! My favorite quality about Mike is his approachability and accessibility. Super fast at responding to calls and texts and answering questions. Even after the purchase he had great customer service | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Andy Condlin

They were great even though I had not bought my Jeep there. They were responsive and keeping me informed the whole way through. Cannot say enough nice things | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Ethan Crockett

Go see Ken Carroll for your new Jeep! He was kind, polite, and courteous while we were making a decision on a Grand Cherokee. He checked in, but never with any pressure. I was traveling the week we purchased, and he got most of the paperwork done over the phone which I was greatly appreciative of. I can’t imagine a car transaction | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Brent Light

Excellent purchase experience. Fast vehicle buying process I have ever had | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Kerry Clendenon

The problem did not seem to be diagnosed correctly or completely by Pearson service. My issue was diagnosed to be electrical and paid for a fix. The next day the car wouldn’t start again. I had to jump it and took yhe jeep t a Valvoline center. They tested the battery and after changing that out the jeep has been starting for the las | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Tim Bailey

Took about 6 months to get parts in for my 2019 Jeep Cherokee Limited. I can’t say I’ll ever buy another Chrysler product. Car was down for six months under warranty. | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Jesus Leonel Tejeda

I recently just bought a Ram TRX and Ken Carroll was my salesman and was an excellent help. He made the process super easy and quick. | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Kristine Quann

Always friendly and helpful. Great service department. | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Darnell Coleman

I took my Dodge Charger SXT in on a Thursday morning to get a diagnostic on my backup camera and water collecting in my rear passenger door. Unfortunately they couldn't get to it that day but called me to keep me up to date. When they got to it Friday they called to let me know what the issues were and what the price was for the re | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Tracey

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12/8/2025 12:00:00 AM | Google

★★★★★ Eltonya Webb

Recently, I needed to go get some work done to my car. The experience is always a pleasure. They inform you of what is going on and make sure you're comfortable as you are waiting. Everytime I go there it is always a 5 star experience. | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ Daniella

Pearson Jeep is hands down the best dealership that we have ever purchased a vehicle from. We are absolutely thrilled with our brand new Jeep Grand Cherokee Summit Reserve 4X4, and owe it all to the outstanding service we received from John Long and the rest of the Pearson team. John Long is a stellar professional in every way, and h | Read Full Review

12/7/2025 12:00:00 AM | Google

★★★★★ Will Glaveskas

Had a horrible time with Pearson. The people working at the front desk in the automotive shop are rude and can’t be bothered. Went in for a warranty repair and it took them two tries to get the repairs done correctly. It took me two months to notice after the repair that my fog lights no longer work and I am missing the cover to one | Read Full Review

12/7/2025 12:00:00 AM | Google

★★★★★ Jonathan Freed

Fair price for brake and rotors. They did a great job repairing our vehicle. | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Michael Wald

I was really impressed with the service I Received at the Jeep dealership. Very helpful, super attentive, and they got me in and out of there for my inspection. | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Carolyn hague

Great people and results. I could not have a better service experience, always professional, efficient, timely, and friendly. Thank you again Doug and crew. | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Bobby Pedrazzi

great!! | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Sybil Woolridge

| Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ qwoozin1

I have been using Pearson since I purchased my vehicle new in 20 21.. always satisfied with their service switched out my wife's Chevrolet to Pearson for service and my son's Ford thank you guys so much for great service | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Lisa Van Arsdale

Fast efficient and courteous. Very helpful. Gave me a price and an estimate on the time frame. Offered me a courtesy ride. It was a very pleasant experience | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Renee Miller

I had a wonderful experience at Pearson Dodge. Our Sales Consultant, Ken Carroll, was great! And I love my Jeep Grand Cherokee! | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Gretchen Jenkins

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12/3/2025 12:00:00 AM | Google

★★★★★ Mark Livick

My sales Rep Collin Harding was excellent. Great listening skills, patient, and found my needs. The entire staff made my purchasing experience wonderful and I highly recommend this dealership! | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ David Crockett

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12/3/2025 12:00:00 AM | Google

★★★★★ Ed OConor

I shopped from Harrisonburg to Richmond for a used Tacoma in good condition. Prices were inflated every where. At Pearson I met Khalid Ali who was a true professional. I found the truck that I sought, in great condition and at a very fair price. The purchase was fast, painless, and came with a nice warranty. Khalid and Jeff Holland p | Read Full Review

12/3/2025 12:00:00 AM | Google

★★★★★ Andrea Trower

The volume on my radio jumped to and was stuck on max. It scared me to the point I was almost in an accident. I made it the service center by 4:45 a nervous wreck with no appt. I was about to drive out of town the next day and did not want to drive and not be able to listen to my radio. Thankfully Michael and Tim were able to resol | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Gary Richter

My Jeep had a couple of issues, Pearsons communicated well, informed me of issues, had the vehicle work completed when promised… no issues at all | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Martin Steiner

Great experience with Doug and the service team. Completely satisfied! | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Virginia Watson

They got my drive train fixed. Car is riding much smoother. | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ P Williams JR

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11/29/2025 12:00:00 AM | Google

★★★★★ Erick Teger

They made short work of a usually long process. Test drove the couple of Jeeps…. Did my homework and made the decision in about a week to go with the Jeep was the only one in a standard. Ken Carollle made the whole process very simple. In and out in about 2 hours. Good sales service. | Read Full Review

11/29/2025 12:00:00 AM | Google

★★★★★ Raju Mohanlal

I always give my dodge car to Pearson west broad for service. The service will be good, quick and always the best.. Highly recommend | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ nonno yobusiness

My Jeep Grand Cherokee is running like a champ thanks to the service at Pearson Jeep. | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Mary Balthasar

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11/28/2025 12:00:00 AM | Google

★★★★★ Karen P. Kukuvka

Excellent service | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Barbara Genova

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11/28/2025 12:00:00 AM | Google

★★★★★ Landen Tyree

I have never had a more frustrating experience trying to get my car fixed as I have had with this dealership. A simple warranty airbag repair somehow turned into nearly three months of delays, conflicting information, and procedures that did not align with FCA’s own published repair guidelines. I repeatedly received different answer | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Ellis Coleman

I was greeted when I entered the service counter. The other service members were also very polite and helpful | Read Full Review

11/26/2025 12:00:00 AM | Google

★★★★★ Jeannette Benton

Jason is our regular service department associate. He is always professional and very helpful. He knows our name when we come in and greets us with a smile | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ marcooctavio x1

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11/23/2025 12:00:00 AM | Google

★★★★★ Tina Toney

Went in for a recall only. They were very nice and explained the issues. | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Larry Maitland

The most smooth transaction on a new vehicle that included a trade in that I have ever experienced in my 73 years. They make it extremely easy to do business. | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Honey Gill

Best price on my 2025 grand Cherokee . Ken was very friendly and knowledgeable. Made our purchase decision easy ?? | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Robert Riffe

Very prompt service. Excellent work. | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Wolf Auguste

Didn’t change my oil as requested yet, still charged me for it. | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ mdenas04

Overall gave us a fair price on our trade and at first was a smooth process…. But ultimately was a bad experience as they were discourteous to our time and not knowledgeable about the features on the different trim levels. They’re not very knowledgeable about the features or overall features that a buyer would want. As they at firs | Read Full Review

11/21/2025 12:00:00 AM | Google

★★★★★ Heather Denas

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11/21/2025 12:00:00 AM | Google

★★★★★ Norm

Took Rubicon in for some maintenance. the staff is well trained staff, wonderful to work with, the customer service lounge was stocked with several coffee flavors, teas and water. Quick service. Easy entry and departure, centrally located. Large facility. | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Linda Davis

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11/19/2025 12:00:00 AM | Google

★★★★★ Nancy Yeager

Great staff, knowledgeable, patient and listened intently. | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ Ridley

Thank you as usual! Tim is great to work with, very responsive and efficient! | Read Full Review

11/18/2025 12:00:00 AM | Google

★★★★★ Joyce w Parker

I would like to think you for wonderful service. Jennifer was a big help contacting my warranty company. I would give Pearson Jeep and staff 100 percent excellence. Thank you. | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ James Wallace

Kenneth was very helpful. No pressure which was greatly appreciated. Would do business with him again. | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ Joel Prather

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11/13/2025 12:00:00 AM | Google

★★★★★ r c

Tim was a pleasure to work with | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ Mary Dobie

I was glad to find a Grand Cherokee it’s a beautiful vehicle and thanks to the wonderful Kenneth Carroll he was an excellent person to have to work with on my sale!!! Thanks Kenneth for a job well done. ?? | Read Full Review

11/13/2025 12:00:00 AM | Google

★★★★★ Vanessa Fleming

Took my 200 chrysler in for diagnostic haven't driven in 2 yrs. They found nothing wrong. So honesty is their policy which is VERY important to me. | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ Paige Henry

Thanks to Mike & Tim - I am extremely thankful;) | Read Full Review

11/12/2025 12:00:00 AM | Google

★★★★★ nicolaas vandenworm

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11/12/2025 12:00:00 AM | Google

★★★★★ Victoria inge

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11/12/2025 12:00:00 AM | Google

★★★★★ Arshiya Bhadu

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11/12/2025 12:00:00 AM | Google

★★★★★ Maria Greco

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11/12/2025 12:00:00 AM | Google

★★★★★ Katrina Ayessa

Transaction was fast. Khaled was awesome and very accomodating. | Read Full Review

11/10/2025 12:00:00 AM | Google

★★★★★ Douglas Bankston

New Jeep. New Service Advisor. Was concerned cuz I don’t like change lol. Thank you Ms Jennifer, totally exceeded my needs and expectations. Tire replacement and rotation (I punctured one), btw she had to special order my new tire and get it shipped in a couple days, oil change, fluids-check, general once-over cuz I’m going on a trip | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Joy East

Ken Carroll was nothing short of amazing in helping us pull off the biggest surprise for our 16 year old. He was fast, gave us the best price, and the easiest sales experience ever. Thank you! | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Marcia Grim

Pearson Jeep is a great dealership. My salesperson, Shawn Mongeur is the very best. He went over and above to help us through the process. And I love my new Jeep Wrangler. | Read Full Review

11/9/2025 12:00:00 AM | Google

★★★★★ Michael Shafer

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11/7/2025 12:00:00 AM | Google

★★★★★ Paisley Bowles

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11/7/2025 12:00:00 AM | Google

★★★★★ Willie Spruill

Great | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Michael Bryant

Oustanding service and prompt service! Easy in and out ! Highly recommended !! | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Trina Eure

Things could have gone down differently but I was given only one option. I had my car towed to Pearson Dodge because I have a Dodge. I was told I needed a new transmission and had to have a new transmission cooler and transmission lines also for Dodge to give a warranty for the repair. I was quoted $12,000 total. There was no dis | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ JJ Jung

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11/6/2025 12:00:00 AM | Google

★★★★★ Nat Crawley

Great work | Read Full Review

11/6/2025 12:00:00 AM | Google

★★★★★ Uhm Maayze

If you ever go there ask for Kenneth carrol he was nothing but helpful and no pressure to buying anything saw options and helped me out and every possible way he could. If I had to ask for someone anything car wise it would be kennth. Absolutely 5 stars | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Vet G.

1st and foremost they did an amazing job. Partnered with Pearson Mazda to assist with resolving an issue because I bought my wife’s dream car from them. I took it to Pearson Jeep because they specialize in Jeeps. Warranty did not cover the issue that was wrong with my vehicle but the GM from Mazda covered it for us. I appreciate them | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Troy Jackson

Great Job they communicated well and gave me the problem, solution, and a schedule. It was done on time and runs well thanks | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Leslie Shelton

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11/2/2025 12:00:00 AM | Google

★★★★★ Holly Brady

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11/2/2025 12:00:00 AM | Google

★★★★★ Patricia Postell

Very professional & courteous | Read Full Review

11/2/2025 12:00:00 AM | Google

★★★★★ Kent Pac

Great people...Took care of my needs | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Melissa Callaghan

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11/1/2025 12:00:00 AM | Google

★★★★★ Nichole Carter

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11/1/2025 12:00:00 AM | Google

★★★★★ Raymond Davis

Staff was friendly and helpful. Work was done quickly and care was taken with my vehicle. | Read Full Review

10/30/2025 12:00:00 AM | Google

★★★★★ PRASANTH CHOWDARY

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10/30/2025 12:00:00 AM | Google

★★★★★ A.C.

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10/28/2025 12:00:00 AM | Google

★★★★★ Scott Johnston

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10/28/2025 12:00:00 AM | Google

★★★★★ Amanda Orrock

Dropped off and picked up in the same day and work fell under warranty like it should have. It was a very smooth process. | Read Full Review

10/28/2025 12:00:00 AM | Google

★★★★★ Alicia Powers

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10/28/2025 12:00:00 AM | Google

★★★★★ Kenny

Very thorough, considering and mannered. Great group of people who u feel cared from and know that ur car is in the best of hands,they really know what there doing. They even vacuumed the front floor boards out and cleaned the front windshield. Good bunch of people. | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ Keith

Purchased a new truck from Pearson over the weekend, Chris was awesome from start to finish. They work hard to make the deal work on the vehicle that you want. Highly recommend going here if you are in the market for a new vehicle. | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ Sky Scraper

I had a great experience! Pearson is awesome because and they perform well under my pressure. This is the second Wrangler that I have ordered from them and they bend over backwards for me. I put them through rigorous tests, questions, changes, updates. They should be glad to be rid of me when my Wrangler comes in;) I only work with | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ Majestic Cleaning

Everyone was very helpful. Explain everything with compassion and made me for comfortable. The customer service from the beginning to the end was outstanding | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ Maria Ford

Customer service with initial guy was not up to par , went three different times before I finally had to show a video with sound to help them diagnose the issue with Jeep … thanks to Service manager Mike for being understanding with my frustration and helping me get the car fixed unfortunately had it two weeks now and problem persist | Read Full Review

10/20/2025 12:00:00 AM | Google

★★★★★ Jillian Moore

I was so relieved to have such an amazing experience. I worked with Jason and he was so nice, he never made me feel stupid for asking questions, and he always called me back if I had to leave him a message. I had to get a new screen and the whole process only took about 3 weeks! This service shop was just so friendly and quick and I | Read Full Review

10/18/2025 12:00:00 AM | Google

★★★★★ K. X Lee

Scheduling appointments is very flexible by phone or online. Jason provides excellent feedback. I appreicate the efforts in addressing my concerns. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Malik Jones

Fast service. Nice people. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Robert Breen

It was a very pleasant truck buying experience. Ken listened to what we wanted and was extremely helpful in fulfilling our needs. Everyone at the dealership was very helpful and made sure we had a great experience. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Sam White

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10/17/2025 12:00:00 AM | Google

★★★★★ adrienne trent

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10/17/2025 12:00:00 AM | Google

★★★★★ Nisvet Alic

Great service! | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Jonathan Carter

Ease of purchase is a 10 of 10. Worked the deal through email and phone calls. Took delivery the following day. Highly recommend this dealership. No hidden fees, no dealer add ons. Great staff that made the entire process simple. | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Jean Giacofei

The service was done well and completely. My Jeep was kept clean. I am really pleased with the service dept. Thank you | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Charlotte Kizer

I was able to quickly get an appointment after my check engine light came on. The staff is very professional and courteous. The repairs were made same day. Not only did the shuttle service drop me off, they also came to pick me up afterwards, I couldn’t get an Uber since it was a holiday. This is Chrysler I will use for business. I’m | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Brian Billings

Great people to work with and getting my vehicle done in a timely manner | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Greg Ashley

| Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ James Jordan

I appreciate the team over at Pearson, Tim and the young lady who initially answered the phone in the service department. Thank you for your thoroughness and patient demeanor. | Read Full Review

10/15/2025 12:00:00 AM | Google

★★★★★ Greg Kashmer

Excellent service, on time per schedule. | Read Full Review

10/14/2025 12:00:00 AM | Google

★★★★★ Melissa Borodunovich

I’ve been taking my wrangler to Pearson since I moved to the area and they have always been excellent! Great customer service and they always address any concerns I have with my vehicle. | Read Full Review

10/13/2025 12:00:00 AM | Google

★★★★★ Howard Lafferty

Service was great. | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Elley Marshall

Oil change and tire rotation | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Michael Clemons

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10/11/2025 12:00:00 AM | Google

★★★★★ John Boaze

Customer, friendly and very professional in their work | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Lynn Allen

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10/11/2025 12:00:00 AM | Google

★★★★★ Stan Zegetosky

The service was great and the service staff were very helpful. | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Heidi Stevenson

Went above and beyond! Great service! Great people! | Read Full Review

10/11/2025 12:00:00 AM | Google

★★★★★ Kelly Fones

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10/11/2025 12:00:00 AM | Google

★★★★★ Clay Wilson

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10/9/2025 12:00:00 AM | Google

★★★★★ clay Wilson

Jason was very helpful and getting tires we needed for our car at a good price. | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ dana jackmowski

Extremely satisfied, everything was done well, professionally and courteous. | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ John Song

Great service, patience, honest, work with customer to help in saving money. I like to give shout out to Jennifer Watson for her fantastic service support. She was exceptional in supporting me on my tire and rim issues. My car was in shop for little over a week that’s because she suggested until the tire was on sale I should wait, sh | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Serena Goode

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10/8/2025 12:00:00 AM | Google

★★★★★ Cherita Davis

The staff are friendly. | Read Full Review

10/8/2025 12:00:00 AM | Google

★★★★★ Bo Bailey

Easy scheduling and great communication. | Read Full Review

10/6/2025 12:00:00 AM | Google

★★★★★ Corey Evans

Excellent service | Read Full Review

10/6/2025 12:00:00 AM | Google

★★★★★ Dale Celestin

Purchased a new vehicle and got a good deal on it as well as fair trade value. I've heard good things about their service department from several mechanics that I know. | Read Full Review

10/6/2025 12:00:00 AM | Google

★★★★★ Michael Patterson

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10/6/2025 12:00:00 AM | Google

★★★★★ Gerald Llewellyn

Solved a Longterm baffling problem with airbag/seat belt light. Super great work. Tkx | Read Full Review

10/3/2025 12:00:00 AM | Google

★★★★★ Hamza Nasser

Pearson Chrysler Jeep Dodge provided excellent service. Friendly staff, Highly recommend! | Read Full Review

10/3/2025 12:00:00 AM | Google

★★★★★ ClassyMike

Great staff with friendly service! | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Heath C.

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10/1/2025 12:00:00 AM | Google

★★★★★ Tia Chester

Excellent customer service. Clean environment. Thanks for the snacks and Drinks?? | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Mike Yeatts

Excellent service!! Jason helped me out on short notice and was very professional. I highly recommend Pearson for all your service needs. | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Shianne Randolph

I was struggling with Triple A and needed a new battery. Jason went out of his way to explain things, give us text and call updates, and was overall very pleasant to deal with. Worked around my schedule and found him to be very efficient. Id go back to this jeep servicer! | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Lynda Weston

We've always been pleased with the service department at Pearson. Very responsive to our needs. | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Kay Pierantoni

Always great service. A special acknowledgment to Service Advisor Tim. He is an excellent representative of the team at Pearson’s. | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ Darien Powell

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9/30/2025 12:00:00 AM | Google

★★★★★ Johnny Chan

Very accommodating with the coupon I had. Would use their service again. | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Ivan Coleman

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9/28/2025 12:00:00 AM | Google

★★★★★ John Benton

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9/27/2025 12:00:00 AM | Google

★★★★★ Rob Watkins

Had a great experience. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Margaret Carter

The staff and maintenance is very friendly and hospitable. They make you feel confident about the work done on your car. The atmosphere is wonderful! Thank you for hiring such wonderful people, I feel secure with my car being there! | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Patsy Easley

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9/26/2025 12:00:00 AM | Google

★★★★★ Stan Warder

Easy to make appointment with my service advisor, Doug Dowdle, as always and I received my vehicle on time requested and my vehicle had been vacuumed. | Read Full Review

9/26/2025 12:00:00 AM | Google

★★★★★ Craig Massey

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9/25/2025 12:00:00 AM | Google

★★★★★ Bobby Tyson

There was a computer glitch that made the engine light appeared on my 2026 Ram Big Horn while we was traveling from NC to Va so I stopped in to described the problem and Pearson Chrysler Dealership did a reboot so that the computer would recalibrate itself. Thank You Guys BT | Read Full Review

9/25/2025 12:00:00 AM | Google

★★★★★ steve leonard

Quick and courteous. Great service. | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ David Willard

I showed up spontaneously on a Friday afternoon and ready to buy a truck . I knew which truck I wanted, test drove it, loved it. The staff at Pearson was very accommodating and got me out on my way in about 3 hours. They also gave me a pretty sweet trade-in deal on my 10 year old jeep . Yall need to come here and talk to Shaun . “T | Read Full Review

9/24/2025 12:00:00 AM | Google

★★★★★ durre

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9/24/2025 12:00:00 AM | Google

★★★★★ Kenzie Murdo

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9/20/2025 12:00:00 AM | Google

★★★★★ paul healey

Fixed my issue | Read Full Review

9/20/2025 12:00:00 AM | Google

★★★★★ ButterflyCafe

Shawn was very great to work with. | Read Full Review

9/20/2025 12:00:00 AM | Google

★★★★★ Bill Boston

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9/19/2025 12:00:00 AM | Google

★★★★★ Lisa Brown

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9/19/2025 12:00:00 AM | Google

★★★★★ McLean Fletcher

Absolutely stellar experience with the kind folks at Pearson Jeep in RVA. I recommend Collin as a salesman, he’s super real with you and I appreciated the frankness and kindness. I’m so happy with my new Jeep hybrid. | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Chuck Prince

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9/18/2025 12:00:00 AM | Google

★★★★★ Lisa Van Arsdale

Fast efficient and courteous | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Rob Emery

Excellent service from an excellent group of individuals! From the sale of the vehicle to the routine service, I have never been let down! Great job, guys and gals! | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Cristina Taylor

Easy to schedule service, friendly staff. | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Jerry Meadows

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9/18/2025 12:00:00 AM | Google

★★★★★ Randy Fairfield

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9/18/2025 12:00:00 AM | Google

★★★★★ Rick Knight

Best price on our new jeep wrangler. Sales staff was very friendly and knowledgeable. Made our purchase decision easy. | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ Diane Harding

Pearson continues to give great service and has earned my trust and business over the years. Doug in the service department is fantastic to work with! | Read Full Review

9/18/2025 12:00:00 AM | Google

★★★★★ eric Fthomas

Wonderful | Read Full Review

9/15/2025 12:00:00 AM | Google

★★★★★ Deb Goralczyk

This review is for the service department: I brought my 2017 Pacifica in for warranty work for a few issues including front end noise. While it took some persistence to get to the bottom of the suspension issue, ultimately my service adviser, Doug, came through and took care of me, whether it was making sure paperwork got done or m | Read Full Review

9/12/2025 12:00:00 AM | Google

★★★★★ mike resnick

Pearson Dodge continues to provide my 2023 Jeep Grand Cherokee the right service at the right mileage at the right price and when I request it. Jason my customer service rep is awesome. Thanks again! | Read Full Review

9/12/2025 12:00:00 AM | Google

★★★★★ Cynthia Shockley

It’s all good | Read Full Review

9/12/2025 12:00:00 AM | Google

★★★★★ Don Faison

Great Service - Fast in and Fast out!!! | Read Full Review

9/11/2025 12:00:00 AM | Google

★★★★★ F.E. CARTER

Jason is the best customer service representative that I have ever encountered. Your service department is always thorough and detailed letting me know what I need to do. Thanks for who you are. | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Amy Frazer

Service was quick and Doug was great. I forgot to let him know I needed a state inspection and when I went back he said the technician took care of it. Thank you | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Maher Hanna

Great service | Read Full Review

9/10/2025 12:00:00 AM | Google

★★★★★ Jim Rhodes

Every time I go to Pehrson I get such great services. All i need was air in my tire and they found a nail I my tire. Repaired less than 20 minutes | Read Full Review

9/8/2025 12:00:00 AM | Google

★★★★★ Mike Banton

Pearson service excellent | Read Full Review

9/7/2025 12:00:00 AM | Google

★★★★★ Susan Douglas

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9/7/2025 12:00:00 AM | Google

★★★★★ Frank Toth

Not satisfied. Took in 2024 Ram 3500 with 3 warranty issues ; transmission making explosive noise and jerks when towing 5th wheel trailer in automatic diesel brake, bright lights coming on with turn signal and truck wandering off to the right. Signal lights fixed, transmission not showing codes so not fixed, front end aligned after | Read Full Review

9/7/2025 12:00:00 AM | Google

★★★★★ Joseph Scibelli

Professional!! | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Travis D

Great car buying experience. | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Carla Davis

Update:: Still ?? this place. Great service and Great team. | Read Full Review

9/5/2025 12:00:00 AM | Google

★★★★★ Christine Tripp

I can’t say enough about my experience here! I started out at a dealership closer to me about a recall and a few other things, It wasn’t pleasant and they treated me like I didn’t know anything and were just trying to soak me for unnecessary charges. I left frustrated and angry. I called Pearsons and explained what I needed and if th | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Scott J

Excellent service department. Had to have our vehicle towed to Pearson as an out of state resident and they took care of me like I was a 20 year customer from down the street. I can’t thank them enough! | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Michelle Kunzelman

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9/4/2025 12:00:00 AM | Google

★★★★★ Stephanie Gits

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9/4/2025 12:00:00 AM | Google

★★★★★ Wanda Griffin

Everytime I go for service on my jeep they are always friendly, polite and gets my service done in a timely manner. Excellent customer service | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Staceybone august17

The service I received at Pearson was outstanding. They thoroughly explained all the necessary repairs to me. Honestly, I wouldn’t consider taking my car anywhere else for service. You can really trust Pearson to get the job done right. I highly recommend anyone with a Jeep to bring it to Pearson for repairs. | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Sean Cudd

I purchased a 2025 Jeep Wagoneer on June 28, 2025, and still don’t have my registration or plates. My temp tag has expired twice, and the dealership refuses to issue another one. Their response was that if I get pulled over and ticketed, I should just go to court and the judge will drop it. If you’re an out of state buyer then beware | Read Full Review

9/4/2025 12:00:00 AM | Google

★★★★★ Donald McHugh

New service writer is excellent. World of difference from the previous one who had a bad attitude not suited to a customer service position. Pearson service is top notch from the top down. The tech who repaired my radiator hose leak saw me at a stop light and pulled up to me to ask me if I was pleased with his workmanship. The new s | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Jerome McMiller

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9/3/2025 12:00:00 AM | Google

★★★★★ Shelley Norman

I am always struck by how friendly & professional the service managers are. I usually wait for my car to be serviced & can relax in the very clean waiting area. Tim has been my service manager for my last several visits; he is an excellent communicator & keeps me in the loop. He lets me know if the service technician recommends any a | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Jennifer Holliday

They were quick and efficient! After bad experiences with the Jeep Dealership in Williamsburg I hesitated going there but working with them was such a pleasant and different experience! | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ joneswajr

Arrived at Pearson for an oil change and some diagnostic tests. Ms. Jennifer greeted me and provided great service. She kept me informed throughout the process and upon completion she made me aware of the findings. | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Michael Steele

Had a less than great experience my first time and decided to give them another shot- this time it was all positive, top notch. | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Linda Hansen

very helpful and efficient in responding | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Patricia Williams

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9/2/2025 12:00:00 AM | Google

★★★★★ Tim Smith

Jeep did a great job ?? | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Eric S

I purchased a 2025 Chrysler Pacifica Pinnacle on June 28, 2025, and still don’t have my registration or plates. My temp tag has expired twice, and the dealership refuses to issue another one. Their response was that if I get pulled over and ticketed, I should just go to court and the judge will drop it. Completely unacceptable servic | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ C Stuart

This place is a rip-off! They said I needed a part for my Jeep that was not true at all; they wanted to sell me an ignition node and a push-button switch for a simple fix that only needed my key reprogrammed. They quoted me a price of $1,500.00! All it needed was a new key for $75.00. Jason was not helpful at all, and when my car was | Read Full Review

9/2/2025 12:00:00 AM | Google

★★★★★ Brenda Gerber

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8/28/2025 12:00:00 AM | Google

★★★★★ Ron Piemonte

Pearson figured out my 2022 Ram 1500, and did a great job on repairs. Service was very good | Read Full Review

8/28/2025 12:00:00 AM | Google

★★★★★ Elizabeth Colton

I was able to get a service appointment within two days. Upon arriving at the service area, I was checked in and my car was completed in a timely fashion. | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ John Lefavour

Tim at Pearson Jeep service dept. was a huge help after my 2011 Jeep was damaged while parked in Va. From 700 miles away , Tim was my eyes and ears, huge help, also fixed a tire to help get it back on the road. I also followed his suggestion of having the frame checked at a frame shop.Tim was so helpful, i certainly wish here in the | Read Full Review

8/25/2025 12:00:00 AM | Google

★★★★★ Steve

They got my truck scheduled and in quickly, performed the work, and had good communication throughout the whole process. | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Shawn Robinson

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8/24/2025 12:00:00 AM | Google

★★★★★ Mark Sheets

Very good for newer vehicles. Not as good for high mileage older vehicles. | Read Full Review

8/24/2025 12:00:00 AM | Google

★★★★★ Nancy Yehia

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8/23/2025 12:00:00 AM | Google

★★★★★ TurkeyWinner mirmonsef

I have been a customer since 2016. The whole staff is very helpful and friendly. I love working with Doug. I just took my Jeep there for some needed repair. I didn't have an appt , but I was in desperate need of help and wanted the Jeep to be fixed before my son took it to college. I truly appreciate how helpful and friendly | Read Full Review

8/23/2025 12:00:00 AM | Google

★★★★★ Cathy Carter

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8/22/2025 12:00:00 AM | Google

★★★★★ Shirley Mcnutt

We purchased our Cherokee in 2019 and it has 179,000 miles and we have always used Pearson for our maixtenance. They have been great. | Read Full Review

8/22/2025 12:00:00 AM | Google

★★★★★ Mary Ellen Labadie

When my Renegade broke down near Richmond, I was by myself and am from PA. Roadside assistance sent a tow truck service (who was awesome) ultimately towed my car to your dealership on Friday night, August 15. The salesman were absolutely wonderful. Went above and beyond to ensure I was comfortable and even drove me to Olive Garde | Read Full Review

8/21/2025 12:00:00 AM | Google

★★★★★ Al Bruner

Had to get one year follow-up maintenance and recall work in my grand Cherokee L. Pearson was on target and spot on. This is unlike whitten which actually totaled my gladiator when it was in their care. Suffer the drive and go to Pearson. They care about you and service. Great purchase and super follow-up. Oh….whitton did | Read Full Review

8/20/2025 12:00:00 AM | Google

★★★★★ Kevin Wheeler

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8/20/2025 12:00:00 AM | Google

★★★★★ Steve Delucia

I go there all the time! I bring all my vehicles there. Great service and parts department. | Read Full Review

8/19/2025 12:00:00 AM | Google

★★★★★ ganesh choppa

I had a great experience with Pearson Chrysler Auto. They handled my extended warranty inspection very smoothly and professionally. The process was clear, quick, and hassle-free. I really appreciate their honesty and the way they took care of everything without any stress for me. Truly a 5-star service—highly recommend! | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Jessica Adams

My < 3 year old Wagoneer was out of service for 3 months for a warranty repair. There was no clear timeline and communication was inconsistent. I appreciate that a rental vehicle was provided and the dealership eventually completed the repair, but the lack of updates and escalation from both the dealership and warranty center were | Read Full Review

8/18/2025 12:00:00 AM | Google

★★★★★ Eltonya Webb

My experience with Pearson was so smooth and effortless. Lauren, who I had the pleasure of working with, made everything easy. She answered all my questions and addressed any concerns I had. I didn't feel rushed into anything. Best car buying experience I've ever had. I recommend Pearson for anyone looking to purchase a car. If you | Read Full Review

8/16/2025 12:00:00 AM | Google

★★★★★ DrakenBlazingGaming

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8/16/2025 12:00:00 AM | Google

★★★★★ Michael McGee

They took me a day ahead of schedule because I mixed up the date. Great communication during the day regarding progress and all work was done on time. | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Doreen Gardner

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8/15/2025 12:00:00 AM | Google

★★★★★ Renee Herren

Great experience! The service department had excellent communication throughout the process and kept me updated on the status of my car. Everything was explained clearly and all of my questions were answered along the way. I really appreciate the professionalism and will definitely return! | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Debi Flight

Excellent sales person Khalid was very patient and knowledgeable about their Jeep vehicles. We test drove several models and bought our vehicle that day. Jeff in finance was professional and thorough as he helped us finalize the sales paperwork. The atmosphere in the dealership was exemplary, absolutely no complaints. | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Rudy Ayala

Who ever changed my tire never replaced my caps back on my rim. Or he broke cap cover and thought no big deal since it wasn’t his I’m sure they didn’t care. Wanted to add that also I never received a call when my tires were in. I had to call the parts department to see if my tires were in so that I could schedule a time and day to ge | Read Full Review

8/15/2025 12:00:00 AM | Google

★★★★★ Rohan H James

I recently buy a ram work truck at Pearson as my truck was down. as a small business I needed to get going quickly as possible, they made car buying easy I was in and out the door in less than 2 hours in my 2024 RAM | Read Full Review

8/14/2025 12:00:00 AM | Google

★★★★★ M Scott

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8/14/2025 12:00:00 AM | Google

★★★★★ Robert Batchelor

I have been a long customer of Pearson Jeep for 8+ years to service both new and used Grand Cherokee and Wrangler. They are always professional and accommodating in the service department. Easy scheduling and never had any issues. I always recommend to other Jeep owners. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Stephen Jones

After researching the web for the truck I was looking for I found it at Pearson. With the combination of price, mileage, condition, and the warranty it was an excellent value. The salesman I worked with was knowledgeable and very easy to work with. Great buying experience. Very pleased and love the truck. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Jim Gorey

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8/13/2025 12:00:00 AM | Google

★★★★★ Brendan DeStefano

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8/13/2025 12:00:00 AM | Google

★★★★★ Paige Henry

Tim is great! He connects with true customer value - I am extremely thankful;) | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Hugh Hill

The team a Pearson CJDR did a great job Mike the salesman, Phillip the Sales Manager worked hard to get the deal I was looking for and making sure the Truck was perfect when delivered. | Read Full Review

8/13/2025 12:00:00 AM | Google

★★★★★ Nil Patel

Excellent service | Read Full Review

8/11/2025 12:00:00 AM | Google

★★★★★ Mike Eichner

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8/11/2025 12:00:00 AM | Google

★★★★★ jason watts

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8/10/2025 12:00:00 AM | Google

★★★★★ Donna Minson

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8/10/2025 12:00:00 AM | Google

★★★★★ Debbie Simms

Recently moved to the area from out of state and knew my Jeep Grand Cherokee needed some work done. Read reviews that gave a big thumbs up for this place so I decided to give them my business. Dropped off my car early in a Monday and it was ready by the end of the day!!! I appreciated the quick turn around and the service department | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Ryan Hodges

Let me tell you about buying a RAM truck from Pearson. Immediately made me feel welcomed showing me the newest Rebel truck. My sales person Shawn showed me one truck that wasn’t for me. I told him what I was looking and later that day he called me to say he found one. It was the perfect truck for me and he gave me a great deal. He ev | Read Full Review

8/10/2025 12:00:00 AM | Google

★★★★★ Robin IsFree

The customer service… and auto repair services that I received from Pearson Chrysler Jeep Dodge was Excellent! Not using the word excellent lightly! I AM A VERY SATISFIED CUSTOMER!!!!! Doug, my service repair representative, kept me informed on the service needed, updated me on the cost.. and Chrysler fulfilled the terms of my warra | Read Full Review

8/9/2025 12:00:00 AM | Google

★★★★★ Shivali sharma

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8/8/2025 12:00:00 AM | Google

★★★★★ pam beissel

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8/8/2025 12:00:00 AM | Google

★★★★★ Natalie Pryor

Great customer service | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Bill Suhr

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8/8/2025 12:00:00 AM | Google

★★★★★ Gilbert Martin

As always, great service, great follow-up and friendly employees. My Ram Limited 1500 is the best truck I have ever owned. | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Janet Taylor

The dealership took me earlier and everything was done quickly. And by going to the dealership I felt that everything was done correctly to my vehicle. | Read Full Review

8/8/2025 12:00:00 AM | Google

★★★★★ Wolf Auguste

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8/8/2025 12:00:00 AM | Google

★★★★★ Ryan maharaj

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8/7/2025 12:00:00 AM | Google

★★★★★ Melvin Oliver Sr.

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8/7/2025 12:00:00 AM | Google

★★★★★ OLIVIA BRENNAN

Had a great buying experience purchasing a used Ford Explorer. Found it had a cracked windshield and they took care of it. However, the radio kept glitching and was told it would be covered under the Peason Promise 3/3. Contacted Service for an appointment, never had back. Texted the salesperson and sales manager we dealt with when w | Read Full Review

8/7/2025 12:00:00 AM | Google

★★★★★ David S

Prompt, courteous, and efficient. Can’t ask for more. | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Ernie Hargrave

Jason and the service team did a great job with oil change and tire rotation on my Jeep Cherokee. Jason goes above and beyond in scheduling current and future service appointments and answering questions related to services performed. Rating: 10 Thank you. | Read Full Review

8/6/2025 12:00:00 AM | Google

★★★★★ Olivia Jones

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8/5/2025 12:00:00 AM | Google

★★★★★ Ashleigh Reeves

Great service. Kind staff. Very accommodating | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Yvonne Ryan

Great service experience! Friendly and informative and the repair was quick! Thank you!! | Read Full Review

8/5/2025 12:00:00 AM | Google

★★★★★ Frostbite _392 (Frostbite_392)

Great team from top to bottom. Helped me out in a bind and made a customer | Read Full Review

8/4/2025 12:00:00 AM | Google

★★★★★ Ashley Han

Their service was quick and the staff were friendly | Read Full Review

8/3/2025 12:00:00 AM | Google

★★★★★ Grandpa Killian

Staff in the service department are fantastic to work with. Extremely professional and polite. | Read Full Review

8/1/2025 12:00:00 AM | Google

★★★★★ Judy Hall

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7/31/2025 12:00:00 AM | Google

★★★★★ Joshua Cox

I was extremely impressed with this dealership’s competitive pricing. I’ve been researching used Ram 1500’s for approximately 6-7 months now and have been really holding out to ensure I find I good deal. Collin sold me my 2022 Ram 1500 today after visiting multiple dealerships from Virginia Beach to Richmond who all fell short on a c | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ Jabari Thigpen

| Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ Jim Hewitt

Your webpage and search capabilities sucks so badly that you do not deserve business. We are looking for a jeep. You are definitely not going to get our business. | Read Full Review

7/31/2025 12:00:00 AM | Google

★★★★★ D Miller

Straight forward dealership and finance was great! | Read Full Review

7/29/2025 12:00:00 AM | Google

★★★★★ Beth G

Great service always friendly . Shuttle driver Jacob really made my day ! | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Evinrude1975

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7/27/2025 12:00:00 AM | Google

★★★★★ Judge Advocate

Pearson is top notch! Excellent service and a great price! As a plus, they had exactly what I was looking for! 2025 Jeep Rubicon Extreme. Shawn Mongeur was the best!. No BS, just a straight solid sale! | Read Full Review

7/27/2025 12:00:00 AM | Google

★★★★★ Carly Sauer

Came in for routine service. Jason was my service advisor and was very helpful and friendly. I was in and out in an hour. Facility was clean and provide snacks and drinks while we waited. Cashier was super friendly and made checking out a breeze | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Miles King

This was my third visit. Service was prompt and professional. | Read Full Review

7/26/2025 12:00:00 AM | Google

★★★★★ Bobby

I recently purchased a 2021 Durango R/T from this dealership, and my experience was nothing short of smooth. Unlike what most people say, the car-buying process was a breeze for me. This was actually my first car-buying experience, and the salesman, Shawn, was exceptional throughout the entire process, from before and after the sale. | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Pat Murphy

Found our Gladiator. Superior selection and service. Best price in 3 state search. Lauren was awesome. | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Duke Zinger

Absolutely wonderful experience for us while shopping for a used truck. The salesman, Shawn was very knowledgeable and incredibly friendly but not pushy whatsoever. We highly recommend utilizing Pearsons for your vehicle needs. | Read Full Review

7/25/2025 12:00:00 AM | Google

★★★★★ Monty Bibb

They were nice, right on time and fast. Everything was great. | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ Rich Goglia

Great experience as always. Tim is always so helpful in scheduling, understanding my Jeep’s needs, keeping me informed on progress or a problem that needs to be addressed. Will always take my Jeep to Pearson’s to make sure my Jeep stays on the road. | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ Ryan Martin

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7/24/2025 12:00:00 AM | Google

★★★★★ Laura Roesser

Had an oil change and state inspection and they were quick and thorough! | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ Derrick Johnson

Brought my vehicle in just to get straps on my fuel tank. When I called 2 weeks prior the receptionist said since it was a warranty issue they would order the parts now and when I bring it in that it would just be a few hours wait. I brought my vehicle in and waited 3 hours when I went to the desk and ask what's the status I was to t | Read Full Review

7/24/2025 12:00:00 AM | Google

★★★★★ Kimberly Hooker

Very personable, engaging, and knowledgeable people. It was the best car buying experience we have ever had. Thank you. | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Kristina Farrar

I love Pearson jeep. They are always efficient and always looking for ways to help if something needs to be fixed on my jeep. This is the only place I take my jeep too! When my jeep broke down and needed spark plugs and coil ignition while also having a oil leak, jeep knew I was stressed offered a payment plan and my jeep was fixed a | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Michael Palumbo

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7/23/2025 12:00:00 AM | Google

★★★★★ Jeff Huffman

Great service!!! Jeep was ready well in advance of specified time. | Read Full Review

7/23/2025 12:00:00 AM | Google

★★★★★ Ann Eller

Always happy with service at Pearson Jeep. Been customer for years. | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Nat Crawley

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7/21/2025 12:00:00 AM | Google

★★★★★ J Brown

I had a very satisfying experience working with the sales team at Pearson. I had shopped around and I believe the deal these guys put together showed they worked hard for my business. I truly appreciate their efforts and hope to be a long term customer for the future. | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Scott Stryhn

Doug always goes above and beyond, thanks for another great experience!! | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Brian

I'd give a zero if possible. My wife's van went in, she interfaced with the techs at first. Came in with well documented issues, and was quickly dismissed and swept under the rug. Service called back, have the voice mail saved, stating everything is fine, it wasn't. Tldr: van is back in ANOTHER shop 2 days later. Don't wast | Read Full Review

7/21/2025 12:00:00 AM | Google

★★★★★ Andy Condlin

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7/20/2025 12:00:00 AM | Google

★★★★★ John N

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7/18/2025 12:00:00 AM | Google

★★★★★ Christina

Shawn and the team were great to work with and made everything easy and straight forward! They gave me a great trade value towards a newer used SUV, and even stayed beyond closing to get everything taken care of. The team is not pushy and they do not give you the run around. I am glad I found this place and would recommend them to an | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Brandon Cain

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7/18/2025 12:00:00 AM | Google

★★★★★ Dy E

Great customer service. Efficient and friendly. | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Graham Sturm

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7/18/2025 12:00:00 AM | Google

★★★★★ Lisa Robinson

Great service! They explain things well as to what was needed for my Jeep. Friendly atmosphere and great customer service! | Read Full Review

7/18/2025 12:00:00 AM | Google

★★★★★ Carrie C

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7/16/2025 12:00:00 AM | Google

★★★★★ Joanne Goodman

I chose this dealership to have my car serviced because of how wonderful they were on the phone. It’s the 2nd time I’ve come. I pass other Chrysler dealerships that acted like they couldn’t care less that I needed service. I’m very impressed with their service department. The people that helped me were wonderful. | Read Full Review

7/16/2025 12:00:00 AM | Google

★★★★★ Zoie Stratiou

Had a wonderful service experience here! I moved and was looking for a new dealership to service my 11 year jeep and found a great place I will keep going to in the future. It was very easy to schedule an appointment, I dropped off my vehicle and received an update explaining what was needed and the staff were very easy to work with | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Rick Lee

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7/14/2025 12:00:00 AM | Google

★★★★★ Bill Davidge

Nice job. No problems. Help with transportation was much appreciated. | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Rayen Tigers

Everyone was polite and friendly. No issues. | Read Full Review

7/14/2025 12:00:00 AM | Google

★★★★★ Steve Schaaf

Needed to have some recall work done on my truck. Everyone in the service department was super nice and helpful. I will definitely take my truck back there for any service needs. Steve Schaaf | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ PATRICIA H.

Salesperson (Doug) and staff were friendly and knowledgeable and helped us find the car we were looking for | Read Full Review

7/13/2025 12:00:00 AM | Google

★★★★★ Torey Torrell

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7/11/2025 12:00:00 AM | Google

★★★★★ Josh Mills

Service was great, but 5 different reminders to review you is crazy. | Read Full Review

7/11/2025 12:00:00 AM | Google

★★★★★ William Morris

Great customer service and technical support- team always delivers quality work | Read Full Review

7/9/2025 12:00:00 AM | Google

★★★★★ Gretchen Reid

Had such a great experience at this place! Bought a brand new Jeep Wrangler as the old one had gone on to a better place. There were sympathetic and helped me find what I wanted! Lauren was outstanding! Phillip was terrific and as weird as it seems the Finance Manager, Jeff, actually made the purchase fun! Thanks all for an outstandi | Read Full Review

7/8/2025 12:00:00 AM | Google

★★★★★ Ty Watkins

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7/8/2025 12:00:00 AM | Google

★★★★★ Andy Meyer

Based on EV service in July 2025. This dealer needs more than one EV charger. They returned my plug-in hybrid with 0% battery. I had dropped it off with close to 80%. Lack of EV charging apparently also leads to service delays for them, as there’s always a wait for charging. One full hour of labor invoiced for clearing a check engin | Read Full Review

7/8/2025 12:00:00 AM | Google

★★★★★ Natasha Olds

I recently purchased a 2025 Durango from the West Broad St dealership. My experience was smooth and there was no pressure to buy. Collin immediately greeted me, he answered my questions regarding the differences between the GT and d RT models. During my visit the teamwork was appreciated from Collin, the manager Phillip to the financ | Read Full Review

7/5/2025 12:00:00 AM | Google

★★★★★ Stephanie White

It was easy to drop off my jeep and pick up later for oil change. They were fast in getting it done. | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ Rashae Johnson

Service was great..communication needs some work. Overall everything turned out great. | Read Full Review

7/4/2025 12:00:00 AM | Google

★★★★★ Robert Knight

Great experience. Everyone was very helpful. Will definitely buy another vehicle there. | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Jermaine Walden

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7/2/2025 12:00:00 AM | Google

★★★★★ Kendall Wills Sterling

Always a great experience at Pearson! | Read Full Review

7/2/2025 12:00:00 AM | Google

★★★★★ Nicki McCarthy

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6/30/2025 12:00:00 AM | Google

★★★★★ deanrhee

Excellent service experience. Pulled in to wait for an oil change/tire rotation, and they took my car back right away. Great service advisor, and excellent waiting area. | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Willa Shannon

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6/30/2025 12:00:00 AM | Google

★★★★★ Michael Borden

Pearson's Friendly and knowledgeable staff was a pleasure to work with. They were able to answer all my questions and made me feel at home. Thanks Shawn, Love the air freshener. | Read Full Review

6/30/2025 12:00:00 AM | Google

★★★★★ Jose Umanzor

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6/28/2025 12:00:00 AM | Google

★★★★★ Massimo Giambanco

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6/28/2025 12:00:00 AM | Google

★★★★★ GENE SHARP JR

First time at this dealership for my Jeep Gladiator all went well got everything done that I needed definitely will use them again | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ K. X Lee

I needed vehicle service after purchasing new tires from a warehouse store. Initially I suspected suspension concerns. I requested an appointment for a scheduled oil change. Service department informed me that I needed a wheel alignment and balancing. The vehicle drives like new. Great service! | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Helen Johnson

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6/28/2025 12:00:00 AM | Google

★★★★★ Sammy Johnson

Great experience. This is my second visit to Pearson this year. While I live very near to Whitten Jeep in Midlothian, getting an appointment there in under two weeks is impossible which is why I decided to try Pearson which is about 30 minutes from my home. The visit earlier this year was great which is why I chose them for this v | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Jeff Danielsen

Great selection of Jeeps. | Read Full Review

6/28/2025 12:00:00 AM | Google

★★★★★ Mark O

Doug is a great service advisor. They took me in even though we had our dates mixed up. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Katie Faulkner

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6/26/2025 12:00:00 AM | Google

★★★★★ Jeff Jefferson

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6/26/2025 12:00:00 AM | Google

★★★★★ Kathleen Ford

I made an appointment for several things needed on my 2022 Chrysler Pacifica hybrid. I did the after hours drop off, which couldn’t have been easier. My car was ready before they said it would be. They couldn’t have been nicer. I would recommend them for prompt and courteous service on your vehicle. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Norm

Well trained staff, clean customer lounge, very courteous staff, quick service. Centrally located. Large facility. | Read Full Review

6/26/2025 12:00:00 AM | Google

★★★★★ Ken latourelle

Oil change and tire rotation Less than 1-1/2 hours | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ Chirelle Weaver

Awesome service! I’ll be back. | Read Full Review

6/25/2025 12:00:00 AM | Google

★★★★★ LeighAnne Jackson

Had to have a key fob replacement. Done and called me within a couple of hours. Great job!!! | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Brian C

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6/23/2025 12:00:00 AM | Google

★★★★★ Steve Kurtz Jr.

I had a great experience buying my RAM from Pearson Chrysler Dodge Jeep Ram. The salesperson wasn’t pushy at all—straightforward and no BS, which I really appreciated. Once I decided to buy, the whole team worked quickly to get everything wrapped up. Smooth and efficient from start to finish. | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Wes Timmons

On time, perfect service and did a recall I had not scheduled — vehicle back to me when they said it would be | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ John Martin

Service is excellent at Pearson. I am always in good hands there. | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Jerome Barley

It was all good,service and personel I didn't realize the pt had expired its inspection and service didn't inform me ,I would've had it done while in your shop.?? | Read Full Review

6/23/2025 12:00:00 AM | Google

★★★★★ Joseph Rhea

I rate Pearson Chrysler service department as a 10 out of 10 time after time. They treat the customer the way we all wish dealerships would treat customers. My 20 year old Chrysler 300C is well worn with 280,000 miles on it. I last took it by Pearson Chrysler to have electrical problems checked out. As is always the case at Pearson, | Read Full Review

6/22/2025 12:00:00 AM | Google

★★★★★ Brad Brew

Thinking of buying a Jeep Wrangler New or Used? Don’t. Just don’t. Unless you enjoy frustration, condescension, and the kind of customer service that feels like a punishment for expecting basic decency. My daughter bought a NEW 2020 Jeep Wrangler Sahara Edition, and it’s been nothing but regret ever since. Within weeks, rust and pai | Read Full Review

6/21/2025 12:00:00 AM | Google

★★★★★ Jonathan Zeno

Most pleasant car buying experience both times | Read Full Review

6/20/2025 12:00:00 AM | Google

★★★★★ Kelly Kieff

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6/20/2025 12:00:00 AM | Google

★★★★★ S Rawlyk

Always such a wonderful experience! The Pearson service team is so professional and respectful. | Read Full Review

6/19/2025 12:00:00 AM | Google

★★★★★ Devyn Moore

Wonderful experience selling my vehicle to Pearson! Worked with Shawn Mongeur and the process was complete within 1-2 weeks easy. Pearson gave a great and competitive price, and handled all the paperwork with ease! | Read Full Review